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    Adobe Chat Transcript 6-4-24

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    5v94c5w65r
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    Copyright:

    © All Rights Reserved
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    Adobe Chat Transcript 6-4-24

    Uploaded by

    5v94c5w65r
    4 views3 pages
    Best

    Original Title

    Adobe_Chat_Transcript_6-4-24

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    © © All Rights Reserved

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    Copyright:

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    4 views3 pages

    Adobe Chat Transcript 6-4-24

    Uploaded by

    5v94c5w65r
    Best

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 3

    Your Adobe Chat Transcript For 6/4/24

    Adobe Customer Care Virtual Assistant (6/4/24, 6:20:29 PM WAT):

    Hi Blessing, I'm the Adobe Virtual Assistant. How can I help you?

    You (6/4/24, 6:20:29 PM WAT):

    Chat with an agent

    Adobe Customer Care Virtual Assistant (6/4/24, 6:20:30 PM WAT):

    To continue with agent assistance, please sign in with an active plan. I found no record of an active plan linked to (
    [email protected]).

    Adobe Customer Care Virtual Assistant (6/4/24, 6:20:34 PM WAT):

    Do you have another email that might be linked to an active account?

    Yes, I have another email


    No, this is my only email

    You (6/4/24, 6:20:36 PM WAT):

    Yes

    Adobe Customer Care Virtual Assistant (6/4/24, 6:20:38 PM WAT):

    Sign out of this account and sign in with another email that might be linked to an active plan.

    Adobe Customer Care Virtual Assistant (6/4/24, 6:20:42 PM WAT):

    After you sign in with an active account, please return to chat and ask for agent or phone assistance.

    Adobe Customer Care Virtual Assistant (6/4/24, 6:20:45 PM WAT):

    Let me know if you have another question.

    You (6/4/24, 6:20:58 PM WAT):

    Mo

    You (6/4/24, 6:21:01 PM WAT):

    Mo

    Adobe Customer Care Virtual Assistant (6/4/24, 6:21:01 PM WAT):

    I want to be sure I understand clearly. Can you describe the issue more specifically?

    You (6/4/24, 6:21:05 PM WAT):

    No

    Adobe Customer Care Virtual Assistant (6/4/24, 6:21:06 PM WAT):

    Let's find another way to get you the help you need. How would you like to proceed?
    Chat with an agent
    Start over
    I'm done, thanks

    Adobe Customer Care Virtual Assistant (6/4/24, 6:21:07 PM WAT):

    Thanks for stopping by. Come back anytime.

    You (6/4/24, 6:21:27 PM WAT):

    Hi

    Adobe Customer Care Virtual Assistant (6/4/24, 6:21:30 PM WAT):

    Hello. How can I help you?

    You (6/4/24, 6:21:46 PM WAT):

    Chat with an agent

    Adobe Customer Care Virtual Assistant (6/4/24, 6:21:49 PM WAT):

    To continue with agent assistance, please sign in with an active plan. I found no record of an active plan linked to (
    [email protected]).

    Adobe Customer Care Virtual Assistant (6/4/24, 6:21:54 PM WAT):

    Do you have another email that might be linked to an active account?

    Yes, I have another email


    No, this is my only email

    You (6/4/24, 6:21:54 PM WAT):

    Yes

    Adobe Customer Care Virtual Assistant (6/4/24, 6:21:56 PM WAT):

    Sign out of this account and sign in with another email that might be linked to an active plan.

    Adobe Customer Care Virtual Assistant (6/4/24, 6:22:00 PM WAT):

    After you sign in with an active account, please return to chat and ask for agent or phone assistance.

    Adobe Customer Care Virtual Assistant (6/4/24, 6:22:03 PM WAT):

    Let me know if you have another question.

    You (6/4/24, 6:22:07 PM WAT):

    No

    Adobe Customer Care Virtual Assistant (6/4/24, 6:22:10 PM WAT):

    Ok. Connecting you to an agent who can help.

    ** (6/4/24, 6:22:13 PM WAT): We'll connect you with an agent as soon as possible. For a faster resolution, please tell us
    how we can help you today. **
    ** (6/4/24, 6:22:18 PM WAT): You are now connected to Likhith, who is reviewing your account. If you need to share
    sensitive information, such as credit card number, please wait for your agent to give you steps to share it securely. **
    Likhith (6/4/24, 6:22:26 PM WAT):

    Hello, I would be happy to help you today, let me first pull up your account information and access your details.
    You (6/4/24, 6:22:59 PM WAT):

    Make a logo for me

    For a list of support phone numbers, please visit our Contact page.

    To review your case history, log in to your Adobe account. If you have difficulties logging in, consult the Adobe ID and Membership FAQ.

    Follow Adobe on Twitter, Facebook, and the Adobe Forums.

    Adobe, the Adobe logo, Adobe Marketing Cloud, and the Adobe Marketing Cloud logo are either registered trademarks of Adobe in the United States and/or
    other countries. © 2019. Adobe. All rights reserved. To manage your email subscription settings, click here.

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