JD – BDM

BASIC INFORMATION
Position Name BDM- Tech and Consumer Durables
Job Band 3
Location Gurgaon /Bangalore/Mumbai
Reporting Manager DGM- Technology and Consumer Durables
Team Size NA
ROLES & RESPONSIBILITIES
Job Purpose/Objective  The Business Development Manager will be
responsible for driving business growth and
developing strategic customer relationships in the
Tech, Consumer Durables and Telecom sector for
DP World. Will be responsible for identifying and
capitalizing on business opportunities, expanding
the client base, and establishing DP World as a
preferred logistics partner for customers. The role
requires a deep understanding of the sector's
trends, strong sales and negotiation skills, and the
ability to build and maintain strong relationships
with clients
Key responsibilities Business Development Objectives:

 The primary goal is to expand our customer base,

increase market share, and achieve revenue targets
as per budget
 Build and maintain a robust sales pipeline by
proactively identifying and engaging potential
clients through various channels such as cold
calling, networking events, industry conferences,
and referrals. Ensure that the sales cycle of each
opportunity is managed through CRM with regular
 Develop and deliver compelling sales presentations
and proposals to prospective clients, highlighting
the unique value propositions and benefits of our
logistics services
 Provide regular sales forecasts, reports, and
insights to the management team, highlighting key
performance metrics, sales achievements, and
areas for improvement
 Negotiate contracts and pricing agreements with
clients, ensuring profitability while meeting
customer requirements and market standards

Customer Delight:
 Collaborate with cross-functional teams, including
operations, customer service, and finance, to
ensure smooth onboarding and seamless delivery
of services to clients. Take part in MBRs and QBRs
with customers
 Establish and maintain strong relationships with
key decision-makers and stakeholders in the
technology and consumer durables sector,
 including senior executives, supply chain managers,
and procurement officers
 Market study to understand customer needs,
industry trends, and competitive landscape, and
use this information to develop tailored business
development strategies

QUALIFICATIONS & COMPETENCIES

Skills and Competencies • Proven track record of successfully driving business
growth and achieving sales targets in the logistics or
related industry, with at least 8-10 years of
experience
• Relevant logistics expertise within identified sub
sectors – Tech, Consumer Durables and Telecom
• Strong sales and negotiation skills, with the ability
to build rapport, persuade and influence key
stakeholders at all levels of an organization.
• Excellent communication and presentation skills,
with the ability to articulate complex logistics
solutions in a clear and compelling manner
• Self-motivated and results-oriented mindset, with
the ability to work independently and meet
deadlines in a fast-paced, target-driven
environment
• Proficiency in using CRM software and other sales
tools to manage leads, track sales activities, and
generate reports
• Flexibility to travel as needed to meet clients,
attend industry events, and explore new business
opportunities

Stakeholder Internal: All Business and Functional Verticals,

External: Customers, Major competitors
 Educational Qualification (min) Post-Graduation in Marketing / Sales or Post-Graduation in
Logistics/Supply Chain

 Preferred Certifications if any Relevant logistics expertise within identified sectors –

Tech/Consumer Durables/Telecom

 Range/ Min no of years - of overall 8+ years

Experience required

 Min no of years of Industry specific 5-7 years of experience in logistics industry

experience required, if any & the
industry type
Job Purpose: The Business Development Manager will be responsible for driving
business growth and developing strategic partnerships in the technology and
consumer durables sector for our logistics service provider company. The primary
goal is to expand our customer base, increase market share, and achieve revenue
targets. The role requires a deep understanding of the sector's trends, strong sales
and negotiation skills, and the ability to build and maintain strong relationships with
clients and industry stakeholders.

Key Responsibilities:

1. Identify and pursue new business opportunities in the technology and

consumer durables sector, including e-commerce companies, technology
manufacturers, retailers, and distributors.
2. Conduct market research to understand customer needs, industry trends, and
competitive landscape, and use this information to develop tailored business
development strategies.
3. Build and maintain a robust sales pipeline by proactively identifying and
engaging potential clients through various channels such as cold calling,
networking events, industry conferences, and referrals.
4. Develop and deliver compelling sales presentations and proposals to
prospective clients, highlighting the unique value propositions and benefits of
our logistics services.
5. Collaborate with cross-functional teams, including operations, customer
service, and finance, to ensure smooth onboarding and seamless delivery of
services to clients.
6. Negotiate contracts and pricing agreements with clients, ensuring profitability
while meeting customer requirements and market standards.
7. Establish and maintain strong relationships with key decision-makers and
stakeholders in the technology and consumer durables sector, including
senior executives, supply chain managers, and procurement officers.
8. Monitor market trends, competitor activities, and customer feedback to
identify opportunities for service improvement and develop innovative
solutions to meet evolving customer needs.
9. Provide regular sales forecasts, reports, and insights to the management team,
highlighting key performance metrics, sales achievements, and areas for
improvement.
10. Stay updated on industry regulations and compliance requirements related to
the technology and consumer durables sector and ensure adherence to legal
and ethical standards in all business activities.

Skills and Competencies Required:

1. Proven track record of successfully driving business growth and achieving

sales targets in the logistics or related industry, with specific experience in the
technology and consumer durables sector.
2. In-depth knowledge of the technology and consumer durables industry,
including market dynamics, trends, key players, and supply chain
requirements.
3. Strong sales and negotiation skills, with the ability to build rapport, persuade
and influence key stakeholders at all levels of an organization.
4. Excellent communication and presentation skills, with the ability to articulate
complex logistics solutions in a clear and compelling manner.
5. Strategic thinking and problem-solving abilities to identify market
opportunities, develop effective sales strategies, and overcome obstacles.
6. Strong relationship-building skills to establish and maintain fruitful
partnerships with clients, industry associations, and other relevant
stakeholders.
7. Self-motivated and results-oriented mindset, with the ability to work
independently and meet deadlines in a fast-paced, target-driven environment.
8. Analytical skills to analyze market data, sales metrics, and customer feedback
to identify trends, patterns, and areas for improvement.
9. Proficiency in using CRM software and other sales tools to manage leads,
track sales activities, and generate reports.
10. Flexibility to travel as needed to meet clients, attend industry events, and
explore new business opportunities