PUJA AGARAWAL

[email protected]
+91-9920228913

Highly driven Engineering Leader having 20+ years of experience building products and people

SKILLS PROFILE
• Technically-sophisticated professional with a pioneering career reflecting strong leadership qualities coupled
with more than 20+ years’ experience in working in product and engineering space, 15+ years in Engineering
Leadership roles
• Extensive experience initiating and managing software development through building and growing cross-
location multi teams setup. Strategically developed products and accounts, built teams from day 0 and
grew to full function org. Defined and owned org charters, businesses, performed tech trade-offs and
realigned goals through effective org and stakeholder management.
•
EMPLOYMENT HISTORY

Startup Co-founder July 2023 to Present

Currently working on a startup idea with other co-founders, idea is of edtech for students in remote areas who
can take online classes from accredited universities and earn a degree without moving to another city while
taking care of their other responsibilities. My role is head of technology and currently working on MVP/POC
at small scale.

Amazon India Sep 2022 to May 2023

Buy with Prime is a new platform being offered to vendors to take advantage of Amazon supply chain advantage
from vendors own market. To continue with Amazon.com biggest USP of “Returns”, Buy with Prime offers
same service SLAs. I Managed core returns where revamp for future volume of 30 transaction per second is
to be supported for USA release. I inherited org having low job satisfaction and low performing services.In
my role as engineering leader identified gaps, collaborated with product for market research, mobilized and
trained people with an end result of 99.99% up services and 100% job, manager satisfaction, delivered
Shopify integration and cart building in short time, led innovation and hackthon for India org. Hired engineers,
promoted engineers to next level and coached a TPM and senior engineer to manager track. Technology
Stack: AWS Cloud, microservices, dev ops
.

Amazon Music and PXT USA Apr 2021 to June

2022
• Keeping up with the trend of innovation, Amazon Music dreamed of a revolutionary product called AMP,
this mobile app is online radio where any person can host their show. This app architecture was to
support multi-million users to be supported at peak hours. This complex product has multiple
challenges, and I assumed the role of heading the Creator Payment function of engineering for Amp
i.e. Monetization. Job involves defining functional and technical roadmap, building and growing product
and team, hiring the right skill set as per changing product direction and user demand, growing engineers
and managers in their career path. Post cost benefit analysis of multiple existing solution and Amazon
financial downstream system developed high volume system architecture supporting daily processing
of 10million records and incremental development strategy. Through close collaboration with business
and product delivered high impact features on time gaining confidence and appreciation of business.
Hired engineers from day 1, promoted engineers to next level and coached an engineer to manager
track. Technology Stack: AWS Cloud, microservices, dev ops
 • Joined Amazon in PXT team to lead a team of 40 cross location engineers and 2 managers, while PXT
was going through a paradigm shift to enable the vision of being world best employer. Current
employees facing services were dispersed and confusing to use, making day-to-day life of employees
difficult. With a volume of 2 million employees worldwide in mid of pandemic, dependency on these
applications were high and I delivered one touch application for covid related cases following workflow
for warehouses. Later I took the responsibility to perform user pain point study with Product Manager
and came up with one stop easy to use solution for all employee facing services that required study of
existing systems. This required exploring existing solutions being used in other verticals, exploring
market space and finalizing make vs buy decision. I presented the organization with a solution of using
existing backend systems with integration of one front end systems enabled by various workflows
creating minimal investment with max benefit opportunity. Hired engineers and SDET, promoted
engineers to next level and coached a TPM to manager track Technology Stack: AWS Cloud,
microservices

CapGemini Oct 2012 to April 2021

Schneider Electricals USA May 2020 to April 2021
• This is a complex program and involves implementing Azure Cloud based solution to make Digital Twin a
possibility. This required building multiple teams around Cyber Security, OT, AI/ML, Cloud Computing,
Microsoft 365 ERP and CRM engineers. Working as Head of engineering established strategic direction of
product since inception, hired engineers and managers making a team of 45+ heads including 4 managers
reporting into me and a senior principal architect. Technology Stack: Azure cloud with Python automation
for Cyber Security and time series aggregation in C++, AI/ML in Schneider product insight and ERP/CRM in
Microsoft Dynamics 365 having customization in Java.

Panasonic Automotive of America Sep 2016 to Apr 2020

• Lead Technical Program Manager managing Ford Sync IVI for PASA program for PASA, central role for a 150
M $ revenue design and manufacturing program, leading multiple teams of design engineers from
engineering functions like electrical, mechanical, software, regulatory validations, manufacturing and OEM
• SW Technical Program Manager Ford SYNC Gen3 MY18 and MY19 development for PASA leading team of
130+ SW developers. Technology Stack: C, C++

Boston Scientific USA Jan 2014 to Aug 2016

My responsibilities included setting up product and teams, engagement started from sizing the product, team
setup, hiring professionals, ramping up account, winning client confidence in deliveries and when account was
functioning at full efficiency moved to client location as onsite manager to expand the account.

• Senior Engineering Manager significant accomplishment was to develop a product to support customer
legacy pulse generator in new technology platform. Winning of work was based on cost effective solution
on full functional proof of concept involving legacy devices working on new architecture which made
possible by learning functioning of legacy devices(very limited documentation), Firmware, analyzing full
automation possibility of legacy devices in python based fully automated test environment , regulatory and
cardiologist. Built a team of 20+ strong SDEs and 4 reporting engineering managers between USA and India
for successful delivery of the solution. Technology Stack: Java on Ubuntu with JNI communicating with C++
library, Python for object based test automation.
• Senior Engineering Manager setting up new engagement with client, setup of Offshore Development
Center, infrastructure, SDEs and 3 reporting engineering managers, training identification, establishing all
quality processes. The first time product development for client was high quality and considered successful
by customer which won us reoccurring product development and maintenance business with customer. .
 Technology Stack: Java on Ubuntu with JNI communicating with C++ library, Python for object based test
automation.

Capgemini Solution Group Oct 2012 to Dec 2013

• Product Manager in solution group responsibility included to own proposals for verticals in Product and
Engineering group along with owning development of IPR product. Owned 6 proposals in one year duration
and winning ratio was more than 80%.

Senior Manager, Kale Consultant Apr 2010 to Feb 2012

Japan Airlines Apr 2010 to Feb 2012

• Successfully managed deliverables through cross-functional teams despite gap in client and organization
expectations
• Provide leadership to 100+ team strength through a dotted line reporting of 4 PMs into me
• Efficient stakeholder and multiple stream release management.

• Accountable Customization and implementation of passenger revenue accounting product worth $2

Million for Japan Airlines through a cross functional team. Technology Stack: Java with backend batch in
C++, Oracle 8 as database
• Focus on Team development, stakeholder management, risk, cost, scope, change management and
estimation as well as providing solution to client.

Project Manager, Capgemini (Erstwhile Patni Computers) Jan 2003 to Dec 2009

Significant Accomplishments:
• Assigned lead role within one year and software development manager role within four years of joining the
organization
• Rated as high performer in four consecutive years due to outstanding technical and process related
solutions.
• Handled full SDLC projects using waterfall, iterative and agile methodology.
• Recipient of multiple client & senior management appreciations for efficient project management
• Internal auditor and active member of interview panel with very high success rate on resource selection
• Instrumental in implementation of multiple process initiatives to improve turnaround time of tasks and
project reporting.

EMC Storage Solution Jan 2007 to Dec 2009

• Engineering Manager for NAS system configuration tool for EMC Corporation, hired and led a team of 15+
SDEs and 6+ SDETs. this was first time client offshored a product fully, and objective was to prove that a
product can be developed by partner at remote location. There were initial challenges working with client
technical team to agree on requirements and work within a schedule, this product proved to be big success
for Patni and EMC. Technology stack: Java on Linux having client server architecture
• Engineering manager for Power Calculator Tool for EMC Corporation, hired and built a team of 7 SDEs and
2 SDET. this tool started as support to sale for a life of 6 months and went on from an sand alone application
to a web based app, being rated as top of the class app for storage devices and 12 years later still fully
functional. Technology stack: .Net, ASP Net multi tier application
Toshiba Medicals Jan 2006 to Jan 2007
• Lead Software Engineer, Led and designed the main component of Magnetic Resonance Imaging (MRI)
system to deliver extensible architecture and expected reduction in maintenance cost to 1/10th the original
cost. It communicates with MRI Hardware and 7 other components of the system enabling exchange of data
between different operations. Implemented some windows based IPC concepts functionalities. The new
VC++ system replaces the old Unix system making it easy for the user to maintain and manage.

HP Japan Apr 2004 to Dec 2005

• Senior Software Engineer for project Database centralization for HP Japan, a very challenging project where
technology was owned by HP Japan (Alpha C and Oracle RDB on VAX/VMS platform) and I had team of under
2 years’ experience SDEs to work with. Scope of project involved centralization of database from 9 locations
to one location, data was to be migrated in 3 phases and final phase was integration of data in live database.
Project was executed without single defect.
• Software Engineer for project MSN/IMSI Management system for HP Japan, Vodafone client of HP Japan
wanted to be a leader in market by introducing 3rd generation technology, this project was part of vision.
This project involved complex algorithm to be written to generate MSN/IMSI numbers for 2G and 3G devices.
My role involved writing all number generation algorithm in C on UNIX, I was lead for core module number
generation algorithms.

Hitachi Jan 2003 to Mar 2004

• Lead developer for database migration from 8i to DB2 UDB 8.2
• Developer for automation of XPointer function of XLink Processor by Hitachi
• Developer for SAN storage project

Education

Masters In Computer Science – 2003

MIT-Sloan Executive Education Certificate – In-Progress.