Grfin 1
Grfin 1
Grfin 1
1. Industry overview :
According to the "2023 Global Marketing Trends" report by Deloitte, CMOs (Chief Marketing
Officers) are facing external challenges such as conflicts, economic instability, and climate
change threats. However, they are well-positioned to create new levers for organizational growth
amidst such uncertainty [1]. The report provides insights from executive surveys and
conversations conducted with brand leaders, highlighting four trends that could help marketers
elevate their contributions to brand success and guide CMOs in setting priorities for 2023.
Gartner several predictions for marketing focus in 2023. These predictions include the
implementation of operational AI for smarter, data-driven decisions, the creation of a
authenticity team to combat misinformation, the redeployment of a media budgets to product
placement, and the establishment of loyalty programs to retain high-priority customers [2]. These
predictions reflect the evolving landscape of marketing and the need for marketers to adapt to
changing consumer behaviors and technological advancements.
2. Buniness idea:
We first established our business with the following basic VISION, MISSION AND
CORE VALUES. Initially, we established MAY with the goal of becoming the leading
integrated marketing and communication office in Dong Anh district. We built MAY to be
able to address customer requirements as well as a good opportunity to expand the service
industry. We do this after realizing the necessity and difficulty of introducing other brands'
products and building strong brands to consumers.
MAY's leadership, created by young and dynamic individuals, has established three
guiding principles: innovation, development and breakthrough. Customer expectations are
constantly changing as modern technological developments require the latest technologies.
Therefore, MAY will need to regularly adjust its strategy to match the requirements of its
customers.
MAY was established on January 10, 2023, with financial investment from five main
members of the office totaling USD 100,000. To develop the business, the group will add
more personnel to the departments. The company is scheduled to open its operations on
February 18, 2023, and the company's top priority is to increase revenue by 20% annually for
the first three years.
3. Market Analysis:
a. Target audiences:
By May, small and medium enterprises and business individuals are the target customer
group for that market area.
Small and medium enterprises are highly sought after to build an image in the eyes of
consumers. Furthermore, they need to encourage customer buying behavior but lack
successful business plans.
Next, people and small businesses ask for solutions and plans of MAY's advisors in
addition to successful advertising and communication campaigns.
b. SWOT:
- Strength:
• In addition, with a newly established office in a market with fewer potential customers
than the physical service market, the big players in the industry are always looking for
ways to get out of the small chair. Therefore, in order for new businesses to compete for
even the smallest market share, they must constantly find ways to adapt, enhance and
innovate their products and services. Anything to do with MAY? To provide one of the
lowest prices for services in the market, May will develop strengths available inside the
office, investigate the pricing of competing brands and examine the entire market. Aim to
demonstrate step-by-step how good service doesn't have to be expensive.
• Second, we will be successful in the area of customer contact, always taking on the role
of the customer and working through their predicament to get feedback on it and move on
to the next stage. concept and options for customers. We will always create trends and
adapt to the market situation by mimicking the actions of consumers and offices. In
addition, consumers will always be included in MAY's plans as they act as managers,
sources of ideas, and the link between problem and strategy. Until the plan is ideal and
feasible for them, they will be individually consulted on a variety of proposals and will
have the opportunity to explicitly reject proposals they do not like.
• Finally, by incorporating it into its corporate culture, MAY promotes the training of
both young people and full-time MAY employees to work creatively and effectively.
Departments will always work together to understand each other's work, thereby
completing work more and more efficiently. During the monthly creative months that the
company organizes, we will set up key prizes for both the department and the people,
encouraging both innovation and teamwork.
- Weakness:
When a new marketing office enters the market, there will be pressure to regain market
share from established offices and companies. It is quite difficult to have little or no
market share in the industry; we have to develop extremely unique tactics with limited
time to bring to market.
In addition, the new MAY on the market will not have repeat customers, requiring more
marketing efforts in the future. Creating such plans requires caution, as customers will be
wary of too many great services or too many new goods.
- Opportunities:
Exploiting past agency failures, learning from that experience and using our ability to
develop new steps is one of the essential opportunities in this field. Furthermore, when
they provide business advice and idea generation, their errors are clearly displayed.
Second, we will use those gaps to refine our concepts and vision to better serve the needs
of the office and pay them fairly without overcharging. effort into the process of
exploitation and new concepts
Third, the market is still small, big companies haven't focused much and we can start to
dominate the market by raising prices and improving products. Moreover, we will imitate
small and medium enterprises to create credibility and access more lucrative markets.
- Threat:
The biggest risk is that big businesses could initiate new scare tactics against start-up
offices like ours, with extremely unpredictable results. What's more, we will be one of the
market leaders during the downturn while other offices and companies will delay the
launch of new initiatives. In the end, it is possible that the majority of consumers in the
market will not be interested in our new product.
c. Competitor analysis:
a. Schannel:
- Strength:
Broad client base: Schannel has a tremendous consumer base because of the
connections it has made with several Vietnamese companies and brands.
Comprehensive list of marketing services: Schannel provides a comprehensive list of
marketing services, including media advertising, digital marketing, brand
management, and event planning. This makes it possible for them to satisfy the
various demands of their clients.
Creativity: Schannel can think creatively and provide original ways to add impact to
customers' marketing initiatives..
- Weakness:
Modest size: Schannel is quite modest in comparison to certain major media and
advertising organizations. Our capacity to reach and service big, global clients may be
impacted by this.
Restrictions on Resources: Due to its limited size, Schannel may find it challenging to
invest in crucial resources including cutting-edge technology, qualified staff, and
partnerships.
b. Ogilvy Vietnam:
- Strength:
• Strong Brands: Ogilvy, one of the top media and advertising firms in the world, with
a solid reputation and a well-known brand name. This gives Ogilvy Vietnam impetus
to draw in significant numbers of clients from across the world.
Worldwide reach: Ogilvy Vietnam is supported by the company's worldwide
network, giving them access to global resources, expertise, and knowledge. This
makes it easier for Ogilvy Vietnam to provide its global customers full advertising
and marketing services.
Quality and expertise: Ogilvy Vietnam has a crew that is skilled and experienced,
able to match the high standards of quality and creativity of clients.
- Weakness:
High prices: Ogilvy Vietnam frequently charges more than its rivals because to its
reputation and clout. This can be a drawback for those with tight budgets.
Competition from local businesses: Despite having an international advantage, Ogilvy
Vietnam is up against local media and advertising firms that are well-versed in the
Vietnamese market and its target audience.
d. Assumptions for development and operating expenses:
- Assumptions for the development of MAY office: for MAY, our top goal is to try to
grow the number of customers reaching each year and through that to bring about an
annual revenue growth of 20 %. We evaluate this number at a market correlation and to
fully guarantee risk and sustainable growth, 20% per year is the first assumption.
- Assumptions for Growth in Operating Expenses: In addition to the fixed amortization
cost per year, I assume that each expense I spend will grow by 8% per year as this is the
average growth against average inflation in Vietnam is about 4.2%. Besides, we also
assume that 8% is an appropriate number for service providers to increase and in line
with Vietnam's GDP growth in 2022.
- Assumption for Cost Of Capital: we have researched with an investment of $ 100,000 we
can deposit in Ocean Bank and enjoy an average annual interest rate of 9%. Therefore,
the opportunity cost we will lose instead of having to invest in the MAY office project is
equivalent to the estimated Cost of Capital at 9%.
- Assumptions for the number of projects per year that MAY can do with 10 members: On
average, a marketing office can achieve 200 to 250 different projects per year and we
assume we will reach 200 projects for first year which is about 18 projects per month for
the first year.
- Assumption of expenses: assumes that all costs for the purchase of equipment and other
costs are being valued at present, and that those costs are covered in the references link
we attached after each price in each excel file.
- Payback Assumption: With May we assume that in 3 years we will be able to fully
recover the capital.