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    FAQs - JioTV+ App On smartTV

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    tanmoy001m
    Jiotv faq

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    FAQs - JioTV+ App On smartTV

    Uploaded by

    tanmoy001m
    295 views7 pages
    Jiotv faq

    Original Title

    FAQs_JioTV+ app on smartTV

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    © © All Rights Reserved

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    Jiotv faq

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    295 views7 pages

    FAQs - JioTV+ App On smartTV

    Uploaded by

    tanmoy001m
    Jiotv faq

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 7

    Frequently asked questions:

    1. What is JioTV+ App and what are it features?

    JioTV+ is designed exclusively for JioFiber & AirFiber users, offering unlimited entertainment
    for everyone. Whether you're a sports fanatic, a family seeking kid-friendly content, or
    someone craving a variety of entertainment options, JioTV+ caters to your every need.
    Immerse yourself in a personalized journey, unlocking access to the largest catalogue of 1.5
    million+ content titles, spanning 15+ languages and encompassing 20+ genres.

    With JioTV+, enjoy all-in-one entertainment – stream TV shows, live matches, trending web
    series, and the latest movies. Experience the best of both worlds with seamlessly integrated
    live TV and OTT content on a single platform through JioTV+ on your big screen.

    Key Features:
    - 800+ Digital TV Channels
    - TV Guide for easy channel access
    - With the CatchUp TV feature, watch any missed episodes of a TV show anytime
    - 13+ OTT movies, shows, sports and kids content with single login
    - Smart in-app Search & Effortless Content Discovery
    - Tailored Viewing Preferences & Personalized Recommendations
    - Exclusive Sports Section
    - Kid-safe Section

    JioTV+ app is available on Android TV, Apple TV, Firestick. LG TV app will be launched
    shortly. Currently, this is not available on Samsung TV.

    2. What is the new offer from Jio?

    Now access 800+ Digital TV Channels & 13+ OTT apps on 2 TVs in your home with 1
    JioAirFiber / JioFiber connection through JioTV+ app
    • Download JioTV+ app on your Smart TVs
    • No STB required to access content within JioTV+ app
    • No extra AirFiber/Fiber connection needed
    • No additional charges

    You may order an additional STB in case your TV is not smart.


    3. Which plans are eligible?

    JioAirFiber: all plans


    JioFiber Postpaid: 599, 899 and above
    JioFiber Prepaid: 999 and above

    4. Which partner apps need to be downloaded and how?


    a. You will need to download Hotstar, SunNXT, Zee5 and SonyLiv application on your
    smart TV
    b. Use JioTV+ to access Live TV

    5. Can I access JioTV+ content when not connected on JioFiber/JioAirFiber network?

    JioTV+ app requires a Jio Fiber or AirFiber network for content playback. If you are
    connected to a non-Jio network, you will see this message. You can still navigate the app
    but will need to connect to a Jio network to play any content.

    6. Which OTT app content is available through JioTV+ ?


    Currently, below partners are integrated and subscriptions are managed through JioTV+
    single login:
    JioCinema Premium, Disney+ hotstar, SonyLiv, Zee5, SunNXT, Hoichoi, Discovery+,
    Lionsgate Play, Fancode, ETV Win, ShemarooMe, Eros Now, Alt Balaji

    7. Is Voice Search available on the JioTV+ app?


    Voice search is available on Jio Set Top Box, however voice search for JioTV+ app on
    Smart TV is coming soon. In the meanwhile, you can use the manual search option to
    find your favourite content on JioTV+ app on your smart TV.

    8. Do I need to login in different OTT applications?


    Jiotv+ provides single sign-on feature, with no need of logging into different OTT apps
    separately.
    ANNEXURE

    9. How to locate Android TV appstore in my TV ?


    Follow these simple steps to get JioTV+ app on your smart TV
    a. Use your Smart TV remote
    b. On your TV screen, go to Apps and select Google Play Store

    c. Select search and type “Jiotv” or “Jiotv+” or give voice command

    d. Locate Jiotv+ app from search results as shown in the screen


    e. Select Jiotv+ app from above screen and initiate installation. Please wait for
    installation to complete

    10. How to locate Amazon FirestickTV appstore in my TV?

    a. Use your Firestick TV remote


    b. On your TV screen, select appstore as shown below

    c. Select search option


    d. Type “Jiotv” or give voice command

    e. Locate Jiotv+ from search results

    f. Select Jiotv+ app from above screen and initiate installation. Please wait for
    installation to complete
    11. How to locate Apple TV appstore in my Apple TV ?

    a. Use your Apple TV remote


    b. On your TV screen, select appstore and search for ‘JioTV’ as shown below

    c. Click on JioTV+ app and install it

    d. Your JioTV+ app will be visible in Apple TV as shown below


    12. How to login in JioTV+ app on my TV?

    a. Open the downloaded JioTV+ on your Smart TV

    b. Log In to JioTV+:
    I. Use your Smart TV remote
    II. Launch the JioTV+ app
    III. Enter your JioFiber / AirFiber registered mobile number (Registered Mobile
    Number).
    IV. A 6-digit OTP (One-Time Password) will be sent to your registered mobile
    number.
    V. Enter the OTP and submit to log in.

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