Manual Utilizare Modulens

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User Guide

Gas fired floor-standing condensing boiler

AGC 10/15
AGC 15
AGC 25
AGC 35
Contents

1 Safety instructions .....................................................................................4


1.1 General safety instructions .................................4
1.2 Recommendations ................................................5
1.3 Liabilities ...............................................................6
1.3.1 Manufacturer’s liability .............................................6
1.3.2 Installer’s liability .....................................................7
1.3.3 User’s liability ..........................................................7

2 About this manual ......................................................................................8


2.1 Symbols used .......................................................8
2.1.1 Symbols used in the manual ...................................8
2.1.2 Symbols used on the equipment .............................8

2.2 Abbreviations ........................................................9

3 Technical specifications ..........................................................................10


3.1 Certifications .......................................................10
3.2 Technical specifications ....................................10

4 Description ................................................................................................12
4.1 Operating principle .............................................12
4.1.1 Gas/air setting .......................................................12
4.1.2 Combustion ...........................................................12

4.2 Main parts ............................................................13


4.3 Control panel .......................................................14
4.3.1 Description of the keys ..........................................14
4.3.2 Description of the display ......................................15
4.3.3 Browsing in the menus ..........................................17

5 Operating the appliance ..........................................................................19


5.1 Putting the appliance into operation ................19
5.2 Reading out measured values ...........................19
5.3 Changing the settings ........................................21
5.3.1 Setting the set point temperatures ........................21
5.3.2 Selecting the operating mode ...............................21
5.3.3 Forcing domestic hot water production .................22
5.3.4 Setting the contrast and lighting on the
display ...................................................................23

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Contents

5.3.5 Setting the time and date ......................................23


5.3.6 Selecting a timer programme ................................24
5.3.7 Customising a timer programme ...........................24

5.4 Installation shutdown .........................................26


5.5 Antifreeze protection ..........................................26

6 Checking and maintenance .....................................................................28


6.1 General instructions ...........................................28
6.2 Periodic checks ..................................................28

7 Troubleshooting .......................................................................................30
7.1 Anti-hunting ........................................................30
7.2 Messages (Code type Bxx or Mxx) ....................30
7.3 Faults (Code type Lxx or Dxx) ...........................32

8 Energy savings .........................................................................................38


8.1 Energy-saving advice .........................................38
8.2 Recommendations ..............................................38

9 Warranty ....................................................................................................39
9.1 General ................................................................39
9.2 Warranty terms ...................................................39

10 Appendix – Information on the Ecodesign and Energy Labelling


Directives ..................................................................................................40

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AGC 10/15 AGC 15 AGC 25 AGC 35 1. Safety instructions

1 Safety instructions

1.1 General safety instructions

DANGER
This appliance can be used by children aged
from 8 years and above and persons with
reduced physical, sensory or mental capabilities
or lack of experience and knowledge if they have
been given supervision or instruction concerning
use of the appliance in a safe way and
understand the hazards involved. Children shall
not play with the appliance. Cleaning and user
maintenance shall not be made by children
without supervision.

CAUTION
4 The use of the boiler and system by you as
the end-user must be limited to the
operations described in this User Manual.
All other actions may only be undertaken by
a qualified fitter/engineer.
4 Only qualified persons are authorised to
assemble, install and maintain the
installation.

DANGER
If you smell gas:
1. Do not use a naked flame, do not smoke, do
not operate electrical contacts or switches
( doorbell, light, motor, lift, etc..).
2. Shut off the gas supply.
3. Open the windows.
4. Evacuate the premises.
5. Call your fitter.

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1. Safety instructions AGC 10/15 AGC 15 AGC 25 AGC 35

DANGER
If you smell flue gases:
1. Switch the appliance off.
2. Open the windows.
3. Evacuate the premises.
4. Call your fitter.

DANGER
The installation and maintenance of the boiler
must be undertaken by a qualified fitter/engineer
in accordance with the information in the
supplied Installation and Service Manual, doing
otherwise may result in dangerous situations
and/or bodily injury.

WARNING
Depending on the settings of the appliance:
4 The temperature of the flue gas conduits
may exceed 60°C.
4 The temperature of the radiators may reach
85°C.
4 The temperature of the domestic hot water
may reach 65°C.

CAUTION
Do not neglect to service the appliance:
4 For completely safe and optimum operation,
you must have your boiler regularly serviced
by an approved installer.

1.2 Recommendations

WARNING
Only qualified professionals are authorised to
work on the appliance and the installation.

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AGC 10/15 AGC 15 AGC 25 AGC 35 1. Safety instructions

DANGER
For safety reasons, we recommended fitting
smoke and CO alarms at suitable places in your
home.

4 Regularly check the water pressure in the installation


(minimum pressure 0.8 bar, recommended pressure
between 0.8 and 1.5 bar).
4 Keep the appliance accessible at all times.
4 Never remove or cover labels and rating plates affixed
to the appliance. Labels and rating plates must be
legible throughout the entire lifetime of the appliance.
4 The appliance should be on Summer or Antrifreeze
mode rather than switched off to guarantee the
following functions:
- Anti blocking of pumps
- Antifreeze protection

1.3 Liabilities

1.3.1. Manufacturer’s liability

Our products are manufactured in compliance with the


requirements of the various applicable European
Directives. They are therefore delivered with [ marking
and all relevant documentation.
In the interest of customers, we are continuously
endeavouring to make improvements in product quality.
All the specifications stated in this document are therefore
subject to change without notice.

Our liability as the manufacturer may not be invoked in the


following cases:
4 Failure to abide by the instructions on using the
appliance.
4 Faulty or insufficient maintenance of the appliance.
4 Failure to abide by the instructions on installing the
appliance.

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1. Safety instructions AGC 10/15 AGC 15 AGC 25 AGC 35

1.3.2. Installer’s liability

The installer is responsible for the installation and


commissioning of the appliance. The installer must
respect the following instructions:
4 Read and follow the instructions given in the manuals
provided with the appliance.
4 Carry out installation in compliance with the prevailing
legislation and standards.
4 Perform the initial start up and carry out any checks
necessary.
4 Explain the installation to the user.
4 If a maintenance is necessary, warn the user of the
obligation to check the appliance and maintain it in
good working order.
4 Give all the instruction manuals to the user.

1.3.3. User’s liability

To guarantee optimum operation of the appliance, the


user must respect the following instructions:
4 Read and follow the instructions given in the manuals
provided with the appliance.
4 Call on qualified professionals to carry out installation
and initial start up.
4 Get your installer to explain your installation to you.
4 Ensure the Appliance is serviced in accordance with
the manufacturer’s instructions by a suitable qualified
person.
4 Keep the instruction manuals in good condition close
to the appliance.

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AGC 10/15 AGC 15 AGC 25 AGC 35 2. About this manual

2 About this manual

2.1 Symbols used

2.1.1. Symbols used in the manual

In these instructions, various danger levels are employed to draw the


user’s attention to particular information. In so doing, we wish to
safeguard the user’s safety, highlight hazards and guarantee correct
operation of the appliance.

DANGER

Risk of a dangerous situation causing serious physical


injury.

WARNING

Risk of a dangerous situation causing slight physical


injury.

CAUTION

Risk of material damage.

Signals important information.

¼Signals a referral to other instructions or other pages in the


instructions.

2.1.2. Symbols used on the equipment

4 Protective earthing
~ Alternating current
Before installing and commissioning the device, read
carefully the instruction manuals provided.
Dispose of the used products in an appropriate recovery
and recycling structure.

This appliance must be connected to the protective earth.

D000241-C

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2. About this manual AGC 10/15 AGC 15 AGC 25 AGC 35

1 2 Caution: danger, live parts.


Disconnect the mains power prior to any operations.
M002628-A

2.2 Abbreviations

4 3CE: Collective conduit for sealed boiler


4 DHW: Domestic hot water
4 Interscenario switch: Home automation switch that can be used
to centralise and control several scenarios
4 Hi: Lower heating value LHV (Nett)
4 Hs: Higher heating value HHV (Gross)
4 PPS: Polypropylene hardly inflammable
4 PCU: Primary Control Unit - PCB for managing burner operation
4 PSU: Parameter Storage Unit - Parameter storage for PCBs
PCU and SU
4 SCU: Secondary Control Unit - control panel PCB
4 SU: Safety Unit - Safety PCB
4 3WV: 3-way valve
4 HL: High Load - DHW tank with plate exchanger
4 SL: Standard Load - DHW tank with coil
4 SHL: Solar High Load - Solar DHW tank with plate exchanger
4 SSL: Solar Standard Load - Solar DHW tank with coil

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AGC 10/15 AGC 15 AGC 25 AGC 35 3. Technical specifications

3 Technical specifications

3.1 Certifications

CE identification no CE-0085CM0178
NOx classification 6
Type of connection Chimney: B23, B33
Flue gas outlet: C13(x), C33(x), C43(x), C53, C83(x),
C93(x)

3.2 Technical specifications

Boiler type AGC 10/15 AGC 15 AGC 25 AGC 35


General
Nominal output (Pn) minimum- kW 3,0 - 10,4 3,0 - 14,9 5,0 - 24,8 6,3 - 34,8
Heating System (80/60 °C) maximum
Nominal output (Pn) minimum- kW 3,4 - 11,2 3,4 - 15,8 5,6 - 25,5 7,0 - 35,9
Heating System (50/30 °C) maximum
Nominal output (Pn) minimum- kW 3,4 - 16,0 3,4 - 16,0 5,6 - 25,9 7,0 - 36.4
Heating System (40/30 °C) maximum
Nominal input (Qn) minimum- kW 3,1 - 10,5 3,1 - 15,0 5,2 - 25,0 6,5 - 35,1
Heating System (Hi) maximum
Nominal input(Qn) minimum- kW 3,4 - 11,7 3,4 - 16,7 5,8 - 27,8 7,2 - 39,0
Heating System (Hs) maximum
Nominal input (Qnw) minimum- kW 3,1 - 15,0 3,1 - 15,0 5,2 - 29,3 6,5 - 35,1
DHW System (Hi) maximum
Nominal input (Qnw) minimum- kW 3,4 - 16,7 3,4 - 16,7 5,8 - 32,6 7,2 - 39,0
DHW System (Hs) maximum
Heating efficiency under full load (Hi) - % 99,3 99,3 99,2 99,1
(80/60 °C)
Heating efficiency under full load (Hi) - % 107,0 105,3 102,0 102,2
(50/30 °C)
Heating efficiency under partial load - % 94,9 94,9 96,1 96,3
(Hi) (Return temperature 60°C)
Heating efficiency under partial load - % 110,2 110,2 110,1 110,6
(EN 92/42) (Return temperature
30°C)
Data on the gases and combustion gases
Gas consumption - Natural gas H minimum- m3/h 0,33 - 1,59 0,33 - 1,59 0,55 - 3,10 0,69 - 3,71
(G20) maximum
Gas consumption - Natural gas L minimum- m3/h 0,38 - 1,85 0,38 - 1,85 0,64 - 3,61 0,80 - 4,32
(G25) maximum
Gas consumption - Propane G31 minimum- m3/h 0,13 - 0,61 0,13 - 0,61 0,21 - 1,20 0,27 - 1,44
maximum
Mass flue gas flow rate minimum- kg/h 5,3 - 25,2 5,3 - 25,2 8,9 - 49,3 11,1 - 57,3
maximum

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3. Technical specifications AGC 10/15 AGC 15 AGC 25 AGC 35

Boiler type AGC 10/15 AGC 15 AGC 25 AGC 35


Flue gas temperature minimum- °C 30 - 65 30 - 65 30 - 80 30 - 75
maximum
Maximum counter pressure Pa 80 80 130 140
Characteristics of the heating circuit
Water content (ex expansion vessel) l 1,9 1,9 1,9 2,5
Water operating pressure minimum kPa (bar (MPa)) 80 (0,8) 80 (0,8) 80 (0,8) 80 (0,8)
Water operating pressure (PMS) maximum kPa (bar (MPa)) 300 (3,0) 300 (3,0) 300 (3,0) 300 (3,0)
Water temperature maximum °C 110 110 110 110
Operating temperature maximum °C 90 90 90 90
Electrical characteristics
Power supply voltage VAC 230 230 230 230
Power consumption - Full load maximum W 101 101 116 132
Electrical protection index IP21 IP21 IP21 IP21
Other characteristics
Weight (empty) kg 56 56 56 50

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AGC 10/15 AGC 15 AGC 25 AGC 35 4. Description

4 Description

4.1 Operating principle

4.1.1. Gas/air setting

Air is sucked in by the fan and the gas injected into the venturi
attached to the fan inlet. The fan rotation speed modulates and adapts
to thermal energy requirements thanks to the temperatures measured
by the various sensors. The gas and air are mixed in the venturi, which
enables operation at a constant ratio. The noise of the venturi is
absorbed by a silencer attached to its inlet. The gas/air mixture is
carried to the burner in the top of the exchanger, guided by the pre-
mix channel.

4.1.2. Combustion

The burner heats the heating water circulating in the heat


exchanger. At a return temperature lower than around 55°C, the flue
gases cool down to a temperature lower than the dew point, thus
causing the condensation of the water vapour contained in the flue
gases in the lower section of the heat exchanger. The heat released
during this condensation process (the latent heat or condensing heat)
is also transferred to the heating water. The cooled combustion gases
are evacuated via the combustion gas outlet flue. The condensation
water is evacuated via a condensate trap.

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4. Description AGC 10/15 AGC 15 AGC 25 AGC 35

4.2 Main parts

4 3 2 1 1 Flue gas discharge pipe


2 Flue gas measuring point
3 Heat exchanger
19
4 Ignition/ionization electrode
5 18
17 5 Box for the control PCBs

16 6 Control panel
6 15 7 Command module
14 8 Water pressure sensor
7
13 9 Circulation pump
12 10 Hydroblock
11 11 3-way valve
10 12 Safety valve
8 13 Casing
9
C003072-C
14 Expansion vessel
15 Combined venturi and gas valve unit
16 Fan
17 Air intake silencer
18 Mixer pipe
19 Automatic air vent

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AGC 10/15 AGC 15 AGC 25 AGC 35 4. Description

4.3 Control panel

4.3.1. Description of the keys

A000866-A
0 2 4 6 8 10 12 14 16 18 20 22 24

B bar

j
p b AUTO x c g m r M

C ( ' STD t

D E F

A Temperature setting key (heating, DHW, swimming pool)


B Operating mode selection key
C DHW override key
D Key to access the parameters reserved for the installer
E Keys on which the function varies as and when selections
are made
F Rotary setting button:
4 Turn the rotary button to scroll through the menus or
modify a value
4 Press the rotary button to access the selected menu
or confirm a value modification

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4. Description AGC 10/15 AGC 15 AGC 25 AGC 35

4.3.2. Description of the display

n Key functions

> Access to the various menus


0 2 4 6 8 10 12 14 16 18 20 22 24

( Used to scroll through the menus


’ Used to scroll through the parameters
bar
r ? The symbol is displayed when help is available
j
p b AUTO x c g m r L f Used to display the curve of the parameter selected
C002696-A

( ' STD t STD Reset of the time programmes


b Selection of comfort mode or selection of the days to be
programmed
v Selection of reduced mode or deselection of the days to
be programmed
j Back to the previous level
ESC Back to the previous level without saving the
modifications made
t Manual reset

n Flame output level

The whole symbol flashes: The burner starts up but the


0 2 4 6 8 10 12 14 16 18 20 22 24
flame is not yet present
C002705-A

bar Part of the symbol flashes: Output is increasing


j
p b AUTO x c g m r M
C002704-A
C002701-B

STD t
Steady symbol: The required output has been reached
C002703-A

Part of the symbol flashes: Output is dropping


C002702-A

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AGC 10/15 AGC 15 AGC 25 AGC 35 4. Description

n Solar (If connected)

u The solar load pump is running


0 2 4 6 8 10 12 14 16 18 20 22 24

The top part of the tank is reheated to the tank set point

L000200-A
The entire tank is reheated to the tank set point

L000201-A
bar

j
p b AUTO x c g m r M

L000197-A
The entire tank is reheated to the solar tank set point

L000198-A
STD t
The tank is not loaded - Presence of the solar control

L000199-A
system

n Operating modes

p Summer mode: The heating is off. Domestic hot water


0 2 4 6 8 10 12 14 16 18 20 22 24
continues to be produced
b WINTER mode: Heating and domestic hot water working
bar

j
p b AUTO x c g m r M
C002697-B

STD t

AUTO Operation in automatic mode according to the timer


0 2 4 6 8 10 12 14 16 18 20 22 24
programme
x Comfort mode: The symbol is displayed when a DAY
override (comfort) is activated
bar

j 4 Flashing symbol: Temporary override


p b AUTO x c g m r M
4 Steady symbol: Permanent override
C002698-B

STD t m Reduced mode: The symbol is displayed when a NIGHT


override (reduced) is activated
4 Flashing symbol: Temporary override
4 Steady symbol: Permanent override

g Holiday mode: The symbol is displayed when a HOLIDAY


override (antifreeze) is activated
4 Flashing symbol: Holiday mode programmed
4 Steady symbol: Holiday mode active
m Manual mode: The boiler operates with the displayed set
point. All of the pumps operate. The 3-way valves are not
controlled.

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4. Description AGC 10/15 AGC 15 AGC 25 AGC 35

n System pressure

bar Pressure indicator: The symbol is displayed when a water


0 2 4 6 8 10 12 14 16 18 20 22 24
pressure sensor is connected.
4 Flashing symbol: The water pressure is insufficient.
bar
4 Steady symbol: The water pressure is sufficient.
j l Water pressure level
p b AUTO x c g m r M

C002708-A
4 R: 0,9 to 1,1 bar
STD t
4 E: 1,2 to 1,5 bar
4 Z: 1,6 to 1,9 bar
4 A: 2,0 to 2,3 bar
4 l: > 2,4 bar

n Domestic Hot Water override

A bar is displayed when a DHW override is activated:


0 2 4 6 8 10 12 14 16 18 20 22 24

4 Flashing bar: Temporary override


4 Steady bar: Permanent override
bar

j
p b AUTO x c g m r M
C002707-A

STD t
n Other information

4.3.3. Browsing in the menus

1. To select the desired menu, turn the rotary button.


0

#MEASURES
2 4 6 8 10 12 14 16 18 20 22 24
2. To access the menu, press the rotary button.

a To go back to the previous display, press the key j.


#CHOICE TIME PROG.
v #TIME
1

PROGRAM
2
#SETTING
1

bar
c #TIME .DAY
2

r
j
p b AUTO x c g m r L

( ' STD t

C002220-B-04

3. To select the desired parameter, turn the rotary button.


0 2 4 6 8 10 12 14 16 18 20 22 24
4. To modify the parameter, press the rotary button.

a
CURRENT PROG.B P2

v
1

2
CURRENT PROG.C P3
To go back to the previous display, press the key j.
1

bar
c 2

r
j
p b AUTO x c g m r L

( ' STD t

C002221-C-04

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AGC 10/15 AGC 15 AGC 25 AGC 35 4. Description

5. To modify the parameter, turn the rotary button.


0 2 4 6 8 10 12 14 16 18 20 22 24
6. To confirm, press the rotary button.

a
CURRENT PROG.C P4
"Choice of the timeprogram
v
1

applied C"
bar
c
1
2
2

To cancel, press key h.


r
j
p b AUTO x c g m r L

( ' STD t

C002222-C-04

7. To go back to the main display, press key j2 times.


0 2 4 6 8 10 12 14 16 18 20 22 24
It is possible to use the ( and ’ keys instead of the rotary
2x
LUNDI 11:45
button.
v
1

bar
c 2

r
j
p b AUTO x c g m r M

( ' STD t

C002224-D-04

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5. Operating the appliance AGC 10/15 AGC 15 AGC 25 AGC 35

5 Operating the appliance

5.1 Putting the appliance into operation

1. Turn on the boiler using the on/off switch.

8 20 22 24

0
l

C003159-B

2. The first time the boiler is powered up, the LANGUAGE menu is
0 2 4 6 8 10 12 14 16 18 20 22 24 displayed. Select the desired language by turning the rotary
button.
ÿ
LANGUE FRANCAIS
Français - Deutsch - English -
v
1

Italiano - Espanol - Nederlands


c
1
2
2
- Pycck - Polski - Türk - 3. To confirm, press the rotary button.
The boiler will begin an automatic venting-programme (which lasts
bar
r
pb xc gm r
approx. 3 minutes) and will do this every time the power supply is
( ' STD t isolated. If there is a problem, the error is displayed on the screen.
4. Check the water pressure in the installation shown on the control
panel display.
C002286-C
If the water pressure is lower than 0,8 bar, more water
should be added. If necessary, top up the water level in the
heating system (recommended hydraulic pressure
between 1,5 and 2,0 bar).

5.2 Reading out measured values

The various values measured by the appliance are displayed in the


#MEASURES menu.
1. To access user level: Press the > key.
0 2 4 6 8 10 12 14 16 18 20 22 24
2. Select the menu #MEASURES.
SUNDAY 11:45

v
1

2
4 Turn the rotary button to scroll through the menus or
modify a value.
1

bar
c 2

r
j
p b AUTO x c g m r M 4 Press the rotary button to access the selected menu
( ' STD t or confirm a value modification.
¼For a detailed explanation of menu browsing, refer to
the chapter: "Browsing in the menus", page 17.
C002219-D-04

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AGC 10/15 AGC 15 AGC 25 AGC 35 5. Operating the appliance

User level - #MEASURES Menu

Parameter Description Unit


OUTSIDE TEMP. Outside temperature °C
ROOMTEMP.A (1) Room temperature of circuit A °C
ROOMTEMP.B (1) Room temperature of circuit B °C
ROOMTEMP.C (1) Room temperature of circuit C °C
BOILER TEMP Water temperature in the boiler °C
PRESSURE Water pressure in the installation bar (MPa)
WATER TEMP. (1) Water temperature in the DHW tank °C
TEMP DHW INST (1) Instant hot water temperature °C
STOR.TANK.TEMP Water temperature in the storage tank °C
(1)

SWIMMING P.T.B (1) Water temperature of the swimming pool on circuit B °C


SWIMMING P.T.C (1) Water temperature of the swimming pool on circuit C °C
OUTLET TEMP.B (1) Temperature of the flow water in circuit B °C
OUTLET TEMP.C (1) Temperature of the flow water in circuit C °C
TEMP.SYSTEM (1) Temperature of the system flow water if multi-generator °C
T.DHW BOTTOM (1) Water temperature in the bottom of the DHW tank °C
TEMP.TANK AUX (1) Water temperature in the second DHW tank connected to the AUX circuit °C
DHW A TEMP. (1) Water temperature in the second DHW tank connected to circuit A °C
TEMP.SOL.TANK (1) Temperature of the hot water produced by solar power (TS) °C
SOLAR.COLL.T. (1) Solar panel temperature (TC) °C
SOLA.ENERGY (1) Solar energy accumulated in the tank kWh
BACK TEMP Temperature of the boiler return water °C
FAN SPEED Fan rotation speed rpm
POWER Instantaneous boiler output (0%: Burner off or running at minimum output) %
CURRENT (µA) Ionization current µA
HEATCONS. (2) Energy consumed by the boiler in heating mode (estimated value) kWh
DHW CONS. (2) Energy consumed by the boiler in DHW mode (estimated value) kWh
NB IMPULS. Number of burner starts (not restartable)
The meter is incremented by 8 every 8 start-ups
RUNTIME Number of burner operation hours (not restartable) h
The meter is incremented by 2 every 2 hours
IN 0-10V (1) Voltage at input 0-10 V V
SEQUENCE Control system sequence
CTRL Software control number
(1) The parameter is only displayed for the options, circuits or sensors actually connected.
(2) The parameter is only displayed if the function is activated (parameter ENERGY METER in the #CONFIGURATION menu)

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5. Operating the appliance AGC 10/15 AGC 15 AGC 25 AGC 35

5.3 Changing the settings

5.3.1. Setting the set point temperatures

C Menu

Parameter Adjustment range Description Factory setting


DAY TEMP.A 5 to 30 °C Desired room temperature in comfort periods on circuit A 20 °C
NIGHT TEMP.A 5 to 30 °C Desired room temperature in reduced periods on circuit A 16 °C
DAY TEMP.B (1) 5 to 30 °C Desired room temperature in comfort periods on circuit B 20 °C
NIGHT TEMP.B (1) 5 to 30 °C Desired room temperature in reduced periods on circuit B 16 °C
DAY TEMP.C (1) 5 to 30 °C Desired room temperature in comfort periods on circuit C 20 °C
NIGHT TEMP.C (1) 5 to 30 °C Desired room temperature in reduced periods on circuit C 16 °C
DHW TEMP. (1) 10 to 80 °C Desired domestic hot water temperature in the DHW circuit 55 °C
TEMP.TANK AUX (1) 10 to 90 °C Desired domestic hot water temperature in the auxiliary circuit 55 °C
DHW A TEMP. (1) 10 to 90 °C Desired domestic hot water temperature in circuit A 55 °C
TEMP.SOL.TANK (1)
(2)
20 to 80 °C Maximum load temperature of the tank’s solar zone 65 °C

SWIMMING P.T.B (1) HG / 0.5 to 39 °C Desired temperature for swimming pool B 20 °C


SWIMMING P.T.C (1) HG / 0.5 to 39 °C Desired temperature for swimming pool C 20 °C
WATER T.NIGHT 10 to 80 °C Desired domestic hot water temperature in the DHW circuit 10 °C
WATER T.NIGHTAUX 10 to 90 °C Desired domestic hot water temperature in the auxiliary circuit 10 °C
WATER T.NIGHT.A 10 to 90 °C Desired domestic hot water temperature in circuit A 10 °C
(1) The parameter is only displayed for the options, circuits or sensors actually connected.
(2) The menu is only displayed if the solar control system is connected

5.3.2. Selecting the operating mode

To select an operating mode, proceed as follows:


1. Press the MODE key.
2. To select the desired parameter, turn the rotary button.
3. To modify the parameter, press the rotary button.
To go back to the previous display, press the key j.
4. To modify the parameter, turn the rotary button.
MODE 5. To confirm, press the rotary button.

To cancel, press key h.

C002267-A

21 15/03/2016 - 300026080-001-07
AGC 10/15 AGC 15 AGC 25 AGC 35 5. Operating the appliance

MODE Menu
Parameter Adjustment range Description Factory setting
AUTOMATIQUE The comfort ranges are determined by the timer programme.
DAY 7/7, xx:xx Comfort mode is forced until the time indicated or all the time (7/7). Present time + 1
hour
NIGHT 7/7, xx:xx Reduced mode is forced until the time indicated or all the time Present time + 1
(7/7). hour
HOLIDAYS 7/7, 1 to 364 The antifreeze mode is active on all boiler circuits. Present date + 1
Number of days’ holiday: xx (1) day
heating OFF: xx:xx (1)
Restarting: xx:xx (1)
SUMMER The heating is off.
Domestic hot water continues to be produced.
MANUEL The generator operates according to the set point setting. All of
the pumps operate. Option of setting the set point by simply
turning the rotary button.
FORCE AUTO (2) YES / NO An operating mode override is activated on the remote control
(option).
To force all circuits to run on AUTOMATIQUE mode, select
YES.
(1) The start and end days and the number of days are calculated in relation to each other.
(2) The parameter is only displayed if a room sensor is connected.

5.3.3. Forcing domestic hot water production

To force domestic hot water production, proceed as follows:


1. Press the r key.
2. To select the desired parameter, turn the rotary button.
3. To modify the parameter, press the rotary button.
To go back to the previous display, press the key j.
4. To modify the parameter, turn the rotary button.
MODE 5. To confirm, press the rotary button.

To cancel, press key h.

C002268-A

r Menu
Parameter Description Factory setting
AUTOMATIQUE The domestic hot water comfort ranges are determined by the timer programme.
COMFORT Domestic hot water comfort mode is forced until the time indicated or all the time (7/7). Present time + 1 hour

15/03/2016 - 300026080-001-07 22
5. Operating the appliance AGC 10/15 AGC 15 AGC 25 AGC 35

5.3.4. Setting the contrast and lighting on the


display

1. To access user level: Press the > key.


0 2 4 6 8 10 12 14 16 18 20 22 24
2. Select the menu #SETTING.
SUNDAY 11:45

v
1

2
4 Turn the rotary button to scroll through the menus or
modify a value.
1

bar
c 2

r
j
p b AUTO x c g m r M 4 Press the rotary button to access the selected menu
( ' STD t or confirm a value modification.
¼For a detailed explanation of menu browsing, refer to
the chapter: "Browsing in the menus", page 17.
C002219-D-04 3. Set the following parameters:

User level - #SETTING Menu

Parameter Adjustment range Description Factory setting Customer setting


CONTRAST DISP. Adjusting the display contrast.
BACK LIGHT COMFORT The screen is illuminated continuously in ECO
daytime periods.
ECO The screen is illuminated for 2 minutes
whenever pressed.

5.3.5. Setting the time and date

1. To access user level: Press the > key.


0 2 4 6 8 10 12 14 16 18 20 22 24
2. Select the menu #TIME .DAY.
SUNDAY 11:45

v
1

2
4 Turn the rotary button to scroll through the menus or
modify a value.
1

bar
c 2

r
j
p b AUTO x c g m r M 4 Press the rotary button to access the selected menu
( ' STD t or confirm a value modification.
¼For a detailed explanation of menu browsing, refer to
the chapter: "Browsing in the menus", page 17.
C002219-D-04 3. Set the following parameters:

User level - #TIME .DAY Menu (1)

Parameter Adjustment range Description Factory setting Customer setting


HOURS 0 to 23 Hours setting
MINUTE 0 to 59 Minutes setting
DAY Monday to Sunday Setting the day of the week
DATE 1 to 31 Day setting
MONTH January to December Month setting
YEAR 2008 to 2099 Year setting
SUM.TIME AUTO automatic switch to summer time on the last Sunday AUTO
in March and back to winter time on the last Sunday
in October.
MANU for countries where the time change is done on other
dates or is not in use.
(1) According to the configuration

23 15/03/2016 - 300026080-001-07
AGC 10/15 AGC 15 AGC 25 AGC 35 5. Operating the appliance

5.3.6. Selecting a timer programme

1. To access user level: Press the > key.


0 2 4 6 8 10 12 14 16 18 20 22 24
2. Select the menu #CHOICE TIME PROG..
SUNDAY 11:45

v
1

2
4 Turn the rotary button to scroll through the menus or
modify a value.
1

bar
c 2

r
j
p b AUTO x c g m r M 4 Press the rotary button to access the selected menu
( ' STD t or confirm a value modification.
¼For a detailed explanation of menu browsing, refer to
the chapter: "Browsing in the menus", page 17.
C002219-D-04 3. To select the desired parameter.
4. Assign the desired timer programme (P1 to P4) to the circuit with
the rotary button.

User level - #CHOICE TIME PROG. Menu

Parameter Adjustment range Description


CURRENT PROG.A P1 / P2 / P3 / P4 Comfort programme activated
(Circuit A)
CURRENT PROG.B P1 / P2 / P3 / P4 Comfort programme activated
(Circuit B)
CURRENT PROG.C P1 / P2 / P3 / P4 Comfort programme activated
(Circuit C)

5.3.7. Customising a timer programme

1. To access user level: Press the > key.


0 2 4 6 8 10 12 14 16 18 20 22 24
2. Select the menu #TIME PROGRAM.
SUNDAY 11:45

v
1

2
4 Turn the rotary button to scroll through the menus or
modify a value.
1

bar
c 2

r
j
p b AUTO x c g m r M 4 Press the rotary button to access the selected menu
( ' STD t or confirm a value modification.
¼For a detailed explanation of menu browsing, refer to
the chapter: "Browsing in the menus", page 17.
C002219-D-04 3. To select the desired parameter.

User level - #TIME PROGRAM Menu

Parameter Time schedule Description


TIME PROG.A PROG P2 A Timer programme for circuit A
PROG P3 A
PROG P4 A
TIME PROG.B PROG P2 B Timer programme for circuit B
PROG P3 B
PROG P4 B
TIME PROG.C PROG P2 C Timer programme for circuit C
PROG P3 C
PROG P4 C
TIME PROG.DHW DHW circuit timer programme
TIME PROG.AUX Auxiliary circuit timer programme

15/03/2016 - 300026080-001-07 24
5. Operating the appliance AGC 10/15 AGC 15 AGC 25 AGC 35

4. To select a timer programme to be modified.


5. To select to days for which the timer programme is to be
0 2 4 6 8 10 12 14 16 18 20 22 24 modified:
Turn the rotary button to the left until you reach the day desired.
a
PROG P2 C
Mo Tu We Th Fr Sa Su
v
1

To confirm, press the rotary button.


2
"Display of the timeprogram.
1 To continuepush on the button"
bar
c 2

r
j
p b AUTO x c g m r L

( ' STD t

C002228-B-04

6. b: Day selection
0 2 4 6 8 10 12 14 16 18 20 22 24
Press key b / v until the symbol b is displayed.

a
PROG P2 C
Mo Tu We Th Fr Sa Su Turn the rotary button to the right to select the day(s) desired.
v
1

"Select the days to


v: Cancelling the day selection
2

1 program"
bar
c 2

r
p b AUTO x c g m
j
L
Press key b / v until the symbol v is displayed.
r
Turn the rotary button to the right to cancel selection of the relevant
( ' t
day(s).
STD

7. When the days desired for the programme have been selected,
press the rotary button to confirm.

C002229-C-04

8. To define the timer ranges for the comfort mode and reduced
06:00
mode:
Turn the rotary button to the left until 0:00 is displayed. The first
0 2 4 6 8 10 12 14 16 18 20 22 24 segment of the graphic bar for the timer programme flashes.

a
PROG P2 C 06:00
Mo Tu We Th Fr Sa Su 9. b: Comfort mode selection
v
1

Set the time program.


bar
c
1
2
2

Press key b / v until the symbol b is displayed.


r
p b AUTO x c g m
j
L
To select a comfort time range, turn the rotary button to the right.
r
t v: Reduced mode selection
( '
Press key b / v until the symbol v is displayed.
STD

To select a reduced time range, turn the rotary button to the right.
10.When the times for the comfort mode have been selected, press
the rotary button to confirm.

C002230-E-04

User level - #TIME PROGRAM Menu

Day Comfort periods / Filling enabled:


P1 P2 _______________ P3 _______________ P4 _______________
_______________
TIME PROG.A Monday 6:00 to 22:00
Tuesday 6:00 to 22:00
Wednesday 6:00 to 22:00
Thursday 6:00 to 22:00
Friday 6:00 to 22:00
Saturday 6:00 to 22:00
Sunday 6:00 to 22:00

25 15/03/2016 - 300026080-001-07
AGC 10/15 AGC 15 AGC 25 AGC 35 5. Operating the appliance

User level - #TIME PROGRAM Menu

Day Comfort periods / Filling enabled:


P1 P2 _______________ P3 _______________ P4 _______________
_______________
TIME PROG.B Monday 6:00 to 22:00
Tuesday 6:00 to 22:00
Wednesday 6:00 to 22:00
Thursday 6:00 to 22:00
Friday 6:00 to 22:00
Saturday 6:00 to 22:00
Sunday 6:00 to 22:00
TIME PROG.C Monday 6:00 to 22:00
Tuesday 6:00 to 22:00
Wednesday 6:00 to 22:00
Thursday 6:00 to 22:00
Friday 6:00 to 22:00
Saturday 6:00 to 22:00
Sunday 6:00 to 22:00
TIME PROG.DHW Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday
TIME PROG.AUX Monday
Tuesday
Wednesday
Thursday
Friday
Saturday
Sunday

5.4 Installation shutdown

CAUTION

Do not switch off the mains supply to the appliance. If the


central heating system is not used for a long period, we
recommend activating the HOLIDAYS mode (to ensure
the anti-grip of the heating pump).

5.5 Antifreeze protection

When the heating water temperature in the boiler is too low, the
integrated boiler protection system starts up. This protection functions
as follows:
4 If the water temperature is lower than 7°C, the heating pump starts
up.

15/03/2016 - 300026080-001-07 26
5. Operating the appliance AGC 10/15 AGC 15 AGC 25 AGC 35

4 If the water temperature is lower than 4°C, the boiler starts up.
4 If the water temperature is higher than 10°C, the boiler shuts down
and the circulation pump continues to run for a short time.
4 If the water temperature in the storage tank is less than 4°C, it is
reheated to its set point.

CAUTION

4 The antifreeze protection does not function if the


appliance is switched off.
4 The integrated protection system only protects the
boiler, not the installation. To protect the installation,
set the appliance to HOLIDAYS mode.

The HOLIDAYS mode protects:


4 The installation if the outside temperature is lower than 3°C
(factory setting).
4 The room temperature if a remote control is connected and the
room temperature is lower than 6 °C (factory setting).
4 The domestic hot water tank if the tank temperature is lower
than 4 °C (the water is reheated to 10 °C).
To configure the holidays mode: ¼See chapter: "Selecting the
operating mode", page 21.

27 15/03/2016 - 300026080-001-07
AGC 10/15 AGC 15 AGC 25 AGC 35 6. Checking and maintenance

6 Checking and maintenance

6.1 General instructions

The boiler does not require a lot of maintenance. Nevertheless, we


recommend having the boiler inspected and serviced at regular
intervals.
4 Maintenance and cleaning of the boiler must be carried out at least
once a year by a qualified technician.
4 Have the flues swept at least once a year or more, depending on
the regulations in force in your country.

CAUTION

4 Maintenance operations must be done by a qualified


engineer.
4 We recommend taking out a maintenance contract.
4 Only original spare parts must be used.
4 Make certain that the flues and chimneys are
connected, in good condition and not blocked.
4 Do not modify nor block the condensate outlet(s).
4 If a neutralisation system is installed, follow the
instructions delivered with the neutralisation system
for cleaning and servicing of this system.

The boiler displays a message whenever maintenance is necessary.


1. When the message, REVISION, is displayed, press ? to display
0 2 4 6 8 10 12 14 16 18 20 22 24 the installer’s telephone number (only if the installer has input this
SUNDAY 11:45
parameter).
v
1
TEMP. : 68°

c
1
2
2

2. Contact the fitter.


r PCU COM.FAIL D27
bar

p b AUTO x c g m r
j
M 3. Ensure the Appliance is serviced in accordance with the
manufacturer’s instructions by a suitable qualified person.
( ' STD t

C002302-D-04

6.2 Periodic checks

4 Check the water pressure in the installation (MEASURE mode).

If the water pressure is lower than 0,8 bar, more water


should be added. If necessary, top up the water level in the
heating system (recommended hydraulic pressure
between 1,5 and 2,0 bar).

15/03/2016 - 300026080-001-07 28
6. Checking and maintenance AGC 10/15 AGC 15 AGC 25 AGC 35

4 Carry out a visual check for the presence of any water leaks.

T001507-B

4 Open and close the radiator valves several times a year (this
prevents the valves from seizing up).

4 Clean the outside of the boiler using a damp cloth and a light
detergent.
1
2
3
CAUTION

Only a qualified professional is authorised to clean the


4

T000181-B inside of the boiler.

29 15/03/2016 - 300026080-001-07
AGC 10/15 AGC 15 AGC 25 AGC 35 7. Troubleshooting

7 Troubleshooting

7.1 Anti-hunting

When the boiler is in Anti-short-cycle operating mode, the symbol ?


flashes.
1. Press the "?" key.
The message Operation assured when the restart temperature
will be reached is displayed.

This message is not an error message but an item of


information.

7.2 Messages (Code type Bxx or Mxx)

In the case of failure, the control panel displays a message and a


corresponding code.
1. Make a note of the code displayed.
The code is important for the correct and rapid diagnosis of the
type of failure and for any technical assistance that may be
needed.
2. Switch the boiler off and switch back on.
The boiler starts up again automatically when the reason for the
blocking has been removed.
3. If the code is displayed again, correct the problem by following the
instructions in the table below:

Code Messages Description Checking / solution


B00 BL.PSU ERROR The PSU PCB is incorrectly Parameter error on the PSU PCB
configured
4 Contact the professional who takes care of
maintenance of the appliance
B01 BL.BOILER MAX Maximum flow temperature The water flow in the installation is insufficient
exceeded
4 Check the circulation (direction, pump, valves)
B02 BL.HEATING SPEED The increase in flow temperature The water flow in the installation is insufficient
has exceeded its maximum limit
4 Check the circulation (direction, pump, valves)
4 Check the water pressure
Sensor error
4 Contact the professional who takes care of
maintenance of the appliance
B07 BL.DT OUTL RET. Maximum difference between The water flow in the installation is insufficient
the flow and return temperature
exceeded 4 Check the circulation (direction, pump, valves)
4 Check the water pressure
Sensor error
4 Contact the professional who takes care of
maintenance of the appliance

15/03/2016 - 300026080-001-07 30
7. Troubleshooting AGC 10/15 AGC 15 AGC 25 AGC 35

Code Messages Description Checking / solution


B08 BL.RL OPEN The RL inlet on the PCU PCB Parameter error
terminal block is open
4 Contact the professional who takes care of
maintenance of the appliance
Bad connection
4 Contact the professional who takes care of
maintenance of the appliance
B09 BL.INV.L/N 4 Contact the professional who takes care of maintenance of the appliance
B10 BL.SC.IN.OPEN The BL inlet on the PCU PCB The contact connected to the BL inlet is open
B11 terminal block is open
4 Contact the professional who takes care of
maintenance of the appliance
Parameter error
4 Contact the professional who takes care of
maintenance of the appliance
Bad connection
4 Contact the professional who takes care of
maintenance of the appliance
B13 BL. PCU COM Communication error with the Bad connection
SCU PCB
4 Contact the professional who takes care of
maintenance of the appliance
SCU PCB not installed in the boiler
4 Contact the professional who takes care of
maintenance of the appliance
B14 BL.WATER MIS. The water pressure is lower than Not enough water in the circuit
0,8 bar
4 Top up the installation with water
B15 BL.GAS PRESS Gas pressure too low Incorrect setting of the gas pressure switch on the SCU
PCB
4 Check that the gas valve is fully opened
4 Contact the professional who takes care of
maintenance of the appliance
B16 BL.BAD SU The SU PCB is not recognised Wrong SU PCB for this boiler
4 Contact the professional who takes care of
maintenance of the appliance
B17 BL.BAD PSU The parameters saved on the Parameter error on the PCU PCB
PCU PCB are impaired
Contact the professional who takes care of
4
maintenance of the appliance
B18 BL.BAD PSU The PSU PCB is not recognised Wrong PSU PCB for this boiler
4 Contact the professional who takes care of
maintenance of the appliance
B19 BL.NO CONFIG The boiler has not been The PSU PCB has been changed
configured
4 Contact the professional who takes care of
maintenance of the appliance
B21 BL.COM SU Communication error between Bad connection
the PCU and SU PCBs
4 Contact the professional who takes care of
maintenance of the appliance
B22 BL.FLAME LOS No flame during operation No ionization current
4 Check that the gas valve is fully opened
4 Contact the professional who takes care of
maintenance of the appliance
B25 BL.SU ERROR Internal error on the SU PCB 4 Contact the professional who takes care of
maintenance of the appliance
B26 BL.DHW. S. The DHW tank sensor is 4 Contact the professional who takes care of
disconnected or short circuited maintenance of the appliance

31 15/03/2016 - 300026080-001-07
AGC 10/15 AGC 15 AGC 25 AGC 35 7. Troubleshooting

Code Messages Description Checking / solution


B27 BL.DHW INST The sensor on the plate 4 Contact the professional who takes care of
exchanger outlet is disconnected maintenance of the appliance
or short circuited
B28 BL.BAD.CONFIG An HL tank is detected whilst the 4 Wait for 10 seconds to see whether the error persists
boiler cannot control it. 4 Contact the professional who takes care of
This message disappears after maintenance of the appliance
10 seconds if the boiler can
control the HL tank
B29 to BL.UNKNOWN Bxx Incorrect configuration of the 4 Contact the professional who takes care of
B34 PCU maintenance of the appliance
M04 REVISION A service is required The date programmed for the service has been reached
If the symbol ? flashes, press key ?. The installer’s
4
contact details are displayed.
4 Contact the professional who takes care of
maintenance of the appliance
M05 REVISION A An A, B or C service is required The date programmed for the service has been reached
M06 REVISION B 4 If the symbol ? flashes, press key ?. The installer’s
M07 REVISION C contact details are displayed.
4 Contact the professional who takes care of
maintenance of the appliance
M20 DISGAS A boiler vent cycle is underway Switching the boiler on
4 Wait 3 minutes
FL.DRY.B XX DAYS Floor drying is active Floor drying is underway. Heating on the circuits not
FL.DRY.C XX DAYS XX DAYS = Number of days’ concerned is shut down.
FL.DRY.B+C XX floor drying remaining. Contact the professional who takes care of
4
DAYS maintenance of the appliance
M23 CHANGE OUTSI.S The outside temperature sensor Change the outside radio temperature sensor.
is defective.
M30 BL.SYSTEM No communication with the 4 Contact the professional who takes care of
NETWORK master regulation through the maintenance of the appliance
MODBUS network
M31 BL.COM MODBUS Incorrect configuration of the 4 Contact the professional who takes care of
MODBUS network maintenance of the appliance

7.3 Faults (Code type Lxx or Dxx)

In the event of operational failure, the control panel flashes and


displays an error message and a corresponding code.
1. Make a note of the code displayed.
The code is important for the correct and rapid diagnosis of the
type of failure and for any technical assistance that may be
0 2 4 6 8 10 12 14 16 18 20 22 24

SUNDAY 11:45

v
1

2
TEMP. : 68° needed.
2. Press the t key. If the code is displayed again, switch off the boiler
1

c 2

r PCU. COM. FAIL. D27


bar

j
p b AUTO x c g m r M
and then switch it back on.
( STD t

C002604-B-04

15/03/2016 - 300026080-001-07 32
7. Troubleshooting AGC 10/15 AGC 15 AGC 25 AGC 35

3. Press the ? key. Follow the instructions displayed to solve the


0 2 4 6 8 10 12 14 16 18 20 22 24 problem.
4. Consult the meaning of the codes in the table below:
SUNDAY 11:45

v
1
TEMP. : 68°
2

c 2

r PCU COM.FAIL D27


bar

j
p b AUTO x c g m r M

( ' STD t

C002302-D-04

Code Faults Cause Description Checking / solution


of the
fault
L00 PSU FAIL PCU PSU PCB not connected Bad connection
PSU PCB faulty
4 Contact the professional who takes care of
maintenance of the appliance
L01 PSU PARAM FAIL PCU The safety parameters are incorrect Bad connection
PSU PCB faulty
4 Contact the professional who takes care of
maintenance of the appliance
L02 DEF.OUTLET S. PCU The boiler flow sensor has short- Bad connection
circuited Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
L03 DEF.OUTLET S. PCU The boiler flow sensor is on an open Bad connection
circuit Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
L04 DEF.OUTLET S. PCU Boiler temp too low Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
No water circulation
4 Vent the air in the heating system
4 Check the circulation (direction, pump,
valves)
4 Check the water pressure
L05 STB OUTLET PCU Boiler temperature too high Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
No water circulation
4 Vent the air in the heating system
4 Check the circulation (direction, pump,
valves)
4 Check the water pressure
L06 BACK S.FAILURE PCU The return temperature sensor has Bad connection
short-circuited Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance

33 15/03/2016 - 300026080-001-07
AGC 10/15 AGC 15 AGC 25 AGC 35 7. Troubleshooting

Code Faults Cause Description Checking / solution


of the
fault
L07 BACK S.FAILURE PCU The return temperature sensor is on Bad connection
an open circuit Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
L08 BACK S.FAILURE PCU Return temperature too low Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
No water circulation
4 Vent the air in the heating system
4 Check the circulation (direction, pump,
valves)
4 Check the water pressure
L09 STB BACK PCU Return temperature too high Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
No water circulation
4 Vent the air in the heating system
4 Check the circulation (direction, pump,
valves)
4 Check the water pressure
L10 DT RET-DEP>MAX PCU Difference between the flow and Bad connection
return temperatures insufficient Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
No water circulation
4 Vent the air in the heating system
4 Check the circulation (direction, pump,
valves)
4 Check the water pressure
L11 DEP-RET>MAX PCU Difference between the flow and Bad connection
return temperatures too great Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
No water circulation
4 Vent the air in the heating system
4 Check the circulation (direction, pump,
valves)
4 Check the water pressure
L12 STB OPEN PCU Maximum boiler temperature Bad connection
exceeded (STB thermostat Sensor fault
maximum)
4 Contact the professional who takes care of
maintenance of the appliance
No water circulation
4 Vent the air in the heating system
4 Check the circulation (direction, pump,
valves)
4 Check the water pressure

15/03/2016 - 300026080-001-07 34
7. Troubleshooting AGC 10/15 AGC 15 AGC 25 AGC 35

Code Faults Cause Description Checking / solution


of the
fault
L14 BURNER FAILURE PCU 5 burner start-up failures No ignition
4 Contact the professional who takes care of
maintenance of the appliance
Ignition arc, but no flame formation
4 Check that the gas valve is fully opened
4 Contact the professional who takes care of
maintenance of the appliance
Presence of the flame but insufficient ionization
(<3 µA)
4 Check that the gas valve is fully opened
4 Contact the professional who takes care of
maintenance of the appliance
L16 PARASIT FLAME PCU Detection of a parasite flame Ionization current present even though there is no
flame
Ignition transformer defective
Gas valve defect
The burner remains very hot: O2 too low

4 Contact the professional who takes care of


maintenance of the appliance
L17 VALVE FAIL PCU Problem on the gas valve SU PCB faulty
4 Contact the professional who takes care of
maintenance of the appliance
L34 FAN FAILURE PCU The fan is not running at the right Bad connection
speed Fan defective
4 Contact the professional who takes care of
maintenance of the appliance
L35 BACK>BOIL FAIL PCU Flow and return reversed Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
Water circulation direction reversed
4 Check the circulation (direction, pump,
valves)
L36 I-CURRENT FAIL PCU The flame went out more than 5 No ionization current
times in 24 hours while the burner
was operating 4 Check that the gas valve is fully opened
4 Contact the professional who takes care of
maintenance of the appliance
L37 SU COM.FAIL PCU Communication failure with the SU Bad connection
PCB
4 Contact the professional who takes care of
maintenance of the appliance
L38 PCU COM.FAIL PCU Communication failure between the Bad connection
PCU and SCU PCBs SCU PCB not connected or faulty
4 Contact the professional who takes care of
maintenance of the appliance
L39 BL OPEN FAIL PCU The BL inlet opened for a short time Bad connection
External cause
Parameter incorrectly set
4 Contact the professional who takes care of
maintenance of the appliance

35 15/03/2016 - 300026080-001-07
AGC 10/15 AGC 15 AGC 25 AGC 35 7. Troubleshooting

Code Faults Cause Description Checking / solution


of the
fault
L40 TEST.HRU.FAIL PCU HRU/URC unit test error Bad connection
External cause
Parameter incorrectly set
4 Contact the professional who takes care of
maintenance of the appliance
L250 DEF.WATER MIS. PCU The water pressure is too low Hydraulic circuit incorrectly vented
Water leak
Measurement error
4 Top up with more water if necessary
4 Reset the boiler
L251 MANOMETRE FAIL PCU Fault on the water pressure sensor Wiring problem
The manometer is defect
Sensor pcb defect
4 Contact the professional who takes care of
maintenance of the appliance
D03 OUTL S.B FAIL. SCU Circuit B flow sensor fault Bad connection
D04 OUTL S.C FAIL. Circuit C flow sensor fault Sensor fault
Remarks:
4 Contact the professional who takes care of
The circuit pump is running.
maintenance of the appliance
The 3-way valve motor on the circuit
is no longer powered and can be
adjusted manually.
D05 OUTSI.S.FAIL. SCU Outside temperature sensor fault Bad connection
Remarks: Sensor fault
The boiler operates on BOILER
4 Contact the professional who takes care of
MAX temperature. maintenance of the appliance
The valve setting is no longer
ensured but monitoring the
maximum temperature of the circuit
after the valve is ensured.
Valves may be manually operated.
Reheating the domestic hot water
remains ensured.
D07 AUX.SENS.FAIL SCU Auxiliary sensor fault Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
D09 DHW S.FAILURE SCU Domestic hot water sensor fault Bad connection
Remarks: Sensor fault
Heating of domestic hot water is no
4 Contact the professional who takes care of
longer ensured.
maintenance of the appliance
The load pump operates.
The load temperature of the dhw
tank is the same as the boiler.
D11 ROOM S.A FAIL. SCU A room temperature sensor fault Bad connection
D12 ROOM S.B FAIL. B room temperature sensor fault Sensor fault
D13 ROOM S.C FAIL. C room temperature sensor fault
4 Contact the professional who takes care of
Note:
maintenance of the appliance
The circuit concerned operates
without any influence from the room
sensor.
D14 MC COM.FAIL SCU Communication failure between the Bad connection
SCU PCB and the boiler radio
module 4 Contact the professional who takes care of
maintenance of the appliance
Boiler module failure
4 Contact the professional who takes care of
maintenance of the appliance

15/03/2016 - 300026080-001-07 36
7. Troubleshooting AGC 10/15 AGC 15 AGC 25 AGC 35

Code Faults Cause Description Checking / solution


of the
fault
D15 ST.TANK S.FAIL SCU Storage tank sensor fault Bad connection
Note: Sensor fault
The hot water storage tank reheating
4 Contact the professional who takes care of
operation is no longer assured.
maintenance of the appliance
D16 SWIM.B S.FAIL SCU Swimming pool sensor fault circuit B Bad connection
D16 SWIM.C S.FAIL Swimming pool sensor fault circuit C Sensor fault
Note:
4 Contact the professional who takes care of
Swimming pool reheating is always
maintenance of the appliance
done during the circuit’s comfort
period.
D17 DHW 2 S.FAIL SCU Sensor fault tank 2 Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
D18 ST.TANK S.FAIL SCU Solar tank sensor fault Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
D19 SOL.COL.S.FAIL SCU Header sensor fault Bad connection
Sensor fault
4 Contact the professional who takes care of
maintenance of the appliance
D20 SOL COM.FAIL SCU Interruption in communication between the SCU PCB and the solar control system
4 Contact the professional who takes care of maintenance of the appliance
D27 PCU COM. FAIL SCU Communication failure between the SCU and PCU PCBs
4 Contact the professional who takes care of maintenance of the appliance
D32 5 RESET:ON/OFF SCU 5 resets done in less than an hour
4 Switch the boiler off and switch back on
4 If the boiler does not start after several resets (5 attempts possible), contact your
heating engineer and inform him of the error message displayed
D37 TA-S SHORT-CIR SCU The Titan Active System® is short-circuited
4 Contact the professional who takes care of maintenance of the appliance
Remarks:
Domestic hot water production has stopped but can nonetheless be restarted using key
r.
The tank is no longer protected.
If a tank without Titan Active System® is connected to the boiler,check that the TAS
simulation connector (delivered with package AD212) is fitted to the sensor card.
D38 TA-S DISCONNEC SCU The Titan Active System® is on an open circuit
4 Contact the professional who takes care of maintenance of the appliance
Remarks:
Domestic hot water production has stopped but can nonetheless be restarted using key
r.
The tank is no longer protected.
If a tank without Titan Active System® is connected to the boiler,check that the TAS
simulation connector (delivered with package AD212) is fitted to the sensor card.
D99 DEF.BAD PCU SCU The SCU software version does not recognise the PCU connected
4 Contact the professional who takes care of maintenance of the appliance

37 15/03/2016 - 300026080-001-07
AGC 10/15 AGC 15 AGC 25 AGC 35 8. Energy savings

8 Energy savings

8.1 Energy-saving advice

4 Keep the room in which the boiler is installed well ventilated.


4 Do not block ventilation outlets.
4 Do not cover the radiators. Do not hang curtains in front of the
radiators.
4 Install reflective panels behind the radiators to prevent heat
losses.
4 Insulate the pipes in rooms that are not heated (cellars and lofts).
4 Close the radiators in rooms not in use.
4 Do not run hot (or cold) water pointlessly.
4 Install a water-saving shower head to save up to 40 % energy.
4 Take showers rather than baths. A bath consumes twice as much
water and energy.

8.2 Recommendations

The remote control is available in the following versions:


4 Wire
4 Radio
The setting of the control panel and/or of the remote control has a
considerable influence on energy consumption.

A few tips:
4 In the room in which the room thermostat is installed, it’s advised
not to use thermostatic valve radiators. If a thermostatic valve is
used the valve must be fully opened.
4 Completely closing and opening thermostatic valve radiators
causes undesirable temperature fluctuations. Open and close
thermostatic valves in small steps.
4 Lower the temperature to around 20°C. This reduces heating costs
and energy consumption.
4 Lower the temperature when you air the rooms.
4 When setting a time schedule , bear days when you are absent
and holidays in mind.

15/03/2016 - 300026080-001-07 38
9. Warranty AGC 10/15 AGC 15 AGC 25 AGC 35

9 Warranty

9.1 General

You have just purchased one of our appliances and we thank you for
the trust you have placed in our products.
Please note that your appliance will provide good service for a longer
period of time if it is regularly checked and maintained.
Your installer and our customer support network are at your disposal
at all times.

9.2 Warranty terms

The following provisions are not exclusive of the buyer being able
benefit from the legal provisions applicable regarding hidden defects
in the buyer’s country.
Starting from the purchase date shown on the original installer’s
invoice, your appliance has a contractual guarantee against any
manufacturing defect.
The length of the guarantee is mentioned in the price catalogue.
The manufacturer is not liable for any improper use of the appliance
or failure to maintain or install the unit correctly (the user shall take
care to ensure that the system is installed by a qualified engineer).

In particular, the manufacturer shall not be held responsible for any


damage, loss or injury caused by installations which do not comply
with the following:
4 applicable local laws and regulations,
4 specific requirements relating to the installation, such as national
and/or local regulations,
4 the manufacturer’s instructions, in particular those relating to the
regular maintenance of the unit,
4 the rules of the profession.
The warranty is limited to the exchange or repair of such parts as have
been recognised to be faulty by our technical department and does
not cover labour, travel and carriage costs.
The warranty shall not apply to the replacement or repair of parts
damaged by normal wear and tear, negligence, repairs by unqualified
parties, faulty or insufficient monitoring and maintenance, faulty
power supply or the use of unsuitable fuel.
Sub-assemblies such as motors, pumps, electric valves etc. are
guaranteed only if they have never been dismantled.
The legislation laid down by european directive 99/44/EEC,
transposed by legislative decree No. 24 of 2 February 2002 published
in O.J. No. 57 of 8 March 2002, continues to apply.

39 15/03/2016 - 300026080-001-07
en

Appendix

Information on the ecodesign and energy labelling directives


Contents

Contents
1 Specific information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.1 Recommendations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.2 Ecodesign Directive . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 3
1.3 Technical data . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .3
1.4 Circulation pump . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.5 Disposal and Recycling . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
1.6 Product fiche - Boiler space heaters . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.7 Product data sheet - Temperature controls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 4
1.8 Package fiche - Boilers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 5

2 300026080 - ErP03 - 29032016


1 Specific information

1 Specific information

1.1 Recommendations

Note
Only qualified persons are authorised to assemble, install and
maintain the installation.

1.2 Ecodesign Directive

This product conforms to the requirements of European Directive


2009/125/EC on the ecodesign of energy-related products.

1.3 Technical data

Tab.1 Technical parameters for boiler space heaters


Product name AGC 10/15 AGC 15 AGC 25 AGC 35
Condensing boiler Yes Yes Yes Yes
Low-temperature boiler(1) No No No No
B1 boiler No No No No
Cogeneration space heater No No No No
Combination heater No No No No
Rated heat output Prated kW 10 15 25 35
Useful heat output at rated heat output P4 kW 10.4 14.9 24.8 34.8
and high temperature regime(2)
Useful heat output at 30% of rated heat P1 kW 3.5 5.0 8.3 11.6
output and low temperature regime(1)
Seasonal space heating energy efficiency ƞs % 93 94 94 94
Useful efficiency at rated heat output and ƞ4 % 89.5 89.5 89.4 89.3
high temperature regime(2)
Useful efficiency at 30% of rated heat ƞ1 % 99.3 99.3 99.2 99.6
output and low temperature regime(1)
Auxiliary electricity consumption
Full load elmax kW 0.024 0.031 0.045 0.062
Part load elmin kW 0.020 0.021 0.019 0.021
Stand-by PSB kW 0.004 0.004 0.004 0.004
Other characteristics
Standby heat loss Pstby kW 0.078 0.078 0.078 0.085
Ignition burner power consumption Pign kW - - - -
Annual energy consumption QHE GJ 31 46 77 107
Sound power level, indoors LWA dB 37 46 51 53
Emissions of nitrogen oxides NOX mg/kWh 28 30 34 38
(1) Low temperature means for condensing boilers 30°C, for low temperature boilers 37°C and for other heaters 50°C return temperature (at
heater inlet).
(2) High temperature regime means 60°C return temperature at heater inlet and 80°C feed temperature at heater outlet.

300026080 - ErP03 - 29032016 3


1 Specific information

See
The back cover for contact details.

1.4 Circulation pump

Note
The benchmark for the most efficient circulators is EEI ≤ 0.20.

1.5 Disposal and Recycling

Fig.1 Recycling
Warning
Removal and disposal of the boiler must be carried out by a quali
fied installer in accordance with local and national regulations.

MW-3000179-03
If you need to remove the boiler, proceed as follows:
1. Switch off the boiler.
2. Cut the electrical power to the boiler.
3. Close the main gas valve.
4. Close the water mains.
5. Close the gas valve on the boiler.
6. Drain the installation.
7. Remove the air vent hose above the siphon.
8. Remove the siphon.
9. Remove the air/flue gas pipes.
10. Disconnect all pipes on the underside of the boiler.
11. Dismantle the boiler.

1.6 Product fiche - Boiler space heaters

Tab.2 Product fiche for boiler space heaters


Product name AGC 10/15 AGC 15 AGC 25 AGC 35
Seasonal space heating energy efficiency class A A A A

Rated heat output (Prated or Psup) kW 10 15 25 35


Seasonal space heating energy efficiency % 93 94 94 94
Annual energy consumption GJ 31 46 77 107
Sound power level LWA indoors dB 37 46 51 53

See
For specific precautions on assembly, installation and mainte
nance: see the chapter on Safety Instructions.

1.7 Product data sheet - Temperature controls

Tab.3 Product data sheet for the Temperature controls


DIEMATIC iSystem
Class II
Contribution to space heating energy efficiency % 2

4 300026080 - ErP03 - 29032016


1 Specific information

1.8 Package fiche - Boilers

Fig.2 Package fiche for boilers indicating the space heating energy efficiency of the package

Seasonal space heating energy efficiency of boiler 1

‘I’ %

Temperature control Class I = 1%, Class II = 2%, Class III = 1.5%, 2


Class IV = 2%, Class V = 3%, Class VI = 4%,
from fiche of temperature control Class VII = 3.5%, Class VIII = 5% + %

Supplementary boiler Seasonal space heating energy efficiency (in %)

from fiche of boiler 3

( - ‘I’ ) x 0.1 = ± %

Solar contribution (1)


Tank rating
from fiche of solar device
A* = 0.95, A = 0.91,
Collector size (in m²) Tank volume (in m³) Collector efficiency (in B = 0.86, C = 0.83,
%) D - G = 0.81 4

(‘III’ x + ‘IV’ x ) x 0.9 x ( /100) x = + %


(1) If tank rating is above A, use 0.95

Supplementary heat pump Seasonal space heating energy efficiency (in %)

from fiche of heat pump 5

( - ‘I’ ) x ‘II’ = + %

Solar contribution AND Supplementary heat pump

select smaller value 4 5 6

0.5 x OR 0.5 x = - %

Seasonal space heating energy efficiency of package 7

Seasonal space heating energy efficiency class of package

+ ++ +++
G F E D C B A A A A
<30%

Boiler and supplementary heat pump installed with low temperature heat emitters at 35°C ?

from fiche of heat pump 7

+ (50 x ‘II’) = %

The energy efficiency of the package of products provided for in this fiche may not correspond to its actual energy efficiency once installed
in a building, as this efficiency is influenced by further factors such as heat loss in the distribution system and the dimensioning of the
products in relation to building size and characteristics.
AD-3000743-01

I The value of the seasonal space heating energy efficiency of the


preferential space heater, expressed in %.

300026080 - ErP03 - 29032016 5


1 Specific information

II The factor for weighting the heat output of preferential and supple
mentary heaters of a package as set out in the following table.
III The value of the mathematical expression: 294/(11 · Prated),
whereby ‘Prated’ is related to the preferential space heater.
IV The value of the mathematical expression 115/(11 · Prated),
whereby ‘Prated’ is related to the preferential space heater.

Tab.4 Weighting of boilers


Psup / (Prated + Psup)(1)(2) II, package without hot water storage tank II, package with hot water storage tank
0 0 0
0.1 0.3 0.37
0.2 0.55 0.70
0.3 0.75 0.85
0.4 0.85 0.94
0.5 0.95 0.98
0.6 0.98 1.00
≥ 0.7 1.00 1.00
(1) The intermediate values are calculated by linear interpolation between the two adjacent values.
(2) Prated is related to the preferential space heater or combination heater.

Tab.5 Package efficiency


De Dietrich - AGC AGC 10/15 AGC 15 AGC 25 AGC 35
Seasonal space heating energy efficiency of boiler % 93 94 94 94
Temperature control % +2 +2 +2 +2
Seasonal space heating energy efficiency of package % 95 96 96 96

6 300026080 - ErP03 - 29032016


DE DIETRICH
FRANCE
Direction de la Marque
57, rue de la Gare - F-67580 Mertzwiller
03 88 80 27 00 SERVICE CONSOMMATEURS
03 88 80 27 99 0 825 120 520 0,15 € / min

www.dedietrich-thermique.fr

VAN MARCKE 000 «БДP T P yc »


BE RU
Weggevoerdenlaan 5 129164, Россия, г. Москва
B- 8500 KORTRIJK Зубарев переулок, д. 15/1
Бизнес-центр «Чайка Плаза»,офис 309
+32 (0)56/23 75 1 1
www.vanma rcke.be
8 800 333-17-18
[email protected]
DE DIETRICH THERMIQUEIberia S.L.U www.dedietric h.ru
ES
NEUBERG S.A.
C/Salv ador Espriu, 11
08908 L’HOSPITALET de LLO BREGAT LU
+34 935 4 75 850 39 rue Jacques Stas - B.P.12
L- 2549 LUXEMBO URG
[email protected]
+352 (0)2 401 40 1
www.dedietric h-calefaccion.es
www.neuber g.lu
www.dedietric h-heating.com
MEIER TOBLER AG
CH DE DIETRICH SERVICE
AT
Bahnstrasse 24 - CH - 8603 SCHWE RZENBACH
0800 / 20 1608 freecall
+41 (0) 44 806 41 4 1
www.dedietric h-heiztechnik.com
[email protected]
+41 (0)8 00 846 846 Serviceline DUEDI S. r .l
www.meiertobler.c h IT
Distributor
e Ufficiale Esclusivo
MEIER TOBLER SA De Dietrich-Thermique Italia Via Passatore, 12
12010 San Defendente di Cervasca CUNEO
CH
+39 0171 857170
Chemin de la Veyre-d'En-Haut B6,
CH -1806 St-Légier-La-Chiésaz +39 0171 687875
+41 (0) 21 943 02 22 [email protected]
www.duediclima.it
[email protected]
+41 (0)8 00 846 846 Serviceline DE DIETRICH
www.meiertobler.c h CN
Room 512, Tower A, Kelun Building
DE DIETRICH 12A Guanghua Rd, Chaoyang District
Technika Grzew cza s p. z o.o. C-100020 BEIJING
PL +86 (0)106 581 40 17
+86 (0)106 581 40 18
ul. Północna 15-19, 54-105 W rocław +86 (0)106 581 7 056
+48 71 71 27 400 +86 (0)106 581 40 19
[email protected] [email protected]
www.dedietric h-heating.com
801 080 881 Infocentrala

www.facebook.com/DeDietrichP L
www.dedietric h.pl BDR THERMEA Czech R epublic s.r. o
CZ
Jeseniova 2770/5 6 - 1 30 00 Praha 3
+420 271 001 627
[email protected]
www.dedietric h.cz

300026080-001 - v08 - 25072019


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