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    Utkarsh Bhardwaj

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    Utkarsh Bhardwaj has over 5 years of experience in network engineering and management. He is currently pursuing an MBA to further develop his leadership skills. Utkarsh has a proven track record of analyzing complex data to identify issues and implement strategic solutions that improve network performance and customer satisfaction. He is skilled in technical areas such as networking, SQL, Python, and data visualization tools.

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    Utkarsh Bhardwaj

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    Testing Kanr
    36 views1 page
    Utkarsh Bhardwaj has over 5 years of experience in network engineering and management. He is currently pursuing an MBA to further develop his leadership skills. Utkarsh has a proven track record of analyzing complex data to identify issues and implement strategic solutions that improve network performance and customer satisfaction. He is skilled in technical areas such as networking, SQL, Python, and data visualization tools.

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    Utkarsh Bhardwaj has over 5 years of experience in network engineering and management. He is currently pursuing an MBA to further develop his leadership skills. Utkarsh has a proven track record of analyzing complex data to identify issues and implement strategic solutions that improve network performance and customer satisfaction. He is skilled in technical areas such as networking, SQL, Python, and data visualization tools.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    36 views1 page

    Utkarsh Bhardwaj

    Uploaded by

    Testing Kanr
    Utkarsh Bhardwaj has over 5 years of experience in network engineering and management. He is currently pursuing an MBA to further develop his leadership skills. Utkarsh has a proven track record of analyzing complex data to identify issues and implement strategic solutions that improve network performance and customer satisfaction. He is skilled in technical areas such as networking, SQL, Python, and data visualization tools.

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    of 1

    UTKARSH BHARDWAJ

    [email protected] | P: +91 7022192868 | Website: LinkedIn


    Experienced assistant manager at Vodafone with a background in network engineering and a passion for detail-oriented work. Proven
    ability to analyse complex information and provide strategic solutions. Currently pursuing management studies to further enhance
    leadership and decision-making skills. Experience in management that recognizes client needs with consumer research and implementing
    projects in agile framework. Demonstrated success in driving results and ensuring exceptional customer experiences. Strong analytical
    skills coupled with a dedication to delivering high-quality work.

    WORK EXPERIENCE
    Assistant Manager _Vois Bengaluru, India Sept 2021– Nov2022
     Conducted thorough 1st line investigations for technical issues, resulting in a 20% reduction in the escalation of incidents to 2nd line
    support.
     Implemented new data collection tools and techniques that increased the accuracy of analysis by 25% and reduced the time required
    for data processing by 30%.
     Performed comprehensive analysis of network performance data, identifying key areas of improvement and implementing solutions
    that reduced packet loss by 15% and latency by 20%, followed by in-depth statistical analysis to identify underlying causes of network
    issues, resulting in a 40% decrease in downtime.
    Senior Executive _Vois Bengaluru, India Oct 2019 – Sep 2021
     Proactively provided technical support to end-users, resulting in a 15% decrease in the number of reported incidents per month.
     Reactively provided technical support by leading bridge calls and following up with concerned customers within SLA guidelines,
    achieving a customer satisfaction rating of 95%.

    Network Engineer Racknet Data Centre, Pune Aug 2018– Jul 2019
     Configured and installed network hardware, including Cat5e, 6, and 6a cables, resulting in a 50% reduction in network downtime.
     Implemented WhatsApp Gold as a secure messaging solution for internal communications within the company's IT department,
    reducing the risk of data breaches by 75%.

    PROJECTS
    Swiggy | Built a new feature to solve the ‘What to eat’ problem Apr 2023
    ● Prepared a PR-FAQ document to introduce a new feature of swiggy match for solving the problem of what to eat faced by its users.
    ● Learnt the art of brevity and understanding the ‘What and Why’ of the problem and built wireframes with the new functionality.

    Paneer Express | Built a Financial Model for a restaurant May 2023


    • Developed comprehensive financial model for restaurant, evaluating growth potential and recommending optimal business model for
    maximum financial growth, leading to a company valuation of
    30.4 crores.
    • Concluded maximizing dine-in revenue by strategic expansion and gradually introducing new timings for broader customer base
    expansion by 18.33%.

    EDUCATION
    Stoa | General Management Program Feb - Sep 2023
    ● Gained hands-on experience in business strategy, product marketing, brand development & venture creation

    Shivaji University| Bachelor of Engineering, Computer Science Aug 2014-June 2018


    ● Cumulative GPA: 7.4/10

    SKILLS
    Technical: SQL, Python (NumPy, Pandas, Sci-kit), Networking, Troubleshooting, in-depth working on RCA
    Project Management: Jira, Agile, ServiceNow, Remedy
    Data Visualization: Tableau, Advanced Excel, Power BI, Microsoft Office (Excel, Word, PowerPoint)
    Certifications & Training: Cisco Certified Network Associate (CCNA)-CSCO134351882, Google Project Management: Professional
    Certificate

    ADDITIONAL
    VOLUNTEER EXPERIENCE: Provided compassionate listening to over 200 individuals, resulting in a rating of 4.8 out of 5 stars and
    numerous positive testimonials.
    Sports: Twice played national in Lawn Tennis, Basketball, Table Tennis, Badminton, and Gold Medallist in swimming.

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