CHCAGE001 Facilitate The Empowerment of Older People SAB v3.2 THEORY

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STUDENT ASSESSMENT BOOKLET-I

[T H E O R Y T A S K S ]

CHCAGE001 Facilitate the


Empowerment of Older People

Student Name: ___________________________


Level 3, 4 Railway Parade Burwood, NSW, 2134
Email: [email protected]
RTO Code: 45342
© 2020 Advance College

Advance College is a trading name of Australian Newtown College, RTO 45342.


ASSESSMENT OVERVIEW

This Student Assessment Booklet-I includes Task 1 for assessment of CHCAGE001 Facilitate the
empowerment of older people.

ABOUT YOUR ASSESSMENTS

This unit requires that you complete 3 assessment tasks. You are required to complete all tasks to
demonstrate competency in this unit.

Assessment Task About this task


Assessment Task 1: Written questions You must correctly answer all questions to show that you
understand the knowledge required of this unit.
Assessment Task 2: Role play In this role play you will need to work with a new client
and respond to their goals and aspirations. You will also
need to employ a flexible, adaptable and person-centred
approach to empower the client, recognise and respond
appropriately to situations of risk or potential risk and use
oral communication skills to maintain positive and
respectful relationships.
Assessment Task 3: Workplace project You are to work with a real aged care client to determine
ways in which they can be empowered and achieve their
goals and aspirations. This task requires you to complete a
detailed client report of your experiences and outline the
details of the interaction you had with the client. Your
workplace supervisor will need to sign off to confirm the
report accurately reflects the interaction you had with the
client.

Supporting Resources
You may like to look at the following websites, books and documents for more information about the
topics related to this unit:
 Arnott, G 2011, The Disability Support Worker, Pearson Australia, Frenchs Forest, NSW.
 Croft, H 2013, The Australian Carer 3rd edn, Pearson Australia, Frenchs Forest, NSW.

How to Submit Your Assessments


When you have completed each assessment task you will need to submit it to your assessor.
Instructions about submission can be found at the beginning of each assessment task.

Assessment Task Cover Sheet


At the beginning of each task in this booklet, you will find an Assessment Task Cover Sheet. Please fill it
in for each task, making sure you sign the student declaration.
Your assessor will give you feedback about how well you went in each task, and will write this on the back
of the Task Cover Sheet.

Prerequisite
The prerequisite for this unit is NIL.

PERFORMANCE EVIDENCE

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The candidate must show evidence of the ability to complete tasks outlined in elements and performance
criteria of this unit manage tasks and manage contingencies in the context of the job role. There must be
evidence that the candidate has:

 responded to the goals and aspirations of at least 2 older people, 1 in a simulated environment and 1
in the workplace:

employing flexible, adaptable and person-centred approaches to empower the individual


recognizing and responding appropriately to situations of risk or potential risk

 used oral communication skills to maintain positive and respectful relationships

KNOWLEDGE EVIDENCE

The candidate must be able to demonstrate essential knowledge required to effectively complete tasks
outlined in elements and performance criteria of this unit, manage tasks and manage contingencies in the
context of the work role. This includes knowledge of:

 structure and profile of the aged care sector:

 residential aged care sector


 home and community support sector
 current best practice service delivery models
 relevant agencies and referral networks for support services

 key issues facing older people, including:

 stereotypical attitudes and myths


 the impact of social devaluation on an individual’s quality of life

 implications for work in the sector, including:

 concepts of positive, active and healthy ageing


 rights-based approaches
 person-centred practice
 consumer directed care
 palliative approach
 empowerment and disempowerment
 re-ablement and effective re-ablement strategies

 the ageing process and related physiological and psychological changes, including
sexuality and gender issues
 strategies that the older person may adopt to promote healthy lifestyle practices
 legal and ethical considerations for working with older people, including:

 codes of practice
 discrimination
 dignity of risk

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 duty of care
 human rights
 privacy, confidentiality and disclosure
 work role boundaries – responsibilities and limitations
 work health and safety

 indicators of abuse and/or neglect, including:

 physical
 sexual
 psychological
 financial

 reporting requirements for suspected abuse situations


 the impact of own attitudes on working with older people

For all documentation on the performance criteria and assessment requirements of the unit
CHCAGE001 - Facilitate the empowerment of older people, please refer to the training.gov.au
website with this link: https://training.gov.au/Training/Details/CHCAGE001.

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ASSESSMENT TASK COVER SHEET

Students: Please fill out this cover sheet clearly and accurately for this task.

Student Name

Assessor Name

Unit: CHCAGE001 Facilitate the empowerment of older people


ASSESSMENT DETAILS

Assessment Type Written/Oral questions

AGREEMENT BY THE STUDENT

Read through the assessments in this booklet before you fill out and sign the agreement below.
Make sure you sign this before you start any of your assessments.
Have you read and understood what is required of you in terms of Yes No
assessment?
Do you understand the requirements of this assessment? Yes No
Do you agree to the way in which you are being assessed? Yes No
Do you have any special needs or considerations to be made for this Yes No
assessment? If yes, what are they? …………………………… …………………………
………………… ……… … … .………………………………………….
Do you understand your rights to appeal the decisions made in an Yes No
assessment?
None of this work has been completed by any other person. Yes No

I have not cheated or plagiarised the work or colluded with any other Yes No
student/s.

I have correctly referenced all resources and reference texts to complete these Yes No
assessment tasks.
I understand that if I am found to be in breach of policy, disciplinary action Yes No
may be taken against me.

STUDENT DECLARATION

I,__________________________________, certify that the statements I have attested

above have been made in a good faith, are true and correct. To the best of my knowledge and belief, these

tasks are my own work.

Student Signature: …………………………… Date: ............... /................./...................................

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ASSESSMENT TASK COVER SHEET

Result - Attempt 1 Satisfactory (S) Not Yet Satisfactory


(NYS)
ASSESSOR FEEDBACK – Attempt 1 (Assessment Task 1)
Assessors: Please return this cover sheet to the student with assessment results and feedback.

Assessor signature: Date:

Re-assessment Result Satisfactory (S) Not Yet Satisfactory (NYS)


(if NYS in Attempt 1)
ASSESSOR FEEDBACK – Attempt 2 (Assessment Task 1)
Assessors: Please return this cover sheet to the student with assessment results and feedback.

Assessor signature: Date:

Re-assessment Result Satisfactory (S) Not Yet Satisfactory (NYS)


(if NYS in Attempt 2)

ASSESSOR FEEDBACK – Attempt 3 (Assessment Task 1)


Assessors: Please return this cover sheet to the student with assessment results and feedback.

Assessor signature: Date:

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ASSESSOR DECLARATION

I declare that I have conducted a fair, valid, reliable and flexible assessment with this student, and I

have observed the student demonstrate unit outcomes through consistent and repeated application of

skills and knowledge over a period of time and provided appropriate feedback.

Signature:

Date:

STUDENT FEEDBACK AND ASSESSMENT APPEALS

Fill in the declaration below if you have received a not yet satisfactory (NYS) in all three
attempts.

You can make an appeal about an assessment decision by putting it in writing and sending it to us. Refer
to your Student Handbook for more information about our appeals process.

I have received my assessment result and I am satisfied with the given feedback for this assessment.
I am not satisfied about my result and I would like to appeal regarding my result.

Student Signature: …………………………… Date: ......... /.........../..................

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ASSESSMENT TASK 1: WRITTEN QUESTIONS

TASK SUMMARY:
 This is an open book test – you can use the Internet, textbooks and other
documents to help you with your answers if required.
 You must answer all questions correctly.
 Write your answers in the space provided.
 If you need more space, you can use extra paper. All extra pieces of paper must
include your name and the question number/s you are answering.
 You may like to use a computer to type your answers. Your assessor will tell you
if you can email them the file or if you need to print a hard copy and submit it.

WHAT DO I NEED IN ORDER TO COMPLETE THIS ASSESSMENT?


 Access to textbooks and other learning materials.
 Access to a computer and the Internet (if you prefer to type your answers).

WHEN DO I DO THIS TASK?


 You will do this task in your own time consulting with your trainer/assessor.

WHAT DO I NEED TO DO IF I GET SOMETHING WRONG?


If your assessor marks any of your answers as incorrect, they will talk to you about resubmission. You will
need to do one of the following:
Answer the questions that were incorrect in writing.
Answer the questions that were incorrect verbally.

Instructions to students:

QUESTION 1
Fill out the table below to show your understanding of the structure and the profile of the aged
care sector.

a) Aged care service delivery models


Briefly describe each of the following:

 Residential aged care sector


The residential aged care sector refers to facilities that provide accommodation and care services to
elderly individuals who can no longer live independently in their homes due to age-related frailty,
health issues, or disability. These facilities are designed to offer 24-hour support and assistance to
residents with their daily living activities. The services provided in residential aged care homes can
vary, but they generally include personal care, nursing support, meals, housekeeping, and social
activities.

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 Low level residential care
Low level residential care is a subcategory within the residential aged care sector. It refers to
facilities that provide accommodation and basic support services to elderly individuals who require
minimal assistance with their daily living activities. These individuals are generally more
independent and may not have significant medical or care needs.

 Collocated residential care


Collocated residential care is a specialized model within the aged care sector that involves the co-
location of different types of care facilities or services on the same site. This model aims to create
an integrated and comprehensive care environment that caters to the varying needs of older adults,
allowing them to access multiple levels of care and support as their needs change over time.

 Home and Community Care (HACC)


Home and Community Care (HACC) is a program in Australia that provided support and
assistance to older adults and people with disabilities, enabling them to remain living independently
in their own homes and communities. It aimed to enhance their quality of life, promote social
participation, and prevent premature admission to residential aged care facilities.

 Community Aged Care Packages (CACP)


Community Aged Care Packages (CACP) is an Australian program that provides a coordinated
package of care and support services to older individuals who wish to stay in their own homes and
communities but need some assistance to do so. CACP was created to encourage independent living
and improve the general well-being of the aged by offering individualized support services based on
their specific requirements and aspirations.

 Extended Aged Care in the Home (EACH)


Extended Aged Care in the Home (EACH) is a program in Australia that provided comprehensive
and coordinated care and support services to older adults who required a higher level of assistance
to continue living independently in their own homes. EACH was part of the Home Care Packages
Program, which aimed to offer a range of support options to meet the diverse needs of older
Australians.

 Consumer-directed care
Consumer-directed care, also known as CDC or consumer-directed aged care, is an approach to
providing aged care services that prioritizes the preferences and choices of the individual receiving
care. It empowers older adults to have more control over the care and support they receive, allowing
them to actively participate in decision-making and tailor services to their unique needs and goals.

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 Palliative care
Palliative care is a specialized approach to medical care that focuses on improving the quality of life
for individuals facing serious illnesses, particularly those with life-limiting or terminal conditions.
The goal of palliative care is to provide relief from pain and other distressing symptoms, as well as
to address the physical, emotional, social, and spiritual needs of patients and their families.

 Respite care
Respite care is a short-term care service provided to individuals who require support and
supervision due to a medical condition, disability, or aging, while their primary caregivers take a
break from their caregiving responsibilities. The primary purpose of respite care is to give family
caregivers or other informal caregivers temporary relief from their caregiving duties, allowing them
to rest, attend to personal matters, or simply take a break to prevent burnout and maintain their
own well-being.

b) Support services
Identify three different types of agencies that can assist with support services for those who are ageing.
1. Aged Care Providers

2. Home Care Package Providers

3. Commonwealth Respite and Care-link Centers

Identify three different referral networks that can assist with support services for those who are ageing.
1. My Aged Care

2. carer Gateway

3. Commonwealth Respite and Care-link Centers (now part of Carer Gateway)

QUESTION 2
a) What does ‘normal’ ageing’ mean? How can attitude and a healthy lifestyle improve the health and
well-being of older people?
The term "normal aging" refers to the natural and progressive process of changes that occur in the
human body as people age. It is critical to remember that aging is a natural process that affects
everyone differently. While aging can cause physical, cognitive, and social changes, it does not
always indicate the presence of disease or serious impairment.
Attitude and a healthy lifestyle to improve the health and well-being of older people are:
Mental Health: A positive attitude and approach on life might help with mental health. Maintaining a
sense of purpose, remaining socially involved, and engaging in meaningful activities might boost
cognitive vigor while decreasing the risk of sadness and anxiety.

Physical Health: Adopting a healthy lifestyle, which includes regular exercise and a well-balanced diet,
can assist enhance physical health and overall well-being. Exercise can improve muscle strength,
flexibility, and balance, lowering the risk of accidents and falls. A well-balanced diet can help with
immunological function, bone health, and cognitive performance.

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Social Connectivity: Maintaining social connections is critical for the well-being of older persons.
Maintaining friendships, participating in community activities, and connecting with family members
can help to alleviate feelings of loneliness and isolation, resulting in improved mental and emotional
health.

b) Explain how ‘ageing in place’ can be a positive approach for older people.
'Ageing in place' is a positive approach that refers to older adults' ability to continue living in their
own homes or familiar community settings for as long as possible as they age, rather than moving
to institutionalized care settings like nursing homes or residential care facilities. This approach is
supported by the concept of maintaining independence, dignity, and autonomy for older people,
allowing them to remain connected to their social networks, familiar surroundings, and community
resources.
Here are some ways that 'aging in place' can be beneficial to older people:

Familiarity and Comfort: Allowing older persons to remain in familiar and pleasant circumstances can
add to their sense of security and mental well-being. The familiarity of their living environment
contributes to a sense of belonging and lowers the stress associated with relocation.

Control and Independence: Aging in place provides independence and a sense of control over one's life.
Seniors can make decisions about their daily routines, personal care, and activities without having
to rely substantially on others. This attitude of empowerment and dignity is fostered through
autonomy.

Social Support and Networks: By remaining in the community, older persons can maintain their social
networks.

c) Provide a definition of ‘active ageing’.


Active ageing' is a concept and approach that encourages and enables older adults to live full, engaged,
and productive lives as they age. It emphasizes the importance of maintaining physical, mental, and
social well-being while participating actively in society and remaining involved in various activities.
The World Health Organization (WHO) defines active ageing as "the process of optimizing
opportunities for health, participation, and security to enhance quality of life as people age." This
definition recognizes that active ageing goes beyond merely adding years to life; it emphasizes the
need to add life to years by promoting the health and well-being of older individuals so that they can
continue to contribute to their communities and society at large.

d) Explain how the palliative care approach helps people to maintain their comfort and quality of life in
the final stages of their life.
The palliative care method is intended to offer persons with life-limiting or terminal illnesses with
complete support and specialized medical care, with an emphasis on maintaining their comfort, dignity,
and quality of life throughout the latter phases of their lives. The purpose of palliative care is to
alleviate pain and other painful symptoms while also addressing the patient's and their family's medical,
emotional, social, and spiritual needs.
The palliative care method helps people retain their comfort and quality of life in the later phases of
their lives in the following ways:

Pain and Symptom Management: Palliative care focuses efficient pain management as well as

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alleviation from other painful symptoms. A multidisciplinary team of healthcare experts, including
doctors, nurses, and pain specialists, collaborates to create tailored care plans that match the
patient's specific needs and preferences.

Emotional and Psychological Support: Palliative care teams also focus on giving emotional and
psychological support to patients and their families. They address people's worries, anxiety, and
concerns about the end of life, assisting them in coping with their emotions and giving a secure
space for them to express their sentiments.

Communication and Shared Decision-Making: Palliative care encourages open and honest
communication among patients, their families, and caregivers.

e) What is a common misconception about older people and sexuality?


A common misconception about older people and sexuality is that sexual desire and activity diminish
with age. Many people mistakenly believe that older adults no longer have sexual feelings or
interests, and that sexuality is only relevant to younger individuals. This misconception can lead to
ageism and stereotypes about older adults, disregarding their needs and desires for intimacy and
connection.
In reality, sexuality is a lifelong aspect of human experience, and many older adults continue to engage
in intimate relationships and maintain active sexual lives well into their later years.

An issue that could arise in older age due to a person's gender is related to retirement savings and
financial security.

For Women:
Issue: Gender Pay Gap and Longevity
Answer: Women often face the gender pay gap throughout their working lives, earning less than their
male counterparts for similar roles. As a result, women tend to have lower retirement savings and
pension funds, making it challenging to maintain financial security in older age. Additionally,
women generally have longer life expectancies than men, which means they may need their
retirement savings to last longer. This combination of lower earnings and longer life spans can lead
to financial struggles for women in their later years.

f) Think of an issue that could arise in older age due to a person’s gender – provide an answer for each
gender.
An issue that could arise in older age due to a person's gender is related to retirement savings and
financial security.
For Women:
Issue: Gender Pay Gap and Longevity
Women often face the gender pay gap throughout their working lives, earning less than their male
counterparts for similar roles. As a result, women tend to have lower retirement savings and pension
funds, making it challenging to maintain financial security in older age. Additionally, women generally
have longer life expectancies than men, which means they may need their retirement savings to last
longer. This combination of lower earnings and longer life spans can lead to financial struggles for
women in their later years.
To address this issue, it is essential to address the gender pay gap and advocate for equal pay and
opportunities for women in the workforce. Encouraging women to actively participate in retirement
planning and financial management can also help build stronger financial security for their older
age. Moreover, public policies and social initiatives that promote women's economic empowerment
and financial literacy can contribute to closing the gender retirement gap.

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For Men:
Issue: Social Isolation and Loneliness
In older age, men may be more susceptible to social isolation and loneliness. Traditionally, men's social
connections and support systems may have revolved around work and career-related activities. After
retirement, when work-related interactions diminish, some men may find it challenging to maintain
social connections, leading to feelings of loneliness and isolation.

To address this issue, it is important to promote opportunities for social engagement and community
involvement for men in older age. Encouraging men to participate in social groups, volunteer
activities, or community clubs can provide opportunities for meaningful connections and
interactions. Initiatives that promote men's mental health and emotional well-being can also help in
combating feelings of isolation and loneliness.

g) List five changes that occur to the human body as it ages.


1 Decline in Muscle Mass and Strength

2 Reduced Bone Density

3 Changes in Vision

4 Slower Metabolism

5 Cognitive Changes

h) List two psychological changes that can occur due to ageing.


1. Memory Changes

2. Emotional Regulations

QUESTION 3
a) Write down your personal values and attitudes when it comes to older people. How do you believe
that your attitudes and values may impact on your work with older people?

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When it comes to working with older people, it's important to approach the topic with respect, empathy,
and a person-centered approach. Here are some values and attitudes that I consider when interacting
with older adults:

1. Respect: Treating older individuals with respect acknowledges their life experiences, wisdom,
and contributions. It's important to value their opinions and decisions, even if they differ from our
own.

2. Empathy: Understanding the challenges and changes that come with aging can help create a
compassionate environment. Empathy allows us to connect on a deeper level and provide support
that is genuinely beneficial.

3. Dignity: Upholding the dignity of older adults means valuing their autonomy, choices, and
personal preferences. Everyone deserves to be treated with dignity and kindness, regardless of their
age.

4. Person-Centered Care: Recognizing that each older individual is unique and has their own
needs, preferences, and goals is crucial. Providing care that is tailored to their specific
circumstances fosters a sense of agency and respect.

5. Active Listening: Taking the time to actively listen and engage in meaningful conversations with
older people helps build rapport and fosters understanding.

b) Fill out the table below about myths and stereotypes about older people.

Identify at least three 1. Frailty and Dependence: One common misconception is that all elderly
stereotypes related to
ageing. individuals are feeble, dependent, and unable to care for themselves.

2. Cognitive Decline: Another common misconception is that cognitive decline

is an unavoidable feature of aging, meaning that all elderly people will suffer

from severe memory loss or cognitive deficits.

3. Technological Incompetence: According to this stereotype, older people are

technologically inept and unable to adapt to new technologies. Many older

people, on the other hand, feel comfortable with modern technology and use it

to keep connected and engaged.

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Identify at least three 1. Aging Inevitably Leads to Poor Health and Disability. Reality.
myths related to 2. Older People Are Not Interested in or Capable of Learning New
ageing. Things. Reality.
3. Older Adults Are Not Interested in Socializing or Making New Friends.
Reality.

c) Marginalisation is defined as treating a person or group as insignificant as or less important than


others. Explain how an older person’s quality of life can be impacted by marginalisation/social
devaluation.
Marginalization, commonly referred to as social devaluation or social exclusion, can significantly lower
an older person's quality of life. Older people may experience a range of emotional, psychological, and
social difficulties that have an impact on their general wellbeing when they are considered as less
valuable or important than others simply because of their age. The following examples illustrate how
marginalization might affect older people's quality of life:
1. Emotional Health
2. Identity and Self-Esteem
3. Social Exclusion
4. Effects on Health
5. Resource Access
6. Loss of Independence.
7. Limited Possibilities

QUESTION 4
a) A personal care worker is asked by a client about what she can expect now that she has been
diagnosed with Parkinson’s disease. The PCW’s father had died of Parkinson’s so she felt well
qualified to tell her all about the disease and what she could expect. She told her each of the stages
that her father had gone through. The client seemed very overwhelmed but the PCW was happy that
she had been able to explain things clearly for her.

Do you believe the worker adhered to the role and responsibilities of their job? Explain your answer.

The personal care worker's intentions to provide information and support to the client are
commendable, and she may have believed that her personal experience would be helpful. However, in
this situation, the worker did not fully adhere to the role and responsibilities of her job for several
reasons:
1. Sharing Personal Experience: While the personal care worker had personal experience with
Parkinson's disease due to her father's condition, sharing her father's experience and the stages he
went through might not be appropriate for every individual with Parkinson's.
2. Assuming Expertise: The worker may have assumed that her personal experience qualified her to
provide accurate and comprehensive information about Parkinson's disease. However, personal
experience, even if it involves a family member, doesn't necessarily equate to professional expertise
in medical conditions.
3. Overwhelming the Client: While the worker's intentions were to help the client understand the
disease, overwhelming her with detailed information about various stages can be emotionally
distressing, especially for someone who has just been diagnosed. Clients need information in a
clear, empathetic, and digestible manner.

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b) Imagine a client asked you to do something that is not part of your job role. You refuse but they push
harder and say it will be fine, they’re okay with it. What would you do in this situation?

c) Give three examples of how a worker could overstep work role boundaries.

1.

2.

3.

d) Give three examples of the limitations faced by a worker in their role in the aged care sector.

1.

2.

3.

e) Work health and safety is important regardless of the work sector. List three important work health
and safety responsibilities of an employee in the aged care sector.

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f) Explain your duty of care as a personal care worker.

g) Explain how a code of ethics guides your work in the aged care sector.

h) What is the legislation you must adhere to in your state or territory in regards to anti-discrimination?

i) Provide three ways in which clients in aged care may experience discrimination.

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1.

2.

3.

QUESTION 5
a) Briefly describe the concept of confidentiality. Assume that you are on your work placement and
experience something that you want to tell your friends and family. Telling your friends and family
means that you would need to talk about a client’s situation and potential give identifying information
about them.
Please share your experiences.

b) You are completing your assessments for this course and need to document your experiences with
three older people. Two of your clients are more than happy for you to write about them. The third
client is concerned about their privacy and how the information is going to be used.
List five things you could tell your client to reassure them their privacy will be maintained.

c) Identify the legislation you must adhere to in relation to privacy and confidentiality. Provide a brief
description of its requirements.

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d) Briefly describe the concept of disclosure. In your answer, list two situations where you would need to
disclose/report information a client tells you? List three examples of when workers may be required to
disclose information.

QUESTION 6
a) Explain how person-centred care assists older people to feel in control of their care.

b) Explain how a worker in the aged care sector can empower their clients.

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c) Explain how disempowerment can impact an older person, and how it can also impact the aged care
worker when providing care.

QUESTION 7

Jeremy has dementia. He now ignores his personal hygiene and is incontinent. He will follow simple
instructions.

a) What personal care support does Jeremy need? As Jeremy’s personal care worker, how would you
encourage his participation and independence?

Jaydia is very hard of hearing. He wears hearing aids that assist, but he still has difficulty hearing. He

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finds his deafness very socially isolating and tends to withdraw.

b) As a personal care worker, how could you support Jaydia with this problem?

Hamish is dying of cancer. There is a treatment available but he chooses not to go ahead with it saying
that he does not wish to prolong his life. He decides he is going to travel and do some things he has
always wanted to do but never has. He has planned a tandem sky dive and white water rafting. He
seems the happiest he has been since his diagnosis.

c) How will Hamish’s ‘dignity of risk’ influence the life he has left to him?

QUESTION 8
Participating in the community is important for many people. As people age, community engagement can
often become more difficult, think of a person you know who is elderly or imagine yourself as elderly and
frail.
a) What types of community participation do you think is important so an aged person can engage
socially and undertake their tasks of daily living? What challenges are there?

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b) Choose one of the challenges that you identified above. What support could be given to someone so
they can continue their community participation?

QUESTION 9
a) List three indicators for each type of elder abuse in the table below.
Type of elder abuse Indicators
Physical abuse 1.

2.

3.

Psychological 1.

2.

3.

Financial 1.

2.

3.

Sexual 1.

2.

3.

b) If you suspected that a client was being abused, what must you do?

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QUESTION 10
Harry has a fall during one of his walks. You help him up and assist him back to his room.
He appears to be okay, but is shaken.

a) What should you do to report the incident (both verbally and in writing)?

b) Why is it important to report this incident given that Harry does not appear to be injured?

Elsie saw Harry fall. She comes up to you and starts asking questions about Harry. ‘Why did he fall?’,
‘Why does he walk so badly?’, ‘Did he have a hip replacement like I did?’

c) How would you respond to Elsie? Why would you respond in this way?

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QUESTION 11
a) Provide a definition for each of the care approaches below.
Care approach Definition
Person-centred
approach

Enabling/reablement
approach

Rights-based
approach

b) Explain how each of the care approaches below could be provided by a carer. An example has been
done for you.
Care approach Example of how this can be provided
Person-centred Example answer:
approach We discussed all the care options with Mrs. Brown and answered all the
questions. At the end of the discussion she decided that she would like
assistance to shower but she will continue to clean her teeth and dress herself
unaided. She said that she may need help with buttons sometimes.
Person-centred
approach

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Enabling/reablement
approach

Rights based approach

QUESTION 12
Research a best-practice aged care program (for example, you might choose the Eden Alternative or
Active Service Model).
In one to two paragraphs describe the program and why it is ‘best practice.’

QUESTION 13
Mabel lives at home alone. She is a very independent woman and enjoys working as a volunteer in the
community and also runs an art class. Mabel fell and broke her shoulder. She needed surgery and spent
ten days in hospital. Once she was clinically stable, she was worried about how she would manage at
home as she had no family close by. She was told that she would be dependent on support for activities
of daily living for up to two months while her shoulder repaired itself.
Mabel was very worried that she would have to remain in hospital for that time, however arrangements
were made for her to be discharged from hospital and receive assistance at home until she was able to
be independent once more.
A care plan was set up and was planned to go for six weeks at which time it would be re-evaluated.
Care included showering, dressing, cleaning, transport to physiotherapy, occupational therapy, and
meals on wheels.
At her review after six weeks Mabel has very happy with her progress. She was going back to volunteer
work one day a week and planning to restart her art classes next week. She had cancelled the meals on
wheels the previous week as she found she was able to cook for herself now. It was agreed that she no
longer needed home support.

Discuss the advantages that a reablement approach had for Mabel compared with more traditional models
of care.

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QUESTION 14
a) Describe the concept of human rights. In your answer, refer to the foundation document developed by
the United Nations that outlines our basic rights and freedoms.

b) Identify three ways in which a client in aged care could have their human rights ignored.

1.

2.

3.

QUESTION 15
List 5 strategies that an older person may adopt to promote healthy lifestyle practices both physiologically
and psychologically.

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1.

2.

3.

4.

5.

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