Power Platform Licensing Guide June 2024
Power Platform Licensing Guide June 2024
Power Platform Licensing Guide June 2024
Power Platform
Licensing Guide
June 2024
February 2023
Power Platform Licensing Guide | June 2024
Table of Contents
Table of Contents .................................................................................................................................................................................... 2
How to buy ......................................................................................................................................................................... 4
Microsoft Licensing Programs ....................................................................................................................................... 4
Product licensing ............................................................................................................................................................... 4
Recommended offers ....................................................................................................................................................... 5
Other options ..................................................................................................................................................................... 9
Power Apps .................................................................................................................................................................................... 9
Power Automate ........................................................................................................................................................................ 12
Microsoft Copilot Studio ......................................................................................................................................................... 18
Power Pages ................................................................................................................................................................................ 20
AI Builder ......................................................................................................................................................................................24
Dataverse ......................................................................................................................................................................................26
Additional Resources ...................................................................................................................................................... 28
Multiplexing ................................................................................................................................................................................. 28
Licensing Requirements for External Users ..........................................................................................................................29
Trials and Implementation........................................................................................................................................................29
Development and Testing ........................................................................................................................................................29
Pricing ............................................................................................................................................................................................29
Power Platform Service Support .............................................................................................................................................29
Appendix A: Terminology and Custom Tables ........................................................................................................ 30
Appendix B: Dynamics 365, Microsoft/Office 365, and Windows licenses that include Power Platform
capabilities ........................................................................................................................................................................ 32
Appendix C: Change Log ............................................................................................................................................... 33
For help determining the right technology solution for any given organization, including the license requirements for a
specific product or scenario, consult with your Microsoft account team or your Microsoft Certified Partner. This guide does
not supersede or replace any of the legal documentation covering use rights.
For more information on purchasing Microsoft Products and Microsoft Licensing Programs, in the U.S. visit Microsoft
Licensing Program Guides or call Microsoft Sales at (855) 270-0615, and internationally visit Microsoft Volume Licensing.
Microsoft reserves the right to review or update this document at any time without notice.
Users should take care to always use the latest version of the licensing guide for the most up-to-date information.
The latest version of this guide can be found here.
Product licensing
Power Apps, Power Automate, Copilot Studio and Power Pages provide licensed users the ability to create and run apps,
bots, and custom websites. Any user or device that inputs data into, queries, views data from or otherwise accesses Power
Apps, Power Automate, Copilot Studio and Power Pages, directly or indirectly must be properly licensed. Power Apps,
Power Automate, Copilot Studio and Power Pages use rights can be purchased through the Power Platform subscription
licenses, Power Platform subscription add-on licenses, and Power Platform pay-as-you-go meters.
*Power Platform products are licensed: per User Subscription (User SLs), per bot, per tenant, and capacity add-ons per
tenant. These license types vary by product.
Limited Power Platform use rights are included with select Dynamics 365, Microsoft/Office 365 and Windows licenses
enabling licensed users to create applications and flows based on Microsoft 365 data. These productivity apps can also
utilize data outside of Microsoft 365 by connecting to common services including Box.com, Facebook, and many more via
the use of standard connectors. Please refer to the summary of Power Apps, Power Automate, Copilot Studio and Power
Pages tables for details.
For Power BI licensing information, refer to Power BI License Types and Capabilities.
Power Apps
Power Apps Premium
Power Apps Premium is best for businesses that want one license for users, regardless of the number of apps they need to
run. This offer allows licensed users to create and run unlimited custom applications and create and access unlimited
Power Pages websites.
Summary of
RECOMMENDED MOTION
Power Apps
Use rights with
Power Apps Premium Select Dynamics 365
select
$20 per user/month Professional and
1
Microsoft 365
(or $12 per user/month Enterprise licenses and Office 365
w/2,000+ new licenses) licenses
Plans Capabilities
Power Apps 2
Run workflows within the custom app Within app context Within app context ⚫
Standard connectors ⚫ ⚫ ⚫
Power Automate
Power Automate Premium
Power Automate Premium per user enables licensed users to automate modern applications via API-based digital process
automation (cloud flows) and legacy applications via UI-based robotic process automation (desktop flows) in attended
mode.
Power Automate Process
Power Automate Process licenses a single ‘automation’ bot or critical business process that can be used to automate a
process via robotic process automation in unattended fashion, or UI-based digital process automation.
RECOMMENDED RECOMMENDED
Power Automate MOTION MOTION Select
D365 Pro
Use rights with
select Microsoft
Power Automate Power Automate Copilot Studio Power Apps
& Ent.
Windows
365 and Office
Premium Process licenses 365 licenses
Plans Capabilities $15 per user/month 1 $150 per bot/month 2
Unattended desktop
⚫
flows (RPA)
Task Mining ⚫
Standard connectors ⚫ ⚫ ⚫4 ⚫4 ⚫4 ⚫
Within Teams
Dataverse use rights ⚫ ⚫ ⚫4 ⚫4 ⚫4
only
Dataverse
Database (Accrued) 250 MB10 50 MB10
1
Per tenant/month, one license allows user or capacity usage in any environment in the tenant
2
Per environment/month, one license allows the bot or process to be used in a single environment. An additional license is required if the same bot or process is deployed in a
different environment.
3
See technical documentation for definitions of each flow type.
4
Within app context
5
Via Power Automate desktop only; a free application not intended for business-critical functions, with no SLA or Microsoft support. cloud flows, standard/premium connectors,
Copilot Studio is an end-to-end conversational AI platform that empowers you to create and customize copilots using
natural language or a graphical interface. With Copilot Studio, you can easily design, test, and publish copilots that suit
your specific needs for internal or external scenarios across your industry, department, or role.
Summary of
Copilot Studio Microsoft Copilot Studio Copilot Studio use rights with Copilot Studio
subscriptions Copilot for Microsoft 365 use rights with:
6
Managed Environments ⚫7 ⚫
The output you create is… Your own standalone copilot Plugins for Copilot for Microsoft 365 Teams chatbot
External channels
Available channels to publish your (e.g., External Web, FB, WhatsApp etc.)
Copilot for Microsoft 365 only Teams channel/chat only
copilot/plugins Internal Channels
(e.g., Internal Web, Teams, etc.)
1
Copilot Studio messages are the common currency across Copilot Studio capabilities. A billed message is a request or message sent to the copilot triggering an action
and/or response. Examples: a) User asks copilot when a store is open, and copilot replies with store hours = 1 billed message b) Copilot proactively greets the user on a
website = 1 billed message, c) User asks copilot for store hours for the upcoming holiday, copilot responds using GenAnswers = 2 billed messages
2
A service limit applies, see Quotas, limits, and configuration values for more information.
3
Message Consumption rates: 1) Regular (Non-generative AI) = 1 message, 2) Generative AI (Gen AI) answers over your data = 2 messages. Customers can use a mix of
regular and Generative AI messages.
Power Platform Licensing Guide | June 2024 P a g e |7
4
More information on Generative Answers capability can be found here.
5
See Create with Copilot.
6
Dataverse for Copilot Studio default capacities: Dataverse Database 5 GB, Dataverse File 20 GB, Dataverse Log 2 GB
7
When Managed Environments is activated in a specific environment, all Power Apps, Power Automate, Copilot Studio, and Power Pages usage in that environment requires
full licenses.
Note: A Copilot Studio User License ($0) is required for each user authoring bots with Copilot Studio. We recommend acquiring the tenant license and user licenses as part of
a single transaction to simplify onboarding to Copilot Studio.
Power Pages
Power Pages Authenticated users
Best for businesses that want to allow users to access low-code business websites securely with authenticated access and
have predictable licensing
Summary of
RECOMMENDED RECOMMENDED
Power Pages MOTION MOTION
Power Pages Power Pages Power
Select D365
Authenticated Anonymous Apps
Enterprise licenses
user user Premium
Plans Capabilities Tier 3 (100k+ users) Tier 3 (100k+ users)
$50/pack* $25/pack*
Within same
Create, access, host and administer
⚫ ⚫ ⚫ environment as licensed
websites
Power Pages D365 app
Standard connectors ⚫ ⚫ ⚫ ⚫
Power Platform connectors
Premium and custom connectors ⚫ ⚫ ⚫ ⚫
Dataverse
Dataverse Database capacity (Accrued) 2 GB2 500 MB2 250 MB3
Licensing overview
General purpose, full Power Apps capabilities are licensed via Power Apps subscriptions on a per user basis and via pay-
as-you-go enabling licensed users to create, customize, share, and run business applications. These offers are fully
featured.
Additionally, limited Power Apps capabilities are included within select Dynamics 365 and Microsoft/Office 365 licenses.
For more information, please see the sections titled Power Apps use rights included with Dynamics 365 licenses and Power
Apps Basic later in this document.
A high-level overview of the licensing structure is provided below.
Power Apps per app
Power Apps Premium Power Apps per app
pay-as-you-go
Licensing scheme Per user Per user, per app Per Active User
Equips user to run Licenses individual user to
unlimited applications and run 1 application or access Allows user to access 1
Description
access unlimited Power 1 Power Pages website in application
Pages websites a specific environment
Power Apps per app is best for businesses that want to license users for each app or website, with the flexibility to stack
licenses. Customers with per app typically start with 1-2 leading use case scenarios before adopting the platform more
Power Apps per app pay-as-you-go meter definition: A measure of the number of unique, active users who open a single
pay-as-you-go enabled app in an environment one or more times in a month.
Plans Capabilities
Within same
1 app or envir. as licensed
Unlimited apps 1 website 1 app Unlimited
Run custom apps D365
(In a specific application(s)
Power Apps environment)
Run custom websites Unlimited websites
Managed
Admin and governance at scale9 ⚫ ⚫ ⚫4,10
Environments
Power Automate
Service Overview
Power Automate allows enterprises to implement automated workflows and business processes
and achieve operational efficiencies. For more details, please visit
https://powerautomate.microsoft.com/.
Licensing overview
General purpose Power Automate capabilities are licensed via Power Automate subscription licenses. Additionally, limited
Power Automate capabilities are also included within Power Apps, Dynamics 365, Microsoft/Office 365, and Windows
licenses. For more information, please see the sections titled Power Automate use rights included with Power
Apps/Dynamics 365/Microsoft/Office 365 and Windows licenses later in this document.
A high-level overview of the licensing structure is provided below.
100 GB of PM data
Licensing scheme Per user/month1 Per bot/month2 Per bot/month2 Per user/month1 Per flow/month2 Per bot/month2
capacity/month3
Enables licensed users Licenses an Superset of Power Capacity based Best for businesses Best for businesses Add-on to Power
to automate modern autonomous bot Automate Process, license that enables that want to license that want to Automate Premium
applications via API- that runs providing the same rapid ROI for individual users to implement flows or Power Automate
based Digital Process unattended Robotic functionality but customers by create unlimited with reserved per flow that
Automation (cloud Process Automation, with the addition of identifying critical cloud flows capacity for enables a bot to run
flows) and legacy or a core business a Microsoft hosted optimization unlimited users autonomously on a
applications via UI- process (e.g., invoice machine capacity opportunities and across an local remote
Description based Robotic Process processing or HR that enables Robotic improving existing organization desktop or
Automation (desktop onboarding) that Process Automation processes. Add-on virtualized
flows) in attended can be accessed with zero to Power Automate environment
mode org-wide without infrastructure Premium
licensing individual
users
1
Per tenant/month, one license allows user or capacity to use in any environment in the tenant.
2
Per environment/month, one license allows the bot or process to be used in a single environment. An additional license is required if the same bot or process is deployed in a different environment.
3
Per 100 GB of PM data stored per tenant/month, capacity-based license/tenant.
Any software automated with an unattended bot may require additional licensing.
Additional licensing may be
For example, unattended RPA scenarios incorporating M/O365 require the Microsoft
required
365 - Unattended License. Please see the Product Terms for more information.
*Per environment/month, one license allows the bot or process to be used in a single environment. An additional license is required if the same bot or process is
deployed in a different environment.
• One Hosted Process license includes the capacity for one Microsoft hosted machine and an unattended RPA bot.
All desktop flows (RPA) running on the machine and cloud flows (DPA) that are part of the business process are
also covered by the license.
• One Hosted Process license can also be used as a Process license to run unattended automation on a customer
managed machine.
• Additional AI Builder capacity can be purchased per 1M service credits for $500/month; AI Builder service credit
capacity is pooled at the tenant level.
• Any services or applications the unattended bot accesses must be licensed separately. For instance, if the bot is
accessing Windows or Office, the Microsoft 365 – Unattended License must also be purchased in addition to the
Power Automate Hosted Process license.
Note: Hosted Process licenses the machine and not the user. The Power Automate Premium user license is required to
run attended RPA, and for RPA developers to build and manage desktop flows on the Power Automate portal. To
learn more about the Premium RPA features that come with the Premium user license, go to Premium RPA features.
Capacity should be purchased for peak utilization over a 12-month contract period. If customers experience monthly or
seasonal spikes, they must purchase enough capacity to allow for this high "watermark” when estimating the amount of
capacity needed per month.
• All top-level flows need to be licensed individually (scheduled flows, automated flows, instant flows, and business
process flows). Flows that are only used as “child” flows (triggered by another flow) do not need to be additionally
licensed.
• Customers wishing to license more top-level flows, should purchase more units of the “Power Automate per flow.”
Note: scheduled flows may be configured to trigger every minute, irrespective of license type. There are no limits on the
frequency of flow runs beyond what the connector supports.
Qualifying base licenses Power Automate Premium, Power Automate per flow
• One unattended RPA add-on license includes the rights to one unattended RPA bot, as well as all necessary
functions tied to desktop flow authoring, bot orchestration and management.
• Running the unattended RPA bot in a VM requires the separate purchase of any necessary compute resources.
• Additional AI Builder capacity can be purchased per 1M service credits for $500/month; AI Builder service credit
capacity is pooled at the tenant level.
Power Automate use within Windows is available for all applications and websites (across all web browsers). Enterprise
automation and administrative rights are not available in Windows.
7 7
Business process flows ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫
Power
8
Automate
6
Attended desktop flows ⚫ ⚫
Task Mining ⚫ ⚫
7 7 7
Standard connectors ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫
12
AI Builder Service credits 5,000 5,000 5,000 5,000
7 7 7
Dataverse use rights ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ Within Teams only
13 13 13 13
Dataverse Database capacity (Accrued) 250 MB 50 MB 50 MB 2 GB 250 MB13 5 0MB13
13 13 13 13
File capacity (Accrued) 2 GB 200 MB 200 1 TB 2 GB13 200 MB13
Managed 14
Admin & governance at scale ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫7,15
Environs.
1
Per tenant/month, one license allows user or capacity to use in any environment in the tenant.
2
Per environment/month, one license allows the bot or process to be used in a single environment. An additional license is required if the same bot or process is deployed in a different environment.
3
Process Mining qualifying prerequisite: Power Automate Premium. Multiple add-ons can be applied against a single qualifying prerequisite license.
4
Per 100 GB of PM data stored per tenant/month, capacity-based license/tenant.
5
Qualifying prerequisites for the Unattended RPA add-on: Power Automate Premium and Power Automate per flow. Multiple add-ons can be applied against a single qualifying prerequisite license.
6
See technical documentation for definitions of each flow type.
7
Within app context. For both triggers and actions, flows within an embedding app, can connect to any data source within the use rights of the embedding application and directly with the embedding application.
8
Via Power Automate desktop only; a free application not intended for business-critical functions, with no SLA or Microsoft support. cloud flows, standard/premium connectors, orchestration (scheduled or automatic triggers for desktop flows, attended or unattended, combine
cloud flows + desktop flows in a single automation), sharing desktop flows, developing in a different environment than the default, Automation Lifecycle Management (ALM), monitoring, execution logs are not included.
Service Overview
Copilot Studio is an end-to-end conversational AI platform that
empowers you to create and customize copilots using natural
language or a graphical interface. With Copilot Studio, you can
easily design, test, and publish copilots that suit your specific
needs for internal or external scenarios across your industry,
department, or role. For more information please visit:
aka.ms/copilotstudio.
Licensing overview
Copilot Studio capabilities are licensed via capacity packs, (1 capacity pack = 25,000 messages/month).
For additional capacity, add more capacity packs.
Billed Messages
Customers will be charged according to the consumption of “billed messages,” the common currency
across Copilot Studio capabilities. A billed message is a request or message sent to the copilot
triggering an action and/or response.
Message Consumption rates
• Regular (Non-generative AI) = 1 message
• Generative AI (Gen AI) answers over your data = 2 messages
Examples
a) User asks copilot when a store is open, and copilot replies with store hours = 1 billed message
b) Copilot proactively greets the user on a website = 1 billed message
c) User asks copilot for store hours for the upcoming holiday, copilot responds using GenAnswers
= 2 billed messages
Customers can use a mix of Regular and Generative AI messages.
A Copilot Studio User License ($0) is required for each user authoring bots with Copilot Studio. We
recommend acquiring the tenant license and user licenses as part of a single transaction to simplify
onboarding to Copilot Studio.
RECOMMENDED MOTION Copilot Studio in Copilot for Microsoft 365 Copilot Studio for Teams
Plans Use rights with Copilot for Microsoft 365 licenses (was PVA for Teams)
Copilot Studio
$30 per user/month Use rights included with select M/O365 licenses
$200 per tenant/month
1 2
Messages/tenant/month 25,000 Messages Unlimited Unlimited (Teams only)
3, 4
Gen AI: AI-enabled conversations ⚫ ⚫
6
Dataverse for Copilot Studio 6 ⚫ Dataverse for Teams
⚫
Managed Environments 7
⚫
External channels
Available channels to publish your copilot/plugins (e.g., External Web, FB, WhatsApp etc.)
Internal Channels Copilot for Microsoft 365 only Teams channel/chat only
1
Copilot Studio messages are the common currency across Copilot Studio capabilities. A billed message is a request or message sent to the copilot triggering an action and/or response. Examples: a) User asks copilot when a store is open, and copilot replies with store
hours = 1 billed message b) Copilot proactively greets the user on a website = 1 billed message, c) User asks copilot for store hours for the upcoming holiday, copilot responds using GenAnswers = 2 billed messages
2
A service limit applies, see Quotas, limits, and configuration values for more information.
3
Message Consumption rates: 1) Regular (Non-generative AI) = 1 message, 2) Generative AI (Gen AI) answers over your data = 2 messages. Customers can use a mix of regular and Generative AI messages.
4
More information on Generative Answers capability can be found here.
5
See Create with Copilot.
Capacity enforcement
All Copilot Studio purchased capacity is enforced monthly and unused messages do not carry over month
to month. While occasional and reasonable overages will be tolerated, customers exceeding purchased
capacity should adjust their purchase quantity per standard Microsoft terms to remain in compliance.
Comprehensive monitoring, reporting, and alerting mechanisms will be instituted to assist customers with
managing Copilot Studio capacity. More stringent technical enforcement (including service denial) will
result for usage that is significantly over the purchased capacity.
Copilot Studio in Copilot for Microsoft 365
Licensed Copilot Studio in Copilot for Microsoft 365 users can create, manage and publish plugins from
Copilot Studio to Copilot for Microsoft 365. You can also use Copilot Studio to extend other Microsoft
copilot experiences that use plugins.
Microsoft Copilot Studio for Teams use rights included with Microsoft/Office 365 licenses
Microsoft Copilot Studio for Teams enables customers with select Microsoft/Office 365 licenses to build
and deploy custom chatbots directly within Teams, using Dataverse for Teams. For a complete list of
M/O365 licenses that include Microsoft Copilot Studio for Teams use rights, please refer to Appendix B.
Microsoft Copilot Studio use rights included with Dynamics 365 licenses
Select Dynamics 365 licenses include limited Microsoft Copilot Studio use rights and session capacity for
the purpose of extending Dynamics 365 applications. Please refer to the Dynamics 365 Licensing Guide
for information related to these entitlements.
Power Pages
Service Overview
Power Pages delivers a secure, enterprise-grade platform for
creating, hosting, and administering modern external-facing
business websites. For more details, please visit
https://powerpages.microsoft.com/
Licensing overview
Power Pages licensing is based on two user types, authenticated users per website/month and
anonymous users per website/month. Sufficient user capacity must be assigned to the environment to
cover the total number of unique users who access the website/month.
• Authenticated users definition: Power Pages authenticated users are users who obtain secure access
to a website by logging in through an authentication provider on the website.
• Anonymous users definition: Power Pages anonymous users are users who access a website and do
not log in.
Customers should purchase the necessary number of capacity pack licenses to cover the anticipated
number of authenticated users that will access each Power Pages website over a monthly period. Unused
capacity does not carry over to the next month. Note: Authenticated user capacity needs to be assigned
to an environment.
Per Authenticated user offer details
SKU Name Power Pages Authenticated users per site
License type Per authenticated user/website
Anonymous user subscription licenses are offered for the number of anonymous users who access a
website and do not log in. These licenses are offered through capacity packs with 500 users per capacity
pack. Three tiers of pricing are offered. Once the minimum purchase requirement is met, additional packs
can be purchased in units of 1.
Power Pages anonymous user capacity packs
Capacity Packs Number of users
Capacity Pack Tiers Pricing
Minimum purchase (1 capacity pack = 500 users)
Tier 1 1 capacity pack 500+ users $75/pack
Tier 2 20 capacity packs 10,000+ users $37.50/pack
Tier 3 200 capacity packs 100,000+ users $25/pack
Customers should purchase the necessary number of capacity pack licenses to cover the anticipated
number of anonymous users that will access each Power Pages website over a monthly period. Unused
capacity does not carry over to the next month. Note: Anonymous user capacity packs do not need to be
assigned to individual users. These capacities are assigned to an environment.
Per Anonymous user offer details
SKU Name Power Pages Anonymous users per site
License Type Per anonymous user/website
Power Pages Authenticated pay-as-you-go meter definition: A measure of the number of unique
authenticated users per website per month.
Power Pages Anonymous pay-as-you-go meter definition: A measure of the number of unique
anonymous users per website per month.
Power Pages use rights included with Power Apps and Dynamics 365 licenses
Power Pages use rights within Power Apps and Dynamics 365 Enterprise Apps are limited to the context
of the Power Apps and Dynamics Enterprise Apps. Dynamics 365 Enterprise Apps are granted use rights
for Power Pages, however, restricted tables and the associated Dynamics 365 license requirements for
users who create, update, or delete data stored within these tables remain in place. For a full list of
restricted tables, see Restricted tables requiring Dynamics 365 licenses.
Secure access
⚫ ⚫ ⚫
authentication
⚫
Standard connectors ⚫ ⚫ ⚫ ⚫ ⚫ ⚫
Power Platform
connectors Premium and custom
⚫ ⚫ ⚫ ⚫ ⚫ ⚫ ⚫
connectors
Dataverse File
16 GB3 4 GB3 400 MB4 2 GB4
capacity (Accrued)
Dataverse Log
1 GB 250 MB
capacity (Accrued)
1
Environments that are configured to use Power Platform pay-as-you-go, receive a one-time entitlement of 1 GB of Dataverse Database capacity and 1 GB of Dataverse File capacity per environment. Additional Dataverse
Database, Dataverse File and Dataverse Log subscription capacity can be purchased in increments of 1 GB.
2
For Power Pages use rights with restricted tables and exceptions for case tables, see Restricted tables requiring Dynamics 365 licenses.
3
Per capacity pack
4
Per license capacity
5
When Managed Environments is activated in a specific environment, all Power Apps, Power Automate, Copilot Studio, and Power Pages usage in that environment requires full licenses. Please see Power Platform Managed
Environments for details.
Licensing overview
AI Builder is licensed on a monthly capacity basis via the AI Builder capacity add-on. This capacity is
expressed in the form of “service credits.” Service credits serve as the single, common currency across all
the capabilities supported by AI Builder. Qualifying prerequisites for the AI Builder add-on include Power
Apps Premium and Power Apps per app, Power Automate Premium, Power Automate Process, Power
Automate Hosted Process, Power Automate unattended RPA add-on and Dynamics 365 Finance
subscription licenses. Multiple AI Builder add-ons can be applied against a single qualifying base license.
The AI Builder add-on is offered via capacity packs with tiered pricing. Each capacity pack includes 1
million service credits per month. Service credits are pooled across the tenant and available service
credits are deducted when AI Builder services are used; (e.g., if a customer requires 4.7 million service
credits per month based on anticipated usage, they should purchase 5 capacity packs.)
Different capabilities, for example, forms processing, prediction, burn down service credits at different
rates. (See the AI Builder rate card for details). Customers should purchase the appropriate number of AI
Builder capacity packs based on anticipated usage across all scenarios.
Capability Operation Type Service Credit Consumption Rate $ Equivalent Price per Operation1
AI prompts, Create text with GPT 3.5 Real-time Prediction Prebuilt 6 credits/1k tokens2 $0.003 / 1k tokens
Text analysis
Sentiment analysis, Language detection, Key Real-time Prediction Prebuilt 2 credits/1k chars $0.001 / 1k chars
phrase extraction
1
Disclaimer: Pricing based on Tier 1 pricing. $ Equivalent price per operation shown only for guidance based on List Price).
2
This includes both input tokens (customer + system prompts) and output tokens (result). For common English text, 1000 tokens = ~700 words. See https://platform.openai.com/tokenizer.
For AI Builder capacity add-on SKUs, purchased capacity is enforced monthly and unused service credits
do not carry over month to month.
Overage handling
While occasional and reasonable overages will be tolerated, customers exceeding purchased capacity
should adjust their purchase quantity per standard Microsoft terms to remain in compliance. In case of
credit overuse, Edit and Creation of AI Builder models will be blocked while in overage. For AI Builder
models used in flows and apps, more stringent technical enforcement (including service denial) will result
for usage that is significantly over the purchased capacity.
Comprehensive monitoring, reporting, and alerting mechanisms will be instituted to assist customers with
managing AI Builder capacity.
Assignment of purchased capacity to appropriate Power Automate, Power Apps applications and
Dynamics 365 workloads is managed in product. Assignment helps ensure capacity for critical AI models.
The minimum capacity to be assigned is 1 service credit.
Dataverse
Dataverse default and accrued subscription capacity entitlements
Power Apps, Power Automate, Copilot Studio and Power Pages default subscription capacities leverage
the same tenant and infrastructure and will accrue across one tenant. Every tenant with a Power Apps,
Power Automate, Copilot Studio or Power Pages license receives default capacity. In addition, for each
Power Apps Premium, Power Apps per app, Power Automate Premium, Power Automate Process, Power
Automate Process Mining and Power Pages license there is additional accrued capacity added to the
tenant. For Dataverse for Teams capacity and service limits, please refer to the documentation here.
Power
Accrued
Automate Default Default Default Default Accrued Accrued Accrued Accrued
Process
capacity Premium Per user Process per flow Premium per user Process Per flow
Mining
per tenant
Dataverse
Database 10 GB 10 GB 5 GB 5 GB 250 MB 250 MB 50 MB 50 MB 2 GB
capacity
Dataverse
20 GB 20 GB 2 GB 2 GB 2 GB 2 GB 200 MB 200 MB 1 TB
File capacity
Dataverse
2 GB 2 GB 200 MB 200 MB
Log capacity
Note, customers may have as many flows as needed with Power Automate Process and Power Automate
per flow. Each flow will increase capacity limits.
Default
Copilot Studio capacity per tenant
per tenant
Dataverse Database capacity 5 GB
Dataverse File capacity 20 GB
Dataverse Log capacity 2 GB
Power Apps, Power Automate, Copilot Studio, Power Pages and Dynamics 365 Sales, Customer Service,
and Field Service applications leverage the same tenant and infrastructure. Dataverse capacity (Dataverse
Database, Dataverse File, and Dataverse Log) is accrued across the tenant and shared amongst relevant
application workloads.
There are additional Microsoft subscriptions beyond Power Platform that grant Dataverse capacity
entitlements. Please see this page for details related to Project for the web, as well as the Dynamics 365
Licensing Guide for information related to other entitlements.
Dataverse Purposes
The first Power Apps OR Power Automate OR Copilot Studio OR Power Pages OR Dynamics 365 Sales,
Customer Service, and Field Service subscription provides the one-time default capacity entitlement for
the tenant. For example, if a new customer purchases Power Apps Premium, the tenant will receive 10 GB
of default Dataverse Database capacity. Additional subscriptions do not add to the tenant’s default
capacity.
When additional subscriptions are added to the tenant, additional Dataverse capacity may accrue to the
tenant. Example: Assume that a new customer purchases 10 Power Apps Premium licenses and 20 Power
Apps per app licenses. The total tenant wide pooled capacity will be as follows (note 1GB = 1,024MB):
Included per
Pay-as-you-go environments
pay-as-you-go environment
Dataverse Database capacity 1 GB
Dataverse File capacity 1 GB
Dataverse Log capacity N/A
Meter definition: Amount of capacity used in the environment beyond any entitled amounts (1GB
database capacity and 1GB of file capacity per environment).
Additional Resources
Multiplexing
Microsoft’s Multiplexing rules protect against customers looking for ways to purchase fewer licenses than
would otherwise be required to access a software or service. “Multiplexing” refers to the use of hardware
or software to pool connections, reroute or indirectly access information, and/or reduce the number of
devices or users that directly access or use a product. The most common form of Multiplexing is often
thought of as “connection pooling”, where many users are accessing an application through a single
contact point. As technology in the world has advanced, there are many other forms of Multiplexing that
have emerged, such as automated processes to migrate data, accessing applications indirectly, and more.
Multiplexing does not reduce the number of subscription licenses of any type required to access the
Power Platform services. Any user or device that inputs data into, queries, views data from or otherwise
Power Platform Licensing Guide | June 2024 P a g e | 28
accesses Power Apps, Power Automate, Copilot Studio and Power Pages apps, directly or indirectly must
be properly licensed. The number of tiers of hardware or software between Power Platform apps and the
users or devices that ultimately use Power Platform indirectly does not affect the number of User SLs
required. For additional information about multiplexing refer to the Microsoft Multiplexing Overview.
Pricing
Power Apps, Power Automate, Copilot Studio and Power Pages price lists are located here:
• Power Apps: https://powerapps.microsoft.com/en-us/pricing/
• Power Automate: https://powerautomate.microsoft.com/en-us/pricing/
• Copilot Studio: aka.ms/copilotstudio
• Power Pages: https://powerpages.microsoft.com/en-us/pricing/
Office 365 E5 ○ ○ ○ ○
Office 365 F3 ○ ○ ○ ○
Microsoft 365 E3 ○ ○ ○ ○ ○
Microsoft 365 E5 ○ ○ ○ ○ ○
Windows 10 Pro ○
Windows Enterprise E3 ○
Windows Enterprise E5 ○
Office 365 A1 ○ ○
*Microsoft 365 is governed by the License Terms of the individual products and services comprising Microsoft 365, as modified by the
License Terms in the Microsoft 365 Product Entry. For more information on Microsoft 365 and Office 365 Suites licensing channels and
segment availability, refer to the Product Terms.