ENGLISH

OWNER'S MANUAL

SIDE BY SIDE
REFRIGERATOR

Read this owner's manual thoroughly before operating the appliance

and keep it handy for reference at all times.

LS65SXP LS65SDPX LS74SXS

LS65SDP1 LS65SPPX LS74SDT
LS74SGP LS74SDN LS65SDT1
LS74SDPX LS74SXSX LS64SXP
LS65SXTX LS74SXP GS65SDPK
LS65SXNX LS74SDP

MFL67653479-4 www.lg.com
Copyright © 2019 - 2020 LG Electronics Inc. All Rights Reserved.
2 TABLE OF CONTENTS

TABLE OF CONTENTS
3 PRODUCT FEATURES 35 MAINTENANCE
35 Cleaning
4 SAFETY INSTRUCTIONS 36 Replacing the Water Filter

4 IMPORTANT SAFETY INSTRUCTIONS

40 TROUBLESHOOTING

8 PRODUCT SPECIFICATIONS 40 FAQs: Frequently Asked Questions

41 Before Calling for Service

9 PRODUCT OVERVIEW 50 NOTES

9 Exterior
10 Interior

11 INSTALLATION
11 Installation Overview
12 Unpacking the Refrigerator
12 Choosing the Proper Location
14 Disassembly and replacement of
refrigerator doors
17 Connecting the Water Line
20 Leveling and Door Alignment
21 Turning on the Power

22 OPERATION
22 Before Use
23 Control Panel
24 Airflow
25 Cleaning the Dispenser of water
26 Automatic dispenser
27 Removing the Container from Ice (Optional)
28 Storing Food
30 Detaching/Assembling the Storage Bins
31 InstaView Function
31 Door-in-Door
32 Adjusting the Refrigerator Shelves

33 SMART FUNCTIONS
33 LG ThinQ Application
34 Smart Diagnosis
 PRODUCT FEATURES 3

PRODUCT FEATURES
Depending on the model, some of the following functions may not be available.

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FILTERED WATER AND ICE DISPENSER
The water dispenser dispenses fresh, chilled water.
The ice dispenser dispenses cubed and crushed ice.

DOOR ALARM
The Door Alarm function is designed to prevent refrigerator malfunctioning that could occur if a refrigerator
door or freezer door remains open. If a refrigerator door or freezer door is left open for more than 60 seconds,
a warning alarm sounds at 30-second intervals.

DOOR-IN-DOOR REFRESHMENT CENTER

The Door-in-Door Refreshment Center provides a convenient area for frequently used items that require easy
access.

FRESH ZONE DRAWERS

The Fresh Zone drawers are designed to help keep fruits and vegetables fresh.

AUTO-CLOSING HINGE
The refrigerator doors and freezer drawers close automatically with a slight push. (The door only closes
automatically when it is open at an angle less than 30°.)

ICE PLUS
Ice production is increased when the freezer section is maintained at the coldest temperature for a 24-hour
period.

INSTAVIEW

The InstaView function on the Door-in-Door lets you see if you’re running low on frequently used items like bever-
ages and snacks, without opening the refrigerator door.
4 SAFETY INSTRUCTIONS

SAFETY INSTRUCTIONS
READ ALL INSTRUCTIONS BEFORE USE
Your safety and the safety of others are very important.
We have provided many important safety messages in this manual and on your appliance. Always read and
follow all safety messages.
These words mean:
CAUTION
You may be injured or cause damage to the product if you do not follow instructions.
All safety messages will tell you what the potential hazard is, tell you how to reduce the chance of injury, and
tell you what may happen if the instructions are not followed.

This device is intended for use in domestic and similar appliances, such as: kitchen personnel in stores,
offices and other work environments; Country houses and by clients in hotels, motels and other
residential environments; Bed and breakfast type environments; Hospitality and similar non-commercial
applications.

IMPORTANT SAFETY INSTRUCTIONS

WARNING

to persons when using this product, follow basic precautions, including the
following:
INSTALLATION
WARNING: This refrigerator contains a small amount of isobutane refrigerant (R600a), gas Natural with
high environmental compatibility, it is also combustible. When the unit is transported and installed, be
careful to ensure that no component of the refrigerant circuit is damaged. If he Coolant leaking from the
pipe may ignite or cause eye damage. If any leak is detected, avoid contact with flames or potential sources
of fire and improve ventilation of the place where Find the refrigerator. In case of detecting a leak in the
refrigerant circuit and in order to avoid creation of a flammable gas mixture, the size of the room of the place
where the appliance is Localized should depend on the amount of refrigerant used. The place must be
1m² for every 8 grams of refrigerant R600a containing the refrigerator. The amount of refrigerant used in
your refrigerator is shown on the specification label located inside. Never connect the device if it shows
Any sign of damage, if you have any questions, consult your service center.
• To reduce the risk of injury to persons, adhere to all industry recommended safety procedures including the
use of long-sleeved gloves and safety glasses.
• Never attempt to operate this appliance if it is damaged, malfunctioning, partially disassembled, or has
missing or broken parts, including a damaged cord or plug.
• The refrigerator should be leveled and on a firm floor.
• Only connect this product to a dedicated grounded electrical outlet rated for use with this product (See
Product Specifications on page 8). It is the users’ responsibility to replace a standard 2-prong wall outlet
with a standard 3-prong wall outlet.
• Do not use an outlet that can be turned off with a switch. Do not use an extension cord.
• The appliance must be positioned for easy access to a power source.
• When moving the refrigerator, be careful not to roll over or damage the power cord.
• Contact an authorized service center when installing or relocating the refrigerator.
• Do not, under any circumstances, cut or remove the third (ground) prong from the power cord.
• Avoid using any flame or heat source to access the sealing system when the unit is being charged
with refrigerant.
 SAFETY INSTRUCTIONS 5

CAUTION: Risk of Fire or Explosion (Flammable Refrigerant), the refrigerator should only be Repaired
by qualified service personnel. Do not drill the cooling pipe. See the manual of user before putting this
product into service. All precautions of security.
• This device is not intended for use by persons (including children) whose physical abilities, sensory or

ENGLISH
mental are different or reduced, or lack experience or knowledge, to unless such persons receive
supervision or training for the operation of the device by A person responsible for your safety.
• Children should be supervised to ensure that they do not use the devices as toys.
• If the power cord is damaged, it must be replaced by the manufacturer, its service agent authorized or
by qualified personnel in order to avoid danger.
• Keep packing materials out of the reach of children. Packaging material can be dangerous for children.
There is a risk of suffocation.
• Do not install the refrigerator in a damp or dusty place where insulation on electrical parts may deteriorate.
• Do not use old, worn or used hoses, just use new ones to make better use and achieve better service.
Connect only to the drinking water supply for your safety and health.
WARNING: Only fill with drinking water.
• Keep ventilation openings in the enclosure of the device or structure free of obstruction to embed.
• Do not use mechanical devices or other means to accelerate the defrosting process, other than those
the manufacturer recommends.
• Do not damage the cooling circuit.
• Do not use electrical appliances inside the food storage compartments of the appliance, tounless they
are the type recommended by the manufacturer.
• Do not store explosive substances such as aerosol cans with a flammable agent inside it apparatus.
• Do not place the refrigerator in direct sunlight or expose it to the heat from heating appliances such as
stoves or heaters.
• Do not bend or pinch the power cord excessively or place heavy objects on it.
CAUTION: This device is intended for use in domestic and similar applications, such as: kitchen staff
areas in stores, offices and other work environments; country houses and by clients in hotels, motels and
other residential type environments; bed and breakfast type environments; hospitality and similar
non-commercial applications.
• Do not use extensions or adapters without grounding.
• Do not lengthen or modify the power cord length, damaging the power cord could cause you electric
shock or damage the device.

OPERATION
• This product is not to be used for special purposes such as the storage of medicine or test materials or for
use on ships, etc.
• DO NOT allow children to climb, stand, or hang on the refrigerator doors or on the shelves in the
refrigerator. They could damage the refrigerator and seriously injure themselves.
• Do not allow children to climb into the refrigerator. They could be trapped and suffocated.
• Children should be supervised to ensure that they do not play with the refrigerator.
•
careful closing doors when children are nearby..
• Do not touch frozen food or the metal parts in the freezer compartment with wet or damp hands. Doing so
may cause frostbite.
• Do not refreeze frozen food that has thawed completely. Doing so may result in a serious health hazard.
• Do not use an adapter plug or plug the power plug into a multi-outlet extension cord.
• Do not use a cord that shows cracks or abrasion damage along its length or at either the plug or connector
end. Immediately have all power cords that have become frayed or otherwise damaged repaired or replaced

• Do not operate the refrigerator or touch the power cord with wet hands.
• Do not modify or extend the power cord.
6 SAFETY INSTRUCTIONS

•
• Do not put hands, feet or other objects into the air vents or bottom of the refrigerator. Doing so could result
in personal injury or electric shock.
• In the event of a gas leak (propane/LPG), ensure the area is adequately ventilated and contact an
authorized service center before resuming use. Do not touch the refrigerator or power cord of the
refrigerator.
• Disconnect the power cord immediately and contact an authorized service center if there is a strange noise,
odor, or smoke coming from the appliance.
• Do not use any fuse (such as copper, steel wire, etc.) other than a standard fuse.
• Do not place or use an electrical appliance inside the refrigerator, unless it is of a type recommended by the
manufacturer.
• Do not put animals inside the appliance.
•
(such as candles and lamps) on the appliance.
• Avoid contact with any moving parts of the ejector mechanism or with the heater that releases the ice

• When dispensing ice from the dispenser, do not use a fragile container.
• If connected to a circuit protected by fuses, use time delay fuse.
•

MAINTENANCE
• Do not use a hair dryer to dry the inside of the refrigerator.
• Do not light a candle to remove odors in the refrigerator.
• . Ensure the area is
adequately ventilated and contact an authorized service center.
• .
• This appliance can be used by children aged from 8 years and above and persons with reduced physical,
sensory or mental capabilities or lack of experience and knowledge if they have been given supervision or
instruction concerning use of the appliance in a safe way and understand the hazards involved. Children
shall not play with the appliance. Cleaning and user maintenance shall not be made by children without
supervision.
• Before installation, clean the refrigerator unpluged. Once done, reconnect the refrigerator and set the control
(thermostat, refrigerator or freezer depending on your model) to the desired position.
• Unplug the power plug before cleaning or repairing the refrigerator.
• The refrigerator and freezer compartment lights are interior LED lighting, and service should be performed

• Unplug the power plug immediately in the event of a blackout or thunderstorm.

• Turn the power off if water or dust penetrates into the refrigerator. Call a service agent.
• Do not store glass containers or soda in the freezer compartment. Contents may expand when frozen,
break the container and cause injury.
•
• This device is not meant for being used by people (including children) Whose physical, sensory or mental
capacities are different or reduced, or lack experience or knowledge, unless such persons are supervised
or trained to operate the device by a person responsible for their safety.
DISPOSAL
• Junked or abandoned refrigerators are dangerous, even if they are sitting for only a few days. When
disposing of the refrigerator, remove the packing materials from the door or take off the doors but leave the
shelves in place so that children may not easily climb inside.
• If disposing of a refrigerator, make sure the refrigerant is removed for proper disposal by a qualified servicer.
If you release the refrigerant, you may be fined or imprisoned in accordance with the relevant environmental
law. If you wish to discard your refrigerator, observe the following WARNING.
WARNING: If you no longer require the use of this unit, contact local authorities to Get rid of this product
safely as it uses Cyclopentane or Pentane as flammable gases insulation foam and R600a gas as a
refrigerant. The gases of the insulation material and Refrigerant requires a special removal process. This
product contains insulating gases and flammable refrigerant.
 SAFETY INSTRUCTIONS 7

• If this unit is no longer needed, contact your local authorities for safe disposal of this product because it
contains cyclopentane or pentane as gas for insulation. Insulation gases require a special disposal process.
This product contains flammable insulation.

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GROUNDING INSTRUCTIONS
• Improper connection of the equipment-grounding conductor can result in a risk of electric shock. Check with

• If the power cord is damaged, it must be replaced by the manufacturer, its authorized service agent or
qualified personnel in order to avoid a hazard.
•
•

• If the power cord is damaged, it must be replaced by the manufacturer, its service agent authorized or
by qualified personnel in order to avoid a danger.

CAUTION
To reduce the risk of minor or moderate injury to persons, malfunction, or damage
to the product or property when using this product, follow basic precautions,
including the following:
• Do not hang on to or place heavy objects on the refrigerator’s dispenser.

INSTALLATION
• Do not install the refrigerator where there may be a danger of the unit falling.
• The refrigerator must be properly installed in accordance with the Installation Instructions.
OPERATION
• Do not use aerosols near the refrigerator.
• This appliance is intended to be used only in domestic and similar applications.
• Do not strike or apply excessive force to any glass surface. Do not touch glass surfaces if they are cracked
or broken.
•
injury if items are removed with excessive force.
•
• Do not hang on to or place heavy objects on the refrigerator’s dispenser.

MAINTENANCE
• Do not use strong detergents like wax or thinners for cleaning. Clean with a soft cloth.
• Remove foreign objects (such as dust and water) off the prongs of the power plug and contact areas. Do
not use a wet or damp cloth when cleaning the plug.
• Do not spray water directly on the inside or outside of the refrigerator.
• Do not clean glass shelves or covers with warm water when they are cold. They may break if exposed to

• Do not use extensions or adapters without grounding.

• Your refrigerator has an LED type lamp, to change it you need to call your Center Service, the change
should only be made by qualified personnel. WARNING: In case of replacement, The new lamp must
be of the same specification as the original. NOTE: Before installing, cleaning or replace the lamp, the
qualified technician must disconnect the refrigerator. When finished, the technician must reconnect the
refrigerator and adjust the temperature controls to the desired position.

SAVE THESE INSTRUCTIONS

8 PRODUCT SPECIFICATIONS

PRODUCT SPECIFICATIONS

Electrical requirements: 115 V~, 60 Hz (Colombia, Panama, Costa Rica) 127 V~, 60 Hz (Mexico)
220 V~, 50 Hz (Argentina , Chile) 220 V~, 60 Hz (Peru), 230 V~, 50 Hz (Uruguay).

Min. / Max. water pressure:

Models 22 cu.ft.
LS65SXP, LS65SXNX, LS65SDPX, LS65SDP1,
Models LS65SPPX GS65SDPK
LS65SXTX,LS64SXP LS65SDT1
Net weight 126 120 115 118

Models 26 cu.ft.
LS74SDPX, LS74SDP,LS74SDN,
Models LS74SXS, LS74SXSX,LS74SXP LS74SGP
LS74SDT
Net weight 137 132 127
 PRODUCT SPECIFICATIONS 9

PRODUCT OVERVIEW
The images in this guide may be different from the actual components and accessories, which are subject to
change by the manufacturer without prior notice for product improvement purposes.

ENGLISH
Note
• Some components shown in this illustration may not be included in your refrigerator, as these vary according
to the characteristics of each model.

ESPAÑOL
Exterior

1
5

7
4

Panel de control
Control Panel 5 InstaView Puerta
InstaView en Puerta
Door-in-Door
1 85
Fija la temperatura del refrigerador y el congelador, El compartimento InstaView Puerta en Puerta
Sets the refrigerator and freezer temperatures, The InstaView Door-in-Door compartment allows
facilita el acceso a artículos de consumo frecuentes.
for easy access to commonly used food items.
6 Botón Puerta en Puerta
2 LED Display Door-in-Door
6 Presione Button
este botón para abrir la Puerta en Puerta.
Displays
Muestra the refrigerator
la temperatura and freezerytemperature,
del refrigerador el Press this button to open the Door-in-Door.
7 Refrigerador
Refrigerator
7 Mantiene los alimentos frescos.
3 Filtered Water and Ice Dispenser Fresh food compartment

4 Freezer
Frozen los
Mantiene food compartment
alimentos congelados.

Note
• Parts, functions, and options vary by model. Your model may not include all the Options, appears with a
• Las piezas,
different namelas
andfunciones y las position.
/ or different opciones varían según el modelo. Es posible que su modelo no incluya todas las
opciones,aparezca con un nombre diferente y/o posición diferente.
10 PRODUCT SPECIFICATIONS

Interior
LS65SXP / LS65SDP1 / LS74SGP / LS74SDPX / LS65SXTX / LS65SXNX / LS65SDPX / LS65SPPX / LS74SDN /
LS74SXSX / LS74SXP / LS74SDP / LS74SXS / LS74SDT / LS65SDT1 / LS64SXP / GS65SDPK .

9
3 3
1 6
7
4
11

5 8

10

1 Automatic Icemaker 7 Refrigerator Shelf

Automatically produce and store ice. Shelves are adjustable to suit individual storage
needs. Adjust the shelf height by emptying and
2 Freezer Door Bins removing the shelf and inserting it on a different
Store small packages of frozen food. Do not set of shelf supports. The number of refrigerator
store ice cream or food which will be stored for a shelves varies by model.
long period of time within these baskets.
8 Fresh Zone
3 LED interior lamps Storage for deli, fruit, or vegetables.
Light up the inside of the refrigerator.
9 Door-in-Door Case
4 Freezer Shelf Open the outer Door-in-Door for easy access to
frequently used items without letting a lot of cold
air out of the refrigerator.
5 Freezer Drawer
10 Refrigerator Door Bins
Store long-term frozen items. The number of
drawers may vary by model.
items.
6
11 Hygiene Fresh
Purify water.
This function minimizes bacteria and odors inside of
the appliance.

Note
• The filter should be replaced every 6 months. See the Replacing the Water Filter section in this manual for details.
• Parts, functions, and options vary by model. Your model may not include all the Options, appears with a different name
and / or different position.
 INSTALLATION 11

INSTALLATION
Installation Overview

ENGLISH
location.

Unpacking the Refrigerator Choosing the Proper Location

Connecting the Water Line Leveling and Door Alignment

CAUTION
• Connect to a potable water supply only.

Note

• Parts, functions, and options vary by model. Your model may not include all the Options, appears with a different name
and / or different position.
12 INSTALLATION

Unpacking the Refrigerator NOTE

• The water pressure must be 20 - 120 psi or 138 -
827 kPa or 1.4 - 8.4 kgf/cm2. If the refrigerator is
WARNING installed in an area with low water pressure (below
20 psi or 138 kPa or 1.4 kgf/cm2), you can install a
• Use two or more people to move and install the booster pump to compensate for the low pressure.
refrigerator. Failure to do so can result in back
injury or other injury. Electricity
•
Use an individual, grounded outlet:
moving the refrigerator for cleaning or service.
• 115 V ~ 60Hz with 15 A fuse
Always pull the refrigerator straight out when
moving it. Do not wiggle or walk the refrigerator • 127 V ~ 60 Hz with 15 A fuse
• 220 V ~ 50/60 Hz with 10 A fuse
occur. • 230 V ~ 50Hz with 10 A fuse

•
gasoline, away from the refrigerator. Failure to
WARNING
• Don't use existing holes unless they are in the
NOTE target area. Otherwise, the water supply and
drain hose may be damaged by being crushed
• Remove tape and any temporary labels from or kinked.
your refrigerator before using. Do not remove any
warning labels, the model and serial number label,
or the Tech Sheet that is located under the front of
the refrigerator. Flooring
• To remove any remaining tape or glue, rub the area To avoid noise and vibration, the unit must be
briskly with your thumb. Tape or glue residue can
also be easily removed by rubbing a small amount required, adjust the leveling legs to compensate for
of liquid dish soap over the adhesive with your

• Do not use sharp instruments, rubbing alcohol, NOTE

• Installing on carpeting, soft tile surfaces, a platform
tape or glue. These products can damage the or weakly supported structure is not recommended.
surface of your refrigerator.
• Reinstall or adjust shelves as needed. Refrigerator
shelves are installed in the shipping position. Ambient Temperature
Reinstall shelves according to your individual Install this appliance in an area where the
storage needs. temperature is between 55 °F (13 °C) and 110 °F
(43 °C).
Choosing the Proper If the temperature around the appliance is too low or
high, cooling ability may be adversely affected.
Location
Water
Water supply must be easily connected for the
automatic icemaker.
 INSTALLATION 13

Dimensions and Clearances

•
refrigerator through doors or narrow openings.
•

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Assembling the Doors and Drawers in this manual.
• The installation location chosen for the refrigerator should allow space behind the unit for connections and

• A very small distance between adjacent elements can result in reduced cooling capacity and at high power
consumption
puertas, charges.
y al menos Leave at
2 pulgadas least
(50.8 24 entre
mm) inchesla (610
partemm) in front
trasera of the refrigerator
del refrigerador to open the doors, and
y la pared.
at least 2 inches (50.8 mm) between the refrigerator (rear, left side, right side and top) and the wall.
B

ESPAÑOL
A
E F E
C D
G

- List Model 26 cu.ft. Model 22 cu.ft.

Modelos de 26 Modelos de 22
- Lista 33cubicos
2/5" 29 2/5"
pies cubicos
A Depth pies
(848 mm) (747 mm)
A Profundidad sin agarrador 848 mm
35 9/10" 7479/10"
35 mm
B Width
(912 mm) (912 mm)
B Ancho 912 mm 912 mm
68 9/10" 68 9/10"
C Height to Top of Case
(1750 mm) (1750 mm)
C Altura a la Punta de la Caja 1750 mm 1750 mm
70 3/10" 70 3/10"
D Height to Top of Hinge
(1785 mm) (1785 mm)
D Altura a la Punta de la Bisagra 1785 mm 1785 mm
2" 2"
E Space Around
(50.8 mm) (50.8 mm)
E Espacio Trasero 50 mm 50 mm
28 7/10" 24 3/5"
F Depth without Door
(730 mm) (624mm)
Depth (Total with Door Open 50 3/5" 46 1/2"
G
90°) (1285 mm) (1180 mm)
24" 24"
K Front Clearance
(610 mm) (610 mm)

Note
• Parts, functions, and options vary by model. Your model may not include all the Options, appears with a different
name and / or different position.
14 INSTALLATION

Disassembly and replacement of 2 Open the door. Remove the top hinge cover screw (1).
refrigerator doors

(2)
WARNING
(1)
Risk of excessive weight:
• Use two or more people to remove and install the
refrigeratir doors, failure to follow these instructions
may result in injuries to the or other parts of the (4)
body. (5)
(6)

WARNING (7)
(8)
Electrick Shock Hazard: (9)
• Disconnect the electrical supply to the refrigerator
before installation. Failure to do so could result in
serious unjury or death. 3 Use a flat screwdriver to pry and lift the hooks
(not seen in the picture) located in the lower front
part of the lid. Lift the lid.
• Do not put hands, feet or other object into the air
vents or bottom of the refrigerator. You may be
injured or receive an electrical shock.
4 Remove the cover (2). pull out the tubes (4) .

CAUTION
Disassemble the left refrigerator door When lifting the hinge free of the latch, be careful that
the door does not fall forward.
1 On the back of the refrigerator, take out the tube
of water from the ferrule adapter located on the
connector pressing the adapter release ring
(see the image below).
5 Disconnect all wire harnesses (5).

6 Remove the grounding screw (6).

7 Rotate the hinge lever (7) counterclockwise. Lift the

upper hinge (8) free of the hinge lever latch(9).

8 Place the door, inside facing up, on a non-scratching

surface.

CAUTION
Before you start, take out the food and remove the
door trays.
 INSTALLATION 15

Disassemble the rigth refrigerator

door
3 Turn the hinge lever (3) in the direction of the

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clockwise Lift the upper hinge (4) separate from
the lever holder of the hinge (5).
(1)

(2)

4 Place the door, with the inside facing up, on a surface

that does not scratch.
(3)
(4)
(5)

ESPAÑOL
CAUTION
When you lift the hinge apart from the bra, have be
careful that the door does not fall forward.
• Lift the door from the hinge pin of the middle and
1 Open the door. Remove the screw from the remove the door.
cover of the upper hinge (1). Lift the lid (2). • Place the door, with the inside facing up, on a surface
that does not scratch.

2 Use a flat screwdriver to pry and lift the

hooks (not seen in the picture) located
in the lower front part of the lid.
Lift the lid.
 16 INSTALLATION

Disassembling / Assembling the Water Lines

4 Place the door onto the lower hinge pin.
Collet

Tube

Insert lines Tube

Bottom hinge

Caution 4 Gently press the collet and insert the tube until only one line
shows on the tube.
• When lifting the hinge free of the latch, be careful
that the door does not fall foward
• Place the door, inside facing up, on a nonscratching
surface. Be careful not to damage the water lines.

NOTE
• Do not remove the grease on the surface of the gasket or
(Correct) (Incorrect)
hinge.
• Do not remove the sensor assembly in the rigth upper
NOTE
hinge cover.
• Water hoses should be cut with a clean, straight edge
to avoid leaks.

Assembling the Freezer Door

Left Door

1 Lower the door over the middle hinge pin. 5 Fit the top over the hinge lever latch and into place.
Rotate the lever clockwise to secure the hinge.

2 Make sure the door is aligned with the

6 Install the grounding screw and connect all the
interior cabinet.
wire harnesses.

3 Place the top hinge on the bra of the Hinge lever 7 Push the water supply tube into the hole from the top of
and in place. Turn the lever clockwise and adjust the cabinet and pull it through the back plate.
the hinge.

8 Reconnect the water tubes by inserting the tubes

into the connectors. The tube is inserted correctly
when only one guide line is showing out of two.
 INSTALLATION 17

Assembling the Refrigerator Door Connecting the Water Line

1 Place the door onto the lower hinge pin. Before Beginning
This water line installation is not covered by the

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refrigerator warranty. Follow these instructions
carefully to minimize the risk of expensive water
damage.

Lower Hinge hammer before installing the water supply line to

the refrigerator. Water banging in the pipes, or water
2 Fit the upper hinge over the hinge lever latch and hammer in residential plumbing can cause damage
into place. Rotate the lever counterclockwise to to refrigerator parts and lead to water leakage or
secure the hinge.
• Turn the icemaker OFF if the refrigerator will be
used before the water line is connected.
(1) • Do not install the icemaker tubing in areas where
the ambient temperatures fall below freezing.

(2) WARNING
• Connect to a potable water supply only.
3 Reconnect all wire harnesses. Hook the tab on
the switch side of the cover under the edge of the
wire opening in the cabinet top. Position the cover CAUTION
and replace the screw.
• To prevent burns and product damage, only
connect the refrigerator water line to a cold water
supply.
• Wear eye protection during installation toprevent
injury.

Water Pressure
You will need a cold water supply.

Water Pressure
20–120 psi
(138 - 827 kPa)
40–60 psi minimum to
where reverse osmosis reverse osmosis system
(2.8 kgf/cm2– 4.2 kgf/
connected to a cold water cm2,or less than 2–3
supply
oz capacity)
18 INSTALLATION

If the water pressure from the reverse osmosis • Shutoff valve to connect to the cold water line.
system is less than 20 psi or 138 kPa or 1.4 kgf/ cm2 The shutoff valve should have a water inlet with a
minimum inside diameter of 5/32 in. at the point of
198 cc capacity): connection to the COLD WATER LINE. Saddle-type
• shutoff valves are included in many water supply
kits. Before purchasing, make sure a saddle-type
necessary. valve complies with your local plumbing codes.

• Allow the storage tank on the reverse osmosis

• If the water pressure remains low, call a licensed,

• All installations must be in accordance with local

plumbing code requirements. NOTE
• A self-piercing saddle type water valve should not
be used.
Supplies Needed
• Copper or PEX Tubing, ¼ in. outer diameter, to
connect the refrigerator to the water supply. Be sure Water Line Installation Instructions
both ends of the tubing are cut square. To determine
how much tubing you need, measure the distance
from the water valve on the back of the refrigerator WARNING
to the water supply pipe. Then, add 8 feet (2.4 m).
Electric Shock Hazard:
[2.4 m] coiled into 3 turns of about 10 in. [25 cm]
diameter) to allow the refrigerator to move out from • When using any electrical device (such as a
the wall after installation. power drill) during installation, be sure the device
is battery-powered, double-insulated or grounded
• Power drill. in a manner that will prevent the hazard of
• ½ in. or adjustable wrench. electric shock.
• Flat-blade and Phillips-head screwdrivers.
Install the shutoff valve on the nearest frequently
• Two ¼ in. outer diameter compression nuts and used drinking water line.
2 ferrules (sleeves) to connect the copper tubing to
the shutoff valve and the refrigerator water valve. 1 Shut off the main water supply.
Turn on the nearest faucet to relieve the pressure
on the line.

2 Choose the valve location.

Choose a location for the valve that is easily
accessible. It is best to connect into the side of
a vertical water pipe. When it is necessary to
connect into a horizontal water pipe, make the
connection to the top or side, rather than at the
• bottom, to avoid drawing off any sediment from
at the end, purchase an adapter (available at the water pipe.
plumbing supply stores) to connect the water line
 INSTALLATION 19

3 Drill the hole for the valve. 6 Route the tubing.

• Drill a ¼ in. hole in the water pipe using a sharp Route the tubing between the cold water line and
bit. Remove any burrs resulting from drilling the the refrigerator.
hole in the pipe. Be careful not to allow water Route the tubing through a hole drilled in the wall

ENGLISH
to drain into the drill. Failure to drill a ¼ in. hole
may result in reduced ice production or smaller cabinet) as close to the wall as possible.
cubes.

NOTE
•
coiled into three turns of about 10 in. diameter) to
allow the refrigerator to move out from the wall after
installation.

NOTE 7 Connect the tubing to the valve.

• The hookup line cannot be white, plastic tubing. Place the compression nut and ferrule (sleeve)
Licensed plumbers must use only copper tubing for copper tubing onto the end of the tubing and
(NDA tubing #49595 or #49599) or Cross Link connect it to the shutoff valve.
Polyethylene (PEX) tubing. Make sure the tubing is fully inserted into the
valve. Tighten the compression nut securely.
4 Fasten the shutoff valve.
Fasten the shutoff valve to the cold water pipe
with the pipe clamp.
Saddle-Type Compression
Shutoff Valve Nut
Pipe Clamp

Packing Nut

Saddle-Type Vertical Cold Outlet Valve Ferrule

Shutoff Valve Water Pipe (sleeve)
8 Flush out the tubing.

NOTE tubing until the water is clear. Shut the water off at
the water valve after about one quart of water has
• Commonwealth of Massachusetts Plumbing Codes
248CMR shall be adhered to. Saddle valves are
illegal and use is not permitted in Massachusetts.
Consult with your licensed plumber.

5 Tighten the pipe clamp.

Tighten the clamp screws until the sealing washer
begins to swell.

Inlet End
Pipe Clamp
Washer
Clamp Screw

NOTE
• Do not over tighten clamp or you may crush the
tubing.
 20 INSTALLATION

9 Connect tubing to the refrigerator. Leveling and Door Alignment

NOTE Leveling
• Before making the connection to the refrigerator, be The refrigerator has two front leveling legs. Adjust the
sure that the refrigerator power cord is not plugged
legs to alter the tilt front-to-back or side-to-side.
into the wall outlet.
If the refrigerator seems unsteady, or the doors do
• Remove the plastic flexible cap from the water valve. not close easily, adjust the refrigerator’s tilt using the
instruction below:
• Place the compression nut and ferrule (sleeve) onto
the end of the tubing as shown.
1 Turn the leveling leg to the left to raise that side of
• Insert the end of the copper tubing into the connection the refrigerator or to the rigth to lower it. It may take
as far as possible. While holding the tubing, tighten the several turns of the leveling leg to adjust the tilt of
fitting. the refrigerator.

Tubing
1/4 in. Tubing
Clamp

1/4 in. Compression Nut

Ferrule
(sleeve)
Refrigerator
connection

10 Turn the water on at the shutoff valve.

Tighten any connections that leak. NOTE
• A flare nut wrench work best, but an open-end
wrench will suffice. Do not over-tighten.
• Parts, functionsm and option vary by model. Your
model may not include all the Options, appears
with a different name and / or different position.

2 Open both doors and check to make sure that

they close easily. If the doors do not close easily
tilt the refrigerator slightly more to the rear by
Caution turning both leveling legs to the left. It may take
• Check to see if leak occur at the water line several more turns, and be shure to turn both
connection. leveling legs the same amount.
 INSTALLATION 21

Door Alignment Turning on the Power

Both the left and right refrigerator doors have an • After installing, plug the refrigerator’s power cord
adjustable nut, located on the bottom hinge, to raise into a 3-prong grounded outlet and push the
and lower them to align properly.

ENGLISH
If the space between the doors is uneven, follow the
instructions below to align the doors evenly:
manera pareja.
Use the wrench (included with the owner's manual)
Use
to la the
turn llavenut
(Incluida con elhinge
in the door manual del usuario)
to adjust para
the height.
girar la tuerca en la bisagra de la puerta y así ajustar su
Turn the nut to the right to raise the door or to the left
altura. Gire la tuerca hacia la derecha para levantar la
to lowero it.
puerta hacia la izquierda para bajarla.

CAUTION
• Connect to a rated power outlet.
•
and wiring for proper grounding.
• Do not damage or cut off the ground terminal of
the power plug.

Position the Rrigerator

CAUTION
PRECAUCIÓN • Arrange the coil of tubing so that it does not vibrate
against the back of the refrigerator or against the
••Do
No not overtighten
ajuste demasiado theeldoor adjustment
tornillo screw.
de ajuste de la wall. Push the refrigerator back to the wall.
The hinge
puerta. pinde
El pin can la be pulled
bisagra out and
puede the y
quitarse
adjustable
ajustarse arange of deseada
la altura height is de
a maximum
un máximoofde 2 2in.
(5 cm). (5 cm).
pulgadas Start the Icemaker
• If the water line is connected, set the icemaker
Note power switch to the ON position.
• The icemaker will not begin to operate until it
• Parts, functions, and options vary by model. Your model reaches its operating temperature of 15 °F (–9 °C)
may not include all the Options, appears with a different or below. It will then begin operation automatically if
name and / or different position. the icemaker power switch is in the ON (I) position.
22 OPERATION

OPERATION
Before Use
Clean the refrigerator.
Clean the refrigerator thoroughly and wipe off all dust that accumulated during shipping.

CAUTION
• Do not scratch the refrigerator with a sharp object or use a detergent that contains

the refrigerator. Remove adhesive residue by wiping it off with your thumb or dish
detergent.
• Do not peel off the model or serial number label or the technical information on the rear
surface of the refrigerator.

Open refrigerator doors and freezer drawers to ventilate the interior.

from inside the refrigerator and open the refrigerator doors and the freezer drawers for
ventilation.

Connect the power supply.

Check if the power supply is connected before use.

Turn off the icemaker

Turn off the icemaker if the refrigerator is not yet connected to the water supply.

NOTE
• The icemaker water valve may buzz if the icemaker is turned on while the refrigerator is
not connected to the water supply.

Wait for the refrigerator to cool.

Allow the refrigerator to run for at least two to three hours before putting food in it. Check the

CAUTION
• Putting food in the refrigerator before it has cooled could cause the food to spoil, or a
bad odor to remain inside the refrigerator.

The refrigerator makes a loud noise after initial operation.

This is normal. The volume will decrease as the temperature decreases.
 OPERATION 23

Control Panel
Depending on the model, some of the following functions may not be available.

ENGLISH
Control Panel Features

3 4
1 2 5 6

1 Express Freeze
This fuction increases both ice production and freezing capacity.
• Press Express Freeze button to iluminate the icon and activate the function for 24 hours.
The function is automatically deactivated after 24 hours.
• Stop the function manually by pressing the button once again.

2 Wi-Fi
The Wi-Fi button, when used with the LG ThinQ, allows the refrigerator to connect to a home Wi-Fi
network Refer to Smart Function for information on the initial setup of the application. The Wi-Fi icon shows
the status of the refrigerator’s network connection. The icon iluminates when the refrigerator is connected to
the Wi-Fi network.
• Press and hold Wi-Fi button for 3 seconds to connect to the network. The icon blinks while the connection
is being made, then turns on once the connection is successfully made.

3 Freezer
Indicates the set temperature of the refrigerator compartment in Celsius (ºC) or Fahrenheit (ºF)
The default refrigerator temperature is -2 ºF (-19ºC). Press the Freezer button repeatedly to select a
new set temperature from -6 ºF (-14ºC) to -11 ºF (-24ºC).

NOTE
• Parts, functions, and options vary by model. Your model may not include all the Options, appears with a different
name and / or different position.

• When the refrigerator is in the Power Saving Mode, the display remains off until a door is opened or a button is
pressed. Onc on, the display remains on for 20 seconds.
 La temperatura predeterminada del refrigerador es 37º F (3º C). Presione repetidamente el botón Fri
seleccionar una nueva temperatura desde 33º F hasta 46º F (1º C hasta 8º C).

5 Water Filter
24 OPERATION
Reemplace el filtro de agua cuando el ícono Replace Filter se encienda. Luego de reemplazar el filtr
mantenga presionado el botón de Water Filter por tres segundos para apagar la luz del ícono. Reem
4 Fridge filtro de agua aporximadamente cada seis meses.
Indicates the set temperature of the refrigerator compartment in Celsius (º C) or Fahrenheit (º F). .
6 Lock
The default refrigerator temperature is 39º F (4º C). Press Fridge button repeatedly to select a new a new
temperature from 33º F (1º C)
La to 44º F de
funcion (7ºLock
C). deshabilita todos los demas botones en la pantalla.
• Cuando la energia es inicialmente conecta al refrigerador, la funcion de Lock esta desactivada.
5 Water Filter • Para bloquear los botónes del panel de control, mantenga el ícono cerrado de Lock y la
Replace the water filter whenfunción sea activada.
the Replace Filter icon turns on. After replacing the water filter, press and hold
• Para
the Water Filter button for three deshabilitar
seconds la the
to turn función
icon de Lock
light off. mantenga presionado
Replace the water filterelapproximately
botón Lock por aproximadamente tres
every
six months. segundos.

6 Lock
PRECAUCIÓN
The Lock function disables every other button on the display.
• When the power is initially connected to the refrigerator,
Modo de Visualización the Lock Para
(Únicamente fuction is off
Uso de Tiendas)
• To lock the control panel buttons, press
• El Modo de and hold Lockdeshabilita
Visualización button untiltoda closed Lock en lasicon
the refrigeración appearsdel
secciones in refrigerador
the y
display and the function is activated.
congelador para conservar energía mientras se exhibe en una tienda minorista. Cuando se activa,
• To disable the Lock function,
sepress andapagado
muestra Lock button
hold the (OFF) for approximately
en el panel theree
de control y la seconds.
pantalla permanece encendida por 20 segun
Para desactivar / activar:
• Abra cualquier puerta del refrigerador, mantenga presionado el botón Fridge y al mismo tiempo p
Caution tres veces el botón Express Freeze. El panel de control emite un pitido y la configuración de la tem
muestra la confirmación de que el Modo de Visualización esta desactivado. Use el mismo procedim
paraOnly)
Display Mode (For Store Use activar el Modo Visualización.
• The Display Mode disables all cooling in the refrigerator and freezer section to conserve energy while
on display in a retail store. When activated, OFF is displayed on the control panel and the display
remains on for 20 seconds. Flujo de aire
To deactivate / activate:
El aire
• With either refrigerator door frío circula
opened, pressdesde el congelador
and hold hasta and
the Refrigerator la sección
Ice Plus debuttons
alimentos frescos
at the samey nuevamente por las v
time for five seconds. The decontrol
aire enpanel
la pared
beepsdividiendo
and the las dos secciones.
temperature Asegúrese
settings display todeconfirm
no bloquear
the las ventilaciones mientra
alimentos
Display Mode is deactivated. en el
Use the refrigerador.
same procedure Sitoloactivate
hace, limitara
DisplayelMode.
flujo de aire y puede causar que la temperatura de
se vuelva demasiado cálida o cause descongelamiento interior. (Vea el diagrama de flujo de aire de

Airflow
Cold air circulates from the freezer to the fresh food section and back again through air vents in the wall
dividing the two sections. Be sure not to block vents while storing food in the refrigerator. Doing so will
restrict airflow and may cause the refrigerator temperature to become too warm or cause interior.

NOTA
• Debido a que el aire circula entre ambas secciones, todo olor que se forme en una sección se trasla
a la otra. Deberá limpiar cuidadosamente ambas secciones para eliminar olores.

NOTE
• Because air circulates between both sections, any odor formed in one section will transfer to the other
You must thoroughly clean both section to eliminate odors.
 OPERATION 25

Cleaning the Dispenser Replace Filter Water

of water (Only for Connected
Models)

ENGLISH
Cleaning the Dispenser Tray
The dispenser tray can get wet easily because of Replace the disposable water filter when indicated
ice or spilled water. Clean the entire area with in the Replacement Filter icon or at less every
a damp cloth. 6 months. To give you time to preparation to get
a new filter, the light it will light up just before the
Current filter capacity. Change filter to time provides
you with fresh and clean water from apparatus.

I baffled the appliance.

Turn off the water supply connected to the

home appliance.

Remove the disposable water filter.

CAUTION
Install the replacement water filter consulting
• Keep children away from the dispenser. Children the section "Connecting the Filter of water".
may play with or damage the controls.
• Discard the first series of ice (around 140-160
cubes) after installation. That It is also necessary Turn on the water supply and the
if the refrigerator has not been Used for a long time. home appliance.
• If ice or water dispenses unexpectedly, turn off
the water supply and contact an LG Electronics Press and hold the button Water Filter for
Customer Information Center. three seconds. That restarts the Filter
replacement icon. The new filter of water
• Never use a glass that is exceptionally narrow
has been activated.
or deep. Ice may jam in the ice passage and
refrigerator performance may be affected.

Note: This compartment only applies

on some models.

Cleaning the Water and Ice Outlet

Clean the water or ice outlet frequently with a clean
cloth because it can easily get dirty. Keep in mind that
you could get to stick lint from the cloth to the exit.

Freezer Basket

Water outlet
Ice Out
26 OPERATION

Automatic dispenser
NOTE • The ice maker produces ice normally when about
• If you open the freezer door while 48 hours have passed after the appliance has been
water is being dispensed, the supply of installed initially.
water will stop and the control panel
It will return to its initial screen. • Do not touch the ice machine directly automatic with
your hands while it is operating.
• If you open the freezer door while
water, ice cubes or crushed ice is • If ice cubes are stored in the tray for a long period of
being dispensed, this will pause. When time, these they can stick with each other causing
close the door, the option selected in the difficulty separating them In this case, clean the ice
previously configured mode will continue tray before using it.
being dispensed.

• If the edge of the cup is small, the water

could splash or fall out completely
Turning on and off the
her. Automatic Ice Machine
• Use a cup with a border of more than 68
mm in diameter when dispensing water, 1 Hold and remove the cover of the Automatic
ice machine when lifted.
buckets of crushed ice or ice.

• When the ice maker produces cubes

smaller or they start mixing,
maybe the amount of water supplied to
the ice machine is low due to
insufficient water in the tank. If the ice
it is not used frequently, this can
cause these to mix.
2 When the automatic ice maker does not is in
use, the ice container can be used as a freezer
Automatic Ice Machine basket after turning off the power switch ice
machine.
The ice machine can do Automatically
6 cubes at a time, 50-60 pieces for a period
of 24 hours if the Conditions are favorable.
This quantity may vary according to the
environment (ambient temperature around
appliance, how often the door, amount of
food stored, etc.)

• If the ice tray is completely full of ice, its

production is will stop.

• The sound of ice falling into the Ice tray

is normal.

• The ice maker produces ice normally when

they have passed about 48 hours after the
appliance has been installed
initially.
 OPERATION 27

Removing the Container • The ice passage could be blocked with frost
if only crushed ice is used.
from Ice (Optional)
• Remove the frost that accumulates by removing
Hold the ice container with both hands and the ice tray and clearing the step with arubber

ENGLISH
remove it while tilting it up. spatula. Dispense ice cubes periodically it can also
help prevent frost formation.

• If discolored ice is dispensed, check the tank and

the water supply for a possible cause. Yes the
problem continues, contact a center LG Electronics
customer information. Do not use ice or water until
the problem is solved.
• When the automatic ice maker does not
is in use, the ice container can be Used as • Never use thin glass cups or dishes to collect ice
a freezer basket. These containers can break or crack, resulting in
fragments of Glass on ice.
• The ice container may be heavy If it is full of ice.
Remove it using both hands. • Dispense ice in a glass before proceeding to Fill
it with water or other drinks. Can happen splashed
if ice is dispensed into a glass that It already
WARNING contains liquids.

• Do not touch the mechanical parts of the machine • Do not touch the ice outlet or the ice machine
of automatic ice with your hands or with some tool. automatic with your hands or with a tool.
Doing so could damage the appliance or injury. Otherwise, it may damage the appliance or cause
injury.
• You must take precautions as the machine
automatic ice operates continuously then that the • When readjusting the ice container, make sure
freezer door is open when the ice machine switch that has been placed correctly. Nap inclined or uneven,
It is in the on position.
may not continue producing ice due to a break in the
sensor.
• Do not disassemble, repair or alter the machine
automatic ice These operations must be carried out
only by a service technician. • Never use a glass that is too narrow or deep. The ice
could get stuck in the passage and the appliance
performance could be affected.

• Keep the glass at an appropriate distance from the

ice outlet A glass held very close to the ice leakage
can prevent this from dispense.
CAUTION
• Discard the ice inside the storage compartment.
• Get rid of the first batches of ice (about 20 buckets
ice in the freezer if you go on vacation or if a
and 7 cups of water) This is also necessary if the
appliance has not been used by a Long
prolonged power outage has occurred. The water
period of time. product from melted ice could fall from floor dispenser.

• Water and ice dispensed for the first time may

include particles or odors from the pipe or from the
water supply tank.

• Keep children away from dispenser. The children

could play with the controls, or damage them.
28 28 OPERATION
FUNCIONAMIENTO

Storing FoodAlimentos
Almacenando
Where
Dónde to Store Food
Almacenar Alimentos
Each
Cada compartment
compartimento inside
dentro del the refrigerator
refrigerador estáisdiseñado
designedpara
to store different
almacenar typestipos
distintos of food.
de alimentos.
Store food
Almacene in theenoptimal
alimentos space
el espacio to enjoy
óptimo parathe freshest
disfrutar taste. más fresco.
del sabor

1 4
2

3 5

1 1 In-Doorde
Recipiente Ice Bin Interior
Hielo 5 5 Fresh
Zona Zone
fresca
If a large
Si necesita amount
una of ice isde
gran cantidad needed, transferelthe
hielo, traslade Store fruit
Almacene frutaand vegetables
y verduras en losincajones
the crisper
paradrawers
hieloice
eninelthe in-door
cesto icede
de hielo binlatopuerta
an icea storage
un cestobin
de in to keep
verduras parathem fresh. frescas.
mantenerlas
the freezer. de hielo en el congelador.
almacenamiento
6 6 Door-in-Door
Caja Door-In-Door Case
(puerta a puerta)
2 Estantes
2 FreezerdelShelves
congelador Almacenamiento conveniente
Convenient storage para productos
for frequently de
used items
Almacenan varios alimentos congelados tal como uso such
frecuente como bebidas,
as beverages, manteca,
butter, margarina,
margarine,cream
carne,
andpescado y helado.
ice cream. queso crema, mantequilla
cheese,peanut butter,de
andmaní y condimentos.
condiments.
3 Cajones del congelador 7 Cesto de la puerta del refrigerador
3 Freezer Drawers 7 Refrigerator Door Bins
Envuelva y almacene carne, pescado, pollo u otros Almacene elementos refrigerados pequeños tal
elementos para un almacenamiento prolongado. Store
como small
bebidas refrigerated items such as beverages
o condimentos.
items
Pueden for long-term
también storage.
usarse para Can also be used for
almacenamiento and condiments.
supplemental
complementario deice storage.
hielo.

4 4 Refrigerator
Estante Shelf
del refrigerador
Store various
Almacene fresh fooddeitems.
varios elementos Adjust
alimento the shelf
fresco.
Ajuste las posiciones
positions del estantestorage
to suit individual para adaptarse a
needs. Store
las necesidades individuales
food with higher de almacenamiento.
water content at the front of the
Almacene alimentos con contenidos elevados de
shelves.
agua al frente de los estantes.
Nota
Note
• Parts,
• Las functions,
piezas, and options
las funciones vary by model.
y las opciones varíanYour model
según may not
el modelo. Esinclude
posibleallque
thesu
Options,
modeloappears withtodas
no incluya a different
las name
and / or different position.
opciones,aparezca con un nombre diferente y/o posición diferente.
 OPERATION 29

Food Storage Tips

CAUTION Wrap or store food in the refrigerator in airtight and
moisture-proof material unless otherwise noted. This
• prevents food odor and taste transfer throughout the
bins. Doing so may cause damage to the bin

ENGLISH
refrigerator. For dated products, check date code to
or personal injury if items are removed with ensure freshness.
excessive force.
• Do not store glass containers in the freezer.
Food How to
Contents may expand when frozen, break the
container and cause injury. Keep opened butter in covered dish or
Butter or closed compartment. When storing an
Margarine extra supply, wrap in freezer packaging
NOTE and freeze.
• If you are leaving home for a short period, like a Store in original wrapping until used.
short vacation, the refrigerator should be left on. Cheese Once opened, rewrap tightly in plastic
Refrigerated foods that are able to be frozen will wrap or aluminum foil.
stay preserved longer if stored in the freezer.
Wipe milk cartons. For coldest milk,
• If you are leaving the refrigerator turned off for Milk
place containers on an interior shelf.
an extended period, remove all food and unplug
Store in original carton on interior shelf,
the power cord. Clean the interior, and leave the Eggs
not on door shelf.
door open to prevent fungi from growing in the
refrigerator. Do not wash or hull fruit until it is ready
• Do not store food with high moisture content to be used. Sort and keep fruit in
towards the top of the refrigerator. The moisture Fruit original container in a crisper, or store
could come in direct contact with the cold air and in completely closed paper bag on
freeze. refrigerator shelf.

• Wash food before storing it in the refrigerator. Remove store wrapping, trim or tear off
Vegetables should be washed, and food packaging bruised and discolored areas, wash in
Leafy
should be wiped down to prevent adjacent foods cold water, and drain. Place in plastic
Vegetables
from being contaminated. bag or plastic container and store in
crisper.
• If the refrigerator is kept in a hot and humid
place, frequent opening of the door or storing a Vegetables
lot of vegetables in the refrigerator may cause with skins Place in plastic bags or plastic container
condensation to form. Wipe off the condensation (carrots, and store in crisper.
with a clean cloth or a paper towel. peppers)

• If the refrigerator door or freezer drawer is opened

or closed too often, warm air may penetrate the are not being eaten the same day
refrigerator and raise its temperature. This can Fish
increase the running costs of the unit.
recommended.
Cover leftovers with plastic wrap
Leftovers or aluminum foil, or store in plastic
containers with tight lids.
30 OPERATION

Storing Frozen Food Detaching/Assembling the

Check a freezer guide or a reliable cookbook for
further information about preparing food for freezing
Storage Bins
or food storage times. Fresh Zone Drawer
Freezing The Fresh Zone drawers provide storage for fruit and
vegetables.
Your freezer will not quick-freeze a large quantity of
food. Do not put more unfrozen food into the freezer • When removing or installing the lower Fresh Zone
than will freeze within 24 hours (no more than 2 to drawer, lift the cover to help remove or insert the
3 pounds of food per cubic foot of freezer space). drawer.
Leave enough space in the freezer for air to circulate
around packages. Be careful to leave enough room 1 To remove the Fresh Zone drawers, pull out the
at the front so the door can close tightly. drawer to full extension (1), lift the front up (2),
and pull straight out.
Storage times will vary according to the quality and
type of food, the type of packaging or wrap used
(how airtight and moisture-proof) and the storage
temperature. Ice crystals inside a sealed package are
normal. This simply means that moisture in the food
and air inside the package have condensed, creating
ice crystals.

NOTE
• Allow hot foods to cool at room temperature for 30
minutes, and then package and freeze. Cooling hot
foods before freezing saves energy. 2 To install, slightly tilt up the front, insert the drawer
into the frame and push it back into place.
Packaging
Successful freezing depends on correct packaging.
When you close and seal the package, it must not CAUTION
allow air or moisture in or out. If it does, you could
have food odor and taste transfer throughout the • Use both hands to assemble and disassemble
refrigerator and could also dry out frozen food. the Fresh Zone. The compartment is heavy when

Packaging recommendations
• Open the refrigerator door fully when
• disassembling or reassembling the Fresh Zone.
• Straight-sided canning/freezing jars • You will see the water tank while removing the
• Heavy-duty aluminum foil Fresh Zone drawer. Do not remove the water
tank or water leakage may occur. The water tank
• Plastic-coated paper is not a removable part.
• Non-permeable plastic wraps
•
Follow package or container instructions for proper
freezing methods. Tank

Do not use
• Bread wrappers
• Non-polyethylene plastic containers
• Containers without tight lids
• Wax paper or wax-coated freezer wrap
• Thin, semi-permeable wrap
 OPERATION 31

Removing the Fresh Zone Cover InstaView Function

Hold the cover with both hands and pull it out. The InstaView function on the Door-in-Door lets you
see if you’re running low on frequently used items
like beverages and snacks, without opening the

ENGLISH
refrigerator door.

NOTE
• Remove the Fresh Zone drawers before removing
the Fresh Zone cover.

Door Bins 1 Knock twice on the glass to turn the LED light
inside the Door-in-Door on or off.
The door bins are removable for easy cleaning and
adjustment.
2 The LED light turns off automatically after 10
one location. seconds.

1 To remove the bin, simply lift the bin up and pull • The InstaView Door-in-Door function is disabled
straight out. when the right refrigerator door and the left freezer
door are open, for 2 seconds after closing the door,
and when the ice dispenser is in use.
• Knock near the center of the glass. Knocking
near the edges of the glass may not activate the
InstaView Door-in-Door function properly.
• Knock hard enough that the knocking sound is
audible.
• The InstaView Door-in-Door function may activate if
2 To replace the bin, slide it in above the desired a loud noise occurs near the refrigerator.
support and push down until it snaps into place.

Door-in-Door
The Door-in-Door compartment allows for easy
access to commonly used food items.
To access the Door-in-Door compartment, lightly
press the button on the refrigerator door handle until
you hear a click and the door opens.

CAUTION
• Regularly detach and wash the storage bins and
shelves; they can become easily contaminated
by food.
• Do not apply excessive force while detaching or
assembling the storage bins.
• Do not use the dishwasher to clean the storage
bins and shelves.

Note

• Parts, functions, and options vary by model. Your model may not include all the Options, appears with a different name
and / or different position.
32 OPERATION

Door-in-Door Case Detaching the Shelf

To open the Door-in-Door case, pull evenly on the
marked area. The Door-in-Door Case is removable 1 Remove all items from the shelf. Lift the back of
for easy cleaning and adjustment. the shelf slightly to disengage the rail stops.

2 Holding the shelf with both hands, tilt the shelf

and pull it out.

CAUTION
• Remove contents from Door-in-Door case before Assembling the Shelf
disassembly.
1 Tilt the front of the shelf up and guide the shelf
1 To remove the Door-in-Door case, lift up and pull into the slots at a desired height, keeping shelf
out. holder down.(1)

2 To replace the Door-in-Door case, line up the tabs 2 Slide the shelf in, then lower the front of the shelf.
on the Door-In-Door case with the slots on the (2)
door and push down until it snaps into place.

CAUTION
• Make sure that shelves are level from one side
to the other. Failure to do so may result in the
Adjusting the Refrigerator shelf falling or spilled food.
Shelves • Do not clean glass shelves with warm water
while they are cold. Shelves may break if
The shelves in the refrigerator are adjustable to meet exposed to sudden temperature changes or
individual storage needs. Your model may have full or impact.
split shelves.
• Glass shelves are heavy. Use special care when
removing them.
 SMART FUNCTIONS 33

SMART FUNCTIONS NOTE

• To verify the Wi-Fi connection, check that the
icon on the control panel is lit.
LG ThinQ Application • The appliance supports 2.4 GHz Wi-Fi

ENGLISH
This feature is only available on models with the networks only. To check your network frequency,
or logo. contact your Internet service provider or refer to
The LG ThinQ application allows you to your wireless router manual.
communicate with the appliance using a • LG ThinQ is not responsible for any network
smartphone. connection problems or any faults, malfunctions,
or errors caused by network connection.
LG ThinQ Application Features • If the appliance is having trouble connecting to
the Wi-Fi network, it may be too far from the
Communicate with the appliance from a
router. Purchase a Wi-Fi repeater (range
smartphone using the convenient smart features.
extender) to improve the Wi-Fi signal strength.
Smart Diagnosis • The Wi-Fi connection may not connect or may
• If you experience a problem while using the be interrupted because of the home network
appliance, this smart diagnosis feature will help environment.
you diagnose the problem. • The network connection may not work properly
depending on the Internet service provider.
Settings • The surrounding wireless environment can
• Allows you to set various options on the make the wireless network service run slowly.
appliance and in the application. • The appliance cannot be registered due to
NOTE problems with the wireless signal transmission.
Unplug the appliance and wait about a minute
• If you change your wireless router, internet before trying again.
service provider, or password, delete the • If the firewall on your wireless router is enabled,
registered appliance from the LG ThinQ disable the firewall or add an exception to it.
application and register it again. • The wireless network name (SSID) should be
• The application is subject to change for a combination of English letters and numbers.
appliance improvement purposes without (Do not use special characters.)
notice to users. • Smartphone user interface (UI) may vary
• Functions may vary by model. depending on the mobile operating system (OS)
and the manufacturer.
Before Using LG ThinQ • If the security protocol of the router is set to
WEP, you may fail to set up the network. Please
Application change it to other security protocols (WPA2 is
recommended) and register the product again.
1 Check the distance between the appliance
Installing the LG ThinQ
and the wireless router (Wi-Fi network).
Application
• If the distance between the appliance and
Search for the LG ThinQ application from the
the wireless router is too far, the signal
Google Play Store or Apple App Store on a smart
strength becomes weak. It may take a long phone.
time to register or installation may fail. • Follow instructions to download and install the
2 Turn off the Mobile data or Cellular Data on application.
your smartphone.
Connecting to Wi-Fi
The Wi-Fi button, when used with the LG ThinQ
application, allows the appliance to connect to a
home Wi-Fi network. The icon shows the status
of the appliance’s network connection. The icon
illuminates when the appliance is connected to
the Wi-Fi network.
3 Connect your smartphone to the wireless
router. Initial Appliance Registration
• Run the LG ThinQ application and follow the
instructions in the application to register the
appliance.
34 SMART FUNCTIONS

Re-registering the Appliance or Registering Using LG ThinQ to Diagnose Issues

Another User If you experience a problem with your Wi-Fi
• Press and hold the Wi-Fi button for 3 seconds equipped appliance, it can transmit troubleshooting
totemporarily turn it off. Run the LG ThinQ data to a smartphone using the LG ThinQ
application and follow the instructions in the application.
application to register the appliance. • Launch the LG ThinQ application and select
the Smart Diagnosis feature in the menu.
NOTE Follow the instructions provided in the
• To disable the Wi-Fi function, press and hold the LG ThinQ application.
Wi-Fi button for 3 seconds. icon will be turned
off. Using Audible Diagnosis to
Wireless LAN Module Regulation Diagnose Issues
Follow the instructions below to use the audible
The operation of this equipment is subject to the
diagnosis method.
following two conditions:
(1) it is possible that this equipment or device may • Launch the LG ThinQ application and select
not cause harmful interference and the Smart Diagnosis feature in the menu.
(2) this equipment or device must accept any Follow the instructions for audible diagnosis
interference, including interference that may cause provided in the LG ThinQ application.
its undesired operation. 1 Close the freezer and fridge doors, then press
and hold the Lock button to activate the lock
Open Source Software Notice function.
Information • If the display has been locked for over 5
minutes, you must deactivate the lock and
To obtain the source code under GPL, LGPL, MPL,
then reactivate it.
and other open source licenses, that is contained
in this product, please visit http://opensource.lge.com.
In addition to the source code, all referred license
terms, warranty disclaimers and copyright notices
are available for download.
LG Electronics will also provide open source code
to you on CD-ROM for a charge covering the cost
of performing such distribution (such as the cost of
media, shipping, and handling) upon email request 2 Open the fridge door.
to [email protected]. This offer is valid for a
period of three years after our last shipment of this 3 Press and hold the Freezer button for 3
product. This offer is valid to anyone in receipt of seconds or longer.
this information. • The control panel will be turned off, and
then ‘3’ will be displayed on the fridge
temperature display part.
Smart Diagnosis
This feature is only available on models with the 4 Hold the phone on the upper right speaker
or logo. hole.
Use this feature to help you diagnose and solve
problems with your appliance.

NOTE
• For reasons not attributable to LGE’s
negligence, the service may not operate due
to external factors such as, but not limited to,
5 After the data transfer is complete, the
diagnosis will be displayed in the application.
Wi-Fi unavailability, Wi-Fi disconnection, local
app store policy, or app unavailability.
NOTE
• The feature may be subject to change without
prior notice and may have a different form • For best results, do not move the phone while
depending on where you are located. the tones are being transmitted.
 MAINTENANCE 35

MAINTENANCE For products with a standard stainless steel exterior,

of the grain. Dry with a paper towel to avoid streaks.

Cleaning
of liquid dish soap in water, and rinse with hot water

ENGLISH
before drying. Do not use abrasive or harsh cleaners.
WARNING
• Inside Walls
• Allow freezer to warm up so the cloth will not stick.
To help remove odors, wash the inside of the
refrigerator with a mixture of baking soda and warm
CAUTION water. Mix 2 tablespoons of baking soda to 1 quart of
water (26 g soda to 1 liter water.) Be sure the baking
• Do not use an abrasive cloth or sponge soda is completely dissolved so it does not scratch
when cleaning the interior and exterior of the the surfaces of the refrigerator.
refrigerator.
• Do not place your hand on the bottom surface
of the refrigerator when opening and closing the Door Liners and Gaskets
doors. Use a clean sponge or soft cloth and a mild
• When lifting the hinge free of the latch, be careful detergent in warm water. Do not use cleaning waxes,
that the door does not fall forward. concentrated etergents, bleaches, or cleaners
containing petroleum on plastic refrigerator parts.

General Cleaning Tips

Plastic Parts (covers and panels)
• Both the refrigerator and freezer sections defrost
automatically; however, clean both sections once a Use a clean sponge or soft cloth and a mild detergent
month to prevent odors. in warm water. Do not use glass cleaners, abrasive
• Wipe up spills immediately. damage the material.
• Unplug the refrigerator or disconnect power before
cleaning.
Condenser Coils
• Remove all removable parts, such as shelves.
Use a vacuum cleaner with a brush or crevice
• Use a clean sponge or soft cloth and a mild
attachment to clean the condenser cover and vents.
detergent in warm water. Do not use abrasive or
Do not remove the panel covering the condenser coil
harsh cleaners.
area.
• Hand wash, rinse and dry all surfaces thoroughly.

Exterior
For products with black stainless steel exterior, spray

direction of grain. Do not spray glass cleaner directly

at the display panel. Do not use harsh or abrasive
cleaners.
36 MAINTENANCE

Replacing the Water Filter 3

Replace the Water Filter : remove the protective cover from the o-rings.
• Approximately every six months.
• When the Replace Filter icon turns on.
turn to clockwise.
• When the water dispenser output decreases.

4
the cover. The cover will click when closed
Before Replacing the Water Filter: correctly.

highest position, it will need to be removed prior to

To remove any shelf : Tilt up the front of the shelf (1)

and lift (2). Pull the shelf out.
5
minutes) to remove trapped air and contaminants
from the system.

NOTE
• Do not dispense the entire 2.5 gallon amount
continuously. Press and release the dispenser pad
for cycles of 30 seconds ON and 60 seconds OFF.
1
Lower or remove the top left shelf to allow the 6
Water Filter button for three seconds to reset the
indicator light.

NOTE
• NOTE
water (around 1 oz. or 25 cc) to drain.
• • Visit your local dealer or distributor
cover to collect any leaking water. Hold the water • Use replacement cartridge:
ADQ74793501(LT1000P)

counterclockwise.
 MAINTENANCE 37

Performance Data Sheet

Model: LT1000P Use Replacement Cartridge: MDJ64844601(LT1000P)
The concentration of the indicated substances in water entering the system was reduced to a concentration

ENGLISH
Standard 53 and Standard 401.

Standard 53 and Standard 401 for the reduction of substances listed below.

Max
Average Average NSF
substance Avg % Permissible
Challenge Product Water Reduction
Reduction Reduction Product Water
Challenge Concentration Concentration Requirements
Concentration
Chlorine Taste
2.0 µg/L 2.0 µg/L ± 10% >97.5% 0.050 µg/L N/A ≥ 50.00%
and Odor
Nominal
Particulate Class 12,000,000 At least 10,000
99.80% 24,000 pts/ml N/A ≥ 85.00%
I, , ≥ 0.5 to < 1.0 pts/mL particles/mL
μm
107 to 108 MFL;
Asbestos 180 MFL >99.00% < 1 MFL N/A ≥ 99.00%
than 10 µg/L in
length
Atrazine 8.5 µg/L 9.0 µg/L ± 10% >94.10% 0.500 µg/L 3.0 µg/L NA
Benzene 15.0 µg/L 15.0 µg/L ± 10% >96.60% 0.510 µg/L 5.0 µg/L NA
Carbofuran 74.0 µg/L 80.0 µg/L ± 10% 98.30% 1.258 µg/L 40 µg/L NA
Lindane 1.9 µg/L 2.0 µg/L ± 10% >99.00% 0.019 µg/L 0.2 µg/L NA
P-Dichlorobenzene 230.0 µg/L 225.0 µg/L ± 10% >99.80% 0.460 µg/L 75.0 µg/L NA
2,4-D 210.0 µg/L 210.0 µg/L ± 10% >99.90% 0.210 µg/L 70.0 µg/L NA
Lead pH @6.5 140.0 µg/L 150.0 µg/L ± 10% 99.60% 0.560 µg/L 10.0 µg/L NA
Lead pH @8.5 150.0 µg/L 150.0 µg/L ± 10% >99.70% <0.500 µg/L 10.0 µg/L NA
Mercury @ pH
5.9 µg/L 6.0 µg/L ± 10% 91.00% 0.531 µg/L 2.0 µg/L NA
6.5
Mercury @ pH
5.6 µg/L 6.0 µg/L ± 10% 92.50% 0.420 µg/L 2.0 µg/L NA
8.5
100,000 Minimum 50,000
Cyst* >99.99% 10 cysts/L N/A ≥ 99.95%
cysts/L cysts/L
38 MAINTENANCE

Max
Average Average NSF
substance Avg % Permissible
Challenge Product Water Reduction
Reduction Reduction Product Water
Challenge Concentration Concentration Requirements
Concentration
Atenolol 240 ng/L 200 ± 40% ng/L > 95.50% 10.80 ng/L 30 ng/L NA
Carbamazepine 1600 ng/L 1400 ± 40% ng/L 98.40% 25.60 ng/L 200 ng/L NA
DEET 1600 ng/L 1400 ± 40% ng/L 97.10% 46.40 ng/L 200 ng/L NA
Trimethoprim 170 ng/L 140 ± 40% ng/L >96.80% 5.44 ng/L 20 ng/L NA
Linuron 160 ng/L 140 ± 40% ng/L >96.60% 5.44 ng/L 20 ng/L NA
Phenytoin 200 ng/L 200 ± 40% ng/L >94.80% 10.40 ng/L 30 ng/L NA
Ibuprofen 400 ng/L 400 ± 40% ng/L >94.50% 22.00 ng/L 60 ng/L NA
Naproxen 140 ng/L 140 ± 40% ng/L >96.10% 5.46 ng/L 20 ng/L NA
Estrone 120 ng/L 140 ± 40% ng/L >96.10% 4.68 ng/L 20 ng/L NA
Bisphenol A 2000 ng/L 2000 ± 40% ng/L >98.90% 22.00 ng/L 300 ng/L NA
Nonyl Phenol 1600 ng/L 1400 ± 40% ng/L >97.10% 46.40 ng/L 200 ng/L NA
• Based on the use of Cryptosporidium parvum oocysts.
 MAINTENANCE 39

Application Guidelines/Water Supply

Parameters CAUTION
Service Flow 0.5 gpm (1.9 lpm) To reduce the risk associated with property
Community or Private Well - damage due to water leakage:

ENGLISH
Water Supply
Potable Water • Read and follow Use Instructions before
Water Pressure 20 – 120 psi (138 – 827 kPa) installation and use of this system.
33 °F – 100 °F (0.6 °C – 37.8 • Installation and use MUST comply with all state
Water Temperature and local plumbing codes.
°C)
Capacity 200 gallons (757 liters) • Do not install if water pressure exceeds 120 psi
(827 kPa). If your water pressure exceeds 80
It is essential that the manufacturer’s recommended psi, you must install a pressure limiting valve.
Contact a plumbing uncertain how to check your
requirements be carried out for the product to perform water pressure.
as advertised. • Do not install where water hammer conditions
may occur. If water hammer conditions exist you
NOTE must install a water hammer arrester. Contact a
• While the testing was performed under standard plumbing professional if you are uncertain how to
laboratory conditions, actual performance may vary. check for this condition.
• Do not install on hot water supply lines. The
Replacement Cartridge: ADQ74793501(LT1000P) maximum operating water temperature of this
NSF System Trade Name Code: MDJ64844601
•
temperatures drop below 40 °F (4.4 °C).
lg.com website. •
every 6 months, at the rated capacity or if a
For further assistance, the LG Electronics Customer
Information Center is open 24 hours a day/7 days a
week. •
when temperatures are expected to drop below
LG is a trademark of LG corp. 33° F.
NSF is a trademark of NSF International. • Do not install systems in areas where ambient
Manufactured for LG® Electronics by: temperatures may go above 110° F (43.3° C).
LG Electronics, INC •
on a water system, a device for controlling
170, Sungsanpaechoungro, Seongsan-gu,
pressure due to thermal expansion must be
Gyeongsangnam-do, THE REPUBLIC OF KOERA installed.
•
of leaks.
WARNING
To reduce the risk associated with choking:
• Do not allow children under 3 years of age to
have access to small parts during the installation
of this product.
To reduce the risk associated with the
ingestion of contaminants:
• Do not use with water that is microbiologically
unsafe or of unknown quality without adequate
disinfection before or after the system. Systems

cysts. EPA Establishment # 070595-MEX-001

40 TROUBLESHOOTING

TROUBLESHOOTING
FAQs: Frequently Asked Questions

ENGLISH
Q: What are the best temperature settings for my refrigerator and freezer?
A: The default setting for the refrigerator is 37° Fahrenheit (3° Celsius). The default setting for the
freezer is 0° Fahrenheit (-18° Celsius). Adjust these settings as necessary to keep food at desired
temperatures. Milk should be cold when stored on the inner shelf of the refrigerator. Ice cream should

press and hold the Freezer and Refrigerator buttons until you hear a beep and the settings in the
display change.

Q: How do I set the refrigerator and freezer temperatures?

A: Continually press the Refrigerator or Freezer button on the control panel until the desired
temperature appears. The numbers will cycle from highest to lowest and then return to the highest
again with continuous pressing.

Q: Why do I hear a buzzing noise from my refrigerator periodically?

A: This may happen if you do not have a water source attached to your refrigerator and the icemaker is
turned on. If you do not have a water source attached to the back of the refrigerator you should turn
the icemaker off.

Q: Why does the icemaker tray look crooked?

A: This is a normal part of the icemaker cycle. The icemaker tray may appear level or with a slight tilt.
The change in position is to assist in the freezing process.

My refrigerator is powered on and the controls are working, but it’s not cooling and the display
Q:
shows “OFF” (see below). What is wrong?

A: The refrigerator is in Demo Mode. This mode disables cooling to save energy while the appliance
is on display in a store. To restore normal operation, press and hold the Refrigerator and Ice Plus
buttons for 5 seconds or until you hear a beep and the temperature settings appear on the display.
Use the same procedure to return the refrigerator to Demo Mode, if desired.

Q: Demand exceeds ice storage capacity

A: The icemaker can make 6 ice cube automatically. 50-60 cubes in a 24 hours period if the condition
is favorable. This quantity may vary, according to the enviroment (enviroment temperature
,frequency of open the door, quantity of ,etc.
 TROUBLESHOOTING 41

Before Calling for Service

Review this section before calling for service; doing so will save you both time and money.

Cooling

ENGLISH
Problem Possible Cause Solutions
A fuse in your home may be Check the main electrical box and replace the fuse or reset the
blown or the circuit breaker circuit breaker. Do not increase fuse capacity. If the problem is
tripped. Or the appliance is a circuit overload, have it corrected by a qualified electrician.
connected to a GFCI
(Ground Fault Circuit Interrupter) Reset the circuit breaker on the GFCI. If the problem persists,
outlet, and the outlet's circuit contact an electrician.
breaker has tripped.

The refrigerator control is set Turn the control ON. Refer to the Setting the Controls
to OFF (some models). section for proper temperature settings.
Demo Mode allows the lights and control display to work
normally while disabling cooling, to save energy while
Refrigerator is set to Demo
Mode.
section of this manual for instructions on how to disable
Demo Mode.
Refrigerator and
During the defrost cycle, the temperature of each
Freezer section are
Refrigerator is in the defrost compartment may rise slightly. Wait 30 minutes and
not cooling.
cycle.
the defrost cycle has completed.
Refrigerator was recently It may take up to 24 hours for each compartment to
installed. reach the desired temperature.
If the refrigerator was stored for a long period of time or
Refrigerator was recently
moved on its side, it is necessary for the refrigerator to
relocated.
stand upright for 24 hours before connecting it to power.
Refrigerator is replacing an Modern refrigerators require more operating time but use
older model.
Refrigerator was recently The refrigerator will take up to 24 hours to cool
plugged in or power restored. completely.
Adding food and opening the door warms the refrigerator,
requiring the compressor to run longer in order to cool
The door is opened often or a the refrigerator back down. In order to conserve energy,
large amount of food / hot food try to get everything you need out of the refrigerator at
was added.
the door as soon as the food is removed. (Refer to the
Cooling system Food Storage Guide.)
runs too much. Firmly push the doors shut. If they will not shut all the
Doors are not closed
way, the "Doors will not close correctly or pop open"
completely.
section.
The compressor will run longer under warm conditions.
At normal room temperatures (70 °F) expect your
Refrigerator is installed in a
compressor to run about 40 % to 80 % of the time. Under
hot location.
warmer conditions, expect it to run even more often. The
refrigerator should not be operated above 110 °F.
Use a vacuum cleaner with an attachment to clean the
Condenser / back cover is
condenser cover and vents. Do not remove the panel
clogged.
covering the condenser coil area.
42 TROUBLESHOOTING

Cooling
Problem Possible Cause Solutions
When the doors are opened often or for long periods

ENGLISH
of time, warm, humid air enters the compartment. This
Doors are opened often or for
raises the temperature and moisture level within the
long periods of time.
compartment. To lessen the effect, reduce the frequency
and duration of door openings.
See the "Doors will not close correctly or pop open"
Doors are not closed correctly.
section.
Humid weather allows additional moisture to enter the
compartments when the doors are opened leading to
Weather is humid. condensation or frost. Maintaining a reasonable level of
Interior moisture
humidity in the home will help to control the amount of
buildup.
moisture that can enter the compartments.
During the defrost cycle, the temperature of each
compartment may rise slightly and condensation may
Defrost cycle recently
completed.
the proper temperature has been restored once the
defrost cycle has completed.
Food stored uncovered or unwrapped, and damp
Food is not packaged containers can lead to moisture accumulation within each
correctly. compartment. Wipe all containers dry and store food in
sealed packaging to prevent condensation and frost.
Food with high water content Rearrange items with high water content away from air
was placed near an air vent. vents.
If the temperature is too cold, adjust the control one
Refrigerator temperature increment at a time and wait for the temperature to
Food is freezing
control is set incorrectly. stabilize. Refer to the Control Panel section for more
in the refrigerator
information.
compartment.
When the refrigerator is operated in temperature
Refrigerator is installed in a below 41°F (5°C), food can freeze in the refrigerator
cold location. compartment. The refrigerator should not be operated in
temperature below 55°F (13°C).
Refrigerator was recently It may take up to 24 hours for each compartment to
installed. reach the desired temperature.

Refrigerator or The air vents are blocked. Cold

Freezer section is air circulates from the freezer
too warm. to the fresh food section and
back again through air vents
in the wall dividing the two compartment.
sections.
 TROUBLESHOOTING 43

Cooling/Ice & Water

Problem Possible Cause Solutions
When the doors are opened often or for long periods

ENGLISH
of time, warm, humid air enters the compartment. This
Doors are opened often or for
raises the temperature and moisture level within the
long periods of time.
compartment. To lessen the effect, reduce the frequency
and duration of door openings.
Unit is installed in a hot The refrigerator should not be operated in temperatures
location. above 110 °F.
Adding food warms the compartment requiring the
A large amount of food or
cooling system to run. Allowing hot food to cool to room
hot food was added to either
Refrigerator or temperature before putting it in the refrigerator will
compartment.
Freezer section is reduce this effect.
too warm. See the Doors will not close correctly or pop open
Doors not closed correctly.
section in Parts & Features Troubleshooting.
If the temperature is too warm, adjust the control one
Temperature control is not set
increment at a time and wait for the temperature to
correctly.
stabilize.
During the defrost cycle, the temperature of each
compartment may rise slightly and condensation may
Defrost cycle has recently
completed.
proper temperature has been restored once the defrost
cycle has completed.
Refrigerator or If the temperature is too cold, adjust the control one
Incorrect temperature control
Freezer section is increment at a time and wait for the temperature to
settings.
too cold. stabilize. Refer to the Control Panel for more information.
Condensation from food with a
Frost or ice crystals high water content has frozen This is normal for food items with a high water content.
form on frozen food inside of the food package.
(inside of sealed Food has been left in the
package). Do not store food items with high water content in the
freezer for a long period of
freezer for a long period of time.
time.
When the doors are opened often or for long periods
of time, warm, humid air enters the compartment. This
Frost or ice crystals Door is opened frequently or raises the temperature and moisture level within the
form on frozen for long periods of time. compartment. Increased moisture will lead to frost and
food (outside of condensation. To lessen the effect, reduce the frequency
package). and duration of door openings.
Refer to the Doors will not close correctly or pop open
Door is not closing properly.
section in the Troubleshooting section.
44 TROUBLESHOOTING

Ice & Water

Problem Possible Cause Solutions
Demand exceeds ice storage The icemaker will produce approximately 70-184 cubes

ENGLISH
capacity. in a 24 hour period.
Connect the refrigerator to a cold water supply with
House water supply is not
adequate pressure and turn the water shutoff valve fully
connected, valve is not turned on
open. If the problem persists, it may be necessary to
fully, or valve is clogged.
contact a plumber.

Approximately every six months.

When the water dispenser output decreases.

When the ice cubes are smaller than normal.

The water pressure must be between 20 and 120 psi on
Low house water supply pressure.
may be necessary to contact a plumber.
Icemaker is
not making water pressure below the minimum amount and result
enough ice. is used. in icemaker issues. (Refer to the Connecting the Water
Line section.)
The tubing can kink when the refrigerator is moved
Tubing connecting refrigerator to during installation or cleaning resulting in reduced water
house supply valve is kinked.
arrange it to prevent future kinks.
If the doors of the unit are opened often, ambient air
will warm the refrigerator which will prevent the unit
Doors are opened often or for long
from maintaining the set temperature. Lowering the
periods of time.
refrigerator temperature can help, as well as not opening
the doors as frequently.
If the doors are not properly closed, ice production will be
affected. See the "Doors will not close correctly or pop
Doors are not closed completely.
open" section in Parts & Features Troubleshooting for
more information.
The recommended temperature for the freezer
The temperature setting for the compartment for normal ice production is 0°F. If the
freezer is too warm. freezer temperature is warmer, ice production will be
affected.
It may take up to 24 hours for each compartment to
Refrigerator was recently installed
Icemaker is reach the desired temperature and for the icemaker to
or icemaker recently connected.
not making begin making ice.
ice
Icemaker not turned on.
turned on.
 TROUBLESHOOTING 45

Ice & Water

Problem Possible Cause Solutions
Foreign substances or frost on the ice-detecting sensor
The ice detecting sensor is

ENGLISH
can interrupt ice production. Make sure that the sensor
obstructed.
area is clean at all times for proper operation.
The refrigerator is not connected to
Connect the refrigerator to the water supply and turn the
a water supply or the supply shutoff
water shutoff valve fully open.
valve is not turned on.
Icemaker is
not making If your icemaker is equipped with an ice shutoff arm,
ice Icemaker shutoff (arm or sensor) make sure that the arm moves freely. If your icemaker
obstructed. is equipped with the electronic ice shutoff sensor, make
sure that there is a clear path between the two sensors.

water pressure below the minimum amount and result

system is connected to your cold
in icemaker issues. (Refer to the Connecting the Water
water supply.
Line section.)

Water supply contains minerals

such as sulfur. not help. It may not be possible to remove all minerals/
odor/taste in all water supplies.
Ice that has been stored for too long will shrink, become
Icemaker was recently installed. cloudy, and may develop a stale taste. Throw away old
Ice has bad ice and make a new supply.
taste or odor.
The food has not been stored Rewrap the food. Odors may migrate to the ice if food is
properly in either compartment. not wrapped properly.
The interior of the refrigerator needs
See the Maintenance section for more information.
to be cleaned.
The ice storage bin needs to be Empty and wash the bin (discard old cubes). Make sure
cleaned. that the bin is completely dry before reinstalling it.
Empty the ice bin. If your icemaker is equipped with an
ice shutoff arm, make sure that the arm moves freely. If
Icemaker is
Icemaker shutoff (arm/ sensor) is your icemaker is equipped with the electronic ice shutoff
making too
obstructed. sensor, make sure that there is a clear path between the
much ice.
two sensors. Reinstall the ice bin and wait 24 hours to

Unable to hear the sound of ice In the control panel, select the modes for cubed ice and
Ice is not coming out? crushed ice alternately to dispense the ice.
dispensing. Ice will not dispense if any of the refrigerator doors are
Doors are not closed completely.
left open.
46 TROUBLESHOOTING

Ice & Water

Problem Possible Cause Solutions
Infrequent use of the ice dispenser will cause the cubes

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to stick together over time, which will prevent them from
Infrequent use of the dispenser. properly dispensing. Check the ice bin for ice cubes
clumping/sticking together. If they are, break up the ice
cubes to allow for proper operation.
Eliminate the frost or ice fragments by removing the
The delivery chute is clogged with ice bin and clearing the chute with a plastic utensil.
frost or ice fragments. Dispensing cubed ice can also help prevent frost or ice
Ice is not fragment buildup.
dispensing. Press and hold the Lock button for three seconds to
The dispenser display is locked.
unlock the control panel and dispenser.
It may take up to 24 hours for each compartment to
reach the desired temperature and for the icemaker
to begin making ice. Make sure that the shutoff (arm/
Ice bin is empty. sensor) is not obstructed. Once the ice supply in the
bin has been completely exhausted, it may take up
to 90 minutes before additional ice is available, and

Approximately every six months.

When the water dispenser output decreases.

Water is When the ice cubes are smaller than normal.
dispensing
slowly.
water pressure below the minimum amount and result
is used. in icemaker issues. If the problem persists, it may be
necessary to contact a plumber.
The water pressure must be between 20 and 120 psi on
Low house water supply pressure.
may be necessary to contact a plumber.

minutes) to remove trapped air and contaminants from

New installation or water line
the system. Do not dispense the entire 2.5 gallon amount
recently connected.
continuously. Depress and release the dispenser pad for
cycles of 30 seconds ON and 60 seconds OFF.
Water is not
Press and hold the Lock button for three seconds to
dispensing. The dispenser panel is locked.
unlock the control panel and dispenser.
The dispenser can be set for ice or water. Make certain
The dispenser is not set for water that the control panel is set for the proper operation.
dispensing. Press the Water button on the control panel to dispense
water.
 TROUBLESHOOTING 47

Ice & Water

Problem Possible Cause Solutions
Refrigerator or freezer doors are not Water will not dispense if any of the refrigerator doors

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closed properly. are left open.

trapped air and contaminants from the system. Do not

removed or replaced. dispense the entire 2.5 gallon amount continuously.
Depress and release the dispenser pad for cycles of 30
Water is not seconds ON and 60 seconds OFF.
dispensing.
The tubing can kink when the refrigerator is moved
Tubing connecting refrigerator to during installation or cleaning. Resulting in reduced
house supply valve is kinked.
arrange it to prevent future kinks.
The house water supply is not Connect the refrigerator to the water supply and turn the
connected, the valve is not turned water shutoff valve fully open. If the problem persists, it
on fully, or the valve is clogged. may be necessary to contact a plumber.
Allow 24 hours after installation for the water storage
Refrigerator was recently installed.
tank to cool completely.
The water dispenser has been used
recently and the storage tank was
capacity will range from approximately 20 to 30 oz.
exhausted.
Dispensing If the dispenser has not been used for several hours, the
Dispenser has not been used for
warm water. several hours.
oz.
Make sure that the refrigerator is connected to a cold
water pipe.
Refrigerator is connected to the hot
water supply. WARNING: Connecting the refrigerator to a hot water
line may damage the icemaker.
Water supply contains minerals
such as sulfur. and odor problems.

Approximately every six months.

Water has bad

taste or odor. When the water dispenser output decreases.

When the ice cubes are smaller than normal.

minutes) to remove trapped air and contaminants from

Refrigerator was recently installed. the system. Do not dispense the entire 2.5 gallon amount
continuously. Depress and release the dispenser pad for
cycles of 30 seconds ON and 60 seconds OFF.
48 TROUBLESHOOTING

Parts & Features

Problem Possible Cause Solutions
Food packages are blocking the Rearrange food containers to clear the door and door

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door open. shelves.
Ice bin, crisper cover, pans, shelves, Push bins all the way in and put crisper cover, pans,
Doors will door bins, or baskets are out of shelves and baskets into their correct positions. See the
not close position. Operation section for more information.
correctly or The doors were removed during Remove and replace the doors according to the
pop open. product installation and not properly Removing and Replacing Refrigerator Handles and
replaced. Doors section.
See Door Alignment in the Refrigeration Installation
Refrigerator is not leveled properly.
section to level refrigerator.
Clean the gaskets and the surfaces that they touch. Rub
The gaskets are dirty or sticky. a thin coat of appliance polish or kitchen wax on the
gaskets after cleaning.
Doors are
When you open the door, warmer air enters the
open. refrigerator. As the warm air cools, it can create a
Door was recently closed. vacuum. If the door is hard to open, wait one minute to
allow the air pressure to equalize, then see if it opens
more easily.

Refrigerator Leveling legs are not adjusted

Refer to the Leveling and Door Alignment section.
wobbles properly.
or seems It may be necessary to add shims under the leveling legs
unstable Floor is not level.
or rollers to complete installation.
The refrigerator compartment lamp is LED interior
Lights do not
LED interior lighting failure.
work.
technician.
Set the Air Filter to the MAX setting. If the odor does
Refrigerator
The Air Filter may need to be set to
has an
the MAX setting or replaced. replaced. See the Replacing the Air Filter section for
unusual odor.
replacement instructions.
The interior
of the The refrigerator is located near a
refrigerator is
covered with chimney, or candle.
dust or soot.
 TROUBLESHOOTING 49

Noises
Problem Possible Cause Solutions
The defrost control will click when

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the automatic defrost cycle begins
and ends. The thermostat control
Clicking Normal Operation
(or refrigerator control on some
models) will also click when cycling
on and off.
Rattling noises may come from the
Normal Operation
the back of the unit, or items stored
on top of or around the refrigerator.
Rattling
Refrigerator is not resting solidly on Floor is weak or uneven or leveling legs need to be
adjusted. See the Leveling and Door Alignment section.
Refrigerator with linear compressor
Normal Operation
was jarred while running.
Evaporator fan motor is circulating
air through the refrigerator and Normal Operation
Whooshing freezer compartments.
Air is being forced over the
Normal Operation
condenser by the condenser fan.

Gurgling Normal Operation

cooling system.
Contraction and expansion of the
Popping inside walls due to changes in Normal Operation
temperature.
Water dripping on the defrost heater
Sizzling Normal Operation
during a defrost cycle.
If the side or back of the refrigerator
is touching a cabinet or wall, some To eliminate the noise, make sure that the sides and
Vibrating
of the normal vibrations may make back cannot vibrate against any wall or cabinet.
an audible sound.
Water running into the drain pan
Dripping Normal Operation
during the defrost cycle.
Your refrigerator is designed to run

items at the desired temperature.

Pulsating or may cause your new refrigerator

high-pitched to run longer than your old one, Normal Operation
sound
than previous models. While the
refrigerator is running, it is normal
to hear a pulsating or high-pitched
sound.
50 NOTES

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NOTES 51

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