CHCAGE001 Facilitate The Empowerment of Older People SAB v3.2 THEORY
CHCAGE001 Facilitate The Empowerment of Older People SAB v3.2 THEORY
CHCAGE001 Facilitate The Empowerment of Older People SAB v3.2 THEORY
[T H E O R Y T A S K S ]
This Student Assessment Booklet-I includes Task 1 for assessment of CHCAGE001 Facilitate the
empowerment of older people.
This unit requires that you complete 3 assessment tasks. You are required to complete all tasks to
demonstrate competency in this unit.
Supporting Resources
You may like to look at the following websites, books and documents for more information about the
topics related to this unit:
Arnott, G 2011, The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.
Croft, H 2013, The Australian Carer 3rd edn, Pearson Australia, Frenchs Forest, NSW.
Prerequisite
The prerequisite for this unit is NIL.
PERFORMANCE EVIDENCE
responded to the goals and aspirations of at least 2 older people, 1 in a simulated environment and 1
in the workplace:
KNOWLEDGE EVIDENCE
The candidate must be able to demonstrate essential knowledge required to effectively complete tasks
outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the
context of the work role. This includes knowledge of:
the ageing process and related physiological and psychological changes, including
sexuality and gender issues
strategies that the older person may adopt to promote healthy lifestyle practices
legal and ethical considerations for working with older people, including:
codes of practice
discrimination
dignity of risk
physical
sexual
psychological
financial
For all documentation on the performance criteria and assessment requirements of the unit
CHCAGE001 - Facilitate the empowerment of older people, please refer to the training.gov.au
website with this link: https://training.gov.au/Training/Details/CHCAGE001.
Students: Please fill out this cover sheet clearly and accurately for this task.
Student Name
Assessor Name
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Make sure you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of Yes No
assessment?
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assessment? If yes, what are they? …………………………… …………………………
………………… ……… … … .………………………………………….
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assessment?
None of this work has been completed by any other person. Yes No
I have not cheated or plagiarised the work or colluded with any other Yes No
student/s.
I have correctly referenced all resources and reference texts to complete these Yes No
assessment tasks.
I understand that if I am found to be in breach of policy, disciplinary action Yes No
may be taken against me.
STUDENT DECLARATION
above have been made in a good faith, are true and correct. To the best of my knowledge and belief, these
I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I
have observed the student demonstrate unit outcomes through consistent and repeated application of
skills and knowledge over a period of time and provided appropriate feedback.
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Date:
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I have received my assessment result and I am satisfied with the given feedback for this assessment.
I am not satisfied about my result and I would like to appeal regarding my result.
TASK SUMMARY:
This is an open book test – you can use the Internet, textbooks and other
documents to help you with your answers if required.
You must answer all questions correctly.
Write your answers in the space provided.
If you need more space, you can use extra paper. All extra pieces of paper must
include your name and the question number/s you are answering.
You may like to use a computer to type your answers. Your assessor will tell you
if you can email them the file or if you need to print a hard copy and submit it.
Instructions to students:
QUESTION 1
Fill out the table below to show your understanding of the structure and the profile of the aged
care sector.
Consumer-directed care
Consumer-directed care, also known as CDC or consumer-directed aged care, is an approach to
providing aged care services that prioritizes the preferences and choices of the individual receiving
care. It empowers older adults to have more control over the care and support they receive, allowing
them to actively participate in decision-making and tailor services to their unique needs and goals.
Respite care
Respite care is a short-term care service provided to individuals who require support and
supervision due to a medical condition, disability, or aging, while their primary caregivers take a
break from their caregiving responsibilities. The primary purpose of respite care is to give family
caregivers or other informal caregivers temporary relief from their caregiving duties, allowing them
to rest, attend to personal matters, or simply take a break to prevent burnout and maintain their
own well-being.
b) Support services
Identify three different types of agencies that can assist with support services for those who are ageing.
1. Aged Care Providers
Identify three different referral networks that can assist with support services for those who are ageing.
1. My Aged Care
2. carer Gateway
QUESTION 2
a) What does ‘normal’ ageing’ mean? How can attitude and a healthy lifestyle improve the health and
well-being of older people?
The term "normal aging" refers to the natural and progressive process of changes that occur in the
human body as people age. It is critical to remember that aging is a natural process that affects
everyone differently. While aging can cause physical, cognitive, and social changes, it does not
always indicate the presence of disease or serious impairment.
Attitude and a healthy lifestyle to improve the health and well-being of older people are:
Mental Health: A positive attitude and approach on life might help with mental health. Maintaining a
sense of purpose, remaining socially involved, and engaging in meaningful activities might boost
cognitive vigor while decreasing the risk of sadness and anxiety.
Physical Health: Adopting a healthy lifestyle, which includes regular exercise and a well-balanced diet,
can assist enhance physical health and overall well-being. Exercise can improve muscle strength,
flexibility, and balance, lowering the risk of accidents and falls. A well-balanced diet can help with
immunological function, bone health, and cognitive performance.
b) Explain how ‘ageing in place’ can be a positive approach for older people.
'Ageing in place' is a positive approach that refers to older adults' ability to continue living in their
own homes or familiar community settings for as long as possible as they age, rather than moving
to institutionalized care settings like nursing homes or residential care facilities. This approach is
supported by the concept of maintaining independence, dignity, and autonomy for older people,
allowing them to remain connected to their social networks, familiar surroundings, and community
resources.
Here are some ways that 'aging in place' can be beneficial to older people:
Familiarity and Comfort: Allowing older persons to remain in familiar and pleasant circumstances can
add to their sense of security and mental well-being. The familiarity of their living environment
contributes to a sense of belonging and lowers the stress associated with relocation.
Control and Independence: Aging in place provides independence and a sense of control over one's life.
Seniors can make decisions about their daily routines, personal care, and activities without having
to rely substantially on others. This attitude of empowerment and dignity is fostered through
autonomy.
Social Support and Networks: By remaining in the community, older persons can maintain their social
networks.
d) Explain how the palliative care approach helps people to maintain their comfort and quality of life in
the final stages of their life.
The palliative care method is intended to offer persons with life-limiting or terminal illnesses with
complete support and specialized medical care, with an emphasis on maintaining their comfort, dignity,
and quality of life throughout the latter phases of their lives. The purpose of palliative care is to
alleviate pain and other painful symptoms while also addressing the patient's and their family's medical,
emotional, social, and spiritual needs.
The palliative care method helps people retain their comfort and quality of life in the later phases of
their lives in the following ways:
Pain and Symptom Management: Palliative care focuses efficient pain management as well as
Emotional and Psychological Support: Palliative care teams also focus on giving emotional and
psychological support to patients and their families. They address people's worries, anxiety, and
concerns about the end of life, assisting them in coping with their emotions and giving a secure
space for them to express their sentiments.
Communication and Shared Decision-Making: Palliative care encourages open and honest
communication among patients, their families, and caregivers.
An issue that could arise in older age due to a person's gender is related to retirement savings and
financial security.
For Women:
Issue: Gender Pay Gap and Longevity
Answer: Women often face the gender pay gap throughout their working lives, earning less than their
male counterparts for similar roles. As a result, women tend to have lower retirement savings and
pension funds, making it challenging to maintain financial security in older age. Additionally,
women generally have longer life expectancies than men, which means they may need their
retirement savings to last longer. This combination of lower earnings and longer life spans can lead
to financial struggles for women in their later years.
f) Think of an issue that could arise in older age due to a person’s gender – provide an answer for each
gender.
An issue that could arise in older age due to a person's gender is related to retirement savings and
financial security.
For Women:
Issue: Gender Pay Gap and Longevity
Women often face the gender pay gap throughout their working lives, earning less than their male
counterparts for similar roles. As a result, women tend to have lower retirement savings and pension
funds, making it challenging to maintain financial security in older age. Additionally, women generally
have longer life expectancies than men, which means they may need their retirement savings to last
longer. This combination of lower earnings and longer life spans can lead to financial struggles for
women in their later years.
To address this issue, it is essential to address the gender pay gap and advocate for equal pay and
opportunities for women in the workforce. Encouraging women to actively participate in retirement
planning and financial management can also help build stronger financial security for their older
age. Moreover, public policies and social initiatives that promote women's economic empowerment
and financial literacy can contribute to closing the gender retirement gap.
To address this issue, it is important to promote opportunities for social engagement and community
involvement for men in older age. Encouraging men to participate in social groups, volunteer
activities, or community clubs can provide opportunities for meaningful connections and
interactions. Initiatives that promote men's mental health and emotional well-being can also help in
combating feelings of isolation and loneliness.
3 Changes in Vision
4 Slower Metabolism
5 Cognitive Changes
2. Emotional Regulations
QUESTION 3
a) Write down your personal values and attitudes when it comes to older people. How do you believe
that your attitudes and values may impact on your work with older people?
1. Respect: Treating older individuals with respect acknowledges their life experiences, wisdom,
and contributions. It's important to value their opinions and decisions, even if they differ from our
own.
2. Empathy: Understanding the challenges and changes that come with aging can help create a
compassionate environment. Empathy allows us to connect on a deeper level and provide support
that is genuinely beneficial.
3. Dignity: Upholding the dignity of older adults means valuing their autonomy, choices, and
personal preferences. Everyone deserves to be treated with dignity and kindness, regardless of their
age.
4. Person-Centered Care: Recognizing that each older individual is unique and has their own
needs, preferences, and goals is crucial. Providing care that is tailored to their specific
circumstances fosters a sense of agency and respect.
5. Active Listening: Taking the time to actively listen and engage in meaningful conversations with
older people helps build rapport and fosters understanding.
b) Fill out the table below about myths and stereotypes about older people.
Identify at least three 1. Frailty and Dependence: One common misconception is that all elderly
stereotypes related to
ageing. individuals are feeble, dependent, and unable to care for themselves.
is an unavoidable feature of aging, meaning that all elderly people will suffer
people, on the other hand, feel comfortable with modern technology and use it
QUESTION 4
a) A personal care worker is asked by a client about what she can expect now that she has been
diagnosed with Parkinson’s disease. The PCW’s father had died of Parkinson’s so she felt well
qualified to tell her all about the disease and what she could expect. She told her each of the stages
that her father had gone through. The client seemed very overwhelmed but the PCW was happy that
she had been able to explain things clearly for her.
Do you believe the worker adhered to the role and responsibilities of their job? Explain your answer.
The personal care worker's intentions to provide information and support to the client are
commendable, and she may have believed that her personal experience would be helpful. However, in
this situation, the worker did not fully adhere to the role and responsibilities of her job for several
reasons:
1. Sharing Personal Experience: While the personal care worker had personal experience with
Parkinson's disease due to her father's condition, sharing her father's experience and the stages he
went through might not be appropriate for every individual with Parkinson's.
2. Assuming Expertise: The worker may have assumed that her personal experience qualified her to
provide accurate and comprehensive information about Parkinson's disease. However, personal
experience, even if it involves a family member, doesn't necessarily equate to professional expertise
in medical conditions.
3. Overwhelming the Client: While the worker's intentions were to help the client understand the
disease, overwhelming her with detailed information about various stages can be emotionally
distressing, especially for someone who has just been diagnosed. Clients need information in a
clear, empathetic, and digestible manner.
c) Give three examples of how a worker could overstep work role boundaries.
1.
2.
3.
d) Give three examples of the limitations faced by a worker in their role in the aged care sector.
1.
2.
3.
e) Work health and safety is important regardless of the work sector. List three important work health
and safety responsibilities of an employee in the aged care sector.
g) Explain how a code of ethics guides your work in the aged care sector.
h) What is the legislation you must adhere to in your state or territory in regards to anti-discrimination?
i) Provide three ways in which clients in aged care may experience discrimination.
2.
3.
QUESTION 5
a) Briefly describe the concept of confidentiality. Assume that you are on your work placement and
experience something that you want to tell your friends and family. Telling your friends and family
means that you would need to talk about a client’s situation and potential give identifying information
about them.
Please share your experiences.
b) You are completing your assessments for this course and need to document your experiences with
three older people. Two of your clients are more than happy for you to write about them. The third
client is concerned about their privacy and how the information is going to be used.
List five things you could tell your client to reassure them their privacy will be maintained.
c) Identify the legislation you must adhere to in relation to privacy and confidentiality. Provide a brief
description of its requirements.
QUESTION 6
a) Explain how person-centred care assists older people to feel in control of their care.
b) Explain how a worker in the aged care sector can empower their clients.
QUESTION 7
Jeremy has dementia. He now ignores his personal hygiene and is incontinent. He will follow simple
instructions.
a) What personal care support does Jeremy need? As Jeremy’s personal care worker, how would you
encourage his participation and independence?
Jaydia is very hard of hearing. He wears hearing aids that assist, but he still has difficulty hearing. He
b) As a personal care worker, how could you support Jaydia with this problem?
Hamish is dying of cancer. There is a treatment available but he chooses not to go ahead with it saying
that he does not wish to prolong his life. He decides he is going to travel and do some things he has
always wanted to do but never has. He has planned a tandem sky dive and white water rafting. He
seems the happiest he has been since his diagnosis.
c) How will Hamish’s ‘dignity of risk’ influence the life he has left to him?
QUESTION 8
Participating in the community is important for many people. As people age, community engagement can
often become more difficult, think of a person you know who is elderly or imagine yourself as elderly and
frail.
a) What types of community participation do you think is important so an aged person can engage
socially and undertake their tasks of daily living? What challenges are there?
QUESTION 9
a) List three indicators for each type of elder abuse in the table below.
Type of elder abuse Indicators
Physical abuse 1.
2.
3.
Psychological 1.
2.
3.
Financial 1.
2.
3.
Sexual 1.
2.
3.
b) If you suspected that a client was being abused, what must you do?
a) What should you do to report the incident (both verbally and in writing)?
b) Why is it important to report this incident given that Harry does not appear to be injured?
Elsie saw Harry fall. She comes up to you and starts asking questions about Harry. ‘Why did he fall?’,
‘Why does he walk so badly?’, ‘Did he have a hip replacement like I did?’
c) How would you respond to Elsie? Why would you respond in this way?
Enabling/reablement
approach
Rights-based
approach
b) Explain how each of the care approaches below could be provided by a carer. An example has been
done for you.
Care approach Example of how this can be provided
Person-centred Example answer:
approach We discussed all the care options with Mrs. Brown and answered all the
questions. At the end of the discussion she decided that she would like
assistance to shower but she will continue to clean her teeth and dress herself
unaided. She said that she may need help with buttons sometimes.
Person-centred
approach
QUESTION 12
Research a best-practice aged care program (for example, you might choose the Eden Alternative or
Active Service Model).
In one to two paragraphs describe the program and why it is ‘best practice.’
QUESTION 13
Mabel lives at home alone. She is a very independent woman and enjoys working as a volunteer in the
community and also runs an art class. Mabel fell and broke her shoulder. She needed surgery and spent
ten days in hospital. Once she was clinically stable, she was worried about how she would manage at
home as she had no family close by. She was told that she would be dependent on support for activities
of daily living for up to two months while her shoulder repaired itself.
Mabel was very worried that she would have to remain in hospital for that time, however arrangements
were made for her to be discharged from hospital and receive assistance at home until she was able to
be independent once more.
A care plan was set up and was planned to go for six weeks at which time it would be re-evaluated.
Care included showering, dressing, cleaning, transport to physiotherapy, occupational therapy, and
meals on wheels.
At her review after six weeks Mabel has very happy with her progress. She was going back to volunteer
work one day a week and planning to restart her art classes next week. She had cancelled the meals on
wheels the previous week as she found she was able to cook for herself now. It was agreed that she no
longer needed home support.
Discuss the advantages that a reablement approach had for Mabel compared with more traditional models
of care.
b) Identify three ways in which a client in aged care could have their human rights ignored.
1.
2.
3.
QUESTION 15
List 5 strategies that an older person may adopt to promote healthy lifestyle practices both physiologically
and psychologically.
2.
3.
4.
5.