Buzzworks
Buzzworks
Buzzworks
To,
Mr. DEEPAK KUMAR PRADHAN
Hyderabad
We are pleased to hereby confirm your appointment as a BDO for our company for marketing of Consumer Durables (CD). The relevant terms
and conditions are mentioned below:
1. Your monthly professional fees shall be as per Annexure A, subject to the necessary tax deductions as per the laws.
2. For the temporary period, you are deputed to the location Hyderabad with effect from 12th October 2023 The company reserves the right
to relocate you and alter the place of work to any other location, as the Company may deem fit and necessary for the effective
performance of duties, without any additional fee/ compensation.
3. This contract shall be valid till 8th April 2024
4. During the period of the contract, you may be deputed at the sole discretion of the Management of the Company to any of its principle
client’s location to work pertaining to or incidental to the client’s business. Duties and responsibilities will include any agreed work
assigned to the company by the management of the respective client.
5. You shall at no point of time stake any claim or right to claim employment, damage, loss or compensation of any sort whatsoever against
the client. This arrangement is purely a contractual agreement between the Company and yourself.
6. While on deputation, although you will be working at the Company’s client location but you will be under the supervision and control of
the Company for the purpose of your transfer, overall performance of your work and termination from service etc. and the same will be
decided by the Company. However, you will receive instructions for day to day performance of your duties form the Company’s client
and you will abide by such instructions given by them.
7. You will ensure and indemnify that all the tax and statutory liabilities pertaining to your fees is paid by you and the company will not be
held liable in any manner for any such legal obligations.
8. You are required to submit the copy of your Income Tax PAN card to the Central Admin Unit of the company at the address
9. You will not divulge to any person or a corporate body, any confidential information or trade secret acquired as a result of your
consultancy or in course of your consultancy, with the company. You will also ensure protection of information that may be provided to
you during the course of your consultancy either by the Company or by the Company’s clients and would not use it for any personal
benefit or any other purpose that
10. The company has the right to terminate this contract without assigning any reason by giving 7 days’ notice and you shall not have any
resource to the Company for any claim compensation.
11. Kindly note that your professional services with the Company is on a contractual basis and purely based on the representations made
and information and documents furnished by our good-self. In the event you are found involved in any false documents provided,
misconduct, misappropriation, and negligence of work or non-performance, your contract can be terminated without assigning any
reason and without any notice and you shall not be entitled to any notice period or fees in lieu thereof or for any other benefits or
compensation which would have been available to you otherwise.
12. You may exit / terminate this contract by giving 30 days’ notice or consultancy fees in lieu, specifying the reason for your discontinuation
without being entitled to any resource to the Company for aby claim for compensation.
13. Any dispute arising between us with respect to the present arrangement shall be settled by way of sole arbitrator in accordance with the
Arbitration and Conciliation Act, 1996 and any amendments thereto. The place of arbitration shall be ……. only
14. You will not accept any present, commission or any sort of gratification in cash or kind from any person, party or firm or company having
dealing with the company and if you are offered any, you should immediately report the same to management.
Kindly let us have your written acceptance of the above terms by returning to the company, a duplicate copy this letter duly signed by you.
This Code of Business Conduct and Ethics applies to all employees and officers of the subsidiaries and affiliates of Buzzworks Business Services
Private Limited, which are referred to in this Code as Company.
The Company is proud of its reputation for integrity and honesty and is committed to these core values. Personal responsibility is at the core of
the Company’s principles and culture. The Company’s reputation depends on you maintaining the highest standards of conduct in all business
endeavors. You have a personal responsibility to protect this reputation, to “do the right thing,” and to act with honesty and integrity in all dealings
with customers, business partners and each other. You should not take unfair advantage of anyone through manipulation, concealment, abuse of
privileged information, misrepresentation of material facts, or any other unfair-dealing practice.
The principles set forth in this document describe how you should conduct yourself. This Code does not address every expectation or condition
regarding proper and ethical business conduct. Good common sense is your best guide. It does not substitute for Company policies and
procedures. In every business-related endeavor, you must follow the ethics and compliance principles set forth in this Code as well as all other
applicable corporate policies and procedures.
You are accountable for reading, understanding and adhering to this Code. Further, compliance with all laws, rules and regulations related to
Company activities is mandatory and your conduct must be such as to avoid even the appearance of impropriety. Failure to do so could result in
disciplinary action, up to and including termination of employment.
If you are uncertain about what to do, refer to the relevant section of this Code. If you are still unsure, speak with your supervisor or, if you prefer,
communicate with any of the other points of contact indicated. If you have any doubt, ask for help.
UNIFORM/ ID Card
All DA (Dealer Advice) generate cases should be disbursed with 3 working days.
No DA (dealer advice) should be generate without OSV (Original Seen & Verified) on the original document of the customer.
You can cancel loan request before DA2 stage in SFDC.
No manual (handwritten) DA should be generated
If customer comes and cancels the loan due to defective product etc, then initiate cancellation of loan request
Marking of attendance in Sales One App (AMS) is mandatory (Salary will be paid for the days the FOS has marked attendance)
Sales App Photos: Customer Photo, Product Photo, Invoice Copy Photos need to be clicked properly.
EXIST FORMALITIES
On separation date from BBSPL, BBSPL will not be liable to pay any incentive accured till date & FnF will only be processed with the
NOC which clearly that there is no pending file to be cleared at CPA.
If you intend to leave/exit from the services of BBSPL, mail needs to send to [email protected]
PROCESS RELATED
If the goods are not getting delivered, you are required to highlight at [email protected]
No cash should be accepted from dealer or customer, if same is noticed same to be to highlighted at [email protected]
IMEI/Serial no. should match with the product mentioned in the Invoice & same should be validated in SFDC.
Goods dispatch/delivered should match with the product mentioned in the Invoice.
Customer photos/signature should not be manipulated while processing of the loan.
If you come across any Suspicious customer & transaction, it should be highlighted at [email protected] or RCU Needs to be initiated
on System
You are requested to highlight at [email protected], if dealer paying emi on behalf of customer.
If the customer come to store & request for Statement of account (SOA), It cab only provided to the customer on basis OTP process.
Mobile number change request should not be taken at store & should be guided to call customer care no. or visit the branch
Any changes related to customer account should not be handled at the store. Please ask the customer to visit branch or call customer
care
Termination
Product mismatch - ON DA Copy & Invoice details are different can lead to Warning Letter or Termination
Forged Documents or Falsifying Customer Records
In custody for Original or Copy of Customer Documents (Such as Pan Card, Aadhaar Card, Driving License, Bank Passbook, Bank
Statement, Government ID Card, Passport, Voters ID Card, or any KYC Related Documents). Except, Xerox Copy of documents which
will be attached with Loan Papers.
If you fail to follow company polices
Harassment of other employees, or customer, or dealer or promoter
Violation Company Policies or ethics policy Damaging Company Property
Damaging Company Property
Misconduct - Unethical conducts such as lying, stealing, fraud or involving in any kind of fraudulent activities (Direct or Indirect)
Company is committed to providing a diverse and inclusive work environment, free of all forms of unlawful discrimination, including any type of
harassment.
1.1.1 Respect
The talents and skills needed to conduct business successfully are not limited to any particular group of people. Company has a long-standing
commitment to a meaningful policy of equal employment opportunity. The Company’s policy is to ensure equal employment and advancement
opportunity for all qualified individuals without distinction or discrimination because of race, color, religion, gender, sexual orientation, age,
national origin, disability, covered veteran status, marital status or any other unlawful basis. As part of this commitment, the Company will make
reasonable accommodations for applicants and qualified employees.
Sexual harassment and other discriminatory harassment are illegal and violate Company policies. Actions or words of a sexual nature that harass
or intimidate others are prohibited. Similarly, actions or words that harass or intimidate based on race, color, religion, gender, sexual orientation,
age, national origin, disability, covered veteran status, marital status or any other unlawful basis are also prohibited.
The responsibility for maintaining the Company’s reputation for integrity and compliance rests in large measure on associates who guide its
operations and others in particularly sensitive positions. The Business Conduct policy is designed to have you affirm your compliance with the
standards contained in this Code and to help identify situations that may in fact, or in appearance, involve conflicts of interest or other improper
conduct. If you are required to complete or update a Business Conduct Certificate, you must do so in a timely and forthright manner with accurate
responses. Above all, you must remember that any act that gives the appearance of being improper can damage Company’s reputation and
impair the public’s confidence in the Company. All such acts must be avoided.
You must acknowledge that you have read and understand this Employee Code of Business Conduct and Ethics. In addition, management-level
associates must periodically disclose on Business Conduct information that is considered to be directly relevant to avoiding problems with
compliance obligations, self-dealing and impropriety. In certain circumstances, disclosure is required even if appropriate approval is obtained. An
investigation may be conducted to resolve potential problems. All associates are required to cooperate in reaching a resolution of any issues
found.
Company policy prohibits conflicts of interest. A “conflict of interest” occurs when your private interest interferes in any way with the interests of
Company. In addition to avoiding conflicts of interest, you should also avoid even the appearance of a conflict.
You owe a duty to Company to advance its legitimate interests. You are prohibited from competing with the Company and from using corporate
property, information or position for personal opportunities or gain.
You may not serve as a director, officer, trustee, and partner or in any other principal position of another for-profit or publicly held organization or
company without the prior approval of Company’s authorized person, at all times (or a designee). Also obtain approval before agreeing to serve
on the board or in a principal position of a trade or professional association or of a non-profit organization. In any event, these outside activities
must not impact in any way your daily job responsibilities in your current position.
Unless the Company otherwise consents in its sole discretion, you will devote your entire resources and full and undivided attention exclusively to
the business of the Company during the term of your employment with the Company and shall not accept any other employment or engagement
(honorary or otherwise).
The occasional exchange of inexpensive gifts and modest forms of entertainment that have no special significance attached and are reasonable
in nature, frequency and cost, are normal in business and help build strong and trusting relationships with customers, suppliers and other
business partners. However, receiving such gifts or entertainment must never affect your judgment or decision-making, nor should they be offered
in return for favorable treatment from others.
What constitutes good business practice with respect to gifts and entertainment varies by industry, business unit and location. No gifts to you
valued at more than INR 2,500 would be allowed. Gifts to you valued between INR 1,000 and INR 2,500 or forms of business entertainment that
exceed reasonable and customary practices should be politely declined, unless approved in advance by your functional head for sound business
reasons.
All potential and actual conflicts of interest or material transactions or relationships that reasonably could be expected to give rise to such a
conflict or the appearance of such a conflict must be disclosed. If you have any doubt about whether a conflict of interest exists after consulting
this Code, you should seek assistance from the appropriate persons or entities identified in the Resources section, so that you can make that
determination.
Company and its associates will not directly or indirectly engage in bribery, kickbacks, payoffs or other corrupt business practices, in their
relations with governmental agencies or customers.
Safeguarding and appropriately using Company assets, whether those assets take the form of paper files, electronic data, computer resources,
trademarks or otherwise, is critical.
1.4.1 Confidentiality
Company is committed to preserving customer and employee trust. All information, whether it is business, customer or employee-related, must be
treated in a confidential manner, and disclosing it is limited to those people who have an appropriate business or legal reason to have access to
the information. You need to take special precautions when transmitting information via e-mail, fax, the Internet or other media. Remember to
treat all such communications as if they were public documents and printed on letterhead.
In addition, Company meetings are confidential. You may not use audio or video equipment to record these meetings without the specific prior
authorization of the head of your department.
1.4.2 Technology
Safeguarding computer resources is critical because the Company relies on technology to conduct daily business. Software is provided to enable
you to perform your job and is covered by federal copyright laws. You cannot duplicate, distribute or lend software to anyone unless permitted by
the license agreement.
Company provides electronic mail (e-mail) and Internet access to assist and facilitate business communications. All information stored,
transmitted, received, or contained in these systems is the Company’s sole property and is subject to its review at any time. All e-mail and Internet
use must be consistent with Company’s policies, practices and commitment to ensuring a work environment where all persons are treated with
respect and dignity. Because these systems provide access to a worldwide audience, you should act at all times as if you are representing
Company to the public, and should preserve Company’s system security and protect its name and trademarks.
You must act responsibly and adhere to all laws and Company policies when using e-mail or the Internet.
You must use your computer appropriately in accordance with Company standards and be sure to secure both the computer and all data from
loss, damage or unauthorized access, reporting all instances of unauthorized access to the Information Technology Department.
1.5 Administration
If you are aware of any illegal or unethical behavior or if you believe that an applicable law, rule or regulation or this Code has been violated, the
matter must be promptly reported to your supervisor or company executives.
Your supervisor is normally the first person you should contact if you have questions about anything in this Code or if you believe Company or an
associate is violating the law or Company policy or engaging in conduct that appears unethical. Under some circumstances, it may be impractical
or you may feel uncomfortable raising a matter with your supervisor. In those instances, you may contact the head of your department or any
other company executives. Furthermore, you should take care to report violations to a person who you believe is not involved in the alleged
violation. All reports of alleged violations will be promptly investigated and, if appropriate, remedied, and if legally required, immediately reported
to the proper governmental authority.
You will be expected to cooperate in assuring that violations of this Code are promptly addressed. Company has a policy of protecting the
confidentiality of those making reports of possible misconduct to the maximum extent permitted by law. In no event will there be any retaliation
against someone for reporting an activity that he or she in good faith believes to be a violation of any law, rule, regulation, internal
policy or this Code. Any supervisor intimidating or imposing sanctions on someone for reporting a matter will be disciplined up to and including
termination.
Confirmation of Acceptance
I have received the Code of Conduct Letter and hereby confirm that I have read, discussed and hereby therefore agree to the contents detailed
thereto
Candidate Name & Signature
Employee Code : 162242