Kaspersky Security Center 14 END USER LICENSE AGREEMENT AND Products and Services

PRIVACY POLICY

Kaspersky Security Center 14 END USER LICENSE AGREEMENT (“LICENSE AGREEMENT”)

IMPORTANT LEGAL NOTICE TO ALL USERS: CAREFULLY READ THE FOLLOWING LEGAL AGREEMENT
BEFORE YOU START USING THE SOFTWARE.

CLICKING THE BUTTON INDICATING YOUR ACCEPTANCE IN THE WINDOW CONTAINING THE LICENSE
AGREEMENT, OR BY ENTERING CORRESPONDING SYMBOL(-S), YOU CONFIRM IN A LEGALLY
BINDING WAY THAT YOU AS THE ORGANIZATION FOR WHICH THE SOFTWARE IS DOWNLOADED OR
ACQUIRED HAVE AUTHORIZED THE NATURAL PERSON ACCEPTING THIS LICENSE AGREEMENT TO
ENTER INTO THIS LICENSE AGREEMENT FOR AND ON BEHALF OF YOU. FURTHERMORE, YOU
CONSENT TO BE BOUND BY THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT. SUCH
ACTION IS A SYMBOL OF YOUR SIGNATURE AND YOU ARE CONSENTING TO BE BOUND BY AND ARE
BECOMING A PARTY TO THIS LICENSE AGREEMENT AND AGREE THAT THIS LICENSE AGREEMENT IS
ENFORCEABLE LIKE ANY WRITTEN NEGOTIATED AGREEMENT SIGNED BY YOU. IF YOU DO NOT
AGREE TO ALL OF THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT, CANCEL THE
INSTALLATION OF THE SOFTWARE AND DO NOT INSTALL THE SOFTWARE.

IF LICENSE CONTRACT OR SIMILAR DOCUMENT ACCOMPANIES SOFTWARE, TERMS OF THE SOFTWARE

USE DEFINED IN SUCH DOCUMENT PREVAIL OVER THE CURRENT LICENSE AGREEMENT.

AFTER CLICKING THE ACCEPT BUTTON IN THE WINDOW CONTAINING THE LICENSE AGREEMENT OR
AFTER ENTERING CORRESPONDING SYMBOL(-S), YOU HAVE THE RIGHT TO USE THE SOFTWARE IN
ACCORDANCE WITH THE TERMS AND CONDITIONS OF THIS LICENSE AGREEMENT.

If You are an individual, you must have achieved legal capacity to contract in the
state, province or country in which you are resident in order to be able to enter
into this Agreement. If you acquire the Software on behalf of an organization, you
must be duly authorized to represent the organization and conclude this Agreement
on behalf of the organization.

1. Definitions
1.1. Software means software including any Updates and related materials.
1.2. Standard version of the Software means free of charge version of the Software
provided to users of corporate software products of the Rightholder.
1.3. Extended version of the Software means version of the Software which
functionality is available only after activation or key file installation.
1.4. Rightholder (owner of all rights, whether exclusive or otherwise to the
Software) means AO Kaspersky Lab, a company incorporated according to the laws of
the Russian Federation.
1.5. Object of protection means operating system(s) and system virtual machines and
hardware(s) including workstation, the mobile device and server for which the
Software was designed and/or where the Software can be installed and/or used as
well as email boxes and other objects protected or controlled by the Software.
1.6. End User (You/Your) means the organization for which the Software is
downloaded or installed and it is represented hereby that such organization has
authorized the person accepting this agreement to do so on its behalf. For purposes
hereof the term “organization,” without limitation, includes any partnership,
limited liability company, corporation, association, joint stock company, trust,
joint venture, labor organization, unincorporated organization, or governmental
authority. If the Software was downloaded or installed on behalf of individual, End
User (“You”) further means such individual.
1.7. Partner(s) means organizations or individual(s), who distributes the Software
based on an agreement and license with the Rightholder.
1.8. Update(s) means all upgrades, revisions, patches, enhancements, fixes,
modifications, copies, additions or maintenance packs etc.
1.9. User Manual means user manual, administrator guide, implementation guide,
reference book and related explanatory or other materials.
1.10. Activation Code is a unique set of characters which can be used to activate
the Software.
1.11. Key File – means a file with the extension “.key” which can be used to
activate the Software.
1.12. License Certificate means a document that is given to the User which is
accompanied by a license key and activation code as well as further information
about the license.

2. Grant of License
2.1. You are given a non-exclusive and non-assignable and revocable license to
download, install, store, load, execute, and display (collectively “use”) the
Software according to the provisions of this Agreement and according to the
restrictions described on the accompanying documentation, product packaging and/or
in the User Manual (“License”). You are not entitled to sell, rent, sub-license,
lease or lend or otherwise transfer the Software.
If you use the trial version of the Extended version of the Software you may use it
only for evaluation purposes and only for the single applicable evaluation period,
from the date of the initial trial version’s activation. After termination of the
applicable evaluation period You are given the rights to use the Extended version
of the Software in accordance with the conditions described in the User Manual
only.
Multiple Environment Software; Multiple Language Software; Dual Media Software;
Multiple Copies; Bundles. If you use different versions of the Software or
different language editions of the Software, if you receive the Software on
multiple media, if you otherwise receive multiple copies of the Software, or if you
received the Software bundled with other software, the total permitted number of
your Objects of protection for which all versions of the Software are used shall
correspond to the number of Objects of protection specified in licenses you have
obtained provided that unless the licensing terms provide otherwise, each acquired
license entitles you to install and use the Software for such a number of Object(s)
of protection as is specified in Clause 2.2.
2.2. Number of Object(s) of protection for which You have the right to use the
Extended version of the Software is limited to the number of the Object(s) of
protection that was specified in License Certificate. The number of Object(s) of
protection for which You have the right to use the Standard version of the Software
is unlimited.
2.3. You have the right to make a copy of the Software solely for back-up purposes
and only to replace the legally owned copy if such copy is lost, destroyed or
becomes unusable. This back-up copy cannot be used for other purposes and must be
destroyed when you lose the right to use the Software or when Your license expires
or is terminated for any other reason according to the legislation in force in the
country of your principal residence or in the country where You are using the
Software.
2.4. After installation of the Standard version of the Software users of the
Rightholder’s commercial corporate software products have the right to receive the
following services from the Rightholder or its Partners:
- Updates of the Standard version of the Software via the Internet when and as the
Rightholder publishes them on its website or through other online services. Any
Updates that You may receive become part of the Software and the terms and
conditions of this Agreement apply to them;
- Technical Support via the Internet and Technical Support telephone hotline;
- Access to information and auxiliary resources of the Rightholder.
2.5. After activation or key file installation for the Extended version of the
Software You have the right to receive the following services from the Rightholder
or its Partners for the period specified in the License Certificate:
- Updates of the Extended version of the Software via the Internet when and as the
Rightholder publishes them on its website or through other online services. Any
Updates that you may receive become part of the Software and the terms and
conditions of this Agreement apply to them;
- Technical Support via the Internet and Technical Support telephone hotline;
- Access to information and auxiliary resources of the Rightholder.

3. Activation and Term

3.1. If You modify Your computer or make changes to other vendors’ software
installed on it, You may be required by the Rightholder to repeat activation of the
Extended version of the Software or license key file installation. The Rightholder
reserves the right to use any means and verification procedures to verify the
validity of the License and/or legality of a copy of the Extended version of the
Software installed and/or used on Your computer.
3.2. The duration of the evaluation period for the Extended version of the Software
is limited to either the single applicable evaluation period (30 days) from the
time of the Software’s activation or before the start of the period of effective
use of the Extended version of the Software according to this Agreement. If the
Rightholder changes the duration of the evaluation period You will be informed via
notification.
3.3. Your License to Use the Extended version of the Software is limited to the
period of time as specified in the License Certificate, the remaining period can be
viewed via means described in the User Manual.
3.4. After expiration of the period of effective use as specified in Clause 3.3
functionality of the Extended version of the Software will be limited to
functionality of Standard version of the Software.
3.5. Without prejudice to any other remedy in law or in equity that the Rightholder
may have, in the event of any breach by You of any of the terms and conditions of
this Agreement, the Rightholder shall at any time without notice to You be entitled
to terminate this License without refunding the purchase price or any part thereof.
3.6. You agree that in using the Software and in using any report or information
derived as a result of using this Software, you will comply with all applicable
international, national, state, regional and local laws and regulations, including,
without limitation, privacy, copyright, export control and obscenity law.
3.7. Except as otherwise specifically provided herein, you may not transfer or
assign any of the rights granted to you under this Agreement or any of your
obligations pursuant hereto.
3.8. The period of use of the Standard version of the Software is not limited by
the Rightholder.

4. Technical Support
4.1. The Technical Support described in Clauses 2.4 and 2.5 of this Agreement is
provided to You according to rules located at
https://support.kaspersky.com/support/rules.
Technical support service: https://support.kaspersky.com/.

5. Conditions regarding Data Processing

5.1. Under this Section additional definitions are introduced:
Data Subject – means a natural person who is a representative of the End User
and/or who uses the Software directly or indirectly, including a worker,
contractor, employee, or client of the End User in respect of whom the data is
transmitted and processed in the context of the End User’s activities, including
data which could be determined as personal data under the laws of some countries.
Data Subject may also include any individual who communicates and transmits his or
her data to the End User.
5.2. Where the Activation Code is used to activate the Software, in order to verify
legitimate use of the Software, the End User agrees to periodically provide the
Rightholder the following information: set of IDs of Software that can be activated
on the user's device, full version of the Software, Software localization, Software
installation ID (PCID), Software activation code.
The Rightholder can use such information also for gathering statistical information
about the distribution and use of the Rightholder’s Software.
By using the Activation Code, the End User gives its consent to automatically
transmit the data specified in this Paragraph. In case the End User does not agree
to provide this information to the Rightholder, the Key File should be used to
activate the Software.
5.3. If You use the Rightholder’s update servers to download the Updates, the End
User, in order to increase the efficiency of the update procedure, agrees to
periodically provide the Rightholder the following information: Software ID derived
from the license; full version of the Software; Software license ID; Software
installation ID (PCID); ID of the Software update start.
The Rightholder can use such information also for receiving statistical information
about the distribution and use of the Rightholder’s Software.
By downloading the Updates from the Rightholder’s update servers, the End User
gives its consent to automatically transmit the data specified in this Paragraph.
In case the End User does not agree to provide this information to the Rightholder,
the End User must obtain the Updates from a local shared folder as described in the
User Manual.
5.4. If the Software is used on an image of a virtual machine provided by a
Partner, and payment for use of the Software is made in accordance with the
Partner’s rules, the End User agrees to periodically provide the Partner the
following information for billing purposes: number of managed devices.
By using the Software on the image of the virtual machine provided by the Partner,
and by paying for use of the Software in accordance with the Partner’s rules, the
End User gives its consent to automatically transmit the data specified in this
Paragraph. In case the End User does not agree to provide this information to the
Partner, the other options for using the Software should be used as described in
the User Manual.
5.5. If the Software is used to receive notifications from the Rightholder about
the vulnerabilities in Kaspersky applications used in the administered network as
well as available updates for such applications in order to improve the security
and operability of the products of the Rightholder on the side of the End User, the
End User agrees to periodically provide the Rightholder the following information:
OS version, OS build number, OS update number, OS edition, extended information
about the OS edition; OS ID; OS bit size; full version of the Software; Software
ID; Software localization.
By using the Software to receive notifications from the Rightholder, the End User
gives its consent to automatically transmit the data specified in this Paragraph.
If the End User refuses to provide such information to the Rightholder, the receipt
of notifications from the Rightholder must be disabled as described in the User
Manual.
5.6. The Rightholder undertakes the processing of all data received from the End
User in accordance with the License Agreement, in particular the provisions of
Paragraph 5 “Conditions regarding Data Processing,” as well as in accordance with
functionality of the Software that the End User may use, unless otherwise specified
in a separate written agreement between the End User and the Rightholder or its
Partners.
5.7. The End User is solely responsible for acquainting itself with the User
Manual, particularly in regards to data processing, with the Rightholder’s Privacy
Policy, which describes data handling (https://www.kaspersky.com/products-and-
services-privacy-policy) and independently determining whether they comply with the
End User’s requirements.
5.8. The End User must comply with laws that apply to use of the Software,
including laws on confidential information, personal data, data protection. The End
User is responsible for implementing and maintaining confidentiality and security
measures in respect of data when using Software components that process data
without the participation of the Rightholder. The End User must determine the
appropriate technical and organizational measures for the protection and
confidentiality of the data during use of such components of the Software in
accordance with the End User’s purposes (for example, generating reports).
5.9. In view of a clear determination of the respective responsibilities with
respect to personal data of third parties, in particular natural persons, whose
personal data is processed when the End User uses the Software, the Rightholder and
the End User agree as follows:
The End User undertakes all necessary steps in order to enable the Data Subject to
exercise his or her rights and to provide the Data Subject with the information
required under applicable law, such as Article 13 and 14 of Regulation (EU)
2016/679 (General Data Protection Regulation, “GDPR”) (if Data Subject is in the
European Union), or other applicable laws on confidential information, personal
data, data protection, or similar thereto.
5.10. During use of the Software, especially where the End User configures the
Software to use the Kaspersky Security Network, the End User is fully responsible
for ensuring that the processing of personal data of Data Subjects is lawful,
particularly, within the meaning of Article 6 (1) (a) to (f) of Regulation (EU)
2016/679 (General Data Protection Regulation, “GDPR”) (if Data Subject is in the
European Union) or applicable laws on confidential information, personal data, data
protection, or similar thereto.
5.11. In reference to the legal bases for data processing, in case that the End
User wants to base the lawfulness of the processing on the consent of its Data
Subjects, the End User must ensure that the consent which meets all requirements of
the applicable laws, especially where the Data Subject is in the European Union and
Article 6 (1) (a) GDPR applies, was given by each Data Subject of the End User
prior to using the Software. The End User guarantees that consent of each Data
Subject of the End User was obtained prior to the processing of personal data.
5.12. It is agreed between the Rightholder and End User that, in case of item 5.11
of this License Agreement, the End User is responsible for proving the existence of
effective consent to the processing of personal data, especially according to
Article 7 (1) GDPR where Data Subject is in the European Union. The End User
guarantees that it is able to and will prove the existence of each Data Subject’s
consent at any time upon request by the Rightholder within 5 business days starting
with the request of the Rightholder.
5.13. Furthermore, in case of item 5.11 of this License Agreement, the End User is
obliged and has the full and sole responsibility to provide each individual Data
Subject with all information required by applicable law to obtain consent,
especially under Article 13 GDPR (if Data Subject is in the European Union), prior
to using the Software. In particular, the End User is obliged to provide each Data
Subject in the European Union, or where applicable law requires, with the
Rightholder’s Privacy Policy (https://www.kaspersky.com/products-and-services-
privacy-policy) prior to using the Software.
5.14. The End User shall be fully liable in relation to the Rightholder for any
damage resulting from a breach of this License Agreement, in particular the End
User’s failure to obtain effective consent of Data Subject, where applicable,
and/or from a failure to obtain sufficient effective consent and/or from the lack
of proof and/or belated proof of effective consent of Data Subject and/or from any
other violation of an obligation under this agreement.
5.15. The End User shall indemnify the Rightholder in relation to third parties
from the claims arising from the failure of End User to fulfill obligations under
Paragraph 5 “Conditions regarding Data Processing” which third parties, especially
the supervisory data protection authorities, assert against the Rightholder.

6. Limitations
6.1. You shall not emulate, clone, rent, lend, lease, sell, modify, decompile, or
reverse engineer the Software or disassemble or create derivative works based on
the Software or any portion thereof with the sole exception of a non-waivable right
granted to You by applicable legislation, and you shall not otherwise reduce any
part of the Software to human readable form or transfer the licensed Software, or
any subset of the licensed Software, nor permit any third party to do so, except to
the extent the foregoing restriction is expressly prohibited by applicable law.
Neither Software’s binary code nor source may be used or reverse engineered to re-
create the program algorithm, which is proprietary. All rights not expressly
granted herein are reserved by Rightholder and/or its suppliers, as applicable. Any
such unauthorized use of the Software shall result in immediate and automatic
termination of this Agreement and the License granted hereunder and may result in
criminal and/or civil prosecution against You.
6.2. You shall not transfer the rights to use the Software to any third party.
6.3. You shall not provide the activation code and/or license key file for the
Extended version of the Software to third parties. The activation code and/or
license key are deemed confidential data.
6.4. You shall not rent, lease or lend the Software to any third party.
6.5. You shall not use the Software in the creation of data or software used for
detection, blocking or treating threats described in the User Manual.
6.6. Your key file or activation code for the Extended version of the Software can
be blocked in case You breach any of the terms and conditions of this Agreement.
6.7. In case You breach the terms and conditions of this Agreement, the Rightholder
shall be entitled to terminate this License with immediate effect and/or to block
Your key file without being obligated to refund the purchase price or an part
thereof. Such a right of termination and/or right of blocking Your key file exists,
in particular, in the following cases:
- You use the Software for illegal purposes.
- You transmit or store material that infringes intellectual property rights or any
other rights of third parties or is illegal, unauthorized, defamatory or offensive
or invades the privacy of third parties.
- You transmit or store data owned by third parties, without obtaining beforehand
the consent prescribed by law of the owner of the data to the data transmission.
- You transmit material containing software viruses or any other harmful computer
codes, files or programs.
- You carry out any acts interfering with or interrupting the operation of the
server or networks associated with the software.
- You make the attempt to gain unauthorized access to the computer systems or
networks associated with the Software.
- You did not comply with the applicable local, state, national, international, and
supranational laws and regulations or the specifications mentioned in the
documentation or the related transfer documents of the authorized dealer from whom
you purchased the Software.
6.8. If You are using the trial version of the Software You do not have the right
to receive the Technical Support specified in Paragraph 4 of this Agreement and You
don’t have the right to transfer the license or the rights to use the Software to
any third party.
6.9. Violation of the intellectual rights to the Software shall result in civil,
administrative or criminal liability in accordance with the law.

7. Limited Warranty and Disclaimer

7.1. The Rightholder guarantees that the Software will substantially perform
according to the specifications and descriptions set forth in the User Manual
provided however that such limited warranty shall not apply to the following: (w)
Your computer’s deficiencies and related infringement for which Rightholder’s
expressly disclaims any warranty responsibility; (x) malfunctions, defects, or
failures resulting from misuse; abuse; accident; neglect; improper installation,
operation or maintenance; theft; vandalism; acts of God; acts of terrorism; power
failures or surges; casualty; alteration, non-permitted modification, or repairs by
any party other than Rightholder; or any other third parties’ or Your actions or
causes beyond Rightholder’s reasonable control; (y) any defect not made known by
You to Rightholder as soon as practical after the defect first appears; and (z)
incompatibility caused by hardware and/or software components installed on Your
computer.
7.2. You acknowledge, accept and agree that no software is error free and You are
advised to back-up the computer, with frequency and reliability suitable for You.
7.3. The Rightholder does not provide any guarantee that the Software will work
correctly in case of violations of the terms described in the User Manual or in
this Agreement.
7.4. The Rightholder does not guarantee operability of the Software after the
expiration of the period specified in Clause 3.3 of this Agreement.
7.5. The Rightholder does not guarantee that the Software will work correctly if
You do not regularly download Updates specified in Clauses 2.4 and 2.5 of this
Agreement.
7.6. The Rightholder does not guarantee protection from the threats described in
the User Manual after the expiration of the period specified in Clauses 3.2 or 3.3
of this Agreement or after the License to use the Software is terminated for any
reason.
7.7. You acknowledge that the Software will be provisioned with Kaspersky standard
settings applied by default and that it is Your sole responsibility to configure
the Software to satisfy Your own requirements.
7.8. EXCEPT FOR THE GURANTEE DESCIRBED IN THIS AGREEMENT, THE SOFTWARE IS PROVIDED
"AS IS" AND THE RIGHTHOLDER MAKES NO REPRESENTATION AND GIVES NO WARRANTY AS TO ITS
USE OR PERFORMANCE. EXCEPT FOR ANY WARRANTY, CONDITION, REPRESENTATION OR TERM THE
EXTENT TO WHICH CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW THE RIGHTHOLDER AND
ITS PARTNERS MAKE NO WARRANTY, CONDITION, REPRESENTATION, OR TERM (EXPRESSED OR
IMPLIED, WHETHER BY STATUTE, COMMON LAW, CUSTOM, USAGE OR OTHERWISE) AS TO ANY
MATTER INCLUDING, WITHOUT LIMITATION, NONINFRINGEMENT OF THIRD PARTY RIGHTS,
MERCHANTABILITY, SATISFACTORY QUALITY, INTEGRATION, OR APPLICABILITY FOR A
PARTICULAR PURPOSE. YOU ASSUME ALL FAULTS, AND THE ENTIRE RISK AS TO PERFORMANCE
AND RESPONSIBILITY FOR SELECTING THE SOFTWARE TO ACHIEVE YOUR INTENDED RESULTS, AND
FOR THE INSTALLATION OF, USE OF, AND RESULTS OBTAINED FROM THE SOFTWARE. WITHOUT
LIMITING THE FOREGOING PROVISIONS, THE RIGHTHOLDER MAKES NO REPRESENTATION AND
GIVES NO WARRANTY THAT THE SOFTWARE WILL BE ERROR-FREE OR FREE FROM INTERRUPTIONS
OR OTHER FAILURES OR THAT THE SOFTWARE WILL MEET ANY OR ALL YOUR REQUIREMENTS
WHETHER OR NOT DISCLOSED TO THE RIGHTHOLDER.
7.9. EXCEPTION: In certain countries and/or jurisdictions, the exclusion of
expressed or implied warranties is not permitted so that the aforementioned
exclusion of liability does not apply to these countries. IN THIS CASE, THESE
EXPRESSED OR IMPLIED WARRANTIES ARE LIMITED IN DURATION TO THE GUARANTEE PERIOD IN
THE RESPECTIVE COUNTRY (OR TO THE MINIMUM PERIOD REQUIRED BY APPLICABLE LAW).

8. Exclusion and Limitation of Liability

8.1. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE
RIGHTHOLDER OR ITS PARTNERS BE LIABLE FOR ANY SPECIAL, INCIDENTAL, PUNITIVE,
INDIRECT, OR CONSEQUENTIAL DAMAGES WHATSOEVER (INCLUDING, BUT NOT LIMITED TO,
DAMAGES FOR LOSS OF PROFITS OR CONFIDENTIAL OR OTHER INFORMATION, FOR BUSINESS
INTERRUPTION, FOR LOSS OF PRIVACY, FOR CORRUPTION, DAMAGE AND LOSS OF DATA OR
PROGRAMS, FOR FAILURE TO MEET ANY DUTY INCLUDING ANY STATUTORY DUTY, DUTY OF GOOD
FAITH OR DUTY OF REASONABLE CARE, FOR NEGLIGENCE, FOR ECONOMIC LOSS, AND FOR ANY
OTHER PECUNIARY OR OTHER LOSS WHATSOEVER) ARISING OUT OF OR IN ANY WAY RELATED TO
THE USE OF OR INABILITY TO USE THE SOFTWARE, THE PROVISION OF OR FAILURE TO PROVIDE
SUPPORT OR OTHER SERVICES, INFORMATION, SOFTWARE, AND RELATED CONTENT THROUGH THE
SOFTWARE OR OTHERWISE ARISING OUT OF THE USE OF THE SOFTWARE, OR OTHERWISE UNDER OR
IN CONNECTION WITH ANY PROVISION OF THIS LICENSE AGREEMENT, OR ARISING OUT OF ANY
BREACH OF CONTRACT OR ANY TORT (INCLUDING NEGLIGENCE, MISREPRESENTATION, ANY STRICT
LIABILITY OBLIGATION OR DUTY), OR ANY BREACH OF STATUTORY DUTY, OR ANY BREACH OF
WARRANTY OF THE RIGHTHOLDER OR ANY OF ITS PARTNERS, EVEN IF THE RIGHTHOLDER OR ANY
PARTNER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

8.2. IN THE EVENT ANY DISCLAIMER, EXCLUSION OR LIMITATION IN THIS LICENSE AGREEMENT
CANNOT BE EXCLUDED OR LIMITED ACCORDING TO APPLICABLE LAW THEN ONLY THAT
DISCLAIMER, EXCLUSION OR LIMITATION SHALL NOT APPLY TO YOU AND YOU CONTINUE TO BE
BOUND BY ALL THE REMAINING DISCLAIMERS, EXCLUSIONS AND LIMITATIONS.

8.3. FOR GERMAN CONSUMERS: If you are a German customer, the limitations specified
in the aforementioned paragraph “Exclusion and Limitation of Liability” do not
apply to you. Instead, the following provision shall apply to damages or
compensation for futile expenses, for whatever legal reason, including unlawful
acts:
The Rightholder shall be liable in the event of intent or gross negligence, claims
according to the Product Liability Act as well as injury to life, body and health
according to the German statutory provisions. The Rightholder shall not be liable
for slight negligence, except for violations of essential contractual duties. In
these cases, the Rightholder’s liability is limited to typical, foreseeable damage.
In all other cases, the Rightholder shall not be liable for slight negligence.
8.4. NOTHING IN THIS AGREEMENT IMPAIRS RIGHTS YOU HOLD ACCORDING TO A CONSUMER
PROTECTION ACT OR ANY OTHER ACT IN THE COUNTRY, WHICH CANNOT BE REPEALED BY THIS
AGREEMENT

9. Open Source Software and Other Third Party Licenses

9.1. The Software may include some software programs that are licensed (or
sublicensed) to the user under the GNU General Public License (GPL) or other
similar free software licenses which, among other rights, permit the user to copy,
modify and redistribute certain programs, or portions thereof, and have access to
the source code (“Open Source Software”). If such licenses require that for any
software, which is distributed to someone in an executable binary format, that the
source code also be made available to those users, then the source code should be
made available by sending the request to [email protected] or the source code is
supplied with the Software. If any Open Source Software licenses require that the
Rightholder provide rights to use, copy or modify an Open Source Software program
that are broader than the rights granted in this Agreement, then such rights shall
take precedence over the rights and restrictions herein.

10. Intellectual Property Ownership

10.1. You agree that the Software and the authorship, systems, ideas, methods of
operation, documentation and other information contained in the Software, are
proprietary intellectual property and/or the valuable trade secrets of the
Rightholder or its partners and that the Rightholder and its partners, as
applicable, are protected by civil and criminal law, and by the law of copyright,
trade secret, trademark and patent of the Russian Federation, European Union and
the United States, as well as other countries and international treaties. This
Agreement does not grant to You any rights to the intellectual property including
any the Trademarks or Service Marks of the Rightholder and/or its partners
(“Trademarks”). You may use the Trademarks only insofar as to identify printed
output produced by the Software in accordance with accepted trademark practice,
including identification of the Trademark owner’s name. Such use of any Trademark
does not give you any rights of ownership in that Trademark. The Rightholder and/or
its partners own and retain all right, title, and interest in and to the Software,
including without limitation any error corrections, enhancements, Updates or other
modifications to the Software, whether made by the Rightholder or any third party,
and all copyrights, patents, trade secret rights, trademarks, and other
intellectual property rights therein. The possession, installation or use of the
Software does not transfer to you any title to the intellectual property in the
Software, and you will not acquire any rights to the Software except as expressly
set forth in this Agreement. All copies of the Software made hereunder must contain
the same proprietary notices that appear on and in the Software. Except as stated
herein, this Agreement does not grant you any intellectual property rights in the
Software and you acknowledge that the License, as further defined herein, granted
under this Agreement only provides you with a right of limited use under the terms
and conditions of this Agreement. Rightholder reserves all rights not expressly
granted to you in this Agreement.
10.2. You agree not to modify or alter the Software in any way. You may not remove
or alter any copyright notices or other proprietary notices on any copies of the
Software.
11. Third-Party Fees
The Rightholder is not responsible for the fees charged by your data provider (e.g.
Internet access provider) or your mobile service provider incurred for the use of
the latter’s services. Specific use of the Software requires the access to and the
communication with servers of the Rightholder via the network of your service
provider. In addition, they are responsible for the costs incurred in connection
with the device used by you. You have to assure that your device meets with the
necessary system requirements for the use of the Software, including the receipt of
updates. The Rightholder is entitled to modify the requirements at any time.

12. Governing Law; Arbitration

12.1. This Agreement will be governed by and construed in accordance with the laws
of the Russian Federation without reference to conflicts of law rules and
principles. This Agreement shall not be governed by the United Nations Convention
on Contracts for the International Sale of Goods, the application of which is
expressly excluded.
If you are an individual, this does not impair your rights according to the
consumer protection of the country in which you are resident.
Any dispute arising out of the interpretation or application of the terms of this
Agreement or any breach thereof shall, unless it is settled by direct negotiation,
be settled by in the International Commercial Arbitration Court at the Russian
Federation Chamber of Commerce and Industry in Moscow, the Russian Federation. Any
award rendered by the arbitrator shall be final and binding on the parties and any
judgment on such arbitration award may be enforced in any court of competent
jurisdiction. Nothing in this Section 12 shall prevent a Party from seeking or
obtaining equitable relief from a court of competent jurisdiction, whether before,
during or after arbitration proceedings.

13. Period for Bringing Actions

13.1. No action, regardless of form, arising out of the transactions under this
Agreement, may be brought by either party hereto more than one (1) year after the
cause of action has occurred, or was discovered to have occurred, except that an
action for infringement of intellectual property rights may be brought within the
maximum applicable statutory period.
EXCEPTION FOR GERMAN CUSTOMERS: If you are a German individual customer, the
provisions under item 13 do not apply to you.

14. Entire Agreement; Severability; No Waiver

14.1. This Agreement is the entire agreement between you and Rightholder and
supersedes any other prior agreements, proposals, communications or advertising,
oral or written, with respect to the Software or to subject matter of this
Agreement. You acknowledge that you have read this Agreement, understand it and
agree to be bound by its terms.
14.2. If any provision of this Agreement is found by a court of competent
jurisdiction to be invalid, void, or unenforceable for any reason, in whole or in
part, such provision will be more narrowly construed so that it becomes legal and
enforceable, and the entire Agreement will not fail on account thereof and the
balance of the Agreement will continue in full force and effect to the maximum
extent permitted by law or equity while preserving, to the fullest extent possible,
its original intent.
14.3. No waiver of any provision or condition herein shall be valid unless in
writing and signed by you and an authorized representative of Rightholder provided
that no waiver of any breach of any provisions of this Agreement will constitute a
waiver of any prior, concurrent or subsequent breach. Rightholder’s failure to
insist upon or enforce strict performance of any provision of this Agreement or any
right shall not be construed as a waiver of any such provision or right.

15. Rightholder Contact Information

Should you have any questions concerning this Agreement, or if you desire to
contact the Rightholder for any reason, please contact our Customer Service
Department at:

AO Kaspersky Lab, 39A/3 Leningradskoe Shosse,

Moscow, 125212
Russian Federation
E-mail: [email protected]
Web site: https://www.kaspersky.com/

© 2020 AO Kaspersky Lab

KASPERSKY – PRODUCTS AND SERVICES PRIVACY POLICY

Introduction
AO Kaspersky Lab, located at bldg. 3, 39A, Leningradskoe Shosse, Moscow, 125212,
Russian Federation and all companies belonging to the group "Kaspersky" respect
your privacy. Our representative in the EU for data protection is: Kaspersky Labs
GmbH, Despag-Strasse 3, 85055, Ingolstadt, Germany, [email protected], +49 (0) 841
98 18 90, according to Article 27 (1) of Regulation (EU) 2016/679 (General Data
Protection Regulation, "GDPR"). Our Data Protection Officer in the EU, according to
Article 37 (1) of GDPR, as well as for the other countries, may be contacted via
[email protected].
This Products and Services Privacy Policy (Privacy Policy) describes how we use the
information you provide when you use our products and services, and the choices you
can make about our use of the information. We also describe the measures we take to
protect the information and how you can contact us about our privacy practices.
In connection with specific products or services offered by Kaspersky you are
provided with the agreements, terms of use, and statements that supplement this
policy relating to data handling.
This policy may be changed because of changes in legislation, the requirements of
the authorities or to reflect changes in our practices concerning the processing of
personal data. The revised policy will be posted on our website and will be
effective immediately upon being posted. You can read at any time the policy
currently in effect on our website: https://www.kaspersky.com/products-and-
services-privacy-policy.
This version of the policy is effective as of February 28, 2022.
The Sources of Information
Kaspersky may obtain information about you from various sources, namely:
• products and services;
• by your signing up for a Kaspersky products or services;
• in response to technical support or other communication in order to ensure the
required performance of products and services;
• on our websites;
• in response to marketing or other communications;
• through participation in an offer, program or promotion.
If you provide us with any information or material relating to another individual,
you should make sure that this sharing with us and our further use as described to
you from time to time are in line with applicable laws; thus, for example, you
should duly inform that individual about the processing of her/his personal data
and obtain her/his consent, as may be necessary under applicable laws.
You may also choose to consent to third parties disclosing information about you to
us that those third parties have received.
Information Provided by Users and How We Use Information
Personal data processing by Kaspersky is always carried out in a legal and fair
manner.
You will always know what kind of information you provide to Kaspersky before you
start to use the products and services. The data which you provide depends on the
services, products, and features you use. For more information about data you
provide, please refer to End User License Agreement, Kaspersky Security Network
Statement and other documentation of product and services that you use, especially:
FOR HOME USERS (B2C):
• SECTION "B" OF THE EULA, WHICH DESCRIBES THE DATA THAT NEED TO BE PROCESSED IN
ORDER TO PERFORM OBLIGATIONS UNDER THE CONTRACT;
• KASPERSKY SECURITY NETWORK STATEMENT, WHICH DESCRIBES THE DATA THE PROCESSING OF
WHICH MAY INCREASE THE REACTION SPEED OF PRODUCTS AND SERVICES IN THE EVENT OF
THREATS TO INFORMATION SECURITY;
• MARKETING STATEMENT, WHICH DESCRIBES THE DATA THE PROCESSING OF WHICH MAY IMPROVE
THE PERFORMANCE OF PRODUCTS AND WILL ENABLE AN ASSESSMENT OF USER SATISFACTION
REGARDING PRODUCT USE;
• SEPARATE STATEMENTS RELATING TO SPECIFIC PRODUCT FEATURES, WHICH DESCRIBE THE
DATA PROCESSED DURING THEIR USE, FOR EXAMPLE, ANTI-SPAM STATEMENT, PURCHASE
STATEMENT, WEB-PORTAL STATEMENT, AND TECHNICAL SUPPORT STATEMENT. YOU CAN
FAMILIARIZE YOURSELF WITH SUCH STATEMENTS WHEN YOU TURN ON THE FEATURES IN THE
PRODUCT.
FOR BUSINESS USERS (B2B):
• SECTION "CONDITIONS REGARDING DATA PROCESSING" OF THE EULA, WHICH DESCRIBES THE
DATA THAT NEED TO BE PROCESSED IN ORDER TO PERFORM OBLIGATIONS UNDER THE CONTRACT;
• KASPERSKY SECURITY NETWORK STATEMENT, WHICH DESCRIBES THE DATA THE PROCESSING OF
WHICH MAY INCREASE THE REACTION SPEED OF PRODUCTS AND SERVICES IN THE EVENT OF
THREATS TO INFORMATION SECURITY. FOR SOME PRODUCTS, THE IT ADMINISTRATOR OR ANY
OTHER EMPLOYEE RESPONSIBLE FOR SETTING UP THE PRODUCT CAN CHOOSE THE VOLUME OF DATA
TO BE PROCESSED;
• SEPARATE STATEMENTS RELATING TO SPECIFIC PRODUCT FEATURES, WHICH DESCRIBE THE
DATA PROCESSED DURING THEIR USE, FOR EXAMPLE, MARKETING STATEMENT, ANTI-SPAM
STATEMENT, SUPPLEMENTAL STATEMENT, STATEMENT REGARDING DATA PROCESSING FOR
KASPERSKY MANAGED PROTECTION, WEB PROTECTION STATEMENT, AND TECHNICAL SUPPORT
STATEMENT. YOU CAN FAMILIARIZE YOURSELF WITH SUCH STATEMENTS WHEN YOU TURN ON THE
FEATURES IN THE PRODUCT.
The data obtained for processing depends on the product or service, and it is
recommended that users carefully read the agreements and related statements
accepted during installation or usage of software or service.
Some data are non-personal, according to laws of certain countries. Regardless of
the type of data and territory where data was received or processed, we use the
highest standards of data protection and apply various legal, organizational, and
technical measures in order to protect user data, guarantee safety and
confidentiality, as well as ensure users' rights guaranteed under applicable law.
The data depends on the products and services you use, and could include the
following:
• License/ subscription information
It is processed in order to recognize legitimate users. This data is needed to
maintain communication between the product and Kaspersky services – sending and
receiving product databases, updates, etc.
• Product information
Data on the product's operation and its interaction with the user is also analyzed.
For example, how long does threat scanning take? Which features are used more often
than others? Answers to these and other questions help developers to improve
products, making them faster and easier to use.
• Device data
Data such as device type, operating system, etc. may be needed so the user doesn't
have to buy a new license for the security product after reinstalling the operating
system. This information also helps us to analyze cyberthreats, because it shows
how many devices are affected by any specific threat.
• Threats detected
If a threat (new or known) is found on a device, information about that threat is
sent to Kaspersky. This enables us to analyze threats, their sources, principles of
infection, etc., resulting in a higher quality of protection for every user.
• Information on installed applications
This information helps to create lists of harmless applications and prevents
security products from mistakenly identifying such applications as malicious. This
data is also used to update and extend program categories for features like
Parental Control and Application Startup Control. In addition, this information
helps us to offer users security solutions that best match their needs.
• URLs visited
URLs can be sent to be checked whether they are malicious. This information also
helps to create lists of harmless websites and prevents security products from
mistakenly identifying such websites as malicious. This data is also used to update
and extend website categories for solutions like Kaspersky Safe Kids and provide
better protection for financial transactions in such products as Kaspersky Fraud
Prevention. In addition, this information helps us to offer users security
solutions that best match their needs. Information about logins and passwords, if
contained in the initial browser request from the user, is removed from the visited
URL addresses up to the hostname or IP address. In any case, it is not Kaspersky's
purpose to process user logins and passwords, and Kaspersky takes all reasonable
and sufficient measures to avoid processing these data.
• Operating System events
New malware can often be identified only by its suspicious behavior. Because of
this, the product analyzes data on processes running on the device. This makes it
possible to identify early on processes that indicate malicious activity and to
prevent any damaging consequences, such as the destruction of user data.
• Suspicious files and files that could be exploited by intruders
If an (as yet) unknown file, exhibiting suspicious behavior is detected on a
device, it can be automatically sent for a more thorough analysis by machine
learning-based technologies and, in rare cases, by a malware analyst. The
'suspicious' category includes mainly executable files (.exe). For the purpose of
reducing the likelihood of false positives, executable and non-executable harmless
files or their parts may be sent.
• Wi-Fi connection data
This information is analyzed in order to warn users of insecure (i.e., poorly
protected) Wi-Fi access points, helping to prevent personal data from being
inadvertently intercepted.
• User contact data
Email addresses are used for authorization on the Kaspersky web portals (My
Kaspersky, Kaspersky CompanyAccount, Kaspersky Endpoint Security Cloud, etc.),
which enables users to manage their protection remotely. Email addresses are used
to send security messages to (e.g., containing important alerts) to users of
Kaspersky products. Users can also choose to specify the names (or nicknames) by
which they would like to be addressed on the My Kaspersky portal and in emails.
Contact information is provided by users at their own discretion.
• Dump and trace files
By checking the special box in the product settings, users can also share error
reports with Kaspersky servers. This information helps (1) during analysis of
errors that occurred in the product and to modify it accordingly so that it will
function more effectively moving forward, and (2) in the investigation of infection
of a user's computer in order to mitigate threats to a user's system.
• Emails
During your use of the anti-spam functionality, Kaspersky scans emails and uses
information about them to protect you from spam and fraud. When you indicate to
Kaspersky that an email is spam or has been incorrectly identified by the software
as spam, you help us analyze it and enable a higher quality of protection for
users.
• Data about stolen device
The Anti-theft feature provides certain remote access and control functions
designed to protect data on your mobile phone in case of theft, as well allows you
to receive information about the location of the stolen device. Anti-theft has to
store data about your phone and approved users for these functions to work.
• Data for child protection feature
If a parent or holder of parental responsibility wants to use the child protection
feature like Kaspersky Safe Kids, he or she can receive information about the
child's device and information about the child's location. Additionally, the parent
or holder of parental responsibility can configure parameters in order to block or
permit specific websites and/or allow or prevent certain applications from running
on the child's device. Kaspersky does not collect children's data beyond the
framework of such feature.
• Unique identifier of the mobile device
This device identifier is generated on user device on Android 8 and higher, using
the Advertising ID of the device. We do not process the Advertising ID in clear
text; we process only its hash sum. In case user has reset the value of the
Advertising ID, the new value of the unique identifier of the mobile device will be
associated with the old value, which is necessary for the correct use of the device
with services.
KASPERSKY WILL ONLY PROCESS PERSONAL DATA FOR PARTICULAR, PRE-DETERMINED PURPOSES
THAT ARE LEGITIMATE WITH REGARD TO APPLICABLE LAW, AND THAT ARE RELEVANT TO
KASPERSKY'S BUSINESS.
• To ensure the performance of a contract with users and to ensure the required
performance of products and services for customers.
• To protect the user from known threats to information security.
• To verify that the license is legal.
• To update the anti-virus databases.
• To increase the effectiveness of the protection of devices, networks, and
information systems, in particular, to provide a faster response to new information
and network security threats, to increase the effectiveness of the performance of
the software's protection component, to decrease the probability of false positive.
• To detect advanced and previously unknown cybersecurity threats and reduce
response times to them. More details are available below in the "Threat
Intelligence for Protection of Cyber Space" section.
• To improve user experience and our products and services, including features,
functionalities, and interfaces.
• To provide technical support of products and services for customers and to
improve the quality of products and services.
• To acquire an aggregated overview of products for home users by conducting
statistical research and analyses. More details are available below in the "Product
Statistical Research" section.
• To provide users with personalized information and offers from Kaspersky,
including in relation to product features, maintaining security levels, support and
other help-related materials, as well as Kaspersky and third-party products and
services, marketing offers, discounts, and promotional materials, based on user
interests and preferences.
Threat Intelligence for Protection of Cyber Space
New generations of malware appear all the time, many using new, sophisticated
techniques to bypass existing security solutions. In this constantly shifting
environment, protection is only as effective as the ability to closely analyze the
threat landscape and distill data into actionable intelligence for our users. To
achieve this, security solutions must apply a cloud approach that combines the
widest possible scope of threat data handling with the most intelligent data
processing technologies.
Our infrastructure is designed to receive and process complex global cyberthreat
data, transforming it into the actionable threat intelligence that powers our
products. A key source of threat-related data comes from our users. By sharing
their data and allowing it to be stored and analyzed by artificial intelligence and
experts, they help us to ensure that users around the world are protected against
the newest cyberthreats. In particular, KSN helps us to respond rapidly to emerging
cyberthreats while delivering the highest possible effectiveness of protection and
helping reduce the number of false positives.
The amount of data you allow our infrastructure to receive depends on the product
used, its configuration settings and preferences.
This approach offers numerous benefits for users and cyber space overall,
including:
• Detection of advanced and previously unknown malware;
• Reduced detection errors (false positives);
• Significant reduction in response times to new threats.

Product Statistical Research

To better understand how we can improve the experience of current users, develop
our products and services, determine potential markets, and pursue business
opportunities, we perform research and conduct statistical analyses to acquire an
aggregated overview of products for home users. Of course, we do so always for a
legitimate reason and with a legal basis. In addition, we make sure to implement
technical and organizational measures to ensure a high level of data protection.
For example, when we conduct statistical analysis on data, they first undergo a de-
identification process for that purpose. This is consistent with our privacy
principles (see below for more details in the section "Privacy Principles").

Legal Bases for Data Processing

The legal basis we use depends on the purpose of processing personal data, which
may be the following:
• Contract – according to point (b) of Article 6 (1) GDPR, in cases where we have
to process certain data necessary to perform a contract, such as when a user
accepts the EULA to use the software;
• Consent – according to point (a) of Article 6 (1) GDPR, in cases where a user
chooses to send us data relating to the KSN Statement, Marketing Statement,
Antispam Statement, Supplemental Statement, Statement regarding Data Processing for
Kaspersky Managed Protection, Statement regarding Data Processing for Web Control
(previously called Statement regarding Data Processing for Parental Control),
Statement regarding Data Processing for Call Filter, Protect a Friend Statement, or
Technical Support Statement;
• Legal obligation – according to point (c) of Article 6 (1) GDPR, in cases where
we have to process data to meet legal requirements, such as for tax purposes;
• Legitimate interest – according to point (f) of Article 6 (1) GDPR, in cases
where we have legitimate interests as a cybersecurity company, except where such
interests are overridden by the interests or fundamental rights and freedoms of the
user. Such cases include processing scenarios where data undergo de-identification
in order to increase data protection in preparation for running statistical
analyses on them, and where personal data is stored in our infrastructure and
analyzed for recent and potential cyberthreats by using artificial intelligence
and/or relying on the expertise of our specialists. Recital 49 of the GDPR
acknowledges that it is a legitimate interest of a company to process personal data
to the extent necessary and proportionate in order to ensure network and
information security. Under certain local laws, you may be entitled to exercise
rights in respect of your personal data, such as those described in the section
Your Rights and Options. If you wish to exercise such right, please contact us via
https://support.kaspersky.com/general/privacy.
LIMITATION OR RESTRICTION DATA PROCESSING
IF YOU CHOOSE NOT TO PROVIDE DATA THAT IS NECESSARY IN ORDER FOR A PRODUCT OR
FEATURE TO WORK, YOU MAY NOT BE ABLE TO USE THAT PRODUCT OR FEATURE. THIS
OBLIGATORY DATA IS LISTED IN THE END USER LICENSE AGREEMENT. THE KASPERSKY SECURITY
NETWORK STATEMENT OR MARKETING STATEMENT CONTAINS A LIST OF DATA THAT USERS CAN
DECIDE TO PROVIDE TO US AT ANY TIME BY CHECKING THE CORRESPONDING BOX IN THE
PRODUCT SETTINGS (THEY CAN ALSO REVERSE THIS DECISION WHENEVER THEY CHOOSE).
What we aren't going to process
Through its products and services, Kaspersky never process "sensitive" personal
data such as religion, political views, sexual preference, or health, or other
special categories of personal data. We do not wish to receive any such data and
will not request it from you.
Kaspersky's products must be installed and used by an adult. Children may use the
device where Kaspersky's product was installed only with permission from their
parents or holder of parental responsibility. Except for "Data for child protection
feature", we do not intend to process personal data of children, nor do we want to
receive such personal information of children.
Provision of Information
We may only disclose the Information as follows:
• Within the Group of Companies Kaspersky. Data can be shared.
• Service Providers. We also may share your information with vendors that provide
services to us, including companies that provide web analytics, data processing,
advertising, e-mail distribution, payment processing, order fulfillment, and other
services.
• Law enforcement or government agency. Kaspersky has strict principles and
internal procedures in regard to requests from law enforcement and government
agencies worldwide. Every request we receive goes through legal verification to
ensure our compliance with applicable laws and procedures. More detailed
information about Kaspersky's principles can be found at
https://www.kaspersky.com/transparency-center.
Please note that some of our products, for example Kaspersky Secure Connection, use
services of third parties whose privacy practices differ from Kaspersky's. If you
provide personal data to any of those services, your data is governed by their
privacy statements. You are responsible for acquainting yourself with the data
processing rules and procedures described in the relevant privacy statements.
Where we process Information
The personal data provided by users to Kaspersky can be processed in the following
countries, including countries outside European Union (EU) or the European Economic
Area (EEA):
Within the EU or EEA:
• Germany
• Netherlands
• France
• United Kingdom
• Sweden
• Italy
• Spain
• Romania
Outside of the EU or EEA:
• Switzerland
• Canada
• Singapore
• Russia
• Japan
• USA
• Mexico
• China
• Azerbaijan
• Brazil
• Argentina
• Israel
• UAE
• South Korea
• Australia
• Belarus
The list of countries where the data provided by the user may be processed can
change. You can acquaint yourself with the current list of countries in the version
of the Privacy Policy on the website https://www.kaspersky.com/products-and-
services-privacy-policy.
According to our general business practice, the data received from users in the EU
are processed on servers located in the EU and Russia.
The personal data may be processed at destinations outside the EU or EEA some of
which have not been determined by the European Commission to have an adequate level
of data protection. It may also be processed by staff operating outside EU or EEA
who work for us or for one of our service providers. In the absence of adequacy
decisions or appropriate safeguards recognized by the European Commission, there
may be risks for the user if the personal data is transmitted outside of the EU or
EEA.
Whenever data is processed, we use the highest level of standards for data
protection and apply a variety of legal measures in order to protect user data,
guarantee safety and confidentiality, and ensure users' rights. To learn more about
the European Commission's decisions on the adequacy of the protection of personal
data in the countries where Kaspersky processes data, please visit:
ec.europa.eu/info/law/law-topic/data-protection/international-dimension-data-
protection/adequacy-decisions_en.
Your Rights and Options
You have certain rights regarding your personal data. We also offer you certain
options about what personal data you provide to us, how we use that information,
and how we communicate with you.
In most cases you can choose not to provide personal data to us when you use
Kaspersky's products, services, and websites. You may also refrain from submitting
information directly to us. However, if you do not provide personal data when
requested, you may not be able to benefit from the full range of Kaspersky products
and services and we may not be able to provide you with information about products,
services, and promotions.
You can at any time choose not to receive marketing communications by e-mail, if
you have previously subscribed to receive them, by clicking on the unsubscribe link
within the marketing e-mails you receive from us.
If your employer provides your personal data to Kaspersky, you may have certain
options with respect to Kaspersky's use or disclosure of the information. Please
contact your employer to learn about and to exercise your options.
To the extent provided by applicable law, you may withdraw any consent you
previously provided to us, or object at any time on legitimate grounds, to the
processing of your personal data. We will apply your preferences going forward. In
some circumstances, withdrawing your consent to Kaspersky's use or disclosure of
your personal data will mean that you cannot take advantage of certain Kaspersky
products or services.
Subject to applicable law, you may have the following rights:
• To obtain confirmation that we hold personal data about you;
• To request access to and receive information about your personal data;
• To receive copies of your personal data that you provided to us, also in a
machine-readable format and have it sent to another data controller, where
technically possible;
• To update and correct inaccuracies in your personal data;
• To object to the processing of your personal data;
• To have the information blocked, anonymized or deleted, as appropriate; as well
as
• To lodge a complaint with a supervisory authority.
The right to access personal data may be limited in some circumstances by the
requirements of local law or technological measures, including where the data has
been anonymized and therefore does not relate to an identified or identifiable
natural person. If you wish to exercise these rights, you may at any time directly
contact us at https://support.kaspersky.com/general/privacy.
If you wish to object to data processing or withdraw your consent in cases where
you use our free products, you must stop using and/or uninstall the product. If you
wish to exercise your right to remove the already sent data, please contact us
directly to request deletion via https://support.kaspersky.com/general/privacy.
If we fall short of your expectations in processing your personal data or you wish
to make a complaint about our privacy practices, please relate this to us, as it
gives us an opportunity to fix the problem. You may contact us by using the contact
details provided in the "How to Contact Us" section below. To assist us in
responding to your request, please give full details of the issue. We attempt to
review and respond to all complaints within a reasonable time.
The Privacy Principles
Personal data processing at Kaspersky is based on the following principles:
Consent and choice
• Presenting to the users the choice whether or not to send their personal data
except where the users cannot freely withhold consent or where applicable law
specifically allows the processing of personal data without the natural person's
consent. The user's election must be freely given, specific and made on a
knowledgeable basis;
• Informing users, before obtaining consent, about their rights under the
individual participation and access principle;
• Providing users, before obtaining consent, with the information indicated by the
openness, transparency and notice principle; and
• Explaining to users the implications of granting or withholding consent.
Purpose legitimacy and specification
• Ensuring that the purpose(s) complies with applicable law and relies on a
permissible legal basis;
• Communicating the purpose(s) to users before the information is used for the
first time for a new purpose;
• Using language for this specification which is both clear and appropriately
adapted to the circumstances.
Data processing limitation
• Gathering of personal data to that which is within the bounds of applicable law
and strictly necessary for the specified purpose(s).
• Deleting and disposing or anonymizing of personal data whenever the purpose for
personal data processing has expired, there are no legal requirements to keep the
personal data, or whenever it is practical to do so.
Use, retention and disclosure limitation
• Limiting the use, retention and disclosure of personal data to that which is
necessary in order to fulfil specific, explicit and legitimate purposes;
• Limiting the use of personal data to the purposes specified by Kaspersky prior to
receiving the data, unless a different purpose is explicitly required by applicable
law;
• Retaining personal data only as long as necessary to fulfill the stated purposes
(e.g. retaining personal data required for the license for the period of the
relevant license agreement between you and Kaspersky, normally 1 year plus, if
applicable, any renewal period, depending on the product's license terms), and
thereafter securely destroying or anonymizing it;
• Retaining personal data for as long as necessary in order to fulfill legal
obligations, comply with laws, resolve disputes, including in cases of litigation,
proceedings, or investigations;
• Retaining personal data for as long as necessary in order to fulfill legitimate
interests; and
• Locking (i.e. archiving, securing and exempting the personal data from further
processing) any personal data when and for as long as the stated purposes have
expired, but where retention is required in order to comply with applicable laws.
Accuracy and quality
• Ensuring that the personal data processed is accurate, complete, up-to-date
(unless there is a legitimate basis for keeping outdated data), adequate and
relevant for the purpose of use;
• Ensuring the reliability of personal data provided from a source other than from
users before it is processed;
• Verifying, through appropriate means, the validity and correctness of the claims
made by the user prior to making any changes to the personal data (in order to
ensure that the changes are properly authorized), where it is appropriate to do so;
• Establishing personal data processing procedures to help ensure accuracy and
quality; and
• Establishing control mechanisms to periodically check the accuracy and quality of
personal data processing.
Openness, transparency and notice
• Providing users with clear and easily accessible information about Kaspersky's
policies;
• Establishing procedures and practices with respect to the processing of personal
data;
• Including in notices the fact that personal data is being processed, the purpose
for which this is done, the types of privacy stakeholders to whom the personal data
might be disclosed, and the identity of the entity which determines the above and
on how to contact;
• Disclosing the options and means offered by Kaspersky to users for the purposes
of limiting the processing of, and for accessing, correcting and removing their
information;
• Giving notice to users when major changes in the personal data handling
procedures occur.
Individual participation and access
• Giving users the ability to contact us (by using the contact details provided in
the "How to Contact Us") and review their personal data, provided their identity is
first authenticated with an appropriate level of assurance and such access is not
prohibited by applicable law;
• Allowing users (by using the contact details provided in the "How to Contact Us"
or by using interface of our products and services) to challenge the accuracy and
completeness of the personal data and have it amended, corrected or removed as
appropriate and possible in the specific context;
• Providing any amendment, correction or removal to personal data processors and
third parties to whom personal data had been disclosed, where they are known; and
• Establishing procedures to enable users to exercise these rights in a simple,
fast and efficient way, which does not entail undue delay or cost.
Information Security: How We Protect Your Privacy
Information security is Kaspersky's core business. All data and all information
provided by you is confidential by default. Kaspersky will therefore always apply
technical and organizational data security measures for the protection of personal
data that are adequate and appropriate, taking into account the concrete risks
resulting from the processing of personal data as well as up-to-date security
standards and procedures. In order to, among other reasons, identify and fulfill
the appropriate level of protection, Kaspersky classifies processing systems with
personal data and implements cascading sets of protective measures.
Kaspersky also maintains physical, electronic and procedural safeguards to protect
the information against loss, misuse, damage or modification and unauthorized
access or disclosure. Some of the other central features of our information
security program are:
• The Information Security Department, which designs, implements and provides
oversight to our information security program;
• A determination of personal data safety hazards in the course of processing in a
Kaspersky processing system;
• Application of appropriate information security tools;
• Performance evaluation of applied personal data security measures before
commissioning processing systems;
• Implementing controls to identify, authenticate and authorize access to various
services or websites;
• Discovering the facts surrounding unauthorized access to personal data and
adopting corresponding measures;
• Recovery of personal data that was modified or destructed;
• Establishing access rules to personal data processed in Kaspersky processing
systems and also recording and accounting for all actions undertaken with personal
data in these systems;
• Encryption between our clients and servers (and between our various data
centers);
• We restrict access of our employees and contractors who need to know the
information in order to process it for us and who are subject to strict contractual
confidentiality obligations, to personal information. They may be disciplined or
their contract terminated if they fail to meet these obligations;
• Monitoring of our systems infrastructure to detect weaknesses and potential
intrusions;
• Monitoring measures taken to ensure the security of personal data;
• Providing Kaspersky personnel with relevant training and continually updating our
security practices in light of new risks and developments in technology.
How to Contact Us
If you have any questions or comments about this Privacy Policy, Kaspersky's
privacy practices or if you would like us to update or remove information or
preferences you provided to us, please visit https://www.kaspersky.com/global-
privacy-policy, or you may contact our Kaspersky EU representative via e-mail or
phone: Kaspersky Labs GmbH, Ingolstadt, Germany, [email protected], +49 (0) 841 98
18 90, according to point (a) of Article 13 (1) and Article 27 (1) of GDPR, or you
may contact our Data Protection Officer in the EU, according to point (b) of
Article 13 (1) and Article 37 (1) of GDPR, as well as for the other countries, via
[email protected].
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