Grade

TLE - ICT
COMPUTER SYSTEMS SERVICING
QUARTER 3 – MODULE 3-4
Configure Network Services Based
On User/System Requirements

Prepared by:

GLYNEZ L. PRADO
Teacher III
San Jacinto National High School
 In this self-learning module, you will identify the diagnosed computer systems and network
errors based on the job requirement.

TYPES OF COMPUTER SYSTEM ERROR

There are several errors in a computer from the point you open it up to the point you
reach the stand by window (reaching standby windows means boot process has no error).
Here's a list of computer error.
1. No Video Output - When you open your PC, nothing shows up in your monitor and the
LED indicator of your monitor is flashing in yellow color.
2. No Video Output - Same as number one but now the LED indicator of your monitor is in
steady orange color.
3. Doesn't Boot - When you open your PC it will show the processor brand and/or the
motherboard brand but doesn't continue. Usually, this error will result to system restart over and
over again.
4. Never Ending Loading of Operating system - The computer opens up then boots but
when the operating system loads it doesn't continue and it will take a lifetime if you're going to
wait for it to load.
5. Lots of pop- up windows showing on standby mode - This also happens even if
you try disconnecting your computer set from the internet. This is what we called aftershock
virus which will continue to run even if internet is disconnected.
6. Lots of hardware installation windows appear - This happens even if you try installing
the hardware. When you restart your set it will happen again.
7. Safe mode does not work - When you try going to safe mode all you will see is a list of
files in Command prompt style.
8. Keyboard and mouse system restart - This will happen only in standby mode, when
you move your mouse or type something, your system will automatically restart, and the worst
part is it will delete a file at random.
9. Sound on/off error - Upon loading the operating system, you will hear a loading sound
and then the sound stops, when you try running an audio file, no sound will be heard.
10. Application causes system to restart - Just like the mouse problem, when you open
a program that will take the whole screen like for example a game and/or a program applications,
when you close it, it will cause your system to restart.

Aside from the common computer errors, computers also can have different Operating
System (OS) errors. OS errors can be classified into various categories, such as:
1. System errors – These are moderately dangerous types of errors among those that can
pop up on your PC. System errors are caused by malfunctioning hardware components,
corrupted operating system modules, etc.
2. Runtime errors – Runtime errors are caused by corrupted or malfunctioning system files or
software executables. Most runtime errors cause the application that caused it to shut down.

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 However, more serious runtime errors may cause the system to become unstable or
unresponsive, leaving you with no choice but to reach for the Reset button.
3. Stop errors – Stop errors are caused by corrupted hardware, especially malfunctioning
RAM modules and bad sectors on hard disks. Stop errors can be difficult to resolve at times.
4. Device Manager Errors – These are usually caused by corrupted driver files or
malfunctioning hardware components. In case of the former cause, the problem is usually
solved simply by reinstalling or updating the drivers. However, the latter cause can often be
solved only by replacing hardware components.
5. POST code errors – POST code errors are caused by malfunctioning hardware
components, and are characterized by short beep sounds from the tiny internal speaker of
your motherboard. POST code errors occur when you press the power button to turn on
your PC..
6. Application errors – These can be caused at any point of time. As the name suggests,
these are caused by applications while those are running. These are usually caused by
glitches in the program code itself. These are usually resolved by updating the program to
its latest version.
7. Browser Status Codes – These are caused by problems faced by browsers when trying to
access a website. These can be caused by misplaced web pages in the server of the website
itself, or due to connection problems. For instance, a 404 error would indicate that the
browser is trying to access a webpage that does not exist in the specified location.

I. Directions: Identify the types of computer errors given below. Choose your answers inside the box.
Use a separate sheet of paper.

A. No Video output B. Doesn’t Boot C. Safe Mode doesn’t work

D. Sound on/off error E. Application causes system to restart
F. Keyboard and Mouse System restart I. Lots of pop-up windows
showing on standby mode
G. Lots of hardware installation windows J. Runtime errors
appear K. System errors
H. Never ending loading of Operating System L. Application error

______1. The computer opens up then boots but when the operating system loads it doesn't continue
and it will take a lifetime if you're going to wait for it to load.
______2. This also happens even if you try disconnecting your computer set from the internet. This
is what we called aftershock virus which continues to run even if internet is disconnected.
______3. These are moderately dangerous types of errors among those that can pop up on your PC.
System errors are caused by malfunctioning hardware components, corrupted operating
system modules.
______4. Caused by corrupted or malfunctioning system files or software executables. Most runtime
errors cause the application to shut down.
______5. Just like the mouse problem, when you open a program that will take the whole screen like
for example a game and/or a program application, when you close it, it will cause your
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 system to restart.
______6. This will happen only in standby mode, when you move your mouse or type something,
your system will automatically restart and the worst part is it will delete a file at random.
______7. Upon loading the operating system, you will hear a loading sound and then the sound stops,
when you try running an audio file, no sound will be heard.
______8. When you try going to safe mode all you will see is a list of files in Command prompt style.
______9. This happens even if you try installing the hardware. When you restart your set, it will
happen again.
______10. When you open your PC, it will show the processor brand and/or the motherboard brand
but doesn't continue. Usually this error will result to system restart over and over again.
______11. These can be caused at any point of time. As the name suggests, these are caused by
applications while running. These are usually caused by glitches in the program code itself.
______12. When you open your PC, nothing shows up in your monitor and the LED indicator of your
monitor is flashing in yellow color.

II. True or False: Directions: Write TRUE if the statement is correct otherwise, write FALSE.
______ 1. A software error is a malfunction of a hardware component in a computer system.
______ 2.Stop Errors are usually caused by corrupted driver files or malfunctioning hardware
components.
______ 3. Overheating is a problem that occurs in mainly older laptops and computers
______ 4. The hardware components contain error detection mechanisms that can detect when a
hardware error condition exists.
______ 5. Runtime errors are caused by corrupted hardware, especially malfunctioning RAM
modules and bad sectors on hard disks. Stop errors can be difficult to resolve at times.
______ 6. Device Manager Errors are moderately dangerous types of errors among those that can
pop up on your PC.
______ 7. POST code errors are caused by problems faced by browsers when trying to access a
website.
______ 8. POST code errors are caused by malfunctioning hardware components, and are
characterized by short beep sounds from the tiny internal speaker of your motherboard.

Part I Part II

1. H 1. FALSE
2. I 2. FALSE
3. TRUE
3. K
4. TRUE
4. J
5. FALSE
5. E
6. FALSE
6. F 7. FALSE
7. D 8. TRUE
8. C
9. G
10. B
11. L
12. A

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Name: ________________________________________________________Date: _____________
Grade/Section: ________________________________________________Score: _____________

I-Multiple Choice: Directions: Choose the correct answer. Write the letter on the space provided
before the number.

_____1. The following are true about Runtime errors, EXCEPT.

a. Runtime errors are caused by corrupted or malfunctioning system files or software

executables.
b. Most runtime errors cause the application that caused it to shut down.
c. Runtime errors are caused by malfunctioning hardware components, and are characterized
by short beep sounds.
d. Serious runtime errors may cause the system to become unstable or unresponsive, leaving
you with no choice but to reach for the Reset button.
_____ 2. Supposed you encountered an application error while using your computer, how can you
resolve this problem?
a. I will restart my computer.
b. I will update the application/program to its latest version.
c. I will uninstall the program and will never use it again.
d. I will scan my computer with anti-virus application to remove what is causing this application
error.
_____3. When do you usually encounter POST code errors?
a. When switching on the power button of your computer.
b. When your computer has been turned on for a very long time.
c. When so many applications are running at the same time.
d. When your monitor blacked out and change to blue.
_____4. These are usually caused by corrupted driver files or malfunctioning hardware components.
a. Stop errors c. device manager errors
b. Runtime errors d. browser status codes
_____5. Browser Status Codes are caused by problems faced by browsers when trying to access a
website. Which of the following is not an example of browser?
a. Mozilla Firefox c. Internet Explorer
b. Google Chrome d. Yahoo
_____6. What will happen when you open your PC and it will just show the processor brand and/or
the motherboard brand.
a. Your computer will continue loading the desktop.
b. Your computer will restart over and over again.
c. Your computer will explode.
d. Your computer will produce a continuous beeping sound.
_____ 7. Which does not belong to the group?
I. Stop errors
II. POST code errors
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 III. System errors
IV. Sound on/off error
a. II only c. IV only
b. I and II d. III and IV
_____8. Upon loading the operating system, you will hear a loading sound and then the sound stops,
when you try running an audio file, no sound will be heard.
a. Safe mode does not work c. Sound on/off error
b. Keyboard and mouse system restart d. Application causes system to restart
_____9. How can you identify if you are encountering an No Video Output error in your computer?
a. When you open your PC, nothing shows up in your monitor and the LED indicator of your
monitor is flashing in yellow color.
b. When you open your PC, nothing shows up in your monitor and the LED indicator of your
monitor is in steady orange color.
c. Both A and B.
d. None of the above.
_____10. For an instance, a 404 error appeared when you are trying to access a webpage that does
not exist in the specified location. This is an example of what OS Error?
a. Stop errors c. device manager errors
b. Runtime errors d. browser status codes

II. PERFORMANCE TASK (10 POINTS)

1. Complete the given table by filling out the column for possible solution to the given computer
error.

Computer Errors Possible solution to the problem

No Video Output
Doesn't Boot
Never Ending Loading of Operating
system
Lots of pop up windows showing on
standby mode
Lots of hardware installation windows
appear
Safe mode doesn't work
Keyboard and mouse system restart
Sound on/off error
Application causes system to restart

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 ANSWER SHEET IN ICT GRADE 9
THIRD QUARTER MODULE 3-4
NAME: ___________________________________________________ Section: ___________

I. Directions: Identify the types of computer errors given below.

1. ___________________________ 7. ___________________________
2. ___________________________ 8. ___________________________
3. ___________________________ 9. ___________________________
4. ___________________________ 10. __________________________
5. ___________________________ 11. __________________________
6. ____________________________ 12. __________________________
II. True or False: Directions: Write TRUE if the statement is correct otherwise, write FALSE.
1. ___________________________ 5. ___________________________
2. ___________________________ 6. ___________________________
3. ___________________________ 7. ___________________________
4. ___________________________ 8. ___________________________

I. Multiple Choice: Directions: Choose the correct answer. Write the letter on the space
provided before the number.
1. ___________________________ 6. ___________________________
2. ___________________________ 7. ___________________________
3. ___________________________ 8. ___________________________
4. ___________________________ 9. ___________________________
5. ___________________________ 10. __________________________
II. PERFORMANCE TASK (10 POINTS)
1. Complete the given table by filling out the column for possible solution to the given
computer error.

Computer Errors Possible solution to the problem

No Video Output

Doesn't Boot

Never Ending Loading of Operating system

Lots of pop-up windows showing on

standby mode

Lots of hardware installation windows

appear
Safe mode doesn't work

Keyboard and mouse system restart

Sound on/off error

Application causes system to restart