Top 13 Procurement KPIs & Metrics - What To Focus On and How To Measure
Top 13 Procurement KPIs & Metrics - What To Focus On and How To Measure
Top 13 Procurement KPIs & Metrics - What To Focus On and How To Measure
Tetiana Katrych
10 Oct 2022
The old saying "If you cannot measure it, you cannot improve it" holds as true as ever.
In today's competitive market, where it's not all about cost savings, tracking procurement
performance and aligning it with business goals and objectives is a must-have.
Keep reading to learn in detail about the top 13 most crucial procurement metrics, how to
track them, and what to focus on to drive the most value to your company.
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By choosing the right KPIs and with the help of manageable and actionable metrics, one can
significantly improve decision-making and have a clear picture of current performance levels.
In addition to the benefits mentioned above, here are some more reasons why you need
procurement KPIs:
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3. Delivery KPIs: Purchase Order Cycle Time, Emergency Purchase Ratio, Supplier Lead Time,
Vendor Availability.
Each category is a crucial element of an efficient procurement process and no single one
should be forgotten.
To ensure all the benefits that procurement management can offer, you need to implement a
comprehensive approach, focusing on the most overlooked KPIs in your company.
Cost-saving KPIs:
Procurement ROI
Procurement ROI is used to determine the overall profitability and cost-saving benefits of a
procurement function or investment.
It’s important to keep in mind that procurement ROI measures only the hard savings and
does not consider cost avoidance.
Therefore, it works best when correlated with other KPIs to get a complete picture of your
team's performance.
How to measure: Calculate the ratio of your annual cost savings to your internal yearly costs
of procurement.
Cost Reduction
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This procurement KPI helps measure the tangible hard savings achieved over a certain period
using cost management practices.
Cost reduction tells you how competent your procurement team is at driving savings and how
effective your cost management techniques are.
It also helps the procurement department optimize the supplier lifecycle and increase
efficiency by implementing supply chain analytics.
How to measure: Compare the old costs with the new costs for the same good or service.
Then break them down into different supplier categories and track the ones with the highest
savings.
Cost Avoidance
This metric helps the procurement department reduce future costs and prevent price
increases due to inflation or other economic factors.
Unlike cost reduction, cost avoidance targets strategic spend or soft savings that don’t
explicitly appear in the company's bottom line.
This is why it works best when paired with cost reduction, which is known for tracking hard
savings.
How to measure: Subtract the awarded bid total amount from the average.
The higher percentage of these strategically managed costs, the more potential for cost-
optimization arises.
While completely eliminating maverick spend is quite unrealistic, your task is to determine
whether its presence in your processes is as minimal as possible.
How to measure: Calculate the difference between the total approved spend (direct,
indirect, and service-related costs) and maverick spend.
Quality KPIs
Compliance Rate
Measuring compliance rate helps companies understand whether the supplier meets business
requirements.
It includes aligning with contractual and policy compliance, such as delivery time, the price
paid for goods, maximum reaction time in case of delays, payment mode, etc.
If this KPI rate drops, it may result in a high risk of increasing indirect or maverick spending
and thus hurt your bottom line.
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The procurement department can calculate the supplier defect rate based on defect types and
generate valuable insights into supplier performance and reliability.
This is especially important for industries like automotive and aerospace, where the stakes
are high and multi-tiered supplier bases are maintained.
How to measure: Divide the total number of defective products by the total number of units
tested.
A low purchase order accuracy may increase the company's operating costs. That's why it's
critical to ensure that the ratio of product/service delivered outside of the predefined service
target remains low.
How to measure: Extract the percentage of purchase orders with line item, pricing, quantity,
or delivery date/address errors from the total number of purchase orders over a certain
period.
Delivery KPIs:
Purchase Order Cycle Time
This KPI shows the total time spent on a purchase order throughout the procurement
process, from its creation to payment completion.
It excludes goods' production and delivery time and is measured in hours or days.
Purchase order cycle time is extremely valuable when it comes to identifying the right
supplier to respond to urgent orders and fulfilling them quickly.
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How to measure: Calculate the total time spent on purchase orders and categorize your
suppliers by cycle time:
It's also a sign of poor procurement planning and a lack of business efficiency.
It's typically measured in days, starting with the availability confirmation and ending with the
delivery.
If particular suppliers consistently fall short of projected lead times, action may be needed, as
this can start to affect your own company’s ability to meet demand.
How to measure: Subtract the PO acceptance time from the delivery time (goods and
receipts delivery).
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Vendor Availability
As stated earlier, a high ratio of emergency purchases isn't a good sign for your business.
Still, it's great to know that you have vendors that can respond to emergency demands if
needed.
When measuring supplier availability, you always know whom you can rely on in case of a
critical situation.
How to measure: Calculate the ratio of the number of times items were available with the
vendor to the total number of orders placed.
Inventory KPIs:
Inventory Aging
An inventory aging report provides key metrics on how quickly your inventory moves.
It contains a list of all available items that are grouped based on their time spent in
inventory.
This KPI is used to determine which inventory is slow-moving or obsolete and the costs
associated with storing and maintaining these items.
How to measure: To find inventory age, follow the formula: average inventory age =
[average inventory cost ÷ cost of goods sold] x 365.
This metric shows how often a company has sold and replaced inventory during a given
period.
It helps businesses measure the effectiveness of inventory management and make better
decisions on pricing, manufacturing, and purchasing.
A low inventory turnover ratio may indicate weak sales or excess inventory, while a higher
ratio indicates strong sales but may also mean inadequate inventory stocking.
How to measure: Divide the inventory days by 365 and flip it. For example, if inventory has
been in stock for 55 days, then the formula will be the following = 1 / (55/365) = 6.6. This
means you can sell and replace the stock of goods about 6 to 7 times a year.
What to Focus On
As you can see, there are many procurement key performance indicators to choose from, and
tracking them all at once may not be a good option, as it can easily lead to confusion, poor
measurement, and extra work.
It's better to narrow down the list to only those KPIs that are most critical for you at the
moment, and that will help drive your strategy and improve poorly optimized processes.
Let's discover how to select the most relevant procurement KPIs for your business.
Prioritize
Choose one or a couple of metrics that will directly contribute to each of your procurement
goals.
Take into consideration how hard it may be to track specific KPIs and how many individuals
you have available for this task, as it will also contribute to the final results.
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2. Does this KPI align with the overall company objective and strategy?
3. Does the KPI cover a wide array of procurement perspectives?
4. Do we have enough people to measure it properly?
5. Will the KPI have the potential to help us solve the current procurement challenges?
Allocate the KPI responsibilities to concerned teams and individuals and give them
appropriate deadlines to collect information and prepare reports.
Make It Systematic
Don't forget to check your KPIs regularly, e.g., monthly, quarterly, or by other predefined
reporting frequencies.
Regular monitoring helps identify when your business is under-or-over-performing and what
might have happened during that period to cause a change.
Share your findings with relevant parties regularly, since many goals in an organization are
interconnected. This ensures everyone is on the same page.
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