MonitorTm Help Manual

MONITORTM
MONITOR TRANSFER
MODULE
HELP MANUAL
Version 3.8
Copyright Pratt & Whitney Canada Corp.

Pratt & Whitney Canada Corp.
2019
All Rights Reserved
The export control classification with respect to this document is ECL: NSR, P-ECCN: 9E991.
MonitorTM
User Guide and Reference Manual
Pratt & Whitney Canada - DPHM Group
Contents 3
Table of Contents
Part I MonitorTm Help Manual 6

1.1 Overview
................................................................................................................................... 6
1.2 Export
...................................................................................................................................
Classification 6
1.3 What's
...................................................................................................................................
New 7
1.4 Hardware
...................................................................................................................................
Requirements 10
1.5 Software
...................................................................................................................................
Requirements 10
1.6 Program
...................................................................................................................................
Installation 11
1.7 Program
...................................................................................................................................
Version 12
1.8 Printing
...................................................................................................................................
a hard copy of manual 13
Part II Accessing MonitorTm Functions 15

2.1 Starting
...................................................................................................................................
and Closing the Program 15
2.2 Main
...................................................................................................................................
Program View 15
Part III Communicating with the Monitor 20

3.1 Sync
...................................................................................................................................
to Aircraft Function 20
3.2 Retrieve
...................................................................................................................................
Log Files Function 20
3.3 Configure
...................................................................................................................................
Unit Function 23
3.4 Monitor
...................................................................................................................................
Status Function 25
3.5 Test
...................................................................................................................................
Monitor Transmission Function for FAST 26
3.6 Test
...................................................................................................................................
Monitor Transmission Function for MFAST 31
3.7 Live
...................................................................................................................................
Data Function 33
3.8 Communication
...................................................................................................................................
Settings Function 34
3.8.1 Accessing
................................................................................................................................... 34
3.8.2 Auto-Detection
................................................................................................................................... 34
3.8.3 Manual
...................................................................................................................................
detection 34
3.9 View/Change
...................................................................................................................................
Monitor Parameters 37
3.9.1 View/Change
...................................................................................................................................
Monitor Parameters for ATR42/ATR72 application 37
3.9.2 View/Change
...................................................................................................................................
Monitor Parameters for CARAVAN application 37
3.9.3 View/Change
...................................................................................................................................
Monitor Parameters for other applications 37
3.10 Expert
...................................................................................................................................
Command Mode Function 43
3.11 Get
...................................................................................................................................
Micro Server Logs 44
© 2019 Pratt & Whitney Canada Inc
4 MonitorTm Help Manual
3.12 FAST
...................................................................................................................................
Factory Reset 45
3.13 Delete
...................................................................................................................................
Non-Transmitted Logs 46
3.14 Wi-Fi
...................................................................................................................................
Configuration 47
3.15 WI-FI
...................................................................................................................................
Configuration for MFAST 48
Part IV Communicating with Webserver 51

4.1 Sync
...................................................................................................................................
to Webserver Function 51
Part V Analyzing Data 54

5.1 Convert
...................................................................................................................................
Log Function 54
5.1.1 General
...................................................................................................................................
convert log function 54
5.1.2 Q200/Q300/ATR42/ATR72
...................................................................................................................................
5.1.3 Q400
...................................................................................................................................
5.1.4 AW139
...................................................................................................................................
5.1.5 680A
...................................................................................................................................
5.1.6 Caravan
...................................................................................................................................
5.1.7 EPEC
...................................................................................................................................
Convert Log function 54
5.2 View
...................................................................................................................................
Data in GBSLite Function 58
Part VI Monitor TM Auto-Update 61

6.1 Monitor
...................................................................................................................................
TM Auto-Update 61
Part VII Additional Information 63

7.1 Changing
...................................................................................................................................
MonitorTm preferences 63
7.2 Printing
................................................................................................................................... 64
7.3 Troubleshooting
................................................................................................................................... 65
7.3.1 View
...................................................................................................................................
Session Log Function 65
7.3.2 View
...................................................................................................................................
Saved Monitor Status Function 65
7.3.3 Communication
...................................................................................................................................
Troubleshooting 65
7.3.4 GBSlite
...................................................................................................................................
Analysis Troubleshooting 65
7.3.5 Sync
...................................................................................................................................
to Webserver Troubleshooting 65
7.4 FAST
...................................................................................................................................
USB GSE Cable Driver Installation 68
7.5 MFAST
...................................................................................................................................
USB GSE Cable Driver Installation 69
Part
I
MonitorTm Help Manual

1.1 Overview
MonitorTm is the Transfer Module program used to communicate with FAST Monitor
10 allowing the user to
· Synchronize data with the Aircraft 20

· Synchronize data with Webserver 51
· View Monitor Status 25
· View Live Data 33
· View/Change Monitor Parameters 37
· Configure the FAST Monitor 23
· Retrieve Log Files 20
· Convert Log File Data 54 for analysis using GBSLite 58
· Retrieve Micro-Server logs 44

· Reset FAST box to factory 45
1.2 Export Classification

The MonitorTM software export classification is as per the following:
MonitorTm Help Manual 7
1.3 What's New

What’s new in MonitorTM Version 3.8
- ATR42/72 exceedances detection updated.
- TBM910/930 new Garmin versions supported (20.51, 20.87 and 20.85).
- King Air B200/B300 Full flight data processing supported.
- Pilatus PC12-47E Full flight data processing supported.

- View/Change parameters function: current value display corrected.

- Q400 EMU converter 1505HI detection updated.

- Updated MonitorTM functions for MFAST (HTTP protocol).
- Support AW139 V6 configuration.
- Support Q200/Q300 with additional propeller Overtorque Events.
- Updated Q400 EMU converter for 1505HI event detection.
- Support FAST full flight data processing for King Air B200/B300.
- Support FAST full flight data processing for Pilatus PC12-47E.

- Application updated to restore 32 bit operation systems compatibility (All
functionalities except "Convert log" function)
- Updated event detection for Q200/Q300 and M600

- Updated Q200/Q300 exceedances, trace and snapshot capture
- Improved Mission enhancements and filtering Q200/Q300.
- Support enhanced mission and filtering for Daher
- Updated filtering logic for ATR42/72
- Updated AW139 Exceedance and Fault detection
- Updated filtering logic for Q400
- Updated filtering logic for CARAVAN
- Updated trend filtering logic for F7X
- Updated trend filtering logic for F8X
- Support FAST for PIPER .
- Support Test Monitor Transmission 31 for EPECS
- Support Wi-Fi Configuration 48 EPECS
- In service issue adressed

- Support FAST for Daher TBM .
- Upgrade MonitorTM compatibility with new SFTP Server
- New feature to change Daher A/C serial Number
- In service issue addressed
- Support Configure Unit for EPECS

- Support MFAST for EPECS.
- Support FAST for ATR42/72 FDAU V3.
- New feature to manually check for Monitor TM version upgrade
- Application upgrade for 64 bit support and Tablet Windows 8 Pro.

- Support FAST for ATR PBMS and RSN.
- Support FAST for ATR42/72 FDAU V2b.
- Support FAST for King Air B200/B300.

- Support FAST for ATR Propeller Balance.
- Support FAST for King Air B200/B300 and generic ETM conversion
- Support MicroFAST Full Flight Data Conversion
- Support Q400 and ATR42/72 OOOI events
- PW150A EMU converter updated : missing traces extracted

- Latitude conversion issues addressed
- Windows 10 compatibility

- Support FAST for Dassault Falcon 8X conversion.
- Support FAST for Cessna Latitude 680A Phase 2 (enhanced cruise monitoring)
- Support FAST for AW139 Phase 2 (APAC)
- Support FAST for Q400 propeller vibration monitoring
- Support enhanced filtering of Q400 trend events
- Wi-Fi Configuration 47 for data offload
- Improved View Live Data 33 performance
- Improved communication for FAST Monitor communication.

- In service issues addressed.

- Support FAST for Cessna Latitude 680A EDU conversion.
- Support enhanced filtering of Caravan trend events
- Support new FOQA cleaning process
- Improved GUI performance, especially for Windows 8.1.

- ATR42/72 conversion update for ARINC label decoding

- Support FAST for AW139
- Support FAST for Q400 Phase 2 (1505HI, MTOP Monitoring, etc.)

- Enhanced Retrieve Log Files Function 20 .

- Support FAST for ATR42/72 aircraft.
- New "Delete Non-Transmitted Logs" password protected function.

- Enhancements to Q400 data conversion.
- Improved communication for configuring the FAST Monitor.
- Full flight data conversion options simplified.

- New drivers to support Windows 8.
- New “FAST Factory Reset” 45 function.
- New “Get Micro Server Logs” 44 function.
- Improved Sync to Aircraft.
- Improved data conversion.
What’s new in MonitorTm Version 1.8

- Support for Cessna Caravan aircraft:
New “Retrieve Log Files” interface, New ‘’View/change Monitor Parameter” interface
to display Engine/Flight cycles and creep information.
- Improved test monitor transmission function.
What's new in MonitorTm Version 1.7

- Data conversion function for Q300 application timestamp fixed.

- Data conversion function for Q300 application
- Preference 63 "Tag Data Transmitted" is not ON by default.
- Successful data conversion of files with multiple legs (error codes 17 and 18)

- Data conversion function for Q400 EMU and QAR files
- Support of new FAST embedded software v1.1.0
- Improve Convert Log function user interface for more flexibility

- Data conversion function improved for LJ60 application
- Data conversion performace improved

- Windows 7 32-bit and 64-bit support
- Updated communications to monitor
- Updated user messages
- Removed transparent function
- Added View/Change Monitor Parameters 37 function

- Updated F7X event list
- Updated synchronization procedure to synchronize to Webserver

First release of the program including the following functions:
- Synchronize data with the Aircraft 20
- Synchronize data with WebECTM 51
- View Monitor Status 25
- View Live Data 33
- Configure the FAST Monitor 25
- Retrieve Log Files 20
- Convert Log File Data 54 foranalysis using GBSLite 58
- Support for F7X aircraft
- Support for LJ60 aircraft
1.4 Hardware Requirements

Communicating with Monitor Functions
- For FAST Monitor, connection via GSE USB cable on J3 connector
- For MFAST Monitor, connection via GSE USB cable on J2 connector (USB mini-
B)
FAST Monitor Radio frequency radiation exposure Information:

This equipment complies with FCC radiation exposure limits set forth for an uncontrolled
environment. This equipment should be installed and operated with minimum distance of
20 cm between the radiator and your body.
This transmitter must not be co-located or operating in conjunction with any other antenna
or transmitter.
1.5 Software Requirements

All Installations:
- Windows 7, Windows 8, Windows 8.1, Windows 8.1 Pro or Windows 10
- Windows 64bit operation systems (All functionalities)
- Windows 32bit operation systems (All functionalities except "Convert log"
function)
- Microsoft Internet Explorer 6.0 or above
- PDF Reader
Tablet Installations:
- Windows 8 Pro 64bits
Communicating with Webserver

- Internet Access
Optional:
-GBSLite Diagnostic Module for data analysis on PC
1.6 Program Installation

Initial Installation
To install MonitorTm for the first time, launch the set-up program and follow
instructions.
The default location for installation is C:\GBS-PWC however; when GBSLite is

already installed on the PC, the default installation location will automatically be
configured to the GBSLite installation directory. If GBSLite is to be installed after
MonitorTm is installed, it should be installed in the same location as MonitorTm
Automatic Updates
When the program starts, it verifies if there is a new version available. If an update
exists, the program will indicate that an update is available and to perform Monitor
TM Auto-Update 61 in the Help Menu .
Whenever MonitorTM synchronizes with the Web and an update is available, the
user will be prompted to download the new version. If the user selects to download
the new version, it will be installed at next program startup with user required to
follow on screen instructions
A shortcut will be installed on the desktop
1.7 Program Version

Accessing:
Program version information displayed
1.8 Printing a hard copy of manual

Accessing:
Upon selection, the PDF Help Manual will be displayed
Adobe Acrobat is required. See Software Requirements 10 for details
Part
II
Accessing MonitorTm Functions
Accessing MonitorTm Functions 15
2 Accessing MonitorTm Functions

2.1 Starting and Closing the Program
To start the MonitorTm program, double click on the MonitorTm desktop icon
To close the MonitorTm program use or
2.2 Main Program View

Functions in the MonitorTm Main Program View can be accessed in two
different ways
The Side Bar: Large buttons with the most commonly used functions
Sync to Webserver 51 , Sync To Aircraft 20 , Monitor Status 25 , Live Data 33 ,
Test Monitor Transmission 26 .
The Menu Bars: contain side bar functions as well as other functions
The File Menu has the following functions available:

Print 64 ,Print Preview 64 , Print Setup 64 , Exit 15
The View Menu has the following functions available:

Session Log 65 , Saved Monitor Status 66 , Preferences 63 , View Data in
GBSLite 58
Accessing MonitorTm Functions 17
The Monitor Menu has the following functions available:

Sync to Webserver 51 , Sync to Aircraft 20 , Monitor Status 25 , Live Data 33 ,
View/Change Parameters 37 , Configure Unit 23 , Retrieve Log Files 20
The Expert Menu has the following functions available:

Communication Settings 34 , Expert Command Mode 43 , Convert Log 54 ,
Test Monitor Transmission 26 , Get Micro Server Logs 44 ,FAST Factory
Reset 45
The Help Menu has the following functions available:

About Monitor 12 , Monitor TM Auto-Update 61 , Help Manual 13
Functions are always performed in the main area
Communication settings and status messages are always displayed in the

lower area
When connected to the monitor, a photo of the monitor is displayed
Part
III
Communicating with the Monitor
3 Communicating with the Monitor

3.1 Sync to Aircraft Function
Accessing:
The Sync to Aircraft function is used to download log files from the monitor to the pc
and to upload configuration files from the pc to the monitor
This function automatically performs the following 2 functions

1. Retrieve Log Files Function 20
2. Configure Unit Function 23
Refer to individual function descriptions for further details
3.2 Retrieve Log Files Function

Accessing:
This function retrieves log files from the monitor for the purpose of analyzing the data
locally on the computer or to transfer data to the P&WC Web server.
The files to be retrieved can be selected by the user and download time is indicated.
The column header check box can be used to select all log files.
When the estimated retrieval time is less than a configurable limit, all files will be
retrieved without requiring user selection. Refer to Changing MonitorTm
Preferences 63 for details
Communicating with the Monitor 21
By default, retrieving logs from the monitor does not modify their transmitted status in
the monitor (i.e. the monitor will still upload them to the web via GSM cellular). Refer
to Changing MonitorTm Preferences 63 for details
For the Caravan application and all FAST serial number 45xxxx, the user can either
retrieve transmitted or not transmitted log files for ETM and Full Flight data files. See
the screenshot below:
For other applications, the user can either retrieve transmitted or non transmitted log
files.
After selection, the user can check boxes of desired files to be retrieved and click
the start button to start the process. A retrieve progress status will be shown.
For FAST system containing Micro Server Software version 2.9 or higher (refer to
PW_VER field in the Monitor Status Function 25 ), the download time is reduced
when all log files are selected for download.
To retrieve all log files, select the checkbox on the top left in the Log File Selection
screen. The download process will be displayed in seconds.
Note: MonitorTM download all files packaged in a TAR format using Open Source
Software Windows TAR library where distribution is managed by license terms as
per link http://creativecommons.org/licenses/by-sa/3.0/legalcode
3.3 Configure Unit Function

Accessing:
This function is used to reconfigure the monitor settings when they need to be
modified
This function uploads configuration files from the computer to the monitor
Configuration file versions in the monitor are compared with configuration file
versions on the computer
When the configuration file versions on the computer are more recent than those in
the monitor, the program will proceed with the configuration of the monitor
When the configuration file versions on the computer are the same or older than
those in the monitor, the user must choose to proceed with the configuration of the
monitor.
After the files are uploaded into the monitor, the monitor will reboot. This should take
approximately 1 minute.
3.4 Monitor Status Function

Accessing:
This function provides an overview of the status of the monitor and the status is
updated continuously as long as the function is selected.
The status can be saved to an xml file or printed via File>Menu/Print.
The saved status can be viewed via the View Saved Monitor Status Function 66
The following are the possible status messages that can be seen as well as
recommended actions to take
Displayed Name Description

Serial Number FAST Box serial number
Time FAST Box time of day
Source of Time Source that FAST syncs to for time of day clock
LOCAL : Time is synchronized to the FAST box
REMOTE : Time is synchronized to the EEC (Electronic Engine
Controller)
Note: This option is not available on all applications
MS : Time is synchronized to the ground server
CP Software Version The CP (Control Processor) software version
CP CRC The CP (Control Processor) software CRC (Cyclic Redundancy Check)
Install ID Installation ID field of the FAST Box from the loaded configuration
Configuration The loaded configuration version
Version
Number of Box Power The total cumulative number of times the box has been powered on
On
Number of Box Power The total cumulative number of seconds the box has been powered on
On In Seconds
PW_VER Micro server software version
Aircraft Tail Number The aircraft tail number field stored in the configuration
Aircraft Operator The aircraft operator field stored in the configuration
Aircraft Owner The aircraft owner field stored in the configuration
# of Logs in Memory The total number of logs in memory that are pending upload to the
Micro-Server Compact Flash
% of Log Memory Used The percentage of log memory used
UNTXD_FILES Number of non transmitted files
Box System Condition The box system condition
NORMAL
CAUTION
FAULT
If fault or caution status, please perform the Expert Commands function

43 : Recent Faults to obtain a list of the last 10 faults and call P&WC
Customer First Center.
If the problem persists, download system logs using Retrieve Log Files
function 20
Communication Indicates if communication between the Micro-Server processor and
Between MS and CP Control processor is running
YES : Communication between Micro-Server Processor and Control
Processor is running
NO : not necessarily a problem and can occur during a box power up
- Try closing the function, wait 2 minutes; and then retry the Monitor
Status function
- If NO still displayed, call P&WC Customer First Center
3.5 Test Monitor Transmission Function for FAST

Accessing:
This function verifies that the monitor can transmit data to the Web server
successfully
The following are the possible test status messages that can be seen as well as
recommended actions to take
Displayed Possible Description Recommended Action

Name Values
System blank System Condition verification
Condition is not yet complete
PASS System Condition is OK
FAIL System Condition is FAULT Please perform the Expert Commands
and cannot transmit through function 43 : Recent Faults to obtain
GSM a list of the last 10 faults and call
P&WC Customer First Center
Weight On blank Weight on Wheels verification
Wheels is not yet complete
Condition PASS WOW discrete input is TRUE
FAIL WOW discrete input is Verify the resistance between J1
FALSE and GSM cannot be (harness connector) pin 15 and pin 2
enabled or 3. At least one of them should be <
100 ohm.
On Ground blank On ground criteria verification
Trigger is not yet complete
PASS On ground criteria is being
met
FAIL On ground criteria is not being 1. Ensure engines are off and wait 2
met and GSM cannot be minutes
enabled 2. Repeat Test Monitor transmission.
If FAIL remains, perform Live Data
Function 33 to verify validity of
parameters. If any parameters are
invalid, correct the problem.
3. Repeat Test Monitor transmission.
If FAIL remains, perform Expert
Command function 43 : show config
and save/send to P&WC Customer
First Center for review of show config

and live data parameter values from
step 2
Record Data blank Configurable data record

Trigger triggers verification is not yet
complete
PASS Configurable data record
triggers are inactive. FAST is
not recording data
FAIL Configurable data record 1. Ensure engines are off and wait 2
triggers are active. FAST minutes
cannot upload log data while 2. Repeat Test Monitor transmission.
recording If FAIL remains, perform Live Data
Function 33 to verify validity of
parameters. If any parameters are
invalid, correct the problem.
3. Repeat Test Monitor Transmission.
If FAIL remains, perform Expert
Command function 43 : show config
and save/send to P&WC Customer
First Center for review of show config
and live data parameter values from
step 2
Micro Server blank Micro-Server interface
Ready verification is not yet
complete
InProgress FAST waiting for Micro-Server
##% interface to become ready.
This can be displayed for up
to 2 minutes
PASS Micro-Server interface is
ready for use
FAIL Micro-Server interface is not Repeat test one more time. If the test
ready for use fails again, perform Expert Command
function 43 : Micro-Server Status and
contact P&WC for support
GSM Sim Card blank GSM SIM card verification is
not yet complete
InProgress FAST waiting to detect and
##% read the SIM card. This can
be displayed for up to 3
minutes
PASS SIM card is detected and card
ID detected
FAIL FAST not able to read the 1. Verify that the SIM card is installed
SIM card ID properly, cycle box power
2. Repeat Test Monitor Transmission
function. If FAIL remains, remove and
re-insert the SIM card, cycle box
power.
function. If FAIL remains, remove SIM
card and test in a cellular phone of the
same network provider (i.e. AT&T,
Rogers, or unlocked, ...)
function. If FAIL remains, contact
P&WC Customer First Center for
further support
GSM Signal blank GSM signal strength
verification is not yet
complete
InProgress FAST waiting to connect to a
##% GSM network. This can be
displayed for up to 5 minutes
PASS - FAST can connect to GSM Preferred to see -95db or greater (i.e. -
###dB network. Signal Strength 60 is good). Try relocating aircraft if
displayed (dB) signal strength is poor (i.e. out of
hangar, or different airport) and repeat
Test Monitor Transmission function.
FAIL FAST was unable to connect 1. Verify the account is active with
to a GSM network within the network provider (i.e. AT&T, Rogers,
expected time etc..)
function. If FAIL remains verify you
are in cellular range by removing SIM
card and testing in a cellular phone of
the same network provider. (need to
cycle box power after reinserting in
FAST box)
3. When in cellular range, repeat Test
Monitor Transmission function, verify
antenna is connected to FAST box
(GSM connector)
4. When antenna is connected, repeat
Test Monitor Transmission function. If
FAIL remains, contact P&WC
Customer First Center for further
support
VPN blank VPN Connection verification is
Connection not yet complete
InProgress FAST waiting to establish
##% VPN connection to ground
server. This can be displayed
for up to 5 minutes
PASS FAST established VPN
connection to the ground
server
FAIL FAST unable to establish 1. Verify that a data plan is activated
VPN connection to ground with the cellular network provider. If
server within expected time no data plan, activate data plan and
repeat Test Monitor Transmission
function.
2. If FAIL remains, verify GSM using
GSM Signal Strength indication above
(i.e. PASS -###dB). If GSM Signal
Strength is too low, try to correct the
problem and repeat Test Monitor
Transmission function.
3. If FAIL remains, contact P&WC
Customer First Center for further
support
Upload Status blank Upload Status verification is
not yet complete
MoveLogsTo FAST is moving log data from If this message is seen for more than
MS control processor to Micro- 5 minutes:
Server 1. Perform Expert Command function
43 : Verbosity Normal to see
messages
2. If messages beginning with
"Upload" seen, wait for completion.
Perform Expert Command function 43
: Verbosity Off and repeat Test
Monitor Transmission function.
3. If this status is seen for more than
5 minutes again, or if no messages
beginning with "Upload" seen, contact
P&WC Customer First Center for
support
MoveLogsTo FAST is moving logs from If number is incrementing, wait for
Ground ## Micro-Server to Ground via completion
% GSM If number is not incrementing after a
few minutes, contact P&WC
Customer First Center for support
PASS FAST has moved all log files
to ground server and verified
Test Monitor This Is The Final Overall Status of the Test Monitor Transmission function
Transmission Stopped There has been no test Cycle box power and repeat Test
Status activity since the last power- Monitor Transmission Function
on
InProgress running each step to verify log
transmission to ground server
PASS Test completed and
successfully transmitted data
to the ground
Fail: Test stopped because one of
<FailReaso the above statuses has failed
n>
3.6 Test Monitor Transmission Function for MFAST

Accessing:
This function verifies that the monitor can transmit data to the Web server
successfully by using one of the two options
Function using Cellular
Function using WI-FI
3.7 Live Data Function

Accessing:
The Live Data function allows the user to view and record live data from the monitor's
available data sensors.
The user must select the sensors to display using check boxes. The column header
check box can be used to select all sensors.
Click Retrieve Selected to proceed
The values and units of selected sensors are displayed.
Any invalid sensors are displayed in red.
Start and Stop Recording buttons permit recording a sequence of live data.
Refer to the Analyzing Data section for analysis
3.8 Communication Settings Function
3.8.1 Accessing
The Communication Settings Function can be used for detecting and

troubleshooting connection settings and contains two options. For troubleshooting
guidelines, refer to Communication Troubleshooting 67
3.8.2 Auto-Detection
Automatically detects the Connection Type connected to the monitor by screening
the available COM ports. Performed automatically prior to each function requiring
communication with the Monitor.
3.8.3 Manual detection

· Find the com port via Device Manager
· Disconnect FAST USB cable and Expand the Ports menu .
· Connect the FAST USB cable, the Ports will automatically update
Note: If the RS-485 Port (COMX) is not displayed, USB driver is not properly installed, please refer
to FAST USB GSE Cable Driver Installation 68 .
· Open Monitor TM
· Under Expert , select Communication Settings
· From Connection Type scrolling menu select the com port found previously (i.e :
COM6)
· Click on
Communication settings are displayed in the Monitor Type, COM Port and Baud
Rate fields.
Communication status is displayed in the Message field
3.9 View/Change Monitor Parameters

Accessing:
The View/Change Parameters function can be used to change parameters in your

monitor.
3.9.1 View/Change Monitor Parameters for ATR42/ATR72 application

For ATR42/72 and AW139 applications, the function enables the user to view/
change the fast box time and enter the engine serial number information. For
ATR42/72 only, the user can also clear the engine serial number the engine serial
number is available via the ARINC 429 data.
View/change FAST box time and engine serial number information
After you enter the new values, select the write button.
The new parameters values will be updated in the monitor and the Current Value
column will be refreshed. Verify the current values are appropriately refreshed before
closing.
Click "Proceed" to clear the engine serial numbers stored in the FAST box.
3.9.2 View/Change Monitor Parameters for CARAVAN application

For Caravan application, the function enables the user to view/change the fast box
time, engine serial number, flight/engine cycles and creep information. The user can
also reset creep faults and CAS Previous Exceed messages.
View/change FAST box time, engine serial number, flight/engine cycles and
creep information
After you enter the new values, select the write button.
The new parameters values will be updated in the monitor and the Current Value
column will be refreshed. Verify the current values are appropriately refreshed before
closing.
View/Reset creep faults:
Click “View Creep Fault” to display current creep faults:
A list of active creep faults is displayed, including creep fault type and date and time
of occurence. To reset creep faults, click “Reset Creep Fault”.
Creep faults will be cleared in the monitor and creep fault list refreshed.
Click “Reset Prev Exceed” to reset Exceed messages from the crew-alerting system
(CAS).
3.9.3 View/Change Monitor Parameters for other applications

For other applications, the function enables the user to view the configuration
Version and when applicable clear and enter the engine serial number information.
After you have entered the new value, select the "Write: button.
The new value will be written to the monitor and the Current Value column will be
updated.
To clear the Engine serial number stored in the FAST Box click "Proceed"
3.10 Expert Command Mode Function

Accessing:
The Expert Command Mode function can be used to communicate with the monitor
by sending commands and displaying monitor responses
The user can select commonly used expert commands from a menu
When the Send button is selected

- The monitor responses are displayed
- The session can be saved and printed
Selecting the Advanced button requires entering a password for advanced

troubleshooting and permits typing any command. To obtain the password, contact
P&WC Customer First center.
The program then permits writing to the actual command prior to clicking the Send
button
3.11 Get Micro Server Logs

The Get Micro Server Logs function is used for advanced troubleshooting when
instructed by P&WC personnel.
The function will automatically download all micro server logs to the users local
computer.
To transfer the data to PWC for analysis, the user must perform the Sync To
Webserver 51 function.
3.12 FAST Factory Reset

The FAST Factory Reset function is to be used for advanced troubleshooting when
instructed to do so by P&WC personnel.
The FAST Factory Reset will delete all non-transmitted data from your FAST box
and configure it to the latest configuration. Once this function is started, it cannot
be cancelled.
Selecting the FAST Factory Reset button requires entering a password. To obtain
the password, contact P&WC Customer First center.
After the password is entered, the program will determine if the configuration files for
the FAST box are located on the local computer. If the files are not available, please
perform the Sync To Webserver function.
After the password is entered and the configuration files are available on the local
laptop, the program will begin the reset function. During the reset it is not possible to
navigate, or from the Factory Reset Screen.
At the end of the function, the program will reconfigure the box with the configuration
files located on the local computer.
3.13 Delete Non-Transmitted Logs

The Delete Non-Transmitted Logs function may be used when instructed to do so by
P&WC personnel. The function is used to erase all non-transmitted data in the FAST
box. Once this function is started, it cannot be cancelled.
Selecting the Delete Non-Transmitted function requires entering a password. To

obtain the password, contact P&WC Customer First center.
After the password is entered, the program will begin the erase function. During the
erase function it is not possible to navigate from the Delete Non-Transmitted Logs
screen.
3.14 Wi-Fi Configuration

The FAST monitor revision E or higher is capable to offload data via Wi-Fi
connection. The compatibility can be verified by using the Monitor Status 25 function
to confirm that the MSSIM version (PW_VER) is 3.0 or higher.
For FAST to automatically connect to a Wi-Fi network, it must first be configured

using MonitorTM and a pc connected via the GSE cable.
Accessing:
If the FAST is not compatible with Wi-Fi, the user will see the following error
message.
Once connected the user will see a screen similar to the one below.
Already configured Wi-Fi networks are displayed with signal strength, if in range. If
the FAST is already connected to a network, "Connected" will be displayed next to
the appropriate configured network SSID. The user can remove (Forget) individual
or all configured networks.
The passwords for already configured network SSIDs are not stored on the local
computer. The user may enter a new password. Only when entering a password, the
user can select the icon to view what is being entered. Only the FAST stores the
network passwords. It is recommended that Forget All networks is done prior to
FAST removal. If the FAST is returned to P&WC, the network passwords could be
accessed by P&WC personnel.
Available networks are displayed with signal strength. Only available Wi-Fi networks
that do not contain special characters or spaces will be available to connect.The
user can enter a password for any available networks.
The user can manually enter a Network SSID, security and password. The user can
enter one network at a time. SSID cannot contain special characters or spaces. Only
networks with no security, WPA or WPA2 security are compatible.
In all cases when the Edit button is selected, the user may cancel.
3.15 WI-FI Configuration for MFAST

For MFAST to automatically connect to a Wi-Fi network, it must first be configured
using MonitorTM and a pc connected via the USB (RNDIS/Ethernet Gadget) cable.
Accessing:
Once connected the user will see a screen similar to the one below.
Already configured Wi-Fi networks are displayed with signal strength, if in range. If
the MFAST is already connected to a network, "Connected" will be displayed next to
the appropriate configured network SSID. The user can remove (Forget) individual
or all configured networks.
The passwords for already configured network SSIDs are not stored on the local
computer. The user may enter a new password. Only when entering a password, the
user can select the icon to view what is being entered. Only the FAST stores the
network passwords. It is recommended that Forget All networks is done prior to
FAST removal. If the FAST is returned to P&WC, the network passwords could be
accessed by P&WC personnel.
Available networks are displayed with signal strength. Only available Wi-Fi networks
that do not contain special characters or spaces will be available to connect.The
user can enter a password for any available networks.
The user can manually enter a Network SSID, security and password. The user can
enter one network at a time. SSID cannot contain special characters or spaces. Only
networks with no security, WPA or WPA2 security are compatible.
In all cases when the Edit button is selected, the user may cancel.
Part
IV
Communicating with Webserver
Communicating with Webserver 51
4 Communicating with Webserver

4.1 Sync to Webserver Function
Accessing:
This function synchronizes the computer with the P&WC Webserver

- uploads log files to Webserver
- downloads configuration files to the pc
- downloads updates of the MonitorTm program
The user must manually enter the related monitor serial numbers.
The program will then transfer

- configuration files from the Webserver to the computer
- log files from the computer to the Webserver
- MonitorTm program updates from the Webserver to the computer if available
Part
V
Analyzing Data
5 Analyzing Data
5.1 Convert Log Function
Accessing:
5.1.1 General convert log function

Prior to analyzing data locally in GBSLite 58 , logs must be converted using the
convert log function
1. The user must select the Input Folder Selection using the Browse button. The log
files in the Input Folder will be listed. The user must select the log files to convert
using check box next to the filename.
Analyzing Data 55
2. A unique Output Folder is proposed automatically. The user can modify the Output
Folder location and name.
*Please note that the Output Folder most always be different then the Input Folder.
3. The column header check box can be used to select all log files.
4. If required, Full Flight Data Mode option is used for troubleshooting and full flight
data analysis.
5. Click the Start button to begin conversion of selected files
6. When conversion has begun, conversion progress and status will be displayed.
7. The icon near the browse button can be clicked to open a Windows Explorer
window of the selected path.
8. To exit the convert log function, press close.
5.1.2 Q200/Q300/ATR42/ATR72 convert log function

For the Q400/Q300/ATR42/ATR72 application, the program converts only zip files
that regroups the complete set of 4 data files per sequence as listed in the example
below:
- 4ff8f1b2-01of04-fast-q300_eec_1-*.dtu
- 4ff8f1b2-02of04-fast-q300_foqa-*.dtu
- 4ff8f1b2-03of04-fast-q300_eec_2-*.dtu
- 4ff8f1b2-04of04-fast-sys-*.dtu
Any incomplete zip file can only be converted in Full Flight Data Mode for
troubleshooting analysis.
5.1.3 Q400 convert log function

For the Q400 application, the program converts only zip files that regroups the
complete set of data files per sequence as listed in the examples below:
Set of 7 files – Full Flight and EMU data (Phase 2 with propeller monitoring):
· 53b22546-01of07-fast-q400_cds-*.dtu
· 53B22546-02of07-FAST-SYS-*.dtu
· 53b22546-03of07-fast-q400_foqa-*.dtu
· 53b22546-04of07-fast-q400_emu-*.dtu
· 53b22546-05of07-fast-q400_eec_1-*.dtu
· 53b22546-06of07-fast-q400_eec_2-*.dtu
· 53b22546-07of07-fast-q400_uib-*.dtu
Set of 6 files – Full Flight and EMU data (Phase 2):

· 53b22546-01of06-fast-q400_cds-*.dtu
· 53b22546-04of06-fast-q400_emu-*.dtu
· 53b22546-05of06-fast-q400_eec_1-*.dtu
· 53b22546-06of06-fast-q400_eec_2-*.dtu
Set of 4 files – Full Flight and EMU data (Phase 1):

· 53b22546-01of04-fast-q400_cds-*.dtu
· 53b22546-04of04-fast-q400_emu-*.dtu
Set of 3 files – Full Flight Only

· 53b93856-03of03-fast-q400_cds-*.dtu
Set of 2 files – EMU data Only:

· 53C26DC8-01of02-FAST-SYS-*.dtu
· 53c26dc8-02of02-fast-q400_emu-*.dtu
Any incomplete Q400 zip file can only be converted in Full Flight Data Mode for
5.1.4 AW139 convert log function

For the AW139 application, the program converts only zip files that regroups the
complete set of data files per sequence as listed in the example below:
Set of 5 files – Full Flight with APAC:
Analyzing Data 57
· 53c26dc8-02of05-fast-aw139_foqa-*.dtu
· 53c26dc8-03of05-fast-aw139_eec_1-*.dtu
· 53c26dc8-04of05-fast-aw139_eec_2-*.dtu
· 53c26dc8-05of05-fast-etm_aw139-*.dtu
Set of 2 files – Full Flight:

· 53c26dc8-02of02-fast-aw139_foqa-*.dtu
Any incomplete AW139 zip file can only be converted in Full Flight Data Mode for
5.1.5 680A convert log function

For the 680A application, the program converts only zip files that regroups the
complete set of data files per sequence as listed in the example below:
Set of 5 files – Full Flight and EDU data:

· 53c26dc8-02of05-fast-680a_eec_1-*.dtu
· 53c26dc8-03of05-fast-680a_eec_2-*.dtu
· 53c26dc8-04of05-fast-680a_edu_1*.dtu
· 53c26dc8-05of05-fast-680a_edu_2*.dtu
Any incomplete 680a zip file can only be converted in Full Flight Data Mode for
5.1.6 Caravan convert log function

For the Cessna Caravan application, the program can convert:
- An ETM file which contains engine exceedance, event, trend and creep
information.
- A Full Flight data file (*G1000_FFD*) which contains full flight data of engine
parameters.
The ETM file must be converted into GBS standard file for analysis in GBSLite, as
listed in the example below:
The Full Flight data files (*G1000_FFD*) can be converted in Full Flight Data Mode
to analyze full flight data in GBSLite.
5.1.7 EPEC Convert Log function

For the EPECS application, the program converts DTU* files in Full Flight Data
Mode for analysis.
Note* :This function is in development
5.2 View Data in GBSLite Function

Accessing:
Opens Live Data 33 recordings and Converted Log Data 54 for analysis in GBSLite
by selecting the desired folder.
Please refer to GBSLite Help Manual for additional information
Analyzing Data 59
The user must select the folder where the data has been converted. This can be
under Liverdata, Logdata or any other location.
The data will be displayed in GBSLite
Part
VI
Monitor TM Auto-Update
Monitor TM Auto-Update 61
6 Monitor TM Auto-Update
6.1 Monitor TM Auto-Update
Accessing:
If an update exists, the program will indicate that an update is available and will need
to follow the instructions
If no update exists, the program will indicate that your program is up to date.
Part
VII
Additional Information
Additional Information 63
7 Additional Information
7.1 Changing MonitorTm preferences
Accessing:
The Preferences function is available to customize the retrieve log files settings
Tag Data Transmitted:

When checked, the files retrieved by the program will be tagged as transmitted
- It is the user's responsibility to send the data to the Web via the Sync to
Webserver Function 51 .
When unchecked, the files retrieved will be transmitted to the Web via GSM at next
available transmission.
Log Download Time:

In the Retrieve Log Files Function 20 , when the download time to retrieve log files is
below this value, the program will retrieve all log files without requiring user selection
7.2 Printing
Accessing:
Print and Print Preview can be used whenever a function is being performed
Print Setup allows the user to change the printing options such as orientation and
paper size
7.3 Troubleshooting
7.3.1 View Session Log Function
Accessing:
All actions performed while using MonitorTM are recorded automatically in a session
log file for troubleshooting purposes.
Session logs can be displayed by filtering the 4 different categories available and
can be printed under File Menu/Print.
7.3.2 View Saved Monitor Status Function

Accessing:
View previously saved Monitor Status function 25 sessions
Please refer to the Monitor Status Function 25 section for a description of the
possible status messages and recommended actions
7.3.3 Communication Troubleshooting
Please follow the steps listed below to troubleshoot problems you

may have while communicating with the Monitor
· Cycle Monitor Aircraft Power / Monitor power
Ensure lights are seen on the monitor
Perform Communication Settings Function (Auto-Detection 34 )
Message: FAST Successfully Connected
o Retry the original function. If problem persists, contact [email protected]
Message: Connection not successful on any available ports
o Problem Not Yet Solved. Proceed to next Step
· Ensure cable is inserted properly to the monitor J3 connector and to the PC
Perform Communication Settings Function (Auto-Detection 34 )
o Problem Not Yet Solved. Proceed to next Step
· Disconnect Cable from the PC
Perform Communication Settings Function (Manual Detection 35 )
o Problem Not Yet Solved. Contact [email protected]
If problem persists, contact Customer service at Pratt & Whitney Canada

[email protected]
7.3.4 GBSlite Analysis Troubleshooting
Please follow the solution listed below to troubleshoot problems you

may have while performing GBSlite analysis
Error Message Description Solution
There is no fault file
There is no viewable data Make sure you are opening
in this directory
in the selected folder the correct folder. Refer to
Please select a
different directory
View Data in GBSLite
Directory is empty.
Please select a
Function 58
different directory
System error.
Missing GBSlite GBSlite is installed Install MonitorTm. Refer to
configuration files. without MonitorTm. Program Installation 11
Program will terminate
A GBSlite program is Tried to start GBSlite
already running Click GBSlite program button
program while already
on the Windows taskbar
running.
7.3.5 Sync to Webserver Troubleshooting

If you see the error message below, your system may not be able to communicate
with the MonitorTM servers.
Confirm that you can access the internet.
You may need to add the site "dphmsftp.pwc.ca " (without quotes) to your firewall’s
safe list.
In addition the proxy parameters can be edited to include the following:
Adress: dphmsftp.pwc.ca
Port: 22
Contact your IT department for additional help.
7.4 FAST USB GSE Cable Driver Installation

Driver installation can be done before or after inserting the USB cable into your PC’s
USB port.
1. Prior to hardware installation admin rights on the PC will be required.
2. With MonitorTM installed, open Windows explorer to “Driveletter:\GBS-PWC

\bin\Monitor\STARTUP\Driver”.
3. Depending on your operating system, double-click dpinst32.exe for 32-bit

version of Windows or dpinst64.exe for 64-bit version of Windows.
Note: If you are using 32-bit operating system, dpinst64.exe cannot be

opened.
4. Follow the onscreen instructions. Select the “Finish” button to complete the
driver installation.
7.5 MFAST USB GSE Cable Driver Installation

Driver installation is done after inserting the USB cable into your PC’s USB port.
1. Prior to hardware installation admin rights on the PC will be required.
2. Power the MFAST and wait 1 Minute
Note: The MFAST USB interface presents a network interface to the host PC
3. Depending on your operating system, please follow the below instructions
For Windows 7 , the OS will automatically search for the RNDIS driver and will
display the following message:
For Windows 8 and above :
- Go to Device Manager
- Find the RNDIS/Ethernet Gadget under "Other Devices"
- Once here Right click on the RNDIS/ ETHERNET Gadget and select Update Driver
- Choose "Browse my computer for driver software"
- Select "Let me pick from a list of device drivers on my computer" and click next.
- Once prompt select "Network Adapters"
- In the Select Network Adapter window, select Microsoft Corporation
- Select Remote NDIS compatible Device and click next
4. Driver is now installed and ready to be use .

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MONITORTM

Copyright Pratt & Whitney Canada Corp.

Part I MonitorTm Help Manual 6

Part II Accessing MonitorTm Functions 15

Part III Communicating with the Monitor 20

Part IV Communicating with Webserver 51

Part V Analyzing Data 54

Part VI Monitor TM Auto-Update 61

Part VII Additional Information 63

1 MonitorTm Help Manual

· Synchronize data with the Aircraft 20

· Retrieve Micro-Server logs 44

1.2 Export Classification

1.3 What's New

What’s new in MonitorTM Version 3.7

What’s new in MonitorTM Version 3.6

What’s new in MonitorTM Version 3.5

What’s new in MonitorTM Version 3.4

What’s new in MonitorTM Version 3.3

What’s new in MonitorTM Version 3.2

What’s new in MonitorTM Version 3.1

What’s new in MonitorTM Version 3.0

What’s new in MonitorTM Version 2.9

What’s new in MonitorTM Version 2.8

What’s new in MonitorTM Version 2.7

What’s new in MonitorTM Version 2.6

What’s new in MonitorTM Version 2.5

What’s new in MonitorTM Version 2.4

What’s new in MonitorTM Version 2.3

- Support FAST for Q400 Phase 2 (1505HI, MTOP Monitoring, etc.)

What’s new in MonitorTM Version 2.2

What’s new in MonitorTM Version 2.1

What’s new in MonitorTM Version 2.0

What’s new in MonitorTm Version 1.8

What's new in MonitorTm Version 1.7

What's new in MonitorTm Version 1.6

What's new in MonitorTm Version 1.5

What's new in MonitorTm Version 1.3

What's new in MonitorTm Version 1.1

- Added View/Change Monitor Parameters 37 function

What's new in MonitorTm Version 1.0

1.4 Hardware Requirements

FAST Monitor Radio frequency radiation exposure Information:

1.5 Software Requirements

Communicating with Webserver

1.6 Program Installation

The default location for installation is C:\GBS-PWC however; when GBSLite is

A shortcut will be installed on the desktop

1.7 Program Version

Program version information displayed

1.8 Printing a hard copy of manual

Upon selection, the PDF Help Manual will be displayed

Adobe Acrobat is required. See Software Requirements 10 for details

2 Accessing MonitorTm Functions

To close the MonitorTm program use or

2.2 Main Program View

The File Menu has the following functions available:

The View Menu has the following functions available:

The Monitor Menu has the following functions available:

The Expert Menu has the following functions available: