Junior Hamdan Nasution

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Junior Hamdan Nasution

[email protected] | +6282267404714 | Binjai, Indonesia

I am an IT professional with almost than 5 years of experience as an Engineer in the internet services
sector, As a current active Information Systems student, I have expertise in Network, Cloud, and
Web Development, as well as excellent troubleshooting skills. I enjoy exploring new technologies
through personal projects. I believe that a tireless passion for technology is the key to creating
innovative solutions. I actively connect with professionals in this field, share knowledge, and always
look forward to continue learning and growing with a vibrant community.

WORK EXPERIENCE

Help Desk Engineer - PT.Rackh Lintas Asia Mar 2020 - Jul 2023
 Provide technical solutions to customers, handle problems effectively to increase customer
satisfaction.
 Maintain technical support documentation for the team to have an efficient reference, creating
detailed records for issues and solutions provided.

Network Operation Center - PT.Rackh Lintas Asia Nov 2019 - Feb 2020
 Active monitoring and quick and efficient diagnosis of network and system issues to maintain
reliability and security.
 Rapid response and efficient problem resolution to ensure optimal availability and network
security.

System Engineer - PT.Rackh Lintas Asia Aug 2019 - Nov 2019


 Server infrastructure management in the data center for optimal performance and continuous
system availability.
 Technical and security support for users and internal sides, focusing on effective protection
against potential threats.

Network Engineer - PT.Rackh Lintas Asia Oct 2018 - Aug 2019


 Design, implementation, and maintenance of local and wide area networks, conforming to
company needs and industry standards to improve efficiency.
 Configuration of network devices such as routers, switches, and access points, as well as fast
and effective troubleshooting to ensure optimal availability.

EDUCATION

STMIK Triguna Dharma Jan 2020 - Present


 Bachelor of Information Systems
 GPA 3,75
SMKS PABA May 2015 - May 2018
 Computer & Network Engineering Department

SKILLS

Soft Skill:
 Time Management  Teamwork  Problem Solving
 Communication  Analytical Skills

Hard Skill:
 System & Network Engineering
 Cloud Computing
 Web Development
 Technical Support
 Troubleshooting
 Design & Editing

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