EMPLOYEE COMPENSATION AND BENEFITS MANUAL

CHAPTER-1: GENERAL

1.1 Short Title

- "JFC" (Jollibee Foods Corporation)

1.2 Commencement and Application

- Effective from [specific date], this manual applies to all Jollibee employees, including
full-time, part-time, and contract workers across all locations.

1.3 Definitions
- Key terms are defined for clarity and understanding.

1.4 Purpose of this Manual

- Provides guidelines on employee compensation and benefits to ensure fairness and
consistency.

1.5 Issuance and Control of this Manual

- Details the responsibility for issuing and updating the manual to maintain accuracy and
relevance.

CHAPTER 2: INTRODUCTION

2.1 Background and History

- Jollibee Food Corporation was founded by Tony Tan Caktiong in 1975 as an ice cream
parlor in Quezon City, Philippines. Responding to customer demand, it transitioned to
fast food in 1978, introducing popular items like burgers, sweet-style spaghetti, and fried
chicken, which resonated with Filipino tastes. By the early 1980s, Jollibee had
established itself as a dominant player in the local fast-food market, even surpassing
international giants like McDonald's.
 - Incorporated in 1981, Jollibee expanded rapidly, boasting over 40 stores nationwide by
1984. Its success was fueled by a strong focus on customer satisfaction, innovative
marketing strategies, and a deep understanding of local culinary preferences.

- Throughout the 1990s and 2000s, Jollibee diversified and grew through strategic
acquisitions, including Greenwich Pizza in 1993, Chowking in 2000, Red Ribbon
Bakeshop in 2005, and Mang Inasal in 2010. These acquisitions helped solidify Jollibee's
position as the leading fast-food operator in the Philippines.

- Jollibee's international expansion began in 1986 with its first overseas store in Taiwan.
Significant international growth followed in the 2000s and 2010s, with the company
entering the U.S. market in 1998 and expanding into Vietnam, Brunei, Hong Kong, Saudi
Arabia, and Canada. In 2018, Jollibee acquired Smashburger, an American fast-casual
burger chain, to strengthen its presence in North America.

- In 2019, Jollibee further diversified its portfolio by acquiring Coffee Bean & Tea Leaf, a
global coffee chain. The company continues to expand its global footprint with the goal
of becoming one of the top five restaurant companies worldwide.

- Jollibee's remarkable journey from a small ice cream parlor to a global fast-food giant
highlights its strategic entrepreneurship, keen understanding of consumer preferences,
and effective international expansion. Its adaptability, innovative menu offerings, and
commitment to quality have earned it a loyal customer base both domestically and
internationally.

2.2 Vision
- To be one of the Top 5 Restaurant Companies in the World

2.3 Mission
- To serve great tasting food, bringing the joy of eating to everyone.
2.4 Core Values
- Through the years, JFC has formed its foundation from good business practices and
strong core values of Customer Focus, Speed with Excellence, Integrity, Spirit of Family
and Fun, Humility to Listen and Learn. JFC continues its steadfast commitment in
upholding these core values:
-
Customer Focus
We provide great taste, and superior value to all our customers.
We treat our customers with sincere service and a warm smile.
We take part in creating exceptional customer experience.

Speed with Excellence

We plan, decide and act quickly.
We set challenging goals and execute well.
We constantly find ways to improve and innovate.

Humility to Listen and Learn

We seek, welcome and value feedback.
We acknowledge and learn from our mistakes.
We aspire to learn from people from all walks of life.

Spirit of Family and Fun

We take care of each other and bring out the best in everyone.
We are true to our name, hard-working and happy.
We recognize individuality and foster teamwork.

Integrity
We live by honesty and we do what is right all the time.
We act as responsible stewards of the company.
We speak our minds constructively when needed.

2.5 Powers & Functions

- The power and function of Jollibee, as a major player in the fast-food industry, can be
understood through its organizational capabilities, operational strategies, and market
influence. Here are the key aspects of Jollibee's power and functions:
Power

1. Brand Recognition and Loyalty: Jollibee has built a strong brand that enjoys significant
loyalty, especially among Filipino communities both domestically and internationally.
This brand power allows Jollibee to command a strong market presence.
2. Market Leader: In the Philippines, Jollibee is the leading fast-food chain, often surpassing
global giants like McDonald’s in market share.
3. Financial Strength: Jollibee Foods Corporation (JFC), the parent company, has robust
financial health, enabling it to invest in expansion, innovation, and acquisitions.
4. Global Expansion: Jollibee’s successful international expansion into countries like the
United States, Canada, and various parts of Asia showcases its ability to compete on a
global scale.
5. Diverse Portfolio: Through acquisitions and strategic partnerships, JFC has diversified its
portfolio to include various other brands, increasing its market influence and operational
resilience.

Functions

1. Food Service Operations: Jollibee’s core function is to provide fast-food services through
its vast network of restaurants. This involves food preparation, customer service, and
maintaining high standards of hygiene and quality.
2. Menu Innovation: Continuously developing and introducing new menu items to cater to
evolving consumer tastes and preferences.
3. Supply Chain Management: Efficiently managing a complex supply chain to ensure
consistent quality and availability of ingredients and products.
4. Marketing and Promotions: Implementing effective marketing strategies to attract and
retain customers, leveraging both traditional and digital media.
5. Franchising: Expanding its reach through franchising, allowing the brand to grow rapidly
while maintaining control over quality and operations.
6. Corporate Social Responsibility (CSR): Engaging in CSR activities to giveLead back to
the community, enhance brand image, and foster goodwill.
 7. Human Resource Management: Recruiting, training, and retaining staff to ensure
excellent service and operational efficiency.
8. Customer Experience Enhancement: Continuously improving the dining experience
through feedback mechanisms, technology integration (like mobile ordering and delivery
services), and restaurant ambiance.

2.6 Management

● Director
Antonio Chua Poe Eng
Artemio V. Panganiban

● Lead Independent Director

Cesar V. Purisma

● Independent Director
Kevin Goh

2.7 Board of Directors

- Tony Tan Caktiong (Chairman)
- Ernesto Tanmantiong
- William Tan Untiong
- Don Alexander C. Lim
- Ang Cho Sit
- Antonio Chua Poe Eng
- Ret. Chief Justice Artemio Panganiban
- Cesar V. Purisima (independent director)
- Ee Rong Chong
- Kevin Goh

Corporate Officers
 - Ernesto Tanmantiong (President and Chief Executive Officer)
- Joseph C. Tanbuntiong (Treasurer)
- William Tan Untiong (Corporate Secretary)
- Ysmael V. Baysa (Chief Financial Officer)
- Daniel Rafael Ramon Z. Gomez III (Chief Marketing Officer)
- Arsenio M. Sabado (Chief Human Resources Officer)

2.8 Organizational Structure

- Jollibee has a flat organizational structure.

- Helps the company make decisions effectively and gives more trust to its employees.
CHAPTER-3: CODE OF CONDUCT

3.1 Compliance with Laws, Rules and Regulations

- Jollibee Foods Corporation (JFC) ensures compliance with laws, rules, and regulations
across various aspects of its operations. This commitment is essential to maintaining its
reputation, operational efficiency, and legal standing. Here’s an overview of how Jollibee
ensures compliance:

Legal and Regulatory Compliance

1. Food Safety and Hygiene:

● Local and International Standards: Jollibee adheres to food safety standards set by
local authorities in each country of operation, as well as international standards
such as HACCP (Hazard Analysis Critical Control Point).
● Regular Inspections: Restaurants undergo regular health and safety inspections to
ensure compliance with food safety regulations.
2. Labor Laws:
● Fair Employment Practices: Jollibee complies with labor laws regarding fair
wages, working hours, and employee benefits.
● Training and Development: Employees receive training on legal and regulatory
compliance related to their roles.
● Safe Working Conditions: Adherence to occupational health and safety standards
to provide a safe work environment for employees.
3. Environmental Regulations:
● Sustainable Practices: Implementing environmentally sustainable practices such
as waste management, energy conservation, and sustainable sourcing.
● Compliance with Environmental Laws: Ensuring operations meet environmental
laws and regulations in each jurisdiction.
4. Corporate Governance:
 ● Transparency and Accountability: Following corporate governance standards to
ensure transparency, accountability, and integrity in business operations.
● Regulatory Filings: Timely submission of required documents and reports to
regulatory bodies.
5. Franchise Regulations:
● Adherence to Franchising Laws: Ensuring franchise agreements comply with
relevant franchising laws and regulations.
● Support and Training: Providing franchisees with the necessary training and
resources to ensure they adhere to Jollibee’s standards and legal requirements.
6. Consumer Protection Laws:
● Product Information and Advertising: Ensuring all marketing and product
information is accurate and complies with consumer protection laws.
● Customer Feedback: Maintaining mechanisms for customer feedback and
addressing complaints in compliance with consumer rights regulations.

Internal Compliance Programs

1. Compliance Departments:
● Legal and Compliance Teams: Dedicated teams to oversee and ensure compliance
with all applicable laws and regulations.
● Internal Audits: Regular internal audits to identify and address any compliance
issues.
2. Training and Awareness:
● Employee Training: Regular training programs to educate employees on legal and
regulatory requirements.
● Compliance Culture: Promoting a culture of compliance within the organization.
3. Ethical Standards:
● Code of Conduct: A comprehensive code of conduct that outlines the ethical
standards expected from all employees and management.
 ● Whistleblower Policies: Policies that protect and encourage employees to report
any unethical or illegal activities.

By implementing these measures, Jollibee ensures that it operates within the legal frameworks of
the various countries in which it operates, maintaining high standards of compliance and
corporate responsibility.

3.2 Conflicts of Interest

- The Company's Policy on Conflict of Interest provides that every employee shall avoid
interests, relationships, transactions or activities that may impair or appear to impair the
performance of his duties to the best of his ability.

3.3 Families and Relatives

- Jollibee Foods Corporation (JFC) has expanded its brand portfolio significantly over the
years, acquiring and developing a variety of food and beverage businesses. These
acquisitions and brand developments can be considered the "family and relatives" of
Jollibee. Here’s an overview:

Core Brand

1. Jollibee: The flagship brand, known for its fried chicken, burgers, and Filipino-inspired
fast food.

Subsidiary Brands

1. Chowking: A fast-food chain that combines Western fast food service with Chinese
cuisine.
2. Greenwich: A pizza and pasta chain offering a variety of Italian-inspired dishes.
3. Red Ribbon: A bakeshop chain known for its cakes, pastries, and other baked goods.
4. Mang Inasal: A chain specializing in grilled chicken and Filipino BBQ.
5. Burger King Philippines: JFC is the master franchisee of Burger King in the
Philippines, offering the globally popular burger chain’s menu.
 6. Highlands Coffee: A Vietnamese coffee shop chain that JFC has expanded both within
and outside Vietnam.
7. The Coffee Bean & Tea Leaf: Acquired to expand JFC’s footprint in the global coffee
shop market.
8. Smashburger: A U.S.-based fast-casual burger chain known for its smashed-to-order
burgers.
9. Tortas Frontera: A partnership with Chef Rick Bayless to offer Mexican-inspired
dishes, primarily in U.S. airports.
10. Yonghe King: A Chinese fast-food chain specializing in soy milk drinks and traditional
Chinese breakfast items.

International Expansion

1. Tim Ho Wan: A Michelin-starred dim sum restaurant chain, in which JFC holds a
significant ownership stake.
2. Dunkin’ (formerly Dunkin' Donuts): JFC is a franchisee of Dunkin’ in certain
territories, expanding its presence in the coffee and bakery segment.

Strategic Investments

1. SuperFoods Group: A joint venture with Viet Thai International, which owns Highlands
Coffee and operates various other brands like Pho 24.

Partnerships and Collaborations

1. Boba Tea (Bubble Tea) Brands: JFC has been exploring partnerships and acquisitions
in the bubble tea segment, capitalizing on the growing popularity of this beverage.

Summary
Jollibee Foods Corporation’s family and relatives include a diverse range of brands and
businesses in the food and beverage industry, both within the Philippines and internationally.
These brands span various cuisines and dining formats, from fast food and casual dining to
coffee shops and specialty restaurants. JFC’s strategic acquisitions and partnerships have enabled
it to build a comprehensive portfolio, enhancing its market presence and catering to a wide array
of consumer preferences.
3.4 Equal Opportunity

- Jollibee Foods Corporation (JFC) is committed to providing equal opportunities for all
employees regardless of their race, gender, age, religion, disability, sexual orientation, or
any other characteristic protected by law. Here's how Jollibee ensures equal opportunity
within its organization:

Recruitment and Hiring:

1. Non-Discriminatory Policies: Jollibee has policies in place that prohibit discrimination

during the recruitment and hiring process.
2. Merit-Based Selection: Candidates are evaluated based on their qualifications, skills, and
experience, rather than factors unrelated to job performance.
3. Diverse Candidate Pool: Jollibee actively seeks to attract candidates from diverse
backgrounds to ensure a broad range of perspectives and experiences.

Training and Development:

1. Equal Access to Training: All employees have equal access to training and development
opportunities to enhance their skills and advance their careers.
2. Promotion Based on Merit: Promotions and career advancement opportunities are based
on performance and merit, ensuring fairness and equality.

Workplace Policies:

1. Anti-Discrimination Policies: Jollibee has clear policies against discrimination and

harassment in the workplace, with procedures in place to address any complaints.
2. Inclusive Work Environment: Jollibee fosters an inclusive work environment where all
employees feel respected, valued, and supported.
3. Accommodations for Disabilities: Jollibee provides reasonable accommodations for
employees with disabilities to ensure they can perform their job duties effectively.
Employee Benefits:

1. Equal Benefits for All: Jollibee offers employee benefits, such as healthcare, retirement
plans, and leave policies, that are available to all employees on an equal basis.
2. Family-Friendly Policies: Jollibee may offer family-friendly policies, such as parental
leave, to support employees with caregiving responsibilities.

Diversity and Inclusion Initiatives:

1. Diversity Programs: Jollibee may implement diversity and inclusion programs aimed at
promoting a diverse workforce and creating an inclusive culture.
2. Employee Resource Groups: Jollibee may establish employee resource groups to support
employees from diverse backgrounds and provide networking and professional
development opportunities.

By promoting equal opportunity and fostering a culture of inclusivity, Jollibee aims to create a
workplace where all employees can thrive and contribute to the company's success, regardless of
their background or characteristics.

3.5 Bribery and Corruption

Anti-Bribery and Corruption Policy

- The Policy on Anti-Bribery and Corruption formalizes and operationalizes the
Company's policy on compliance with laws on anti-bribery and corruption. It prohibits
making or accepting any offer, promise, or gift of money or anything of value directly or
indirectly from a party with whom the Company does business or who seeks to do
business with the Company, for the purpose of influencing the recipient's decisions or
actions in order to facilitate, obtain, or retain business. It likewise prohibits any payment
by or on behalf of the Company if any portion thereof is intended to be used, directly or
indirectly, for purposes contrary to applicable anti-bribery and corruption laws or the
Policy on Anti-Bribery and Corruption. Through this policy, the JFC Group requires its
 directors, officers and employees to comply with anti-bribery and corruption laws
applicable in the regions where they respectively do business and that may be applicable
to them regardless of location.

3.6 Confidential Information

3.7 Fraud, Protection of Authority’s Assets, Accounting

- Jollibee Foods Corporation (JFC) likely has robust policies and procedures in place to
prevent fraud, protect the company's assets, and maintain accurate accounting records.
While I don't have access to Jollibee's specific internal policies, here are some common
measures that companies typically implement in these areas:

Fraud Prevention:

1. Code of Conduct and Ethics: Jollibee likely has a code of conduct that outlines expected
behavior, including ethical standards and prohibitions against fraud and corruption.
2. Internal Controls: Jollibee likely has internal control systems in place to prevent and
detect fraud, such as segregation of duties, authorization procedures, and regular reviews
of financial transactions.
3. Whistleblower Hotline: Jollibee may have a whistleblower hotline or reporting
mechanism that allows employees to report suspected fraudulent activities anonymously.
4. Fraud Training: Jollibee may provide training to employees on recognizing and
preventing fraud, including examples of fraudulent behavior and how to report it.

Protection of Authority’s Assets:

1. Asset Management Policies: Jollibee likely has policies and procedures for the proper
management and protection of company assets, including physical assets like inventory
and equipment, as well as intangible assets like intellectual property.
 2. Access Controls: Jollibee may restrict access to sensitive areas and assets to authorized
personnel only, using measures such as keycard access or biometric authentication.
3. Inventory Controls: Jollibee likely has inventory control procedures in place to track the
movement and usage of inventory, deter theft, and ensure accurate accounting.
4. Security Measures: Jollibee may employ security measures such as surveillance cameras,
security guards, and alarms to protect company assets from theft or damage.

Accounting:

1. Financial Reporting Standards: Jollibee follows generally accepted accounting principles

(GAAP) or International Financial Reporting Standards (IFRS) to ensure accurate and
transparent financial reporting.
2. Internal and External Audits: Jollibee likely undergoes regular internal audits by its own
internal audit department, as well as external audits by independent auditing firms, to
verify the accuracy of financial records and compliance with accounting standards.
3. Financial Controls: Jollibee likely has financial controls in place, such as reconciliation
procedures, variance analysis, and review of financial statements by management, to
ensure the accuracy and reliability of accounting information.
4. Compliance with Regulatory Requirements: Jollibee complies with relevant laws and
regulations governing financial reporting and accounting practices in the countries where
it operates.

These are general measures that companies like Jollibee typically implement to prevent fraud,
protect assets, and maintain accurate accounting records. Jollibee likely tailors its specific
policies and procedures to its own unique operational and regulatory environment.

3.8 Gifts, Meals, Entertainment

Jollibee Gifts:

1. Gift Cards: Jollibee gift cards are a convenient option for fans to enjoy their favorite meals.
These are often available in various denominations and can be purchased in-store or online.
2. Merchandise: Jollibee offers a range of branded merchandise, including:
- T-shirts, hoodies, and caps featuring the Jollibee mascot.
- Collectible toys and plushies of Jollibee and other mascots like Hetty, Twirlie, Yum, and
Popo.
- Tumblers, mugs, and other drinkware with Jollibee branding.

3. Special Promotions: During holidays or special events, Jollibee may offer limited edition
items or bundle deals that make for great gifts. These can include meal deals with exclusive toys
or merchandise.

4. Jollibee Home Kits: Some locations offer DIY meal kits, allowing fans to recreate their
favorite Jollibee dishes at home. These can be a fun and interactive gift.

5. Customized Gift Packages: You can create a personalized Jollibee gift basket with a selection
of popular menu items like Chickenjoy, Jolly Spaghetti, and Peach Mango Pie, paired with
branded merchandise.

6. Digital Gifts: Digital gift cards or vouchers can be sent via email, making it easy to give the
gift of Jollibee to friends and family, even from a distance.

Meals

1. Chickenjoy: Jollibee’s signature fried chicken, known for its crispy exterior and juicy,
flavorful meat. It is often served with rice, gravy, and a side of vegetables.
2. Jolly Spaghetti: A sweet-style Filipino spaghetti with hotdog slices, ground meat, and a
unique tomato sauce.
3. Burger Steak: Beef patties served with mushroom gravy and rice.
4. Yumburger: A simple yet tasty burger with a special Jollibee dressing.
5. Jolly Hotdog: A hotdog topped with cheese, mayonnaise, ketchup, and other toppings.
6. Palabok Fiesta: A traditional Filipino noodle dish topped with a flavorful shrimp sauce,
pork chicharrón, and hard-boiled eggs.
7. Rice Meals: Various rice meals including chicken, beef, and pork options, catering to
local tastes.
8. Desserts: Popular options include the Peach Mango Pie and Halo-Halo, a Filipino shaved
ice dessert with mixed fruits, jellies, and sweet beans.

Entertainment

1. Jollibee Kids Party: Jollibee offers themed birthday party packages that include food,
games, party favors, and an appearance by the Jollibee mascot. These parties are designed to
provide fun and memorable experiences for children.
2. Mascot Appearances: The Jollibee mascot often makes appearances at events, providing
entertainment and photo opportunities for kids and families.
3. Playgrounds: Many Jollibee locations have indoor playgrounds where children can play
while their families dine.
4. Collectible Toys: Jollibee frequently offers collectible toys with their kids’ meals,
featuring popular characters and themes.
5. Interactive Games and Apps: Jollibee has launched various interactive games and mobile
apps that engage children and fans with fun activities related to their favorite Jollibee characters.

3.9 Discrimination and Harassment

- Jollibee, like any reputable organization, is committed to fostering a workplace culture
free from discrimination and harassment. Here's how Jollibee might address these issues:

Policies and Guidelines:

1. Anti-Discrimination Policy: Jollibee likely has a clear policy prohibiting discrimination

based on factors such as race, gender, age, religion, sexual orientation, disability, or any
other protected characteristic.
 2. Anti-Harassment Policy: There would likely be policies in place prohibiting harassment,
including sexual harassment, and providing guidelines on appropriate workplace
behavior.
3. Equal Employment Opportunity: Jollibee may emphasize its commitment to providing
equal employment opportunities for all employees, regardless of background or
characteristics.

Training and Education:

1. Employee Training: Jollibee likely provides training to employees on diversity, inclusion,

and respectful workplace behavior, emphasizing the importance of treating colleagues
with dignity and respect.

Jollibee, like any reputable organization, is committed to fostering a workplace culture free from
discrimination and harassment. Here's how Jollibee might address these issues:

Policies and Guidelines:

1. Anti-Discrimination Policy: Jollibee likely has a clear policy prohibiting discrimination

based on factors such as race, gender, age, religion, sexual orientation, disability, or any
other protected characteristic.
2. Anti-Harassment Policy: There would likely be policies in place prohibiting harassment,
including sexual harassment, and providing guidelines on appropriate workplace
behavior.
3. Equal Employment Opportunity: Jollibee may emphasize its commitment to providing
equal employment opportunities for all employees, regardless of background or
characteristics.

Training and Education:

1. Employee Training: Jollibee likely provides training to employees on diversity, inclusion,

and respectful workplace behavior, emphasizing the importance of treating colleagues
with dignity and respect.
 2. Management Training: Supervisors and managers may receive additional training on
recognizing and addressing discrimination and harassment, as well as their
responsibilities in maintaining a positive work environment.

Reporting Mechanisms:

1. Whistleblower Hotline: Jollibee may have a hotline or reporting mechanism for

employees to report instances of discrimination or harassment confidentially and without
fear of retaliation.
2. Human Resources: Employees can also report incidents to the HR department, which
would be responsible for investigating complaints and taking appropriate action.
3. Anonymous Reporting: Jollibee may offer anonymous reporting options to encourage
employees to come forward with concerns while protecting their privacy.

Investigation and Response:

1. Prompt Investigation: Jollibee would be expected to promptly investigate any reports of

discrimination or harassment in accordance with established procedures.
2. Fair and Impartial Process: Investigations would be conducted in a fair and impartial
manner, respecting the rights of both the complainant and the accused.
3. Disciplinary Action: If allegations are substantiated, Jollibee would take appropriate
disciplinary action against the responsible party, which could include termination of
employment.

Cultural Emphasis:

1. Promotion of Inclusion: Jollibee may promote a culture of inclusion and diversity,

celebrating differences and creating a sense of belonging for all employees.
2. Leadership Commitment: Senior leadership would likely emphasize the importance of
diversity, inclusion, and respect for all employees, setting the tone for the organization.

By implementing these measures, Jollibee can work to prevent discrimination and harassment in
the workplace, creating a positive and supportive environment where all employees can thrive.
3.10 Political Activities
- As a corporation, Jollibee likely adheres to policies and practices that guide its
involvement in political activities. Here are some common considerations:

Non-Partisanship:

1. Political Neutrality: Jollibee likely maintains a stance of political neutrality, refraining

from endorsing or supporting specific political parties or candidates.
2. Employee Participation: While employees may have personal political affiliations,
Jollibee would likely discourage them from engaging in political activities during work
hours or using company resources for political purposes.

Compliance and Transparency:

1. Compliance with Laws: Jollibee would comply with all laws and regulations governing
corporate involvement in political activities, including campaign finance laws and
disclosure requirements.
2. Transparency: If Jollibee does engage in any political activities, it would likely ensure
transparency by publicly disclosing its contributions or involvement, as required by law.

Corporate Social Responsibility (CSR):

1. Focus on Social Issues: Jollibee may prioritize its corporate social responsibility efforts
on non-political social issues, such as education, environment, and community
development.
2. Non-Partisan Initiatives: CSR initiatives would likely be non-partisan and aimed at
benefiting communities without regard to political affiliations.

Lobbying and Advocacy:

 1. Policy Advocacy: If Jollibee engages in lobbying or advocacy efforts, it would likely
focus on industry-specific issues or matters directly related to its business interests, rather
than partisan politics.
2. Transparency in Advocacy: Jollibee may disclose its lobbying activities and positions on
relevant policy issues to stakeholders, promoting transparency and accountability.

International Considerations:

1. Respect for Local Laws and Customs: In countries where Jollibee operates
internationally, it would respect local laws and customs regarding corporate involvement
in political activities.
2. Cultural Sensitivity: Jollibee would also be sensitive to cultural norms and expectations
regarding political engagement in different regions.

Overall, Jollibee's approach to political activities would likely prioritize compliance with laws
and regulations, non-partisanship, transparency, and a focus on social responsibility initiatives
that benefit communities in a non-political manner.

3.11 Anti-Smoking Policy

- Jollibee, like many global fast-food chains, adheres to strict policies regarding smoking to
ensure a healthy and pleasant environment for all customers.

1. Non-Smoking Areas: All indoor areas of Jollibee restaurants are designated as

non-smoking zones. This includes dining areas, restrooms, and any indoor playgrounds or
party rooms.
2. Designated Smoking Areas: In compliance with local regulations, some Jollibee
locations may have designated smoking areas outside the restaurant. These areas are
clearly marked and separated from the main dining areas to minimize exposure to smoke.
3. Signage: Jollibee restaurants display clear no-smoking signs to remind customers
of the policy. This signage is typically placed at the entrance and within the dining areas.
 4. Employee Training: Jollibee staff are trained to enforce the no-smoking policy
and to direct customers to designated smoking areas if available. Employees are also
prepared to address any violations politely and firmly to ensure compliance.
5. Health and Safety Compliance: Jollibee’s anti-smoking policy aligns with local
health regulations and ordinances. The company regularly updates its policies to adhere
to new laws and public health guidelines.
6. Promoting a Healthy Environment: By maintaining a strict no-smoking policy,
Jollibee aims to provide a clean, healthy, and family-friendly environment for all its
patrons.

3.12 Breaches and Disciplinary Action

- As with any organization, Jollibee likely has policies and procedures in place to address
breaches of company policies or standards of conduct, as well as the disciplinary actions
that may result from such breaches. Here's how Jollibee might handle breaches and
disciplinary actions:

Policy Violations:

1. Code of Conduct: Jollibee likely has a code of conduct or employee handbook outlining
expected behavior and standards of conduct for employees.
2. Policies and Procedures: Jollibee likely has specific policies and procedures related to
various areas, such as ethics, workplace behavior, safety, and security.

Reporting Mechanisms:

1. Internal Reporting: Jollibee may have mechanisms in place for employees to report
policy violations or unethical behavior, such as a hotline or an online reporting system.
2. Whistleblower Protection: Employees who report violations in good faith would likely be
protected from retaliation under Jollibee's policies and applicable laws.

Investigation Process:
 1. Prompt Investigation: Upon receiving a report of a policy violation, Jollibee would likely
initiate a prompt and thorough investigation into the matter.
2. Impartiality: Investigations would be conducted impartially and objectively, ensuring
fairness to all parties involved.
3. Documentation: Jollibee would document the investigation process and findings,
including interviews, evidence collected, and any disciplinary actions taken.

Disciplinary Actions:

1. Range of Actions: Depending on the severity of the violation and the company's policies,
disciplinary actions could range from verbal warnings to termination of employment.
2. Consistency: Jollibee would strive to apply disciplinary actions consistently and fairly
across all employees, regardless of position or tenure.
3. Progressive Discipline: Jollibee may follow a progressive discipline approach, starting
with less severe actions for minor infractions and escalating as necessary for repeat
offenses or more serious violations.

Employee Support:

1. Due Process: Employees would be afforded due process rights throughout the
disciplinary process, including the opportunity to respond to allegations and present their
side of the story.
2. Counseling and Support: Jollibee may offer counseling or support services to employees
who are subject to disciplinary actions, providing assistance where appropriate.

Continuous Improvement:

1. Review and Evaluation: Jollibee would regularly review its policies and procedures for
handling breaches and disciplinary actions, making improvements as needed to ensure
effectiveness and fairness.
2. Training and Education: Employees and managers may receive training on company
policies and procedures, including expectations for behavior and consequences for policy
violations.
By effectively addressing breaches and taking appropriate disciplinary actions, Jollibee can
maintain a positive work environment, uphold its values and standards, and promote
accountability among its employees.

CHAPTER-4: MINIMUM WAGE

4.1 COVERAGE

4.2 MINIMUM WAGE RATES

4.3 RULES IN DETERMINING COMPENSABLE WORKING HOURS

Hours worked
Principles in determining hours worked
Treatment on waiting time
Attendance at lectures, meetings, training programs, and other similar activities
Meal and Rest Periods
4.4 MONTHLY-PAID EMPLOYEES AND DAILY-PAID EMPLOYEES
4.5 COMPUTATION OF THE ESTIMATED EQUIVALENT MONTHLY RATE (EEMR) OF
MONTHLY-PAID AND DAILY-PAID EMPLOYEES
4.6 MINIMUM WAGE OF APPRENTICES, LEARNERS, AND PERSONS WITH
DISABILITY

CHAPTER 5. HOLIDAY PAY

5.1 DEFINITION
- Holiday pay refers to compensation provided to employees for holidays on which they do
not work or for working during a holiday. The specific details and eligibility criteria for
holiday pay can vary depending on the country, state, or employer's policies. Generally, it
includes paid time Off where employees receive their regular pay for a specified number
of holidays each year, even if they do not work on those days. Also, premium pay for
working on holidays where employees who work on designated holidays may receive
 additional pay, often at a higher rate than their regular hourly wage (e.g., time and a half
or double time).

Holiday pay is typically part of an employer's benefits package and is designed to

compensate employees for taking time off to observe holidays or for working during
times when most others are off.

5.2 COVERAGE
5.3 REGULAR HOLIDAYS
5.4 ABSENCES
5.5 SUCCESSIVE REGULAR HOLIDAYS
5.6 TEMPORARY OR PERIODIC SHUTDOWN/CESSATION OF WORK
5.7 HOLIDAY PAY OF CERTAIN EMPLOYEES

CHAPTER 6. PREMIUM PAY

6.1 DEFINITION
- Premium pay is extra money given on top of regular wages for working less desirable
shifts or conditions. This includes overtime (working extra hours), nights, weekends,
holidays, short-notice schedule changes, or even hazardous work. While the amount and
triggers vary by location, industry, and company policy, it's a way to compensate
employees for the disruption or challenges of going beyond the standard work schedule.

6.2 COVERAGE
6.3 SPECIAL DAYS
6.3.1 Special (Working) Days
6.3.2 Special (Non- Working) Days
6.4 PREMIUM PAY RATES

CHAPTER 7. OVERTIME PAY

7.1 DEFINITION
- money earned at an increased rate for working more than the usual number of hours in
one week

7.2 COVERAGE

7.3 OVERTIME PAY RATES

7.4 STIPULATED OVERTIME RATES

CHAPTER 8. NIGHT SHIFT DIFFERENTIAL

8.1 DEFINITION
- Night shift differential is extra pay given to employees who work during designated
nighttime hours. It's a way to compensate for the disruption to their usual sleep schedule
and the potential challenges of working at night. The specific hours that qualify for the
differential, and the amount of extra pay, can vary depending on the company or local
regulations.

8.2 COVERAGE
8.3 COMPUTATION OF NIGHT SHIFT DIFFERENTIAL
8.4 GUIDE COMPUTATIONS FOR HOLIDAY PAY, PREMIUM PAY, OVERTIME PAY,
AND NIGHT SHIFT DIFFERENTIAL

CHAPTER 9. SERVICE INCENTIVE LEAVE

9.1 COVERAGE
9.2 MEANING OF “ONE YEAR OF SERVICE”
Twelve calendar months, consecutive or otherwise, in each of which an employee has
rendered such service or received such wages for time lost, shall constitute a year of
service.

9.3 USAGE/CONVERSION TO CASH

CHAPTER 10. MATERNITY LEAVE

10.1 COVERAGE
10.2 THE MATERNITY LEAVE BENEFIT
10.3 ELIGIBILITY
10.4 SALARY DIFFERENTIAL

CHAPTER 11. PATERNITY LEAVE

11.1 COVERAGE
11.2 THE PATERNITY LEAVE BENEFIT
11.3 CONDITIONS FOR ENTITLEMENT
11. 4 APPLICATION FOR PATERNITY LEAVE
11.5 NON-CONVERSION TO CASH
11.6 CREDITING OF EXISTING BENEFITS

CHAPTER 12. PARENTAL LEAVE FOR SOLO PARENTS

12.1 COVERAGE
 The policy covers all employees who have been in the company for at least 1 year and
have the sole responsibility of parenthood.

12.2 DEFINITION OF TERMS

12.2.1. A "Solo Parent" is defined as any individual who falls under any of the categories
provided in the "Solo Parent's Welfare Act of 2000" as stated below.

- A woman who gives birth as a result of rape and other crimes against chastity
even without a final conviction of the offender: Provided, That the mother keeps
and raises the child;
- Parent left solo or alone with the responsibility of parenthood due to death of
spouse, or spouse is detained or is serving sentence for a criminal conviction for
at least one (1) year, or spouse is physically and/or mentally incapacitated as
certified by a public medical practitioner.
- Parent left solo or alone with the responsibility of parenthood due to legal
separation or de facto separation from spouse for at least one (1) year, as long as
he/she is entrusted with the custody of the child/children.
- Parent left solo or alone with the responsibility of parenthood due to declaration
of nullity or annulment of marriage as decreed by a court or by a church as long
as he/she is entrusted with the custody of the children.
- Parent left solo or alone with the responsibility of parenthood due to abandonment
of spouse for at least one (1) year.
- Unmarried mother/father who has preferred to keep and rear her/his child/children
instead of having others care for them or give them up to a welfare institution.
- Any other person who solely provides parental care and support to a child or
children.
- Any family member who assumes the responsibility of head of family as a result
of the death, abandonment, disappearance or prolonged absence of the parents or
solo parent.
 12.2.2. The term "Children" refers to those living with and dependent upon the solo
parent for support who are unmarried, unemployed and not more than eighteen (18) years
of age, or if over eighteen (18) years they are incapable of self-support because of mental
and/or physical defect/disability.

12.3 THE PARENTAL LEAVE BENEFIT

. Qualified employees shall be entitled to seven (7) days of Solo Parent Leave per year.

12.4 CONDITIONS FOR ENTITLEMENT

An employee may avail of Parental Leave under the following circumstances:

a. Attend personal milestones of a child such as birthdays, first holy communion,
graduation and other events;
b. Perform parental obligations such as enrollment, attendance in school programs,
PTA meetings and the like;
c. Attend to the medical, social, spiritual and recreational needs of the child.

12.5 NON-CONVERSION TO CASH

This leave is non-cumulative. All unused Parental Leave at the end of the year shall
automatically be forfeited and cannot be converted to cash upon resignation.

12.6 CREDITING OF EXISTING LEAVE

12. 7 TERMINATION OF THE BENEFIT

Should a Solo Parent's status change and is no longer left alone with the sole
responsibility of parenthood, he/she shall not be eligible for this benefit anymore. It is the
employee's responsibility to inform the company of the change in his status within thirty
(30) calendar days from date of change. Failure to do so will result in disciplinary action.
CHAPTER 13. THIRTEENTH-MONTH PAY

13.1 COVERAGE
13.2 DEFINITION OF RANK-AND-FILE EMPLOYEES
- Rank-and-file employees, or rank-and-file staff, are the backbone of most companies.
With no fancy titles on their business cards - if they even have business cards - nor the
word "manager" in their job descriptions, they're still valuable workers the company
cannot do without. In fact, a company that lost its rank-and-file employees would be out
of business faster than you can say "bankrupt."

13.3 MINIMUM AMOUNT

13.4 COMPUTATION OF 13TH MONTH PAY
13.5 EXEMPTED EMPLOYERS
13.6 TIME OF PAYMENT OF THIRTEENTH MONTH PAY
13.7 THIRTEENTH-MONTH PAY FOR CERTAIN TYPES OF EMPLOYEES
13.8 THIRTEENTH-MONTH PAY OF RESIGNED OR SEPARATED EMPLOYEE
13.9 THIRTEENTH-MONTH PAY OF FEMALE EMPLOYEE WHO IS ON MATERNITY
LEAVE

CHAPTER 14. SEPARATION PAY

14.1 ONE-HALF (1/2) MONTH PAY PER YEAR OF SERVICE

14.2 ONE-MONTH PAY PER YEAR OF SERVICE
14.3 NOTICE OF TERMINATION
14.4 BASIS OF SEPARATION PAY
14.5 INCLUSION OF REGULAR ALLOWANCE IN THE COMPUTATION

CHAPTER 15. RETIREMENT PAY

15.1 COVERAGE
15.2 AMOUNT OF RETIREMENT PAY
15.3 RETIREMENT BENEFIT UNDER A COLLECTIVE BARGAINING AGREEMENT OR
APPLICABLE CONTRACT
15. 4 RETIREMENT BENEFIT OF WORKERS WHO ARE PAID BY RESULTS
15.5 RETIREMENT BENEFIT OF PART-TIME WORKERS
15.6 COVERAGE FROM INCOME TAX OF RETIREMENT PAY

CHAPTER 16. FRINGE BENEFITS

16.1 Health Insurance

16.2 Vacation Days
16.3 Sick Days
16.4 Life Insurance
16.5 Vision & Dental Insurance
16.6 Disability Insurance
16.7 Stock Options
16.8 Flexible Scheduling

CHAPTER 17. BONUS AND INCENTIVES

- Jollibee's manual might outline various bonus and incentive programs available to
employees. This could include:
● Performance Bonuses: Criteria for awarding bonuses based on individual or team
performance, such as meeting sales targets, achieving operational goals, or demonstrating
exceptional customer service.
● Recognition Awards: Programs to recognize and reward employees for outstanding
contributions, innovation, or going above and beyond their regular duties.
● Profit-Sharing Plans: Details on profit-sharing schemes where employees receive a share
of the company's profits based on predetermined formulas or criteria.
CHAPTER 18. EXECUTIVE COMPENSATION

- Jollibee's manual likely includes a section dedicated to executive compensation, which

covers:
● Base Salary: Details on the fixed salary component for executives, including how it's
determined and any periodic adjustments.
● Annual Bonuses: Criteria for awarding annual bonuses to executives based on
performance metrics, financial targets, and strategic objectives.
● Long-Term Incentives: Information on long-term incentive plans such as stock options,
equity awards, or deferred compensation arrangements.
● Perquisites and Benefits: Overview of additional benefits and perks provided to
executives, such as retirement plans, insurance coverage, and executive allowances.

CHAPTER 19. SALES FORCE COMPENSATION

- This section would likely focus on the compensation structure for Jollibee's sales team,
including:
● Base Salary: Information on the fixed salary component for sales representatives and
sales managers.
● Commission Structure: Details on the commission rates or incentive schemes based on
sales performance, including thresholds, tiers, and accelerators.
● Sales Contests and Incentives: Description of any sales contests, promotions, or
incentives aimed at motivating and rewarding high performance among sales staff.
● Training and Development: Provision for sales training programs or professional
development opportunities to enhance sales skills and effectiveness.
CHAPTER 20. OTHER PROVISION

- This section may include miscellaneous provisions related to employee compensation and
benefits that don't fit into the previous categories. It could encompass:
● Flexible Work Arrangements: Policies allowing for flexible work hours, telecommuting,
or compressed workweeks.
● Employee Assistance Programs (EAP): Information on counseling services, wellness
programs, or financial assistance available to employees facing personal or work-related
challenges.
● Employee Referral Programs: Details on programs that incentivize employees to refer
qualified candidates for job openings within the company.
● Special Allowances or Benefits: Any unique benefits or allowances provided to
employees based on specific job roles, locations, or circumstances.

These sections would collectively form a comprehensive framework for managing employee
compensation and benefits at Jollibee, ensuring fairness, competitiveness, and alignment with the
company's goals and values.