Polcom Services

Polcom Data Center
Pawel Stachura
+48 697 692 259
[email protected]
Services at Polcom Data
Center
2
What makes our offer special?
Project-oriented Flexibility Cost

approach which depends of services optimisation
on the customers’ needs
Financial Data center Control of costs

reliability and safety Simple way of resource
testimonials accounting
3
Polcom
a leader in cloud services in Poland
40 thousand 500 virtualization 25 PB

virtual Intel Xeon physical XEN, VMware Storage
servers servers HyperV, OracleVM HP3PAR, Pure Storage
200 000 IOps Backup Robots SLA guarantee

write / read TSM,HP3PAR arrays with a capacity of 99.95 % for
2 x 12 000 LTO tapes cloud services
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Architecture of the Polcom’s computing cloud
RECI
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Infrastructure rental at Polcom
Infrastructure as a Service
Physical Disc arrays Backup hardware

servers SSD, SAS, SATA Tape Library
Intel Xeon Gold
Processors
We make available
Network Rental
hardware of hardware
Swich, Router for the purposes
of migration
6
Applications made available in the cloud
v v v ▪ SAP, SAP HANA – Certified environments

▪ Microsoft AX, Dynamics, SharePoint
▪ Microsoft Exchange, KonektMail
▪ IFS ERP
v v v
▪ Enova ERP
▪ Logistics and transportation
▪ Storage systems – Quantum Quguar
▪ Document circulation
v v
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Dedicated platforms
for ERP applications
v v v v
v v v
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Licenses and system management
▪ Oracle, MS SQL, DB2, MySQL, PostgreSQL…

▪ AIX, OS/400, Linux, Windows, Suse, RedHat…
▪ XEN, VMware, OracleVM, HyperV…
▪ TSM, Backup Exec
▪ Apllications required by the customer
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Cloud computing at Polcom
CloudStack Platform
▪ Flexibility and reliability

▪ Supported Hypervisors
(XenServer, KVM, Hyper-V, VMware)
▪ Simple management interface: Web-based UI

▪ Mass storage management
▪ Management of network services
(from data link layer (L2) to application layer (L7))
▪ Accounting of network resources, computating power and storage

▪ Multi-tenancy/account separation
▪ User management
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Disaster Recovery service
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Backup
Backup as a Service:
▪ Virtual machine backup
v ▪ File system backup
▪ Database and application backup
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Backup, archiving and versionising
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IT migration
Migrations and implementations
▪ Physical transfer of IT environments

▪ F2V, V2V migration
Migration of
▪ Substitute environments during Allegro
v migration case study
▪ Environment consolidation
see more
▪ Environment optimization
▪ License optimization
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Data safety in the cloud
data encryption
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Network services
▪ Link assemblage in collaboration with

operators – building and managing of
WAN
▪ LAN and SAN networks
▪ Network monitoring
v ▪ Network protection at Polcom – DoS/
DDoS service
▪ IP addressing
▪ Internet, also in the 95th percentile
model
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Data safety in the cloud
DDoS protection
▪ Mitigation of volumetric attacks

on the ISP level (layer 1)
▪ Mitigation of volumetric attacks
on the Polcom Data Center level
(layer 2 and 3)
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Loadbalancing
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Anomaly detection
▪ Detection of configuration errors, hardware

failure or malware operation
▪ Analysis of network traffic
▪ Detection of attack patterns
▪ Analysis of communication scheme
▪ Detailed analysis of the enquiry
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Firewall
▪ Redundant clusters of NG Firewall

solutions
▪ Double Firewall
▪ IPS module
v ▪ Antivirus
▪ Application filtration
▪ Virtual firewall
▪ Application firewall
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Monitoring and management
Monitoring of provided infrastructure

▪ Hardware monitoring
▪ Software resource monitoring
v
Infrastructure management
▪ Hardware monitoring
▪ Software resource monitoring
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Polcom Managed Services
▪ Hardware infrastructure
Intel, HP, Dell, IBM, Nexan, EMC, NetApp, Nimbus, 3PAR,
Qnap, Pure Storage
▪ Operating systems, Databases

Windows, Linux, AIX, OS400, RedHat, SUSE, CentOS,
Debian, Ubuntu, Oracle, MS SQL, MySQL, PostgreSQL,
DB2, HANA....
▪ Network systems
Juniper, CISCO
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Polcom Managed Services
continued
Backup v v v v
Safety v v v v
Virtualisation v v v v
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Colocation
▪ Service rendered in one of two Polcom’s

data centers
▪ Dedicated or shared collocation space
(closet, kiosk or the whole chamber of the
server room)
▪ Power supply service according to the
actual electric energy consumption
▪ SLA guarantee of 99.995%
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Disaster Recovery Office
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Ensuring of continuity of operation
▪ Compliance with recommendations and

acknowledged standards (ISO 27001, KNF rec. D,
PCI DSS) proven by certifications
▪ Formal documentation (Information Security Policy,
Continuity of Operation Policy, detailed procedures
v concerning conduct, division of rights and liabilities)
▪ Periodic reviews and audits (external and internal)
▪ Employee’s trainings and education
▪ Internal security agency (including the function of a
Security
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Ensuring of safety
and continuity of operation
Separation of roles Password Monitoring

Separate infrastructue policy
management
Redundancy Backup copies Confidentiality

of active hardware and places Placed mostly in different agreements
for data storage locations
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Guarantee of services
Service Level Agreement
99,99% 24/7/365 120 min.

hardware platform Helpdesk Time of dealing with faults
availability
5-15 min. 3 support Reporting SLA

time of reaction to the lines Reporting SLA parameters
notification
28
Thank you for your
attention
ul. Krakowska 43
32-050 Skawina, Poland
[email protected]
+48 12 420 53 00
www.polcom.com.pl
linkedin.com/company/polcom

Polcom Services

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Polcom Data Center

Project-oriented Flexibility Cost

Financial Data center Control of costs

40 thousand 500 virtualization 25 PB

200 000 IOps Backup Robots SLA guarantee

Physical Disc arrays Backup hardware

v v v ▪ SAP, SAP HANA – Certified environments

▪ Oracle, MS SQL, DB2, MySQL, PostgreSQL…

▪ Flexibility and reliability

▪ Simple management interface: Web-based UI

▪ Accounting of network resources, computating power and storage

▪ Physical transfer of IT environments

▪ Link assemblage in collaboration with

▪ Mitigation of volumetric attacks

▪ Detection of configuration errors, hardware

▪ Redundant clusters of NG Firewall

Monitoring of provided infrastructure

▪ Operating systems, Databases

▪ Service rendered in one of two Polcom’s

▪ Compliance with recommendations and

Separation of roles Password Monitoring

Redundancy Backup copies Confidentiality

99,99% 24/7/365 120 min.

5-15 min. 3 support Reporting SLA

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