Electronic Plan Submittal Upload Guide

Fast Track User Guide
Residential and Commercial Building Permits
How to apply for Residential and Commercial Building

Permits and submit plans electronically
FAST TRACK USER GUIDE
Orange
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County Division of Building Safety
September, 2021 Version 2.3.1
Fast Track User Guide | Division of Building Safety Ver. 2.3.1
Table of Contents Section-Page Number

1 Introduction ................................................................................................................. 1-3
1.1 Scope and Purpose ...........................................................................................................1-3
2 Getting Started; Registration, Requirements and Resources ......................................... 2-4
2.1 Registering and Logging-in ................................................................................................2-4
2.2 Documentation Requirements ..........................................................................................2-5
2.3 Font Requirements ...........................................................................................................2-5
2.4 Requirements for All Uploaded Files .................................................................................2-5
2.5 Project Documentation and Plan File Requirements ..........................................................2-6
2.6 Forms, Fees and Resources – How to Download Permitting Forms .....................................2-7
2.7 Digital Signature Requirements ........................................................................................2-8
3 Residential Permit Application and Plans Submittal .................................................... 3-13
3.1 Getting Started............................................................................................................... 3-13
3.2 Apply for a Permit .......................................................................................................... 3-14
3.3 Residential Permit Application Step 1: Addressing ........................................................... 3-15
3.4 Residential Permit Application Step 2: Building and Work Type ....................................... 3-16
3.5 Residential Permit Application Step 3: Permit Application Page 1 .................................... 3-17
3.6 Residential Permit Application Step 4: Plans and Documents Upload ............................... 3-18
3.7 Residential Permit Application Step 5: Submit or Save..................................................... 3-21
3.8 Fee Payment .................................................................................................................. 3-21
4 Commercial Permit Application and Plans Submittal................................................... 4-23
4.1 Getting Started............................................................................................................... 4-23
4.2 Apply for a Permit .......................................................................................................... 4-24
4.3 Commercial Permit Application Step 1: Addressing ......................................................... 4-25
4.4 Commercial Permit Application Step 2: Building and Work Type ...................................... 4-26
4.5 Commercial Permit Application Step 3: Permit Application Page 1 ................................... 4-27
4.6 Commercial Permit Application Step 4: Associated Permits ............................................. 4-28
4.7 Commercial Permit Application Step 5: Plans and Documents Upload .............................. 4-29
4.8 Commercial Permit Application Step 6: Pay Applicable Fees ............................................ 4-32
5 Permit Statuses Key ................................................................................................... 5-34
5.1 Tracking Your Review Status ........................................................................................... 5-35
5.2 Plan Review Comments .................................................................................................. 5-36
6 Additional Permit(s) During the Review Process - Creating a Project ........................... 6-37
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6.1 Permit Statuses .............................................................................................................. 6-37

7 Submitting Plans Corrections and Revisions ................................................................ 7-39
7.1 Submitting Plans Corrections .......................................................................................... 7-39
7.2 Submitting Plans Revisions ............................................................................................. 7-40
7.3 Completing a Corrections or Revisions Submission .......................................................... 7-41
8 Final Steps ................................................................................................................. 8-41
8.1 Ready to Issue Status ..................................................................................................... 8-41
8.2 Email Notification........................................................................................................... 8-41
8.3 Ready to Issue Letter ...................................................................................................... 8-42
8.4 Assigning a Contractor and Contractor Verification ......................................................... 8-43
8.5 Permit Issuance .............................................................................................................. 8-45
8.6 Download Issued Permit from Fast Track ........................................................................ 8-45
8.7 Building Permit Form...................................................................................................... 8-46
8.8 Download Approved Plans from Fast Track ..................................................................... 8-47
9 Next Steps: Notice of Commencement, Sub-Permits and Inspections ........................... 9-48
9.1 Notice of Commencement .............................................................................................. 9-48
9.2 Sub Permits.................................................................................................................... 9-48
9.3 Inspections..................................................................................................................... 9-48
10 Contact Information ............................................................................................. 10-49
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1 Introduction
Electronic transmission of information is commonplace and increases efficiency in today’s on-demand
world. Utilizing telecommunication to reduce time, cost and waste is an important step forward for the
construction industry. Orange County Government developed Fast Track Online Services to support the
construction industry and meet the technological needs for online permitting and plan submission.
This user guide was developed in order to guide customers through the submission process. This user
guide is intended to be a reference and educational tool and is not all-inclusive. The intent of this user
guide is to be a reference and educational tool and is not all-inclusive. This guide covers examples of
Residential and Commercial Building Permit applications, but the process is similar for Sub-Permit types
such as Electrical, Mechanical, Plumbing and Fuel/Gas. This course is also available in an Interactive
Training Course.
Building Permitting Process
The goal of the building permit process is to create an official public record of construction activity that
aims to protect the safety of everyone involved in the project, both directly and indirectly, from the
workers on the job, to nearby residents, to the final occupants of the completed structure.
Electronic Permitting
The electronic permit application process depends on the authenticity of information. Certain
documents such as plans/drawings will need to contain digital signatures which ensure that documents
have not been altered since they were signed by design professionals; i.e. architects and Professional
Engineers.
1.1 Scope and Purpose
This document provides step-by-step instructions for effective use of Orange County’s Fast Track Online
Services. It follows the same structure as the Interactive Training Course. This guide covers initial
membership registration, online permit applications for residential and commercial construction and the
electronic plans and document upload process. These procedures apply to contractors, sub-contractors,
expeditors and design industry professionals who submit permit applications and/or upload electronic
plans to Orange County Government, Florida.
This user guide is intended to be a reference and educational tool and is not all-inclusive. We invite you
take a free training class offered by the Orange County Division of Building Safety for increased
likelihood of successful permit applications. You may register for a training class, either in-person or
virtual on the FastTrack home page (FastTrack.OCFL.net), just click on the red, “Training” icon.
Training videos have been developed in order to provide quick training for many Fast Track Processes.
We encourage you to familiarize yourself with Fast Track by watching these informative videos on the
Fast Track Video Library page.
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2 Getting Started; Registration, Requirements and Resources

Let's get started by learning how to register and login to Fast Track and covering the requirements you
will need to be familiar with to successfully navigate the process.
2.1 Registering and Logging-in
In order to submit Electronic Plans or submit permit applications, you will need to become a registered
user of Fast Track Member Services (FastTrack.OCFL.net). Any Licensed Contractor or Non-Contractor
may apply for a Fast Track Account. Detailed instructions for user registration are located on the
Registration Instructions page on Fast Track. You can reach this page by visiting the Fast Track homepage
and clicking on the “Register” button.
A tutorial video is located on the Video Library page that covers the account types, registration process
and logging in for the first time. View the Register and Login video on the Fast Track Video Library Page.
2.1.1 Account types

There are two account types that may be registered:
• Licensed Contractors (General Contractors and Sub-Trades)
This type of account has access to permit applications, Electronic Plans Upload tools, Fee
payment and the entire suite of search and research tools. To get started with registering a
licensed contractor account, please download the form. This form must be completed and
emailed to [email protected].
• Non-License Holders
This type of account may apply for permits, upload Electronic Plans, pay fees and access the
entire suite of search and research tools.
This type of account is generally utilized by two groups.
• Those who apply for permits on behalf of a contractor or before a job goes to bid.
• Homeowners who may apply for Owner-Builder Permits and Fence Permits
One may apply for Building (commercial and residential) and Sub-permit applications on behalf
of a contractor in order to expedite the permitting process. For a permit to actually be issued, a
Licensed Contractor, who also must have a Fast Track account, must be assigned to the permit.
The license holder must login to their account to verify the permit before it will be issued.
For a Building permit, this may occur up to the point of the permit being ready to issue, but for
sub-permits, the contractor license number must be entered during the initial application
process. To setup this type of account, you may register electronically, using the online form.
2.1.2 Special Instructions for Owner-Builders

Homeowners are now able to use Fast Track Member Services to apply for Owner-Builder Permits and
Fence Permits. There are two options for homeowner accounts: Owner-Builder accounts which will
require remote identification verification and the completion of an Owner-Builder Disclosure Statement
in order to comply with Florida Statute, and Fence Permit accounts which do not require this
verification. Please follow the Procedure for Remote Submission of Owner-Builder Disclosure Statement.
More instructions are available on the Registration Instructions page.
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2.1.3 Account access

Once you have completed registration, you will receive an email with a temporary password within 24-
48 hours. You will login for the first time with this password and be prompted to change this password.
Once you have changed the password, you are ready to begin using Fast Track Member Services.
2.2 Documentation Requirements
For a list of documentation necessary in order to submit a permit application, please visit the Permit
Types page on www.OCFL.net and click on the permit type you wish to apply for. These requirement
pages outline document submission requirements for various permit types. The requirements were
originally built for paper submissions and only 1 copy of each document is necessary for electronic
submission.
2.3 Font Requirements
Some fonts will not work with the Fast Track and backend reviewing software. If an unrecognized font is
used, issues may occur during the upload and stamping processes. Please use one single font for a set of
plans.
• Accepted fonts include basic system fonts such as Arial and Times New Roman in their standard
format. For a full list of approved fonts, download the Approved Fonts List.
• Rejected fonts include fonts with the suffix MT.
• Specialized, user-installed fonts do not work. Please avoid using custom or specialized fonts.
2.4 Requirements for All Uploaded Files
All uploaded files must follow a set of requirements in order to be accepted by Fast Track and speed up
the review process. Use this checklist to make sure you are ready to upload your plans and
documentation.
✓ Files are submitted in PDF Format.
✓ Files are upright; right side up. Documents submitted upside down or sideways will not be
accepted.
✓ Files must not contain layers. Layered files are not accepted. You can check your plans for layers
by opening in Adobe Reader. Note to Design Professionals: Please turn off the layer option
when plotting/exporting to PDF. Please see this AutoDesk support article for more information.
✓ Architectural or Professional Engineered Plans/Drawings should have each page digitally signed
and sealed. Project Documentation only requires the first page to be digitally signed and sealed.
This will be covered in the Digital Signature lesson of this course.
✓ Files must be formatted in standard sizes. Examples of accepted standard file sizes: 8.5x11,
11x17, 24x36, 30x42.
✓ Files cannot be more than 10MB.
✓ File names must not exceed 40 characters.
✓ Do not use commas or special characters; hyphens and underscores only.
✓ You may use dashes to separate words in the file name or push the words together. Do not
leave any blank spaces.
For specific filename and project document requirements, please see the next section, 2.5 Project
Documentation and Plan File Requirements.
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2.5 Project Documentation and Plan File Requirements
2.5.1 Plan File Requirements

Architectural or Professional Engineered drawings are considered Plan Files.
✓ Files may be in portrait or landscape and must be uploaded in their correct orientation.
✓ Only one page per file is allowed. Files must not contain layers.
✓ File names shall first include Design Professional’s sheet number, then a brief
description. Example: A1.1-First-Floor-Plan.pdf (Updated requirement)
✓ A site plan must be included in Residential and Commercial building permit applications
for site work, new construction or additions. This file must contain the words site plan,
plot plan or survey. Example: A1-Plot-plan.pdf
✓ If more than 30 files are uploaded, an index sheet is required and must be uploaded.
The file name for the index sheet must contain the word index. Example: my-project-
index.pdf
✓ The biggest change is that files must now be named starting with the sheet number
assigned by the design professional, then a short description of that sheet’s content. If
the design professional assigned the number A 5.13 to the sheet containing the third-
floor plan the sheet should be named A5.13-Third-Floor-Plan.pdf.
2.5.2 Project Documentation File Requirements

Any supporting document that is not part of the architectural or Professional Engineered drawings is
considered to be “Project Documentation”. These files should follow the below requirements.
✓ Files must be in portrait orientation, multiple pages per file is allowed.
✓ It is important to note that Project Documentation is uploaded to the E-Submittal
Plans/Documents portal, as it is review related. Do not upload to the General Documents portal.
✓ File names must begin with PD- in order to identify that these files are project
documentation and not design files. After the prefix, add a short description of the file
such as, energy-calcs. For this example, you would save the file as PD-Energy-Calcs.pdf.
2.5.3 Renaming Digitally Signed Documents
Using the ‘File, Save As’ command to rename a signed
document can remove or invalidate signatures.
To rename a previously signed document to match a
previously uploaded version and avoid invalidating a
digital signature, right click the file in its stored location
and select “Rename” in the pop-up dialogue. Name the
file exactly as it was in the previous upload.
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2.6 Forms, Fees and Resources – How to Download Permitting Forms

This resource is very important to be aware of. The
link, which is located in the sidebar, is visible from
any page on Fast Track.
This is a screenshot of the Forms, Fees and Resources
webpage on Fast Track. The first link on the list will
take you to the Permitting Forms page on
www.ocfl.net.
This page contains many helpful links including the
Permitting Forms link where you will be able to
download the PDF version of all permit applications,
Revision Request Sheets, Blower Door Test forms and
much more.
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2.7 Digital Signature Requirements

Architectural or Professional Engineered Plans/Drawings should have each page digitally signed and
sealed. Project Documentation only requires the first page to be digitally signed and sealed.
2.7.1 Electronic Signature versus Digital Signature

These two terms are often used interchangeably, but in the context of electronic plans submission when
using Orange County's electronic submittal process, we would like to clearly differentiate the two.
Orange County only accepts the use of a Digital Signature.
Orange County Permitting Services has implemented digital signature requirements on electronic plans
in order to comply with State of Florida statutory requirements & administrative codes such as, but not
limited to Professional Engineers FS‐471.025, Architects FAC 61G1‐16 , FS‐481.221 and FAC 61G15‐
23.003. Orange County Government cannot approve plans attached to a permit application until we
receive plans signed and sealed utilizing a third-party certificate authority.
2.7.2 Electronic Signatures versus Digital Signatures - What's the difference?

Electronic Signature:
• Refers to any electronic process that indicates acceptance of an agreement or record.
• Uses a variety of common electronic authentication methods to verify signer identity, such as
email, social IDs, passwords, or a phone PIN. Standard e-signatures use single-factor
authentication. Enhanced e-signatures use multi-factor authentication to increase security when
needed.
• Demonstrates proof of signing using a secure process that often includes an audit trail along
with the final document.
• Does not necessarily guarantee that the document has not been altered.
Digital Signature:
• Digital signatures use a specific method to sign documents electronically.
• Online equivalent of a notarized signature
• Uses a certificate based-digital ID to authenticate the signer’s identity.
• Demonstrates proof of signing by binding each signature to the document with encryption-
validation. This is done using trusted third-party Certificate Authorities (CA’s) or Trust Service
Providers (TSPs).
• Encrypted validation adds an additional layer of security and ensures data integrity.
• Proves that the document has not been altered by anyone since the verified signer sealed the
document.
2.7.3 Tools and Components of a Digital Signature

1. A PDF authoring program such as Adobe Reader, Acrobat Standard or Pro: Most Digital
Signatures are built using the Adobe platform, but these products are not required.
2. When required, the design professional's seal in jpeg format: Adobe integrates the seal with
the digital certificate. One method to obtain the seal is to scan the wet stamp and save it in a
two-inch, square jpeg file. It can then be integrated with your digital certificate.
3. Digital Certificate: The Digital Certificate provides proof of identity in online transactions. A
Digital Certificate is unique to the individual and the specific time a document is signed. The
typical Digital Certificate includes the signer's full name, email address, professional
qualifications for signing and a certificate authority file, token key or serial number unique to
the digital ID.
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4. Unique Identifier (hash): When the design professional clicks “sign” in Adobe Acrobat, a unique
digital fingerprint (called a hash) is created using a mathematical algorithm that will be specific
to this particular document. The slightest change to the document would result in a different
hash. The hash is encrypted using the Professional Engineer’s private key from the Digital
Certificate. The encrypted hash and public key are combined into a Digital Signature, which is
applied to the document.
5. Accuracy Statement: An accuracy statement must be included on all plans developed by a
Professional Engineer. Other design professionals such as Registered Architects, Registered
Landscape Architects and Professional Surveyors and Mappers do not require this statement.
Additional information about the accuracy statement and information that must be included
with it when a seal is not present may be found in section 2.6.9 Accuracy Statement
Requirement for Professional Engineers, below.
2.7.4 Signing
The signer's identity, digital seal and signature must be validated by a third-party Certificate Authority.
Self-Signed documents are not accepted.
2.7.5 Third-Party Certificate Authorities

You may obtain a Digital Signature certificate from any valid third-party Certificate Authority. Below are
a few examples of the most commonly used third party certificate authorities. Please note that these
are examples and Orange County Government does not require you to use any specific product.
• Identrust – https://identrust.com/certificates/
• Entrust – http://Entrust.com/
• Globalsign – https://www.globalsign.com/en/digital-signatures/
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2.7.6 Verification
Orange County Building Division uses Adobe Acrobat as a tool to verify digital signatures. All digital
signatures must be successfully validated in order to be approved. Orange County reviewing divisions
cannot accept electronic plans that were submitted without being digitally signed using a third-party
certificate authority and verified successfully. When the signature is verified, reviewers are assured that
the data in the document has not been altered since the signature was applied. Even the slightest
change to the original document will cause a validation failure to occur.
2.7.7 Testing Your Certificate

Verify your digitally signed drawings in Adobe
Acrobat or Adobe Reader before submitting
your plans online to Fast Track to be sure the
Digital Signature will be considered valid. This
will help you avoid the process of being denied
on the basis of invalid certificate and having to
re-upload your plans. Use the Certificate
Viewer tool to make sure that the design
professional’s name that is listed on the
summary tab matches the name on the seal.
This cannot be the third-party Certificate
Authority or a company name, it must be the
design professional’s name.
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2.7.8 Digital Signature Bar

When opening a signed plan file, the signature bar should be displayed if a signature is attached. Clicking
on panel will allow you to verify the necessary signature components.
2.7.9 Accuracy Statement Requirement for Professional Engineers

Professional Engineers who are digitally signing documents must include an accuracy statement,
however the seal itself is not required. If the seal is not present, additional information must be included
along with the accuracy statement. Here are examples of each format from Florida Administrative Code
61G15-23.004:
1. When a digitally created seal is used, an accuracy statement must accompany the seal:
This item has been digitally signed and sealed by [NAME] on the date adjacent to
the seal.
Printed copies of this document are not considered signed and sealed and the
signature must be verified on any electronic copies.
2. When a digitally created seal is not used, the Name, State, Professional Engineer and License number must
be included along with the accuracy statement:
[NAME], State of Florida, Professional Engineer, License Number [NUMBER]

This item has been digitally signed and sealed by [NAME] on the date indicated here.
Printed copies of this document are not considered signed and sealed and the signature must be
verified on any electronic copies.
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2.7.10 Digital Signature Checklist

Please use this list to ensure that your documents are signed correctly prior to submission. Remember
to test your signature using Adobe Acrobat or Adobe Reader to ensure that your signature is valid.
An Professional Engineer’s Digital Signature must follow Florida Statute 471.025, and Florida
Administrative Code 61G15-23.004. If these requirements are not met, your plans/drawings will not be
accepted. Please double check prior to submission and make sure that your signature contains these
elements:
✓ Image of license holder’s seal, if required, adhering to requirements set forth by each
discipline’s governing board.
✓ Name of licensee shown in seal or accuracy statement matches the name shown in the
summary tab of the certificate viewer tool.
✓ Date upon which the document was digitally signed.
✓ Third-party company listed under "Issuer".
✓ License Number.
✓ Accuracy Statement (Professional Engineer Requirement Only).
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3 Residential Permit Application and Plans Submittal

3.1 Getting Started
Get started by logging in to Fast Track Member Services. Once logged in, you will see the “FastTrack My
Services Dashboard”. This dashboard appears similar to the homepage, contains more tools for logged-
in users.
Click the “Apply for Permits” icon in the dashboard or the Menu dropdown and then select "Apply for a
Permit." You will then select the type of permit you wish to obtain. Some options shown below may not
be available based on your account type. The type of permits that appear on the Apply for a Permit page
are determined by your license type. If the correct permit types do not display, please contact
[email protected].
Figure 2 - Fast Track Homepage (Logged-in User View)

Figure 1 - Fast Track My Services Dashboard
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3.2 Apply for a Permit

The “Apply for a Permit (Choose Type)” page will load. You will then select whether you are applying for
a Residential or Commercial permit. Again, you will see all permit types on this page that your license
type allows you to apply for. If you do not see the correct application type, please contact
[email protected].
The following screenshot shows various permit types available based on the account holder license type.
If no license type is recorded, you will be able to choose permit types available to Owner-Builders or
those that allow submission on behalf of a contractor.
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3.3 Residential Permit Application Step 1: Addressing

Once you have selected the type of permit you wish to apply for you will move on to Step 1 of the
permit application process. In this step, you will enter the property address or request one to be
assigned by the Zoning Division.
3.3.1 Choose Existing Address

If you use the "Choose Address" option, you must
have a valid address that is already in the system.
In general, less is more when using the search
function to identify the project address. Enter just
the street name and select the correct address
from the options that appear.
3.3.2 Request an Address from Zoning

If a valid street address does not exist, you will
need to use the "Request an Address from
Zoning" feature. Enter the parcel identification,
which is the section, township and range, and
select Search button. Click on the correct parcel
and click continue.
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3.4 Residential Permit Application Step 2: Building and Work Type

In this portion of the process, you will select the building type and work type from the appropriate drop-
downs. If the building type and work type for your project does not exist, electronic submission is not
available at this time.
These are the building types that are available:
• Single Family
• Two Family
• Mobile Home
• Residential Garage/Carport
• Outdoor Pool/Boat Dock
• Shed/Barn/Boathouse
• Non-Census (Miscellaneous)
• ADU (Accessory Dwelling Unit)
These are the work types that are
available:
• New Construction
• Repair
• Alteration
• Addition
• Move
• Relocate
• Tie-Down in a Mobile Home Park
• Tie-Down on Private Property
• Screen Room
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3.5 Residential Permit Application Step 3: Permit Application Page 1

3.5.1 Application Page 1 – Top
The top of the application page 1 requests required permitting information. Asterisks denote required
fields. At a minimum, these fields must be populated. Please enter as much information as you have.
Under the Contact Email field, please list all contact emails that should receive permitting updates. Use a
comma to separate the email addresses, no spaces.
Special note for Homeowners applying for
Owner-Builder permits: For Residential and
Commercial permits, the applicant must leave
the Contractor License Number and Name of
License Holder fields blank. For Sub-Permits,
the applicant may type "HMO" in the
Contractor License Number field or click on the
"Search" button next to the Name of License
Holder field and select the green, Make this a
Homeowner Permit button.
3.5.2 Application Page 1 – Bottom

The Owner Estimated Value should equate to
the cost of work being done, not the value of the
final product.
Once all information is filled in, you will select
the continue button to proceed to Step 4 of the
application process.
A Master File is a pre-approved set of plans for
townhomes and single-family homes based on
models. Only select yes to Master File Y/N if you
have a pre-approved Master File on record with
the Division of Building Safety. If you are using a
Master File to apply for this permit, please enter
the model name.
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3.6 Residential Permit Application Step 4: Plans and Documents Upload

On this page, you will upload your plans and
documentation. Please refer to section 2.2 – 2.6 for
all upload requirements.
Any permits requesting an address will require a
Site Plan to be uploaded before the continue
button will appear. This file must contain the
words ‘site plan’, ‘plot plan’ or ‘survey’. Example:
“10Street-Plot-plan.pdf”
It is important to note that there are two upload
links, one for review related plans and documents
and another for general documents.
E-Submittal Plans/Documents (the top link) is for
plans and project documentation; i.e. review
related documents and drawings.
Other Documents (the bottom link) is for
administrative documents; i.e. Page 2 of Permit
Application, Extension Requests, etc. See section
3.6.2 for additional upload instructions.
Once you have successfully uploaded your documents you will see a message that confirms the
successful upload and shows the "Close Window" option. This must be selected to continue.
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3.6.1 File Upload Error Message

If you receive a file upload error, a message will indicate that a file or files were not successfully
uploaded. In the example below, the file name was longer than 40 characters long. You may receive
errors for more than 30 files without an index, file name length or file size exceeding 10 MB.
3.6.2 “Other Documents” Upload

The Upload process is the same for both Residential & Commercial. This upload window looks slightly
different from the Plans and Review documents upload link. This uploader helps you to identify the
types of files that you are submitting.
It is suggested to upload the Page 2 of the permit application at this time, but it may be completed later.
Remember to download any documents you need such as the Building Permit Application and the
N.O.C. from the Forms, Fees and Resources page.
3.6.2.1 Document Type Selector

Please select the Document Type using this dropdown. This will greatly assist staff in the identification of
your document.
3.6.2.2 Document Description

Please identify the document that you are uploading. The list shows the available types of files to be
uploaded. The Page 2 and Notice of Commencement is not required at the time of initial submission.
Page 2 must be uploaded prior to issuance of the permit. The certified Notice of Commencement
(N.O.C.) is required before the first inspection. Note: If N.O.C. requires certification, this form may be
emailed directly to [email protected] for processing. You will use this uploader to submit Page 2 and
any other general documents whenever you are ready.
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Once you have selected the documents and

uploaded them, select, “Close Window” to
continue just as you did with the Plans and
Review documents.
3.6.3 Uploaded Files – Awaiting Verification

Once you have uploaded all your files to both
links and have closed both upload windows, you
will be directed back to the Step 5 main page
which will reload automatically and show you all
the files that were successfully uploaded. At this
time, you may add any additional files that were
missed by repeating the upload process.
File Type Identification during the upload process
allows the system to separate files into their
category, speeding up the review process.
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3.7 Residential Permit Application Step 5: Submit or Save

In Step 5 of the Residential Permit Application process, you will have the option to “Submit Application”
if it is complete or “Save Application Information” if you need to save your work and return to it at
another time. If you choose to save the information, it will not be submitted for any processing until you
have clicked the “Submit Application” and “Finish”
buttons.
Once you have selected the “Submit Application” or
the “Save Application Information” option, you must
click the “Finish” button to complete the process.
This differs from the end of the Commercial
application process in that fees are not collected at
this time.
Submit Application
This option will submit the application to the
Residential Plans Review section for verification.
Save Application Information
You may use this save option to complete payment
later.
Finish Button
Once you have selected “Submit Application” or
“Save Application Information”, you must click the
“Finish” button to complete the process.
3.8 Fee Payment
Once you have submitted your application fees will
appear in your "My Permits" page. You will not be
able to actually pay these fees until the permit is
ready to issue.
Once the permit is ready to issued you will have two
options for paying fees. You may use an escrow
account or pay with a credit card.
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3.8.1 Fee Payment Options

Escrow Payment
Once you have selected “Pay from Escrow” and clicked “Continue”, you will be prompted to read the
Terms and Conditions. Once you are ready, check the Terms and Condition checkbox to affirm you have
read and agreed and click “Process the Payment”
Credit Card Payment
Once you have selected “Pay with Credit Card” radio button and clicked continue, you will see the Credit
Card Payment form. Fill out all fields, including the Terms and Conditions checkbox. When you are
finished, click “Process the Payment.”
3.8.2 Transaction Receipt

After the payment is processed, it will allow you to
print the Official Transaction Receipt for your
record. Select “Continue on to My Permits” to go
back to your “My Permits” page. The Residential
Permit Application process is now complete.
Click the “Official Transaction Receipt” hyperlink to
download a copy of the receipt in PDF format.
This completes the residential application process.
Please review the Permit Statuses, Review Statuses
and Issuance sections for the next steps.
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4 Commercial Permit Application and Plans Submittal

4.1 Getting Started
Get started by logging in to Fast Track Member Services. Once logged in, you will see the “FastTrack My
Services Dashboard”. This dashboard appears similar to the homepage, contains more tools for logged-
in users.
Click the “Apply for Permits” icon in the dashboard or the Menu dropdown and then select "Apply for a
Permit." You will then select the type of permit you wish to obtain. Some options shown below may not
be available based on your account type. The type of permits that appear on the Apply for a Permit page
are determined by your license type. If the correct permit types do not display, please contact
[email protected].
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4.2 Apply for a Permit

The “Apply for a Permit (Choose Type)” page will load. You will then select whether you are applying for
a Residential or Commercial permit. Again, you will see all permit types on this page that your license
type allows you to apply for. If you do not see the correct application type, please contact
[email protected].
The following screenshot shows various permit types available based on the account holder license type.
If no license type is recorded, you will be able to choose permit types that allow submission on behalf of
a contractor.
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4.3 Commercial Permit Application Step 1: Addressing

Once you have selected the type of permit you wish to apply for, you will move on to Step 1 of the
permit application process. In this step, you will enter the property address or request one to be
assigned by the Zoning Division.
4.3.1 Choose Existing Address

If you use the Choose Address option, you must
have a valid address that is already in the system.
In general, less is more when using the search
function to identify the project address. Enter just
the street name and select the correct address
from the options that appear.
4.3.2 Request an Address from Zoning

If a valid street address does not exist, you will
need to use the Request an Address from Zoning
feature. Enter the parcel identification, which is
the section, township and range, and select Search
button. Click on the correct parcel and click
continue.
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4.4 Commercial Permit Application Step 2: Building and Work Type

In this portion of the process, you will select the building type and work type from the appropriate drop-
downs. If the building type and work type for your project does not exist, electronic submission is not
available at this time.
These are the Building Types that are available:
• Townhouse
• Three/four family
• Five or more family
• Hotel/Motel/Timeshare
• Store/Shop/Warehouse/Mall/Restaurant/Laundromat
• Office/Bank/Professional
• School/Educational
• Church
• Factory/Plant
• Hospital/Clinic/Rest Home
• Recreational/Social/Sauna
• Miscellaneous Commercial
• Shed/Barn/Silo/Post Office/Jail/Boat
House
• Outdoor Pool/Boat Dock
• Transient Parking Garage
• Service Station/Repair Garage
• Public Works/Utilities
• Rooming House
These are the Work Types that are available:
• New Construction
• Alteration
• Addition
• Site Work Only
• Repair
• Convert
• Screen Room
• Detached Garage
• Install Tank
• Remove Tank
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4.5 Commercial Permit Application Step 3: Permit Application Page 1

4.5.1 Application Page 1 – Top
The top of the application page 1 requests
required permitting information. Asterisks
denote required fields. At a minimum, these
fields must be populated. Please enter as
much information as you have. Under the
Contact Email field, please list all contact
emails that should receive permitting
updates. Use a comma to separate the email
addresses, no spaces.
4.5.2 Application Page 1 – Bottom

The second portion of the info page becomes
more specific to Commercial type Projects.
Intended Use of Space
Please select the most appropriate use for the
space.
Does the project require more than one
building permit?
A Project is defined in Orange County as any
request for more than one building permit,
not including sub-permits. Only select "yes" if
multiple building permits are necessary. This
applies to a scope of work that contains
multiple structures. Consider detached
garages, dumpster enclosures and retention
walls.
If you select yes, you must enter the total
number of permits needed in the field below.
This will create “child permits” and their
information will be entered in the next step.
Owner Estimated Value
The Owner Estimated Value should equate to
the cost of work being done for this permit
only. If this is a project permit, exclude the job
valuations for the additional structures from
this job cost. These will be entered
individually by permit.
Related/Associated Building Permit Number
Entering a permit number in this field will link
your application to an existing permit number, creating a project. Do not enter an associated permit
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number if the intent is not to create a project. See section 5 Additional Permit(s) During the Review
Process – Creating a Project for instructions on permit creation.
Master File Model Name
A Master File is a pre-approved set of plans for townhomes and single-family homes based on models.
Only enter information in this field if your company has a pre-approved Master File.
Once all information is filled in, you will select the continue button to move to Associated Permits.
4.6 Commercial Permit Application Step 4: Associated Permits
On this page, the number of needed associated
permits you entered on the previous page should
appear automatically. If more permits are needed click
Add Associated Permit.
Enter an Address for the associated permits by clicking
the Change button. The other required fields must be
completed to move forward.
Note: Job Valuations entered are for the individual
structures. Do not enter full job valuations on these
fields.
Once you change the address on permit 1, the
additional associated permits will populate with the
same address, but you are able to change them to
unique addresses if this is necessary.
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4.7 Commercial Permit Application Step 5: Plans and Documents Upload

On this page, you will upload your plans and documentation.
Please refer to section 2.2 – 2.6 for all upload requirements.
Any permits requesting an address will require a Site Plan to
be uploaded before the continue button will appear. This
file must contain the words ‘site plan’, ‘plot plan’ or ‘survey’.
Example: “10Street-Plot-plan.pdf”
It is important to note that there are two upload links, one for
review related plans and documents and another for general
documents.
E-Submittal Plans/Documents (the top link) is for plans and
project documentation; i.e. review related documents and
drawings.
Other Documents (the bottom link) is for administrative
documents; i.e. Page 2 of Permit Application, Extension
Requests, etc.
Once you have successfully uploaded your documents you will see a message that confirms the
successful upload and shows the Close Window option. This must be selected in order to continue.
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4.7.1 File Upload Error Message

If you receive a file upload error, a message will indicate that a
file or files were not successfully uploaded. In the example
below, the file name was longer than 40 characters long. You
may receive errors for more than 30 files without an index, file
name length or file size exceeding 10 MB.
4.7.2 “Other Documents” Upload

The Upload process is the same for both Residential &
Commercial. This upload window looks slightly different from
the Plans and Review documents upload link. This uploader
helps you to identify the types of files that you are submitting.
It is suggested to upload the Page 2 of the permit application at this time, but it may be completed later.
Remember to download any documents you need such as the Building Permit Application Page 2 from
the Forms, Fees and Resources page.
4.7.2.1 Document Type Selector

Please select the Document Type using this dropdown. This will greatly assist staff in the identification of
your document.
4.7.2.2 Document Description

Please identify the document that you are uploading. The list shows the available types of files to be
uploaded. The Page 2 and Notice of Commencement is not required at the time of initial submission.
Permit Application Page 2 must be uploaded prior to issuance of the permit. The certified Notice of
Commencement (N.O.C.) is required before the first inspection. Note: If the N.O.C. requires certification,
this form may be emailed directly to [email protected] for processing. You will use this uploader to
submit Page 2 and any other general documents whenever you are ready.
Once you have selected the documents and uploaded them, click “Close Window” to continue.
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4.7.3 Uploaded Files – Awaiting Verification

Once you have uploaded all your files to both links and
have closed both upload windows, you will be directed
back to the Step 5 main page which will reload
automatically and show you all the files that were
successfully uploaded. At this time, you may add any
additional files that were missed by repeating the
upload process.
File Type Identification during the upload process
allows the system to separate files into their category
automatically, speeding up the review process.
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4.8 Commercial Permit Application Step 6: Pay Applicable Fees

Now that you have completed the initial submission
process, you must pay Applicable Commercial Permit
fees and Zoning addressing fees in an address was
requested. If you are not ready to pay fees and
complete the initial application process at this time,
you may select Save to Shopping Cart or Save
Application Information. Either option will allow you to
return to complete payment at a later time. To view
plan submittal fees, please view Page 39 of the Orange
County Fee Directory.
4.8.1 Fee Payment Options

Escrow Payment
Once you have selected “Pay from Escrow” and clicked
“Continue”, you will be prompted to read the Terms
and Conditions. Once you are ready, check the Terms
and Condition checkbox to affirm you have read and
agreed and click “Process the Payment”
Credit Card Payment
Once you have selected “Pay with Credit Card” radio
button and clicked continue, you will see the Credit
Card Payment form. Fill out all fields, including the Terms and Conditions checkbox. When you are
finished, click “Process the Payment.”
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4.8.2 Transaction Receipt

After the payment is processed, it will allow you to
print the Official Transaction Receipt for your
record. Select Continue on to My Permits to go back
to your My Permits page. The Commercial Permit
Application process is now complete.
Click the Official Transaction Receipt hyperlink to
download a copy of the receipt in PDF format.
This completes the application process. Please
review the Permit Statuses, Review Statuses and
Issuance sections for the next steps.
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5 Permit Statuses Key

• Internet Incomplete: Permit creation in progress, submittal fee(s) not paid, uploads incomplete.
• Address Pending: An address has been requested. Zoning has not completed the Address
Request Permit. In order for Zoning to review and approve the permit, a site plan must be
uploaded.
• Internet Pending: The application and uploads have been submitted successfully. Address
requirements have been completed, upload verification and plan review are pending.
• New: Uploads have been verified and permit application and documentation are ready to be
routed through the review process.
You will likely not see this status as it
moves from Pending to New to Review
quite quickly.
• Review: The review process is
underway.
• Final Plan Prep/Final Issuance: Plans
and documents are electronically
stamped and a final review of all
documentation occurs. If no Page 2 has
been submitted, this unmet
requirement will be identified at this
time.
• Ready to Issue: Plans and
documentation have met final
approval and have been stamped. If
any applicable fees have been
identified, they will need to be paid
prior to issuance.
• Issued: The permit has been issued and
is available to download.
• Complete: Final inspections have
occurred and been recorded; the
project has been completed.
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5.1 Tracking Your Review Status

On the Permit Details page there is a Processes and Reports section which will display the real-time
status of your reviews. All reviews must be complete before you can re-submit. Please check the status
of all the reviews in your permit before contacting help.
5.1.1 In-Review Status

During the review process, the status should read, “Open”. If the status shows, “Closed”, this may
indicate a system error, please email [email protected] for Residential or [email protected] for
Commercial to resolve this issue.
5.1.2 Post-Review Statuses
5.1.2.1 Approved
This reviewing section has reviewed your plans and have approved them. If you have to re-submit due
to deficiencies in other areas, they will have to review and approve your next set of plans (usually
referred to as “layer 2”) as well.
5.1.2.2 Deficiencies
Deficiencies have been identified by this reviewing section. An email notification outlining deficiencies
will be sent to email(s)on record for the permit.
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5.2 Plan Review Comments

5.2.1 Plan Review Comments Email
This email will have a Plan Review Comments letter attached for your review. Below is an example of a
Plan Review Comments Email. Both Commercial and Residential use the same format.
5.2.2 Plan Review Comments Letter

Attached to the email, will be a letter with the
actual comments. The deficient items are outlined
in this section. If you see that the status is
"Awaiting" or "Not approved", for either Utilities or
Impact Fees, please contact the relevant phone
number.
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6 Additional Permit(s) During the Review Process - Creating a Project

At times, additional permit application(s) may be required during the review process for projects that
contain multiple structures. An applicant may use the "Project" feature in the Commercial application,
but this feature does not exist for Residential yet.
If the applicant does not identify this need, it may be identified and requested by the plans reviewer.
Examples of items that could trigger this request: a dumpster enclosure, retention wall or a drive-thru
awning.
If additional permits are necessary after the initial application was completed, download a copy of the
Building Permit Application and upload it to the E-Submittal Plans/Documents upload link (top link). The
status of the permit will determine if and when the additional permit(s) may be added to the main
application, or if a new permit application would need to be initiated on Fast Track. Please review the
process requirements based on the permit's status below the graphic.
Remember, you must click the "Submission Complete" button in order for the review process to begin.
Electronic Plans and Related Documents: Upload any additionally required permit application to the top
link.
Submission Complete Button:
Nothing will be actually
submitted and reviewed until
you click this button. It is very
important to remember that this
is a necessary step to complete
once you have uploaded
necessary documents.
Latest Update: Files that have
been uploaded and are awaiting
verification will appear here.
Ensure all necessary files show
up here before clicking
Submission Complete.
For additional questions
regarding adding building
applications, please contact
[email protected].
6.1 Permit Statuses

Not Yet Routed for Review;
Internet Incomplete, Internet
Pending or New
If the main building permit
shows Internet Incomplete status, an applicant may submit a request for additional permits via email.
For residential permits, the request should be emailed to [email protected]. For commercial permits,
the request should be emailed to [email protected]. Orange County Division of Building Safety will
edit the number of permits for the project and enable the applicant to edit the scope of work
information and job valuations.
6-37
If the main building permit shows Internet Pending or New status, one must notify the reviewing staff of
the intent to add a permit to a project. You may do so by uploading the first page of the Application for
Building/Land Use Permit for each permit being requested to the main building permit on Fast Track,
using the e-Plans/Documentation link.
Staff will review the application(s) and create the permits from the administrative end. If the main
building permit included the cost of the project permits, please submit a request on company letterhead
requesting an amendment to the job valuation of the original permit. This request must be
signed/notarized by the contractor of record or applicant if no contractor has been assigned.
In-Review Status
For permits in review, the applicant needs to upload completed Application for Building/Land Use
Permit to the main building permit on Fast Track under the e-Plans/Documentation link as part of the
corrections process. Staff will review the application(s) and create the permits from the administrative
end.
Ready to Issue Status
At this stage in the process, it is only possible to add any additional permit application(s) in order to
amend the scope of work before the permit is issued. In the case that the permit is approved but not yet
issued, a notarized letter on company letterhead should be uploaded to the main permit at the "e-
Plans/Documentation" link requesting that the permit be placed in "deficient" status so that the
additional application(s) may be added. At the time that the new applications are uploaded, a revised
set of plans clearly indicating the change in scope of work must also be uploaded.
Issued Status
Additional permits may not be added to the main building permit. Please apply for any additional
permits using Fast Track.
For additional questions regarding adding building applications, please contact [email protected] for
residential applications and [email protected] for commercial applications.
6-38
7 Submitting Plans Corrections and Revisions

7.1 Submitting Plans Corrections
Once a submission has been reviewed, the upload
links will become active again for the upload of
corrected plans and documents. If a deficiencies
email has been received, the system is ready for
corrections to be submitted. Access the upload
links by viewing the Permit Details page and click
“Attach a Document or Plan” at the top of the
page, or above the list of uploaded files. To access
the Permit Details page, simply login to Fast Track
and click on the permit number. There are two
ways to submit corrected documents. You may
upload using the main link or you may replace the
specific file using the “Upload New Version” link
next to the file.
If using the main upload link, your new file(s) must
be named in the same manner as the original
submission; this includes spaces, and
capitalization of letters. You can use the “View
previous versions” link next to each replaced file
to view previous versions.
When using the “Upload New Version” link next to

the file, the system will automatically rename the
file for you to match the previously submitted
filename. Please make sure you are uploading
the correct version of the document.
7.1.1 Upload New Version Feature Instructions

1. Click on Upload New Version next to the file you wish to replace.
2. Click Browse to search for the new file to be uploaded.
7-39
3. Use your system file browser to select the new file.
4. Once selected, click “Upload File” to make the replacement.
5. When complete, click “Close Window”.
We highly recommend that this feature is used to avoid duplicate submittals of the same
sheet/document.
7.2 Submitting Plans Revisions
Once a permit is issued and changes are necessary to your issued permit's plans or documents, you will
start the revision process. The steps are the same as submitting Corrections, but the permit status will
be "Issued". Click the permit number to enter the permit details page. The revision process will follow
the same steps as if you were submitting new plans and/or documents or submitting a correction.
Residential and Commercial Revision Request Sheets are available on the Permitting Forms page. For
help locating these forms, please see the Forms, Fees and Resources section.
7-40
7.3 Completing a Corrections or Revisions Submission

Once you have uploaded your plans and/or
documents, you will see a "Submission
Complete" button. Select this button to
complete the Upload process. If you do not
see this button, then close all Internet
windows, clear history log, clear browser
cache and log in again. The Submission
Complete button should appear between
the two upload links. It is very important
that this step is not missed. No correction or
revision will be submitted if this is not
clicked.
8 Final Steps
8.1 Ready to Issue Status
Congratulations, you have successfully
completed the electronic application and review process and are ready to receive your issued permit.
Once all Review Statuses show "Approved", an e-mail is generated with a Ready to Issue letter attached.
8.2 Email Notification
An email will be generated with the Ready to Issue letter as an attachment.
8-41
8.3 Ready to Issue Letter

A Ready to Issue letter will advise you of the final
steps which must be completed before the
Permit and Stamped Plans are made available to
download. It will also include a summary of any
final fees due, if applicable.
Permit Number: The permit number will be
displayed at the top of the page.
Steps: The steps needed to complete in order to
obtain the issued permit.
Contractor Verification: If no licensed contractor
has been assigned to the permit, this must be
completed. This process is outlined in the
following section.
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8.4 Assigning a Contractor and Contractor Verification

8.4.1 Assigning a Contractor
Sometimes a permit is applied for by a third party, by a design firm or prior to a Contractor actually
being hired. In these cases, a Licensed Contractor with a Fast Track account will need to be assigned to
the permit.
If a licensed contractor was not assigned during page 1 of the application process, a licensed contractor
must be assigned and that contractor must verify the permit before it can be issued.
Use the search function to find the Contractor to whom you would like to assign the permit. Last name is
usually all that is necessary to find the license holder. Once you select their license number you will need
to click the Save button to the right to complete the process.
Not Assigned: If you see this message, a license holder capable of obtaining permits of this type must be
assigned to the permit and must accept the permit with a Fast Track account. To do this, use the Search
button to the right to locate the contractor.
NOTE: If this permit is put out to bid, the contractor who takes the permit must be willing and able to
setup a Fast Track account if they do not already have one.
Search Button: Use the search function to find the Contractor to whom you would like to assign the
permit. Last name is usually all that is necessary to find the license holder. Once you select their license
number you will need to click the “Save” button to the right in order to complete the process.
Save Button: This will complete the assignment process, but the contractor will still need to login to
their account to accept the assignment.
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8.4.2 Contractor Verification

A Licensed Contractor must verify a permit that is assigned or it will not be issued. A Licensed Contractor
can verify the assigned permit at any time up to the point of issuance. The Contractor License must be
active at time of acceptance.
To complete this process, a Licensed Contractor must log in to their Fast Track account attached to their
license and use the menu dropdown to select My Permit Verification. A list of permits will display and
the contractor must accept the permit (s) to move forward.
A Licensed Contractor's Fast Track account must accept the issuance of a permit. Any Licensed
Contractor that bids on a permit is required to have an account to accept permit issuance.
My Permit Verification: Click here to view assigned permits. The License Holder will need to accept the
assigned permit in order for it to be issued. The screenshot below shows an example of the page.
8-44
8.5 Permit Issuance

Once all requirements have been met, an email will be sent with your permit included as an attachment
to all emails on file for this permit application. The permit and all documentation and stamped plans are
also available to download from your Fast Track Member Services Account.
8.6 Download Issued Permit from Fast Track

Once your permit has been issued you may also download a copy from Fast Track. It will be located at
the bottom of the permit details page.
View Building Permit Form: Download a
copy of your issued permit by clicking this
link.
View Holds: This new feature will be highly
valuable later in the process when all
inspections have been completed and you
are ready to obtain your Certificate of
Occupancy.
Verified Documents: This is where verified
and stamped copies of your reviewed
documents will be available to download.
None are showing in this example.
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8.7 Building Permit Form

This is your copy of the issued permit. This building permit must be posted in a prominent location at
the jobsite at all times.
8-46
8.8 Download Approved Plans from Fast Track

Fast Track now includes a feature that allows you to download all approved plans for your permit in one
click. On your permit details page, use the link “Click Here to Download All Approved Plans”. A popup
window will appear with a link to “Download Approved Plans”. A copy of these plans must be on site for
all inspections.
8-47
9 Next Steps: Notice of Commencement, Sub-Permits and Inspections

9.1 Notice of Commencement
Now that you have your issued permit, you will need to make sure to submit a Notice of
Commencement (N.O.C.) to be recorded by Official Records. The N.O.C. must be on record in order to
schedule inspections. The Division of Building Safety offers an efficient service to assist with this process.
Please refer to the N.O.C. Training video on the Fast Track Video Library page to learn about this helpful
service.
9.2 Sub Permits

Any applicable Sub-Permits may now be applied for using your approved building permit number as the
main permit. For help with Sub-Permit applications, please view the helpful videos on the Fast Track
Video Library page.
9.3 Inspections
Once your N.O.C. has been received by the Division of Building Safety and appears in the permit details
page, you are ready to begin work and schedule your inspections as necessary. There are two helpful
videos on the Fast Track Video Library page that will guide you through the processes of scheduling,
cancelling, and tracking your inspections.
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10 Contact Information
Use the emails below to contact us with any questions you may have.
• Commercial Assistance and Questions - [email protected]
• Residential Assistance and Questions - [email protected]
• Sub-permits Assistance and Questions - [email protected]
• NOC Assistance and Questions - [email protected]
• Contractor Assistance and Questions - [email protected]
• Digital Signature Assistance and Questions - [email protected]
10-49

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Fast Track User Guide

Residential and Commercial Building Permits

How to apply for Residential and Commercial Building

FAST TRACK USER GUIDE

Table of Contents Section-Page Number

6.1 Permit Statuses .............................................................................................................. 6-37

2 Getting Started; Registration, Requirements and Resources

2.1.1 Account types

2.1.2 Special Instructions for Owner-Builders

2.1.3 Account access

2.5 Project Documentation and Plan File Requirements

2.5.1 Plan File Requirements

2.5.2 Project Documentation File Requirements

2.6 Forms, Fees and Resources – How to Download Permitting Forms

2.7 Digital Signature Requirements

2.7.1 Electronic Signature versus Digital Signature

2.7.2 Electronic Signatures versus Digital Signatures - What's the difference?

2.7.3 Tools and Components of a Digital Signature

2.7.5 Third-Party Certificate Authorities

2.7.7 Testing Your Certificate

2.7.8 Digital Signature Bar

2.7.9 Accuracy Statement Requirement for Professional Engineers

[NAME], State of Florida, Professional Engineer, License Number [NUMBER]

2.7.10 Digital Signature Checklist

3 Residential Permit Application and Plans Submittal

Figure 2 - Fast Track Homepage (Logged-in User View)

3.2 Apply for a Permit

3.3 Residential Permit Application Step 1: Addressing

3.3.1 Choose Existing Address

3.3.2 Request an Address from Zoning

3.4 Residential Permit Application Step 2: Building and Work Type

3.5 Residential Permit Application Step 3: Permit Application Page 1

3.5.2 Application Page 1 – Bottom

3.6 Residential Permit Application Step 4: Plans and Documents Upload

3.6.1 File Upload Error Message

3.6.2 “Other Documents” Upload

3.6.2.1 Document Type Selector

3.6.2.2 Document Description

Once you have selected the documents and

3.6.3 Uploaded Files – Awaiting Verification

3.7 Residential Permit Application Step 5: Submit or Save

3.8.1 Fee Payment Options

3.8.2 Transaction Receipt

4 Commercial Permit Application and Plans Submittal

4.2 Apply for a Permit

4.3 Commercial Permit Application Step 1: Addressing

4.3.1 Choose Existing Address

4.3.2 Request an Address from Zoning

4.4 Commercial Permit Application Step 2: Building and Work Type

4.5 Commercial Permit Application Step 3: Permit Application Page 1

4.5.2 Application Page 1 – Bottom

4.7 Commercial Permit Application Step 5: Plans and Documents Upload

4.7.1 File Upload Error Message

4.7.2 “Other Documents” Upload

4.7.2.1 Document Type Selector

4.7.2.2 Document Description

4.7.3 Uploaded Files – Awaiting Verification

4.8 Commercial Permit Application Step 6: Pay Applicable Fees

4.8.1 Fee Payment Options