Renault - Fiscal Year 2001
Renault - Fiscal Year 2001
Renault - Fiscal Year 2001
SUMMARY
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KEY
FIGURES
2001
As a volume car
manufacturer, Renault has
defined a strategy
REVENUES
€36,351 MILLION
of profitable growth built
on three pillars:
• competitiveness — we aim
OPERATING MARGIN
€473 MILLION
to lead the field in terms
of product and service
quality, keeping production
costs, and development
NET INCOME
€1,051 MILLION
and delivery times
well under control
• international development
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THE RENAULT
GROUP
SUMMARY
2001 Renault Annual Report
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CONTENTS
4-5 From the Chairman
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FROM THE
CHAIRMAN
In 2001, Renault We consolidated Renault’s We also reaped the first benefits We completed our strategic
strengthened positions in ranking as the number-one of our investment in Nissan, tie-up with AB Volvo, becoming
key markets and achieved brand in Western Europe and which made a major positive the largest shareholder of
higher sales worldwide. bolstered market share in contribution to our consolidated the world’s number-two
At the same time, Central and Eastern Europe, earnings. In the course of the truck manufacturer.
profitability in our while further inroads were made year, cooperation between
Automobile Division was in Brazil and export sales outside our two groups gave rise to We continued our drive to cut
hit by heightened Europe grew significantly. a number of new achievements, costs and significantly reduced
competition in Europe, In Korea, Renault Samsung demonstrating the vitality of debt — despite still high
some of our products Motors made promising progress our Alliance. These included investments as we finalized
nearing the end of their and restructuring of Dacia in a second common platform, development of the range of
life cycle, and severe Romania began to yield its first the launch of a joint purchasing new products that we will start
economic downturns rewards. All told, volumes were company, convergence of our bringing to market in 2002.
in Argentina and Turkey. up for the fifth year in a row, sales subsidiaries and networks
Yet steady net income with the Renault group winning in Europe, and the startup of Looking to the year ahead,
confirms the soundness 4.4% of the global automobile a new factory producing light 2002 will see a series of major
of our strategy. market in 2001. commercial vehicles for both launches. After Laguna II
brands in Brazil. — now the benchmark for its
SUMMARY
2001 Renault Annual Report
SYNTHESE Renault.angl. 3/05/02 12:41 Page 6
Louis Schweitzer
Chairman and
Chief Executive Officer*
segment — we will be renewing Renault team will be seeing shared commitment of all
our offering at the top end of the its first year in Formula 1 racing. Renault staff members and their
range with Vel Satis and the new confidence in our future.
Espace, to be followed at the Finally, in 2001 the second stage A sentiment they demonstrated
end of the year by the first steps of our Alliance with Nissan will by participating in the capital
towards renewal of the Mégane involve consolidation of our increase reserved to employees
line-up. These moves will community of interests through in 2001.
continue in 2003 and beyond, cross-shareholdings, as well as
making for a full update of our the establishment of a joint
product range. In 2004, we will management company to steer
have 25 models available with both companies' strategy,
an average age of around three Renault-Nissan bv. This will play
years compared with four and a crucial role in building
a half today. the Renault-Nissan group.
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THE BOARD
OF DIRECTORS
ON DECEMBER 31, 2001
Raymond H. Lévy
Honorary President
SUMMARY
2001 Renault Annual Report
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THE MANAGEMENT
TEAM
GROUP EXECUTIVE COMMITTEE ON DECEMBER 31, 2001
Renault Management Committee and Group Executive Committee on December 31, 2001
SUMMARY
2001 Renault Annual Report
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PROFITABLE
GROWTH
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FIGURES
Discrete elegance is the watchword for Vel Satis, Renault’s new top-of-the-line sedan.
In a contrasting As a result of the agreement between Renault and AB Volvo, signed on January 2, 2001,
economic climate the Renault V.I./Mack group was deconsolidated. Certain figures from the 2000 financial year, including
— the car market in revenues, operating margin and capital expenditure in property, plant and equipment, have been
Western Europe was adjusted for comparison purposes.
stable, while both Turkey
and Argentina were hit by Global and European automobile markets (in millions of units)
recession — the Renault Passenger cars and light commercial vehicles
group posted a 2.3% rise
in unit sales worldwide 1997 1998 1999 2000 2001
to 2.4 million vehicles Western Europe 14.9 16.0 16.9 16.7 16.7
and scored global Global market 52.5 52.5 53.4 55.9 55.1
market share of 4.4%. The global automobile market was down slightly on 2000, but remained buoyant in 2001 with over 55 million units.
Despite a significant The market in Western Europe in 2001 stood at 16.7 million units. Passenger-car registrations rose 0.7%
to 14.8 million and light commercial vehicles leveled off to 1.9 million units, down 2.8%.
decline in operating
margin to €473 million
— equivalent to 1.3% Renault group market share in Europe and worldwide (as a %)
of revenues, compared
with 5.4% in 2000 — 1997 1998 1999 2000 2001
Worldwide
Passenger cars
and light commercial vehicles 3.5 4.1 4.2 4.2 4.4
In Western Europe, Renault retained its position as leading brand in the passenger car and light commercial vehicle
market for the fourth year running, with market share of 11.1%, compared with 11% in 2000. The Renault group —
under its three nameplates Renault, Dacia and Samsung — had a global market share of 4.4% in 2001, up from
4.2% in 2000. The Renault-Nissan Alliance ranked among the top six global carmakers with a 9.2% market share.
SUMMARY
2001 Renault Annual Report
SYNTHESE Renault.angl. 3/05/02 13:54 Page 14
Renault's sales rose 1.6% in Western Group sales worldwide (in units)
Europe, Samsung made
a breakthrough in Korea and sales
1997 1998 1999 2000 (1) 2001(1)
climbed in Brazil. These factors
helped offset the severe market Light commercial vehicles 209,846 263,970 301,203 334,564 335,030
slumps in Turkey and Argentina. Passengers cars 1,628,236 1,866,035 1,987,455 2,021,644 2,074,196
All told, the group's unit sales
TOTAL 1,838,082 2,130,005 2,288,658 2,356,208 2,409,226
increased by 2.3% worldwide
to 2.4 million. (1) Including sales under the Dacia and Samsung brands (52,000 and 70,000 units, respectively, in 2001).
(2)
Revenues adjusted on a consistent basis with 2001, principally taking into account the (3) Operating margin has been adopted by Renault as a performance indicator.
deconsolidation of the Renault V.I./Mack group. It measures income generated directly by operations, before exceptional and
extraordinary items.
The group generated over 60% of total revenues in foreign markets in 2001, (4) Pro forma figures.
20.2 21.0
15.3
97 98 99 00 01 13.5
00 (5) 97 98 99 00 01
97 98 99 01
Renault continued to grow capital expenditure in 2001, primarily in a bid Renault's workforce totaled 140,417 employees worldwide. The decline
to renew product and component ranges and upgrade facilities. 2001 saw in staff numbers in 2001 was mainly due to the sale of the Renault V.I./Mack
a high rate of capital expenditure due to Renault's range renewal plan group (22,068 employees) and CAT (2,518 employees). The group's active
and the international expansion of the group. recruitment policy was ongoing in 2001 with 6,000 new hires worldwide.
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FINANCIAL
RESULTS
Revenue growth continues
Renault revenues were up Renault revenues for 2001 came to €36.4 billion, up from €34.3 billion in 2000 (restated).
6.1% in 2001,
• The Automobile Division contributed €33.8 billion or 93.1% of the total, with revenues up 5.8%
at €36.4 billion. The year
on a consistent basis. This increase reflected gains in Europe and an improved sales mix, in turn largely
also saw increased efforts
attributable to the success of New Clio and Laguna II, as well as continued rises in sales of diesel models.
to cut costs and debt,
Outside Western Europe, the sharp increase in the revenues of Renault Samsung Motors combined with
as well as significant
moves into a number of markets in Central Europe, Brazil and elsewhere, limited the impact of declines
capital gains on sales
in Turkey and Argentina.
of equity investments.
• The Finance Division contributed €1.8 billion to revenues, showing a rise essentially due to income from
The first benefits of
sales financing, with the average outstanding amount of interest-bearing credit up 5.6%.
the investment in Nissan
appeared, opening
Revenues by Division (€ million)
the way for a second
stage in our Alliance,
37,592 34,268 36,351 + 6.1
reinforcing strategic links.
682 + 9.6 Other
All told, Renault 6,474
622 1,828
(1) Revenues restated 1,661 + 10.1
generated earnings per 1,380 Commercial
on a consistent basis Vehicles
share of €4.38, a figure with 2001, principally
close to the €4.50 taking into account Finance
the deconsolidation
recorded in 2000.
of the Renault V.I./Mack 29,738 31,985 Automobile
33,841 + 5.8
group.
(1)
99 00 01 % change
published restated 2001/2000 restated
• a marked fall in contributions from business outside Europe, in turn mainly due to downturns in Turkish
markets and deteriorating conditions in Mercosur countries.
• a cyclical rise in research and development outlays, relating to the renewal of the product range.
• a lower contribution from business in Europe due to falling prices in the UK and a less favorable product
cycle with the upcoming renewal of Mégane.
The Finance Division’s contribution to operating margin was little changed at €252 million compared with
€263 million pro forma in 2000.
SUMMARY
2001 Renault Annual Report
SYNTHESE Renault.angl. 3/05/02 13:57 Page 16
Nissan’s Aguascalientes plant in Mexico Verve and class — a winning combination Renault dealership in Brazil — a steadily Scénic brings a new concept
turns out the hatchback and sedan for Clio Renault Sport with the 172-hp 2.0 expanding network gives the brand to the Mexican car market.
versions of New Clio, sold under the 16V engine. worldwide reach.
Renault Clio and Nissan Platina names.
• significant capital gains on the sale of securities relating to • During the year, Renault took a more selective approach
the contribution of Renault V.I./Mack shares to Volvo (€335 million) to investment, focusing resources on renewal of ranges
and the sale of CAT shares to Global Automotive (€318 million). and international business. After deduction of the proceeds
of divestments, capital expenditure in property, plant and
• Renault’s interest in the net income of Nissan Motor, representing
equipment and intangible assets totaled €2,641 million in 2001
a positive contribution of €497 million, with Renault thus benefiting
compared with €2,208 million pro forma in 2000, and represented
from the group's recovery as expected.
7.3% of revenues compared with 6.4% pro forma in 2000.
Other operating income and expense (721) (319) 231 • At December 31, 2001, net financial debt of industrial and
commercial activities was equal to 39.1% of shareholders' equity,
Operating income 1,484 1,703 704
compared with 49.7% a year earlier.
Net financial income (expense) 32 (69) (64)
Share in the net income of Nissan Motor (330) 56 497 Statement of cash flows and financial structure (€ million)
Tax (620) (649) (67) Cash flows from operating activities 3,314 3,137 (1) 1,688
Renault net income 534 1,080 1,051 Capital expenditure in property, plant and
2,033 2,208 (1) 2,641
equipment and intangible assets (net of disposals)
(1)
Published data.
Acquisition of securities (2) 5,063 811 109
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THE RENAULT
SHARE
Share ownership Share performance
With stockmarkets On December 31, 2001, Renault's share price varied with a 22% drop in the CAC 40
in turmoil, Renault shares ownership of Renault equity was widely in 2001. Upbeat 2000 index and falls of 6.5% and 0.7%,
were on a rollercoaster as follows: results and renewed interest in respectively, for auto-sector
in 2001. They closed old economy stocks combined indexes in France (SBF Auto)
the year at €39.61, down Renault shareholders to boost it to a 2001 peak and Europe (DJ Euro Stoxx
28.6% on December 31, of €64 on March 8, but it then Auto).
on December 31, 2001
2000, after three slid, hit by investor concern
consecutive years over company performance
of rises. Initiatives in Western Europe
Key dates in 2002
to forge closer ties with and developments in Turkey.
Tuesday, February 12:
shareholders continued In August, half-year results Announcement of 2002 full-year results
throughout the year. disappointed some investors Thursday, March 28: Extraordinary
and the share lost fresh ground, General Meeting of Shareholders
3.1% Employees picked up but lagged other Thursday, July 25: Announcement
of first-half 2002 results
automotive shares as Renault
3.5% Treasury stock
revised its second-half operating Thursday, October 24:
Announcement of third-quarter 2002
margin targets downward. revenues
The share closed the year (*) As proposed by the Board of
• In December 2001, Renault at €39.61, down 28.6% on Directors and decided on by the
Annual General Meeting of
made a share issue equivalent December 31, 2000, compared Shareholders on April 26, 2002.
SUMMARY
2001 Renault Annual Report
SYNTHESE Renault.angl. 3/05/02 13:59 Page 18
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Scénic is
the Alliance’s
first industrial
project.
Made at
Nissan’s
Cuernavaca
plant in
Mexico,
it gave
Renault
a foothold
in a market
the company
had left 15
years earlier.
RENAULT’S
GLOBAL REACH
The Renault-Nissan Alliance,
international deployment of
the Renault brand, acquisition
and development of Samsung
and Dacia. In the space of
a few years, Renault has grown
in stature, moving from
a regional carmaker
in Europe to a world-class
contender.
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RENAULT-NISSAN
THE ALLIANCE ON T
Two vehicles — the Renault Master and the Nissan Frontier — roll off two separate production lines under a single roof. Built in just 18 months, Renault’s LCV unit at the Ayrton Senna
plant in São José dos Pinhais in Brazil represents an outlay of $236 million. With initial output running at 40,000 vehicles a year, it expands Renault’s offering of light commercial
vehicles and gives Nissan a springboard for development in Brazil.
SUMMARY
2001 Renault Annual Report
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HE MOVE
Bernard Rey
Senior Vice
President,
Nissan Purchasing
Strategy
Curitiba, Brazil: A Renault operator handles either of the two vehicles in production — Nissan’s Frontier pickup and the Renault Master.
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RENAULT-NISSAN
THE ALLIANCE
Brazilian line operators in the first Renault- Yoshikazu Hanawa, Louis Schweitzer and Operators fine-tune a Clio engine at Trail-blazer: The X-Trail leads Nissan’s 4WD
Nissan shared plant in Curitiba. Carlos Ghosn in Tokyo at the second Nissan’s Aguascalientes plant in Mexico. line-up.
Alliance Convention.
SUMMARY
2001 Renault Annual Report
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Renault Nissan
«Le processus Purchasing
d’intégration des Organization — the Alliance’s
an, sans ambiguïté d’un côté firstvrais
jointprofessionnels
company qui naturellement, notamment
filiales financières
Trimming a combined depurchasing
Nissan en ni de l’autre.This
components. Nouswasavons été
achieved parlaient
entity. RNPOledeals
même withlangage
around 30% dans les pays où Nissan
bill previously
Europe close
s’est fait to €45 billion
rapidement through
aidés par thele
launch, in May
fait que nous2001, of
et common purchasing
ont compris needs,
les enjeux. et Renault mènent des actions
was the challenge.en
et efficacement And the logical
moins d’un of Renault
avons Nissan
trouvé Purchasing
chez Nissan de a proportion
Cette expected
intégration to rise
se fait communes».
response was to pool bargaining Organization or RNPO, an equally- to 70% in the future. Both Renault
clout and win attractive terms for owned company based in France and Nissan stand to benefit Alain BREUILSDirecteur
large orders of common which is the Alliance’s first joint in terms of cost and quality.
International de RCI
CCT Purchasing members at work. Twelve Cross-Company Teams have been driving Alliance development since 1999.
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GLOBAL MARKETS
RENAULT’S PERFOR
Produced in Turkey, the Clio Symbol — the sedan version of Clio — was the driving force behind sales in Central and Eastern Europe in 2001, where it is marketed
under the name Thalia.
Winning ways
in Central Europe
Continuing its strategic Quickest gains were recorded over 30 dealerships in 18 cities, enhancing potential for gains
drive for international in Central Europe, where our has enabled us to multiply sales in Brazil and other Mercosur
expansion, Renault market share was up from 7% by a factor of five in just two countries.
consolidated to 9.9% in just a year, lifting years. The central pillar of our
manufacturing and Renault from number five to presence in the region is the
commercial bases in 2001. number three in the region. Brazil — growth built Ayrton Senna facility at São José
Sales rose 4.4% outside Despite a drop in the Polish on a full operational base dos Pinhais in the Brazilian state
Western Europe despite market, sales rose nearly 24% Renault now has a 5.2% share of Paraná. This now has two
market slumps in Turkey overall, reflecting in particular of the automobile market in assembly plants with a total
and Argentina, the success of Thalia Brazil — Latin America’s largest capacity of 240,000 vehicles
and performances — the sedan version of Clio — — putting us in fifth place a year, including 40,000 for
were particularly strong and Laguna. among local manufacturers. the more recent, as well as a
in Central Europe Looking further east, sales were In December, we opened powertrain plant with an annual
and Brazil. also up, exceeding our targets a new factory for Renault and capacity of 400,000 engines. It is
in Russia, the Ukraine, Belarus Nissan light commercial served by an adjacent industrial
and Georgia. Once again, vehicles, strengthening our supplier park.
these gains rewarded position in this segment.
the success of the Clio sedan Master vans from the site will be Broadening horizons
and Mégane. The continuing a useful addition to our offering Sales in new markets outside
expansion of our sales network of Kangoo and Trafic vans Western Europe also rose
in Russia, where we now have assembled in Argentina, sharply.
SUMMARY
2001 Renault Annual Report
SYNTHESE Renault.angl. 3/05/02 14:12 Page 26
MANCE
Line workers assemble a powertrain at the Ayrton Senna plant in Curitiba, Brazil.
In South Africa, sales jumped during the year. At the same Argentina for the past six years,
to over 13,000 vehicles. Growth time, export business suffered taking 18.4% of the market.
was also healthy in Algeria, from the Brazilian real’s fall
Tunisia and Egypt, offsetting against the dollar and peso. …and Turkey
a downturn in Morocco. In the Renault Argentina SA was thus The Turkish market also suffered
Asia-Pacific region, we reaped forced to cut production and a deep slump, with sales falling
the first rewards of close in the autumn adopted drastic nearly 70% in 2001. More
cooperation with Nissan, selling measures to deal with the encouragingly, Renault’s share
14,200 vehicles in 2001*. And we severe crisis sweeping the was up 4.2 percentage points
expect more to come, since country. In addition to job cuts to 23.6%, consolidating our
our target for the region is now affecting 330 administrative staff number-one position. A main
to boost sales to 22,000 vehicles at headquarters and contributing factor was local car
in 2002. subsidiaries, the company buyers’ enthusiastic response
* Excluding Korea. introduced a program to the Clio sedan, echoed in
to encourage voluntary neighboring markets of Central
Countering difficulties departures from its factory and Eastern Europe. Operations
in Argentina… at Santa Isabel de Cordoba at the Bursa plant were
Argentina’s economic slump and align capacity maintained in large part thanks
dealt a heavy blow to the with expected sales. to this surge in exports,
automobile market, which Renault nonetheless kept which accounted for nearly
contracted by nearly 42% the top ranking it has held in 90% of its output.
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Stripped down, built back up: Dacia’s Pitesti unit in Romania gears up for growth ahead.
SUMMARY
2001 Renault Annual Report
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NG
In 2001, its first full year in operation, Renault Samsung Motors sold over 70,000 SM5s. Developed under license from Nissan, the SM5
is the third largest selling car in Korea.
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The New Clio 2.0 RS out in front on the car rally circuit in Mexico, Avantime, a coupé version of the minivan concept.
where fans applaud its flair and handling.
PRODUCTS
ONGOING
INNOVATION
Demanding standards
of quality combined with
creative flair set the pace for the
overhaul of the Renault line-up,
beginning with Laguna II and Vel
Satis at the top of the range.
Innovation goes hand in hand
with an unswerving commitment
to fundamental principles
— quality, reliability and safety —
that are the natural heritage of
each and every Renault vehicle.
Vel Satis: Smooth sleek power in a class of its own.
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SUMMARY
2001 Renault Annual Report
SYNTHESE Renault.angl. 3/05/02 14:14 Page 32
TISE
In December 2001 Vel Satis took first prize in a competition organized by the French Noise Abatement Council. Vel Satis and Laguna II are the only European cars certified 71dBA,
below the 74dBA required under official standards for external noise produced by vehicles.
Three major innovations built into Vel Satis include a patented trigonal multi-link rear suspension, an automatic parking brake replacing the traditional handbrake, and dual-hinged
seat backs.
“The top end of the range is market in terms of elegance renewed to strengthen Benoît
a big plus for brand image, and and fundamentals, but with a its leading position. Marzloff
Senior Vice
a very profitable segment, too. special touch of daring, setting it Like Formula 1 racing,
President,
Renault has moved to win full apart from traditional models in our top-of-the-range vehicles Strategy and
recognition in this segment, this segment. You find the same will definitely boost Renault’s Marketing,
building on our culture of approach in Avantime, a new international standing.” Renault
innovation. Vel Satis is a sedan concept in the coupé segment,
positioned at the top of the and the Espace, soon to be
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PRODUCT LINE-UP
SAFETY, PERFORMAN
New Trafic
Voted Van of the Year 2002 in Europe, New Trafic combines innovative design and individual personality with superior road handling
underpinned by fuel-efficient common-rail turbodiesel engines.
For professionals, user-friendly features — extended maintenance-free driving, durability and ergonomics — make this van a winner, especially
when teamed up with premium safety equipment that includes a best-in-class braking system.
Developed jointly with General Motors Europe, New Trafic makes Renault’s line-up of light commercial vehicles the youngest and most
innovative on the market.
SUMMARY
2001 Renault Annual Report
SYNTHESE Renault.angl. 3/05/02 14:15 Page 34
CE AND COMFORT
Third-generation SRP
Renault’s unique SRP
(System for Restraint
and Protection) includes
adaptive frontal airbags
that inflate to two different
sizes, depending
on force of impact,
as well as a fitted
adaptive seatbelt.
Together these afford
greater protection in
violent crashes — without
secondary effects in the
event of minor accidents.
Other improvements
include enhanced safety
for backseat passengers
Laguna II through a selection
Laguna II — in both hatchback and sport tourer format — marks the first stage in a top-to-bottom revamp of special restraint
devices that include
of the Renault range. Outstanding equipment levels enhance driver and passenger comfort in one of the
pretensioners, load
safest vehicles on the road. Laguna II features two major technological innovations: Renault’s keyless car limiters and a range
system, which uses an electronic card, and a tire pressure monitoring system. of infant seats made
Laguna II is the first and only vehicle to have been awarded five stars by the independent safety-rating to Isofix standards.
agency Euro NCAP — testifying to its success in encapsulating Renault’s expertise and longstanding
commitment to active and passive safety.
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Renault dealership
in Noisy-le-Grand outside
Paris. Expert, personalized
customer care in
a comfortable setting.
SYNTHESE Renault.angl. 3/05/02 14:16 Page 36
CUSTOMERS
COMMITMENT
TO QUALITY
AND SERVICE
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QUALITY PRODUCTS
A corporate mission
At Renault, we are Making a quality car is construction of common quality management part and
constantly improving our a question of pace. By applying platforms and powertrains. parcel of everyday operations
products and processes, the Renault Production Way The Renault Production Way is on the ground. Following initial
seeking the best quality, across the board in all our based on a strict methodology testing in 2000, full deployment
reliability and safety industrial operations, we intend to ensure consistent quality of the new system got under
performance. We make to achieve the highest as well as regular productivity way in 2001. The first vehicles
no secret of our efforts to standards anywhere in the gains through enhanced to be rolled out under
meet the very highest world. workplace efficiency. the Renault Production Way
international standards — Launched in 1998, this program In concrete terms, this means will be the new Mégane line-up.
a priority set out in our has gained from insider access standardization of procedures Assembled in five countries,
Alliance Quality Charter. to the Nissan Production Way, plus ongoing analysis and it will make its market debut
recognized worldwide as one of knowledge sharing. All those at the end of 2002.
the best in the industry. In time, involved in the manufacture
these two systems will merge, of vehicles and parts — from
thus easing the deployment suppliers to operators —
of a joint policy for the participate actively, making
SUMMARY
2001 Renault Annual Report
SYNTHESE Renault.angl. 3/05/02 14:36 Page 38
Vel Satis brakes are put through their Acoustic testing for Vel Satis. Euro NCAP crash test, 2001: Laguna II
paces at the Aubevoye proving ground came through with flying colors and
in Normandy, France. was awarded the first ever five-star rating.
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RENAULT AND
CUSTOMERS
Renault customers buy more than a car — they buy peace of mind.
Commitment
to the highest standards Promoting sales
Renault was Europe’s Focused distribution of service on the internet
number-one brand for cars Distribution is currently being We naturally make a constant We are continuing to build our
and light commercial reorganized into hubs that bring effort to win customer loyalty web presence in stages, with
vehicles for the fourth year together different dealerships in with personal attention and our first e-commerce sites
running in 2001. a given territory under a single quality service in key areas such in France, the UK and Germany
To forge ever closer links management structure, sharing as repairs, backing this up with to be joined in 2002 by others
with our customers support operations. This means new innovative additions to our serving Spanish, Dutch and
and offer innovative significant savings for the dealer service offering. Recent Brazilian markets. Existing sites
services, we are reshaping network without any reduction examples are new financing have proved a big success,
our sales network, in the number of sales outlets. packages such as the New Deal attracting over 25,000 visits a
setting up new joint sales in France, as well as fast-fit repair day. More and more, these lead
subsidiaries in association Synergies with Nissan chains Renault Minute Service up to sales at dealerships, and
with Nissan, developing Renault and Nissan sales and Renault Minute Bodyshops, in 2002 we are aiming to be
new services including subsidiaries in Switzerland and available throughout Europe. the number-one automobile
e-commerce websites, the Netherlands were merged We have also launched a car manufacturer on the internet.
upgrading distribution, in 2001 into single legal entities rental service, Renault Rent.
This year will also see the launch
and more. (SLE), and German subsidiaries
of the Renaultp@rts site to help
are to follow suit in 2002. Dual New Distribution
dealers expand their wholesale
legal entities (DLE) are also Renault now makes half of all
parts business with secondary
being set up in other countries vehicles to order under its New
networks and independent
to provide joint backup for both Distribution project, the only
repairers.
groups' sales entities which will system of its kind applied on
nevertheless continue to such a scale by any
operate independently. By manufacturer. This frees
pooling expertise and resources distributors from inventory
in this way, we are able to cut concerns, enabling them to
distribution costs and strengthen meet customer requirements
the competitive positions of more easily and by the same
both our groups. token increase sales.
SUMMARY
2001 Renault Annual Report
SYNTHESE Renault.angl. 3/05/02 14:37 Page 40
Restructuring of the Renault-Nissan European network with common support functions, as pictured here in Ulm, Germany. Sharing resources has made for lower costs and greater
efficiency in an extremely competitive market.
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To sustain momentum and back Renault’s growth strategy, we attract key skills and invest heavily in training.
EXPERT TEAMS
BUILDING
FOR THE FUTURE
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SYNTHESE Renault.angl. 3/05/02 14:40 Page 43
HUMAN RESOURCES
CAREERS IN MOTION
Brisk recruitment
Our global presence and Our group’s international This concerned all categories presence. In this way, we are
new developments expansion and the growing of employees. steadily building up a network of
in technology call for momentum of the Alliance with For management, the relationships and contacts,
hiring as well as ongoing Nissan have far-reaching proportion of new recruits with helping us to find the new
training to ensure that effects. Added to the pace of an international career profile talents we need.
all staff are equipped technological development, showed a further rise, reaching The recruitment section of
to cope with change. these make for deep and rapid 27% of overall recruitment after our www.renault.com website
Today Renault is engaged change in patterns of behavior 25% in 2000 and 9% in 1999. is another vector which attracts
in an active recruitment and organization. This form of recruitment more and more users.
policy, with a particular In 2001, the recruitment of over is backed by active promotion
focus on candidates 6,000 people in different parts of of Renault’s corporate image Training — a key priority
offering international the world made a major outside France through Training is essential to our
profiles. At the same time, contribution to revitalizing the channels that include major capacity to anticipate change
wide-reaching training company, rounding out existing European press titles, career fairs and meet new challenges for
programs help employees skills in core functions as well at universities and engineering our business. In France alone,
hone existing skills and as new technologies. schools, and a growing internet staff received 1.4 million hours
develop new ones. The aim
is to rally all teams to our
group’s strategy of
profitable growth.
“After finishing business school unit. Believe me, lifting a 13-kilo Petra Kaittola
in Helsinki, I moved to France tailgate over 400 times a day Media Coordinator,
Media and Advertising Strategy
and in December 2000 is very hard work. But it was
Advertising Department
answered an online job offer definitely rewarding. I then went Finnish
from Renault. The position fit to Tours in the Loire Valley to get
in well with what I had been some first-hand experience
doing at an advertising agency in sales. It's a different business
in Paris, handling international altogether.
coordination for an automobile I am now with a young and
manufacturer and then media enthusiastic team of people
strategy. I started my new job keen to succeed, and we work
in January 2001, and did hard to do just that.
my factory work experience After advertising, I would really
at Douai in northern France. like to get nearer to the actual
I was assigned to the painting product.”
SUMMARY
2001 Renault Annual Report
SYNTHESE Renault.angl. 3/05/02 14:40 Page 44
Renault Corporate Design: Superb facilities stimulate creative flair, drawing talented designers from around the world.
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LOOKING AHEAD
With an all-new minivan architecture, Espace Concept remains true to its Espace heritage while embracing the visual identity of Avantime and Vel Satis. A concept car at the top end
of the range, the Espace Concept combines driving pleasure with safety, reliability and quality.
SUMMARY
2001 Renault Annual Report
SYNTHESE Renault.angl. 3/05/02 14:41 Page 46
The cabin stands out for its clean lines, muted grey and light beige tones, soft leather finish, comfortable seats and floor mats. This luminous interior evokes the very best in
contemporary design, with a focus on comfort and well-being. An exceptionally large glazed area rounds out the picture, and a sliding roof opens a record 2.16 square meters.
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