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    ISO-Corrective Action

    Uploaded by

    noufal27
    This document outlines the process for handling non-conformances. It defines responsibilities, inputs, and outputs for identifying non-conformances through internal audits, complaints, or inspections. The process involves communicating the issue, analyzing the root cause, developing a corrective action plan, implementing and monitoring the plan, and reviewing results during management meetings to ensure improvements. The goal is to address problems and identify opportunities for improving processes and the overall integrated management system.

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    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd

    ISO-Corrective Action

    Uploaded by

    noufal27
    39 views4 pages
    This document outlines the process for handling non-conformances. It defines responsibilities, inputs, and outputs for identifying non-conformances through internal audits, complaints, or inspections. The process involves communicating the issue, analyzing the root cause, developing a corrective action plan, implementing and monitoring the plan, and reviewing results during management meetings to ensure improvements. The goal is to address problems and identify opportunities for improving processes and the overall integrated management system.

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    This document outlines the process for handling non-conformances. It defines responsibilities, inputs, and outputs for identifying non-conformances through internal audits, complaints, or inspections. The process involves communicating the issue, analyzing the root cause, developing a corrective action plan, implementing and monitoring the plan, and reviewing results during management meetings to ensure improvements. The goal is to address problems and identify opportunities for improving processes and the overall integrated management system.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    39 views4 pages

    ISO-Corrective Action

    Uploaded by

    noufal27
    This document outlines the process for handling non-conformances. It defines responsibilities, inputs, and outputs for identifying non-conformances through internal audits, complaints, or inspections. The process involves communicating the issue, analyzing the root cause, developing a corrective action plan, implementing and monitoring the plan, and reviewing results during management meetings to ensure improvements. The goal is to address problems and identify opportunities for improving processes and the overall integrated management system.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 4

     

     
     
     
     
    AMENDMENT HISTORY

    Rev. Approved by Signature


    Date Description of Change Prepared by Signature
    no.

    Initial Release of Management Resident Manager


    00 15.11.2016
    Document Representative

    Page 1 of 4                                                                                                              
       
     
     
     
    1. PURPOSE:

    To ensure non-conforming services are controlled to prevent them from impacting on quality and to ensure that
    potential/actual problems and opportunities for improvements to processes and the overall IMS are identified and
    responded.

    2. SCOPE OF APPLICATION:

    Applicable to the staff responsible for identifying, investigating and taking action in order to address non-
    conformances, arising from internal audit, customer complaints, observations during general working practice or
    product non conformance noted during inspection.

    3. RESPONSIBILITY:

    All Employees

    Incharge - MR

    4. PROCESS
    Page 2 of 4                                                                                                              
       
     
     
     
    Responsibility Input Process Flow Output Document No.
    Reports on
    internal Identify the Nonconforming Product / Non
    Incharge - MR nonconformity conformance --
    Material / Service / Customer complaints
    / Customer Details
    Complaints
    Incharge – MR
    Non
    conformance Communicate to Concerned person for the
    Root Cause
    product / reason of non conformance and decide the --
    Analysis
    material / root cause of the problem
    service

    Incharge – MR
    Corrective
    Root Cause Plan and prepare a appropriate course of
    Action SAL-FRM-002
    Analysis action to stop the problem occurring Report

    Incharge – MR
    Evaluating appropriate action to prevent Corrective
    Corrective
    occurrence of potential nonconformities Action SAL-FRM-002
    Action Report
    Report
    and implement the preventive action taken

    Incharge – MR

    Documenting the results of analysis of Corrective


    Corrective
    potential root causes and the actions taken Action SAL-FRM-002
    Action Report
    Report

    Incharge – MR
    Not Ok 

    Corrective Monitor the Verification


    results of --
    Action Report of Results
    actions taken

    Incharge - MR
    Ok 

    Review preventive action results in the


    management review meeting to determine
    Corrective MRM
    if desired results were achieved MRM-FRM-001
    Action Report minutes

    Regularize, Do PDCA

    5. Reference Documents:

    Page 3 of 4                                                                                                              
       
     
     
     
    QF-SAL-002 Corrective Action Report

    MRM-FRM-001 Minutes of Management Review Meeting

    Page 4 of 4                                                                                                              

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