LG Digital Signage

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OWNER’S MANUAL

LG Digital Signage
(MONITOR SIGNAGE)

Please read the user manual before using this product to ensure safe and convenient
use.

43UH7J 49UH7J 55UH7J 65UH7J


43UH5J 49UH5J 55UH5J 65UH5J

*MFL71435720* www.lg.com
(2212-REV01) Copyright © 2022 LG Electronics Inc. All Rights Reserved.
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TABLE OF CONTENTS
ENGLISH

BASIC..............................................3
-- Checking the Accessories.............................................3
-- Checking the Optional Accessories..........................4
-- Learning the Buttons.......................................................5

GETTING READY............................6
-- Connecting the IR Sensors...........................................6
-- Mounting and Removing the
LG Logo Bracket.................................................................7
-- Kensington Lock Device.................................................8

CHECKING BEFORE
INSTALLATION...............................9
-- Installation Orientation..................................................9
-- Installation Location......................................................10
-- Wall Mount Holder........................................................11

PRECAUTIONS FOR USE............. 12


-- Dust........................................................................................12
-- Afterimage.........................................................................12

PRODUCT SPECIFICATIONS....... 14

LICENCE....................................... 19

TO SEE THE WEB MANUALS


(SOFTWARE USER GUIDE /
INSTALLATION MANUAL).......... 20
3

WARNING - This equipment is compliant with Class A of CISPR 32. In a residential environment this equipment may
cause radio interference.

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BASIC
NOTE
•• The accessories provided with your product may vary depending on the model or region.
•• Product specifications or contents in this manual may be changed without prior notice due to upgrade of product
functions.
•• SuperSign Software & Manual
-- Visit https://partner.lge.com to download the latest SuperSign software and manual.

Checking the Accessories

43/49/55/65UH7J

X2

Depending on country
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Checking the Optional Accessories


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In order to improve product performance, optional accessories are subject to change without prior notice.
The illustrations in this manual may differ from the actual product and its accessories.
Refer to the product manual for the components of the optional accessories.

ST-653T KT-OPSF

NOTE
•• Before you attach the OPS (Open Pluggable Specification) PC, connect the cable to the port.
5

Learning the Buttons

ENGLISH
The illustrations may differ depending on the model.

Power On (Press)
Quick Menu (Press 1) Volume Control
Menu Control 2
Menu Selection (Press 2) Menu Control 2
Power Off 3 (Press and Hold)

1 When the monitor is turned on, press the button one time.
2 You can use the function when you control menu.
3 All running apps will close.

Quick Menu

Turns the power off. Accesses the main menu.

Changes the input source. Close the quick menu.


6

GETTING READY
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Connecting the IR Sensors


Connecting the cable to the product allows it to receive signals from the remote control.
Rotate the IR sensor according to horizontal or vertical use.
-- The illustrations may differ depending on the model.

Default Mount - Horizontal Use

(Front) (Back)

Vertical Use

(Front) (Back)
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Mounting and Removing the LG Logo Bracket

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-- Applies only to some models.
-- The illustrations may differ depending on the model.

Removing the LG Logo Bracket


Place a clean cloth on the floor, and remove one screw from the LG logo bracket on the lower back of the monitor with
a screwdriver.

LG Logo Bracket

Mounting the LG Logo Bracket on the Right


Screw the LG logo bracket into the hole on the right.

LG Logo Bracket
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Kensington Lock Device


ENGLISH

(This feature applies only to some models.)


The Kensington lock device connector is located on the back of the monitor. For more information on installation and
use, refer to the user manual provided with the locking device.
Connect the Kensington security system cable between the monitor and a table.

NOTE
•• The Kensington lock device is an optional specification.
•• This is a general illustration of installation and may look different from the product held by the customer.
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CHECKING BEFORE INSTALLATION

ENGLISH
We are not responsible for product damage caused by failure to follow the guide.

Installation Orientation

Using Vertically
When installing vertically, rotate the monitor 90 degrees anti-clockwise while facing the front of the screen.

Tilt Angle

15˚

40 mm

Ceiling, Floor Orientation


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Installation Location
ENGLISH

We are not responsible for product damage caused by failure to follow the guide.

Indoor

Installing on a Wall

A : 40 mm or more
•• The warranty will not cover any damage
caused by using the product in direct sunlight
on the front panel.
AA

Installing on a Recessed Wall

A : 40 mm or more
B : 50 mm or more
CC C : 70 mm or more
•• The warranty will not cover any damage
BB BB AA caused by using the product in direct sunlight
on the front panel.

BB

Outdoor

Outdoor Enclosed
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Wall Mount Holder

ENGLISH
To install the monitor on a wall, attach a wall mount holder (optional) to the back of the monitor.
Take caution, and ensure that the wall mount holder (optional) is securely fixed to the monitor and to the wall.
The VESA dimensions of the wall mount by model are as follows.

A
B

VESA Dimensions Standard Length (Maximum)


Model Quantity
(A x B) (mm) Dimensions (mm)
43UH5J
200 x 200 M6 15.6 4
43UH7J
49UH5J
300 x 300 M6 15.6 4
49UH7J
55UH5J
300 x 300 M6 15.6 4
55UH7J
65UH5J
300 x 300 M6 15.6 4
65UH7J

CAUTION
•• Disconnect the power cord first, and then move or install the monitor. Otherwise, it may result in electric shock.
•• If the monitor is installed on a ceiling or inclined wall, it may fall and result in injury.
•• Damage to the monitor by tightening the screws too tightly may void your warranty.
•• Use screws and wall mount plates conforming to VESA standards. Breakage or personal injury due to use or misuse
of inappropriate components is not covered by the warranty of this product.
•• To prevent injury, this apparatus must be securely attached to the wall in accordance with the installation instructions.
(This pertains only to Australia and New Zealand.)

NOTE
•• Using screws longer than the indicated depth may damage the inside of the product. Be sure to use the proper length.
•• For more information on installation, please refer to the user manual for the wall mount.
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PRECAUTIONS FOR USE


ENGLISH

Dust
The warranty will not cover any damage caused by using the product in an excessively dusty environment.

Afterimage
•• After-image appears when the product is turned off.
-- Pixels may be damaged rapidly if a still image is displayed on the screen for a long period of time. Use the screen-
saver function.
-- Switching from a screen with high differences in luminance (black and white or grey) to a darker screen may cause
an afterimage. This is normal due to the display characteristics of this product.
•• When the LCD screen is in a still pattern for extended periods of use, a slight voltage difference may occur between
the electrodes that operate the liquid crystal (LC). The voltage difference between the electrodes increases over time
and tends to keep the liquid crystal aligned in one direction. At this time, the previous image remains, which is called
an afterimage.
•• Afterimages do not occur when continuously changing images are used but take place when a certain screen is fixed
for a long time. The following are operational recommendations for reducing the occurrence of afterimages when
using a fixed screen. The maximum recommended time for switching the screen is 12 hours. Shorter cycles are better
for preventing afterimages.
•• Recommended Usage Condition
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1 Change the background colour and text colour at equal intervals.


-- Afterimages occur less when the colours to be changed are complementary to one another.

ENGLISH
A A

ITO or MoTi Pixel Layer

2 Switch the screen at equal time intervals.


-- Take caution, and ensure that text or images from before the screen change are not left in the same location after
the screen change.
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PRODUCT SPECIFICATIONS
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Without prior notice, all product information and specifications contained in this manual are subject to change to
improve the performance of the product.

43/49/55/65UH5J
Input/Output Ports
43/49/55/65UH7J

HDMI1,2/ DisplayPort: 3840 x 2160 @ 60 Hz


Recommended Resolution USB Type-C: 3840 x 2160 @ 60 Hz (43/49/55/65UH7J)
HDMI3: 3840 x 2160 @ 30 Hz (43/49/55/65UH5J)
Resolution OPS: 3840 x 2160 @ 30 Hz
Max Resolution DVI-D: 1920 x 1080 @ 60 Hz
-- This may not be supported on some OS or graphics card
types.
Embedded battery Applied
Operating Temperature 0 °C to 40 °C
Operating Humidity 10 % to 80 % (Condition for preventing condensation)
Environmental
Storage Temperature -20 °C to 60°C
Conditions
Storage Humidity 5 % to 85 % (Condition for preventing condensation)
* Product box packaging storage conditions
Audio Input Sensitivity 0.7 Vrms

NOTE
•• USB-C does not support fast charging. Gender converters for fast charging is also not supported.
•• Use a certified USB-C cable (1.5 M or less). If you do not do so, the screen may not be displayed or a connection error
may occur.
•• USB-C port is not supported to DPM (Sleep mode).
•• Video Daisy Chain can be configured through HDMI OUT, and Input Resolution can support up to 3840 x 2160 at 30
Hz, and it cannot be above 30 Hz. (UH5J only)
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43UH5J, 43UH7J

ENGLISH
Power Voltage 100-240 V ~ 50/60 Hz 1.2 A
On Mode 80 W (Typ.)
Power Consumption Sleep Mode / Standby
≤ 0.5 W
Mode
Size (Width x Height x Head 962.5 x 568.0 x 39.9 / 11.2
Thickness) (mm)
/ Weight (kg) Head + Stand 962.5 x 613.1 x 290.0 / 11.8

49UH5J, 49UH7J
Power Voltage 100-240 V ~ 50/60 Hz 1.6 A
On Mode 100 W (Typ.)
Power Consumption Sleep Mode / Standby
≤ 0.5 W
Mode
Size (Width x Height x Head 1098.6 x 644.5 x 39.9 / 15.4
Thickness) (mm)
/ Weight (kg) Head + Stand 1098.6 x 694.3 x 290.0 / 16.0

55UH5J, 55UH7J
Power Voltage 100-240 V ~ 50/60 Hz 1.7 A
On Mode 110 W (Typ.)
Power Consumption Sleep Mode / Standby
≤ 0.5 W
Mode
Size (Width x Height x Head 1234.4 x 720.9 x 39.9 / 19.0
Thickness) (mm)
/ Weight (kg) Head + Stand 1234.4 x 770.7 x 290.0 / 19.6

65UH5J, 65UH7J
Power Voltage 100-240 V ~ 50/60 Hz 1.9 A
On Mode 130 W (Typ.)
Power Consumption Sleep Mode / Standby
≤ 0.5 W
Mode
Size (Width x Height x Head 1453.3 x 844.0 x 39.9 / 28.2
Thickness) (mm)
/ Weight (kg) Head + Stand 1453.3 x 893.1 x 290.0 / 28.8
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HDMI/ DVI-D/ DisplayPort/ USB-C/ OPS (PC) Support mode


ENGLISH

Resolution Horizontal frequency (kHz) Vertical frequency (Hz) Remark


800 x 600 37.879 60.317
1024 x 768 48.363 60
1280 x 720 44.772 59.855
1280 x 1024 63.981 60.02
1680 x 1050 65.29 59.954
1920 x 1080 67.5 60
HDMI1/2/3, DisplayPort,
3840 x 2160 67.5 30
USB-C, OPS
3840 x 2160 135 60 HDMI1/2, DisplayPort, USB-C

HDMI/ DisplayPort/ OPS (DTV) Support mode

Resolution Horizontal frequency (kHz) Vertical frequency (Hz) Remark


480/60p 31.5 60
576/50p 31.25 50

720/50p 37.5 50
720/60p 45 60
1080/50i 28.1 50
1080/60i 33.75 60
1080/50p 56.25 50
1080/60p 67.432 59.94
1080/60p 67.5 60
2160/30p 67.5 30 HDMI1/2/3, DisplayPort, OPS
2160/50p 112.5 50 HDMI1/2, DisplayPort
2160/60p 135 60 HDMI1/2, DisplayPort
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NOTE

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•• Horizontal frequency: The horizontal interval is the time taken to display one horizontal line. When 1 is divided by
the horizontal interval, the number of horizontal lines displayed every second can be tabulated as the horizontal
frequency. The unit is kHz.
•• Vertical frequency: The product display functions by the screen image changing dozens of times every second like a
fluorescent lamp. The vertical frequency or refresh rate is the number of image displays per second. The unit is Hz.
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Wireless module (LGSBWAC92) Specifications


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Wireless LAN (IEEE 802.11a/b/g/n/ac)


Frequency range (MHz) Output power (Max.) (dBm)
2400 to 2483.5 18
5150 to 5725 18
5725 to 5850 12
Bluetooth
Frequency range (MHz) Output power (Max.) (dBm)
2400 to 2483.5 8
•• As band channels can vary per country, the user cannot change or adjust the operating frequency. This product is
configured for the regional frequency table.
•• For consideration of the user, this device should be installed and operated with a minimum distance of 20 cm
between the device and the body.
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LICENCE

ENGLISH
Supported licenses may differ by model. For more information of the licenses, visit www.lg.com.

The terms HDMI, HDMI High-Definition Multimedia Interface, HDMI trade dress and the HDMI Logos are trademarks or
registered trademarks of HDMI Licensing Administrator, Inc.

Manufactured under license from Dolby Laboratories. Dolby, Dolby Vision, Dolby Vision IQ, Dolby Audio, Dolby Atmos,
and the double-D symbol are trademarks of Dolby Laboratories Licensing Corporation.

For DTS patents, see http://patents.dts.com. Manufactured under license from DTS Licensing Limited. DTS, the Symbol,
& DTS and the Symbol together, DTS 2.0 Channel, DTS 2.0+Digital Out, DTS-HD, and DTS Virtual:X are registered
trademarks or trademarks of DTS, Inc. in the United States and/or other countries. © DTS, Inc. All Rights Reserved.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks
by LG Electronics Inc. is under license. Other trademarks and trade names are those of their respective owners.
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TO SEE THE WEB MANUALS (SOFTWARE USER


ENGLISH

GUIDE / INSTALLATION MANUAL)


You can find more information about the LG Digital Signage (Monitor Signage) in the web manuals (Software User
Guide / Installation Manual).
For more information, visit the LG website at http://partner.lge.com.
This product qualifies for ENERGY
STAR®.
Changing the factory default
configuration and settings or
enabling certain optional features
and functionalities may increase
energy consumption beyond the
limits required for ENERGY STAR®
certification.
Refer to ENERGYSTAR.gov for
more information on the ENERGY
The model and serial number of the product are STAR® program.
located on the back and on one side of the product.
Record them below in case you ever need service.

Temporary noise is normal when powering ON or


MODEL
OFF this device.
SERIAL NO.

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