Making Stickk Stick - Case Analysis - APO 4 - Section C

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Making stickK Stick: The

Business of Behavioral
Economics
Case Analysis - APO 4

NAME ROLL NUMBER


Aman Rohra 230103021
Ayushi Bindroo 230103054
Debasya Sahoo 230103059
Divyansh Chauhan 230103072
Gaurav Bhawsar 230103078
Mankhushpreet Kaur 230103118
Medhavi Mittal 230103123
Case Overview
StickK was founded in 2007 by Jordan Goldberg, Yale professors Ian Ayres, and Dean Karlan.
stickK allows users to create commitment contracts to achieve goals, with a penalty of
forfeiting money if they fail.

The site was launched to the public in January 2008. As of June 2010, stickK had more than
60,000 users.

About 80% of stickK contracts focused on weight loss or fitness, with significant New Year
growth from media coverage. A June 2010 partnership with the American Cancer Society
added over 10,000 members.

By 2010, over 30% of Americans were obese, linked to processed foods and sedentary
lifestyles, causing health issues like heart disease, diabetes, and depression.

Obesity-related public health costs were estimated at $150 billion annually. Governments and
businesses initiated projects like posting calorie counts in restaurants to promote healthy
eating.

They used behavioural economics via commitment contracts to enhance motivation and help
people adhere to their goals despite temptations.
Why stickK Worked Key Competitors
BEHAVIORAL ECONOMICS SparkPeople
PRINCIPLES Had interactive tools & advice for weight loss and
exercising more. By 2010, had 10M registered members.
StickK used behavioral economics principles from
books like "Predictably Irrational" and "Nudge" to
combat procrastination and impulsive decisions,
employing commitment contracts and incentives to
PEERtrainer
enhance goal achievement. A social networking site offering resources and strategies
for successful dieting. Had nearly 500K users by 2010.

Virgin Pulse
UNIQUE VALUE Part of Richard Branson’s Virgin Empire. By 2010, had
PROPOSITION more than 100 paid clients.

stickK differentiated itself by offering binding


commitment contracts that involved financial
HealthyWage
stakes, motivating users to adhere to their goals
through the threat of financial loss. Organized weight loss challenges and competitions.
Financially backed by US Government, food companies
The platform's success rates were enhanced by
users' ability to choose where forfeited funds would
go, including to anti-charities, which resonated well Keas
with users seeking strong motivational incentives. A pure B2B platform creating private social networks for
its corporate customers’ employees.
Understanding How stickK Worked
Setting Stakes Key Competitors
Referee and Support System
Users appointed referees who monitored their progress & reported
Users had the option to wager money on their commitment
contracts to increase motivation. If they failed, the money was back to stickK. They played a crucial role in validating users' self-
forfeited. reports.

The choice of recipients included friends, charities, or anti- Supporters, including friends, family, and professionals, encouraged
charities, with the latter being the most popular choice among & monitored progress through commitment journals and social
users. media sharing.

Goal Setting and Types Payment Policies and Success Rates Social Media and User Engagement
Users set goals on stickK such as weight loss, Initially, stickK charged users upfront for the entire stake Social media played a vital role in stickK's
exercise, etc. or achieving personal milestones amount but later switched to charging only if users failed growth, driving many new site visitors.
like improving relationships. their commitments.
Users could invite friends directly from stickK to
Weight loss and fitness goals constituted Contracts with stakes had a significantly higher success support their commitments, leveraging social
approximately 80% of all goals set on the rate, of around 80%. Contracts involving anti-charities as networks to enhance accountability and
platform. recipients had the highest success rates. motivation.
History - How stickK was Born

Early 2007 Late 2007 2008 - 2010


Early to Mid-2000s
Goldberg Joins and stickK Is Born Preparing for Launch Growing and Learning
Dean Karlan, while studying at Goldberg partnered with a web Dean Karlan, while studying at
MIT in 2001, used commitment Jordan Goldberg, a Yale School development company to build MIT in 2001, used commitment
contracts to manage weight loss of Management student, the stickK website and secured contracts to manage weight loss
with a fellow student. partnered with Karlan and Ayres $1.2 million in angel investment with a fellow student.
to turn commitment contracts by December 2007.
In 2006, Karlan, now a Yale into a business idea. In 2006, Karlan, now a Yale
professor, collaborated with Ian The website entered beta testing professor, collaborated with Ian
Ayres on commitment contracts Goldberg secured initial funding in December 2007, with Ayres on commitment contracts
for weight management, with and launched stickK publicly in encouraging participation rates for weight management, with
Ayres successfully using a January 2008, receiving and financial commitments from Ayres successfully using a
contract to lose weight. significant media attention. users. contract to lose weight.
stickK’s New Opportunity: A B2B Platform
stickK, popular among individuals, began receiving B2B requests by 2009. Early clients like Staples and ACS
sought customized versions, leading to the creation of private-label sites tailored to corporate needs.

· STAPLES · AMERICAN CANCER SOCIETY


PARTNERSHIP (ACS) COLLABORATION

·With Staples, stickK pioneered a points-based system, Working with ACS posed complexities, including a non-
replacing monetary stakes. A successful 90-day time-limited program allowing supporter donations
program encouraged users to organize their lives with through stickK. The goal was to enhance awareness and
Staples products, garnering over 2,500 commitments. fundraising for healthy behaviors.

stickK's revenue model included a startup fee (up to $50,000) for platform development and a
monthly administration fee ($10,000 to $20,000) based on user numbers. Forecasts aimed at
securing one new B2B deal every two months.
Problem Statement

Whether stickK should focus more on its B2B segment


and adpat a new model?

Which model wil have greater impact in


Which business model would provide a more
using behavioral economics to empower
sustainable source of revenue?
peoplw for self-improvement?
THANK YOU

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