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ESL ID No
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BSU ID No

Submission date

Programme: BA (Hons) Business and Management with Integrated Foundation Year

Module name and code Planning your Career in Business - BMAF008-20

A Professional Portfolio Comprising a Personal Statement, Completed

Title Application for Work Experience Placement with a Relevant C.V., and a Skills
Development Action Plan.

Assessor Name

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Table of Contents

A Professional Portfolio Comprising a Personal Statement, Completed Application for

Work Experience Placement with a Relevant C.V. and a Skills Development Action
Plan. ........................................................................................................................................................3
Introduction ..........................................................................................................................................3
Why Lidl GB ? ......................................................................................................................................4
Personal Statement ............................................................................................................................5
Curriculum Vitae .................................................................................................................................5
SWOT Analysis ....................................................................................................................................8
My personal SWOT Analysis: ...............................................................................................................9
Persona Skill Audit (Gap analysis) ................................................................................................9
SMART Objectives ............................................................................................................................10
Short term objectives ........................................................................................................................10
Medium term objectives ...................................................................................................................12
Long Term objectives .........................................................................................................................13
Professional Development plan and Training .................................................................................14
Conclusion.............................................................................................................................. 15
Reference list .....................................................................................................................................16

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A Professional Portfolio Comprising a Personal Statement, Completed
Application for Work Experience Placement with a Relevant C.V. and a Skills
Development Action Plan.

Introduction

A career development plan is typically a roadmap that outlines a person's goals and
skills, as well as the steps they need to achieve these goals. It can also include
strategies for improving one's abilities, networking with professionals, and searching
for new opportunities.

A well-designed career development plan helps individuals identify their goals and
develop a plan for their future. This strategy can help people identify their ideal job
and manage their career success. Having a well-designed career plan can also help
people make informed decisions regarding their life.

This professional portfolio will comprise my personal statement with a completed

application for an Area Manager position at Lidl GB with a suitable C.V. and plan for
skills development. This report is based on my work experiences, skills, goals,
education and interests. It will help me understand the strengths and skills that I
need to improveto achieve my career aspirations. It will also include my personal
skills audit ranged between 1 to 5 that shows the gaps between my skills.

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Why Lidl GB?

Lidl UK is a supermarket chain that operates more thaneight hundred stores across
the United Kingdom (LidlUK). The company is a subsidiary of Lidl Stiftung & Co. KG,
a German global discount supermarket chain operating in multiples countries.

In addition the company has a strong focus on sustainability and ethical practices. It
is committed to reducing waste, promoting healthy eating, and supporting local
communities. The company sources its products from local and sustainable sources
and ensures that its suppliers comply with ethical standards.

Overall, Lidl UK is a popular and growing supermarket chain that offers affordable
and high-quality products while prioritizing sustainability and ethical practices.

It is interesting to be part of a company with the mission of feeding the nation and I
want to be part of that, it is a role that I will be proud of and enthusiastic about. Also,
it’s a company with plenty of opportunities to progress with competitive salary and
benefits.

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Personal Statement
A experienced store General Manager with four years’ experience in hospitality
writing to manifest strong interest in the role of Area Manager at Lidl GB.As a
Restaurant Manager for four years, I have developed a passion for delivering high-
quality customer service and achieving operational excellence.I prove track record of
successfully managing and leading teams, achieving sales targets, and delivering
exceptional customer service. It is my confidence that my skills am confident that my
skills and experience make me a strong candidate for this position.

Throughout my career, I have gained valuable experience in managing and training

staff, implementing and adhering to health and safety standards, and optimizing
workflow processes. In my current role, I have led my team to deliver excellent
customer service and exceed sales targets, resulting in a high level of customer
satisfaction and repeat business.

I am a natural leader who is adept at motivating and inspiring teams to achieve their
goals. I am an excellent communicator who can effectively convey ideas and
strategies to a diverse range of stakeholders, from senior management to front-line
staff.

I am excited about the prospect of joining Lidl GB, a company with a strong
reputation for innovation, quality, and efficiency. I am impressed by the company's
commitment to sustainability and ethical practices, and I share these values.

As an Area Manager, I would bring a results-driven and customer-focused approach

to the role. I am confident that I can lead and inspire teams to achieve their goals,
optimize workflow processes, and contribute to the overall success of the business.

In summary, I am a highly motivated and experienced restaurant manager who is

eager to take on a new challenge and grow my career. I am confident that my skills,
experience, and passion for the industry make me an excellent candidate for the
Area Manager role at Lidl GB.

Curriculum Vitae

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 XYZ

07479*****/[email protected]

Erdington, Birmingham

Key skills

• Communication and People skills

• Problem-Solving
• Working under Pressure
• Team spirit
• Number and Data Skills
• Negotiation skills
• Good Leadership skills
• Language Skills (English and Portugues)
• Team Managing
• Customer Service
• Human Resources
• Teamwork
Employment History

Manager at Starbucks – Birmingham

June 2018 – Present Job

• Deliver high Quality food.

• Promote excellent customer service.
• Create a safe work environment.
• Recruit staff.
• Preparing rotas
• Maintaining Hygiene standards
• Organise team meetings.
• Handle customer complaints.

Supervisor at Thai Express – London, UK

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November,2017 – May 2018

• Ensure the catering operations are efficient and friendly to customers.

• Ensure that customer requests and complaints are handled efficiently and
accurately.
• Coordinate with all chefs and work closely with them.
• Stocktake Count
• Manage restaurant’s good image and suggest ways to improve it.

Wok Chef at Hiba – London, UK

April 2017- November 2017

• Control the food preparation process.

• Approve and polish dishes before it is served.
• Manage and collaborating closely with other Chefs of all levels.
• Create menu items, recipes and developing dishes ensuring variety and
quality.
• Determine food inventory needs, stocking and ordering.
• Ensured the kitchen meets all regulations including sanitary and food safety
guidelines.
• Control food hygiene practices

Waiter at Café Arcada – Portugal

July 2013 - March 2017

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Duties:

• Greeting guests and taking drink and food orders.

• Staying attentive to the needs of guests in the dining area.
• Delivering food from the kitchen to the guests.
• Ensuring the food order is made correctly by kitchen staff and looks
presentable for guests.

Education

BA Business and Management – Bath Spa University 2022 – current

Ensino secundário – Escola profissional da Região Alentejo – Portugal – 2011-2012

Curso de Operador de novas tecnologias de informação e comunicação (TIC)- Vatei

Informática - São Tome e Príncipe –2007

Curso de contabilidade Informatizada – Sinforman LDA–São tome e Príncipe- 2005-

2006

Reference:

xyz

SWOT Analysis
SWOT Analysis is a popular instrument that help individuals and
organisations to audit their status or situation. It helps to identify strengths,

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Weakness, opportunities and threats. Also, the results of this analysis can serve as a
baseline for further investigation to identify area that require attention. I will below
present my personal Swot Analysis.

My personal SWOT Analysis:

Strengths:
• Effective communication skills
• Ability to learn and adapt quickly.
• Meticulous and organized.
• Strong problem-solving abilities
• Cheerful outlook and strong work ethic
• Leadership skills
• Good working under pressure
Weaknesses:
• Difficulty with public speaking
• Tendency to be too critical of oneself.
• Bad Time Management
• Lack of Routine
Opportunities:
• Further education and training to enhance skills.
• Opportunities to take on leadership roles.
• Opportunities to collaborate with others on projects.
• Possibility of job advancement and career growth
• Opportunities to take on new challenges and responsibilities.
Threats:
• Competition from others in the job market
• Economic downturns or company layoffs
• Changes in technology or industry standards
• Limited opportunities for growth within current company
• Political or social changes that affect the job market.

Personal Skill Audit (Gap analysis)

Personal Skill Audit

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 List of
List of knowledge Rating List of skills Rating Rating
Behaviour

Customer
Marketing 2 5 Transparency 4
Service

Management 3 Speaking 4 Leadership 3

English 4 Problem Solver 4 4

Positive Attitude

Versatility and
Business Acumen 2 Creativity 3 4
Adaptability

Human Resources 4 Sales 3 Initiative 1

Time
IT Literate 3 2
Management Focus Service 1
The rating is between 1-5. 1 is the lowest and 5 is the Highest.

SMART Objectives
Smart Objectives – Are a helpful framework for setting objectives that are clear,
concise, and attainable. SMART is an abbreviation of specific, Measurable,
Achievable, Relevant, and Time-bound. SMART objectives help to focus efforts and
resources, increase motivation, and track progress towards achieving a goal.

Short term objectives

SMART objective: Become the area manager at Lidl GBby applying to the
vacancy in twoweeks.

Specific: I will to the Area Manager Vacancy at Lidl GB that I found on Linked
in the next two weeks.

Measurable: I will organise and update my CV according to my work

experience to fit role.

Achievable:with my experience Managing team, with my capacity of

motivating people, with a good communication skills and a good skill to
analyse numbers and data I will be able to take the position.

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 Relevant: 4 years managing teams, Confident, ability to understand complex
reports and put the necessary action on place, I am willingness to learn be
hands-on to take the lead on strategy and planning.

Time Bound: My goal is to apply to the joband start to work in the position in
two weeks.

SMART objective: Improve in English speaking and writing by taking online

classes every day at least 30 minutes for the next 6 months.

Specific: Improve English speaking and Writing

Measurable: I will be taking online classes at least three times a week for the
next 6 months.

Achievable: By setting 30 minutes a day for 3 times per week, its an

achievable goal

Relevant: By taking classes to improve my English it will help me my career

as Area Manager

Time Bound: To be finished in the next 6 months.

• SMART objectives: Improving in time management in a month by using apps

agenda to help me organise my day, weeks and months.

Specific: Improve to manage my time in a month by using google agenda to

organise my day, weeks and months, prioritising tasks, meeting, courses and
to avoid social media.

Measurable: I will download the google agenda to help me to organise my

days.

Achievable: By prioritising tasks and to do list it will be achievable in the next

month.

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 Relevant:time management is one of the key of success been able to
prioritise and import tasks and decision made on time will help with my
management career.

Time-bound: My goal is to achieve this by 28 of March.

Medium term objectives

• SMART objective : Improving Leaderships skills in a year and half by
attending to online courses, forums and workshops.

Specific: I am going to improve my Leadership skills in a year and half time.

Measurable: I will accomplish this in a yar time by attending to workshops,

online courses, forums and workshops for the next year and half.

Achievable: By attending to online classes two to three times a week for a

year and half I will be able to improve my leadership skills.

Relevant: With this improvement it will help me in my management career

dealing better with team.

Time-bound: My goal is to improve my leader skills by October 2024.

SMART objectives:Enhancecommunication skills in a year by taking a public

speaking course, joining a networking group and practicing active listening.

Specific:improve my communication skills in a year.

Measurable:I will accomplish this goal by taking public speaking course,

joining to networking groupsand practicing active listening techniques.

Achievable: By attending to the public course once a week for an hour and
practicing active listening techniques I will achieve this goal.

Relevant: By enhancing my communication skills it will helping me managing

a team, to communicate and create a good environment in the work place and
being a good listening to and understand and motivate the team.

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 Time-bound: This objective will be achieved by the end of February 2024.

Long Term objectives

SMART Objective: Finishing Business and Management Degree at Bath Spa
University in 4 years.

Specific: Finishing Business and Management course at Bath Spa university

in 4 years.

Measurable: By attending to classes, completing assignments and exams

successfully I will be able to finish the course in 4 years

Achievable: The goal will be achieve by evaluating results of assignments and

exams taken on course.

Relevant: The course will improve my management skills and help me with
my management career, andunderstand more about business.

Time – bound: The course will be finished in July 2026

SMART Objective: Open a Thai Restaurant with a friend in the 5 years by

saving 15% to of my month salary to reach the amount necessary (£16000) in
the next to 5 years.

Specific: I am going to save 15% of my month salary to reach the amount

necessary to open a restaurant with my friend in five years

Measurable: I will set up a banking standing order to retain 15% of my wage

every month to deposit in the specific saving account.

Achievable: I will be able to save approximately £3200 a year by saving 15%

of my wage.

Relevant: By putting 15% of my total earnings on the side it will help me to

reach the total amount of over £16000, the total amount that I will need.

Time- Bound: My goal is save the minimum total of £16000 in 5 years

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Professional Development plan and Training

Professional Development Plan and Training

Skills Duration
Required for (Short-, Mid- How they relate to
Training Method
Professional and Long- employability
Development termPlan)
Improving my
managing my time
Using the google
will help me to
calendar to track and
organise my day,
organise my time
prioritise what is
daily, weekly and Short-Term - 6
Improve time most important and
month. Avoiding months to 1
management what is not
social media that year
important, it will
consumes a lot of my
help to take a
time and stick to the
better decision in
Agenda
my Management
career.
Improving in
English, writing and
Studying English
speaking, it will
Courses online,
Improve help to draft
taking Workshops, of Medium-Term -
English professional
how to speak in 1 year to 2
Speaking and emails, better
public, reading years
Writing communication in
books, listening to
the workplace,
podcasts
better at
delegating.
Skills to learn at
Improve In Finishing Business
university will help
Business and and Management Long - Term - 4
me with my
Management Degree course at Years
management
skills Bath Spa University
career

Definition of CPD: Continuing Professional Development refers to identifying and

taking actions to continuously improve personal and professional skills to keep one
updated on the need of the workplace and the industry (Emerson and Stewart,
2011).

CPD refers to the ongoing process of identifying and taking actions to continuously
improve personal and professional skills to remain up-to-date with the changing

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workplace and industry needs. CPD aims to enhance one's knowledge and skills in a
particular field or profession to improve job performance, maintain professional
standards, and advance career opportunities. CPD can take many forms, including
attending conferences and workshops, taking courses, participating in webinars,
engaging in self-directed learning, and seeking mentorship or coaching. It is an
essential part of professional development.

Conclusion
A career development plan is an essential tool for individuals who want to take
control of their career path and achieve their professional goals. By conducting a

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SWOT analysis, setting short-term, medium-term, and long-term objectives, and
identifying areas for improvement, individuals can create a roadmap to success. This
plan can help individuals focus on their strengths, overcome their weaknesses, and
identify opportunities to gain experience and advance in their career. Additionally, a
career development plan can benefit both employees and employers by providing
clear goals, promoting growth and development, and improving employee
satisfaction and retention. Overall,elaborating this report I could understand clearly
what are my professional strengths,my opportunities, my Weakness and my Threats.
This helps to know what skills I have to work on. A well-crafted career development
plan is a powerful tool for individuals who want to take charge of their careers and
achieve their professional aspirations.

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Kelley, K. (2020). Why are Employability Skills Important. [online] Simplilearn.com.

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Lidl (2019). About us. [online] www.lidl.co.uk. Available at: https://www.lidl.co.uk/about-us.

Lidl (2020). Lidl UK - Sustainability. [online] Lidl.co.uk. Available at:

https://corporate.lidl.co.uk/sustainability.

Lidl GB (n.d.). Area Manager Position. [online] LinkedIn. Available at:

https://www.linkedin.com/jobs/view/3471524760/?refId=l6FbqB6GQcuu0gum4NoqAw%3D
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London, E. school (n.d.). Planning Your Career in Business. [online] Elizabeth School of
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Shatkin, L. (2011). 2011 Career Plan: The Best Moves Now For A Solid Future.
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