Chapter Two
Chapter Two
Chapter Two
Research Process
Steps
Identifying a research topic Defining the problem is the first step and one of the most
difficult in research undertaking. There is a tendency for the beginner in research to ask
questions that are usually diffuse or vague. Each topic that is proposed for research has
to be judged according to certain guidelines or criteria. There may be several ideas to
choose from. Before deciding on a research topic, each proposed topic must be
compared with all other options. The guidelines or criteria discussed on the following
can help in this proces.
For example, below are a list of articles which are related to TCS research:
• Relevance/Significance
• Avoidance of duplication
• Feasibility of study
• Applicability of results
• Ethical acceptability
For example, whether the problem is a serviceability issue or a safety issue, and
whether it occurs at the local, regional or national level. Wherever possible, it is useful to
provide baseline data, e.g. number of accidents, or cost of failures. It is often
appropriate to place limits on the scope of the project by indicating what form the
solution should take, e.g. a specification, report, test method, design procedure,
computer program, or a piece of equipment. A very useful test of whether a problem
can be solved by research is that, if the form of the solution can be defined, the problem
is researchable.
Objectives
The purpose of the Objective section is to state very clearly what products are expected
from the research. The ability to define products that will resolve the problem, are
attainable, and can be implemented, has a major impact on the likelihood of success.
Non-Research Problem
Here are some of the problems we frequently encounter, which may well be
consideredas non-research problems:
I. There should be a perceived discrepancy between “what it is” and “what it should
havebeen.” This implies that there should be a difference between “what exists”
and the “ideal or planned situation”;
II. A question about “why” the discrepancy exists. This implies that the reason(s)
for this discrepancy is unclear to the researcher (so that it makes sense to
develop a researchquestion); and
III. There should be at least two possible answers or solutions to the questions or
problems.The third point is important. If there is only one possible and plausible
answer to thequestion about the discrepancy, then a research situation does not
exist.It is a non-research problem that can be tackled at the managerial or
administrative level.
4. Reviewing of Literature
A review of relevant literature is an integral part of the research process. It enables
theresearcher to formulate his problem in terms of the specific aspects of the general
areaof his interest that has not been so far researched.Such a review, not only provides
him exposure to a larger body of knowledge but alsoequips him with enhanced
knowledge to efficiently follow the research process.Through a proper review of the
literature, the researcher may develop the coherencebetween the results of his study
and those of the others.A review of previous documents to similar or related
phenomena is essential even for thebeginning researchers.To ignore the existing
literature may lead to wasted effort on the part of the researchers.Why spend time
merely repeating what other investigators have already done?If the researcher is aware
of earlier studies of his topic, or related topics, he will be in amuch better position to
assess the significance of his work and to convince others that itis important.
A confident and expert researcher is more crucial in his questioning of the others’
methodology, the choice of the data, and the quality of the inferences drawn from
thestudy results.In sum, we enumerate the following arguments in favor of reviewing
the literature:
It avoids duplication of the work that has been done in the recent past.
It helps the researcher to find out what others have learned and reported on the
problem.
It helps the researcher to understand what concepts and theories are relevant to
his areaof investigation.
It will help the researcher to consider the inclusion of variables in his research that
hemight not otherwise have thought about.
5. A hypothesis
Is an unproven statement or proposition that can be refuted or supportedby empirical
data. Hypothetical statements assert a possible answer to a research question.
The research problem having been formulated in clear cut terms, the researcher will be required
to prepare a research design, i.e., he will have to state the conceptual structure within which
research would be conducted. The preparation of such a design facilitates research to be as
efficient as possible yielding maximal information. In other words, the function of research
design is to provide for the collection of relevant evidence with minimal expenditure of effort,
time and money. But how all these can be achieved depends mainly on the research purpose.
Research purposes may be grouped into four categories, viz., (i) Exploration, (ii) Description, (iii)
Diagnosis, and (iv) Experimentation. A flexible research design which provides opportunity for
considering many different aspects of a problem is considered appropriate if the purpose of the
research study is that of exploration. But when the purpose happens to be an accurate
description of a situation or of an association between variables, the suitable design will be one
that minimises bias and maximises the reliability of the data collected and analysed.There are
several research designs, such as, experimental and non-experimental hypothesis testing.
Experimental designs can be either informal designs (such as before-and-after without control,
after-only with control, before-and-after with control) or formal designs (such as completely
randomized design, randomized block design, Latin square design, simple and complex factorial
designs), out of which the researcher must select one for his own project.The preparation of the
research design, appropriate for a particular research problem, involves usually the
consideration of the following:
o the availability and skills of the researcher and his staff (if any);
o the cost factor relating to research, i.e., the finance available for the purpose.
Through personal interview: The investigator follows a rigid procedure and seeks
answers to a set of pre-conceived questions through personal interviews. This
method of collecting data is usually carried out in a structured way where output
depends upon the ability of the interviewer to a large extent.
Through telephone interviews: This method of collecting information involves
contacting the respondents on telephone itself. This is not a very widely used
method but it plays an important role in industrial surveys in developed regions,
particularly, when the survey has to be accomplished in a very limited time.
Through schedules: Under this method the enumerators are appointed and given
training. They are provided with schedules containing relevant questions. These
enumerators go to respondents with these schedules. Data are collected by filling up
the schedules by enumerators on the basis of replies given by respondents. Much
depends upon the capability of enumerators so far as this method is concerned.
Some occasional field checks on the work of the enumerators may ensure sincere
work.
7. Analysis of data:
After the data have been collected, the researcher turns to the task of analysing them. The
analysis of data requires a number of closely related operations such as establishment of
categories, the application of these categories to raw data through coding, tabulation and then
drawing statistical inferences.
The unwieldy data should necessarily be condensed into a few manageable groups and tables
for further analysis. Thus, researcher should classify the raw data into some purposeful and
usable categories. Coding operation is usually done at this stage through which the categories
of data are transformed into symbols that may be tabulated and counted. Editing is the
procedure that improves the quality of the data for coding. With coding the stage is ready for
tabulation.Tabulation is a part of the technical procedure wherein the classified data are put in
the form of tables, use cases ,diagram, models etc .. The mechanical devices can be made use
of at this juncture. A great deal of data, specially in large inquiries, is tabulated by computers.
Computers not only save time but also make it possible to study large number of variables
affecting a problem simultaneously. Analysis work after tabulation is generally based on the
computation of various percentages, coefficients, etc., by applying various well defined
statistical formulae. In the process of analysis, relationships or differences supporting or
conflicting with original or new hypotheses should be subjected to tests of significance to
determine with what validity data can be said to indicate any conclusion(s). For instance, if there
are two samples of weekly wages, each sample being drawn from factories in different parts of
the same city, giving two different mean values, then our problem may be whether the two mean
values are significantly different or the difference is just a matter of chance. Through the use of
statistical tests we can establish whether such a difference is a real one or is the result of
random fluctuations. If the difference happens to be real, the inference will be that the two
samples.
8. Hypothesis-testing:
After analysing the data as stated above, the researcher is in a position to test the hypotheses, if
any, he had formulated earlier. Do the facts support the hypotheses or they happen to be
contrary? This is the usual question which should be answered while testing hypotheses.
Various tests, such as Chi square test, t-test, F-test, have been developed by statisticians for the
purpose. The hypotheses may be tested through the use of one or more of such tests,
depending upon the nature and object of research inquiry. Hypothesis-testing will result in either
accepting the hypothesis or in rejecting it. If the researcher had no hypotheses to start with,
generalisations established on the basis of data may be stated as hypotheses to be tested by
subsequent researches in times to come.
If a hypothesis is tested and upheld several times, it may be possible for the researcher to
arrive at generalisation, i.e., to build a theory. As a matter of fact, the real value of research lies
in its ability to arrive at certain generalisations. If the researcher had no hypothesis to start with
he might seek to explain his findings on the basis of some theory. It is known as interpretation.
The process of interpretation may quite often trigger off new questions which in turn may lead
to further researches.
1. The layout of the report should be as follows: (i) the preliminary pages; (ii) the main text,l and
(iii) the end matter.In its preliminary pages the report should carry title and date followed by
acknowledgements and foreword. Then there should be a table of contents followed by a list of
tables and list of graphs and charts, if any, given in the report.
The main text of the report should have the following parts:
(a) Introduction: It should contain a clear statement of the objective of the research and an
explanation of the methodology adopted in accomplishing the research. The scope of the study
along with various limitations should as well be stated in this part. Summary of findings:
After introduction there would appear a statement of findings and recommendations in non-
technical language. If the findings are extensive, they should be summarised.
Main report:
The main body of the report should be presented in logical sequence and broken-down into
readily identifiable sections.Conclusion: Towards the end of the main text, researcher should
again put down theresults of his research clearly and precisely. In fact, it is the final summing up.
At the end of the report, appendices should be enlisted in respect of all technical data.
Bibliography, i.e., list of books, journals, reports, etc., consulted, should also be given in the end.
Index should also be given specially in a published research report.