Tickets
Tickets
Tickets
1.The carrier’s conditions of carriage apply. The conditions governing the transport service with Trenord are available on the website www.trenord.it.
2.The ticket can be used for just one journey on the route and in the direction indicated.
3.The ticket is already validated and is valid from the date/time indicated on this receipt for 3 hours for up to 50 km, 6 hours for up to 200 km and 24 hours for over 200 km.
4.The ticket must be presented either in paper format or on a digital device that allows for the correct visualisation of files in .pdf, when requested by inspection personnel.
5.The ticket may not be changed. The departure time may not be brought forward. Only for special fare Malpensa Express tickets, in the case of changes to flight times of more than
three hours before or after the train departure, can customers travel outside of the permitted times if they present the inspection personnel with justification received from the airline.
Depending on departure time, the transport service may be carried out by Trenitalia(www.trenitalia.com), Trenord(www.trenord.it), or a combination of the aforementioned service.
For information, purchases and changes to the ticket: go to www.trenitalia.com, download our App Trenitalia or call the Call Center at 892021 (toll number)