Consequences of Stress
Consequences of Stress
Consequences of Stress
STRESS
Personal Consequences
Job Performance
Studies show that, in general, high levels
of stress reduce performance on many
tasks.
However, moderate levels of stress can
actually improve productivity, increase
energy levels, and heighten creativity.
Organizational Consequences
Burnout
The state of being overwhelmed by stress
Usually experienced by motivated
professionals faced with high work
demands.
Workers who become emotionally
exhausted and no longer feel they have a
positive impact on other people or their
job
Organizational Consequences
Signs of Burnout
Less energy
Lower productivity
Consistently late for work
Complaining & negativity
Decreased concentration
Forgetfulness
Apathy
Dread of coming to work
Feelings of little impact on coworkers or organization
Feeling overwhelmed
Tension & frustration
Organizational Consequences
Absenteeism and Turnover
Results in loss of productivity and subsequently revenues
Highest during times of burnout and increased stress as
employees struggle to deal with physical and emotional
ailments
Stress-illness relationship best explains absenteeism (Heaney and
Clemans, 1995)
Work-related stress in the Philippines is causing an increase in
absenteeism to about 52 percent
Hackett and Bycio (1996), found that stress was lowered
immediately following a day of absences but taking a day off
had no longer-term effects.
.
Organizational Consequences
Drug and Alcohol Abuse
Most incidents of domestic and other types of violence occur after
an individual has been drinking or using drugs.
There are an increasing number of violence occurring in the
workplace that are carried out by employees who have abused
drugs and alcohol.