Service Level Quality - Standards, Measures, Monitoring & Enhancing-An Overview. OF Lean Manufacturing Toyota

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SERVICE LEVEL QUALITY STANDARDS, MEASURES, MONITORING & ENHANCING- AN

OVERVIEW.
OF
LEAN MANUFACTURING

TOYOTA
BY
History:
Toyota's origins lie in the Japanese weaving industry when Sakichi
Toyoda invented the world's first automatic loom and, subsequently,
set up the Toyoda Spinning and Weaving Company in 1918.

His invention reduced defects and increased yields since a loom


stopped and would not go on producing imperfect fabric and using up
thread after a problem occurred.

This principle of designing equipment to stop automatically and


call attention to problems immediately (jidoka) remains crucial to the
Toyota Production System today.

At Toyota Motor Company, TAICHII OHNO andSHIGEO


SHINGO, began to incorporate Ford production and other
techniques into an approach called Toyota Production System
or Just in Time. They recognized the central role of inventory.
Founders of the Toyota Production
System (TPS)

SHIGEO SHINGO
TAIICHI OHO Pioneer of TPS and
One of the originators of Toyota Industrial Engineer
Production System extraordinaire
Toyota Production System
After World War II, Toyota was almost bankrupt.
Post war demand was low and minimising the cost per unit
through economies of scale was inappropriate.
This led to the development of demand-led pull systems.
The Japanese could not afford the expensive mass production
facilities of the type used in the USA so they instead focused on
reducing waste and low cost automation.
Likewise, Toyota could not afford to maintain high inventory levels.
LEAN MANUFACTURING

Lean manufacturing or lean production, often simply "lean", is a systematic


method for the elimination of waste (MUDA") within a manufacturing system.
Lean also takes into account waste created through overburden (MURI") and
waste created through unevenness in work loads (MURA"). Working from the
perspective of the client who consumes a product or service, "value" is any
action or process that a customer would be willing to pay for.
LEAN MANUFACTURING

Lean manufacturing is a management philosophy derived mostly from


the TOYOTA PRODUCTION SYSTEM (TPS) (hence the term Toyotism
is also prevalent) and identified as "lean" only in the TPS is renowned for
its focus on reduction of the original Toyota seven wastes to improve
overall customer value, but there are varying perspectives on how this is
best achieved. The steady growth of TOYOTA, from a small company to
the world's largest automaker, has focused attention on how it has
achieved this success.
Features of Lean Production
About Lean Manufacturing
Arose in Toyota Japan as the Toyota Production
System
Replacing complexity with simplicity
A philosophy, a way of thinking
A process of continuous improvement
Emphasis on minimising inventory
Focuses on eliminating waste, that is anything that
adds cost without adding value
Often a pragmatic choice of techniques is used
Toyota Production System
Technologies and practices can be copied.
Most of the philosophies and techniques are widely
disseminated.
However, Toyota remains at the forefront, primarily because it is a
learning organisation.
Problem solving methods are applied routinely and are
completely ingrained.
The employees are continually engaged in Kaizen (continuous
improvement).
Many aspects of TPS are based upon embedded tacit
knowledge.
Methods for Elimination of Waste
1. 5S
2. Group technology
3. Quality at the source
4. JIT production
5. Kanban production control
system
6. Minimized setup times
7. Uniform plant loading
8. Focused factory networks
Minimizing Waste 5s
Good factories develop beginning with
the 5Ss. Bad factories fall apart
beginning with the 5 Ss.
- Hirouki Hirano
Japanese Translation English
Seiri Proper arrangement Sort
Seiton Orderliness Simplify
Seiso Cleanliness Sweep
Seiketsu Cleanup Standardize
Shitsuke Discipline Sustain
Minimizing Waste: JIT
Only produce whats needed
The opposite of Just In Case
philosophy
Ideal lot size is one
Minimize transit time
Frequent small deliveries
Minimizing Waste Setup Times
Long setup times drive:
Long production runs
Large lots
Long lead times
JIT requires small lots and minimum kanbans:
Setup reduction
Focused efforts
Problem solving
Flexible equipment
Summary and Conclusions
Lean Production is the set of activities that achieves
quality production at minimum cost and inventory.
The flow of material is pulled through the process by
downstream operations.
Lean originated with the Toyota Production System
and its two philosophies elimination of waste, and
respect for people.
THANK YOU

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