Arkel ArLine User Manual V1.

23

ARKEL ARLINE
REMOTE ALARM, MONITORING AND INTERCOM SYSTEM
FOR LIFTS

USER MANUAL
Arkel ArLine User Manual V1.23

Publisher ARKEL Elektrik Elektronik San. ve Tic. A.Ş.

Eyüp Sultan Mah. Şah Cihan Cad. No:69 Sancaktepe – Istanbul / TURKEY
TEL : (+90 216) 540 67 24 - 25
Faks : (+90 216) 540 67 26
E-mail: [email protected]
www.arkel.com.tr
Date of issue 02.2021

Document version V1.23

This document has been created to be a guide for Arkel customers. Reproduction, transfer, distribution or storage of part or all
the contents in this document in any form without the prior written permission of Arkel is prohibited. Arkel reserves the right to
make changes and improvements to any of the products described in this document without prior notice.

Arkel is not responsible for those mistakes that may be found in this manual and for the damages that they may cause.
Arkel ArLine User Manual V1.23

TABLE OF CONTENT
1. SAFETY PRECAUTIONS ................................................................................................................................................. 5
2. GENERAL INFORMATION ............................................................................................................................................. 5
3. PACKAGE CONTENTS .................................................................................................................................................... 5
4. TECHNİCAL SPECIFICATIONS .................................................................................................................................... 6
4.1. ARKEL ARLINE-M TECHNICAL SPECIFICATIONS ........................................................................................................... 6
4.2. ARKEL ARLINE-S-COP TECHNICAL SPECIFICATIONS ................................................................................................... 7
4.3. ARKEL ARLINE-S-TP TECHNICAL SPECIFICATIONS ...................................................................................................... 7
4.4. ARKEL ARLINE-S-INT TECHNICAL SPECIFICATIONS .................................................................................................... 7
5. OVERVIEW ........................................................................................................................................................................ 8
5.1. GENERAL OVERVIEW .................................................................................................................................................... 8
5.2. OVERVIEW ARKEL ARLINE-M ...................................................................................................................................... 9
5.3. OVERVIEW ARKEL ARLINE-S-COP ............................................................................................................................. 10
5.4. OVERVIEW ARKEL ARLINE-S-TP ................................................................................................................................ 10
5.5. OVERVIEW ARKEL ARLINE-S-INT .............................................................................................................................. 11
6. INSTALLATION .............................................................................................................................................................. 11
6.1. INSTALLATION OF ARKEL ARLINE-M .......................................................................................................................... 11
6.2. INSTALLATION OF ARKEL ARLINE-S-COP .................................................................................................................. 11
6.3. INSTALLATION OF ARKEL ARLINE-S-TP ..................................................................................................................... 12
6.4. INSTALLATION OF ARKEL ARLINE-S-INT ................................................................................................................... 12
7. CONNECTIONS ............................................................................................................................................................... 13
7.1. ARKEL ARLINE-M CONNECTIONS ............................................................................................................................... 13
7.2. ARKEL ARLINE-S-COP CONNECTIONS ....................................................................................................................... 14
7.3. ARKEL ARLINE-S-TP/ARKEL ARLINE-S-INT CONNECTIONS ..................................................................................... 16
8. ARKEL ARLINE-S-TP/ARKEL ARLINE-S-INT DIP-SWITCH SETTINGS........................................................... 16
9. ARKEL ARLINE-S SOUND ADJUSTMENT ................................................................................................................ 16
10. USING THE BUTTON ON THE ARKEL ARLINE-M ................................................................................................ 16
11. LED INFORMATION ...................................................................................................................................................... 17
11.1. ARKEL ARLINE-M LED INFORMATİON ....................................................................................................................... 17
11.2. ARKEL ARLINE-S-COP LED INFORMATİON ............................................................................................................... 17
11.2. ARKEL ARLINE-S-TP LED INFORMATİON .................................................................................................................. 17
11.3. ARKEL ARLINE-S-INT LED INFORMATİON ................................................................................................................ 18
12. INPUT FUNCTIONS ........................................................................................................................................................ 18
13. OUTPUT (RELAY) FUNCTIONS .................................................................................................................................. 19
14. SIM CARD ......................................................................................................................................................................... 19
14.2. SIM CARD SPECIFICATIONS ........................................................................................................................................ 19
14.3. REMOVING THE PIN CODE .......................................................................................................................................... 19
14.4. INSERTING/REMOVING THE SIM CARD ....................................................................................................................... 19
15. ALARM .............................................................................................................................................................................. 19
16. INTERCOM ....................................................................................................................................................................... 22
17. AUTOMATIC COMMUNICATION TEST (3 DAYS TEST) ...................................................................................... 22
18. BATTERY .......................................................................................................................................................................... 23
18.1. BATTERY TEST ............................................................................................................................................................ 23
18.2. BATTERY TEST ............................................................................................................................................................ 23
18.3. REPLACING THE BATTERY ........................................................................................................................................... 23
19. ARKEL CLOUD SYSTEM .............................................................................................................................................. 24
19.1. SETTING THE PRİMARY USER AND ADDİNG USERS...................................................................................................... 24
19.2. ADDING BUILDINGS ..................................................................................................................................................... 25
19.3. ADDING DEVICES ........................................................................................................................................................ 25
20. ARKEL CLOUD ARKEL ARLINE INTERFACE........................................................................................................ 25
20.1. INFORMATION .............................................................................................................................................................. 25
20.2. ELEVATOR ERRORS ..................................................................................................................................................... 25
20.3. ARKEL ARLINE SETTINGS ........................................................................................................................................... 26
20.4. EVENT LOGS ................................................................................................................................................................ 28
20.5. ADDING EMERGENCY CALL RECIPIENTS ..................................................................................................................... 28
21. REMOTE UPDATE .......................................................................................................................................................... 29
22. INSPECTION AND TESTING BEFORE THE LIFT ARE TAKEN INTO SERVICE (EN 81-28:2018, 6.3) ......... 29
22.1. ALARM ........................................................................................................................................................................ 29
22.2. END OF ALARM ........................................................................................................................................................... 29
22.3. EMERGENCY ELECTRIC POWER SUPPLY ...................................................................................................................... 29
22.4. INFORMATION IN THE LIFT CAR .................................................................................................................................... 29
22.5. COMMUNICATION ........................................................................................................................................................ 29
Arkel ArLine User Manual V1.23

23. DIMENSIONS ................................................................................................................................................................... 30

23.1. ARKEL ARLINE-M ....................................................................................................................................................... 30
23.2. ARKEL ARLINE-S-COP ............................................................................................................................................... 31
23.3. ARKEL ARLINE-S-TP .................................................................................................................................................. 32
23.4. ARKEL ARLINE-S-INT ................................................................................................................................................ 33
24. SHORT EU DECLARATION OF CONFORMITY ...................................................................................................... 33
Arkel ArLine User Manual V1.23

1. Safety Precautions
• This product is designed and manufactured for use in lifts only.
• This product should be operated only by personnel authorized and trained on lift.
• The personnel must comply with all applicable health and safety requirements and standards related to the product.
• This product and its related connections must only be located in the areas which are accessible to the lift but not
accessible to unauthorized persons.
• For proper operation of the product, the instructions given in this manual and the other relevant guidelines must be
followed.
• The device should be de-energized before the SIM card, the GSM antenna and the other connections are made.
• The product must be installed in a way that it is protected from the effects of the environment (Water, moisture,
excessive dust, high temperature, etc.) which may cause damage.
• The product must not be used where there is a risk of explosion and where chemicals are used to a large extent.
• In order to ensure that the remote alarm system is kept in operational condition without interruption, and to take
necessary measures in case of a malfunction; the lift maintenance company, the lift owner and the rescue
service/personnel must be aware of and fulfill their duties. (See also EN 81-28 and EN 13015).
• ARKEL assumes no responsibility for accidents, flaws or possible defects caused by the user's lack of information or
carelessness. The same condition applies to all modifications to the product, except for ARKEL approval.
• ARKEL reserves the right to make changes in the product and this manual for functional or commercial reasons.

2. General Information
• Arkel ArLine is a remote alarm system designed for lifts. It complies with EN 81-28, EN 81-20 and EN 81-70 standards.
In addition to the remote alarm system, it can also function as an intercom system as required in EN 81-20.
• When an alarm is initiated from inside the car or from other trapped areas in the well, two-way communication is
provided to the system via pre-defined telephone numbers. In intercom operation, two-way communication is provided
between the speech units.
• All settings of the Arkel ArLine system are made via the web-based ARKEL Cloud system.
• When Arkel ArLine, which is designed to be compatible with all control panels, is used with ARKEL lift control
systems, some information obtained from the lift control system can be tracked online on the ARKEL Cloud website.
The Arkel ArLine system consists of 4 different units:
Arkel ArLine-M Main unit (With built-in GSM/GPRS module and battery)
Arkel ArLine-S-COP Alarm unit without enclosure used in the car operating panel
Arkel ArLine-S-TP Alarm unit with enclosure used in the well (Top of the car/under the car/in the pit)
Arkel ArLine-S-INT Intercom unit used in machine room or lift control panel

3. Package Contents
• Arkel ArLine-M main unit • Arkel ArLine-S-TP well alarm unit
• 1 x Arkel ArLine-M (Built-in battery) • 2 x Arkel ArLine-S-TP (The number of units
• 1 x external antenna (With 3m cable) is 2 in the normal package content. But it may
change according to the user’s request.)
• Arkel ArLine-S-COP car alarm unit
• 1 x Arkel ArLine-S-COP • Arkel ArLine-S-INT intercom unit
• 1 x Arkel ArLine-S-INT (Optional)

Check the contents of the package. Please contact ARKEL or your supplier if any items are missing or faulty.
Arkel ArLine User Manual V1.23

4. Technical Specifications
4.1. Arkel ArLine-M Technical Specifications
Mobile Frequency band Quad-Band 850/900/1800/1900 MHz
RF output power Class 4 for EGSM 850/900 MHz (2W/33dBm max.)
Class 1 for DCS 1800/1900 MHz (1W/30dBm max.)
Technology 2G (GSM), GPRS
SIM card slot Nano SIM (4FF), 12.30 x 8.80 x 0.67 mm
Antenna connection SMA (Female) connector
External antenna GSM, 2-3 dBi, 50 ohm (With 3m cable)
Internal battery Type 12V/1.2Ah maintenance-free dry battery
Connection Built-in, with 2-pin special connector cable
Charging 13,6 VDC, max. 100 Ma (Max. ~ 12 hours)
Supply time (With fully charged battery) Standby state ~ 3 hours, when there is alarm talk ~ 2
Inputs Unit supply hours
100, 1000 16-30V DC
Max. 500mA @ 24V DC
Programmable inputs IN1, IN2, IN3, 8-30V DC, 5 mA, Insulated with
IN4, IN5 double direction optocoupler
Outputs Arkel ArLine-S supply outputs Arkel ArLine-S 10-30V DC, Max. 400 mA
Supply (PWR,
GND)
Supply outputs for programmable inputs INCOM (COM+, 10-30V DC, Max. 200 mA
COM-)
Programmable relay outputs OUT1, OUT2 Max. 2A, Max. 230V AC
Max. 30V DC
Communication Speaker interface (Only compatible with CAR, PIT, EXT, RS-485 serial communication
interface the Arkel ArLine units) FF
Lift control system interface (Only CANBUS CANbus serial communication
compatible with ARKEL products) 4-pin custom connector
User interface 1 button, Information LEDs
General Dimensions 163,20 x 133,23 x 72,20 mm (Width x Length x
Weight Height)
1.3 kg (Including battery)
Operating temperature +5 C° - +40 C°
IP code IP20
Box Metal
Arkel ArLine User Manual V1.23

4.2. Arkel ArLine-S-COP Technical Specifications

Inputs Unit supply PWR, GND 10-30VDC
(BAT connector Max. 120mA @ 24V DC
is not used)
External alarm button input ALB1, ALB2 8-30VDC, 5 mA
Insulated with double direction
optocoupler
External microphone input MIC (+, -) Capacitive microphone with 2 special
connectors
Outputs Supply output for alarm button and COM+, COM- 10-30V DC
pictogram LEDs Max. 100mA
External green pictogram LED output GRE. 10-30VDC Max. 50mA
External yellow pictogram LED output YEL. Transistor - (GND) output Short-circuit
and overcurrent protection
External speaker output SPE 8R speaker with 2 special connectors
Communication Arkel ArLine-M interface A, B RS-485 serial connection
interface
User interface Sound level adjustment trimpot, Information LEDs
General Dimensions 100 x 65 x 14,1 (Width x Length x Height)
Weight 40g
Operating temperature +5 C° - +40 C°
IP code IP00(Proper protection must be provided in the car operating
panel to meet the desired IP level. )
Box None
4.3. Arkel ArLine-S-TP Technical Specifications
Inputs Unit supply PWR, GND 10-30VDC
(BAT connector is not used) Max. 120mA @ 24V DC
Communication Arkel ArLine-M interface A, B RS-485 serial communication
interface
User interface Microphone, Speaker, Alarm button, Intercom button, 4-pin dip switch (Identification)
Volume adjustment trimpot, Yellow and green pictograms and LEDs, other information LEDs
General Dimensions 73 x 141 x 24MM (Width x Length x Height)
Weight 250 g
Operating temperature +5 C° - +40 C°
IP code IP20
Box Metal

4.4. Arkel ArLine-S-INT Technical Specifications

Inputs Unit supply PWR, GND 10-30VDC
(BAT connection is not used.) Max. 120mA @ 24V DC
Communication Arkel ArLine-M interface A, B RS-485 serial communication
interface
User interface Microphone, Speaker, Intercom button, 4-pin dip switch (Identification), Volume adjustment
trimpot, Intercom information LED and other information LEDs
General Dimensions 73 x 141 x 24MM (Width x Length x Height)
Weight 250 g
Operating temperature +5 C° - +40 C°
IP code IP20
Box Metal
Arkel ArLine User Manual V1.23

5. Overview
5.1. General Overview

1. Machine room
2. Inside the car
3. Top of the car
4. Under the car
5. Pit
6. Arkel ArLine-M, main unit
7. Arkel ArLine-S-COP, car speech unit
8. Arkel ArLine-S-TP, top of car speech unit
9. Arkel ArLine-S-TP, pit (or under car) speech unit (* 1)
10. Arkel ArLine-S-INT, machine room/control panel intercom
11. Lift control unit
12. Lift control panel
13. Car top/inspection box
14. Pit box
15. Two-way communication with rescue service/staff
16. ARKEL Cloud remote lift management system
17. Antenna connection (GSM / GPRS)
18. SIM card
19. 24V DC supply (100, 1000)
20. CANbus connection with ARKEL control systems (* 2). Input-
output connections don’t need to be done in parallel.
21. Parallel input and output connections in systems other than
ARKEL.
22. Car speech unit connections.
With 4 wires via car travelling cable.
23. Arkel ArLine-S-COP connection (4 wires).
24. Arkel ArLine-S-COP external alarm button, microphone,
speaker, yellow and green pictogram connections.
25. Arkel ArLine-S-TP top of car connection (4 wires).
26. Arkel ArLine-S-TP under car connection (* 1) (4 wires).
27. Arkel ArLine-S-TP pit connection (* 1) (4 wires).
28. Arkel ArLine-S-INT, machine room/control panel intercom
connection (4 wires).

*1: The speech unit can be placed under the car instead of the pit,
provided that the requirements of the standard EN 81-20 are met.

Figure 1 An example overview of a system with machine room

Arkel ArLine User Manual V1.23

5.2. Overview Arkel ArLine-M

1 2 3 4 5 6 7

13

14
4

15

8 9 10 11 12

Figure 2 Arkel ArLine-M appearance

1. Nano SIM card slot

2. Antenna connection connector
3. CANbus connector (Only compatible with ARKEL products)
4. EXT: Group lift connection (Design phase)
5. FF: Machine room/control panel intercom unit connection
6. PIT: Pit alarm unit connection
7. CAR: Car alarm unit connection (Inside the car, top of car and under car)
8. 100, 1000: Supply inputs
9. Arkel ArLine-S Supply (PWR, GND): Supply outputs for Arkel ArLine-S units
10. INCOM (COM +, COM-): Supply outputs for programmable inputs
11. IN1-IN5: Programmable inputs
12. OUT1-OUT2: Programmable relay outputs
13. User button (Alarm termination/device shutdown)
14. Information LEDs
15. Battery (In box)
Arkel ArLine User Manual V1.23

5.3. Overview Arkel ArLine-S-COP

1. Arkel ArLine-M (Main unit) connection

2. External alarm button connection
3. Connection of external yellow and green pictogram LEDs
1 4. Output for external alarm button and pictogram LEDs
5. Volume adjustment trimpot
9
6. External microphone connection
7. External speaker connection
1 8. Information LEDs
2
9 9. Mounting holes

3
2
4
7
3
5

4
7
5
6 8

10. Arkel ArLine-M (main unit) connection

Figure 3 Arkel ArLine-S-COP appearance 11. External alarm button connection
6 8
5.4. Overview Arkel ArLine-S-TP 1.12. Arkel
Connection of external
ArLine-M yellow
(Main unit) and green pictogram LEDs
connection
13. Output for external alarm button and pictogram LEDs
2.14. Dip switch
Volume (Identification)
adjustment trimpot
3.15. Yellow pictogram
External microphone andconnection
its LED
4.16. Green pictogram
External speaker and its LED
connection
5.17. Alarm
Information
buttonLEDs
(Yellow)
10
1 6.18. Intercom
Mountingbutton
holes (White)
7. Volume adjustment trimpot
8. Microphone
10 9. Speaker
1
9 10. Information LEDs

7 5
9 3 Figure 3 Arkel ArLine-S-COP appearance

5 2
7
8 3
4
6 2
8 11. Arkel ArLine-M (main unit) connection
Figure 4 Arkel ArLine-S-TP 4 12. Dip switch (identification)
appearance 6 13. Yellow pictogram and its LED
14. Green pictogram and its LED
15. Alarm button (yellow)
16. Intercom button (white)
17. Volume adjustment trimpot
18. Microphone
19. Speaker
20. Information LEDs
Arkel ArLine User Manual V1.23

5.5. Overview Arkel ArLine-S-INT

1. Arkel ArLine-M (Main unit) connection
2. Dip switch (Identification)
7 3. Intercom button
1 4. Volume adjustment trimpot
5. Microphone
6. Speaker
7 7. Information LEDs
1

4
6
2
5
4
3
2
5
Figure 5 Arkel ArLine-S-INT appearance
3
6. Installation
6.1. Installation of Arkel ArLine-M
Arkel ArLine-M main unit:
• If the machine room is available, it must be installed in a suitable place within the machine room (Preferably within the
lift control panel or near the panel).
• In hydraulic lifts, it should preferably be installed at the top of the lift shaft (Since the GSM signal level may not be
sufficient in the machine room).
• In the operations without machine room, (Preferably in the lift control panel or near the lift panel), it must be installed
at the top of the shaft.
• Do not install on the car.
The main unit must be installed in an easily accessible place when needed. The button on the unit must be easily accessible and
the LEDs should be visible. Appropriate space should be left for the intervention in the SIM card, antenna and all connectors.
The main unit and the antenna must be installed in the place with the best possible reception. The unit and the antenna can be
placed in a temporary location until the first operation stage. Once the necessary connections and settings have been made and
the GSM communication of the alarm system has been activated, the best location for the antenna can be selected using the GSM
light on the main unit. Whenever you change the position of the antenna, wait for 10 seconds for the GSM signal level to be
detected again. The fact that the GSM light is on means that the alarm system receives enough reception to operate.
A standard mobile phone can also help with the determination of the installation place. For this purpose, the operator of the
mobile phone and the SIM card to be used on the Arkel ArLine-M device must be identical. Place the mobile phone in the area
where you intend to install the product. Make a call and speak. If there is a distortion or interruption in the conversation, select
another location and repeat the same steps.
The following points should be taken into consideration when selecting the installation place:
• The cable length of the antenna is limited to 3m.
• The antenna must be fixed in an upright position on a metal plate that is in horizontal position.
• The antenna must be placed at least 1 meter away from electronic devices to prevent GSM interference.
• Metal cabinets/doors/covers weaken the GSM signal. The antenna must not be placed in a closed metal cabinet.
• For the antenna, parts/walls of the building close to the outside should be preferred.
• If the position of the antenna is changed, the GSM signal level must be checked again.
The location and dimensions of the mounting holes of this unit are shown in the “Dimensions” section of this manual. Install the
unit on a stable surface using suitable screws.
6.2. Installation of Arkel ArLine-S-COP
The Arkel ArLine-S-COP unit is designed to be installed at the rear side of the operating panel inside the car.
For the installation of the products, necessary assembly preparations must have been made in the operating panel.
Arkel ArLine User Manual V1.23

In the “Dimensions” section of this manual, the dimensions and templates required for the installation of this unit are given.
The mechanical installation of the external speaker and microphone will have an impact on the sound quality. The number of the
holes in front of the loudspeaker must be sufficient for the sound to pass. The microphone hole in the operating panel must be
aligned with the hole in front of the microphone to achieve maximum sound quality.
Alarm button, yellow and green pictograms (LEDs) are not included in the product, they are connected externally to the unit.
The operating panel supplier must have made the necessary preparation for the alarm button and pictograms.
Microphone, speaker and related connections are not included. The operating panel supplier must supply these parts. The
properties of these parts are as follows.

Speaker features Microphone features

Minimum power: 1W Type: Capacitive microphone
Resistance: 8R Voltage: Suitable for 5V operation
Cable: Standard Cable: Microphone cable
Maximum cable length: 1m Maximum cable length: 1m

The speaker connection is non-directional. The microphone connection is directional. See Figure 15 for the microphone and
speaker connections.
6.3. Installation of Arkel ArLine-S-TP
The Arkel ArLine-S-TP unit is designed to be placed in the well. On the unit, the alarm button, intercom button and yellow-
green pictograms and LEDs are internally present.
It can be installed on top of the car and under the car/in the pit (*) at a suitable location so that the alarm button can be pressed
from any refuge space within 30 cm horizontal distance.
*The speech unit can be installed under the car instead of the pit, provided that the requirements of the EN 81-20 standard are
met. The only way for personnel to be trapped in the pit is that the car closes the exit way of the personnel. In this method, there
will be no need to use additional wires in the pit for the speech unit.
Install the unit on an open and stable surface using suitable screws. If the front or sides of the unit are closed, this may cause
echo problems between the speaker and the microphone.
The location and dimensions of the mounting holes of this unit are shown in the “Dimensions” section of this manual.
6.4. Installation of Arkel ArLine-S-INT
The Arkel ArLine-S-TP unit is designed to be placed in the machine room or on the lift control panel. There is an intercom button
on the unit.
It should be located in the area where the emergency rescue operation is to be carried out (In the machine room or on the lift
control panel).
Install the unit on an open and stable surface, as appropriate. If the front or sides of the unit are closed, this may cause echo
problems between the speaker and the microphone.
The location and dimensions of the mounting holes of this unit are shown in the “Dimensions” section of this manual.
Arkel ArLine User Manual V1.23

7. Connections
7.1. Arkel ArLine-M Connections
GSM antenna connection.
The external GSM antenna that is supplied with the Arkel ArLine-M must be used.
The antenna connector must be fully inserted into the threads in its housing and tightened completely.
The antenna should be placed away from the other electronic devices that may interfere with GSM
communication.
To prevent damage to the product, the GSM antenna must be connected to the connector before the supply.
In the “Installation of Arkel ArLine-M” section, information is given about the location of the antenna and the
signal strength.
100 +24V DC Supply input.
1000 0V
It must be taken from the lift control panel.
The device has an internal battery. It is not necessary to supply via external battery or UPS.
The 100-1000 supply input must be connected even when using the CANbus connection.

24V DC
CANbus serial communication connection.
Filtering inputs do not need to be made in parallel.
It works
24V DC only with the compatible ARKEL control systems. In these systems, the necessary settings for the
Arkel ArLine are explained in the following sections. Car CANbus line must be used.
PWR Arkel ArLine-S supply + Arkel ArLine-S units supply output.
GND Arkel ArLine-S supply - Can be used for cabin units.
PWR Arkel ArLine-S supply + Arkel ArLine-S units supply output.
GND Arkel ArLine-S supply - Can be used for lift shaft and intercom units.
24V DC when there is power, 12V DC when there is no power.
Unit supplies must be connected to PWR and GND so that speech units can continue to operate from the supervised battery
in case of a power failure.
EXT A Arkel ArLine-M unit communication link for the group lifts (Design phase)
B
FF A Communication link with the machine room/control panel intercom unit
B
PIT A Communication with the pit alarm unit
B
CAR A Communication link between the cabin (Cabin interior, top and bottom) and the alarm units
B
The connection between the Arkel ArLine-M supply connection and the Arkel ArLine-S devices is shown below.

Arkel ArLine-M

Arkel ArLine-M

Arkel ArLine-S-COP inside the car Arkel ArLine-S-TP Arkel ArLine-S-INT intercom
Arkel ArLine-S-TP car top Pit
Arkel ArLine-S-TP car bottom
Arkel ArLine-S-INT intercom
Figure 6 Connection between Arkel ArLine units

Arkel ArLine-S-TP
Arkel ArLine-S-COP inside the car Pit

Arkel ArLine-S-TP car top

Figure 5 Connection between Arkel ArLine units
Arkel ArLine User Manual V1.23

IN COM+ For programmable inputs + signal common.

COM It has the same potential as 100 and PWR terminals.
COM- For programmable inputs - signal common.
It has the same potential as 1000 and GND terminals.
Limited to max. 200 mA.
IN1 IN1A Programmable input 1
IN1B
IN2 IN2A Programmable input 2
IN2B
IN3 IN3A Programmable input 3
IN4B
IN4 IN4A Programmable input 4
IN4B
IN5 IN5A Programmable input 5
IN5B
If CANbus serial communication is not used, these inputs should be used as required.
The inputs are insulated with a bidirectional opto-coupler, the connection is non-directional.
The signal common of the inputs is independent of each other.
Positive, negative or dry contact connection can be made.
It is triggered by voltage between 8-30V DC.
The status of the inputs is indicated by LEDs.
The functions that can be assigned to the programmable inputs are described in detail in the "Input functions" section.
The connection methods of the inputs are shown below.

Figure 7 Input connection with Figure 8 + (100) triggered input Figure 9 - (1000) triggered input
internal supply connection connection
OUT1 R1 Programmable relay 1 contact partner (COM)
R1O Programmable relay 1 open contact output (NO)
OUT2 R2 Programmable relay 2 contact partner (COM)
R2O Programmable relay 2 open contact output (NO)
Max. 1A @ 230V AC / 30V DC can be switched.
The relays must not be used to switch the lift safety circuit.
When the relays and inductive loads (Relay, contactor, etc.) are switched, the protection element must be used parallel to the
loads (Reverse diode in DC circuit, varistor or RC in AC circuit).
The status of the relays is indicated by LEDs. The functions that can be assigned to the programmable relay outputs are
described in detail in the section "Output functions".
7.2. Arkel ArLine-S-COP Connections
PWR Supply+ from Arkel ArLine-M PWR terminal
GND Supply- from Arkel ArLine-M GND terminal
A/B Communication line from Arkel ArLine-M CAR A-B terminals
BAT connector is not used, must be left blank.
The PWR-GND power supply via the Arkel ArLine-M has battery backup. 24V DC when there is power, 12V DC when
there is no electricity. For cable connection, the following must be observed in the travelling cable:
• Use 4 cables next to each other.
• The GND (1000) or PE line must be moved from the left and right of the cables if possible.
• These cables must be kept away from high-voltage cables and other cables that may cause electromagnetic
interference (Ex. door unlocking magnets).
See Figure 6 for connection to the Arkel ArLine-M unit.
COM+ + signal common for alarm button input and pictogram outputs
It has the same potential as 100 and PWR terminals.
COM- - signal common for alarm button input and pictogram outputs
It has the same potential as 1000 and GND terminals.
It is limited to a maximum of 200 mA.
Arkel ArLine User Manual V1.23

ALB1 External alarm button input.

ALB2
The input is insulated with an opto-coupler, the connection is non-directional.
Positive, negative or dry contact connection can be made.
It is triggered by voltage between 8-30V DC.
Alarm button connection methods are shown below.

Figure 10 Dry contact input Figure 11 + (100) triggered input Figure 12 - (1000) triggered input
connection connection connection
In Arcode and ARL-700 control systems, the following method can be used to connect the same contact to both the Arkel
ArLine-S-COP and the control system if the single contact alarm button is used.

Arkel ArLine-S-COP CPC/CPC-T operating panel board

Arkel ArLine-S-COP CPC/CPC-T operatingFigure 13 Common connection of the alarm button in Arcode and
panel board
ARL-700 control systems

GRE. External green pictogram (Graphical symbol) LED output

YEL. External yellow pictogram (Graphical symbol)
Figure LED output between Arkel ArLine units
5 Connection
Max. 100mA, with transistor – (GND) output.
These pictograms and LEDs must be found in the operating panel and connections should be made as shown below.

Yellow
symbol
Green
LED
symbol
LED

Figure 14 External yellow-green LED connection

MIC External microphone connection 2-way male connector.

SPE External speaker connection 2-way male connector.
The cables must be connected to their connectors as shown below.
The speaker connection is non-directional.
The microphone connection is directional. The connection must be made according to the ‘+’ and ‘-‘ directions indicated
for the MIC connector on the card.

Figure 15 External microphone-speaker connection

Arkel ArLine User Manual V1.23

7.3. Arkel ArLine-S-TP/Arkel ArLine-S-INT Connections

PWR Supply + from Arkel ArLine-M PWR terminal
GND Supply - from Arkel ArLine-M PWR terminal
A Communication For car top/bottom alarm unit: Arkel ArLine-M CAR A-B terminals
B line via Arkel For pit alarm unit: Arkel ArLine-M PIT A-B terminals
ArLine-M For machine room/control panel intercom unit Arkel ArLine-S-INT: Arkel ArLine-M FF A-
B terminals
BAT connector is not used, must be left blank.
The PWR-GND power supply via Arkel ArLine-M is battery-backed. 24V DC when there is electricity, 12V DC when there
is no electricity.
All cabin units are connected in parallel to the same line.
For the unit to be placed at the bottom of the lift shaft, 4 cables will be required in the pit installation.
See Figure 6 for connection with Arkel ArLine-M unit.

8. Arkel ArLine-S-TP/Arkel ArLine-S-INT Dip-switch Settings

An identification setting (ID) should be made for the Arkel ArLine-S-TP and Arkel ArLine-S-INT units according to their
intended use. Dip switch on the product is used for identification.
Each Arkel ArLine-S unit connected to the communication line must have a different identity. The units with the same ID do not
work. The ID of the Arkel ArLine-S-COP unit is accepted as "00". The ID setting for the other Arkel ArLine-S units is described
below.
Position/function Identification with dip-switch (ID)
Car top alarm
ID: 01

Car bottom alarm

ID: 02

Pit alarm

ID: 03

Machine room /
control panel
intercom ID: 04

9. Arkel ArLine-S Sound Adjustment

It is possible to adjust the volume of the Arkel ArLine-S speech units with the trimpot on them.

Trimpot is shown with this symbol: . The trimpot is rotated clockwise to increase the volume and rotate counterclockwise
to reduce the volume.
The loudspeaker sound during the alarm call must be set to comply with the site conditions.
After the alarm button is pressed and the alarm is acknowledged, the acoustic signal given until the voice communication is
established should be set to a sound pressure level between 35 dB (A) and 65 dB (A) at a distance of 1m from the speaker.

10. Using the Button on the Arkel ArLine-M

The user button on the Arkel ArLine-M is used for the following operations:
• If there is a triggered alarm, the alarm is terminated by pressing it for 3 seconds.
• When the input power supply (24V) is cut off, to close the device which is feeding from the internal battery completely,
it is kept pressed for 5 seconds. If the alarm condition continue or in case of device freezing, the shutdown is performed
by holding down for 20 seconds.
• Use for device sofware update. For details, see the “21 Remote Update” section of this manual.
Arkel ArLine User Manual V1.23

11. LED Information

11.1. Arkel ArLine-M LED Information
LED Color State Description
100 Green Turned on There is available a 24V DC supply.
5V Green Turned on There is available a built-in 5V DC supply.
CPU Green Flashing The device processor is operating normally.
CHA Green Turned on The battery is charging.
ALARM Yellow Turned off There is no active alarm condition.
Flashing An alarm call is in progress.
Turned on An alarm communication is in progress.
FILTER Green Turned on Alarm filtering is active.
Via CANbus or (AFLT) input or multiple parallel inputs.
GSM Green Turned on The GSM signal level is very good.
Flashing The GSM signal level is good (Enough).
Turned off GSM signal level is poor (Insufficient).
INTERCOM Green Turned on Intercom talk is taking place.
ERR Red Turned on SIM card / network error.
GSM signal level error.
Battery failure.
Arkel ArLine-S-COP not detected error.
Dip-switch identity setting error.
CANbus error.
BAT Red Turned on Battery not detected.
Flashing Low battery power.
Turned off The battery is inserted and the condition is appropriate.
SIM Red Turned on The SIM card is not inserted.
Flashing PIN code not removed or subscription service failure.
Turned off The SIM card is inserted and the status is appropriate.
IN1 Green Turned on Programmable input 1 powered.
IN2 Green Turned on Programmable input 2 powered.
IN3 Green Turned on Programmable input 3 powered.
IN4 Green Turned on Programmable input 4 powered.
IN5 Green Turned on Programmable input 5 powered.
OUT1 Yellow Turned on Programmable relay 1 is pulled.
OUT2 Yellow Turned on Programmable relay 2 is pulled.
11.2. Arkel ArLine-S-COP LED Information
LED Color State Description
POWER Green Turned on There is available an external 12 / 24V DC supply.
5V Green Turned on There is a built-in 5V DC supply.
CPU Green Flashing The device processor is operating normally.
YEL. Yellow Turned on The alarm is active.
GRE. Green Turned on The alarm call is taking place.
RX Green Flashing Communication with the Arkel ArLine-M unit.
TX Green Flashing
11.3. Arkel ArLine-S-TP LED Information
LED Color State Description
POWER Green Turned on There is an external 12 / 24V DC supply.
5V Green Turned on There is a built-in 5V DC supply.
CPU Green Flashing The device processor is operating normally.
Yellow Turned on The alarm is active.

Green Turned on Alarm talk is taking place / Intercom talk is taking place.
Arkel ArLine User Manual V1.23

11.4. Arkel ArLine-S-INT LED Information

LED Color State Description
POWER Green Turned on External 12 / 24V DC supply is present.
5V Green Turned on Built-in 5V DC supply is present.
CPU Green Flashing The device processor is operating normally.
ICOM Green Turned on Intercom talk is taking place.

12. Input Functions

There are 5 programmable inputs (IN1-IN5) on the Arkel ArLine-M main unit. There are no programmable inputs on the other
units. The functions that can be assigned independently to the inputs are listed below.
The active when there is signal (NO) or active when there is no signal (NC) function settings can be made via ARKEL Cloud
menu.
When using CANbus serial communication, the inputs which are indicated with symbol will not be connected.
Input function Description
NONE - If no input is used, this function must be assigned to the input.
Unidentified All inputs are set undefined at the factory setting.
AFLT - Alarm Used to prevent unnecessary occupation of rescue service / personnel by passenger alarm. An
filter alarm filtering connection must be made to meet the requirements of EN 81-28: 2018, 4.1.6.
REV - Revision The alarm filtering function must be deactivated during maintenance and / or repair.
The corresponding maintenance signal is connected from the control panel (Car top inspection,
pit inspection or recall.)
RUN - Cabin It is the input function that indicates that the car is in motion.
movement
LVL - Cabin is on It is the input function that indicates that the car is in an unlocking zone (Floor level).
the floor
DOOR - Doors are • For automatic doors: It is the input function which indicates that the car and floor doors
open are fully open.
• On hinged floor doors: It is the input function which indicates that the car door is fully
open and the landing door is unlocked.
‼ Warning:
• As the alarm filtering requires different signals, it is preferable that the lift controller card outputs this function directly. In
this case, the use of a single input assigned to the AFLT function will be sufficient.
• If the AFLT function cannot be used; the alarm filtering function specified in EN 81-28: 2018, 4.1.6 shall be fulfilled using
the 4 inputs assigned to the REV, RUN, LVL and DOOR functions.
• Which method is used for alarm filtering is set in the ARKEL Cloud menu.
• In the event of a power failure, the alarm filtering input is disabled (The alarm is not filtered.), considering that the signals
from the control panel may be interrupted.
OOS - Out of It is the input function that indicates that the lift is out of service.
order The ARKEL Cloud system can be used to remotely monitor the fault status of the lift.
FIRE - Fire It is the input function that indicates that a fire is detected in the facility where the lift is located.
ARKEL Cloud system can be used for remote monitoring of fire situation in the facility.
ALB/C - Car This function can be used when an external alarm button connection is required. This function
Alarm Button is not disabled by alarm filtering. When the alarm input is activated, two-way voice
communication is provided with the Arkel ArLine-S-COP unit in the car.
ALB/T - Top the This function can be used when an external alarm button connection is required for the Arkel
Car Alarm Button ArLine-S-TP unit mounted top the car. This function is not disabled by alarm filtering.
ALB/B - Under This function can be used when an external alarm button connection is required for the Arkel
the Car Alarm ArLine-S-TP unit mounted under the car. This function is not disabled by alarm filtering.
Button
EOA - It is the input function that can be used to terminate the alarm.
Terminating the Arkel ArLine-M unit can be pressed for 3 seconds or ARKEL Cloud can be used to terminate the
alarm alarm.
EXTM - External It is an input function that allows remote monitoring to be reported to the rescue service and
monitoring authorized maintenance personnel.
When the input is active, the ARKEL Cloud screen displays an external alarm warning and
optionally sends an external alarm SMS message to the corresponding mobile phone.
For example, a switch connection can be made to the lift machine room door or to the control
panel doors. Thus, entries in these fields can be monitored.
Arkel ArLine User Manual V1.23

13. Output (Relay) Functions

There are 2 programmable relay outputs (OU1-OUT2) on the Arkel ArLine-M main unit. There is no programmable output on
other units. The functions that can be assigned independently to the relays are listed below.
Relay function Description
NONE - If the relay is not to be used, this function must be assigned to the relay.
Unidentified All relays are set as undefined at the factory setting.
ALS - Alarm status The relay pulls when a real alarm is triggered. When the alarm is terminated properly, the relay
releases.
TESTA - Automatic The relay pulls if the automatic communication test performed at regular intervals fails. The relay
test alarm continues to pull until the next successful automatic test. After a successful test, the relay releases.
Giving information to the lift owner/users that there is a fault, the lift can be made out of service. The
same information is made with yellow-green pictograms in the lift cabin.
CALLF - Alarm Relay pulls if the alarm calls or even if all the registered phone numbers are dialed (Two times) and
call not answered are not answered for 5 minutes. When the alarm call is answered, the relay releases.
It can be used to activate a local emergency siren used in the lift.
BATA - Battery When a fault is detected on the battery or if the automatic battery capacity test performed at regular
alarm intervals fails, the relay pulls. After a successful test, the relay releases.
It can be used for giving information to the lift owner/users that there is a fault, the lift can be made
out of service.

14. SIM Card

14.1. SIM Card Specifications
SIM card is not supplied with the Arkel ArLine system. The SIM card must be provided by the user.
A SIM card and subscription service that provides the following features must be used:
• Nano SIM (4FF) card (Standard or micro SIM not available)
• 2G network support
• Mobile voice communication (Should be able to call each operator at least 100 min.)
• Data communication (At least 200 megabytes of internet)
The SIM card subscription service with long-term contract or automatic invoice payment may prevent the alarm system shut
down due to forgetting or delaying of the invoice payments.

14.2. Removing the PIN Code

The card password (PIN code) must be removed before the SIM card is inserted into the device. The SIM card must be connected
to a mobile phone and the PIN code request from the security settings menu should be set to 'off'. The phone must be turned off
and on to check that the PIN code has been switched off.
If the SIM card has not been removed and the SIM card is inserted into the device, the device will not make a PIN code trial.
This is indicated by the flashing of the SIM LED on the Arkel ArLine-M.
14.3. Inserting/Removing the SIM Card
Inserting and removing the SIM card into and from the Arkel ArLine-M unit must be performed as shown below.
• Warning: Insert/remove the SIM card when the Arkel ArLine-M unit is switched off. The device may remain
powered via the internal battery even if the external 24V supply is unplugged. To turn off the device completely, press
and hold the button on the device for 5 seconds when the 24V supply is not connected.
• Warning: The device must not be powered before the antenna is connected.
The SIM card slot must be inserted with the contact surface facing down. It will lock when it is seated.
The SIM card must be pushed in until the lock is released again to remove it. The released SIM card can be removed by pulling
it.

15. Alarm
The stages of alarming via Arkel ArLine-S-COP alarm unit are as follows:
• Press and hold the button connected to the Arkel ArLine-S-COP external alarm button input for 3 seconds.
• It the filtering feature is enabled via ARKEL Cloud, filtering is checked.
• The alarm that fails to pass the filter is removed.
• If the alarm passes the filter, the alarm information is transmitted to the recovery service via ARKEL Cloud and
optionally via SMS. The yellow pictogram LED output is activated.
• The ALARM LED on the Arkel ArLine-M unit is activated.
• The alarm call is started. A beep will be heard until communication with the rescue service is established.
Arkel ArLine User Manual V1.23

• The green pictogram LED is activated when the voice communication is started with the rescue service.
The stages of alarming via the Arkel ArLine-S-TP alarm unit are as follows:
• Press and hold the yellow alarm button on the unit for 3 seconds. Alarm filtering is not applied to the Arkel ArLine-S-
TP units.
• Alarm information is transmitted to the recovery service via ARKEL Cloud and optionally via SMS. The yellow
pictogram LED output is activated.
• The ALARM LED on the Arkel ArLine-M unit is activated.
• The alarm call is started. A beep will be heard until communication with the rescue service is established.
• The green pictogram LED is activated when the voice communication is started with the rescue service
The alarm stages with the programmable input "ALB - Alarm button" on the Arkel ArLine-M unit are as follows:
• The external alarm connected to the Arkel ArLine-M unit is pressed for 3 seconds. Alarm filtering is not applied to the
Arkel ArLine-M unit.
• This method will communicate with the Arkel ArLine-S-COP unit. Therefore, the next steps are the same as the alarm
stages in the Arkel ArLine-S-COP unit.
One of the following methods can be used to terminate the alarm:
• Press and hold the button on the Arkel ArLine-M device for 3 seconds.
• By activating an input to which an "EOA - Alarm termination" function is assigned on the Arkel ArLine-M device.
• Alarm termination tool on the ARKEL Cloud menu.
When an alarm is triggered from an alarm unit, the yellow pictogram LEDs of the other units are activated with the alarm unit
as well. When the speech is started with the rescue service, only the green pictogram LED on the unit that performs the call is
activated.
Communication can only be terminated by the rescue service.
After the communication is terminated, pressing the alarm button again for 3 seconds will repeat the call.
Rescue service can establish voice communication again with the alarm unit if it is desired.
Arkel ArLine User Manual V1.23

No Yes
Is filter
active?

No Yes
Is filtered?

Is this the No
first call?

Yes

No
Answer?

Yes
Answer? Yes

No

Initiating
Yes voice
Answer? Rescue service User
comm.

No

Yes
Answer?

No

Yes
Yes
Answer?

Answer?

No No

Figure 16 Alarm flowchart

Arkel ArLine User Manual V1.23

16. Intercom
As per EN 81-20 standard;
• No direct voice communication between in the car and emergency rescue place is not possible (Eg. in hydraulic lifts)
• Or where the movement distance of the lift exceeds 30 m,
• A two-way communication system (Intercom) should be installed between the inside the car and the emergency rescue
area (Machine room/control panel).
An Arkel ArLine-S-INT unit added to the Arkel ArLine system can be used to provide the intercom specification described in
EN 81-20. In addition, in the Arkel ArLine system, two-way communication can be made between all speech units.
The ID of the Arkel ArLine-S-INT unit to be used for intercom in the machine room must be set to "04" with the dip-switch (See
section Arkel ArLine-S-TP / Arkel ArLine-S-INT Dip-switch Settings).
The Arkel ArLine-S-TP and Arkel ArLine-S-INT units are equipped with an intercom button, which is indicated by a white
ICOM.
The priority between alarm and intercom work is as follows:
• Intercom communication cannot be performed while the alarm service is active with the rescue service.
• If an alarm is triggered during intercom communication, the intercom is deactivated. Intercom communication is
restored when the alarm communication is switched off.
• Intercom calls can be made when there is an alarm condition that has not yet been terminated, but only when there is
no alarm voice communication with the rescue service.
Intercom operation can occur in two different ways when there is no alarm communication priority:
1) Between outdoor units and car unit:
• When the intercom button on the Arkel ArLine-S-INT or any Arkel ArLine-S-TP unit is held down for less than 3
seconds while no intercom communication is available, communication is initiated between that unit and the in-car
Arkel ArLine-S-COP unit.
• The Arkel ArLine-S-INT / TP units use the push-to-talk and listen method. The Arkel ArLine-S-COP talk is active
unless the Arkel ArLine-S-INT / TP unit is used to talk.
• Communication time is 3 minutes. Each time it is pressed, the intercom button will be set back to 3 minutes. If the
button is pressed 2 times within 1 second, the communication is ended.
2) Between outdoor units:
• When there is no intercom communication, pressing and holding the intercom button on the Arkel ArLine-S-INT or
any Arkel ArLine-S-TP unit for longer than 3 seconds will sound an audible signal on other Arkel ArLine-S-INT / TP
units. Communication is initiated with the intercom button on the unit. Other units cannot initiate communication until
this communication is terminated.
• Communication time is 3 minutes. This time will be set back to 3 minutes each time you press the intercom button
during the call. If the button is pressed twice within 1 second, communication is terminated.

17. Automatic Communication Test (3 Days Test)

According to the EN 81-28 standard, alarm system should be checked using the same communication tools used for the alarm,
for testing purposes at the least every 3 days. Failure of the automatic test should be indicated in the cabin and the lift owner(s)
must be informed to take appropriate action.
• Warning: In case of failure of the alarm system, the owner of the lift will contact the rescue service/personnel or the
maintenance company immediately to report the malfunction and take the lift out of service (See EN 13015).
The frequency of the automatic communication test is set in the ARKEL Cloud menu (Up to 3 days).
The automatic communication test is performed via the ARKEL service provider. When the test fails, the automatic test alarm
is activated and the following operations are performed:
• The yellow/green pictogram LEDs of the Arkel ArLine-S-COP unit in the car will show an automatic test failure to the
owner(s)/user(s) of the lift by flashing contrary (One second off, one second on).
• The ERR LED on the Arkel ArLine-M is switched on.
• ‘Automatic test alarm TESTF’ of the Arkel ArLine-M programmable relay function is activated.
After a successful automatic communication test, the automatic communication test alarm resets and the above-mentioned fault
conditions return to normal.
Rescue service/personnel is automatically notified about the automatic test alarm termination (ARKEL Cloud shows that the
automatic test failure ended, an SMS indicating that the automatic test failure is terminated sent to the telephone number for the
technical alarm).As long as the automatic test alarm is not reset, the test will be repeated at the intervals of 1 hour.
Arkel ArLine User Manual V1.23

18. Battery
18.1. Battery Test
According to the EN 81-28 standard, the remote alarm system operated by GSM mobile communication should continue to
operate at least 60 minutes (Including 15 minutes of talk) from the emergency electrical power supply in case of power failure.
The status of this emergency electrical power supply and the correct charging of the batteries must be monitored continuously.
The fault status should be reported to the rescue service/personnel automatically and indicated by appropriate means in the lift
installation.
18.2. Battery Test
The Arkel ArLine-M includes one 12V / 1.2Ah maintenance-free dry battery. The charging and automatic testing of the batteries
are performed by the Arkel ArLine-M.
In the Arkel ArLine system, the battery's capacity is tested at regular intervals (1 week). The test can take up to 30 minutes.
During the test, the battery alarm is activated when it is determined that the battery capacity, including 15 minutes of talk, is not
sufficient to allow the alarm system to run for 60 minutes.
It may take up to 12 hours to fully charge an empty battery. The first battery test is performed after 24 hours of operation. The
battery test is not performed during power failure. If a power failure occurs during the battery test, the test is terminated
immediately. The battery alarm is activated without delay if the battery is not plugged in, is connected incorrectly or has a short
circuit.
The following operations are performed during the battery alarm:
• The battery failure is automatically reported to the rescue service/personnel (ARKEL Cloud shows the battery failure,
the battery alarm is sent as a SMS message to the number which is assigned for technical alarms).
• The BAT LED on the Arkel ArLine-M is set to turning on or flashing according to the alarm status.
• The Arkel ArLine-M programmable relay function 'BATF - Battery alarm' is active.
After a successful automatic battery capacity test, the battery alarm is reset and the above-mentioned fault conditions return to
normal.
It is automatically notified to the rescue service/personnel that the battery failure is terminated (ARKEL Cloud is shown to end
battery failure, and it is sent as SMS to the phone number entered for the technical alarm). However, if the battery capacity
problem is not resolved, the same fault condition will repeat in the next automatic battery capacity test.
15 minutes after the power cut, the rescue service/personnel is informed of the power cut. When the battery voltage falls below
a certain level, the battery is disconnected and the Arkel ArLine-M shuts down to prevent deep discharge damage of the battery
in the event of a power failure. Before the switch-off, if there is no active alarm call, the rescue service/personnel is informed
that the device will be switched off. The device will restart automatically when the power is restored.
18.3. Replacing the Battery
The replacement phases of the battery in the Arkel ArLine-M unit are as follows:
• Disconnect the Arkel ArLine-M unit support. Then press and hold the button for 5 seconds to cut off the internal battery
supply and turn off the unit completely.
• Remove the top cover of the unit by removing the 4 screws.
• Remove the battery connector on the Arkel ArLine-M pcb.
• Disconnect the Arkel ArLine-M pcb from the box by removing 4 plastic distensions. The battery will appear under the
pcb.
• Remove the black-red cable connected to the battery.
• The battery is fixed to the top box with a metal plate. Release the battery by unscrewing the plate. Carefully remove the
faulty battery.
• Place the new battery in the same position. Install the fixing plate screws.
• Install the battery cables with paying attention to +/-.
• Secure the Arkel ArLine-M pcb back into the box with the aid of plastic distances.
• Replace the Arkel ArLine-M top cover and replace the screws.
• Connect the supply to the Arkel ArLine-M unit.
‼ Warning: Only 12V / 1.2Ah dry type maintenance-free battery of the same size as the original battery should be used.
‼ Warning: The battery must be replaced every 3 years to guarantee the operating time from the battery.
Arkel ArLine User Manual V1.23

‼ Warning:

Make sure that the faulty battery is disposed of in accordance with local regulations.

‼ Warning: The temperature during use has a significant effect on the service life and capacity of the battery. Ambient
temperatures between 10-25°C and operating temperatures from 20 to 40°C are ideal. Do not store or operate the Arkel
ArLine-M in temperatures above 40°C!
‼ Warning: There is an effect of GSM signal level on the battery operating time. Set the GSM signal level to the highest
possible level.

19. ARKEL Cloud System

ARKEL Cloud is a web-based user interface for ARKEL's Internet-connected devices. With this interface users can make device
recordings, settings, view all their devices and perform remote monitoring of lifts.
Users can access to the ARKEL Cloud system from the 'cloud.arkel.com.tr' address.
19.1. Setting the Primary User and Adding Users
ARKEL Cloud users must firstly share their main user e-mail address and company information with ARKEL authorities.
Support should be obtained by calling the phone number '0216 540 67 24'. With this information, the administrator (Admin)
account will be opened by ARKEL and the password required to login to the system will be forwarded by e-mail.
After the first administrator account has been created, new users can be created with this user. To create a new user, click the
users tab in the main menu and enter the user insert page by clicking the 'Add New User' button at the top left. The user
information and authorizations are entered on the page and the new account is created.

Figure 17 Cloud, User edit page

Arkel ArLine User Manual V1.23

19.2. Adding Buildings

In ARKEL Cloud, devices are added under the buildings created by the user. Therefore, a building record must be created before
adding devices. To add a new building, click on the 'Buildings' tab in the main menu, by clicking the “Add a New Building”
button on this page, users are directed to another page where the new buildings are added. The building registration is completed
by entering the building information on this page.
Address information must be entered in the information section. In the case of an alarm in the Arkel ArLine device, the address
written here will be sent to the predefined persons with a message notification.
19.3. Adding Devices
To define a new Arkel ArLine device to the building, click on the 'Devices (Arkel ArLine)' link in the main menu on the left side
of the screen. Enter the device adding page with the 'Add New Device' button.
On the Add Device page, the building to which the device is to be added is selected and the device name is entered. The unit
registration is completed by entering a 16-digit serial number on the Arkel ArLine-M unit.

Figure 18 ARKEL Cloud, Devices (Arkel ArLine)

20. ARKEL Cloud Arkel ArLine Interface

All Arkel ArLine related settings are made via ARKEL Cloud. To access the Arkel ArLine menu, all Arkel ArLine devices
connected to the company can be displayed via the 'Devices (Arkel ArLine)' tab in the main menu. Click on the device name to
access to the device details.
20.1. Information
On the device page, under the 'Information' tab, device model, building name, device name and serial number are displayed. The
device name can be changed on this page.

Figure 19 ARKEL Cloud, Arkel ArLine device information based on lift

20.2. Elevator Errors
Under the 'Elevator Errors' tab; if the Arkel ArLine device is connected to CANbus via a compatible ARKEL lift control system,
error records of the lift control system are displayed. For devices without CANbus connection, no information will be displayed
under this tab.
Arkel ArLine User Manual V1.23

20.3. Arkel ArLine Settings

Figure 20 ARKEL Cloud, Settings tab

The parameter and status information under the “Arkel ArLine Settings” tab is described below.
• Under the “Settings” section, the necessary parameters are set for the device
Parameters Option Description
Filtering Active Alarm filtering is activated. This setting should be selected in normal operation of the
device.
Passive Alarm filtering is disabled. The rescue service/staff can disable filtering by using this
option if they find it necessary.
System Type CANbus It is selected when the CANbus connection is used with compatible ARKEL control
systems.
Parallel It is selected when CANbus connection is not available.
For details on the parallel connection, refer to the '12 Input Functions' section of this
manual.
Answer All Yes When there is an alarm condition initiated, all incoming calls to the device are
Outside Calls answered automatically, regardless of the number.
No When there is an alarm condition initiated, only external calls from 5 numbers defined
via ARKEL Cloud are automatically answered.
Filter Bypass 20-30 seconds To allow manual testing of the alarm system, the filter is deactivated when the alarm
Duration button is pressed for the time specified by this parameter.
It should be set between 20 and 30 seconds.
Automatic 12-72 hours The duration of the automatic communication test.
Test Duration It must be set between 12 and 72 hours.
For details, see”17 Automatic Communication Test (3-Day Test)” section of this
manual.
• The function assignments of the programmable inputs are made under the 'Inputs' section. The functions that can be
assigned to the programmable inputs are described in detail in section '12 Input functions'.

Figure 21 ARKEL Cloud, Inputs sectiontammad

After the input assignment is made, in which case the function is active is selected:
• If NO is selected, the function will be active when the signal is applied to the input.
• If NC is selected, the function will be active if the signal is interrupted.
For example, if the REV (Maintenance / revision) function is selected and the input type is set to NC, it will be informed that the
lift is in revision when there is no signal at the relevant input.
If no input is to be used, the "NONE - Undefined" function must be assigned to the input.
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• Assignments of output functions are made under the 'Outputs' section. The functions that can be assigned to the
programmable relay outputs are described in detail in the section ‘13 Outputs (Relay) Functions’.
If no output (Relay) is to be used, the output must be assigned to "NONE - Undefined" function.
• The 'Status' section displays the current information about the device.

Figure 22 ARKEL Cloud, Outputs section

Figure 23 ARKEL Cloud, Status section

Status Description
Firmware Version Shows the firmware version of Arkel ArLine-M unit.
Hardware Version Shows the hardware version of Arkel ArLine-M unit.
IO Status Shows the status of the input and output signals online:
• The active signal is indicated by a green color.
• The signal in the passive state is shown in red.
CANbus Connection Indicates the connection status of the Arkel ArLine-M unit to the CANbus line.
Battery Voltage Indicates the voltage of the battery in the Arkel ArLine-M device.
Supply Voltage Shows the Arkel ArLine-M input supply voltage.
Number Shows the SIM card number inserted in the Arkel ArLine-M device.
Signal Strength The signal strength indicators are as follows:
Perfect Best signal strength
Good Strong signal strength. Suitable for device usage.
Medium Medium signal strength. The device is sufficient for use but interruptions may occur.
Weak Weak signal strength. The device is not available. Replace the antenna installation
location.
No signal There is no connection. The device is not available. Check the antenna connection
and change the installation location.
Terminate the Alarm This button can be used for the remote alarm termination of the rescue service/personnel in case
of false alarm. Alarm termination in real alarm situations; after the rescue of the
passenger/personnel stuck in the related lift, must be performed by the personnel performing the
recovery (With the help of this button or with the alarm termination methods on the Arkel ArLine
device).
The units connected to the lift can be displayed live via the visual section under the status section. The following example
illustrates:
• With the Arkel ArLine-M device; It is shown that the inside the car, car top and machine room units are connected.
• Bottom and pit alarm units are not connected.

Figure 24 ARKEL Cloud, Connection status image

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20.4. Event Logs

The event logs of the device are displayed retrospectively under the 'Event Logs' tab. The start and end dates and details of the
events are recorded. Events and descriptions are as follows.
Event Status Description
Alarm Alarm Activated Displayed when the alarm is accepted.
Number Called Displayed when the call is in progress.
Call Answered Displayed when the call is answered.
Call Ended Displayed when the speaking is finished.
Alarm Ended Displayed when the alarm is terminated on the Arkel ArLine Cloud.
Alarm Admin Terminated Displayed when the alarm is terminated via ARKEL Cloud.
Automatic Test Test Failed Displayed when the connection cannot be established during the
Error automatic test period.
Connected Displayed when the device is connected again.
Battery Error Battery Not Connected Displayed when the battery is not inserted.
Battery Test Failed Displayed if the weekly battery test fails.
Battery Test Successful Displayed if the weekly battery test is successful.
Battery Connected Displayed when the battery is inserted.
Technical Error No CANbus Connection It is displayed in case of connection with CANbus connection is
selected and broken.
Arkel ArLine-S Units Not It is displayed when the necessary Arkel ArLine-S units are not
Connected connected.
20.5. Adding Emergency Call Recipients
The phone numbers to be dialed in the event of an alarm are entered via ARKEL Cloud. To do this, first enter the "Buildings"
tab and the buildings connected to the company are displayed.
Under the 'Buildings' tab, the building to which the number assignment should be made is selected.
In the 'Emergency Call Receivers' tab, you can enter a number by two different methods:
• To assign a defined user in ARKEL Cloud, press” Select User“ button and user is selected from the screen.
• To add a number manually, enter the contact name in the 'User Name' section and the 'Phone' section and confirm with
the 'Save' button. The phone number entered must be in '+ 90XXXXXXXXXX' format.

Figure 25 ARKEL Cloud, Emergency call recipients page

‼ Warning: If a voice mail service is used in the phone numbers defined for the emergency call, it must be deactivated. How
to cancel the answering machine can be found on the operator's website.
Arkel ArLine User Manual V1.23

21. Remote Update

Software update of Arkel ArLine devices is provided over the internet. The hardware software of Arkel ArLine-M, Arkel ArLine-
S-COP, Arkel ArLine-S-TP and Arkel ArLine-S-INT can be updated via the internet. When a new software version is released
by ARKEL, it can be updated in two ways:
• When the new software version is released by ARKEL, all Arkel ArLine systems with internet connection are
automatically updated between 02:00 and 03:00 hours. This update method does not require user intervention. When
the device powered up for the first time, the update is made at the specified times of the same day.
• If you don’t want to wait for the update, before the device is turned off. If the device continues to operate from the
battery, it turned off with button on the Arkel ArLine-M. While the device energizing again with 24V, press the button
on the Arkel ArLine-M simultaneously for 5 to 10 seconds. In this case, the device switches to update mode and the
update process starts. While the device energizing. When the device powered up for the first time, this is also possible.
The following conditions must be met for device update:
• SIM card must be inserted and there should be uninterrupted connection.
• It is not necessary to supply via 24V. When the device supplied from battery, it doesn’t update.
Software update takes between 15-30min.
‼ Warning: In case of the device update, if the supply and battery are interrupted, the firmware will be damaged and the
firmware don’t use.

22. Inspection and testing before the lift are taken into service (EN 81-28:2018, 6.3)
22.1. Alarm
1. Press the alarm button in the car for more than 30 seconds. The alarm starts.
2. Check the response of the rescue service/personnel.
22.2. End of Alarm
1. After performing the alarm test in item 21.1, terminate the alarm in one of the following ways:
2. Press and hold the button on the Arkel ArLine-M device for 3 seconds.
3. By activating an input to which the "EOA - Alarm end" function is assigned on the Arkel ArLine-M device or,
4. With the alarm termination tool on ARKEL Cloud menu.
5. Check that the yellow pictogram LED is turned off.
22.3. Emergency Electric Power Supply
1. Disconnect the 24V supply (100-1000) of the Arkel ArLine-M device. The device will continue to operate from the
battery.
2. Check the alarm in accordance with 21.1.
3. Reconnect the 24V supply of the Arkel ArLine-M device.
4. Disconnect the battery supply.
5. Open the Arkel ArLine-M box and remove the battery connector on the pcb.
6. Check for a battery failure:
7. Check that the BAT LED on the Arkel ArLine-M is lit.
8. Check the ARKEL Cloud screen for a battery alarm.
9. Check that a battery alarm SMS message is sent to the phone number entered for the technical alarm.
10. If used, check that the Arkel ArLine-M programmable relay function 'BATF - Battery alarm' is active.
11. Reconnect the battery supply.
Reconnect the battery connector on the Arkel ArLine-M pcb and close the box.
22.4. Information in the lift car
During the test in article 21.1, verify the yellow-green pictograms, audible signals and voice communication.
22.5. Communication
1 Press the alarm button for 3 seconds when the car and landing doors are not fully open in the lift.
2 The alarm starts.
3 Check answer.
4 Ask the rescue service/staff to turn off the voice communication.
5 Restart the alarm and check the response before terminating the alarm.
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23. Dimensions
23.1. Arkel ArLine-M

Figure 26 Arkel ArLine-M mechanical dimensions

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23.2. Arkel ArLine-S-COP

Figure 27 Arkel ArLine-S-COP mechanical dimensions

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23.3. Arkel ArLine-S-TP

Figure 28 Arkel ArLine-S-TP mechanical dimensions

Arkel ArLine User Manual V1.23

23.4. Arkel ArLine-S-INT

Figure 29 Arkel ArLine-S-INT mechanical dimensions

24. Short EU Declaration of Conformity

With this document, Arkel Elektrik Elektronik San. ve Tic. A.Ş. declares that Arkel ArLine radio equipment product is in
compliance with the 2014/53/EU Radio Equipment Regulation.
The full text of the EU declaration of conformity is available at:
http://schema.arkel.com.tr/en/