HPE ProLiant ML30 Gen11 Server User Guide
HPE ProLiant ML30 Gen11 Server User Guide
HPE ProLiant ML30 Gen11 Server User Guide
Notices
The information contained herein is subject to change without notice. The only warranties for Hewlett Packard Enterprise products and
services are set forth in the express warranty statements accompanying such products and services. Nothing herein should be construed as
constituting an additional warranty. Hewlett Packard Enterprise shall not be liable for technical or editorial errors or omissions contained
herein.
Confidential computer software. Valid license from Hewlett Packard Enterprise required for possession, use, or copying. Consistent with FAR
12.211 and 12.212, Commercial Computer Software, Computer Software Documentation, and Technical Data for Commercial Items are
licensed to the U.S. Government under vendor's standard commercial license.
Links to third-party websites take you outside the Hewlett Packard Enterprise website. Hewlett Packard Enterprise has no control over and is
not responsible for information outside the Hewlett Packard Enterprise website.
Acknowledgments
Intel®, Intel® Virtual RAID on CPU (Intel® VROC), and Pentium are trademarks of Intel Corporation in the U.S. and other countries.
Linux® is the registered trademark of Linus Torvalds in the U.S. and other countries.
Microsoft®, Windows®, and Windows Server® are either registered trademarks or trademarks of Microsoft Corporation in the United States
and/or other countries.
VMware® is a registered trademark or trademark of VMware, Inc. and its subsidiaries in the United States and other jurisdictions.
Component identification
Front panel components
iLO Service Port
Front panel LEDs and buttons
Server UID LED
Using the UID button to view the Server Health Summary
Front panel LED power fault codes
Rear panel components
Display device setup
Rear panel LEDs
System board components
System maintenance switch descriptions
DIMM slot numbering
DIMM label identification
Drive backplane naming
HPE Basic Drive LED definitions
PCIe expansion slot definitions
Drive bay numbering
Fan numbering
Fan mode behavior
Media device screws
Trusted Platform Module 2.0
Trusted Platform Module 2.0 guidelines
BitLocker recovery key/password retention guidelines
HPE NS204i-u Boot Device components
HPE NS204i-u Boot Device LED definitions
Setup
Initial system installation
HPE Installation Service
Intel VROC support
Setting up the server
Setting up the server in tower mode
Operational requirements
Space and airflow requirements
Temperature requirements
Power requirements
Electrical grounding requirements
Rack warnings and cautions
Server warnings and cautions
Electrostatic discharge
Operations
Power down the server
Extend the server from the rack
Remove the server from the rack
Remove the front bezel
Remove the access panel
Open the cable management arm
Remove the air baffle
Remove the PCIe blank retainer
Remove a media device
Install the PCIe blank retainer
Install the air baffle
Install the access panel
Install the front bezel
Install the server into the rack
Power up the server
Hardware options installation
Server data backup
Hardware option installation guidelines
Tower-to-rack conversion kit
Installing the tower-to-rack conversion kit
Install the rack rails and server tray
Install the server into the rack
Install the cable management arm
Drive options
Drive installation guidelines
Installing a non-hot-plug LFF drive
Installing a hot-plug LFF/SFF drive
Power supply options
Hot-plug power supply calculations
Power supply warnings and cautions
Redundant power supply enablement option
Installing the RPS enablement option
Installing a Flexible Slot power supply
Media device options
USB RDX backup system option
Installing a USB RDX docking station
Optical drive option
Installing an optical drive
PCIe fan and air baffle options
Installing the PCIe fan and air baffle
Installing the PCIe fan and air baffle
Storage controller options
Preparing the server for storage controller installation
Installing a type-p PCIe plug-in controller option
Energy pack options
HPE Smart Storage Battery
HPE Smart Storage Hybrid Capacitor
Minimum firmware versions
Installing an energy pack
HPE NS204i-u Boot Device option
Installing the HPE NS204i-u Boot Device option
Expansion card options
Installing an expansion card
Memory option
DIMM population information
DIMM installation guidelines
Installing a DIMM
iLO-M.2-serial module option
iLO-M.2-serial module components
Installing the iLO-M.2-serial module
M.2 SSD option
Installing an M.2 SSD on the iLO-M.2-serial module
Internal USB device option
Installing an internal USB device
Cabling
Cabling guidelines
Cabling diagrams
Internal cabling management
Storage cabling
Storage controller cabling
4 LFF drive controller cabling
8 SFF hot-plug drive controller cabling
Drive power cabling
Energy pack cabling
Storage controller backup power cabling
Media device cabling
RDX backup system cabling
Optical drive cabling
Fan cabling
PCIe fan cabling
System fan cabling
HPE NS204i-u Boot Device cabling
Serial port cabling
PCIe x4 signal cabling for expansion slots 3 and 4
Front I/O cabling
GPU auxiliary power cabling
Power supply cabling
Non-hot-plug power supply cabling
Flexible Slot power supply cabling
Configuration resources
Updating firmware or system ROM
Configuring the server
Configuring storage controllers
Managing the HPE NS204i-u Boot Device
Deploying an OS
Configuring security
Optimizing the server
Server management
Managing Linux-based high performance compute clusters
Troubleshooting
NMI functionality
Troubleshooting resources
System battery replacement
System battery information
Removing and replacing the system battery
Safety, warranty, and regulatory information
Regulatory information
Notices for Eurasian Economic Union
Turkey RoHS material content declaration
Ukraine RoHS material content declaration
Warranty information
Specifications
Environmental specifications
Mechanical specifications
Power supply specifications
HPE 350 W Gold Non-hot-plug Power Supply (92% efficiency)
HPE 350 W Platinum Non-hot-plug Power Supply (94% efficiency)
HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply
HPE 1000 W Flex Slot Titanium Hot-plug Power Supply
Websites
Support and other resources
Accessing Hewlett Packard Enterprise Support
Accessing updates
Customer self repair
Remote support
Documentation feedback
Component identification
This chapter describes the external and internal server features and components.
Subtopics
Fan numbering
1 The media bays support a SATA optical drive or a USB RDX docking station.
1 The media bays support a SATA optical drive or a USB RDX docking station.
1 The media bays support a SATA optical drive or a USB RDX docking station.
Subtopics
When you use this feature, the connected USB flash drive is not accessible by the host operating system.
Connect a client (such as a laptop) with a supported USB to Ethernet adapter to access the following:
Remote console
CLI
You can also retrieve the Service Port status by using a REST client and the iLO RESTful API.
You cannot use the Service Port to boot any device within the server, or the server itself.
1 When all LEDs flash simultaneously, a power fault has occurred. For more information, see Front panel LED power fault codes.
2 If the health LED indicates a degraded or critical state, review the system Integrated Management Log (IML) or use HPE iLO to review
the system health status.
3 Facility power is not present, power cord is not attached, no power supplies are installed, power supply failure has occurred, or the
front I/O cable is disconnected.
Subtopics
In the iLO web interface, the Show Server Health on External Monitor feature is enabled on the Access Settings page.
Procedure
1. Press and release the UID button.
The Server Health Summary screen is displayed on the external monitor. For more information, see the iLO troubleshooting guide:
https://www.hpe.com/support/ilo6
2. Press the UID button again to close the Server Health Summary screen.
1 When the server is in standby mode, these USB ports will have no power. Connected devices will not charge nor be able to wake the
server from standby mode.
DisplayPort connection: When connecting an HDMI or DVI display to the DisplayPort, use an active type adapter. Passive type adapter—
marked with the DP++ symbol—is not supported.
The embedded video controller in the iLO 6 chipset does not support dual display or screen extension mode. To enable dual display
mode, install a compatible PCIe4 x8 graphics card that supports this feature in the expansion slot.
Item Board
A Mainboard
B Pass-through board (PTB) 1
C Power distribution board (PDB)
1 This connector supports a maximum of four SATA devices or the HPE NS204i-u Boot Device .
2 This M.2 slot does not support direct SSD installation. This slot instead supports the iLO-M.2 serial module option, which supports
NVMe SSDs.
Subtopics
S2 Off Reserved
S3 Off Reserved
S4 Off Reserved
S5 1 Off Off—Power-on password is enabled.
On—Power-on password is disabled.
1, 2, 3
S6 Off Off—No function
S7 Off Reserved
S8 Off Reserved
S9 Off Reserved
S10 Off Reserved
S11 Off Reserved
S12 Off Reserved
1 The maximum memory speed and capacity is a function of the memory type, memory configuration, and processor model.
This topic explains the features represented in the drive backplane naming. This naming convention was adopted starting in the HPE Gen11
server release. Your server might not support all the features listed in this topic. For server-specific support information, see the server
guides:
Drive backplane support, see Drive bay numbering.
x4 NVMe—U.2 NVMe 3
x4 NVMe—E3.S
1 Tri-mode controller support for x1 U.3 NVMe, SAS, and SATA drives. System board connection supports SATA drives only.
2 CPU direct attach or tri-mode controller support for x4 U.3 NVMe or x1 SAS and SATA drives.
3 CPU direct attach or tri-mode controller support for x4 U.2 NVMe drives.
Green LED—Managed by the drive itself and indicates the drive activity.
Flashing green (4 flashes The drive is operating normally and has activity.
per second)
Off The drive is not configured by a RAID controller or is a spare drive.
IMPORTANT: If an Intel Pentium processor is installed, the data transfer rate (throughput) of the PCIe5 expansion slot 1
switches down to PCIe4 speed.
CAUTION:
When a server is purchased without any drive installed, some drive bays might be empty while other drive bays might be
populated with drive blanks. To maintain proper system cooling, do not operate the server without a drive or a drive blank
installed.
Onboard connection for Intel VROC SATA RAID support is through the SlimSAS x4 port 2.
Onboard connection for Intel VROC SATA RAID support is through the SlimSAS x4 port 2.
Onboard connection for Intel VROC SATA RAID support is through the SlimSAS x8 port 3 and SlimSAS x4 port 2.
Subtopics
CAUTION:
Always observe the TPM guidelines in this section. Failure to follow these guidelines can cause hardware damage or
halt data access.
If you do not follow procedures for modifying the server and suspending or disabling the TPM in the OS, an OS that is
using TPM might lock all data access. This includes updating system or option firmware, replacing hardware such as the
system board and drives, and modifying TPM OS settings.
Changing the TPM mode after installing an OS might cause problems, including loss of data.
Hewlett Packard Enterprise SPECIAL REMINDER: Before enabling TPM functionality on this system, you must ensure that your intended use
of TPM complies with relevant local laws, regulations and policies, and approvals or licenses must be obtained if applicable.
HPE ProLiant ML30 Gen11 Server User Guide 30
When the embedded TPM is enabled:
In UEFI boot mode, the Trusted Platform Module operates in TPM 2.0 mode.
In legacy boot mode, the Trusted Platform Module operation is not supported.
Use the UEFI System Utilities to configure the TPM. From the System Utilities screen, select System Configuration > BIOS/Platform
Configuration (RBSU) > Server Security > Trusted Platform Module options. For more information, see the UEFI user guide:
https://www.hpe.com/support/UEFIGen11-UG-en
When using the Microsoft Windows BitLocker Drive Encryption feature, always retain the recovery key or password. The recovery key or
password is required to enter Recovery Mode after BitLocker detects a possible compromise of system integrity.
HPE is not liable for blocked data access caused by improper TPM use. For operating instructions, see the documentation for the
encryption technology feature provided by the operating system.
Always store copies of the recovery key/password away from the server.
Erasing
Setup
This chapter describes general operational requirements and safety reminders, as well as the initial setup procedure for the server.
Subtopics
Operational requirements
Electrostatic discharge
Subtopics
Allows your IT resources to stay focused on their core tasks and priorities.
Full coverage during the warranty period for products that require installation by an HPE authorized technical specialist.
For more information on the features, limitations, provisions, and ordering information of the HPE Installation Service, see this Hewlett
Packard Enterprise website:
https://www.hpe.com/support/installation-service
The Intel VROC driver is required. For the OS-specific driver download, see the following page:
https://support.hpe.com/hpesc/public/docDisplay?docId=sd00002239en_us&page=GUID-249FA246-0985-4598-8D7E-
Intel VROC requires the server boot mode to be set to UEFI Mode.
Intel VROC RAID support is disabled by default. In the pre-OS environment, use UEFI System Utilities to enable Intel VROC and create a
VROC RAID volume. These tasks are not supported in Intelligent Provisioning.
The VROC RAID volume must use drives of the same interface and form factor.
For more information on Intel VROC features and configuration, see Configuring storage controllers.
HPE GreenLake for Compute Ops Management is an advanced software-as-a-service platform that securely streamlines operations
from edge-to-cloud and automates key life cycle tasks through a unified single browser-based interface. For more information on
using HPE GreenLake for Compute Ops Management , see https://www.hpe.com/info/com-docs.
Use the Firmware Update option in Intelligent Provisioning—Intelligent Provisioning is a server deployment tool embedded in HPE
ProLiant servers. To access Intelligent Provisioning, during the server boot process, press F10 . For more information, see the
Intelligent Provisioning user guide at https://www.hpe.com/info/intelligentprovisioning/docs.
Download the Service Pack for ProLiant (SPP) —SPP is a comprehensive system software and firmware update solution that is
delivered as a single ISO image. This solution uses Smart Update Manager (SUM) as the deployment tool.
- The preferred method for downloading an SPP is by creating an SPP custom download at
https://www.hpe.com/servers/spp/custom.
This option reduces the size of the SPP by excluding firmware and drivers for OS and server models that are not needed.
- The SPP is also available for download from the SPP download page at https://www.hpe.com/servers/spp/download.
This server supports type-p storage controller options. For onboard storage configuration, use either SATA AHCI (default) or Intel
Virtual RAID on CPU (Intel VROC). If you plan to use Intel VROC, review these important information before setting up the server .
Procedure
1. Unbox the server and verify the contents:
Server
Power cord
Remotely: Connect to the iLO web interface and run a remote console:
https://www.hpe.com/info/ilo
b. Using a browser, navigate to the iLO web interface, and then log in.
The iLO hostname is on the serial number/ iLO information label on the top side of the chassis.
If a DHCP server assigns the IP address, the IP address appears on the boot screen.
The default login credentials are on the serial number/ iLO information label on the top side of the chassis.
c. Enter the iLO login name and password, and then click Log In.
d. In the navigation tree, click the Remote Console & Media link, and then launch a remote console.
a. Press and hold the clip retainer, and then open the clip.
b. Position the power cord inside the clip, and then close the clip.
Operational requirements
When preparing the site and planning the installation for the HPE ProLiant ML30 Gen11 Server, be sure to observe the following general
operational requirements:
Temperature requirements
Power requirements
Subtopics
Temperature requirements
Power requirements
121.90 cm (48.00 in) from the back of the rack to the back of another rack or row of racks
Observe the following additional airflow requirements:
Servers draw in cool air through the front door and expel warm air through the rear door. Therefore, the front and rear rack doors must
be adequately ventilated to allow ambient room air to enter the cabinet, and the rear door must be adequately ventilated to allow the
warm air to escape from the cabinet.
To prevent improper cooling and damage to the equipment, do not block the ventilation openings.
When the vertical space in the rack is not filled by a server or rack component, the gaps between the components cause changes in
airflow through the rack and across the servers. Cover all gaps with blanking panels to maintain proper airflow. Using a rack without
blanking panels results in improper cooling which can lead to thermal damage.
If a third-party rack is used, observe the following additional requirements to ensure adequate airflow and prevent damage to the
equipment:
Front and rear doors—If the 42U rack includes closing front and rear doors, you must allow 5,350 sq cm (830 sq in) of holes evenly
distributed from top to bottom to permit adequate airflow (equivalent to the required 64 percent open area for ventilation).
Side—The clearance between the installed rack component and the side panels of the rack must be a minimum of 7.00 cm (2.75 in).
Temperature requirements
To ensure continued safe and reliable equipment operation, install or position the system in a well-ventilated, climate-controlled
environment.
The maximum recommended ambient operating temperature (TMRA) for most server products is 35°C (95°F). The temperature in the room
where the rack is located must not exceed 35°C (95°F).
CAUTION: To reduce the risk of damage to the equipment when installing third-party options:
Do not permit optional equipment to impede airflow around the server or to increase the internal rack temperature
beyond the maximum allowable limits.
Power requirements
Installation of this equipment must comply with local and regional electrical regulations governing the installation of information technology
equipment by licensed electricians. This equipment is designed to operate in installations covered by NFPA 70, 1999 Edition (National
Electric Code) and NFPA-75, 1992 (code for Protection of Electronic Computer/Data Processing Equipment). For electrical power ratings on
options, refer to the product rating label or the user documentation supplied with that option.
WARNING: To reduce the risk of personal injury, fire, or damage to the equipment, do not overload the AC supply branch
circuit that provides power to the rack. Consult the electrical authority having jurisdiction over wiring and installation
requirements of your facility.
CAUTION: Protect the server from power fluctuations and temporary interruptions with a regulating uninterruptible power
supply. This device protects the hardware from damage caused by power surges and voltage spikes and keeps the system
in operation during a power failure.
WARNING:
When all components are removed, the server weighs 10.20 kg (22.5 lb). When all components are installed, the server can
weigh up to 18.70 kg (41.20 lb).
Before configuring your rack solution, be sure to check the rack manufacturer weight limits and specifications. Failure to do
so can result in physical injury or damage to the equipment and the facility.
WARNING:
The server is heavy. To reduce the risk of personal injury or damage to the equipment, do the following:
Observe local occupational health and safety requirements and guidelines for manual material handling.
Get help to lift and stabilize the product during installation or removal, especially when the product is not fastened to
the rails. The server weighs more than 10.20 kg (22.5 lb), so at least two people must lift the server into the rack
together. An additional person may be required to help align the server if the server is installed higher than chest level.
Use caution when installing the server in or removing the server from the rack.
Adequately stabilized the rack before extending a component outside the rack. Extend only one component at a time. A
rack may become unstable if more than one component is extended.
Do not stack anything on top of rail-mounted component or use it as a work surface when extended from the rack.
WARNING:
To reduce the risk of personal injury or damage to the equipment, observe the following precautions:
The leveling jacks are extended to the floor.
WARNING:
To reduce the risk of personal injury or equipment damage when unloading a rack:
At least two people are needed to safely unload the rack from the pallet. An empty 42U rack can weigh as much as 115
kg (253 lb), can stand more than 2.1 m (7 ft) tall, and might become unstable when being moved on its casters.
Never stand in front of the rack when it is rolling down the ramp from the pallet. Always handle the rack from both
sides.
CAUTION:
Before installing the server in a rack, be sure to properly scope the limitations of the rack. Before proceeding with the
installation, consider the following:
You must fully understand the static and dynamic load carrying capacity of the rack and be sure that it can
accommodate the weight of the server.
Be sure sufficient clearance exists for cabling, installation and removal of the server, and movement of the rack doors.
WARNING:
To reduce the risk of personal injury, electric shock, or damage to the equipment, disconnect the power cord to remove
power from the server. Pressing the Power On/Standby button does not shut off system power completely. Portions of the
power supply and some internal circuitry remain active until AC power is removed.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to
cool before touching them.
WARNING:
To reduce the risk of fire or burns after removing the energy pack:
Do not disassemble, crush, or puncture the energy pack.
Do not expose the energy pack to low air pressure as it might lead to explosion or leakage of flammable liquid or gas.
Do not expose the energy pack to temperatures higher than 60°C (140°F).
After power is disconnected, battery voltage might still be present for 1s to 160s.
CAUTION:
Protect the server from power fluctuations and temporary interruptions with a regulating UPS. This device protects the
hardware from damage caused by power surges and voltage spikes and keeps the server in operation during a power
failure.
CAUTION:
To prevent damage to electrical components, properly ground the server before beginning any installation, removal, or
replacement procedure. Improper grounding can cause electrostatic discharge.
CAUTION:
To avoid data loss, Hewlett Packard Enterprise recommends that you back up all server data before installing or removing
a hardware option, or performing a server maintenance or troubleshooting procedure.
CAUTION: Do not operate the server for long periods with the access panel open or removed. Operating the server in this
manner results in improper airflow and improper cooling that can lead to thermal damage.
Keep electrostatic-sensitive parts in their containers until they arrive at static-free workstations.
Place parts on a grounded surface before removing them from their containers.
Always be properly grounded when touching a static-sensitive component or assembly. Use one or more of the following methods when
handling or installing electrostatic-sensitive parts:
Use a wrist strap connected by a ground cord to a grounded workstation or computer chassis. Wrist straps are flexible straps with a
minimum of 1 megohm ±10 percent resistance in the ground cords. To provide proper ground, wear the strap snug against the skin.
Use heel straps, toe straps, or boot straps at standing workstations. Wear the straps on both feet when standing on conductive
floors or dissipating floor mats.
Use a portable field service kit with a folding static-dissipating work mat.
If you do not have any of the suggested equipment for proper grounding, have an authorized reseller install the part.
For more information on static electricity or assistance with product installation, contact an authorized reseller.
Operations
This chapter describes the hardware operations carried out prior to and after installing or removing a hardware component, or performing a
server maintenance or troubleshooting procedure. Before performing these hardware operations, review the:
Subtopics
IMPORTANT:
When the server is in standby mode, auxiliary power is still being provided to the system.
Press and hold the Power On/Standby button for more than 4 seconds to force the server to enter standby mode.
This method forces the server to enter standby mode without properly exiting applications and the OS. If an application stops
responding, you can use this method to force a shutdown.
Procedure
Slide the server tray out of the rack:
2. Grasp the tray notch and slide the server out of the rack.
A fully populated chassis is heavy. Hewlett Packard Enterprise recommends removing the external chassis components before removing
the server from the rack.
Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.
Procedure
1. Power down the server.
4. If installed, unlock and remove the security padlock and/or the Kensington security lock.
b. Grasp the tray notch and slide the server out of the rack.
7. Place the server on a flat, level surface with the access panel facing up.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to
cool before touching them.
CAUTION:
To prevent damage to electrical components, properly ground the server before beginning any installation, removal, or
replacement procedure. Improper grounding can cause electrostatic discharge.
CAUTION:
Do not operate the server for long periods with the access panel open or removed. Operating the server in this manner
results in improper airflow and improper cooling that can lead to thermal damage.
Procedure
1. Power down the server.
If the server is in rack mode, remove the server from the rack .
b. Slide the access panel toward the rear panel, and then lift it away from the chassis.
a. Press and hold the blue PUSH button on the retention bracket.
2. Press and hold the blue PUSH button on the retention bracket.
Remove the air baffle HPE ProLiant ML30 Gen11 Server User Guide 47
Remove the air baffle
About this task
CAUTION: For proper cooling, do not operate the server without the access panel, baffles, expansion slot covers, or blanks
installed.
Procedure
1. Power down the server.
If the server is in tower mode, place the server on a flat, level surface with the access panel facing up.
If the server is in rack mode, remove the server from the rack .
2. Slide the retainer up, and then remove it from the chassis.
Procedure
1. Power down the server.
If the server is in tower mode, place the server on a flat, level surface with the access panel facing up.
If the server is in rack mode, remove the server from the rack .
8. Pull and hold the device release latch, and then slide the media device out of the bay.
Make sure the horizontal part of the retainer is flushed against the top side of the slot blanks.
Procedure
1. Insert the baffle tabs into the slots on the rear chassis.
Hang the bezel key on the padlock eye on the rear panel.
HPE ProLiant ML30 Gen11 Server User Guide 53
Keep the extra bezel key on the key storage space on the front bezel.
A fully populated server is heavy. Hewlett Packard Enterprise recommends removing the external chassis components before installing
the server into a rack.
Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.
Procedure
1. Grasp the tray notch to slide the tray out of the rack.
Verify that the front panel of the server is aligned with the front of the tray.
6. If the server is using a non-hot-plug power supply, secure the power cord in the power cord clip on the rear panel.
a. Press and hold the clip retainer, and then open the clip.
b. Position the power cord inside the clip, and then close the clip.
7. If the server is using a hot-plug power supply, secure the power cord in the strain relief strap attached to the power supply handle:
a. Unwrap the strain relief strap from the power supply handle.
b. Secure the power cord with the strain relief strap. Roll the extra length of the strap around the power supply handle.
https://buy.hpe.com/us/en/p/1014788890
To view the warranty for your server and supported options, see Warranty information.
Subtopics
Drive options
Memory option
BIOS configuration settings—Use the backup and restore function in UEFI System Utilities. For more information, see the UEFI user
guide (https://www.hpe.com/info/UEFI-manuals).
Security passwords including those required for power-on and BIOS admin access, persistent memory, and Server Configuration
Lock (for HPE Trusted Supply Chain servers)
iLO-related data—Use the iLO backup and restore function. For more information, see the iLO user guide
(https://www.hpe.com/support/ilo6).
iLO license
For servers managed by HPE GreenLake for Compute Ops Management , make sure that you have your HPE GreenLake account ID. For
more information, see HPE GreenLake for Compute Ops Management Getting Started Guide .
WARNING: To reduce the risk of personal injury from hot surfaces, allow the drives and the internal system components to
cool before touching them.
CAUTION:
To avoid data loss, Hewlett Packard Enterprise recommends that you back up all server data before installing or removing
a hardware option, or performing a server maintenance or troubleshooting procedure.
CAUTION:
To prevent damage to electrical components, properly ground the server before beginning any installation, removal, or
replacement procedure. Improper grounding can cause electrostatic discharge.
If multiple options are being installed, read the installation instructions for all the hardware options to identify similar steps and
streamline the installation process.
If the hardware option installation involves internal cabling, review the Cabling guidelines.
Kit contents
Server tray
Subtopics
Procedure
1. Power down the server.
4. If installed, unlock and remove the security padlock and/or the Kensington security lock.
Results
The installation is complete.
Subtopics
Procedure
1. Disassemble the rack rail assemblies:
b. Slide and hold the white release tab in the direction shown, and then remove the sliding rail from the mounting rail.
a. Insert the spools on the sides of the server tray through the notches on the rails.
b. Slide the rail towards the rear of the tray to lock it into place.
The rear end of the rail is marked with L for left and R for right.
b. Insert the pins on the mounting flange into the rack column holes.
e. Insert the pins on the mounting flange into the rack column holes.
The rack rails will click and lock into place when the tray is properly engaged.
A fully populated server is heavy. Hewlett Packard Enterprise recommends removing the external chassis components before installing
the server into a rack.
Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.
Procedure
1. Grasp the tray notch to slide the tray out of the rack.
Verify that the front panel of the server is aligned with the front of the tray.
6. If the server is using a non-hot-plug power supply, secure the power cord in the power cord clip on the rear panel.
a. Press and hold the clip retainer, and then open the clip.
b. Position the power cord inside the clip, and then close the clip.
a. Unwrap the strain relief strap from the power supply handle.
CAUTION: Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable. Never
bend power cords and server cables tight enough to cause a crease in the sheathing.
b. Secure the power cord with the strain relief strap. Roll the extra length of the strap around the power supply handle.
8. Verify that the peripheral cables and power cords are secured properly.
Two people is needed for this procedure: one to slide the server in and out of the rack, and the other to observe the peripheral cables
and power cords.
b. Make sure that there is enough slack in the cables and cords for a full extension of the rack rails.
c. Slide the server tray in and out of the rack to verify that there is no risk of accidental disconnection of the peripheral cables and
power cords.
CAUTION:
Support the CMA during the removal and replacement procedures. Do not allow the CMA to hang by its own weight during
the procedure.
Procedure
1. (Optional) The CMA retention bracket can be rotated to fit a left- or right-hand CMA operation. Press and hold the rotate mechanism,
and then rotate the bracket 180°.
There will be an audible click to indicate that the bracket is locked in its adjusted position.
There will be an audible click to indicate that the tabs and bracket are locked into place.
However, there should be no excess cable slack inside the CMA; this might cause cable binding and could lead to
cable damage.
Make sure that the cables and power cords do not extend above the top or below the bottom of the server to which
they are attached. Otherwise, the cables might snag on other equipment installed in the rack when the server is
extended from or returned to the rack.
Route the peripheral cables and power cords through the cable clamps.
6. Verify that the peripheral cables and power cords are secured properly.
Two people is needed for this procedure: one to slide the server in and out of the rack, and the other to observe the peripheral cables
and power cords.
b. Make sure that there is enough slack in the cables and cords for a full extension of the rack rails.
c. Slide the server tray in and out of the rack to verify that there is no risk of accidental disconnection of the peripheral cables and
power cords.
Results
The installation is complete.
Drive options
Depending on the drive backplane installed, the server supports the following drive types:
Non-hot-plug LFF SATA drives
Subtopics
If only one drive is used, install it in the bay with the lowest drive number.
For drive numbering, see Drive bay numbering.
This server does not support mixed drive types in the same drive box.
All drives grouped into the same drive array must meet the following criteria:
All drives must be either all hard drives or all solid-state drives.
All drives must be of the same capacity to provide the greatest storage space efficiency when drives are grouped into the same drive
array.
CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-
sensitive devices. To prevent damage, observe antistatic precautions.
Procedure
1. Back up all server data.
If the server is in tower mode, place the server on a flat, level surface with the access panel facing up.
8. If a non-hot-plug drive is already installed, disconnect the drive power and SATA cables.
10. Remove the correct number of screws from the drive cage.
21. To configure drive arrays, see the relevant storage controller guide .
Results
The installation is complete.
CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-
sensitive devices. To prevent damage, observe antistatic precautions.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with
either a component or a blank.
Procedure
1. Back up all server data.
LFF drive
SFF drive
LFF drive
6. Determine the status of the drive from the drive LED definitions .
Results
The installation is complete.
Subtopics
WARNING:
To reduce the risk of electric shock or damage to the equipment:
Do not disable the power cord grounding plug. The grounding plug is an important safety feature.
Plug the power cord into a grounded (earthed) electrical outlet that is easily accessible at all times.
Unplug the power cord from the power supply to disconnect power to the equipment.
Do not route the power cord where it can be walked on or pinched by items placed against it. Pay particular attention
to the plug, electrical outlet, and the point where the cord extends from the server.
WARNING: To reduce the risk of injury from electric shock hazards, do not open power supplies. Refer all maintenance,
upgrades, and servicing to qualified personnel
CAUTION: Mixing different types of power supplies in the same server might:
Limit or disable some power supply features including support for power redundancy.
To ensure access to all available features, all power supplies in the same server should have the same output and efficiency
ratings. Verify that all power supplies have the same part number and label color.
Subtopics
CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-
sensitive devices. To prevent damage, observe antistatic precautions.
Procedure
1. Power down the server.
If the server is in tower mode, place the server on a flat, level surface with the access panel facing up.
If the server is in rack mode, remove the server from the rack .
10. If only one power supply is going to be installed in the RPS cage, make sure that the blank in the power supply bay 2 is firmly secured.
Results
The installation is complete.
WARNING: To reduce the risk of personal injury from hot surfaces, allow the power supply, power supply blank, or dual slot
power supply adapter to cool before touching it.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with
either a component or a blank.
Procedure
1. If you are installing a power supply in the power supply bay 2, remove the power supply blank.
4. Secure the power cord in the strain relief strap attached to the power supply handle:
a. Unwrap the strain relief strap from the power supply handle.
CAUTION: Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable. Never
bend power cords and server cables tight enough to cause a crease in the sheathing.
b. Secure the power cord with the strain relief strap. Roll the extra length of the strap around the power supply handle.
Results
The installation is complete.
Subtopics
RDX cartridge
For more information on installing and configuring the RDX disk backup system, see the RDX product documentation:
https://www.hpe.com/info/rdx
The LTO/RDX power extension cable (851615-B21) is required when installing a USB RDX docking station under the following
conditions:
The server is using a Flexible Slot power supply and the USB RDX docking station is installed in the media bay 2.
Before you perform this procedure, make sure that you have a T-15 Torx screwdriver available.
CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-
sensitive devices. To prevent damage, observe antistatic precautions.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with
either a component or a blank.
Procedure
1. Power down the server.
If the server is in tower mode, place the server on a flat, level surface with the access panel facing up.
8. Press and hold the latch, and then pull out the blank from the bay.
These screws are included in the RDX docking station option kit. If the option kit does not include screws, use the media device screws
on the front panel.
Leave enough space on the rear to connect the USB and power cables.
Results
The installation is complete.
Subtopics
CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-
sensitive devices. To prevent damage, observe antistatic precautions.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with
either a component or a blank.
Procedure
1. Power down the server.
If the server is in tower mode, place the server on a flat, level surface with the access panel facing up.
If the server is in rack mode, remove the server from the rack .
9. Press and hold the latch, and then pull out the blank from the bay.
11. Remove four media device screws from the front panel .
a. Slide the optical drive into the optical drive cage (callout 1).
14. Slide the optical drive into the media bay until it clicks into place.
Subtopics
Procedure
1. Power down the server.
If the server is in tower mode, place the server on a flat, level surface with the access panel facing up.
7. If needed, disconnect any system cables that might be blocking access to the bottom side of the drive cage.
a. Align the spool on the chassis wall with the notches on the fan.
Results
The installation is complete.
Subtopics
Procedure
1. If the server was previously configured:
c. Ensure that users are logged off and that all tasks are completed on the server.
CAUTION: In systems that use external data storage, be sure that the server is the first unit to be powered down and
the last to be powered back up. Taking this precaution ensures that the system does not erroneously mark the drives as
failed when the server is powered up.
2. If the server firmware is not the latest revision, update the firmware.
3. If the new controller is the new boot device, install the controller drivers .
The flash-backed write cache (FBWC) feature of some storage controllers requires the energy pack option.
For more information, see the controller QuickSpecs on the Hewlett Packard Enterprise website (https://www.hpe.com/info/qs).
Before you perform this procedure, make sure that you have the following items available:
CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-
sensitive devices. To prevent damage, observe antistatic precautions.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all PCIe slots have either an expansion
slot cover or an expansion card installed.
Procedure
1. Power down the server.
If the server is in tower mode, place the server on a flat, level surface with the access panel facing up.
If the server is in rack mode, remove the server from the rack .
SmartCache and CacheCade enable solid-state drives to be used as caching devices for hard drive media. These features accelerate
access to frequently used data by caching hot data from the hard drives onto the solid-state drives.
21. To configure the controller, see the relevant storage controller guide .
Results
The installation is complete.
Subtopics
IMPORTANT:
If the system BIOS or controller firmware is older than the minimum recommended firmware versions, the capacitor pack
will only support one device.
https://www.hpe.com/psnow/doc/a00028553enw.pdf?jumpid=in_pdp-psnow-qs
Subtopics
CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-
sensitive devices. To prevent damage, observe antistatic precautions.
Procedure
1. Power down the server.
If the server is in tower mode, place the server on a flat, level surface with the access panel facing up.
If the server is in rack mode, remove the server from the rack .
a. Remove the tapes that cover the installation location for the energy pack holders.
b. Press and hold the rear latch, and then insert the rear end of the energy pack in the holder.
Results
The installation is complete.
This boot device enables the deployed OS to be mirrored through a dedicated hardware RAID 1.
The boot device auto-creates a RAID1 volume during boot. This means the boot device does not require further RAID configuration.
Linux
VMware
Subtopics
Before you perform this procedure, make sure that you have the following items available:
T-15 screwdriver—This tool is needed to install the PTB rail and board in the 4 LFF drive configuration.
CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-
sensitive devices. To prevent damage, observe antistatic precautions.
CAUTION: To prevent improper cooling and thermal damage, do not operate the server unless all bays are populated with
either a component or a blank.
Procedure
Installing drives onto the boot device
1. Remove the boot device carrier:
Make sure that the carrier latch is locked on the boot device cage.
If the server is in tower mode, place the server on a flat, level surface with the access panel facing up.
If the server is in rack mode, remove the server from the rack .
Results
The installation is complete.
Ethernet adapter
Subtopics
CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-
sensitive devices. To prevent damage, observe antistatic precautions.
CAUTION:
To prevent improper cooling and thermal damage, do not operate the server unless all PCIe slots have either an expansion
slot cover or an expansion card installed.
Procedure
1. Power down the server.
If the server is in tower mode, place the server on a flat, level surface with the access panel facing up.
7. Identify the expansion slot compatible with the expansion card option .
8. Make sure that any switches or jumpers on the expansion card are set properly.
For more information, see the documentation that ships with the option.
For more information on these cabling requirements, see the documentation that ships with the option.
Results
The installation is complete.
Memory option
The server has four DIMM slots supporting HPE DDR5 UDIMM with ECC.
Subtopics
Installing a DIMM
For detailed DIMM population and memory speed information, see the relevant memory technical paper in:
https://www.hpe.com/docs/server-memory
To seat the DIMM, use two fingers to apply gentle pressure along the top of the DIMM.
For more information, see the Hewlett Packard Enterprise website (https://www.hpe.com/support/DIMM-20070214-CN).
Installing a DIMM
HPE ProLiant ML30 Gen11 Server User Guide 116
Installing a DIMM
Prerequisites
Before you perform this procedure, review the:
DIMM population information
CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-
sensitive devices. To prevent damage, observe antistatic precautions.
Procedure
1. Power down the server.
If the server is in tower mode, place the server on a flat, level surface with the access panel facing up.
If the server is in rack mode, remove the server from the rack .
b. Align the notch on the bottom edge of the DIMM with the keyed surface of the DIMM slot, and then fully press the DIMM into the slot
until the latches snap back into place.
a. From the boot screen, press F9 to access the UEFI System Utilities.
b. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > Memory Options.
Results
The installation is complete.
Serial port
Subtopics
Item Description
1 Module stabilizer
2 iLO dedicated network port
3 Serial port cable connector
4 Standoff for the M.2 22110 SSD
5 Standoff for the M.2 2280 SSD
1
6 Standoff for the M.2 2242 SSD
7 M.2 slot
4.775 mm hex screwdriver—This tool is required for installing the serial port cable.
4.5 mm hex nut screwdriver—This tool is required when installing an M.2 SSD.
CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-
sensitive devices. To prevent damage, observe antistatic precautions.
CAUTION:
The port blank provides EMI shielding and helps maintain proper thermal status inside the server. Do not operate the server
when a port blank is removed without the corresponding I/O port option installed.
Procedure
1. Power down the server.
If the server is in tower mode, place the server on a flat, level surface with the access panel facing up.
8. Remove the tape above the iLO dedicated network port opening.
The onboard NIC 1 / iLO shared port is the default system iLO port.
a. From the boot screen, press F9 to access the UEFI System Utilities.
b. From the System Utilities screen, select System Configuration > iLO 6 Configuration Utility > Network Options.
c. Set the Network Interface Adapter field to ON, and then press Enter.
g. Select Reboot the System to exit the utility and resume the boot process.
The IP address of the iLO dedicated network port appears on the POST screen on the subsequent boot-up. Access the Network
Options screen again to view this IP address for later reference.
Configuring the serial port
22. To configure the serial port setting:
a. From the boot screen, press F9 to access the UEFI System Utilities.
b. From the System Utilities screen, select System Configuration > BIOS/Platform Configuration (RBSU) > System Options > Serial Port
Options > Embedded Serial Port.
c. Select a setting.
f. Click Reboot.
Results
The installation is complete.
Data backup/redundancy
Subtopics
Before you perform this procedure, make sure that you have the following items available:
4.5 mm hex nut screwdriver—This tool is required if you need to move the hex nut on the iLO-M.2 serial module to a different M.2
standoff position.
CAUTION: A discharge of static electricity from a finger or other conductor might damage system boards or other static-
sensitive devices. To prevent damage, observe antistatic precautions.
Procedure
1. Power down the server.
If the server is in tower mode, place the server on a flat, level surface with the access panel facing up.
If the server is in rack mode, remove the server from the rack .
7. Based on the SSD form factor (length), verify that the hex nut from the iLO-M.2 serial module option kit is on the correct M.2 standoff
position. Move the hex nut if needed.
16. To configure the M.2 SSD, use the native OS NVMe driver. See the related OS documentation.
Results
The installation is complete.
Subtopics
If the server is in tower mode, place the server on a flat, level surface with the access panel facing up.
If the server is in rack mode, remove the server from the rack .
Results
The installation is complete.
Cabling
This chapter includes cabling guidelines and diagrams for internal component cabling.
Subtopics
Cabling guidelines
Cabling diagrams
Storage cabling
Fan cabling
Cabling guidelines
Observe the following:
Some diagrams show alphabetical callouts A, B, C, etc. These callouts correspond to labels near the connectors on the cable.
The cable colors in the cabling diagrams used in this chapter are for illustration purposes only.
Expansion board ports (controllers, adapters, expanders, risers, and similar boards)
Note the label near each cable connector. This label indicates the destination port for the cable connector.
Some data cables are prebent. Do not unbend or manipulate the cables.
To prevent mechanical damage or depositing oil that is present on your hands, and other contamination, do not touch the ends of the
connectors.
Use the internal cable management features to properly route and secure the cables.
When routing cables, be sure that the cables are not in a position where they can be pinched or crimped.
Avoid tight bend radii to prevent damaging the internal wires of a power cord or a server cable. Never bend power cords and server
cables tight enough to cause a crease in the sheathing.
Make sure that the excess length of cables is properly secured to avoid excess bends, interference issues, and airflow restriction.
To prevent component damage and potential signal interference, make sure that all cables are in their appropriate routing position
before installing a new component and before closing up the server after hardware installation/maintenance.
If a cable does not disconnect easily, check for any release latch that must be pressed to disconnect the cable.
Cabling diagrams
Observe the following:
Before cabling components, see the cabling guidelines.
Use the cable part number or search feature to find your diagram.
P63074-001
4 LFF / 8 SFF hot-plug drive power cabling from the non-hot-plug power supply P45230-001
4 LFF hot-plug drive power cabling from the Flexible Slot power supply P45215-001
8 SFF hot-plug drive power cabling from the Flexible Slot power supply P45215-001
Storage controller backup cabling 877850-001
Media device cabling —
RDX backup system cabling with non-hot-plug power supply 848126-001
880289-001
RDX backup system cabling with Flexible Slot power supply P45215-001
848126-001
880289-001
P54089-001
Storage cabling
Subtopics
Subtopics
4 LFF / 8 SFF hot-plug drive power cabling from the non-hot-plug power supply
4 LFF hot-plug drive power cabling from the Flexible Slot power supply
8 SFF hot-plug drive power cabling from the Flexible Slot power supply
The location of the storage controller backup power connector on the controller
Fan cabling
Subtopics
Subtopics
Configuration resources
Use the following resources to find documentation for configuring and managing your server.
Some utilities might not apply to your server. For information about server compatibility with the products listed in this chapter, see the
product QuickSpecs (https://buy.hpe.com/us/en/p/1014788890).
Products ordered from HPE Factory Express might have already been configured with some or all the configurations in this chapter. To
determine if any additional setup is required, see your HPE Factory Express order.
For the most recent changes, feature enhancements, and bug fixes, see the latest product release notes.
Subtopics
Deploying an OS
Server management
To Use
Download service packs Service Pack for ProLiant (SPP)
https://www.hpe.com/servers/spp/download
Enable policy-based management of server or server group HPE GreenLake for Compute Ops Management
firmware for distributed server infrastructure https://www.hpe.com/info/com-docs
Monitor server compliance with a configured firmware baseline
https://www.hpe.com/support/ilo6
UEFI System Utilities
https://www.hpe.com/info/UEFI-manuals
HPE GreenLake for Compute Ops Management
https://www.hpe.com/info/com-docs
https://www.hpe.com/support/oneview-docs
HPE GreenLake for Compute Ops Management
https://www.hpe.com/info/com-docs
Server settings: Define server-specific parameters such as firmware
baselines, and then apply them to server groups.
Server groups: Organize servers into custom-defined sets with
associated server settings, and then apply group-specific policies to
create a consistent configuration across the servers in the group.
1 For servers running HPE OneView, do not use another tool, such as iLO, to delete or change certain settings. For more information
about using HPE OneView and iLO to manage the same server, see the iLO user guide at https://www.hpe.com/support/ilo6.
Intel VROC for HPE Gen11 Intel Virtual RAID on CPU for HPE Gen11 User Guide
https://hpe.com/support/VROC-Gen11-UG
OS-specific configuration guides:
Intel Virtual RAID on CPU (Intel VROC) for Windows User Guide
https://www.intel.com/content/dam/support/us/en/documents/memory-
and-storage/338065_Intel_VROC_UserGuide_Windows.pdf
Intel Virtual RAID on CPU (Intel VROC) for Linux User Guide
https://www.intel.com/content/dam/support/us/en/documents/memory-
and-storage/linux-intel-vroc-userguide-333915.pdf
Intel Volume Management Device Driver for VMware ESXi User Guide
https://www.intel.com/content/dam/support/us/en/documents/memory-
and-storage/ESXi-Intel-VROC-UserGuide.pdf
Deploying an OS
For a list of supported operating systems, see the HPE Servers Support & Certification Matrices:
https://www.hpe.com/support/Servers-Certification-Matrices
Configure the server to boot from a PXE server UEFI System Utilities User Guide for HPE ProLiant Gen11 Servers
and HPE Synergy
https://www.hpe.com/support/UEFIGen11-UG-en
Configuring security
To See
Implement server security best practices. HPE Compute Security Reference Guide
https://www.hpe.com/info/server-security-reference-en
HPE iLO 6 Security Technology Brief
https://www.hpe.com/support/ilo6-security-en
Configure and use the Server Configuration Lock feature on HPE Server Configuration Lock User Guide for HPE ProLiant servers and
Trusted Supply Chain servers and other servers that have the Server HPE Synergy
Configuration Lock feature enabled.
https://www.hpe.com/info/server-config-lock-UG-en
To See
Optimize server performance through management and tuning HPE Server Performance Management and Tuning Guide
features.
https://www.hpe.com/info/server-performance-management-
tuning-en
Obtain recommendations for resolving incorrect settings. HPE InfoSight for Servers User Guide
https://www.hpe.com/support/InfoSight-for-Servers-UG-en
Server management
To Use
Provision, manage, and monitor clusters. HPE Performance Cluster Manager
https://www.hpe.com/support/hpcm_manuals
Optimize software library for low latency and high bandwidth, both HPE Cray Programming Environment User Guide
on-node and off-node, for point-to-point and collective
communications. https://www.hpe.com/info/cray-pe-user-guides
Troubleshooting
Subtopics
NMI functionality
Troubleshooting resources
NMI functionality
An NMI crash dump enables administrators to create crash dump files when a system is not responding to traditional debugging methods.
An analysis of the crash dump log is an essential part of diagnosing reliability problems, such as hanging operating systems, device drivers,
and applications. Many crashes freeze a system, and the only available action for administrators is to cycle the system power. Resetting the
system erases any information that could support problem analysis, but the NMI feature preserves that information by performing a
memory dump before a hard reset.
To force the OS to initiate the NMI handler and generate a crash dump log, the administrator can use the iLO Generate NMI feature.
Troubleshooting resources
HPE ProLiant ML30 Gen11 Server User Guide 156
Troubleshooting resources
Troubleshooting resources are available for HPE Gen11 server products in the following documents:
Troubleshooting Guide for HPE ProLiant Gen11 servers provides procedures for resolving common problems and comprehensive
courses of action for fault isolation and identification, issue resolution, and software maintenance.
Integrated Management Log Messages and Troubleshooting Guide for HPE ProLiant Gen11 servers and HPE Synergy provides IML
messages and associated troubleshooting information to resolve critical and cautionary IML events.
To access troubleshooting resources for your product, see the Hewlett Packard Enterprise website .
Subtopics
WARNING: If this battery is not properly handled, a risk of fire or burning exists. To reduce the risk of personal injury:
Do not attempt to recharge the battery.
Do not expose the battery to low air pressure as it might lead to explosion or leakage of flammable liquid or gas.
Do not disassemble, crush, puncture, short external contacts, or dispose of the battery in fire or water.
IMPORTANT: After replacing the system battery and applying power, wait for 10 minutes before powering on the server.
This lead time is required for the server to reset and reinitialize the iLO configuration settings stored in SRAM.
Procedure
1. Power down the server.
If the server is in tower mode, place the server on a flat, level surface with the access panel facing up.
If the server is in rack mode, remove the server from the rack .
a. With the side of the battery showing the "+" sign facing up, insert the battery into the socket.
17. Wait for 10 minutes for the server to reset and reinitialize the iLO configuration settings stored in SRAM.
IMPORTANT: If iLO security is disabled, the configuration will not be restored. To restore the configuration manually,
see https://www.hpe.com/support/ilo6.
For more information about proper battery disposal, contact an authorized reseller or an authorized service provider.
Subtopics
Regulatory information
Warranty information
Regulatory information
To view the regulatory information for your product, view the Safety and Compliance Information for Server, Storage, Power, Networking,
and Rack Products, available at the Hewlett Packard Enterprise Support Center:
https://www.hpe.com/support/Safety-Compliance-EnterpriseProducts
For Hewlett Packard Enterprise product environmental and safety information and compliance data, including RoHS and REACH, see:
https://www.hpe.com/info/ecodata
For Hewlett Packard Enterprise environmental information, including company programs, product recycling, and energy efficiency, see:
https://www.hpe.com/info/environment
Subtopics
Kazakhstan
TOO «Хьюлетт-Паккард (К)», Республика Казахстан, 050040, г. Алматы, Бостандыкский район, проспект
Аль-Фараби, 77/7, Телефон/факс: + 7 727 355 35 50
Local representative information Kazakh :
Russia
ЖШС "Хьюлетт Паккард Энтерпрайз", Ресей Федерациясы, 125171, Мәскеу, Ленинград тас жолы, 16A
блок 3, Телефон: +7 499 403 4248 Факс: +7 499 403 4677
Kazakhstan
ЖШС «Хьюлетт-Паккард (К)», Қазақстан Республикасы, 050040, Алматы к., Бостандык ауданы, Әл-
Фараби даңғ ылы, 77/7, Телефон/факс: +7 727 355 35 50
Manufacturing date:
The manufacturing date is defined by the serial number.
Warranty information
To view the warranty information for your product, see the warranty check tool .
Specifications
Subtopics
Environmental specifications
Mechanical specifications
Environmental specifications
Nonoperating 5% to 95%
38.7°C (101.7°F) maximum wet bulb temperature, noncondensing
Altitude —
Operating 3050 m (10,000 ft)
This value may be limited by the type and number of options installed. Maximum allowable
altitude change rate is 457 m/min (1,500 ft/min).
40°C to 45°C (104°F to 113°F) at sea level with an altitude derating of 1.0°C per every 125 m (1.8°F per every 410 ft) above 900 m
(2953 ft) to a maximum of 3,050 m (10,000 ft).
The approved hardware configurations for this system are listed in the Extended Ambient Temperature Guidelines for Gen11 HPE ProLiant
servers:
https://www.hpe.com/support/ASHRAEGen11
Mechanical specifications
Specification Value
Dimensions —
Height 36.83 cm (14.50 in)
Depth 47.50 cm (18.70 in)
Width 17.53 cm (6.90 in)
Weight, approximate values —
Minimum 10.20 kg (22.50 lb)
Maximum 18.70 kg (41.20 lb)
Subtopics
HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply
Specification Value
Input requirements —
Rated input voltage 100 VAC to 240 VAC
Rated input frequency 47 Hz to 63 Hz
Rated input current 6A
Rated input power 400 W at 115 VAC
400 W at 230 VAC
Input requirements —
Rated input voltage 100 VAC to 240 VAC
Rated input frequency 47 Hz to 63 Hz
Rated input current 6A
Rated input power < 400 W at 115 VAC / 100% load
< 400 W at 230 VAC / 100% load
HPE 500 W Flex Slot Platinum Hot-plug Low Halogen Power Supply
HPE 800 W Flex Slot Titanium Hot-plug Low Halogen Power Supply
Websites
General websites
Single Point of Connectivity Knowledge (SPOCK) Storage compatibility matrix
https://www.hpe.com/storage/spock
Product white papers and analyst reports
https://www.hpe.com/us/en/resource-library
For additional websites, see Support and other resources.
Product websites
HPE ProLiant ML30 Gen11 Server product page
https://buy.hpe.com/us/en/p/1014788890
Remote support
Documentation feedback
https://www.hpe.com/info/assistance
To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website:
https://www.hpe.com/support/hpesc
Information to collect
Technical support registration number (if applicable)
Firmware version
Error messages
Accessing updates
Some software products provide a mechanism for accessing software updates through the product interface. Review your product
documentation to identify the recommended software update method.
https://www.hpe.com/support/hpesc
https://www.hpe.com/software/hpesoftwarecenter
https://www.hpe.com/support/e-updates
To view and update your entitlements, and to link your contracts and warranties with your profile, go to the Hewlett Packard Enterprise
Support Center More Information on Access to Support Materials page:
https://www.hpe.com/support/AccessToSupportMaterials
Remote support
Remote support is available with supported devices as part of your warranty or contractual support agreement. It provides intelligent event
diagnosis, and automatic, secure submission of hardware event notifications to Hewlett Packard Enterprise, which initiates a fast and
accurate resolution based on the service level of your product. Hewlett Packard Enterprise strongly recommends that you register your
device for remote support.
If your product includes additional remote support details, use search to locate that information.
Documentation feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve the documentation, use
the Feedback button and icons (at the bottom of an opened document) on the Hewlett Packard Enterprise Support Center portal
(https://www.hpe.com/support/hpesc) to send any errors, suggestions, or comments. This process captures all document information.