Aspire 5737z Service Guide

Aspire 5737Z Series
Service Guide
Service guide files and updates are available

on the ACER/CSD web; for more information,
please refer to http://csd.acer.com.tw
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Revision History
Please refer to the table below for the updates made on Aspire 5737Z Series service guide.
Date Chapter Updates
II

Copyright
Copyright © 2008 by Acer Incorporated. All rights reserved. No part of this publication may be reproduced,
transmitted, transcribed, stored in a retrieval system, or translated into any language or computer language, in
any form or by any means, electronic, mechanical, magnetic, optical, chemical, manual or otherwise, without
the prior written permission of Acer Incorporated.
Disclaimer
The information in this guide is subject to change without notice.
Acer Incorporated makes no representations or warranties, either expressed or implied, with respect to the
contents hereof and specifically disclaims any warranties of merchantability or fitness for any particular
purpose. Any Acer Incorporated software described in this manual is sold or licensed "as is". Should the
programs prove defective following their purchase, the buyer (and not Acer Incorporated, its distributor, or its
dealer) assumes the entire cost of all necessary servicing, repair, and any incidental or consequential
damages resulting from any defect in the software.
Acer is a registered trademark of Acer Corporation.

Intel is a registered trademark of Intel Corporation.
Pentium and Pentium II/III are trademarks of Intel Corporation.
Other brand and product names are trademarks and/or registered trademarks of their respective holders.
III

Conventions
The following conventions are used in this manual:
SCREEN MESSAGES Denotes actual messages that appear

on screen.
NOTE Gives bits and pieces of additional
information related to the current
topic.
WARNING Alerts you to any damage that might
result from doing or not doing specific
actions.
CAUTION Gives precautionary measures to
avoid possible hardware or software
problems.
IMPORTANT Reminds you to do specific actions
relevant to the accomplishment of
procedures.
IV

Preface
Before using this information and the product it supports, please read the following general information.
1. This Service Guide provides you with all technical information relating to the BASIC CONFIGURATION
decided for Acer's "global" product offering. To better fit local market requirements and enhance product
competitiveness, your regional office MAY have decided to extend the functionality of a machine (e.g.
add-on card, modem, or extra memory capability). These LOCALIZED FEATURES will NOT be covered
in this generic service guide. In such cases, please contact your regional offices or the responsible
personnel/channel to provide you with further technical details.
2. Please note WHEN ORDERING FRU PARTS, that you should check the most up-to-date information
available on your regional web or channel. If, for whatever reason, a part number change is made, it will
not be noted in the printed Service Guide. For ACER-AUTHORIZED SERVICE PROVIDERS, your Acer
office may have a DIFFERENT part number code to those given in the FRU list of this printed Service
Guide. You MUST use the list provided by your regional Acer office to order FRU parts for repair and
service of customer machines.

VI

Table of Contents
System Specifications 1
Features . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .1
System Block Diagram . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .4
Your Acer Notebook tour . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .5
Closed Front View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .6
Rear View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Left View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .7
Right View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .8
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .9
Indicators . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .10
TouchPad Basics (with fingerprint reader) . . . . . . . . . . . . . . . . . . . . . . . . . . . . .11
Using the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Lock Keys and embedded numeric keypad . . . . . . . . . . . . . . . . . . . . . . . . . . . .12
Windows Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .13
Hot Keys . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .14
Special Key . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .15
Using the System Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Acer GridVista (dual-display compatible) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .16
Hardware Specifications and Configurations . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .17
System Utilities 23
BIOS Setup Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Navigating the BIOS Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .23
Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .24
Main . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .25
Advanced . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .26
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .27
Boot . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .30
Exit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .31
BIOS Flash Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .32
DOS Flash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .33
WinFlash Utility . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .35
Remove HDD/BIOS Password Utilities . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .37
Machine Disassembly and Replacement 41
Disassembly Requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .41
General Information . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Pre-disassembly Instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .42
External Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
External Modules Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . .43
Removing the Battery Pack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .44
Removing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .45
Removing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .46
Removing the Optical Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .47
Removing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .50
Removing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .52
Removing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .53
Main Unit Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Main Unit Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .55
Removing the Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .56
Removing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .58
Removing the Function Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .59
VII

Table of Contents
Removing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .61
Removing the Upper Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .66
Removing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .70
Removing the Left Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .72
Removing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .73
Removing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .74
Removing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .75
Removing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .76
Removing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .78
Removing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .79
Removing the RTC Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .80
LCD Module Disassembly Process . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
LCD Module Disassembly Flowchart . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .81
Removing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .82
Removing the Inverter Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .83
Removing the Camera Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .85
Removing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .86
Removing the LCD Brackets and FPC Cable . . . . . . . . . . . . . . . . . . . . . . . . . . .88
Removing the Microphone Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .89
Removing the Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .90
LCD Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Replacing the MIC and Antennas . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .91
Replacing the LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .93
Replacing the Camera . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Replacing the Inverter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .94
Replacing the LCD Bezel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .95
Main Module Reassembly Procedure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Replacing the CPU . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .96
Replacing the Thermal Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .97
Replacing the Mainboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Replacing the Bluetooth Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .98
Replacing the USB Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .99
Replacing the Right Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Replacing the Left Speaker Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .100
Replacing the TouchPad Bracket . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .102
Replacing the Upper Case . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .103
Replacing the LCD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .106
Replacing the Function Board . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .110
Replacing the Keyboard . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .111
Replacing the Switch Cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Replacing the WLAN Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .112
Replacing the DIMM Modules . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Replacing the Hard Disk Drive Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .114
Replacing the ODD Module . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .115
Replacing the Lower Covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .116
Replacing the SD Dummy Card . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Replacing the Battery . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .117
Troubleshooting 119
Common Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .119
Power On Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .120
No Display Issue . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .121
Random Loss of BIOS Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .122
LCD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
Built-In Keyboard Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .123
VIII

Table of Contents
TouchPad Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Internal Speaker Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .124
Internal Microphone Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .126
HDD Not Operating Correctly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .127
ODD Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .128
Modem Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Wireless Function Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .131
Thermal Unit Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
External Mouse Failure . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .132
Other Failures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .133
Intermittent Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Undetermined Problems . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .134
Post Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Chipset POST Codes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .135
Jumper and Connector Locations 139
Top View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .139
Bottom View . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .140
Clearing Password Check and BIOS Recovery . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
Clearing Password Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .141
BIOS Recovery by Crisis Disk . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .142
FRU (Field Replaceable Unit) List 145
Aspire 5737Z Series Exploded Diagrams . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
Main Assembly . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .146
LCD Panel . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .147
Aspire 5737Z Series FRU List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .148
Screw List . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .156
Model Definition and Configuration 158
Aspire 5737Z Series . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .158
Test Compatible Components 171
Microsoft® Windows® Vista Environment Test . . . . . . . . . . . . . . . . . . . . . . . . . . . .172
Online Support Information 175
Index 177
IX

Table of Contents

Chapter 1
System Specifications
Features
Below is a brief summary of the computer’s many features:
Operating System
• Genuine Windows® Vista™
Platform
• Intel® Core™ 2 Duo processor*
• Intel® Pentium® dual-core processor*
• NVIDIA® nForce® MCP79MX
• Acer InviLink™ Nplify™ 802.11b/g/Draft-N*
• Acer InviLink™ 802.11b/g*
System Memory
• Dual-channel support
• Up to 2 GB of DDR3 1066 MHz memory, upgradeable to 4 GB using two soDIMM modules
Display and graphics

• 16:9 aspect ratio
• 15.6" HD 1366 x 768
• NVIDIA® GeForce® 9400M G
Storage subsystem
• 2.5" hard disk drive
• Optical drive option:
• Blu-ray Disc™ /DVD-Super Multi double-layer drive*
• DVD-Super Multi double-layer drive*
• 5-in-1 card reader
Audio
• Dolby® -optimized surround sound system with two built-in stereo speakers
• True5.1-channel surround sound output
• High-definition audio support
• S/PDIF (Sony/Philips Digital Interface) support for digital speakers
• Acer PureZone technology with two built-in stereo microphones
• MS-Sound compatible
Chapter 1 1
Dimensions and Weight
• 383 (W) x 250 (D) x 26/37 (H) mm (14.93 x 9.75x 1.01/1.44 inches)
• 2.92kg (6.45 lbs.) with 6-cell battery
Communication
• Acer Video Conference, featuring:
• Integrated Acer Crystal Eye webcam*
• Acer PureZone technology*
• Optional Acer Xpress VoIP phone*
• WLAN:
• Acer InviLink™ Nplify™ 802.11b/g/Draft-N*
• Acer InviLink™ 802.11b/g*
• WPAN: Bluetooth® 2.0+Enhanced Data Rate (EDR)*
• LAN: Gigabit Ethernet; Wake-on-LAN ready
Privacy control
• Acer Bio-Protection fingerprint solution*
• BIOS user, supervisor, HDD passwords
• Kensington lock slot
Power subsystem
• ACPI 3.0
• 48.8 W 4400 mAh
• 3-pin 65 W AC adapter
• ENERGY STAR® 4.0*
Special keys and controls

• 105-/106-key keyboard
• Touchpad pointing device
I/O interface
• 5-in-1 card reader (SD/MMC/MS/MS PRO/xD)
• USB 2.0 port
• HDMI™ port with HDCP support*
• External display (VGA) port
• Headphones/speaker/line-out jack with S/PDIF support*
• Microphone-in jack
• Line-in jack
• Ethernet (RJ-45) port
• DC-in jack for AC adapter
2 Chapter 1

Environment
• Temperature:
• Operating: 5 °C to 35 °C
• Non-operating: -20 °C to 65 °C
• Humidity (non-condensing):
• Operating: 20% to 80%
Non-operating: 20% to 80%
•
NOTE: Items marked with * denote only selected models.
NOTE: The specifications listed above are for reference only. The exact configuration of your PC depends on
the model purchased.
Chapter 1 3

System Block Diagram
Sub-board
LS-4681P- SW/B
Mobile Penryn Fan Control

Thermal Sensor LS-4682P-USB/B
uFCPGA-478 CPU
ADT7421
LS-4683P- FP/B
H_A#(3..35) FSB
HDMI LCD Conn. CRT H_D#(0..63)
800/1066MHz
DDR3 1333Mhz DDR3-SO-DIMM X2

Dual Channel
nVIDIA
USB2.0
MCP79 3.3V 480MHz
(MX/MH) USB USB/B Mini2 Finger BT Camera New WLAN

connx1 connx2 reserve Printer conn Card
USB port 0 USB port 1 USB port 4 USB port 6 USB port 7 USB port 8 USB port 9 USB port 11
PCI-E BUS Gen2 USB port 3
FCBGA 1437
Azalia
Card Reader Giga LAN Mini-Card New Card Mini-Card
JMB380 Broadcom5764 WLAN
Reserve
SATA2
MDC V1.5
3GHz
Port 0 Port 1 Port 2 Port 3 PE0
HD Audio Codec Amplifier
ALC888 Audio Jack
5in1 1394 RJ45 HP Amplifier
APA2051
Line in
LPC BUS & Int-Mic MIC
Slot Slot 3.3V 33 MHz
HP/SPDIF
SATA 0
SATA HDD
RTC BAT.
ENE KB926
SATA 2
Power On/Off CKT.
SATA ODD
DC/DC Interface CKT.
Touch Pad Int.KBD SPI BIOS
conn
Charger
Power Circuit DC/DC
4 Chapter 1

Your Acer Notebook tour
After knowing your computer features, let us show you around your new computer.
Front View
No. Icon Item Description

1 Acer Crystal Eye Web camera for video communication (for selected
webcam models).
2 Microphone Internal microphone for sound recording.
3 Display screen Also called Liquid-Crystal Display (LCD), displays

computer output (configuration may vary by models).
4 Power button Turns the computer on and off.
5 Volume up/ Increases the sound volume/Decreases the sound

VOL+/VOL-
Volume down volume.
6 Keyboard For entering data into your computer.
7 Palmrest Comfortable support area for your hands when you
use the computer.
8 TouchPad Touch-sensitive pointing device which functions like
a computer mouse.
9 Click buttons The left and right buttons function like the left and
(left, center* and right mouse buttons.
right) *The center button serves as Acer Bio-Protection
fingerprint reader supporting Acer FingerNav 4-way
control function (only for certain models).
Chapter 1 5

10 Power1 Indicates the computer's power status.
Battery1 Indicates the computer's battery status.

1. Charging: The light shows amber when the
battery is charging.
2. Fully charged: The light shows green when in AC
mode.
11 Programmable User-programmable
P key
Mail Email application (user-programmable)
Bluetooth Enables/disables the Bluetooth function.

communication Indicates the status of Bluetooth communication.
button/indicator
Wireless Enables/disables the wireless LAN function.
communication Indicates the status of wireless LAN
button/indicator communication.
12 HDD Indicates when the hard disk drive is active.
Caps Lock Lights up when Caps Lock is activated.
Num Lock Lights up when Num Lock is activated.
13 Speakers Left and right speakers deliver stereo audio output.
NOTE: 1The Power and Battery indicators are visible even when the computer cover is closed
Closed Front View

1 5-in-1 Card Accepts Secure Digital (SD), MultiMediaCard
Reader (MMC), Memory Stick (MS), Memory Stick Pro (MS
PRO), and xD-Picture Card.
Note: Push to remove/install the card. Only one
card can operate at any given time.
6 Chapter 1

Rear View
No. Item Description

1 Ventilation slots Enable the computer to stay cool, even after prolonged use.
Left View

1 DC-in jack Connects to an AC adapter
2 Ethernet (RJ-45) Connects to an Ethernet 10/100-based network.

port
3 External display Connects to a display device
(VGA) port (e.g. external monitor, LCD projector).
4 HDMI port Supports high definition digital video connections
HDMI (only for certain models).
5 USB 2.0 ports Connect to USB 2.0 devices (e.g. USB mouse, USB
camera).
6 Headphones/ Connects to audio line-out devices (e.g., speakers,
speaker/line-out headphones).
jack with S/PDIF
support
Microphone-in Accepts input from external microphones.
jack
Line-in jack Accepts audio line-in devices (e.g., audio CD
player, stereo walkman, mp3 player)
Chapter 1 7

Right View

1 USB 2.0 ports Connects to USB 2.0 devices (e.g., USB mouse, USB
camera).
2 Optical drive Internal optical drive; accepts CDs or DVDs.
3 Optical disk access Lights up when the optical drive is active.
indicator
4 Optical drive eject Ejects the optical disk from the drive.
button
5 Emergency eject Ejects the optical drive tray when the computer is
hole turned off.
Note: Insert a paper clip into the emergency eject
hole to eject the optical drive tray when the computer
is off.
6 Kensington lock Connects to a Kensington-compatible computer
slot security lock.
Note: Wrap the computer security lock cable around
an immovable object such as a table or handle of a
locked drawer. Insert the lock into the notch and turn
the key to secure the lock.
Some keyless models are also available.
8 Chapter 1

Bottom View

1 Battery bay Houses the computer's battery pack.
2 Battery release Releases the battery for removal.

latch
3 Hard disk bay Houses the computer's hard disk (secured with
screws).
4 Memory Houses the computer's main memory.
compartment
5 Battery lock Locks the battery in position.
6 Ventilation slots Enable the computer to stay cool, even after

and cooling fan prolonged use.
Note: Do not cover or obstruct the fan opening.
Chapter 1 9

Indicators
The computer has several easy-to-read status indicators. The front panel indicators are visible even when the
computer cover is closed.
Icon Function Description
Power Indicates the computer's power status.
Battery Indicates the computer's battery status.
HDD Indicates when the hard disk drive is active.
Num Lock Lights up when Num Lock is activated.
Caps Lock Lights up when Caps Lock is activated.
NOTE: 1. Charging: The light shows amber when the battery is charging. 2. Fully charged: The light shows
green when in AC mode.
10 Chapter 1

TouchPad Basics (with fingerprint reader)
The following items show you how to use the TouchPad with Acer Bio-Protection fingerprint reader:
• Move your finger across the touchpad (1) to move the cursor.
• Press the left (2) and right (4) buttons located beneath the touchpad to perform selection and
execution functions. These two buttons are similar to the left and right buttons on a mouse.
Tapping on the touchpad is the same as clicking the left button.
• Use Acer Bio-Protection fingerprint reader (3) supporting Acer FingerNav 4-way control function
(only for certain models) or the 4-way scroll (3) button (only for certain models) to scroll up or down
and move left or right a page. This fingerprint reader or button mimics your cursor pressing on the
right scroll bar of Windows applications.
Function Left Button (2) Right Button (4) Main touchpad (1)
Execute Quickly click twice Tap twice (at the same speed
as double-clicking a mouse
button)
Select Click once Tap once
Drag Click and hold, then use Tap twice (at the same speed
finger on the touchpad to as double-clicking a mouse
drag the cursor button); rest your finger on
the touchpad on the second
tap and drag the cursor
Access Click once
context menu
NOTE: When using the TouchPad, keep it - and your fingers - dry and clean. The TouchPad is sensitive to
finger movement; hence, the lighter the touch, the better the response. Tapping too hard will not
increase the TouchPad’s responsiveness.
Chapter 1 11

Using the Keyboard
The keyboard has full-sized keys and an embedded numeric keypad, separate cursor, lock, Windows, function
and special keys.
Lock Keys and embedded numeric keypad

The keyboard has three lock keys which you can toggle on and off.
Lock key Description

Caps Lock When Caps Lock is on, all alphabetic characters typed are in uppercase.
Num Lock When Num Lock is on, the embedded keypad is in numeric mode. The keys
<Fn> + <F11> function as a calculator (complete with the arithmetic operators +, -, *, and /). Use
this mode when you need to do a lot of numeric data entry. A better solution
would be to connect an external keypad.
Scroll Lock <Fn> + When Scroll Lock is on, the screen moves one line up or down when you press
<F12> the up or down arrow keys respectively. Scroll Lock does not work with some
applications.
The embedded numeric keypad functions like a desktop numeric keypad. It is indicated by small characters
located on the upper right corner of the keycaps. To simplify the keyboard legend, cursor-control key symbols
are not printed on the keys.
Desired access Num Lock on Num Lock off

Number keys on Type numbers in a normal manner.
embedded keypad
Cursor-control keys on Hold <Shift> while using cursor- Hold <Fn> while using cursor-
embedded keypad control keys. control keys.
Main keyboard keys Hold <Fn> while typing letters on Type the letters in a normal
embedded keypad. manner.
12 Chapter 1

Windows Keys
The keyboard has two keys that perform Windows-specific functions.
Key Description
Windows key Pressed alone, this key has the same effect as clicking on the Windows Start button;
it launches the Start menu. It can also be used with other keys to provide a variety of
functions:
< >: Open or close the Start menu
< > + <D>: Display the desktop
< > + <E>: Open Windows Explore
< > + <F>: Search for a file or folder
< > + <G>: Cycle through Sidebar gadgets
< > + <L>: Lock your computer (if you are connected to a network domain), or
switch users (if you're not connected to a network domain)
< > + <M>: Minimizes all windows
< > + <R>: Open the Run dialog box
< > + <T>: Cycle through programs on the taskbar
< > + <U>: Open Ease of Access Center
< > + <X>: Open Windows Mobility Center
< > + <BREAK>: Display the System Properties dialog box
< > + <SHIFT+M>: Restore minimized windows to the desktop
< > + <TAB>: Cycle through programs on the taskbar by using Windows Flip 3-D
< > + <SPACEBAR>: Bring all gadgets to the front and select Windows Sidebar
<CTRL> + < > + <F>: Search for computers (if you are on a network)
<CTRL> + < >
+ <TAB>: Use the arrow keys to cycle through programs on the
taskbar by using Windows Flip 3-D
Note: Depending on your edition of Windows Vista, some shortcuts may not function
as described.
Application This key has the same effect as clicking the right mouse button; it opens the
key application's context menu.
Chapter 1 13

Hot Keys
The computer employs hotkeys or key combinations to access most of the computer’s controls like screen
brightness, volume output and the BIOS utility.
To activate hot keys, press and hold the <Fn> key before pressing the other key in the hotkey combination.
Hotkey Icon Function Description

<Fn> + <F1> Hotkey help Displays help on hotkeys.
<Fn> + <F2> Acer eSettings Launches Acer eSettings Management in Acer

Management Empowering Technology.
<Fn> + <F3> Acer ePower Launches Acer ePower Management in Acer
Management Empowering Technology.
<Fn> + <F4> Sleep Puts the computer in Sleep mode.
<Fn> + <F5> Display toggle Switches display output between the display
screen, external monitor (if connected) and
both.
<Fn> + <F6> Screen blank Turns the display screen backlight off to save
power. Press any key to return.
<Fn> + <F7> TouchPad toggle Turns the internal TouchPad on and off.
<Fn> + <F8> Speaker toggle Turns the speakers on and off.
<Fn> + < > Brightness up Increases the screen brightness.
<Fn> + < > Brightness down Decreases the screen brightness.
14 Chapter 1

Special Key
You can locate the Euro symbol and the US dollar sign at the upper-center and/or bottom-right of your
keyboard.
The Euro symbol

1. Open a text editor or word processor.
2. Hold <Alt Gr> and then press the <5> key at the upper-center of the keyboard.
NOTE: Note: Some fonts and software do not support the Euro symbol. Please refer to www.microsoft.com/
typography/faq/faq12.htm for more information.
The US dollar sign

1. Open a text editor or word processor.
2. Hold <Shift> and then press the <4> key at the upper-center of the keyboard.
NOTE: This function varies by the operating system version.
Chapter 1 15

Using the System Utilities
Acer GridVista (dual-display compatible)
NOTE: This feature is only available on certain models.
To enable the dual monitor feature of the notebook, first ensure that the second monitor is connected, then
select Start, Control Panel, Display and click on Settings. Select the secondary monitor (2) icon in the
display box and then click the check box Extend my windows desktop onto this monitor. Finally, click
Apply to confirm the new settings and click OK to complete the process.
Acer GridVista is a handy utility that offers four pre-defined display settings so you can view multiple windows
on the same screen. To access this function, please go to Start´ All Programs and click on Acer GridVista.
You may choose any one of the four display settings indicated below:
Double (vertical), Triple (primary at left), Triple (primary at right), or Quad Acer Gridvista is dual-display
compatible, allowing two displays to be partitioned independently.
Acer Gridvista is dual-display compatible, allowing two displays to be partitioned independently.
AcerGridVista is simple to set up:
1. Run Acer GridVista and select your preferred screen configuration for each display from the task bar.
2. Drag and drop each window into the appropriate grid.
3. Enjoy the convenience of a well-organized desktop.
NOTE: Please ensure that the resolution setting of the second monitor is set to the manufacturer's
recommended value.
16 Chapter 1

Hardware Specifications and Configurations
Processor
Item Specification
CPU type Intel Montevina C2D/PDC / Celeron-M
Core Logic nVidia MCP79MX
CPU Package
CPU Core Voltage
Processor Specifications
Processor CPU Bus Mfg Cache
Cores Package Acer P/N
# Speed Speed Tech Size
PMDT3200 2.0 GHz 2 667 MHz 65 nm 1 MB Socket P KC.32001.DTP
PMDT3400 2.16 GHz 2 667 MHz 65 nm 1 MB Socket P KC.34001.DTP
C2DT6400 2.0 GHz 2 800 MHz 65 nm KC.64001.DTP
Tj85 CPU Fan True Value Table

CPU Temperature
Fan Speed (rpm) SPL Spec (dBA)
Core 0 Core 1
55 55 3300 31
65 65 3700 34
75 75 4200 37
80 80 4600 40
• Throttling on=80° Off=77°

• H/W shutdown at 85~90°
CPU Temperature
Core 0 Core 1
58 58 3300 31
67 67 3700 34
77 77 4200 37
85 85 4600 40

CPU Temperature
Core 0 Core 1
62 62 3300 31
72 72 3700 34
82 82 4200 37
97 97 4600 40

Chapter 1 17

BIOS
Item Specification
BIOS vendor Phoenix
BIOS Version v0.08
BIOS ROM type Flash ROM
BIOS ROM size 1 MB
Supported protocols • Support ISIPP
• Support Acer UI
• Support multi-boot
• Suspend to RAM (S3)/Disk (S4)
• Various hot-keys for system control
• Support SMBIOS 2.3,PCI2.2
• DMI utility for BIOS serial number configurable/asset tag
• Support PXE
• Support Y2K solution
• Support WinFlash
• Wake on LAN from S3
• Wake on LAN from S4 in AC mode
• System information
BIOS password control Supervisor, User, HDD
System Memory
Item Specification
Memory controller On Board
Memory size 0 MB
DIMM socket number 2
Supports memory size per socket 2 GB
Supports maximum memory size 4 GB
Supports DIMM type DDR SODIMM
Supports DIMM Speed DDR3 1066 SDRAM
Supports DIMM voltage 1.8V
18 Chapter 1

Memory Combinations
Slot 1 Slot 2 Total Memory
0MB 512MB 512MB
0MB 1024MB 1024MB
0MB 2048MB 2048MB
512MB 512MB 1024MB
512MB 1024MB 1536MB
512MB 2048MB 2560MB
1024MB 0MB 1024MB
1024MB 512MB 1536MB
1024MB 1024MB 2048MB
1024MB 2048MB 3072MB
2048MB 0MB 2048MB
2048MB 512MB 2560MB
2048MB 1024MB 3072MB
2048MB 2048MB 4096MB
NOTE: Above table lists some system memory configurations. You may combine DIMMs with various
capacities to form other combinations. On above table, the configuration of slot 1 and slot 2 could be
reversed.
LAN Interface
Item Specification
LAN Chipset Broadcom 5764
Supports LAN protocol PCI-E 10/100/1000 MB
LAN connector type RJ45
LAN connector location Left side
Features Support Wake-On-Lan (AC mode S5)
Wireless Module 802.11b/g
Item Specification
Chipset Foxconn Wireless LAN Atheros AR5B91 1x2 BGN
Data throughput
Protocol 802.11b+g, Draft-N
Interface PCI bus (mini PCI socket for wireless module)
Chapter 1 19

Hard Disk Drive Interface
Item Specification
Vendor & Model Segate Segate Toshiba Hitachi WD
Name ST9250827AS ST9160310AS MK3252GSX 5K350-320 WD1600BEVT
5K350-250
Capacity (GB) 250 160 320 320, 250 160
Bytes per sector 512 512 512 512 512
Data heads 4 2 4 4, 4 or 3 2
Drive Format
Disks 2 1 2 2, 2 1
Spindle speed 5400 5400 5400 5400 5400
(RPM)
Performance Specifications
Buffer size 8 MB 8 MB 8 MB 8 MB 8 MB
Interface SATA SATA SATA SATA SATA
Internal transfer 778 352 400 ~ 794 674 ~ 729 850 Mbits/s
rate (Mbits/sec, typical maximum
max)
I/O data transfer 300 150 300 300 300 maximum
rate
(Mbytes/sec
max)
DC Power Requirements
Voltage 5V ±5% 5V ±5% 5V ±5% 5V ±5% 5V ±5%
tolerance
20 Chapter 1

Super-Multi Drive Module
Item Specification
Vendor & model name HLDS GT10N
Performance With CD Diskette With DVD Diskette
Specification
Transfer rate (MB/sec) Sustained: Sustained:
3,600 KB/s (24x) max. 11.08 Mbytes/s (8x) max.
Buffer Memory 2 MB
Interface SATA
Applicable disc formats • DVD-ROM:
• 4.7GB (Single Layer)
• 8.5GB (Dual Layer)
• DVD-R:
• 3.95GB (Ver. 1.0: read only)
• 4.7GB (Ver. 2.0 for Authoring: read only)
• 4.7GB (Ver. 2.1 for General: read & write)
• (DL) 8.5GB (Ver. 3.0)
• DVD-RW:
• 4.7GB (Ver. 1.2/ Rev 1.0, 2.0, 3.0)
• DVD-RAM: 1.46GB/side, 4.7GB/side (Ver. 2.2)
• DVD+R: 4.7GB (Ver. 1.3)
• (DL) 8.5GB (Ver. 1.1)
• DVD+RW:
• 4.7GB (Vol.1 Ver.1.3)
• CD-ROM Mode-1 data disc

• CD-ROM Mode-2 data disc
• CD-ROM XA, CD-I, Photo-CD Multi-Session, Video CD
• CD-Audio Disc
• Mixed mode CD-ROM disc (data and audio)
• CD-Extra
• CD-Text
• CD-R (Conforming to “Orange Book Part 2”: read & write)
• CD-RW (Conforming to “Orange Book Part 3”: read & write)
Loading mechanism Drawer (Solenoid Open)
Tact SW (Open)
Emergency Release (draw open hole)
Power Requirement
Input Voltage DC 5 V +/- 5%
Audio Interface
Item Specification
Audio Controller Realtek Audio Codec ALC888S
Audio onboard or optional Onboard
Mono or Stereo Stereo
Resolution True 5.1 audio output & Dolby surround (2nd generation)
Compatibility Headphone-out/SPDIF-out
Sampling Rate
Internal Microphone Yes
Internal Speaker / Quantity Yes/2 x 2 Watt speaker/15cc chamber/speaker size 18 phi
Chapter 1 21

System Board Major Chips
Item Controller
Core logic nVidia MCP79MX
LAN Broadcom 5764
WLAN Atheros AR5B91
Audio Codec Realtek Audio Codec ALC888S
Keyboard LPC interface
Keyboard
Item Specification
Keyboard controller LPC interface
Total number of keypads 105/106
Windows logo key Yes
Internal & external keyboard work Plug USB keyboard to the USB port directly: Yes
simultaneously
Battery
Item Specification
Vendor & model name SANYO/SONY
Battery Type Li-ion
Pack capacity 4400 mAh
Number of battery cell 6
Package configuration 3S2P
LCD 15.6" HD
Item Specification
Vendor/model name AUO B156XW01-V0
Screen Diagonal (mm) 391 mm
Display resolution (pixels) 1280 x 800 WXGA
Pixel Pitch 0.204 x 0.204
Pixel Arrangement R.G.B. Vertical Stripe
Display Mode Normally White
Typical White Luminance (cd/m2) 220
also called Brightness
Luminance Uniformity 1.25 max.
Contrast Ratio 400 typical
Response Time (Optical Rise 8
Time/Fall Time) msec
Nominal Input Voltage VDD +3.3V
Viewing Angle (degree)
Horizontal: Right/Left 45/45
Vertical: Upper/Lower 15/35
Temperature Range (°C)
Operating 0 to +50
Storage (shipping) -40 to +60
22 Chapter 1

Chapter 2
System Utilities
BIOS Setup Utility

The BIOS Setup Utility is a hardware configuration program built into your computer’s BIOS (Basic Input/
Output System).
Your computer is already properly configured and optimized, and you do not need to run this utility. However, if
you encounter configuration problems, you may need to run Setup. Please also refer to Chapter 4
Troubleshooting when problem arises.
To activate the BIOS Utility, press F2 during POST (when “Press <F2> to enter Setup” message is prompted
on the bottom of screen).
Press F2 to enter setup. The default parameter of F12 Boot Menu is set to “disabled”. If you want to change
boot device without entering BIOS Setup Utility, please set the parameter to “enabled”.
Press <F12> during POST to enter multi-boot menu. In this menu, user can change boot device without
entering BIOS SETUP Utility.
Navigating the BIOS Utility

There are six menu options: Information, Main, Advanced, Security, Boot, and Exit.
Follow these instructions:
• To choose a menu, use the left and right arrow keys.
• To choose an item, use the up and down arrow keys.
• To change the value of a parameter, press F5 or F6.
• A plus sign (+) indicates the item has sub-items. Press Enter to expand this item.
• Press Esc while you are in any of the menu options to go to the Exit menu.
• In any menu, you can load default settings by pressing F9. You can also press F10 to save any
changes made and exit the BIOS Setup Utility.
NOTE: You can change the value of a parameter if it is enclosed in square brackets. Navigation keys for a
particular menu are shown on the bottom of the screen. Help for parameters are found in the Item
Specific Help part of the screen. Read this carefully when making changes to parameter values. Please
note that system information is subject to different models.
Chapter 2 23
Information
The Information screen displays a summary of your computer hardware information.
PhoenixBIOS Setup Utility

Information Main Advanced Security Boot Exit
CPU Type Genuine Intel(R) CPU 575 @ 2.00GHz

CPU Speed 2000 MHz
HDD Model Name: Hitachi HTS543225L9A300-(S1)

HDD Serial Number: 080919FB2D00LJG4TEVB
ATAPI Model Name: Slimtype DVD A DS8A2S-(S2)
System BIOS Version: V0.08

VGA BIOS Version: 62.79.36.00.04
Serial Number:
Asset Tag Number:
Product Name: Aspire 5737Z
Manufacturer Name: Acer
UUID: 921B8C669976EE71E299001EECD18917
F1 Help Select Item F 5 / F 6 C h a n g e Va l u e s F9 Setup Defaults

Esc Exit Select Menu Enter Select Sub-Menu F 10 Save and Exit
NOTE: The system information is subject to different models.
Parameter Description
CPU Type This field shows the CPU type and speed of the system.
CPU Speed This field shows the speed of the CPU.
HDD Model Name This field shows the model name of HDD installed on primary IDE master.
HDD Serial Number This field displays the serial number of HDD installed on primary IDE master.
ATAPI Model Name This field shows the model name of the Optical device installed in the system.
System BIOS Version Displays system BIOS version.
VGA BIOS Version This field displays the VGA firmware version of the system.
Serial Number This field displays the serial number of this unit.
Asset Tag Number This field displays the asset tag number of the system.
Product Name This field shows product name of the system.
Manufacturer Name This field displays the manufacturer of this system.
UUID Number Universally Unique Identifier (UUID) is an identifier standard used in software
construction, standardized by the Open Software Foundation (OSF) as part of
the Distributed Computing Environment (DCE).
24 Chapter 2

Main
The Main screen allows the user to set the system time and date as well as enable and disable boot option
and recovery.

Item Specific Help

System Time: [19:10:59]
System Date: [12/12/2008]
<Tab>, <Shift-Tab>, or
System Memory: 634 KB <Enter> selects field.
Extended Memory: 1790 MB
Quiet Boot: [Enabled]

Network Boot: [Enabled]
F12 Boot Menu: [Disabled]
D2D Recovery: [Enabled]
SATA Mode Selection: [AHCI]

NOTE: The screen above is for your reference only. Actual values may differ.
The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter Description Format/Option
System Time Sets the system time. The hours are displayed with 24- Format: HH:MM:SS
hour format. (hour:minute:second)
System Date Sets the system date. Format MM/DD/YYYY
(month/day/year)
System Memory This field reports the memory size of the system. N/A
Memory size is fixed to 634 KB.
Extended Memory This field reports the memory size of the system. N/A
Memory size is fixed to 1790 MB.
Quiet Boot Displays the logo screen while booting. Option: Enabled or
Disabled
Network Boot Enables, disables the system boot from LAN (remote Option: Enabled or
server). Disabled
F12 Boot Menu Enable the Press <F12> to display Boot Menu message Option: Enabled or
during boot. Disabled
D2D Recovery Enables, disables D2D Recovery function. The function Option: Enabled or
allows the user to create a hidden partition on hard disc Disabled
drive to store operation system and restore the system
to factory defaults.
SATA Mode Control the mode in which the SATA controller should Option: AHCI or IDE
Selection operate.
Chapter 2 25

Advanced
The Advanced screen allows the user to configure the various advanced BIOS options.
IMPORTANT:Making incorrect settings to items on these pages may cause the system to malfunction. Unless
you have experience adjusting these items, we recommend that you leave these settings at the
default values. If making settings to items on these pages causes your system to malfunction or
prevents the system from booting, open BIOS and choose Load Optimal Defaults in the Exit menu to
boot up normally.

Item Specific Help

Legacy USB Support: [Enabled]
No Execute Mode Mem Protection [Enabled]
Enable support for
Legacy Universal
Serial Bus.

The table below describes the items, menus, and submenus in this screen. Settings in boldface are the default
and suggested parameter settings.
Parameter Description Submenu Items

Legacy USB Enable support for Legacy Universal Serial Option: Enabled or Disabled
Support Bus.
No Execute Mode Enable Execute Mode memory protection. Option: Enabled or Disabled
Mem Protection
26 Chapter 2

Security
The Security screen contains parameters that help safeguard and protect your computer from unauthorized
use.

Item Specific Help

Supervisor Password Is: Clear
User Password Is: Clear
HDD0 Password Is: Clear Supervisor Password
controls access to the
Set Supervisor Password [Enter] setup utility. It can
Set User Password [Enter] be used to boot up when
Set HDD0 Password [Enter] Pawword on boot is
enabled.
Password on Boot: [Disabled]

The table below describes the parameters in this screen. Settings in boldface are the default and suggested
parameter settings.
Parameter Description Option
Supervisor Password Is Shows the setting of the Supervisor password Clear or Set
User Password Is Shows the setting of the user password. Clear or Set
HDD 0 Password Is Shows the setting of the hard disk password. Clear or Set
Set Supervisor Password Press Enter to set the supervisor password. When N/A
set, this password protects the BIOS Setup Utility
from unauthorized access. The user can not either
enter the Setup menu nor change the value of
parameters.
Set User Password Press Enter to set the user password. When user N/A
password is set, this password protects the BIOS
Setup Utility from unauthorized access. The user can
enter Setup menu only and does not have right to
change the value of parameters.
Set HDD 0 Password Enter HDD 0 Password. N/A
Password on Boot Defines whether a password is required or not while Disabled or
the events defined in this group happened. The Enabled
following sub-options are all requires the Supervisor
password for changes and should be grayed out if the
user password was used to enter setup.
NOTE: When you are prompted to enter a password, you have three tries before the system halts. Don’t forget
your password. If you forget your password, you may have to return your notebook computer to your
dealer to reset it.
Chapter 2 27

Setting a Password
Follow these steps as you set the user or the supervisor password:
1. Use the ↑ and ↓ keys to highlight the Set Supervisor Password parameter and press the Enter key. The
Set Supervisor Password box appears:
Set Supervisor Password
Enter New Password [ ]

Confirm New Password [ ]
2. Type a password in the “Enter New Password” field. The password length can not exceeds 8
alphanumeric characters (A-Z, a-z, 0-9, not case sensitive). Retype the password in the “Confirm New
Password” field.
IMPORTANT:Be very careful when typing your password because the characters do not appear on the screen.
3. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
4. If desired, you can opt to enable the Password on boot parameter.
5. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
Removing a Password
Follow these steps:
Set Password box appears:
Enter Current Password [ ]

2. Type the current password in the Enter Current Password field and press Enter.
3. Press Enter twice without typing anything in the Enter New Password and Confirm New Password fields.
The computer then sets the Supervisor Password parameter to “Clear”.
4. When you have changed the settings, press u to save the changes and exit the BIOS Setup Utility.
28 Chapter 2

Changing a Password
Set Password box appears.
Enter Current Password [ ]

2. Type the current password in the Enter Current Password field and press Enter.
3. Type a password in the Enter New Password field. Retype the password in the Confirm New Password
field.
4. Press Enter. After setting the password, the computer sets the User Password parameter to “Set”.
5. If desired, you can enable the Password on boot parameter.
6. When you are done, press F10 to save the changes and exit the BIOS Setup Utility.
If the verification is OK, the screen will display as following.
Setup Notice
Changes have been saved.
[Continue]
The password setting is complete after the user presses Enter.

If the current password entered does not match the actual current password, the screen will show you the
Setup Warning.
Setup Warning
Invalid Password.
[Continue]
If the new password and confirm new password strings do not match, the screen will display the following
message.
Setup Warning
Passwords do not match.

Re-enter password.
[Continue]
Chapter 2 29

Boot
This menu allows the user to decide the order of boot devices to load the operating system. Bootable devices
includes the USB diskette drives, the onboard hard disk drive and the DVD drive in the module bay.

Item Specific Help

Boot priority order:
1: IDE0: Hitachi HTS543235L9A300-(S
2: CD/DVD: Slimtype DVD A DS8A2S-(S2 Use < > or < > to
3: Network boot: MBA v11.0.14 Slot 0B00 select a device, then
4: USB FDD: press <F6> to move it
5: USB HDD: up the List, or <F5>
6: USB KEY: to move it down the
7: USB CD/DVD ROM: list. Press <Esc> to
escape the menu.

30 Chapter 2

Exit
The Exit screen allows you to save or discard any changes you made and quit the BIOS Utility.

Item Specific Help

Exit Sving Changes [Enter]
Exit Discarding Changes [Enter]
Load Setup Defaults [Enter] Exit System Setup and
Discard Changes [Enter] save your changes to
Save Changes [Enter] CMOS.

The table below describes the parameters in this screen.

Parameter Description
Exit Saving Changes Exit System Setup and save your changes to CMOS.
Exit Discarding Exit utility without saving setup data to CMOS.
Changes
Load Setup Default Load default values for all SETUP item.
Discard Changes Load previous values from CMOS for all SETUP items.
Save Changes Save Setup Data to CMOS.
Chapter 2 31

BIOS Flash Utilities
The BIOS flash memory update is required for the following conditions:
• New versions of system programs
• New features or options
• Restore a BIOS when it becomes corrupted.
Use the Phlash utility to update the system BIOS flash ROM.
NOTE: If you do not have a crisis recovery diskette at hand, then you should create a Crisis Recovery
Diskette before you use the Phlash utility.
NOTE: Do not install memory-related drivers (XMS, EMS, DPMI) when you use the Phlash.
NOTE: Please use the AC adaptor power supply when you run the Phlash utility. If the battery pack does not
contain enough power to finish BIOS flash, you may not boot the system because the BIOS is not
completely loaded.
Fellow the steps below to run the Phlash.
1. Prepare a bootable diskette.
2. Copy the flash utilities to the bootable diskette.
3. Then boot the system from the bootable diskette. The flash utility has auto-execution function.
32 Chapter 2

DOS Flash Utility
Perform the following steps to use the DOS Flash Utility:
IMPORTANT:Use USB KEY, USB HDD, DVD-RW, and HDDs that can boot to DOS mode.
1. Press F2 during boot to enter the Setup Menu.
2. Select Boot Menu to modify the boot priority order, for example, if using USB HDD to Update BIOS, move
USB HDD to position 1.

Item Specific Help

Boot priority order:
1: IDE0: Hitachi HTS543235L9A300-(S
2: CD/DVD: Slimtype DVD A DS8A2S-(S2 Use < > or < > to
3: Network boot: MBA v11.0.14 Slot 0B00 select a device, then
4: USB FDD: press <F6> to move it
5: USB HDD: up the List, or <F5>
6: USB KEY: to move it down the
7: USB CD/DVD ROM: list. Press <Esc> to
escape the menu.

3. Execute the BIOS.BAT batch file to update BIOS.
Chapter 2 33

The Flash Image update begins as shown.
4. In flash BIOS, the message Please do not remove AC Power Source displays.
Flash is complete when the message Flash programming complete displays.
34 Chapter 2

WinFlash Utility
IMPORTANT:Based on BIOS V1.00 to release WinFlash32.zip and WinFlash64.zip. WinFlash32.zip package
for X86 system and WinFlash64.zip package for X64 system.
IMPORTANT:Ensure only one *.wph file is present in the destination directory when using flash32.exe. If more
than one file is present the computer will blue screen.
1. Unzip the WinFlash32.zip and WinFlash64.zip file and save as follows:
KALA0100.WPH´ BIOS rom

WinPhlash32.EXE´ BIOS windows flash tool
2. Double click the WinFlash executable.
The Destination Directory screen displays.
3. Click Start. A warning screen displays.
4. Click OK to begin the update.
Chapter 2 35

A progress screen displays.
5. Click Flash BIOS to begin. Progress is displayed on screen.
6. When the process is complete, the system reboots automatically.
36 Chapter 2

Remove HDD/BIOS Password Utilities
This section provide you with removing HDD/BIOS password method:
Remove HDD Password:
If you key in the wrong HDD password three time, HDD password error code displays on the screen.
NOTE: Record the code in [ ] for use during unlocking.

To reset the HDD password, perform the following steps:
1. From a DOS prompt, key in Unlock6.exe 05149 and press <Enter>.
The Unlock6 program runs.
2. Select option 2, Upper case ASCII Code, and press <Enter>.
3. Make a note of one of the displayed passwords, for example B99TPK0, as shown.
4. Power off the system by holding down the power button for >4 seconds.
5. Reboot the system and key in the chosen password to unlock the HDD.
Chapter 2 37

Removing BIOS Passwords:
If you key in the wrong Supervisor Password three times, System Disabled displays on the screen. See the
image below.
To reset the BIOS password, run BIOS_PW.EXE as follows:

1. Key in bios_pw 14452 0
2. Select one string from the list.
38 Chapter 2

3. Reboot the system and key in the selected string (qjjg9vy, 07yqmjd etc.) for the BIOS user
password.
Cleaning BIOS Passwords

To clear the password, perform the following steps:
1. From a DOS prompt, Execute clnpwd.exe
2. Press 1, 2, or 3 to clean the desired password shown on the screen.

The onscreen message determines whether the function is successful or not.
Chapter 2 39

Using DMITools
The DMI (Desktop Management Interface) Tool copies BIOS information to eeprom to be used in the DMI pool
for hardware management.
When the BIOS displays Verifying DMI pool data it is checking the table correlates with the hardware before
sending to the operating system (Windows, etc.).
To update the DMI Pool, perform the following steps:
1. Boot into DOS.
2. Execute dmitools. The following messages report to screen to confirm completion:
• dmitools /r ==> Read dmi string from bios
• dmitools /wm xxxx ==> Write manufacturer name to eeprom
• dmitools /wp xxxx ==> Write product name to eeprom
• dmitools /ws xxxx ==> Write serial number to eeprom
• dmitools /wu xxxx ==> Write uuid to eeprom
• dmitools /wa xxxx ==> Write asset tag to eeprom
Using the ICW50/ICY70 LAN MAC Utility

1. Boot into DOS.
2. Execute go.bat
40 Chapter 2

Chapter 3
Machine Disassembly and Replacement

IMPORTANT:The outside housing and color may vary from the mass produced model.
This chapter contains step-by-step procedures on how to disassemble the notebook computer for
maintenance and troubleshooting.
Disassembly Requirements
To disassemble the computer, you need the following tools:
• Wrist grounding strap and conductive mat for preventing electrostatic discharge
• Flat screwdriver
• Philips screwdriver
• Plastic flat screwdriver
• Plastic tweezers
NOTE: The screws for the different components vary in size. During the disassembly process, group the
screws with the corresponding components to avoid mismatch when putting back the components.
IMPORTANT:Various images depict the use of a regular metal screwdriver, however, a plastic screwdriver is
advised when disassembling parts near or around the motherboard and to prevent scratching of the
computer surface.
Chapter 3 41
General Information
Pre-disassembly Instructions
Before proceeding with the disassembly procedure, make sure that you do the following:
1. Turn off the power to the system and all peripherals.
2. Unplug the AC adapter and all power and signal cables from the system.
3. Place the system on a flat, stable surface.

4. Remove the battery pack.
Disassembly Process
The disassembly process is divided into the following stages:
• External module disassembly
• Main unit disassembly
• LCD module disassembly
The flowcharts provided in the succeeding disassembly sections illustrate the entire disassembly sequence.
Observe the order of the sequence to avoid damage to any of the hardware components. For example, if you
want to remove the main board, you must first remove the keyboard, then disassemble the inside assembly
frame in that order.
Main Screw List
Screw Quantity Part Number
SCREW M3*3 4 86.AZ802.001
SCREW M2*3 12 86.AZ802.002
SCREW M2.5*6 24 86.AZ802.003
SCREW M2.5*3 7 86.AZ802.006
SCREW M2.5*8 14 86.AZ802.007
42 Chapter 3

External Module Disassembly Process
IMPORTANT:The outside housing and color may vary from the mass produced model.
External Modules Disassembly Flowchart

The flowchart below gives you a graphic representation on the entire disassembly sequence and instructs you
on the components that need to be removed during servicing. For example, if you want to remove the main
board, you must first remove the keyboard, then disassemble the inside assembly frame in that order.
Turn off system

and peripherals
power
Disconnect power
and signal cables
from system
Remove
Battery
Remove Remove
Lower Covers ODD
Remove Remove Remove

DIMMs WLAN HDD
Screw List
Step Screw Quantity Part No.
ODD Module M2.5*8 1 86.AZ802.007
M2*3 2 86.AZ802.002
HDD Carrier M3*3 4 86.AZ802.001
WLAN Module M2.5*3 1 86.AZ802.006
Chapter 3 43

Removing the Battery Pack
1. Turn the computer over.
2. Slide the battery lock to the unlocked position.
3. Slide and hold the battery release latch to the release position (1), then lift out the battery pack from the main
unit (2).
44 Chapter 3

Removing the SD Dummy Card
1. Push the SD dummy card all the way in to eject it.
2. Pull the card out from the slot.
Chapter 3 45

Removing the Lower Covers
1. See “Removing the Battery Pack” on page 44.
2. Loosen the four captive screws from the Memory and HDD covers.
Memory
Cover
HDD
Cover
3. Carefully open the Memory cover.
4. Remove the HDD cover as shown.
46 Chapter 3

Removing the Optical Drive Module
2. Remove the screw securing the ODD module.
Step Size Quantity Screw Type

ODD Module M2.5*8 1
3. Pull the ODD module out of the chassis.
Chapter 3 47

4. Remove the three screws securing the ODD bracket and remove the ODD bracket from the optical disk drive
module.

ODD Bracket M2*3 2
5. Insert a pin in the eject hole of the ODD to eject the ODD tray.
48 Chapter 3

6. Press down on the locking catch to release the ODD cover and remove.
Chapter 3 49

Removing the Hard Disk Drive Module
2. Remove the HDD cover,
3. Use the pull-tab to disconnect the HDD from the interface connector.
4. Lift the hard disk drive module out of the bay.
NOTE: To prevent damage to device, avoid pressing down on it or placing heavy objects on top of it.
50 Chapter 3

5. Remove the four screws securing the hard disk to the carrier in reverse numerical order, from 4 to 1.

HDD Carrier M3*3 4
6. Remove the HDD from the carrier.
Chapter 3 51

Removing the DIMM Modules
2. Remove the Memory Module cover See “Removing the Lower Covers” on page 46.
3. Push out the release latches on both sides of the DIMM socket to release the DIMM module.
4. Remove the DIMM module.
5. Repeat steps for the second DIMM module if present.
52 Chapter 3

Removing the WLAN Module
2. Remove the Memory cover. See “Removing the Lower Covers” on page 46.
3. Disconnect the antenna cables from the WLAN board.
IMPORTANT:The black cable attaches to the J3 terminal and the white cable attaches to the J2 terminal. The
gray cable is not used on this model. Ensure it is tucked securely within the chassis to avoid trapping.
4. Move the antenna away and remove the single screw on the WLAN board.

WLAN Module M2.5*3 1
Chapter 3 53

5. Detach the WLAN board from the WLAN socket.
NOTE: When reattaching the antennas, ensure the cables are tucked into the chassis to prevent damage.
54 Chapter 3

Main Unit Disassembly Process
Main Unit Disassembly Flowchart
Remove External
Modules before
proceeding
Remove
Switch Cover
Remove
Keyboard
Remove Remove
LCD Module Launch Board
Remove Remove
Upper Cover Lower Cover

TouchPad Left Speaker Right Speaker
USB Board Mainboard Bluetooth Module
Bracket Module Module
Remove
CPU
Screw List
Switch Cover M2.5*3 1 86.AZ802.006
Function Board M2.5*3 1 86.AZ802.006
LCD Module M2.5*8 4 86.AZ802.007
M2.5*6 2 86.AZ802.003
Upper Cover M2.5*8 9 86.AZ802.007
M2.5*6 10 86.AZ802.003
M2.5*3 2 86.AZ802.006
TouchPad Bracket M2*3 2 86.AZ802.002
Left Speaker M2.5*3 2 86.AZ802.006
Module
Right Speaker M2.5*6 1 86.AZ802.003
Module
USB Board M2.5*6 1 86.AZ802.003
Mainboard M2.5*6 3 86.AZ802.003
Thermal Module CPU_SCREW_ 4 N/A
SPRIN
Chapter 3 55

Removing the Switch Cover
CAUTION: Using tools to remove the Switch Cover may cause damage to the outer casing. It is
recommended that you only use your fingers to remove the Switch Cover.
2. Remove the single securing screw from the battery bay.
NOTE: The Switch Cover securing screw is not used on some production models.

Switch Cover M2.5*3 1
3. Lift the Switch Cover from the right side first using the indent as shown.
NOTE: Use a plastic pry to lift the Switch Cover if necessary.
56 Chapter 3

4. Work along the front edge of the Switch Cover, lifting gently away from the chassis.
5. Lift the Switch Cover clear of the chassis.
Chapter 3 57

Removing the Keyboard
1. See “Removing the Switch Cover” on page 56.
2. Lift the keyboard as shown to clear the securing clips on the edges.
3. Move the keyboard toward the LCD screen to expose the FFC cable.
4. Open the cable retainer and disconnect the FFC cable from the mainboard.
5. Lift the keyboard clear of the chassis.
58 Chapter 3

Removing the Function Board
1. See “Removing the Keyboard” on page 58.
2. Remove the single securing screw from the Function Board.

Function Board M2.5*3 1
3. Open the cable retainer and disconnect the FFC cable from the mainboard.
4. Lift the FFC cable away from the chassis to disengage the adhesive strips.
Chapter 3 59

5. Lift the Function Board using plastic tweezers and gently pry the rear edge out of the chassis.
6. Lift the Function Board clear of the chassis.
60 Chapter 3

Removing the LCD Module
1. See “Removing the WLAN Module” on page 53.
2. See “Removing the Keyboard” on page 58.
3. Turn the computer over. Remove the two securing screws from the bottom of the chassis.

LCD Module M2.5*8 2
4. Remove the Antenna Cables from the cable channel as shown.
IMPORTANT:Ensure that the cables are free of all cable clips.
Chapter 3 61

5. Turn the computer over and remove the adhesive tape securing the cables in place.
6. Remove the cables from the cable channel as shown.
7. Gently pull the cables through from the underside of the chassis.
62 Chapter 3

8. Remove the cables from the remaining cable clips.
9. Disconnect the Microphone connector from the Mainboard and remove the cable from the channel.
10. Disconnect the LCD power connector from the Mainboard and remove the cable from the channel.
Chapter 3 63

11. Once all the LCD cables are removed, the chassis appears as shown.
12. Remove the four securing screws (two each side) from the LCD module.

LCD Module M2.5*8 2
(red callout)
LCD Module M2.5*6 2

(green callout)
64 Chapter 3

13. Carefully remove the LCD module from the chassis.
Chapter 3 65

Removing the Upper Cover
1. See “Removing the LCD Module” on page 61.
2. Turn the computer over. Remove the nine screws on the bottom panel.

Upper Cover M2.5*8 9
3. Turn the computer over. Disconnect the following three cables from the Mainboard.
A B
66 Chapter 3

4. Disconnect A as shown. 5. Disconnect B as shown.
6. Release the locking latch and remove the FFC cable as shown.
NOTE: Avoid pulling on cables directly to prevent damage to the connectors.

NOTE: Use the pull-tabs on FFC cables whenever available to prevent damage.
Chapter 3 67

7. Remove the twelve screws from the Upper Cover as shown.

(red callout)

(green callout)
8. Starting on the lower right side of the casing, pry the upper and lower covers apart as shown.
68 Chapter 3

9. Work along the casing toward the back and left, prying apart the casing.
10. Remove the Upper Cover as shown.
Chapter 3 69

Removing the TouchPad Bracket
NOTE: The TouchPad cannot removed from the Upper Cover. Replace the entire Upper Cover if the
TouchPad malfunctions.
1. See “Removing the Upper Cover” on page 66.
2. Release the FFC locking latch and remove the TouchPad FFC from the chassis.
3. Remove the two screws from TouchPad bracket.

TouchPad Bracket M2*3 2
70 Chapter 3

4. Lift the back edge of the TouchPad bracket first to clear the securing clips and remove it as shown.
Chapter 3 71

Removing the Left Speaker Module
2. Remove the two securing screws from the module.

Left Speaker M2.5*3 2
Module
3. Remove the adhesive tape as shown.
4. Lift the Left Speaker Module upward to remove it from the chassis.
72 Chapter 3

Removing the Right Speaker Module
2. Remove the single securing screws from the Right Speaker Module.

Right Speaker M2.5*6 1
Module
3. Remove the Right Speaker Module from the chassis as shown.
Chapter 3 73

Removing the USB Board
2. Disconnect the USB cable from the USB Board.
3. Remove the single securing screw from the board.

USB Board M2.5*6 1
4. Remove the board from the chassis.
74 Chapter 3

Removing the Bluetooth Module
2. Disconnect the Bluetooth cable from the Bluetooth Module.
3. Lift the module clear of the chassis.
Chapter 3 75

Removing the Mainboard
2. Disconnect the USB cable from the Mainboard.
3. Disconnect the Bluetooth cable from the Bluetooth Module.
4. Remove the three securing screws from the Mainboard.

Mainboard M2.5*5 3
76 Chapter 3

5. Pivot the Mainboard upward and remove it from the chassis, right side first. Place the Mainboard on a clean,
dust-free surface.
6. Turn the Mainboard over and disconnect the Bluetooth cable.
Chapter 3 77

Removing the Thermal Module
1. See “Removing the Mainboard” on page 76.
2. Disconnect the fan cable from the Mainboard.
3. Remove the four securing screws (in reverse numerical order from screw 4 to screw 1) from the Thermal
Module.
4
1
2
3

Thermal Module CPU_SCREW_SPRIN 4
4. Using both hands, lift the Thermal Module clear of the Mainboard.
78 Chapter 3

Removing the CPU
1. See “Removing the Thermal Module” on page 78.
2. Turn the securing screw 180° to release the CPU from the socket.
3. Remove the CPU from the socket as shown.
IMPORTANT:The pins on the underside of the CPU are very delicate. If they are damaged, the CPU may
malfunction. Place the CPU on a clean, dry surface when it is not installed.
Chapter 3 79

Removing the RTC Battery
IMPORTANT:Follow local regulations for disposal of all batteries.
The RTC Battery is soldered to the Mainboard. To replace the battery, solder the new battery to the
connections shown.
80 Chapter 3

LCD Module Disassembly Process
LCD Module Disassembly Flowchart
Remove LCD
Panel from Main
Unit before
proceeding
Remove
LCD Bezel

Inverter Board LCD Panel Camera Module
Remove Remove Remove Remove

LCD FPC Cable LCD Brackets Antennas Microphone
Screw List
LCD Bezel M2.5*6 4 86.AZ802.003
Inverter Board M2.5*6 1 86.AZ802.003
LCD Panel M2.5*6 2 86.AZ802.003
LCD Brackets M2*3 8 86.AZ802.002
Chapter 3 81

Removing the LCD Bezel
1. See “Removing the LCD Module” on page 61.
2. Remove the two upper and two lower bezel screw caps and screws.
NOTE: The two center caps are protection only and do not cover screws.

LCD Bezel M2.5*6 4
3. Starting from the lower right side of the bezel, pry the bezel upwards and away from the panel. Move along the
top and right until all sides of the bezel are removed.
NOTE: If necessary, use a pry to lift up the outside edges of the bezel.
82 Chapter 3

Removing the Inverter Board
1. See “Removing the LCD Bezel” on page 82.
2. Remove the single securing screw from the Inverter Board.

Inverter Board M2.5*6 1
3. Disconnect the right Inverter Board cable as shown.
4. Disconnect the left Inverter Board cable as shown.
Chapter 3 83

5. Remove the Inverter Board from the LCD module.
84 Chapter 3

Removing the Camera Module
1. See “Removing the LCD Panel” on page 86.
2. Disconnect the camera cable.
3. Remove the Camera from the module.
Chapter 3 85

Removing the LCD Panel
1. See “Removing the Inverter Board” on page 83.
2. Disconnect the camera cable.
3. Remove the two securing screws from the LCD Panel.

LCD Panel M2.5*6 2
4. Remove the adhesive tapes securing the Inverter cables to the module.
86 Chapter 3

5. Lift the LCD Panel clear of the module.
The LCD Module appears as follows when the LCD Panel is removed.
Chapter 3 87

Removing the LCD Brackets and FPC Cable
2. Remove the eight securing screws (four on each side) from the LCD Panel brackets.

LCD Brackets M2*3 8
3. Remove the LCD brackets by pulling away from the LCD Panel.
4. Turn the LCD panel over to expose the rear.
5. Lift the adhesive protector and disconnect the cable from the LCD Panel.
6. Lift the FPC cable from the panel.
88 Chapter 3

Removing the Microphone Module
2. Remove the strips holding the microphone cable in place. Ensure the cable is free from obstructions.
3. Lift the Microphone Module clear of the module.
Chapter 3 89

Removing the Antennas
2. Remove the strips holding the antenna cables in place. Ensure the cables are free from obstructions.
3. Remove the adhesive tape and lift the left side antenna from the LCD module as shown.
4. Remove the adhesive tape and lift the left side antenna from the LCD module as shown.
90 Chapter 3

LCD Module Reassembly Procedure
Replacing the MIC and Antennas
1. Place the Microphone Module in the LCD Module 2. Run the cable as shown and secure it using the
as shown. adhesive tabs.
3. Replace the left and right antennas as shown. Ensure that the locating pin on each antenna is correctly
seated. Press down on the adhesive pads (green callout) to secure the antennas in place.
Locating Pin Locating Pin
4. Replace the left antenna cable (white) as shown. 5. Ensure the antenna cable passes through the
Ensure that the cable is inserted along the cable hinge well as shown to avoid trapping.
channel and secured under each adhesive tab
strip.
Chapter 3 91

6. Replace the right antenna cables (black and gray) 7. Ensure the antenna and MIC cables pass through
as shown. Ensure that the cables are inserted the hinge well as shown to avoid trapping.
along the cable channel and secured under each
adhesive tab strip.
NOTE: The LCD Module appears as shown when the MIC and Antennas are replaced correctly.
92 Chapter 3

Replacing the LCD Panel
1. Insert the LCD Panel cable into the LCD Panel 2. Replace the adhesive strip securing the connector
connector as shown. in place.
3. Align the LCD brackets with the screw holes on the panel. Starting with the top most screws (marked with U)
replace the eight screws (four on each side) in the brackets as shown.
4. Place the LCD Panel in the back cover. 5. Secure the LCD module with the two securing
screws and replace the adhesive strips to hold the
IMPORTANT: Ensure that the LCD power cable passes cables in place.
through the hinge well and is not trapped under the
panel.
Chapter 3 93

Replacing the Camera
1. Place the camera in the LCD Module. 2. Connect the cable to the camera module.
Replacing the Inverter

1. Place the Inverter in the LCD Module as shown. 2. Connect the left side inverter cable.
3. Connect the right side inverter cable. 4. Replace the single securing screw.
NOTE: Lift the Inverter slightly to connect the cable if
necessary.
94 Chapter 3

Replacing the LCD Bezel
1. Locate the bezel bottom edge first and press down the edges until there are no gaps between the bezel and
the LCD Module.
IMPORTANT: Ensure that the LCD cables pass through the hinge wells and are not trapped by the bezel.
2. Replace the four screws and the rubber screw caps provided.
Chapter 3 95

Main Module Reassembly Procedure
Replacing the CPU
IMPORTANT:The CPU has a Pin1 locator that must be positioned corresponding to the marker on the CPU
socket.
1. Carefully turn the mainboard upside down (CPU side up), and place the CPU into the CPU socket as
shown, taking note of the Pin1 locator.
Socket CPU
Pin1 Locator Pin1 Locator
2. Gently close the socket lever and snap it into place in the securing clip.
96 Chapter 3

Replacing the Thermal Module
IMPORTANT:Apply a suitable thermal grease and ensure all heat pads are in place before replacing the
Thermal Module.
The following thermal grease types are approved for use:
• Silmore GP50
• Honeywell PCM45F-SP
• ShinEtsu 7762
The following thermal pads are approved for use:
• Eapus XR-PE
1. Remove all traces of thermal grease from the CPU using a lint-free cloth or cotton swab and Isopropyl
Alcohol, Acetone, or other approved cleaning agent.
2. Apply a small amount of thermal grease to the centre of the CPU—there is no need to spread the grease
manually, the force used during the installation of the Thermal Module is sufficient.
3. Align the screw holes on the Thermal Module and 4. Replace the four securing screws (in numerical
Mainboard then replace the module. Keep the order from screw 1 to screw 4) to secure the
module as level as possible to spread the thermal Thermal Module in place.
grease evenly.
4
1
2
3
5. Connect the fan cable to the Mainboard.
Chapter 3 97

Replacing the Mainboard
1. Connect the Bluetooth cable to the Mainboard.
2. Turn the Mainboard over and place it in the 3. Rotate the Mainboard downward into position.
chassis, left side first to insert the I/O ports
correctly.
Replacing the Bluetooth Module

1. Place the Bluetooth Module in the Mainboard bay. 2. Connect the Bluetooth cable to the module as
shown.
98 Chapter 3

Replacing the USB Board
1. Place the USB Board in the Mainboard bay. 2. Replace the single securing screw as shown.
3. Connect the USB cable to the Mainboard. 4. Ensure that the USB cable runs along the cable
channel as shown.
5. Connect the USB cable to the USB Board.
Chapter 3 99

Replacing the Right Speaker Module
1. Place the Right Speaker Module in the chassis as 2. Replace the single securing screw.
shown.
3. Run the cable as shown along the chassis and on to the Mainboard.
Replacing the Left Speaker Module

1. Place the Left Speaker Module in the Upper Cover 2. Replace the adhesive strip to hold the cable in
as shown. place.
100 Chapter 3

3. Replace the two securing screws.
Chapter 3 101

Replacing the TouchPad Bracket
1. Replace the TouchPad bracket bottom edge first to 2. Rotate the bracket down on to the upper case.
engage the securing clips.
3. Replace the two securing screws. 4. Insert the TouchPad FFC into the connector.
5. Close the locking latch on the connector and press down as indicated (red callout) to engage the adhesive
on the FFC.
102 Chapter 3

Replacing the Upper Case
1. Place the upper case on the lower case front edge first.
2. Lower the case into position, as shown, and press down around the edges to secure it in place.
Chapter 3 103

3. Replace the twelve screws in the Upper Cover as shown.
NOTE: The red callouts are M2.5*6 screws and green callouts are M2.5*3 screws.
4. Connect the following three cables to the Mainboard.
A B
104 Chapter 3

5. Connect A as shown. 6. Connect B as shown.
7. Insert the FFC cable and close the locking latch.
8. Turn the computer over and replace the nine screws as shown.
Chapter 3 105

Replacing the LCD Module
1. Align the LCD hinges with the lower case and replace the LCD module.
2. Replace the four securing screws (two each side), starting with the left side hinge.
NOTE: Two different screw sizes are used to secure the LCD module in place. The red callouts require
M2.5*8 screws and the green callouts require M2.5*6 screws.
3. Run the microphone cable along the cable channel 4. Connect the microphone cable to the Mainboard as
using all the available cable clips. shown.
106 Chapter 3

5. Run the LCD power cable along the cable channel 6. Connect the power cable to the Mainboard as
as shown using all available cable clips. shown.
7. Push the antenna cables through the chassis and pull them all the way through from the underside.
8. Run the right side cables along the cable channel 9. Run the left side cables along the cable channel as
as shown, using all available cable clips. shown, using all available cable clips.
Chapter 3 107

10. Ensure that the cables are securely clipped and are not trapped in the hinge wells.
11. Place the antenna cables in the cable channel as 12. Replace the adhesive strip to secure the cables in
shown using all available cable clips. place.
13. Turn the computer over and Run the antenna cable along the cable channel using all the available clips as
shown.
108 Chapter 3

14. Ensure that the cables run along the channel and are easily accessible from the WLAN bay.
15. Replace the two securing screws as shown.
Chapter 3 109

Replacing the Function Board
IMPORTANT:The Function Board must be inserted right 1. Insert the Function Board right side first as shown.
side first, paying particular attention to the locating pin
shown.
2. Lower the board in to the chassis as shown. Ensure 3. Press down on the FFC as indicated to secure the
that the locating pin is correctly inserted. cable to the chassis.
4. Connect the FFC to the Mainboard and close the 5. Replace the single securing screw.
locking latch.
110 Chapter 3

Replacing the Keyboard
1. Reconnect keyboard FFC to the mainboard, and secure the locking latch.
2. Slide the keyboard away from the LCD screen to 3. Press down around the edges of the Keyboard to
engage the securing tabs on the keyboard. secure it in place.
Chapter 3 111

Replacing the Switch Cover
1. Place the Switch Cover left side first on to the 2. Press down on the sides of the cover to secure it in
upper case as shown. place.
3. Press down the centre of the cover to secure it in 4. Turn the computer over and secure the single
place. securing screw.
NOTE: The Switch Cover securing screw is not
used on some production models.
Replacing the WLAN Module

1. Insert the WLAN board into the WLAN socket. 2. Replace the single screw to secure the module.
112 Chapter 3

3. Connect the two antenna cables to the module. 4. Tuck the gray cable down the side of the WLAN
NOTE: The black antenna cable connects to the Module, as shown, to avoid trapping.
upper terminal and the white antenna cable
to the lower terminal.
Chapter 3 113

Replacing the DIMM Modules
1. Insert the DIMM Module in place. 2. Press down to lock the DIMM module in place.
Replacing the Hard Disk Drive Module

1. Place the HDD in the HDD carrier. 2. Replace the four screws to secure the carrier.
3. Insert the HDD, interface side first, and lower it into 4. Slide the HDD in the direction of the arrow to
place. connect the interface.
114 Chapter 3

Replacing the ODD Module
1. With the ODD tray in the eject position, replace the 2. Press the cover into the tray, bottom edge first, to
ODD cover on the new ODD Module. secure.
3. Secure ODD bracket with two screws. 4. Slide the module in to the chassis and press until
the module is flush with the chassis.
5. Replace the single screw to secure the Module.
Chapter 3 115

Replacing the Lower Covers
1. Replace the Memory Cover back edge first as 2. Press down the left side as shown.
shown.
IMPORTANT:Ensure that the all the securing tabs are correctly located in the casing.
3. Secure the four captive screws.
Memory
Cover
HDD
Cover
116 Chapter 3

Replacing the SD Dummy Card
Push the SD Dummy into the slot until an audible click indicates that the card is correctly inserted.
Replacing the Battery

1. Slide and hold the battery release latch to the 2. Slide the battery lock in the direction shown to
release position (1), insert the battery pack and secure the battery in place.
press down (2).
Chapter 3 117

118 Chapter 3

Chapter 4
Troubleshooting
Common Problems
Use the following procedure as a guide for computer problems.
NOTE: The diagnostic tests are intended to test only Acer products. Non-Acer products, prototype cards, or
modified options can give false errors and invalid system responses.
1. Obtain the failing symptoms in as much detail as possible.
2. Verify the symptoms by attempting to re-create the failure by running the diagnostic test or by repeating
the same operation.
3. Use the following table with the verified symptom to determine which page to go to.
Symptoms (Verified) Go To
Power On Issue Page 120
No Display Issue Page 121
LCD Failure Page 123
Internal Keyboard Failure Page 123
TouchPad Failure Page 124
Internal Speaker Failure Page 124
Internal Microphone Failure Page 126
ODD Failure Page 128
Modem Failure Page 131
WLAN Failure Page 131
Thermal Unit Failure Page 132
Other Functions Failure Page 133
Intermittent Failures Page 134
Undermined Failures Page 134
4. If the Issue is still not resolved, see “Online Support Information” on page 175.
Chapter 4 119
Power On Issue
If the system doesn’t power on, perform the following actions one at a time to correct the problem. Do not
replace a non-defective FRUs:
Computer Shutsdown Intermittently

If the system powers off at intervals, perform the following actions one at a time to correct the problem.
1. Check the power cable is properly connected to the computer and the electrical outlet.
2. Remove any extension cables between the computer and the outlet.
3. Remove any surge protectors between the computer and the electrical outlet. Plug the computer directly
into a known good electrical outlet.
4. Disconnect the power and open the casing to check the Thermal Unit (see “Thermal Unit Failure” on page
132) and fan airways are free of obstructions.
5. Remove all external and non-essential hardware connected to the computer that are not necessary to
boot the computer to the failure point.
6. Remove any recently installed software.
120 Chapter 4

No Display Issue
If the Display doesn’t work, perform the following actions one at a time to correct the problem. Do not replace
a non-defective FRUs:
No POST or Video
If the POST or video doesn’t display, perform the following actions one at a time to correct the problem.
1. Make sure that the internal display is selected. On this notebook model, switching between the internal
display and the external display is done by pressing Fn+F5. Reference Product pages for specific model
procedures.
2. Make sure the computer has power by checking at least one of the following occurs:
• Fans start up
• Status LEDs light up
If there is no power, see “Power On Issue” on page 120.
3. Drain any stored power by removing the power cable and battery and holding down the power button for
10 seconds. Reconnect the power and reboot the computer.
4. Connect an external monitor to the computer and switch between the internal display and the external
display is by pressing Fn+F5 (on this model).
If the POST or video appears on the external display, see “LCD Failure” on page 123.
5. Disconnect power and all external devices including port replicators or docking stations. Remove any
memory cards and CD/DVD discs. Restart the computer.
If the computer boots correctly, add the devices one by one until the failure point is discovered.
6. Reseat the memory modules.
7. Remove the drives (see “Disassembly Process” on page 42).
Chapter 4 121

Abnormal Video Display
If video displays abnormally, perform the following actions one at a time to correct the problem.
1. Reboot the computer.
2. If permanent vertical/horizontal lines or dark spots display in the same location, the LCD is faulty and
should be replaced. See “Disassembly Process” on page 42.
3. If extensive pixel damage is present (different colored spots in the same locations on the screen), the LCD
is faulty and should be replaced. See “Disassembly Process” on page 42.
4. Adjust the brightness to its highest level. See the User Manual for instructions on adjusting settings.
NOTE: Ensure that the computer is not running on battery alone as this may reduce display brightness.
If the display is too dim at the highest brightness setting, the LCD is faulty and should be replaced. See
“Disassembly Process” on page 42.
5. Check the display resolution is correctly configured:
a. Minimize or close all Windows.
b. If display size is only abnormal in an application, check the view settings and control/mouse wheel
zoom feature in the application.
c. If desktop display resolution is not normal, right-click on the desktop and select
Personalize´ Display Settings.
d. Click and drag the Resolution slider to the desired resolution.
e. Click Apply and check the display. Readjust if necessary.
6. Roll back the video driver to the previous version if updated.
7. Remove and reinstall the video driver.
8. Check the Device Manager to determine that:
• The device is properly installed. There are no red Xs or yellow exclamation marks.
• There are no device conflicts.
• No hardware is listed under Other Devices.
10. Run the Windows Memory Diagnostic from the operating system DVD and follow the onscreen prompts.
Random Loss of BIOS Settings

If the computer is experiencing intermittent loss of BIOS information, perform the following actions one at a
time to correct the problem.
1. If the computer is more than one year old, replace the CMOS battery.
2. Run a complete virus scan using up-to-date software to ensure the computer is virus free.
3. If the computer is experiencing HDD or ODD BIOS information loss, disconnect and reconnect the power
and data cables between devices.
If the BIOS settings are still lost, replace the cables.
4. If HDD information is missing from the BIOS, the drive may be defective and should be replaced.
5. Replace the Motherboard.
122 Chapter 4

LCD Failure
If the LCD fails, perform the following actions one at a time to correct the problem. Do not replace a non-
defective FRUs:
Built-In Keyboard Failure

If the built-in Keyboard fails, perform the following actions one at a time to correct the problem. Do not replace
Chapter 4 123

TouchPad Failure
If the TouchPad doesn’t work, perform the following actions one at a time to correct the problem. Do not
Internal Speaker Failure

If the internal Speakers fail, perform the following actions one at a time to correct the problem. Do not replace
124 Chapter 4

Sound Problems
If sound problems are experienced, perform the following actions one at a time to correct the problem.
1. Reboot the computer.
2. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager. Check
the Device Manager to determine that:
• The device is properly installed.
• There are no red Xs or yellow exclamation marks.
3. Roll back the audio driver to the previous version, if updated recently.
4. Remove and reinstall the audio driver.
5. Ensure that all volume controls are set mid range:
a. Click the volume icon on the taskbar and drag the slider to 50. Ensure that the volume is not muted.
b. Click Mixer to verify that other audio applications are set to 50 and not muted.
6. Navigate to Start´ Control Panel´ Hardware and Sound´ Sound. Ensure that Speakers are selected
as the default audio device (green check mark).
NOTE: If Speakers does not show, right-click on the Playback tab and select Show Disabled Devices
(clear by default).
7. Select Speakers and click Configure to start Speaker Setup. Follow the onscreen prompts to configure
the speakers.
8. Remove and recently installed hardware or software.
9. Restore system and file settings from a known good date using System Restore.
If the issue is not fixed, repeat the preceding steps and select an earlier time and date.
10. Reinstall the Operating System.
Chapter 4 125

Internal Microphone Failure
If the internal Microphone fails, perform the following actions one at a time to correct the problem. Do not
Microphone Problems
If internal or external Microphones do no operate correctly, perform the following actions one at a time to
correct the problem.
1. Check that the microphone is enabled. Navigate to Start´ Control Panel´ Hardware and Sound´
Sound and select the Recording tab.
2. Right-click on the Recording tab and select Show Disabled Devices (clear by default).
3. The microphone appears on the Recording tab.
4. Right-click on the microphone and select Enable.
5. Select the microphone then click Properties. Select the Levels tab.
6. Increase the volume to the maximum setting and click OK.
7. Test the microphone hardware:
a. Select the microphone and click Configure.
b. Select Set up microphone.
c. Select the microphone type from the list and click Next.
d. Follow the onscreen prompts to complete the test.
126 Chapter 4

HDD Not Operating Correctly
If the HDD does not operate correctly, perform the following actions one at a time to correct the problem.
1. Disconnect all external devices.
2. Run a complete virus scan using up-to-date software to ensure the computer is virus free.
3. Run the Windows Vista Startup Repair Utility:
a. insert the Windows Vista Operating System DVD in the ODD and restart the computer.
b. When prompted, press any key to start to the operating system DVD.
c. The Install Windows screen displays. Click Next.
d. Select Repair your computer.
e. The System Recovery Options screen displays. Click Next.
f. Select the appropriate operating system, and click Next.
NOTE: Click Load Drivers if controller drives are required.
g. Select Startup Repair.
h. Startup Repair attempts to locate and resolve issues with the computer.
i. When complete, click Finish.
If an issue is discovered, follow the onscreen information to resolve the problem.
4. Run the Windows Memory Diagnostic Tool. For more information see Windows Help and Support.
5. Restart the computer and press F2 to enter the BIOS Utility. Check the BIOS settings are correct and that
CD/DVD drive is set as the first boot device on the Boot menu.
6. Ensure all cables and jumpers on the HDD and ODD are set correctly.
7. Remove any recently added hardware and associated software.
8. Run the Windows Disk Defragmenter. For more information see Windows Help and Support.
9. Run Windows Check Disk by entering chkdsk /r from a command prompt. For more information see
Windows Help and Support.
11. Replace the HDD. See “Disassembly Process” on page 42.
Chapter 4 127

ODD Failure
If the ODD fails, perform the following actions one at a time to correct the problem. Do not replace a non-
defective FRUs:
ODD Not Operating Correctly

If the ODD exhibits any of the following symptoms it may be faulty:
• Audio CDs do not play when loaded
• DVDs do not play when loaded
• Blank discs do not burn correctly
• DVD or CD play breaks up or jumps
• Optical drive not found or not active:
• Not shown in My Computer or the BIOS setup
• LED does not flash when the computer starts up
• The tray does not eject
• Access failure screen displays
• The ODD is noisy
Perform the following general solutions one at a time to correct the problem.
1. Reboot the computer and retry the operation.
2. Try an alternate disc.
3. Navigate to Start´ Computer. Check that the ODD device is displayed in the Devices with Removable
Storage panel.
4. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager.
128 Chapter 4

a. Double-click lDE ATA/ATAPI controllers. If a device displays a down arrow, right-click on the device
and click Enable.
b. Double-click DVD/CD-ROM drives. If the device displays a down arrow, right-click on the device and
click Enable.
c. Check that there are no yellow exclamation marks against the items in lDE ATA/ATAPI controllers. If
a device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
d. Check that there are no yellow exclamation marks against the items in DVD/CD-ROM drives. If a
device has an exclamation mark, right-click on the device and uninstall and reinstall the driver.
e. If the exclamation marker is not removed from the item in the lists, try removing any recently installed
software and retrying the operation.
Discs Do Not Play
If discs do not play when inserted in the drive, perform the following actions one at a time to correct the
problem.
1. Check that the disc is correctly seated in the drive tray and that the label on the disc is visible.
2. Check that the media is clean and scratch free.
3. Try an alternate disc in the drive.
4. Ensure that AutoPlay is enabled:
a. Navigate to Start´ Control Panel´ Hardware and Sound´ AutoPlay.
b. Select Use AutoPlay for all media and devices.
c. In the Audio CD and DVD Movie fields, select the desired player from the drop down menu.
5. Check that the Regional Code is correct for the selected media:
IMPORTANT:Region can only be changed a limited number of times. After Changes remaining reaches zero,
the region cannot be changed even Windows is reinstalled or the drive is moved to another computer.
a. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager.
b. Double-click DVD/CD-ROM drives.
c. Right-click DVD drive and click Properties, then click the DVD Region tab.
d. Select the region suitable for the media inserted in the drive.
Discs Do Not Burn Properly

If discs can not be burned, perform the following actions one at a time to correct the problem.
1. Ensure that the default drive is record enabled:
a. Navigate to Start´ Computer and right-click the writable ODD icon. Click Properties.
b. Select the Recording tab. In the Desktop disc recording panel, select the writable ODD from the
drop down list.
c. Click OK.
2. Ensure that the software used for burning discs is the factory default. If using different software, refer to
the software's user manual.
Playback is Choppy
If playback is choppy or jumps, perform the following actions one at a time to correct the problem.
1. Check that system resources are not running low:
a. Try closing some applications.
b. Reboot and try the operation again.
2. Check that the ODD controller transfer mode is set to DMA:
a. Navigate to Start´ Control Panel´ System and Maintenance´ System´ Device Manager.
Chapter 4 129

b. Double-click IDE ATA/ATAPI controllers, then right-click ATA Device 0.
c. Click Properties and select the Advanced Settings tab. Ensure that the Enable DMA box is
checked and click OK.
d. Repeat for the other ATA Devices shown if applicable.
Drive Not Detected

If Windows cannot detect the drive, perform the following actions one at a time to correct the problem.
1. Restart the computer and press F2 to enter the BIOS Utility.
2. Check that the drive is detected in the ATAPI Model Name field on the Information page.
NOTE: Check that the entry is identical to one of the ODDs specified in “Hardware Specifications and
Configurations” on page 17.
3. Turn off the power and remove the cover to inspect the connections to the ODD. See “Disassembly
Process” on page 42.
a. Check for broken connectors on the drive, motherboard, and cables.
b. Check for bent or broken pins on the drive, motherboard, and cable connections.
c. Try an alternate cable, if available. If the drive works with the new cable, the original cable should be
replaced.
4. Reseat the drive ensuring and all cables are connected correctly.
5. Replace the ODD. See “Disassembly Process” on page 42.
Drive Read Failure

If discs cannot be read when inserted in the drive, perform the following actions one at a time to correct the
problem.
1. Remove and clean the failed disc.
2. Retry reading the CD or DVD.
d. Test the drive using other discs.
e. Play a DVD movie
f. Listen to a music CD
If the ODD works properly with alternate discs, the original disc is probably defective and should be
replaced.
3. Turn off the power and remove the cover to inspect the connections to the ODD. See “Disassembly
Process” on page 42.
a. Check for broken connectors on the drive, motherboard, and cables.
b. Check for bent or broken pins on the drive, motherboard, and cable connections.
c. Try an alternate cable, if available. If the drive works with the new cable, the original cable should be
replaced.
4. Replace the ODD. See “Disassembly Process” on page 42.
130 Chapter 4

Modem Function Failure
If the internal Modem fails, perform the following actions one at a time to correct the problem. Do not replace a
non-defective FRUs:
START
RJ-11 well
No Connect it well
connected?
Modem wire
No Connect it well
well connected?
Modem card
No Seat it well
well connected?
Replace
Modem card OK? No
Modem card
Replace
Mainboard
Wireless Function Failure

If the WLAN fails, perform the following actions one at a time to correct the problem. Do not replace a non-
defective FRUs:
Chapter 4 131

Thermal Unit Failure
If the Thermal Unit fails, perform the following actions one at a time to correct the problem. Do not replace a
non-defective FRUs:
START
Fan cable well

No Connect it well
connected?
Fan OK? No Replace fan
CPU heat sink

No Seat it well
well seated?
CPU OK? No Replace CPU
Replace
Mainboard
External Mouse Failure

If an external Mouse fails, perform the following actions one at a time to correct the problem.
1. Try an alternative mouse.
2. If the mouse uses a wireless connection, insert new batteries and confirm there is a good connection. See
the mouse user manual.
3. If the mouse uses a USB connection, try an alternate USB port.
4. Try an alternative program to verify mouse operation. Reinstall the program experiencing mouse failure.
5. Restart the computer.
6. Remove any recently added hardware and associated software.
7. Remove any recently added software and reboot.
9. Run the Event Viewer to check the events log for errors. For more information see Windows Help and
Support.
10. Roll back the mouse driver to the previous version if updated recently.
11. Remove and reinstall the mouse driver.
12. Check the Device Manager to determine that:
• The device is properly installed. There are no red Xs or yellow exclamation marks.
132 Chapter 4

Other Failures
If the CRT Switch, Dock, LAN Port, external MIC or Speakers, PCI Express Card, 5-in-1 Card Reader or
Volume Wheel fail, perform the following general steps to correct the problem. Do not replace a non-defective
FRUs:
1. Check Drive whether is OK.
2. Check Test Fixture is ok.
3. Swap M/B to Try.
Chapter 4 133

Intermittent Problems
Intermittent system hang problems can be caused by a variety of reasons that have nothing to do with a
hardware defect, such as: cosmic radiation, electrostatic discharge, or software errors. FRU replacement
should be considered only when a recurring problem exists.
When analyzing an intermittent problem, do the following:
1. Run the advanced diagnostic test for the system board in loop mode at least 10 times.
2. If no error is detected, do not replace any FRU.
3. If any error is detected, replace the FRU. Rerun the test to verify that there are no more errors.
Undetermined Problems
The diagnostic problems does not identify which adapter or device failed, which installed devices are incorrect,
whether a short circuit is suspected, or whether the system is inoperative.
Follow these procedures to isolate the failing FRU (do not isolate non-defective FRU).
NOTE: Verify that all attached devices are supported by the computer.
NOTE: Verify that the power supply being used at the time of the failure is operating correctly. (See “Power On
Issue” on page 120.):
1. Power-off the computer.
2. Visually check them for damage. If any problems are found, replace the FRU.
3. Remove or disconnect all of the following devices:
• Non-Acer devices
• Printer, mouse, and other external devices
• Battery pack
• Hard disk drive
• DIMM
• CD-ROM/Diskette drive Module
• PC Cards
4. Power-on the computer.
5. Determine if the problem has changed.
6. If the problem does not recur, reconnect the removed devices one at a time until you find the failing FRU.
7. If the problem remains, replace the following FRU one at a time. Do not replace a non-defective FRU:
• System board
• LCD assembly
134 Chapter 4

Post Codes
These tables describe the POST codes and descriptions during the POST.
Chipset POST Codes

The following table details the chipset POST codes and functions used in the POST.
Code Beeps POST Routine Description

02h Verify Real Mode
03h Disable Non-Maskable Interrupt (NMI)
04h Get CPU type
06h Initialize system hardware
08h Initialize chipset with initial POST values
09h Set IN POST flag
0Ah Initialize CPU registers
0Bh Enable CPU cache
0Ch Initialize caches to initial POST values
0Eh Initialize I/O component
0Fh Initialize the local bus IDE
10h Initialize Power Management
11h Load alternate registers with initial POST values
12h Restore CPU control word during warm boot
13h Initialize PCI Bus Mastering devices
14h Initialize keyboard controller
16h 1-2-2-3 BIOS ROM checksum
17h Initialize cache before memory autosize
18h 8254 timer initialization
1Ah 8237 DMA controller initialization
1Ch Reset Programmable Interrupt Controller
20h 1-3-1-1 Test DRAM refresh
22h 1-3-1-3 Test 8742 Keyboard Controller
24h Set ES segment register to 4 GB
26h Enable A20 line
28h Autosize DRAM
29h Initialize POST Memory Manager
2Ah Clear 512 KB base RAM
2Ch 1-3-4-1 RAM failure on address line xxxx*
2Eh 1-3-4-3 RAM failure on data bits xxxx* of low byte of memory bus
2Fh Enable cache before system BIOS shadow
30h 1-4-1-1 RAM failure on data bits xxxx* of high byte of memory bus
32h Test CPU bus-clock frequency
33h Initialize Phoenix Dispatch Manager
36h Warm start shut down
38h Shadow system BIOS ROM
3Ah Autosize cache
Chapter 4 135

3Ch Advanced configuration of chipset registers
3Dh Load alternate registers with CMOS values
42h Initialize interrupt vectors
45h POST device initialization
46h 2-1-2-3 Check ROM copyright notice
48h Check video configuration against CMOS
49h Initialize PCI bus and devices
4Ah Initialize all video adapters in system
4Bh QuietBoot start (optional)
4Ch Shadow video BIOS ROM
4Eh Display BIOS copyright notice
50h Display CPU type and speed
51h Initialize EISA board
52h Test keyboard
54h Set key click if enabled
58h 2-2-3-1 Test for unexpected interrupts
59h Initialize POST display service
5Ah Display prompt Press F2 to enter SETUP
5Bh Disable CPU cache
5Ch Test RAM between 512 and 640 KB
60h Test extended memory
62h Test extended memory address lines
64h Jump to UserPatch1
66h Configure advanced cache registers
67h Initialize Multi Processor APIC
68h Enable external and CPU caches
69h Setup System Management Mode (SMM) area
6Ah Display external L2 cache size
6Bh Load custom defaults (optional)
6Ch Display shadow-area message
6Eh Display possible high address for UMB recovery
70h Display error messages
72h Check for configuration errors
76h Check for keyboard errors
7Ch Set up hardware interrupt vectors
7Eh Initialize coprocessor if present
80h Disable onboard Super I/O ports and IRQs
81h Late POST device initialization
82h Detect and install external RS232 ports
83h Configure non-MCD IDE controllers
84h Detect and install external parallel ports
85h Initialize PC-compatible PnP ISA devices
86h Re-initialize onboard I/O ports.
136 Chapter 4

87h Configure Motherboard Configurable Devices (optional)
88h Initialize BIOS Data Area
89h Enable Non-Maskable Interrupts (NMIs)
8Ah Initialize Extended BIOS Data Area
8Bh Test and initialize PS/2 mouse
8Ch Initialize floppy controller
8Fh Determine number of ATA drives (optional)
90h Initialize hard-disk controllers
91h Initialize local-bus hard-disk controllers
92h Jump to UserPatch2
93h Build MPTABLE for multi-processor boards
95h Install CD ROM for boot
96h Clear huge ES segment register
97h Fixup Multi Processor table
98h 1-2 Search for option ROMs. One long, two short beeps on checksum failure
99h Check for SMART Drive (optional)
9Ah Shadow option ROMs
9Ch Set up Power Management
9Dh Initialize security engine (optional)
9Eh Enable hardware interrupts
9Fh Determine number of ATA and SCSI drives
A0h Set time of day
A2h Check key lock
A4h Initialize Typematic rate
A8h Erase F2 prompt
AAh Scan for F2 key stroke
ACh Enter SETUP
AEh Clear Boot flag
B0h Check for errors
B2h POST done - prepare to boot operating system
B4h 1 One short beep before boot
B5h Terminate QuietBoot (optional)
B6h Check password (optional)
B9h Prepare Boot
BAh Initialize DMI parameters
BBh Initialize PnP Option ROMs
BCh Clear parity checkers
BDh Display MultiBoot menu
BEh Clear screen (optional)
BFh Check virus and backup reminders
C0h Try to boot with INT 19
C1h Initialize POST Error Manager (PEM)
C2h Initialize error logging
Chapter 4 137

C3h Initialize error display function
C4h Initialize system error handler
C5h PnPnd dual CMOS (optional)
C6h Initialize notebook docking (optional)
C7h Initialize notebook docking late
C8h Force check (optional)
C9h Extended checksum (optional)
D2h Unknown interrupt
Code Beeps For Boot Block in Flash ROM

E0h Initialize the chipset
E1h Initialize the bridge
E2h Initialize the CPU
E3h Initialize system timer
E4h Initialize system I/O
E5h Check force recovery boot
E6h Checksum BIOS ROM
E7h Go to BIOS
E8h Set Huge Segment
E9h Initialize Multi Processor
EAh Initialize OEM special code
EBh Initialize PIC and DMA
ECh Initialize Memory type
EDh Initialize Memory size
EEh Shadow Boot Block
EFh System memory test
F0h Initialize interrupt vectors
F1h Initialize Run Time Clock
F2h Initialize video
F3h Initialize System Management Mode
F4h 1 Output one beep before boot
F5h Boot to Mini DOS
F6h Clear Huge Segment
F7h Boot to Full DOS
* If the BIOS detects error 2C, 2E, or 30 (base 512K RAM error), it displays an additional word-bitmap (xxxx)
indicating the address line or bits that failed. For example, 2C 0002 means address line 1 (bit one set) has
failed. 2E 1020 means data bits 12 and 5 (bits 12 and 5 set) have failed in the lower 16 bits. Note that error 30
cannot occur on 386SX systems because they have a 16 rather than 32-bit bus. The BIOS also sends the
bitmap to the port-80 LED display. It first displays the check point code, followed by a delay, the high-order
byte, another delay, and then the low-order byte of the error. It repeats this sequence continuously.
138 Chapter 4

Chapter 5
Jumper and Connector Locations
Top View
Item Description Item Description

JLVDS1 LVDS Conn. JFP1 Finger Printer Board Conn.
PJP1 DC-in Cable Conn. JMIC2 Internal digital Mic. Conn.
JRJ45 RJ45 Conn. JP16 Function Board Conn.
JSPK1 Internal Speaker Conn. (Left) JSATA1 SATA ODD Conn.
JSKP2 Internal Speaker Conn. (Right) JP1 USB board connector
JCRT1 CRT Conn. SW1 Power button switch
JHDMI1 HDMI Conn. SW2 Volume down switch
JUSB2 USB Conn. SW3 Volume up switch
JUSB1 USB Conn. SW4 Touch Pad button (Left)
JHP1 Headphone out JACK SW5 Touch Pad button (Right)
JMIC1 Mic. JACK U10 South Bridge ICH9M
JLINE1 Line-in JACK U12 EC/ KBC ENE KB926
JTP1 Touch Pad Board Conn. U14 Card Reader Host Controller (JMB385)
JKB1 Internal Keyboard connector U26 Audio Codec (ALC888)
Chapter 5 139
Bottom View
Item Description
JFAN1 FAN Conn. JDDR2 DDR3 SO-DIMM Slot
JSATA2 SATA HDD Conn. JDIMM1 SO-DIMM Slot (WLAN)
JCPU1 CPU Socket JBT1 Bluetooth Conn.
JREAD1 Card Reader Conn. U30 Chipset MCP79MX
PJP2 Battery connector U34 Amplifier APA2051
JDDR1 DDR3 SO-DIMM Slot
140 Chapter 5

Clearing Password Check and BIOS Recovery
This section provide you the standard operating procedures of clearing password and BIOS recovery for
Aspire 5737Z Series. Aspire 5737Z Series provides one Hardware Open Gap on main board for clearing
password check, and one Hotkey for enabling BIOS Recovery.
Clearing Password Check
Hardware Open Gap Description

Item Description Location
CLRP2 (RTC (RST)) Clear CMOS Jumper DIMM Bay
Steps for Clearing BIOS Password Check

If users set BIOS Password (Supervisor Password and/or User Password) for a security reason, BIOS will ask
the password during systems POST or when systems enter to BIOS Setup menu. However, once it is
necessary to bypass the password check, users need to short the HW Gap to clear the password by the
following steps:
• Power Off a system, and remove HDD, AC and Battery from the machine.
• Open the back cover of the machine, and find out the HW Gap on M/B as picture.
• Use an electric conductivity tool to short the two points of the HW Gap.
• Plug in AC, keep the short condition on the HW Gap, and press Power Button to power on the
system till BIOS POST finish. Then remove the tool from the HW Gap.
• Restart system. Press F2 key to enter BIOS Setup menu.
• If there is no Password request, BIOS Password is cleared. Otherwise, please follow the steps and
try again.
NOTE: The steps are only for clearing BIOS Password (Supervisor Password and User Password).
Chapter 5 141

BIOS Recovery by Crisis Disk
BIOS Recovery Boot Block:

BIOS Recovery Boot Block is a special block of BIOS. It is used to boot up the system with minimum BIOS
initialization. Users can enable this feature to restore the BIOS firmware to a successful one once the previous
BIOS flashing process failed.
BIOS Recovery Hotkey:

The system provides a function hotkey: Fn+Esc, for enable BIOS Recovery process when system is powered
on during BIOS POST. To use this function, it is strongly recommended to have the AC adapter and Battery
present. If this function is enabled, the system will force the BIOS to enter a special BIOS block, called Boot
Block.
Steps for BIOS Recovery from USB Storage:

Before doing this, prepare the Crisis USB key. The Crisis USB key could be made by executing the Crisis Disk
program in another system with Windows XP OS.
Follow the steps below:
1. Save ROM file (file name: JAL90x64.fd) to the root directory of USB storage.
2. Plug USB storage into USB port.
3. Press Fn + ESC button then plug in AC.
The Power button flashes once.
4. Press Power button to initiate system CRISIS mode.
When CRISIS is complete, the system auto restarts with a workable BIOS.
5. Update the latest version BIOS for this machine by regular BIOS flashing process.
142 Chapter 5

Steps for BIOS Recovery by Crisis Disk:
Before doing this, a Crisis Diskette should be prepared ready in hand. The Crisis Diskette could be made by
executing the Crisis Disk program in another system with Windows XP OS.
Follow the steps below:
1. Power Off failed system.
2. Attach a USB floppy drive to the failed system.
3. Copy xxxxx.wph to tool's folder and rename it as BIOS.wph.
4. Execute wincris.exe to start the Crisis Disk Build.
5. Select Removable and click Start.
A confirmation screen displays.
6. Click the OK button on the left to continue.
Chapter 5 143

7. Click the (N) button when prompted to complete the process.
8. Insert the Crisis Disk in to the USB floppy drive attached to the BIOS flash failed system.
9. In the power-off state, unplug the AC power and hold Fn+Esc then plug the AC power in.
10. Press the Power button.
The system powers on and the Crisis BIOS Recovery process begins.
BIOS Boot Block begins restoring the BIOS code from the Crisis floppy disk to BIOS ROM on the failed
systems.
When the Crisis flash process is finished, the system restarts with a workable BIOS.
Update to the latest version BIOS for the system using the regular BIOS flashing process.
144 Chapter 5

Chapter 6
FRU (Field Replaceable Unit) List

This chapter gives you the FRU (Field Replaceable Unit) listing in global configurations of Aspire 5737Z Series. Refer to this
chapter whenever ordering for parts to repair or for RMA (Return Merchandise Authorization).
Please note that WHEN ORDERING FRU PARTS, you should check the most up-to-date information available on your
regional web or channel. For whatever reasons a part number change is made, it will not be noted on the printed Service
Guide. For ACER AUTHORIZED SERVICE PROVIDERS, your Acer office may have a DIFFERENT part number code from
those given in the FRU list of this printed Service Guide. You MUST use the local FRU list provided by your regional Acer
office to order FRU parts for repair and service of customer machines.
NOTE: To scrap or to return the defective parts, you should follow the local government ordinance or regulations on how to
dispose it properly, or follow the rules set by your regional Acer office on how to return it.
Chapter 6 145

Aspire 5737Z Series Exploded Diagrams
Main Assembly
1
3
9
No. Description Acer P/N No. Description Acer P/N

1 Strip Cover 60.AZ802.001 6 Thermal 60.AZ802.006
Module
2 Keyboard KB.I1700.004 7 Lower Case 60.AZ802.003
3 Upper Case 60.AZ802.002 8 HDD Cover 42.AZ802.001
4 F/P Reader 55.AZA02.001 9 Memory 42.AZ802.002
5 Mainboard MB.AZ702.001 Cover
146 Chapter 6

LCD Panel
3
8
9
5
10
6
11
No. Description Acer P/N No. Description Acer P/N

1 LCD Bezel 60.AZA02.002 7 LCD Cover 60.AZ802.004
2 LCD Panel 6M.AZA02.001 8 LCD Bracket_R 33.AZ802.004
3 LCD Cable 50.AZ802.004 9 Antenna_R 50.AZ802.005
4 LCD Bracket_L 33.AZ802.004 10 MIC Cable 23.AZ802.002
5 Antenna_L 50.AZ802.006 11 Inverter 19.AZ802.001
6 Camera Board 57.AZA02.001
Chapter 6 147

Aspire 5737Z Series FRU List
Category Description Acer P/N
Adapter
ADAPTER 65W 3PIN DFJ DELTA AP.06501.022
ADAPTER 65W 3PIN AC-OK065B13 LFFLICKER AP.0650A.011
HIPRO
ADAPTER 65W 3PIN BFJG OBL DELTA AP.06501.023
Battery
BATTERY LI-ION 6CELLS 4.4MAH SM-SIMPLO BT.00607.034
BATTERY LI-ION 6CELLS 4.4MAH SANYO BT.00603.041
BATTERY LI-ION 6CELLS 4.4MAH SONY BT.00604.024
BATTERY LI-ION 6CELLS 4.4MAH PANASONIC BT.00605.020
Board
FINGER PRINT BOARD 55.AZA02.001
SWITCH BOARD 55.AZ802.001
USB BOARD 55.AZ802.002
BLUE TOOTH BT.21100.005
WLAN CARD XB63 NI.23600.007

WLAN CARD XB91 NI.23600.030
WLAN CARD RALINK NI.23600.031
Cable
USB CABLE 50.AZ802.001
BT CABLE 50.AZ802.002
TP FFC 50.AZ802.003
148 Chapter 6

POWER CORD US 3 PIN 27.TAVV5.001
POWER CORD EU 3 PIN 27.TAVV5.002
POWER CORD AUS 3 PIN 27.TAVV5.003
POWER CORD UK 3 PIN 27.TAVV5.004
POWER CORD CHINA 3 PIN 27.TAVV5.005
POWER CORD SWISS 3 PIN 27.TAVV5.006
POWER CORD ITALIAN 3 PIN 27.TAVV5.007
POWER CORD DENMARK 3 PIN 27.TAVV5.008
POWER CORD JP 3 PIN 27.TAVV5.009
POWER CORD SOUTH AFRICA 3 PIN 27.TAVV5.010
POWER CORD KOERA 3 PIN 27.TAVV5.011
POWER CORD ISRAEL 3 PIN 27.TAVV5.012
POWER CORD INDIA 3 PIN 27.TAVV5.013
POWER CORD TWN 3 PIN 27.TAVV5.014
POWER CORD ARGENTINA 3 PIN 27.APV02.001
Case/Cover/Bracket Assembly
STRIP COVER 60.AZ802.001
UPPER CASE W/FP 60.AZA02.001

UPPER CASE W/O FP 60.AZ802.002
LOWER CASE ASSY 60.AZ802.003
TP BRACKET 33.AZ802.001
HDD DOOR 42.AZ802.001
RAM DOOR 42.AZ802.002
FP BRACKET 42.AZA02.001
Chapter 6 149

CPU/Processor
CPU INTEL CELERON CM585 2.16G LF80537NF0481M KC.N0001.585
SLB6L M0
CPU INTEL CELERON CM575 2G LF80537NF0411M KC.N0001.575
SLB6M M0
CPU INTEL PMDT3400 2.16G LF80537GF0481M KC.34001.DTP
SLB3P M0
CPU INTEL CELERON CMT1700 1.83G KC.17001.CMT
LF80537NF0341MN SLB6H M0
CPU INTEL CELERON CMT1600 1.66G KC.16001.CMT
LF80537NF0281MN SLB6J M0
CPU INTEL PMDT3200 2.0G LF80537GF0411M SLAVG KC.32001.DTP
M0
CPU INTEL T6400 2G AW80577GG0412MA SLGJ4 R0 KC.64001.DTP
Super Multi Drive
DVD SUPER MULTI DRIVE MODULE 6M.AZ802.001
DVD SUPER MULTI DRIVE TOSHIBA TS-L633A LF W/O KU.00801.021
bezel
DVD SUPER MULTI DRIVE SONY AD-7580S LF W/O KU.0080E.017
bezel
DVD SUPER MULTI DRIVE PHILIP DS-8A2S LF W/O KU.0080F.001
bezel
DVD SUPER MULTI DRIVE HLDS GT10N LF W/O bezel KU.0080D.039
FW:1.01
ODD BEZEL-SUPER MULTI 42.AZ802.003
ODD BRACKET 33.AZ802.002
Combo Drive
BR DVD DRIVE MODULE 6M.AZ802.002
BR DVD DRIVE HLDS CT10N LF W/O bezel KO.0020D.001
BR DVD DRIVE PIONEER BDC-TD01RS LF W/O bezel TBD
ODD BEZEL-BR 42.AZ802.004
ODD BRACKET 33.AZ802.002
150 Chapter 6

HDD
HDD SATA 160G 5400RPM TOSHIBA MK1652GSX KH.16004.003
HDD SATA 160G 5400RPM WD WD1200BEVT-22ZCT0 KH.12008.020
HDD SATA 160G 5400RPM HGST HTS543216L9A300 KH.16007.019
HDD SATA 250G 5400RPM SEAGATE ST9250827AS KH.25001.011
HDD SATA 250G 5400RPM HGST HTS543225L9A300 KH.25007.013
HDD SATA 320G 5400RPM TOSHIBA MK3252GSX KH.32004.001
HDD BRACKET 33.AZ802.003
Keyboard
KEYBOARD GREEK KB.I1700.025
KEYBOARD CHINESE KB.I1700.032
KEYBOARD THAILAND KB.I1700.008
KEYBOARD HEBREW KB.I1700.005
KEYBOARD KOREAN KB.I1700.019
KEYBOARD ARABIC KB.I1700.036
KEYBOARD INTE(UI) KB.I1700.004
KEYBOARD RUSSIAN KB.I1700.014
KEYBOARD UK KB.I1700.006
KEYBOARD SWEDEN/FN KB.I1700.010
KEYBOARD FR KB.I1700.027
KEYBOARD PORTUGUESE KB.I1700.015
KEYBOARD NETHERLAND KB.I1700.029
KEYBOARD SLOVENIAN KB.I1700.013
KEYBOARD SLOVAKIAN KB.I1700.012
KEYBOARD BRAZILIAN KB.I1700.034
KEYBOARD SWITZERLAND KB.I1700.009
KEYBOARD DENMARK KB.I1700.030
KEYBOARD IT KB.I1700.021
KEYBOARD BELGIAN KB.I1700.035
KEYBOARD GR KB.I1700.026
KEYBOARD CZECH KB.I1700.031
KEYBOARD CANADIAN/FRENCH KB.I1700.033
KEYBOARD NORWEGIAN KB.I1700.017
KEYBOARD HUNGARY KB.I1700.024
KEYBOARD SPANISH KB.I1700.011
KEYBOARD TURKISH KB.I1700.007
KEYBOARD CANADIAN/ENGLISH KB.I1700.039
Chapter 6 151

Keyboard (cont.)
KEYBOARD ARABIC/FRENCH KB.I1700.037
KEYBOARD SCANDINAVIAN KB.I1700.038
KEYBOARD CZ-SLOVAK KB.I1700.041
KEYBOARD JAPANESE KB.I1700.040
LCD
ASSY LCD MODULE 15.6 IN. WXGA GLARE CCD W/ 6M.AZA02.001
ANTENNA
LCD PANEL G 15.6" WXGA HD B156XW01-V0 0A LF LK.15605.001
AUO
LCD PANEL G 15.6" WXGA HD B156XW01 V0 1A LF
AUO
LCD PANEL G 15.6" WXGA HD LTN156AT01-A01 LF LK.15606.001
SAMSUNG
LCD COVER-IMR 60.AZ802.004
LCD BEZEL FOR W/ CCD 60.AZA02.002
LCD BRACKET SET R&L FOR LCD 33.AZ802.004
INVERTER 19.AZ802.001
LCD CABLE FOR LCD W/CCD FUNCTION 50.AZ802.004
ANTENNA R-MAIN/MINO(3X3) 50.AZ802.005

ANTENNA R-MAIN(1X2) 50.AZ802.009
ANTENNA L-AUX 50.AZ802.006
CAMERA 0.3M 57.AZA02.001
SCREW RUBBER 47.AZ802.001
152 Chapter 6

ASSY LCD MODULE 15.6 IN. WXGA GLARE W/ 6M.AZ802.003
ANTENNA
LCD PANEL G 15.6" WXGA HD B156XW01-V0 0A LF LK.15605.001
AUO
LCD PANEL G 15.6" WXGA HD B156XW01 V0 1A LF TBD
AUO
LCD PANEL G 15.6" WXGA HD LTN156AT01-A01 LF LK.15606.001
SAMSUNG
LCD BEZEL FOR W/O CCD 60.AZ802.005
LCD BRACKET SET R&L FOR LCD 33.AZ802.004
INVERTER 19.AZ802.001
LCD CABLE FOR LCD W/O CCD FUNCTION 50.AZ802.008


ASSY LED MODULE 15.6 IN. WXGA GLARE CCD W/ 6M.AZA02.002
ANTENNA
LED PANEL 15.6" WXGA HD B156XW02 AUO LK.15605.003
LED PANEL 15.6" WXGA HD LP156WH2-TLE1 LF LPL LK.15608.002
LED PANEL 15.6" WXGA HD N156B6-L04 CMO LK.1560D.005
Chapter 6 153

LCD BEZEL FOR W/ CCD 60.AZA02.002
LCD BRACKET SET R&L FOR LED 33.AZ802.005
LCD CABLE FOR LED W/CCD FUNCTION 50.AZ802.007

CAMERA 0.3M 57.AZA02.001

ASSY LED MODULE 15.6 IN. WXGA GLARE W/ 6M.AZ802.004
ANTENNA
LED PANEL 15.6" WXGA HD B156XW02 AUO LK.15605.003
LED PANEL 15.6" WXGA HD LP156WH2-TLE1 LF LPL LK.15608.002
LED PANEL 15.6" WXGA HD N156B6-L04 CMO LK.1560D.005
LCD BEZEL FOR W/O CCD 60.AZ802.005
LCD BRACKET SET R&L FOR LED 33.AZ802.005
LCD CABLE FOR LED W/O CCD FUNCTION 50.AZ802.010
154 Chapter 6


Mainboard
MAINBOARD ASPIRE 5737Z NVIDIA MCP79 ACER MB.AZ702.001
LOGO W/O 1394 V1.0 LF
Memory
RAM 1G DDRIII 1066 M471B2874DZ1-CF8 SAMSUNG KN.1GB0B.018
RAM 1G DDRIII 1066 HMT112S6AFP6C-G7N0 HYNIX KN.1GB0G.019
RAM 1G DDRIII 1066 EBJ11UE6BAU0-AE-E ELPIDA KN.1GB09.009
RAM 2G DDRIII 1066 M471B5673DZ1-CF8 SAMSUNG KN.2GB0B.005
RAM 2G DDRIII 1066 HMT125S6AFP8C-G7N0 HYNIX KN.2GB0G.009
RAM 2G DDRIII 1066 EBJ21UE8BAU0-AE-E ELPIDA KN.2GB09.002
Heat sink
THERMAL MODULE 60.AZ802.006
Speaker
SPEAKER R&L 23.AZ802.001
Chapter 6 155

MIC 23.AZ802.002
Miscellaneous
MISCELLANEOUS NAME PLATE-AS5737 40.AZ802.001
MISCELLANEOUS LENS RUBBER 47.AZ802.003
Screw List
Screw
SCREW M3.0 D 3L K 5.0 D ZK NL 86.AZ802.001
SCREW M1.98 D 3.0L K4.6 D 0.8T ZK NL 86.AZ802.002
SCREW M2.45 D 8.0L K5 5D 0.8T ZK NL 86.AZ802.007
156 Chapter 6

Chapter 6 157

Appendix A
Model Definition and Configuration
Aspire 5737Z Series

Model RO Country Acer P/N Description CPU
AS5737Z- EMEA Spain LX.AZ70X.062 AS5737Z-644G32Mn C2DT6400
644G32Mn VHP32ATES1 MC UMACE
2*2G/320/6L/5R/
CB_bgn_0.3D_HG_ES22
AS5737Z- EMEA Switzerland LX.AZ70X.061 AS5737Z-344G25Mn PMDT3400
344G25Mn VHP32ATCH1 MC UMACE
2*2G/250/6L/5R/
CB_bgn_0.3D_HG_IT42
2*2G/320/6L/5R/
CB_bgn_0.3D_HG_IT42
AS5737Z- EMEA Eastern LX.AZ70X.059 AS5737Z-342G25Mn PMDT3400
342G25Mn Europe VHP32ATEU5 MC UMACE
1*2G/250/6L/5R/
CB_bgn_0.3D_HG_PL12
AS5737Z- WW WW S2.AZ70C.004 AS5737Z-342G25Mn PMDT3400
342G25Mn LINPUSAWW1 UMACE
1*2G/250/BT/6L/5R/
CB_bgn_0.3D_HG_EN11
AS5737Z- EMEA France LX.AZ70X.020 AS5737Z-343G25Mn PMDT3400
343G25Mn VHP32ATFR1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_FR23
AS5737Z- EMEA South Africa LX.AZ70X.056 AS5737Z-343G25Mn EM PMDT3400
343G25Mn VHP32ATZA2 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_EN16
AS5737Z- EMEA South Africa LX.AZ70X.057 AS5737Z-343G25Mn EM PMDT3400
343G25Mn VHP32ATZA1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_FR23
AS5737Z- EMEA Denmark LX.AZ70X.055 AS5737Z-343G25Mn PMDT3400
343G25Mn VHP32ATDK1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_NO13
AS5737Z- EMEA Luxembourg LX.AZ70X.052 AS5737Z-343G25Mn PMDT3400
343G25Mn VHP32ATLU1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_IT42
AS5737Z- EMEA Russia LX.AZ70X.051 AS5737Z-343G25Mi PMDT3400
343G25Mi VHP32ATRU1 MC UMACE
2G+1G/250/6L/5R/
CB_bg_0.3D_HG_RU11
Appendix A 158
AS5737Z- EMEA Belgium LX.AZ70X.053 AS5737Z-343G25Mn PMDT3400
343G25Mn VHP32ATBE1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_NL13
AS5737Z- EMEA Germany LX.AZ70X.054 AS5737Z-343G25Mn PMDT3400
343G25Mn VHP32ATDE1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_DE13
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_PL12
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_RU22
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_RU12
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_ENR1
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_FI12
AS5737Z- EMEA Sweden/ LX.AZ70X.048 AS5737Z-343G25Mn PMDT3400
343G25Mn Finland VHP32ATSE1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_FI12
AS5737Z- EMEA Norway LX.AZ70X.049 AS5737Z-343G25Mn PMDT3400
343G25Mn VHP32ATNO1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_NO12
AS5737Z- EMEA Holland LX.AZ70X.050 AS5737Z-343G25Mn PMDT3400
343G25Mn VHP32ATNL1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_NL12
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_SV21
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_RO11
AS5737Z- EMEA Hungary LX.AZ70X.037 AS5737Z-343G25Mn PMDT3400
343G25Mn VHP32ATHU1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_HU12
159 Appendix A

AS5737Z- EMEA Spain LX.AZ70X.034 AS5737Z-343G25Mn PMDT3400
343G25Mn VHP32ATES1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_ES22
AS5737Z- EMEA Greece LX.AZ70X.036 AS5737Z-343G25Mn PMDT3400
343G25Mn VHP32ATGR1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_EL22
AS5737Z- EMEA Italy LX.AZ70X.032 AS5737Z-343G25Mn PMDT3400
343G25Mn VHP32ATIT1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_IT12
AS5737Z- EMEA Turkey LX.AZ70X.031 AS5737Z-343G25Mn EM PMDT3400
343G25Mn VHP32ATTR1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_TR32
AS5737Z- EMEA Israel LX.AZ70X.033 AS5737Z-343G25Mn PMDT3400
343G25Mn VHP32ATIL1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_HE12
AS5737Z- EMEA Greece LX.AZ70X.035 AS5737Z-343G25Mn PMDT3400
343G25Mn VHP32ATGR1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_EL32
AS5737Z- EMEA Portugal LX.AZ70X.040 AS5737Z-343G25Mn PMDT3400
343G25Mn VHP32ATPT1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_PT12
AS5737Z- EMEA Slovenia/ LX.AZ70X.038 AS5737Z-343G25Mn PMDT3400
343G25Mn Croatia VHP32ATSI1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_SL11
AS5737Z- EMEA Slovenia/ LX.AZ70X.039 AS5737Z-343G25Mn PMDT3400
343G25Mn Croatia VHP32ATSI1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_EN13
AS5737Z- EMEA Middle East LX.AZ70X.027 AS5737Z-343G25Mn EM PMDT3400
343G25Mn VHP32ATME9 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_FR22
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_FR23
AS5737Z- EMEA Ukraine LX.AZ70X.022 AS5737Z-343G25Mi PMDT3400
343G25Mi VHP32ATUK1 MC UMACE
2G+1G/250/6L/5R/
CB_bg_0.3D_HG_RU11
AS5737Z- EMEA UK LX.AZ70X.021 AS5737Z-343G25Mn PMDT3400
343G25Mn VHP32ATGB1 MC UMACE
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_EN14
Appendix A 160

2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_IT42
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_EN15
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_EN11
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_AR13
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_AR23
2G+1G/250/6L/5R/
CB_bgn_0.3D_HG_EN15
1*2G/250/BT/6L/5R/
CB_bgn_0.3D_HG_EN11
2*2G/320/BT/6L/5R/
CB_bgn_1.0D_EN11
AS5737Z- PA Canada LX.AZ70X.019 AS5737Z-343G32Mn PMDT3400
343G32Mn VHP32ATCA2 MC UMACE
2G+1G/320/6L/5R/
CB_bgn_0.3D_FR31
2G+1G/320/6L/5R/
CB_bgn_0.3D_FR32
2G+1G/320/6L/5R/
CB_bgn_0.3D_FR33
2G+1G/320/6L/5R/
CB_bgn_0.3D_FR34
AS5737Z- PA USA LX.AZ70X.012 AS5737Z-343G32Mn PMDT3400
343G32Mn VHP32ATUS1 MC UMACE
2G+1G/320/6L/5R/
CB_bgn_0.3D_EN32
161 Appendix A

2G+1G/320/6L/5R/
CB_bgn_0.3D_EN34
2G+1G/320/6L/5R/
CB_bgn_0.3D_EN35
2G+1G/320/6L/5R/
CB_bgn_0.3D_EN33
AS5737Z- PA ACLA- LX.AZ70X.011 AS5737Z-343G32Mn PMDT3400
343G32Mn Portuguese VHP32ATXC1 MC UMACE
2G+1G/320/6L/5R/
CB_bgn_0.3D_XC21
AS5737Z- PA ACLA- LX.AZ70X.005 AS5737Z-343G32Mn EM PMDT3400
2G+1G/320/6L/5R/
CB_bgn_0.3D_XC22
2G+1G/320/6L/5R/
CB_bgn_0.3D_XC21
2G+1G/320/6L/5R/
CB_bgn_0.3D_XC22
343G32Mn Spanish VHP32ATEA1 MC UMACE
2G+1G/320/6L/5R/
CB_bgn_0.3D_ES22
2G+1G/320/6L/5R/
CB_bgn_0.3D_ES21
2G+1G/320/6L/5R/
CB_bgn_0.3D_ES22
2G+1G/320/6L/5R/
CB_bgn_0.3D_ES21
AS5737Z- TWN GCTWN LX.AZA0Y.002 AS5737Z-342G25Mn PMDT3400
342G25Mn VHB32ATTW1 MC UMACEF
1*2G/250/BT/6L/5R/
CB_bgn_0.3D_HG_TC11
AS5737Z- CHINA China LX.AZA0C.001 AS5737Z-341G16Mn PMDT3400
341G16Mn LINPUSACN1 UMACEF
1*1G/160/6L/5R/
CB_bgn_FP_0.3D_HG_EN91
Appendix A 162

AS5737Z- CHINA China LX.AZA0Y.001 AS5737Z-342G25Mn PMDT3400
342G25Mn VHB32ATCN1 MC UMACEF
1*2G/250/6L/5R/
CB_bgn_FP_0.3D_HG_SC11
AS5737Z- WW WW S2.AZA0C.001 AS5737Z-344G32Mn PMDT3400
344G32Mn LINPUSAWW1 UMACEF
2*2G/320/BT/6L/5R/
CB_bgn_FP_1.0D_EN11
343G32Mn VHP32ATCA2 MC UMAE
2G+1G/320/6L/5R/
CB_bgn_FR32
2G+1G/320/6L/5R/
CB_bgn_FR33
2G+1G/320/6L/5R/
CB_bgn_FR34
343G32Mn VHP32ATUS1 MC UMAE
2G+1G/320/6L/5R/
CB_bgn_EN32
2G+1G/320/6L/5R/
CB_bgn_EN34
2G+1G/320/6L/5R/
CB_bgn_FR31
2G+1G/320/6L/5R/
CB_bgn_EN35
2G+1G/320/6L/5R/
CB_bgn_EN33
343G32Mn Portuguese VHP32ATXC1 MC UMAE
2G+1G/320/6L/5R/
CB_bgn_XC21
2G+1G/320/6L/5R/
CB_bgn_XC22
2G+1G/320/6L/5R/
CB_bgn_XC21
163 Appendix A

2G+1G/320/6L/5R/
CB_bgn_XC22
343G32Mn Spanish VHP32ATEA1 MC UMAE
2G+1G/320/6L/5R/
CB_bgn_ES22
2G+1G/320/6L/5R/
CB_bgn_ES21
2G+1G/320/6L/5R/
CB_bgn_ES22
2G+1G/320/6L/5R/
CB_bgn_ES21
Model LCD Memory 1 Memory 2 HDD 1(GB) ODD

AS5737Z- N15.6WXGAG SO2GBIII10 SO2GBIII10 N320GB5.4KS NSM8XS
644G32Mn
344G25Mn
344G32Mn
AS5737Z- N15.6WXGAG SO2GBIII10 N N250GB5.4KS NSM8XS
342G25Mn
342G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mi
343G25Mn
343G25Mn
343G25Mn
Appendix A 164

343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mi
343G25Mn
343G25Mn
343G25Mn
165 Appendix A

343G25Mn
343G25Mn
343G25Mn
343G25Mn
322G25Mn
344G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
342G25Mn
341G16Mn
342G25Mn
Appendix A 166

344G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
Model Card Reader Wireless LAN Wireless LAN1 Bluetooth Finger Print
AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N N
644G32Mn
344G25Mn
344G32Mn
342G25Mn
AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN BT 2.0 N
342G25Mn
343G25Mn
343G25Mn
167 Appendix A

343G25Mn
343G25Mn
343G25Mn
AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi BG N N
343G25Mi
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
Appendix A 168

343G25Mn
343G25Mn
343G25Mn
AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi BG N N
343G25Mi
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
343G25Mn
322G25Mn
344G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
169 Appendix A

343G32Mn
343G32Mn
343G32Mn
343G32Mn
AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN BT 2.0 AES1610
342G25Mn
AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N AES1610
341G16Mn
AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN N AES1610
342G25Mn
AS5737Z- 5 in 1-Build in 3rd WiFi 1x2 BGN 3rd WiFi 1x2 BGN BT 2.0 AES1610
344G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
343G32Mn
Appendix A 170

Appendix B
Test Compatible Components

This computer’s compatibility is tested and verified by Acer’s internal testing department. All of its system
functions are tested under Windows® XP Home, Windows® XP Pro environment.
Refer to the following lists for components, adapter cards, and peripherals which have passed these tests.
Regarding configuration, combination and test procedures, please refer to the Aspire 5737Z Series
Compatibility Test Report released by the Acer Mobile System Testing Department.
Appendix B 171
Microsoft® Windows® Vista Environment Test
Vendor Type Description
Adapter
DELTA 65W Adapter DELTA 65W 19V 1.7x5.5x11 Yellow SADP-65KB DFJ LED
LF
LF
LF
Audio Codec
Realtek ALC888S ALC888S
Battery
SANYO 6CELL2.2 Battery SANYO AS-2007A Li-Ion 3S2P SANYO 6 cell 4400mAh
Main COMMON Normal Type
SANYO 6CELL2.2 Battery SANYO AS-2007A Li-Ion 3S2P SANYO 6 cell 4400mAh
Main COMMON Normal Type
SONY 6CELL2.2 Battery SONY AS-2007A Li-Ion 3S2P SONY 6 cell 4400mAh Main
COMMON Normal Type
Bluetooth
Foxconn BT 2.0 Foxconn Bluetooth FOX_BRM_2.0 F/W 300
Camera
Chicony 0.3M DV Chicony 0.3M DV Calla_2
Chicony 0.3M DV Chicony 0.3M DV Calla_2
Card Reader
N/A 5 in 1-Build in 5 in 1-Build in MS, MS Pro, SD, SC, XD
CPU/Processor
INTEL PMDT3200 CPU Intel Pentium Dual-Core T3200 2.0G 1M 667 MV
INTEL PMDT3400 CPU Intel Pentium Dual-Core T3400 PGA 2.16G 1M 667 MV
INTEL C2DT6400 CPU Intel Core2Dual T6400 PGA 2.0G 3M 800 35W R-0
Finger Print Reader
Authentec AES1610 Authentec AES1610
172 Appendix B

HDD
WD N160GB5.4KS HDD WD 2.5" 5400rpm 160GB WD1600BEVT-22ZCTO ML160
SATA LF F/W:11.01A11
HGST N250GB5.4KS HDD HGST 2.5" 5400rpm 250GB HTS543225L9A300 Falcon-B
SATA LF F/W:C40C
SATA LF F/W:C40C
WD N160GB5.4KS HDD WD 2.5" 5400rpm 160GB WD1600BEVT-22ZCTO ML160
SATA LF F/W:11.01A11
SATA LF F/W:C40C
SATA LF F/W:C40C
SEAGATE N160GB5.4KS HDD SEAGATE 2.5" 5400rpm 160GB ST9160310AS Crockett SATA
LF F/W:0303
SEAGATE N250GB5.4KS HDD SEAGATE 2.5" 5400rpm 250GB ST9250827AS Corsair SATA
LF F/W:3.AAA
TOSHIBA N320GB5.4KS HDD TOSHIBA 2.5" 5400rpm 320GB MK3252GSX Virgo BS SATA
LF F/W:LV010J
Keyboard
None 17KB-FV5 Keyboard 17KB-FV5 Black CP2 Internal Standard (No volume up/
Black down)
Black down)
Black down)
LAN
Broadcom BCM5764 Broadcom BCM5764
LCD
AUO N15.6WXGAG LCD AUO 15.6" WXGA Glare B156XW01-V0 LF 220nit 8ms
Memory
ELPIDA SO1GBIII10 Memory ELPIDA SO-DIMM DDRIII 1066 1GB EBJ11UE6BAU0-AE-
E LF 64*16 0.07um
SAMSUNG SO2GBIII10 Memory SAMSUNG SO-DIMM DDRIII 1066 2GB M471B5673DZ1-
CF8 LF 128*8 0.065um
E LF 64*16 0.07um
SAMSUNG SO2GBIII10 Memory SAMSUNG SO-DIMM DDRIII 1066 2GB M471B5673DZ1-
CF8 LF 128*8 0.065um
E LF 64*16 0.07um
HYNIX SO2GBIII10 Memory HYNIX SO-DIMM DDRIII 1066 2GB HMT125S6AFP8C-
G7N0 LF 128*8 0.065um
Northbridge
NVIDIA NVMCP79MX NVIDIA MCP79MX
Appendix B 173

ODD
HLDS NSM8XS ODD HLDS Super-Multi DRIVE 12.7mm Tray DL 8X GT10N LF W/O
bezel SATA
bezel SATA
bezel SATA
Software
McAfee Software Antivirus application McAfee
WiFi Antenna
WNC PIFA PIFA
WNC PIFA PIFA
WNC PIFA PIFA
WLAN
Foxconn 3rd WiFi 1x2 Foxconn Wireless LAN Atheros AR5B91 1x2 BGN
BGN
BGN
BGN
174 Appendix B

Appendix C
Online Support Information

This section describes online technical support services available to help you repair your Acer Systems.
If you are a distributor, dealer, ASP or TPM, please refer your technical queries to your local Acer branch
office. Acer Branch Offices and Regional Business Units may access our website. However some information
sources will require a user i.d. and password. These can be obtained directly from Acer CSD Taiwan.
Acer's Website offers you convenient and valuable support resources whenever you need them.
In the Technical Information section you can download information on all of Acer's Notebook, Desktop and
Server models including:
• Service guides for all models
• User's manuals
• Training materials
• Bios updates
• Software utilities
• Spare parts lists
• TABs (Technical Announcement Bulletin)
For these purposes, we have included an Acrobat File to facilitate the problem-free downloading of our
technical material.
Also contained on this website are:
• Detailed information on Acer's International Traveler's Warranty (ITW)
• Returned material authorization procedures
• An overview of all the support services we offer, accompanied by a list of telephone, fax and email
contacts for all your technical queries.
We are always looking for ways to optimize and improve our services, so if you have any suggestions or
comments, please do not hesitate to communicate these to us.
Appendix C 175
176 Appendix C

Index
A EasyTouch Failure 132

Euro 15
AFLASH Utility 32
External Module Disassembly
Antennas 90
Flowchart 43
B F
Battery Pack 44 Features 1
BIOS
32
Flash Utility
password control 18
ROM size 18 FPC Cable 88
ROM type 18 FRU (Field Replaceable Unit) List 145
vendor 18
Version 18 H
BIOS Supports protocol 18
Hard Disk Drive Module50
BIOS Utility 23–32
HDTV Switch Failure 132
Advanced 26
Boot 30 Hibernation mode
Exit 31 hotkey14
Navigating 23 Hot Keys 12
Onboard Device Configuration 28
Save and Exit 31 I
Security 27
System Security 31 Indicators 10
Board Layout Intermittent Problems 134
Top View 139 Internal Microphone Failure 126
brightness
Internal Speaker Failure 124
hotkeys 14
inverter board 83
C
J
Camera Module 85
Jumper and Connector Locations 139
caps lock
Top View 139
6, 10
on indicator
Common Problems 120 K
computer
Keyboard 58
on indicator 6, 10
Keyboard Failure 123
CPU 79
L
D
LCD Bezel 82
DIMM Module 52
LCD Brackets 88
Display 4
LCD Failure 123
display
LCD Module Disassembly
hotkeys 14
Flowchart 81
E LCD Panel 86
177
lower cover 46 TouchPad
hotkey 14
M
TouchPad Bracket 70
Main Unit Disassembly TouchPad Failure 124
Flowchart 55 Troubleshooting
Mainboard 76 Built-in KB Failure 123
media access EasyTouch Buttons 132
on indicator6, 10 HDTV Switch 132
Internal Microphone 126
Memory Check 120 Internal Speakers 124
Model Definition 158 LCD Failure 123
Modem 131
Modem Failure 131
No Display 121
N ODD 128
Other Failures 133
No Display Issue 121 Power On 120
Thermal Unit 132
Notebook Manager
TouchPad 124
hotkey 14 WLAN 131
num lock
on indicator 6, 10
U
O Undetermined Problems 134

utility
ODD Failure 128 BIOS 23–32
Online Support Information 175
W
optical drive module 47
Windows 2000 Environment Test 172
P
Wireless Function Failure 131
Panel 5 WLAN Board 53
Bottom 9
left 5
PC Card 10
Power On Failure 120
S
Speaker Module 73
speakers
hotkey 14
System
Block Diagram 4
T
Test Compatible Components 171
Thermal Module 78
Thermal Unit Failure 132
Top 139
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Date Chapter Updates

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Acer is a registered trademark of Acer Corporation.

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SCREEN MESSAGES Denotes actual messages that appear

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Display and graphics

Special keys and controls

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Mobile Penryn Fan Control

DDR3 1333Mhz DDR3-SO-DIMM X2

(MX/MH) USB USB/B Mini2 Finger BT Camera New WLAN

Power Circuit DC/DC

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No. Icon Item Description

3 Display screen Also called Liquid-Crystal Display (LCD), displays

5 Volume up/ Increases the sound volume/Decreases the sound

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Battery1 Indicates the computer's battery status.

Bluetooth Enables/disables the Bluetooth function.

Caps Lock Lights up when Caps Lock is activated.

Num Lock Lights up when Num Lock is activated.

13 Speakers Left and right speakers deliver stereo audio output.

Closed Front View

No. Icon Item Description

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No. Item Description

No. Icon Item Description

2 Ethernet (RJ-45) Connects to an Ethernet 10/100-based network.

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No. Icon Item Description

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No. Icon Item Description

2 Battery release Releases the battery for removal.

6 Ventilation slots Enable the computer to stay cool, even after

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Battery Indicates the computer's battery status.

HDD Indicates when the hard disk drive is active.

Num Lock Lights up when Num Lock is activated.

Caps Lock Lights up when Caps Lock is activated.

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Lock Keys and embedded numeric keypad

Lock key Description

Desired access Num Lock on Num Lock off

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Hotkey Icon Function Description

<Fn> + <F2> Acer eSettings Launches Acer eSettings Management in Acer

<Fn> + <F8> Speaker toggle Turns the speakers on and off.