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    Muhammad Arham

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    The document is a resume for Muhammad Arham, an IT/Network Support Engineer based in Dubai. It summarizes his career experience in network engineering, administration, and support roles over 5+ years. His core competencies include network administration, troubleshooting, management, and technical support. He is proficient in Cisco switches, VLANs, and various network protocols.

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    Muhammad Arham

    Uploaded by

    email2photon
    9 views2 pages
    The document is a resume for Muhammad Arham, an IT/Network Support Engineer based in Dubai. It summarizes his career experience in network engineering, administration, and support roles over 5+ years. His core competencies include network administration, troubleshooting, management, and technical support. He is proficient in Cisco switches, VLANs, and various network protocols.

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    The document is a resume for Muhammad Arham, an IT/Network Support Engineer based in Dubai. It summarizes his career experience in network engineering, administration, and support roles over 5+ years. His core competencies include network administration, troubleshooting, management, and technical support. He is proficient in Cisco switches, VLANs, and various network protocols.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    9 views2 pages

    Muhammad Arham

    Uploaded by

    email2photon
    The document is a resume for Muhammad Arham, an IT/Network Support Engineer based in Dubai. It summarizes his career experience in network engineering, administration, and support roles over 5+ years. His core competencies include network administration, troubleshooting, management, and technical support. He is proficient in Cisco switches, VLANs, and various network protocols.

    Copyright:

    © All Rights Reserved
    Download as DOCX, PDF, TXT or read online from Scribd
    Download as docx, pdf, or txt
    of 2

    Muhammad Arham IT/Network Support Engineer

    Dubai, UAE
    [email protected]
    +971 50 125 27 06
    +971 55 893 37 35
    CAREER SUMMARY

    Personable and knowledgeable IT/Network support with over 5 years of experience. Perform variety of
    network engineering tasks, system analysis, troubleshooting, configuration, management, operational and
    maintenance oversight of complex local/wide area Network at client end, assist customer in managing the
    network, Installation and configuration.

    CORE COMPETENCIES
    Network Administration Network Support Troubleshooting
    Network Management System Technical Support Desktop Support
    IT Support/ Helpdesk Cisco Switches VLAN
    Communication Skills Quick Learner Team Work

    EXPERIENCE
    MICCO Transports and Shipping Services L.L.C- Dubai, UAE
    IT Officer
    (August 2022 to till date)

    Monitoring networks, managing system administration, updating software, replacing hardware, testing
    systems, installing both software and hardware, and resolving connectivity problems.

    Fibercom INFS PVT Ltd. (Internet Service Provider)-Lahore, Pakistan


    Network Support Engineer
    (Sep 2021 to July 2022)

    Worked on different vendors Switches. Configuration, testing, installation of network and monitor
    large networks and servers for problems from a central location. Analyze problems, perform troubleshooting
    and incident response on the system, communicate with site technicians and track problems through to
    resolution. CCTV installation, monitoring and troubleshooting.

    Candela Corporation- Lahore, Pakistan


    Network Systems Administration
    (Dec 2017 to Aug 2021)

    Monitor and maintain the computer systems and networks. Installing and configuring computer systems,
    diagnosing hardware and software faults and solving technical and applications problems. Mainly
    responsible for the smooth running of computer systems, internet and ensure users get maximum benefits
    from them. Setting up of computer LAN for new outlet while providing solution to i.t matters concurrently.
    EDUCATION
    Bachelor Of Computer Science from (Virtual University of Pakistan)
    PROFESSIONAL CERTIFICATION
    CCNA (Cisco Certified Network Associate) Training
    CCNP (Cisco Certified Network Professional) Training
    Basic IT Literacy Certified
    IT ACCOMPLISHMENTS
     Participation in Cisco Technology Competition.
     Participation among 4000 plus students in Huawei ICT Skills Competition.
     Participated in MPLS Label Workshop Organized by Corvit Systems.

    TECHNICAL PROFICIENCIES

    ROUTING
     Router Booting sequence
     Accounting authentication authorization (AAA) server
     Configuration of DHCP, Configuration of Cisco Router
     Configure and Troubleshooting of Routing Protocol: Static Routing Protocol, RIP, OSPF
     Creation & modification Access Control lists, NAT
     Redundant protocols HSRP, VRRP & GLBP
     Basics of BGP protocol
    SWITCHING
     Configure Cisco Switches
     Manage bandwidth, Capping
     Configuration and routing VLAN, STP, RSTP
     Port fast along with BPDU Guard & BPDU Filter
     Configuration and troubleshooting of switch port security
     Configuration and knowledge of VTP
     Configuration and understanding of Ether Channel
    OTHERS

     Working with Networking commands


     Installing and configuring computer hardware, software, systems, networks, printers, and scanners.
     Monitoring and maintaining computer systems and networks.
     Troubleshoot hardware and software errors by running diagnostics, documenting problems and
    resolutions, prioritizing problems, and assessing the impact of issues.
     Lead desktop and helpdesk support efforts, making sure all desktop applications, workstations, and
    related equipment problems are resolved in a timely manner with limited disruptions.
     knowledge of systems and networking software, hardware, and networking protocols.

    PERSONAL INFORMATION

    Nationality: Pakistani
    Marital Status: Single
    Visa Status: Employment Visa

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