Newcomer User Guide - Basics
Newcomer User Guide - Basics
Newcomer User Guide - Basics
BASICS
MARINE THIBAUDIER
Rueil-Malmaison – Juin/Août 2019
CONTENTS
1H30MIN
MARINE THIBAUDIER
Rueil-Malmaison – Juin/Août 2019
Activity
Definition: ‘Activity’ refers to the analysis of Arval’s Fleet. The GMC is in charge of monitoring for
each Arval Entity its Fleet growth and associated Vehicle Lifecycle. Once analysed and adjusted,
all Activity figures are consolidated in specific Activity reporting documents: the D++ (reported at
around D+5; cf. NUG-Basics-Monthly Closing) and the D++S (reported at around D+10; cf. NUG-
Basics-Monthly Closing).
Vehicle Lifecycle:
Activity Segmentations
Financed Fleet: Arval owns the vehicle and leases it to a customer for a certain contract duration.
Mid-Term Rental (MTR): Vehicle Leasing on a shorter duration (1-24 months) offering the client a larger
flexibility.
Fleet Management: Arval manages the service & maintenance of vehicles owned by external customers.
Specific KPIs:
Opening Effect: M12 Actual Financed Fleet – M12 F3 Financed Fleet.
ARPU and ACPU (YTD): Average YTD Revenues and Costs per vehicle.
Stock of Used Cars (above 90 days): dehired vehicles not yet sold on the Used Cars Market after 90 days.
Duration 12 months and 24 months
1H30MIN
MARINE THIBAUDIER
Rueil-Malmaison – Juin/Août 2019
Headcount
Definition: Alongside activity figures, Arval monitors the Headcount to survey every Entity’s productivity according to Group defined
reporting norms. The accounting term used within BNPP is the FTE or ‘Full Time Equivalent’ (ETP : Equivalent Temps Plein). Under this
terminology, an employee working 4 days a week (80% of a working week) will thus be counted as 0.8 in Arval’s Headcount figures.
IRIS Accounts:
Specific KPIs:
Opex variation vs. Headcount variation: Opex should normally follow the same growth as the Headcount variation (or decrease through
economies of scale).
% %
% & , ! ," # % $ %& ∶ ()*, !! …,
D++:
\\frshares0161.france.intra.corp\DFC_Controle_de_Gestion_International\Documents\03. Tableau de Bord\2019\04\05 Toolkit G4
04.xlsx
KYC Definition : ‘KYC’ (Know Your Customer) refers to an obligation within the BNPP group to ensure its
customers share no activities with Terrorist-funding associations, Money Laundering, or any individuals or
States under an embargo. To ensure those investigations, Arval recruited a KYC workforce (28 FTEs in
2019) dedicated in the screening of all ARVAL customers. If any customer has been proven to be linked
to an unauthorized business or associations, the contract will be immediately terminated. Unlike Credit
Risk FTEs who ensure the customer has the capacity to reimburse his loans/rentals, KYC FTEs analyze
whether the activity and background of the customer doesn’t break any banking obligation.
1H30MIN
MARINE THIBAUDIER
Rueil-Malmaison – August 2019
Monthly Closing (1/5) – D++
D++ Definition : D++ refers to the Excel template used within Arval to monitor the Financed Fleet Activity and FTE Evolution
(cf. NUG-Basics-Activity and Headcount). A reporting is expected monthly for each entity on average 5 days after the
beginning of each month.
beginning of each month (cf. NUG-Overall Presentation-Controlling Process). The Book ensures a close monitoring of the entity’s
NBI (main revenues), Costs and Profitability (NIBT). To ensure a deeper analysis and financial checks of every entity, the GMC
uses a dedicated Excel Template : the ‘Entities Follow Up’ (see next page).
P&L Visualisation
End of period financial outstanding 81.309 97.698 103.113 102.579 21.270 26.2% 4.880 5.0% -0.534 -0.5%
Average financial outstanding (YTD) 83.054 98.180 103.635 103.633 20.579 24.8% 5.453 5.6% -0.002 0.0%
Net financial margin 4.179 4.606 4.635 4.718 0.538 12.9% 0.112 2.4% 0.082 1.8%
Interests Revenues 6.734 7.469 7.643 7.744 1.011 15.0% 0.275 3.7% 0.101 1.3%
Incl Financial Rental 11.729 13.066 14.211 14.362 2.634 22.5% 1.296 9.9% 0.151 1.1%
Incl. Financial Depreciations -4.995 -5.597 -6.568 -6.618 -1.623 32.5% -1.021 18.2% -0.050 0.8%
Incl. Other 0.000 0.000 0.000 0.000 0.000 ns 0.000 ns 0.000 ns
Interests Charges -2.554 -2.863 -3.008 -3.026 -0.472 18.5% -0.163 5.7% -0.019 0.6%
Incl. Loan interests (medium and long term) -2.606 -2.909 -3.074 -3.104 -0.498 19.1% -0.195 6.7% -0.030 1.0%
Incl. Interests on overdraft -0.001 0.000 0.000 -0.001 0.000 23.0% -0.001 ns 0.000 42.9%
Incl. Other 0.052 0.046 0.067 0.078 0.026 50.1% 0.033 71.4% 0.011 16.7%
Notional Restatement -0.965 -1.285 -1.111 -1.175 -0.211 21.9% 0.110 -8.5% -0.064 5.8%
Return on Actual Equity -1.438 -1.894 -1.669 -1.765 -0.326 22.7% 0.129 -6.8% -0.095 5.7%
Return on Notional Equity 0.511 0.655 0.603 0.637 0.126 24.6% -0.018 -2.8% 0.034 5.6%
Subordination Costs and TLAC -0.037 -0.047 -0.045 -0.048 -0.010 27.4% -0.001 1.6% -0.003 5.7%
Financial Margin at Notional Equity 3.214 3.321 3.524 3.542 0.328 10.2% 0.221 6.7% 0.018 0.5%
Financial Margin in % of Outstanding 9.29% 8.12% 8.16% 8.20% -1.09% -0.12 0.09% 0.01 0.04% 0.01
Total maintenance margin 0.608 0.818 0.881 0.857 0.249 40.9% 0.039 4.8% -0.024 -2.8%
Maintenance margin 0.395 0.543 0.516 0.521 0.127 32.1% -0.021 -4.0% 0.006 1.1%
Tyres margin 0.213 0.275 0.365 0.335 0.122 57.2% 0.061 22.1% -0.030 -8.2%
Incl. Volume Bonuses 0.047 0.000 0.008 0.008 -0.038 -82.2% 0.008 ns 0.000 0.0%
Insurance margin 1.004 1.386 1.530 1.545 0.541 53.9% 0.158 11.4% 0.014 0.9%
Greenval 0.000 0.000 0.000 0.000 0.000 ns 0.000 ns 0.000 ns
Other 1.004 1.386 1.530 1.545 0.541 53.9% 0.158 11.4% 0.014 0.9%
Other margin -1.074 -0.969 -2.544 -2.537 -1.463136.2% -1.568 ns 0.007 -0.3%
Assistance margin 0.109 0.097 0.113 0.117 0.008 7.2% 0.020 20.2% 0.004 3.7%
Fuel card margin 0.003 0.004 0.003 0.004 0.000 10.0% 0.000 -5.2% 0.000 10.6%
Short term activity margin -0.001 0.000 0.009 0.011 0.012 ns 0.011 ns 0.003 33.8%
Volume bonuses 0.027 0.018 0.017 0.017 -0.010 -36.7% -0.001 -4.5% 0.000 0.9%
Commercial margin -2.723 -2.702 -3.700 -3.748 -1.025 37.7% -1.046 38.7% -0.048 1.3%
3rd party management 0.009 0.006 0.006 0.005 -0.004 -41.2% -0.001 -18.4% -0.001 -13.4%
Commission on files 0.000 0.000 -0.602 -0.609 -0.609 ns -0.609 ns -0.007 1.2%
Management Fees & Administration Costs 1.118 1.221 1.275 1.287 0.170 15.2% 0.067 5.5% 0.013 1.0%
Mid Term Rental (MTR) Margin 0.000 0.000 0.000 0.000 0.000 ns 0.000 ns 0.000 ns
Arval Outsourcing Solutions (AOS) Margin 0.000 0.000 0.000 0.000 0.000 ns 0.000 ns 0.000 ns
Arval Active Links (AAL) Margin 0.000 0.000 0.000 0.000 0.000 ns 0.000 ns 0.000 ns
Other NBI 0.382 0.386 0.335 0.378 -0.004 -1.1% -0.008 -2.1% 0.043 12.8%
NBI excl. Used Cars and Fx Impact 3.752 4.555 3.391 3.406 -0.346 -9.2% -1.149 -25.2% 0.015 0.4%
Entity Follow Up Visualisation : Tab « YTD P&L – Russia Actual May 2018 »
Open Tab: Menu.
Choose : Entity: ‘Russia’ Currency : ‘RUB’ Month: ‘March’ Reference Phase: ‘2018, Actual’ Comparaison 1: ‘2018, Budget ‘ Comparaison 2: ‘2017, Actual’
Full Template link:
\\frshares0161.france.intra.corp\DFC_Controle_de_Gestion_International\Documents\01. Reporting Financier\2019\2019 05\Book\Outil d'analyse\Entities Follow Up
V71.xlsx
Consolidation Perimeter:
Global Integration (Intégration Globale): All P&L and B/S accounts are
consolidated by Arval.
frame, Entities using another currency than the Euro are required to report their
MARINE THIBAUDIER
Rueil-Malmaison – Juin/Août 2019
M@O, M@P and Cross Business (1/3)
Definition : Margin at Ordering (M@O) and Margin at Production (M@P) refer to two
profitability prospect KPIs. The M@O forecasts the vehicle margin once the vehicle is
ordered, the M@P once the vehicle is delivered. Both are expressed in €/veh/year.
M@O/M@P Key Objectives : Both indicators are used as commercial monitoring tools to
asses Arval’s pricing policy and estimate the future Generated NBI and Profitability. Thus
they provide a first estimation to forecast and build future P&L incomes (cf. NUG-
Advanced-M@P to P&L).
International Business Organisation (IBO): Corporate Clients operating with Arval in several countries
Public: Clients related to the Public Sector (public institutions, associations, State-owned enterprises…)
NB: In other Excel templates, Corporate is sometimes mentionned as a client segment: it englobes both
BNP Paribas Cross Business : A client contract is acquired through advertising within a BNPP entity.
Example: A client from BNP Cardif is suggested a leasing fleet contract with Arval.
One Fleet : A client contract is acquired through advertising between Arval’s entitites.
Example: Siemens has a contract with Arval in the Czech Republic and business operations in Italy. Through a
commercial suggestion from Arval Czech Republic, Siemens decides to start a contract with Arval Italy.
Cross Business with Element : A client contract is acquired in Europe through advertising in the United
Example: Siemens has a contract with Element and business operations in Europe. Through a commercial
suggestion from Element, Siemens decides to start a contract with a European Arval Entity.
1 HOUR
MARINE THIBAUDIER
Rueil-Malmaison – Juin/Août 2019
Insurance
Definition : ‘Insurance’ refers to all insurance activities within Arval, either through Risk
Retention where Arval assumes and spreads the liability risks to its entitities or through
Intermediation where Arval simply acts as a broker intermediary between the client and an
external insurer. At the end of 2017, Insurance’s Organic NBI was worth 221m€ (~20% of
Arval’s NBI).
Insurance Products :
TPL (Third Party Liability / Tiers Responsabilité Civile): A mandatory coverage of body injuries and
property damages of a third party incurred through ownership or operation of a vehicle.
MOD (Motor Own Damage / Assurance Véhicule Arval): A facultative coverage of the vehicle’s own
damages incurred in an accident caused either by a responsible party or with no party at fault (fire
damage, parking damage, smashed window…).
1 HOUR
MARINE THIBAUDIER
Rueil-Malmaison – Juin/Août 2019
RV & UCMI
Reference Residual Value (RV) / Valeur Résiduelle de Référence : The estimated value of a car at the end of the contract
based on a statistical evaluation related to previous disposals. The RV takes into account several variables (purchasing
price, mileage, brand, engine, age of the vehicle). It is however not affected by market dynamics.
Used Car Market Indicator (UCMI) : UCMI = Actual Disposal Price – Reference Residual Value
The disposal price of a vehicle, and therefore the UCMI, is strongly impacted by market dynamics (supply & demand of
vehicles, purchasing seasonality).
Expert Residual Value : Estimated Value of a vehicle at the end of the contract based on car experts evaluation, taking into
account market dynamics.
Expected Market Value (EMV) : Expected Value of the UCMI for all vehicles delivered today and within the next 12 months.
End of Contract Margin : End of Contract Margin = Expert Residual Value – Machine RV
The Machine RV is a Residual Value set by the Finance Department, on which the contract rent is calculated.
MARINE THIBAUDIER
Rueil-Malmaison – Juin/Août 2019
Sales Performance Indicators
Definition : Sales Performance Indicators refer to internal KPIs developped by Arval to track the fleet commercial
expansion within its country entities. Those indicators are a component of the annual budget book and monitor
whether the entity managed to retain old clients and/or acquire new/recent clients. In order to alleviate monthly
variations, figures are in Rolling 12 Month (data from the last 12 calendar months).
expand the fleet leased by Old Clients. A positive OCNG significates that
for each vehicle returned by a client, the same client leases at least one
new vehicle.
8./
Retention Rate = 0123415 : Measures the ability to retain Old Clients from
All Sales Performance KPIs are reviewed and monitored during the Sales &
Marketing Plan reviews throughout the Budget Process.
MARINE THIBAUDIER
Rueil-Malmaison – Juin/Août 2019
Group Integrated Functions
Definition : Since the 2014 $8.9bn settlement over violations of US economic sanctions, the BNP
Paribas Group has reinforced financial controlling through the initiation of 3 ‘Ring-fencing’ Vertical
Functions (Fonctions Mondialisées). Those 3 Group Integrated Functions are separated from the
core Business Units to ensure their independence and autonomy within the BNPP Group. Arval
forecasts 212 GIF FTEs by 2019, accounting for around 3,4% of Arval’s Total Operating Expenses.
Since the 25th of May 2018, GDPR regulations (définir?) are monitored by the Risks Department.
Legal 31 4.5M€
Legal / Juridique (1/3)
Compliance 17 3.2M€
Compliance / Conformité (2/3)
Risk 164 17.5M€
Risk / Risques (3/3)
1 HOUR
MARK HODSMAN
Rueil-Malmaison – Juin/Août 2018
Operating Expenses
Definition : The Operating Expenses (Opex) refer to all Arval expenditures incurred through its normal business
operations. On a Corporate level, Opex are monitored and analysed to track down their variation compared to the
activity growth. Opex are furthermore used to forecast the marginal ACPU: the financial ‘push’ to conceive an
additional Fleet targeted growth.
Operating Expenses :
Personnel Cost: Direct and Indirect Personnel expenditures
IT Cost: IT expenditures
Other Opex: Occupancy, Equipment, Post & Telecom, Travel Expenses, Marketing….
Group Contributions: BNPP expenditures reallocated to its subsidiaries + Corporate Contributions (cf. NUG-Basics-Contributions).
Main KPIs :
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Average Cost Per Unit (ACPU) =
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Marginal ACPU
Opex Variation vs. Activity Variation
1 HOUR
MARINE THIBAUDIER
Rueil-Malmaison – Juin/Août 2019
Fx Rate
Fx Rate Conversion Process: As Arval operates in entities using other currencies than
the €, a conversion process has been put into place within Arval to convert and report
Monthly, Quaterly, Forecast and Budget figures. The process relies on forecasted
exchange rates, calculated by BNP Paribas and available on the GMC Echonet:
http://b2e.group.echonet/pid21267-lid2/GMC.html
Fx Rate Categories:
Spot Rate: a fixed Fx Rate used to report B/S figures.
Average Fx Rate: An average FX Rate value used to calculate P/L figures on a timeframe.
M@P Rate: The Fx Rate used to report M@P figures (set on the Y-1 Budget Rate).
30 MIN
MARINE THIBAUDIER
Rueil-Malmaison – Juin/Août 2019
Procurement
PRI Cube : ‘PRI’ refers to a cube used within Iris to report and monitor Deliveries and Fleet figures, split by the vehicle’s Manufacturer. It
enables the GMC to receive further information on the Entity’s clients car brand preferences and monitor variations between new
Delivered vehicles and the total Financed Fleet.
PRI Cubes Dimensions : Suppliers (Car Manufacturer); Financial Year (Months, Quarters, Semesters); Account number (Deliveries,
Fleet); Scenario (Actual, Forecast, Budget); Year; Unit (Number of Vehicles); Total Entity.
Volume Bonuses : ‘Volume Bonuses’ refer to a monthly reporting and check of the Gaps between PRI and ACT cubes figures. It enables
the GMC to monitor the Entities’ reporting and manufacturer’s split trends. A specific account on White Label (see definition below)
vehicles has also been created to track its Activity evolution.
White Label Definition (also called OEM-Original Equipment Manufacturer) : White Label refers to the situation where a car
Manufacturer issues to a client an LLD contract under his manufacturer name but uses Arval as a leasing intermediary for its credit
financing and vehicle management.
Volume Bonuses figures (June 2018)
1 HOUR
MARINE THIBAUDIER
Rueil-Malmaison – Juin/Août 2019
Competition Benchmark
Definition : ‘Competition Benchmark’ refers to a reporting and analysis of Arval’s industry competitors. A particular attention
is drawn to the financial results and expansion of ALD Automative and Lease Plan, who with Arval, represent the top 3
market leaders in Europe. The ‘Competition Benchmark’ mainly reports Fleet growth and segmentation figures (1/3),
Financial Results (2/3) and the sensitivity to the Diesel Shift market evolution (3/3).
1 HOUR
MARINE THIBAUDIER
Rueil-Malmaison – Juin/Août 2019
Contributions
Definition : ‘Contributions’ refer to the invoicing and transfer of the corporate costs to Arval’s entitities conforming to BNPP
rules and the French legal accounting obligations. Contributions are segmented into two main categories: the Accounting
contributions and the Shareholder (analytical) contributions. Accounting contributions concern all expenses related to
Marketable Departments (see Detailed Presentation) with an additional invoiced markup. Shareholder contributions concern
all expenses related to Shareholder Departments (General Mgt, Legal, Communication, PCC) and don’t include a markup.
%! * ! $* C,
Controlling Contribution (Entity) = (%) * Controlling Contributions (Arval Total)
%! * ! $ ,
$* C,
Accounting Contribution (Entity) = (%) * Accounting Contributions (Arval Total)
$ ,
45 MIN
MARINE THIBAUDIER
Rueil-Malmaison – Juin/Août 2019
DISC
Definition : ‘DISC’ refers to a business initiative launched at the
2017 CFO seminar to ease and automate the financial reporting
between the GMC and the country entities. The project aims to
harmonise and directly automate the loading of financial figures and
KPIs, in order to improve the Entities’ workload currently loading
figures manually within IRIS.
Current DISC initiatives: Activity KPIs (1/3); IAS Actual Model (2/3);
IAS Forecasting Model (3/3).
Link to Detailed Presentation
45 MIN
MARINE THIBAUDIER
Rueil-Malmaison – Juin/Août 2019
StAR
Definition : ‘StAR’ (Streamlining of Arval Reporting) refers to a
consulting project carried within Arval to enhance and optimise the
reporting tools used by Corporate Functions. The project required to
audit all of the 174 Arval reporting templates and optimise those
considered unsatisfactory in terms of business needs and format
(unnecessary workload, overlaps, unsuitable format…). Once identified,
the templates were further analysed in 22 workshops to discuss and
define a possible action plan (‘Optimisation levers’).
Optimisation levers : Mutualisation (1/7); Content Simplification (2/7);
Layout reshaping (3/7); Frequency optimisation (4/7); Diffusion List
analysis (5/7); Construction process (6/7); Governance (7/7)
Link to Detailed Presentation