Lending Cs

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i. Character: This is the attitude, belief and behaviour of the customer.

It shows how the customer handled financial obligations over a period

of time as may be seen in the bank’s record. A customer that willingly

repay his facility as at when due is considered to be of good character

more than a rich customer that the bank will resort to litigation before

facility can be recovered. A good banker should be able to judge a

customer’s willingness to repay facility before such customer can be

considered for a loan.

ii. Capital: Capital refers to the customer’s stake of the business. It is the

amount the customer has invested in the business in the form of equity

or asset less liability. Capital could also be the amount that the

individual contributes towards a project which requires the bank’s

funds for the project to be totally financed. Customers should not be

under the illusion that when a project or contract is secured, their bank

will bear the full financial requirements of the project or contract.

Customer’s financial contribution provides an added incentive not to

default on the loan.

iii. Capacity: Capacity is the measurement of the customers’ ability to

repay the bank loan. The track records of the customer are very

important toa lending bank. Previous track records will determine if

the customer has the capacity, morale, technical and management

ability to execute the project to which the facility is being sought.


iv. Condition: This refers to the prevailing economic and business

conditions that can adversely affect the capacity of the customer to

continue in business and/or repay the loan. Economic condition plays a

prominent role in loan consideration by banks.

v. Collateral: This is an asset that is pledged by the borrower to the

bank/lender as security for a loan. In the event of a default in repayment

of the loan, the bank can convert the collateral to cash towards the loan

repayment. Security is normally required by bankas an insurance against

unknown events, which may render an hitherto performing facility

account bad and irrecoverable. Usually, the value of the security must be

over and above the facility to cover the interest and other charges.

1.1 Banker-Customer Relationship

1.3.1 What is a Bank?


The above question appears quite simple, even to a lay man but it has dominated

legal and commercial minds for quite a period of time. It is very difficult to

precisely define a bank judging from different types of operations being carried

out. A definition will not be sufficient to embrace the diverse activities carried on

by all types of banks.

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