Account Activity: Mar 18-Apr 19, 2011
Account Activity: Mar 18-Apr 19, 2011
Account Activity: Mar 18-Apr 19, 2011
com LEON LEWIS 5555 ROSWELL RD APT U6 ATLANTA GA 30342-1824 CITI CARDS PROCESSING CENTER DES MOINES, IA50363-0001 Account Member LEON LEWIS New Balance: $13.90 Minimum Payment Due: $13.90 Payment Due Date: 05/15/2011
5424 1808 5535 6975
How To Reach Us 1-800-633-7367 Customer Service BOX 6500 SIOUX FALLS, SD 57117
www.citicards.com
Account Number 5424 1808 5535 6975 Member Since 2010 Summary of Account Activity Previous Balance $2,153.74 Payments -$2,189.03 Other Credits -$0.00 Purchases +$49.19 Cash Advances +$0.00 Fees Charged +$0.00 Interest Charged +$0.00 New Balance $13.90 Past Due Amount Amt. Over Credit Limit Credit Limit Available Credit Cash Advance Limit Available Cash Limit Statement Closing Date Days in Billing Cycle $0.00 $0.00 $4,600 $4,586 $1,400 $1,400 04/19/2011 33 Standard Purchases Sale Post 03/28 03/28 03/31 03/31 Fees Sale
$13.90
Payment Due Date:
$13.90
Payment must be received by 5:00 PM local time on the payment due date.
05/15/2011
3,098
Late Payment Warning: If we do not receive your minimum payment by the date listed above, you may have to pay a late fee of up to $35 and your APRs may be increased up to the variable Penalty APR of 29.99%.
For information about credit counseling services, call 1-877-337-8187.
Log on to www.thankyou.com today to check your latest point balance, redeem for great rewards, and earn more points. Payments, Credits and Adjustments Sale Post Description 03/31 CLICK-TO-PAY PAYMENT, THANK YOU
Amount -2,189.03
GA
Post
Amount 0.00
Amount 0.00
Amount Enclosed:
Payment must be received by 5:00 PM local time on the payment due date.
$0.00 $0.00
Citi Cards
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How to Reach Us 1-800-633-7367 Customer Service BOX 6500 SIOUX FALLS, SD 57117 Access your account online: www.citicards.com
Please be sure to pay on time. If you submit your payment by mail, we suggest you mail it no later than 05/08/2011 to allow for enough time for regular mail to reach us.
Interest Charge
Type of Balance
PURCHASES Standard Purch ADVANCES Standard Adv 25.240% (V) $0.00 (D) $0.00 16.990% (V) $0.00 (D) $0.00
ThankYou Bonus Points Card Member Bonus Points Purchase Activity Bonus Total Card Member Bonus Points Earned ThankYou Points Summary
ThankYou Points Earned This Period Category Merchant Bonus Bonus Base
49
49
2,945
2,945
5,890
Go to www.thankyou.com to review your ThankYou Point balance and redeem! Bonus Points may take one to two billing cycles to appear on your statement. Please refer to the specific terms and conditions pertaining to the promotion for further details.
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What To Do if You Think You Find a Mistake on Your Statement If you think there is an error on your statement, write to us at the Customer Service address shown on the front. If you use the form below, please call Customer Service for assistance. In your letter, give us the following information: Account information: Your name and account number. Dollar amount: The dollar amount of the suspected error. Description of Problem: If you think there is an error on your bill, describe what you believe is wrong and why you believe it is a mistake. You must contact us within 60 days after the error appeared on your statement. You must notify us of any potential errors in writing. You may call us, but if you do we are not required to investigate any potential errors and you may have to pay the amount in question. While we investigate whether or not there has been an error, the following are true: We cannot try to collect the amount in question, or report you as delinquent on that amount. The charge in question may remain on your statement, and we may continue to charge you interest on that amount. But, if we determine that we made a mistake, you will not have to pay the amount in question or any interest or other fees related to that amount. While you do not have to pay the amount in question, you are responsible for the remainder of your balance. We can apply any unpaid amount against your credit limit. Your Rights if You Are Dissatisfied With Your Credit Card Purchases If you are dissatisfied with the goods or services that you have purchased with your credit card, and you have tried in good faith to correct the problem with the merchant, you may have the right not to pay the remaining amount due on the purchase. To use this right, all of the following must be true: 1. The purchase must have been made in your home state or within 100 miles of your current mailing address, and the purchase price must have been more than $50. (Note: Neither of these are necessary if your purchase was based on an advertisement we mailed to you, or if we own the company that sold you the goods or services.) 2.You must have used your credit card for the purchase. Purchases made with cash advances from an ATM or with a check that accesses your credit card account do not qualify. 3.You must not yet have fully paid for the purchase. If all of the criteria above are met and you are still dissatisfied with the purchase, contact us in writing at the Customer Service address shown on the front. While we investigate, the same rules apply to the disputed amount as discussed above. After we finish our investigation, we will tell you our decision. At that point, if we think you owe an amount and you do not pay we may report you as delinquent.
I examined the charges on my account and dispute a charge for the following reason: J 1. Neither I nor anyone authorized by me made the charge listed above or received the goods and services represented by this charge. (If you dont recognize a sale, choose this option and call Customer Service immediately). J 2. I participated in a transaction with the merchant, but was billed for _____ transaction(s) totaling $_________ that I didnt engage in, nor did anyone else authorized by me. I have all my cards in my possession. Enclose copy of Authorized sales slip. J 3. I havent received the merchandise. Expected delivery date was ___/___/_____. I contacted the merchant on ___/___/_____. The response was _________________________________________ ___________________________________________________________. (You must contact the merchant.) J 4. I returned/canceled(circle one) merchandise on ___/___/_____ because________________________________. Enclose copy of return receipt, postal receipt or proof of refund. J 5. The attached credit slip was listed as a charge. J 6. I was issued a credit slip for $_____________ on ___/___/_____. It was not shown on my statement. Enclose copy of credit slip. J 7. Merchandise shipped to me arrived damaged and/or defective on ___/___/_____. I returned it on ___/___/_____. Merchant response was ____________________________________________. Enclose copy of postal receipt and/or credit slip. J 8. My account was charged $_____________, but I should have been billed $_____________. Enclose copy of sales receipt and/or other documents showing correct amount. J 9. Other Attach a letter describing the dispute.
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