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    Shibbu Parmar CV 2022

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    rohit
    Shibbu Parmar is seeking a dynamic career with an organization of repute. He has over 5 years of experience in sales, account management, and logistics roles. His most recent role was as a Senior Key Account Manager at OYO Hotels, where he was responsible for onboarding clients and handling operational campaigns to control revenue leakage. Prior to that, he worked as a Service Account Manager at Rivigo Services, where he resolved customer issues and generated demand. He also has experience as a Logistics Officer and intern. Parmar holds an MBA in HR and Marketing and a bachelor's degree in Sociology.

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    Shibbu Parmar CV 2022

    Uploaded by

    rohit
    25 views2 pages
    Shibbu Parmar is seeking a dynamic career with an organization of repute. He has over 5 years of experience in sales, account management, and logistics roles. His most recent role was as a Senior Key Account Manager at OYO Hotels, where he was responsible for onboarding clients and handling operational campaigns to control revenue leakage. Prior to that, he worked as a Service Account Manager at Rivigo Services, where he resolved customer issues and generated demand. He also has experience as a Logistics Officer and intern. Parmar holds an MBA in HR and Marketing and a bachelor's degree in Sociology.

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    Shibbu Parmar is seeking a dynamic career with an organization of repute. He has over 5 years of experience in sales, account management, and logistics roles. His most recent role was as a Senior Key Account Manager at OYO Hotels, where he was responsible for onboarding clients and handling operational campaigns to control revenue leakage. Prior to that, he worked as a Service Account Manager at Rivigo Services, where he resolved customer issues and generated demand. He also has experience as a Logistics Officer and intern. Parmar holds an MBA in HR and Marketing and a bachelor's degree in Sociology.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    25 views2 pages

    Shibbu Parmar CV 2022

    Uploaded by

    rohit
    Shibbu Parmar is seeking a dynamic career with an organization of repute. He has over 5 years of experience in sales, account management, and logistics roles. His most recent role was as a Senior Key Account Manager at OYO Hotels, where he was responsible for onboarding clients and handling operational campaigns to control revenue leakage. Prior to that, he worked as a Service Account Manager at Rivigo Services, where he resolved customer issues and generated demand. He also has experience as a Logistics Officer and intern. Parmar holds an MBA in HR and Marketing and a bachelor's degree in Sociology.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 2

    Shibbu Parmar

    VARANASI,India,221005 | 7905305197, | [email protected]

    Career Objective
    To pursue a dynamic and challenging career with an organization of repute which gives value addition to the
    organization as well as offers an opportunity to enhance professional skills while getting a high level of satisfaction
    and recognition.

    Experience
    SENIOR KEY ACCOUNT MANAGER | 10/2019 - Current
    OYO Hotel and Homes Private Limited - Gurgaon
    Responsible for onboarding the maximum number of clients,each month for the company.
    Handling different operational campaigns, majorly controlling Revenue Leakage.
    Resolving key client issues and complaints.
    Strategic planning to control Revenue Leakage to increase overall Revenue.
    Coordinate with other departments in the organization to facilitate clients' requests.
    Responsible for P & L of accounts.
    Responsible for cross-sales of products in my accounts.
    Objection handling and escalations handling experience.
    Review of process from a business Continuity and Risk Management stand point.
    Top -performer of the month for 3 months in a row.

    SERVICE ACCOUNT MANAGER | 09/2018 - 10/2019


    Rivigo Services Pvt Ltd. - Gurgaon
    Resolved customer questions, issues and complaints efficiently to reach mutually beneficial solutions.
    Responsible for generating demand from transporters and end clients.
    Ensuring that the accounts are transacting on the daily basis.
    Maintaining all pilots' details in ERP and updating his uploading documents.
    Handling escalation and coordinating with the sales ( field) and operation team to provide end-to-end solutions
    for a better customer experience.
    Responsible for handling key account (Patanjali, HTC, gsk) vehicle fulfilment.
    Coordinating with field person RM, TSM for vehicle placement or client issue regarding trip payment or pod etc.
    Managing potential client both on-demand and supply side in all regions as a key account.

    LOGISTICS OFFICER | 09/2017 - 08/2018


    Transport Corporation Of India - Bangalore
    Develop a growth strategy focused both on financial gain and customer satisfaction.
    Conduct research to identify new markets and customer needs.
    Arrange business meetings with prospective clients.
    Keep records sales, revenue,invoices etc.
    Provide trustworthy feedback and after-sales support.
    Build long-term relationships with new and existing customers.

    INTERN | 06/2016 - 08/2016


    Outlook Publishing (India) Pvt. Ltd.
    Coxed and convinced customers to take subscriptions.
    Convert prospects into potential customers.
    Mine customer database from different websites and find out the tools to improve sales.
    Understand the consumer's preference, and handle customer complaints.

    Core Qualifications
    Negotiation Complaint management
    Business development Experience working with senior decision-makers
    Sales and marketing Plan work & meet deadlines

    Education
    School Of Management Science (SMS) - Varanasi, UP | MBA
    HR & Marketing, 2017

    Banaras Hindu University - Varanasi, UP | Graduation


    Sociology, 2014

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