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    Head Retail Banking

    Uploaded by

    vishwajeetnmore
    The role is responsible for the overall strategy and business accountability for the bank's consumer banking business. Key responsibilities include overseeing retail banking business lines, implementing cross-selling strategies, developing and executing strategic business plans, and managing product management, customer service, and business analytics functions.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    Head Retail Banking

    Uploaded by

    vishwajeetnmore
    7 views2 pages
    The role is responsible for the overall strategy and business accountability for the bank's consumer banking business. Key responsibilities include overseeing retail banking business lines, implementing cross-selling strategies, developing and executing strategic business plans, and managing product management, customer service, and business analytics functions.

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    © © All Rights Reserved

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    The role is responsible for the overall strategy and business accountability for the bank's consumer banking business. Key responsibilities include overseeing retail banking business lines, implementing cross-selling strategies, developing and executing strategic business plans, and managing product management, customer service, and business analytics functions.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    7 views2 pages

    Head Retail Banking

    Uploaded by

    vishwajeetnmore
    The role is responsible for the overall strategy and business accountability for the bank's consumer banking business. Key responsibilities include overseeing retail banking business lines, implementing cross-selling strategies, developing and executing strategic business plans, and managing product management, customer service, and business analytics functions.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Job Description – Head – Retail Banking

    Job Title: Head Retail Banking


    Job Location: Thane /Mumbai
    Department: Retail Banking
    Reports to: Chief General Manager
    Grade: M6/M7
    Job Summary: The role carries the overall responsibility and business accountability for Bank's Consumer
    Banking business. This will involve strategy formulation and execution.
    Job • Responsible for analysis, development and implementation of strategic business plans
    Responsibilities: and policies, ensuring organizational growth, targeting maximum profitability and cost
    effectiveness.
    • Overseeing business for Retail Banking including Retail Liability (CASA, Term Deposit,
    Third party insurance, marketing digital products)
    • Responsible for customer activation, implementing cross-selling strategies and
    understand customer needs
    • Accountable for wealth product penetration into retail banking customer base
    • Develop, execute and manage competent strategies and tactical business plan to
    penetrate new areas and expand existing ones for a wide range of financial products/
    services.
    • Setting acquisition channels for banking and third-party products sales.
    • Should hold experience in successfully managing various business lines across Consumer
    Banking/Wealth Management/ Distribution.
    • Own and manage multiple functions ranging from product management, customer
    service and business analytics.
    • Hands on experience in dealing with external partners like payment gateway companies,
    POS service providers, etc.
    • Should be able to develop business strategies, understand market opportunities,
    competition and create the value proposition.
    • Should have strong capability in driving processes that are compliant and customer
    focused.
    • Set-up and implement governance structure for Wealth vertical of the Bank
    • Have strong people management skills
    Education
    • Post-Graduation with relatable certification
    Qualification:
    • Should have at least 15 - 20 years of Banking experience, particularly handling Senior
    Experience:
    Management role in Retail Banking, Managing team of 15-20 people.
    • Detailed understanding and experience of setting up Retail, Wealth and Product
    proposition.
    • Strong analytical and problem-solving skills
    Behavioral
    • Excellent communication skills
    Characteristics:
    • Ensures attention to detail.
    • Proficient in domain knowledge.
    • High level of inter-personal skills & integrity
    Age: Below 45 years

    Interested candidates are requested to e-mail their latest resume at [email protected].

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