Ibm 380 560 760

IBM Mobile Systems S05L-1270-01
Hardware Maintenance Manual

Volume 4: ThinkPad Computers
September 1997
We Want Your Comments!

(Please see page 697)
This Manual Supports:
ThinkPad 380 (2635)

ThinkPad 385 (2635)
ThinkPad 560 (2640)
ThinkPad 560E (2640)
ThinkPad 760C/CD (9546)
ThinkPad 760E/ED (9546)
ThinkPad 760L/LD (9546)
ThinkPad 760EL/ELD (9547)
ThinkPad 760XL (9546)
ThinkPad 760XD (9547)
ThinkPad 765D (9546)
ThinkPad 765L (9547)
ThinkPad 770 (9548, 9549)
SelectaDock III (3547)
IBM Mobile Systems S05L-1270-01
Hardware Maintenance Manual

Volume 4: ThinkPad Computers
September 1997
We Want Your Comments!

(Please see page 697)
IBM
Note
Before using this information and the product it
supports, be sure to read the general information
under “Notices” on page 702.
Second Edition (September 1997)
The following paragraph does not apply to the United

Kingdom or any country where such provisions are
inconsistent with local law: INTERNATIONAL
BUSINESS MACHINES CORPORATION PROVIDES THIS
PUBLICATION “AS IS” WITHOUT WARRANTY OF ANY
KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT
NOT LIMITED TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY OR FITNESS FOR A PARTICULAR
PURPOSE. Some states do not allow disclaimer of
express or implied warranties in certain transactions,
therefore, this statement may not apply to you.
This publication could include technical inaccuracies or

typographical errors. Changes are periodically made to
the information herein; these changes will be incorporated
in new editions of the publication. IBM may make
improvements and/or changes in the product(s) and/or the
program(s) described in this publication at any time.
This publication was developed for products and services

offered in the United States of America. IBM may not offer
the products, services, or features discussed in this
document in other countries, and the information is subject
to change without notice. Consult your local IBM
representative for information on the products, services,
and features available in your area.
Requests for technical information about IBM products

should be made to your IBM reseller or IBM marketing
representative.
 Copyright International Business Machines

Corporation 1997. All rights reserved.
Note to U.S. Government users–Documentation related to
Restricted rights–Use, duplication, or disclosure is subject
to restrictions set forth in GSA ADP Schedule Contract
with IBM Corp.
ii IBM Mobile Systems HMM

About This Manual
This manual contains service and reference information for
IBM ThinkPad 380, 385, 560, 760, 765, 770, and
SelectaDock III products. Use this manual along with the
advanced diagnostic tests to troubleshoot problems
effectively.
The manual is divided into sections as follows:

The Introduction section provides general information,
guidelines, and safety information required to service
computers.
The product-specific sections include service,
reference, and product-specific parts information.
The Common Devices Checkout section provides
procedures for testing the devices that are commonly
attached to ThinkPad computers.
The Miscellaneous Information section contains
information about acronyms, abbreviations, terms,
and a telephone number listing.
Important
This manual is intended for trained servicers who are

familiar with ThinkPad products. Use this manual
along with the advanced diagnostic tests to
troubleshoot problems effectively.
Before servicing an IBM mobile product, be sure to

review the safety information under “Safety Notices
(Multi-lingual Translations)” on page 8 and “Safety
Information” on page 15.
iii
Related Publications
The following mobile product publications are available
through IBM or your IBM Authorized Dealer.
Publication Part, Form Number

Mobile Systems HMM 30H2356, S82G-1501-01
Volume 1: Laptop,
Notebook, Portable, and
ThinkPad Computers
(Models L40, CL57, N45,
N51, P70, P75, ThinkPad
300, 350, 500, 510, 710T,
Expansion Unit, Dock I,
Dock II)
Volume 2: ThinkPad
Computers
(Model 340, 355, 360, 370,
700, 701, 720, 750, 755)
Volume 3: ThinkPad
Computers
(Model 365, 380, 385, 560,
760, SelecataDock
ThinkPad 700 (9552) HMS 42G2016, S42G-2016
ThinkPad 700 (9552) HMR 42G2015, S42G-2015
ThinkPad 700C (9552) HMS 42G2022, S42G-2022
ThinkPad 700C (9552) HMR 42G2021, S42G-2021
ThinkPad 720/720C (9552) 61G1193, S61G-1193
HMS
ThinkPad 720/720C (9552) 61G1187, S61G-1187
HMR
ThinkPad 730T (2524) HMM 82G5497, S82G-5497
ThinkPad Exp. Crtg. (3550) 42G2338, S42G-2338
HMS
ThinkPad Exp. Crtg. (3550) 42G2339, S42G-2339
HMR
PS/2 FaxConcentrator HMS 15F2262, S15F-2262
PS/2 FaxConcentrator HMR 84F8541, S84F-8541
PS/2 Comm. Cartridge I 10G5993, S10G-5993
HMS
PS/2 Comm. Cartridge I 10G5992, S10G-5992
HMR
IBM High Speed Internal, 61G1556, S61G-1556
PCMCIA Data/Fax Modems
iv IBM Mobile Systems HMM

Related Diskettes
The following diskettes are available through IBM or your
IBM Authorized Dealer.
Diskette Part, Form Number

ThinkPad 300 (2615) 33G9361, S33G-9361
Advanced Diagnostics
Diskette
ThinkPad 350, 350C, 425, A211000, GA21-1000
425C (2618) Advanced
Diagnostics Diskette
ThinkPad 365 (2625) 76H7578, S30H-2498
Diskette
ThinkPad 380, 385 (2635) 06J0333, S06J-0333
Maintenance Diskette
ThinkPad 500 (2603) 71G3702, S71G-3702
Diskette
ThinkPad 510 (2604) 83G8095, S83G-8095
Diskette
ThinkPad 700 (9552) 42G2017, S42G-2017
Reference Diskette
ThinkPad 700C (9552) 42G2023, S42G-2023
Reference Diskette
ThinkPad 720/720C (9552) 61G1194, S61G-1194
Reference Diskette
ThinkPad Hardware 78H5384, S78H-5384
Maintenance Diskette
(for all Models 355, 360,
560, 750, 755, 760)
ThinkPad Dock I (3545) 71G4140, S71G-4140
Docking Station (3550) 42G2428, S42G-2428
Data/Fax Modem 61G1556, S61G-1556
FaxConcentrator/A 84F8540, S84F-8540
v
vi IBM Mobile Systems HMM
Contents
Introduction . . . . . . . . . . . . . . . . . . . 1
Mobile Computer Descriptions . . . . . . . . . . . 2
Drive and Diskette Compatibility Matrix . . . . . . . 5
Important Service Information . . . . . . . . . . . 6
Safety Notices (Multi-lingual Translations) . . . . . 8
Safety Information . . . . . . . . . . . . . . . . 15
Laser Compliance Statement . . . . . . . . . . . 20
ThinkPad 380, 385 (2635) . . . . . . . . . . . . 23

Read This First . . . . . . . . . . . . . . . . . . 25
Checkout Guide . . . . . . . . . . . . . . . . . 29
Symptom-to-FRU Index . . . . . . . . . . . . . . 40
Related Service Procedures . . . . . . . . . . . . 52
Product Overview (380, 385) . . . . . . . . . . . 57
FRU Removals and Replacements . . . . . . . . . 58
Locations . . . . . . . . . . . . . . . . . . . . 101
Parts Listing 380, 385 (2635) . . . . . . . . . . 104
Common/Option Parts List . . . . . . . . . . . . 115
ThinkPad 560, 560E (2640) . . . . . . . . . . 121

Read This First . . . . . . . . . . . . . . . . . 123
Checkout Guide . . . . . . . . . . . . . . . . 127
Symptom-to-FRU Index . . . . . . . . . . . . . 138
Related Service Procedures . . . . . . . . . . . 150
Product Overview (560, 560E) . . . . . . . . . 154
FRU Removals and Replacements . . . . . . . . 156
Locations . . . . . . . . . . . . . . . . . . . . 183
Parts Listing 560, 560E (2640) . . . . . . . . . 186
Common and Option Parts List . . . . . . . . . 193
ThinkPad 760 (9546, 9547) . . . . . . . . . . 199

Read This First . . . . . . . . . . . . . . . . . 202
Checkout Guide . . . . . . . . . . . . . . . . 205
Product Overview (760) . . . . . . . . . . . . . 241
LCD Removal and Replacement . . . . . . . . . 290
LCD Unit, 12.1 SVGA (P/N 29H9226, ASM P/N
29H9029) . . . . . . . . . . . . . . . . . . . 291
73H6599) . . . . . . . . . . . . . . . . . . . 296
LCD Unit, 10.4 SVGA (P/N 29H9227) . . . . . . 302
LCD Unit, 10.4 VGA (P/N 46H5355) . . . . . . . 307
LCD Unit, 11.3 DSTN (P/N 39H6232) . . . . . . 312
LCD Unit, 12.1 XGA . . . . . . . . . . . . . . 317
LCD Unit, 12.1 SVGA (P/N 82H8496) . . . . . . 323
LCD Unit, 12.1 SVGA (P/N 11J8867, ASM P/N
11J8855) . . . . . . . . . . . . . . . . . . . 329
46H5723) . . . . . . . . . . . . . . . . . . . 335
 Copyright IBM Corp. 1997 vii

Locations . . . . . . . . . . . . . . . . . . . . 341
Parts Listing 760 (9546, 9547) . . . . . . . . . 346
LCD Parts List . . . . . . . . . . . . . . . . . 382
Common or Option Parts List . . . . . . . . . . 402
ThinkPad 765D (9546), 765L (9547) . . . . . . . 409

Read This First . . . . . . . . . . . . . . . . . 411
Checkout Guide . . . . . . . . . . . . . . . . 415
Product Overview (765D, 765L) . . . . . . . . . 453
Locations . . . . . . . . . . . . . . . . . . . . 503
Parts Listing 765D (9546), 765L (9547) . . . . . . 506
ThinkPad 770 (9548, 9549) . . . . . . . . . . 521

Read This First . . . . . . . . . . . . . . . . . 523
Checkout Guide . . . . . . . . . . . . . . . . 528
Power Management Features . . . . . . . . . . 540
Undetermined Problems . . . . . . . . . . . . . 561
Locations . . . . . . . . . . . . . . . . . . . . 607
Parts Listing 770 (9548, 9549) . . . . . . . . . . 610
SelectaDock III (3547-003) . . . . . . . . . . . 621

Read This First . . . . . . . . . . . . . . . . . 622
General Preparation . . . . . . . . . . . . . . . 624
Checkout Guide . . . . . . . . . . . . . . . . 625
How to Run the Diagnostics . . . . . . . . . . . 632
Product Overview (3547-003) . . . . . . . . . . 654
Locations . . . . . . . . . . . . . . . . . . . . 673
Parts Listing SelectaDock III (3547-003) . . . . . 677
Common Devices Checkout . . . . . . . . . . 681

External Diskette Drive Test . . . . . . . . . . . 682
External Display Self-Test . . . . . . . . . . . . 682
External Keyboard/Auxiliary Input Device Checkout 683
Fax/Modem Checkout . . . . . . . . . . . . . . 684
Printer Checkout . . . . . . . . . . . . . . . . 686
Port Replicator Checkout . . . . . . . . . . . . 687
TrackPoint Checkout . . . . . . . . . . . . . . 688
TV Tuner . . . . . . . . . . . . . . . . . . . . 689
Miscellaneous Information . . . . . . . . . . . 695

Acronyms, Abbreviations and Terms . . . . . . . 695
Send Us Your Comments! . . . . . . . . . . . . 697
viii IBM Mobile Systems HMM

Do You Need Technical References? . . . . . . 698
Problem Determination Tips . . . . . . . . . . . 699
Phone Numbers, U.S. and Canada . . . . . . . . 700
Notices . . . . . . . . . . . . . . . . . . . . . 702
Contents ix
x IBM Mobile Systems HMM
Introduction
Mobile Computer Descriptions . . . . . . . . . . . 2
Drive and Diskette Compatibility Matrix . . . . . . . 5
Important Service Information . . . . . . . . . . . 6
How to Use Error Messages . . . . . . . . . . 7
How to Read POST Error Messages . . . . . . 7
Safety Notices (Multi-lingual Translations) . . . . . 8
Safety Information . . . . . . . . . . . . . . . . 15
General Safety . . . . . . . . . . . . . . . . 15
Electrical Safety . . . . . . . . . . . . . . . . 16
Safety Inspection Guide . . . . . . . . . . . . 17
Handling Electrostatic Discharge-Sensitive Devices 19
Grounding Requirements . . . . . . . . . . . . 19
Laser Compliance Statement . . . . . . . . . . . 20
 Copyright IBM Corp. 1997 1

Mobile Computer Descriptions
Models N51, CL57, and P70/75 and Thinkpads 700x and
720x are Micro Channel systems. All others are AT/ISA
bus systems.
Model Type Processor Memory Hrd Dsk
Model L40SX 8543-044 386SX-20 2M/18M 60M
Model N45 SL 2614-065 386SL-25 2M/8M 80M
2614-067 386SL-25 2M/8M 120M
Model N51 SLC 8551-025 386SLC-16 2M/10M 80M
Model N51 SX 8551-033 386SX-16 2M/10M 40M
Model CL57 SX 8554-045 386SX-20 2M/16M 80M
Model P70 386 8573-031 80386-16 2M/8M 30M
8573-061 80386-20 2M/8M 60M
8573-121 80386-20 2M/8M 120M
Model P75 486 8573-161 80486-33 8M/16M 160M
8573-401 80486-33 8M/16M 400M
ThinkPad 300 2615-065 386SL-25 4M/12M 80M
2615-067 386SL-25 4M/12M 120M
ThinkPad 340 2610 486SLC2-50/25 4M/12M 125M
ThinkPad 340CSE 2610 486SLC2-50/25 4M/12M 200M
ThinkPad 340CSE 2610 486SLC2-66/33 4M/12M 360M
ThinkPad 345 2610 486DX4-75 4M/20M 360M
ThinkPad 345CS 2610 DX4-75 4M/20M 540M
ThinkPad 350 2618-AOE 486SL-25 4M/20M 85M
2618-JOA 486SL-25 4M/20M 125M
2618-LOA 486SL-25 4M/20M 250M
ThinkPad 350C 2618-NOA 486SL-25 4M/20M 125M
2618-POA 486SL-25 4M/20M 250M
ThinkPad 355 2619 486SX-33 4M/16M 125M
ThinkPad 355C 2619 486SX-33 4M/16M 125M
2619 486SX-33 4M/16M 250M
ThinkPad 355Cs 2619 486SX-33 2M/16M 170M
2619 486SX-33 2M/16M 250M
ThinkPad 360 2620 486SX-33 4M/16M 170M
2620 486SX-33 4M/16M 340M
ThinkPad 360C 2620 486SX-33 4M/16M 170M
2620 486SX-33 4M/16M 340M
ThinkPad 360Cs 2620 486SX-33 4M/16M 170M
2620 486SX-33 4M/16M 340M
ThinkPad 360Ce 2620 486DX2-50/25 4M/16M 170M
2620 486DX2-50/25 4M/16M 340M
2620 486DX2-50/25 4M/16M 540M
ThinkPad 360Cse 2620 486DX2-50/25 4M/16M 170M
2620 486DX2-50/25 4M/16M 340M
2620 486DX2-50/25 4M/16M 540M
ThinkPad 360P 2620 486SX-33 4M/16M 170M
2620 486SX-33 4M/16M 340M
ThinkPad 365C 2625-205 486DX4-75 8M/24M 340M
2625-x05 486DX4-75 8M/24M 540M
ThinkPad 365E 2625 5x86-100/33 8M/24M 540M
ThinkPad 365ED 2625 5x86-100/33 8M/24M 540M
ThinkPad 365X/XD 2625 Pentium-100 8M/24M 540M
2625 Pentium-100 8M/24M 810M
2625 Pentium-100 8M/24M 1.0G
2625 Pentium-120 8M/24M 810M
2625 Pentium-120 8M/24M 1.0G
2625 Pentium-133 8M/40M 1.0G
2625 Pentium-133 8M/40M 1.3G
ThinkPad 370C 9545 486DX4-75/25 4M/32M 340M
9545 486DX4-75/25 4M/32M 540M
9545 486DX4-75/33 4M/32M 810M
C Color T Tablet
M Megabyte TPF ThinkPad File
P Pen
2 IBM Mobile Systems HMM

ThinkPad 380 2635 Pentium-150 16M/48M 1.08G
2635 Pentium-150 16M/48M 1.35G
2635 Pentium-150 16M/48M 2.10G
2635 Pentium MMX-150 16M/48M 2.10G
2635 Pentium MMX-166 16M/48M 2.10G
ThinkPad 385 2635 Pentium-150 16M/48M 1.08G
2635 Pentium-150 16M/48M 1.35G
2635 Pentium-150 16M/48M 2.10G
2635 Pentium MMX-166 16M/48M 2.10G
ThinkPad 500 2603-081 486SLC2-50/25 4M/12M 80M
2603-171 486SLC2-50/25 4M/12M 170M
ThinkPad 560 2630 Pentium-100 8M/40M 540M
2630 Pentium-100 8M/40M 810M
2630 Pentium-100 8M/40M 1.0G
2630 Pentium-120 8M/40M 810M
2630 Pentium-120 8M/40M 1.0G
2640 Pentium-130 8M/40M 810M
2640 Pentium-130 8M/40M 1.0G
ThinkPad 560E 2640 Pentium MMX-150 8M/80M 2.1G
2640 Pentium MMX-166 8M/80M 2.1G
2640 Pentium-130 8M/40M 1.0G
ThinkPad 700 9552-300 486SLC-25 4M/16M 80M
9552-301 486SLC-25 4M/16M 120M
ThinkPad 700C 9552-30B 486SLC-25 4M/16M 120M
ThinkPad 701C 2630 486DX2-25/50 4M/32M 360MB
2630 486DX2-25/50 4M/32M 540MB
2630 486DX4-25/75 8M/32M 360MB
2630 486DX4-25/75 8M/32M 540MB
ThinkPad 701Cs 2630 486DX2-25/50 4M/32M 360MB
2630 486DX2-25/50 4M/32M 540MB
2630 486DX4-25/75 8M/32M 360MB
2630 486DX4-25/75 8M/32M 540MB
ThinkPad 710T 2523-09Y 486SLC2-25 4M/12M TPF
2523-302 486SLC2-25 4M/12M 60M
2523-303 486SLC2-25 4M/12M 60M
ThinkPad 720 9552-307 486SLC-25/50 4M/16M 120M
9552-308 486SLC-25/50 4M/16M 160M
ThinkPad 720C 9552-30J 486SLC-25/50 4M/16M 160M
ThinkPad 730T 2524 486SLC2-25 4M/12M 0M
2524 486SLC2-25 4M/12M 60M
ThinkPad 750 9545-006 486SL-33 4M/20M 170M
9545-008 486SL-33 4M/20M 340M
ThinkPad 750C 9545-306 486SL-33 4M/20M 170M
9545-308 486SL-33 4M/20M 340M
ThinkPad 750Ce 9545 P24S-50/25 4M/20M 340M
ThinkPad 750Cs 9545 486SL-33 4M/20M 170M
9545 486SL-33 4M/20M 340M
ThinkPad 750P 9545-40C 486SL-33 4M/20M 170M
9545-40E 486SL-33 4M/20M 340M
ThinkPad 755C 9545 486DX4-50/25 4M/32M 170M
9545 486DX4-50/25 4M/32M 340M
9545 486DX4-50/25 4M/32M 540M
9545 486DX4-75/25 4M/32M 170M
9545 486DX4-75/25 4M/32M 340M
9545 486DX4-75/25 4M/32M 540M
ThinkPad 755CD 9545 486DX4-100/33 8M/32M 540M
9545 486DX4-100/33 8M/32M 810M
ThinkPad 755CDV 9545 486DX4-100/33 8M/32M 540M
9545 486DX4-100/33 8M/32M 810M
ThinkPad 755Ce 9545 486DX4-100/33 8M/32M 340M
9545 486DX4-100/33 8M/32M 540M
9545 486DX4-100/33 8M/32M 810M
C Color T Tablet
P Pen
Introduction 3
ThinkPad 755Cs 9545 486DX4-50/25 8M/32M 170M
9545 486DX4-50/25 8M/32M 340M
9545 486DX4-50/25 8M/32M 540M
9545 486DX4-75/25 8M/32M 170M
9545 486DX4-75/25 8M/32M 340M
9545 486DX4-75/25 8M/32M 540M
ThinkPad 755Cse 9545 486DX4-100/33 8M/32M 340M
9545 486DX4-100/33 8M/32M 540M
9545 486DX4-100/33 8M/32M 810M
ThinkPad 755CV 9545 486DX4-100/33 8M/32M 540M
9545 486DX4-100/33 8M/32M 810M
ThinkPad 755CV 9545 486DX4-100/33 8M/32M 540M
9545 486DX4-100/33 8M/32M 810M
ThinkPad 760C/CD 9546 Pentium-90 8M/40M 360M
9546 Pentium-120 8M/40M 720M
9546 Pentium-90 8M/40M 810M
9546 Pentium-120 8M/40M 1.2G
ThinkPad 760E/ED 9546 Pentium-120 8M/80M 810M
9546 Pentium-133 8M/80M 1.0G
9546 Pentium-150 8M/80M 1.2G
9546 Pentium-166 8M/80M 1.3G
9546 Pentium-166 8M/80M 2.1G
ThinkPad 760EL/ELD9547 Pentium-100 8M/80M 810M
9547 Pentium-100 8M/80M 1.0G
9547 Pentium-100 8M/80M 1.2G
9547 Pentium-120 8M/80M 810M
9547 Pentium-120 8M/80M 1.0G
9547 Pentium-120 8M/80M 1.2G
9547 Pentium-133 8M/80M 810M
9547 Pentium-133 8M/80M 1.0G
9547 Pentium-133 8M/80M 1.2G
ThinkPad 760L/LD 9546 Pentium-90 8M/40M 810M
9546 Pentium-90 8M/40M 1.1G
9546 Pentium-90 8M/40M 1.2G
9546 Pentium-120 8M/40M 810M
9546 Pentium-120 8M/40M 1.1G
9546 Pentium-120 8M/40M 1.2G
ThinkPad 760X 9546 Pentium-150 32M/80M 3.0G
ThinkPad 760XD 9546 Pentium-166 32M/80M 3.0G
ThinkPad 760XL 9547 Pentium-166 16M/80M 2.1G
9547 Pentium-166 16M/80M 3.0G
ThinkPad 765D 9546 Pentium MMX-166 32M/104M 3.0G
ThinkPad 765L 9547 Pentium MMX-166 32M/104M 3.0G
ThinkPad 770 9548, 9549 Pentium MMX-233 32M/256M 3.2G

C Color T Tablet
P Pen

Drive and Diskette Compatibility Matrix
The following table provides identification information for
3.5-inch drives.
Diskette Identifying
Drive Mark
3.5-Inch - 1.44MB 1.44 on the eject button
3.5-Inch - 2.88MB 2.88 on the eject button
The following table provides compatibility information for

3.5-inch diskettes and 3.5-inch diskette drives.
Diskette 1.44MB 2.88MB

Capacity Drive Drive
1.0MB Read/Write Read/Write
2.0MB Read/Write Read/Write
4.0MB Not Compatible Read/Write
The following table provides identification information for

5.25-inch diskette drives.
Diskette Identifying
Drive Mark
5.25-Inch - 360KB (External) Asterisk on bezel
5.25-Inch - 1.2MB (Internal) 1.2 on the eject button
The following table provides compatibility information for

5.25-inch diskettes and 5.25-inch diskette drives.
Diskette 360KB 1.2MB

Capacity Drive Drive
360KB Read/Write Read/Write
1.2MB Not Compatible Read/Write
Note: A 360KB diskette written to or formatted on a

1.2MB drive can be read reliably only on a 1.2MB
drive.
Introduction 5
Important Service Information
Important
Diskette fixes are customer installable. The diskette

fixes are located on the PC Company Bulletin Board
Service (BBS). The direct phone line for modem
connection is 919-557-0001 or tieline 255-0001.
Advise customers to contact the PC Company

HelpCenter at 800-772-2227 if they need assistance in
obtaining or installing any diskette fixes.
Customers in Canada should call IBM HelpPC at

800-565-3344 for assistance or down-load information.
The Canadian BBS phone numbers are:
Montreal 514-938-3022
Toronto 905-316-4255
Vancouver 604-664-6464
Winnipeg 204-934-2735
FRU Replacement Strategy

Before Replacing Parts
Ensure that all diskette fixes are installed prior to

replacing any FRUs listed in this manual.
Use the following strategy to prevent unnecessary FRU

replacement and service expense:
If you are instructed to replace a FRU and that
does not correct the problem, reinstall the original
FRU before you continue.
Some computers have both a processor board and a
system board. If you are instructed to replace either
the processor board or the system board, and the first
board that you replaced does not correct the problem,
reinstall the original board, then replace the other
(processor or system) board.
If an adapter or device consists of more than one
FRU, an error code may be caused by any of the
FRUs. Before replacing the adapter or device,
remove the FRUs, one by one, to see if the
symptoms change. Replace only the FRU that
changed the symptoms.
Attention
A customized setup configuration (other than default
settings) may exist on the computer you are servicing.
Running Automatic Configuration may alter those
settings. Note the current configuration settings (using
the View Configuration option) and verify that the
settings are in place when service is complete.

The advanced diagnostic tests are intended to test only
IBM products. Non-IBM products or modified options can
give false errors and invalid responses.
Hard Disk Drive Replacement Strategy:

Always try to run a low-level format before replacing a hard
disk drive.
Attention
The drive startup sequence in the computer you are
servicing might have been changed. Be extremely
careful during write operations such as copying,
saving, or formatting. Data or programs can be
overwritten if you select an incorrect drive.
How to Use Error Messages

Use the error codes displayed on the screen to diagnose
failures. If more than one error code is displayed, begin
the diagnosis with the first error code. The cause of the
first error code can result in false error codes being
displayed. If no error code is displayed, see if the error
symptom is listed in the Symptom-to-FRU Index for the
computer you are servicing.
How to Read POST Error Messages

POST error messages are displayed on the screen as
three, four, five, or eight digits. The error messages that
can be displayed as shorter POST messages are
highlighted in this index. Some digits will represent
different information for SCSI errors versus non-SCSI
errors.
The following example shows which digits display the

shorter POST error messages and also defines the SCSI
information in an eight-digit error message.
Shorter POST Messages
┌────┬────┬────┬────┐
│ │ │ │ │
┌────┬────┬────┬────┬────┬────┬────┬────┐
│ ð │ ð │ ð │ ð │ ð │ ð │ ð │ ð │
└────┴────┴────┴────┴────┴────┴────┴────┘
│ │ │ │ │ │ │ │
Reserved │ │ │ │ │ │ Size (SCSI)
└────┴────┘ │ │ Slot Number (SCSI)
Device Code │ Logical Unit Number (SCSI)
ID (SCSI)
All SCSI devices are set to a different SCSI ID.

Duplicate SCSI ID settings can generate a false error
message. Use the SCSI ID to determine whether the error
message is coming from an internal or an external device.
Introduction 7
Safety Notices (Multi-lingual
Translations)
In this manual, safety notices appear in English with a
page number reference to the appropriate multi-lingual,
translated safety notice found in this section.
The following safety notices are provided in English,

French, German, Italian, and Spanish languages.
Safety Notice 1
Before the computer is powered-on after FRU

replacement, make sure all screws, springs, or other
small parts are in place and are not left loose inside
the computer. Verify this by shaking the computer
and listening for rattling sounds. Metallic parts or
metal flakes can cause electrical shorts.
Avant de remettre l'ordinateur sous tension après

remplacement d'une unité en clientèle, vérifiez que
tous les ressorts, vis et autres pièces sont bien en
place et bien fixées. Pour ce faire, secouez l'unité et
assurez-vous qu'aucun bruit suspect ne se produit.
Des pièces métalliques ou des copeaux de métal
pourraient causer un court-circuit.
Bevor nach einem FRU-Austausch der Computer

wieder angeschlossen wird, muß sichergestellt
werden, daß keine Schrauben, Federn oder andere
Kleinteile fehlen oder im Gehäuse vergessen wurden.
Der Computer muß geschüttelt und auf
Klappergeräusche geprüft werden. Metallteile oder
-splitter können Kurzschlüsse erzeugen.
Prima di accendere l'elaboratore dopo che é stata

effettuata la sostituzione di una FRU, accertarsi che
tutte le viti, le molle e tutte le altri parti di piccole
dimensioni siano nella corretta posizione e non siano
sparse all'interno dell'elaboratore. Verificare ciò
scuotendo l'elaboratore e prestando attenzione ad
eventuali rumori; eventuali parti o pezzetti metallici
possono provocare cortocircuiti pericolosi.
Antes de encender el sistema despues de sustituir

una FRU, compruebe que todos los tornillos, muelles
y demás piezas pequeñas se encuentran en su sitio y
no se encuentran sueltas dentro del sistema.
Compruébelo agitando el sistema y escuchando los
posibles ruidos que provocarían. Las piezas metálicas
pueden causar cortocircuitos eléctricos.

Safety Notice 2
Some standby batteries contain a small amount of

nickel and cadmium. Do not disassemble it, recharge
it, throw it into fire or water, or short-circuit it. Dispose
of the battery as required by local ordinances or
regulations. Use only the battery in the appropriate
parts listing. Use of an incorrect battery can result in
ignition or explosion of the battery.
Certaines batteries de secours contiennent du nickel

et du cadmium. Ne les démontez pas, ne les
rechargez pas, ne les exposez ni au feu ni à l'eau.
Ne les mettez pas en court-circuit. Pour les mettre au
rebut, conformez-vous à la réglementation en vigueur.
Lorsque vous remplacez la pile de sauvegarde ou
celle de l'horloge temps réel, veillez à n'utiliser que les
modèles cités dans la liste de pièces détachées
adéquate. Une batterie ou une pile inappropriée
risque de prendre feu ou d'exploser.
Die Bereitschaftsbatterie, die sich unter dem

Diskettenlaufwerk befindet, kann geringe Mengen
Nickel und Cadmium enthalten. Sie darf nur durch die
Verkaufsstelle oder den IBM Kundendienst
ausgetauscht werden. Sie darf nicht zerlegt,
wiederaufgeladen, kurzgeschlossen, oder Feuer oder
Wasser ausgesetzt werden. Die Batterie kann
schwere Verbrennungen oder Verätzungen
verursachen. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Beim
Ersetzen der Bereitschafts- oder Systembatterie nur
Batterien des Typs verwenden, der in der
Ersatzteilliste aufgeführt ist. Der Einsatz falscher
Batterien kann zu Entzündung oder Explosion führen.
Alcune batterie di riserva contengono una piccola

quantità di nichel e cadmio. Non smontarle, ricaricarle,
gettarle nel fuoco o nell'acqua né cortocircuitarle.
Smaltirle secondo la normativa in vigore (DPR 915/82,
successive disposizioni e disposizioni locali). Quando
si sostituisce la batteria dell'RTC (real time clock) o la
batteria di supporto, utilizzare soltanto i tipi inseriti
nell'appropriato Catalogo parti. L'impiego di una
batteria non adatta potrebbe determinare l'incendio o
l'esplosione della batteria stessa.
Algunas baterías de reserva contienen una pequeña

cantidad de níquel y cadmio. No las desmonte, ni
recargue, ni las eche al fuego o al agua ni las
cortocircuite. Deséchelas tal como dispone la
normativa local. Utilice sólo baterías que se
encuentren en la lista de piezas. La utilización de una
batería no apropiada puede provocar la ignición o
explosión de la misma.
Introduction 9
Safety Notice 3
The battery pack contains small amounts of nickel.

Do not disassemble it, throw it into fire or water, or
short-circuit it. Dispose of the battery pack as
required by local ordinances or regulations. Use only
the battery in the appropriate parts listing when
replacing the battery pack. Use of an incorrect battery
can result in ignition or explosion of the battery.
La batterie contient du nickel. Ne la démontez pas,

ne l'exposez ni au feu ni à l'eau. Ne la mettez pas en
court-circuit. Pour la mettre au rebut, conformez-vous
à la réglementation en vigueur. Lorsque vous
remplacez la batterie, veillez à n'utiliser que les
modèles cités dans la liste de pièces détachées
adéquate. En effet, une batterie inappropriée risque
de prendre feu ou d'exploser.
Akkus enthalten geringe Mengen von Nickel. Sie

dürfen nicht zerlegt, wiederaufgeladen,
kurzgeschlossen, oder Feuer oder Wasser ausgesetzt
werden. Bei der Entsorgung die örtlichen
Ersetzen der Batterie nur Batterien des Typs
verwenden, der in der Ersatzteilliste aufgeführt ist.
Der Einsatz falscher Batterien kann zu Entzündung
oder Explosion führen.
La batteria contiene piccole quantità di nichel. Non

smontarla, gettarla nel fuoco o nell'acqua né
cortocircuitarla. Smaltirla secondo la normativa in
vigore (DPR 915/82, successive disposizioni e
disposizioni locali). Quando si sostituisce la batteria,
utilizzare soltanto i tipi inseriti nell'appropriato
Catalogo parti. L'impiego di una batteria non adatta
potrebbe determinare l'incendio o l'esplosione della
batteria stessa.
Las baterías contienen pequeñas cantidades de

níquel. No las desmonte, ni recargue, ni las eche al
fuego o al agua ni las cortocircuite. Deséchelas tal
como dispone la normativa local. Utilice sólo baterías
que se encuentren en la lista de piezas al sustituir la
batería. La utilización de una batería no apropiada
puede provocar la ignición o explosión de la misma.

Safety Notice 4
The lithium battery can cause a fire, explosion, or

severe burn. Do not recharge it, remove its polarized
connector, disassemble it, heat it above 100°C
(212°F), incinerate it, or expose its cell contents to
water. Dispose of the battery as required by local
ordinances or regulations. Use only the battery in the
appropriate parts listing. Use of an incorrect battery
La pile de sauvegarde contient du lithium. Elle

présente des risques d'incendie, d'explosion ou de
brûlures graves. Ne la rechargez pas, ne retirez pas
son connecteur polarisé et ne la démontez pas. Ne
l'exposez pas à une temperature supérieure à 100°C,
ne la faites pas brûler et n'en exposez pas le contenu
à l'eau. Mettez la pile au rebut conformément à la
réglementation en vigueur. Une pile inappropriée
risque de prendre feu ou d'exploser.
Die Systembatterie ist eine Lithiumbatterie. Sie kann

sich entzünden, explodieren oder schwere
Verbrennungen hervorrufen. Batterien dieses Typs
dürfen nicht aufgeladen, zerlegt, über 100 C erhitzt
oder verbrannt werden. Auch darf ihr Inhalt nicht mit
Wasser in Verbindung gebracht oder der zur richtigen
Polung angebrachte Verbindungsstecker entfernt
werden. Bei der Entsorgung die örtlichen
Ersetzen der Batterie nur Batterien des Typs
verwenden, der in der Ersatzteilliste aufgeführt ist.
Der Einsatz falscher Batterien kann zu Entzündung
oder Explosion führen.
La batteria di supporto e una batteria al litio e puo

incendiarsi, esplodere o procurare gravi ustioni.
Evitare di ricaricarla, smontarne il connettore
polarizzato, smontarla, riscaldarla ad una temperatura
superiore ai 100 gradi centigradi, incendiarla o gettarla
in acqua. Smaltirla secondo la normativa in vigore
(DPR 915/82, successive disposizioni e disposizioni
locali). L'impiego di una batteria non adatta potrebbe
determinare l'incendio o l'esplosione della batteria
stessa.
La bateria de repuesto es una bateria de litio y puede

provocar incendios, explosiones o quemaduras
graves. No la recargue, ni quite el conector
polarizado, ni la desmonte, ni caliente por encima de
los 100°C (212°F), ni la incinere ni exponga el
contenido de sus celdas al agua. Deséchela tal como
dispone la normativa local.
Introduction 11
Safety Notice 5
If the LCD breaks and the fluid from inside the LCD
gets into your eyes or on your hands, immediately
wash the affected areas with water for at least 15
minutes. Seek medical care if any symptoms from the
fluid are present after washing.
Si le panneau d'affichage à cristaux liquides se brise

et que vous recevez dans les yeux ou sur les mains
une partie du fluide, rincez-les abondamment pendant
au moins quinze minutes. Consultez un médecin si
des symptômes persistent après le lavage.
Die Leuchtstoffröhre im LCD-Bildschirm enthält

Quecksilber. Bei der Entsorgung die örtlichen
Bestimmungen für Sondermüll beachten. Der
LCD-Bildschirm besteht aus Glas und kann
zerbrechen, wenn er unsachgemäß behandelt wird
oder der Computer auf den Boden fällt. Wenn der
Bildschirm beschädigt ist und die darin befindliche
Flüssigkeit in Kontakt mit Haut und Augen gerät,
sollten die betroffenen Stellen mindestens 15 Minuten
mit Wasser abgespült und bei Beschwerden
anschließend ein Arzt aufgesucht werden.
Nel caso che caso l'LCD si dovesse rompere ed il

liquido in esso contenuto entrasse in contatto con gli
occhi o le mani, lavare immediatamente le parti
interessate con acqua corrente per almeno 15 minuti;
poi consultare un medico se i sintomi dovessero
permanere.
Si la LCD se rompe y el fluido de su interior entra en

contacto con sus ojos o sus manos, lave
inmediatamente las áreas afectadas con agua durante
15 minutos como mínimo. Obtenga atención medica
si se presenta algún síntoma del fluido despues de
lavarse.

Safety Notice 6
To avoid shock, do not remove the plastic cover that

surrounds the lower portion of the inverter card.
Afin d'éviter tout risque de choc électrique, ne retirez

pas le cache en plastique protégeant la partie
inférieure de la carte d'alimentation.
Aus Sicherheitsgründen die Kunststoffabdeckung, die

den unteren Teil der Spannungswandlerplatine umgibt,
nicht entfernen.
Per evitare scosse elettriche, non rimuovere la

copertura in plastica che avvolge la parte inferiore
della scheda invertitore.
Para evitar descargas, no quite la cubierta de plástico

que rodea la parte baja de la tarjeta invertida.
Safety Notice 7
Though main batteries have low voltage, a shorted or

grounded battery can produce enough current to burn
combustible materials or personnel.
Bien que le voltage des batteries principales soit peu

élevé, le court-circuit ou la mise à la masse d'une
batterie peut produire suffisamment de courant pour
brûler des matériaux combustibles ou causer des
brûlures corporelles graves.
Obwohl Hauptbatterien eine niedrige Spannung

haben, können sie doch bei Kurzschluß oder Erdung
genug Strom abgeben, um brennbare Materialien zu
entzünden oder Verletzungen bei Personen
hervorzurufen.
Sebbene le batterie di alimentazione siano a basso

voltaggio, una batteria in corto circuito o a massa può
fornire corrente sufficiente da bruciare materiali
combustibili o provocare ustioni ai tecnici di
manutenzione.
Aunque las baterías principales tienen un voltaje bajo,

una batería cortocircuitada o con contacto a tierra
puede producir la corriente suficiente como para
quemar material combustible o provocar quemaduras
en el personal.
Introduction 13
Safety Notice 8
Before removing any FRU, power-off the computer,

unplug all power cords from electrical outlets, remove
the battery pack, then disconnect any interconnecting
cables.
Avant de retirer une unité remplaçable en clientèle,

mettez le système hors tension, débranchez tous les
cordons d'alimentation des socles de prise de courant,
retirez la batterie et déconnectez tous les cordons
d'interface.
Die Stromzufuhr muß abgeschaltet, alle Stromkabel

aus der Steckdose gezogen, der Akku entfernt und
alle Verbindungskabel abgenommen sein, bevor eine
FRU entfernt wird.
Prima di rimuovere qualsiasi FRU, spegnere il

sistema, scollegare dalle prese elettriche tutti i cavi di
alimentazione, rimuovere la batteria e poi scollegare i
cavi di interconnessione.
Antes de quitar una FRU, apague el sistema,

desenchufe todos los cables de las tomas de corriente
eléctrica, quite la batería y, a continuación,
desconecte cualquier cable de conexión entre
dispositivos.

Safety Information
The following section contains the safety information that
you need to be familiar with before servicing an IBM
mobile computer.
General Safety
Follow these rules to ensure general safety:
Observe good housekeeping in the area of the
machines during and after maintenance.
When lifting any heavy object:
1. Ensure you can stand safely without slipping.
2. Distribute the weight of the object equally
between your feet.
3. Use a slow lifting force. Never move suddenly
or twist when you attempt to lift.
4. Lift by standing or by pushing up with your leg
muscles; this action removes the strain from the
muscles in your back. Do not attempt to lift any
objects that weigh more than 16 kg (35 lb) or
objects that you think are too heavy for you.
Do not perform any action that causes hazards to the
customer, or that makes the equipment unsafe.
Before you start the machine, ensure that other
service representatives and the customer's personnel
are not in a hazardous position.
Place removed covers and other parts in a safe
place, away from all personnel, while you are
servicing the machine.
Keep your tool case away from walk areas so that
other people will not trip over it.
Do not wear loose clothing that can be trapped in the
moving parts of a machine. Ensure that your sleeves
are fastened or rolled up above your elbows. If your
hair is long, fasten it.
Insert the ends of your necktie or scarf inside clothing
or fasten it with a nonconductive clip, approximately 8
centimeters (3 inches) from the end.
Do not wear jewelry, chains, metal-frame eyeglasses,
or metal fasteners for your clothing.
Attention: Metal objects are good electrical
conductors.
Wear safety glasses when you are: hammering,
drilling soldering, cutting wire, attaching springs, using
solvents, or working in any other conditions that might
be hazardous to your eyes.
After service, reinstall all safety shields, guards,
labels, and ground wires. Replace any safety device
that is worn or defective.
Reinstall all covers correctly before returning the
machine to the customer.
Introduction 15
Electrical Safety
Observe the following rules when working on electrical
equipment.
Important
Use only approved tools and test equipment. Some

hand tools have handles covered with a soft material
that does not insulate you when working with live
electrical currents.
Many customers have, near their equipment, rubber

floor mats that contain small conductive fibers to
decrease electrostatic discharges. Do not use this
type of mat to protect yourself from electrical shock.
Find the room emergency power-off (EPO) switch,

disconnecting switch, or electrical outlet. If an
electrical accident occurs, you can then operate the
switch or unplug the power cord quickly.
Do not work alone under hazardous conditions or
near equipment that has hazardous voltages.
Disconnect all power before:
– Performing a mechanical inspection
– Working near power supplies
– Removing or installing main units
Before you start to work on the machine, unplug the
power cord. If you cannot unplug it, ask the customer
to power-off the wall box that supplies power to the
machine and to lock the wall box in the off position.
If you need to work on a machine that has exposed
electrical circuits, observe the following precautions:
– Ensure that another person, familiar with the
power-off controls, is near you.
Attention: Another person must be there to
switch off the power, if necessary.
– Use only one hand when working with
powered-on electrical equipment; keep the other
hand in your pocket or behind your back.
Attention: There must be a complete circuit to
cause electrical shock. By observing the above
rule, you may prevent a current from passing
through your body.
– When using testers, set the controls correctly
and use the approved probe leads and
accessories for that tester.
– Stand on suitable rubber mats (obtained locally,
if necessary) to insulate you from grounds such
as metal floor strips and machine frames.
Observe the special safety precautions when you
work with very high voltages; these instructions are in
the safety sections of maintenance information. Use
extreme care when measuring high voltages.

Regularly inspect and maintain your electrical hand
tools for safe operational condition.
Do not use worn or broken tools and testers.
Never assume that power has been disconnected
from a circuit. First, check that it has been
powered-off.
Always look carefully for possible hazards in your
work area. Examples of these hazards are moist
floors, nongrounded power extension cables, power
surges, and missing safety grounds.
Do not touch live electrical circuits with the reflective
surface of a plastic dental mirror. The surface is
conductive; such touching can cause personal injury
and machine damage.
Do not service the following parts with the power on
when they are removed from their normal operating
places in a machine:
– Power supply units
– Pumps
– Blowers and fans
– Motor generators
and similar units. (This practice ensures correct
grounding of the units.)
If an electrical accident occurs:
– Use caution; do not become a victim
yourself.
– Switch off power.
– Send another person to get medical aid.
Safety Inspection Guide

The intent of this inspection guide is to assist you in
identifying potentially unsafe conditions on these products.
Each machine, as it was designed and built, had required
safety items installed to protect users and service
personnel from injury. This guide addresses only those
items. However, good judgment should be used to identify
potential safety hazards due to attachment of non-IBM
features or options not covered by this inspection guide.
If any unsafe conditions are present, you must determine

how serious the apparent hazard could be and whether
you can continue without first correcting the problem.
Consider these conditions and the safety hazards they

present:
Electrical hazards, especially primary power (primary
voltage on the frame can cause serious or fatal
electrical shock).
Explosive hazards, such as a damaged CRT face or
bulging capacitor
Mechanical hazards, such as loose or missing
hardware
Introduction 17
The guide consists of a series of steps presented in a
checklist. Begin the checks with the power off, and the
power cord disconnected.
Checklist:
1. Check exterior covers for damage (loose, broken, or
sharp edges).
2. Power-off the computer. Disconnect the power cord.
3. Check the power cord for:
a. A third-wire ground connector in good condition.
Use a meter to measure third-wire ground
continuity for 0.1 ohm or less between the
external ground pin and frame ground.
b. The power cord should be the appropriate type
as specified in the parts listings.
c. Insulation must not be frayed or worn.
4. Remove the cover.
5. Check for any obvious non-IBM alterations. Use
good judgment as to the safety of any non-IBM
alterations.
6. Check inside the unit for any obvious unsafe
conditions, such as metal filings, contamination, water
or other liquids, or signs of fire or smoke damage.
7. Check for worn, frayed, or pinched cables.
8. Check that the power-supply cover fasteners (screws
or rivets) have not been removed or tampered with.

Handling Electrostatic
Discharge-Sensitive Devices
Any computer part containing transistors or integrated
circuits (ICs) should be considered sensitive to electrostatic
discharge (ESD). ESD damage can occur when there is a
difference in charge between objects. Protect against ESD
damage by equalizing the charge so that the machine, the
part, the work mat, and the person handling the part are all
at the same charge.
Notes
1. Use product-specific ESD procedures when they
exceed the requirements noted here.
2. Make sure that the ESD protective devices you
use have been certified (ISO 9000) as fully
effective.
When handling ESD-sensitive parts:

Keep the parts in protective packages until they are
inserted into the product.
Avoid contact with other people.
Wear a grounded wrist strap against your skin to
eliminate static on your body.
Prevent the part from touching your clothing. Most
clothing is insulative and retains a charge even when
you are wearing a wrist strap.
Use the black side of a grounded work mat to provide
a static-free work surface. The mat is especially
useful when handling ESD-sensitive devices.
Select a grounding system, such as those listed
below, to provide protection that meets the specific
service requirement.
Note
The use of a grounding system is desirable but
not required to protect against ESD damage.
– Attach the ESD ground clip to any frame ground,

ground braid, or green-wire ground.
– Use an ESD common ground or reference point
when working on a double-insulated or
battery-operated system. You can use coax or
connector-outside shells on these systems.
– Use the round ground-prong of the AC plug on
AC-operated computers.
Grounding Requirements
Electrical grounding of the computer is required for
operator safety and correct system function. Proper
grounding of the electrical outlet can be verified by a
certified electrician.
Introduction 19
Laser Compliance Statement
Some IBM Personal Computer models are equipped from
the factory with a CD-ROM drive. CD-ROM drives are
also sold separately as options. The CD-ROM drive is a
laser product. The CD-ROM drive is certified in the U.S. to
conform to the requirements of the Department of Health
and Human Services 21 Code of Federal Regulations
(DHHS 21 CFR) Subchapter J for Class 1 laser products.
Elsewhere, the drive is certified to conform to the
requirements of the International Electrotechnical
Commission (IEC) 825 and CENELEC EN 60 825 for
Class 1 laser products.
When a CD-ROM drive is installed, note the following.
CAUTION:
Use of controls or adjustments or performance of

procedures other than those specified herein might
result in hazardous radiation exposure.
O uso de controles, ajustes ou desempenho de

procedimentos diferentes daqueles aqui especificados
pode resultar em perigosa exposição à radiação.
Pour éviter tout risque d'exposition au rayon laser,

respectez les consignes de réglage et d'utilisation des
commandes, ainsi que les procédures décrites.
Werden Steuer- und Einstellelemente anders als hier

festgesetzt verwendet, kann gefährliche
Laserstrahlung auftreten.
L'utilizzo di controlli, regolazioni o l'esecuzione di

procedure diverse da quelle specificate possono
provocare l'esposizione a
El uso de controles o ajustes o la ejecución de

procedimientos distintos de los aquí especificados

puede provocar la exposición a radiaciones
peligrosas.
Opening the CD-ROM drive could result in exposure to

hazardous laser radiation. There are no serviceable parts
inside the CD-ROM drive. Do not open.
Some CD-ROM drives contain an embedded Class 3A or

Class 3B laser diode. Note the following.
DANGER:
Laser radiation when open. Do not stare into the

beam, do not view directly with optical instruments,
and avoid direct exposure to the beam.
Radiação por raio laser ao abrir. Não olhe fixo no feixe

de luz, não olhe diretamente por meio de instrumentos
óticos e evite exposição direta com o feixe de luz.
Rayonnement laser si carter ouvert. Évitez de fixer le

faisceau, de le regarder directement avec des
instruments optiques, ou de vous exposer au rayon.
Laserstrahlung bei geöffnetem Gerät. Nicht direkt oder

über optische Instrumente in den Laserstrahl sehen
und den Strahlungsbereich meiden.
Kinyitáskor lézersugár ! Ne nézzen bele se szabad

szemmel, se optikai eszközökkel. Kerülje a
sugárnyalábbal való érintkezést !
Aprendo l'unità vengono emesse radiazioni laser. Non

fissare il fascio, non guardarlo direttamente con
strumenti ottici e evitare l'esposizione diretta al fascio.
Radiación láser al abrir. No mire fijamente ni examine

con instrumental óptico el haz de luz. Evite la
exposición directa al haz.
Introduction 21
ThinkPad 380, 385 (2635)
Read This First . . . . . . . . . . . . . . . . . . 25
Checkout Guide . . . . . . . . . . . . . . . . . 29
Memory Checkout . . . . . . . . . . . . . . . 30
System Board Checkout . . . . . . . . . . . . 31
Keyboard/Auxiliary Input Device Checkout . . . . 31
TrackPoint III Checkout . . . . . . . . . . . . 32
Diskette Drive Test . . . . . . . . . . . . . . 32
Status Indicator Checkout . . . . . . . . . . . 33
Power Systems Checkout . . . . . . . . . . . 33
Common Device Checkout . . . . . . . . . . . 36
Power Management Features . . . . . . . . . 38
Symptom-to-FRU Index . . . . . . . . . . . . . . 40
Numeric Error Codes . . . . . . . . . . . . . . 40
Diagnostic Error Codes . . . . . . . . . . . . 43
Beep Symptoms . . . . . . . . . . . . . . . . 46
No Beep Symptoms . . . . . . . . . . . . . . 46
LCD-Related Symptoms . . . . . . . . . . . . 47
Keyboard/TrackPoint III-Related Symptoms . . . 47
Indicator-Related Symptoms . . . . . . . . . . 48
Power-Related Symptoms . . . . . . . . . . . 48
Function/Audio-Related Symptoms . . . . . . . 49
Peripheral-Device-Related Symptoms . . . . . . 49
Infrared-Related Symptoms . . . . . . . . . . . 50
Other Symptoms . . . . . . . . . . . . . . . . 50
Intermittent Problems . . . . . . . . . . . . . 50
Undetermined Problems . . . . . . . . . . . . 51
Related Service Procedures . . . . . . . . . . . . 52
Status Indicators . . . . . . . . . . . . . . . . 52
How to Run the Diagnostics . . . . . . . . . . 54
Error Log . . . . . . . . . . . . . . . . . . . 55
Checking the Installed Devices List . . . . . . . 55
How to Run a Low-Level Format . . . . . . . . 55
PC Test Card LED . . . . . . . . . . . . . . . 56
Fn Key Combinations . . . . . . . . . . . . . 56
Product Overview (380, 385) . . . . . . . . . . . 57
FRU Removals and Replacements . . . . . . . . . 58
1010 Battery Pack . . . . . . . . . . . . . . 59
1020 DIMM Card / Backup Battery . . . . . . . 60
1030 Keyboard Unit . . . . . . . . . . . . . . 61
1040 CD-ROM/FDD Assembly . . . . . . . . . 63
1045 FDD . . . . . . . . . . . . . . . . . . 65
1046 CD-ROM . . . . . . . . . . . . . . . . 68
1050 Speaker / Microphone . . . . . . . . . . 70
1060 Hard Disk Drive . . . . . . . . . . . . . 72
1070 LCD Unit . . . . . . . . . . . . . . . . 77
1080 System Board Assembly . . . . . . . . . 81
1090 Upper Shield Case . . . . . . . . . . . 83
1100 Sub Card . . . . . . . . . . . . . . . . 84
1110 Lower Shield Case . . . . . . . . . . . 85
1120 PCMCIA Slot . . . . . . . . . . . . . . 87
1130 Fan . . . . . . . . . . . . . . . . . . . 88

2010 LCD Front Cover . . . . . . . . . . . . 90
2020 LCD Panel . . . . . . . . . . . . . . . 92
2030 LCD Inverter Card . . . . . . . . . . . . 95
2040 LCD Misc. Parts . . . . . . . . . . . . . 96
Hinges/Latches DSTN LCD . . . . . . . . . . 96
LCD Cable . . . . . . . . . . . . . . . . . . 99
Locations . . . . . . . . . . . . . . . . . . . . 101
Front View . . . . . . . . . . . . . . . . . 101
Rear View . . . . . . . . . . . . . . . . . . 102
Bottom View . . . . . . . . . . . . . . . . . 103
Parts Listing 380, 385 (2635) . . . . . . . . . . 104
Models 380/380D/385/385D . . . . . . . . . 104
Models 380E/380ED/385E/385ED . . . . . . 106
Models 380/380D/385/385D . . . . . . . . . 108
Models 380E/380ED/385E/385ED . . . . . . 111
Common/Option Parts List . . . . . . . . . . . . 115

Read This First
Before you go to the checkout guide, be sure to read this
section.
Important Notes
Only certified trained personnel should
service the computer.
Read FRU service procedures before replacing
any FRUs.
Be extremely careful during write operations
such as copying, saving, or formatting.
Drives in the computer that you are servicing
might have been rearranged or the drive startup
sequence might have been altered. If you select
an incorrect drive, data or programs can be
written over.
Replace FRUs only for the correct model.
When you replace the FRU, make sure the
model of the machine and FRU part number are
correct by referring to the part list.
FRUs should not be replaced because of a
single, unreproducible failure. Single failures
can occur from a variety of reasons that have
nothing to do with a hardware defect such as:
cosmic radiation, electrostatic discharge, or
software errors. FRU replacement should be
considered only when a recurring problem exists.
If this is suspected, clear the error log and run
the test again. Do not replace any FRUs if log
errors do not reappear.
Be careful not to replace a nondefective FRU.
How to Use Error Messages: Use the error

codes displayed on the screen to diagnose failures. If
more than one error code is displayed, begin the diagnosis
with the first error code. The cause of the first error code
can result in false error codes being displayed. If no error
code is displayed, see if the error symptom is listed in the
“Symptom-to-FRU Index” on page 40.
Port Replicator Problems: If you suspect a

problem with the Port Replicator, see “Port Replicator
Checkout” on page 36.
How to Diagnose Multiple FRUs: When the

adapter or device has more than one FRU, the error code
could be caused by either FRU. Before replacing multiple
FRUs, try removing or exchanging each FRU, one by one
in the designated sequence, to see if the symptoms
change.
ThinkPad 380, 385 (2635) 25

What to Do First: The servicer must include the
following in the parts exchange form or parts return form
that is attached to the returned FRU:
1. Name and phone number of servicer
2. Date of service
3. Date when part failed
4. Date of purchase
5. Failure symptoms, error codes appearing on
display, and beep symptoms
6. Procedure index and page number in which
failing FRU was detected
7. Failing FRU name and part number
8. Machine type, model number, and serial number
9. Customer's name and address
Before checking problems with the computer, determine

whether the damage is covered under the warranty by
referring to the following:

Warranty Notes
During the warranty period, the customer may be
responsible for repair costs if the computer damage
was caused by misuse, accident, modification,
unsuitable physical or operating environment, or
improper maintenance by the customer. The following
list provides some common items that are not covered
under warranty and some symptoms that may indicate
the system was subjected to stresses beyond normal
use:
The following is not covered under warranty:

LCD panel cracked by applying excessive force
or by being dropped
Scratched (cosmetic) parts
Cracked or broken plastic parts, broken latches,
broken pins, or broken connectors caused by
excessive force
Damage caused by liquid spilled into the system
Damage caused by improperly inserting a
PCMCIA card or installation of an incompatible
card
Damage caused by foreign material in the FDD
Diskette drive damage caused by pressing the
diskette drive cover or inserting diskettes with
multiple labels
Damaged or bent diskette eject button
CD-ROM drive damage caused by excessive
forces shock, or by being dropped
Fuses blown by nonsupported devices
Forgotten computer password (making the
computer unusable).
If the following symptoms are present, they may

indicate damage caused by nonwarranted activity:
Missing parts may be a symptom of unauthorized
service or modification.
HDD spindles can become noisy if subjected to
excessive force or by being dropped.
I9990303 errors can be caused by exposure to
strong magnetic fields.
ThinkPad 380, 385 (2635) 27

How to Disable the Power-On Password
1. Power off the computer.
2. Turn the computer upside down, loosen the DIMM
cover screw .1/, remove the DIMM cover .2/, then
power on the computer by applying a short across the
power-on password jumper pads .3/.
Note: xxx in the following varies by model.
For models 380E and 385E: xxx = 345
For other models: xxx = 315
3. Verify that the password prompt does not appear. To

reactivate the password, set the password again.
Power Shutdown Switch: The power shutdown

switch resets the system regardless of the microcode
status and forces the power off. Use this push button to
power-off when power is not completely off or the
microcode is in a hung state.

Checkout Guide
Use the following procedure as a guide for computer
problems.
Note: The diagnostic tests are intended to test only IBM
products. Non-IBM products, prototype cards, or
modified options can give false errors and invalid
system responses.
1. Obtain the failing symptoms in as much detail as
possible.
2. Verify the symptoms by attempting to re-create the
failure by running the diagnostic test or by repeating
the same operation.
Note: To run the diagnostics, refer to “How to Run
the Diagnostics” on page 54.
3. Use the following table with the verified symptom to
determine which page to go to. Search the
symptoms column and find the description that best
matches your symptom; then go to the page shown in
the “Go to” column.
Symptoms (Verified) Go to
Power failure. (The power “Power Systems Checkout”
indicator does not go on or on page 33.
stay on.)
POST does not complete. “Symptom-to-FRU Index” on
No beeps or error codes are page 40, and then use the
displayed. No Beep Symptoms table.
POST beeps, but no error “Symptom-to-FRU Index” on
codes are displayed. page 40, and then use the
Beep Symptoms table.
POST detected an error and “Symptom-to-FRU Index” on
displayed numeric error page 40, and then use the
codes. Numeric Error Codes
table.
The diagnostic test detected “How to Run the
an error and displayed an Diagnostics” on page 54.
FRU code.
The configuration is not the “Checking the Installed
same as the installed Devices List” on page 55.
devices.
Other symptoms (such as “Symptom-to-FRU Index” on
LCD display problems). page 40, and then use the
Other Symptoms table.
Symptoms cannot be Use the customer reported
re-created. (Intermittent symptoms and go to
problems). “Symptom-to-FRU Index” on
page 40.
ThinkPad 380, 385 (2635) 29

Memory Checkout
DIMMs are available for increasing memory capacity.
DIMM Displayed Value

No DIMM installed 16000KB
8MB 24192KB
16MB 32384KB
32MB 48768KB
Memory errors might stop system operations, show error

messages on the screen, or hang the system.
Use the following procedure to isolate memory problems.

Note: Make sure that the DIMM is fully installed into the
connector. A loose connection can cause an error.
1. Power off the computer and remove the DIMM from
its slot (if installed).
2. Press and hold the F1 key; then power on the
computer. Hold the F1 key down until the
Easy-Setup screen appears.
3. Select Test and press Enter.
4. Select Memory and press Enter to run the memory
test on base memory. If an error appears, replace
the system board.
5. Power off the computer and reinstall the DIMM; then
power on the computer. Verify the memory size; then
test the memory. If an error appears, replace the
DIMM.
If memory problems occur intermittently, use the loop

option to repeat the test. When the test detects an error,
an error log is printed on the printer connected to the
parallel port. See “Error Log” on page 55 for more
information.
System Programs in Flash Memory: System setup

programs and diagnostic tests are stored in flash memory.
Flash Memory Update: A flash memory update is

required for the following conditions:
New versions of system programs.
New features or options are added.
To update the flash memory, do the following:

1. Get the appropriate diskette containing the update.
2. Insert the System Program Service Diskette into
drive A and power on the computer.
3. Select Update system programs from the menu.

System Board Checkout
The processing functions are performed by the system
board. When a numeric code calls the system board as a
FRU, use the following procedure to isolate the problem.
1. Run the system board test to verify the symptom.
This test verifies the system board. If no error is
detected, return to “Checkout Guide” on page 29.
2. If FRU code 10 appears, replace the system board.
3. Rerun the test to verify the fix.
If this procedure does not correct the problem, go to

“Undetermined Problems” on page 51.
Keyboard/Auxiliary Input Device

Checkout
Remove the external keyboard if the internal keyboard is to
be tested.
If the internal keyboard does not work or an unexpected

character appears, make sure that the flexible cable
extending from the keyboard is correctly seated in the
connector on the subcard.
If the keyboard cable connection is correct, run the

keyboard test by doing the following:
1. Go to the diagnostic menu screen by selecting Test
in the Easy-Setup screen.
2. Press Ctrl+A. The ThinkPad FRU Connections
screen appears. (If the Ctrl+A does not work,
triple-click on the icon on the right bottom corner on
the basic diagnostic screen.)
3. Make sure that the keyboard connection is
Connected; then press Esc to escape the screen.
4. A layout of the keyboard appears on the screen.
Check that when each key is pressed, the key's
position on the keyboard layout on the screen
changes to a black square.
Note: When a Fn key is pressed, a black square
briefly appears.
5. Press Ctrl+Pause to end the test.
If the tests detect a keyboard problem, do the following
one at a time to correct the problem. Do not replace a
nondefective FRU.
Reseat the keyboard flexible cable.
Replace the keyboard assembly.
Replace the subcard.
Replace the system board.
The following auxiliary input devices are supported for this

computer:
Numeric keypad
Mouse (PS/2 compatible)
External keyboard (with keyboard/mouse cable)
ThinkPad 380, 385 (2635) 31

If any of these devices do not work, reseat the cable
connector and repeat the failing operation.
If the problem does not recur, recheck the connector.
If the problem is not corrected, replace the device, and

then the system board.
TrackPoint III Checkout

If the TrackPoint III does not work, check the configuration
in the ThinkPad Features program. If the configuration of
the TrackPoint III is disabled, select Enable to enable it.
If this does not correct the TrackPoint III problem, continue

with the following:
The TrackPoint III does automatic compensations to adjust

the pointer sensor. During this process, the pointer moves
on the screen automatically for a short time. This
self-acting pointer movement can occur when a slight,
steady pressure is applied to the TrackPoint III pointer
while the computer is powered on or while the system is
running, or when readjustment is required because the
temperature has exceeded its normal temperature range.
This symptom does not indicate a hardware problem. No
service actions are necessary if the pointer movement
stops in a short period of time.
If a click button problem or pointing stick problem occurs,

do the following:
1. Go to the Easy-Setup screen.
2. Select an item with the pointing stick.
3. Press either the left or right click button.
4. Verify that both buttons work correctly.
If either the pointing stick or the click button does not work,
do the following actions one at a time to correct the
problem. Do not replace a nondefective FRU.
Reseat the keyboard flexible cables.
Replace the keyboard.
Replace the subcard.
Diskette Drive Test

Do the following to isolate the problem to a controller,
drive, or diskette. A scratch, write enabled, nondefective
2HD diskette is required.
FDD-1 represents the built-in diskette drive. FDD-2

represents the external diskette drive attached through the
port replicator.
Warning: Make sure that the diskette does not have

more than one label attached to it. Multiple labels can
cause damage to the drive or can cause the drive to fail.
Do the following to select the test device:

1. Go to the advanced diagnostic mode by pressing
Ctrl+A from the diagnostic menu.
2. Select FDD-1 or FDD-2 and press the spacebar. A √
mark appears next to the selection.
3. Press Enter.
4. Insert the blank diskette when instructed.
5. Type Y (Yes) to the question on the screen.
6. Select FDD-1 or FDD-2 and press Enter to run the
diskette drive test.
7. If the controller test detects an error, FRU code 10
appears. Replace the system board.
8. If the controller test runs without errors, the drive
read/write tests start automatically.
9. If the drive test detects an error, FRU code 50 for
FDD-1; or 51 for FDD-2 appears. If the diskette itself
is known to be good, replace the drive.
Status Indicator Checkout

If an LED problem occurs, do the following:
2. Power on the computer.
3. All the LEDs in the indicator panel should turn on for
a moment soon after the computer is powered-on.
Make sure that all LEDs turn on.
If the problems remains, replace the following cards
one at a time:
Subcard
System board
Power Systems Checkout

To verify the symptom of the problem, power on the
computer using each of the power sources as follows.
1. Remove the battery pack.
2. Connect the AC Adapter and check that power is
supplied.
3. Disconnect the AC Adapter and install the charged
battery pack; then check that power is supplied by the
battery pack.
If you suspect a power problem, see the appropriate power
supply check listed below.
“Checking the AC Adapter” on page 34.
“Checking Operational Charging” on page 34.
“Checking the Battery Pack” on page 35.
“Checking the Backup Battery” on page 36.
ThinkPad 380, 385 (2635) 33

Checking the AC Adapter: You are here
because the computer fails only when the AC Adapter is
used.
If the power problem occurs only when the port
replicator is used, replace the replicator.
If the power-on indicator does not turn on, check the
power cord of the AC Adapter for correct continuity
and installation.
If the operational charge does not work, go to
“Checking Operational Charging.”
1. Unplug the AC Adapter cable from the computer and
measure the output voltage at the plug of the AC
Adapter cable. See the following figure:
Pin Voltage (V dc)

1 +14.5 to +17.0
2 Ground
If the voltage is correct, do as follows:

– If the problem is not corrected, replace the
subcard.
– If the problem is not corrected, replace the
system board.
– If the problem is not corrected, go to
If the voltage is not correct, go to the next step.
2. Unplug the AC Adapter cable from the ac power
outlet and wait 5 minutes or longer to allow the
overvoltage protection circuit to be fully discharged
and initialized.
3. Plug the AC Adapter cable into the ac power outlet.
4. Measure the output voltage of the AC Adapter.
5. If the voltage is still not correct, replace the AC
Adapter.
Note: An audible noise from the AC Adapter does not
always indicate a defective adapter.
Checking Operational Charging: To check

operational charging, use a discharged battery pack or a
battery pack that has less than 50% of the total power
remaining when installed in the computer.
Perform operational charging. If the battery status

indicator does not turn on, remove the battery pack and
leave it to return to room temperature. Reinstall the

battery pack. If the charge indicator still does not turn on,
replace the battery pack.
Checking the Battery Pack

2. Remove the battery pack and measure the voltage
between battery terminals 1 (+) and 4 (−). See the
following figure.
Terminal Voltage (V dc) / Signal

1 +0 to +13.5
2 N/C
3 Thermal
4 Ground (−)
5 Select
6 A-Ground
Note: Signal lines not used in these steps are used

for communication between the system and
the battery.
3. If the voltage is less than +11.0 V dc, the battery pack
has been discharged. Recharge the battery pack.
If the voltage is still less than +11.0 V dc after
recharging, replace the battery.
Note: If the voltage of the battery pack is 0 V, it is
not defective.
4. If the voltage is more than +11.0 V dc, measure the
resistance between battery terminals 3 and 4. The
resistance must be 4 to 30 K ohm.
If the resistance is not correct, replace the battery
pack.
If the resistance is correct, replace the subcard.
ThinkPad 380, 385 (2635) 35

Checking the Backup Battery
1. Power off the computer and unplug the AC Adapter
from the computer.
2. Turn the computer upside down.
3. Remove the DIMM cover and backup battery (see
“1010 Battery Pack” on page 59).
4. Measure the voltage of the backup battery. See the
following figure.
Note: Be careful not to measure the wrong side of
the backup battery.
Wire Voltage (V dc)

Red +2.5 to +3.7
Black Ground
If the voltage is correct, replace the system board.

If the voltage is not correct, the backup battery has
been discharged. Replace the backup battery.
If the backup battery discharges quickly after
replacement, replace the system board.
Common Device Checkout

If you suspect a common device problem, see the
appropriate power supply check in the following list:
“Port Replicator Checkout”
“External Display Self-Test”
Port Replicator Checkout: Use the following

procedure to isolate a port replicator problem. A port
replicator attaches to the system expansion connector at
the rear of the computer.
2. Remove the failing devices from the replicator.
3. Unplug the AC adapter from the replicator, if
attached.
4. Remove the port replicator from the computer.

5. Reconnect the failing device directly to the computer.
(If another device is already connected to the
computer, remove it first.)
6. Go to the “How to Run the Diagnostics” on page 54
and run the diagnostics.
7. If the advanced diagnostic device test does not find
an error, suspect a problem with the port replicator of
the system expansion bus.
8. Power off the computer and reconnect the port
replicator.
9. Power on the computer and run the following
advanced diagnostic tests:
Serial port test with the wrap plug installed on
the replicator
Parallel port test with the wrap plug installed on
the replicator
FDD-2 device test on the failing device with
scratch diskette
10. If diagnostic errors appear, replace the replicator or
diskette drive attachment unit.
If the problem remains after the replacement, replace
the system board.
11. If power problems appear only when the replicator is
used, replace the replicator.
External Display Self-Test: If the display problem

occurs only when using an external display, use the
following instruction to correct the problem.
Note: Before you replace a display, check that the 95XX
systems support either 63XX, 85XX, or 95XX
displays to see if it is connected correctly.
If the screen is rolling, replace the external display. If that

does not correct the problem, replace the FRUs in the
following order until the problem goes away:
1. System board
2. Bus adapter (if used)
If the screen is not rolling, run the display self-test as

follows:
1. Power-off the computer and display.
2. Disconnect the display signal cable.
3. Power-on the display
4. Set the contrast to its maximum position.
5. Set the brightness control to the center detent
position.
Check for the following conditions:

You should be able to vary the screen intensity by
adjusting the contrast and brightness control.
The screen should be white or light gray, with a black
margin (test margin) on the screen.
The screen is set to CRT or both by the ThinkPad
Features program.
ThinkPad 380, 385 (2635) 37

Note: The location of the test margin varies with the
type of display. The test margin might be on
the top, bottom, or one or both sides.
If you do not see a test margin on the screen, replace the

display. If there is a test margin on the screen, replace the
system board.
Power Management Features

Three power management modes are provided by the
computer to reduce power consumption and prolong
battery power.
Standby Mode: When in standby mode the following

occurs:
The LCD backlight turns off.
The hard disk motor stops.
Events that cause the computer to enter standby mode:

Standby requested by the Fn key. (Fn+F3)
No activity under auto-standby enabled by the
ThinkPad Features program.
Events that cause the computer to exit or resume standby

mode:
(Resume) Any key operation.
Suspend Mode: When in suspend mode, the

following, in addition to the three actions of standby mode,
occur:
The LCD is powered-off.
The hard disk is powered-off.
The CPU is stopped.
Notes:
1. In the ThinkPad Features Program, the computer
can be set to “Will not suspend even if LCD is
closed.”
2. When the computer is powered with ac power
and is used with one of the communication PC
cards, the computer enters standby mode; the
PC card and application program remain active.
3. The computer cannot enter suspend mode while
a communication link is running.
Events that cause the computer to enter suspend mode:

Suspend mode is requested by the Fn key (Fn+F4).
The LCD is closed.
The specified time has elapsed from the last
operation with the keyboard, mouse, hard disk drive,
parallel connector, or diskette drive; or the AC
Adapter is plugged in. The time is specified by
Suspend Timer in the ThinkPad Features program.

The battery condition is low. The battery power
indicator blinks orange.
Either the PS2 OFF or PS2 SUSpend command is
set in the ThinkPad Features program.
Events that cause the computer to exit or resume suspend

mode:
(Resume) The LCD is opened.
(Resume) The real time clock alarm is signaled.
(Resume) The ring indicator (RI) is signaled by a
serial or PCMCIA device.
(Resume) The Fn key is pressed.
(Exit) Timer conditions are satisfied for entering
hibernation mode.
Hibernation Mode: When in hibernation mode, the

following occurs:
The system status, RAM, VRAM, and setup data are
stored on the hard disk.
The system is powered-off.
Note: The computer cannot enter hibernation mode

when the computer is powered with ac power
and a communication PC card is used.
Events that cause the computer to enter hibernation mode:

Hibernation mode is requested by the Fn key
(Fn+F12).
Timer conditions are satisfied in suspend mode.
A critical low battery condition occurs.
The PS2 HIBernation command is set in the
Event that causes the computer to exit hibernation mode.

The power-on switch is operated.
When power is turned on, the hibernation history in the

boot record on the hard disk is recognized and system
status is restored from the hard disk to resume operation.
ThinkPad 380, 385 (2635) 39

Symptom-to-FRU Index
The Symptom-to-FRU Index lists the symptoms and errors
and the possible causes. The most likely cause is listed
first.
Note: Perform the FRU replacement or actions in the
sequence shown in the “FRU/Action” columns. If a FRU
did not solve the problem, put the original part back in the
computer. Do not replace a nondefective FRU.
This index can also be used to help you decide which

FRUs to have available when servicing a computer.
Numeric error codes show the errors detected in POST or

system operation. In the following error codes, X can be
any number.
If no codes are available, use narrative symptoms.
If the symptom is not listed, go to “Undetermined

Problems” on page 51.
Note: For IBM devices not supported by diagnostic

codes in the ThinkPad notebook computers,
see the manual for that device.
Numeric Error Codes

Symptom / Error FRU / Action in Sequence
10X System board
101: Interrupt failure.
102: Timer failure.
103: Timer interrupt
failure.
104: Protected mode
failure.
105: Last 8042
command not
accepted.
107: NMI test failure.
108: Timer bus test
failure.
109: Low meg-chip
select test.
161 1. Go to “Checking the
(Dead battery.) Backup Battery” on
page 36.
2. Backup battery
3. System board
163 1. Set time and date.
(Time and Date was not 2. System board
set.)

173 1. Select OK in the error
(Configuration data was screen; then set the
lost.) time and date.
2. Backup battery
3. System board
174 1. Check Device
(Configuration error: Configuration.
Perform“Checking the 2. Hard disk drive
Installed Devices List” on 3. System board
page 55 before changing
any FRUs.)
184 Reset the POP (power-on
(POP check sum error.) password) in Easy-Setup.
190 Go to “Checking the
(Depleted battery pack was Battery Pack” on page 35.
installed when the power
was on.)
191XX System board
(PM initialization error.)
195 Check if the configuration
(The configuration read from was changed.
the hibernation area does For example, check if the
not match the actual DIMM is added.
configuration.)
196 1. Run the hard disk
(Read error occurred in the drive test.
hibernation area of the 2. Hard disk drive
HDD.)
1XX System board
2XX 1. Go to “Memory
201: Memory data Checkout” on
error. page 30.
202: Memory line error 2. DIMM
00–15. 3. System board
203: Memory line error
16–23.
205: Memory test
failure on on-board
memory.
221: ROM to RAM
remap error.
301, 303, 304, 305, 3XX 1. Go to
(301: Keyboard error.) “Keyboard/Auxiliary
Input Device
Checkout” on
page 31.
2. Keyboard
3. External numeric
keypad
4. External keyboard
5. Keyboard/mouse cable
6. Subcard
7. System board
ThinkPad 380, 385 (2635) 41

601, 6XX 1. Go to “Diskette Drive
(601: Diskette drive or Test” on page 32.
controller error.) 2. FDD assembly
3. Diskette
4. System board
602 1. Go to “Diskette Drive
(Diskette read error.) Test” on page 32.
2. Diskette
3. FDD assembly
(Unacceptable ID was read Test” on page 32.
from the diskette drive.) 2. FDD assembly
3. System board
11XX 1. Serial device
1101: Serial_A test failure. 2. Communication cable
3. System board
12XX System board (Infrared)
1201: Serial_B test failure.
17XX 1. Hard disk drive
1701: Hard disk 2. System board
controller failure.
1780, 1790: Hard disk
0 error.
1781, 1791: Hard disk
1 error.
24XX System board
(2401: System board video
error.)
808X 1. PCMCIA slot
8081: PCMCIA assembly
presence test failure. 2. PCMCIA device
(PCMCIA revision 3. System board
number also checked.)
8082: PCMCIA register
test failure.
860X 1. External mouse
(Pointing device error when 2. External keyboard
TrackPoint III is disabled.) 3. System board
8601: System bus
error–8042 mouse
interface.
8602: External mouse
error.
8603: System bus
error or mouse error.
861X 1. Reseat the keyboard
(Pointing device error when cables.
TrackPoint III is enabled.) 2. Keyboard
8611: System bus 3. External mouse
error–I/F between 8042 4. System board
and IPDC.
8612: TrackPoint error.
8613: System board or
TrackPoint error.

I9990301 1. Check that the
I9990302 operating system is
I9990305 installed in the HDD.
I9990301: Hard disk If not, install the
error. operating system.
I9990302: Invalid hard 2. Reseat the boot
disk boot record. device.
I9990305: No bootable 3. Check the startup
device. sequence for the
correct boot device.
4. Check that the
operating system has
no failure and is
installed correctly.
I9990303 System board
(Bank–2 flash ROM check
sum error.)
Other codes, not in this Go to “Undetermined
list Problems” on page 51.
Diagnostic Error Codes

A detected error is shown as in the following example:
Large X on the left side of the device icon.

Device ID (three digit)
Error code (two digit)
FRU code (four digit)
The device ID and error code are used to indicate the

detail portion of the FRU that caused the error. If
replacing a FRU does not correct the problem, see the
device ID or error code from the previous failure. If they
have changed, the cause might be because the new FRU
is detective or that the FRU was incorrectly installed.
Device ID: If an error is detected by the diagnostic

tests, a three-digits device ID is displayed. The device ID
indicates suspected device.
Icon Device Suspected Device

ID
001 System board
003 Keyboard
007 Math coprocessor
086 Pointing device
002 Memory
ThinkPad 380, 385 (2635) 43

ID
050 Display
054
Display
017 Hard disk drive
006 (Internal) diskette drive
066 External diskette drive

or FDD Connector of the
port replicator
080 PCMCIA
088 External PCMCIA
009 Parallel
011 Serial
215 CD-ROM
103 IR
153 Audio
Audio
FRU Codes: If an error is detected by the diagnostic

tests, a four-digit FRU code is displayed. The FRU code
indicates two suspected FRUs. No FRU is assigned to
code 00. If only one FRU is suspected, the other FRU
code is filled with zeros. Replace the FRU that is indicated
by the two leftmost digits first; then replace the FRU that
is indicated by the two rightmost digits. See the
reference page before replacing the FRU. The suspected
FRU name is also displayed on the screen. The following
table shows the FRU code:

FRU Code FRU
10 System board
30 Reserved
32 External keyboard
33 External mouse
40 LCD unit
45 External CRT
50 1. Reseat the diskette drive (FDD-1)
2. Diskette drive (FDD-1)
60 1. Reseat the hard disk drive
2. Hard disk drive
70 PCMCIA-2 (Replicator)
72 PCMCIA slot assembly
90 CD-ROM drive
If the problem still remains after replacement of the FRUs,

go to “Undetermined Problems” on page 51.
ThinkPad 380, 385 (2635) 45

Beep Symptoms
Continuous beeps. System board
One beep and a blank, 1. Reseat the LCD
unreadable, or flashing connector.
LCD. 2. LCD unit
3. System board
4. Subcard
One beep, and the message 1. Boot device
“Unable to access boot 2. System board
source.”
One long and two short 1. System board
beeps, and a blank or 2. LCD unit
unreadable LCD.
One long beep followed by Connect the AC Adapter
four short beeps each time or install a fully charged
the power switch is battery.
operated.
(System cannot power-on
due to low battery voltage.)
One beep every second. Connect the AC Adapter
(System is shutting down or install a fully charged
due to low battery voltage.) battery. (Allow the
system to complete
shutdown before
changing the battery.)
Two short beeps with error POST error. See
codes. “Numeric Error Codes” on
page 40.
Two short beeps with blank System board
screen.
No Beep Symptoms
No beep, power-on indicator 1. Go to “Power
not on, and a blank LCD Systems Checkout”
during POST. on page 33.
2. System board
3. Subcard
4. Power sources
No beep, power-on indicator 1. System board
on, and a blank LCD during 2. Subcard
POST.
on, and a blinking cursor 2. Subcard
only during POST.
No beep during POST but 1. Turn the volume up
system runs correctly. and check the
speaker.
2. Speaker
3. System board
4. Subcard

LCD-Related Symptoms
Important
The LCD for the notebook computer contains over

921 000 thin-film transistors (TFTs). A small number
of missing, discolored, or lighted dots (on all the time)
is characteristic of TFT LCD technology, but excessive
pixel problems can cause viewing concerns. The LCD
should be replaced if the number of dots satisfies the
following condition:
The number of missing, discolored, or lighted
dots in any background is 21 or more.

on, and a blank LCD during 2. Subcard
POST.
LCD backlight not 1. Reseat the LCD
working connectors.
LCD too dark 2. LCD unit
3. Subcard
LCD brightness cannot
be adjusted (TFT)
LCD contrast cannot
be adjusted (STN)
LCD screen 1. See important note
unreadable for “LCD-Related
Characters missing Symptoms.”
pels 2. Reseat all LCD
Screen abnormal connectors.
Wrong color displayed 3. LCD unit
4. System board
5. Subcard
LCD has extra horizontal or LCD unit
vertical lines displayed.
Keyboard/TrackPoint III-Related
Symptoms
Keyboard (one or more 1. Reseat the keyboard
keys) does not work. cable on the subcard.
2. Keyboard
3. Subcard
4. System board
TrackPoint III does not 1. Reseat the keyboard
work. cable on the subcard.
2. Go to “TrackPoint III
3. Keyboard
4. Subcard
5. System board
ThinkPad 380, 385 (2635) 47

Pointer moves automatically See “TrackPoint III
or does not work correctly. Checkout” on page 32.
Indicator-Related Symptoms
Indicator incorrectly remains 1. Subcard
off or on, but system runs 2. System board
correctly.
Battery power status 1. Check that a correct
indicator blinks from green, battery is installed.
yellow, to orange. 2. Battery pack
3. Subcard
4. System board
Power-Related Symptoms
Power shuts down during 1. Go to “Power
operation. Systems Checkout”
on page 33.
2. Battery pack
3. Remove the battery
pack and let it cool for
two hours.
4. Subcard
5. Power sources
The system will not 1. Press the power
power-off. shutdown switch.
(See “Power Shutdown 2. System board
Switch” on page 28.)

Function/Audio-Related Symptoms
The system does not 1. Go to “Suspend
suspend or resume when Mode” on page 38,
the LCD is opened or and check that the
closed. computer can enter
suspend mode.
2. Boot an operating
system and press
Fn+F4. If the
computer enters
suspend mode,
suspect that the
application program is
not working properly.
3. Subcard
4. System board
Battery Fuel-Gauge does Go to “Checking the
not go higher than 90%. Battery Pack” on page 35
and see the note.
Memory count (size) Go to “Memory Checkout”
appears different from on page 30.
actual size.
System configuration does Go to “Checking the
not match the installed Installed Devices List” on
devices. page 55.
System hangs intermittently. Go to “Intermittent
Peripheral-Device-Related Symptoms
External display does not See “External Display
work correctly. Self-Test” in “Common
Devices Checkout”
section.
Printer problems. 1. Run Printer Self-test.
2. Parallel port device
3. Cable
4. System board
Serial or parallel port device 1. Device
problems. 2. Device cable
3. System board
ThinkPad 380, 385 (2635) 49

Infrared-Related Symptoms
Unable to communicate 1. Make sure the setup
using the Infrared (IR) Port. for the IR is correct.
2. Make sure there are
no fluorescent lights
near the computer.
The computer may
receive optical noise
from the fluorescent
light.
3. Run the advanced
diagnostic test. If an
error occurs and a
FRU code is displayed,
replace the parts
shown by the FRU
code.
Other Symptoms
Errors occur only when Port See “Port Replicator
Replicator is used. Checkout” on page 36.
PCMCIA slot pin is PCMCIA Slot Assembly
damaged.
Note: If you cannot find a symptom or error in this list

and the problem remains, see “Undetermined Problems”
on page 51.
Intermittent Problems
Intermittent system hang problems can be caused by a
variety of reasons that have nothing to do with a hardware
defect, such as: cosmic radiation, electrostatic discharge,
or software errors. FRU replacement should be
When analyzing the intermittent problem, do the following:

1. Run the advanced diagnostic test for the system
board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRUs.
3. If any error is detected, replace the FRU shown by
the FRU code. Rerun the test to verify that no more
errors exist.

Undetermined Problems
You are here because the diagnostic tests did not identify
which adapter or device failed, installed devices are
incorrect, a short circuit is suspected, or the system is
inoperative. Follow the procedures below to isolate the
failing FRU (do not isolate nondefective FRUs).
Verify that all attached devices are supported by the

computer.
Verify that the power supply being used at the time of the
failure is operating correctly. (See “Power Systems
Checkout” on page 33.)
2. Check the cables, wires, and connectors for short
circuits and open circuits. Visually check them for
damage. If any problems are found, replace the
FRU.
3. Remove or disconnect all of the following devices.
a. Non-IBM devices
b. Devices attached to the expansion bus
connector
c. Printer, mouse, and other external devices
d. Battery pack
e. Hard disk drive
f. Diskette drive
g. DIMM card
h. PC Cards
5. Determine if the problem has changed.
6. If the problem does not occur again, reconnect the
removed devices one at a time until you find the
failing FRU.
7. If the problem remains, replace the following FRUs
one at a time. Do not replace a non-defective FRU.
Subcard
System board
ThinkPad 380, 385 (2635) 51

Related Service Procedures
This section provides information about the following:
“Status Indicators”
“How to Run the Diagnostics” on page 54
“Error Log” on page 55
“Checking the Installed Devices List” on page 55
“How to Run a Low-Level Format” on page 55
“PC Test Card LED” on page 56
“Fn Key Combinations” on page 56
“Keyboard/Auxiliary Input Device Checkout” on
page 31
Status Indicators
The system status indicators show the current computer
status in different colors (green and orange).

Symbol Color Meaning
.1/Battery Green Enough battery
power remains
for operation.
Orange Battery pack is
charging.
Blinking Battery pack
orange needs charging.
.2/Device Access Orange Data is read
from or written
to the hard disk
drive, FDD, or
CD-ROM drive.
.3/Numeric Lock Green Numeric keypad
on the keyboard
is enabled.
.4/Caps Lock Green Caps lock mode

is enabled.
.5/Scroll Lock Green Arrow keys can

be used as
screen-scroll
function key.
.6/Suspend Mode Green Suspend mode
.7/Power On Green Power on
ThinkPad 380, 385 (2635) 53

How to Run the Diagnostics
Use either the TrackPoint III or the cursor move keys to
interact with the tests. Pressing the Enter key works the
same as selecting the OK icon to reply OK.
Note: The following tools are required:
FDD: Erasable 2HD diskette
Parallel: Wrap plug (P/N 72X8546)
Serial: Wrap plug (P/N 72X8546)
PCMCIA: PC Test Card (P/N 35G4703)
CDROM: Any CD (data CD is recommended)
3. Select a device and press Enter to run the test.
4. The test progress screen appears.
5. OK appears when the test ends without any errors.
6. Start the Advanced Diagnostic test as either of the
following way:
Pressing Ctrl+A on the basic diagnostic menu
screen.
Triple-click the icon on the right bottom corner on
the basic diagnostic screen.
7. The ThinkPad FRU Connections screen appears.
This screen shows the state of the connection of all
connectors.
Check the connector if the Not connected message
appears on the screen.
8. Click on Exit on the screen or press Esc to exit the
screen.
9. The keyboard test screen appears.
Check the keyboard.
10. Click on Exit on the screen or press Ctrl+Pause to
exit the screen.
11. Select a device and press Enter to start the tests.
The instruction appears, and follow the instruction on
the screen.
12. Select Test All to test all devices.
13. Select Loop Test to run the tests in a repeated loop.
A loop option menu appears in which a device loop or
all-device loop can be selected. Select a device and
press the Spacebar to select a device. Repeat this
step to select multiple devices. Press Enter to start
the diagnostic loop. If no device is selected, all
device tests are looped.
14. To exit the loop, keep pressing Ctrl+Pause until the
test exits. A beep sounds to notify that the exit
interrupt is sensed by the test program.

Error Log
Diagnostic errors are printed on the printer that is attached
to the parallel port when the error is detected. The error is
also logged in the system memory.
Do the following to display the errors:

1. End the test, if it is running.
2. Press Ctrl+A to select the advanced diagnostic mode.
3. Press Esc to exit the ThinkPad FRU Connections
screen.
The keyboard test screen appears.
4. Press Ctrl+Pause to exit the keyboard test screen.
5. Press Ctrl+E.
6. The error log appears.
7. To exit the screen, select the cancel icon or press
Esc.
The error log is not saved when the system is powered-off.
Checking the Installed Devices List

If a device is installed but the icon appears in a gray shade
rather than a dark shade on the basic diagnostics screen,
the device is defective. Reseat the device connectors. If
the symptom remains, replace the device or the system
board. If needed, adjust the contrast control to clearly
distinguish the shades of the icon.
If a device that is not installed appears in a dark shade (for

example, FDD-2 appears in a dark shade when NO
second FDD is installed), do the following:
1. Replace the first device in the configuration, such as
an FDD-1.
2. If the problem remains, replace the system board.
The Parallel, and Serial icons are always displayed in a

dark shade because the icons represent subsystems of the
system board and not the attachment of the devices.
The FDD-1 and PCMCIA-1 icons represent the drive in the

computer. The FDD-2 and PCMCIA-2 icons represent the
devices in the port replicator or that is attached through the
port replicator.
How to Run a Low-Level Format

Do the following to format the hard disk.
Warning: Make sure the drive address to be formatted is
correct. This procedure erases all information on the disk.

2. Insert the ThinkPad hardware maintenance
diskette Ver 1.30 into diskette drive A and power on
the computer.
3. Select Format the hard disk from the main menu.
4. Select the drive from the menu.
5. Follow the instructions on the screen.
ThinkPad 380, 385 (2635) 55

PC Test Card LED
The green LED on the PC test card turns on when the
PCMCIA test is running. If the LED does not turn on,
check that the card is installed correctly by reseating the
card. If it still does not turn on after it is reseated, try
using another slot for the test. If the LED still does not
turn on and the test fails, replace the FRU shown by the
diagnostic error code.
Fn Key Combinations
The following table shows the Fn key and function key
combinations and their corresponding functions.
The Fn key works independently from the operating

system. The operating system obtains the status through
the system management interface to control the system.
Fn + Description
F1 Reserved
F2 Fuel-Gauge display on or off
F3 Standby mode invocation
F4 Suspend mode invocation
F5 Reserved
F6 Reserved
F7 LCD/CRT display switching
F8 Screen expansion on or off (no symbol on
the key)
F9 Reserved
F10 Reserved
F11 Power management mode switching
(toggles High Power, Intelligent, Economy)
F12 Hibernation invocation

Product Overview (380, 385)
The following table shows an overview of the system
features.
Feature Description
Processor 380/380D/385/385D
Intel Pentium 150/60 MHz,
256K L2 cache
Intel Pentium MMX 150 MHz,
256K L2 cache
380E/380ED/385E/385ED
Intel Pentium MMX 166 MHz,
256K L2 cache
Bus architecture PCI bus
Memory 16MB (on system board)
(standard)
Memory (option) 8MB, 16MB, 32MB non parity DIMM
(One 144-pin (max. 48MB)
DIMM slot)
CMOS RAM 242 bytes
Video 12.1-inch, 64K colors, 800×600
pixel DSTN color LCD
12.1-inch, 256K colors, 800×600
pixel TFT color LCD
Diskette drive 1.44MB (3-mode), 3.5-inch
CD-ROM drive 8X transfer speed
Hard disk drive 380/380D/385/385D
1.08GB, 2.5-inch, IDE interface
380E/380ED/385E/385ED
3 GB, 2.5-inch, IDE interface
5 GB, 2.5-inch, IDE interface
I/O port Headphone
Microphone
Port replicator
Audio 16-bit audio
Internal speaker
Internal microphone
Mechanical volume
Infrared transfer 4 million bps serial communication
Transmitter and receiver module
PC Card slots One Type-III
or two Type-II
ZV port
ThinkPad 380, 385 (2635) 57

FRU Removals and Replacements
This section contains information about removals and
replacements.
Do not damage any part. Only certified and trained
personnel should service the computer.
The arrows in the “Removals and Replacements”
section show the direction of movement to remove a
FRU, or to turn a screw to release the FRU. The
arrows are marked in numeric order, in square
callouts, to show the correct sequence of removal.
When other FRUs must be removed before removing
the failing FRU, they are listed at the top of the page.
To replace a FRU, reverse the removal procedure
and follow any notes that pertain to replacement.
See “Locations” for internal cable connections and
arrangement information.
When replacing a FRU, use the correct screw size as
shown in the procedures.
Safety Notice 1: Translation on page 8

small parts, are in place and are not left loose inside
metal flakes can cause electrical short circuits.

required by local ordinances or regulations.

the battery pack, and then disconnect any
interconnecting cables.


1010 Battery Pack
.1/ Turn the computer upside down.
Pull up the battery pack lock .2/, push it back .3/, and
then pull up the battery pack .4/.
ThinkPad 380, 385 (2635) 59

1020 DIMM Card / Backup Battery

.1/ Turn the computer upside down.
.2/.3/.4/.5/.6/: DIMM
.2/.3/.7/: Backup battery
When replacing:
Make sure the plus side is on top when replacing
the backup battery.
Step Size (Quantity) Torque

.2/ — 4 kgcm
Note: Only loosen the screw in step .2/.

1030 Keyboard Unit
Battery Pack (1010)

.1/ M 2.5 x 25mm, Nylon (1) 3 kgcm
.2/ (a)M 2.5 x 8mm, Nylon (3) 3 kgcm
(b)M 2.5 x 6mm, Nylon (1)
Note: Make sure you use the correct screw and tighten the
screw to the torque specified. Do not use the screw that you
removed, use a new screw.
.4/Turn the computer over again.
ThinkPad 380, 385 (2635) 61

Note: Pull the keyboard assembly forward a little in step
.7/.
When replacing:
When replacing the keyboard, put the name label
on it.

1040 CD-ROM/FDD Assembly
Battery Pack (1010)

Keyboard Unit (1030)
Note: Be careful that the computer does not fall backward

when the CD-ROM/FDD assembly is removed.
Models 380, 380D, 385, and 385D

.1/ M 2.5 x 6mm, Nylon (1) 4 kgcm
.2/ M 2.5 x 6mm (1) 4 kgcm
.4/ M 2.5 x 6mm, Special head (1) 3 kgcm
.5/ M 2.5 x 8mm, Nylon (2) 3 kgcm
.6/ M 2.5 x 6mm (1) 4 kgcm
ThinkPad 380, 385 (2635) 63

Models 380E, 380ED, 385E, and 385ED

.1/ M 2.5 x 6mm, Nylon (1) 4 kgcm
.2/ M 2.5 x 6mm (2) (a) 3 kgcm
(b) 4 kgcm
.5/ M 2.5 x 8mm, Nylon (2) 3 kgcm
.6/ M 2.5 x 6mm (1) 4 kgcm

1045 FDD
Battery Pack (1010)

CD-ROM/FDD Assembly (1040)
Models 380 and 380E

.1/.2/: Blank Bezel
.3/.4/: FDD Bezel
.3/.4/.5/.6/: FDD

.1/ M 2.6 x 4mm (1) 4 kgcm
.3/ M 2.6 x 4mm (1) 4 kgcm
.5/ M 2.6 x 2.8mm, Red screw (3) 4 kgcm
ThinkPad 380, 385 (2635) 65

Models 380D, 380ED, 385D, and 385ED
.1/.2/: FDD Bezel
.1/.2/.3/.4/ .5/.6/: FDD

.1/ M 2.6 x 4mm (1) 4 kgcm

.4/ M 2.6 x 2.8mm, Red screw (3) 4 kgcm
ThinkPad 380, 385 (2635) 67

1046 CD-ROM
Battery Pack (1010)

8X CD-ROM (73H9933)

.1/ M 2 x 2.4mm, Special head (4) 1.5 kgcm

8-20X CD-ROM (12J0115)

.1/ M 2 x 1.7mm, Special head (4) 1.5 kgcm
ThinkPad 380, 385 (2635) 69

1050 Speaker / Microphone
Battery Pack (1010)

Models 380, 380D, 385, and 385D

.1/.2/.3/: Speaker
.4/.5/.6/: Microphone
Note: To remove the microphone easily, pull up the
upper shield slightly.

.5/ M 2.5 x 6, Special head (2) 4 kgcm

.1/.2/: Speaker
.3/.4/.5/: Microphone
Note: To remove the microphone easily, pull up the
upper shield slightly.

.4/ M 2.5 x 6, Special head (2) 4 kgcm
ThinkPad 380, 385 (2635) 71

1060 Hard Disk Drive
Attention
Do not drop or apply any shock to the hard disk drive.
The hard disk drive is sensitive to physical shock.
Incorrect handling can cause damage and permanent
loss of data on the hard disk. Before removing the
hard disk drive, have the user make a backup copy of
all the information on the hard disk. Never remove the
hard disk drive while the system is operating or is in
suspend mode.
Models 380, 380D, 385, and 385D

Battery Pack (1010)

.2/ M 2.5 x 6mm (1) 4 kgcm

.5/ M 3 x 3mm (4) 4 kgcm
ThinkPad 380, 385 (2635) 73

When replacing: When replacing the slim-type (12.5
mm) hard disk drive, assemble the spacer as
follows:
1. Place the HDD spacer on the hard disk drive.
Note: Make sure that the spacer is oriented
properly.
2. Install the HDD-spacer assembly into the bracket;

then screw.

Model 380E, 380ED, 385E, and 385ED
Battery Pack (1010)

.2/ (a) M 2.5 x 6mm, (1) 4 kgcm
(b) M 2.5 x 6mm, Nylon (2)
.3/ M 2.5 x 6mm (3) (a) 3 kgcm
(b) 4 kgcm
.5/ M 2.5 x 6mm (1) 4 kgcm
ThinkPad 380, 385 (2635) 75

Note: Step .9/ is for the slim-type (12.5 mm) hard disk
drive only.
Attention
The hard disk drive is sensitive to physical shock.
When removing or replacing it, do not press the
shaded area of the hard disk drive.

1070 LCD Unit
Battery Pack (1010)


.2/ M 2.5 x 6mm, Nylon (5) 4 kgcm
Models 380, 380D, 385, and 385D, go to the next

page.
Models 380E, 380ED, 385E, and 385ED, go to
“Models 380E, 380ED, 385E, and 385ED” on
page 79.
ThinkPad 380, 385 (2635) 77

Models 380, 380D, 385, and 385D

.3/ M 2.5 x 6mm (1) 4 kgcm
Go to “All Models” on page 80.


.3/ M 2.5 x 6mm (2) (a) 3 kgcm
(b) 4 kgcm
Go to “All Models” on page 80.
ThinkPad 380, 385 (2635) 79

All Models

.8/ M 2.5 x 6mm (3) 4 kgcm

1080 System Board Assembly
Notes:
1. The system unit serial number must be restored when
the system board is replaced. To restore the system
unit serial number, select the option “Set system
identification” on the maintenance diskette. The flash
ROM on the system board contains the vital product
data (VPD)—that is, the system unit serial number,
system board system number, and other
computer-unique data.
2. Do not power off the computer when restoring the
VPD. The system unit serial number label is attached
to the base cover.
3. Before removing and replacing the system board
assembly, make sure that the PCMCIA cards are
removed and the eject levers are not sticking out.
Battery Pack (1010)
DIMM Cover (1020)
LCD Unit (1070)
Hard Disk Drive (1060)
ThinkPad 380, 385 (2635) 81

Note
As the PCMCIA eject buttons are sticking out, pull the
buttons out slightly and fold them to the right; then
push up the system board assembly from the bottom
when removing the system board assembly.

.5/ Special screw (1) 3 kgcm

1090 Upper Shield Case
Battery Pack (1010)

DIMM Cover (1020)
LCD Unit (1070)
System Board Assembly (1080)

.1/ M 2.5 x 6mm (2) 4 kgcm
.3/ M 2.5 x 8mm (1) 4 kgcm
ThinkPad 380, 385 (2635) 83

1100 Sub Card
Battery Pack (1010)

DIMM Cover (1020)
LCD Unit (1070)
Upper Shield Case (1090)

1110 Lower Shield Case
Battery Pack (1010)

DIMM Cover (1020)
LCD Unit (1070)

.2/ M 2.5 x 6mm (6) 4 kgcm
.3/ Stud screw (6) 4 kgcm
ThinkPad 380, 385 (2635) 85

Cable Routing
When replacing the air duct, refer to the following
artwork.

1120 PCMCIA Slot
Battery Pack (1010)

DIMM Cover (1020)
LCD Unit (1070)
Lower Shield Case (1110)

.1/ M 2 x 16mm (2) 2 kgcm
ThinkPad 380, 385 (2635) 87

1130 Fan
Battery Pack (1010)

DIMM Cover (1020)
LCD Unit (1070)
Upper Shied Case (1090)
Sub Card (1100)
Notes:
1. Be careful not to touch the rotor and blade of the fan
when assembling or disassembling.
2. Fix the fan cable on the air duct by using the cable
holder when replacing.

.2/ M 2 x 6mm (2) 2.5 kgcm

Cable Routing
When replacing the air duct, refer to the following
artwork.
ThinkPad 380, 385 (2635) 89

2010 LCD Front Cover
Battery Pack (1010)

DIMM Cover (1020)
LCD Unit (1070)
.1/.2/.3/: LCD Front Cover

.4/: Control Knob
Procedure continues on the following page.

Notes:
1. The LCD front cover has several latches. Release
the latches as shown in the figure in step .3/.
2. When replacing the control knob in step .4/, make
sure that it works correctly.

.2/ M 2.5 x 6mm (2) 4 kgcm
ThinkPad 380, 385 (2635) 91

2020 LCD Panel
Battery Pack (1010)

DIMM Cover (1020)
LCD Unit (1070)
LCD Front Cover (2010)
DSTN LCD Panel
Note: In step .4/, lift the LCD panel a little to disconnect

the flexible cable in step .5/.

.1/ M 2.5 x 6mm (4) 4 kgcm

TFT LCD Panel

.1/ M 2.5 x 6mm (4) 4 kgcm
ThinkPad 380, 385 (2635) 93

Type 1
Type 2

2030 LCD Inverter Card
Battery Pack (1010)

DIMM Cover (1020)
LCD Unit (1070)
LCD Panel (2020)
DSTN LCD

.1/ M 2.5 x 6mm (1) 4 kgcm
TFT LCD (Type 2 only)

.2/ M 2.0 x 3.7mm (2) 4 kgcm
ThinkPad 380, 385 (2635) 95

2040 LCD Misc. Parts
Battery Pack (1010)
DIMM Cover (1020)
LCD Unit (1070)
LCD Panel (2020)
LCD Inverter Card (2030)
Hinges/Latches DSTN LCD

.1/.2/.3/.4/: Hinges
.5/.6/: Latches

.1/ (a) M 2.5 x 6mm (2) 4 kgcm
(b) M 2.5 x 6mm, Special head (1)
.2/ M 2.5 x 6mm (2) 4 kgcm

TFT LCD: This artwork shows the TFT type 1 LCD.
For the type 2, do the same procedure.
.1/.2/.3/.4/: Hinges
.5/.6/: Latches

.1/ (a) M 2.5 x 6mm (2) 4 kgcm
(b) M 2.5 x 6mm, Special head (1)
.2/ M 2.5 x 6mm (2) 4 kgcm
ThinkPad 380, 385 (2635) 97

When replacing:
Replace the LCD miscellaneous parts as follows:

LCD Cable
DSTN LCD
ThinkPad 380, 385 (2635) 99

TFT LCD

Locations
Front View
.1/ LCD latch
.2/ Contrast control (DSTN model)
Brightness control (TFT model)
.3/ Headphone jack
.4/ Microphone/line-in jack
.5/ Volume control
.6/ Diskette drive
.7/ Diskette eject button
.8/ CD-ROM drive
.9/ CD-ROM eject button
.1ð/ CD-ROM emergency eject hole
.11/ TrackPoint III
.12/ Built-in speaker
.13/ Palm rest
.14/ Built-in microphone
.15/ Fn Key
.16/ Keyboard
.17/ Fan louver
.18/ Status indicator
.19/ LCD panel
ThinkPad 380, 385 (2635) 101

Rear View
.1/ External-monitor connector
.2/ Parallel connector
.3/ Serial connector
.4/ Power jack
.5/ External-input-device connector
.6/ Suspend mode indicator
.7/ Battery indicator
.8/ IR port
.9/ Power switch
.1ð/ PCMCIA slots
.11/ PC Card eject button
.12/ Security key hole

Bottom View
.1/ Memory-slot cover
.2/ System-expansion connector
.3/ Memory slot
.4/ Backup battery
.5/ Battery pack latch
.6/ Battery pack
.7/ Power shutdown switch
ThinkPad 380, 385 (2635) 103

Parts Listing 380, 385 (2635)
Models 380/380D/385/385D

Index System Unit
1 LCD Assembly
(see “Models 380/380D/385/385D” on page 108 )
2 Name Label Kit 05K4462
3 Keyboard Assembly (see Keyboard Section)
4 Subcard 73H9928
5 HDD Bracket 73H9936
6 Hard Disk Drive (1.08 GB) 39H2221
Hard Disk Drive (1.4 GB) 73H6419
7 System Board
For 380/380D/385/385D, 150MHz 83H6524
For 380D/385D, 150MHz-MMX 73H9923
8 Audio Jack Holder (see Misc. Parts)
9 Lower Shield Case 73H9927
10 Backup Battery 46H4132
11 Power Switch Knob (see Misc. Parts)
12 I/O Door 05K4345
13 Base Cover Assembly 73H9919
14 DIMM Cover Assembly 73H9921
15 Battery Pack (Li-ion) 73H9951
Battery Pack (NiMH) 73H9952
16 Battery Pack Latch Kit 11J8315
17 FDD Bezel 73H9932
18 Blank Bezel 73H9934
19 FDD 11J8338
20 8X CD-ROM 73H9933
21 Support Structure (see Misc. Parts)
22 CD/FDD Connector (CD-Model) 73H9935
FDD Connector (non CD-Model) 83H6527
23 Drive Bracket 73H9930
24 Speaker Assembly 73H9938
25 Microphone Assembly 73H9939
26 PC Card Slot 83H6523
27 Heat Sink (for fan) 83H6525
28 Fan 83H6526
29 Air Duct (see Misc. Parts)
30 Upper Shield Case 73H9929
31 Keyboard Bezel 73H9950
32 LCD GND Holder, Lower (see Misc. Parts)
AC Adapter (35W)
2-pin 12J1442
3-pin 12J1444
Cable Holder (Tape) 11J8376
Thermal Rubber 73H9924
TrackPoint III Cap 84G6536
ThinkPad 380, 385 (2635) 105

Models 380E/380ED/385E/385ED

Index System Unit
1 LCD Assembly
(see “Models 380E/380ED/385E/385ED” on page 111)
2 Name Label Kit 05K4462
3 Keyboard Assembly (see Keyboard Section)
4 Subcard 73H9928
5 HDD Bracket, upper 12J0142
6 HDD Spacer 12J0143
Note:
HDD spacer is for slim-type HDD (12.5mm).
Order either of the below hard disk drives
that match the FRU number of the drive being replaced.
7 Hard Disk Drive (2.1 GB) 12J4569
7 Hard Disk Drive (3 GB) 73H6430
7 Hard Disk Drive (3 GB) 10L6074
8 HDD Bracket, lower 12J0141
9 System Board
For 380E/385E, 150MHz-MMX 05K3115
For 380ED/385ED, 166MHz-MMX 12J0146
10 Audio Jack Holder (see Misc. Parts)
11 Lower Shield Case 12J0140
13 Power Switch Knob (see Misc. Parts)
14 I/O Door 05K4345
15 Base Cover Assembly 73H9919
16 DIMM Cover Assembly 73H9921
18 Battery Pack Latch Kit 11J8315
19 FDD Bezel 73H9932
20 Blank Bezel 73H9934
21 FDD 11J8338
Note:
Order either of the below CD-ROM drives
that match the FRU number of the drive being replaced.
22 8-20x CD-ROM 12J0115
22 8-20x CD-ROM 02K0491
23 Support Structure (see Misc. Parts)
24 CD/FDD Connector (CD-Model) 73H9935
FDD Connector (non CD-Model) 83H6527
25 Drive Bracket 12J0144
26 Box Speaker Assembly 02K4311
27 Microphone Assembly 73H9939
28 PC Card Slot (380E/385E) 83H6523
PC Card Slot (380ED/385ED) 05K4495
29 Heat Sink (for fan) 83H6525
30 Fan 83H6526
31 Air Duct (see Misc. Parts)
33 Keyboard Bezel 73H9950
34 LCD GND Holder, Lower (see Misc. Parts)
AC Adapter (35W)
2-pin 12J1442
3-pin 12J1444
Cable Holder (Tape) 11J8376
Thermal Rubber 73H9924
TrackPoint III Cap 84G6536
ThinkPad 380, 385 (2635) 107

Models 380/380D/385/385D
LCD FRU (DSTN)
1 LCD Cover 73H9940

2 LCD Inverter 73H9946
3 LCD Cable 73H9947
4 LCD Hinge 73H9942
5 LCD Lens (see Misc. Parts)
6 LCD Panel (12.1" DSTN) 73H9944
LCD Misc. Parts 73H9949

Includes the following:
Control Knob
LCD Upper Holder
Latch, Right
Latch, Left
Latch, Spring (2)
Latch, Holder (2)
LED Lens
Screw Cap (2)
Cable Clamp (1)

LCD FRU (TFT)
Type 1
1 LCD Cover 73H9941

2 LCD Panel (12.1" TFT) 05K9308
LCD Inverter 05K3119
3 LCD Cable 73H9948
4 LCD Hinge 73H9943

Include the following:
Control Knob
LCD Upper Holder
Latch, Right
Latch, Left
Latch, Spring (2)
Latch, Holder (2)
LED Lens
Screw Cap (2)
Cable Clamp (1)
ThinkPad 380, 385 (2635) 109

Type 2
1 LCD Cover 11J8860

2 LCD Panel (12.1" TFT) 11J9623
3 LCD Inverter 11J9622
4 LCD Cable 11J9625
5 LCD Hinge 73H9943

Control Knob
LCD Upper Holder
Latch, Right
Latch, Left
Latch, Spring (2)
Latch, Holder (2)
LED Lens
Screw Cap (2)
Cable Clamp (1)

Models 380E/380ED/385E/385ED
LCD FRU (FRSTN)
1 LCD Cover 73H9940

2 LCD Inverter 73H9946
3 LCD Cable 12J0139
4 LCD Hinge 73H9942
6 LCD Panel (12.1" FRSTN) 12J0138

Control Knob
LCD Upper Holder
Latch, Right
Latch, Left
Latch, Spring (2)
Latch, Holder (2)
LED Lens
Screw Cap (2)
Cable Clamp (1)
ThinkPad 380, 385 (2635) 111

LCD FRU (TFT)
Type 1
1 LCD Cover 73H9941

2 LCD Panel (12.1" TFT) 05K9308
LCD Inverter 05K3119
3 LCD Cable 73H9948
4 LCD Hinge 73H9943

Control Knob
LCD Upper Holder
Latch, Right
Latch, Left
Latch, Spring (2)
Latch, Holder (2)
LED Lens
Screw Cap (2)
Cable Clamp (1)

Type 2
1 LCD Cover 11J8860

2 LCD Panel (12.1" TFT) 11J9623
3 LCD Inverter 11J9622
4 LCD Cable 05K4358
5 LCD Hinge 73H9943

Control Knob
LCD Upper Holder
Latch, Right
Latch, Left
Latch, Spring (2)
Latch, Holder (2)
LED Lens
Screw Cap (2)
Cable Clamp (1)
ThinkPad 380, 385 (2635) 113

Keyboard
Arabic 11J8305
Belgian 83H6485
Canadian French 83H6488
Czech 11J8306
Danish 83H6487
Dutch 83H6480
French 83H6478
German 83H6477
Greek 11J8307
Hebrew 11J8308
Hungarian 11J8309
Italian 83H6479
Japanese 83H6476
Korean 11J8299
Latin Spanish 11J8302
Norwegian 83H6486
Poland 11J8311
Portuguese 11J8310
Russian 11J8300
Slovakian 11J8312
Slovenian 11J8313
Spanish 83H6482
Swedish / Finnish 83H6481
Swiss 83H6483
Turkish 11J8304
Taiwanese 11J8301
Thai 11J8303
U.K. English 83H6475
U.S. English 83H6474

Common/Option Parts List
Miscellaneous Parts
Misc. Parts 12J0145
Support structure
Air Duct
Audio Jack Holder
Power Switch Knob
LCD GNG Holder, Lower
Screw Kits 05K4313

Hex Stud, D-Sub (6)
M2 x 2.4, Pan head (4)
M2 x 1.8, Pan head (4)
M2 x 6, Pan head (2)
M2.5 x 3, Bind head (1)
M2.5 x 6, flathead (1)
M2.5 x 6, (Nylon) (9)
M2.5 x 6, Bind head, with washer (2)
M2.5 x 6, Big head (1)
M2.5 x 8, (Nylon) (5)
M2.5 x 25, (Nylon) (1)
M2.5 Special head (6)
M2.6 x 2.8, Bind head (3)
M3 x 3, Bind head (4)
Nylon Screw Kit 05K4316

M2.5 x 25 (Nylon) (1000)
ThinkPad 380, 385 (2635) 115

Options
Notes:
1. When you replace the AC Adapter, use the one for
the country you are in even if the computer is from a
different country.
2. The warranty for the system unit does not apply to all
options.
380/385 Port Replicator 84G1320
8X CD-ROM 73H9933
AC Adapter (56W)
2-pin 12J2585
3-pin 12J2583
Cover Set for 380/385 Port Replicator 84G1321
2.1 GB Hard Disk Drive Assembly 73H6427
Headset 85G1529
Interface Cable to System for Keyboard 84G2531
Interface Cable to Keyboard for Keypad 84G2532
Microphone 66G7871
Mini-DIN to Mini-DIN Cable. 84G6474
PS/2 Miniature Mouse 95F5723
SO-DIMM 8MB 42H2767
SO-DIMM 16MB 42H2768
ThinkPad 560 Port Replicator 46H4107

Numeric Keypad
Belgian 95F5741
Canadian French 95F5466
Danish 95F5467
Dutch 95F5467
French 95F6313
German 95F6314
Greek 95F5467
Hebrew 95F5741
Icelandic 95F5467
Italian 95F6316
Japanese 79F6401
Norwegian 95F5467
Spanish 95F6315
Swedish / Finnish 95F5468
Swiss / French 95F5711
Swiss / German 95F5715
Turkish 95F5467
U.K. English 95F5741
U.S. English 95F5741
Black Keypad
French 84G6286
German 84G6280
Italian 84G6292
Swedish 84G6304
U.K. English 84G6298
Norwegian 84G6310
U.S. English 84G2530
Black Keyboard
French 84G6285
German 84G6279
Italian 84G6291
Swedish 84G6303
Norwegian 84G6309
Accessories
Keyboard/Mouse Cable 54G0444
Tools
Tri-Connector Wrap Plug 72X8546
PC Test Card 35G4703
Audio Wrap Cable 66G5180
Screwdriver Kit 95F3598
ThinkPad Hardware Maintenance 06J0333
Diskette Ver 1.40
ThinkPad 380, 385 (2635) 117

Power Cords
IBM power cords for a specific country are usually

available only in that country:
For 2-pin power cords:
IBM Power Cord

Used in These Countries
Part Number
Bahamas, Barbados, Bermuda,
Bolivia, Canada, Cayman Islands,
Colombia, Costa Rica, Dominican
Republic, Ecuador, El Salvador,
Guatemala, Guyana, Haiti, Honduras,
13H5264 Jamaica, Korea (South), Mexico,
Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi
Arabia, Suriname, Taiwan, Thailand,
Trinidad (West Indies), United States
of America, Venezuela
Abu Dhabi, Albania, Antigua, Bahrain,
Brunei, Dubai, Fiji, Hong Kong, India,
Ireland, Kenya, Kuwait, Macao,
13H5267
Malaysia, Nigeria, Oman, People's
Republic of China, Qatar, Singapore,
United Kingdom

IBM Power Cord
Part Number
Austria, Belgium, Bulgaria, Chile,
Czech Republic, Denmark, Egypt,
Finland, France, Germany, Greece,
Hungary, Iceland, Indonesia, Israel,
13H5270
Italy, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Spain,
Sweden, Switzerland, Turkey, former
Yugoslavia
13H5273 Japan
Argentina, Australia, New Zealand,
13H5276 Papua New Guinea, Paraguay,
Uruguay
Bangladesh, Pakistan, South Africa,
13H5279
Sri Lanka

Note
The grounded adapter is required for full MPRII
compliance.
IBM Power Cord

Part Number Used in These Countries
Argentina, Australia, Papua New
76H3514 Guinea, New Zealand, Paraguay,
Uruguay
76H3516 Jamaica, Mexico, Netherlands
Antilles, Nicaragua, Panama, Peru,
Philippines, Saudi Arabia, Suriname,
Taiwan, Trinidad (West Indies),
Thailand United States of America,
Venezuela
Austria, Belgium, Bulgaria, Czech
Republic, Egypt, Finland, France,
Germany, Greece, Hungary, Iceland,
76H3518 Indonesia, Netherlands, Norway,
Poland, Portugal, Romania, Slovakia,
Spain, Sweden, Turkey, former
Yugoslavia
76H3520 Denmark
76H3522
Sri Lanka
ThinkPad 380, 385 (2635) 119

IBM Power Cord
76H3524
United Kingdom
76H3526 Japan
76H3528 Switzerland, Liechtenstein
76H3530 Chile, Italy, Ethiopia, Libya
76H3532 Israel
76H3535 Korea

ThinkPad 560, 560E (2640)
Read This First . . . . . . . . . . . . . . . . . 123
Checkout Guide . . . . . . . . . . . . . . . . 127
Memory Checkout . . . . . . . . . . . . . . 128
System Board Checkout . . . . . . . . . . . 129
Keyboard or Auxiliary Input Device Checkout . 129
TrackPoint III Checkout . . . . . . . . . . . 130
Diskette Drive Checkout . . . . . . . . . . . 130
Status Indicator Checkout . . . . . . . . . . 131
Power Systems Checkout . . . . . . . . . . 131
Port Replicator Checkout . . . . . . . . . . . 134
Power Management Features . . . . . . . . 135
Numeric Error Codes . . . . . . . . . . . . . 138
Diagnostic Error Codes . . . . . . . . . . . 142
Beep Symptoms . . . . . . . . . . . . . . . 144
No Beep Symptoms . . . . . . . . . . . . . 144
LCD-Related Symptoms . . . . . . . . . . . 145
Keyboard or TrackPoint III Related Symptoms . 145
Indicator-Related Symptoms . . . . . . . . . 146
Power-Related Symptoms . . . . . . . . . . 146
Function-Related Symptoms . . . . . . . . . 147
Peripheral-Device-Related Symptoms . . . . . 147
Infrared-Related Symptoms . . . . . . . . . . 148
Other Symptoms . . . . . . . . . . . . . . . 148
Intermittent Problems . . . . . . . . . . . . 148
Undetermined Problems . . . . . . . . . . . 149
Status Indicators . . . . . . . . . . . . . . . 150
Running the Diagnostics . . . . . . . . . . . 151
Displaying the Error Log . . . . . . . . . . . 152
Checking the Installed Devices List . . . . . . 152
Running a Low-Level Format . . . . . . . . . 153
Checking the PC Test Card LED . . . . . . . 153
Fn Key Combinations . . . . . . . . . . . . 153
Product Overview (560, 560E) . . . . . . . . . 154
1010 Backup Battery . . . . . . . . . . . . 157
1020 DIMM (If Installed) . . . . . . . . . . . 158
1030 Battery Pack . . . . . . . . . . . . . 159
1040 Frame . . . . . . . . . . . . . . . . 160
1050 Keyboard Unit . . . . . . . . . . . . . 163
1060 LCD Assembly . . . . . . . . . . . . 167
1070 Speaker . . . . . . . . . . . . . . . . 168
1080 Hard Disk Drive . . . . . . . . . . . . 169
1090 PCMCIA Slot Assembly . . . . . . . . 170
1100 System Board . . . . . . . . . . . . . 171
2010 LCD Front Cover . . . . . . . . . . . 173
2020 LCD Panel . . . . . . . . . . . . . . 175
2030 Inverter Card . . . . . . . . . . . . . 179
2040 LCD Cable and Hinges . . . . . . . . 181
Locations . . . . . . . . . . . . . . . . . . . . 183

Front View . . . . . . . . . . . . . . . . . 183
Bottom View . . . . . . . . . . . . . . . . . 184
Rear View . . . . . . . . . . . . . . . . . . 185
Parts Listing 560, 560E (2640) . . . . . . . . . 186
LCD FRU (DSTN) . . . . . . . . . . . . . . 189
LCD FRU (TFT) . . . . . . . . . . . . . . . 190

Read This First
section.
Important Notes
any FRUs.
Be extremely careful during such write
operations as copying, saving, or formatting.
Drives in the computer that you are servicing
might have been rearranged, or the drive startup
sequence might have been altered. If you select
an incorrect drive, data or programs can be
written over.
correct by referring to the parts list.
nothing to do with a hardware defect, such as:


How to Diagnose Multiple FRUs: When the

adapter or device has more than one FRU, the error code
could be caused by either FRU. Before replacing multiple
change.
ThinkPad 560, 560E (2640) 123

that is attached to the returned FRU.
2. Date of service
4. Date of purchase
6. Procedure index and page number in which the


Warranty Notes
During the warranty period, the customer may be
improper maintenance by the customer.

LCD panel cracked from the application of
excessive force or from being dropped
excessive force
Damage caused by the improperly insertion of a
PCMCIA Card or the installation of an
incompatible card
Diskette drive damage caused by the diskette
drive cover being pressed or by the insertion of
diskettes with multiple labels
Fuses blown by attachment of a nonsupported
device
Forgotten computer password (making the
computer unusable)

Missing parts might be a symptom of
unauthorized service or modification.
HDD spindles can become noisy from being
subjected to excessive force or from being
dropped.
ThinkPad 560, 560E (2640) 125

How to Disable the Power-On Password
2. Remove the frame (see “1040 Frame” on page 160).
3. Flip the keyboard over as shown in the figure.
4. Jumper the two password jumper pads (either R364
or R39) on the system board.
5. Power on the computer to clear the password.

6. Replace the keyboard and the frame.
Note: When replacing the frame, make sure the
frame fits correctly. If it is not in place, the
click buttons of the TrackPoint III cannot be
pressed. (See the note in “1050 Keyboard
Unit” on page 163.)
7. Replace the screws.
8. Power on the computer and wait until the POST ends.
9. Verify that the password prompt does not appear.
To reactivate the password, set the password again.

power off when power is not completely off or the
microcode is in a hung state. See “Bottom View” on
page 184 for the power shutdown switch.

Checkout Guide
problems.
system responses.
possible.
the same operation.
Note: To run the diagnostics, refer to “Running the
Diagnostics” on page 151.

symptoms column, and find the description that best
the “Go To” column.
Symptoms (Verified) Go To
stay on.)
indicated. No Beep Symptoms table.
table.
The diagnostic test detected “Running the Diagnostics”
an error and displayed a on page 151.
FRU code.
devices.
Other Symptoms table.
Symptoms cannot be Use the customer-reported
problems.) “Symptom-to-FRU Index” on
page 138.
ThinkPad 560, 560E (2640) 127

Memory Checkout
DIMM cards are available for increasing memory capacity.
The following figure indicates the displayed memory
values.
DIMM 560 560E

No 7808KB 16000KB
DIMM
installed
8MB 16000KB 24192KB

16MB 24192KB 32384KB
32MB 40576KB 48768KB
64MB — 81536KB

Use the following procedure to isolate memory problems.

Note: Make sure that the DIMM is fully installed into the
connector. A loose connection can cause an error.
1. Power off the computer and remove the DIMM from
its slot (if installed).
the system board.
DIMM.

parallel port. See “Displaying the Error Log” on page 152
for more information.


New versions of system programs
New features or options are added

2. Insert the System Program Service Diskette into
drive A and power on the computer.

System Board Checkout

The processing functions are performed by the system
board. When a numeric code calls the system board as a
FRU, use the following procedure to isolate the problem:
This test verifies the system board. If no error is
detected, return to “Checkout Guide” on page 127.
2. If FRU code 10 appears, replace the system board.

Keyboard or Auxiliary Input Device

Checkout
be tested.

connector on the system board.
If the keyboard cable connection is correct, run the

Keyboard Test by doing the following:
1. Go to the diagnostic menu screen by pressing Ctrl+A
in the Easy-Setup screen.
2. Press Ctrl+K; a layout of the keyboard appears on
the screen.
3. Check that when each key is pressed, the key's
Note: When the Fn key is pressed, a black square
briefly appears.

nondefective FRU.
Reseat the keyboard cable.

computer:
Numeric keypad
If any of the these devices do not work, reseat the cable

ThinkPad 560, 560E (2640) 129

If the problem is not corrected, replace the device and then
the system board.


with the following.


do the following:
If either the pointing stick or the click button do not work,
Reseat the keyboard cables.
Diskette Drive Checkout

drive, or diskette. A scratch, write-enabled, nondefective
FDD-1 represents an external diskette drive attached

through the external diskette drive connector. FDD-2
represents the port replicator.

cause damage to the drive or cause the drive to fail.

1. Go to the advanced diagnostic mode by pressing
Ctrl+A from the diagnostic menu.
2. Select Tool; then select the FDD-1 or FDD-2 icon
and press the spacebar. A √ mark appears next to
the selected icon.

3. Press Enter.
FDD-1 or 51 for FDD-2 appears. If the diskette itself
10. If FDD-2 test detects an error, move the drive to the
computer's diskette drive connector directly, if
possible, and test it again as FDD-1.
If no errors occur in the FDD-1 position, the drive is
not defective. Go to “Port Replicator Checkout” on
page 134 to isolate the replicator problem.
Status Indicator Checkout

If an LED problem occurs, do the following:
3. All the LEDs in the indicator panel should turn on for
a moment soon after the computer is powered on.
Make sure they turn on.
If the problems remains, replace the system board.

computer using each of the following power sources.
1. Remove the battery pack and diskette drive.
supplied.
battery pack.
supply check in the following list:
“Checking the AC Adapter”
“Checking Operational Charging” on page 132
“Checking the Battery Pack” on page 133
“Checking the Backup Battery” on page 134

used.
ThinkPad 560, 560E (2640) 131

and installation.
Adapter cable. See the following figure.
(16 - 10 V)
Pin Voltage (V dc)

1 +14.5 to +17.0
2 Ground
Replace the DC/DC card.

If the problem is not corrected, go to
over-voltage protection circuit to be fully discharged
and initialized.
Adapter.
always indicate a defect.


indicator does not turn on, remove the battery pack and let
it return to room temperature. Reinstall the battery pack.
If the charge indicator still does not turn on, replace the
battery pack.
DC/DC card. Then reinstall the battery pack. If the
reinstalled battery pack is not charged, go to the next
section.

Checking the Battery Pack: Battery charging will
not start until the Fuel-Gauge shows that less than 95% of
the total power remains; with this condition the battery
pack will charge to 100% of its capacity. This protects the
battery pack from being overcharged or having a
shortened life.
Do the following:
following figure:

1 +0 to +13.5
2 Send
3 Thermal
4 Ground (−)
5 Select
Note: Signal lines, not used in these steps, are used

the battery.

Note: In this case, the battery pack is
over-discharged. It takes at least 2 hours to
recharge the battery pack even if the indicator
does not turn on.
not defective.

ThinkPad 560, 560E (2640) 133

pack. If the resistance is correct, replace the DC/DC
card. If the problem persists, replace the system
board.

from the computer.
2. Turn the computer upside down.
3. Remove the DIMM cover and backup battery (see
“1010 Backup Battery” on page 157).
following figure.
Note: Be careful not to measure the wrong side of
the backup battery.
Wire Voltage (V dc)

Red +2.5 to +3.7
Black Ground

Port Replicator Checkout

Use the following procedure to isolate a port replicator
problem. A port replicator attaches to the system
expansion connector at the bottom of the computer.
attached.

6. Go to the “Running the Diagnostics” on page 151 and
run the diagnostics.
replicator.
the replicator
the replicator
FDD-2 device test on the failing device with
scratch diskette
the system board.

battery power.
Standby Mode: In standby mode the following

occurs:

Standby is requested by the Fn key. (Fn+F3)
There has been activity under auto-standby in the
The computer exits standby and resumes operation when

any key is pressed.
Suspend Mode: In suspend mode, the following

occurs, in addition to what occurs in standby mode:
The LCD is powered off.
The hard disk is powered off.
The CPU stops.

The LCD is closed.
ThinkPad 560, 560E (2640) 135

Notes
Notes:
1. In the ThinkPad Features program, the computer
closed”.
Cards, the computer enters standby mode; the
PC Card and application program remain active.
3. The computer cannot enter suspend mode while
a communication link is running.
Events that cause the computer to resume operation:

The LCD is opened.
The real time clock alarm is signaled.
The ring indicator (RI) is activated.
The Fn key is pressed.
(Resume) An external keyboard key is pressed while
the computer is operating with ac power.
The computer also exits suspend mode when timer

conditions are satisfied for entering hibernation mode.

Hibernation Mode: In hibernation mode, the
following occurs:
The system is powered off.
Note
The computer cannot enter hibernation mode when
the computer is powered with ac power and a
communication PC Card is used.
Events that initiate hibernation mode:

(Fn+F12).
A critically low battery condition occurs.
The computer exits hibernation mode and resume

operation when the power-on switch is operated. When
power is turned on, the hibernation history in the boot
record on the hard disk is recognized and system status is
restored from the hard disk to resume operation.
ThinkPad 560, 560E (2640) 137

first.
sequence shown in the “FRU/Action” columns. If a
FRU did not solve the problem, put the original part
back in the computer. Do not replace a
nondefective FRU.


any number.


Numeric Error Codes

10X 1. System board
102: Timer failure.
failure.
104: Protected mode
failure.
105: Last 8042
command not
accepted.
108: Timer bus test
failure.
109: Low meg-chip
select test.
110 1. Go to “Memory
(Planar parity.) Checkout” on
page 128.
2. DIMM card
3. The computer is
attached to the
expansion unit.
4. System board

(I/O parity.) Checkout” on
page 128.
2. System board
page 134.
2. Backup battery
3. System board
163 1. Set time and date
(Time and date was not 2. System board
set.)
2. Backup battery
3. System board
174 1. Check device
(Configuration error: configuration.
Installed Devices List” on assembly
page 152 before changing 3. System board
any FRUs.)
184 1. Reset the POP
(POP check sum error.) (power-on password)
in Easy-Setup.
(Depleted battery pack was Battery Pack” on
installed when the power page 133.
was on.)
191XX 1. System board
(PM initialization error.)
195 1. Check if the
(The configuration read from configuration was
the hibernation area does changed.
not match the actual For example, check if
configuration.) the DIMM card is
added.
HDD.)
1XX 1. System board
ThinkPad 560, 560E (2640) 139

error. page 128.
202: Memory line error 2. DIMM card
00–15. 3. System board
16–23.
205: Memory test
failure on on-board
memory.
221: ROM to RAM
remap error.
301, 303, 304, 305, 3XX 1. Go to “Keyboard or
(301: Keyboard error.) Auxiliary Input
Device Checkout” on
page 129.
2. Keyboard
3. External numeric
keypad
6. System board
(601: Diskette drive or Checkout” on
controller error.) page 130.
2. Diskette drive
assembly
3. Diskette
4. System board
(Diskette read error.) Checkout” on
page 130.
2. Diskette
3. Diskette drive
assembly
(Unacceptable ID was read Checkout” on
from the diskette drive.) page 130.
2. Diskette drive
assembly
3. System board
3. System board
1201: Serial_B test failure. (infrared)
controller failure.
1780, 1790: Hard disk
0 error.
1781, 1791: Hard disk
1 error.

(2401: System board video
error.)
808X 1. PCMCIA Slot
8081: PCMCIA Assembly
test failure.
8601: System bus
error–8042 mouse
interface.
error.
8603: System bus
(Pointing device error when cable on the system
TrackPoint III is enabled.) board.
8611: System bus 2. Keyboard
error–I/F between 8042 3. External mouse
and IPDC. 4. System board
8612: TrackPoint error.
8613: System board or
TrackPoint error.
4. Check that the
no failure and is
I9990303 1. System board
sum error.)
Other codes not listed 1. Go to “Undetermined
above Problems” on
page 149.
ThinkPad 560, 560E (2640) 141

If an error is detected, the following appears:
The device ID and error code indicate the detailed portion

of the FRU that caused the error. If replacing a FRU does
not correct the problem, see the device ID or error code
from the previous failure. If they have changed, the cause
might be because the new FRU is detective or that the
FRU was incorrectly installed.

tests, a three-digit device ID is displayed, indicating the
suspected device.

ID
001 System board
003 Keyboard
086 Pointing device
002 Memory
050 Display
017 Hard disk drive

ID
or FDD connector of the
computer

or FDD Connector of the
port replicator
080 PCMCIA
009 Parallel
011, Serial
012
103 IR
150 Audio (ESS)

indicates two suspected FRUs. Replace the FRU that is
indicated by the two leftmost digits first; then replace the
FRU that indicated by the two rightmost digits. No FRU
is assigned to code 00. If only one FRU is suspected, the
other FRU code is filled with zeros. See the reference
page before replacing the FRU.
FRU Code FRU

10 System board
30 Reserved
33 External mouse
40 LCD assembly
45 External CRT
60 1. Reseat the hard disk drive
2. Hard disk drive
ThinkPad 560, 560E (2640) 143

FRU Code FRU
If the problem still remains after replacement of the FRUs,

go to “Undetermined Problems” on page 149.
Beep Symptoms
LCD. 2. LCD assembly
3. System board
source.”
beeps, and a blank or 2. LCD assembly
unreadable LCD.
operated.
(System cannot power on
system to completely shut
down before changing the
battery).
page 138.
screen.
No Beep Symptoms
2. DC/DC card
3. System board
4. Power sources
No beep, power-on indicator DC/DC card
on, and a blank LCD during System board
POST.
on, and a blinking cursor System board
only during POST.

speaker.
2. Speaker
3. System board
Important

921,000 thin-film transistors (TFTs). A small number
should be replaced if the number of missing,
discolored, or lighted dots in any background is 21 or
more.

on, and a blank LCD during System board
POST.
working, or connectors.
LCD too dark, or 2. LCD assembly
3. System board
be adjusted, or
LCD contrast cannot
be adjusted.
unreadable, or for “LCD-Related
pels, or 2. Reseat all LCD
Screen abnormal, or connectors.
Wrong color displayed. 3. LCD assembly
4. System board
LCD has extra horizontal or LCD assembly
Keyboard or TrackPoint III Related

Symptoms
keys) does not work. cable on the system
board.
2. Keyboard
3. System board
ThinkPad 560, 560E (2640) 145

work. cable on the system
board.
Checkout” on
page 130.
3. Keyboard
4. System board
Indicator incorrectly remains System board
off or on, but system runs DC/DC card
correctly.
Battery power status 1. Check that a correct
indicator blinks from green, battery is installed.
yellow, to orange. 2. Battery pack
3. DC/DC card
4. System board
Battery indicator does not c.
turn on when the battery is DC/DC card
installed.
Battery pack
System board
on page 131.
2. Battery pack
2 hours.
4. DC/DC card
5. System bard
6. Power sources
The system does not power 1. Press the power
off. shutdown switch.
(See “Power Shutdown 2. DC/DC card
Switch” on page 126.) 3. System board

Function-Related Symptoms
the LCD is closed or and check that the
opened. computer can enter
suspend mode.
system and press
Fn+F4. If the
computer enters
suspend mode,
suspect that the
3. LCD assembly
4. System board
not go higher than 90%. Battery Pack” on
page 133 and see the
note.
actual size.
devices. page 152.
work correctly. Self-Test” in “Common
Devices Checkout”
section.
Printer problems. 1. Run printer self-test.
3. Cable
4. System board
3. System board
ThinkPad 560, 560E (2640) 147

near the computer.
The computer may
light.
3. Run the advanced
error occurs and a
replace the parts
shown by the FRU
code.
Other Symptoms
Errors occur only when the See “Port Replicator
port replicator is used. Checkout” on page 134.
PCMCIA slot pin is PCMCIA slots assembly
damaged.

and the problem remains, see “Undetermined

errors exist.

inoperative. Follow these procedures to isolate the failing
FRU (do not isolate nondefective FRUs).

computer.
FRU.
3. Remove or disconnect all of the following devices:
a. Non-IBM devices
connector
d. Battery pack
e. Hard disk drive
f. Diskette drive
g. DIMM
h. PC Cards
6. If the problem does not recur, reconnect the removed
devices one at a time until you find the failing FRU.
one at a time. Do not replace a nondefective FRU.
LCD assembly
System board
ThinkPad 560, 560E (2640) 149

“Running the Diagnostics” on page 151
“Displaying the Error Log” on page 152
“Running a Low-Level Format” on page 153
“Checking the PC Test Card LED” on page 153
Status Indicators

.1/Battery Green Battery fully
charged
Orange Battery
charging
Blinking Battery needs
orange charging
.2/Hard Disk In Use Orange Data is read
from or written
to the hard disk
drive.
.3/Numeric Lock Green Numeric keypad
on the keyboard
is enabled.
.4/Caps Lock Green Caps lock mode
is enabled.
.5/Scroll Lock Green Arrow keys can

be used as
screen-scroll
function key.
.6/Suspend Mode Green Suspend mode
Blinking Entering
Green suspend mode
.7/Power On Green Power on
Running the Diagnostics

interact with the tests. The Enter key works the same as
selecting the OK icon to reply OK.
5. OK appears when the test ends without any errors.
6. Start the Advanced Diagnostic test by pressing
Ctrl+A on the basic diagnostic menu screen.
7. Select Tool to install the tools.
8. Select a device, press the Spacebar, and install the
tool. You can install the multiple devices by repeating
this step.
A √ mark appears beside the selected devices.
ThinkPad 560, 560E (2640) 151

9. Select OK and press Enter if the selection is OK.
Displaying the Error Log

Do the following to display the errors.

3. Press Ctrl+E.
Esc.
The error log is not saved when the system is powered off.


example, FDD-2 appears in a dark shade when NO
second FDD is installed), do the following:
an FDD-1.

dark shade, because the icons represent subsystems of
the system board and not the attachment of the devices.
The FDD-1 icon represents the first drive in the system

configuration for each type of device. For Model ThinkPad
720 and 720C, FDD-1 represents an external diskette drive
attached through the external diskette drive connector.
Similarly, the FDD-2 icon represents the second drive,
usually attached through a port replicator.

Running a Low-Level Format

2. Insert the ThinkPad hardware maintenance
diskette Ver 1.30 or later into diskette drive A and
power on the computer.
Checking the PC Test Card LED

Fn Key Combinations

Fn + Description
F1 Reserved
F5 Reserved
F6 Reserved
F7 Switching between LCD and CRT display
F8 Reserved
F9 Reserved
F10 Reserved
F11 Switching power management mode
(High Power, Intelligent, and Economy)
ThinkPad 560, 560E (2640) 153

Product Overview (560, 560E)
The following table is an overview of the system features.
Feature Description
Processor 560
Intel Pentium 100 MHz
Intel Pentium 120 MHz
Intel Pentium 133 MHz
560E
Intel Pentium MMX 150 MHz, L2
cache
Intel Pentium MMX 166 MHz, L2
cache
Bus Architecture PCI Bus
Memory 560
(Standard) 8MB (on the system board)
560E
16MB (on the system board)
Memory (Option) 560
8MB, 16MB, 32MB DIMM card
(max. 40MB)
560E
8MB, 16MB, 32MB, 64MB DIMM
card (max. 80MB)
CMOS RAM 114 bytes
VGA Video 560
11.3-inch, 256 colors, 800×600
12.1-inch, 64K colors, 800×600
pixel TFT color LCD
560E
11.3-inch, 64k colors 800×600
12.1-inch, 256K colors, 800×600
pixel TFT color LCD
Diskette Drive 1.44MB (2-mode), 3.5-inch
(External) 1.44MB (3-mode), 3.5-inch, for
Japan
Hard Disk Drive 560
810MB, 2.5-inch, IDE interface
560E
I/O Port Headphone
Microphone
Port replicator

Feature Description
Audio 16-bit audio
Internal speaker
Internal microphone
Mechanical volume
Infrared Transfer 560
IrDA** 1.0
560E
IrDA 1.1
PCMCIA One Type-III
or two Type-II
ThinkPad 560, 560E (2640) 155

replacements.
Do not damage any parts. Only certified, trained
The arrows in the “Removals and Replacements”
section show the direction of movement to remove a
FRU, or to turn a screw to release the FRU. The
arrows are marked in numeric order, in square
callouts, to show the correct sequence of removal.
When other FRUs must be removed before the failing
FRU is removed, they are listed at the top of the
page.
See “Locations” for internal cable connections and
arrangement information.
When replacing a FRU, use the correct screw size as
shown in the procedures.





1010 Backup Battery
Turn the computer upside down.
Step Length (Quantity) Torque

.1/ 7 mm, Nylon (1) 4.0 kgcm
Note: Make sure you use the correct screw and tighten it to
the torque specified. Do not use the screw that you removed,
use a new screw.
ThinkPad 560, 560E (2640) 157

1020 DIMM (If Installed)

.1/ 7 mm, Nylon (1) 4.0 kgcm
use a new screw.

1030 Battery Pack
ThinkPad 560, 560E (2640) 159

1040 Frame
Battery Pack (1030)

.1/ 12 mm, Nylon (2) 4.0 kgcm
.2/ 7 mm, Nylon (6) 4.0 kgcm
use a new screw.

ThinkPad 560, 560E (2640) 161
Note
Be careful not to remove the Esc key when you
remove the frame. If the Esc key is removed,
replace it as shown.
When replacing the frame, check whether the

click buttons of the TrackPoint III can be pressed
correctly.
If the frame is not in place, the click buttons will
not work.

1050 Keyboard Unit
Battery Pack (1030)

.1/ 12 mm, Nylon (2) 4.0 kgcm
.2/ 7 mm, Nylon (12) 4.0 kgcm
use a new screw.
When replacing::
When replacing the frame, first replace the middle
four screws shown in black in the figure; then
check whether the click buttons of the TrackPoint
III can be pressed correctly.
If the frame is not in place, the click buttons will not

work.
ThinkPad 560, 560E (2640) 163

Note
Be careful not to remove the Esc key when you
remove the frame. If the Esc key is removed, replace
it as shown.
ThinkPad 560, 560E (2640) 165

1060 LCD Assembly
Battery Pack (1030)
Note: For the LCD FRU removals and replacement, go to
“2010 LCD Front Cover” on page 173.

.1/ 4 mm, flathead, Nylon (2) 4.0 kgcm
.2/ 7 mm, Nylon (2) 4.0 kgcm
.3/ 4 mm (1) 3.0 kgcm
use a new screw.
ThinkPad 560, 560E (2640) 167

1070 Speaker
Battery Pack (1030)

Attention
Do not drop or apply any shock to the hard disk
drive. The hard disk drive is sensitive to physical
shock. Incorrect handling can cause damage and
permanent loss of data on the hard disk. Before
removing the hard disk drive, have the user make a
backup copy of all the information on the hard disk.
Never remove the hard disk drive while the system is
operating or is in suspend mode. Remove the hard
disk drive exactly as shown in the figure. Do not
apply any extra force to the hard disk drive when
removing it.
Battery Pack (1030)


.1/ 7 mm, Nylon (1) 4.0 kgcm
.5/ 3 mm (2) 3.0 kgcm
use a new screw.
ThinkPad 560, 560E (2640) 169

1090 PCMCIA Slot Assembly
Battery Pack (1030)
Note: Before removing and replacing the PCMCIA slot
assembly, make sure that the PCMCIA cards are
removed and the eject levers are not sticking out.

.1/ 7 mm, Nylon (4) 4.0 kgcm
use a new screw.

1100 System Board
DIMM (If Installed) (1020)
Battery Pack (1030)
LCD Assembly (1060)
Speaker (1070)
PCMCIA Slot Assembly (1090)
Notes:
identification” on the maintenance diskette. The flash
ROM on the system board contains the vital product
data (VPD) – that is, the system unit serial number,
2. Do not power off the computer when restoring the
VPD. The system unit serial number label is attached
to the base cover.

.1/ 4 mm, X' (6) 3.0 kgcm
.2/ 3 mm (1) 2.0 kgcm
use a new screw.
ThinkPad 560, 560E (2640) 171

.4/ 4 mm, Nylon (2) 4.0 kgcm
use a new screw.

Battery Pack (1030)
LCD Assembly (1060)
Important

921,000 thin-film transistors (TFTs). A small number
of missing, discolored, or constantly lighted dots is
characteristic of TFT LCD technology, but excessive
more.

.2/ M 2.5 x 6 mm, flathead (3) 3.0 kgcm
use a new screw.
ThinkPad 560, 560E (2640) 173

The LCD front cover has several latches. Release
the latches as shown in step .3/.
For the DSTN LCD, there are two slide knobs in step
.4/.
When replacing:
Make sure that the slide knobs work correctly.

2020 LCD Panel
Battery Pack (1030)

LCD Assembly (1060)
DSTN Panel

use a new screw.
When Replacing:
Connect the LCD connector to the inverter card by
lining them up straight:
ThinkPad 560, 560E (2640) 175

TFT Panel
TFT LCD Note
For Model 560, use only the TFT 1 LCD.
For Model 560E:
– When replacing the entire LCD assembly,
use only the TFT 2.
– When replacing the an individual LCD FRU,
use either the TFT 1 or the TFT 2
depending on what the other LCD FRUs in
the assembling are using.
To distinguish the TFT 1 panel from the TFT 2
panel, note the shape of its cable, shown by the
arrow in the circle.
TFT 1 (P/N 12J1600)

.1/ M 2.5 x 6 mm (4) 3.0 kgcm
use a new screw.

TFT 2 (P/N 11J9626)

.1/ M 2.5 x 6 mm (4) 3.0 kgcm
use a new screw.
Attention
When connecting the flexible cable to the rear of the
LCD panel, do not press on the LCD glass surface.
Pressing on the glass surface might damage the LCD.
Press only on the connector.
ThinkPad 560, 560E (2640) 177

When replacing:
There are two types of rear covers for the Model
560E TFT LCD unit. Verify the type and follow the
relevant information.
1. If there are bosses on the rear cover, put each boss
into each hole of the LCD panel assembly.
2. If there are no bosses on the rear cover, assemble

the panel as shown in the following figure:
Note: The difference between A and B must be less
than 0.4 mm.

2030 Inverter Card
Battery Pack (1030)

LCD Assembly (1060)
LCD Panel (2020)
DSTN Panel

use a new screw.
ThinkPad 560, 560E (2640) 179

TFT Panel
When Replacing: Ensure the LCD connector and inverter

card are properly aligned.

.2/ M 2.0 x 3.7 mm, flathead (2) 3.0 kgcm
use a new screw.

2040 LCD Cable and Hinges
DIMM (If Installed) (1020)
Battery Pack (1030)
LCD Assembly (1060)
LCD Panel (2020)
Inverter Card (DSTN only)(1140)
DSTN
.1/.2/: LCD cable
.3/.4/: Hinges
When replacing: see the following figure.

.3/ M 2.5 x 6 mm (3) 3.0 kgcm
flathead
use a new screw.
ThinkPad 560, 560E (2640) 181

TFT
.1/.2/: LCD cable
.3/.4/: Hinges
When replacing:
See the following figure:

.3/ M 2.5 x 6 mm (3) 3.0 kgcm
flathead
use a new screw.

Locations
Front View
.1/ LCD
.2/ Contrast Control
.3/ Brightness Control
.4/ Headphone Jack
.5/ Microphone/Line-In Jack
.6/ Volume Control
.7/ PCMCIA Slots
.8/ PC Card Eject Buttons
.9/ Battery Pack
.1ð/ TrackPoint III
.11/ LCD Latch
.12/ Fn Key
.13/ Keyboard
.14/ Indicator Panel
.15/ Built-In Microphone
ThinkPad 560, 560E (2640) 183

Bottom View
.1/ System-Expansion Connector
.2/ Power Shutdown Switch
.3/ Memory Slot
.4/ Memory-Slot Cover
.5/ Battery Pack Latch

Rear View
.1/ Power Switch
.2/ IR Port
.3/ External Diskette Drive Connector
.4/ External Monitor
.5/ Parallel Connector
.6/ Serial Connector
.7/ Security Keyhole
.8/ External-Input-Device Connector
.9/ Power Jack
ThinkPad 560, 560E (2640) 185

Parts Listing 560, 560E (2640)

Index System Unit
1 LCD Assembly (11.3 DSTN) 20H4267
(U.S.-2640, model 1xx, 3xx, 5xx)
See “LCD FRU (DSTN)” on page 189 for LCD FRU.
LCD Assembly (12.1 TFT 1) 12J1600
(U.S.-2640, model 2xx, Exx, Fxx)
(These models may instead use TFT 2 below)
See “TFT 1 (12J1600)” on page 190 for LCD FRU.
LCD Assembly (560E, 12.1 TFT 2) 11J9626
(U.S.-2640, model 2xx, 4xx, Exx, Fxx, Hxx)
See “TFT 2 (11J9626)” on page 191 for LCD FRU.
Note for the TFT LCD:

For Model 560, use only the TFT 1 LCD.
For Model 560E:
– When replacing the entire LCD assembly,
use only the TFT 2.
– When replacing an individual LCD FRU,
match the new FRU to the installed FRU.
See “TFT Panel” on page 176 to distinguish
the TFT type.
ThinkPad 560, 560E (2640) 187

Index System Unit
2 Frame 46H4141
Note: This FRU includes two model labels.
Verify the model and attach the correct label.
3 Keyboard (see keyboard section)
4 TrackPoint III 84G6536
5 Speaker 46H4133
6 EMI Bracket I/O 46H4149
7 System Board (100 MHz) 05K4302
(U.S.-2640, model 5xx)
System Board (120 MHz) 05K4303
(U.S.-2640, model Exx)
(U.S.-2640, model Fxx)
(U.S.-2640, model 1xx, 2xx)
System Board (560E, 150 MHz) 05K4306
(U.S.-2640, model 3xx)
System Board (560E, 166 MHz) 05K4307
(U.S.-2640, model 4xx, Hxx)
8 PCMCIA Slot 46H4134
9 Rubber Cap I/O 46H4151
10 EMI Spring 46H4145
11 Base Cover 46H4084
Base Cover (560E) 11J8917
12 DIMM Cover 46H4131
13 PCMCIA Cover 46H4127
15 Bracket Battery Guide 46H4135
16 FDD Connector Cover 46H4128
17 Power Switch 46H4138
18 HDD Bracket 46H4137
19 Hard Disk Drive (810 MB) 39H2220
(U.S.-2640, model 5xx, Exx)
(U.S.-2640, model Fxx)
Note:
Order either of the below hard disk drives that
match the FRU number of the drive being replaced.
(U.S.-2640, model 1xx, 2xx, 3xx, 4xx)
Hard Disk Drive (2.1 GB) 12J4569
20 HDD Flexible Cable 11J8920
21 DC/DC Card, 560 05K4300
(U.S.-2640, model 1xx, 2xx, 5xx, Exx, Fxx)
21 DC/DC Card, 560E 05K4301
(U.S.-2640, model 3xx, 4xx, Hxx)
22 Keyboard Sheet 46H4150
23 Battery Pack 46H4144
External FDD (2-mode) 10H4056
(U.S.-2640, model 1xx, 2xx, 3xx, 4xx, 5xx,
Exx, Fxx, Hxx)
External FDD (3-mode) 39F2086
External FDD Cable 12J1711
AC Adapter (35W) 2-pin 12J1442
AC Adapter (35W) 3-pin 12J1444
AC Adapter 85G6698
Screw Cap 66G5046
Screw Cap, rear 11J8919

LCD FRU (DSTN)
Index System Unit

1 LCD Front Cover 20H4265
2 Control Knob 46H4158
3 LCD Panel —
4 Spacer 46H4159
5 Inverter Card 46H4152
6 Shield Sheet 46H4157
7 LCD Cable 46H4156
8 Hinges 46H4155
9 LCD Rear Cover 20H4263
ThinkPad 560, 560E (2640) 189

LCD FRU (TFT)
TFT 1 (12J1600)
Index System Unit

1 LCD Front Cover 05K4603
2 Control Knob 11J9664
3 LCD Panel —
4 Inverter Card 82H5509
6 LCD Cable 12J1601
7 Hinges 11J9663
8 LCD Rear Cover 11J9646

TFT 2 (11J9626)
Index System Unit

1 LCD Front Cover 11J9627
2 Control Knob 46H4224
3 LCD Panel —
4 Inverter Card 11J9632
6 LCD Cable 11J9629
7 Hinges 11J9628
8 LCD Rear Cover 11J9646
ThinkPad 560, 560E (2640) 191

Keyboard
Arabic 97H3886
Belgian 97H3884
Danish 97H3879
Dutch 97H3878
French 97H3876
German 97H3875
Greek 97H3889
Hebrew 97H3887
Italian 97H3877
Japanese 97H3893
Korean 97H3894
Latin Spanish 97H3890
Norwegian 97H3881
Portuguese 97H3885
Russian 97H3892
Spanish 97H3880
Swedish or Finnish 97H3883
Swiss 97H3882
Turkish 97H3888

Common and Option Parts List
Miscellaneous Parts
Screw Kit 12J0808
Screw Kit (M2.5 x 4 mm, nylon coating) 97H3917
Options
Notes:
1. When you replace the AC Adapter, use the one for
the country you are in even if the computer is from a
different country.
options.
Headset 85G1529
810 MB Hard Disk Drive Assembly 39H2220
Microphone 66G7871
ThinkPad 560 Port Replicator 05K4645
DIMM 8MB 42H2767
DIMM 16MB 42H2768
DIMM 32MB 42H2769
DIMM 64MB 42H2817
Mini-DIN to Mini-DIN Cable. 84G6474
ThinkPad 560, 560E (2640) 193

Numeric Keypad
Belgian 95F5741
Danish 95F5467
Dutch 95F5467
French 95F6313
German 95F6314
Greek 95F5467
Hebrew 95F5741
Icelandic 95F5467
Italian 95F6316
Japanese 79F6401
Norwegian 95F5467
Spanish 95F6315
Swedish or Finnish 95F5468
Swiss French 95F5711
Swiss German 95F5715
Turkish 95F5467
Black Keypad
French 84G6286
German 84G6280
Italian 84G6292
Swedish 84G6304
Norwegian 84G6310
Black Keyboard
French 84G6285
German 84G6279
Italian 84G6291
Swedish 84G6303
Norwegian 84G6309
Accessories
Tools
Diskette Ver 1.30

Power Cords

IBM Used in These Countries

Power
Cord
Part
Number
13H5264 Bahamas, Barbados, Bermuda, Bolivia, Canada,
Cayman Islands, Colombia, Costa Rica,
Dominican Republic, Ecuador, El Salvador,
Guatemala, Guyana, Haiti, Honduras, Jamaica,
Korea (South), Mexico, Netherlands Antilles,
Nicaragua, Panama, Peru, Philippines, Saudi
Arabia, Suriname, Taiwan, Thailand, Trinidad
(West Indies), United States of America,
Venezuela
14F0033 Abu Dhabi, Albania, Antigua, Bahrain, Brunei,
Dubai, Fiji, Hong Kong, India, Ireland, Kenya,
Kuwait, Macao, Malaysia, Nigeria, Oman,
People's Republic of China, Qatar, Singapore,
United Kingdom
13H5270 Austria, Belgium, Bulgaria, Chile, Czech
Republic, Denmark, Egypt, Finland, France,
Germany, Greece, Hungary, Iceland, Indonesia,
Israel, Italy, Netherlands, Norway, Poland,
Portugal, Romania, Slovakia, Spain, Sweden,
Switzerland, Turkey, former Yugoslavia
13H5273 Japan
13H5276 Argentina, Australia, New Guinea, New Zealand,
Papua, Paraguay, Uruguay
13H5279 Bangladesh, Pakistan, South Africa, Sri Lanka
ThinkPad 560, 560E (2640) 195

Note:
compliance.
IBM
Power Used in These Countries
Cord
Part
Number
25H2205 Argentina, Australia, New Guinea, New Zealand,
Papua, Paraguay, Uruguay
Korea (South), Mexico, Netherlands Antilles,
Nicaragua, Panama, Peru, Philippines, Saudi
Arabia, Suriname, Taiwan, Trinidad (West
Indies), United States of America, Venezuela
25H2209 Austria, Belgium, Bulgaria, Czech Republic,
Egypt, Finland, France, Germany, Greece,
Hungary, Iceland, Indonesia, Netherlands,
Norway, Poland, Portugal, Romania, Slovakia,
Spain, Sweden, Turkey, former Yugoslavia
25H2211 Denmark
25H2215 Abu Dhabi, Albania, Antigua, Bahrain, Brunei,
United Kingdom
25H2219 Thailand
25H2221 Switzerland
25H2223 Chile, Italy
25H2225 Israel

For 3-pin slim power cords:
IBM
Power Used in These Countries
Cord
P/N
76H3514 Argentina, Australia, Papua New Guinea, New
Zealand, Paraguay, Uruguay
Mexico, Netherlands Antilles, Nicaragua,
Panama, Peru, Philippines, Saudi Arabia,
Suriname, Taiwan, Trinidad (West Indies),
United States of America, Venezuela
76H3518 Austria, Belgium, Bulgaria, Czech Republic,
Egypt, Finland, France, Germany, Greece,
Hungary, Iceland, Indonesia, Netherlands,
Norway, Poland, Portugal, Romania, Slovakia,
Spain, Sweden, Turkey, former Yugoslavia
76H3520 Denmark
76H3524 Abu Dhabi, Albania, Antigua, Bahrain, Brunei,
United Kingdom
76H3526 Japan
76H3532 Israel
76H3535 Korea
76H4866 Thailand
ThinkPad 560, 560E (2640) 197

ThinkPad 760 (9546, 9547)
Read This First . . . . . . . . . . . . . . . . . 202
Checkout Guide . . . . . . . . . . . . . . . . 205
Memory Checkout . . . . . . . . . . . . . . 206
System Board and CPU Card Checkout . . . . 208
Keyboard and Auxiliary Input Device Checkout 209
DSP Card Checkout . . . . . . . . . . . . . 210
Audio (ESS) Card Checkout . . . . . . . . . 210
Fan Checkout (Models 760XL/760XD) . . . . 211
Game Port Checkout . . . . . . . . . . . . . 212
Diskette Drive Test . . . . . . . . . . . . . 212
LCD Information Panel Checkout . . . . . . . 213
FRU Codes . . . . . . . . . . . . . . . . . 227
Beep Symptoms . . . . . . . . . . . . . . . 228
No Beep Symptoms . . . . . . . . . . . . . 229
Keyboard/TrackPoint III-Related Symptoms . . 230
LCD Information Panel-Related Symptoms . . 231
Function/Audio-Related Symptoms . . . . . . 232
DSP-Related Symptoms . . . . . . . . . . . 233
ESS-Related Symptoms . . . . . . . . . . . 233
Other Symptoms . . . . . . . . . . . . . . . 234
LCD Information Panel . . . . . . . . . . . . 236
How to Run the Diagnostics . . . . . . . . . 237
Error Log . . . . . . . . . . . . . . . . . . 238
Password Combinations (POP, HDP, PAP) . . 239
How to Run a Low-Level Format . . . . . . . 239
PC Test Card LED . . . . . . . . . . . . . . 239
Model 760C or 760CD . . . . . . . . . . . . 241
Model 760E or 760ED . . . . . . . . . . . . 242
Model 760L or 760LD . . . . . . . . . . . . 243
Model 760EL or 760ELD . . . . . . . . . . . 244
Model 760XL or 760XD . . . . . . . . . . . 245
1010 Rear Connector Door . . . . . . . . . 247
1020 Diskette Drive/CD-ROM Drive . . . . . 248

1030 Battery Pack . . . . . . . . . . . . . 250
1040 Hard Disk Drive . . . . . . . . . . . . 251
1050 DIMM . . . . . . . . . . . . . . . . . 252
1060 Top Cover . . . . . . . . . . . . . . 256
1070 Keyboard Unit . . . . . . . . . . . . . 257
1080 LCD Unit . . . . . . . . . . . . . . . 258
1090 Front IR . . . . . . . . . . . . . . . . 259
1095 Rear IR . . . . . . . . . . . . . . . . 261
1100 System Board Assembly . . . . . . . . 262
1125 Upper Shield . . . . . . . . . . . . . 266
1110 Video Card/Fan (Model Unique) . . . . 267
1135 External Diskette Drive Connector . . . 271
1120 DC/DC Card . . . . . . . . . . . . . 272
1130 DSP Card/ Audio (ESS) Card . . . . . 274
1140 CPU Card . . . . . . . . . . . . . . . 277
1150 System Board and PCMCIA Slot Assembly 279
1160 Palm Rest . . . . . . . . . . . . . . . 282
1170 Keyboard, Information Panel . . . . . . 283
1180 Keyboard Cable . . . . . . . . . . . . 285
1190 Keyboard Card . . . . . . . . . . . . 287
1200 Backup Battery, Speaker, Standby Battery 288
LCD Removal and Replacement . . . . . . . . . 290
29H9029) . . . . . . . . . . . . . . . . . . . 291
1010 LCD Cover . . . . . . . . . . . . . . 291
1020 LCD Panel, Interface Cable Assembly . 293
1030 Hinges . . . . . . . . . . . . . . . . 295
73H6599) . . . . . . . . . . . . . . . . . . . 296
2010 LCD Cover . . . . . . . . . . . . . . 296
2020 LCD Panel . . . . . . . . . . . . . . 298
2030 Interface Cable Assembly, Hinges . . . 300
LCD Unit, 10.4 SVGA (P/N 29H9227) . . . . . . 302
3010 LCD Cover . . . . . . . . . . . . . . 302
3020 LCD Panel, Interface Cable Assembly . 304
3030 Hinges . . . . . . . . . . . . . . . . 306
LCD Unit, 10.4 VGA (P/N 46H5355) . . . . . . . 307
4010 LCD Cover . . . . . . . . . . . . . . 307
4020 LCD Panel . . . . . . . . . . . . . . 309
LCD Unit, 11.3 DSTN (P/N 39H6232) . . . . . . 312
5010 LCD Cover . . . . . . . . . . . . . . 312
5020 LCD Panel . . . . . . . . . . . . . . 314
LCD Unit, 12.1 XGA . . . . . . . . . . . . . . 317
6010 LCD Cover . . . . . . . . . . . . . . 317
6020 LCD Panel . . . . . . . . . . . . . . 319
6030 Interface Cable Assembly, Hinges . . . . 321
LCD Unit, 12.1 SVGA (P/N 82H8496) . . . . . . 323
7010 LCD Cover . . . . . . . . . . . . . . 323
7030 LCD Panel . . . . . . . . . . . . . . 325
11J8855) . . . . . . . . . . . . . . . . . . . 329

8010 LCD Cover . . . . . . . . . . . . . . 329
8020 LCD Panel . . . . . . . . . . . . . . 331
46H5723) . . . . . . . . . . . . . . . . . . . 335
9010 LCD Cover . . . . . . . . . . . . . . 335
9020 LCD Panel . . . . . . . . . . . . . . 337
Locations . . . . . . . . . . . . . . . . . . . . 341
Front View . . . . . . . . . . . . . . . . . 341
Rear View . . . . . . . . . . . . . . . . . . 342
Inside View . . . . . . . . . . . . . . . . . 343
Bottom View . . . . . . . . . . . . . . . . . 344
Power-On Password Connector . . . . . . . . 345
Parts Listing 760 (9546, 9547) . . . . . . . . . 346
Model 760CD . . . . . . . . . . . . . . . . 349
Model 760E (CD Nonupgradable Type) . . . . 353
Model 760E (CD Upgradable Type) or 760ED . 357
Model 760L . . . . . . . . . . . . . . . . . 362
Model 760LD . . . . . . . . . . . . . . . . 365
Model 760EL or 760ELD . . . . . . . . . . . 369
Model 760XL . . . . . . . . . . . . . . . . 374
Model 760XD . . . . . . . . . . . . . . . . 378
LCD Parts List . . . . . . . . . . . . . . . . . 382
29H9029) . . . . . . . . . . . . . . . . . 382
73H6599) . . . . . . . . . . . . . . . . . 384
LCD Unit, 10.4 SVGA (P/N 29H9227) . . . . . 386
LCD Unit, 10.4 VGA (P/N 46H5355) . . . . . 388
LCD Unit, 11.3 DSTN (P/N 39H6232) . . . . . 390
LCD Unit, 12.1 XGA (P/N 46H5735) . . . . . 392
LCD Unit, 12.1 XGA (P/N 46H5735, ASM P/N
46H5731) . . . . . . . . . . . . . . . . . 394
LCD Unit, 12.1 SVGA (P/N 82H8496) . . . . . 396
LCD Unit, 12.1 SVGA (P/N 46H5725) . . . . . 398
11J8855) . . . . . . . . . . . . . . . . . 400
Common or Option Parts List . . . . . . . . . . 402
ThinkPad 760 (9546, 9547) 201

Read This First
section.
Important Notes
any FRUs.
such as copying, saving, or formatting. Drives
in the computer that you are servicing might have
been rearranged or the drive startup sequence
might have been altered. If you select an
incorrect drive, data or programs can be written
over.
nothing to do with a hardware defect such as:


Checkout” in the “Common Devices Checkout” section for
more information.
How to Diagnose Multiple FRUs: If the adapter

or device has more than one FRU, the error code could be
caused by either FRU. Before replacing multiple FRUs, try
removing or exchanging each FRU, one by one in the
designated sequence, to see if the symptoms change.

following in the parts exchange form or part return form
2. Date of service
4. Date of purchase

whether the damage applies the warranty by referring to
the following:
Note for Warranty: During the warranty period, the
customer may be responsible for repair costs if the
computer damage was caused by misuse,
accident, modification, unsuitable physical or
operating environment, or improper maintenance by
the customer. The following list provides some
common items that are not covered under warranty
and some symptoms that may indicate the system
was subjected to stresses beyond normal use:

LCD panel cracked by applying excessive force
or by being dropped
excessive force
Damage caused by improperly inserting a
PCMCIA card or installation of an incompatible
card
or UltraBay
diskette drive cover or inserting diskettes with
multiple labels
Fuses blown by attaching a nonsupported device
Forgotten computer or hard disk password
(making the computer or hard disk unusable)
ThinkPad 760 (9546, 9547) 203

service or modification.
How to Disable the Power-On Password:

1. Power-off the computer.
2. Open the keyboard, and remove the diskette drive or
CD-ROM drive and the battery pack.
3. Install a jumper on the power-on password connector
on the left side of the FDD connector. (See
“Power-On Password Connector” on page 345 for
location.)
4. Reinstall the battery pack and the diskette
drive/CD-ROM drive.
5. Power-on the computer and wait until the POST ends.
7. After the service check is completed, remove the
jumper.
Supervisor and Hard Disk Passwords: The

supervisor password and the hard disk password (HDP)
are security features that are used to protect the system
and the hard disk data from unauthorized access. No
overriding capability is provided. If only a hard disk
password is set, obtaining permission from the password
owner to unlock the password is a prerequisite for running
diagnostic tests and performing service. If both supervisor
password and hard disk password are set, you can enter
Easy-Setup by pressing the Enter key or power-on
password at the supervisor password prompt. In this case,
the Password, Start up, and Initialize icons cannot be
selected.
See “Password Combinations (POP, HDP, PAP)” on

page 239 for more information about passwords.

See “Rear View” on page 342 for the power shutdown

switch.

Checkout Guide
problems.
system responses.
possible.
the same operation.
Note: To run the diagnostics, refer to “How to Run
the Diagnostics” on page 237.
stay on.)
No beeps or error code are page 223, and then use the
indicated. No Beep Symptoms table.
devices.
table.
The diagnostic test detected “FRU Codes” on page 227.
an error and displayed an
FRU code.
other symptom table.
problems.) “Symptom-to-FRU Index” on
page 223.
ThinkPad 760 (9546, 9547) 205

Memory Checkout
Note: Models 760XL and 760XD have a dip switch on the
DIMM adapter card. When a 64 MB 2bank DIMM
is installed, the dip switch is located to the left as
case 2, and the base memory (8 MB) on the DIMM
adapter card is disabled.
The 64MB 2 bank DIMM is accepted only in slot 2.

If the card is installed in slot 1, the card will not be
recognized as 64MB DIMM.

Models 760C/760CD/760L/760LD
DIMM Displayed Value

0MB 7808KB
8MB 16000KB
12MB 20096KB
16MB 24192KB
20MB 28288KB
24MB 32384KB
28MB 36480KB
32MB 40576KB
Models 760E/760ED/760EL/760ELD
DIMM Base Memory Base Memory 16MB

8MB
0MB 7808KB 16000KB
8MB 16000KB 24192KB
16MB 24192KB 32384KB
24MB 32384KB 40576KB
32MB 40576KB 48768KB
40MB 48768KB 56960KB
48MB 56960KB 65152KB
64MB 73344KB 81536KB
Models 760XL/760XD
Dip Slot Slot Total Displayed

Switch 1 2 Memory Value
Right 16MB 0MB 32MB 32384KB
8MB 40MB 40576KB
16MB 48MB 48768KB
32MB 64MB 65152KB
32MB 32MB 80MB 81536KB
Left 16MB 64MB 88MB 89728KB
32MB 64MB 104MB 106112KB
ThinkPad 760 (9546, 9547) 207

Use the following procedure to isolate memory problems:

Note: Make sure that the DIMM adapter card is fully
installed into the connector. A loose connection
can cause an error.
1. Power-off the computer and remove the DIMM
adapter card from its slot (if installed).
2. Press and hold the F1 key; then power-on the
the system board.
5. Power-off the computer and reinstall the DIMM
adapter card; then power-on the computer. Verify the
memory size; then test the memory. If an error
appears, replace the DIMM adapter card.

parallel port. See “Error Log” on page 238 for more
information.


New versions of system programs.
New features or options are added.

2. Insert the System Program Service Diskette into drive
A and power-on the computer.
System Board and CPU Card Checkout

The processing functions are performed by both the
system board and the CPU card. Processor problems can
be caused by either FRU. However, the CPU card
generally has a lower probability of failure. When a
numeric code calls the system board or the CPU card as a
FRU, or the CPU card is called by a diagnostic test by
showing FRU code 11, use the following procedure to
isolate the problem:
This test verifies both the system board and the CPU
card. If no error is detected, return to “Checkout
Guide” on page 205.

Note: Don't touch the keyboard and pointing device
when the system board test is running. This
may cause an unexpected error.
2. If FRU code 10 appears, replace the system board
but do not replace the CPU card. Transfer the CPU
card from the old system board to the new system
board.
3. If FRU code 11 appears, reseat the CPU card.
5. If FRU code 11 remains, replace the CPU card.

Keyboard and Auxiliary Input Device

Checkout
be tested.

connector on the video card.
If the keyboard cable connection is correct, check the DSP

card or Audio (ESS) card.
If the tests do not detect a keyboard problem, run the

in the Easy-Setup menu.
2. Press Ctrl+A to enter to the advanced diagnostic
mode.
the screen.
briefly appears.

nondefective FRU.
Reseat the keyboard card cable.
Replace the keyboard card cable.
Replace the keyboard card assembly.
Replace the video card.

computer:
Numeric keypad
ThinkPad 760 (9546, 9547) 209



DSP Card Checkout

(Models 760C/760CD/760E/760ED/760XD)
2. Select DSP and run the diagnostic tests.
3. If the test detects a DSP card problem,
replace the DSP card.
Audio (ESS) Card Checkout

(Models 760L/760LD/760EL/760ELD/760XL)
2. Select Audio and run the diagnostic tests.
3. If the test detects a audio (ESS) card problem,
replace the audio (ESS) card.


with the following.


do the following:
1. Go to the Easy-Setup menu.

Reseat the keyboard card cables.
Replace the keyboard card cables.
Fan Checkout (Models 760XL/760XD)

The cooling fan is controlled by a thermostat on the video
card. Prior to checking the fan, confirm that the 760XL or
760XD passes the diagnostics. Refer to “How to Run the
Model 760XL: To check the fan, do the following:

1. Turn off the computer.
2. Remove the following FRUs (see “FRU Removals and
Replacements” on page 246):
a. Diskette drive/CD-ROM drive
b. Battery pack
c. Hard disk drive
d. Top cover
e. LCD unit
f. Keyboard unit
g. Rear IR
h. System board assembly
i. Upper shield
3. Attach the AC adapter to the system board assembly.
4. Find U9 on the video card. Then apply a short
across pin 1 and pin 4 of U9 (LM56), and then turn
on the computer.
Attention
Verify the location of pin 1 and pin 4. Pin 8 is for
power control. Do not touch pin 8. Applying a
short across pin 8 and another pin might damage
the card.
5. Check the rotation of the fan.
ThinkPad 760 (9546, 9547) 211

Model 760XD: The fan starts when the temperature
of the inside box rises over 54°C, and stops when the
temperature of the inside box falls under 49°C.
To check the fan, do the following:

2. Do the following steps to warm the computer up so
that the fan starts:
a. Put the computer on a non-thermal-conductive
material — for example, corrugated cardboard.
b. Attach the AC adapter; then turn on the
computer.
c. Run the video function loop test of the
diagnostics (see “How to Run the Diagnostics”
on page 237)
d. Close the LCD unit.
The fan should start rotating within 30 minutes.
3. Check the air flow coming out from the fan louver.
Game Port Checkout

Do the following if a joystick problem occurs:
1. Connect the joystick to the game port.
3. Select an item with the joystick.
4. Press any button of the joystick.
5. Verify that all buttons work correctly.
If either the joystick or a button does not work, replace the

video card. If the problem persists, replace the system
board.
Diskette Drive Test

drive, or diskette. A scratch, write enabled, nondefective
FDD-1 represents the the diskette drive in the UltraBay.

FDD-2 represents the port replicator, expansion unit, or
diskette drive attached through the external diskette drive
connector.

cause damage to the drive or can cause the drive to fail.

1. Select the advanced diagnostics mode and select
Tool; then select FDD-1 or FDD-2 and press the
Spacebar. A √ mark appears next to the selected
icon. Insert the blank diskette when instructed.
2. Run the diskette drive test.

not defective. Go to “Port Replicator Checkout” in
“Common Devices Checkout” section to isolate the
replicator problem.
7. If the drive is attached through an Expansion Unit, go
to the service manual of the Expansion Unit to isolate
the problem.
8. If the drive is attached through a Diskette Drive
Attachment Unit, replace the unit.
If an error occurs when the external diskette drive is

attached through the external diskette drive connector and
there is not a diskette drive in the UltraBay, reseat the
connector on the video card. If the error still remains,
reseat the external diskette drive connector. If the error
still remains, replace the following FRUs one at a time:
1. External diskette drive kit
2. Video card
3. External diskette drive connector
LCD Information Panel Checkout

If an LCD information panel problem occurs, do the
following:
2. Power-on the computer.
3. All the icons in the LCD information panel appear for
a moment soon after the computer is powered-on.
Verify that all icons appear correctly.
If some of the icons do not appear, replace the
keyboard.
If the problem still remains, replace the video card.

To verify the symptom of the problem, power-on the
computer using each of the power sources as follows:
1. Remove the battery pack, diskette drive, and hard
disk drive.
supplied.
3. Install the diskette drive or hard disk drive one at a
time, and check that power is supplied from each
power source.
ThinkPad 760 (9546, 9547) 213

4. Disconnect the AC Adapter, remove the hard disk and
diskette drive, and install the charged battery pack;
then check that power is supplied by the battery pack.
“Checking the AC Adapter.”
“Checking the Battery Pack” on page 215.
“Checking the Car-Battery Adapter” on page 216.
“Checking the Backup Battery” on page 217.
“Checking the Standby Battery” on page 218.
“Port Replicator Power Overload” on page 222.

used.
and installation.
Note: For Model 760CD, 760ED, 760LD, 760ELD, 760XL,
and 760XD, there are two types of adapters. The
procedure for checking both types is the same.
2 1
(20 - 10 V)
Pin Voltage (V dc)

1 +18.0 to +21.0
2 Ground
(16 - 10 V)
Pin Voltage (V dc)

1 +14.5 to +17.0
2 Ground
If the voltage is correct, make sure the

connection between DC/DC card and system
board is not loose.

If the problem is not corrected, replace the
system board.
If the problem is still not corrected, go to
outlet and wait five minutes or longer to allow the
over-voltage protection circuit to be fully discharged
and initialized.
Adapter.
always indicate a defective adapter.


indicator does not turn on, remove the battery pack and
leave it to return to room temperature. Reinstall the
battery pack. If the charge indicator still does not turn on,
replace the battery pack.

shortened life.
Do the following:
following figure:
(T)
ThinkPad 760 (9546, 9547) 215

1 +0 to +13.5
2 Send
3 Thermal
4 Ground (−)
5 Select
Note: Signal lines, not used in these steps, are used

the battery.
not defective.
pack.
If the resistance is correct, replace the DC/DC card.
Checking the Car-Battery Adapter

1. Unplug the Car-Battery Adapter cable from the
computer.
2. Plug the Car-Battery Adapter into the cigarette lighter
socket.
Note: If the adapter is already plugged in, reseat it.
3. Measure the output voltage of the Car-Battery
2 1
Pin Voltage (V dc)

1 +19.0 to +21.0
2 Ground
If the voltage is correct, the Car-Battery Adapter

is working correctly. Check that the computer
runs with the AC Adapter. If it runs correctly
with the AC Adapter, check the system board. If
the problem still remains, replace the following
FRUs one at a time.

a. DC/DC card
b. System board
If the problem is not resolved when the system
board is replaced, go to “Undetermined
If the voltage is outside the normal voltage
range, do one of the following:
– Try these test procedures in a different car,
if one is available.
– Replace the Car-Battery Adapter if the
computer works correctly with the AC
Adapter.
Note: If the output voltage from the cigarette lighter
socket of the car is less than 10.5 V dc, a
continuous noise may be heard. The condition of
the car battery should be checked by appropriate
service personal.

1. Power-off the computer and unplug the AC Adapter
from the computer.
2. Open the keyboard, and remove the diskette
drive/CD-ROM drive, the battery pack, and the hard
disk drive.
3. Remove the top cover and keyboard unit.
4. Open the keyboard unit; then remove the keyboard
card.
5. Remove the backup battery from the keyboard card.
(Refer to “1200 Backup Battery, Speaker, Standby
Battery” on page 288 to remove the battery.)
following figure:
ThinkPad 760 (9546, 9547) 217

(-) (+)
Red
Black
Wire Voltage (V dc)

Red +2.5 to +3.7
Black Ground

Checking the Standby Battery

1. Power-off the computer and unplug the AC Adapter
from the computer.
disk drive.
card.
5. Remove the standby battery from the keyboard card.
Warning: Be careful not to cause a short circuit when
measuring the voltage.
6. Measure the voltage of the standby battery.
If the voltage between red and black is 3.5 V dc
or greater, the voltage is correct. Go to step 12
on page 219 to verify standby battery operation.

If the voltage is less than 3.5 V dc, go to the
next step.
7. Plug the AC Adapter into the computer and power-on
the computer.
8. Measure the output voltage at the connector on the
system board.
(+)
(-)
Black
Red
Pin Voltage (V dc)

+ +4.0
− Ground
If the voltage is less than +4.0 V dc, replace the

DC/DC card. If the voltage is still low, replace
the system board.
If the voltage is more than +4.0 V dc, power-off
the computer, replace the standby battery, and
go to the next step.
9. Ensure that the AC Adapter is plugged into the
computer; then power-on the computer.
10. Charging of the standby battery starts. A depleted
battery needs approximately 30 minutes to be
recharged to the operational voltage of +3.5 V dc.
11. Unplug the AC Adapter.
12. Verify the standby battery function by removing and
installing the battery pack during suspend mode.
Note: Removing and installing the battery pack
during suspend mode should be done within
ThinkPad 760 (9546, 9547) 219

one minute. The resume operation must start.
If the resume operation does not work,
switching of power from the battery pack to
standby battery will not be correct. Replace
the DC/DC card.
If replacing the DC/DC card does not resolve
the problem, replace the system board.

battery power.
Standby Mode: When in standby mode the following

occurs:

Standby requested by the Fn key (Fn+F3).
No activity under auto-standby enabled by the
Events that cause the computer to exit or resume standby

mode:
(Resume) Any key operation.
Suspend Mode: When in suspend mode, the

following, in addition to the four actions of standby mode,
occur:
The CPU is stopped.
Notes:
closed”.
can be set to “suspend hibernate while docked.”
cards, the computer enters standby mode; the
PC card and application program remain active.
4. In the following conditions, the computer cannot
enter suspend mode:
While a communication link is running.
While the computer is attached to a Dock I.

The LCD is closed.

The keyboard is opened.
In the ThinkPad features program, the computer can
be set to “Hibernate when battery becomes low.” The
default setting is suspend.
Events that cause the computer to exit or resume suspend

mode:
(Resume) The LCD is opened.
(Resume) The keyboard is closed.
(Resume) The real time clock alarm is signaled.
(Resume) The ring indicator (RI) is signaled by a
serial or PCMCIA device.
(Resume) The Fn key is pressed.
(Resume) An external keyboard key is pressed while
operating with ac power.
(Exit) Timer conditions are satisfied for entering
hibernation mode.
Hibernation Mode: When in hibernation mode, the

following occurs:
Notes:
2. The computer cannot enter hibernation mode
when:
It is powered with ac power and a
communication PC card is used.
The computer is attached to a DOCK I.
Any of the following events can cause the computer to

enter hibernation mode:
(Fn+F12).
A critical low battery condition occurs.
ThinkPad 760 (9546, 9547) 221

The following event causes the computer to exit
hibernation mode:
The power-on switch is turned on.

Port Replicator Power Overload: If power

shutdowns occur intermittently when using PCMCIA-2
devices via a port replicator, suspect a current overload.
Some PCMCIA devices use much power; if the maximum
usage of each device occurs simultaneously, the total
current will exceed the limit, thereby causing a power
shutdown. Isolate this problem by removing one of the
devices, and use the computer under the same condition
to see whether a power shutdown occurs. Do this
procedure for all devices; then determine the cause.

first.
sequence shown in the “FRU/Action in Sequence”
column. If a FRU did not solve the problem, put
the original part back in the computer. Do not
replace a nondefective FRU.


any number.


Numeric Error Codes

10X 1. System board
102: Timer failure.
failure.
104: Protected mode
failure.
105: Last 8042
command not
accepted.
108: Timer bus test
failure.
109: Low meg-chip
select test.
(System board parity.) Checkout” on
page 206.
2. DIMM Adapter Card
and DIMM
3. The computer is
attached to the
expansion unit.
4. System board
ThinkPad 760 (9546, 9547) 223

page 206.
2. Expansion Unit/Port
Replicator
3. System board
158 1. Set HDPs for both
(HDP was not set even hard disk drives in the
though the supervisor HDD bay and the
password is set.) UltraBay.
159 1. Set correct HDPs for
(HDP is not set the same as both hard disk drives in
the supervisor password.) the HDD bay and the
UltraBay.
page 217.
2. Backup battery
3. System board
163 1. Reseat the keyboard
(Time and date were not connector on the
set.) video card.
2. Set time and date.
3. System board
(Configuration data was connector on the
lost.) video card.
2. Select OK in the error
screen; then set the
time and date.
3. Backup battery
4. System board
174 1. Check device
Perform“Checking the 2. System board
Installed Devices List” on 3. Diskette drive
page 238 before changing assembly
any FRUs.) 4. Hard disk drive
assembly
175, 177, 178 1. System board
175: EEPROM CRC
#1 error.
177: Supervisor
password check sum
error.
178: EEPROM is not
functional.
183 1. Have the user
(Incorrect password entered examine the
at the supervisor password password.
prompt.)
184 1. Reset the POP
(POP check sum error.) (power-on password)
in Easy-Setup.

185 1. Reset the startup
(The startup sequence is sequence in
not valid. Suspect that Easy-Setup.
power was off when the
startup sequence was being
updated.)
186 1. System board
188 1. Set the system
(EEPROM CRC #2 error.) identification using
the ThinkPad
Hardware
Maintenance
Diskette.
was on.)
(PM initialization error.) 2. CPU card
195 1. Check if the
(The configuration read from configuration was
the hibernation area does changed.
not match the actual For example, check if
configuration.) the disk drive is from
another computer.
HDD.)
1XX 1. System board
error. page 206.
202: Memory line error 2. DIMM, or DIMM
00–15. Adapter
203: Memory line error 3. System board
16–23.
205: Memory test
failure on on-board
memory.
221: ROM to RAM
remap error.
301, 303, 304, 305, 3XX 1. Go to “Keyboard and
page 209.
2. Keyboard
3. Video card
4. External numeric
keypad
7. System board
ThinkPad 760 (9546, 9547) 225

(601: Diskette drive or Test” on page 212.
controller error.) 2. Diskette drive
assembly
3. Diskette
4. System board
(Diskette read error.) Test” on page 212.
2. Diskette
3. Diskette drive
assembly
(Unacceptable ID was read Test” on page 212.
from the diskette drive.) 2. Diskette drive
assembly
3. System board
3. System board
controller failure.
1780, 1790: Hard disk
0 error.
1781, 1791: Hard disk
1 error.
(2401: System board video 2. Video card
error.)
808X 1. PCMCIA slot
8081: PCMCIA assembly
test failure.
8601: System bus
error.–8042 mouse
interface.
error.
8603: System bus

(Pointing device error when connector on the
TrackPoint III is enabled.) video card.
8611: System bus 2. Reseat the keyboard
error.–I/F between TrackPoint III cable on
8042 and IPDC. the keyboard card.
8612: TrackPoint error. 3. Keyboard
8613: System board or 4. External mouse
TrackPoint error. 5. Video card
6. System board
I9990301: Hard disk Install the operating
error. system if it is not
I9990302: Invalid hard installed.
disk boot record. 2. Reseat the boot
I9990305: No bootable device.
device. 3. Check the startup
sequence for the
4. Check that the
no failure and is
I9990303 1. System board
sum error.)
Other codes not listed 1. Go to “Undetermined
above Problems” on
page 235.
FRU Codes
If an error is detected by the diagnostic tests, a four-digit
FRU code is displayed. The FRU code indicates two
suspected FRUs. Replace the FRU that is indicated by
the two leftmost digits first; then replace the FRU indicated
by the two rightmost digits. No FRU is assigned to code
00. If only one FRU is suspected, the other FRU code is
filled with zeros. See the page referred to before replacing
the FRU.
FRU Code FRU/Action

10 System board
11 CPU card
15 Audio card (ESS)
16 DSP card
17 Front IR unit
18 Rear IR unit
20 Memory
(See “Memory Checkout” on page 206.)
30 Reserved
ThinkPad 760 (9546, 9547) 227

FRU Code FRU/Action
33 External mouse
40 LCD assembly
42 Video card
45 External CRT
50 1. Reseat the drive (FDD-1)
60 1. Reseat the hard disk drive (HDD-1)
2. Hard disk drive (HDD-1)
62 1. Reseat the hard disk drive in the
UltraBay (HDD-2)
2. Hard disk drive in the UltraBay (HDD-2)
70 PCMCIA-2 (replicator)
71 PCMCIA (under UltraBay)
90 CD-ROM drive
91 External CD-ROM drive
Note: The device ID and error codes are used to indicate

the detail portion of the FRU which caused the
error. If replacing a FRU does not correct a
problem, see the device ID or error code from the
previous failure. If they have changed, the cause
might be because the new FRU is defective or that
the FRU was incorrectly installed.
If the problem remains after replacement of the

FRUs, go to “Undetermined Problems” on
page 235.
Beep Symptoms
3. Video card
4. System board
5. DC/DC card
source.”

One long, two short beeps 1. System board
and a blank or unreadable 2. Video card
operated.
due to low battery voltage.) battery (allows system to
complete shutdown
before changing the
battery).
page 223.
screen.
No Beep Symptoms
2. System board
3. DC/DC card
4. Power sources
on, and a blank LCD during 2. DC/DC card
POST. 3. CPU card
on, and a blinking cursor 2. CPU card
only during POST. 3. DC/DC card
system runs correctly. and check the speaker.
2. Check whether the
DSP card or Audio
(ESS) card connector
is loose and reseat
the connector.
3. Speaker
4. DSP card/audio (ESS)
card
5. DC/DC card
ThinkPad 760 (9546, 9547) 229

Important

921, 000 thin-film transistors (TFTs). A small number
more.

POST. 3. Video card
4. CPU card
working, or connectors.
LCD too dark, or 2. LCD assembly
3. DC/DC card
be adjusted, or
LCD contrast cannot
be adjusted.
unreadable, or for “LCD-Related
pels, or 2. Reseat all LCD
Screen abnormal, or connectors.
Wrong color displayed. 3. LCD assembly
4. System board
5. Video card
LCD has extra horizontal or LCD assembly
Keyboard/TrackPoint III-Related
Symptoms
keys) does not work. connector on the
video card.
2. Reseat the three
keyboard cables on the
keyboard card.
3. Keyboard
4. Video card
5. System board

work. connector on the
video card.
Checkout” on
page 210.
3. Keyboard
4. Video card
5. System board
Pointer moves automatically 1. See “TrackPoint III
or does not work correctly. Checkout” on
page 210.
Indicator incorrectly remains 1. Reseat the LCD
off or on, but system runs connector on the
correctly. video card.
2. LCD assembly
3. Video card
4. System board
LCD Information Panel-Related

Symptoms
An icon in the LCD 1. Reseat the keyboard
information panel remains cable in the video
off or on, but the system card connector.
runs correctly. 2. Reseat the LCD
information panel cable
connectors in the
keyboard.
3. Keyboard
4. Video card
5. System board
on page 213.
2. Battery pack
2 hours.
4. DC/DC card
5. Power sources
ThinkPad 760 (9546, 9547) 231

The system will not 1. Press the power
power-off. shutdown switch.
The system will not suspend 1. Go to “Suspend
or resume by opening or Mode” on page 220
closing the keyboard. and check that the
computer can enter
suspend mode.
system and press
Fn+F4. If the
computer enters
suspend mode,
suspect that the
3. Keyboard card
4. Video card
5. System board
The system will not suspend 1. Go to “Suspend
or resume by opening or Mode” on page 220,
closing the LCD. and check that the
computer can enter
suspend mode.
system and press
Fn+F4. If the
computer enters
suspend mode,
suspect that the
3. LCD assembly
4. Video card
5. System board
Battery fuel gauge does not Go to “Checking the
go higher than 90%. Battery Pack” on
note.
actual size.
devices. page 238.

DSP-Related Symptoms
In OS/2, DOS, or Windows 1. Reseat the DSP card.
multimedia programs, no 2. Go to “DSP Card
sound comes from the Checkout” on
computer. (Only system page 210 and check
beeps are heard at the DSP card.
power-on.) 3. Check that the device
driver is installed
correctly.
In OS/2, DOS, or Windows, 1. Check that the DSP
the modem does not work. Modem is active.
OS/2 and Windows:
Click the DSP Modem
icon in the ThinkPad
Feature program.
DOS:
Run the MWMODEM
ON command.
2. Reseat the DAA
module.
ESS-Related Symptoms
In OS/2, DOS, or Windows 1. Reseat the audio
multimedia programs, no (ESS) card.
sound comes from the 2. Go to “Audio (ESS)
computer. (Only system Card Checkout” on
beeps are heard at page 210 and check
power-on.) the audio (ESS) card.
3. Check that the device
driver is installed
correctly.
External display does not 1. See “External Display
work correctly. Self-Test” in
“Common Devices
Checkout” section.
3. Cable
4. System board
3. System board
ThinkPad 760 (9546, 9547) 233

near the computer.
The computer may
light.
3. Reseat the IR unit.
4. Run the advanced
error occurs and a
replace the parts
shown by the FRU
code.
Other Symptoms
Errors occur only when Port See “Port Replicator
Replicator is used. Checkout” in the
“Common Devices
Checkout” section.
PCMCIA slot pin is PCMCIA slots assembly
damaged.

and the problem remains, see “Undetermined
defect, such as cosmic radiation, electrostatic discharge, or
software errors. FRU replacement should only be
considered when a recurring problem exists.

the FRU code. Rerun the test to verify that there are
no more errors.

inoperative. Follow the procedures below to isolate the
failing FRU (do not isolate nondefective FRUs).

computer.
FRU.
a. Non-IBM devices
connector
d. Battery pack
e. Hard disk drive
f. Diskette drive/CD-ROM drive or the device
attached in the UltraBay.
g. DIMM
h. PC Cards
4. Power-on the computer.
6. If the problem does not occur again, reconnect the
failing FRU.
DC/DC card
Video card
Keyboard card
LCD assembly
System board
DSP card or audio (ESS) card
CPU card
ThinkPad 760 (9546, 9547) 235

“How to Run the Diagnostics” on page 237
“Error Log” on page 238
“Password Combinations (POP, HDP, PAP)” on
page 239
“How to Run a Low-Level Format” on page 239
“PC Test Card LED” on page 239
Status Indicators
status in different colors (green, yellow, and orange).

Green Battery fully
charged
Orange Battery
charging
orange charging
Green Computer is in
suspend mode
Blinking Computer is
Green entering
suspend mode
or hibernation
mode, or is
resuming
normal
operation
Green Power on
LCD Information Panel

The LCD information panel shows the current computer
status using these icons:
Icon Meaning
.1/ Speaker

Icon Meaning
.2/ Remaining battery
.3/ Secondary battery status
.4/ Main battery status
.5/ Diskette drive in-use
.6/ Hard disk in-use
.7/ Numeric lock
.8/ Caps lock
.9/ Scroll lock

1. Press and hold the F1 key; then power-on the
5. “OK” appears when the test ends without any errors.
Note: The following tools are required.
CDROM: Any CD (data CD is
recommended)
ThinkPad 760 (9546, 9547) 237

tool. Multiple devices can be selected by repeating
this step.
when the system board test in running. This
may cause an error.
A loop option menu appears where you can select a
device loop or all-device loop. Select a device by
pressing the Spacebar. Repeat this step to select
multiple devices. Press Enter to start the diagnostic
loop. If no device is selected, all device tests are
looped.
Error Log

3. Press Ctrl+E.
Esc.
The error log is not saved when the system is powered-off.


example, FDD-2 appears in a dark shade when no second
FDD is installed), do the following:
an FDD-1, an HDD-1, or a PCMCIA-1.
The PCMCIA-1, Parallel, and Serial icons are always

displayed in a dark shade because the icons represent

subsystems of the system board and not the attachment of
the devices.
The FDD-1, HDD-1, or PCMCIA-1 icons represent the first

drive in the system configuration for each type of device.
Similarly, the FDD-2 or PCMCIA-2 icons represent the
second drive, usually attached through a port replicator or
an expansion unit. The HDD-2 icon represents the hard
disk drive in the UltraBay. The HDD-3 and HDD-4 icons
represent the hard disk drive, attached through an
expansion unit.
Password Combinations (POP, HDP,

PAP)
When the power-on password (POP), hard disk password
(HDP), and supervisor password (PAP) are used, the
following situations may occur:
When POP is the same as HDP-1 or HDP-2

The POP prompt appears, but one of the HDP
prompts does not appear.
When POP is not the same as HDP-1 and HDP-2
The POP, HDP-1, and HDP-2 prompts all appear.
When PAP is used with HDP-1 or HDP-2
When PAP is used, HDP-1 or HDP-2 are enabled
automatically, but no HDP prompt appears. HDP-1
and HDP-2 are set the same as PAP.
How to Run a Low-Level Format

Attention: Make sure the address of the drive to be
formatted is correct. This procedure erases all
information on the disk.

2. Insert the ThinkPad Hardware Maintenance Diskette
Version 1.40 into diskette drive A and power-on the
computer.
PC Test Card LED

ThinkPad 760 (9546, 9547) 239

Fn Key Combinations

Fn + Description
F1 Reserved
F5 Reserved
F6 Reserved
F7 LCD or CRT display
F8 Reserved
F9 Reserved
F10 Reserved
F11 Power management mode
(toggling between high power, intelligent, and
economy)

Product Overview (760)
features:
Model 760C or 760CD

Feature Description
Processor Intel Pentium 90 MHz with
256KB L2 Cache
Intel Pentium 120 MHz with
256KB L2 Cache
Bus architecture AT bus
VESA local bus for video
subsystem
Memory 8MB (on the system board)
(standard)
Memory (option) 4MB, 8MB, 16MB, DIMM (max.
40MB)
DIMM adapter
CMOS RAM 114 bytes
VGA video 12.1-inch, 64K colors, 800×600
pixel TFT color LCD
10.4-inch, 64K colors, 800×600
pixel TFT color LCD
Diskette drive 720KB, 1.2MB, 1.44MB, 2.88MB
(removable) (4-mode), 3.5-inch
720KB, 1.2MB, 1.44MB (3-mode),
3.5-inch
Hard disk drive 760C
(removable) – 360MB, 2.5-inch
– 720MB, 2.5-inch
760CD
– 810MB, 2.5-inch
– 1200MB, 2.5-inch
Enhanced video 760CD
card – Video accelerator
– Video capture and overlay
– Video composite in/out
– MPEG hardware decoding
– MPEG2
CD-ROM 760CD
(removable) – 5-inch, quadruple speed, IDE
interface
DSP card Audio function
Fax/modem function
Telephony function
MWave function
Infrared transfer Two IR ports
IrDA 1.0
ASK
1.15 million bps
PCMCIA One Type-III
or two Type-II
ThinkPad 760 (9546, 9547) 241

Model 760E or 760ED
Feature Description
Processor Intel Pentium 120 MHz with
256KB L2 Cache
256KB L2 Cache
256KB L2 Cache
subsystem
Memory 8MB or 16MB (on the system board)
(standard)
72MB or 80MB)
DIMM adapter
CMOS RAM 114 bytes + 4 kilobytes
pixel TFT color LCD
12.1-inch, 64K colors, 1024×768
pixel TFT color LCD
720KB, 1.2MB, 1.44MB (3-mode),
3.5-inch
Hard disk drive 810MB, 2.5-inch
(removable) 1.08GB, 2.5-inch
1.2GB, 2.5-inch
1.35GB, 2.5-inch
2.1GB, 2.5-inch
Enhanced video 760ED (enhanced model)
card – Video accelerator
– Video capture and overlay
– Video composite in/out
– S-video in
– MPEG hardware decoding
– MPEG2
CD-ROM 760ED
(removable) – 5-inch, 4X, 6X, or 8X speed,
IDE interface
DSP card Audio function
Fax/modem function
Telephony function
MWave function
IrDA 1.0
ASK
1.15 million bps
PCMCIA/cardbus One Type-III
or two Type-II

Model 760L or 760LD
Feature Description
Processor Intel Pentium 90 MHz with 256KB
L2 Cache
256KB L2 Cache
Bus architecture AT bus
subsystem
Memory 8MB (on the system board)
(standard)
40MB)
DIMM adapter
CMOS RAM 114 Bytes
pixel TFT color LCD
10.4-inch, 64K colors, 800×600
pixel TFT color LCD
720KB, 1.2MB, 1.44MB (3-mode),
3.5-inch
1.2GB, 2.5-inch
CD-ROM 760LD
interface
ESS card Audio function
IrDA 1.0
ASK
1.15 million bps
PCMCIA One Type-III
or two Type-II
ThinkPad 760 (9546, 9547) 243

Model 760EL or 760ELD
Feature Description
Processor Intel Pentium 100 MHz w/o L2
Cache
Intel Pentium 120 MHz w/o L2
Cache
Intel Pentium 133 MHz w/o L2
Cache
subsystem
Memory 8MB or 16MB (on the system board)
(standard)
72MB or 80MB)
DIMM adapter
pixel TFT color LCD
11.3-inch, 256 colors, 800×600
720KB, 1.2MB, 1.44MB (3-mode),
3.5-inch
1.2GB, 2.5-inch
CD-ROM 760ELD
interface
ESS card Audio function
IrDA 1.0
ASK
1.15 million bps
or two Type-II

Model 760XL or 760XD
Feature Description
Processor 760XL/760XD
– Intel MMX Pentium 166MHz
with 256KB L2 Cache
subsystem
Memory 760XL
(standard) – 16MB
760XD
– 32MB (16MB on the system
board and 16MB as DIMM)
Memory (option) 8 MB, 16MB, and 32MB DIMM
VGA video 760XD
– 12.1-inch, 64K colors,
1024×768 pixel XGA TFT
color LCD
760XL
– 12.1-inch, 64K colors,
800×600 pixel SVGA TFT
color LCD
720KB, 1.2MB, 1.44MB (3-mode),
3.5-inch
Hard disk drive 760XD
(removable) – 3.0GB 2.5-inch
760XL
– 2.1GB 2.5-inch
CD-ROM 760XD
(removable) – 5-inch, 8x speed, IDE
interface
Audio function 760XD
– DSP card
760XL
– ESS card
IrDA 1.0
ASK
1.15 million bps
or two Type-II
ThinkPad 760 (9546, 9547) 245

replacements.
Do not damage any part. Only certified and trained
The arrows in this section show the direction of
movement to remove a FRU, or to turn a screw to
release the FRU. The arrows are marked in numeric
order, in square callouts, to show the correct
sequence of removal.
Any FRUs that must be removed before removing the
failing FRU are listed at the top of the page.
See “Locations” on page 341 for internal cable
connections and arrangement information.
When replacing a FRU, use the correct screw size, as
shown in the procedure.





1010 Rear Connector Door
Remove the center latch .1/; then remove the rear

connector door by flexing it .2/.
ThinkPad 760 (9546, 9547) 247

1020 Diskette Drive/CD-ROM Drive
Diskette Drive (Model Unique)

Note: If the security latch .A/ is at the left position, push
and slide it to the right position (unlock).

CD-ROM Drive (Model Unique)
Attention
Note: Remove the CD-ROM drive exactly as shown
in the figure. Do not apply any extra force to the
CD-ROM drive when removing it.

ThinkPad 760 (9546, 9547) 249

1030 Battery Pack
CD-ROM Drive (Model unique) (1020)

when the battery pack is removed.
If there is a spacer, open the spacer before removing the

battery pack.

Diskette Drive/CD-ROM Drive (1020)

Battery Pack (1030)
Attention
operating or is in suspend mode.
Note: Remove the hard disk drive exactly as shown in

the figure. Do not apply any extra force to the hard
disk drive when removing it.
Note: After replacing the hard disk drive, latch the

removal strap into the correct position.
ThinkPad 760 (9546, 9547) 251

1050 DIMM
760XL/760XD

Battery Pack (1030)

Other Models
1
2
1
ThinkPad 760 (9546, 9547) 253

5
4 4

Note: When installing the DIMM, do the following:
1. Find the notch .1/ on the side of the DIMM.
2. With the notched end of the DIMM toward the
right side of the socket .2/, insert the DIMM,
at an angle of approximately 20°, into the
socket; then press it firmly.
3. Pivot the DIMM until it snaps into place.
2
1
Side View
2 1
20
ThinkPad 760 (9546, 9547) 255

1060 Top Cover
Battery Pack (760C/760L/760E/760EL) (1030)
Note: When replacing the top cover, be careful not to
damage the resume switch, shown in the figure.
2
4 mm
8 mm, 3 5 mm, Flathead

Flathead 4 mm
Top Cover
Resume Switch

.2/ 4mm, Nylon (2) 4 kgcm

1070 Keyboard Unit
Top Cover (1060)
When replacing the keyboard unit, connect the keyboard

connector as shown in the figure; then replace the
keyboard.
ThinkPad 760 (9546, 9547) 257

1080 LCD Unit
Battery Pack (1030)
Top Cover (1060)
3 6 mm
4
5
When replacing
1

.1/ 4mm, Nylon (4) 4.5 kgcm
.3/ 6mm, Nylon (2) 4.5 kgcm

1090 Front IR
Models 760XL/760XD

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
After removing the DIMM adapter card, remove the front

IR.
ThinkPad 760 (9546, 9547) 259

Other Models

Battery Pack (1030)
1
8 mm
2 8 mm
2
4 mm

4mm, Nylon (1)

1095 Rear IR
Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
1 6 mm
2

ThinkPad 760 (9546, 9547) 261

1100 System Board Assembly

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Rear IR (1090)
Note: In step 1, gently pushing the shaded area 1 , lift

the switch cover halfway up 2 , as shown. Then
pull the switch lever out to remove 3 .

Notes:
1. Step .4/ is a DSP-model-unique step. DSP models
are:
Models 760C/760E/760CD/760ED/760XD
2. In step .5/, gently push the levers to avoid flexing
them.

ThinkPad 760 (9546, 9547) 263

Models 760XL/760XD
For Models 760XL or 760XD, raise the system board
assembly slightly to disconnect the DIMM adapter card in
step .12/. Be careful not to damage the IR flexible
cable under the DIMM adapter card. Then remove the IR
flexible cable in step .13/.
When replacing:
Refer to the following figure to locate the DIMM
adapter card. Make sure that the connector of the
DIMM adapter card is connected firmly. A loose or
wrong connection can cause memory errors.

Other Models
When replacing:
When replacing the power switch, align the power
switch and power actuator in step .2/ of the
following figure. Check that the power switch
operates correctly before tightening any screws.
ThinkPad 760 (9546, 9547) 265

1125 Upper Shield

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Front IR and Rear IR (1090)


1110 Video Card/Fan (Model Unique)
Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Upper Shield (1125)
Verify the Model

There are two models of 760ED: one with a standard
video card, the other with an enhanced video card. If
you install the incorrect video card, the LCD will not
work. Verify the 760ED model you are servicing.
Standard Video Card

Models
760C/760L/760E/760ED/760EL/760LD/760ELD

The following shows the microphone routing.
ThinkPad 760 (9546, 9547) 267

760XL
Note: Be careful not to touch the fan rotor when
assembling or disassembling.

When replacing:
The following figure shows the microphone routing.

Enhanced Video Card

In step .5/, turn the video card upside down to disconnect

the cable in step .6/.
ThinkPad 760 (9546, 9547) 269

For Model 760XD, remove the fan as follows.
When replacing:
The following figure shows the microphone routing.
Model 760XD
Other Models

1135 External Diskette Drive Connector

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Upper Shield (1125)
Video Card (1110)
For models
760CD/760LD/760E/760ED/760EL/760ELD/760XL/760XD
ThinkPad 760 (9546, 9547) 271

1120 DC/DC Card

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Upper Shield (1125)
Video Card (1110)
760XL/760XD
.1/: DC/DC Card
.2/: Air Duct
Other Models

When replacing:
Make sure that the microphone cable does not
catch between the system board and the spacer on
the DC/DC card.
ThinkPad 760 (9546, 9547) 273

1130 DSP Card/ Audio (ESS) Card

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Upper Shield (1125)
Video Card (1110)
DC/DC Card (1120)
Notes:
1. There are two models for 760E, slim type and thick
type. Check the screw length in step .2/ when
removing the DSP card.
2. See the following table and make sure to replace the
correct card.
Audio (ESS) Card DSP card

760L 760LD 760EL 760C 760E 760CD
760ELD 760XL 760ED 760XD
Slim-Type Models (Models 760C/760E/760L)

When replacing:
1. The following figure shows the microphone cable
routing.
2. When replacing the DSP card or the audio (ESS)

card, make sure that the connector on the card is not
loose. If the connector does not connect properly, no
sound will be produced.
ThinkPad 760 (9546, 9547) 275

Thick-Type Models (Other Models and 760E)
When replacing:
routing for models 760XL/760XD.
2. When replacing the DSP card or the audio (ESS)

card, make sure that the connector on the card is not
loose. If the connector does not connect properly, no
sound will be produced.

1140 CPU Card

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Upper Shield (1125)
Video Card (1110)
DC/DC Card (1120)
DSP Card / Audio (ESS) Card (1130)
ThinkPad 760 (9546, 9547) 277

Be careful
Connect the CPU card using the exact procedure
shown in the figures, and make sure that the two
CPU card connectors are connected properly. If
these connectors are not connected, you cannot
Do not apply any extra force to the shaded
area of the CPU card when connecting.

1150 System Board and PCMCIA Slot
Assembly

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Video Card (1110)
DC/DC Card (1120)
DSP Card / Audio (ESS) Card (1130)
CPU Card (1140)
Notes:
identification” on the maintenance diskette. The
EEPROM on the system board contains the vital
product data (VPD): the system unit serial number,
Note: Do not power off the computer when restoring
the VPD.
The system unit serial number label is attached to the
base cover.
2. Before removing and replacing the system board,
make sure that the PCMCIA cards are removed and
the eject levers are not sticking out.
3. Do not pull the PCMCIA slot assembly while removing
the system board.
4. When handling the PCMCIA slot assembly, be careful
not to disassemble any part of it. The slot assembly
is not solidly fixed when it is removed from the
system board or the FRU.
5. Be sure to unlock both ends of the PCMCIA
connector before removing the PCMCIA slot
assembly from the system board (.2/).
ThinkPad 760 (9546, 9547) 279

Models 760XL/760XD

Other Models

.1/ 14mm, Nylon (2) 2.5 kgcm
ThinkPad 760 (9546, 9547) 281

1160 Palm Rest
Top Cover (1060)

.1/Turn the keyboard upside down.
2 5 mm, Flathead
4 mm
4 mm
.3/Turn the keyboard right-side up.
4
5
2 4
1
3
1 2

1170 Keyboard, Information Panel
Top Cover (1060)

Palm Rest (1160)
Note: When pulling the lever off the foot .1/, separate
the lower part of the lever from the foot by inserting
a pointed device through the hole in the foot.
2
4 mm
4
2
1
1
ThinkPad 760 (9546, 9547) 283

1180 Keyboard Cable
Top Cover (1060)

Palm Rest (1160)
2
4 mm
4
2
1
1
ThinkPad 760 (9546, 9547) 285

Notes:
1. When removing the latch from the keyboard base .6/,
push both ends of the latch simultaneously.
2. When replacing the keyboard cable, place the cable
correctly, as shown by the artwork in the circle.

1190 Keyboard Card
Battery Pack (760C/760L/760E/760EL) (1020)

Top Cover (1060)
Palm Rest (1160)
1
4 mm
3
2
1
1
4
5
ThinkPad 760 (9546, 9547) 287

1200 Backup Battery, Speaker, Standby
Battery

Battery Pack (1030)
Some standby batteries contain a small amount
of nickel and cadmium. Do not disassemble it,
recharge it, throw it into fire or water, or
short-circuit it. Dispose of the battery as required
by local ordinances or regulations. Use only the
battery in the appropriate parts listing. Use of an
incorrect battery can result in ignition or explosion
of the battery.

severe burn. Do not recharge it, remove its
polarized connector, disassemble it, heat it above
100°C (212°F), incinerate it, or expose its cell
contents to water. Dispose of the battery as
required by local ordinances or regulations. Use
only the battery in the appropriate parts listing.
Use of an incorrect battery can result in ignition
or explosion of the battery.

Top Cover (1060)
Palm Rest (1160)
Keyboard Card (1190)

.1/ for Backup Battery
.2/ for Standby Battery
.1/ .2/ for Speaker
2
Note: When replacing the speakers, backup battery, and
standby battery, position the cables as shown.
ThinkPad 760 (9546, 9547) 289

LCD Removal and Replacement
This section discusses removal and replacement
procedure for the LCD unit of the ThinkPad 760x series.
After removing the LCD unit, check its part number; then
go to the appropriate section:
P/N 29H9226 (12.1 SVGA):
There are two types of LCDs with the part number
29H9226. They differ in the location of the brightness
control slide knob:
– ASM P/N 29H9029: Go to “LCD Unit, 12.1
SVGA (P/N 29H9226, ASM P/N 29H9029)” on
page 291.
– ASM P/N 73H6599: Go to “LCD Unit, 12.1

SVGA (P/N 29H9226, ASM P/N 73H6599)” on
page 296.
P/N 29H9227 (10.4 SVGA): Go to “LCD Unit, 10.4

SVGA (P/N 29H9227)” on page 302.
P/N 46H5355 (10.4 VGA): Go to “LCD Unit, 10.4
VGA (P/N 46H5355)” on page 307.
DSTN (P/N 39H6232)” on page 312.
P/N 46H5735 (12.1 XGA): Go to “LCD Unit, 12.1
XGA” on page 317.
SVGA (P/N 82H8496)” on page 323.
P/N 11J8867 (12.1 SVGA): Go to “LCD Unit, 12.1
SVGA (P/N 11J8867, ASM P/N 11J8855)” on
page 329.
P/N 46H5725 (ASM P/N 46H5723) (12.1 SVGA): Go
to “LCD Unit, 12.1 SVGA (P/N 46H5725, ASM P/N
46H5723)” on page 335
P/N 46H5735 (ASM P/N 46H5731) (12.1 XGA): Go to
“LCD Unit, 12.1 XGA” on page 317.

LCD Unit, 12.1 SVGA (P/N 29H9226,
ASM P/N 29H9029)
1010 LCD Cover

Notes:
1. Be careful not to scratch the LCD cover when
removing the screw covers .1/.
2. The LCD cover has several latches. Release these
latches; then remove the LCD cover. Be careful not
to break the latches.
Step Length (Quantity) Memo

.2/ M2.5 x 8 mm (4)
.3/ M2 x 4.3 mm (6) Flat head
Note: Make sure you use the correct screw when replacing.
ThinkPad 760 (9546, 9547) 291

1020 LCD Panel, Interface Cable
Assembly
LCD Cover (1010)
Note
Be careful not to scratch or soil the surface of the LCD
panel when replacing it.
The LCD panel is latched to the rear cover. Remove the

LCD panel by bending the rear cover in step .6/. Too
much force will break the rear cover.
ThinkPad 760 (9546, 9547) 293

1030 Hinges
LCD Cover (1010)

LCD Panel (1020) (with interface cable assembly)

.1/ M2 x 4.3 mm (4)
ThinkPad 760 (9546, 9547) 295

ASM P/N 73H6599)
2010 LCD Cover

Notes:

.2/ M2.5 x 9 mm (2)
.3/ M2.5 x 6 mm (2)

Lift the LCD front cover a bit; then remove the microphone
cable.
ThinkPad 760 (9546, 9547) 297

2020 LCD Panel
LCD Cover (2010)
Note
Lift the LCD panel a bit and disconnect the connector for
the interface cable. If there is the kapton tape on the rear
of the panel, remove it.

.1/ M2.5 x 6 mm (2)

When replacing
Attention:
1. The inverter card is very sensitive. Connect the
interface cable as shown. Flexing the inverter
card with too much force seriously damages the
card.
2. It is not safe to touch the inverter card connecter
.A/. A loose or incorrect connection of the
connector can cause a serious problem.
ThinkPad 760 (9546, 9547) 299

2030 Interface Cable Assembly, Hinges
LCD Cover (2010)

LCD Panel (2020)
.1/: When replacing the interface cable assembly

.2/, .3/: When replacing the hinges

.2/ M2 x 4.3 mm (4)

When replacing
Replace the kapton tape as shown below.
Position the microphone cable as shown.
ThinkPad 760 (9546, 9547) 301

LCD Unit, 10.4 SVGA (P/N 29H9227)
3010 LCD Cover

Notes:

.2/ M2.5 x 6 mm (2)
.3/ M2 x 5 mm (2)

cable.
When replacing
Position the microphone cable as shown.below.
ThinkPad 760 (9546, 9547) 303

3020 LCD Panel, Interface Cable
Assembly
LCD Cover (3010)
Note

.1/ M2.5 x 4 mm (1)
.2/ M2 x 4.3 mm (2)

When removing the interface cable assembly, remove the
kapton tape on the cable; then disconnect the three
connecters as shown.
When replacing
Be careful not to place the core under the LCD panel.
When replacing
Attention:
card.
ThinkPad 760 (9546, 9547) 305

3030 Hinges
LCD Cover (3010)

LCD Panel (3020) (with interface cable assembly)

.1/ M2.5 x 4 mm (2)

LCD Unit, 10.4 VGA (P/N 46H5355)
4010 LCD Cover
Notes:

.2/ M2.5 x 6 mm (2)
.3/ M2 x 5 mm (2)
ThinkPad 760 (9546, 9547) 307

cable.
When replacing

4020 LCD Panel
LCD Cover (4010)
Note

.1/ M2 x 4.3 mm (2)
ThinkPad 760 (9546, 9547) 309

Lift the LCD panel slightly .2/; then disconnect the flexible
cable .3/ and .4/.
When replacing
Attention:
card.

LCD Cover (4010)

LCD Panel (4020)
.1/, .2/: When replacing the interface cable

assembly

.1/ M2.5 x 4 mm (3)
.3/
When replacing
Don't locate the core under the LCD panel.
ThinkPad 760 (9546, 9547) 311

LCD Unit, 11.3 DSTN (P/N 39H6232)
5010 LCD Cover

Notes:

.2/ M2.5 x 6 mm (4)
.3/ M2.5 x 9 mm (2)

cable.
When replacing
ThinkPad 760 (9546, 9547) 313

5020 LCD Panel
LCD Cover (5010)
Note

.1/ M2.5 x 6 mm (3)

Lift the LCD panel slightly .3/, then disconnect the flexible
cable .4/.
When replacing
Attention: It is not safe to touch the inverter card
connecter .A/. A loose or incorrect connection
of the inverter card connector .A/ can cause a
serious problem. When replacing the inverter
card, make sure the connector is connected
correctly.
ThinkPad 760 (9546, 9547) 315

LCD Cover (5010)

LCD Panel (5020)

.2/: When replacing the hinges

LCD Unit, 12.1 XGA
P/N 46H5735, ASM P/N 46H5731
6010 LCD Cover

Notes:

.2/ M2.5 x 9 mm (2)
.3/ M2.5 x 6 mm (2)
cable.
ThinkPad 760 (9546, 9547) 317

6020 LCD Panel
LCD Cover (6010)
Note

.1/ M2.5 x 6 mm (2)
ThinkPad 760 (9546, 9547) 319

Lift the LCD panel slightly; then disconnect the interface
cable connector.
When replacing
Attention:
card.

LCD Cover (6010)

LCD Panel (6020)

Remove the kapton tape in step .1/.

.2/ M2.5 x 4 mm (2)
ThinkPad 760 (9546, 9547) 321

When replacing

7010 LCD Cover

Notes:

.2/ M2.5 x 9 mm (2)
.3/ M2.5 x 6 mm (2)
ThinkPad 760 (9546, 9547) 323

cable.

7030 LCD Panel
LCD Cover (7010)
Note

.1/ M2.5 x 6 mm (2)
ThinkPad 760 (9546, 9547) 325

When replacing
Attention:
card.

LCD Cover (7010)

LCD Panel (7020)
Remove the kapton tape in step .1/.

.2/ M2.5 x 4 mm (2)
ThinkPad 760 (9546, 9547) 327

When replacing
Position the microphone cable as shown below.

LCD Unit, 12.1 SVGA (P/N 11J8867,
ASM P/N 11J8855)
8010 LCD Cover

Notes:

.2/ M2.5 x 9 mm (2)
.3/ M2.5 x 6 mm (2)
ThinkPad 760 (9546, 9547) 329

cable.

8020 LCD Panel
LCD Cover (8010)
Note

.1/ M2.5 x 6 mm (2)
ThinkPad 760 (9546, 9547) 331

When replacing
Attention:
card.

LCD Cover (8010)

LCD Panel (8020)


.2/ M2 x 4.3 mm (4)
ThinkPad 760 (9546, 9547) 333

When replacing

ASM P/N 46H5723)
9010 LCD Cover

Notes:
Note: The front cover adhere to the LCD panel. The

circle in the figure shows the adhesive part.

.2/ M2.5 x 9 mm (2)
.3/ M2.5 x 6 mm (2)
ThinkPad 760 (9546, 9547) 335

cable.

9020 LCD Panel
LCD Cover (9010)
Note

.1/ M2.5 x 6 mm (2)
ThinkPad 760 (9546, 9547) 337

When replacing
Attention:
card.

LCD Cover (9010)

LCD Panel (9020)


.2/ M2 x 4.3 mm (4)
ThinkPad 760 (9546, 9547) 339

When replacing

Locations
Front View
.1/ LCD
.2/ Built-in Microphone
.3/ Brightness Control
.4/ Keyboard Risers
.5/ Auto Tilt Keyboard
.6/ External-Input-Device Connector
.7/ PCMCIA Slot
.8/ PCMCIA Slot
.9/ Security Keyhole
.1ð/ Release Latches
.11/ Front Infrared Port
.12/ Built-in Speaker
.13/ Front Palm Rest
.14/ TrackPoint III
.15/ Removable Diskette Drive or CD-ROM Drive
(model-unique)
.16/ CD-ROM Eject Button (CD-ROM model)
.17/ Fn Key
.18/ LCD Indicator Panel
.19/ Volume Control
ThinkPad 760 (9546, 9547) 341

Rear View
.1/ Rear Door
.2/ Connector Door
.3/ MIDI/Joystick Port (model-unique)
.4/ External Diskette Drive Connector
(model-unique)
.5/ Rear Infrared Port
.6/ Air Duct (Model unique)
.7/ System Expansion Connector
.8/ Power Shutdown Switch
.9/ External Display Connector
.1ð/ Parallel Connector
.11/ Serial Connector
.12/ Power Jack
.13/ Option Cover
.14/ Headphone Jack
.15/ Microphone/Line-in Jack
.16/ Modem/Fax Port
.17/ Video In/Out Ports (model-unique)
.18/ Power Switch

Inside View
.1/ Modem/Fax Port Release Latch
.2/ UltraBay
.3/ Battery Pack
.4/ Memory Slot
.5/ Security Latch
.6/ Removable Hard Disk Drive
ThinkPad 760 (9546, 9547) 343

Bottom View
.1/ Memory Slot (Model unique)
.2/ Serial Number

Power-On Password Connector
.1/: Power-On Password Connector
ThinkPad 760 (9546, 9547) 345

Parts Listing 760 (9546, 9547)

Index Part (760C)
1 LCD Assembly (12.1 TFT) 29H9226
(U.S.-9546, model U21, U27, U28, U2A)
U2H, U2J)
LCD Assembly (10.4 TFT) 29H9227
(U.S.-9546, model U22, U2B)
2 Standby Battery 29H9497
3 LCD Indicator Assembly Cover 69H8403
4a LCD Indicator Assembly 29H9220
4b Volume Knob 69H8404
5a See Keyboard Misc. parts
5b Keyboard Foot 39H7038
5c Keyboard FPC Bracket 39H7035
5d See Keyboard Misc. parts
6 TrackPoint III Cap 84G6536
7 Keyboard (See Keyboard Section)
9 Video Card 29H9207
10a Volume Connection Cable 29H9211
10b Mic Connection Cable 29H9210
11 DSP Card 29H9205
12 Rear Shield Case 29H9200
13 System Board 29H9199
14a PC Card Slot 39H7019
14b Eject Button 39H7018
16a HDD Removable Strap 29H9236
16b Hard Disk Drive (720 MB, 12.7 mm) 29H9229
(U.S.-9546, model U21, U22, U27, U2A)
U2B, U2H)
Hard Disk Drive (1.08 GB, 12.7 mm) 29H9367
(U.S.-9546, model U28, U2J)
16c EMI Sheet 39H7031
17 Rear Connector Door 29H9185
18a Base Cover-W/W 29H9181
Base Cover-Japan 39H7056
18b PC Card Door 29H9238
18c Name Label 66G9228
18d Thermal Rubber Sheet 82H8966
19a DIMM Cover 69H8422
19b DIMM Adapter Card 29H9296
20 Lower Spacer 29H9194
21a FDD Blank Bezel 29H9239
FDD Bezel 29H9196
21b Option Cover 29H9193
22 AV Cover 29H9189
23 Modem Cover Lock 39H7028
24 Modem Cover 39H7030
Blank Cover for EMEA 29H9187
25 Front IR Assembly 29H9215
26a Diskette Drive (3-mode) 29H9230
26b Diskette Drive Removable Strap 29H9237
27 Lower Shield 29H9202
ThinkPad 760 (9546, 9547) 347

Index Part (760C)
28 CPU Card (90 MHz, Pentium) 29H9198
(U.S.-9546, model U21, U22, U2A, U2B)
CPU Card (120 MHz, Pentium) 29H9297
(U.S.-9546, model U27, U28, U2H, U2J)
29 Heat Sink (Pentium 90MHz) 39H7005
(U.S.-9546, model U21, U22, U2A, U2B)
Heat Sink (Pentium 120MHz) 39H7006
(U.S.-9546, model U27, U28, U2H, U2J)
30 See Misc. Parts
31 Internal DAA Assembly 12J1571
32 DC/DC Card 83H5375
33 See Misc. Parts
34 Power Switch Actuator 29H9209
35 Power Switch Button 29H9191
36 Rear IR Assembly 29H9214
37 Keyboard Base 29H9218
38 Keyboard Cable 29H9222
39a Speaker (right) 29H9225
39b Speaker (left) 39H6983
39c Speaker Holder (right) 39H7033
39d Speaker Holder (left) 39H7034
40 Keyboard Card 29H9221
42 Palm Rest 29H9219
43 Keyboard Unit (See Keyboard Unit Section)
44 Top Cover 29H9183
AC Adapter (35W) 12J1448

For Japan 12J1446
Keyboard Misc. Parts 39H7105
Misc. Parts 29H9234
(Includes the following:)
Modem Holder
Modem Lever
DSP Holder
Rear IR Lens

Model 760CD
ThinkPad 760 (9546, 9547) 349

Index Part (760CD)
5a See Keyboard Misc. Parts
5d See Keyboard Misc. Parts
11 DSP Card 29H9205
12a External Diskette Drive Connector 29H9203
12b Rear Shield Case 29H9201
16b Hard Disk Drive (1.2 GB, 17 mm) 29H9228
(U.S.-9546, model U11, U13, U1A, U1C)
Hard Disk Drive (720 MB, 12.7 mm) 29H9229
18a Base Cover-W/W 29H9182
Base Cover-Japan 39H7059
21a CD-ROM Blank Bezel 29H9289
Diskette Drive Bezel 83H5431
22 AV Cover 29H9190
26 CD-ROM Drive 29H9231

Index Part (760CD)
(U.S.-9546, model U11, U1A)
(U.S.-9546, model U13, U1C)
(U.S.-9546, model U11, U1A)
(U.S.-9546, model U13, U1C)
30 See Misc. Parts
33 See Misc. Parts
For Japan 29H7032
Diskette Drive (3-mode) 29H9230

Diskette Drive (4-mode, Japan) 29H9372
Diskette Drive Removable Strap 29H9237
Conversion Cable, Game Port 29H9269
Conversion Cable, Game Video 85G1897
Wall Plug 85G2367
Microphone 66G7871
For Japan 12J1446
Misc. Parts 29H9235
Modem Holder
Modem Lever
DSP Holder
Rear IR Lens
S-Video Bracket
ThinkPad 760 (9546, 9547) 351

Keyboard Assembly
Arabic 29H9076
Belgian 29H9074
Czech 29H9292
Danish 29H9073
Dutch 29H9071
French 29H9067
German 29H9065
Greek 29H9080
Hebrew 29H9077
Hungary 29H9291
Italian 29H9069
Japanese 29H9083
New World Spanish 29H9081
Norwegian 29H9075
Portuguese 29H9078
Polish 29H9290
Russian 29H9084
Slovak 29H9293
Spanish 29H9072
Swiss 46H5989
Turkish 29H9079
Keyboard Unit
Arabic 29H9408
Belgian 29H9406
Czech 39H6978
Danish 29H9405
Dutch 29H9403
French 29H9399
German 29H9397
Greek 29H9412
Hebrew 29H9409
Hungary 39H6977
Italian 29H9401
Japanese 29H9415
Norwegian 29H9407
Portuguese 29H9410
Polish 39H6976
Russian 29H9416
Slovak 39H6979
Spanish 29H9404
Swiss 46H5990
Turkish 29H9411

Model 760E (CD Nonupgradable Type)
ThinkPad 760 (9546, 9547) 353

Check the Model
There are two models of 760E: Both come with an
FDD built-in, but only one model is upgradable with an
internal CD-ROM drive.
The nonupgradable 760E model has the FDD
built-in space that is thick enough to install only
an FDD.
The upgradable 760E model has the FDD built-in
space that is thick enough to install a CD-ROM.
Verify the 760E model you are servicing before
ordering FRU parts. FRUs for the CD-ROM
upgradable model are listed in the 760E (CD
Upgradable Type) 760ED parts list. (See “Model
760E (CD Upgradable Type) or 760ED” on
page 357.)

Index Part (760E CD Nonupgradable Type)
11 DSP Card 29H9205
13 System Board 11J8234
16b Hard Disk Drive (810 MB) 29H9366
(U.S.-9546, model U4B)
(U.S.-9546, model U4A)
18a Base Cover 39H6249
For Japan 39H6234
19b DIMM Adapter Card (8 MB) 83H7126
DIMM Adapter Card (Blank) 83H7124
FDD Bezel 29H9196
ThinkPad 760 (9546, 9547) 355

Index Part (760E CD Nonupgradable Type)
22 AV Cover 29H9189
Diskette Drive (4-mode, for Japan) 29H9372
28 CPU Card (120 MHz, Pentium) 11J9672
29 Heat Sink 39H7006
30 See Misc. Parts
33 See Misc. Parts
For Japan 39H7032
AC Adapter (35W)
For U.S/Canada/LA/Japan 85G6705
For EMEA/AP 12J1448
Misc. Parts 29H9234
Modem Holder
Modem Lever
DSP Holder
Rear IR Lens

Model 760E (CD Upgradable Type) or
760ED
ThinkPad 760 (9546, 9547) 357

Check the Model
There are two models each for 760E (CD upgradable
type) and 760ED.
The LCD thick model is the 760E/760ED with the
thickness of 54.3 mm (2.14 inches).
The LCD slim model is the 760E/760ED with the
thickness of 50.7 mm (2.00 inches).
Index 760E CD Upgradable Type or 760ED

1 LCD Assembly
(12.1 SVGA TFT thick model) 29H9226
(U.S.-9546, model U3A, U3B, U3L)
LCD Assembly
(12.1 SVGA TFT slim model) 82H8496
LCD Assembly
(12.1 XGA TFT slim model) 46H5735
(U.S.-9546, model U9A, U9B)
9 Video Card (760E thick model) 39H6228
Video Card
(760ED thick model) 39H6227
(U.S.-9546, model U3A, U3L)
Video Card
(760ED XGA slim model) 82H8880
Video Card
(760E XGA slim model) 82H8881
Video Card
(760E SVGA slim model) 12J1569
Volume Connection Cable
(760E/760ED XGA slim model) 82H8965
11 DSP Card 29H9205
12a FDD Connector Cable 29H9203
13 System Board (760E thick model) 11J8234
System Board (760ED thick model) 05K3172
(U.S.-9546, model U3A, U3L)
System Board
(760E/760ED XGA slim model) 05K3174
System Board
(760E/760ED SVGA slim model) 05K3172

(760E CD Upgradable Type or 760ED)
18a Base Cover (760E thick type) 46H6043
For Japan 46H6044
Base Cover (760ED) 39H6248
For Japan 39H6233
18d Game Port Bracket 82H8895
(9546, model U9B only)
18e Thermal Rubber Sheet 69H8429
(U.S.-9546, model U3A, U9A, U9B)
DIMM Adapter Card (Blank) 83H7124
(U.S.-9546, model U3B, U3L)
FDD Bezel 83H5431
22 AV Cover 29H9190
26a FDD Drive (3 mode) 29H9230
(U.S.-9546, model U3A, U3B, U3L, U9A, U9B)
FDD Drive for Japan (4 mode) 29H9372
In the U.S., either of the CD-ROM 4X drives
below may be used for 9546, model U3A,
U3B, U3L)
Order the FRU number of the drive being replaced.
CD-ROM Drive (4X) 29H9231
CD-ROM Drive (4X) 12J2186
CD-ROM CD-ROM Drive (6X)
slim model 83H5428
28 CPU Card
(120 MHz, Pentium) thick model 11J9672
(U.S.-9546, model U3B, U3L)
CPU Card
(133 MHz, Pentium) 82H8897
(U.S.-9546, model U3A, U9A)
CPU Card
(150 MHz, Pentium) slim model 82H8877
ThinkPad 760 (9546, 9547) 359

30 See Misc. Parts
(U.S.-9546, model U3A, U3B, U3L, U9A)
DC/DC Card
for CPU Card 150 MHz, Pentium 83H5378
33 See Misc. Parts
For Japan 39H7032
AC Adapter (35W, U.S./Canada/

Latin America/Japan) 85G6705
For EMEA/AP 12J1448
For EMEA/AP Slim 3-Prong 85G6735
Misc. Parts (760E thick type) 46H5367
Modem Holder
Modem Lever
Rear IR Lens
S-Video Bracket
Video Bracket
Misc. Parts (760ED) 29H9235
Modem Holder
Modem Lever
DSP Holder
Rear IR Lens
S-Video Bracket

Keyboard Assembly
Arabic 29H9076
Belgian 29H9074
Danish 29H9073
Dutch 29H9071
French 29H9067
German 29H9065
Greek 29H9080
Hebrew 29H9077
Italian 29H9069
Japanese 29H9083
Norwegian 29H9075
Portuguese 29H9078
Russian 29H9084
Spanish 29H9072
Swiss 46H5989
Turkish 29H9079
Keyboard Unit
Arabic 29H9408
Belgian 29H9406
Danish 29H9405
Dutch 29H9403
French 29H9399
German 29H9397
Greek 29H9412
Hebrew 29H9409
Italian 29H9401
Japanese 29H9415
Norwegian 29H9407
Portuguese 29H9410
Russian 29H9416
Spanish 29H9404
Swiss 46H5990
Turkish 29H9411
ThinkPad 760 (9546, 9547) 361

Model 760L

Index Part (760L)
11 ESS Card 46H5353
15 Battery Pack (Ni-MH) 29H9233
FDD Bezel 29H9196
22 AV Cover 29H9189
ThinkPad 760 (9546, 9547) 363

Index Part (760L)
(U.S.-9547, model U01, U0A, U0R)
(U.S.-9547, model U01, U0A, U0R)
30 See Misc. Parts
31 Modem Bracket Assembly 46H5360
33 See Misc. Parts
AC Adapter (35W) 85G6701

For Japan 85G6699
Misc. Parts 46H5366
Modem Holder
Modem Lever
Rear IR Lens

Model 760LD
Misc.
ThinkPad 760 (9546, 9547) 365

Index Part (760LD)
5a See Keyboard Misc. Parts
5d See Keyboard Misc. Parts
11 ESS Card 46H5353
12a External Diskette Drive Connector 29H9203
15 Battery Pack (Ni-MH) 29H9233
21a CD-ROM Blank Bezel 29H9289
Diskette Drive Bezel 29H9197
22 AV Cover 29H9190
26 CD-ROM Drive 39H7424

Index Part (760LD)
(U.S.-9547, model U31, U3A, U3R)
(U.S.-9547, model U31, U3A, U3R)
30 See Misc. Parts
33 See Misc. Parts
For Japan 29H7032

Diskette Drive (4-mode, Japan) 29H9372
Diskette Drive Removable Strap 29H9237
Wall Plug 85G2367
Microphone 66G7871
AC Adapter (35W) 85G6701
For Japan 85G6699
Misc. Parts 46H5367
Modem Holder
Modem Lever
Rear IR Lens
ThinkPad 760 (9546, 9547) 367

Keyboard Assembly
Arabic 29H9076
Belgian 29H9074
Czech 29H9292
Danish 29H9073
Dutch 29H9071
French 29H9067
German 29H9065
Greek 29H9080
Hebrew 29H9077
Hungary 29H9291
Italian 29H9069
Japanese 29H9083
Norwegian 29H9075
Portuguese 29H9078
Polish 29H9290
Russian 29H9084
Slovak 29H9293
Spanish 29H9072
Swiss 46H5989
Turkish 29H9079
Keyboard Unit
Arabic 29H9408
Belgian 29H9406
Czech 39H6978
Danish 29H9405
Dutch 29H9403
French 29H9399
German 29H9397
Greek 29H9412
Hebrew 29H9409
Hungary 39H6977
Italian 29H9401
Japanese 29H9415
Norwegian 29H9407
Portuguese 29H9410
Polish 39H6976
Russian 29H9416
Slovak 39H6979
Spanish 29H9404
Swiss 46H5990
Turkish 29H9411

Model 760EL or 760ELD
ThinkPad 760 (9546, 9547) 369

Index Part (760EL/760ELD)
1 LCD Assembly
(760EL/760ELD, 12.1 TFT thick type) 29H9226
(U.S.-9547, model U3F, U48, U4F, U4H,
U4R, U4S)
LCD Assembly (760EL, 11.3, DSTN) 39H6232
(U.S.-9547, model U6F, U6G, U6H, U6R)
LCD Assembly
(760EL, 12.1 TFT slim type) 82H8496
(U.S.-9547, model U4G, U4K, U4T)
(U.S.-9547, model U3F, U48, U4F, U4H,
U4R, U4S, U6F, U6G, U6H, U6R)
Video Card 97H5502
11 ESS Card 46H5353
12a Rear Shield Case 29H9201
12b FDD Connector Cable 29H9203
13 System Board 11J8234
(U.S.-9547, model U3F, U48, U4F)
U4H, U4R, U4S, U6F, U6G, U6R)
System Board- SVGA 11J7660
System Board- DSTN 11J8234
(U.S.-9547, model U6H)

(U.S.-9547, model U3F, U6F, U6G, U6R)
(U.S.-9547, model U48, U4F, U4H, U4R, U4S)
For Japan 46H5600
18c Name Label 46H6034
(U.S.-9547, model U48, U4G, U4H, U4K,
U4R, U4T)
19b DIMM Adapter Card (Blank) 83H7124
(U.S.-9547, model U3F, U4F, U4S, U6F,
U6G, U6H, U6R)
FDD Bezel 83H5431
22 AV Cover 29H9190
(U.S.-9547, model U3F, U48, U4F,
U4G, U4K, U4S, U4T, U6F, U6G, U6H, U6R)
Note:
In the U.S., either of the CD-ROM 4X drives
below may be used for 9547, model U3F.
Order the FRU number of the drive being replaced.
CD-ROM Drive, 4X 29H9231
CD-ROM Drive, 4X 02K0490
ThinkPad 760 (9546, 9547) 371

28 CPU Card
(760EL/760ELD, 100 MHz, Pentium) 11J9673
(U.S.-9547, model U3F, U6G)
CPU Card
(760EL/760ELD, 120 MHz, Pentium) 12J1574
(U.S.-9547, model U4F, U4S, U6F, U6R)
CPU Card (760EL, 133 MHz, Pentium) 11J9674
(U.S.-9547, model U48, U4H, U4R)
CPU Card (760EL, 133 MHz, Pentium) 82H8897
CPU Card (760EL, 120 MHz, Pentium) 12J1574
30 See Misc. Parts
33 See Misc. Parts
For Japan 39H7032
AC Adapter (35W, Slim U.S., Japan) 85G6705

For EMEA/AP 85G6701
Misc. Parts 29H9234
Modem Holder
Modem Lever
DSP Holder
Rear IR Lens

Keyboard Assembly
Arabic 29H9076
Belgian 29H9074
Danish 29H9073
Dutch 29H9071
French 29H9067
German 29H9065
Greek 29H9080
Hebrew 29H9077
Italian 29H9069
Japanese 29H9083
Norwegian 29H9075
Portuguese 29H9078
Russian 29H9084
Slovak 29H9293
Spanish 29H9072
Swiss 46H5989
Turkish 29H9079
Keyboard Unit
Arabic 29H9408
Belgian 29H9406
Danish 29H9405
Dutch 29H9403
French 29H9399
German 29H9397
Greek 29H9412
Hebrew 29H9409
Italian 29H9401
Japanese 29H9415
Norwegian 29H9407
Portuguese 29H9410
Russian 29H9416
Slovak 39H6979
Spanish 29H9404
Swiss 46H5990
Turkish 29H9411
ThinkPad 760 (9546, 9547) 373

Model 760XL

Index Part (760XL)
1 LCD Assembly (12.1, TFT) 46H5725
9a Acoustic Spacer 46H5495
11 ESS Card 46H5775
12a External FDD Connector 29H9203
12b Rear Shield Case (left) 46H5759
12c Rear Shield Case (right) 46H5758
13 System Board (SVGA) 46H5773
16b Hard Disk Drive (2.1 GB) 82H8489
(U.S.-9547, model U9C, U9K)
Hard Disk Drive (5.1 GB) 00K7907
For Japan 46H5757
19a Shield Plate, right 46H5760
19b Shield Plate, left 46H5761
19c DIMM Adapter Card (8 MB) 46H5768
FDD Bezel 29H9197
ThinkPad 760 (9546, 9547) 375

Index Part (760XL)
22 AV Cover 29H9190
24 Blank Cover for EMEA 29H9188
(U.S.-9547, model U9C, U9K)
Diskette Drive (4-mode, for Japan) 29H9372
30 See Misc. Parts
31a Fan 46H5762
31b Air Duct 46H5763
33 See Misc. Parts
For Japan 39H7032
DIMM Card Holder 46H5765
AC Adapter (35W)
For U.S/Canada/LA/Japan 85G6705
For EMEA/AP 85G6735
Misc. Parts 46H5367
Modem Holder
Modem Lever
DSP Holder
Rear IR Lens
Screw for Fan 46H5766
Name Label 46H5767

Keyboard Assembly
Arabic 29H9076
Belgian 29H9074
Danish 29H9073
Dutch 29H9071
French 29H9067
German 29H9065
Greek 29H9080
Hebrew 29H9077
Italian 29H9069
Japanese 29H9083
Norwegian 29H9075
Portuguese 29H9078
Russian 29H9084
Spanish 29H9072
Swiss 46H5989
Turkish 29H9079
Keyboard Unit
Arabic 46H5790
Belgian 46H5788
Danish 46H5787
Dutch 46H5785
French 46H5782
German 46H5781
Greek 46H5794
Hebrew 46H5791
Italian 46H5783
Japanese 46H5797
Latain Spanish 46H5795
New World Spanish
Norwegian 46H5789
Portuguese 46H5792
Russian 46H5798
Spanish 46H5786
Swiss 46H5799
Turkish 46H5793
ThinkPad 760 (9546, 9547) 377

Model 760XD

Index Part (760XD)
1 LCD Assembly
(12.1, XGA, TFT) 46H5735
9a Acoustic Spacer 46H5495
11 DSP Card 29H9205
12a FDD Connector Cable 29H9203
12b Rear Shield Case (left) 46H5759
12c Rear Shield Case (right) 46H5758
13 System Board (XGA) 46H5772
16b Hard Disk Drive (3 GB) 45H8791
(U.S.-9546, model U9E)
Hard Disk Drive (5.1 GB) 00K7907
For Japan 46H5755
19a Shield Plate, right 46H5760
19b Shield Plate, left 46H5761
19c DIMM Adapter Card (8 MB) 46H5768
ThinkPad 760 (9546, 9547) 379

Index Part (760XD)
FDD Bezel 29H9197
22 AV Cover 29H9190
CD-ROM Drive (8x) 82H8851
30 See Misc. Parts
31a Fan 46H5762
31b Air Duct 46H5763
33a See Misc. Parts
33b Cable 29H9206
For Japan 39H7032
AC Adapter (35W, Slim U.S., Japan) 85G6705
For EMEA/AP 85G6701
Misc. Parts 29H9235
Modem Holder
Modem Lever
DSP Holder
Rear IR Lens
Model Label 46H5767

Keyboard Assembly
Arabic 29H9076
Belgian 29H9074
Danish 29H9073
Dutch 29H9071
French 29H9067
German 29H9065
Greek 29H9080
Hebrew 29H9077
Italian 29H9069
Japanese 29H9083
Norwegian 29H9075
Portuguese 29H9078
Russian 29H9084
Spanish 29H9072
Swiss 46H5989
Turkish 29H9079
Keyboard Unit
Arabic 46H5790
Belgian 46H5788
Danish 46H5787
Dutch 46H5785
French 46H5782
German 46H5781
Greek 46H5794
Hebrew 46H5791
Italian 46H5783
Japanese 46H5797
Latain Spanish 46H5795
New World Spanish
Norwegian 46H5789
Portuguese 46H5792
Russian 46H5798
Spanish 46H5786
Swiss 46H5799
Turkish 46H5793
ThinkPad 760 (9546, 9547) 381

LCD Parts List

ASM P/N 29H9029)

LCD Cover Group 46H5710
Note
Includes the following parts:
1 Slide Knob
2 Front Cover
3 Screw Cap, Large
4 Guide (R/L)
5 Hinge Cover (R/L)
7 Rear Cover
- Screw Cap
- Screw
- Tape
Hinge Group 46H5714
Note
6 Hinge (R/L)
- Screw Cap
Interface Cable Group 46H5717
Note
8 Interface Cable Assembly
- Screw Cap
ThinkPad 760 (9546, 9547) 383

ASM P/N 73H6599)

Note
1 Screw Cap, Large
2 Front Cover
3 Guide (R/L)
5 Hinge Cover (R/L)
7 Rear Cover
8 Slide Knob
- Screw Cap
- Screw
- Tape
Hinge Group 46H5714
Note
6 Hinge (R/L)
- Screw Cap
Note
- Screw Cap
ThinkPad 760 (9546, 9547) 385


Note
1 Front Cover
2 Guide (R/L)
4 Hinge Cover (R/L)
6 Rear Cover
7 Slide Knob
- Screw Cap
- Screw
- Tape
Hinge Group 46H5715
Note
5 Hinge (R/L)
- Screw Cap
Interface Cable Assembly 46H5719
Note
- Screw Cap
ThinkPad 760 (9546, 9547) 387

LCD Unit, 10.4 VGA (P/N 46H5355)

Note
1 Front Cover
2 Guide (R/L)
4 Hinge Cover (R/L)
6 Rear Cover
7 Slide Knob
- Screw Cap
- Screw
- Tape
Hinge Group 46H5715
Note
5 Hinge (R/L)
- Screw Cap
Note
- Screw Cap
ThinkPad 760 (9546, 9547) 389

LCD Unit, 11.3 DSTN (P/N 39H6232)

Note
1 Front Cover
2 Guide (R/L)
4 Hinge Cover (R/L)
6 Rear Cover
8 Slide Knob
- Screw Cap
- Screw
- Tape
Hinge Group 46H5716
Note
5 Hinge (R/L)
- Screw Cap
Note
- Screw Cap
Inverter Card Group 46H5722
Note
7 Inverter Card
- Screw Cap
ThinkPad 760 (9546, 9547) 391

LCD Unit, 12.1 XGA (P/N 46H5735)

Note
1 Front Cover
2 Guide (R/L)
4 Hinge Cover (R/L)
6 Rear Cover
7 Bracket Spacer
8 Slide Knob
- Screw Cap
- Screw
- Tape
Hinge Group 82H8892
Note
5 Hinge (R/L)
- Screw Cap
Note
- Screw Cap
ThinkPad 760 (9546, 9547) 393

LCD Unit, 12.1 XGA (P/N 46H5735, ASM
P/N 46H5731)

Note
1 Front Cover
2 Guide (R/L)
4 Hinge Cover (R/L)
6 Rear Cover
7 Bracket Spacer
8 Slide Knob
- Screw Cap
- Screw
- Tape
Hinge Group 82H8892
Note
5 Hinge (R/L)
- Screw Cap
Note
- Screw Cap
ThinkPad 760 (9546, 9547) 395


Note
1 Front Cover
2 Guide (R/L)
4 Hinge Cover (R/L)
6 Rear Cover
7 Bracket Spacer
8 Slide Knob
- Screw Cap (4)
- Screw
- Tape
Hinge Group 82H8892
Note
5 Hinge (R/L)
- Screw Cap
Note
- Screw Cap
ThinkPad 760 (9546, 9547) 397


Note
1 Screw Cap, Large
2 Front Cover
3 Guide (R/L)
5 Hinge Cover (R/L)
7 Rear Cover
8 Slide Knob
- Screw Cap
- Screw
- Tape
Hinge Group 46H5714
Note
6 Hinge (R/L)
- Screw Cap
Note
- Screw Cap
ThinkPad 760 (9546, 9547) 399

LCD Unit, 12.1 SVGA (P/N 11J8867,
ASM P/N 11J8855)

LCD Cover Group 11J8868
Note
1 Screw Cap, Large
2 Front Cover
3 Guide (R/L)
5 Hinge Cover (R/L)
7 Rear Cover
9 Slide Knob
- Screw Cap
- Screw
- Tape
Hinge Group 11J8869
Note
6 Hinge (R/L)
- Screw Cap
Interface Cable Group 11J8870
Note
- Screw Cap
Inverter Card (8) 11J9621
ThinkPad 760 (9546, 9547) 401

Common or Option Parts List
Miscellaneous Parts
Security Parts Kit 29H9294
Keyboard Security Plate (760C)
Keyboard Security Plate (760CD)
PC Card Security Plate (760C)
PC Card Security Plate (760CD)
PC Card Security Stopper
Keyboard Security Plate for Dock (760C)
Keyboard Security Plate for Dock (760CD)
Screw Kit 39H7003
M2.5 x 6 Screw (5)
M2.5 x 4 Screw (10)
M2.5 x 8 Screw (5)
M2.5 Nut (10)
Hex Stud D-Sub (5)
Hex Stud Bus (5)
M2.5 x 8 Flathead (5)
M2 x 4 (5)
Screw Cover for Top cover (5)
Nut M2.5 (5)
M2.6 x 5 Deform (5)
M2.5 x 14 (5)
M2.5 x 4 Thin Head (5)
M1.4 x 1.8 Thin Head (5)
M2 x 4.3 Thin Head (5)
Nylon Screw Kit 97H3449
M2.5 x 4 (20)
M2.5 x 6 (15)
M2.5 x 8 (10)
M2.5 x 14 (5)
M2 x 14 (5)

DAA Assembly
Connector for EMEA 12J1572
Austria 59G1041
Australia 59G1040
Belgium 43G3414
Denmark 59G1042
Finland 54F0715
France 4525652
Germany 77H9765
Malaysia 59G1066
Netherlands 80G3480
Norway 59G1044
New Zealand 80G4584
PRC and Hong Kong 54F0693
Sweden 54F0717
Switzerland 59G1057
Taiwan 59G1067
Thailand 59G1064
U.K. 59G1045
PSTN Cable
Austria 58G4386
Australia 58G4343
Belgium 58G4346
Denmark 58G4333
Finland 58G4334
France 58G4335
Germany 58G4347
U.S., Thailand, Malaysia, Singapore,
and Hong Kong 43G3398
Netherlands 58G4340
New Zealand and PRC 58G4332
Norway 58G4334
Sweden 58G4336
Switzerland 58G4348
U.K. 58G4345
ThinkPad 760 (9546, 9547) 403

Options
Notes:
1. When you replace the AC Adapter or the Quick
Charger, use the one for the country you are in, even
if the computer is from a different country.
options.
810MB Hard Disk Drive Assembly 29H9366
1.08GB Hard Disk Drive Assembly 29H9367
5.1GB Hard Disk Drive Assembly 00K7907
Audio Cable 66G5180
Battery under Spacer 29H9369
Cable Travel Charger Assembly 85G1531
Car-Battery Adapter 49G1148
Conversion Cable (Game Port) 29G9269
Conversion Cable (Video) 85G1897
DIMM 8MB (760Cx/760Lx) 29H9287
DIMM 16MB 29H9288
External Battery Under Spacer 29H9369
External Diskette Drive Box Kit 66G5069
FDD (4-mode 2.88MB) 29H9372
FDD External Box Kit 66G5069
Hard Disk Drive over Pack 39H7040
Headset 85G1529
Mini-DIN to Mini-DIN Cable 84G6474
Microphone 66G7871
Model Label 46H6034
Name Label 66G9228
PCMCIA Cartridge 84G1303
PCMCIA RF Cartridge 84G1304
Port Replicator 66G3575
Port Replicator with PCMCIA 66G3574
Quick Charger 85G1530
Quick Charger Cable 85G1531
Second HDD Tray 29H9295
Small Car-Battery Adapter 84G4359
Travel Charger Assembly 85G1530
Wall Plug 85G2367
SO-DIMM 8 MB (760Ex) 42H2767
SO-DIMM 16 MB (760Ex) 42H2768
SO-DIMM 32 MB (760Ex) 42H2769

Numeric Keypad
Belgian 95F5741
Danish 95F5467
Dutch 95F5467
French 95F6313
German 95F6314
Greek 95F5467
Hebrew 95F5741
Icelandic 95F5467
Italian 95F6316
Japanese 79F6401
Norwegian 95F5467
Spanish 95F6315
Swiss (French) 95F5711
Swiss (German) 95F5715
Turkish 95F5467
Black Keypad
French 84G6286
German 84G6280
Italian 84G6292
Norwegian 84G6310
Swedish 84G6304
Black Keyboard
French 84G6285
German 84G6279
Italian 84G6291
Norwegian 84G6309
Swedish 84G6303
Accessories
Tools
ThinkPad 82G3891
Hardware Maintenance Diskette Version 1.30
ThinkPad 760 (9546, 9547) 405

Power Cords
1 6
2 7
3 8
4 9
5 10
Warning:
Use the power cord certified for your country.
3-Prong
1 Colombia, U.S., Venezuela 25H2207

Korea 25H2207
Japan, 2-prong 85G6665
2 Hong Kong, Singapore, U.K. 25H2215
3 France, Germany, Spain 25H2209
4 Italy 25H2223
5 Australia, New Zealand 25H2205
6 Denmark 25H2211
7 Israel 25H2225
8 Bangladesh, Pakistan, Sri Lanka, 25H2213
South Africa
9 Switzerland 25H2221
10 Thailand 25H2219

2-Prong Slim

Korea 13H5264
Japan 13H5273
2 Hong Kong, Singapore, U.K. 14F0033
4 Italy 13H5270
6 Denmark 13H5270
7 Israel 13H5270
South Africa
10 Thailand 13H5264
3-Prong Slim

Korea 76H3535
Japan 76H3526
2 Hong Kong, Singapore, U.K. 76H3524
4 Italy 76H3530
6 Denmark 76H3520
7 Israel 76H3532
South Africa
10 Thailand 76H3516
ThinkPad 760 (9546, 9547) 407

ThinkPad 765D (9546), 765L (9547)
Read This First . . . . . . . . . . . . . . . . . 411
Checkout Guide . . . . . . . . . . . . . . . . 415
Memory Checkout . . . . . . . . . . . . . . 416
DSP Card Checkout (Model 765D) . . . . . . 419
Audio (ESS) Card Checkout (765L) . . . . . . 419
LCD Information Panel Checkout . . . . . . . 421
Fan Checkout . . . . . . . . . . . . . . . . 421
Common Device Checkout . . . . . . . . . . 428
Beep Symptoms . . . . . . . . . . . . . . . 440
No Beep Symptoms . . . . . . . . . . . . . 440
Keyboard or TrackPoint III Related Symptoms . 442
LCD Information Panel-Related Symptoms . . 442
Function/Audio-Related Symptoms . . . . . . 443
DSP-Related Symptoms . . . . . . . . . . . 444
ESS-Related Symptoms . . . . . . . . . . . 444
PCMCIA-Related Symptoms . . . . . . . . . 446
Other Symptoms . . . . . . . . . . . . . . . 446
LCD Information Panel . . . . . . . . . . . . 448
Product Overview (765D, 765L) . . . . . . . . . 453
1010 Rear Connector Door . . . . . . . . . 455
1020 Diskette Drive or CD-ROM Drive . . . . 456
1030 Battery Pack . . . . . . . . . . . . . 458
1040 Hard Disk Drive . . . . . . . . . . . . 459
1050 DIMM (If Installed) . . . . . . . . . . . 461

1060 Top Cover . . . . . . . . . . . . . . 463
1070 Keyboard Unit . . . . . . . . . . . . . 464
1080 LCD Unit . . . . . . . . . . . . . . . 465
1090 Front IR . . . . . . . . . . . . . . . . 466
1100 Rear IR . . . . . . . . . . . . . . . . 469
1110 System Board, DIMM Adapter Card . . . 470
1120 Upper Shield . . . . . . . . . . . . . 473
1130 External FDD Connector . . . . . . . . 474
1140 Video Card . . . . . . . . . . . . . . 475
1150 Fan and Video Cable (765D-Unique) . . 477
1160 Modem Holder, DC/DC Card, Inverter Card 478
1170 DSP Card or ESS Card . . . . . . . . 480
1180 Lower Shield Case . . . . . . . . . . 481
1190 CPU Card . . . . . . . . . . . . . . . 482
1200 PCMCIA Slot Assembly . . . . . . . . 484
1210 Shield Cover (Right, Left) . . . . . . . 486
2010 Palm Rest . . . . . . . . . . . . . . . 487
2020 Palm Rest Rear Cover . . . . . . . . . 488
2030 Keyboard Card . . . . . . . . . . . . 489
2040 Keyboard and Information Panel . . . . 491
2050 Keyboard Cable . . . . . . . . . . . . 493
2060 Backup Battery, Speaker, Standby Battery 494
3010 LCD Front Cover . . . . . . . . . . . 497
3020 LCD Misc. Parts . . . . . . . . . . . . 498
3030 LCD Panel . . . . . . . . . . . . . . 499
3040 Center Cover Assembly . . . . . . . . 501
3050 Hinges . . . . . . . . . . . . . . . . 502
Locations . . . . . . . . . . . . . . . . . . . . 503
Front View . . . . . . . . . . . . . . . . . 503
Rear View . . . . . . . . . . . . . . . . . . 504
Inside View . . . . . . . . . . . . . . . . . 505
Bottom View . . . . . . . . . . . . . . . . . 505
Parts Listing 765D (9546), 765L (9547) . . . . . . 506
LCD FRU . . . . . . . . . . . . . . . . . . 509
13.3 XGA, 11J8133 . . . . . . . . . . . . . 510
13.3 XGA, NEC 11J9654 . . . . . . . . . . . 510
Keyboard FRU . . . . . . . . . . . . . . . 511

Read This First
section.
Important Notes
any FRUs.
Be extremely careful during write operations,
copying, saving, or formatting. Drives in the
computer that you are servicing might have been
rearranged, or the drive startup sequence might
have been altered. If you select an incorrect
drive, data or programs can be written over.
correct by referring to the parts list.
can occur for a variety of reasons that have

can cause subsequent error codes to be false. If no error


ThinkPad 765D (9546), 765L (9547) 411

following in the parts exchange form or part return form
2. Date of service
4. Date of purchase
8. Machine type, model number, BIOS level, and
serial number

Warranty Notes:
1. Check the ECAs (Engineering Change
Announcements) of the device that pertain to the
system failure before billing the customer.
2. During the warranty period, the customer may be
improper maintenance by the customer. The
following list provides some common items that are
not covered under warranty and some symptoms that
may indicate that the system was subjected to
stresses beyond normal use:

Important Notes

excessive forces, shock, or from being dropped
excessive force
Damage caused by improper insertion of a
incompatible card
or UltraBay
Fuses blown by the attachment of a
nonsupported device

dropped.

2. Open the keyboard, and remove the diskette drive or
CD-ROM drive.
3. Install a jumper on the power-on password connector
on the left side of the FDD connector.
4. Reinstall the battery pack and the diskette
drive/CD-ROM drive.
7. After the service check is completed, remove the
jumper.
ThinkPad 765D (9546), 765L (9547) 413

Easy-Setup by pressing the Enter key or power-on
the Password, Start up, and Initialize icons cannot be
selected.

Note: The supervisor password and hard disk password
cannot be replaced If they are forgotten. If the
customer forgets the supervisor password, the
system board must be replaced. If the customer
forgets the hard disk password, the hard disk drive
must be replaced.

See “Rear View” on page 504 for the power shutdown

switch.

Checkout Guide
problems.
system responses.
possible.
the same operation.
stay on.)
displayed. No Beep Symptoms table.
devices.
table.
an error and displayed a
FRU code.
other symptom table.
Symptoms cannot be Use the customer-reported
page 432.
ThinkPad 765D (9546), 765L (9547) 415

Memory Checkout
Note: The Models 765L and 765D have a dip switch on
the DIMM adapter card. If you are installing a
64-MB 2-bank DIMM, move the the dip switch to
the left. The memory (8 MB) on the DIMM adapter
card is disabled.
You can install a 64-MB 2-bank DIMM in slot 2. If

you try to install the it in slot 1, it will not be
recognized as 64MB DIMM.
Dip Slot 1 Slot 2 Total Displayed

Switch Memory Value


Note: Make sure that the DIMM adapter card is fully
installed into the connector. A loose connection
can cause an error.
1. Power off the computer and remove the DIMM
adapter card from its slot (if installed).
the system board.
5. Power off the computer and reinstall the DIMM
adapter card; then power on the computer. Verify the
memory size; then test the memory. If an error
appears, replace the DIMM adapter card.



New features or options

2. Insert the System Program Service diskette into drive
A, and power on the computer with ac power and a
fully charged battery.

generally has a lower probability of failure. If a numeric
code indicates the system board or the CPU card as a
failing FRU, or the CPU card is indicated by a diagnostic
test by showing FRU code 11, use the following procedure
to isolate the problem:
ThinkPad 765D (9546), 765L (9547) 417

board.


Checkout
be tested.

connector on the video card.
If the keyboard cable connection is correct, check the DSP

card (see “1170 DSP Card or ESS Card” on page 480) or
Audio (ESS) card (see “Audio (ESS) Card Checkout
(765L)” on page 419).

mode.
the screen.
briefly appears.
nondefective FRU.
Reseat the keyboard card cable.
Replace the keyboard card cable.

computer:
Numeric keypad


DSP Card Checkout (Model 765D)

3. If the test detects a DSP card problem,
replace the DSP card.
Audio (ESS) Card Checkout (765L)

3. If the test detects a audio (ESS) card problem,
replace the audio (ESS) card.

in the ThinkPad Configuration program. If the
configuration of the TrackPoint III is disabled, select
Enable to enable it.

with the following:


do the following:
Reseat the keyboard card cables.
Replace the keyboard card cables.
ThinkPad 765D (9546), 765L (9547) 419

Game Port Checkout

3. Select an item with the joystick.

board.

drive, or diskette. A scratch, write-enabled, nondefective
Note: The data on the diskette is altered during this test.
Back up the data on the diskette, or use a blank
formatted diskette.
FDD-1 represents a diskette drive in the UltraBay. FDD-2

represents the port replicator, expansion unit, or diskette
drive attached through the external diskette drive
connector.

cause damage to the drive or cause the drive to fail.

1. Select the advanced diagnostics mode and select
Tool; then select FDD-1 or FDD-2 and press the
Spacebar. A √ mark appears next to the selected
icon.
2. Press Enter.

not defective. Go to “Port Replicator Checkout” on
10. If the drive is attached through an Expansion Unit, go
to the service manual of the Expansion Unit to isolate
the problem.
11. If the drive is attached through a Diskette Drive
Attachment Unit, replace the unit.
12. If no error occurred when testing the formatted
diskette, suspect the diskette that was used when the
customer reported the problem.
If an error occurs when the external diskette drive is

attached through the external diskette drive connector and
there is not a diskette drive in the UltraBay, reseat the
connector on the video card. If the error persists, reseat
the external diskette drive connector. If the error persists,
replace the following FRUs one at a time:
1. External diskette drive kit
2. Video card
3. External diskette drive connector
LCD Information Panel Checkout

If an LCD information panel problem occurs, do the
following:
3. All the icons in the LCD information panel appear for
a moment soon after the computer is powered on.
Verify that all icons appear correctly.
keyboard.
If the problem persists, replace the video card.
Fan Checkout
To check the fan, do the following:
2. Remove the following FRUs (see “FRU Removals and
Replacements” on page 454):
a. Diskette drive/CD-ROM drive
b. Battery pack
c. Hard disk drive
d. Top cover
e. Keyboard unit
3. Attach the AC Adapter to the computer.
4. Applying a short across the two pads with a screw
driver as shown below, turn on the computer.
ThinkPad 765D (9546), 765L (9547) 421

5. Listen for the fan. If the fan does not run, replace it.

computer using each of the power sources as follows:
1. Remove the battery pack, diskette drive, and hard
disk drive.
supplied.
3. Install the diskette drive or hard disk drive one at a
time, and check that power is supplied from each
power source.
4. Disconnect the AC Adapter, remove the hard disk and
diskette drive, and install the charged battery pack;
then check that power is supplied by the battery pack.

“Checking Operational Charging” on page 423
“Checking the Car-Battery Adapter” on page 425
“Checking the Backup Battery (Nonrechargeable)” on
page 426
“Checking the Standby Battery (Rechargeable)” on
page 427

used.

If the power on indicator does not turn on, check the
and installation.
Pin Voltage (V dc)

1 +15.5 to +17.0
2 Ground

board is not loose.
system board.
If the problem is still not corrected, go to
and initialized.
Adapter.


indicator does not turn on, remove the battery pack and let
it return to room temperature. Reinstall the battery pack.
battery pack.
ThinkPad 765D (9546), 765L (9547) 423

shortened life.
Do the following:
following figure:

1 +0 to +13.5
2 Send
3 Thermal
4 Ground (−)
5 Select

the battery.
defective.
pack.

Checking the Car-Battery Adapter
1. Unplug the Car-Battery Adapter cable from the
computer.
2. Plug the Car-Battery Adapter into the cigarette lighter
socket.
Note: If the adapter is already plugged in, reseat it.
3. Measure the output voltage of the Car-Battery
Note: The Car-Battery Adapter does not charge the
battery pack when the computer is powered
on. This is not a failure of the Car-Battery.
Pin Voltage (V dc)

1 +19.0 to +21.0
2 Ground
If the voltage is correct, the Car-Battery Adapter

is working correctly. Check that the computer
runs with the AC Adapter. If it runs correctly
with the AC Adapter, check the system board. If
the problem still remains, replace the following
FRUs one at a time.
a. DC/DC card
b. System board
If the problem is not resolved when the system
board is replaced, go to “Undetermined
If the voltage is outside the normal voltage
range, do one of the following:
– Try these test procedures in a different car,
if one is available.
– Replace the Car-Battery Adapter if the
computer works correctly with the AC
Adapter.
Note: If the output voltage from the cigarette lighter
socket of the car is less than 10.5 V dc, a
continuous noise may be heard. The condition of
the car battery should be checked by appropriate
service personal.
ThinkPad 765D (9546), 765L (9547) 425

(Nonrechargeable)
from the computer.
disk drive.
card.
5. Remove the backup battery from the keyboard card.
6. Measure the voltage of the backup battery connector.
Wire Voltage (V dc)

Red +2.5 to +3.7
Black Ground


(Rechargeable)
from the computer.
disk drive.
card.
5. Remove the standby battery from the keyboard card.
If the voltage between red and black wire of the
battery is 3.5 V dc or greater, the voltage is
correct. Go to step 12 to verify standby battery
operation.
next step.
7. Plug the AC Adapter into the computer and power on
the computer.
8. Measure the output voltage at the connector on the
keyboard card with the battery unplugged.
Pin Voltage (V dc)

+ +4.0
− Ground

the system board.
ThinkPad 765D (9546), 765L (9547) 427

If the voltage is more than +4.0 V dc, power-off
computer; then power on the computer.
10. Charging of the standby battery starts immediately. A
depleted battery needs approximately 30 minutes to
be recharged to the operational voltage of +3.5 V dc.
during suspend mode should be done within
one minute. If the system does not resume
after a charged battery pack is installed,
replace the DC/DC card.
Common Device Checkout

If a common device problem is suspected, see the
appropriate power supply check in the following list:
“Port Replicator Checkout”
“External Display Self-Test”
Port Replicator Checkout: Use the following

procedure to isolate a port replicator problem.
attached.
6. Go to the “Running the Diagnostics” on page 449 and
run the diagnostics.
replicator.
the replicator
the replicator
FDD-2 device test on the failing device with a
scratch diskette

If the problem persists after the replacement, replace
the system board.
External Display Self-Test: If the display problem

occurs only when using an external display, use the
following instruction to correct the problem.
Note: Before you replace a display, check that the 95XX
systems support either 63XX, 85XX, or 95XX
displays to see if it is connected correctly.
If the screen is rolling, replace the external display. If that

does not correct the problem, replace the FRUs in the
1. Video card
2. System board

follows:
3. Power-on the display
position.

adjusting the contrast and brightness control.
The screen is set to CRT or both by the ThinkPad
Configuration program.

system board.

battery power.
Standby Mode: In standby mode the following

occurs:
ThinkPad 765D (9546), 765L (9547) 429

Standby is requested by the Fn key (Fn+F3).
There has been no activity auto-standby in the
ThinkPad Configuration program.
The computer exits standby mode and resumes operation

when any key is pressed.
Suspend Mode: In suspend mode, the following

occurs, in addition to standby mode:
The CPU stops.

The LCD is closed.
The keyboard is opened.
Suspend Timer in the ThinkPad Configuration
program.
In the ThinkPad Configuration program, the computer
can be set to “Hibernate when battery becomes low.”
The default setting is suspend.
set in the ThinkPad Configuration program.
Notes:
1. In the ThinkPad Configuration program, the computer
closed.”
3. When the computer is powered with ac power and is
used with one of the communication PC Cards, the
computer enters standby mode; the PC Card and
application program remain active.
4. While the computer is attached to a Dock I, the
computer cannot enter suspend mode.
Events that cause the computer to resume operation from

suspend mode:
The LCD is opened.
The keyboard is closed.
The ring indicator (RI) is signaled by a serial or
PCMCIA device.
An external keyboard key is pressed while the
computer is operating with ac power.

Computer also exits suspend mode when timer conditions
are satisfied for entering hibernation mode.
Hibernation Mode
Note: Before using the hibernation mode, the hibernation
file is needed.
In hibernation mode, the following occurs:

Notes:
1. In the ThinkPad Configuration program, the
computer can be set to “suspend hibernate while
docked.”
when:
It is attached to a Dock I.

(Fn+F12).
The computer exits hibernation mode and resumes

operation when the power-on switch is turned on.

ThinkPad 765D (9546), 765L (9547) 431

The symptom-to-FRU Index lists the symptoms and errors
first.
sequence shown in the “FRU/Action” columns. If a
FRU did not solve the problem, put the original part
back in the computer. Do not replace a
nondefective FRU.


any number.


Numeric Error Codes

10X System board
102: Timer failure.
failure.
104: Protected mode
failure.
105: Last 8042
command not
accepted.
108: Timer bus test
failure.
109: Low meg-chip
select test.
(Planar parity.) Checkout” on
page 416.
2. DIMM card adapter
and DIMM
3. The computer is
attached to the
expansion unit.
4. System board

page 416.
2. Expansion Unit or Port
Replicator
3. System board
158 Set a HDPs for the both
(HDP was not set even hard disk drive in the HDD
though the supervisor bay and the one in the
password is set.) UltraBay.
159 Set a HDPs for both the
(HDP is not set the same as hard disk drive in the HDD
the supervisor password.) bay and the one in the
UltraBay.
(Dead battery.) Backup Battery
(Nonrechargeable)”
on page 426.
2. Backup battery
3. System board
(Time and date were not connector on the
set.) video card.
2. Set time and date.
3. System board
(Configuration data was connector on the
lost.) video card.
2. Select OK in the error
screen; then set the
time and date.
3. Backup battery
4. System board
174 1. Check device
Perform“Checking the 2. System board
Installed Devices List” on 3. Diskette drive
page 450 before changing 4. Hard disk drive
any FRUs.)
175, 177, 178 System board
175: EEPROM CRC
#1 error.
177: Supervisor
password check sum
error.
178: EEPROM is not
functional.
183 Have the user examine
(Incorrect password entered the password.
at the supervisor password
prompt.)
ThinkPad 765D (9546), 765L (9547) 433

185 Reset the startup
(The startup sequence is sequence in Easy-Setup.
not valid. Suspect that
updated.)
186 System board
188 Set the system
(EEPROM CRC #2 error.) identification using the
“ThinkPad Hardware
Maintenance Diskette.
Version 1.30”
was on.)
the hibernation area does For example, check if the
not match the actual DIMM is added or disk drive
configuration.) is from another computer.
HDD.)
1XX System board
error. page 416.
202: Memory line error 2. DIMM or DIMM
00–15. adapter
16–23.
205: Memory test
failure on on-board
memory.
221: ROM to RAM
remap error.
page 418.
2. Keyboard
3. Video card
4. External numeric
keypad
7. System board

2. Diskette drive
3. Diskette
4. System board
page 420.
2. Diskette
3. Diskette drive
(Unacceptable ID was read Checkout” on
from the diskette drive.) page 420.
2. Diskette drive
3. System board
3. System board
controller failure.
1780, 1790: Hard disk
0 error.
1781, 1791: Hard disk
1 error.
error.)
808X 1. PCMCIA slot
8081: Presence test assembly
failure. (PCMCIA 2. PCMCIA device
revision number also 3. System board
checked.)
test failure.
8601: System bus
error—8042 mouse
interface.
error.
8603: System bus or
mouse error.
ThinkPad 765D (9546), 765L (9547) 435

TrackPoint III is disabled.) video card.
8611: System bus 2. Reseat the TrackPoint
error—I/F between III cable on the
8042 and IPDC. keyboard card.
6. System board
4. Check that the
no failure and is
sum error.)

Device ID (three digits)
Error code (two digits)
FRU code (four digits)

might be because the new FRU is detective or that the
FRU was incorrectly installed.

suspected device.

ID
001 System board
003 Keyboard
086 Pointing device
002 Memory
050 Display
053
017 Hard disk drive
151 Hard disk in UltraBay
067 First external hard disk drive
052 Second external hard disk

drive

computer

port replicator
080 1. Connection of the

PCMCIA slot
2. PCMCIA
088 External PCMCIA
009 Parallel
011, Serial
012
113 DSP
215 CD-ROM
216 External CD-ROM
ThinkPad 765D (9546), 765L (9547) 437

ID
103 IR
150 Audio (ESS)

FRU Code FRU

10 System board
11 CPU card
15 ESS card
16 DSP card
17 Front IR unit
18 Rear IR unit
20 Memory (see “Memory Checkout” on
page 416)
30 Reserved
33 External mouse
40 LCD assembly
42 Video card
45 External CRT
50 1. Reseat the diskette drive (FDD-1).
2. Reseat the external FDD cable on the
video card.
video card.
60 1. Reseat the hard disk drive (HDD-1).
62 1. Reseat the hard disk drive in UltraBay
(HDD-2).
2. Hard disk drive in UltraBay (HDD-2)

FRU Code FRU
71 PCMCIA (UltraBay)
72 1. Reseat the PCMCIA flexible cable.
2. PCMCIA slot assembly
90 CD-ROM drive

the detail portion of the FRU that caused the error.
If replacing a FRU does not correct the problem,
see the device ID or error code from the previous
failure. If they have changed, the cause might be
because the new FRU is defective or that the FRU
was incorrectly installed.
If the problem persists after replacement of the FRUs, go

to “Undetermined Problems” on page 447.
ThinkPad 765D (9546), 765L (9547) 439

Beep Symptoms
LCD. 2. Reseat the inverter
card.
3. Inverter card
4. Video card
5. LCD assembly
6. System board
7. DC/DC card
source.”
beeps, and a blank or 2. Video card
unreadable LCD. 3. LCD assembly
operated.
battery.)
page 432.
screen.
No Beep Symptoms
2. System board
3. DC/DC card
4. Power sources
POST. 3. CPU card

speaker.
2. Check whether the
DSP card or audio
(ESS) card connector
is loose and reseat the
connector.
3. Speaker
4. DSP card or audio
(ESS) card
5. DC/DC card
Important

2,359,296 thin-film transistors (TFTs). A small number
more.

No beep, power-on indicator 1. Reseat the CPU card.
POST. 3. Video card
4. System board
5. LCD cable assembly
working connectors.
LCD too dark 2. LCD assembly
3. DC/DC card
4. Cable for inverter card
be adjusted (TFT)
5. Inverter card
pels 2. Reseat all LCD
Screen abnormal connectors.
Wrong color displayed 3. LCD assembly
4. System board
5. Video card
LCD has extra horizontal or 1. LCD cable assembly
vertical lines displayed. 2. LCD assembly
ThinkPad 765D (9546), 765L (9547) 441

Keyboard or TrackPoint III Related
Symptoms
keys) does not work. cable on the video
card.
2. Reseat the three
keyboard cables on the
keyboard card.
3. Keyboard
4. Video card
5. System board
work. connector on the
video card.
Checkout” on
page 419.
3. Keyboard
4. Video card
5. System board
3. Video card
4. System board
LCD Information Panel-Related

Symptoms
An icon in the LCD 1. Reseat the keyboard
information panel remains connector on the
off or on, but the system video card.
runs correctly. 2. Reseat the LCD
information panel cable
on the keyboard card.
3. Keyboard
4. Video card
5. System board

on page 422.
2. Battery pack
2 hours.
4. DC/DC card
5. Power sources
the keyboard is opened or and check that the
closed. computer can enter
suspend mode.
system and press
Fn+F4. If the
computer enters
suspend mode,
suspect that the
3. Keyboard card
4. Video card
5. System board
suspend mode.
system and press
Fn+F4. If the
computer enters
suspend mode,
suspect that the
3. LCD assembly
4. Video card
5. System board
note.
ThinkPad 765D (9546), 765L (9547) 443

actual size.
devices. page 450.
DSP-Related Symptoms
In OS/2, DOS, or Windows 1. Reseat the DSP card.
multimedia programs, no 2. Go to “1170 DSP
sound comes from the Card or ESS Card” on
computer. (Only system page 480 and check
beeps heard at power-on.) the DSP card.
driver is installed
correctly.
In OS/2, DOS, or Windows, 1. Check that the DSP
OS/2 and Windows:
Click the DSP Modem
icon in the ThinkPad
DOS:
Run the MWMODEM
ON command.
2. Reseat the DAA
module.
ESS-Related Symptoms
In OS/2, DOS, or Windows 1. Reseat the audio
multimedia programs, no (ESS) card.
sound comes from the 2. Go to “Audio (ESS)
computer. (Only system Card Checkout (765L)”
beeps are heard at on page 419 and
power-on.) check the ESS card.
driver is installed
correctly.
work correctly. Self-Test” on page 682.
3. Cable
4. System board

3. System board
External diskette drive does 1. Reseat the external
not work correctly, or FDD connector.
internal diskette drive is not Note: When reseating
recognized. the external FDD
connector,
a. Remove the
connector.
b. Insert the flexible
cable straight until
the white line
aligns with the
edge of the
connector.
c. Replace the
screws of the
connector.
Be careful not to
damage the edge of
the flexible cable
when inserting it into
the connector.
2. External diskette drive

3. Make sure that the
diskette is not
damaged.
ThinkPad 765D (9546), 765L (9547) 445

near the computer.
The computer may
light.
3. Reseat the IR unit.
4. Run the advanced
diagnostic test. (see
“Running the
Diagnostics” on
page 449) If an error
occurs and a FRU
code is displayed,
replace the parts
shown by the FRU
code.
PCMCIA-Related Symptoms
PC Card does not work in 1. Reseat the PCMCIA
either upper slot or the flexible cable before
lower slot. replacing the
Diagnostic error code: PCMCIA slot. (See
“1200 PCMCIA Slot
DEV 080
Assembly” on
ERR 33
page 484)
FRU 7210
PCMCIA slot pin is PCMCIA slot assembly
damaged.
CardBus card does not 1. Reseat the PC Card
work. 2. Check the PC Card is
enabled in the
ThinkPad Configuration
program
3. Reseat the PCMCIA
flexible cable (See
“1200 PCMCIA Slot
Assembly” on
page 484)
Other Symptoms

and the problem persists, see “Undetermined


errors exist.
FRU (do not replace nondefective FRUs).
Verify that all attached devices are supported.
Verify the power supply being used at the time of the

2. Check the cables, wires, and connectors for
short/open circuits, and visually check for damage. If
a problem is found, replace the FRU.
a. Non-IBM devices
b. Devices at the expansion bus connector
d. Battery pack
e. Hard disk drive
f. Diskette drive or CD-ROM drive
g. DIMM
h. PC Cards
6. If the problem does not reoccur, reconnect the
failing FRU.
DC/DC card
Video card
Keyboard card
LCD assembly
System board
DSP card or audio (ESS) card
CPU card
ThinkPad 765D (9546), 765L (9547) 447

“LCD Information Panel”
page 451
Status Indicators

Green Battery fully
charged
Orange Battery
charging
orange charging
suspend mode.
green entering
suspend mode
or hibernation
mode, or
resuming
normal
operation.
Green Power on
LCD Information Panel

The LCD information panel shows the current computer
status using these icons.
Icon Meaning
.1/ Speaker

Icon Meaning
.3/ (left) Secondary battery status
.3/ (right) Main battery status
.6/ Numeric lock
.7/ Caps lock
.8/ Scroll lock

The test progress screen appears. OK appears when
the test ends without any errors.
ThinkPad 765D (9546), 765L (9547) 449

tool. You can install the multiple devices by repeating
this step.


3. Press Ctrl+E.
5. To exit the screen, select the Cancel icon or press
Esc.


an FDD-1.

the system board and not the attachment of the devices.
The FDD-1 icon represents the first drive in the system

configuration for each type of device. For Model 765D,
FDD-1 represents an external diskette drive attached

through the external diskette drive connector. Similarly,
the FDD-2 icon represents the second drive, usually
attached through a port replicator.

PAP)
When the POP is the same as the HDP-1 or HDP-2

When the POP is not the same as the HDP-1 and
HDP-2
PAP and HDP-1 or HDP-2
When the PAP is used, the HDP-1 or HDP-2 is
enabled automatically, but no HDP prompt appears.
The HDP-1 and HDP-2 are set the same as PAP.


2. Insert the “ThinkPad Hardware Maintenance Diskette
Ver 1.30” or later into diskette drive A and power on
the computer.

Fn Key Combinations

ThinkPad 765D (9546), 765L (9547) 451

Fn + Description
F1 Reserved
F5 Reserved
F6 Reserved
F7 Switching display between LCD and CRT
F8 Reserved
F9 Reserved
F10 Reserved
(High Performance, Automatic, and
Customized)

Product Overview (765D, 765L)
features:
Feature Description
Processor Intel Pentium MMX 166/66 MHz,
256KB L2 Cache
Memory 32MB (8 MB on the system board, 8
(standard) MB on the DIMM adapter card, and 16
MB as DIMM)
Memory (option) 8MB, 16MB, 32MB, and 64MB DIMM
card (max. 104MB)
Video 13.3-inch, 64K colors, 1024×768 pixel
XGA TFT color LCD
720KB, 1.2MB, 1.44MB (3-mode),
3.5-inch
Hard disk drive 3.0GB, 2.5-inch
(removable)
CD-ROM drive 5-inch, 8x speed, IDE interface
(765D)
(removable)
DSP card (765D) Audio function
Fax/modem function
Telephony function
&mwave. function
ESS card (765L) Audio function
IrDA 1.0
ASK
1.15 million bps
PCMCIA One Type-III
or two Type-II
ThinkPad 765D (9546), 765L (9547) 453

replacements.
Do not damage any parts. Only certified, trained
When other FRUs that must be removed before the
failing FRU is removed, they are listed at the top of
the page.





1010 Rear Connector Door
Remove the center latch .1/; then remove the rear

connector door by flexing it .2/.
ThinkPad 765D (9546), 765L (9547) 455

1020 Diskette Drive or CD-ROM Drive
Diskette Drive (Model 765L)


CD-ROM Drive (Model 765D)
Attention
Note: Remove the CD-ROM drive exactly as shown
in the figure. Do not apply any extra force to the
CD-ROM drive when removing it.

ThinkPad 765D (9546), 765L (9547) 457

1030 Battery Pack
CD-ROM Drive or Diskette Drive (1020)

when the battery pack is removed.
If there is a spacer, open the spacer before removing the

battery pack.

Diskette Drive or CD-ROM Drive (1020)

Battery Pack (1030)
Attention

ThinkPad 765D (9546), 765L (9547) 459

Note: After replacing the hard disk drive, latch the
removal strap into the correct position.

1050 DIMM (If Installed)

Battery Pack (1030)
ThinkPad 765D (9546), 765L (9547) 461

Note: When installing the DIMM, do the following:
1. Insert the DIMM, at an angle of approximately
20°, into the socket; then press it firmly.
2. Pivot the DIMM until it snaps into place.

1060 Top Cover
Battery Pack (1030)
When replacing, be careful not to damage the resume

switch shown in the figure.
Step Size (quantity) Torque

.2/ M2 x 6 mm, Nylon (2) 3 kgcm
.3/ M2.5 x 8 mm, flathead (2) 3 kgcm
.4/ M2.5 x 6 mm, Nylon (1) 3 kgcm
ThinkPad 765D (9546), 765L (9547) 463

1070 Keyboard Unit
Battery Pack (1030)

Top Cover (1060)
When replacing:
Connect the keyboard connector as shown in the figure;
then replace the keyboard.

1080 LCD Unit
Battery Pack (1030)
Top Cover (1060)

.1/ M2.5 x 4 mm, Nylon (4) 4.5 kgcm
.2/ M2.5 x 6 mm, Nylon (2) 4 kgcm
ThinkPad 765D (9546), 765L (9547) 465

1090 Front IR

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Note: In step 1, lift the switch cover halfway up ( );

then pull the switch lever out to remove ( ).

1. Step .4/ is 765D-unique. For 765L, skip this step.
2. In step .5/, push the levers gently to avoid flexing
them.

.6/ M2.5 x 6 mm, Nylon (3) 4 kgcm
.7/ M2.5 x 8 mm, Nylon (4) 4 kgcm
.9/ M2.5 x 4 mm, Nylon (2) 4 kgcm
ThinkPad 765D (9546), 765L (9547) 467

.12/ Move the front IR unit in its location and make it free
to disconnect the DIMM adapter card connector easily.
Note: Raise the system board assembly a bit .13/ to
disconnect the DIMM adapter card in step .14/;
then remove the DIMM adapter card. Be careful
not to damage the IR flexible cable under the
DIMM adapter card. Then remove the IR flexible
cable in step .15/.

1100 Rear IR
Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)

.1/ M2.5 x 6 mm, Nylon (1) 4 kgcm
ThinkPad 765D (9546), 765L (9547) 469

1110 System Board, DIMM Adapter
Card

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Rear IR (1090)
Note: In step 1, lift the switch cover halfway up ( );

then pull the switch lever out to remove ( ).

Notes:
1. Step .4/ is 765D-unique. For 765L, skip this step.
2. In step .5/, push the levers gently to avoid flexing
them.
Step Size (quantity) Memo

.6/ M2.5 x 6 mm, Nylon (3) 4 kgcm
.7/ M2.5 x 8 mm, Nylon (4) 4 kgcm
.9/ M2.5 x 4 mm, Nylon (2) 4 kgcm
ThinkPad 765D (9546), 765L (9547) 471

.12/ Move the front IR unit in its location and make it free
to disconnect the DIMM adapter card connector easily.
Note: Raise the system board assembly a bit .13/ to
disconnect the DIMM adapter card in step .14/;
then remove the DIMM adapter. Be careful not to
damage the IR flexible cable under the DIMM
adapter card. Then remove the IR flexible cable in
step .15/.
When replacing:
Make sure that the connector of the DIMM adapter
card is connected firmly. Loose or wrong
connection causes the memory error.

1120 Upper Shield

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)

.1/ M2.5 x 4 mm, Nylon (2) 4 kgcm
ThinkPad 765D (9546), 765L (9547) 473

1130 External FDD Connector

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Upper Shield (1120)
When replacing:
Insert the flexible cable straight until the white line
aligns with the edge of the connector.
Be careful not to damage the edge of the

flexible cable when inserting it into the
connector.

.2/ M2.5 x 8 mm (2) 4 kgcm

1140 Video Card

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Upper Shield (1120)
External FDD Connector (1130)
Note: Steps .4/ and .5/ are 765D-unique.
When replacing:
Do not cover the gaskets with the video card.
For the Model 765D, remove the video cable. (See page
477)
ThinkPad 765D (9546), 765L (9547) 475

.3/ M2.5 x 4 mm, Nylon (2) 4 kgcm
.4/ M2 x 4 mm (2) 2.5 kgcm
.5/ M2.6 x 5 mm (1) 3 kgcm

1150 Fan and Video Cable
(765D-Unique)

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Upper Shield (1120)
Video Card (1140)

.1/.2/.3/: Fan
.4/: Video Cable (765D unique)

.1/ Screw Fan, P/N 46H5766 (2) 4 kgcm
ThinkPad 765D (9546), 765L (9547) 477

1160 Modem Holder, DC/DC Card,
Inverter Card

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Upper Shield (1120)
Video Card (1140)
.1/.2/: Module Jack

.3/.4/: DC/DC Card
.5/.6/: Inverter Card

.1/ M2.5 x 14 mm, Nylon (1) 4 kgcm
.3/ M2.5 x 4 mm, Nylon (2) 4 kgcm
.5/ M2.5 x 6 mm, Nylon (2) 3.5 kgcm

When replacing:
The following figure shows the microphone cable
path.
ThinkPad 765D (9546), 765L (9547) 479

1170 DSP Card or ESS Card

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Upper Shield (1120)
Video Card (1140)
DC/DC Card and Module Jack (1160)

.1/ M2.5 x 4 mm, Nylon (1) 4 kgcm
When replacing:
path:
2. When replacing the DSP card, make sure that the

connector on the card is not loose. If the connector
does not connect properly, no sound will be
produced.

1180 Lower Shield Case

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Upper Shield (1120)
Video Card (1140)
Module Jack (1160)

.1/ M2.5 x 4 mm, Nylon (2) 4 kgcm
.2/ M2.5 x 6 mm, Nylon (1) 4 kgcm
.3/ 5 mm, X' (4) 5.5 kgcm
.4/ 5.5 mm, X' (2) 5.5 kgcm
ThinkPad 765D (9546), 765L (9547) 481

1190 CPU Card

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Upper Shield (1120)
Video Card (1130)
DC/DC Card and Module Jack (1160)
DSP Card (1170)
Lower Shield (1180)

.7/ M2.5 x 5 mm, flathead (2) 3.5 kgcm
Attention
Connect the CPU card using the exact procedure
shown in the figures, and make sure that the two
CPU card connectors are connected properly. If
these connectors are not connected, you cannot
Do not touch the shaded area of the CPU card
when connecting.
ThinkPad 765D (9546), 765L (9547) 483

1200 PCMCIA Slot Assembly

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Video Card (1120)
DC/DC Card, Module Jack, and Inverter Card (1160)
DSP Card (1170)
Lower Shield (1180)
Notes:
unit serial number, select the option Set system
identification on the maintenance diskette. The
EEPROM on the system board contains the vital
product data (VPD): the system unit serial number,
Note: Do not power off the computer while restoring
the VPD.
The system unit serial number label is attached to the
base cover.
2. Before removing and replacing the system board,
make sure that a PCMCIA Cards are removed and
the eject levers are not sticking out.
3. Do not pull the PCMCIA slot assembly while removing
the system board.
4. When handling the PCMCIA slot assembly, be careful
not to disassemble any part of it. The slot assembly
is not solidly fixed when it is removed from the
system board or the FRU.
5. Be sure to unlock both ends of the PCMCIA
connector before removing the PCMCIA slot
assembly from the system board (.2/).

When replacing:
Move the cable lock upward to insert the cable
straight. Then first insert the PCMCIA flexible
cable straight and push the locks of the cable; and
then replace the screws. Incorrect connection of
the PCMCIA flexible cable causes the PCMCIA
error.

.1/ M2 x 14 mm, Nylon (1) 2.5 kgcm
ThinkPad 765D (9546), 765L (9547) 485

1210 Shield Cover (Right, Left)

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
Upper Shield (1120)
Video Card (1130)
External Diskette Drive Connector (1150)
Module Jack (1160)
Lower Shield (1180)
.1/.2/: Left lower shield

.3/: Right lower shield

.1/ M2.5 x 6 mm (1) 3.5 kgcm

2010 Palm Rest

Battery Pack (1030)
Top Cover (1060)
.1/Turn the keyboard upside down.

.3/ M2.5 x 4 mm (6) 3 kgcm
.4/Turn the keyboard right-side up.
ThinkPad 765D (9546), 765L (9547) 487

2020 Palm Rest Rear Cover

Battery Pack (1030)
Top Cover (1060)
Palm Rest (2010)

2030 Keyboard Card
Battery Pack (1030)

Top Cover (1060)
Palm Rest (2010)
Palm Rest Rear Cover (2020)

.1/ M2.5 x 4 mm (2) 3 kgcm
ThinkPad 765D (9546), 765L (9547) 489

Lock the keyboard in step .4/.

2040 Keyboard and Information Panel
Top Cover (1060)

Palm Rest (2010)
ThinkPad 765D (9546), 765L (9547) 491

.4/ M2.5 x 4 mm (1) 3 kgcm

2050 Keyboard Cable
Top Cover (1060)

Palm Rest (2010)
Keyboard (2040)
Notes:
1. When pulling the lever off the foot .1/, separate the
lower part of the lever from the foot by inserting a
pointed device through the hole in the foot.
2. When removing the latch from the keyboard base .1/,
push both ends of the latch simultaneously.
3. When replacing the keyboard cable, place the cable
correctly, as shown by the artwork in the circle.
ThinkPad 765D (9546), 765L (9547) 493

2060 Backup Battery, Speaker, Standby
Battery

Battery Pack (1030)
Top Cover (1060)
Palm Rest (2010)

Some standby batteries contain a small amount of

nickel and cadmium. Do not disassemble it, recharge
it, throw it into fire or water, or short-circuit it. Dispose
of the battery as required by local ordinances or
regulations. Use only the battery in the appropriate
parts listing. Use of an incorrect battery can result in
ignition or explosion of the battery.

.1/ M2.5 x 6 mm (2) 3 kgcm
ThinkPad 765D (9546), 765L (9547) 495

.4/.6/: Backup Battery
.5/.7/: Standby Battery
.4/.5/.6/.7/: Speaker


Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)

.2/ M2.5 x 6 mm (2) 3 kgcm
ThinkPad 765D (9546), 765L (9547) 497

3020 LCD Misc. Parts

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)

3030 LCD Panel

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
ThinkPad 765D (9546), 765L (9547) 499

.1/ M2.5 x 6 mm (2) 3 kgcm

3040 Center Cover Assembly

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
LCD Panel (3020)
ThinkPad 765D (9546), 765L (9547) 501

3050 Hinges

Battery Pack (1030)
Top Cover (1060)
LCD Unit (1080)
LCD Panel (3020)
.1/: Hinge Cover
.1/.2/.3/.4/: Hinges

.2/ M2 x 4 mm (2) 3 kgcm

Locations
Front View
.1/ LCD
.2/ Keyboard risers
.3/ Auto tilt keyboard
.4/ External-input-device connector
.5/ PC Card slots
.7/ Security keyhole
.8/ Release latches
.9/ Front infrared port
.1ð/ Built-in speaker
.11/ Front palm rest
.12/ TrackPoint III
.13/ Removable diskette drive or CD-ROM
drive (model-unique)
.14/ CD-ROM eject button (CD-ROM model)
.15/ Fn key
.16/ LCD indicator panel
.17/ Built-in microphone
.18/ Volume control
.19/ Brightness control
ThinkPad 765D (9546), 765L (9547) 503

Rear View
.1/ Power switch
.2/ Video in/out ports (model-unique)
.3/ Modem/fax port
.5/ Headphone jack
.6/ Option cover
.7/ Power jack
.8/ Serial connector
.9/ Parallel connector
.1ð/ External display connector
.11/ Power shutdown switch
.12/ System expansion connector
.13/ Air duct
.14/ Rear infrared port
.15/ External diskette drive connector
(Model-unique)
.16/ MIDI/joystick port (Model-unique)
.17/ Connector door
.18/ Rear door

Inside View
.1/ Spacer (Model unique)
.2/ Removable hard disk drive
.3/ Security latch
.4/ Memory slot
.5/ Battery pack
.6/ UltraBay
.7/ Modem/fax port release latch
Bottom View
.1/ Serial Number
ThinkPad 765D (9546), 765L (9547) 505

Parts Listing 765D (9546), 765L (9547)
57
1
56
2
3
55 4
54
53
52
51 5
50 6
49 7
48 8
47 9
46
45 10
44
11
43
42 12
41 13
40 14
39
15
16
38
17
37
18
36
19
35
34 20
33
32 21
31 22
30 23
24
25
26
29 28 27

Index Part
1 LCD Assembly (765D/765L, 13.3 XGA) 11J8133
LCD Assembly (765L, 13.3 XGA, NEC) 11J9654
See “LCD FRU” on page 509 for LCD FRU.
2 IR Cover (See Misc. Parts)
3 Cable Protector 11J8187
4 Upper Shield Case 11J8122
5 Fan Silencer 46H5495
6 External FDD Connector 11J8137
7 Video Card (765D) 11J8119
Simple Video Card (765L) 11J8183
8 Fan 46H5762
9 Inverter Card (765D/765L, 13.3 XGA) 11J8120
Inverter Card (765L, 13.3 XGA, NEC) 05K3100
Inverter Holder 11J8121
Inverter Shield 11J8182
Inverter Shield, Upper 97H3423
10 Mic. Connection Cable 29H9210
11 Audio Card (765D) 29H9205
ESS Card (765L) 97H3388
12 Rear Shield Case (right) 97H3425
13 System Board 05K3178
14 PC Card Slots Assembly 97H3429
15 PCMCIA Eject Button 46H6028
18 HDD Removable Strap 29H9236
20 EMI Sheet 46H5497
22 Base Cover 11J8113
For Japan 11J8114
23 PC Card Door 29H9238
25 Stopper (See Misc. Parts)
26 DIMM Adapter Card (8 MB) 46H5768
27 EMI Plate 97H3427
28 Metal Plate (See Misc. Parts)
29 Shield Plate-L 11J8181
30 Thermal Rubber Sheet 11J8180
32 FDD Blank Bezel 29H9239
FDD Bezel (non-CD-ROM models) 29H9196
FDD Bezel (CD-ROM models) 83H5431
33 Option Cover 29H9193
34 AV Cover 29H9189
ThinkPad 765D (9546), 765L (9547) 507

Index Part
37 CD-ROM Drive (8X, 765D) 97H3419
38 CD-ROM Removable Strap (765D) 29H9237
39 Diskette Drive (3-mode, 765L) 29H9230
(4-mode, 765L, for Japan) 29H9372
40 Diskette Drive Removable Strap 29H9237
41 CPU Card (166 MHz, Pentium-MMX) 82H8875
42 Heat Sink 11J8116
43 See Misc. Parts
44 Rear Shield Case (left) 97H3424
45 Heat Sink-Sub 11J8117
46 Volume Connection Cable 29H9211
47 Internal DAA Assembly (765D) 12J1571
49 Modem Holder (See Misc. Parts)
50 Video Cable (765D) 29H9206
54 Air Duct 46H5763
55 TrackPoint Cap 84G6536
57 Top Cover 11J8123

AC Adapter (56W)
3-pin 12J2583
2-pin 12J2585
Misc. Parts, 765D 29H9235
Misc. Parts, 765L 46H5367
Fan Silencer
Stopper
Metal Plate
Modem Lever
DSP Holder
Rear IR Lens
Model Name Label 46H6034
Security Plate 05K4732

LCD FRU
ThinkPad 765D (9546), 765L (9547) 509

13.3 XGA, 11J8133
Index Part
1 See LCD cover group
2 LCD Front Cover (See LCD cover group)
3 LCD Panel (13.3 XGA) 11J8185
4 Pinch Rubber 11J8186
6 Hinges 11J8135
7 LCD Cable Assembly 11J8136
13.3 XGA, NEC 11J9654

Index Part
2 LCD Front Cover (See LCD cover group)
3 LCD Panel (13.3 XGA, NEC) 11J9655
4 Pinch Rubber 11J8186
6 Hinges 11J8135
7 LCD Cable Assembly 11J9657
LCD cover group 11J8134

Rear Cover
LCD front cover
Bracket, LCD Structure
Gasket, long
Slide Knob
Slide Plate
Rail Guide, (right/left)
Rubber Bumper
Hinge Cap
Logo (large/small)
Screw Cap
Screw
Note
Do not use the NEC LCD (FRU 11J9654) instead of
the LCD (FRU 11J8133) and vice versa.

Keyboard FRU
ThinkPad 765D (9546), 765L (9547) 511

Index Part
1 Palm Rest 11J8131
For Japan 11J8130
4 Speaker (right) 29H9225
5 Speaker Holder (right) 46H5777
6 Volume Knob 39H7037
7 Keyboard Foot 39H7038
8 See Keyboard
9 Keyboard EMI Plate 11J8184
10 Palm Rest Rear Cover 11J8132
12 Keyboard FPC Bracket 39H7035
13 LCD Indicator Assembly 29H9220
Volume Connection Cable 29H9211
16 Speaker Holder (left) 46H5778
17 Speaker (left) 39H6983

Keyboard
Arabic 12J1510
Belgian 12J1508
Canadian French 12J1516
Danish 12J1507
Dutch 12J1505
French 12J1501
German 12J1499
Greek 12J1514
Hebrew 12J1511
Italian 12J1503
Japanese 12J1517
Korean 12J1520
New World Spanish 12J1515
Norwegian 12J1509
Portuguese 12J1512
Russian 12J1518
Spanish 12J1506
Swedish or Finnish 12J1504
Swiss 12J1519
Turkish 12J1513
U.K. English 12J1498
U.S. English 12J1497
Keyboard Unit
Arabic 97H3374
Belgian 11J8221
Danish 11J8220
Dutch 11J8218
French 11J8215
German 11J8214
Greek 97H3378
Hebrew 97H3375
Italian 11J8216
Japanese 11J8126
Korean 97H3381
New World Spanish 11J8128
Norwegian 97H3373
Portuguese 11J8129
Russian 97H3379
Spanish 11J8219
Swiss 97H3380
Turkish 97H3377
ThinkPad 765D (9546), 765L (9547) 513

Miscellaneous Parts
Security Parts Kit 29H9294
Keyboard Security Plate (760C)
Keyboard Security Plate (760CD)
PC Card Security Plate (760C)
PC Card Security Plate (760CD)
PC Card Security Stopper
Keyboard Security Plate for Dock (760C)
Keyboard Security Plate for Dock (760CD)
Screw Kit 39H7003
M2.5 x 6 Screw (5)
M2.5 x 4 Screw (10)
M2.5 x 8 Screw (5)
M2.5 Nut (10)
Hex Stud D-Sub (5)
Hex Stud Bus (5)
M2 x 4 (5)
Screw Cover for Top cover (5)
Nut M2.5 (5)
M2.6 x 5 Deform (5)
M2.5 x 14 (5)
M2.5 x 4 Thin Head (5)
M1.4 x 1.8 Thin Head (5)
M2 x 4.3 Thin Head (5)
Nylon Screw Kit 97H3449
M2.5 x 4 (20)
M2.5 x 6 (15)
M2.5 x 8 (10)
M2.5 x 14 (5)
M2 x 14 (5)
Nylon Screw Kit
M2.5 x 4 (1000) 97H3444
M2.5 x 6 (1000) 97H3445
M2.5 x 8 (1000) 97H3446
M2.5 x 14 (500) 97H3447
M2 x 14 (500) 97H3448

DAA Assembly
Connector for EMEA 12J1572
Austria 59G1041
Australia 59G1040
Belgium 43G3414
Denmark 59G1042
Finland 54F0715
France 4525652
Germany 77H9765
Malaysia 59G1066
Netherlands 80G3480
Norway 59G1044
New Zealand 80H3465
PRC and Hong Kong 54F0693
Sweden 54F0717
Switzerland 59G1057
Taiwan 59G1067
Thailand 59G1064
U.K. 59G1045
PSTN Cable
Austria 58G4386
Australia 58G4343
Belgium 58G4346
Denmark 58G4333
Finland 58G4334
France 58G4335
Germany 58G4347
Netherlands 58G4340
Norway 58G4334
Sweden 58G4336
Switzerland 58G4348
U.K. 58G4345
ThinkPad 765D (9546), 765L (9547) 515

Options
Notes:
options.
3GB Hard Disk Drive Assembly 45H8791
Audio Cable 66G5180
Battery under Spacer 29H9369
Cable Travel Charger Assembly 85G1531
Car-Battery Adapter 49G1148
External Battery under Spacer 29H9369
External Diskette Drive Box Kit 66G5069
FDD (4-mode 2.88MB) 29H9372
FDD External Box Kit 66G5069
Hard Disk Drive over Pack 39H7040
Headset 85G1529
Microphone 66G7871
Model Label 46H6034
Name Label 66G9228
Port Replicator 66G3575
Port Replicator with PCMCIA 66G3574
Quick Charger 85G1530
Quick Charger Cable 85G1531
Second HDD Tray 29H9295
Small Car-Battery Adapter 84G4359
Travel Charger Assembly 85G1530
Wall Plug 85G2367
SO-DIMM 8 MB 42H2767

Numeric Keypad
Belgian 95F5741
Danish 95F5467
Dutch 95F5467
French 95F6313
German 95F6314
Greek 95F5467
Hebrew 95F5741
Icelandic 95F5467
Italian 95F6316
Japanese 79F6401
Norwegian 95F5467
Spanish 95F6315
Turkish 95F5467
Black Keypad
French 84G6286
German 84G6280
Italian 84G6292
Norwegian 84G6310
Swedish 84G6304
Black Keyboard
French 84G6285
German 84G6279
Italian 84G6291
Norwegian 84G6309
Swedish 84G6303
Accessories
Tools
Diskette Version 1.30
ThinkPad 765D (9546), 765L (9547) 517

Power Cords

IBM Power Cord

Part Number
14F0033
United Kingdom

IBM Power Cord
Part Number
13H5270
Yugoslavia
13H5273 Japan
Uruguay
13H5279
Sri Lanka

Note: The grounded adapter is required for full
MPRII compliance.
IBM Power Cord

Uruguay
Thailand United States of America,
Venezuela
Yugoslavia
76H3520 Denmark
76H3522
Sri Lanka
76H3524
United Kingdom
76H3526 Japan
ThinkPad 765D (9546), 765L (9547) 519

IBM Power Cord
76H3532 Israel
76H3535 Korea

ThinkPad 770 (9548, 9549)
Read This First . . . . . . . . . . . . . . . . . 523
Checkout Guide . . . . . . . . . . . . . . . . 528
Audio Checkout . . . . . . . . . . . . . . . 529
Fan Checkout . . . . . . . . . . . . . . . . 530
Indicator Panel Checkout . . . . . . . . . . . 530
Memory Checkout . . . . . . . . . . . . . . 532
Modem (DSP) Checkout . . . . . . . . . . . 533
TrackPoint Checkout . . . . . . . . . . . . . 538
Power Management Features . . . . . . . . . . 540
Standby Mode . . . . . . . . . . . . . . . . 540
Suspend Mode . . . . . . . . . . . . . . . 540
Hibernation Mode . . . . . . . . . . . . . . 541
Beep Symptoms . . . . . . . . . . . . . . . 551
Audio-Related Symptoms . . . . . . . . . . 552
CD-ROM-Related Symptoms . . . . . . . . . 552
DVD-Related Symptoms . . . . . . . . . . . 553
Function-Related Symptoms . . . . . . . . . 555
Indicator Panel-Related Symptoms . . . . . . 556
Keyboard- or TrackPoint III-Related Symptoms 557
Modem (DSP)-Related Symptoms . . . . . . 558
PC Card-Related Symptoms . . . . . . . . . 559
Other Symptoms . . . . . . . . . . . . . . . 560
Intermittent Symptoms . . . . . . . . . . . . 560
Indicator Panel . . . . . . . . . . . . . . . 562
1010 Battery Pack . . . . . . . . . . . . . 569
1020 UltraBay II Device or 2nd Battery Pack . 570

1030 DVD Adapter Card . . . . . . . . . . . 571
1040 Hard Disk Drive . . . . . . . . . . . . 572
1050 Backup Battery or DIMM . . . . . . . . 574
1060 Keyboard Unit . . . . . . . . . . . . . 575
1065 Keyboard, Keyboard Bezel, Indicator Panel 577
1070 Center Cover and Hinge Cover . . . . . 579
1080 Eject Lever and Power Switch . . . . . 581
1090 LCD Unit . . . . . . . . . . . . . . . 585
1100 Standby Battery . . . . . . . . . . . . 586
1110 Upper Shield . . . . . . . . . . . . . 587
1120 Speaker . . . . . . . . . . . . . . . . 589
1130 Video Card . . . . . . . . . . . . . . 590
1140 Modem Card . . . . . . . . . . . . . 591
1150 DC/DC Card . . . . . . . . . . . . . 592
1160 Fan . . . . . . . . . . . . . . . . . . 595
1170 CPU Card . . . . . . . . . . . . . . . 596
1180 PC Card Slot . . . . . . . . . . . . . 598
1190 System Board . . . . . . . . . . . . . 599
2010 LCD Front Cover . . . . . . . . . . . 601
2020 LCD Panel Assembly . . . . . . . . . 603
2030 Inverter Card . . . . . . . . . . . . . 605
2050 Hinge and LCD Latch . . . . . . . . . 606
Locations . . . . . . . . . . . . . . . . . . . . 607
Front View . . . . . . . . . . . . . . . . . 607
Rear View . . . . . . . . . . . . . . . . . . 608
Bottom View . . . . . . . . . . . . . . . . . 609
Parts Listing 770 (9548, 9549) . . . . . . . . . . 610
Model 770 . . . . . . . . . . . . . . . . . . 610
LCD FRU . . . . . . . . . . . . . . . . . . 613

Read This First
section.
Important Notes
any FRUs.
(copying, saving, or formatting). Drives in the
computer that you are servicing might have been
rearranged, or the drive startup sequence might
have been altered. If you select an incorrect
drive, data or programs might be overwritten.
When you replace a FRU, make sure the model
of the machine and FRU part number are correct
by referring to the parts list.
can occur for a variety of reasons that have

can cause subsequent error codes to be false. If no error

problem with the Port Replicator, see “Common Devices

caused by any one of them. Before replacing multiple
change.
ThinkPad 770 (9548, 9549) 523

What to Do First: Include the following in the parts
exchange form or parts return form that is attached to the
returned FRU:
2. Date of service
4. Date of purchase
8. Machine type, model number, BIOS level, and
serial number

Note for Warranty:

1. Check the ECAs (Engineering Change
Announcements) of the device that pertain to the
system failure before billing the customer.
2. During the warranty period, the customer may be
improper maintenance by the customer. The
following list provides some common items that are
not covered under warranty and some symptoms that
may indicate that the system was subjected to
stresses beyond normal use:

excessive forces, shock, or from being dropped
excessive force
Damage caused by improper insertion of a
incompatible card
Damage caused by foreign material in the
diskette drive or UltraBay II
force, by shock, or by being dropped
Fuses blown by the attachment of a
nonsupported device

dropped.
ThinkPad 770 (9548, 9549) 525

2. Remove the DIMM cover.
3. Install a jumper on the power-on-password connector
as shown in the figure.
After shorting the CE jumper, go to the appropriate

step to disable the password.
If the Supervisor Password is set:

The password icon appears on the upper left corner
of the screen.
2. Enter the Supervisor Password; the Easy-Setup menu
appears.
3. Select Password and Power-On.
4. Type the Supervisor Password on the next window;
then press Spacebar, Enter, and Enter.
The password is disabled.
When the Supervisor Password is not set:

3. After the service check is complete, remove the
jumper.


Easy-Setup by pressing the Enter key or the power-on
the Password, Start up, Network, and Initialize icons
cannot be selected.

Note: The supervisor password and hard disk password
cannot be replaced if they are forgotten. If the
customer forgets the supervisor password, the
system board must be replaced. If the customer
forgets the hard disk password, the hard disk drive
must be replaced.
Reset Switch: The reset switch resets the system

regardless of the microcode status and forces the power
off. Use this push button to power-off when power is not
completely off or the microcode is in a hang state.
If the computer hung, push and hold the power switch for
at least 4 seconds. The computer is powered off.
ThinkPad 770 (9548, 9549) 527

Checkout Guide
problems.
system responses.
possible.
the same operation.
stay on.)
No beeps or error codes are page 542, and then go to
displayed. “No Beep Symptoms” on
page 551.
devices.
codes are displayed. page 542, and then go to
“Beep Symptoms” on
page 551.
displayed numeric error page 542, and then go to
page 542.
an error and displayed a
FRU code.
LCD display problems). page 542, and then go to
“Other Symptoms” on
page 560.
Symptoms cannot be “Symptom-to-FRU Index” on
re-created (intermittent page 542 and then go to
problems). “Intermittent Symptoms” on
page 560.

Audio Checkout
1. Go to the diagnostic menu by selecting Test in the
Easy-Setup menu.
3. If the test detects a audio problem, replace the
system board.

drive, or diskette. A write-enabled, blank, formatted 2HD
diskette is required.
FDD-1 represents a diskette drive in the UltraBay II.

FDD-2 represents the port replicator, docking station, or
diskette drive attached through the external diskette drive
connector.
Attention
Make sure that the diskette does not have more than
one label attached to it. Multiple labels can cause
damage to the drive or cause the drive to fail.

1. Click on Test in the Easy-Setup menu.
2. Press Ctrl+A to enter the advanced diagnostic menu.
The ThinkPad FRU Connections window appears.
3. Click on Exit
The keyboard layout screen appears.
4. Click on Exit.
5. Click on FDD-1 or FDD-2.
6. Type Y (Yes) to the question on the screen. Insert
the blank diskette when instructed.
7. Press Enter to run the diskette drive test.
FDD-1 or 51 for FDD-2 appears. If the diskette itself
11. If FDD-2 test detects an error, move the drive into the
computer's UltraBay II, if possible, and test it again as
FDD-1.
not defective. If the drive is attached to the port
replicator, go to “Common Devices Checkout” on
Otherwise, go on to the next step.
ThinkPad 770 (9548, 9549) 529

12. If the drive is attached through a docking station, go
to the service manual of the docking station to isolate
the problem.
13. If the drive is attached through an external diskette
drive connector and there is not a diskette drive in the
UltraBay II, reseat the external diskette drive
connector. If the error persists, replace the following
FRUs one at a time:
a. External diskette drive kit
b. Video card
c. System board
14. If no error occurs when you test the formatted
diskette, suspect the diskette that was used when the
customer reported the problem.
Fan Checkout
To check the fan, listen for the fan. If it does not run,
replace it. If the fan run, do the diagnostic test.
1. Start the Easy-Setup.
2. Click on Test.
3. Press Ctrl+A to enter the advanced diagnostic mode.
ThinkPad Connection windows appears.
4. Click on Exit.
The keyboard layout screen appears.
5. Click on Exit.
6. Click on SystemBoard then press Enter to run the
test.
Follow the description on the window. If the test
detects the fan problem, replace it.
Game Port Checkout

3. Move to an item with the joystick.

board.
Indicator Panel Checkout

If an indicator panel problem occurs, do the following:
2. Power on the computer. All the icons in the indicator
panel should appear for a moment soon after the
computer is powered on.
3. Verify that all icons appear correctly.

indicator panel. If the problem persists, replace the
DC/DC card.

Checkout
Remove any external keyboard before testing the built-in
keyboard.
If the keyboard does not work or an unexpected character

appears, make sure that the flexible cable extending from
the keyboard is correctly seated in the connector on the
video card.
If the keyboard cable connection is correct, check the

video card.

Easy-Setup menu.
mode.
the ThinkPad FRU Connections window appears. (If
the Ctrl+A does not work, triple-click on the icon on
the right bottom corner on the basic diagnostic
screen.)
3. Make sure that the keyboard connection is
Connected; then press Esc to escape the screen.
4. Press Esc.
A layout of the keyboard appears on the screen.
briefly appears.
nondefective FRU.
Reseat the keyboard cables.
Auxiliary Input Devices: The following auxiliary

input devices are supported for this computer:
Numeric keypad

ThinkPad 770 (9548, 9549) 531


Memory Checkout
You can install a 64-MB 2-bank DIMM in slot 1. If you try

to install it in slot 2, it will not be recognized as a 64-MB
DIMM.
Total Displayed Total Displayed

(MB) (KB) (MB) (KB)
32 32192 104 105920
40 40384 112 114112
48 48576 128 130496
64 64960 168 171456
72 73152 176 179648
80 81344 192 196032
96 97728 256 261568


1. Power off the computer and remove any installed
DIMM from its slots.
Easy-Setup menu appears.
the system board.
DIMM.

Flash Memory Update: System setup programs and

diagnostic tests are stored in flash memory. A flash
memory update is required for the following conditions:
New features or options

2. Insert the System Program Service diskette into drive
A, and power on the computer with ac power and a
fully charged battery.
Modem (DSP) Checkout

Easy-Setup menu.
3. If the test detects a DSP problem, replace the modem
card.

To determine whether a power systems problem is due to
the AC Adapter or the battery pack, do the following:
1. Remove the battery pack.
supplied.
battery pack.
If the problem is due to the AC Adapter, go to
If the problem is due to the battery pack, go to
If the problem is not due to the AC Adapter or battery
pack, go to the following sections:
“Checking the Backup Battery (Nonrechargeable)” on
page 536
“Checking the Standby Battery (Rechargeable)” on
page 537

used.
If the power problem occurs only when AC Adapter is
used with a port replicator, replace the replicator.
ThinkPad 770 (9548, 9549) 533

and installation.
Pin Voltage (V dc)

1 +15.5 to +17.0
2 Ground

board is not loose.
system board.
If the problem persists, go to “Undetermined
If the voltage persists, go to the next step.
and initialized.
Adapter.
Checking the Battery Pack: If the battery pack

has a problem, do the following:
following figure:

1 +0 to +13.5
2 Send
3 Thermal
4 Ground (−)
5 Select

the battery.
defective.
pack.
ThinkPad 770 (9548, 9549) 535

Checking Operational Charging
Note.
Battery charging will not start until the Fuel-Gauge
shows that less than 95% of the total power remains;
with this condition the battery pack will charge to
100% of its capacity. This restriction protects the
battery pack from being overcharged or from having a
shortened life.
To check operational charging, use a discharged battery

pack or a battery pack that has less than 50% of the total
power remaining when installed in the computer.
Power on the computer while it is connected to the AC

Adapter. If the battery status indicator does not turn on,
power off the computer, remove the battery pack and let
the battery pack return to room temperature. Reinstall the
battery pack, and power on the computer (still connected
to the AC Adapter). If the charge indicator still does not
turn on, the battery pack should be replaced.

(Nonrechargeable)
from the computer.
2. Open the DIMM cover.
3. Remove the backup battery. (Refer to “1050 Backup
Battery or DIMM” on page 574 to remove the
battery.)
4. Measure the voltage of the backup battery connector.
Wire Voltage (V dc)

Red +2.5 to +3.7
Black Ground


(Rechargeable)
from the computer.
2. Remove the battery pack and keyboard.
3. Remove the standby battery. (Refer to “1100
Standby Battery” on page 586 to remove the battery.)
Attention
Be careful not to cause a short circuit when

If the voltage between red and black wire of the
battery is 3.5 V dc or greater, the voltage is
correct. Go to step 10 to verify standby battery
operation.
next step.
5. Plug the AC Adapter into the computer and power on
the computer.
Attention
Be careful not to cause a short circuit when
6. With the battery unplugged, measure the output

voltage at the connector.
Pin Voltage (V dc)

+ +4.0
− Ground

the system board.
If the voltage is more than +4.0 V dc, power off
ThinkPad 770 (9548, 9549) 537

computer; then power on the computer.
8. Charging of the standby battery starts immediately. A
depleted battery needs approximately 30 minutes to
be recharged to the operational voltage of +3.5 V dc.
during suspend mode should be done within 1
minute. If the system does not resume after a
charged battery pack is installed, replace the
DC/DC card.

generally has a lower probability of failure. If a numeric
code indicates the system board or the CPU card as a
failing FRU, or the CPU card is indicated by a diagnostic
test by showing FRU code 11, use the following procedure
to isolate the problem:
board.

TrackPoint Checkout
If the TrackPoint does not work, check the configuration in
the ThinkPad Configuration program. If the configuration
of the TrackPoint is disabled, select Enable to enable it.
If this does not correct the TrackPoint problem, continue

with the following.
The TrackPoint automatically compensates to adjust the

pointer sensor. During this process, the pointer moves on

the screen automatically for a short time. This self-acting
pointer movement can occur when a slight, steady
pressure is applied to the TrackPoint pointer while the
computer is powered on or while the system is running, or
when readjustment is required because the temperature
has exceeded its normal temperature range. This
symptom does not indicate a hardware problem. No

do the following:
2. Move to an item with the pointing stick.
3. Press any one of the three click buttons.
4. Verify that the item is selected.
5. Move to another item with the pointing stick.
6. Press the pointing stick (press-to-select).
7. Verify that the item is selected.
Reseat the TrackPoint cable.
ThinkPad 770 (9548, 9549) 539

battery power.
Standby Mode
In standby mode the following occurs:

Standby is requested by the Fn key (Fn+F3).
There has been no activity and auto-standby was set
in the ThinkPad Configuration program.
The computer exits standby mode and resumes operation

when any key is pressed.
Suspend Mode
In suspend mode, the following occurs, in addition to
standby mode:
The CPU stops.

The LCD is closed.
Suspend Timer in the ThinkPad Configuration
program.
In the ThinkPad Configuration program, the computer
can be set to “Hibernate when battery becomes low.”
The default setting is suspend.
set in the ThinkPad Configuration program.
Notes:
closed.”
can be set to “suspend/hibernate while docked.”
3. When the computer is powered with ac power and is
used with one of the communication PC Cards, the
computer enters standby mode; the PC Card and
application program remain active.
4. While the computer is attached to a Dock I, the

computer cannot enter suspend mode.
5. The computer does not enter suspend mode when
the eject lever of the UltraBay II pops out.
Events that cause the computer to resume operation from

suspend mode:
The LCD is opened.
The ring indicator (RI) is signaled by a serial or
PCMCIA device.
An external keyboard key is pressed while the
computer is connected to ac power.
Computer also exits suspend mode when timer conditions

are satisfied for entering hibernation mode.
Hibernation Mode
For the Windows NT User
Windows NT users cannot create a hibernation file in
a system that uses the NTFS format system (the
default format). If you want to use hibernation mode,
you should reinstall Windows NT with a FAT format
system.
Note: Before using hibernation mode, you need a

hibernation file.
In hibernation mode, the following occurs:

Notes:
1. In the ThinkPad Configuration program, the
computer can be set to “suspend/hibernate while
docked.”
when:
It is attached to a Dock I.
When the eject lever of the UltraBay II pops
out.

(Fn+F12).
ThinkPad 770 (9548, 9549) 541

The computer exits hibernation mode and resumes

operation when the power-on switch is turned on.

The symptom-to-FRU Index lists the symptoms and errors
first.
sequence shown in the “FRU/Action” columns. If
replacing a FRU did not solve the problem, put the
original part back in the computer. Do not replace
a nondefective FRU.


any number.


Numeric Error Codes

10X System board
102: Timer failure.
103: Timer interrupt failure.
104: Protected mode
failure.
105: Last 8042 command
not accepted.
108: Timer bus test failure.
109: Low meg-chip select
test.

110 1. The computer is
(Planar parity.) attached to the
expansion unit.,
2. System board
111 1. Expansion Unit or
(I/O parity.) Port Replicator
2. System board
158 Set hard-disk passwords
(The hard-disk password for both the hard disk
was not set even though the drive in the HDD bay and
supervisor password is set.) the one in the UltraBay.
159 Set hard-disk passwords
(HDP is not set the same as for the both hard disk
the supervisor password.) drive in the HDD bay and
the one in the UltraBay.
(Dead battery.) Backup Battery
(Nonrechargeable)”
on page 536.
2. Backup battery
3. System board
163 1. Set time and date.
(Time and date were not 2. System board
set.)
2. Backup battery
3. System board
174 1. Check device
Installed Devices List” on 3. System board
page 564 before changing
any FRUs.)
175, 177, 178 System board
175: EEPROM CRC #1
error.
177: Supervisor password
check sum error.
178: EEPROM is not
functional.
183 Have the user examine
(An incorrect password was the password.
entered at the supervisor
password prompt.)
185 Reset the startup
(The startup sequence is sequence in Easy-Setup.
not valid. Suspect that
updated.)
ThinkPad 770 (9548, 9549) 543

186 System board
188 Set the system
(EEPROM CRC #2 error.) identification using the
“ThinkPad Hardware
Maintenance Diskette.
Version 1.40”
(A depleted battery pack Battery Pack” on
was installed when the page 534.
power was on.)
the hibernation area does For example, check if a
not match the actual DIMM is added or if the disk
configuration.) drive is from another
computer.
(A read error occurred in the drive test.
HDD.)
1XX System board
201: Memory data error. Checkout” on
202: Memory line error page 532.
00–15. 2. DIMM
16–23.
205: Memory test failure on
on-board memory.
221: ROM to RAM remap
error.
page 531.
2. Keyboard
3. Video card
4. External numeric
keypad
7. DC/DC card
8. System board
2. Diskette drive
3. Diskette
4. System board

page 529.
2. Diskette
3. Diskette drive
(An unacceptable ID was Checkout” on
read from the diskette page 529.
drive.) 2. Diskette drive
3. System board
3. System board
1701: Hard disk controller 2. System board
failure.
1780, 1790: Hard disk 0
error.
1781, 1791: Hard disk 1
error.
error.)
808X 1. PCMCIA slot
8081: Presence test failure. assembly
(PCMCIA revision number 2. PCMCIA device
also checked.) 3. System board
8082: PCMCIA register test 4. PC Card in docking
failure. station/PC Card
enabler
8601: System bus
error—8042 mouse
interface.
8602: External mouse error.
8603: System bus or mouse
error.
TrackPoint III is enabled.) video card.
8611: System bus 2. Reseat the TrackPoint
error—I/F between 8042 III cable on the
and IPDC. keyboard card.
6. System board
ThinkPad 770 (9548, 9549) 545

I9990301: Hard disk error. If not, install the
I9990302: Invalid hard disk operating system.
boot record. 2. Reseat the boot
I9990305: No bootable device.
device. 3. Check the startup
sequence for the
4. Check that the
no failure and is
sum error.)

Device ID (three digits)
Error code (two digits)
FRU code (four digits)

might be because the new FRU is detective or the FRU
was incorrectly installed.

suspected device.

ID
001 System board
003 Keyboard
086 Pointing device

ID
002 Memory
050 Display
052
053
017 Hard disk drive
151 Hard disk in UltraBay II
067 First external hard disk drive

drive
006 FDD in the UltraBay II

port replicator
080 1. Connection of the

PCMCIA slot
2. PCMCIA
088 External PCMCIA
009 Parallel
011 Serial
113 DSP
215 CD-ROM
216 External CD-ROM
ThinkPad 770 (9548, 9549) 547

ID
103 IR
153 Audio (Crystal)
217 DVD drive in UltraBay II
218 External DVD drive
154 USB port
155 USB port of the port

replicator
156 First external USB port
157 Second external USB port

FRU Code FRU

10 System board
11 CPU card
12 DC/DC card
16 Modem card

FRU Code FRU
20 Memory (see “Memory Checkout” on
page 532)
30 Reserved
33 External mouse
34 AC Adapter
35 Speaker
36 Battery in the battery bay
37 Battery in the UltraBay II
38 Fan
40 LCD unit
41 DVD Adapter Card
42 Video card
45 External CRT
video card.
62 1. Reseat the hard disk drive in UltraBay II
(HDD-2).
2. Hard disk drive in UltraBay II (HDD-2)
72 1. Reseat the PCMCIA slot assembly
73 Port replicator
74 Main board of the docking station
75 USB card of the docking station
90 CD-ROM drive
92 DVD drive

the detailed portion of the FRU that caused the
error. If replacing a FRU does not correct the
problem, see the device ID or error code from the
previous failure. If they have changed, the cause
ThinkPad 770 (9548, 9549) 549

might be because the new FRU is defective or that
the FRU was incorrectly installed.


Beep Symptoms
LCD. 2. Reseat the inverter
card.
3. Inverter card
4. Video card
5. LCD unit
6. System board
7. DC/DC card
source.”
beeps, and a blank or 2. Video card
unreadable LCD. 3. LCD unit
operated.
battery.)
page 542.
a screen.
No Beep Symptoms
2. System board
3. DC/DC card
4. Power sources
POST. 3. CPU card
ThinkPad 770 (9548, 9549) 551

speaker.
2. Speaker
3. DC/DC card
Audio-Related Symptoms
In OS/2, DOS, or Windows Check that the device
multimedia programs, no driver is installed
sound comes from the correctly.
computer. (Only system
beeps are heard at
power-on.)
CD-ROM-Related Symptoms
You hear a noise from the 1. CD-ROM drive
CD-ROM drive when the 2. System board
CD-ROM is spinning.
The CD-ROM tray does not Insert a pin into the
open even if you press the CD-ROM emergency eject
CD-ROM eject button. hole and eject the
CD-ROM tray.
The compact disc cannot be Make sure that:
read. The compact disc is
not dirty. If it is, clean
it with a CD-ROM
cleaner kit.
The compact disc is
not defective. If it is,
try another compact
disc.
The compact disc is
placed in the tray with
the label side up.
The compact disc
format conforms with
one of the following:
– Music CD
– CD-ROM or
CD-ROM XA
– Multisession
photo CD
– Video CD and
CD-i movie
(Windows 95
does not support
CD-i movies)
1. CD-ROM drive
2. System board

The CD-ROM does not Make sure that:
work. The computer power is
turned on and a
compact disc is in the
CD-ROM drive.
The CD-ROM drive
connector is firmly
connected to the
computer.
The CD-ROM drive
tray is firmly closed.
The device drivers are
correctly installed.
If the CD-ROM drive in
the IBM ThinkPad
Dock I does not work,
do the following:
1. Click on Start.
2. Move the cursor
to Programs and
ThinkPad; then
click on ThinkPad
Configuration.
3. Click on Docking
Station.
4. Make sure that
you checked
Enable IDE
device in the
docking station.
Note: Do not
use IRQ
11 and 15
for the PCI
device
setting.
5. Click on OK.
1. CD-ROM drive
2. System board
DVD-Related Symptoms
You hear a noise from the 1. DVD drive
DVD drive when the DVD 2. System board
disk or compact disk is
spinning.
The DVD tray does not Insert a pin into the DVD
open even if you press the emergency eject hole and
DVD eject button. eject the DVD tray.
ThinkPad 770 (9548, 9549) 553

The DVD disc or compact Make sure that:
disc cannot be read. The DVD disc or
compact disc is not
dirty. If it is, clean it.
The DVD disc is not
defective. If it is, try
another DVD disc.
The DVD disc is
placed in the tray with
the label side up.
The DVD disc format
conforms with one of
the following:
– Music CD
– CD-ROM or
CD-ROM XA
– Multisession
photo CD
– Video CD and
CD-i movie
(Windows 95
does not support
CD-i movie)
– DVD-ROM
(DVD-video)
– DVD-movie with
MPEG hardware
and software
1. DVD drive
2. System board

The DVD does not work. Make sure that:
The computer power is
turned on and a DVD
disc or a compact disc
is in the DVD drive.
The DVD drive
connector is firmly
connected to the
computer.
The DVD drive tray is
firmly closed.
The device drivers are
correctly installed.
If the DVD drive in the
IBM ThinkPad Dock I
does not work, do the
following:
1. Click on Start.
2. Move the cursor
to Programs and
ThinkPad; then
click on ThinkPad
Configuration.
3. Click on Docking
Station.
4. Make sure that
you checked
Enable IDE
device in the
docking station.
Note: Do not
use IRQ
11 and 15
for the PCI
device
setting.
5. Click on OK.
1. DVD drive
2. System board
Function-Related Symptoms
note.
actual size.
devices. page 564.
ThinkPad 770 (9548, 9549) 555

Symptoms” on page 560.
suspend mode.
system and press
Fn+F4. If the
computer enters
suspend mode,
suspect that the
3. LCD unit
4. Video card
5. System board
3. Video card
4. System board
Indicator Panel-Related Symptoms

An icon in the indicator 1. Reseat the keyboard
panel remains off or on, but connector on the
the system runs correctly. video card.
2. Reseat the indicator
panel cable on the
video card.
3. Keyboard
4. Video card
5. System board

near the computer.
The computer may
light.
3. Run the advanced
diagnostic test. (see
“Running the
Diagnostics” on
page 563) If an error
occurs and a FRU
code is displayed,
replace the parts
shown by the FRU
code.
Keyboard- or TrackPoint III-Related

Symptoms
keys) does not work. cables on the video
card.
2. Keyboard
3. Video card
4. System board
work. cables on the video
card.
2. Go to “TrackPoint
Checkout” on
page 538.
3. Keyboard
4. Video card
5. System board
Pointer moves automatically See “TrackPoint
ThinkPad 770 (9548, 9549) 557

Important

2,359,296 thin-film transistors (TFTs). A small number
more.

No beep, power-on indicator 1. Reseat the CPU card.
POST. 3. Video card
4. System board
working connectors.
LCD too dark 2. LCD unit
3. DC/DC card
4. Cable for inverter card
be adjusted (TFT)
5. Inverter card
Characters missing Symptoms” on
pels page 47.
Screen abnormal 2. Reseat all LCD
Wrong color displayed connectors.
3. LCD unit
4. System board
5. Video card
LCD has extra horizontal or 1. LCD cable assembly
vertical lines displayed. 2. LCD unit
Modem (DSP)-Related Symptoms

In OS/2, DOS, or Windows Check that the device
multimedia programs, no driver is installed
sound comes from the correctly.
computer. (Only system
beeps are heard at
power-on.)
In OS/2, DOS, or Windows, Check that the DSP
OS/2 and Windows:
Click the DSP Modem icon
in the ThinkPad
DOS:
Run the MWMODEM ON
command.

PC Card-Related Symptoms
PC Card does not work 1. Reseat the PCMCIA
either in the upper slot or slot assembly.
the lower slot. 2. PCMCIA slot assembly
Diagnostic error code: 3. System board
DEV 080
ERR 33
FRU 7210
PCMCIA slot pin is PCMCIA slot assembly
damaged.
PC Card does not work. 1. Reseat the PC Card
2. Check the PC Card is
enabled in the
ThinkPad Configuration
program
3. Reseat the PCMCIA
slot assembly.
5. System board
work correctly. Self-Test” on page 682.
3. Cable
4. System board
Parallel port device 1. Device
3. System board
Serial port device problems. 1. Device
2. Device cable
3. DC/DC card
External diskette drive does 1. Reseat the external
not work correctly, or FDD connector.
internal diskette drive is not 2. External diskette drive
recognized. 3. Make sure that the
diskette is not
damaged.
ThinkPad 770 (9548, 9549) 559

on page 533.
2. Battery pack
2 hours.
4. DC/DC card
5. Power sources
(See “Reset Switch” on 2. System board
page 527.)
Other Symptoms

and the problem persists, see “Undetermined
Intermittent Symptoms

errors exist.

FRU (never replace nondefective FRUs).

computer.
FRU.
a. Non-IBM devices
connector
d. Battery pack
e. Hard disk drive
f. Diskette drive, CD-ROM drive, or DVD drive
g. DIMM
h. PC Cards
6. If the problem does not recur, reconnect the removed
devices one at a time until you find the failing FRU.
DC/DC card
Video card
LCD unit
System board
CPU card
ThinkPad 770 (9548, 9549) 561

“Indicator Panel”
page 565
Status Indicators

Green Battery fully
charged
Orange Battery
charging
orange charging
suspend mode.
green entering
suspend mode
or hibernation
mode, or
resuming
normal
operation.
Green Power on
Indicator Panel
The Indicator panel shows the current computer status
using these icons.

Icon Meaning
.1/ Speaker
.3/ (left) Secondary battery status
.3/ (right) Main battery status
.6/ Numeric lock
.7/ Caps lock
.8/ Scroll lock

Use either the TrackPoint III or the cursor-moving keys to
The following are required:

DVD: Any CD (don't use DVD disc, but use data
CD)
USB: USB-Parallel Wrap Cable (P/N 05K2580)
ThinkPad 770 (9548, 9549) 563

Easy-Setup menu appears.
The test progress window appears. OK appears
when the test ends without any errors.
4. Start the Advanced Diagnostic test by doing one of
the following on the basic diagnostic menu screen:
Press Ctrl+A.
Triple-click on the icon at the bottom right corner.
5. The ThinkPad FRU Connections window appears,
showing the state of all connectors. Check the
connector if the Not connected message appears.
6. Click on Exit or press Esc to exit.
7. The keyboard test window appears.
Check the keyboard.
8. Click on Exit on the screen or press Ctrl+Pause to
exit.
all-device loop can be selected. Press the Spacebar
to select a device. Repeat this step to select multiple
devices. Press Enter to start the diagnostic loop. If
no device is selected, all device tests are looped.

Diagnostic errors are printed by a printer attached to the
parallel port when the error is detected. The error is also
logged in the system memory.

3. Press Esc to exit the ThinkPad FRU Connections
window.
The keyboard test window appears.
4. Press Ctrl+Pause to exit the keyboard test window.
5. Press Ctrl+E.
7. To exit, select the Cancel icon or press Esc.

rather than a dark shade on the basic diagnostics window,


an FDD-1.
The parallel, and serial icons are always displayed in a

the system board, not the attachment of the devices.

PAP)
When the POP is the same as the HDP-1 or HDP-2

When the POP is not the same as the HDP-1 and
HDP-2
PAP and HDP-1 or HDP-2
When the PAP is used, the HDP-1 or HDP-2 is
enabled automatically, but no HDP prompt appears.
The HDP-1 and HDP-2 are set the same as the PAP.

Attention: Make sure the drive address to be formatted is


2. Insert the “ThinkPad Hardware Maintenance Diskette
Ver 1.40” or later into diskette drive A and power on
the computer.

ThinkPad 770 (9548, 9549) 565

Fn Key Combinations

Fn + Description
F1 Reserved
F5 Reserved
F6 Reserved
F7 Switching display between LCD and CRT
F8 Switching display between expansion and
shrink
F9 Reserved
F10 Reserved
(High Performance, Automatic, and
Customized)

Product Overview (770)
features:
Feature Description
Processor Intel Pentium MMX 200 MHz, 512
KB L2 Cache
Intel Pentium
MMX 233
MHz, 512 KB L2
Cache
Memory 32 MB (on the system board) and 16
(standard) MB as DIMM)
Memory (option) 8 MB, 16 MB, 32 MB, 64 MB, and 128
MB DIMM card (max. 256 MB)
Video 13.3-inch, 64K colors, 1024×768
pixel XGA TFT color LCD
14.1-inch, 64K colors, 1024×768
pixel XGA TFT color LCD
Diskette drive 720KB, 1.2MB, 1.44MB (3-mode),
(removable) 3.5-inch
Hard disk drive 3.2GB, 2.5-inch
5.1GB, 2.5-inch
Modem card Fax/modem function
Telephony function
ThinkPad modem function
Crystal audio Stereo audio function
IrDA 1.0
ASK
1.15 million bps
PC Card, One Type-III
CardBus, MPEG or two Type-II
card
ThinkPad 770 (9548, 9549) 567

replacements.
Do not damage any parts. Only certified and trained
When other FRUs that must be removed before the
failing FRU is removed, they are listed at the top of
the page.



An electrostatic discharge (ESD) strap must be used to

establish personal grounding.

1010 Battery Pack
Note
If the customer has locked the eject lever with security
screws, remove the screws first.
ThinkPad 770 (9548, 9549) 569

1020 UltraBay II Device or 2nd Battery
Pack
Battery Pack (1010)
Note
If the customer has locked the eject lever with security
screws, remove the screws first.

1030 DVD Adapter Card
Battery Pack (1010)

2nd Battery Pack (if installed) (1020)
Step Size (Quantity) Color Torque

.1/ M2.5 x 6 mm, Nylon Black 4 kgcm
(2)
ThinkPad 770 (9548, 9549) 571

Battery Pack (1010)

Attention


.1/ Coin screw (1)
—or— Black —
Security screw (1)

When replacing:
ThinkPad 770 (9548, 9549) 573

1050 Backup Battery or DIMM
Battery Pack (1010)

.1/.2/: DIMM cover
.1/.2/.3/.4/: Backup battery
.1/.2/.5/.6/.7/: DIMM
Note: Only loosen the screw in step .2/.

.1/ Cannot be removed — 4 kgcm

1060 Keyboard Unit
Battery Pack (1010)


(2)
(4)
ThinkPad 770 (9548, 9549) 575

(3)
(1)

1065 Keyboard, Keyboard Bezel,
Indicator Panel
Battery Pack (1010)

Keyboard

.1/ M2.5 x 4 mm, Nylon Yellow 4 kgcm
(1)
ThinkPad 770 (9548, 9549) 577

Keyboard Bezel or Indicator Panel

.1/ M2.5 x 4 mm, Nylon, Black 4 kgcm
flathead (2)

1070 Center Cover and Hinge Cover
Battery Pack (1010)

.1/: Center Cover
.2/.3/: Hinge Cover
ThinkPad 770 (9548, 9549) 579

1080 Eject Lever and Power Switch
Battery Pack (1010)

UltraBay II Device or 2nd Battery Pack (1020)
Hinge Cover and Center Cover (1070)
.1/: Power switch
.2/.3/.4/: Eject lever
ThinkPad 770 (9548, 9549) 581

(1)
When replacing:
1. Make sure the right and left eject lever and replace
the correct lever.

2. Follows the procedure shown in the figure. After
replacing the eject lever assembly, make sure that the
lever pops out.
ThinkPad 770 (9548, 9549) 583

3. Following figure shows the speaker cable route.

1090 LCD Unit
Battery Pack (1010)

Pull the strap when disconnecting the connectors.

(1)
(4)
ThinkPad 770 (9548, 9549) 585

1100 Standby Battery
Battery Pack (1010)


1110 Upper Shield
Battery Pack (1010)

Eject Lever and Power Switch (1080)
LCD Unit (1090)
Standby Battery (1100)

(2)
.2/ M1.6 x 4 mm, Black 2 kgcm
flathead (2)
ThinkPad 770 (9548, 9549) 587

(5)
(1)

1120 Speaker
Battery Pack (1010)

LCD Unit (1090)
Upper Shield (1110)
ThinkPad 770 (9548, 9549) 589

1130 Video Card
Battery Pack (1010)

LCD Unit (1090)
Upper Shield (1110)
Pull the pullers on the card when removing the card in step
.2/.

(3)

1140 Modem Card
Battery Pack (1010)

LCD Unit (1090)
Upper Shield (1110)
.2/.

(1)
ThinkPad 770 (9548, 9549) 591

1150 DC/DC Card
Battery Pack (1010)

LCD Unit (1090)
Upper Shield (1110)
.6/.

(1)
.3/ Hex head (2) Self-tapping 4 kgcm
screw

(4)
ThinkPad 770 (9548, 9549) 593

When replacing:
Locate the microphone and it's cable as shown in
the figure.

1160 Fan
Battery Pack (1010)
LCD Unit (1090)
Upper Shield (1110)

(2)
ThinkPad 770 (9548, 9549) 595

1170 CPU Card
Battery Pack (1010)

LCD Unit (1090)
Upper Shield (1110)
Video Card (1130)
DC/DC Card (1150)
Fan (1160)

Attention
When removing, be careful not to damage the
CPU card.
When replacing, make sure the card is connected
firmly. Press only the corners of the card, as
shown.
A loose connection or damage to the card causes the

serious problem, such as not being able to powered
on.

.1/ M2 x 10 mm (3) Yellow 2.5
kgcm
(1)
ThinkPad 770 (9548, 9549) 597

1180 PC Card Slot
Battery Pack (1010)

LCD Unit (1090)
Upper Shield (1110)
Video Card (1130)
Modem Card (1140)
Note: When removing the PC Card slot, make sure that

the PC Card eject buttons do not pop out.

.1/ M2 x 14 mm (2) Yellow 2.5
kgcm
(2)

1190 System Board
Battery Pack (1010)

LCD Unit (1090)
Upper Shield (1110)
Video Card (1130)
Modem Card (1140)
DC/DC Card (1150)
Fan (1160)
CPU Card (1170)
PC Card Slot (1180)

(3)
(1)
ThinkPad 770 (9548, 9549) 599

.4/ 5.5, X' (2) Self-tapping 4 kgcm
screw
.5/ 5, X' (4) Self-tapping 4 kgcm
screw
Microphone cable route:

See the following figure for the microphone cable
route.

Battery Pack (1010)

LCD Unit (1090)

(3)
ThinkPad 770 (9548, 9549) 601

When replacing:
Align the LCD front-cover control knob and
inverter-card switch to either the leftmost or the
rightmost position, so that they engage easily, as
shown. After replacing the LCD front cover, make
sure that the control knob works correctly.

2020 LCD Panel Assembly
Battery Pack (1010)

LCD Unit (1090)
14.1" LCD

(4)
(1)
ThinkPad 770 (9548, 9549) 603

13.3" LCD

(2)
(2)
(1)

2030 Inverter Card
Battery Pack (1010)

LCD Unit (1090)

(2)
ThinkPad 770 (9548, 9549) 605

2050 Hinge and LCD Latch
Battery Pack (1010)

LCD Unit (1090)
Inverter Card (2030)
Attention
Make sure you use the correct screw when replacing.
A wrong-size screw will damage the LCD panel.
When replacing:
Make sure the connector is not loosen.

.1/ M2.5 x 4 mm (2) Yellow 4 kgcm

Locations
Front View
.1/ LCD
.2/ Numeric keypad
.3/ Internal modem port
.4/ Legs
.5/ PC Card slots
.7/ UltraBay II
.8/ Emergency eject hole
.9/ Eject button
.1ð/ Drive-in-use indicator
.11/ Diskette eject button
.12/ Diskette drive-in-use indicator
.13/ Cover release latches
.14/ Stereo speakers
.15/ Release latches
.16/ Bay eject lever
.17/ Click buttons
.18/ Fn key
.19/ TrackPoint
.2ð/ Built-in microphone
.21/ Indicator panel
.22/ Brightness control knob
ThinkPad 770 (9548, 9549) 607

Rear View
.1/ Battery pack
.2/ Video in port
.3/ Video out port
.4/ Dolby Digital Output port
.5/ Volume control
.7/ Headphone jack
.8/ Power switch
.9/ Reset switch
.1ð/ Security keyhole
.11/ AC power jack
.12/ External input device port
.13/ Serial port
.14/ Universal serial (USB) port
.15/ Fan louvers
.16/ System expansion port
.17/ Rear infrared port
.18/ External display port
.19/ Parallel port
.2ð/ External diskette drive
.21/ Power-on indicator
.22/ Suspend indicator
.23/ Charge indicator
Note
If the DVD and Enhanced Video Adapter is used, .1/,
.2/, .3/ are available.

Bottom View
.1/ Coin screw or security screw
.2/ Hard disk drive
.3/ DVD adapter card slot
.4/ Front infrared port
.5/ Security screws
.6/ DIMM slot
ThinkPad 770 (9548, 9549) 609

Parts Listing 770 (9548, 9549)
Model 770

Index Part
1 LCD Assembly (See LCD FRU)
2 Indicator Panel 12J0448
4 Standby Battery 12J0428
5 Upper Shield Case 05K4468
6 Fan 05K4469
7 Video Card 12J0410
8 Modem Card 12J0412
9 PC Card Slots Assembly 05K4475
10 System Board 10L1574
11 FDD Assembly 12J0425
12 DIMM Cover 12J0421
13 Base Cover
For 14.1" model 12J0401
For 13.3" model 12J0402
14 Stereo Speaker Assembly
For 14.1" model 12J0415
Korea model 05K4569
For 13.3" model 12J2001
Korea model 05K4570
15 Backup Battery 12J0453
16 Eject Lever (See Mech. Group)
17 Microphone Assembly (with holder) 05K4476
19 DVD Card 12J0411
20 Battery Pack (Lithium-Ion) 12J0433
21 LED Card 05K4460
22 CPU Card (200 MHz Pentium /L2 512) 12J0409
CPU Card (233 MHz Pentium /L2 512) 12J0408
23 Heat Sink 12J0414
24 DC/DC Card 12J0413
25 Eject Holder Asm.(See Mech. Group)
26 Hard Disk Drive (3.2 GB) 12J0427
Hard Disk Drive (4 GB) 12J0426
Hard Disk Drive (5.1 GB) 12J0449
27 Keyboard Bezel
For 14.1" model 12J0416
Korea model 05K4571
For 13.3" model 12J0417
Korea model 05K4572
28 Center Cover 12J0422
29 Hinge Cap (Right and Left) 12J0423
ThinkPad 770 (9548, 9549) 611

For Japan 11J8974
Enhanced Video Cable 85G1897
FDD Cable 12J0432
Flap Bus Connector 05K4471
Foot 05K4472
HDD Door 05K4473
I/O Door (Left) 12J0419
I/O Door (Right) 12J0420
PC Card Lid 05K4470
TrackPoint Cap 84G6536
USB/Parallel Wrap Cable 05K2580
Security & Coin Screw 05K4477
Security Screw (3)
Coin Screw (1)
Logic Miscellaneous Parts 12J0406

M5 Nut Bus Connector
Screw Cap
Base Miscellaneous Parts 12J0429

Blank Cover Adv. MM Adapter
Blank Lid for RJ11
EMI Finger-LCD Icon
Keyboard Spacer
Keyboard Washer
Power Switch
Screw Cap
Spacer for Non-Modem Model
Mechanical Group
For 14.1" model 12J0403
For 13.3" model 12J0404
Eject Lever (Right and Left)
Eject Holder Assembly

LCD FRU
Index Part
1 LCD Front Cover
For 14.1" model 12J0446
For 13.3" model 12J0447
2 LCD Panel
For 14.1" model 12J0438
For 13.3" model 12J0439
3 Hinge (Right and Left)
For 14.1" model 12J0436
For 13.3" model 12J0437
4 LCD Rear Cover
For 14.1" model 12J0434
Korea model 05K4573
For 13.3" model 12J0435
Korea model 05K4574
5 LCD Cable 12J0440
6 Inverter
For 14.1" model 12J0444
For 13.3" model 12J0445
7 Inverter Cable 12J0441
LCD Miscellaneous Parts for 14.1" Model 12J0442

LCD Miscellaneous Parts for 13.3" Model 12J0443
Control Knob
Latch (Right and Left)
Screw Cap
ThinkPad 770 (9548, 9549) 613

Keyboard Unit
Danish 12J2021
Dutch 12J2015
French 12J2013
German 12J2011
Italian 12J2023
Japanese 12J2007
Korean 02K4315
Latin American Spanish 02K4313
Norwegian 12J2019
Portuguese 12J2031
Spanish 12J2025
Swiss 12J2027

Miscellaneous Parts
Screw Kit 05K4478
M1.6 x 4mm (2)
M2.5 x 3mm, &nylon2. (8)
M2.5 x 4mm, &nylon2. (23)
M2.5 x 4mm, flat, Nylon (2)
M2.5 x 6mm, &nylon2. (29)
M2.5 x 8mm, &nylon2. (5)
M2 x 4mm (2)
M2 x 10mm (3)
M2 x 14mm (2)
M5 X' (2)
Hex Stud D-sub (6)
Security Screw (3)
Coin Screw (1)
Screw Cap

PSTN Cable
Austria 58G4386
Australia 58G4343
Belgium 58G4346
Denmark 58G4333
Finland 58G4334
France 58G4335
Germany 58G4347
Netherlands 58G4340
(other than Hong Kong)
Norway 58G4334
Sweden 58G4336
Switzerland 58G4348
U.K. 58G4345
Options
Notes:
options.
ThinkPad 770 (9548, 9549) 615

810 MB Hard Disk Drive Assembly 29H9366
3 GB Hard Disk Drive Assembly 45H8791
CD-ROM Drive 12J0424
DVD Drive 11J8952
Display Stand 39H7448
Battery Spacer for UltraBay II 11J8968
2nd HDD Adapter, Main Flame 11J8941
2nd HDD Adapter for HDD Model 770 11J8942
2nd HDD Adapter for HDD Model 760 11J8943
SelectaBase 770 11J8822
PC Card Enabler 11J8823
Headset 85G1529
Wall Plug 85G2367
SO-DIMM (SDRAM) 16 MB 42H2818
SO-DIMM (SDARM) 32 MB 42H2819
SO-DIMM (SDRAM) 64 MB 42H2820

Numeric Keypad
Belgian 95F5741
Danish 95F5467
Dutch 95F5467
French 95F6313
German 95F6314
Greek 95F5467
Hebrew 95F5741
Icelandic 95F5467
Italian 95F6316
Japanese 79F6401
Norwegian 95F5467
Spanish 95F6315
Turkish 95F5467
Black Keypad
French 84G6286
German 84G6280
Italian 84G6292
Norwegian 84G6310
Swedish 84G6304
Black Keyboard
French 84G6285
German 84G6279
Italian 84G6291
Norwegian 84G6309
Swedish 84G6303
Accessories
Tools
ThinkPad Hardware Maintenance 05L1738
Diskette Version 1.40
USB-Parallel Connector 05K2586
ThinkPad 770 (9548, 9549) 617

Power Cords

IBM Power Cord

Part Number
Brunei, Dubai, Fiji, India, Ireland,
Kenya, Kuwait, Macao, Malaysia,
13H5267
Nigeria, Oman, People's Republic of
China (includes Hong Kong), Qatar,
Singapore, United Kingdom
13H5270
Yugoslavia
13H5273 Japan
Uruguay
13H5279
Sri Lanka

Note
compliance.
IBM Power Cord

Uruguay

IBM Power Cord
Thailand, United States of America,
Venezuela
Yugoslavia
76H3520 Denmark
76H3522
Sri Lanka
Brunei, Dubai, Fiji, India, Ireland,
Kenya, Kuwait, Macao, Malaysia,
76H3524
Nigeria, Oman, People's Republic of
China (includes Hong Kong), Qatar,
Singapore, United Kingdom
76H3526 Japan
76H3530 Chile, Ethiopia, Italy, Libya
76H3532 Israel
76H3535 Korea
ThinkPad 770 (9548, 9549) 619

SelectaDock III (3547-003)
Read This First . . . . . . . . . . . . . . . . . 622
General Preparation . . . . . . . . . . . . . . . 624
Checkout Guide . . . . . . . . . . . . . . . . 625
Power Supply . . . . . . . . . . . . . . . . 626
External Keyboard . . . . . . . . . . . . . . 629
External Monitor . . . . . . . . . . . . . . . 630
Printer . . . . . . . . . . . . . . . . . . . 631
USB Device . . . . . . . . . . . . . . . . . 631
How to Run the Diagnostics . . . . . . . . . . . 632
Diagnostics for the ThinkPad Computer . . . . 632
Diagnostics for the SelectaDock Docking System 634
Adapter-Related Symptoms . . . . . . . . . 646
Audio-Related Symptoms . . . . . . . . . . 646
Beep Symptoms . . . . . . . . . . . . . . . 647
Keyboard-Related Symptoms . . . . . . . . . 647
MIDI/Joystick-Port-Related Symptoms . . . . . 648
PC Card-Related Symptoms . . . . . . . . . 648
SCSI Device-Related Symptoms . . . . . . . 649
Sound Blaster-Related Symptoms . . . . . . 649
UltraBay II Tray-Related Symptoms . . . . . . 650
USB Related Symptoms . . . . . . . . . . . 650
Wake Up on LAN-Related Symptoms . . . . . 651
Intermittent Symptoms . . . . . . . . . . . . 651
Other Symptoms . . . . . . . . . . . . . . . 652
Product Overview (3547-003) . . . . . . . . . . 654
1010 Port Replicator . . . . . . . . . . . . 657
1020 Option Card Cover and Option Card . . 658
1030 PC Card . . . . . . . . . . . . . . . 659
1040 UltraBay II . . . . . . . . . . . . . . 660
1050 Device Space Bay Frame . . . . . . . 661
1060 Upper Cover . . . . . . . . . . . . . 662
1070 Bracket . . . . . . . . . . . . . . . . 664
1080 Speaker Assembly . . . . . . . . . . . 665
1090 Power Supply . . . . . . . . . . . . . 666
1100 Cables . . . . . . . . . . . . . . . . 667
1110 DC-DC Card . . . . . . . . . . . . . 668
1120 USB Card . . . . . . . . . . . . . . . 669
1130 Shield Cover . . . . . . . . . . . . . 670
1140 Main Card Assembly . . . . . . . . . . 671
1150 Audio Card, Main Card, and Riser Card . 672
Locations . . . . . . . . . . . . . . . . . . . . 673
Parts Listing SelectaDock III (3547-003) . . . . . 677

Read This First
section.
Important Notes
any FRUs.
such as copying, saving, or formatting. Drives
in the computer that you are servicing might have
been rearranged; or the drive startup sequence
might have been altered. If you select an
incorrect drive, data or programs can be
overwritten.
single, unreproducible failure. A single failure
nothing to do with a hardware defect; such as:
considered only for a recurring problem. If you
suspect an unreproducible failure, clear the error
log and run the test again. Do not replace any
FRUs if the error log did not reappear.

with the first error code. If no error code is displayed, see
if the error symptom is listed in the “Symptom-to-FRU
Index” on page 640.


that is attached to the returned FRU.
1. Name and phone number of servicer.
2. Date of service.
3. Date when part failed.
4. Date of purchase.

5. Failure symptoms, error codes appearing on the
display, and beep symptoms.
failing FRU was detected.
7. Failing FRU name and part number.
8. Machine type, model number, and serial number.
9. Customer's name and address.
Before checking problems with the computer, refer to the

following to determine whether the damage applies the
warranty:
Note for Warranty: During the warranty period, the
customer may be responsible for repair costs if the
computer damage was caused by misuse,
accident, modification, unsuitable physical or
operating environment, or improper maintenance by
the customer. The following list provides some
common items that are not covered under warranty
and some symptoms that may indicate the system
was subjected to stress beyond normal use:

Scratched (cosmetic) parts.
excessive force.
Damage caused by liquid spilled into the system.
Damage caused by improperly inserting a PC
Card or installation of an incompatible card.
Damage caused by a foreign material in the
UltraBay II or the device space bay.
diskette drive cover or inserting a diskette with
multiple labels.
Damaged or bent diskette eject button.
force, shock, or by being dropped.
Fuses blown by attaching a nonsupported
device.
Forgotten a computer or a hard disk password
(making computer or hard disk unusable).
indicate damage caused by nonwarranted
activities:
service or a modification.
SelectaDock III (3547-003) 623

General Preparation
Note: In this manual, port replicator means the
SelectaDock Base Model I or SelectaBase 770.
SelectaDock means the SelectaDock III and the
SelectaDock Docking System means the port
replicator and SelectaDock when docked together
as one unit.
1. The SelectaDock III supports the ThinkPad 760E,
760ED, 760EL, 760ELD, 760XD, 760XL, 765D, 765L,
and 770. When any other model is docked to the
SelectaDock III, a beep sounds. Check which model
of the ThinkPad is docked to the SelectaDock III
before maintenance.
2. Check that the port replicator is correctly docked
(connected) to the SelectaDock III.
3. Check that the computer is correctly docked
(connected) to the SelectaDock Docking System.
4. Dock a computer to the port replicator has no
problem. If there is any problem with the
SelectaDock Docking System, replace the port
replicator.
5. If possible, make sure that there are no hardware
setting conflicts, such as interrupt levels, memory
addresses, DMA channels, and I/O addresses.
6. If the PCI or the ISA card is installed, check that the
card is supported by the computer.
7. Check that the SCSI ID is set correctly.
8. Test and correct any computer problems before you
test it with the SelectaDock Docking System. Use the
computer documentation to resolve any computer
problems.
9. Test the computer with the external keyboard,
external monitor, mouse, and parallel and serial
device connectors. (Use the keyboard/mouse
connector to test the external keyboard and mouse.)
If no problems are found, connect the external
keyboard, mouse, parallel and serial devices to the
SelectaDock Docking System. Then connect the
SelectaDock Docking System to the computer and
test it.
10. If external devices are attached to the SelectaDock
Docking System, such as an audio amplifier, check
the device by referring to the manual shipped with it.
11. If the user did not bring the computer with a
SelectaDock Docking System when service is
needed, use a computer that works correctly with the
SelectaDock Docking System.

Checkout Guide
problems.
system responses.
Important
When the problem determination procedure in the
operation manual that is supplied with the adapter or
device says “Have the system unit serviced,” this
means both the computer and the SelectaDock
Docking System.

possible.
the same operation.
Note: To run the diagnostics, refer to the diagnostics
section of of the computer you are servicing.
Power failure. (The power “Power Supply” on
indicator does not go on or page 626.
stay on.)
No beeps or error code are page 640.
indicated.
same as the installed Devices List” on page 628
devices.
codes are displayed. page 640, and then go to
“Beep Symptoms” on
page 647.
displayed numeric error page 640, and then go to
page 641.
The diagnostic test detected “Diagnostic Error Codes” on
an error and displayed a page 643.
FRU code.

LCD indicator problems). page 640, and then go to
“Other Symptoms” on
page 652.
re-created (intermittent symptoms and go to
page 640.
Power Supply
If the power-on indicator is not on and the power supply
fan is not turning, check the power cord for continuity and
correct installation.
If the power cord is not the problem, either the power

supply is defective, or another component is defective
causing the power supply to cut off. To verify that the
power supply is operating correctly, do the following:
1. Turn off the computer and disconnect the
SelectaDock III power cord.
2. Remove all internal devices, external devices, and the
computer from the SelectaDock Docking System.
3. Undock the port replicator.
4. Remove the device space bay frame (see “1050
Device Space Bay Frame” on page 661).
5. Remove connectors .1/, .2/, .3/, .4/, .5/, and .6/
from the each device, tray, or card.
6. To power on the power supply, on connector .5/,

short-circuit pins 2 and 8, and with a 15-ohm resistor
short-circuit pins 1 and 15. Then check the power
supply voltages on each connector.
If any of the voltages is not correct, replace the power

supply. If replacing the power supply does not correct the

problem, reinstall the original power supply, and replace
the main card.
Power Supply Connector .1/ and .4/
Pin V dc
Red cord +5V
Yellow cord + 12 V
Power Supply Connector .2/
Pin Signal V dc Min. V dc Max.

1, 2 CVCC + 19 V + 21 V
3, 4 GND – –

1 − 12 V − 11.4 V − 13.2 V
2, 3 GND – –
4 −5V − 4.53 V − 5.5 V

Pin Signal V dc V dc
Min. Max.
1 VCC-off +2.0 V +4.5 V
2, 3 GND — —
4 SUB 12 +11.4 V +12.6 V
V
5 GND — —
6, 7 +12 V +11.4 V +12.6 V
8 GND — —
9—11 +3.3 V +3.0 V +3.6 V
12—14 GND — —
15—17 +5 V +4.75 V +5.25 V
18—20 GND — —

1 (red) Fan off 0V +0.5 V
2 (black) GND — —

board of the computer. If needed, adjust the contrast
control to clearly distinguish the shades of the icon.

an FDD-1 and an HDD-1.
2. If the problem remains, replace the system board of
the computer.

The PCMCIA-1, parallel, and serial icons are always
displayed in a dark shade, because the icons represent
subsystems of the system board and not the attachment of
the devices.
The FDD-1, the HDD-1, the PCMCIA-1, the CD ROM-1, or

the DVD-1 icons represent the first drive in the system
configuration for each type of device. Similarly, the
HDD-3, FDD-2, or PCMCIA-2 icons represent the second
drive, usually attached through a port replicator or an
expansion unit.
The HDD-2 icon represents the hard disk drive in the

UltraBay of the computer. The HDD-3 or HDD-4 icons
represent the hard disk drive in the SelectaDock III (except
the SCSI hard disk). The FDD-2 or PCMCIA-2 icons
represent the FDD or PCMCIA attached through a port
replicator or in the SelectaDock III.
External Keyboard
Notes
If a mouse or other pointing device is attached,
remove it. If the error symptom goes away, the
mouse or other pointing device is defective.
The computer keyboard does not work when an
external keyboard is connected.

2. Disconnect the keyboard cable from the external
keyboard.
3. Turn on the computer and check the keyboard cable
connector for the following voltages. All voltages
have a ±5% voltage tolerance.
Not used
Not used
4. If all voltages are correct, replace the external

keyboard.
5. If the voltages are not correct, replace the following
FRUs one at a time until the problem is corrected.
Note: If the replaced parts did not resolve the
problem, put the original parts back in the
SelectaDock Docking System. Do not replace
nondefective parts.
a. Keyboard cable.

b. Port replicator.
c. System board of the computer.
External Monitor
If the screen is rolling, replace the external monitor.
If the problem is not corrected, replace FRUs in the
following order one at a time until the problem is corrected:
Note: If the replaced parts did not resolve the problem,
put the original parts back in the SelectaDock
Docking System. Do not replace nondefective
parts.
If the external monitor is attached to the SelectaDock
Docking System:
1. Main card.
If the external monitor is attached to the display
adapter card:
1. Display adapter card.
2. Main card.
3. Riser card.
If the screen is not rolling, do the following to run the

display self-test:
1. Turn off the computer on the SelectaDock Docking
System and the external monitor.
2. Disconnect the external monitor signal cable from the
SelectaDock Docking System.
3. Turn on the external monitor.
4. Turn the contrast control to its maximum position.
5. Turn the brightness control to its center detect
position.

margin. See the appropriate display manuals for the
correct self-test condition.
The screen contrast and brightness controls should
change the intensity of the screen.
If the external monitor does not meet these specifications,

replace the external monitor.
If the external monitor meets these specifications, replace

FRUs in the following order one at a time until the problem
is corrected:
nondefective parts.
If the external monitor is attached to the SelectaDock
Docking System:
1. Main card.
2. External monitor.

If the external monitor is attached to the display
adapter card:
1. Display adapter card.
2. Main card.
3. Riser card.
4. External monitor.
Printer
Test the printer by connecting it to the computer before
testing it on the SelectaDock Docking System.
1. Make sure the printer is correctly connected and the
power is turned on.
2. Run the printer self-test.
If the printer self-test does not run correctly, the problem is

in the printer. Refer to the printer service manual.
If the printer self-test runs correctly, connect the

Tri-Connector wrap plug (P/N 72X8546) on the parallel
connector of the computer, and run the advanced
diagnostic tests to determine the failing FRU.
If the advanced diagnostic tests (with the wrap plug

connected) did not detect a failure, replace the printer
cable.
If the diagnostic detected the error, replace the system

board of the computer.
If the printer is attached to the parallel connector of
the SelectaDock Docking System, replace the port
replicator of the SelectaDock Docking System.
If the printer is attached to the parallel connector on
the adapter, replace the FRUs in the following order
one at a time until the problem is corrected:
nondefective parts.
1. Adapter.
2. Main card.
USB Device
Test the USB (universal serial bus) device by connecting it
to the computer before testing it on the SelectaDock
Docking System.
1. Make sure the USB device is correctly connected and
the power is turned on.
2. Run the device self-test.
If the device self-test does not run correctly, the problem is

in the device. Refer to the device service manual.
If the device self-test runs correctly, connect the USB

parallel test cable (P/N 05K2580) on the USB connector

and run the advanced diagnostic tests. If the test detects
an error, replace the defective part.

This section describes how to run the diagnostics for both
the computer and the SelectaDock Docking System.
The following table lists the special tools used for the
diagnostics:
Tool Name Part Number

PC test card 35G4703
Tri-connector wrap plug 72X8546
USB parallel test cable 05K2580
Diagnostics for the ThinkPad Computer

Use either the TrackPoint or the cursor-moving keys to
For ThinkPad 770:
1. Press and hold F1; then power on the computer.
Hold F1 down until the Easy-Setup window
appears.
2. Click on Test. The basic diagnostic menu
appears.
3. Click on a device to run the test. The test
progress window appears; then OK appears
under the tested device icon if the test ends
without any errors.
4. Start the advanced diagnostic test by pressing
Ctrl+A on the basic diagnostic menu. The
ThinkPad FRU connections window appears.
5. Click on Exit or press Esc. The keyboard test
window appears.
6. When you press a key, a mark appears or
disappears on the corresponding key position on
the screen. Repeat this step for any keys that
need to be tested.
7. To exit the test, click on Exit or press
Ctrl+Break. The advanced diagnostics window
appears.
8. Do one of the following:
– Click on a device to start the tests.
– Click on Test All to test all devices.
– Click on Loop Test to run the tests in a
repeated loop. The loop option menu
appears. Click on a device; a √ mark
appears beside the selected device.
Repeat this step to select multiple devices.
Click on OK to start the diagnostic loop. If
no device is selected, all devices tests are
looped.

To exit the loop, keep pressing Ctrl+Pause
until the test exits. A beep sounds to notify
that the exit interrupt is sensed by the test
program. Press Esc to exit from the loop
test.
9. Press Esc to exit from the test.
For ThinkPad 76x series:
1. Press and hold F1; then power on the computer.
Hold F1 down until the Easy-Setup screen
appears.
The test progress window appears. OK appears
when the test ends without any errors.
4. Start the advanced diagnostic test by pressing
Ctrl+A on the basic diagnostic menu.
5. Do one of the following:
– Select Tool for the test using tools. To
select multiple devices, press the
Spacebar. A √ mark appears beside the
selected devices. Press Enter to start the
test.
– Select Test All and press Enter to test all
devices.
– Select Loop Test to run the tests in a
repeated loop.
The loop test window appears when you
can select a device. Press the Spacebar
to select a device. Repeat this step to
select multiple devices. Press Enter to
start the loop test. If no device is selected,
all device tests are looped.
To exit the loop, keep pressing Ctrl+Pause
until the test exits. A beep sounds to notify
that the exit interrupt is sensed by the test
program.
6. Press Esc to exit from the test.
Error Log: Diagnostic errors are printed on a printer

that is attached to the parallel port when the error is
detected. The error is also logged in the system memory.
Use the following procedure to display the errors:

1. Enter the advanced diagnostic test.
2. Press Ctrl+E.
4. To exit the screen, click on Exit or press Esc key.
The error log is not saved when system power is turned

off.

PC Test Card LED: The green LED on the PC test
card (P/N35G4703) lights when the PCMCIA test is
running. If the LED does not go on, check that the card is
installed correctly by reseating the card. If it still does not
light after reseating, try using another slot for the test. If
the LED still does not go on and the test fails, replace the
FRU shown in the diagnostic error code.
Errors during the POST: If the POST detects an

error, a 3-to-8-digit error code is displayed.
Memory Errors: If the POST detects a memory error

in the first 640 KB of system memory, all the first bank
memory is deallocated and the test continues with the
second 640 KB of memory. If the total amount of
error-free memory becomes less than 2 MB, a 2XX POST
error occurs and the system stops. All the remaining
memory is used as system memory. When the POST
memory test completes, the usable memory size is
compared with the configuration data. If a mismatch is
detected, a 2XX error code occurs. The user can continue
with system operation by pressing Esc and F1 after restart
and call for service at a later time.
The memory that is deallocated because of the POST

process is kept by the hibernation or suspend functions.
For this memory to be tested, it must be reconfigured as
part of the original memory size. You configure by turning
the power off and on.
Deallocation support is done only by the POST for memory

errors. All irrecoverable memory errors that occur during
normal operation cause an interrupt to the operating
system.
Diagnostics for the SelectaDock

Docking System
The SelectaDock Docking System Options Diskette helps
you troubleshoot the expansion unit, SCSI adapter, and
SCSI device problems through a series of menus.
Run the diagnostics after you have completed the

installation of your SelectaDock Docking System and SCSI
devices to verify that these devices work correctly. Do the
following:
1. Turn off the computer on the SelectaDock Docking
System and external SCSI devices.
2. Insert the Option Diskette (the diskette is shipped with
the SelectaDock III) into drive A.
3. Turn on all attached external SCSI devices and the
computer on the SelectaDock Docking System.
4. The Logo Screen appears.
5. After a few seconds the Main Menu appears.

6. Select a device for testing and go to the respective
section.
Testing the Expansion Unit

1. The Test Selection Menu appears when you select
Test Expansion Unit on the Main Menu:
2. Select an item and follow the instructions that appear

on the screen.

Testing the SCSI Subsystem
Note: If a SCSI adapter is installed in an PCI adapter
card slot, remove it before running the SCSI
diagnostic program.
1. If you select Test SCSI Subsystem on the Main
Menu, the diagnostics program checks the system
configuration for SCSI devices.
If a SCSI controller is found, the computer goes on to
initialize the SCSI devices. The following is displayed
whether a SCSI controller is found or not:
2. If the initialization fails, the following appears:

If the initialization ends successfully, the following
appears. Select an item:
3. The SCSI Devices Test Menu appears. Select one

of the devices:
The device name may be any of the following:

SCSI hard disk.
SCSI tape drive.
SCSI CD-ROM.
SCSI optical drive.
No device.
The SCSI controller of the SelectaDock Docking
System appears as ID7 on the screen.

If a SCSI device exists and a test medium is required
to test the SCSI device, the following pop-up appears
(in this example, a SCSI tape drive):
4. Insert the requested medium and wait approximately

30 seconds until the medium is loaded.
The test begins and the following pop-up appears:

If the test is successful, the following appears:
If the test is unsuccessful, the following appears:

The Symptom-to-FRU Index lists error symptoms and
possible causes. The most likely cause is listed first.
Note: Replace the FRUs one at a time in the sequence
shown in the FRUs of the SelectaDock Sequence
of Actions column. If a replaced part did not
resolve the problem, put the original part back in
the SelectaDock Docking System. Do not replace
nondefective parts.
Always begin with “General Preparation” on page 624.
This index also can be used to help you to decide which
FRUs to be replaced when servicing the SelectaDock
Docking System.
Numeric error codes show the errors detected in the POST

or system operation. An X in the error code represents
any number.
FRU codes are used for errors detected by diagnostic

tests.
If no error codes are available, use narrative symptoms.
If the symptom is not listed or you cannot correct the

problem using this index, go to “Undetermined Problems”
on page 653.
IMPORTANT:
1. Before replacing any SCSI device, verify that there
are no duplicate SCSI ID settings.
2. Make sure that there are no conflicts of hardware
settings, such as interrupt level, memory address,
DMA channel, and I/O address.
3. If you have both an error message and an incorrect
audio response, diagnose the error message first.
4. If you cannot run the advanced diagnostic tests, but
did receive a POST error message, diagnose the
POST error message.
5. If you did not receive an error message, look for a
description of your error symptoms in the first part of
this index.
6. Check all power supply voltages before you replace
the main card, riser card, and audio card of the
SelectaDock Docking System. (See “Power Supply”
on page 626.)

Numeric Error Codes
Symptom or Error FRUs of the SelectaDock

Sequence of Actions
10X, 11X 1. Adapter in slot (if
101: Interrupt failure. used).
102: Timer failure. 2. Riser card.
103: Timer interrupt 3. Main card.
failure.
104: Protected mode
failure.
105: Last 8042
command not
accepted.
108: Timer bus test
failure.
109: Low meg-chip
select test.
195 1. Do the following
(The computer was docked steps:
to the SelectaDock Docking a. Turn off and
System while in hibernation undock the
mode.) system.
b. Turn on and
shut down the
system.
c. Turn off and
dock the system.
1XX See the hardware
maintenance manual for
the computer. If the
problem persists, go to
“Undetermined Problems”
on page 653.
2XX 1. See the hardware
201: Memory data maintenance manual
error. for the computer.
202: Memory line error 2. Main card.
00–15.
16–23.
205: Memory test
failure on on-board
memory.
221: ROM to RAM
remap error.
3XX See “External Keyboard”
on page 629.

Sequence of Actions
6XX 1. Before changing any
devices, run the
diagnostic test.
2. FDD external
attachment kit.
3. Diskette drive
assembly.
4. Riser card.
11XX, 12XX 1. Serial devices.
2. Communication cable.
3. Riser card.
(2.5-inch ThinkPad
hard disk drive).
2. Main card.
24XX 1. Main card.
2. Riser card.
860X 1. Mouse.
2. External keyboard.
3. Riser card.
I9990301, I9990302 See the hardware
I9990305 maintenance manual for
the computer.
Not shown above 1. See the hardware
maintenance manual
for the computer.
2. See “Undetermined
Problems” on
page 653.

A detected error is shown as in the following example:
A large X to the left of the device icon

The device ID and error code are used to indicate the

detail portion of the FRU that caused the error. If
replacing a FRU does not correct the problem, see the
device ID or error code from the previous failure. If they
have changed, the cause might be because the new FRU
is defective or that the FRU was incorrectly installed.

tests, a three digits device ID is displayed. The device ID
indicates the suspected device:

ID
001 System board
SystemBoard 003 Keyboard

086 Pointing device
002 Memory
Memory
050 Display
053 Enhanced video
Display
052 MPEG
1 017 Hard disk drive
HDD-1
2 151 Hard disk in UltraBay
HDD-2
3 067 External hard disk drive
HDD-3

drive

ID
1 006 Diskette drive
FDD-1
2
FDD-2
080 PCMCIA
1
PCMCIA-1
088 External PCMCIA

2
PCMCIA-2
009 Parallel
Parallel
011, Serial
012
Serial
154 Universal serial bus (USB
port)
155 USB port for the port

replicator
156 First external USB port
157 Second external USB port
113 DSP
DSP
215 CD-ROM
1
CDROM-1
216 External CD-ROM

2
CDROM-2
217 DVD drive

ID
103 IR
Infrared
150 Audio (ESS)
153 Audio (Crystal)
Audio

FRU that indicated two rightmost digits. No FRU is
assigned to code 00. If only one FRU is suspected, the
FRU Code FRU

10 1. System board.
30 Reserved.
32 1. External keyboard.
2. Main card.
3. Riser card.
33 1. External mouse.
2. Main card.
3. Riser card.
45 External monitor.
2. Diskette drive (FDD-2).
3. Main card.
4. Riser card.
61 1. Reseat the hard disk drive in the
SelectaDock Docking System (HDD-3).
2. Hard disk drive in the SelectaDock
Docking System (HDD-3).
3. Main card.
63 1. Reseat the second hard disk drive in
the SelectaDock Docking System
(HDD-4)
2. Second hard disk drive in the
SelectaDock Docking System (HDD-4).
3. Main Card.
70 PCMCIA-2 (port replicator).
73 Port replicator.
74 Main card.
75 USB card.
90 CD-ROM drive.
91 CD-ROM drive in the SelectaDock III.

FRU Code FRU
92 DVD drive.
93 DVD drive in the SelectaDock III.

Adapter-Related Symptoms
Sequence of Actions
An adapter card does not Check that:
work. 1. The adapter card is
designed for the
docking station adapter
slot.
2. The system resources
are assigned correctly
by its utility program, if
the adapter card is a
non-PnP ISA adapter
bus type.
3. The driver diskette is
up to date. Contact
the driver
manufacturer. The
accompanying diskette
may support only older
desktop computers.
See the adapter card
documentation that came
with the option to diagnose
problems.
Audio-Related Symptoms
Sequence of Actions
The audio equipment does Check that:
not work. 1. The audio equipment
works when connected
directly to the
computer.
2. The audio equipment
is designed to be
supported by this
product.

Beep Symptoms
Sequence of Actions
Beep sounds continuously. 1. Check that the
ThinkPad model is
correct. (See “General
Preparation” on
page 624.)
2. Security feature group.
3. Main card.
4. Audio card.
Sequence of Actions
The power-on indicator does See “Undetermined
not turn on, the fan does not Problems” on page 653.
run, and the computer is not
functional.
The computer is functional 1. Check the connector
and the fan runs, but the for the LCD indicator.
power-on indicator does not 2. Main card.
turn on.
3. Go to “Power Supply”
on page 626.
The LCD indicator 1. 2.5-inch hard disk drive
(SelectaDock) for the hard on the UltraBay II tray
disk drive stays on. or IDE drive in the
device space bay of
the SelectaDock III.
The LCD indicator 1. Check the connector
(SelectaDock) for the hard for LCD indicator.
disk drive is not working, but 2. Upper cover group.
the SelectaDock is
3. Main card.
functional.
Keyboard-Related Symptoms
Sequence of Actions
One or more keys do not Go to “External Keyboard”
work on the external on page 629.
keyboard, but the
SelectaDock is otherwise
functional.

MIDI/Joystick-Port-Related Symptoms
Sequence of Actions
The MIDI/joystick does not Check if the computer
work. supports the MIDI device,
when the problem occurs
only during MIDI operation.
PC Card-Related Symptoms
Sequence of Actions
A PC Card does not work. 1. Reseat the PC card.
2. Check that:
a. The PC card can
be used without
any problem when
installed in the
computer or
another
SelectaDock that
has no problem.
b. The PC card is
correctly set up,
including the
computer
resource
assignments and
device driver
installation.
3. Run the diagnostic test
for the PC Card.
4. Main card.
Sequence of Actions
The external monitor screen Go to “External Monitor” on
changes colors. page 630.

Sequence of Actions
Although the computer is 1. Power supply unit.
turned off, the fan of the
SelectaDock III power
supply is running.
The power of SelectaDock 1. Reseat the port
III cannot be turned off. replicator and the
computer.
2. Power supply unit.
SCSI Device-Related Symptoms

Sequence of Actions
The external SCSI device 1. Check that the SCSI
does not work. device is powered on.
2. Check that the SCSI
device is terminated at
the last device.
3. Reseat the drive.
4. Run the drive test.
5. Main card.
The internal SCSI device 1. Reseat the drive.
does not work. 2. Check that the SCSI
cables are connected
correctly.
3. Check that the
terminator on the SCSI
drive in the
SelectaDock is
removed.
5. Main card.
Sound Blaster-Related Symptoms

Sequence of Actions
The Sound Blaster or Check if the MIDI/joystick of
compatible adapter card the computer has also been
does not work. disabled. See the user's
guide for the computer.

UltraBay II Tray-Related Symptoms
Sequence of Actions
The HDD or FDD on the 1. Reseat the drive.
UltraBay II tray does not 2. Reseat the power
work correctly. cable and SCSI cable
of the of the UltraBay II
tray. (See “UltraBay II
Tray” on page 660.)
3. Check that:
a. The drive works
correctly if it is
installed in the
UltraBay or
UltraBay II of the
computer.
b. The IDE
connector of the
UltraBay II tray is
connected
correctly.
c. No more than two
IDE devices are
installed including
a device in the
device space bay.
5. Main card.
USB Related Symptoms

Sequence of Actions
USB device does not work. Verify that:
The device self-test runs
correctly.
Check that:
1. Connect the device to
the computer and
works.
device is set correctly.
3. Run the advanced
diagnostic test for the
USB.
4. Main card.
5. USB card.
6. USB cable.

Wake Up on LAN-Related Symptoms
Sequence of Actions
The SelectaDock Docking 1. Check the connection
System does not wake up. of the wake up on LAN
signal cable.
2. Make sure the network
setting is correct.
computer model is 770
and that the wake up
on LAN is enabled.
4. Main card.
5. Wake up on LAN
signal cable.
Intermittent Symptoms
Sequence of Actions
An intermittent problem The problem can be difficult
occurs. to analyze, because it
occurs just once in a while.
If your docking station has
such a problem:
1. Check that the
computer is firmly
attached to the docking
station.
2. Check that all cables
and power cords are
securely connected to
the SelectaDock
system and to the
attached options.
3. Check that the SCSI
device is correctly
terminated.
4. Do the loop test.
Refer to the
diagnostics section of
computer model you
are servicing.
If the problem persists, write
down what the problem is
and what the system was
doing when the problem
occurred.

Other Symptoms
Sequence of Actions
The computer does not See “Undetermined
work and the power-on Problems” on page 653.
indicator does not turn on,
but the fan runs.
There is a program-load Network adapter card.
error during remote IPL from
the file servicer.
The HDD-3 or HDD-4 is not 1. Remove the hard disk
recognized and no error password for the
codes appear on the ThinkPad hard disk as
screen. (The password of follows:
the HDD-3 or HDD-4 is still a. Remove the hard
set.) disk drive from
Note: The HDD-3 or the SelectaDock
HDD-4 icon Docking System
indicates the and install it to the
2.5-inch ThinkPad computer.
hard disk drive b. Remove the hard
installed in the disk password.
SelectaDock III.

Use the following procedure when the diagnostic tests do
not identify the failing adapter or device.
Check that all cables, wires, and connectors are connected

so that they do not cause a short circuit. If any problems
are found, reconnect or replace them.
Check the power supply for correct operation (see “Power

Supply” on page 626). If the power supply is operating
correctly, return here and continue with the following
procedure:
2. Remove or disconnect the following adapters or
devices one at a time from the SelectaDock Docking
System. (Do not isolate adapters or devices that are
known to be good.)
a. Non-IBM devices.
b. A modem, printer, mouse, external keyboard,
external monitor, external diskette drive, numeric
keypad, USB device, or other external devices.
c. Any adapter.
d. SCSI device.
e. Hard disk drive.
3. Turn on the system and check if the problem has
changed.
4. If the symptom remains, repeat steps 1 through 3
until you find the failing adapter card or device, or
until all adapter cards or devices have been removed.
5. If all adapters or devices have been removed and the
problem remains, replace the following the
SelectaDock III FRUs one at a time.
Note: If a replaced part did not resolve the problem,
put the original part back in the SelectaDock
III. Do not replace nondefective parts.
a. Riser card.
b. Main card.
c. Audio card.
d. USB card.
If the problem goes away when you remove an adapter

card, but replacing the adapter card does not correct the
problem, replace the main card.

Product Overview (3547-003)
Status Indicator
Check the SelectaDock Docking System status using the
following icons:
Icon Meaning
.1/ Power on
.2/ Suspend mode
.3/ Diskette drive in use
.4/ Hard disk in use
.5/ Attention

Product Overview: The following provides an
overview of the system features:
Feature Description
PCI or ISA slot 2 shared full-size
PCI/ISA slots and 1
half-size PCI slot. The
maximum number of
supported adapter
cards is 3.
Bays UltraBay II.
– ThinkPad option
using the UltraBay
II tray.
– CD-ROM, FDD,
HDD, and DVD
drive.
Device space bay.
– All available
storage SCSI/IDE
devices.
Audio subsystem Speaker.
Audio line-out.
Stereo speaker.
Stereo audio amplifier.
Headphone.
Manual volume control.
Ports MIDI/joystick port.
SCSI2.
Docking connector.
USB ports.
Wake up on LAN Capability of
supporting the wake up
on LAN adapter.
PC Card 2 Type-I or Type-II, or
1 Type-III PC Card.
Security PCI or ISA card
protection.
PC Card lock.
Compulock lock hole.

This section contains information on removals and
replacements, as well as locations.
The arrows in the removals and replacements show
the direction of movement to remove a field
replaceable unit (FRU), or to turn a screw to release
the FRU. The arrows are marked in numeric order to
show the correct sequence of removal.
When other FRUs must be removed before the failing
FRU is removed, they are listed at the top of the
page. Go to the removal procedure for each FRU
listed, remove the FRU, and then continue with the
removal of the failing FRU.

Note: You must use an electrostatic discharge (ESD)

strap to establish personal grounding.

1010 Port Replicator
Make sure that the security key is set to the Unlock

position .1/ and release the latch .2/; then undock the
port replicator .3/.

1020 Option Card Cover and Option
Card
If an option card is installed, remove it.

1030 PC Card

1040 UltraBay II
Port Replicator (1010)
The customer can install a ThinkPad option (such as an

HDD, an FDD, or a CD-ROM drive) in the UltraBay II tray.
Remove the device that is installed in the UltraBay II; then

remove the UltraBay II tray or device tray as follows:
Attention
A hard disk or a diskette drive is sensitive to physical
shock. Be careful not to drop or apply any shock to
these devices.
UltraBay II Tray

1050 Device Space Bay Frame

.2/ M 3 x 6 mm (3) Hex stud screw

1060 Upper Cover

Option Card Cover and Option Card (1020)
UltraBay II (1040)
Device Space Bay Frame (1050)
Important
Make sure all power cords are unplugged before
removing covers.

.1/ M 3 x 6 mm (2)
.2/ M 3 x 8 mm (1) Flat head (black)
.3/ M 3 x 4 mm (1)
.4/ M 3 x 6 mm (2)
.6/ M 3 x 8 mm (2) Self-tapping screw
.7/ M 3 x 8 mm (2) Black
.8/ M 3 x 8 mm (2) Black

When replacing:
The following figure shows the route of the micro
switch cable:
The cable goes
through here
Inside view

1070 Bracket

UltraBay II (1040)
Upper Cover (1060)

.1/ M 3 x 6 mm (4)

1080 Speaker Assembly

UltraBay II (1040)
Upper Cover (1060)
Bracket (1070)
2
1
4
3

.2/ M 3 x 6 mm (1)

1090 Power Supply

UltraBay II (1040)
Upper Cover (1060)
Bracket (1070)

.1/ M 3 x 6 mm (4)

1100 Cables

UltraBay II (1040)
Upper Cover (1060)
This step is a preparation for removing the main card

assembly. Remove the IDE cables .1/, the SCSI cable
.2/, the audio cable .3/, the USB cable .4/, the wake-on
signal cable .5/, and the speaker cable .6/.

1110 DC-DC Card

UltraBay II (1040)
Upper Cover (1060)

.2/ M 3 x 6 mm (2)

1120 USB Card

UltraBay II (1040)
Upper Cover (1060)

.2/ M 3 x 6 mm (1)
.4/ M 3 x 6 mm (1)

1130 Shield Cover

UltraBay II (1040)
Upper Cover (1060)
Bracket (1070)

.1/ M 3 x 8 mm (3)
.2/ M 3 x 6 mm (5)
.3/ M 2 x 6 mm (1)

1140 Main Card Assembly

UltraBay II (1040)
Upper Cover (1060)
Bracket (1070)
Cables (1100)
Shield Cover (1130)

.1/ M 3 x 6 mm (2)
.4/ M 2 x 6 mm (1)
.5/ M 2.6 x 8 mm (2)
.6/ M 3 x 8 mm (2) Hex head (5 mm)

1150 Audio Card, Main Card, and Riser
Card

UltraBay II (1040)
Upper Cover (1060)
Bracket (1070)
Cables (1100)
Shield Cover (1130)
Main Card Assembly (1140)
.1/: For removing the audio card

.2/: For removing the riser card
.1/, .2/: For removing the main board

Locations
Front View
.1/ Multiuser lock
.2/ PC Card lock
.3/ Port replicator lock
.4/ Docking guide
.5/ Device space
.6/ Status indicators
.7/ Device eject button
.8/ UltraBay II
.9/ UltraBay II tray
.1ð/ UltraBay II latch
.11/ Compulock lock hole
.12/ Expansion connector

Front View (continued)
.13/ IDE connector
.14/ Internal SCSI connector
.15/ Audio device connector
.16/ Power supply connector

Side View
.1/ Volume knob
.2/ Headphone jack
.3/ Line-out jack
.4/ Speaker-in jack
.5/ MIDI/joystick port
.6/ PC Card (PCMCIA) slots
.7/ SCSI connector

Rear View
.1/ Power jack
.2/ PCI connectors
.3/ ISA connectors

Parts Listing SelectaDock III (3547-003)

1 Connector cover 73H7450
2 Rear cover 12J2493
3 Bezel (Upper cover group)
4 Device space bay frame 82H6729
5 Cables (Cable group)
6 Riser card 11J8831
7 Main card (Main card assembly)
8 Audio card 12J2494
9 DC-DC card 12J2495
10 Base cover 11J8828
11 USB card 12J2496
12 Speaker assembly 39H7446
13 Shield cover (Main card assembly)
14 Power supply (Power supply group)
15 Bracket (Power supply group)
16 Upper cover (Upper cover group)
17 UltraBay II tray 11J8834
Cable group 11J8833

SCSI cable
IDE cables
Audio cable
USB cable
Wake-on signal cable
Upper cover group 11J8829

Bezel
Upper cover
LCD indicator
Power supply group 11J8827

Power supply
Bracket
Main card assembly 11J8832

Main card
Shield cover
Miscellaneous kit 39H7447
Options
SelectaDock Base Model I 39H7416
SelectaBase 770 11J8822
SelectaBase PC Card Enabler 11J8823

Power Cords
10
Warning:
Use the power cord certified for your country.
1 Colombia, U.S., Venezuela 13F9959

Japan, 2-pin 6454377
Japan, 3-pin 65F0031
2 Hong Kong, Singapore, U.K. 14F0033
3 France, Germany, Spain 13F9979
4 Italy 14F0069
5 Australia, New Zealand 13F9940
6 Denmark 13F9997
7 Israel 14F0087
8 Bangladesh, Pakistan, Sri Lanka, 14F0015
South Africa
9 Switzerland 14F0051
10 Thailand 1838574

Common Devices Checkout
External Diskette Drive Test . . . . . . . . . . . 682
External Display Self-Test . . . . . . . . . . . . 682
External Keyboard/Auxiliary Input Device Checkout 683
Fax/Modem Checkout . . . . . . . . . . . . . . 684
Printer Checkout . . . . . . . . . . . . . . . . 686
Port Replicator Checkout . . . . . . . . . . . . 687
TrackPoint Checkout . . . . . . . . . . . . . . 688
TV Tuner . . . . . . . . . . . . . . . . . . . . 689
Identifying Names and Functions . . . . . . . 689
Using the Front Panel . . . . . . . . . . . . 690
Troubleshooting . . . . . . . . . . . . . . . 693

External Diskette Drive Test
Use the following procedure to isolate the diskette problem
to a controller, drive or diskette. A scratch, write-enabled
1. Select the icon FDD on the TEST MENU. By doing
this, the controller test and the drive read/write test
run. If the controller test detects an error, FRU code
10 appears. In this case, replace the system board.
2. If the controller test run without errors, follow the
instructions on the screen and insert a scratch
diskette.
3. If the drive test detects an error, FRU code 50
appears. If the diskette media are known to be good,
replace the drive or the drive cable.
External Display Self-Test

If the display problem occurs only when using an external
display, use the following instructions to correct the
problem.
Note
Before you replace a display, check the following list
to see if it is connected correctly.
8506 and 8508 displays must be connected to an

Image Adapter/A or an Image-I Adapter/A.
63XX and 85XX systems support either 63XX or
85XX displays.
85XX systems with an XGA-2 adapter support 95XX
displays.
95XX systems support either 63XX, 85XX, or 95XX
displays.
ThinkPad models support either 85XX or 95XX
displays.
If the screen is rolling, replace the display assembly. If

that does not correct the problem, replace FRUs in the
1. Video card
2. Display adapter (any type)
3. System board

follows:
3. Power-on the display.
position.

adjusting the contrast and brightness controls.

system board.
Note: On ThinkPad Models 700, 700C, 720C, 720C, do
the following:
1. Video card
2. System board
External Keyboard/Auxiliary Input

Device Checkout
The following auxiliary input devices may be available for
IBM ThinkPad models.
– Numeric keypad
– Mouse (PS/2 compatible)
– External keyboard (with Keyboard/Miniature
Mouse cable)
If you suspect a problem with any of the auxiliary
input devices (listed above), replace the device.
If the problem is not corrected, replace the following
FRUs one at a time to correct the problem.
– Keyboard control card
– System board
If the computer receives an incorrect keyboard
response, remove other external devices, check the
keyboard connections, and recheck the keyboard
responses. If the problem remains, replace the
following FRUs one at a time to correct the problem.
– Keyboard
– Keyboard control card
– System board
If a 00030100 error message appears, power-off the
computer and the external devices. Then power-on
the computer before you power-on the external
devices.
Common Devices Checkout 683

Fax/Modem Checkout
001
– Power-off the computer.
– Ensure that the modem is installed correctly.
– If the modem never worked in customer mode, ensure
that all drivers are loaded correctly onto the computer.
– Ensure that the communication program is supported on
the computer.
– Ensure that the public switch telephone network (PSTN)
cable and the data access arrangement (DAA) cable, if
installed, are connected correctly.
If you need to correct one of the above conditions, do so
now; then continue.
Note: PCMCIA cards can be inserted and removed while
the system is powered on.
– Power-on the system.
– Insert the IBM Data/FAX Modem diskette into the default
diskette drive.
– If you are servicing a High Speed Internal Data/Fax
Modem (Models FC3632 and FC3650), at the DOS
prompt (for example, A:\), type IBMDIAG; then press
Enter.
– If you are servicing a PCMCIA Data/FAX Modem
(Models FC3634 and FC3635), at the DOS prompt (for
example, A:\), type ESTDIAG; then press Enter.
– Follow the instructions on the screen. (If you need help,
press F1.)
DID THE DIAGNOSTIC TESTS DETECT AN ERROR?
Yes No
002
The diagnostic tests have completed successfully. If
you suspect a problem, go to Step 004.
003
Go to the Symptom-to-FRU Index for the computer you are
servicing.
004
– Check the PSTN cable and the DAA cable, if installed,
for continuity.
IS THE CABLE(S) GOOD?
Yes No
005
Replace the defective cable(s).
006
(Step 006 continues)

006 (continued)
– Have the customer transmit a call.
WAS THE CALL TRANSMITTED SUCCESSFULLY?
Yes No
007
Go to Step 011.
008
– Have the customer receive an incoming call on the
modem.
WAS THE INCOMING CALL RECEIVED?
Yes No
009
Go to Step 014.
010
The diagnostic tests have completed successfully. If you
still suspect a problem that is not software related, replace
the External DAA; then replace the modem.
011
– Have the customer transmit a call at a lower speed.
WAS THE CALL TRANSMITTED SUCCESSFULLY?
Yes No
012
If installed, replace the external DAA. If you do not
have an external DAA installed, or replacing the
external DAA does not correct the problem, replace
the modem.
013
Have the telephone line checked.
014
– Have the customer receive an incoming call on the
modem at a lower speed.
WAS THE INCOMING CALL RECEIVED?
Yes No
015
If installed, replace the external DAA. If you do not
have an external DAA installed, or replacing the
external DAA does not correct the problem, replace
the modem.

(CONTINUED)
016
Have the telephone line checked.
Printer Checkout
1. Make sure the printer is correctly connected and is
powered-on.
2. Run the printer self-test.
If the printer self-test does not run correctly, the problem is

in the printer. Refer to the printer service manual.
If the printer self-test runs correctly, do the following.

1. Verify the port settings in configuration.
2. Install a wrap plug on the port (indicated in
configuration) and run the advanced diagnostic tests.
3. If the advanced diagnostic tests (with the wrap plug
installed) do not detect a failure, replace the printer
cable.
If the problem is not corrected, replace the system
board.

Port Replicator Checkout
Use the following procedure to isolate a port replicator
problem. A port replicator attaches to the system
expansion connector at the rear of the computer.
attached.
(If another device occupies the connector, remove it
first.)
6. Go to General Checkout and follow that procedure.
an error, suspect a problem with the port replicator or
8. Power-off the computer and reconnect the port
replicator.
9. Power-on the computer and run the following
the replicator.
the replicator.
PCMCIA-2 test with the PC test card installed.
FDD-2 (FDD-1 if no drive is installed in the
computer) drive test on the failing device.
the system board.
11. If power problems appear only when using the
replicator, replace the replicator.
If power shut downs occur intermittently when using

PCMCIA-2 devices via a port replicator, suspect an
over-current problem. Some PCMCIA devices use more
power; if the maximum usage of each device occurs
simultaneously, the total current will exceed the limit,
thereby causing a power shut down. Isolate this problem
by removing one of the devices, and use the computer
under the same condition, and see whether a power shut
down occurs. Do this procedure for all devices then
determine the cause. Customer purchase of the larger AC
adapter (50W, optional) is recommended, if it is not yet in
use.

TrackPoint Checkout
If the TrackPoint does not work, check the
configuration. If the configuration of the TrackPoint is
set to Disabled or Off, change it to Enable or On.
If the problem remains, continue.
Note: TrackPoint automatically compensates to
adjust the pointer sensor. This causes the
pointer to move slightly on the screen and
then stop. Pointer movement might occur
when a slight, steady pressure is applied to
the TrackPoint pointer when the computer is
powered-on or running, or when exceeded
temperature range requires re-adjustment.
If the cursor floats or moves erratically, power-off and
disconnect the mouse. Power-on the computer. If
the problem goes away, replace the mouse. If the
problem remains, replace the keyboard.
For click button or pointing stick problems:
3. Press either left or right click button.
If the pointing stick or the click button does not work,
do the following.
1. Reseat the keyboard cables.
2. Replace the keyboard.
3. Replace the interposer card
(355x, 360x, 750x, 755x).
4. Replace keyboard control card (720).
5. Replace the system board.

TV Tuner
The TV Tuner Pack (hereafter called TV Tuner) is an
option for watching TV programs or videos on the IBM TFT
color notebook computer. The computer changes to TV
reception when the removable diskette drive is replaced
with the TV Tuner.
The TV screen and normal computer display are easily

switched by using the Hot key on the front panel of the TV
Tuner.
Identifying Names and Functions

The following figure and table show the names and
functions of each part of the TV Tuner.
13 2
12
3
11 4
10
5
6
7
9 8
Icons Functions
.1/ Front Panel Used to change the TV channels,
switch TV mode to computer
mode, and operate most functions
of the TV Tuner.
.2/ Headphone Jack Connects the headphones.
.3/ Power Indicator Shows the TV Tuner is powered

on.
.4/ Power Switch Powered on and off the TV Tuner.
.5/ Hot Key Switches between the TV screen

and computer screen.
.6/ Up Switch Increases the value such as the

channel number.
.7/ Down Switch Decreases the value such as the

channel number.

Icons Functions
.8/ Function Key Enters the mode to change the
value of each function, such as TV
channel or color contrast. (See
“Using the Function Key” on
page 691.)
.9/ TV/EXT Switch Switches the TV mode or external
video mode.
.1ð/ Volume Knob Controls the speaker volume.
.11/ Audio-In Jack Connects the audio-in connector of

the AV cable.
.12/ Video-In Jack Connects video-in connector of the

AV cable.
.13/ RF Connector Connects the active antenna unit

or antenna cable.
Using the Front Panel

The following table shows how to operate all functions of
the TV Tuner with the controls on the front panel.
Key Function
Power Turns on the TV Tuner. This key is used
only when the computer is turned on.
Hot Key Switches computer display and TV screen.
Up Increases the value of parameters, Channel

Number, Color, Tint, Brightness, Contrast,
Auto Tuning Sensitivity, On-screen Message
Selection.
Down Decreases the value of parameters, Channel
Number, Color, Tint, Brightness, Contrast,
Auto Tuning Sensitivity, On-screen Message
Selection.
Function Selects a function mode to adjust each
function parameter. (See “Using the
Function Key” on page 691.)
TV/Ext Switches the displayed video source
between the receiving TV broadcast program
and external devices such as VCR, video
camera recorder, laser disk, and so on.

Using the Function Key: Each time you press the
Function key ( ), one of the following messages (called
On-Screen Message) appears at the top left corner of the
LCD.
The changed values are automatically saved when you

return to the “TV Channel” On-Screen message. The
values are not saved when you power-off the TV Tuner
without returning to this message.
Message Parameter
on LCD
TV Channel
à (xx) By using and , you can select the
channels from 2 to 69.
Color Adjustment
à COL By pressing and holding or , you can
change the color.
TINT Adjustment
à TNT By pressing and holding or , you can
change the tint.
Bright Adjustment
à BRT By pressing and holding or , you can
change the brightness.
Contrast Adjustment
à CNT By pressing and holding or , you can
change the contrast.
(No function)
à --- Reserved.
Auto Tune Sensitivity Selection

à LO LO: Means the sensitivity of the TV is
low. In this mode, the TV Tuner
receives strong TV signals only. To set
à HI LO, press .
HI: Means the sensitivity of the TV is
high (factory default). In this mode, the
TV Tuner receives weak and strong TV
signals. To set HI, press .
Time On-Screen Message appears
à D3S D3S: On-Screen Message appears for 3
seconds. To set D3S, press .
DON: On-Screen Message always
à DON appears. To set DON press

Power-on the TV Tuner: Use the ThinkPad
Features program or PS2.EXE. to power-on the TV Tuner;
then power-on the internal device in the diskette drive
compartment. If power for the internal device is turned off
when the TV Tuner is set up, nothing appears on the LCD
display. Turn on power for the TV Tuner again.
If you are using DOS, do one of the following:
– Power-on the computer and type PS2 from the
command prompt to start the ThinkPad Features
program.
Select Set Power Features from the ThinkPad
Features menu; then put a check mark at
Internal Serial Port (or Diskette Drive
Compartment) under the Power for devices. If
you need help, press F1 to display the help
menu.
– Type PS2 MODEM ON (or PS2 DDC ON) from the
command prompt; press the Enter key to set the
power ON.
If you are using OS/2 or Microsoft Windows, do the
following:
1. Power-on the computer and start the ThinkPad
Features program.
2. Select the Power icon; then move the pointer to
Internal Serial Port (or Diskette Drive
Compartment) under the Power for devices
and click the button to check mark it.
3. Press the OK button.

Troubleshooting
The following table shows what to do to solve problems
when the TV Tuner does not work correctly.
Problem Probable Cause

The TV Tuner Computer is not powered on.
does not Computer is in suspend mode.
operate.
Volume control of the TV Tuner or
(No picture or
computer is not adjusted correctly.
sound)
The power for the TV Tuner is not
supplied. (See “Power-on the TV
Tuner” on page 692.)
The wall outlet from the outdoor
antenna is not active.
The video or antenna cable is not
connected correctly.
Antenna elements of the active
antenna unit are not adjusted.
The batteries in the active antenna
unit are not inserted correctly.
The batteries in the active antenna
unit are depleted.
The TV Tuner is not set up
correctly.
You cannot watch TV or videos on
the external display.
LO is set for the auto tune
sensitivity selection. (See page
691.)
No color. The program is not in color.
Snow and noise Switch the TV/EXT ( ) button.
only.
Pictures are out For TV:
of shape, or The channel is not tuned correctly.
have double Adjust the antenna.
images.
For VCR:
Change the tracking adjustment.
Dotted lines or Usually caused by interference
stripes. from neon signs, hair dryers, and
so on. Move the computer to
avoid the interference.
Picture control Do not power-off the TV Tuner
are not saved. when adjusting functions such as
picture control, color, tint,
brightness, or contrast.
Channel number Select your favorite mode for the
is always on-screen message. (See page 691.)
displayed or is
not displayed.

Miscellaneous Information
Acronyms, Abbreviations and Terms

Term Information
ACPA/A Audio Capture and Playback Adapter
ADP Automatic Data Processing
Alt Alternate
ANSI American National Standards Institute
ARTIC A Real Time Interface Coprocessor
ASCII American National Standard Code for Interface
Interchange
AT Advanced Technology (as in AT Bus)
AVC Audio Video Connection
BIOS Basic Input/Output System (Controls System
Resources)
bps Bits Per Second
BPS Bytes Per Second
CCITT The International Telephone and Telegraph
Consultative Committee
CCS Common Command Set
CCSB Common Complete Status Block
CCSB Configuration Control Sub Board
CD Compact Disc
CDPD Cellular Digital Packet Data
CD-ROM CD Read Only Memory (stores data/audio)
CE Customer Engineer or Service Representative
CRC Cyclic Redundancy Check
CRT Cathode Ray Tube
CSD Corrective Service Diskette
CGA Color Graphics Adapter (See EGA, VGA, XGA)
CRC Cyclic Redundancy Check
CRT Cathode Ray Tube
CSA Canadian Standards Association
CSD Corrective Service Diskette
DASD Direct Access Storage Device (hard disk, diskette)
DMA Direct Memory Access
DRAM Dynamic Random Access Memory
DSTN Double Super Twisted Nematic
ECA Engineering Change Announcement
ECC Error Correction Code
EGA Enhanced Graphics Adapter
ESD Electrostatic Discharge
ESDI Enhanced Small Device Interface
EEPROM Electrically Erasable Programmable Read Only
Memory
EWS Energy Work Station
FDD Floppy Disk Drive
FRU Field Replaceable Unit (replaceable part)
GPIB General Purpose Interface Bus (IEEE 348)
GSA General Services Administration
HDD Hard Disk Drive
Ht Height
IDE Integrated Drive Electronics
IC Integrated Circuit
IEEE Institute of Electrical and Electronics Engineers
IEC International Electrotechnical Commission
IML Initial Machine Load

Term Information
IPL Initial Program Load
IR Infrared
ISO International Organization for Standardization
ISDN Integrated-Services Digital Network
LAN Local Area Network
LBA Local Block Address
LTB Local Transfer Bus
LUN Logical Unit Number (as in SCSI)
MAP Maintenance Analysis Procedure
MCGA Modified Color Graphics Adapter
(320 x 200 x 256)
MCA Micro Channel Architecture (bus structure)
MHz Mega hertz (millions of cycles per second)
MIDI Musical Instrument Digital Interface
MM Multimedia
N/A Not Available or Not Applicable
NMI Non-Maskable Interrupt
NSC National Support Center
NVRAM Non Volatile Random Access Memory
OEM Original Equipment Manufacturer
PCMCIA Personal Computer Memory Card
International Association
POS Programmable Option Select
PUN Physical Unit Number (as in SCSI)
RAID Redundant Array of Inexpensive Disks
(disk array models)
RAM Random Access Memory (read/write)
RGB Red Green Blue (is in monitors)
RIPL Remote Initial Program Load
ROM Read Only Memory
SASD Sequential Access Storage Device (Tape)
SCB Subsystem Control Block
SCSI Small Computer Systems Interface
SCSI ID SCSI Identification Number
(assigned device number)
SPD Software Product Description
SR Service Representative
SRAM Static Random Access Memory
SVGA Super Video Graphics Array
STN Super Twisted Nematic
T/A NDD Technical Advisor
(See your Marketing Representative)
TDD Telecommunications Device for the Deaf
TFT Thin-Film Transistor
TPF ThinkPad File
UL Underwriters Laboratory
VCA Video Capture Adapter
VESA Video Electronics Standards Association
VGA Video Graphics Array (640x480x16)
VPD Vital Product Data
VRAM Video Random Access Memory
WORM Write Once, Read Many Media
XGA Extended Graphics Array (1024 x 768 x 256)
Y/C Luminance/Chrominance Signal
(Pertains to Video)

Send Us Your Comments!
We want to know your opinion about this manual (part
number 05L1271). Your input will help us to improve our
publications.
Please photocopy this survey, complete it, and then fax it

to IBM HMM Survey at 919-543-8167 (USA).
Name
Phone Number
1. Do you like this manual?

Ø Yes Ø No
2. What would you like to see added, changed, or

deleted in this manual?
3. What is your service experience level?

Ø Less than five years
Ø More than five years
4. Which ThinkPad systems do you service most?
Thanks in advance for your response!
Miscellaneous Information 697

Do You Need Technical References?
We have a wide range of hardware technical references
that provide in-depth information about IBM personal
computer products. Our Technical Reference Library
includes information about:
Micro Channel, Setup, and Subsystem Control Block
architectures
Common interfaces (including microprocessors,
system timers, parallel and serial port controllers,
keyboards and keystrokes, SCSI, DMA, video, and
more)
Specific Personal System/2 systems (including
system board connectors, jumpers, memory
subsystems, I/O subsystems, programming interfaces
and registers, and error codes)
Basic input/output system (BIOS)
Options and adapters
Internet Information
A catalog of our current offerings is available on the
World Wide Web at the following URL:
http://www.pc.ibm.com/desktop/pcdcat.html
Technical information manuals for the latest

Commercial Desktop computers are available on the
World Wide Web. These publications can be viewed
online in BookManager format, or they can be
downloaded as PostScript files. Go to
http://www.pc.ibm.com/cdt and then select the
“Technical information” topic.

Problem Determination Tips
Due to the variety of hardware and software combinations
that can be encountered, use the following information to
assist you in problem determination. If possible, have this
information available when requesting assistance from
Service Support and Engineering functions.
Machine type and model
Processor or hard disk upgrades
Failure symptom
– Do diagnostics fail?
– What, when, where, single, or multiple systems?
– Is the failure repeatable?
– Has this configuration ever worked?
– If it has been working, what changes were made
prior to it failing?
– Is this the original reported failure?
Reference Diskette Version
– Type and revision level
Hardware configuration
– Print out (print screen) configuration from
Reference Diskette currently in use
– BIOS level
Operating system software
– Type and revision level
Important
To eliminate confusion, identical systems are

considered identical only if they:
1. Are the exact machine type and models
2. Have the same BIOS level
3. Have the same adapters/attachments in the
same locations
4. Have the same address
jumpers/terminators/cabling
5. Have the same software versions and levels
6. Have the same Reference Diskette (version)
7. Have the same configuration options set in the
system
8. Have the same setup for the operation system
control files
Comparing the configuration and software set-up

between “working and non-working” systems will often
lead to problem resolution.

Phone Numbers, U.S. and Canada
Authorized Dealers or Servicers
Number Information
919-517-0001 Bulletin Board Service - PC Company
800-528-7705 Bulletin Board Service - TSS Only
800-937-3737 IBM Business Partner Education
800-426-2472 IBM Customer Engineer Technical
Support
800-IBM-DEAL IBM Dealer Support Center
800-342-6672 IBM Direct Desktop Software Sales
303-924-4015 IBM Part Number ID and Look Up
800-426-7763 IBM PC HelpCenter
800-237-5511 IBM Software Defect Support (CSDs)
800-327-5711 IBM Software Ordering (Publications)
800-426-1484 IBM Supplies Technical Hotline
800-388-7080 IBM Warranty Parts Claims Center
U.S. Customers and Helpware Subscribers
Number Information
919-517-0001 Bulletin Board Service - PC Company
800-426-8322 Customer Education Business Unit
800-999-0052 Customized Operational Services
800-237-4824 EduQuest (Educational Computers)
800-964-8523 End User HelpDesk Support
800-742-2493 IBM Anti-Virus Services
800-447-4700 IBM Authorized Dealer Referrals
800-426-2468 IBM Dealer Referral
800-426-3333 IBM Information Referral Service
800-IBM-SERV IBM Service
800-772-2227 IBM PC HelpCenter and HelpDesk
800-426-7282 IBM Technical Manuals
800-426-9402 Multimedia Information Center
(Ext. 150)
800-241-1620 Multimedia HelpCenter
800-342-6672 OS/2 Information Line
800-237-5511 OS/2 Support Services
800-284-5933 Prodigy
914-962-0310 Prodigy User Questions
800-547-1283 Technical Coordinator Program
SystemXtra for Personal Systems
LAN Automated Distribution/2
OS/2 Bulletin Board
OS/2 Application Assistance Center
800-551-2832 Technical Solutions Magazine

IBM Canada Customer and Servicer Support
Number Information
800-661-PSMT Business Partner Marketing Support
905-316-5556 Business Partner Marketing Support -
Toronto
514-938-6048 Business Partner Marketing Support -
French
800-465-4YOU Customer Relations
800-IBM-SERV Customer Service Dispatch
800-263-2769 Customer Service Parts
800-465-2222 Customer Support Center (ISC)
416-443-5701 Customer Service Repair Centre
800-505-1855 Dealer Support Group (DSG)
800-465-7999 HelpClub Registration / IBM Direct
800-465-3299 HelpFax
905-316-3299 HelpFax - Toronto
800-565-3344 HelpPC
905-513-3355 IBM Certification Administrator
Mail to: 50 Acadia Drive
Markham, Ontario L3R 0B3
800-661-2131 IBM Education (A+ Course)
800-268-3100 IBM Information Network Support
800-387-8343 IBM PC Service Partners
800-487-7426 International Warranty Registration
800-663-7662 Lexmark Product Information
800-IBM-9990 PartnerLine
800-263-2769 Parts Orders, Exchange or Emergency
416-443-5808 Parts Regular Orders, Exchange
(Fax)
416-443-5755 Parts Orders, Inquiries
514-938-3022 PC Co Bulletin Board - Montreal
905-316-4255 PC Co Bulletin Board - Markham
604-664-6464 PC Co Bulletin Board - Vancouver
204-934-2735 PC Co Bulletin Board - Winnepeg
800-661-7768 PS Marketing Support (PSMT)
800-565-3344 PS/1 Warranty Customer Helpline
800-387-8483 PS/1 Warranty Service (DOAs)
800-465-1234 Publications Ordering
905-316-4148 Service Management Support
905-316-4100 Service Management Support
(Fax)
905-316-4150 Service (Warranty) Manager
905-316-4100 Service (Warranty) Manager
(Fax)
905-316-4872 Service Quality Programs
905-316-4100 Service Quality Programs
(Fax)
800-661-2131 Skill Dynamics (Education)
800-565-3344 ThinkPad EasyServe
416-443-5835 Warranty Claim Fulfillment
(Fax)
905-316-2445 Warranty Claim Reimbursement
905-316-3515 Warranty Claim Reimbursement
(Fax)
416-443-5778 Warranty Claim Parts Inquiry
800-505-1855 Warranty Provider Support Hotline
800-267-7472 Warranty Service, ThinkPad

Notices
References in this publication to IBM products, programs,
or services do not imply that IBM intends to make these
available in all countries in which IBM operates. Any
reference to an IBM product, program, or service is not
intended to state or imply that only that IBM product,
program, or service may be used. Subject to IBM’s valid
intellectual property or other legally protectable rights, any
functionally equivalent product, program, or service may be
used instead of the IBM product, program, or service. The
evaluation and verification of operation in conjunction with
other products, except those expressly designated by IBM,
are the responsibility of the user.
IBM may have patents or pending patent applications

covering subject matter in this document. The furnishing
of this document does not give you any license to these
patents. You can send license inquiries, in writing, to:
IBM Director of Licensing
IBM Corporation
500 Columbus Avenue
Thornwood, NY 10594
U.S.A.
Trademarks
The following terms are trademarks or service marks of the
IBM Corporation in the United States and other countries:
AIX AT EduQuest
FaxConcentrator HelpCenter HelpClub
HelpLearn HelpFax HelpWare
IBM Micro Channel OS/2
Personal System/2 Portmaster PS/1
PS/2 PS/Note Skill Dynamics
SystemXtra ThinkPad TrackPoint
TrackPoint II TrackPoint III XGA
The following terms are trademarks or service marks of

other companies as follows:
ActionMedia Intel Corporation

Intel Intel Corporation
Microsoft Microsoft Corporation
MMX Intel Corporation
Notes Lotus Development Corporation
Pentium Intel Corporation
Intel, MMX, and Pentium are trademarks or registered

trademarks of Intel Corporation.
Microsoft, Windows, the Windows logos are trademarks or

registered trademarks of Microsoft Corporation.

IBM 
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IBM Mobile Systems S05L-1270-01

Hardware Maintenance Manual

We Want Your Comments!

This Manual Supports:

ThinkPad 380 (2635)

Hardware Maintenance Manual

We Want Your Comments!

Second Edition (September 1997)

The following paragraph does not apply to the United

This publication could include technical inaccuracies or

This publication was developed for products and services

Requests for technical information about IBM products

 Copyright International Business Machines

ii IBM Mobile Systems HMM

The manual is divided into sections as follows:

This manual is intended for trained servicers who are

Before servicing an IBM mobile product, be sure to

Publication Part, Form Number

iv IBM Mobile Systems HMM

Diskette Part, Form Number

ThinkPad 380, 385 (2635) . . . . . . . . . . . . 23

ThinkPad 560, 560E (2640) . . . . . . . . . . 121

ThinkPad 760 (9546, 9547) . . . . . . . . . . 199

 Copyright IBM Corp. 1997 vii

ThinkPad 765D (9546), 765L (9547) . . . . . . . 409

ThinkPad 770 (9548, 9549) . . . . . . . . . . 521

SelectaDock III (3547-003) . . . . . . . . . . . 621

Common Devices Checkout . . . . . . . . . . 681

Miscellaneous Information . . . . . . . . . . . 695

viii IBM Mobile Systems HMM

 Copyright IBM Corp. 1997 1

2 IBM Mobile Systems HMM

ThinkPad 770 9548, 9549 Pentium MMX-233 32M/256M 5.1G

4 IBM Mobile Systems HMM

The following table provides compatibility information for

Diskette 1.44MB 2.88MB

The following table provides identification information for

The following table provides compatibility information for

Diskette 360KB 1.2MB

Note: A 360KB diskette written to or formatted on a

Diskette fixes are customer installable. The diskette

Advise customers to contact the PC Company

Customers in Canada should call IBM HelpPC at

FRU Replacement Strategy

Ensure that all diskette fixes are installed prior to

Use the following strategy to prevent unnecessary FRU

6 IBM Mobile Systems HMM

Hard Disk Drive Replacement Strategy:

How to Use Error Messages

How to Read POST Error Messages

The following example shows which digits display the

All SCSI devices are set to a different SCSI ID.

The following safety notices are provided in English,

Before the computer is powered-on after FRU

Avant de remettre l'ordinateur sous tension après

Bevor nach einem FRU-Austausch der Computer

Prima di accendere l'elaboratore dopo che é stata

Antes de encender el sistema despues de sustituir

8 IBM Mobile Systems HMM

Find the room emergency power-off (EPO) switch,