Level (Nivel): B1 PRE-INTERMEDIATE | Date (Fecha): SUNDAY

January,30th 2022
Teacher (Profesor/a): Alexandra Constante
Unit (Unidad): Unit 9 C-D Achievements, 10 A-B Values
Lesson Topic (Tema de la lección): If I don't pass this exam, I won't be
very happy.
Lesson Objectives (Objetivos de la lección)
Deal with problems on the phone.
Write a personal profile.
Use the second conditional.
Use multi-word verbs.
Use quantifiers and too / not enough correctly.
Make nouns from different verbs.
Level (Nivel): BI PRE-INTERMEDIATE |Date (Fecha): SUNDAY February, 6th
2022

Teacher (Profesor/a): Alexandra Constante

Unit (Unidad): Unit 10 C-D Values / Unit Test 9-10

Lesson Topic (Tema de la leccion): Can I exchange it for something

else?
Lesson Objectives (Objetivos de la leccion)
Use not very / a bit to sound polite.
Use formal and informal language in apology emails.
Use grammar and vocabulary learned about Units 9-10

Unit 10
10 A

a Math the activities to pictures 1-5.

Answers

a2
b5

c1

d4

e3

b Which things in the pictures do you think is the worst things to do?

Answers
Parking your car illegally.
Illegally downloading a film form internet.

c Do people in your country often do these things? Which?

Answers

Yes, they do. People in the Ecuador park in illegal places and illegally
downloading a film from internet

LISTENING

Read the text about downloading. Do you agree with Philip Pulman

Answers
Yes, I agree, people should not download movies illegally, they should buy
to support the director of the film.
a Complete the sentences from the listening with a verb Listen and check.

Answers

1 wanted

2 wasn’t

3 liked

4 was
5 wanted

b Look at the sentences in 3a. Choose the correct option, a or b, to

complete the sentences

Answers

1b

2b

3a
f Think of two different ideas to complete each sentence

Answers

1 If it wasn’t against the rules, I’d like to play my cell phone at work

2 If it wasn’t so expensive, I’d buy a new computer

3 I won the competition if I practiced

VOCABULARY
a What’s happening in each picture below? Choose the best thing to do
next from the two phrases
Answers

carry on driving

look after a lost cat

hand in lost money to the police station

put off your arrangements

b Look at the multi-word verbs in bold

Answers

1 look after take care of something or someone

2 put off decide or arrange to do something at a later time

3 carry on continue doing something

4 hand in give something to someone in a position of authority

c Do you always tell the truth?

It is always better to tell the truth that later they discover the lie

10 B

a How do you know when someone is lying? Think of three different ways
and tell a partner. Think:

. what they say

. voice

. eyes

. body
Answers:

Change the maner of looking, they do not look directly into the eyes.

The body of the person telling lies remains restless.

They contradict themselves in the things they express

b Do you know of any games where you have to lie?

Answers:
Yes, I do. I know a game that is among us, in which you have to lie to win
LISTENING

a Listen to the introduction to a radio show called

I can't believe it! Answer the questions.

1 What topic are the players going to talk about?

2 How many lies will each player tell?

Answers
1 (famous) world record breakers

2 two

b Michael, a player on / can't believe it!, is going to talk about Usain Bolt.
What do you know about him?

Answers:

He knows from Usain Bolt that:

Usain Bolt from Jamaica. Well, Bolt has been in the Jamaican Olympic

team since 2004. He was only 17 when he was chosen. He’s 1.95m
tall – that’s a lot taller than most runners.

f Look at the men in the other two pictures. Answer the questions.

1 Where do you think each man is from?

Are American and Japanese

2 What sport/activity is each man doing?

The first man is a fighter (sumo) and the ot an Austronaut

3 What world records do you think they broke?

Going to the moon and being the strongest fighter in his category

Answers

Konishiki: 1 heaviest professional sumo wrestler 2 has been a musician, has

acted in films, has had own radio show and TV cookery show

Kittinger: 1 broke three world records when he jumped to earth from

stratosphere 2 has written a song, has helped Felix Baumgartner try to
break his records

GRAMMAR
a Look at the sentence about Konishiki Yasokichi. Does he have a radio
show now?

He's had his own radio show for many years.

Answer

Yes, I have.

b Complete the rule with the words present and past.

We can use the present perfect to talk about something

that started in the_____and continues in the______.

Answers:
past; present

c Look at two more sentences from the listening.

Choose the correct words. Then complete the rules.

1 Kittinger has held his record for / since over 50 years!

2 He’s been in yhe Jamaican Olympic team for /since 2004

Answers
1 for 2 since

for; since

e Complete sentences with past participles of verbs in parentheses and a

tense phrase with for or from. I cross four true sentences and two lies.

1 I’ve lived (live) in my house/flat in the 2005

2 I’ve been (been) a student here in the 2006

3 I’ve had (have) my mobile phone in the 2007

4 I’ve knew (know)

5 I’ve went (want) for Christmas

6 I’ve owned (own) my bback com back

VOCABULARY

a Look at the pictures on the page. Which sports and activities can you
see? Make a list.

Answers

ice skating
jogging
surfing snowboarding

b Have you ever tried any of the sports in the photos? Would you like to?

Yes, I have tried running is a very healthy sport

a In your country, is it okay to complain in a store? What are people

complaining about?

Answers

In my country is it okay to complain in a store, People often complain

about prices in stores

b What are these people complaining?

1 This pizza is much

2 I bought this watch

3 I ordered the rug

4 I’ve been in this queue

Answers

1 price

2 quality
3 delivery

4 service

c Have you had any similar problems recently?

Answers

Yes, I have. I've been in your queue for 20 minutes

d Read the title of the text below. Are you surprised by the information?
No, not at all

GRAMMAR

a Look at the complaints and answer the question

The service is not good enough

31% are too embarrassed to complain.

There aren't enough shop assistants.

The queue isn't moving quickly enough.
There are too many people in the pool.
There's too much salt on my food.

I Which of the underlined words say something is ... ?

a more than the right amount

b less than the right amount

2 Do we put enough before or after ... ?

a adjectives
b adverbs c nouns

3 Which word do we use after too with ... ?

a countable nouns

b uncountable nouns

Answers

1 a too b not enough

2 a after, b after, c before

3 a many, b much

b Choose the correct options to complete the complaints

The water was too much/ too cold

There were too much/ too many children running around

The room wasn’t warm enough/enough warm.

There was too/ too much noise, so we couldn’t here everything

There weren’t enough seats/ seats enough for everyone

We didn’t stop for long enough/enough long in each place

Answers

1 too

2 too many
3 warm enough

4 too much

5 enough seats

6 long enough
LISTENIG
a Listen to a radio programme about the survey

1 What two countries are the guests from?

2 Are the guests surprised by the survey results?

1 Brazil, China

2 yes (Clara); no (Feng)

b Complete the sentences with words from 4a

Do you have a good c - of shops where you live?

When was the last time you made a c-in a shop?

3 Does it annoy you when you have to q-in a shop?

Have you ever bought something online that was different from the d-
when it arrived?

5 Have you ever had a problem with the d- of something you bought?

6 What's the worst d- you've ever made when buying something?

Answers
1 the same day

2 shout

3 description

4 decision

5 manager, director

6 explain, angry
7 felt, enjoyment

10 C

LISTENING

Look at the notice in a shop. Match the highIighted words with the
definitions.
 For customers who wish to returngoods to
this shop
We will give a refund or exchange

you bought the goods less than 14 days

ago
you have a receipt.

1 receipt a piece of paper that shows how much you paid for
something

2 exchange to change a product you bought for a different one

3 refund money given to you when you return something to a shop

4 goods products something which is sold in a shop

Watch or listen to Part 1.What does Leo want to return? Why? Why isn't it
possible?

the football clock

He doesn’t like football.

He doesn’t have the receipt.

USEFUL LANGUAGE

a.- Look at the phrases. Which of the phrases did you hear in Part 1?
Watch or listen again and check. Tick the phrases.

Returning something to a shop

Could you help me, please? X

I'd like to return this clock, please. X

It doesn't fit.
I've changed my mind.

It was a p resent, but [I 've already got one].

I'd like a refund .

Can I exchange it for something else?

Complaining

Could I speak to the manager, please? X

I'd like to make a complaint. X

I've been here for [a very long time].

Your sales assistant hasn't been very helpful.

This isn't what I ordered.

It doesn't work.

c.- Now look at the phrases that shop assistants use. Complete them with
the missing words . Listen and check.

refund receipt replace sorry right away exchange

1 Would you like to exchange it for something?

2 Do you have a receipt ?

3 I 'm terribly sorry

4 I'll ask someone to look at th at for you right away

5 I'll replace it immediately

6 I'll give you a full refund

d.-Complete the conversations with words from 2a and 2c.

Where are the people in each conversation?

1
A I 'd like to make a complaint

B What's the problem?

A This phone doesn't work , It's completely dead.

B I 'm terribly sorry. I'll ask someone to look at that for you
right away.

A I ' d like to exchange these jeans please. They don't fit -

they're too small.

B OK. Do you have a receipt ?

A Yes, here you are.

A Excuse me?

B Yes, sir?

A We've been here for an hour, but we haven't ordered yet.

B I 'm terribly sorry, sir, but we're extremely busy. We'll be with you as
soon as we can .
A Right. Could I speak to the manager , please?

LISTENING

A.- Leo is going to speak to the manager about his clock . Do you think
he will get a refund? Why / Why not? Watch or listen to Part 2 and check .

Leo doesn’t get a refund, but the manager offers him an exchange.
B .-Watch or listen again . Answer the questions .
1 What three questions does the manager ask Leo?

• What seems to be the problem ?

• Is there anything wrong with it ?

• Why do you want a refund ?

2 What reasons does Leo give for returning the clock?

It was a present and he’s not a big football fan

3 Why does the manager agree to let Leo return the clock?

because it was a present

4 What does Leo decide to do in the end?

He decides to keep the clock.

5 What reason does he give for his decision?

He says, ‘It might be useful

C.-What was the last thing you returned to a shop? Why did you return it?

The last thing he returned to a store was a watch, he returned it because

it was defective.

CONVERSATION SKILLS

a.- Look at the pairs of sentences . Which sentence in each pair is more
polite? Which did Leo use?

1 a It 's a bit ugly. 2 a It' s not very adult.

b It's ugly. b It's childish.

Leo used the more polite sentences

b.- Choose the correct words to complete the rules.

To describe a problem more politely, we use:

• not very / a bit + negative adjective

• not very / a bit + opposite positive adj ective

c.-Write two ways to say each adjective more politely .

1 dirty: a bit dirty , not very clean
2 slow: not very quick , a bit slow

3 rude: not very polite, , a bit rude

4 cold: a bit cold, , not very warm

10 D

LISTENING AND SPEAKING

What would you do in these situations? Read and make notes.

1 You invite a lot of people to a part y and ask them to reply to your
invitation. However, some people don't reply.

I would write to them again to see if they respond and if not, then
do nothing.

2 You go into a shop and the two shop assistant s continue having
a pri vate conversation and do not offer you any help.

I would call the manager to say he deals with the store clerks.

Listen again and answer the questions.

1 What did Tim want to ask the shop assistants?

the price of some jeans

2 What did he do when the shop assistant s didn't help him?

left the shop

3 What would Vicki do if she was the manager of a company?

reply to every customer

4 What does she say she won't do in the future?

use the company again
 5 Why did Rebecca want people to reply to her invitation?

so she’d have enough food and drink

6 Why did she feel embarrassed at her party?

she made too much food

Think of an experience you had where you felt someone's behaviour was
rude. Make notes. Use the questions to help .
• When? • Who? • Where? • What happened? • What was
the result?

A year ago, in a store, a seller did not have the character to sell a watch
that I liked, in the end I did not buy it because I did not like his treatment.

READING

a Read the three apology emails . Which email is about ... ?

1 b customer service

2 c work
3 a a social situation

b Read the emails and answer

1 What is each person apologising for?

a leaving early

b long delivery time

c rearranging tomorrow’s meeting

2 What offer or suggestion does each person make?

a come round (to our house) for dinner

b offering 10% discount (on next book she buys)

c meet next Monday afternoon

WRITING SKILLS Formal and informal language

a Look at the sentences from the texts in 2a. Match 1-4 with a- d.

Informal Semi -formal More formal

language

1 Hi Jac k and Dear Celia, Dear Mrs Palmer,

Brenda ,

2 A quick message I'm writing to let you We are writing to

to say know

3 We're really sorry I'm very sorry to ... We are writing to

... apologise

4 All the best, Don Best wishes, Katie Yours sincerely, Keith
Hughes

a.- reason for wrting 2 b.- sign off 4 c .- greeting 1 d.-

apology 3

c.- Make this email between two close friends more informal. Use the
examples in 3a to help you .

Dear Hi Mark,
I hope you’re well. I am writing you a A quick message to say we

got the invitation to your party. We apologise, I’m really sorry,

but we can’t come. We’re going to a wedding that day. We’ll be in

touch soon.

Yours sincerely All the best,

Paul
VOCABULARY

Apologise: Pedir disculpas

Discount: Descuento

Offering : Ofrecimietno
Wedding: Boda

Shame: Vergüenza: