Neptune3Pro-Firmware Update Instructions

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Neptune 3 Pro Firmware Update Instructions

 File Description:

Screen firmware

Board firmware

 Preparation Steps:
1. Format the TF card as shown in the picture.
Requirement: File system (F): FAT32

2. As shown in the picture, copy the above two firmware files to the root
directory of the TF card.

ELEGOO Support:[email protected]
 Screen Firmware Update:
① Loosen the screws, remove the back cover of the screen; pay
attention to the card insertion direction, and insert the TF card.

② Restart the power supply and wait for the firmware to be loaded. The
firmware loading process and the completed interface display are shown in
the picture. After the loading is complete, remove the TF card and restart the
printer. (Time required for the screen firmware update: about 60 seconds)

ELEGOO Support:[email protected]
 Board Firmware Update:
Insert the TF card into the printer, then restart the power supply, and wait
for the firmware loading to complete; the screen display of the firmware
loading process is as shown in the picture, and it will directly enter the
main interface after the firmware update is completed. (Board firmware
update time: about 15 seconds.If you can't enter the main interface for a
long time, format the TF card to reload the firmware.)

Notice:
1. The screen firmware will not be renamed after loading, and can be loaded
repeatedly, so the TF card must be removed after updating the screen
firmware; after the board firmware is successfully loaded, it will be
renamed to "ZNP_ROBIN_NANO.CUR". You can rename the suffix and
load it again.

ELEGOO Support:[email protected]
2. If you disconnect the power supply or remove the TF card before the
screen firmware completes loading, you will not be able to enter the main
operation interface normally after restarting the power supply, as shown
below:

3. You can check the UI version and board firmware version in 【Settings】
→ 【About Machine】.

4. After reloading the firmware, the leveling value will be cleared to zero and
re-leveling is required.

5. Screen power-down recovery will lead to some information loss (such as


firmware version number), which is a normal situation and will not affect
the printing. Simply restart the machine and the lost info can be displayed.

ELEGOO Support:[email protected]

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