Importar 1

Q.
Design systems are different from pattern libraries because, in addition to

including patterns and components, design systems provide prescribed design and
regulatory compliance practices.
A)True
B)False
Answer:A
Topic:Prescribed design in Constellation
Q.Which statement best describes the benefits of following a prescribed design

instead of a more customizable design?
A)Prescribed design creates a prescribed experience that does not need to be

upgraded or updated in future application releases.
B)Prescribed design separates the pattern library and style guide from the rest of
the design system to modularize the design process and simplify application
upgrades.
C)Prescribed design is made up of individual parts that developers and designers
are free to group together and style in any configuration for customizable
applications.
D)Prescribed design is made up of complimentary parts that work together to solve
common business problems, improve user workflows, and meet or exceed legal
requirements.
Answer:D
Pega Constellation design system
Q.Which two of the following options describe modular design? (Choose Two)
A tool to build upon a series of components to create models of an application

prior to launch.
A method to design for more than one screen (such as mobile or desktop) to allow
for functional essentials of the system to work properly.
A prescribed presentation layer with information architecture, interactions,
accessibility, and data visualizations.
An application-building development environment that uses graphical user
interfaces.
An approach that allows users to learn the meaning of discrete elements on the
screen so that they can be reused in multiple contexts.
Answer:BE
Pega Constellation design system
Q.Which of the following is a specific advantage of the Constellation design

system?
A)Used in a single business context.

B)Is interchangeable with style guides.
C)Designed so that users can interact with business objects on multiple tabs.
D)Embraces modular design.
Answer:D
Q.Which two of the following terms describe the Pega Constellation design system?
(ChooseTwo)
A)Technology-specific tools
B)UX builder kit
C)Presentation layer
D)Low-code App Studio
Answer:BC
Q.Which two statements are true? (Choose Two)
A)Processes contain a series of Stages.

B)A Step is an Action or Task performed by the system or users.
C)A Case Type is an abstract model of a business transaction.
D)A Case Type is an instance that represents work that delivers a meaningful
outcome.
BC
Q.Which of the following two statements are true about draft mode? (Choose Two)
A)Never use draft mode when testing your application.

B)You can check the run-time behavior of your Case Type by running the Case Type,
even if a Process contains errors.
C)Draft mode flows run in a production environment.
D)Draft mode is automatically switched off when you save a Case Type if the
Processes have no errors.
BD
Q.In which situation is it appropriate to use a Multi-step Form?
A)An employee’s manager, senior manager, and director must review an expense
report.
B)A course selection Case requires university students to choose courses they are
interested in taking. Their academic advisor must approve their proposed schedule.
C)A job application Case requires the applicant to fill out personal information,
enter job history, and provide a cover letter.
D)An onboarding Case requires an IT member to set up the hardware for a new hire
and a facilities member to set up the desk of the new hire.
Answer:C
Defining a customer Microjourney
Q.Which two of the following methods can you use to configure one Stage in the Case
Life Cycle to advance to the next? (Choose Two)
A)While running a Case, use the Actions menu to change the Stage.
B)Configure the Stage to resolve the Case in the Stage properties pane.
C)Add a Change Stage Step.
D)Configure automatic Stage transitioning in the Stage contextual property panel.
Answer:CD
Q.Which of the following scenarios applies to Case Life Cycle design?
A)A farm creates a Pega Platform™ application to handle purchase requests. The
first Step is to get an accurate list of seed suppliers.
B)A travel agency creates a Pega Platform™ application to handle travel booking.
The business wants customers to request a reservation for a hotel room or flight,
agency employees to validate the customer-provided payment information, and agents
to send booking confirmation to the customer. The Pega Platform application has a
Booking Case Type with three Stages: Reservation request, Validation, and
Confirmation.
C)An online retailer creates three separate Pega Platform™ applications to handle
purchase orders. One application manages customer orders from the website of the
business. In the second application, the warehouse team checks inventory and
packages the item for delivery. The business uses a third application to manage
shipping from a third-party delivery service.
D)A customer contacts a call center to cancel service. After the agent addresses
the customer issues, the customer decides not to cancel the account.
Answer:B
Q.Which is a benefit of using Multi-step Forms?
A)Multi-step Forms help a single user complete complex Tasks by presenting multiple
screens in a logical sequence.
B)Multi-step Forms help you organize separate Tasks into Steps, so you can control
how, when, and by whom work is performed for each Step.
C)Multi-step Forms provide an easy way to add a Step that is preconfigured with
functionality to a Process, such as sending an email.
D)Multi-step Forms provide a way to add an Assignment that is preconfigured with
one or more Actions that users can take to a Process.
Answer:A
Q.You want to create a list of products and their attributes to use as data in an
application. Which method do you use to create data stored with the application?
A)Configure a Products data object with a local system of record and add your Data
Records to the Products data object.
B)Create a Products picklist that contains the list of products and attributes.
C)Create a Case View with fields for the product and product attributes.
D)Connect your application to an external database that contains product
information.
Answer:A
Topic:Data Records
Q.Which of the following statements correctly describes Data Pages in App Studio?
A)Data Pages are not configurable with a new data source.
B)In App Studio, Data Pages identify how to obtain data from a system of record.
C)Data Pages are only available when Pega is the system of record.
D)Data Pages identify how to render a user form.
Answer:B
Topic:Data Pages and the Visual Data Model
Q.To gain more insight into how the data objects, Data Pages, Case Types, and
systems of record relate to one another in your application, refer to the Visual
Data Model.
A)True
B)False
Answer:B
Topic:Integration Designer
Q.How do Data Records relate to an application?
A)Data Records must be stored using a database table for local data storage.
B)Data Records provide access to data that is used to process cases but is not part
of an application.
C)Data Records and data objects share the same role, which is to provide structure
for Data Pages.
D)Data Records direct how an Assignment moves forward.
Answer:B
Topic: The Data Model
Q.Which two components do you need to model data? (Choose Two)
A)Administrator accounts for everyone that contributes to the Data Model

B)Fields
C)Data objects
D)External databases to store data
Answer: BC
Q.Case ID, Update Operator Name, and Create Date/Time are system fields.
Which of the following three actions can you perform in the Visual Data Model?
(Choose Three)
Responses
A)Add a new field.

B)Edit the Phone number field.
C)Delete the Update Operator Name field.
D)Delete the Email address field.
E)Edit the Case ID field.
Answer: ABD
Q.You use the Field Type to identify the type of information that is stored in the
system.
A)true
B)False
Answer:A
Topic:
Q.Which two statements identify benefits of using calculated fields? (Choose Two)
A)Calculated fields are indicated to users with a special character.

B)Calculations reduce mistakes by avoiding the need for manual computation of
values.
C)Calculations automatically update fields whenever input values change.
D)Calculations update user form content when a user completes a step.
Answer:
Topic:
Q.What two items describe the function of a calculation network? (Choose Two)
A)Identify the relationship between fields.

B)Automatically configure custom calculations.
C)Update all relevant fields whenever a value changes.
D)Determine the calculation function for a group of fields.
Answer:BD
Topic:
Q.Which of the below statements are true about Views? (Choose Two)
A)User can configure a field group in a View.

B)User can configure Case status in a View.
C)Fields in a View can be marked as read-only.
D)User can configure service level agreements in Views.
Answer:AC
Topic:Capturing and presenting data
Q.You want users to choose their delivery preferences. The options are Standard,
Premium, and Next Day. You use the Data Model tab to create the field. Which Field
Type do you use to define the delivery options list?
A)Boolean
B)Picklist
C)User reference
D)Text (paragraph)
Answer:B
Q.Which two of the following are use cases for calculated fields configured with
Functions? (Choose Two)
A)A roofing supervisor tracks the amount of time that workers spend preparing and
performing jobs. As users enter their time worked in each field, the cumulative
total calculates in another field. The time worked fields are not stored in a list.
B)A testing facility wants to know the average score for each test that the
facility provides. By test, you can create a test scores list and then use the
calculation to generate the results.
C)A roofing supervisor tracks the amount of time that workers spend preparing and
performing jobs. As users enter their time worked in each field, the cumulative
total calculates in another field. The time worked fields are stored in a list.
D)An online ordering application calculates the cost for each item type by
multiplying the quantity by the unit price.
Answer: BC
Q.Which two options are available when configuring a View? (Choose Two)
A)Add new fields to the View.

B)Create a new data object.
C)Reuse saved Views.
D)Create a new field that uses a calculation function.
Answer:AC
Q.As part of an insurance claim Case Type, when field service agents file an
assessment, they should select one of ten existing User IDs from a group of claim
representatives. What type of Field Type do you configure to meet this requirement?
A)User Reference
B)Picklist
C)Boolean
D)Text (single line)
Answer:A
Q.On a Full Case Page built using the Constellation design system, the summary
panel is shaped like a mobile device because it contains the most important
information about the Case, and users tend to look at the upper-left corner of a
View for context.
A)true
B)false
Answer:A
Topic:UI configuration in Constellation
Q.Which statement is true about Constellation?
A)A View is a UI object that represents the combination of data and a template.
B)A container is a lower-level piece that makes up Views, templates, and widgets.
C)A component is a preassembled View with a preset design template and data
requirements.
D)A widget is a generic rendering structure that presents data with visual style
and interaction behavior.
Answer:A
Topic:UI configuration in Constellation
Q.To which principle does the UI layer of the Pega Constellation architecture
subscribe?
A)Architecture Hierarchy
B)User Control and Consistency
C)Single Responsibility
D)Separation of Concerns
Answer:D
Topic:Full Case Views
Q.Which UI element is an example of a Case utility widget?
A)List View
B)Followers
C)Summary data
D)Utilities
E)Details tab
Answer:B
Q.Which two of the following Views does the system automatically generate in Pega
Constellation? (Choose Two)
A)Primary Fields View for the Sales Department Pulse

B)Insights View for product delivery details
C)Summary data View for a Purchase Order Case
D)Full Case View for the newly created Maintenance Service Case Type
Answer:CD
Q.As part of a Case Type that manages appointments at a veterinary clinic, clients
can review past appointments by selecting from a list of appointment Cases.
What field type do you configure for this behavior?
A)Embedded Data
B)Case reference
C)Lookup
D)Data reference
Answer:B
Topic:Data relationships
Q.In a pet registration Case Type, users must enter the name of the pet in a data
object. What field type do you configure to reference this information?
A)User reference
B)Data reference
C)Embedded data
D)Query
Answer:C
Topic:Creating a data relationship
Q.Which statement about single record and list of records data relationships is
true?
A)A single record data relationship stores data. A list of records data
relationship does not store data.
B)A data object can be used to establish either a single record data relationship
or a list of records data relationship, but not both.
C)A single record data reference can include list of records data references, but a
list of records data reference cannot include single record data references.
D)A single record data relationship establishes a single entity grouping together
related fields. A list of records data relationship establishes a list of entities
grouping related fields.
Answer:D
Topic:Creating a data relationship
Q.You are creating a case type that handles the onboarding process for new
employees. Which case life cycle requirement benefits from instructions?
A)A process where new employees enroll in benefits

B)A Collect Information step where new employees enter their full name, start date,
manager, and department
C)An Approve/Reject step where the new employee's manager either approves or
rejects the software and hardware requests for the new employee
D)A stage where a member of human resources reviews and verifies the validity of
the documents provided by the new employee
Answer:B
Topic:Assignment instructions
Q.A Collect Information Step in the Case Life Cycle sets the Case Status to
Pending-Approval. When does the Case Status automatically update?
A)Case Status updates at the end of the Process containing the Step.
B)Case Status updates at the beginning of the Step.
C)Case Status cannot update automatically.
D)Case Status updates at the end of the Step.
Answer:B
Topic:User guidance
Q.What type of Step typically requires contextual instructions?
A)Collect Information
B)Send email
C)Create Case
D)Change Stage
Answer:A
Topic:
Q.How does assignment routing improve efficiency?
A)By assigning work to the most senior party in a work group

B)By assigning work to the party in the appropriate time zone
C)By assigning work to the most appropriate parties
D)By assigning work to the currently available party
Answer:C
Topic:Routing Assignments to users
Q.A home loan company has home appraisal offices in various regions. Each office
has a Work Queue. The company requires you to assign appraisals to offices based on
the home location. For example, home appraisals for Boston are assigned to the New
England office Work Queue. Which routing approach supports this requirement?
A)It is not possible to support this requirement. The router must define a specific
Work Queue.
B)Route the Assignment based on appraiser skills.
C)Route the Assignment to the correct Work Queue based on business logic.
D)Route the Assignment based on an appraiser role.
Answer:C
Q.Expense report Processes require you to route travel expense Assignments to a

specific auditor. Auditors are members of an auditing work group. How do you route
the Assignment to a specific user?
Responses
A)Route the Assignment to the user’s manager.

B)Route the Assignment to the user’s Work Queue.
C)Route the Assignment to the user’s work group.
D)Route the Assignment to the user.
Answer:D
Q.A company has an HR application that allows employees to submit timesheets, time-
off requests, and leaves of absence. The division vice president receives a mobile
notification to review and approve all non-medical leaves of absence. How do you
support this use case?
A)Configure an Approval step to route using business logic. Enable mobile approval.
B)Configure an Approval step to route to a specific user.
C)Configure an Approval step to route to a work queue that all division vice
presidents can access. Enable mobile approval.
D)Configure an Approval step to route to a specific user. Enable mobile approval.
Answer:A
Topic:Work approval
Q.Which two scenarios describe the appropriate use of an Approve/Reject Step?

(Choose Two)
A)Customers submit high priority support requests to a company. If the customer

service representative (CSR) validates that the request meets the severity 1
criteria, the Case is routed to the Worklist of a high priority CSR. If the CSR
determines that the request does not meet the severity 1 criteria, the severity is
downgraded and the Case is routed to the general CSR work group.
B)Customers place online orders by adding items to the cart, entering shipping and
payment information, and finalizing the order. Depending on what department the
items are associated with, a different team handles the order fulfillment.
C)Employees that incur work-related expenses must submit expense reports for
review. If the expenses are less than USD1000, the Case is routed to the employee’s
direct manager; otherwise, the Case is routed to the department manager.
D)Employees must periodically submit self-evaluations to their reporting managers.
If the manager decides that the employee evaluation is sufficient, the Case
continues. If the manager decides that the evaluation needs additional elaboration,
the Case is routed back to the employee.
Answer: AD
Topic: Designing an approval Process
Q.Which two statements are true regarding approvals? (Choose Two)
A)You can configure a Stage change to occur when a user provides approval.
B)Users must be logged in to the application to provide approval.
C)Approval Steps must be configured to go to a specific user.
D)A user can approve a purchase request through a mobile notification.
Answer:AD
Topic: Designing an approval Process
Q.A Service-Level Agreement for an Assignment describes the following behavior:

Goal: 8 hours and increase Urgency by 10
Deadline: 24 hours and increase Urgency by 20
If the initial Case Urgency is 10, what is the Assignment Urgency 26 hours after
the Case reaches the Assignment?
A)10
B)60
C)40
D)20
Answer:C
Topic:Service-Level Agreements
Q.Selecting the Owner participant sends correspondence to the product owner.
A)True
B)False
Answer:B
Topic:Email correspondence
Q.How do you configure an Onboarding case type to send a confirmation email with
benefit selections to new employees?
A)Add a Collect information step to the case life cycle. Configure the view to
display read-only fields with the selected benefit packages. Route the step to the
employee.
B)Add a Send email automation to the case life cycle. Configure the automation to
send to the employee email field. Compose the message to reference the benefit
package properties.
C)Add an Approve/Reject step to the case life cycle. Configure the view to display
read-only fields with the selected benefit packages. Route the step to the
employee.
D)Configure the Onboarding case type settings to enable email notifications.
Compose a custom message to reference the employee email field and benefit package
properties.
Answer:B
Topic:Email correspondence
Q.In a job application Case, a hiring manager and a recruiter must receive
automatic email Notifications when Assignments are routed to their Worklists. How
do you configure this correspondence requirement?
A)Enable Assignment Notifications for the Case Type.

B)Compose email Notifications in the Assignments.
C)Before the Assignment, add a Send Email Step.
D)After the Assignment, add a Send Email Step.
Answer:A
Topic:Sending emails during Case processing
Q.Which two statements identify why you automate correspondence? (Choose Two)
A)Automating correspondence keeps all interested parties informed of the current

Case Status.
B)Automating correspondence allows for sending consistent information to users.
C)Automating correspondence allows you to advance the Case.
D)Automating correspondence allows you to send timely communication.
Answer:BD
Q.You configure a Case to automatically send an email to loan applicants, informing

them that their loan has been approved. The requirement states that the email must
include values for the applicant's name, the loan office, and the loan amount.
How do you configure your email?
A)Include a link to the organization's website page so the user can log in and view
their loan information.
B)Copy values into the email for the applicant name, loan office, and loan amount.
C)Add placeholder text for the applicant's name, loan office, and amount.
D)Add the applicant's name, loan office, and loan amount properties.
Answer:D
Q.How does Agile Workbench support agile development?
A)Agile Workbench provides the ability to create Steps.

B)Agile Workbench provides the ability to create prototype work flows.
C)Agile Workbench provides continuous access to work item status and new work item
creation.
D)Agile Workbench provides the ability to plan team capacity.
Answer:C
Topic:Agile Workbench
Q.The three components for DevOps are people, process, and technology.
A)True
B)False
Answer:A
Topic:
Q.Which DevOps step identifies issues early on in the development cycle?
A)Ready to share
B)Ready to accept
C)Ready to deploy
D)Integrate changes
Answer:A
Topic:
Q.Which two statements are true about agile development and automated release
management? (Choose Two)
A)With continuous integration, code changes are automatically built and released to
production.
B)Continuous integration allows you to regularly merge code changes into a central
repository to facilitate automated build and test runs.
C)DevOps involves both business and technical team members in continuous
integration and delivery.
D)While delivering projects, your first priority is to deliver the change as
quickly as possible to production environments.
Answer: BC
Topic:
Q.Select two ways you use Agile Workbench to add details to bug and feedback items.
(Choose Two)
A)Record the bugs and feedback in the Case Life Cycle Step descriptions.
B)Use the integrated audio recording tool.
C)Use the integrated screen capture tool.
D)Use the integrated video recording tool.
Answer: CD
Topic:Application development management
Q.Select the two correct statements about work items in Agile Workbench. (Choose
Two)
A)Feedback items are feature enhancement requests.

B)The development backlog includes user stories, bugs, and tasks.
C)Major bugs are typically deferred.
D)User stories are the primary work items.
Answer:AD
Q.Select two use cases supported by Agile Workbench. (Choose Two)
A)During a peer review, the reviewer discovers and records an application bug.
B)You need to adjust the due date for several user stories.
C)The lead developer creates a new application for the development team.
D)The project team discusses how many application developers are needed and reports
back to the stakeholders.
Answer:AB
Q.Mr. Andrews is a non-technical business user with subject matter expertise who
participates in the application development. Mr. Andrews can be described as a
citizen developer.
A)True
B)False
Answer:A
Topic:
Q.Which three elements do you need to define before you can estimate the project
size and scope with the Estimator tool? (Choose Three)
A)Fields
B)Case Type
C)Data objects
D)Personas
E)Work Queue
Answer: BCD
Topic:Sizing a Pega Platform project
Q.Which two assets are assigned to a release and used to estimate the project scope
and duration? (Choose Two)
A)Case Types
B)Processes
C)Channels
D)Data objects
Answer: CD
Topic:Sizing a Pega Platform project
Q.Select the use case that requires an optional Action with multiple Steps.
A)A car insurance claims Case allows the service representative to update the
customer's phone number at any time.
B)A travel booking application allows the customer to modify or cancel in-progress
reservations and decide whether the system keeps or deletes the details of canceled
reservations.
C)A call center Case Type includes steps for the service representative to confirm
the customer's identity and record the reason for the call at the beginning of a
Case.
D)The design for a motor vehicle bureau License Renewal Case Type requires a photo
to be taken before the license is issued.
Answer: B
Topic:
Q.Which requirement could be satisfied with an optional Action?
A)An application randomly sends a survey to customers once their Case is resolved.
B)Require a separate approval Process whenever an order exceeds USD10,000.
C)Reassign any Task that remains open after three days to another user.
D)Allow a user to transfer a Case to another employee at any Stage of the Case.
Answer: D
Topic:Adding optional Actions to a workflow
Q.A business process requirement states that users should be able to modify the
shipping address at any time without interrupting the primary path of the Case.
Which of the following options is the best way to design for this requirement?
A)Add an optional Action to the Case Type.

B)Add a Process in a Stage.
C)Add a Step in a Process.
D)Add a Process to an Alternate Stage.
Answer: A
Q.A martial arts studio uses a Class Registration Case Type that manages student
registration for four optional classes throughout the week.
Requirements state that students should be able to change their class registration
during the Register class and Confirm registration Stages but not on the Send class
details Case Resolution Stage.
Which of the following configurations support this requirement?
A)Create a Case-wide optional Action to change the class registration with a When
Rule if the current Stage is equal to the Register class or Confirm registration
Stage.
B)Create a Stage-only optional Action to change the class registration on the
Confirm registration Stage. Because this Stage occurs after the Register class
Stage, the Register class Stage inherits the Action.
C)Create a Case-wide optional Action to change the class registration if an
operator assigned the Student role is at the Register class Stage.
D)Create Stage-only optional Actions to change the class registration on the
Register class and Confirm registration Stages.
Answer:D
Q.Choose the answer that best completes the sentence

Automating decisions based on business logic enables ____________________.
A)application users to mark a specific location for business exceptions that may
arise in the Process flow
B)application users to focus on decisions that require human expertise
C)architects to spend less time building the application
D)architects to improve the performance of the application
Answer: B
Topic: Automating workflow decisions
Q.The UCom shopping website decides to share an update on order acceptance and the
expected delivery time of the product. Which Automation Step is most suitable to
achieve this objective?
A)Update Case
B)Post to pulse
C)Push notification
D)Send notification
Answer:D
Topic:Automation shapes in the Case Life Cycle
Q.UPlus Bank offers new mortgage loans to eligible customers. The bank creates a
loan request form to collect the loan requests and decides not to consider the loan
request if a customer already applied for a loan. Which Automation shape achieves
the business use case?
A)Send email
B)Search duplicate Cases
C)Persist Case
D)Create Case
Answer: B
Q.Which of the following statements is true about Automation shapes?
A)An Automation shape can be used to delete a Case.

B)An Automation shape can be used to configure the Service-Level Agreements for a
Case Type.
C)An Automation shape can be used to change the Stage of a Case.
D)An Automation shape can be used to create Views.
Answer: C
Q.Which two use cases benefit from the creation of child cases? (Choose Two)
A)A travel agent allows customers to create an itinerary with separate reservations
for flights, hotels, and vehicle rentals. A different vendor might fulfill each
reservation and more than one reservation of each type might be needed throughout
the itinerary.
B)To enroll in online classes, students must log in to their student account,
select their desired classes, and confirm their selections. Students cannot select
classes that have conflicting schedules.
C)To apply for a job, an applicant submits the job application, and then human
resources (HR) reviews the application. As part of the review, HR runs a background
check on the applicant, contacts the applicant references, and verifies the
education of the applicant. These tasks can be completed in any order and are
specific to the Job application case type.
D)During new hire onboarding, which covers seating assignment, hardware and
software selection, and orientation session enrollment, new hires must also enroll
in benefits. Benefits enrollment also occurs outside of the Onboarding case during
the annual open enrollment period.
Answer: AD
Topic:
Q.In an online shopping application, the primary Case Type PurchaseOrder has two
child Case Types: Payment and Packaging. In processing PurchaseOrder Case PO-11,
the Payment Case Pay-37 and Packaging Case Pac-56 are created.
Which statement about the processing of PO-11, Pay-37, and Pac-56 is correct?
A)Both Pay-37 and Pac-56 must be resolved before PO-11 can be resolved.
B)Pac-56 must be resolved before Pay-37 is resolved.
C)PO-11 must be resolved before Pay-37 and Pac-56 is resolved.
D)PO-11 can be resolved when either Pay-37 or Pac-56 is resolved.
Answer: A
Topic: Creating a child Case
Q.In a mortgage application, the user creates a loan request. Before approving the
loan request, the loan officer must receive the appraisal results. How can you
configure the Case Types to reflect the loan request and appraisal relationship?
A)Make mortgage a parent Case Type. Make loan request and appraisal child Case
Types.
B)Make appraisal a parent Case Type and loan request a child Case Type.
C)Make loan request a parent Case Type and appraisal a child Case Type.
D)Make both loan request and appraisal parent Case Types.
Answer: C
Q.In an online banking application, a Transaction inquiry Case is created when a

suspicious transaction is detected. If the customer verifies that the transaction
was unauthorized, Pega Platform creates a Fraud investigation Case, which can be
spun off into investigations as appropriate. Details about the transaction are
collected in the Transaction inquiry Case. Those details are populated in the Fraud
investigation Case.
What two Actions do you perform to achieve this configuration in App Studio?
(Choose Two)
A)Configure Fraud investigation as a parent Case and Transaction inquiry as a child

Case.
B)Propagate the transaction data from the parent Case to the child Case.
C)Configure Transaction inquiry as a parent Case and Fraud investigation as a child
Case.
D)Reference the transaction data from the parent Case in the child Case.
Answer: BC
Q.When the total value for _________ in a case meets or exceeds the threshold
value, the case is identified as a potential duplicate.
A)a predefined property

B)the Search duplicate cases step
C)basic conditions
D)weighted conditions
Answer:D
Topic:Duplicate search
Q.A customer service representative opens a refund request Case, determines it is a
duplicate, and resolves it. The Case Status changes to Resolved-Duplicate. What
happens to the Case next?
A)Processing of the Case terminates.

B)The Case is routed to the manager for resolution.
C)The duplicate Case is moved to a queue to be merged later.
D)The duplicate Cases are automatically merged into one Case.
Answer: A
Topic: Identifying duplicate Cases
Q.Management reports that a large number of Cases are incorrectly identified as

potential duplicates. Which two approaches can you use to modify the duplicate Case
search process to reduce the number of potential duplicates identified? (Choose
Two)
A)Add a second Search duplicate Cases Step to filter out invalid duplicates.
B)Adjust the condition weights.
C)Increase the threshold value.
D)Do not use a basic condition.
E)Increase the weights for all basic conditions.
Answer: BC
Q.You want to evaluate Cases as potential duplicates when the existing Cases and
the current Case have the same create operator. How can you ensure that only Cases
with the same create operator are evaluated?
A)Add a weighted condition that uses the create operator value in both condition
fields, an equals operation, and a weight of 0.
B)Add a weighted condition that uses the create operator value, an equals operator,
and a weight of 100.
C)Add a basic condition where the create operator in an existing case is the same
as in the current Case.
D)Add a basic condition that uses the create operator value and apply a weight of
100.
Answer:C
Q.In an onboarding case, new employees are assigned a seating location, office
equipment, hardware, and software in the Equipment Selection stage shown above.
However, if an employee is remote, it is unnecessary to assign the employee with a
seating location or office equipment.
How do you configure the case life cycle to reflect this behavior?
A)Configure the Facilities Setup process to start if the employee is not remote.
Otherwise, the process is skipped.
B)Configure the Equipment Selection stage to skip if the employee is remote.
Otherwise, the stage starts.
C)Configure the IT Setup process to start if the employee is remote. Otherwise, the
process is skipped.
D)Configure the Facilities Setup process to skip if the employee is not remote.
Otherwise, the process starts.
Answer: A
Topic:Conditional execution of processes and stages
Q.Which two statements are true about skipping Stages and Processes? (Choose Two)
A)You can add only one Condition to a Stage or Process.

B)A Stage never skips unless a Condition is present
C)Stages are always skipped unless configured to continue.
D)A Process always starts unless a Condition is present.
Answer: BD
Topic:Skipping a Process or a Stage
Q.In a customer service Case Type, customers can indicate that they are interested
in filling out a survey about their customer service experience. If the customer
agrees to complete the survey, they proceed to the Customer Survey Stage.
Otherwise, the Case resolves automatically.
How do you configure this behavior?
A)Configure the Customer Survey Stage with a custom Condition to skip when the
customer does not indicate interest in filling out a survey.
B)Configure the Customer Survey Stage with a custom Condition to start when the
customer indicates interest in filling out a survey.
C)Configure the Customer Survey Stage never to skip.
D)Configure the Processes in the Customer Survey Stage to start if the customer
indicates interest in filling out a survey.
Answer: A
Topic:Skipping a Process or a Stage
Q.Which requirement is best implemented by using a Wait Step in a Case?
A)You cannot complete a purchase Case on a website unless you complete a new
account child Case.
B)You need to send an email after a user completes a form.
C)You cannot proceed with an expense report until a manager approves the request.
D)You must pause a Case until a user uploads a signed document.
Answer: A
Topic:Case workflow dependency
Q.Choose the two correct types of Wait Steps. (Choose Two)
A)Dependency
B)Paused
C)Approval
D)Timer
E)Case dependency
Answer: DE
Topic: Pausing and resuming Case processing
Q.Data validation using business logic enables you to validate a single field
against multiple constant values when different values are required across the
application.
A)True
B)False
Answer: A
Topic: Validating data against business logic
Q.Which three statements about data validation are correct? (Choose Three)
A)The field type, such as a drop-down list, validates that data is restricted to a
set of values.
B)The field type, such as Date and time, validates that data is of the correct
type.
C)The control, such as a drop-down list, validates that data is restricted to a set
of values.
D)A validate condition, such as Currency equals USD, validates that data meets
business requirements by using business logic.
E)The business logic, such as Date and time, validates that data is of the correct
type.
Answer: BDE
Topic:Validating data against business logic
Q.Given the following validation criteria, which two data sets trigger an error
message? (Choose Two)
Urgency is greater than 50

or
Case Status contains "Open"
A)Update Operator = "[email protected]"

Urgency = 45
Case Status = "Open"
B)Update Operator = "[email protected]"
Urgency = 45
Case Status = "Resolved"
C)Update Operator = "[email protected]"
Urgency = 50
Case Status = "Pending-Review"
D)Update Operator = "[email protected]"
Urgency = 50
Answer: AD
Q.Given that the following validation criteria triggers an error message, which
data set triggers the error message?
Update Operator is equal to "[email protected]"

and
Case Status is not equal to "Open"
A)Update Operator = "[email protected]"

Urgency = 45
B)Update Operator = "[email protected]"
Urgency = 50
C)Update Operator = "[email protected]"
Urgency = 45
Case Status = "Resolved"
D)Update Operator = "[email protected]"
Urgency = 50
Answer: C
Q.In a mortgage loan Case Type, applicants enter data in the Credit score, Income,
Assets, Liabilities, and Loan amount fields. The data is submitted on different
Processes in the Case Type. The system informs applicants that, based on the data
they provided in the Financial information Stage, there are no loans available, and
the Case does not enter the Loan Stage.
How would you configure the Case Type to perform the data validation described in
this scenario?
A)Set each field to the appropriate Field Type to test for valid data.
B)Set the control for each field to allow only valid data.
C)Configure business logic validation on the Financial information Stage.
D)Configure business logic validation on the Loan Stage.
E)Configure business logic validation on each form.
Answer: D
Q.In which of the following scenarios is a Data Transform appropriate?
A)In a time sheet Case, employees enter the number of hours that they worked, the
number of sick hours, and the number of paid time off hours. The total number of
hours for the week are displayed on the time sheet.
B)In an appointment scheduling Case Type, customers receive a confirmation email
with the date and time that they selected for their appointment.
C)In an account creation Case, applicants enter a user name that they want in the
Requested user name field. If the user name is unique, the system displays it in
the Verified user name field on the Enter account information form.
D)A loan application Case determines the interest rate for a loan based on the
applicant's credit score, net worth, and income-to-debt ratio.
Answer: C
Topic: Data Transforms
Q.In App Studio, where do you set a field to have a default value of 0?
A)The Data Model tab for the Case Type

B)The pySetFieldDefaults Data Transform
C)The Data initalization page
D)The Display tab of the Configure view page
Answer: C
Topic: Default property values
Q.In which two situations do you use a Data Transform? (Choose Two)
A)Reuse properties in two forms.

B)Create properties after creating a Case.
C)Set a default property value.
D)Copy data from one page to another.
Answer: CD
Topic: Application data manipulation
Q.Which scenario requires you to set default property values?
A)A customer receives a suggested product based on recent product search history.
B)The arrival day and departure day for a hotel reservation is equal to today and
tomorrow, respectively. - correct
C)An Assignment is automatically assigned to the default Work Queue for the
consulting team. - no response given
D)A manager approves or refuses hardware purchases within a week of the purchase
request submission date.
Answer: B
Q.
Answer:
Q.Which two actions can you perform on the Explore Data landing page? (Choose Two)
A)Edit application data.

B)Create a new field.
C)Filter, sort, or group data.
D)Create a chart.
Answer: CD
Topic: The Explore Data landing page
Q.Which two actions can you perform from the Explore Data landing page? (Choose
Two)
A)Edit medical facility data for a health insurance application.

B)Create a new Sales data field to reference an Insight rule.
C)Filter, sort, or group data for product inventory.
D)Create a pie chart for customer satisfaction data.
Answer: CD
Topic: Exploring application data with Insights
Q.What are two benefits of using insights? (Choose Two)
A)Insights allow you to sort data for applications that use Theme UI-Kit to gain
better access to the data you need
B)Insights allow you to transform data queries into tables or visualizations to
make data analysis easier
C)Insights allow you to share data queries between users to support collaboration
D)Insights allow you to modify application data to fit your business requirements
Answer: BC
Topic: Exploring application data with Insights
Q.What are three ways you can create a form View? (Choose Three)
A)On the Overview landing page.

B)On the UX tab of a Case Type.
C)On the UX tab of a data object.
D)On the Workflow tab of a Case Type.
E)On the Data model tab of a Case Type.
Answer: BCD
Topic: Configuring a form View
Q.You want to configure a View with fields for collecting data for a Step in the
Case Life Cycle. How do you create the View?
A)On the UX tab of the relevant data object, create a form View.
B)On the UX tab of the Case Type, create a partial View.
C)On the Workflow tab, configure a View for the Step in the Case Life Cycle.
D)On the Workflow tab, configure a list View for the Step in the Case Life Cycle.
Answer: C
Q.Which option is available when you configure a form View?
A)Configure a field to span two columns instead of one column.

B)Change the layout to two columns.
C)Change the template.
D)Configure the Case Step instructions.
Answer: B
Q.Which two of the following are examples of user interface elements that you can
add to a View? (Choose Two)
A)Data objects
B)Links
C)Dashboard
D)Text inputs
Answer: BD
Topic: Configuring UI elements
Q. You want to configure a View that has a field that is conditionally displayed. A
System Architect has already created a When Rule that you can use. What are two
ways you can configure the view to achieve this behavior? (Choose Two)
A)You configure the field to be disabled based on a custom Condition.

B)You configure the field to be visible based on a custom Condition.
C)You configure the field to be disabled based on a When Rule.
D)You configure the field to be visible based on a When Rule.
Answer: BD
Q.Which two statements about user interface elements is true? (Choose Two)
A)Autocomplete is an example of a basic control that is available out-of-the-box.

B)You can configure the styling of a particular check box control on a View.
C)Styling for user interface elements is controlled by the application theme.
D)When you make changes to a theme, the changes apply to a single Case Type.
Answer: AC
Q.You can configure a Channel so that users can use Amazon Alexa voice messages to
answer questions or step through a Process.
A)True
B)False
Answer: A
Topic: Configuring Portal content
Q.Which three statements about Portals and landing pages are true? (Choose Three)
A)The Web Portal is an example of a default landing page.

B)The Web Portal is an example of a default Portal.
C)A finished landing page can be placed on one or more Portal menus.
D)Landing pages include Portals that are listed on the main menu.
E)Portals include landing pages that are listed on the main menu.
Answer: BCE
Q.Which two of the following statements about adding a Channel-specific Process in

the Create Stage are true? (Choose Two)
A)To add a Channel-specific Process, such as Alexa or chatbot, you create a new
version of the application.
B)You can only designate a Channel-specific Process in the Create Stage in your
Case Type.
C)The Channel must be added to the application before you can choose it as an
option in the Create Stage.
D)To add a Channel-specific Process, such as Digital Messaging, you select the More
icon (three dots) on the Create Stage.
Answer: CD
Q.Identify two key elements and functionalities of a dashboard. (Choose Two)
A)Regions provide spaces for widgets that display key performance indicators
(KPIs), which users can then act on.
B)Dashboard templates allow both developers and users to organize widgets
differently, which increases individual productivity.
C)A dashboard allows multiple user Personas to access the same information in the
same space, so everyone on the team can see the same information.
D)Dashboard templates allow only developers to personalize workspaces, which
ensures consistency across users.
Answer: AB
Topic: Dashboards
Q.You want to configure your dashboard to include the work volume by status. How do
you achieve this?
A)Create a Work Volume by Status landing page to add to your dashboard landing
page.
B)Update your dashboard to include the Work Volume by Status widget.
C)Create a new Dashboard landing page that uses the Work Volume by Status page
template.
D)Update your dashboard template from Wide-narrow.
Answer: B
Topic: Configuring a dashboard
Q.Which of the following two statements are true about the dashboard? (Choose Two)
A)Persona-based interfaces must be created and customized for the Personas used in
the business.
B)The dashboard should contain all available widgets for a specific Persona, to
help increase their productivity.
C)Each Persona-based interface includes an empty dashboard that must be customized
with widgets tailored to the user's Persona.
D)Each Persona-based interface includes a dashboard tailored to the Persona.
E)The dashboard displays key performance indicators (KPIs) and operational
information about your application.
Answer: DE
Topic: Configuring a dashboard
Q.One major difference between Decision tables and When Conditions is that Decision
tables can return results other than true/false.
A)True
B)False
Answer: A
Topic: Decision tables
Q.If a Decision table fails to return a result for any of the testable rows, which
of the following occurs?
A)The Decision table returns an Error.

B)The Decision table returns the result of the Otherwise row.
C)The Decision table returns the result of First row.
D)The Decision table returns Null.
Answer: B
Q.Each row of a Decision table consists of one or more testable Conditions

organized into columns. How does Pega Platform™ determine when to return the
specified result for a row?
A)When the last Condition in the row is true.

B)When all the Conditions in the row are true.
C)When the first Condition in the row is true.
D)When any one of the Conditions in the row is true.
Answer: B
Q.In an application to manage an information technology business, Kamika is hired

as the company's first Network Technician. She needs access to a user interface
that contains network diagnostic tasks and other system administration features.
How do you configure your application to support this requirement?
A)Create a new user using Kamika's email address. Send an application invitation
that prompts Kamika to select the Network Technician Persona.
B)Create a new user using Kamika's email address and send her user name and
password.
C)Create a new Persona named Network Technician and give Kamika the user name and
password for the existing Technician user account.
D)Create a new Persona named Network Technician. Create a user account for Kamika
and assign her the new Persona.
Answer: D
Topic:
Q.Identify the use case that requires creating a new role.
A)The permissions for an existing role are too limited for the work to be done.
B)An additional combination of Channel interface and permissions is necessary.
C)A new application is created.
D)An additional person needs to interact with an application.
Answer: B
Topic: Inviting users to an application
Q.With which collaboration tool can users post, view, and reply to messages in Pega
Platform?
A)Explore Data
B)Agile Workbench
C)Pulse
D)Tags widget
Answer: C
Topic:
Q.A hiring manager reviews interview feedback in a job application Case. How does
the hiring manager post a message to the interviewer with follow-up questions
within the Case?
A)Send a Pulse message on the Case and use the # symbol to add the interview tag.
B)Send an email to the interviewer with follow-up questions.
C)Send a Pulse message on the Case and use the @ symbol to post the message to the
interviewer.
D)Send an email to the interviewer with follow-up questions by using a Send Email
automation.
Answer: C
Topic: Collaboration with users
Q.Which Pega Platform feature allows users to categorize and relate Pulse messages
using keywords?
A)Routing
B)Pulse
C)Insights
D)Tags
Answer: D
Q.A user wants to see what Cases are associated with the Artificial Intelligence
(AI) initiative. How does the user browse the Cases that have the AI keyword tag?
A)In Pulse, search for AI by using the @ symbol.
B)Post a Pulse message that uses #AI.
C)In the Developer collaboration pane, search for AI.
D)Use the Tags widget, and then add the AI tag.
Answer: D
Q.Which two statements regarding Dev Studio are correct? (Choose Two)
A)Developers can switch between App Studio and Dev Studio as needed to configure
Rule behavior.
B)Business analysts can configure user permissions in App Studio.
C)Dev Studio allows developers to create application components that business
analysts and Citizen Developers can add to Case Types in App Studio.
D)Citizen Developers can change the scope of Rules in either App Studio or Dev
Studio.
Answer: AC
Topic: Dev Studio
Q.A business analyst uses Dev Studio to model the Life Cycle for a Case Type.
A)True
B)False
Answer: B
Topic: Dev Studio
Q.What is the purpose of a Rule in a Pega Platform application?
A)A Rule is a specific Case behavior that must be created and managed in Dev
Studio.
B)A Rule is a template for creating a Rule Type and determines the behavior modeled
for the Rule Type.
C)A Rule is an instruction for describing a specific Case behavior that is highly
specialized and cannot be reused.
D)A Rule is an instruction for describing a specific Case behavior, such as a
Process or automated Decision.
Answer: D
Topic:
Q.The current version of a travel booking application sends automated booking

confirmation emails that include the wrong Customer name and Case number. How do
you address this issue?
A)Create a patch version of the relevant Ruleset to correct the email content.
B)Create a new Ruleset to correct the email content.
C)Create a minor version of the relevant Ruleset to correct the email content.
D)Create a major version of the relevant Ruleset to correct the email content.
Answer: A
Topic:
Q.Which three things do you need to know before you can create a Rule in Dev
Studio? (Choose Three)
A)The .pzInsKey for the Rule.

B)The applies to class of the Rule.
C)The name of the Rule.
D)The Java code that references the Rule.
E)The Rule Type for the Rule.
Answer: BCE
Topic:Rule creation
Q.What is the purpose of a class in a Pega Platform application?
A)A class organizes Rules within an application based on their capacity for reuse.
B)A work class organizes Rules that describe how the application interacts with
other systems.
C)A data class organizes Rules that describe how to process a Case or Cases.
D)An integration class organizes Rules that describe the data types in the
application.
Answer: A
Topic: Classes and class hierarchy
Q.From which class does @baseclass inherit Rules?
A)None
B)InsApp
C)InsCorp
D)Work-
Answer: A
Topic: Creating a Rule
Q.Which two statements about Rules are correct? (Choose Two).
A)Each time you change a Rule, you have to rename it.

B)Rules are automatically updated when you make a change in App Studio.
C)It is best to create all your Rules in Dev Studio manually.
D)Rules created in Dev Studio can be made available to users in App Studio.
Answer:
Q.An application references a data element found in the Work- class. How is this
Rule inherited by the application?
A)By adding the Ruleset that contains the property to the application.
B)By applying directed inheritance.
C)By applying pattern inheritance.
D)By naming PegaRULES as the built-on application.
Answer: B
Q.A sales manager runs weekly reports on the cost of preparing a car for customer
delivery. Which type of report metric applies to this report?
A)A business metric

B)A Process metric
Answer: A
Topic: Reports
Business metrics measure the success or failure of business processes and are based
on the data you define for an application. Examples include the number of orders
for a certain item, or how many cancellations there are of a certain type of order.
Organizations can use these business metrics to make informed decisions about
improving business performance.
Process metrics measure how work is performed and are based on data automatically
collected by Pega Platform™. Examples include the time needed to complete an
Assignment, how often a path is followed in a flow, or the number of Service-Level
Agreement (SLA) violations. Process metrics enable business analysts and business
managers to discover issues that impact Process efficiency.
Q.Select the two correct statements about reports. (Choose Two)
A)A report column defines the content of the report.

B)A report filter compares a data value in the record against a defined Condition.
C)A report filter adds a time period without configuring a Function.
D)A report column compares a data value in the record against a defined Condition.
Answer: AB
Topic: Reports
Q.You use report categories to create and run reports.
A)True
B)False
Answer: B
Topic: Gaining insight into business efficiency
Q.Consider the following scenario:

A manager requests a report that contains the following columns: Create Date, Case
ID, Create Operator and Work Status. You must sort the Create Date values so that
the most recently created Cases appear at the top of the list with the remaining
Cases descending from newest to oldest.
How should you design the report to support this requirement?
A)Configure the Create Date as the first column in the report.

B)For the Create Date property, select Count in the Summarize column.
C)For the Create Date property, select Highest to Lowest sort type.
D)Add a filter condition where Create Date is greater than one.
Answer: C

A manager has requested a report that shows the purchase requests for each of the
regional cost centers. The manager wants to organize the results so that the cost
center appears only once on the report and the requests are listed under the cost
center.
How should you configure the report?
A)Use the requests column to group the results.

B)Use the cost center column to group the results.
C)Summarize the requests column by count.
D)Filter the results so that only cost center and requests are included in the
report.
Answer: B
The payroll manager requests a report on the average length of time required to
obtain the various approvals for employee raises and promotions. What type of
metric does the report provide?
A)Process metric
B)Business metric
C)Approval metric
Answer: A
Topic:
Q.Data Transforms can be configured only in Dev Studio.
A)True
B)False
Answer: B
Topic:
Q.Where should you set a field to have a default value of 0?
A)The Data initalization page

B)The pySetFieldDefaults Data Transform
C)The pyDefaults Data Transform
D)The Visual Data Model page
Answer: A
Topic: Application data manipulation in Dev Studio
Q.You use the superclass feature when you call a Data Transform to set a different
default value for the same property within a hierarchy of subclasses.
A)True
B)False
Answer: A
Q.If the call superclass data transform option is selected and the parent class
data transform references the same properties as the subclass data transform, the
subclass data transform property value will _______ the parent class data transform
property value.
A)override
B)copy
C)delete
D)use
Answer: A
Q.In which two scenarios should you set default property values? (Choose Two)
A)An Assignment is automatically assigned to the default Work Queue for the
consulting team.
B)A customer receives a suggested product based on recent product search history.
C)The arrival day and departure day for a hotel reservation is equal to today and
tomorrow, respectively.
D)A developer uses proxy customer data to run development tests.
Answer: CD
Q.A healthcare services Case has a child Case that manages the hospital intake
questionnaire. The patient can self-identify symptoms from a list of possible
symptoms in the child Case. Selected symptoms are copied over to the parent Case
with the status of "Unconfirmed." In the parent Case, the physician can update the
symptoms that are listed and their associated status.
Which two configurations would be part of the Selected Symptoms Data Transform?
(Choose Two)
A)Set the status for each copied symptom equal to "Unconfirmed."

B)Iterate over the list of possible symptoms and copy the entries that the patient
selected during intake.
C)Remove unselected symptoms from the source of possible symptoms.
D)Create a new property for each selected symptom and copy the properties to the
parent Case.
Answer: AB
Q.In which of the following situations would you use a Data Transform?
A)Run a Flow Action.

B)Reuse properties in two forms.
C)Copy data from one page to another.
D)Create properties after creating the Case.
Answer: C
Q.In the Personal Insurance division, the goal and deadline dates are assigned to
each Case. For insurance claims Cases, stakeholders want to override the default
goal date but maintain the default deadline date.
Which two configuration steps do you take to meet this requirement? (Choose Two)
A)Select the Call superclass Data Transform option in each of the Case Type Data
Transforms.
B)In the Claims Data Transform, for each Case Type, configure an Update Page
Action, and then set the goal date value.
C)Select the Call superclass Data Transform option in the Claims Data Transform,
and then clear the option in the parent Data Transform.
D)In each Case Type Data Transform, set the goal date to the required value.
Answer: AB
Q.How is information, such as the customer's date of birth, stored in memory for
use in a Pega Platform application?
A)The information is associated with a page in the Clipboard.

B)The information is associated with a data element.
C)The information is associated with a folder.
D)The information is associated with a data source.
Answer: B
Topic: Viewing data in memory
Q.When testing the behavior of an online shopping app, you want to confirm that the
app correctly generates a list of customers' previous orders when sending a request
to the company's order management system.
In your opinion, in which category should the Page that contains this list fall
into?
A)The Linked Property Pages category

B)The System Pages category
C)The User Pages category
D)The Data Pages category
Answer: D
Q.Why is it important to include class information when you reference properties on

pyWorkPage?
A)Without class information, Pega Platform may fail to resolve a reference to one
or more properties.
B)Without class information, the referenced Rule is designated as blocked.
C)Without class information, a default Rule is used instead of the referenced Rule.
D)Without class information, a default Rule is used instead of the referenced Rule.
Answer: A
Q.Which two tasks can you perform with the Clipboard tool? (Choose Two)
A)Review the current values of user data, such as the Operator ID and Access
Groups.
B)Update the vehicle model on a Vehicle information Data Page.
C)Test decisions on a Case by setting property values for a form that has not been
submitted.
D)Update linked properties that reference the Customer data object.
Answer: AC
Q.Which scenario describes the type of information that is stored in pyWorkPage?
A)A list of available properties in the Greater Boston metro area that are cached
from a realtor's database
B)The date and time a user created the Onboarding Case
C)The access groups for the customer service representative who is currently logged
in to the application
D)Information about the external storage provider for the UBank application
Answer: B
Q.For which requirement must you configure a Validate Rule in Dev Studio?
A)A timesheet submitted by a consultant assigned to a client project must be

reviewed by an auditor.
B)An email address is required for a Case to enter the Approval Stage.
C)The amount of a transfer between accounts must be greater than zero and less than
the available balance of the originating account.
D)The value of the Date of service field must be no more than 15 days for a
critical issue, and up to 60 days in the future for an issue with a lower priority.
Answer: D
Topic:Validating data in Dev Studio
Q.You need to add a field for a bank routing number to a View. The bank routing
number must consist of only the numbers 0-9, including any leading zeros. Which
configuration option ensures that users submit a valid bank routing number?
A)Configure a Validate Rule to check whether the user input consists of only the
numbers 0-9.
B)Configure a Validate Rule to call an edit Validate Rule to add leading zeroes to
any entry that contains fewer than nine digits.
C)Configure a Validate Rule to call an edit Validate Rule that checks whether the
user input consists of only the numbers 0-9.
D)Configure a Validate Rule to check whether the user input is nine characters
long.
Answer: C
Q.A Case Type allows customers to specify a paint color and finish for a painting
cost estimate. Which configuration prevents users from entering an invalid
combination of colors and finishes on a form?
A)Create a Validate Rule to test the combination of color and finish.

B)Configure an edit Validate Rule to test the combination of color and finish.
C)Create picklists for the color and finish, each sourced from a Data Page.
D)Configure a Decision Rule to test the combination of color and finish.
Answer: C
Q.What editing mode do you select for a Data Page to transfer the content of the
page back to the data source?
A)Savable
B)No configuration necessary
C)Read-only
D)Editable
Answer: A
Topic:
Q.When you copy data from a Data Page, the data is refreshed only when
_____________.
A)the Data Page is refreshed

B)you reopen the Case
C)you interact with the property
D)a Data Page parameter changes
Answer: D
Topic: Page autopopulation
Q.When do you simulate an external data source?
A)Simulate an external data source when you want to set the response data.
B)Simulate an external data source for error handling.
C)Simulate an external data source when you do not know the response.
D)Simulate an external data source after the connector to the data provider is
configured.
Answer: A
Topic:Simulated external data sources
Q.In which of the following situations do you simulate a data source for a data
View?
A)When the Data Page writes data to the external system.

B)When the interface between the application and the external data provider is not
finalized
C)When performance testing an integration
D)When you want to simulate a large amount of data
Answer:B
Topic: Accessing sourced data in a Case
Q.Exchange rates are updated daily from a web service. You make the exchange rates
available in your application using a Data Page. Which scope do you select for the
Data Page?
A)Application
B)Request
C)Thread
D)Node
Answer: D
Q.Identify the three valid options for simulating data for unit testing during
application development. (Choose Three)
A)Report definition
B)Data Transform
C)Decision table
D)Connector
E)Lookup
Answer: ABE
Q.An order placed with a wholesaler must include pricing information from the
inventory database as of placement of the order. Which is the best implementation
for this use case?
A)Configure a page property with the Copy data from a Data Page option selected.
B)Configure a page property with the Refer to a Data Page option selected.
C)Reference the pricing information directly from a user interface control.
D)Configure a Data Transform to populate a page with price information.
Answer: A
Q.A product return Case must always show the current contact information for a
customer. The Case sources the contact information from the customer database to
display in a header section on each Step. Which is the best implementation for this
use case?
A)Configure a page property with the Refer to a Data Page option selected.
B)Reference a Data Page with customer information directly from UI controls.
C)Configure a Data Transform to populate the Data Model with customer data
directly.
D)Configure a page property with the Copy data from a Data Page option selected.
Answer: A
Q.An automobile service management Case must allow customers to select the make,
model, and trim of an automobile when setting up a service appointment. Which
implementation satisfies this requirement?
A)Reference the make, model and trim information from a series of drop-down lists
in the UI.
B)Configure a page list containing the make, model, and trim information that uses
the Copy data from a Data Page option.
C)Configure a page list containing the make, model, and trim information that uses
the Refer to a Data Page option.
D)Populate a data object with records of all the allowed combinations of make,
model, and trim.
Answer: A
Q.You have a Data Page with customer data. The Data Page is configured to reload if
it is older than one hour. Which of the following best describes when the Data Page
will reload?
A)The Data Page reloads automatically one hour after last accessed.
B)The Data Page reloads on the next access one hour after creation.
C)The Data Page reloads automatically one hour after creation.
D)The Data Page reloads on the next access one hour after last accessed.
Answer: B
Topic:
Q.What are the two statements about savable Data Pages is true? (Choose Two)
A)You can configure a Data Page with several recording options.

B)The SOR is required to provide transaction handling.
C)The Activity data saving option is the best way to write data to external
sources.
D)The Database save option saves a single Data Page in a single database row in the
configured SOR.
Answer: AD
Topic:
Q.Which two methods are available to specify the Data Page in a Save Data Page
Automation? (Choose Two)
A)Data Transform
B)Associated property
C)Edit Validate
D)Data Page
Answer: BD
Topic:
Q.The Database save option ______________ and ______________.
A)Is available for Data Pages with a page list structure.

B)Provides the option to write to an external system of record using a Robotic
Desktop Automation (RDA) or Robotic Process Automation (RPA).
C)Maintains transactionality within the save operation when data is saved.
D)Writes a single instance back to a database table in a system of record (SOR).
Answer: CD
Topic:Saving data to a system of record
Q.What are two benefits of using a Save Data Page Step? (Choose Two)
A)Can reduce application memory requirements

B)Allows for real-time updates to the system of record (SOR)
C)Saves all data to the Clipboard when the Step is reached
D)Saves all Data Pages in the application and updates the system of record (SOR).
Answer: AB
Q.What is the best practice for avoiding accidental overwrites when referencing an
autopopulated property?
A)Auto-populate the property by manually referencing a data source.

B)Auto-populate the property by copying data from a Data Page.
C)Auto-populate the property by referring to a Data Page.
Answer: B
Q.Field values enable you to _________________.
A)set default values for a property

B)define the values used in a circumstance template
C)test the validity of an input value
D)customize a list of allowed values for a property based on the context of the
property
Answer: D
Topic:
Q.How do you customize the allowed values for a property based on the context of
the property using field values?
A)Create a base field value record, then create a circumstance of the base record
for each allowed value.
B)Create a field value record for each value and set the context using the Apply
to: field.
C)Create a field value record and a unique property record for each allowed value
in each context.
D)Create a Ruleset for each context, then create a field value record for each
value and add the field value record to the appropriate Ruleset.
Answer: B
Topic:
Q.Which two items are required for a Configuration setting? (Choose Two)
A)You must know the name of each user who needs access
B)You must select the Include Association Data check box in the relevant Pega-
Configuration class structure Rule
C)All users must receive access to Configuration Sets
D)There must be an existing Configuration Set
Answer: BD
Topic: Creating and setting application variables
Q.Which one of the following security scenarios do Configuration settings support?
A)A user who is assigned Top Secret clearance can write and delete Configuration
settings, while a user who is assigned Secret clearance can only read Configuration
settings.
B)A user can enter an address in the shipping address field only if the user first
selects a shipping type from a radio button list.
C)A client can view their personally-identifying information.
D)A manager can read and write Configuration settings where a user can only read
Configuration settings.
Answer: D
Q.In which two scenarios might you use Configuration settings to simplify
deployment? (Choose Two)
A)Grouping related business functions from more than one application

B)Changing the cost of a specific item in a list of products
C)Determine which Process in a flow is followed based on a changing value
D)Setting the name of a Work Queue used in a flow
Answer: CD
Q.The initial urgency on the Case Type is set to 10. An Assignment Service-Level
Agreement is configured with the following details:
- Goal: 12 hours and increase Urgency by 20
- Deadline: 24 hours, increase Urgency by 30, and then send an email Notification
to the assignee
- Passed deadline: 6 hours, increase Urgency by 40, send an email Notification to
the assignee and manager, and limit events to 3
Which three statements are true 37 hours after the Case reaches the Assignment?
(Choose Three)
A)The manager has received one email Notification.

B)The assignee has received two email Notifications.
C)The assignee has received three email Notifications.
D)The manager has received two email Notifications.
E)The Assignment Urgency is 140.
F)The Assignment Urgency is 100.
Answer: CDF
Topic: Passed deadline interval
Q.A customer service representative (CSR) must respond to emails within 24 hours.
Otherwise, the Assignment is considered late, and the Urgency increases by 20. For
every additional 6 hours that the CSR does not respond, the CSR's manager is
notified, and the Urgency increases by 20. If the Case reaches the Assignment at 4
P.M. Tuesday and the Assignment starts with an Urgency of 10, what is the
Assignment Urgency at 1 P.M. Thursday?
A)80
B)100
C)90
D)50
Answer: C
Topic: Escalating late work
Terça Quarta Quinta
16h=10 16h=30 13h=100
22h=50
04h=70
10h=90
Q.An Assignment is configured with the Service-Level Agreement described in the

following list. Passed deadline intervals can repeat.
• Initial Urgency: 5
• Goal: 12 hours and increase Urgency by 10
• Deadline: 24 hours and increase Urgency by 15
• Passed deadline: 4 hours, increase Urgency by 20, and limit events to 5
What is the Assignment Urgency 36 hours after the Case reaches the Assignment?
A)70
B)85
C)50
D)90
Answer: D
Q.How does the passed deadline interval differ from the goal and deadline
intervals?
A)Goal and deadline intervals do not repeat.

B)Passed deadline intervals do not have Urgency values.
C)Goal, deadline, and passed deadline intervals are configured in Dev Studio only.
D)Passed deadline intervals do not have escalation Actions.
Answer: A
Q.Which two requirements are satisfied by using a Decision table? (Choose Two)
A)An online marketplace needs to determine if a user meets Bronze, Silver, or Gold
status by evaluating their total purchase amount and their number of sold items
over the last year.
B)An agent is shown additional shipping fields for Gold status customers.
C)If a customer's order includes an item type of radio, an item type of antenna is
suggested in the Additional Purchases View. Other item types do not receive
additional Views.
D)Orders over USD50 ship free by using a standard ground service, whereas orders
over USD500 ship by using an expedited shipping service.
Answer: AD
Topic: Decision tables and trees
Q.How do you check whether a Decision tree has any unreachable branches?
A)Enable nested branches.

B)Evaluate all rows.
C)Test for completeness.
D)Test for conflicts.
Answer: D
Q.A recruiter is screening job candidates and enters a value of either Selected
position, Alternative position, or Reject in the Recommendation field. The
application uses a Decision table to advance the Case to the appropriate Process:
Submit application for targeted position, Submit application for alternative
position, and Reject candidate.
How do you configure the Decision table?
A)Create a column for Recommendation with three rows for the three possible
options.
B)Create a column for Process.
C)Create separate columns for Selected position, Alternative position, and Reject.
D)Create a single column for Position.
Answer: A
Q.You have designed a Decision tree that you want to test. You want to verify that
the system can evaluate every row regardless of the input values. How do you test
your Decision tree logic?
A)Check the Decision tree for completeness.

B)Run the Case and use the Tracer tool.
C)Check the Decision tree for conflicts.
D)Add the Decision tree to a Decision shape and create Cases that use various test
values.
Answer: C
Q.Candidate hiring Decisions are based on the feedback from the interviewer and
assessment test scores. If necessary, other skill test scores are used in the
evaluation.
• Candidates with an assessment score of 40 or less are automatically rejected.
• Candidates with an assessment score of 60 or less are rejected if either their
technical skill score or their interpersonal skill score is below 40.
• Candidates with assessment scores higher than 60 are automatically approved.
You use a Decision tree to make the evaluations. Which two branch configurations,
when used together in the Decision tree, meet the requirements? (Choose Two)
A)An otherwise branch that tests for assessment scores less than 40.
B)Two nested branches — one to evaluate technical skill scores and another to
evaluate interpersonal skill scores.
C)A top-level branch that evaluates both technical and interpersonal skill scores.
D)A top-level branch that tests for assessment scores less than 40.
Answer: BD
Q.You configure a cascading approval step for insurance claims. The request
requires approval from the user's manager. However, approval from users in other
parts of the organization and even other organizations can also be required. Which
approval model should you use?
A)Approval level
B)Authority matrix
C)Work Queue
D)Reporting structure
Answer: B
Topic: Cascading approvals
Q.You add a cascading approval Step that uses an authority matrix, and you specify
a Decision table to determine the approvers for each Case. You confirm that the
Conditions in the Decision table are configured correctly. You test the
configuration by entering requests that require multiple approvers. However, the
application routes all requests to only one approver.
Which of the following actions should you take to correct this issue?
A)Set the Decision table to evaluate all rows.

B)Add an approval level for each approver.
C)Add a row to the Decision table that evaluates the submitter's Work Group
manager.
D)Specify a page list for the authority matrix.
Answer: A
Q.In which use case do you configure an authority matrix with a Decision table?
A)A manager's request for an employee salary increase is routed to department VP

for approval if the pay rate increase is greater than 5%.
B)The new hires' 90-day performance review must be approved by the Work Group
manager, in addition to the new hire's supervisor, before it can be finalized.
C)Several editors on the same content development team must approve dashboard
content changes before the changes are published to the webpage.
D)Depending on the insurance customer type (business/personal), a policy type of
"Umbrella" for over USD1,000,000, is approved by the business lines or personal
lines department underwriter.
Answer: D
Q.Your application requires a cascading approval for expense reports. Approvals

must follow the submitter's reporting structure, with the following thresholds.
The manager must approve expense reports of USD500 or less.
A director must approve expense reports of USD1500 or less.
A vice president must approve expense reports of USD1500 or higher.
How do you configure the approval process?
A)Select the authority matrix configuration option.

B)Select the reporting structure configuration with custom levels, then configure
When Rules to determine the number of levels.
C)Select the reporting structure configuration, then select All levels.
D)Select the reporting structure configuration with custom levels, then configure a
Decision table to determine the number of levels.
Answer: B
Q.Choose the correct statement.
A)A user has access to the Work Queue for their Work Group.
B)A user has one Work Queue based on the Work Queue that is assigned by their
manager.
C)A user selects a Work Queue from those that are available in the business unit.
D)When assigned to multiple Work Groups, a user can access only one Work Queue.
E)When assigned to multiple Work Groups, a user can access the Work Queue for each
of their Work Groups.
F)When assigned to multiple Work Groups, a user can access only one Work Queue in
their Work Groups and one Work Queue for their business unit.
G)A Work Group allows users to collaborate with multiple authorized managers.
H)A Work Group gives managers the ability to assign work to any user in the
organization.
I)A Work Group gives users access to a Work Queue shared among users from different
business units.
Answer: AEI
Topic: Teams of users
https://academy.pega.com/topic/teams-users/v5/in/52316/53136
Q.Which requirement do you satisfy by creating a Work Group?
A)Approvals are directed to the appropriate regional vice president.

B)Insurance claims are processed by a cross-functional team of appraisers,
adjustors, and service representatives.
C)Case reviews that are not completed within 24 hours are escalated to the manager
of the assigned worker.
D)Transaction disputes are directed to a different queue for customer service
representatives than address changes.
Answer: B
Topic: Creating and managing teams of users
Q.Which requirement can you satisfy by creating a new Work Queue?
A)Policy renewals can be processed by any customer service representative (CSR),

while coverage changes are assigned to members of a specialized team of
underwriters and CSRs.
B)Inquiries from customers with a higher status tier are triaged before inquiries
from customers with a lower status tier.
C)Auditors can access a secondary View with additional information, but other users
cannot access the secondary View.
D)Requests for information from prospective customers are directed to the sales
representative assigned to the appropriate territory.
Answer: A
Topic: Creating and managing teams of users
Q.Which two configurations can be performed from a mobile app Channel? (Choose Two)
A)Enable application lock to secure the mobile app.

B)Send push Notifications when a Task is assigned to a user.
C)Add a swipe Action for items in a list of open Cases.
D)Configure responsive user interface behavior for the application.
Answer: AC
Topic: Designing a mobile app experience
Q.Two mobile app Channel interfaces are created for the Manager and Employee user
Personas. The Manager Channel interface contains capabilities to run reports and
edit orders, while the Employee Channel interface does not.
Both Personas can use either Channel interface.
A)True
B)False
Answer: B
Q.Which of the following options is a valid swipe Action?
A)Changing the text color of a menu

B)Executing an optional Action on your Case
C)Starting an optional Process on your Case
D)Returning to the previous screen
Answer: B

Your company needs two separate mobile apps: one for customers to place delivery
orders and one for couriers to confirm deliveries. The specifications include using
a blue header background for the customer app and a green header background for the
courier app. Which configuration allows you to complete this task?
A)Create two mobile app Channel interfaces, one for customers and one for couriers.
Set the background color in the content configuration menu for each Channel
interface.
B)Create one mobile app Channel interface. Rename the header elements as customer
and courier, and change element background colors, respectively.
C)Create a single mobile app Channel interface, and designate two header background
colors that switch depending on who downloads the app.
D)Create two mobile app Channel interfaces, one for customers and one for couriers.
Set the background color in the layout menu for each Channel interface.
Answer: D
Q.Which of the following statements is true about device Preview?
A)Device Preview is a Pega Platform™ add-on.

B)You still must test applications on actual devices.
C)The device Preview is available only for completed applications.
D)The only Preview options available are default options.
Answer: B
Topic: Designing UI for multiple devices
Q.What are two benefits of responsive UI? (Choose Two)
A)Minimizes horizontal scrolling

B)Maximizes data presentation for the available space
C)Makes the application Preview function available
D)Displays columns configured as "Other" on mobile devices
Answer: AB
Q.What is the default responsive behavior for tables?
A)The widest column in a table is displayed on mobile phones.

B)Tables with more than four columns are not displayed on smaller devices.
C)The left-most column is automatically designated the primary column.
D)The right-most column is automatically designated as the default column.
Answer: C
Q.Select two best practices to follow when designing mobile applications. (Choose
Two)
A)Incorporate native device features.

B)Use controls that support tapping.
C)Enable server-side Decisions and Validations.
D)Configure horizontal scrolling for smaller devices.
Answer: AB
Q.You add a ______________ to configure a View in App Studio.
A)control
B)property
C)data type
D)field
Answer: D
Topic:
Q.Pega Platform automatically creates a ______________ in the background to manage

data.
A)property
B)data type
C)control
D)field
Answer: A
Topic:
Q.You can use a ______________ to collect user input or perform an Action on the
user interface.
A)field
B)control
C)property
D)data type
Answer: B
Topic:
Q.What is the purpose of repeating layouts?
A)Repeating layouts organize non-tabular information and shift content as device

size changes.
B)Repeating layouts are specialized to organize information in a linear format.
C)Repeating layouts facilitate the reuse of content defined elsewhere in the Case.
D)Repeating layouts organize information in repeating structures such as lists and
tables.
Answer: D
Topic: Dynamic layouts
Q.Describe the purpose of dynamic layouts.
A)Dynamic layouts facilitate the process of rendering the user interface in the
HTML5 document type.
B)Dynamic layouts arrange items in a flexible form that automatically adjusts to
screen size.
C)Dynamic layouts maintain a fixed screen size.
D)Dynamic layouts contain views.
Answer: B
Topic: Dynamic layouts
Q.When completing a purchase online, customers must specify their shipping

preference: standard, expedited, or next-day delivery. How do you configure the
shipping preference field to ensure a valid option is selected?
A)Configure the shipping preference field as a checkbox.

B)Configure the shipping preference field as a text input control with a character
limit.
C)Configure the shipping preference field as a radio button control.
D)Configure the shipping preference field to be required.
Answer: C
Topic: Customizing the appearance of a form
Q.Choose the correct statement about modifying the layout of a View in App Studio.
A)From App Studio, you cannot modify the View layout. You can make this change in
Dev Studio only.
B)From the Case Life Cycle, you can configure a View and modify the layout.
C)At run time, you can change the template to modify the layout.
D)From the Views tab of a Case Type, you can modify the layout of an existing View.
Answer: C
Topic: Customizing the appearance of a form
Q.What is a benefit of using a layout group?
A)Layout groups help display many panels of information.

B)Layout groups help optimize the content presentation in a tabular format.
C)Layout groups help optimize how content is presented to end users by reducing the
amount of information that is displayed.
D)Layout groups help optimize how content is presented to end users and reduce the
need to scroll.
Answer: D
Topic: Grouping fields in Views
Q.You want to configure a View where customers browse for and purchase books. The
title, image of the cover, price, rating, and other details for each book are
displayed on the View.
How do you achieve this configuration?
A)Use a Repeating dynamic layout.

B)Use a tab layout group format.
C)Use a table layout.
D)Use a dynamic layout.
Answer: A
Topic:
Q.How can your application be localized if a language pack is not available for
that region?
A)Edit all the required fields present in a locked Ruleset with the translated
value and import your custom translation pack.
B)Export all the required fields using the Localization wizard, have them
translated, and import your custom translation pack.
C)Export all the required fields using the Localization wizard and import your
translation pack.
D)Edit all the required fields present in an unlocked Ruleset with the translated
value and import your custom translation pack.
Answer: B
Topic: Localizing application content
Q.Text strings longer than 64 characters are defined as field value Rules in a
Ruleset used for each language-specific localization.
A)True
B)False
Answer: B
Q.Which two of the following statements are true about the Localization wizard?
(Choose Two)
A)You can use the Localization wizard to verify if the localization flag is enabled
on user interface Rules.
B)You can use the Localization wizard to export the strings to be translated which
contain certain Rules such as field value or message Rules.
C)You can use the Localization wizard to export the Correspondence and Paragraph
Rules as HTML files to be translated.
D)You can use the Localization wizard to change the locale, the base currency, and
the time zone.
Answer: BC
Q.You can use field values to localize ______________ and ______________. (Choose
Two)
A)instruction text
B)Correspondence text
C)short descriptions
D)paragraph Rules
Answer: AC
Q.Which Rule is used to store the labels, messages, and other text strings that
require translation?
A)Field value
B)Text file
C)pyCaption
D)Localized label
Answer: A
Q.Select the two issues that the Accessibility Inspector identifies when enabled.
(Choose Two)
A)A screen reader has not been configured properly to interact with a form.
B)A label is not configured for an icon.
C)A web page lacks a link to quickly navigate to the content area of the work form.
D)Highlighted text displays indistinctly from the background for a user with color
vision deficiency.
Answer: BC
Topic:
Q.What is the purpose of accessibility roles?
A)Enable application use on all software platforms

B)Provide parental controls that enable parents to control access to the
application by their children
C)Prevent access by unauthorized personnel
D)Provide enhanced interface support for users requiring assistance
Answer: D
Topic:
Q.A developer decides that buttons in a Pega Platform™ application are blue and the
button text is purple. What Pega Platform feature allows the developer to check
whether application users with a form of color blindness can easily differentiate
between the button text and button background?
A)Live UI
B)The Accessibility Inspector
C)The Device Preview
D)The Tracer
Answer: B
Topic:
Q.Which two statements are true about security? (Choose Two)
A)To ensure security is set up correctly, it is a best practice to add security

requirements to the definition of done (DoD) for each feature.
B)Security is configured and tested only toward the end of the product development
cycle.
C)When setting up security, you need to know which personas are authorized and
which personas are not authorized to use each feature.
D)If stakeholders decide to use application-level security, you do not need to
consider implementing feature-level security.
Answer: AC
Topic: Security policies
Q.Which two statements describe the Security Checklist feature of Pega Platform?
(Choose Two)
A)Tracks the status of security tasks and overall completion.

B)Identifies critical security tasks based on how you deploy your application.
C)Lists security tasks that are all required for every application.
D)Describes your guardrail compliance score.
Answer: AB
Topic: Security policies
Q.An Access Group includes three Access Roles.
1. Role A grants users the ability to run reports.

2. Role D does not grant users the ability to run reports.
3. Role O grants users the ability to view reports.
Based on permissions allocated to the three roles in this Access Group, which users
can run reports?
A)All users in the Access Group except for those in roles D and O can run reports.
B)All users in the Access Group can run reports.
C)All users in the Access Group except for those in role D can run reports.
D)All users in the Access Group except those in roles A and O can run reports.
Answer: B
Topic: Managing application access
Q.Which two statements about access control are true? (Choose Two)
A)Use the Access Manager to set access control based on system type and production
level to grant conditional access.
B)Configure access control for a Case Type from the Persona access landing page or
Access Manager.
C)Modify the Access of Role to Object and Access Deny records to set whether a
Persona can modify a data object.
D)Edit the Access Group record to grant permission to edit Case Types, data
objects, and Configuration Sets.
Answer: AB
Q.In a human resources application, managers can create and edit employee
onboarding Cases. Administrators have the additional ability to delete onboarding
Cases. How do you give managers and administrators this ability?
A)On the Persona access landing page, modify the permissions for the Manager role,
and then in the Access Manager, modify the permissions for the Administrator role.
B)In the relevant operator records, configure the necessary permissions.
C)In the relevant Access Groups, configure the necessary permissions.
D)In the Access Manager, configure conditional access for the Manager and
Administrator roles based on the ability to delete onboarding Cases.
Answer: A
Q.Which two of the following issues can you investigate by using the Tracer tool?
(Choose Two)
A)The current value of a property in memory is displayed.

B)The user sees an unexpected result.
C)The application log shows that an error occurred.
D)The application performance is slow.
Answer: BC
Topic: Debugging application errors
Q.Which statement regarding the Tracer tool is true?
A)The Tracer tool returns events that you can select from to view more details,
such as the contents in memory as each event occurs.
B)You can access the Tracer tool only in Dev Studio.
C)The Tracer displays all Actions and events for a Case on a single data row.
D)The Tracer tool is a third-party application that you have to install.
Answer: A
Q.What happens when an application execution encounters a Breakpoint defined in

Tracer?
A)Tracer halts but application execution continues.

B)No effect if Tracer is on.
C)A log gets entered for Breakpoint values and execution continues.
D)Application execution halts.
Answer: D
Q.You want to limit the amount of information displayed in the Tracer tool to the
specific time an error occurs. Which two of the following methods allow you to
limit the amount of information displayed? (Choose Two)
A)Pause the Tracer tool until just before the moment the error occurs.
B)Set a breakpoint at the beginning of your application.
C)Clear the Tracer tool after the error occurs.
D)Start the Tracer tool just before the moment the error occurs.
Answer: AD
Q.A user enters and submits a form response. The Pega Platform™ application returns
an error. Using the Tracer tool, what can you do to determine the cause of the
error in your application?
A)Search for the alert that is reporting the error.

B)Search for the form that is causing the error.
C)Search for the property value causing the error on the pyWorkPage.
D)Search for the first FAIL status and see which Step is causing the error.
Answer: D
Q.Running the Tracer does not impact application performance significantly if the
application is already loaded in memory.
A)False
B)True
Answer: A
Q.Which of the following options best describes the benefit of unit testing Rules?
A)Unit testing identifies configuration issues that might impact application

performance on a production system.
B)Unit testing identifies configuration issues that can propagate to other Rules
with potentially serious consequences.
C)Unit testing validates information that must be provided before the Rule can be
saved.
D)Unit testing validates a Rule configuration to ensure that any dependent Rules
are available to the application.
Answer: B
Topic: Testing your application
Q.In which two contexts can you record a scenario test case? (Choose Two)
A)User
B)Portal
C)Case Type
D)Assignment
Answer: BC
Q.Which two testing situations are addressed by scenario testing? (Choose Two)
A)Another team adds a new form to collect information from users. The team lead
wants to test if a Data Transform correctly populates values in the form.
B)Another team adds new functionality to a Case Type. The team lead wants to test
that the functionality does not impact the ability of users to fully complete a
Case.
C)Your team adds a new Manager Portal to the application. The team lead wants to
test the end-to-end functionality of the new Portal.
D)Your team adds a new web service integration. The team lead wants to fully test
its functionality.
Answer: BC
Q.Which two statements are true about test automation and test coverage data?
(Choose Two)
A)Unit tests take the least amount of time to run and usually represent the
greatest number of tests in the test suite.
B)Multiple users can contribute simultaneously to application-level test coverage
reports.
C)Scenario testing (UI-based) tests are the least expensive to run and easiest to
maintain.
D)Results from user-level test coverage reports are visible in the Application
Quality Dashboard.
Answer: AB
Q.Which three items are best practices for unit tests? (Choose Three)
A)To maximize Rule test coverage, include enough tests to cover all input and
output combinations.
B)Tests that contain Rules with wide usage across the application are high-priority
to configure.
C)It is high-priority to create unit tests for Rules that have predictable results.
D)Unit test development should occur after an application is released.
E)It is high-priority to create unit tests for Rules that undergo frequent changes.
Answer: ABC
Q.You create a test case for a Decision table and verify the results. A few weeks
later, another developer runs the test case again and the test fails. Changes to
which two of the following configurations can cause this result? (Choose Two)
A)The input properties used in the Decision table.

B)The user who performs the unit test.
C)The page containing the Decision table input properties.
D)The returned values used in the Decision table.
Answer: AD
Q.When unit testing a Rule, you use a Data Transform during the test. What does the
Data Transform do?
A)Copies test results to the Clipboard

B)Provides initial values for properties used in Rule evaluation
C)Distinguish the test data from other pages in memory
D)Records the results of the unit test
Answer: B
Q.Which two use cases are supported by the Test coverage tool? (Choose Two)
A)Merge data from multiple user-level coverage reports.

B)List the number of covered Rules that were updated in the last week.
C)Show which type of test is needed to cover a certain Rule.
D)Identify how many Rules are not covered by tests in your application.
Answer: BD

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Q.

Design systems are different from pattern libraries because, in addition to

Q.Which statement best describes the benefits of following a prescribed design

A)Prescribed design creates a prescribed experience that does not need to be

A tool to build upon a series of components to create models of an application

Q.Which of the following is a specific advantage of the Constellation design

A)Used in a single business context.

Q.Which two statements are true? (Choose Two)

A)Processes contain a series of Stages.

A)Never use draft mode when testing your application.

Q.In which situation is it appropriate to use a Multi-step Form?

Q.Which of the following scenarios applies to Case Life Cycle design?

Q.Which is a benefit of using Multi-step Forms?

Q.How do Data Records relate to an application?

Q.Which two components do you need to model data? (Choose Two)

A)Administrator accounts for everyone that contributes to the Data Model

A)Add a new field.

A)Calculated fields are indicated to users with a special character.

A)Identify the relationship between fields.

A)User can configure a field group in a View.

A)Add new fields to the View.

Q.Which statement is true about Constellation?

Q.Which UI element is an example of a Case utility widget?

A)Primary Fields View for the Sales Department Pulse

What field type do you configure for this behavior?

A)A process where new employees enroll in benefits

Q.What type of Step typically requires contextual instructions?

Q.How does assignment routing improve efficiency?

A)By assigning work to the most senior party in a work group

Q.Expense report Processes require you to route travel expense Assignments to a

A)Route the Assignment to the user’s manager.

Q.Which two scenarios describe the appropriate use of an Approve/Reject Step?

A)Customers submit high priority support requests to a company. If the customer

Q.Which two statements are true regarding approvals? (Choose Two)

Q.A Service-Level Agreement for an Assignment describes the following behavior:

Q.Selecting the Owner participant sends correspondence to the product owner.

A)Enable Assignment Notifications for the Case Type.

A)Automating correspondence keeps all interested parties informed of the current

Q.You configure a Case to automatically send an email to loan applicants, informing

A)Agile Workbench provides the ability to create Steps.

Q.Which DevOps step identifies issues early on in the development cycle?

A)Feedback items are feature enhancement requests.

Q.Select two use cases supported by Agile Workbench. (Choose Two)

Q.Which requirement could be satisfied with an optional Action?

A)Add an optional Action to the Case Type.

Q.Choose the answer that best completes the sentence

Q.Which of the following statements is true about Automation shapes?

A)An Automation shape can be used to delete a Case.

Q.In an online banking application, a Transaction inquiry Case is created when a

A)Configure Fraud investigation as a parent Case and Transaction inquiry as a child

A)a predefined property

A)Processing of the Case terminates.

Q.Management reports that a large number of Cases are incorrectly identified as

A)You can add only one Condition to a Stage or Process.

Q.Which requirement is best implemented by using a Wait Step in a Case?

Q.Choose the two correct types of Wait Steps. (Choose Two)

Urgency is greater than 50

A)Update Operator = "[email protected]"

Update Operator is equal to "[email protected]"

Q.The Database save option and .