DWG User Manual v2

DWG Series GSM/CDMA VoIP Gateway
User Manual
(Version: 2.0)
Dinstar Technologies Co., Ltd.

Address: Floor 6, Guoxing Building, Changxing Road, Nanshan District, Shenzhen, China 518057 Telephone: +86 755 6130 2265 Fax: Emails: +86 755 2645 6659 [email protected], [email protected]
Website: www.dinstar.com
DWG Series GSM/CDMA VoIP Gateway User Manual
Content
Chapter 1 Equipment introduction ................................................................................................... 2 1.1 Introduction ........................................................................................................................ 2 1.2 Scenario of products........................................................................................................... 2 1.3 Product appearance ........................................................................................................... 3 1.4 Functions and features ....................................................................................................... 4 1.4.1 Protocol standards................................................................................................... 4 1.4.2 System functions ..................................................................................................... 4 1.4.3 Industrial Standards ................................................................................................ 5 1.4.4 General hardware specification .............................................................................. 5 1.5 Structure of product ........................................................................................................... 6 1.5.1 Front view ................................................................................................................ 6 1.5.2 Rear view ................................................................................................................. 7 1.6 Restore factory setting ....................................................................................................... 7 Chapter 2 Equipment installation ..................................................................................................... 8 2.1 Installation notice ............................................................................................................... 8 2.2 Installation procedure ........................................................................................................ 9 2.2.1 Install SIM card ........................................................................................................ 9 2.2.2 Antenna installation ................................................................................................ 9 2.2.3 Connect cable of equipment ................................................................................. 10 2.3 Establish remote login environment ................................................................................ 10 Chapter 3 Network configuration ................................................................................................... 11 3.1 Preparation ....................................................................................................................... 11 3.2 Attentions ......................................................................................................................... 11 3.3 General prefix code for private service............................................................................ 12 3.4 Static IP Configuration ...................................................................................................... 12 3.5 DHCP configuration .......................................................................................................... 13 Chapter 4 WEB configuration .......................................................................................................... 14 4.1 Preparation ....................................................................................................................... 14 4.2 log in WEB interface ......................................................................................................... 14 4.3 WEB configuration ............................................................................................................ 15 4.3.1 WEB introduce ....................................................................................................... 15 4.3.2 System Information ............................................................................................... 16 4.3.3 Network configuration .......................................................................................... 18 4.3.4 mobile configuration ............................................................................................. 22 4.3.5 System Configuration ............................................................................................ 32 4.3.6 Tools ....................................................................................................................... 45 Chapter 5 FAQ ................................................................................................................................. 48 Glossary .......................................................................................................................................... 50
Chapter 1 Equipment introduction

This chapter mainly introduces functions and structures of DWG (Dinstar wireless VoIP Gateway) series GSM/CDMA wireless VoIP gateways, which are named as DWG2001/DWG2004/DWG2008.
1.1 Introduction
DWG2001/DWG2004/DWG2008 serial is full functions VoIP gateway based on IP and GSM/CDMA wireless network. DWG200X provides a flexible network configuration, powerful features, and good voice quality. It works for carrier grade, enterprise, SOHO, residential users for cost-effective solution.
1.2 Scenario of applications of products

DWG2001/DWG2004/DWG2008 provides access of GSM/CDMA network. With the development of users and telecom service, mobile network and fixed network integration will be steadily increasing. DWG2001/DWG2004/DWG2008 provides high quality VoIP service. DWG2001/DWG2004/DWG2008 perfectly meets the requirement. This is a scenario shown as figure 1-1
DWG2004/DWG2008 can be implemented as VoIP call termination in VoIP operation, the solution shown as figure 1-2
Figure 1-2
1.3 Product appearance
Figure 1-3 Front view of DWG2004/DWG2008
Figure 1-4 DWG2001
Notes: DWG2004 equips 4 antennas, DWG2008equips 8 antennas; both models have the same appearance.
DWG2001/DWG2004/DWG2008 serial supports GSM, CDMA network and frequency supported as below: GSM: Support quad-band 850/900/1800/1900MHz CDMA: Support 800MHz There are 3 models with DWG200X serial. Three models are shown in table 1-1:
Model DWG2001 DWG2004 DWG2008
Network Type GSM/CDMA GSM/CDMA GSM/CDMA
Interface 1WAN,1LAN ,1SIM channel 1WAN,3LAN, 4SIM channels 1WAN,3LAN, 8SIM channels
Table 1-1 DWG2001/DWG2004/DWG2008 interface description
1.4 Functions and features

1.4.1 Protocol standard supported:
Standard SIP and MGCP protocol; Simple Traversal of UDP over NATs (STUN); Point-to-point protocol over Ethernet (PPPOE); Hypertext Transfer Protocol (HTTP); Dynamic Host Configuration Protocol (DHCP); Domain Name System (DNS); GSM/CDMA; ITU-T G.711 -Law/ -LawG.723.1G.729AB;
1.4.2 System function

PLC: Packet loss concealment VAD: Voice activity detection CNG: Comfort Noise Generation Local/Remote SIM card work mode Adjustable gain of port DTMF adjustment Balance alarm Lock/unlock SIM/UIM Mobile number display rejection Sending/receiving SMS Customize IVR Recording White and black list
One number access Open API for SMS, support USSD Echo Cancellation (with ITU-T G.168/165 standard) Automatic negotiate network Hotline
1.4.3 Industrial Standards supported:

Stationary use environment: EN 300 019: Class 3.1 Storage environment: EN 300 019: Class 1.2 Transportation environment: EN 300 019: Class 2.3 Acoustic noise: EN 300 753 CE EMC directive 2004/108/EC EN55022: 2006+A1:2007 EN61000-3-2: 2006, EN61000-3-3: 1995+A1: 2001+A2: 2005 EN55024: 1998+A1: 2001+A2: 2003 Certifications: FCC, CE
1.4.4 General hardware specification

Power Supply: DWG2001: AC100~240V 50/60HZ DC12V/1A DWG2004/DWG2008: AC100~240V, 50/60HZ Temperature: 0~40 Operation, -20~80 storage Humidity: 5%90%RH, Power Consumption: DWG2001: 5W, DWG2004/DWG2008: 30W Dimensions: DWG2001: 112(W) x76(D) x24(H) mm DWG2004/DWG2008: 440(W) 305(D) x44(H) mm Net weight: DWG2001: 0.7kg, DWG2004/DWG2008: 5.0kg
1.5 Structure of product

The appearance of A2001/DWG2004/DWG2008 serial shows in two views (front view and rear view).
Figure 1-5 Front view of DWG2004/DWG2008
Figure 1-6 Front view of DWG2001
1.5.1 Front view

There is variety of indicators on front view of DWG2001/DWG2004/DWG2008, its names and indications shown as table 1-2:
Indicators PWR
Color Green
Name Power indicator
Status Lighting Off
Description Power is on Power failed

SIM cards Registered Unregistered Used Un-used Very strong Strong Weak
Fast Blinking
RUN Occupancy indicator of channels Red Green Running indicator Slow blinking Indicate that occupancy status of channels Lighting Off 3 grids Signal indicator Green GSM/CDMA signal strength indicator 2 grids 1 grid
Table 1-2 Description of indicators on front view of DWG2001/DWG2004/DWG2008
Note: No signal strength indicator on DWG2001
1.5.2 Rear view

1) Description of interfaces on rear view of DWG2004/DWG2008 shows as below:
Figure 1-7 Rear view of DWG2004/DWG2008
2) Description of interfaces on rear view of DWG2001 shows as below:
Figure 1-8 Rear view of DWG2001
1.6 Restore factory setting

Push RST button for 6 seconds of DWG2001/DWG2004/DWG2008, the device will restore factory setting.
Chapter 2 Equipment installation

This chapter mainly introduces DWG2001/DWG2004/DWG2008 hardware installation and connection of equipment.
2.1 Installation notice

DWG2004/DWG2008 used AC110~220V, 50/60Hz AC power supply, DWG2001 uses DC12V power. Power supply should ensure the reliability and stability; otherwise, it may damage the SIM card or device. In addition, make sure the power supply connects to ground bar well. With right ground protect connection, that can reduce the surge voltage caused by lightning that damage the equipment, and ensure voice quality (note: when calls with irregular noise occurring, please check the power whether connect ground well). Common measures are as follows: Making sure that all devices powered in the buildings are in accordance with NEC (National Electric Code, National Electrical Regulations) Article 250 of manual properly grounded; Making sure that the panel of building power supply units used high-quality copper wire well connect with the ground wire, copper wire specifications shall comply with NEC Table 250-94/95 relevant provisions of the manual. Grounding cable that buried in the building field, including at least one or several 2.44m deep under the ground, or buried deeply underground at least 0.76m, with a wire around the building (see NEC manual specifications the relevant provisions of the table 250-94/95); Setting up voltage protector between equipment and ground connected to some other computer equipments (either directly or through other devices), such as terminal or printer must also be plugged into the same surge protector. Network interface of DWG2001/DWG2004/DWG2008 supports RJ45 standard with 10Mbps or 100Mbps network. Wireless section, inserting SIM card directly, GSM channel should work properly. To check the network connection, user can monitor the registered status indicator (refer Table 1-2)
2.2 Installation procedure

The outlook of DWG2001/DWG2004/DWG2008 looks like a 1U chassis; to install hardware the cable is needed. After unpacking the equipment, please do follow the procedure as following steps:
2.2.1 Install SIM card

When installing SIM card, opening blank panel of SIM slot, procedure shows as below:
2.2.2 Antenna installation

Figure 2-5 shows as below a compelete installation:
Figure 2-5 Antenna installation
2.2.3 Cable connection of equipment

DWG2004/DWG2008 works in Bridge mode
DWG2001 works in Route mode
Figure 2-7 DWG2001 connection
2.3 Establishing remote access
Figure 2-8 Remote login environments
After installation of DWG2001 /DWG2008, creating a remote access for technical support.
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Chapter 3 Network configuration

In this chapter we will introduce the initial configuration of DWG2001/DWG2004/DWG200 gateway. All of the network parameters of the gateway can be configured by IVR guidance.
3.1 Preparation
Please ensure the following stepes are done properly before IVR setting: 1) Prepare an analog telephone or mobile phone 2) Make sure the gateway is power on 3) Make sure the gateway is connected with the network 4) Completed the SIM installation 5) Make sure that the current mobile network is working
3.2 Attentions
In each step, if user hears an IVR message of setting successful, which means that user has finished this step successfully. However, if user hears a setting failed message, please check redo theatstep again. DWG2001/DWG2004/DWG2008 can work in two modes: route mode and bridge mode. when the gateway is under bridging mode, user should configure network parameters of WAN port; when the gateway is under the route mode, user should configure LAN port.
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3.3 General feature codes for system setting

Dial numbers *114# *115# device interconnects with other series of DINSTAR products) Set IP address(static/DHCP), a can be digit 1 or 2,*150*1# is *150*a# static IP address mode, *150*2# is DHCP mode Configure IP address, a, b, c, d are the four fields of IP *152*a*b*c*d# address. Configure subnet mask. a, b, c, d are the four fields of the *153*a*b*c*d# subnet mask Configure the device gateway, a, b, c, d are the four fields of *156*a*b*c*d# the device gateway *158# *157 mode, * 157 * 1 # is bridge mode *195# *198# *199# end the recording *111# Restart device
Table 3-1 Feature codes for system setting
Features Play the phone NO. Check the TT number of gateway (using just when the
Report the IP address Setting the work mode (route or bridge), * 157 * 0 # is route
Play record Clear record Setting Record. dial*199# start record( 20s), then press #
3.4 Static IP Configuration

This chapter introduces IP configuration of DWG2001/DWG2004/DWG2008 through calling IVR. Assuming the IP address of a DWG2001/DWG2004/DWG2008 device is 172.16.0.100, subnet mask is 255.255.0.0, IP of gateway is 172.16.0.1, configured as follows: 1) Insert a SIM card into the DWG2001/DWG2004/DWG2008 gateway 2) The configuration mode: Dial the phone number of this SIM card. hear a message, then enter *150*1#, hang up when hear setting successful" message; 3) Configure IP address: Dial the phone number of this SIM card, hear a message, enter "* 152 *
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172 * 16 * 0 * 100 #" hang up when hear setting successful" message; 4) configure subnet mask: Dial the SIM card phone number, enter "*153*255*255*0*0#" hang up when hear setting successful" message; 5) Configure gateway: Dial the SIM card phone number, enter "*156*172*16*0*1#" hang up when hear setting successful" message;
6) Please wait about ten seconds when finishing the operations, restart device. dial the SIM card phone number, enter *158#to check the Static IP address;
3.5 DHCP configuration

DHCP mode configure as follows: 1) Insert an SIM in one of the port, Dial the SIM card phone number. When hearing a message, then enter *150*1#, hang up when hearing setting successful" message; 2) Restart the device, wait for 30 seconds, and then dial the SIM card telephone number, enter "* 158 #" to query the IP address; Note: If reporting the IP address is 0.0.0.0, which means that the gateway could not obtain a IP address successfully. Please check: 1) Make sure the device have been connected to the network; 2) Make sure the DHCP Server is working. If there is no DHCP Server, please set the IP of device to static IP .
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Chapter 4 WEB configuration

This charpter describes web configuration of DWG2001/DWG2004/DWG2008.
4.1 Preparing
WEB configuration includes the following components: network configuration, system information, mobile configuration and system configuration. Dial * 158 # to get the IP address of the gateway, log on the web interface by a browser.
4.2 Access the system through http

Enter IP address of DWG2001/DWG2004/DWG2008 in browser, and the GUI shows as below:
Figure 4-2-1 WEB log interface
Enter username and password and then click OK in configuration interface. The default username and password are admin/admin. It is strongly recommended, change the default password to a new password for system security.
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4.3 WEB configuration

4.3.1 WEB Operation Guide
DWG2001/DWG2004/DWG2008 WEB configuration interface consists of the navigation tree and the detail configuration interfaces.
Figure 4-3-1 WEB introduce
Go through navigation tree, user can check, view modify, and set the device configuration on the right of configuration interface.
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4.4 System Information
Figure 4-3-2 system information
System information interface shows the basic information of status information, Mobile information and SIP information. 4.4.1 System information
Figure 4-3-3 system information
MAC AddressDisplays the current MAC of the gateway, for example: 00-1F-D6-16-O3-7C; Network ModeDWG2001/DWG2004/DWG2008 support two types network mode, which is bridge and route modes; Networkshows IP address and subnet mask. DNS ServerDisplays DNS server IP address in the same network with the gateway. System Up Timeshows the time period of the device running. For example,:1h: 20m, 24s;
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Network Traffic StatisticsCalculates the netflow, including the total bytes of message received and sent. Version informationshows the current firmware version, for example EIA AOS 9.50.16 PCB 29.1 LOGIC 0 BIOS 1, Built on Sep 21 2010, 17:32:25; 4.4.2 Mobile information
Figure 4-3-4 mobile information
Display GSM / CDMA channel and network status information, detailed shown as below: PortNumbers of ports of GSM/CDMA. TypeIndicates the current type of network. Such as CDMA or GSM IMSIInternational Mobile Subscriber Identity, it is the uniquely identifies of SIM card. Statusindicates the connection status of current GSM / CDMA module. Remaining Call DurationLimite a call duration to the SIM card, when call duration is out of that duration, the call would be discontinued. This option shows remaining talk time. CarrierDisplays the network carrier of current SIM card. Signal QualityDisplays the signal strength of in each channels of GSM / CDMA 4.4.3 SIP Information
Figure 4-3-5 SIP information
Displays registration status information with Softswitch platform or SIP Server Portthe corresponding number of GSM/CDMA channel, identify with 0-9 figure SIP User IDSIP registration account of the Softswitch and SIP server provided Registered Shows the registration status of VoIP channels, including 2 state of registered and unregistered
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4.5 Network Configuration

The navigation tree of the route mode and bridge mode as below:
Figure 4-3-6 bridge mode
Figure 4-3-7 route mode
In the navigation tree of route mode, will have extra items of MAC Clone,DHCP Server ,DMZ Host ,forward Rule,Static Route . 4.5.1 Local network Under the route mode, WAN port connects with ADSL modem, and LAN port connects with local network. It will be used as a small switch when working in brigde mode. In this situation, user just need to configure the WAN parameter and DNS. User also need configure the LAN port if working in route mode. The web interface as bellows:
Figure 4-3-8 WEB interface of bridge mode
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Figure 4-3-9 WEB interface of Route mode
Detailed parameters describled as below: Work modetwo options of route mode and bridge mode, default is bridge mode. Network Configuration
Link Speed & Duplexthe 5 options are Auto Detect, 10Mbps/Half Duplex,10Mbps/Full Duplex, 100Mbps/Half Duplex and 100Mbps/Full Duplex. Default is Auto Detect Obtain IP Address Automaticallyenable the device obtain IP Address automatically or not. Default is enabling Use the Following IP Addressconfigure the IP Address, Subnet Mask and Default Gateway by manual PPPoEneed ISP offer the account and password. Use this mode when have not router in the local network. LAN port configuration
This option works when route mode is selected. Link Speed & Duplex the 5 options are Auto Detect, 10Mbps/Half Duplex,10Mbps/Full Duplex, 100Mbps/Half Duplex and 100Mbps/Full Duplex. Default is Auto Detect
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IP Addressset IP address by manual configuring. Default is 192.168.1.1 Subnet Maskset the lan port Subnet Mask by manual configuring, Default is 255.255.255.0 DNS Server
Obtain DNS Server Address AutomaticallyWhen enable the WAN port option of Obtain DNS Server Address Automatically , which will be enabled subsequently. Use the Following DNS Server Addressesfill in the IP address of Primary DNS Server and Secondary DNS Server Note: all the options in this interface can take effect after restarting the device 4.5.2 MAC Clone (configure this only when necessary)
Figure4-3-10 Configuration of Mac Address Clone This function can prevent the device against blocking by the carriers. Enable this function on the router mode, the device can be anti-blocked when the carrier to limit the online users by scanning the MAC address. 4.5.3 DHCP Server Under route mode, DWG works as a router. Config DHCP serive to enable the DHCP service funcition of DWG, then DWG will works as a DHCP server.
Figure 4-3-11 Configuration of DHCP service IP address Pool determines the range of IP addess of other devices in this network; IP Lease Time sets the duration for how long the IP works with the specific IP. If the duration is out of the duration, the IP would be invalid;
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The subnet mask, gateway, DNS info will also be allocated to network devices automatically by DHCP protocol. Generally, there is no need to configure those items.
NOTE: Please configure the start and end IP addressed in IP address pool, subnet mask and gateway in the same network segment. Other devices in this network may not work when obtaining the IP address.
4.5.4 DMZ Host (Option under route mode) In some conditions, certain devices in LAN network need to do two-way communication with WAN network( e.g. certain computer in LAN network need to provide multiple services to WAN network). In this situation, Configure this device as the DMZ host.
Figure 4-3-12 Configuration of DMZ Host 4.5.5 Forward rules (Option under route mode) In some conditions, certain devices in LAN network need to provide channel communication with WAN network( e.g. certain computer in LAN network need to provide FTP service of channel 21 to WAN network). In this situation, Configuring forwarding rules to this device is necessary.
Figure 4-3-13 Configuration of forwarding rules Service channel is the one that should be provided to WAN network. IP address is the one of devices in LAN net work. The device needs to provide services. Protocol is the service protocol(TCP or UDP) The difference between forwarding rules and DMZ host is, DMZ host provides several consecutive channels and communication of all protocols, while forwarding rules provides single or several
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channels communication based on certain protocol(TCP or UDP). If DMZ host and forwarding rules have conflicts, will be determined by forwarding rules configurations. 4.5.6 Static route(Option under route mode) Static route is the route rules in IP communication. Generally speaking, no need to config static route. Configuring static route is necessary in such conditions: when several network segaments exist in LAN network and theres certain application between these network segament. Please cancel internet sharing under Network configuration first, then configure the static route.
Figure 4-3-14 Configuration of Static route In commly use, please dont configure static route. If static rule is wrong, the devices may not work.
4.6 Mobile configuration

4.6.1 Basic configuration
Figure 4-3-15 Basic Configuration
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Configuration details are as below: Dial Tone GainMobile Side is the dial tone volume of call waiting, dial tone of mobile it module when call out. Usually adopt the default configuration. Select Bandaccording to carriers band standards. Standards are as belows: GSM850/900/1800/1900 MHz ; CDMA800 MHz; Forward enableenable the function of trunk call in for mobile phone user ID, that is, choosing one user ID of the SIM channels as the access No of DWG device. When several calls use the user ID at the same time, DWG gateway will do call transfer to other available channels. Forward master mobileselect this channels mobile phone No. as the one access No. Reject Incoming Callswhen enable this function, this channel can only be used to call out, cant used to call in. Remote API Enable API is provided for third party development with DLL and IAD components. The API includes SMS sending and receiving, USSD sending and receiving. The default is No API Server Addressit is the remote IP address who uses API. This is an option when selecting Yes under remote API enable. API Server Portit is the remote channel No. who uses API. This is an option when selecting Yes under remote API enable. 4.6.2 Mobile
Figure 4-3-16 Mobile Configuration

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Configuration details are as below Mobile NumberSIM card user ID of the channel. That must be configured when one access No. funciton enable. Enable Call Duration Limitationthis function is to limit the max call duration of channel. The max call duration is between 1 to 65535 minutes. Maximum Call Durationdefines a value by users. That will limit the SIM/UIM cards total call duration. After the call duration excesses this value, no call will be initiative by this channel. The value range is 1-65535. If user doesnt configure this value, Default is no max call duration limits for this channel. Free time to calla minimum charging time (in seconds) is defined during which no charging is done at carrier side. If the conversation time is even shorter, the total call duration will not decrease. Mobile NumberReceiving Alarm the mobile phone No. which used to receive the alarm SMS. Users can get SMS report of SIM/UIM card status(SIM Remain Time) in DWG. Alarm Threshold via SMS when the SIM remain time is or less than this value, DWG will send the alarm SMS to remind the users of the SIM remain time. Port Description for Alarmit is the identification mark of SIM/UIM card in the designated SMS report. The mobile phone No. of the SIM/UIM card is recommended to use as the port description for alarm, or any other string. SIM Remain Timeindicates the current sim remain time. It cant modified. Restore timerecovers the SIM remain time to initial value, the Maximum Call Duration. CLIRcaller ID display restrict. This function is used to restrict the mobile phone No. By adding #31 before the mobile phone ID, this funciton should be supported by carrier. Mobile Tx Gaintransits gain of the mobile module, from IP side to PSTN side. Mobile Rx Gainreceives gain of the mobile module,from PSTN side to IP side. Detect Reverse Polaritythis option for CMDA Reverse Polarity detection. Most CDMA operators don't offer polarity reverse . So VoIP to mobile, DWG2008 will connect soon. It doesn't wait mobile side answer. 4.6.3 SIM/UIM card lock
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Figure 4-3-17 Configuration of SIM/UIM Card Lock
Configurations are as below: Select Portselect the Channel No. which need to be locked. SIM Card LockSIM card lock or unlock. Default is No. PIN Codecorrect PIN code is needed to lock or unlock the SIM card. 4.6.4 PIN Management
Figure 4-3-18 PIN Management
Detailed description as below: PIN managementPIN is the password of SIM card personal identification. In the status of SIM card locked, PIN can be modified to prevent SIM card from being stolen. Select Portselects the GSM/CDMA channel No. Old PIN codethe previous PIN code New PIN codeinputs a new PIN code Confirm New PIN Codeinputs the new PIN code again. 4.6.5 SMSC SMS center of mobile, theoretically, the celluar modular will automatically detect the SMSC number. This configurable option is used in a situation that the SMSC number could not detected by celluar modular. When such case happens, please contact with mobile service provider to identify the SMSC number and then add SMSC number in SMSC configurable web interface.
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4.6.6 SMS
Figure 4-3-19 SMS sending
Configurations are as below: Select Portusers can select a defined channel or random channel to send SMS. Input the receviers mobile phone No to send SMS. Addresseemobile phone No. of the receiver Messagecontent of the SMS. The length is limited to 300 characters.
4.6.7 USSD USSD (Unstructured Supplementary Service Data) is a Global System for Mobile(GSM) communication technology that is used to send text between a mobile phone and an application program in the network. Applications may include prepaid roaming or mobile chatting. USSD is similar with Short Messaging Service (SMS), but unlike SMS. USSD transactions occur during the session only. With SMS, messages can be sent to a mobile phone and stored for several days if the phone is not activated or within range.
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Notes:please check with local service provider before using this service.
4.7 Routing configuration

4.7.1 Routing parameter
Globle parameters, it will take effect while number manipulation configured Route calls after manipulation: the parameters indicate that the gateway will select IP->Tel or Tel->IP routes after number manipulation completed. Route calls before manipulation: the parameters indicate that the gateway will select IP->Tel or Tel->IP routes before number manipulation completed.
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4.7.2 IP->Tel Routing
Function: When the softswitch/ sip server send the call traffic to gateway directly, must be added IP->Tel routing. Parameter Description
Parameter Index Description
Parameter Description
It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31. It describes the route for the ease of identification. Its value is character string It specifies the source IP which will send the calls to gateway Any: any IP address IP: specific an IP address IP Group: specific an IP group All the caller number must match the source prefix. It specifies the source prefix allow to send call out Any: include anonymous, 0xxxx, 1[2-9]xxxx etc. 0xxxx: consist of some digits such as 015,08,09 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186 All the called number must match the destination prefix, the call prefix indicates the connected number Any: include anonymous, 0xxxx, 1[2-9]xxxx etc. 0xxxx: consist of some digits such as 015,08,09 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186
Source IP
Source Prefix
Destination Prefix
Destination
Example:
Its specifies destination Port or Port Group
Index 0 : add a route from VoIP to GSM, the calls coming from IP Group 18<asterisk> will call out thourgh destination Port Group 31<Unicom>.
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The caller party coming from IP Group 18 will match source prefix any, any is a wildcard string include anonymous calls. At same time, destination prefix must match with 13[4-9]xxxxxxxx|6xxx|10086. Index 1: add a route from VoIP to GSM, the calls coming from IP 14<tribox> will call out through destination Port Group 31<Unicom>
The caller party coming from IP 14 will match source prefix any, any is a wildcard string which will match prefix anonymous calls. At the same time, destination prefix must match with 15[0189]xxxxxxxx|188xxxxxxxx.
Index 2: add a VoIP to GSM route which allowed all the calls. It will receive all calls coming from any IP to destination Port Group 31
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Prefix any is a wildcard string which will match anonymous calls as well. 4.7.3 Tel->IP Routing
Function: This item uses to configure incoming call routes which can be used for recieve the calls from the GSM. Parameter Description
Parameter Index Description Source Port
It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31. It describes the route for the ease of identification. Its value is character string It specifies the Port or Port Group which will receive the calls from PLMN All the caller number must match the source prefix. It specifies the source prefix allow to send call out Any: include anonymous, 0xxxx, 1[2-9]xxxx etc. 0xxxx: consist of some digits such as 015,08,09 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186 All the called number must match the destination prefix, the call prefix indicates
Source Prefix
Destination Prefix
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the connected number Any: include anonymous, 0xxxx, 1[2-9]xxxx etc. 0xxxx: consist of some digits such as 015,08,09 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186
Destination
Its specifies destination Port or Port Group
Example: Index 0: its a default route configured in gateway
It allows any number from source port 0 send call to SIP server with any prefix. Index 30: add a GSM to VoIP route
It indicates that the calls coming from Port Group 31<Unicom> will match the prefix x., x. is a wildcard string which will match any prefix except anonymous calls. Meanwhile sending the calls destination IP 13<eia> if called number match with destination prefix 00.
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Index 31: add GSM to GSM route,its mainly used for saving the cost between two carriers
It indecates that calls coming from Port 0 will match the prefix 13[58], 13[58] include prefix 135 and 138, caller number cant match prefix 135 and 138 will reject by gateway. Meanwhile sending the calls to Port Group 31<Unicom> if called number match with prefix 133.
4.8 Manipulaton Configuration
Function It is an optional configuration item, and is used to add IP->Tel number change data. The IP->Tel Manipulation defined the rules of add, and deletion of called numbers, which are referenced by IP->Tel routing. Parameter Description
Parameter Index
It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31.
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Description
It describes the route for the ease of identification. Its value is character string It specifies the source IP which will send the calls to gateway Any: any IP address IP: specific an IP address IP Group: specific an IP group All the caller number must match the source prefix. It specifies the source prefix allow to send call out Any: include anonymous, 0xxxx, 1[2-9]xxxx etc. 0xxxx: consist of some digits such as 015,08,09 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186 All the called number must match the destination prefix, the call prefix indicates the connected number Any: include anonymous, 0xxxx, 1[2-9]xxxx etc. 0xxxx: consist of some digits such as 015,08,09 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186
Source IP
Source Prefix
Destination Prefix
Destination Its specifies destination Port or Port Group Stripped Digits from It specifies the length of the digits to be deleted from left Left Stripped Digits from It specifies the length of the digits to be deleted from right Right Prefix to Add Add the new digits in front of the original number Suffix to Add Add the new digits at the end of the original number
Example Add an IP->Tel Manipulation, to change the called number from 2547888888 to 07888888
It indecates that calls coming from IP Group will match the prefix any, and the called nubmer
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whom match with the prefix 2547 will delete 3 digits in front of it and replace it by digit 0.
4.9 Operation
Function It is an optional configuration item. Operation configuration essentially involves allow, barring some IP and IP Group send calls to certain numbers. It includes: forbid call, call allowance, auto call, and password authentication. Parameter Description
Parameter Index
It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31. It specifies the source IP which will send the calls to gateway Any: any IP address IP: specific an IP address IP Group: specific an IP group All the caller number must match the source prefix. It specifies the source prefix allow to send call out Any: include anonymous, 0xxxx, 1[2-9]xxxx etc. 0xxxx: consist of some digits such as 015,08,09 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186 All the called number must match the destination prefix, the call prefix indicates the connected number Any: include anonymous, 0xxxx, 1[2-9]xxxx etc. 0xxxx: consist of some digits such as 015,08,09 1[3-8]6:consist of some prefix, include 136,146,156,166,176, 186
Source IP
Source Prefix
Destination Prefix
Operation
Description
Its specifies number analysis rule Forbid call Allow call Auto call Password authenticate It describes the route for the ease of identification. Its value is character string
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Example Index 31: barring the certain calling number from IP 14<elastix>
It indicates that calling party from IP 14<elastix> matched prefix 2877, and also called party matched prefix 07 are not allowed call out. The calls match this rule will be rejected by gateway. Index 29: definite a rule for IP 17<FreeSentral> that all the calls must go with valid password authentication.
4.3.8 Port Group Configuration
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Function This configuration step is necessary, and is used to add port group in gateway. The port group will referenced by IP->Tel routing and number manipulation. Parameter Description
Parameter Index Description Port
It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31. It describes the route for the ease of identification. Its value is character string It specifies the Port will add to port group
Select Mode
It specifies the policy for selecting port in a port group Ascending: the system always selects a port from the minimum number. The preferential selection of the port can be realized through this mode Cyclic ascending: when system selects ports Priority, it always begin from the number next to the number selected last time, if the maximum priority number is selected last time, then the next number is the minimum priority number, and move in cycles like this Descending: when system selects ports priority, it always begin to select from the maximum priority number Cyclic descending: when system selects ports Priority, it always begin from the number before to the number selected last time, if the minimum priority number is selected last time, then the next number is the maximum priority number, and move in cycles like this
Example To add a port group, assume that port 6, port 7 belong to the same carrier, add port 6 and port 7 to port group 30, select mode is cyclic ascending.
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4.3.9 IP Group Configuration

1) IP configuration
Function Add remote IP of softswitch, SIP server which will send call traffics to gateway. Parameter Description
Parameter Index Description IP Port

Example
It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31. It describes the route for the ease of identification. Its value is character string It is an interworking parameter between the remote Softswitch and the SIP server. It specifies the IP address of the peer equipment. It is an interworking parameter between the remote Softswitch and the SIP server. It specifies the SIP port number of the peer equipment
To add a remote IP of Softswitch, set index to 31, SIP port number 5060
2) IP Group
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Function This configuration is optional, and is used to add the IP that have the same attributes to an IP group. The IP group will referenced by IP->Tel routing and number manipulation. Parameter description
Parameter Index Description IP
It uniquely identifies a route. Its value is assigned globally, ranging from 0 to 31. It describes the route for the ease of identification. Its value is character string It specifies the IP will add to IP group
Example To add an IP group, set IP 10, 14, 17 to IP group 18
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1) System configuration
Figure 4-3-20 System Configuration
Configuration details as below: Voice Prompt Languageconfigure the voice prompt of DWG., e.g. configure voice prompt of IP address success or failure. DWG supports English and Chinese. Users can customize other languages. The default setting is in Chinese. Provision configuration
Provision is used to maintain the devices. E.g. Provision can config, update and remote manage the devices in bulk. Primary Provision Server IPthis is provided by carrier. Keep the default value if carrier dont provide this value. Primary Provision Server Portthis is provided by carrier. Default is 80. Secondary Provision Server IP is provided by carrier. Keep the default value if carrier dont this provide this value. Secondary Provision Server Portthis is provided by carrier. Default is 80. Provision Check Intervaldefault is 4 hours. NTP Configuration
Enable NTPNTP enable switch Primary NTP Server IPcan keep the default Secondary Provision NTP Server IPcan keep the default Time Zonethe default is GMT +8:00, the user can adjusted accordingly according to their area
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2) Service configuration (for SIP only) Service Configuration is used for configuring voice calls and some small businesses, such as Call Progress Tone, codec, silence suppression, * service, the second dial and so on
Figure 4-3-21 Service Configuration
Detailed description as follow: LOCAL RTP PORT Channelmeans the initial allocation of Channel when RTP voice stream transmit in the IP network , in general, using the factory default values. When there are multiple DINSTAR series voice products, and the network gateway or routers NAT with loopholes, user can try changing this item. Enable Silence Suppressionenable the "silence suppression" almost no impact on call quality, and can save about half of the bandwidth.
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Call Progress Tone each country has its different call progress tone required standards, such as busy tone, ring back tones and ring tone standards, users can select the area standard from here . Preferred Codersmeans the code format when Voice transfer on IP network, support PCMA, PCMU, G.723.1 andG.729AB. Note: when the preferred codec switch between G.723.1 and G.729AB , System will automatically reset Enable PSTN Incoming Configuration means when call from PSTN side, you can dial the function keys for check number, setting IP and so on function Enable Auto Outgoing Routing means when call out , whether by ordinal or polling pick to Select a Channel, this feature are generally used for when use the same SIP User ID to register or use as trunking mode IP to PSTN One Stage Dialing this function will be displayed only when select "Enable Auto Outgoing Routing" function, the User ID will be sent directly to PSTN, for example: the user calls 6715, the device will sent 6715 User ID to PSTN Play Voice Prompt for PSTN Incoming Calls setting is yes, when through the PSTN calls to the Channel, the device will with the clew tone, the default is "Please dial the extension User ID"; setting to No, the device will with dial tone Send Original Caller ID for PSTN Incomingfor Example, the phone A from PSTN side call DWG2001/DWG2004/DWG2008 Channel SIM card corresponding User ID, the Channel's SIP User ID is C, Channel hook and then call B, when "Send Original Caller ID for PSTN Incoming" setting is Yes, the Caller User ID that send to B will be A, when "Send Original Caller ID for PSTN Incoming" setting is No, the caller User ID that sent to B will be C(except for anonymous outgoing ) DTMF DWG2001/DWG2004/DWG2008 support RFC2833 and SIGNAL two ways. DTMF INTERVAL range is 50 ~ 800ms, DTMF VOLUME can use the default Configuration Enable STUN Simple Traversal of UDP over NATsNATs UDP simple cross) is a network protocol. It is allowed to stay behind the NAT (or multiple NAT) client part to identify their clients public address, found himself after what Type of NAT and NAT for a particular Channel is bound to a local Internet terminal Channel. This information is used for two host to set up UDP communication behind the same NAT router. The agreement defined by the RFC 3489
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CLID Mode Select the name under the special needs , the most common way is use the default User ID Other Configuration Enable*at the beginning private internal service: the default is enable, that the private internal network-related service refer to Configuration query, recording, adjust the volume, restore the factory default values, etc. ; SIP request message whether with a user = phone: is a SIP protocol requirement, if the soft switch no require, setting is no; Only Accept Calls from SIP Server: is whether only accept the call from the SIP PROXY Server , if the setting is Yes, the call through point to point IP ADDRESS will be rejected (not launched from SIP server's address) ; Allow Outgoing Calls without Registrationand Allow Incoming Calls without Registrationneed use together , which refer to "SIP Configuration" - "Is register" option, ifIs register" setting is no, this two options need set Yes ,to avoid that the devices can not call out ; Allow Anonymous Outgoing Calls setting to No, the device caller User ID is a registered User ID, setting to Yes, the device Caller User ID as "Anonymous" ; "Allow Anonymous Inbound" setting to No, the incoming anonymous calls will be rejected; Use # as End Key,in General, SIP phones are based on # as the end, if this option is set to No, the dial-up will end expires dial-up time; Inter digit TimeoutBit of between the dialing time ,over the time will be seem as end of dial-up;
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3) SIP Configuration (for SIP only)
Figure 4-3-22 SIP Configuration
SIP Configuration: used for Configuring VoIP channel, add SIP Registry Platform and local SIP Channel, and configure SIP protocol and other related information Detailed description as follow: SIP PROXY
SIP Server Addressuse for configure SIP server address and Channel, the address can be IP Address, also can be a domain name (DNS should to be able to resolution), the details please advisory the service provider SIP Proxy Portport default setting is 5060. For details, please consult the service provider Outbound Proxy
Outbound Proxy AddressOutbound proxy, it mainly used in firewall / NAT environment. That make the signaling and media streams are able to penetrate the firewall, the details please advisory the service provider Outbound Proxy Portoutbound proxy port number, the details please advisory the service provider Use Random Portset the local monitor SIP port(fixed or random), random is every time you start the device will random Select a free SIP port Monitor Is Register default set yes, if you want the device can make a call without register, set No, Also enable the "Allow Outgoing Calls without Registration" and "Allow Incoming Calls without Registration" function
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Register Intervalmeans how often the equipment will register once to the SIP server/proxy T1 used to define the SIP protocol T1 timer value, default is 500ms; T2 used to defines the SIP protocol timer values, default value is 4000ms; T3used to define the T2 timer value in SIP protocol, the default is 5000ms; Keep alive Intervalused for keep communicate between equipment and the SIP server that make the device is in the best available Registered. In general, using the factory default values Note: all parameters refering to defaultt setting of SIP protocol, user can modify that if necessary
4) Port configuration Port Configuration is used to configure ports gain, Off-hook Auto-Dial, etc.
Figure 4-3-22 Port Configuration
Interface describe as following: ALL ports register used same user ID The default is not, each SIP account, if set yes ,all the port will use user ID of port0, when the call ring in sequence SIP User ID is the account used for registration, equipment port's unique identifier, "Authenticate ID" is equivalent to show the name, "Password" is register Password, which no passward can no fill, the details please contact the service provider Tx Gain refers to the call volume that from himself during a call to the end users, adjust the "Tx Gain" will affect the voice volume of the end user, the default value is 0 Rx Gainrefer to the call volume from the remote end user to ourself volume, adjust the "gain acceptance" will affect the voice volume we will heard, the default value is 0. Offhook Auto-DialHotline service.when PSTN part client calls to this port,will auto forward to
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the hotline User ID. If no need this feature, just left it blank Auto-Dial Delay TimeOffhook Auto-Dial delay time, the range is 0-10 seconds 5) Fax Configuration
Figure 4-3-23 Fax Configuration
Fax Configuration use for configure fax, and support pass-Through and T.38 fax mode, the maximum baud rate supported 14400bps Interface describe as following: Fax waysupport T.38 and pass-Through Fax Tone Detection ModeThere are two calling and called Enable ECMError Correction Mode. If enabled, when transmiss the fax ,will automatically detects the wrong part of the requested retransmission to eliminate data errors, but will increase the fax time Fax Ratesupport fax rate list include2400bps4800 bps7200 bps9600 bps12000 bps 14400 bps
4.3.6 Tools
1) Firmware upload Equipment upgrades can through Dinstars softswitch platform, when the device disconnects with Dinstars softswitch platform or some special circumstances. The firmware is able to upload locally.
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Figure 4-3-24 firmware upload
Select the upgrade program under correct directory services, and then click upload will complete upgrade the firmware. NOTE: during the upgrade process, please do not swtich off the power supply, equipment may paralyze. 2) IVR Voice Prompt Upload By default, when PSTN call incoming, the system will play the default IVR, and also the user can load custom IVR.
Figure 4-3-25 IVR Voice Prompt Upload
NOTE: the customize voice files can be recorded using Windows recording programs, the sound format is 8000Hz, 16 bit sampling in mono, with WAV format, size of files can not exceed 190KB
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3) Login password
Figure 4-3-25 IVR Voice Prompt Upload
When using web or telnet Configuration, please enter default user name and password. User can modify the login name and password. 4) Factory Reset
Figure 4-3-26 Factory Reset
Be careful do this operation, after restore factory setting, all the parameters will be changed to the factory default.
6) Restart
Figure 4-3-27 Restart
When system restarts, user click RESET button on the web.
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Chapter 5 FAQ
Device have been connected to network physically, but the network cannot be connected or network communication is not normal 1) Make sure the network cable is ok or not , can through view the device WAN port or LAN port indicator light to determine the physical connection is working or not; 2) Make sure the connected network devices (router, switch or hub) support 10M/100M adaptive, if not, connect the Equipment directly to PC, landing WEB and in the "local connection" Configuration interface Select the correct Ethernet Work Mode; 3) Check the Network Configuration, if the Configuration is incorrect, please re-Configuration. If you are using DHCP mode, check DHCP Server is working properly; 4) Check whether there is a LAN device conflict with the exists IP ADDRESS; Equipment cannot register If the Run LED does not flash mean unregistered 1) Check the network connection is working (see above section), whether the Configuration is correct; 2) Check whether the LAN firewall setting is inappropriate (such whether limit the network communication); If it is, there are two ways to try to resolve; 3) Ask network administrators to open limitation with the equipments network communications (it is a special equipment, not afraid of virus attacks); (2) try to enable the equipment tunnel (through the WEB for Configuration, Also, please NOTE, open the tunnel will impact voice quality, Please do not enable the tunnel as far as possible, reference WEB Configuration Interface Description section); 4) Check whether the Local Network to the SIP PROXY platform network environment is relatively poor or not, and if so, please check Local Network or contact the service provider; 5) if go through those steps, the device still be in trouble, please contact the equipment provider;
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When calling out, the callees phone shows wrong caller ID: 1) Ask the callee checks whether the device is failure or device battery power is low 2) Make sure the callee has been subscribed called User ID display service 3) If only part of the caller User ID with this problem, please contact the telecom carrier to identify the problem.
when calling in, the caller always hears a busy tone Make sure Enable DND(Do-not-Disturb) in system
sudden interruption during a call 1) make sure whether is human error caused the problem 2) Make sure with the account balance or lack of disruption caused the call disconnected 3) Make sure whether there is interference with the fax tone or equipment busy tone, these interference may lead to calls dropped 4) Make sure whether the LAN equipment such as gateway or router fails, user can try to restart the gateway or router
voice single-pass, double-barrier or poor quality 1) Make sure the equipment is working properly with grounded power 2) Check the device network connection is in working status 3) Ask network administrators to open limitation with the equipments network communications (it is a special equipment, not afraid of virus attacks); (2) try to enable the equipment tunnel (through the WEB for Configuration, Also, please NOTE, open the tunnel will impact voice quality, Please do not enable the tunnel as far as possible, refer WEB Configuration Interface Description section) 4) Make sure the LAN equipment is working, user can try to restart the gateway or router to solve the problem 5) Check whether there is more than one DINSTAR series products in LAN network: some gateways or routers, processing network packet is vulnerable (for example, to multiple network devices or the same protocol network communication, NAT allocated the same conversion communications Channel). If there is such a case, suggest replacing a router or specify each voice gateway with different LOCAL RTP PORT Channel (refer to the base WEB
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Configuration interface section) 6) Check the equipment network environment for the softswitch platform, monitor the network condiation, make sure the network is solid
Glossary
GSM: Global System for Mobile Communications CDMA: Code Division Multiple Access FMC: Fixed Mobile Convergence SIP: Session Initiation Protocol MGCP: Media Gateway Control Protocol DTMF: Dual Tone Multi Frequency USSD: Unstructured Supplementary Service Data PSTNPublic Switched Telephone Network STUN: Simple Traversal of UDP over NAT IVR: Interactive Voice Response IMSI: International Mobile Subscriber Identification Number IMEI: International Mobile Equipment Identity DMZ: Demilitarized Zone
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DWG Series GSM/CDMA VoIP Gateway

Dinstar Technologies Co., Ltd.

DWG Series GSM/CDMA VoIP Gateway User Manual

DWG Series GSM/CDMA VoIP Gateway User Manual

Chapter 1 Equipment introduction

1.2 Scenario of applications of products

DWG Series GSM/CDMA VoIP Gateway User Manual

1.3 Product appearance

Figure 1-3 Front view of DWG2004/DWG2008

Figure 1-4 DWG2001

DWG Series GSM/CDMA VoIP Gateway User Manual

Model DWG2001 DWG2004 DWG2008

Network Type GSM/CDMA GSM/CDMA GSM/CDMA

Table 1-1 DWG2001/DWG2004/DWG2008 interface description

1.4 Functions and features

1.4.2 System function

DWG Series GSM/CDMA VoIP Gateway User Manual

1.4.3 Industrial Standards supported:

1.4.4 General hardware specification

DWG Series GSM/CDMA VoIP Gateway User Manual

1.5 Structure of product

Figure 1-5 Front view of DWG2004/DWG2008

Figure 1-6 Front view of DWG2001

1.5.1 Front view

Name Power indicator

Status Lighting Off

Description Power is on Power failed

Table 1-2 Description of indicators on front view of DWG2001/DWG2004/DWG2008

Note: No signal strength indicator on DWG2001

DWG Series GSM/CDMA VoIP Gateway User Manual

1.5.2 Rear view

Figure 1-7 Rear view of DWG2004/DWG2008

2) Description of interfaces on rear view of DWG2001 shows as below:

Figure 1-8 Rear view of DWG2001

1.6 Restore factory setting

DWG Series GSM/CDMA VoIP Gateway User Manual

Chapter 2 Equipment installation

2.1 Installation notice

DWG Series GSM/CDMA VoIP Gateway User Manual

2.2 Installation procedure

2.2.1 Install SIM card

2.2.2 Antenna installation

Figure 2-5 Antenna installation

DWG Series GSM/CDMA VoIP Gateway User Manual

2.2.3 Cable connection of equipment

DWG2001 works in Route mode

Figure 2-7 DWG2001 connection

2.3 Establishing remote access

Figure 2-8 Remote login environments

DWG Series GSM/CDMA VoIP Gateway User Manual

Chapter 3 Network configuration

DWG Series GSM/CDMA VoIP Gateway User Manual

3.3 General feature codes for system setting

3.4 Static IP Configuration

DWG Series GSM/CDMA VoIP Gateway User Manual

3.5 DHCP configuration

DWG Series GSM/CDMA VoIP Gateway User Manual

Chapter 4 WEB configuration

4.2 Access the system through http