Reliance Industries

Headquarters Mumbai, Maharashtra, India

Founded On 1973

Founded by Dhirubhai Ambani

Chairman Mukesh Ambani

Annual Revenue ₹6,59,205 crore

Products & Services: Petroleum, Natural gas, Petrochemicals, Textiles, Retail,

Telecommunications, Media, Television, Entertainment, Music, Banking, Software
Reliance Industries Limited is an Indian multinational conglomerate, headquartered
in Mumbai. It has diverse businesses including energy, petrochemicals, natural
gas, retail, telecommunications, mass media, and textiles. Reliance is one of the most
profitable companies in India, the largest publicly traded company in India by market
capitalisation,[5] and the largest company in India as measured by revenue. [6] It is also one
of the largest employers in India, with over 300,000 employees in the world.
The company is ranked 100th on the Fortune Global 500 list of the world's biggest
corporations as of 2022. Reliance continues to be India's largest exporter, accounting for
7% of India's total merchandise exports and it has access to markets in over 100 countries.
Reliance is responsible for almost 5% of the Government of India's total revenue from
customs and excise duty. It is also the highest income tax payer in the private sector in
India. The company has relatively little free cash flow and high corporate debt.

Reliance industries limited initially founded by late Dhirubhai H. Ambani, which is one of
the largest private sector company employing thousands of people. The company’s main
interest is in energy and material value chain. Reliance industries have got one unique
feature, which is backward vertical integration. Initially starting its business with fabric
during late 1970’s. Reliance industries made investments in ventures such as in plastics,
fibre intermediaries, polyester fibres, petroleum refining, petrochemicals and oil and gas
exploration and extraction. Globally the company is the largest producer of polyester
yarn and being the producer of various petrochemical products. RIL made offer of shares
in 1977 that is initial public offer made. The company being biggest producer of polyester
yarn and fibre in the world and enjoying leadership in their business around the world
and it is among top ten producers in the products of petro-chemical.
The founder chairperson late Dhirubhai H. Ambani have been credited to bring equity
sect in the country during late 1970’s and have been an icon in the country for various
enterprises.

Reliance industries limited is living evidence towards his strong determination, single
minded enthusiasm and remorseless obligation towards his goals.

Vision
Vision of the company is revised every time/ keeps changing, as the company’s founder
late Dhirubhai H. Ambani said “Growth has no limits at Reliance. I keep revising my vision.
Only when you can dream it, you can do it.” So vision of the company is consistently
revised and is aimed for higher and higher goals to be achieved by the company.

Mission
Establishment of systems of learning for creation of employees with efficient knowledge
in mainly cost effective approach. Employees in turn will reduce operational cost along
with maintaining quality, consistency, safety and security and other policies of the
company.

Objectives
Development of new knowledge, skills, approaches and required competencies
equipped with schemes in order to lead quality presentation, multi-tasking roles and
enhance innovative capability.

In short period of time, to train employees which are new that enables them to take
responsibilities.

To make stronger the infrastructure, network of learning and system which are currently
exist.

Establishment of new facilities to promote transfer of knowledge and acquisition.

To identify and fill-up the gaps in new scheme and system developed by benchmarking
the leading organisation.

To encourage employees to take part in competitions throughout like participating at

regional level, national level and as well as at international level.

Reliance industries have got business in various fields along with many subsidiaries and
associates. We are going to focus on Reliance Petroleum Limited.
As a whole leadership style, organisational structure and culture are inter-related and
affects each other very closely.

Organisational structure of the company is multi-divisional structure whereby every

project undertaken by the company is managed by different groups having their own
management team for each project such that within multi-divisional structure there is
sub-hierarchical organisational structure for each project. Existence of teamwork among
the members and as well as in some situation there exist democratic form of decision
making. Top management level makes strategic decisions for welfare of the business and
lower level implements the decisions made. Given below is the organisational structure
of the Reliance Industries Limited.

The company have got combined Non-executive and Executive directors, the board is
composed of 14 directors including 7 independent directors.

Major subsidiaries of Reliance industries

 Jio Platforms Limited

 Reliance Retail
 Reliance Life Science
 Reliance Logistics
 Reliance Clinical Research Services (RCRS)
 Reliance Solar
 Network 18
 Relicord
 Reliance Jio Infocomm Limited
 Reliance Industrial Infrastructure Limited
 Reliance Eros Productions LLP
 LYF

 Jio Platforms Limited

Jio is essentially a technology company that is a majority-owned subsidiary of reliance
industries. It is one of the top reliance subsidiary companies lists. It was announced in
October 2019 and has all digital initiatives and the telecommunication assets being
housed under it. This new subsidiary holds all the digital business assets including
Reliance Jio Infocomm Ltd.
Jio Infocomm in turn holds the Jio connectivity business which includes Mobile,
broadband and enterprise, and also the other digital assets. Jio apps are the tech
backbone and investment in other tech entities like Haptic, Hathaway, and Den networks
among others. In April 2020, reliance announced a strategic investment of ₹43,574 crores
by Facebook into the Jio Platform.
This investment translated into a 9.99% equity stake, on a fully diluted basis. Further in
May 2020, reliance sold roughly 1.15% stake in Jio Platforms for ₹5,656 crores to the
American private equity investor, Silver lake partner. Intel became the 12 th company to
invest in reliance Jio platform after it invested ₹1,894.50 crores. In July 2020 Google
announced that it will acquire a 7.7% stake in the Jio platform for ₹33,737 crores.

 Reliance Retail
Reliance Retail is the retail business wing of Reliance Industries. In March 2013, it had
1466 stores in India. It is the largest retailer in India as it includes many brands
like Reliance Fresh, Reliance Footprint, Reliance Time Out, Reliance Wellness, Reliance
Trends, Reliance AutoZone, Reliance Mart, and Reliance iStore.
Reliance Home kitchen, Reliance Home Kitchens, Reliance Market (cash n carry), and
Reliance Jewels all come under the banner of Reliance Retail brand. Its annual income
revenue for the financial year of 2019 was ₹1.62 billion.

 Reliance Life Science

This company works around medical, plant, and industrial biotechnology opportunities. It
specializes in the manufacturing, branding, and marketing of Reliance Industries
products in Biopharmaceuticals, clinical research services, regenerative medicine,
molecular medicine, novel therapeutics, biofuels, plant biotechnology, and industrial
biotechnology sectors of the medical business industry. Reliance Institute of life science
(RILS) was established by Dhirubhai Ambani Foundation as it is an institution offering
higher education in various fields of life science and related technologies.

 Reliance Logistics
It is a single-window company selling transportation, distribution, warehousing, logistics,
and supply chain-related products. Reliance Logistics is an asset-based company with its
own fleet and infrastructure. It provides logistics services to Reliance group
subsidiaries and outsiders. Merged content from Reliance Logistics to here.
Reliance Clinical Research Services (RCRS)
It is a contract research organization (CRO) and a wholly-owned subsidiary of Reliance
Life Science, specializes in the clinical research services industry. Its clients are primarily
pharmaceutical, biotechnology, and medical device companies.

 Reliance Solar
The solar energy subsidiary of Reliance was established to produce and retail solar
energy systems primarily to remote and rural areas. It offers a range of products based
on solar energy, solar lantern, home lighting systems, street lighting systems, water
purification systems, refrigeration systems, and solar air conditioners.
  Network 18
In the mass media company, it has interests in television, digital platforms, publication,
mobile apps, and films. It also operates two joint ventures namely Viacom 18 and History
TV18 with Viacom and A+E Network respectively. It also has acquired ETV Network and
since renamed its channels under the Colors TV brand.

 Relicord
This is a subsidiary for cord blood banking service which is owned by Reliance Life
science. It was established in 2002 and has been inspected and accredited by AABB and
also has been accorded a license by the Food and Drug Administration (FDA)
Government of India.

 Reliance Jio Infocomm Limited

Previously known as Infotel Broadband, is a broadband service provider which gained 4G
licenses for operating across India.

 Reliance Industrial Infrastructure Limited

It is an associate company of Reliance Industries. It holds 45.43% of the total shares of
Reliance Industries. It mainly engages in the business of setting up and operating
industrial infrastructure. The company is also engaged in related activities involving
leasing and providing services connected with computer software and data processing.
The company set up a 200-millimeter diameter twin pipeline system that connects the
Bharat petroleum refinery at Mahul, Maharashtra. The infrastructure
company constructed a 71,000-kilolitre petrochemical product storage and
distribution terminal at the Jawaharlal Nehru Port Trust (JNPT) Area in Maharashtra.

 Reliance Eros Productions LLP

Has a joint venture with Eros International to produce film content in India.

 LYF
It is a well-known 4G enabled Volte device brand from Reliance Retail. It is one of a Jio
reliance subsidiaries, the consumer electronics arm of Reliance Industries Limited.
RR ethics and compliances
These certification is a reinforcement of Ethics and Compliance policies and procedures
of our organization to ensure alignment of each employee to "What is ethically right and
what is not". It’s mandatory for each employee to get E&C certified twice in a year.
Number of Courses: 8
Course: 1 Introduction about code of conduct

 The code of conduct list down the roles, responsibilities and expectations from
the part of the employees.
 Code of conduct list down the principles and objectives of code that must be
followed by the employees even at the Store level.
 It tells “what should do and what should not do”.
 Code of conduct says employees must work in the, manner of safe, realisable and
responsible.
 If any kind of irrelevant activities takes place it must be reported to the concern
department ( HR Department)
Course: 2 How to conduct ourselves both responsibly and reliably at work place

 RR treat everyone equal and treat as family

 But promotions, transfers and work distribution should not be influenced by the
friendship
 Code of conduct specifies to treat everyone with respect and to be respectful of
cultural difference.
 Work related decisions should not be influenced by factors such as- race, colour,
gender, national origin, religion, age, sexual orientation, marital status, disability
or any kind of characteristics.
 Reliance Retail's code of conduct encourages us to build and maintain
relationships with suppliers and business partners
 Gifts should not be both provided or accepted.
 Do not offer or accept ‘Bribe, kickbacks or illicit payments’.
 In rare cases gifts can be provided but no more that the worth of 1000 rupees,
with full disclosure to the R1 and HR manager.
Course: 3 Continuation of reliability and responsibility with special reference to: How
we must conduct ourselves in the communities we serve as well as with company
assets.

 While working in the community we must respect the rights and dignity of the
community members.
  No employee can make stand on behalf of RR, it is considered as official stance of
the company.
 Appropriate permission is required for such undertakings.
 Avoid posting matters related to RR on social media, only authorised person can
talk on social media.
 Political post with the permission from CHRO (written approval) and information
to the ethics and compliance task force.
 While making political post: Personal views are not of RR.
 As a progressive company RR put great trust in its employees provide them with
ample facilities, property and equipment, computer and IT system, information
and cooperation opportunities and funds.
 Do not use for personal benefits or for the related party.
 Do not use insider information for personal benefits. (prohibit insider dealing)
 Do not spread false information about RR.
 These rules applies even when you are no longer an RR employee.
 Reporting mechanism: “Ethics and compliance task force”: for processing and
investigating protected disclosure.
 Reporting to this team will be kept confidential.
 To raise complaint: [email protected] or Whistle-blower hotline number 1800 103
77 77 or to the Chairman of ethics and compliance task force at Mumbai or to the
Chairman of audit committee. ( By mail or letter)
Course: 4 Prevention of sexual harassment (PoSH)

 There are two ways for complaining POSH

 Write the complaint and send the copy to the state-level Internal
Complaints Committee or the Apex Committee
 Write it as an email and send it to [email protected]
 You can also contact the Toll Free number 18008903477
 It is essential that a complaint is filed in writing (in your preferred language)
 The compliant has to be reported within 3 months of the occurrence of the
incident, either through mail or physical letter
 The HR manager can report the complaint on behalf of the employee.
 Things to be included in the letter; Name, Victim employee ID, Harasser’s name
and employee ID, Date and Time of the harassment incident, name of the witness
and details of the incident.
 Committee will be appointed to investigate and if found guilty it can lead to
severe punishment (suspension or Dismissal) to the harasser.
 Taking undue advantage of the policy can be also punishable.
Course: 5 Anti-bribery management system

 Applicable to all the employees, Stakeholders, vendors, suppliers and business

associates.
 Providing and receiving of bribery
  Don’ts from the part of the employees :
 Do not accept or offer any form of bribe
 Do not keep silent in the case of witnessing a bribe
 Do not make unofficial payments to officials in order to speed up or obtain
any grant/permission etc.
 Do not have any illicit dealings with third parties
 Do not offer special treatment/advantage solely based on relation to a
related individual.
 The ABAC or Anti-Bribery Anti-Corruption policy aims at preventing bribery and
corruption in business operations and it is an integral part of ABMS (Ant-bribery
management system).
 ABMS list down various policies and procedures that has to be kept up and
followed by the employees.
 Complaint can be filed through: [email protected] or Whistle hotline
number 91 22 79671333.
 Name of the employee who complains is not disclosed
Course: 6 Cyber Security

 “PCI DSS Certified: for protecting Customers and stakeholders card data.
 4 critical aspects of cyber security: Follow basic hygiene, ensure data
privacy, be vigilant, and protect RL information.
 Never share credentials
 Set strong and complex password which are not guessable
 Do not share password, PINs or OTP
 Do not reuse the password
 Avoid saving password on the desktop
 Do not share or write down customer data or information
 Verify the legitimacy of the information requester before sharing the
information
 Do not click on links and attachments received from unknown sources.
 Do not use unsecured password for company purpose
 Mark R1 and R2 in ‘Cc’ while sharing confidential data.
 Do not disclose Reliance documents on social media.
 [email protected] (for reporting suspicious activities)
Course 7 Health Safety Environment and fire (HSEF)

 HSEF deals with hazards one may face at work place

 Fire hazards: ABC AND CO2 Fire extinguishers.
 ABC fire hazards are multipurpose fire extinguisher which can be used on all
classes of fire hazards.
 CO2 Fire extinguishers are used for mainly class C electronic fire but also used in
Class B liquid fire.
 Class A - Compulsion of non-metal solid material.
  Class B – Ignition of flammable liquids.
 Class C – Electrical equipment (the burning of flammable gases like hydrogen,
methane, ethane or LPG also comes under Class C fire).
 Acronym PASS; Pull the safety pin, Aim at the base of fire, Squeeze the liver and
Sweep from side to side.
 In case of fire report to RRSOC (Reliance retail security operation centre) even if it
is small or big
 022-44779933/70923/79993/70953/70441/74964
 [email protected]
 Electrical hazards: do not make direct contact with the victim use a piece of
insulating material to remove the source of electricity from the victim.
 Call ambulance in case the victim is unconscious or give CPR if needed only if
trained.
 Working at heights: Working in more the height if 1.6 meters or 5.2 feet is
considered as work at heights.
Course 8 Health Safety Environment and fire (HSEF) Part 2
Safety Precautions to be undertaken while working at the office

 follow good storage and stacking standards and good housekeeping practice

 Avoid accumulation of water on floors
 Avoid trailing cables, obstacles, cluttered materials and equipment in aisles
corridors, entrance ways and stairways
 Poor lighting in the workplace is associated with an increase in accidents
 Wear appropriate footwear for the task/environment
 Also adhere to the Safety Guidelines with Relation to Material Handling
Chemical hazards and chemical handling

 Cleaning materials, or any chemicals should not be stored next to combustible

materials like paper, clothes etc.
 It should always be kept away from electrical equipment
 The containers of such chemicals should be tightly sealed
 Chemicals should never be stored in incorrect containers
 Storage of chemicals: read MSDS (material safety data Sheet)
Management of waste

 Should be done by authorised Recyclers

 Three type of waste: organic waste, Electronic Waste, hazards waste.
 Expired oil, batteries and e-wastes like bulbs, cables and calculators should
also be disposed by authorized recyclers
 These items should never be disposed with other wastes or in the municipal
waste. As they can contaminate the soil, air and water bodies
 Wear personal protective equipment’s (PPEs)
Prohibition of sexual POSH ACT 2013
 The Protection of Women from Sexual Harassment at Workplace Act, 2013 (POSH
Act 2013) is a landmark legislation in India that seeks to protect women from
sexual harassment. This law has enabled Indian women to stand up for their rights
and assert their autonomy in the workplace. 
 Through this Act, the government has sought to provide women with a safe and
secure working environment and has put in place mechanisms to prevent and
redress complaints of sexual harassment.
 This Act was created to ensure that workplaces remain free from sexual
harassment and to provide a safe and secure environment for women.
 It also seeks to create awareness about the issue of sexual harassment and to
provide the necessary legal remedies for victims
 Internal Complaints Committees (ICCs) in organisations to address complaints of
sexual harassment and to create a safe working environment for women
employees. 
Key provisions of the POSH Act 2013 include:

 Every employer is required to display a notice in the organisation providing

details of the protection given to female employees against sexual
harassment.
 Employers must constitute an Internal Complaints Committee in their
organisation to address complaints of sexual harassment.
 A woman must head the ICC; at least half of its members should be women.
 Employers must take steps to prevent sexual harassment and ensure that the
victims are not victimised or discriminated against.
 Employers must provide necessary support and assistance to the complainant
and make arrangements for her work in case she has to be transferred.
Pre Recruitment process
Job Analysis: the process of gathering and analysing information about the content and
the human requirements of jobs, as well as, the context in which jobs are performed.
Job Description: A job description is a tool that explains the tasks, duties, function and
responsibilities of a position. It details who performs a specific type of work, how that
work is to be completed, and the frequency and the purpose of the work as it relates to
the organization's mission and goals.
Job evaluation: the process of comparing a job with other jobs in an organization to
determine an appropriate pay rate for the job. Four primary methods of job evaluations
used to set compensation levels are point factor, factor comparison, job ranking and job
classification
Talent acquisition: deals with the strategies, tactics and processes for identifying,
recruiting and retaining the human resources a company needs.