Sony KD 55x80j TV Reference Start Up & Help Guide

About Manuals
This TV comes with the following manuals. Please retain the manuals for future reference.
Setup Guide
• TV installation and setup.
Reference Guide (this manual) / Safety Documentation

• Safety information, remote control, troubleshooting,
wall-mount installation, specification, etc.
Help Guide (On screen Manual) • You can refer to the Help Guide with your
• Settings, functions, Internet smartphone.
connection, troubleshooting, etc.
• To open it, press the HELP button
on the remote control and select https://rd1.sony.net/
Help Guide. help/tv/iusltn1/h_usltn/
Setting menus are subject to change without notice.

IMPORTANT NOTICE
IMPORTANT – Read the End User Software License
Agreement before using your Sony product. Using your
product indicates your acceptance of the End User
Software License Agreement. The software license
Owner’s Record
agreement between you and Sony is available online at The model and serial numbers are located at the side
Sony website (https://www.sony.net/tv-software- and/or rear of the TV. Record these numbers in the
licenses/) or on your product screen. Press (Quick spaces provided below. Refer to them whenever you call
Settings) on the remote control and select [Settings]  upon your Sony dealer regarding this TV.
[System]  [About]  [Legal information]  [End user
license agreement]. Model Name
Note
Serial No.
• Images and illustrations used in the Setup Guide and this
manual are for reference only and may differ from the
actual product.
The 75” class has a 74.5 inch (189.3 cm) viewable image
size, the 65” class has a 64.5 inch (163.9 cm) viewable IMPORTANT NOTICE FOR MEXICO
image size, the 55” class has a 54.6 inch (138.8 cm) Operation of this equipment is subject to the following two
viewable image size, the 50” class has a 49.5 inch conditions: (1) It is possible that this equipment or device
(125.7 cm) viewable image size and the 43” class has a may not cause harmful interference and (2) this equipment
42.5 inch (108.0 cm) viewable image size (measured or device must accept any interference, including
diagonally). interference that may cause undesired operation.
For information related to certificate number, refer to the

Location of the identification label package label and / or product.
Labels for the TV Model No. and Power Supply rating are
located on the rear of the TV. Note: This product uses the following module for wireless
functionalities:
Model: DHUR-SY63
Brand: Wistron NeWeb Corporation
CAUTION
To prevent electric shock and blade exposure, do not use
this AC plug with an extension cord, receptacle or other
outlet unless the blades can be fully inserted.
• Operate the TV only on 110 V - 240 V AC (U.S.A./Canada
120 V AC).
2US
Note Notice for customers in the United States
• This television includes a QAM demodulator which should
allow you to receive unscrambled digital cable television of America and Canada
programming via subscription service to a cable service This equipment complies with FCC/IC radiation exposure
provider. Availability of digital cable television limits set forth for an uncontrolled environment and meets
programming in your area depends on the type of the FCC radio frequency (RF) Exposure Guidelines and
programming and signal provided by your cable service RSS-102 of the IC radio frequency (RF) Exposure rules. This
provider. equipment should be installed and operated keeping the
radiator at least 20 cm or more away from person’s body
(excluding extremities: hands, wrists, feet and ankles).
Safety Information This device and its antenna(s) must not be co-located or
operating with any other antenna or transmitter except
Grant condition.
Notice for customers in the United States
of America Compatible Wall-Mount Bracket US
Information
Supplier’s Declaration of Conformity Use the following Sony Wall-Mount Bracket with your TV
Trade Name: SONY model.
Model: KD-75X80J / KD-75X80CJ / KD-75X79J /
KD-65X80J / KD-65X80CJ / KD-65X79J / KD-55X80J / Sony TV Model No.
KD-55X80CJ / KD-55X79J / KD-50X80J / KD-43X80J
Responsible Party: Sony Electronics Inc. KD-75X80J / 75X80CJ / 75X79J /
Address: 16535 Via Esprillo, San Diego, CA 92127 U.S.A. 65X80J / 65X80CJ / 65X79J /
Telephone Number: 858-942-2230 55X80J / 55X80CJ / 55X79J
Sony Wall-Mount
SU-WL855*1
FCC Related Information Bracket Model No.
This equipment has been tested and found to comply with Use with other Wall-Mount Brackets*2 may cause instability
the limits for a Class B digital device, pursuant to Part 15 of and could result in property damage or injury.
the FCC Rules. These limits are designed to provide
reasonable protection against harmful interference in a *1 Only on limited region/country/TV model.
residential installation. This equipment generates, uses and *2 For instructions on using the Wall-Mount Bracket with
can radiate radio frequency energy and, if not installed and your TV please go to https://www.sony.com/am/
used in accordance with the instructions, may cause support for your TV model and download “Wall-Mount
harmful interference to radio communications. However, Bracket”.
there is no guarantee that interference will not occur in a
particular installation. If this equipment does cause harmful
interference to radio or television reception, which can be
To Customers
determined by turning the equipment off and on, the user Sufficient expertise is required for TV installations. Be sure
is encouraged to try to correct the interference by one or to subcontract the installation to a Sony dealer or licensed
more of the following measures: contractor and pay adequate attention to safety during the
• Reorient or relocate the receiving antenna. installation.
• Increase the separation between the equipment and
receiver. Before setting up your TV
• Connect the equipment into an outlet on a circuit Some TV models are packaged with a detached Table-Top
different from that to which the receiver is connected. Stand so you can mount your TV to a wall right away. See
• Consult the dealer or an experienced radio/TV technician “Installing the TV to the Wall” if you want to mount the TV
for help. to a wall. If you are not mounting the TV to a wall, you will
need to attach the Table-Top Stand (refer to the Setup
Pursuant to FCC regulations, you are cautioned that any
Guide).
changes or modifications not expressly approved in this Be sure to consider the following while setting up your TV:
manual could void your authority to operate this
• Disconnect all cables when carrying the TV.
equipment.
• Carry the TV with the adequate number of people; larger
size TVs require two or more people.
• Correct hand placement while carrying the TV is very
Safety and Regulatory important for safety and to avoid damage.
5 GHz bands are restricted to indoor operations only.
Notice for customers in Canada

This device contains licence-exempt transmitter(s)/
receiver(s) that comply with Innovation, Science and
Economic Development Canada’s licence-exempt RSS(s).
Operation is subject to the following two conditions:
(1) This device may not cause interference.
(2) This device must accept any interference, including
interference that may cause undesired operation of the
device. • Ensure your TV has adequate ventilation, refer to the
To prevent radio interference to the licensed service, this safety documentation.
device is intended to be operated indoors and away from • For best picture quality, do not expose the screen to direct
windows to provide maximum shielding. Equipment (or its illumination or sunlight.
transmit antenna) that is installed outdoors is subject to • Avoid installing the TV in a room with reflective wall and
licensing. floor materials.
• Avoid moving the TV from a cold area to a warm area.
High-power radars are allocated as primary users (i.e. Sudden room temperature changes may cause moisture
priority users) of the bands 5250-5350 MHz and condensation. This may cause the TV to show poor
5650-5850 MHz and that these radars could cause picture and/or poor color. Should this occur, allow
interference and/or damage to LE-LAN devices. moisture to evaporate completely before powering the TV
on.
3US
Securing the TV
Sony strongly recommends taking 1 2 Screw hole on the rear cover
measures to prevent the TV from
toppling over.
Unsecured TVs may topple and result VS
in property damage, serious bodily (supplied)
injury or even death.
M6 machine screw
Preventing the TV from Toppling (not supplied)
• Secure the TV to a wall and/or Stand. Rope or chain
• Do not allow children to play or climb on furniture and TV (not supplied)
sets.
• Avoid placing or hanging items on the TV.
• Never install the TV on:
— slippery, unstable and/or uneven surfaces.
— furniture that can easily be used as steps, such as a
chest of drawers.
• Install the TV where it cannot be pulled, pushed, or
knocked over.
• Install the TV so that the TV’s Table-Top Stand does not
protrude out from the Stand (not supplied). If the
Table-Top Stand protrudes out from the Stand, it may
cause TV set to topple over, fall down, and cause personal 4
injury or damage to the TV. 1.5 N·m
Screw {15 kgf·cm}
(not supplied)
The length of the M6 machine screw differs depending

on the rope or chain diameter. Please refer to below
illustration.
• Route all AC power cords and connecting cables so that 10 mm - 12 mm
they are not accessible to curious children.
Recommended Measures to Secure the

TV Screw (M6)
Consider the following measures when securing your TV to
a Stand (not supplied). Rope or chain
1 Secure the Stand for the TV. VS
Make sure the Stand can adequately support the weight
of the TV. Use two angle braces (not supplied) to secure
the Stand. For each angle brace use the appropriate
hardware to:
• Attach one side of the angle brace to the wall stud.
• Attach the other side to the Stand.
Angle brace
(not supplied)
Stand
2 Secure the TV to the Stand.

Use the optional hardware listed as follows (not
supplied):
• M6 machine screws (screwed into the TV’s rear cover).
• A screw or similar (attach it to the Stand).
• Rope or chain (strong enough to support the weight of
the TV). Make sure that there is no excess slack in the
rope or chain.
4US
3 Anchor the TV to the wall by using bolts, wall anchor and
chain (or rope). The BRAVIA® 4K TV Experience
Wall-mount holes VS (supplied) Thank you for choosing Sony! Your new BRAVIA® TV
opens the door to the “4K TV Experience”. This
document will help you get the most out of your TV.
Please take a moment to register your TV at:
U.S.A.: https://productregistration.sony.com
Canada: https://www.sony.ca/registration
Rope or
chain (not
supplied) Four Steps to a 4K TV Experience
Set, Source, Sound, and Setup.
1 Set
Now that you have made the best selection in LED
backlit LCD TV technology, be sure to remove all of the
accessories from the packaging before setting up your
US
TV.
2 Source
M6 eye bolts (not supplied) To experience the stunning detail of your BRAVIA TV,
you need access to HD programming.
• Upgrade your signal or content source to
high-definition (4K) by contacting your HD service
provider.
• Bring the astonishing resolution of your Sony 4K
Ultra HD TV to life with Sony 4K Ultra HD Blu-ray
Player. (The availability depends on region)
Wall-anchor • Receive over-the-air HD broadcasts with an
(not supplied) HD-quality antenna connected directly to the back
of your TV.
Visit https://www.antennaweb.org for more
information on antenna selection and setup.
• Discover the wealth of entertainment now available
on super-high resolution Blu-ray Disc™ player and
other Sony HD equipment.
3 Sound
Complete the high-definition experience with a
BRAVIA Sync™ surround sound system or A/V
receiver from Sony.
4 Setup
Please refer to below illustration for M6 eye bolt length. Install your TV and connect your sources. To help
10 mm – 12 mm assure the highest quality for your HD experience, use
Premium High Speed HDMI (High-Definition
Multimedia Interface) cables.
This TV displays all video input signals in a resolution of
M6 eye
3840 dots × 2160 lines.
bolt
VS
TV’s rear cover Note
• For details of supported formats, refer to the
Note “Specifications” in this manual.
• Your TV is shipped with screws attached to the rear of the • For supported PC formats, refer to the online Help Guide.
TV depending on the TV model. (They are fastened in the
screw holes for wall mounting.) Be sure to remove the
upper two screws prior to anchoring the TV to a wall.
• Securing the TV to the Stand without securing the TV and
the Stand to the wall provides minimum protection
against the TV toppling over. For further protection, be
sure to follow the three measures recommended.
5US
 GUIDE: Display the digital program
guide of TV or Cable/Satellite box*3.
Remote Control and TV DVR: Display the Rec list of DVR*3.
The remote control shape, layout, INPUT: Display and select the input
availability and function of remote source, etc.
control buttons may vary depending on
(Quick settings): Display Quick
your region/country/TV model/TV
Settings.
settings.
BACK
MIC HOME
 VOL +/– (Volume)

JUMP
MUTE*4
CH +/– (Channel)
 AUDIO: Select the sound of

multilingual source or dual sound
(depend on program source).
SUBTITLE/CC
HELP: Display the Help menu.
///
 REC: Record the currently viewed
program on DVR*3.
DISPLAY: Display information.
  (Power)
 (Google Assistant): Use Google
Assistant*1*2.For hints on how to  Remote Control sensor / Light
control your TV, press the Google sensor / LED
Assistant button on the remote control
and say “voice hints”.*1 *1 Only on limited region/country/TV model/
language.
//// : On screen menu *2 Google Assistant requires an Internet
navigation and selection. connection.
TV: Display TV channel list or switch to *3 [Cable/Satellite box setup] setting is required.
*4 Accessibility shortcut is available by pressing
input. and holding MUTE.
  (Power)
Number buttons
For more information,
(dot) refer to the Help Guide.
APPS
 YouTube™ / NETFLIX / Disney+ /

Guidelines for IR Remote Control
Prime Video / Color buttons
• Point your remote control directly at the IR
sensor located on your TV.
6US
• Make sure that no objects are blocking • Follow the instruction guide provided
the path between the remote control and with the Wall-Mount Bracket for your
the IR sensor on your TV. model. Sufficient expertise is required in
installing this TV, especially to determine
the strength of the wall for withstanding
the TV’s weight.
• Sony is not liable for any damage or injury
caused by mishandling or improper
installation.
• The length of the screw for Wall-Mount
Bracket differs depending on the US
Wall-Mount Bracket thickness. Please
refer to below illustration.
10 mm – 12 mm
Screw (M6)
Wall-Mount Bracket
VS
• Fluorescent lamps can interfere with your
• Be sure to store the unused screws and
remote control; try turning off the
Table-Top Stand in a safe place until you
fluorescent lamps.
are ready to attach the Table-Top Stand.
• If you are having problems with the
Keep the screws away from small
remote control, reinsert or replace your
children.
batteries and make sure that they are
correctly inserted. Note
• Read the supplied safety documentation for
additional safety information.
* Only on limited region/country/TV model.
Using the optional Wall-Mount Bracket

Installing the TV to the Wall (Except SU-WL855) (not supplied)
This TV’s instruction manual only provides
Using the optional Wall-Mount Bracket the steps to prepare the TV for Wall-Mount
(SU-WL855 only)* (not supplied) installation before it is installed on the wall.
To Customers:
For product protection and safety reasons, Your TV can be mounted to a wall using a
Sony strongly recommends that installation suitable Wall-Mount Bracket (not supplied).
of your TV be performed by Sony dealers or If the Table-Top Stand is attached to the TV,
licensed contractors. Do not attempt to the TV may require detaching the Table-Top
install it yourself. Stand; see “Detaching the Table-Top Stand
from the TV”.
To Sony Dealers and Contractors: Prepare the TV for the Wall-Mount Bracket
Provide full attention to safety during the before making cable connections.
installation, periodic maintenance and
examination of this product. For product protection and safety
Wall-Mount Bracket Installation reasons, Sony strongly recommends that
Information installation of your TV on the wall be
For instructions on Wall-Mount Bracket performed by qualified professionals. Do
installation, see the Installation Information not attempt to install it yourself.
(Wall-Mount Bracket) on the Sony Customer • Follow the instruction guide provided
Support website for your TV model at the with the Wall-Mount Bracket for your
following address. model. Sufficient expertise is required in
https://www.sony.com/am/support installing this TV, especially to determine
the strength of the wall for withstanding
the TV’s weight.
7US
• The screws for installing the Wall-Mount 1 Remove the screws from the rear of
Bracket to the TV are not supplied. the TV.
• The length of the screw for Wall-Mount
Bracket differs depending on the
Wall-Mount Bracket thickness. Please
refer to below illustration.
10 mm – 12 mm
Screw (M6)
Wall-Mount Bracket
VS
• Refer to the following table for
wall-mount hole pattern. 2 Attach the Wall-Mount Attachment
(supplied with the TV) to the rear of
Wall-mount hole
the TV (to make it parallel with the
Model Name pattern
wall).
×
KD-75X80J /
75X80CJ / 300 × 300 mm
75X79J
KD-65X80J /
65X80CJ / 300 × 300 mm
65X79J
KD-55X80J /
55X80CJ / 300 × 300 mm
55X79J
KD-50X80J 200 × 200 mm
KD-43X80J 200 × 200 mm
VS
1.5 N·m
{15 kgf·cm}
3 Attach the Wall-Mount Bracket (not

supplied) using the screws (not
supplied).
Wall-Mount Bracket
(not supplied)
• Be sure to store the unused screws and

Table-Top Stand in a safe place until you
are ready to attach the Table-Top Stand.
Keep the screws away from small
children.
Note
• Read the supplied safety documentation for
additional safety information.
• For more detailed information, visit Sony
Customer Support website.*
* Only on limited region/country/TV model.
Screw
(not supplied)
8US
Note • Take care when removing the Table-Top
• If using an electric screwdriver, set the Stand from the TV to prevent it from falling
torque at approximately 1.5 N·m {15 kgf·cm}. over and damaging the surface that the TV
• Be sure to fasten the Wall-Mount is sitting on.
Attachment when attaching them to the TV. • Do not remove the Table-Top Stand for any
Use only a flat head screwdriver to install reason other than to install corresponding
the Wall-Mount Attachment. Use of another accessories on the TV.
tool might result in over torqueing the • Be sure the TV is vertical before turning on.
Wall-Mount Attachment and damaging the To avoid uneven picture uniformity do not
TV. power on the TV with the LCD panel facing
down.
Detaching the Table-Top Stand from the
TV
US
1 Remove one side of the Table-Top
Stand at a time. Firmly hold the
Table-Top Stand securely with both
Troubleshooting
hands while the other people lift up General troubleshooting for issues like:
the TV. black screen, no sound, frozen picture, TV
does not respond, or network is lost, do the
following steps.
1 Restart your TV by pressing the power
button on the remote control for about
five seconds. The TV will restart. If the TV
does not recover, try unplugging the AC
power cord then press the power button
on the TV and release it. Wait for two
minutes, and plug in the AC power cord.
Or, press the power button on the TV for
about 40 seconds until the TV turns off.
2 Refer to the Help menu by pressing HELP
on the remote control.
3 Connect your TV to the Internet and
perform a software update. Sony
recommends you to keep your TV
software updated. Software updates
provide new features and performance
improvements.
4 Visit Sony support website (information
provided at the end of this manual).
2 Repeat the previous step and 5 Perform the factory data reset.
remove the other side of the When you plug in the TV, the TV may not
Table-Top Stand. be able to turn on for a while even if you
Note press the power button on the remote
• Three or more people are required to detach control or the TV.
the Table-Top Stand. It takes time to initialize the system. Wait for
• Be careful not to use excessive force while
about one minute, then operate it again.
detaching the Table-Top Stand from the TV
as it may cause the TV set to fall resulting in How to reset the TV to factory settings
personal injury or physical damage to the
TV. WARNING: The reset will clear all of your
• Take care when handling the Table-Top customized settings including the parental
Stand to prevent damage to the TV. lock setting.
• Be careful when lifting the TV as the • You can reset the TV to factory settings by
Table-Top Stand is detached, the Table-Top selecting [Factory data reset]. How to select
Stand may topple over and cause personal
injury. [Factory data reset], refer to the online Help
Guide.
9US
• To force factory data reset, unplug the AC Input/Output jacks
power cord. Press and hold  button on the CABLE/ANTENNA
TV, then plug in the AC power cord.
75 ohm external terminal for RF inputs
• For security purposes, be sure to remove all
personal and account information before
/ VIDEO IN
discarding, selling or passing your TV to Video/Audio input (mini jack)
someone else by: unlinking/unregistering, HDMI IN 1/2/3/4 (HDCP 2.3-compatible)
signing out of and deactivating all network Video:
services as well as factory reset the TV. 4096 × 2160p (60 Hz)*2*3, 4096 × 2160p
(24 Hz)*2, 3840 × 2160p (60 Hz)*3,
The remote control does not function.
3840 × 2160p (24, 30 Hz), 1080p (30,
• Replace the batteries.
60 Hz), 1080/24p, 1080i (60 Hz), 720p
The parental lock password has been (30, 60 Hz), 720/24p, 480p, PC
forgotten. Formats*4
• Enter 4357 for the PIN and enter the new PIN. Audio:
In eARC*5 (Enhanced Audio Return
The restricted profile password has been
Channel) mode
forgotten.
Refer to the online Help Guide for
• Perform the force factory data reset.
details.
Except eARC mode
5.1 channel linear PCM: 32/44.1/48/
For more information on
88.2/96/176.4/192 kHz 16/20/24 bits,
troubleshooting, refer to
the Help Guide. Dolby Audio, Dolby Atmos, DTS
eARC*5/ARC (Enhanced Audio Return
Channel/Audio Return Channel) (HDMI IN 3
only)*6
In eARC*5 mode
Refer to the online Help Guide for
Specifications details.
In ARC mode
System Two channel linear PCM: 48 kHz 16 bits,
TV system: Depend on your country/area Dolby Audio, Dolby Atmos, DTS
selection/TV model DIGITAL AUDIO OUT (OPTICAL)
NTSC: American TV Standard Digital optical jack (Two channel linear
ATSC (8VSB Terrestrial): ATSC compliant PCM: 48 kHz 16 bits, Dolby Audio, DTS)
8VSB  (Stereo mini jack)
NEXTGEN TV: ATSC 3.0 compliant (Single Headphone
tuner) 1, 2
QAM on cable: ANSI/SCTE 07 2000 (Does USB port 1 supports High Speed USB
not include CableCARD functionality) (USB 2.0)
Channel coverage: Depend on your USB port 2 supports Super Speed USB
country/area selection/TV model (USB 3.1 Gen 1)
Analog terrestrial: 2 - 69 / Digital LAN
terrestrial: 2 - 69*1 10BASE-T/100BASE-TX connector
Analog Cable: 1 - 135 / Digital Cable: (Depending on the operating
1 - 135 environment of the network, connection
Panel system: LCD (Liquid Crystal Display) speed may differ. The communication
Panel, LED Backlight rate and quality are not guaranteed.)
Speaker output: 10 W + 10 W Home Network supported files and
Wireless technology formats*4
Protocol IEEE 802.11a/b/g/n/ac REMOTE
Bluetooth® Version 4.2 RS-232C mini jack, IR IN mini jack
These jacks are for receiving the external
control signal.
10US
Power and others wall-mount hole pattern
Power requirements KD-75X80J / 75X80CJ / 75X79J: 300 ×
110 V - 240 V AC, 50/60 Hz (U.S.A./Canada 300 mm
120 V AC, 60 Hz) KD-65X80J / 65X80CJ / 65X79J: 300 ×
Power consumption 300 mm
In use KD-55X80J / 55X80CJ / 55X79J: 300 ×
KD-75X80J / 75X80CJ / 75X79J: 297 W 300 mm
KD-65X80J / 65X80CJ / 65X79J: 230 W KD-50X80J: 200 × 200 mm
KD-55X80J / 55X80CJ / 55X79J: 196 W KD-43X80J: 200 × 200 mm
KD-50X80J: 146 W wall-mount screw size (mm)
KD-43X80J: 107 W M6 (length: see “Installing the TV to the US
In standby*7*8 Wall”.)
Less than 0.5 W with 120 V AC and less Mass (Approx.) (kg) / (lb.)
than 0.5 W with 240 V AC
with stand
Screen size (measured diagonally) (Approx.)
KD-75X80J / 75X80CJ / 75X79J: 32.9 / 72.5
KD-75X80J / 75X80CJ / 75X79J: 189.3 cm /
KD-65X80J / 65X80CJ / 65X79J: 22.5 / 49.6
74.5 inches (75” class)
KD-55X80J / 55X80CJ / 55X79J: 16.6 / 36.6
KD‐65X80J / 65X80CJ / 65X79J: 163.9 cm /
KD-50X80J: 12.9 / 28.5
KD-43X80J: 10.5 / 23.2
KD‐55X80J / 55X80CJ / 55X79J: 138.8 cm /
without stand
KD-75X80J / 75X80CJ / 75X79J: 31.6 / 69.7
KD-50X80J: 125.7 cm / 49.5 inches
KD-65X80J / 65X80CJ / 65X79J: 21.6 / 47.6
(50” class)
KD-55X80J / 55X80CJ / 55X79J: 15.7 / 34.6
KD-43X80J: 108.0 cm / 42.5 inches
KD-50X80J: 12.3 / 27.1
(43” class)
KD-43X80J: 10 / 22.1
Display resolution (horizontal × vertical)
(pixels) Others
3840 × 2160 Optional accessories
Output rating Wall-Mount Bracket: SU-WL855
500 mA (for USB 1), 900 mA (for USB 2) (KD-75X80J / 75X80CJ / 75X79J / 65X80J /
65X80CJ / 65X79J / 55X80J / 55X80CJ /
Dimensions (Approx.) (w × h × d) (mm) / 55X79J only)
(inches) Operating temperature: 0 ºC – 40 ºC /
with stand 32 ºF - 104 ºF
KD-75X80J / 75X80CJ / 75X79J:
*1 2 – 36 for NEXTGEN TV scanning range in U.S.A.
1686 × 1045 × 410 / 66 1/2 × 41 1/4 × 16 1/4 *2 When 4096 × 2160p is input and [Wide mode]
KD-65X80J / 65X80CJ / 65X79J: is set to [Normal], the resolution is displayed as
1462 × 912 × 338 / 57 5/8 × 36 × 13 3/8 3840 × 2160p. To display 4096 × 2160p, set
KD-55X80J / 55X80CJ / 55X79J: [Wide mode] setting to [Full 1] or [Full 2].
*3 Refer to the on screen menu to set [HDMI
1243 × 787 × 338 / 49 × 31 × 13 3/8 signal format].
KD-50X80J: *4 Refer to the online Help Guide for details.
1126 × 718 × 286 / 44 3/8 × 28 3/8 × 11 3/8 *5 Only on limited region/country/TV model.
*6 Connect your audio system to the HDMI IN 3 to
KD-43X80J:
route TV audio to your audio system.
972 × 632 × 286 / 38 3/8 × 25 × 11 3/8 *7 Specified standby power is reached after the
without stand TV finishes necessary internal processes.
KD-75X80J / 75X80CJ / 75X79J: *8 Standby power consumption will increase
when your TV is connected to the network.
1686 × 969 × 72 / 66 1/2 × 38 1/4 × 2 7/8
Note
KD-65X80J / 65X80CJ / 65X79J: • Optional accessories availability depends on
1462 × 842 × 71 / 57 5/8 × 33 1/4 × 2 7/8 countries/region/TV model/stock.
KD-55X80J / 55X80CJ / 55X79J: • Design and specifications are subject to change
1243 × 719 × 71 / 49 × 28 3/8 × 2 7/8 without notice.
• Subscriptions for services and applications may
KD-50X80J: be required and additional terms, conditions
1126 × 653 × 70 / 44 3/8 × 25 3/4 × 2 7/8 and/or charges may apply when using Google
KD-43X80J: Assistant.
972 × 567 × 70 / 38 3/8 × 22 3/8 × 2 7/8
11US
Licensing Information
• The terms HDMI, HDMI High-Definition
Multimedia Interface, and the HDMI Logo
are trademarks or registered trademarks
of HDMI Licensing Administrator, Inc.
• Dolby, Dolby Vision, Dolby Atmos, Dolby
Audio, and the double-D symbol are
trademarks of Dolby Laboratories
Licensing Corporation. Manufactured
under license from Dolby Laboratories.
Confidential unpublished works.
Copyright © 1992-2020 Dolby
Laboratories. All rights reserved.
• Gracenote, the Gracenote logo and
logotype, “Powered by Gracenote” logo
are either registered trademarks or
trademarks of Gracenote, Inc. in the
United States and/or other countries.
• Google TV and related logos are
trademarks of Google LLC.
• For DTS patents, see
http://patents.dts.com. Manufactured
under license from DTS, Inc. DTS, Digital
Surround, and the DTS logo are registered
trademarks or trademarks of DTS, Inc. in
the United States and other countries.
© 2020 DTS, Inc. ALL RIGHTS RESERVED.
• Netflix is a registered trademark of Netflix,
Inc.
• TUXERA is a registered trademark of
Tuxera Inc. in the US and other countries.
• All other trademarks are the property of
their respective owners.
12US
5-025-059-11(1) US Setup Guide Sony Customer Support Lea este manual antes de usar el producto
U.S.A.:
FR Manuel de configuration https://www.sony.com/tvsupport
Centro de Asistencia de Sony
Canada: KD-75X80J / 75X80CJ / 75X79J
ES Guía de configuración https://www.sony.ca/support https://esupport.sony.com/ES/LA/
United States Canada Llame al número telefónico que aparece en
KD-65X80J / 65X80CJ / 65X79J
Television PT Guia de Configuração 1.800.222.SONY 1.877.899.SONY su póliza de garantía. KD-55X80J / 55X80CJ / 55X79J
Please Do Not Return the Product to the Store Por favor no devuelva el producto a la tienda
donde adquirió el producto.
Service à la clientèle Sony
Canada :
Setup Guide https://www.sony.ca/support Suporte ao Cliente Sony
États-Unis : https://www.sony.com.br/electronics/
Téléviseur https://www.sony.com/tvsupport support
Televisor digital a color con pantalla de cristal líquido Canada États-Unis
Televisor
Por favor, não devolva o produto à loja
1.877.899.SONY 1.800.222.SONY
Ne retournez pas le produit au magasin
1 2 3
SB1 IM
SB2 VS CL
*1 *2
*2
1.5 N∙m/1,5 N∙m

*2 {15 kgf∙cm}
4 5 6 7
SB1 SB2
Refer Reference Guide / Reportez-vous au Manuel de référence / Consulte la Guía de referencia / Only on limited region/country/TV model. / Uniquement pour certaines régions/pays/modèles de
*1 Consulte o manual de instruções *2 téléviseurs. / Solo en regiones/países limitados/Modelo de TV. / Somente para determinadas regiões/
países/modelos de TV.
© 2021 Sony Corporation Printed in Mexico

8
2
9 *  10
CL
11 12
2
1
Help / Aide / Ayuda / Ajuda

Help Guide 7/27/22, 7:39 PM
Television
Getting Started [1]

Remote control [2]
Upper buttons on the remote control [3]
Middle buttons on the remote control [4]
Lower buttons on the remote control [5]
Connecting terminal [6]
How the LEDs light up [7]
Home menu [8]
Selecting inputs [9]
Performing acoustic auto calibration [10]
Accessibility features [11]
Useful features [12]

Searching for content/operating the TV with your voice [13]
Using the remote control microphone [14]
Using the built-in MIC on the TV (only TVs with a built-in MIC) [15]
Enjoying preferred apps [16]
Installing apps [17]
Enjoying safe apps and video streaming services (Security & Restrictions)
[18]
Watching TV [19]
Watching TV programs [20]
Using the program guide [21]
Using the TV menu [22]
Using interactive broadcast TV services [23]
https://helpguide.sony.net/tv/iusltn1/v1/en-003/print.html Page 1 of 151

Useful features when watching TV [24]

Changing the picture and sound quality to your preferences [25]
Adjusting the picture quality [26]
Adjusting the sound quality [27]
“Sound” advanced settings [28]
Using the TV with Other Devices [29]

USB devices [30]
Playing content stored on a USB device [31]
Information about USB devices used for storing photos and music [32]
Supported files and formats [33]
Photos [34]
Music [35]
Videos [36]
Audio sampling rates (for videos) [37]
External subtitles [38]
Blu-ray and DVD players [39]
Connecting a Blu-ray or DVD player [40]
Watching Blu-ray and DVD discs [41]
Cable/satellite box [42]
Connecting a cable/satellite box [43]
How to control the cable/satellite box using the TV remote control [44]
Displaying the iPhone/smartphone or iPad/tablet app screen on the TV [45]
Computers, cameras, and camcorders [46]
Connecting a computer and viewing stored content [47]
Connecting a camera or camcorder and viewing stored content [48]
Computer video signal specifications [49]
Audio system (such as an AV receiver or sound bar) [50]
Outputting audio from an audio system [51]
Connecting an audio system [52]
Adjusting an audio system [53]

Using the TV as a center speaker (only models with TV center speaker mode) [54]
Pass-through audio formats supported with eARC [55]
Video game consoles [56]
Experiencing 3D surround with a neckband speaker or headphones (BRAVIA
XR models only) [57]
Bluetooth devices [58]
Connecting a Bluetooth device [59]
Adjusting the AV sync setting [60]
Supported Bluetooth profiles [61]
BRAVIA Sync-compatible devices [62]
BRAVIA Sync overview [63]
Using features available for BRAVIA Sync-compatible devices [64]
Adjusting BRAVIA Sync settings [65]
Viewing pictures in 4K from compatible devices [66]
Viewing pictures in 4K resolution [67]
Settings for viewing pictures through HDMI input with higher quality [68]
BRAVIA Connectivity Guide [69]
Connecting to a Network [70]

Connecting to a network [71]
Connecting to a network using a LAN cable [72]
Connecting to a network using a wireless connection [73]
Using Wi-Fi to connect the TV to the Internet/Network [74]
Using Wi-Fi Direct to connect to the TV (no wireless router required) [75]
Home network features [76]

Adjusting home network settings [77]
Playing content from a computer [78]
Playing content from a media server [79]
Viewing Internet content [80]
Settings [81]

Using the Quick Settings [82]

Channels & Inputs [83]
Display & Sound [84]
Network & Internet [85]
Accounts & Sign In [86]
Privacy [87]
Apps [88]
System [89]
Remotes & Accessories [90]
Help & Feedback [91]
Timers & Clock [92]
Troubleshooting [93]
Start here [94]
Self diagnostics [95]
Software updates [96]
If a full reset (restart) of the TV is required [97]
Frequently Asked Questions for Troubleshooting [98]
Picture (quality)/screen [99]
No color/Dark picture/Color is not correct/Picture is too bright. [100]
Distorted picture./The screen flickers. [101]
High resolution HDR pictures are not displayed. [102]
OLED panel (only models equipped with an OLED panel) [103]
The screen becomes darker after a certain period of time. (only models equipped with an
OLED panel) [104]
The message [Panel refresh did not finish] is displayed. (only models equipped with an OLED
panel) [105]
You are concerned about an image retention. (only models equipped with an OLED panel)
[106]
A white line, or a red, green, or blue line appears on the screen. (only some models equipped
with an OLED panel) [107]

Keyboard [108]
Broadcast reception [109]
Check these things first to troubleshoot your TV reception. [110]
You cannot view digital channels. [111]
You cannot receive or select channels. [112]
Sound [113]
No sound but good picture. [114]
No audio or low audio with a home theater system. [115]
You want to output sound from the headphones/Bluetooth audio device and audio
system/TV speakers at the same time. [116]
You are concerned about a delay between the picture and sound. [117]
No TV sounds such as operation sound or audio response. [118]
You cannot establish an eARC connection. [119]
You cannot use voice search with the built-in MIC (only TVs with a built-in MIC).
[120]
The TV's built-in MIC picks up sound from the surroundings (only TVs with a built-in
MIC). [121]
Network (Internet/home)/apps [122]
The TV cannot connect to the Internet/Network. [123]
You can connect to the Internet, but not to certain apps and services. [124]
Remote control/accessories [125]
The remote control does not operate. [126]
You want to disable the remote control backlight. (only remote controls that feature
backlight) [127]
Power [128]
The TV cannot be turned off using the remote control. [129]
The TV turns off automatically. [130]
The TV turns on automatically. [131]
The TV does not turn on. [132]
Connected devices [133]

No picture from a connected device. [134]

You cannot select a connected device. [135]
You cannot find a connected BRAVIA Sync HDMI device. [136]
You cannot turn off the cable/satellite box using the TV's remote control. [137]
An external device (such as a cable/satellite box) cannot be controlled using the
TV's remote control. (Cable/satellite box control compatible models only) [138]
Operation cuts out, or a device does not work. [139]
LED [140]
You want to disable the LED so that it does not light up or blink. [141]
The Operational response LED blinks in red. [142]
Index/Other [143]
Index [144]
Using the Help Guide [145]
Specifications [146]
Support Site [147]
Keeping the TV updated [148]
Trademark information [149]
[1]
Getting Started
Remote control This section explains the remote control buttons in three separate
blocks.
Connecting terminal
How the LEDs light up
Home menu
Selecting inputs
Performing acoustic auto calibration

Accessibility features
[2] Getting Started
Remote control
Upper buttons on the remote control
Middle buttons on the remote control
Lower buttons on the remote control
[3] Remote control | Remote control

The included remote control, as well as the layout of the buttons, button names, and
available services, vary depending on your model/country/region.
(MIC)
Speak into here to use the
microphone in the remote control.
There is an LED above the
microphone.
(Power)
Turns on or switches to
standby/networked standby mode.
Number Button/・(Dot)
Use with the 0-9 buttons to select
digital channels.
APPS

Display a list of installed apps.
EXIT
Return to the previous screen or
exit from the menu. When an
Interactive Application service is
available, press to exit from the
service.
YouTube™
Access the “YouTube™” online
service.
Disney+
Access the “Disney+” online
service.
NETFLIX
Access the “NETFLIX” online
service.
Prime Video
Access the “Prime Video” online
service.
Related topics



The included remote control, as well as the button icons, vary depending on your
model/country/region.
Color buttons
Execute corresponding function at
that time.
GUIDE
Display the digital program guide of
TV or Cable/Satellite box. For
details, refer to Using the program
guide page.
DVR
Display the DVR's list of recorded
programs after setting
[Cable/Satellite box setup].
APPS
Display a list of installed apps.
INPUT or (Input select)

Display and select the input source,
etc. For details, refer to Selecting
inputs page.
(Google Assistant)/
(Microphone)
Ask Google for a little help on the
big screen. Press the Google

Assistant (or MIC) button on the

remote to get started.
For details, refer to Using the
remote control microphone page.
Google Assistant is not available in
certain
languages/countries/regions.
(Microphone)/ (Google
Assistant)
Search for various content with
your voice.
For details, refer to Using the
remote control microphone page.
(Quick Settings)
Display Quick Settings. For details,
refer to Using the Quick Settings
page.
(Up) / (Down) / (Left) /

(Right) / (Enter) (Navigation D-
Pad)
On screen menu navigation and
selection.
BACK
Return to the previous screen.
HOME
Display the TV Home Menu. For
details, refer to Home menu page.
TV

Switch to a TV channel or input and

display the TV menu. For details,
refer to Using the TV menu page.
Related topics


The included remote control, as well as the layout of the buttons and the button names,
vary depending on your model/country/region.
VOL or +/- (Volume)

Adjust the volume.
JUMP or (Jump)
Jump back and forth between two
channels or inputs. The TV
alternates between the current
channel or input and the last
channel or input that was selected.
MUTE or (Mute)
Mute the sound. Press again to
restore the sound.
Hint
The accessibility shortcut

service can be turned on or

off by pressing and holding
MUTE or (Mute).
CH +/- (Channel)
Select the channel.
AUDIO
Select multilingual source sound or
dual sound for the program
currently being viewed (depending
on program source).
SUBTITLE/CC or (Subtitle
setting)
Turn subtitles on or off (when the
feature is available).
HELP
Display the Help menu. Help Guide
can be accessed from here.
(Fast rewind) / (Play) /

(Fast forward) / (Pause) /
(Stop)
Operate media contents on the TV
and connected BRAVIA Sync-
compatible device.
REC
Record the current program with
the DVR after setting
[Cable/Satellite box setup].

EXIT
Return to the previous screen or
exit from the menu. When an
Interactive Application service is
available, press to exit from the
service.
DISPLAY or (Info/Text reveal)

Display information about the
channel/program/input you are
viewing.
Related topics

[6] Getting Started
Connecting terminal
The types and shapes of connectors available vary depending on your TV.
For the location of the connectors, refer to the Setup Guide (printed manual).
Terminal Description
USB
Connects to Digital still camera/Camcorder/USB storage media.
Note
Connecting a large USB device may interfere with other
connected devices beside it. In such a case, connect it to the

other USB input.
REMOTE IR IN / REMOTE
Connects to the Home Controller. These jacks are for receiving the
external control signal. Enables extended control of the TV using
RS-232C via the RS-232C and IR IN jacks. RS-232C: Connects to
the RS-232C terminal of the home controller. IR IN: Connects to the
IR out terminal of the home controller.
Note
Take care to not connect to headphones or an audio system.
VIDEO IN
Connects to VCR/Video game equipment/DVD player/Camcorder.
For a composite connection, use an Analog Extension Cable (not
supplied).
For more about the shape of the Analog Extension Cable, refer to
Connecting a Blu-ray or DVD player.
(Headphone)
Connects to the headphone jack to listen to sound from the TV.
Supports 3-pole stereo mini jack only.
Note
You cannot output sound from both the headphone and the
TV speakers at the same time.
HDMI IN
Connects to the HDMI device. The HDMI interface can transfer the

digital video and audio on a single cable. To enjoy high quality 4K

contents, connect a Premium High Speed HDMI™ Cable(s) and
follow the instructions displayed on the screen to set the [HDMI
signal format] of the HDMI IN port.
HDMI IN (8K, 4K 120 Hz)

If you use an HDMI device that supports video output in 8K or 4K
100/120 Hz, connect the Ultra High Speed HDMI™ Cable, and
follow the instructions displayed on the screen to set the [HDMI
signal format] of the HDMI IN port.
Note
4K 100 Hz support depends on your country/region.
HDMI IN (4K 120 Hz)

If you use an HDMI device that supports video output in 4K 100/120
Hz, connect the Ultra High Speed HDMI™ Cable, and follow the
instructions displayed on the screen to set the [HDMI signal format]
of the HDMI IN port.
Note
4K 100 Hz support depends on your country/region.
HDMI IN (eARC/ARC)
To connect an audio system that supports eARC (Enhanced Audio
Return Channel) or ARC (Audio Return Channel), connect to the
HDMI port labeled “eARC/ARC” on the TV. It is a feature that sends
audio to an audio system that supports eARC/ARC through an
HDMI cable. If the audio system does not support eARC/ARC, you
need to connect with DIGITAL AUDIO OUT (OPTICAL).

DIGITAL AUDIO OUT (OPTICAL)

Connects to an audio system with optical audio input.
When connecting an audio system not compatible with ARC using
an HDMI cable, you need to connect an optical audio cable to the
DIGITAL AUDIO OUT (OPTICAL) to output digital sound.
(Cable/Antenna input)
Connects to Cable/Antenna/External Box.
Note
When connecting the cable to the Cable/Antenna input, finger
tighten only, over tightening the connection can damage the
TV.
LAN
Connect to a Router.
Connect to the Internet using a LAN cable.
CENTER SPEAKER IN
To use your TV speakers as the center speaker, connect the output
of your AV receiver to the CENTER SPEAKER IN on your TV.
To use your TV speakers as the center speaker, press the (Quick
Settings) button on the remote control, then select [Settings] —
[Display & Sound] — [Audio output] — [Speakers] — [Audio system].
Note
Before connecting cables, disconnect the AC power cord
(mains lead) of both the TV and AV receiver.
If you do not use the CENTER SPEAKER IN terminal or the S-

CENTER SPEAKER IN input, change the following setting to

prevent noise from the speakers.
Press the (Quick Settings) button on the remote control,
and disable [TV center speaker mode] in [Settings] — [Display
& Sound] — [Audio output].
S-CENTER SPEAKER IN
Connects the TV and an audio device with an S-CENTER OUT
output/jack using a TV center speaker mode cable. Before
connecting, make sure you unplug the AC power cord (mains lead)
of the TV and audio device to be connected.
For details, refer to Using the TV as a center speaker (only models
with TV center speaker mode).
Note
If you do not use the CENTER SPEAKER IN terminal or the S-
CENTER SPEAKER IN input, you will need to perform the
following steps to prevent noise from the speakers.
Press the (Quick Settings) button on the remote control,
and disable [TV center speaker mode] in [Settings] — [Display
& Sound] — [Audio output].
[7] Getting Started

You can check the status of the TV by looking at how the LEDs light up.

(A) (B)
(A) Voice function LED (On the left side at the bottom of the TV. Only TVs with a built-in
MIC.*)
(B) Operational response LED (In the center at the bottom of the TV.)
* The built-in MIC may not be available depending on your region/model/language.
Voice function LED

Turns “on” or “blinks” when “Hey Google” is detected and the TV is communicating with
the server. The lighting pattern of this LED depends on the server communication status.
Note
You can use the built-in MIC on the TV when the Built-in MIC switch is on. For the
location of the Built-in MIC Switch, refer to the Reference Guide supplied with the
TV.
After you press the Google Assistant/MIC button on the remote control and finish
activating the built-in MIC on the TV, the voice function LED turns on in amber when
the built-in MIC on the TV is off (when on, the Operational response LED turns on in
amber).
Operational response LED
Turns “on” or “blinks” in white when the TV is turning on, when receiving signals from the
remote control, or when updating the software using a USB storage device.
When ["Ok Google" detection] is enabled, it turns “on” in amber. (only TVs with a built-in
MIC*)
*
The built-in MIC may not be available depending on your region/model/language.
*
When the Built-in MIC switch is on, it turns “on” in amber. (only TVs with a built-in MIC*)
* The built-in MIC may not be available depending on your region/model/language.
Related topics
Using the built-in MIC on the TV (only TVs with a built-in MIC)
You want to disable the LED so that it does not light up or blink.
Home network features
Software updates
[8] Getting Started
Home menu
The screen displayed when you press the HOME/ (HOME) button on the remote control
is called the Home Menu. From the Home Menu, you can search for content and select
recommended content, apps, and settings.
The items displayed on the Home Menu depends on whether a Google Account has been
setup on the TV.
(Some features do not apply depending on your model/region/country. The images are for
reference only. They may differ from the actual screen.)
(A) The Home Menu when a Google Account is setup on the TV
(B) The Home Menu when a Google Account is not setup on the TV

Setting up a Google Account and enjoying the TV

If you connect the TV to the Internet and setup a Google Account, you can install desired
apps on the TV and enjoy Internet videos and use your voice to search for content.
Enjoying the TV without setting up a Google Account

Even if you do not setup a Google Account, you can watch TV broadcasts and/or view
content from devices connected to the TV such as a Blu-ray player. If you connect the TV
to the Internet, you can also use the Internet streaming services displayed on the Home
Menu.
Note
To setup a Google Account later and enjoy the TV, set up Google TV from the Home
Menu or settings menu.
If you delete the Google Account, the TV will return to the factory default settings.
Hint
Depending on the TV settings, the Home screen will be displayed when the TV is
turned on. If you change the following setting, you can change the screen that is
displayed when the TV is turned on to the TV broadcast channel or external input
such as HDMI that you were watching before turning off the TV.
1 Press the (Quick Settings) button on the remote control.

2 Select [Power on behavior], and then select [Last input].
The next time the TV is turned on, the TV broadcast channel or external input such
as HDMI that you were watching before turning off the TV will be displayed.
Specifications may be subject to change without notice.
For other information, see “Frequently Asked Questions” on the Sony Support Site.
Frequently Asked Questions for Troubleshooting
[9] Getting Started
Selecting inputs
To use devices (such as a Blu-ray/DVD player or USB flash drive) connected to the TV, or
to watch TV after such use, you will need to switch the input.
If you edit the items and add apps, you will be able to switch to those apps in the input
selection screen.
1 Press the INPUT or (Input) button repeatedly to select the connected

device.
Alternatively, press the INPUT or (Input) button, use the (Left) /
(Right) buttons to select a connected device, and then press the (Enter)
button.
Note
If there are no devices connected to an HDMI input, the HDMI input may not be
displayed in the [Input menu].
To edit the input items
1 Press the INPUT or (Input) button.

2 Press the (Right) button and select (Edit).
3 Select the app/input/device you want to show or hide.
4 Select [Close].
Hint
To change the order or hide a displayed item, press the (Up) button on the
remote control with that item highlighted, and [Move] and [Hide] will be displayed. If
you select [Move], use (Left) / (Right) on the remote control to move the item
to the desired position, and then press the (Enter) button on the remote control.
You can switch to TV broadcasting by simply pressing the TV button on the remote
control.
[10] Getting Started
Performing acoustic auto calibration

You can correct the audio to the best acoustics for your viewing environment by using the
remote control microphone to measure a test sound from the TV. (This setting may not be
available depending on the model.)
Models that support acoustic auto calibration have the following setting.
[Settings] — [Display & Sound] — [Sound] — [Acoustic auto calibration]
Note

Calibration effects will vary depending on your watching environment.

A loud test sound will be played from the TV during measurement.
Do not block the microphone opening at the end of the remote control during
measurement.
Do not move the remote control during measurement. Doing so may result in
incorrect measurement.
Perform the calibration when your surroundings are quiet. Noise may result in
incorrect measurement.
Acoustic auto calibration cannot be performed if you are using a sound bar. Change
the following setting.
[Settings] — [Display & Sound] — [Audio output] — [Speakers] — [TV speakers]
1 Press the (Quick Settings) button on the remote control, then select the
following settings.
[Settings] — [Display & Sound] — [Sound] — [Acoustic auto calibration] —
[Calibration setup]
2 Measure by following the on-screen instructions.

The acoustics will be corrected automatically based on the measurement results
of your watching environment.
Hint
Acoustic auto calibration may fail in the following cases.
If the remote control is moved during measurement

If there are sounds other than the test sound (such as noise) during measurement
[11] Getting Started
Accessibility features
This TV has accessibility features in [Accessibility] such as a text-to-speech function for
on-screen text, zooming to make text easier to read, and subtitles.
Note
Some features do not apply depending on your model/region/country.
Press the (Quick Settings) button on the remote control, then select [Settings] —
[System] — [Accessibility] to configure the user assistive features.
[Accessibility] has a shortcut function so you can turn it on or off by pressing and holding
the MUTE or (Mute) button on the remote control for 3 seconds.
Hint
To change the shortcut function, select [Accessibility shortcut] in [Accessibility],
enable [Enable accessibility shortcut], and change the function in [Shortcut service].
If you select [Accessibility tutorial] in [Accessibility], you can learn about user
accessibility features supported by the TV. (This feature may not be available
depending on your model.)
To use text-to-speech with the Help Guide, view the Help Guide from the Sony
support website using a computer or smartphone.
For more information about accessibility, please visit the Sony support website.
https://www.sony.net/A11y.GoogleTV/
[12]

Useful features
Searching for content/operating the TV with your voice
Enjoying preferred apps
[13] Useful features
Searching for content/operating the TV with your

voice
Using the remote control microphone This feature is available for TVs in which the
included remote control has a MIC button or Google Assistant button.
Using the built-in MIC on the TV (only TVs with a built-in MIC)
[14] Searching for content/operating the TV with your voice | Searching for
content/operating the TV with your voice
Using the remote control microphone

Remote controls that support voice control have a Google Assistant button, and a built-in
microphone. Ask Google to find movies, stream apps, play music, and control the TV - all
with your voice. Press the Google Assistant (or MIC) button on the remote to get started.
1 Press and hold the Google Assistant button on your remote control.
The microphone on the remote control will be activated while the button is
pressed, and the LED on the remote control will light up.

2 Speak into the microphone while pressing and holding the Google Assistant
button.
Speech examples may be displayed depending on your model.
Search results are displayed when you speak into the microphone.
Hint
If you press the Google Assistant or MIC button on the remote control and say
“Voice hints”, information about how to speak and available voice commands will
be displayed. This function may not be available depending on your
model/region/country/language.
Note
An Internet connection is required to use voice search.
The type of remote control supplied with the TV, and the availability of a remote
control with a built-in microphone varies depending on your model/region/country.
An optional remote control is available in some models/regions/countries.
To use the microphone on the remote control, you must add and set a Google

Account to the TV.
[15] Searching for content/operating the TV with your voice | Searching for
content/operating the TV with your voice
Using the built-in MIC on the TV (only TVs with a

built-in MIC)
The built-in MIC on the TV may not be available depending on your
region/country/language.
For details about languages that support the built-in MIC on the TV feature, refer to the
following Sony support website.
https://www.sony.net/tv-hf/us/
Hint
The URL is subject to change without notice.
Do more on your TV using only your voice. Just start with “Hey Google” to:
Control your TV and smart home devices

Enjoy music and entertainment
Get answers
Plan your day and manage tasks
Face the TV and say, “Hey Google” to get started.

When the voice function LED blinks white, start speaking.
(A) (B)
(A) The voice function LED is located at the bottom just left of center of the TV.
(B) The LED located at the bottom center of the TV lights up amber when hands-free
operation is available.
To use the built-in MIC, enable the following setting.
1 Turn on the built-in MIC switch on the TV.

For the location of the built-in MIC switch on the TV, refer to the Reference Guide.
Note
An Internet connection is required to use the built-in MIC on the TV.
After turning on the built-in MIC switch on the TV, you need to press the Google
Assistant/MIC button on the remote control to complete the setup, depending on
your model/country/region. (Only models with the built-in MIC switch)
Hint
When the built-in MIC switch on the TV is enabled, the Operational response LED
lights up in amber even when the TV is turned off (you can also set it so it does not
light up). (Only models with the built-in MIC switch)
If the TV's built-in MIC picks up sound from the surroundings, change the [Built-in
MIC sensitivity].
Press the (Quick Settings) button on the remote control, and select the following
in order.
[Settings] — [System] — [Built-in MIC sensitivity]

Related topics
Connecting to a Network
Enjoying preferred apps

Installing apps
[17] Enjoying preferred apps | Enjoying preferred apps
Installing apps
You can install apps to the TV, just like you do with smartphones and tablets.
Note
You can only install apps that are compatible with TVs. They may differ from apps
for smartphones/tablets.
An Internet connection and Google Account are required to install apps.
Hint
If you do not have a Google Account or want to create a shared account, create a
new account by accessing the following website.
https://accounts.google.com/signup
The website above may vary depending on your region/country. It is also subject to
change without notice. For details, refer to the Google homepage.
We recommend that you create a Google Account on a computer or mobile device.

1 Press the HOME/ button, and from [Search] on the Home screen, say
something like “Search for <app name> apps” to search for apps you want to
install. Alternatively, select the input field and use the on-screen keyboard.
2 Select an app from the search results and install it.
Hint
If the app search does not produce the desired results, say “Google Play Store”,
and try searching for the app on the Google Play Store screen.
You can also select a category from the Apps tab in the Home Menu and select a
desired app.
After downloading, the app is automatically installed and added. You can select [Open] to
launch the app.
Hint
To start an installed app later, select the Apps tab in the Home Menu, and select
[See all] at the right edge of the app area. Select the installed app to start it.
About paid apps

There are free apps and paid apps. To purchase a paid app, a prepaid Google Play gift
card code or credit card information is required. You can purchase a Google Play gift
card from various retailers.
To delete an app
1 Press the (Quick Settings) button on the remote control, select [Settings]
— [Apps], select an app to be deleted, and uninstall it.
Related topics

Connecting to a network using a LAN cable

Using Wi-Fi to connect the TV to the Internet/Network
Enjoying safe apps and video streaming services

(Security & Restrictions)
You can ensure safe use of the TV by setting installation restrictions on apps that are
downloaded from unknown sources, or age restrictions on programs and videos. (Some
features do not apply depending on your model/region/country.)
You can set the following [Parental controls] features so that children can safely use the
TV.
Restrict TV channels and use of external inputs

Restrict installation of apps from unknown sources
Restrict use of apps (password lock feature)
Restrict TV usage time
You can use restrict features by setting the following.
To set age restrictions on programs
1 Press the (Quick Settings) button on the remote control, and then select
the following in order.
[Settings] — [System] — [Parental controls] — [Channels & External inputs] — [TV
rating].
The options depend on your model/country/region/settings.
To restrict apps (password lock feature)

Set to restrict children from using apps such as internet browsers.

Restrictions are set in [Parental controls].
If this is set, you will be required to input the PIN when starting an app.
1 Press the (Quick Settings) button on the remote control, and select the
following in order.
[Settings] — [System] — [Parental controls] — [Apps]
2 Set or input the PIN.
3 Enable [Restrict apps].
4 Select the apps that you want to restrict from the app list.
Restricted apps will change from (Unlocked) to (Locked). To restrict all
apps, select [All apps].
To restrict the installation of apps from unknown sources
If this is set, there will be fewer items displayed in the Home Menu and settings menu.
following in order.
[Settings] — [Privacy] — [Security & Restrictions] — [Unknown sources] —
change the setting in [Install unknown apps].
Note
If you change the [Security & Restrictions] settings, your device and personal data
are more vulnerable to attack by unknown apps from sources other than Play Store.
You agree that you are solely responsible for any damage to your device or loss of
data that may result from using these apps.
If you forget the PIN, you must reset the TV to its original factory settings. Make
sure you do not forget the PIN.

Hint
Other separate restrictions may be available depending on the app. For details,
refer to the app’s Help.
To restrict usage time of the TV

Set to restrict the time in which children use the TV.
following in order.
[Settings] — [System] — [Parental controls] — [Screen time]
2 Set or input the PIN.
3 Enable [Restrict screen time] to start restriction.

The restriction setting will be displayed under [Restrict screen time]. To change
the setting, set it in [Usage time limit] or [Restricted time slot].
[19]
Watching TV
Watching TV programs
Useful features when watching TV
Changing the picture and sound quality to your preferences
[20] Watching TV
Watching TV programs
Using the program guide

Using the TV menu

Using interactive broadcast TV services
[21] Watching TV programs | Watching TV programs
Using the program guide

You can quickly find your preferred programs.
(This function is available only for digital broadcasts and depends on your
region/country/settings.)
1 Press the GUIDE/ (Guide) button to display the digital program guide.
2 Select a program to watch.

The details of the program are displayed.
3 Select [View] to watch the program.
Hint
(Cable/satellite box control compatible models only) If you perform the
[Cable/Satellite box control setup] setting in [Cable/Satellite box setup] under
[External inputs], you can display the program guide of the cable/satellite box.
Related topics
How to control the cable/satellite box using the TV remote control

TV's remote control. (Cable/satellite box control compatible models only)
Using the TV menu

Press the TV button while watching a TV broadcast to display the [TV menu]. A channel
list is displayed in [TV menu] and you can easily select programs on other channels while
watching TV.
You can add favorite channels when using the built-in tuner.
Note
The displayed screen and menus may vary depending on what you are watching
and your model/country/region.
1 Press the TV button while watching a TV broadcast.

The TV menu is displayed at the bottom of the screen.
2 Move the focus left or right and select the program you want to watch.
If you move the focus down and select [TV control] or [Remote control], options
available while you are watching will be displayed. You can also select options
such as [Digital] or [Cable] to change the displayed Channel list. (The displayed
options vary depending on what you are watching.)
Hint
To add the channel you are watching to favorites, press the (Up) button on the
remote control from the [TV menu] and add the channel to favorites from the
displayed menu.
You can use the TV button on the remote control to display the channels from the
cable/satellite box.

[Channels & Inputs] — [TV button shortcut].
Then, select the input that is connected to the cable/satellite box.
If you configured a cable/satellite box in the initial setup, you can press the TV
button to display the channel list of the cable/satellite box.
You can also operate the cable/satellite box with the control panel displayed when
you select [Remote control].
Cable/satellite box control compatible models have [Cable/Satellite box setup] in

[Settings] — [Channels & Inputs] — [External inputs].
Using interactive broadcast TV services
To use Ginga service (Ginga models only)

Ginga models have [Channel setup & Ginga] in [Settings] — [Channels & Inputs] —
[Channels].
Ginga (also known as DTVi) Interactivity provides extended programming content

information such as sports statistics, soap opera chapters and characters, publicity,
merchandising, weather information and news, through high-quality digital text and
graphics, along with advanced options.
If available in your home, Ginga Interactivity also allows you to communicate with the
broadcaster through the return channel, in scenarios such as polls, quizzes and games.
These services are provided by broadcasters.
(This function is only available for digital broadcasts and may not be available in your
region/country.)

1 Select a digital channel that provides Ginga features.
[24] Watching TV
Useful features when watching TV
Timers
Use a timer to turn the TV on and off.
For details, refer to Timers & Clock.
Parental lock
Use [Parental controls] to set parental restrictions.
For details, refer to System.
SUBTITLE/CC
Change the subtitle display by pressing the SUBTITLE/CC button when watching
content with available subtitles.
Picture quality/sound quality adjustment

Adjust the picture quality and sound quality according to your preferences.
For details, refer to Display & Sound.
[25] Watching TV
Changing the picture and sound quality to your

preferences
Adjusting the picture quality
Adjusting the sound quality
“Sound” advanced settings

[26] Changing the picture and sound quality to your preferences | Changing the picture
and sound quality to your preferences
Adjusting the picture quality

You can configure various settings related to the TV display such as color and brightness
for picture quality, or screen size.
Note
The actual display may vary or some settings may not be available depending on
your model/country/region and the content you are watching.
[Display & Sound] — the desired option.
You can change the following settings.
Picture
Adjust the picture settings such as Brightness, Color, and Hue.
Basic
You can set the following.
Picture mode
Change the picture quality according to the content you are watching such as movies or sports.
Reset picture settings for ***

Reset the picture settings for the current picture mode to the factory default.
Auto picture mode

Automatically selects the picture mode based on the content being viewed.
Note
Depending on the output device or signal, it may not be recognized in Auto picture mode,
and the picture mode will not change. In such a case, manually change the picture quality
from [Picture mode].
*** calibrated mode

Adjusts the picture to a quality close to that intended by the content creator when watching
supported video streaming content and supported apps.
Light sensor
Optimizes brightness according to ambient light.
Ambient light sensor

Automatically adjusts the brightness and color of the picture based on the surrounding ambient
light.
Actual display may not be available depending on your model/country/region.
Brightness
Adjust the backlight to display the brightest whites and deepest blacks.
Color
Adjust the color saturation level and Hue.
Clarity
Adjust the picture clarity and reduce roughness.
Motion
Motionflow
Refines moving images. Increases the number of image frames to display videos smoothly. If
you select [Custom], you can adjust [Smoothness] and [Clearness].
CineMotion
Optimizes picture quality based on video content, such as movies and computer graphics.

Smoothly reproduces the motion of filmed images (images recorded at 24 frames per second)
such as movies.
Video signal
HDR mode
Picture that is suitable for a High Dynamic Range signal.
HDMI video range

Select the signal range for HDMI input.
Color space
Change the color reproduction range.
Adv. color adjustment

Adv. color temperature: Basic

Finely adjust the color temperature for each color.
Adv. color temperature: Multi point (***p)

Optimally preset at shipping. Use this setting for professional adjustment. When adjusting, we
recommend using a color analyzer.
Per color adjustment

Adjust Hue, Saturation, and Lightness for each color.
Screen
Adjust the aspect ratio and viewable screen area.
Wide mode
Adjust the picture size.
4:3 default
Automatic sizing for 4:3 pictures.
Auto display area

Automatically adjusts the viewable screen area based on the signal.
Display area
Adjust the viewable screen area.
Screen position
Adjust the vertical and horizontal screen position.

You can configure various settings related to the TV’s sound such as sound quality and
sound mode.
Note
your model/country/region, TV settings, and the connected device.
[Display & Sound] — the desired option.
You can change the following settings.
Sound

Adjust settings by input such as the TV or HDMI, and other common settings, to enjoy
various sound effects.
You can configure settings such as those below.
Sound mode
Select modes such as [Cinema], [Music], or [Dolby Audio] based on your environment and
preferences.
Sound customization
Adjust the sound quality for each sound mode in models with Sound mode.
Volume level
Adjust the sound level of current input.
Advanced auto volume

Keeps the volume level constant for all programs and inputs.
Balance
Adjust the speaker balance.
TV position
Output sound from the TV speakers according to the position of the TV.
Acoustic auto calibration

Adjust audio output based on your viewing environment. For details, refer to Performing
acoustic auto calibration.
Reset
Return all sound settings to factory default settings.
Audio output
Adjust for headphones and audio system.
You can configure settings such as those below.
Speakers
Select TV or external speakers.
TV center speaker mode

Use the TV speakers as the center speaker of the home theater system.

Audio system prioritization

If enabled, this automatically switches the audio output to a BRAVIA Sync-compatible audio
system when the TV is turned on.
Home theater control

Turns your audio system on, and allows you to control it.
Sound mode sync

The sound field of the specified audio system will switch automatically when the TV's sound
mode changes.
A/V sync
Adjust audio and video timing while using a Bluetooth A2DP audio device or a specific audio
system connected with an HDMI cable.
eARC mode
If [Auto] is selected, high quality audio is output when an eARC supported device is connected
to an HDMI port labeled “eARC/ARC”.
Digital audio out

Configure the output method when outputting digital audio. This setting is available only when
[Speakers] is set to [Audio system].
Digital audio out volume

Applied for PCM only. The volume levels between PCM and compressed audio will differ.
Dolby Digital Plus output

Select output for Dolby Digital Plus for audio systems supporting Dolby Digital Plus and ARC. If
you use ARC and optical audio out, select [Dolby Digital]. (Dolby Digital Plus will be muted over
optical audio out.)
Pass through mode

Output audio signals to an audio system without decoding.
“Sound” advanced settings

This page introduces various settings for the features you can configure in [Sound].
Note
your model/country/region, TV settings, and the connected device.
[Sound mode] settings
Setting Description
Standard Optimize sound quality for general content.
Dialog Suitable for spoken dialog.
Cinema Optimize surround sound suitable for movies.
Music Lets you experience dynamic and clear sound, like that of a
concert.
Sports Simulates the larger space of a stadium or other venue.
Dolby Output sound processed by Dolby acoustic technology.

Audio
[Sound customization]
Setting Description
Surround Virtually reproduce realistic surround sound.
Surround effect Adjust the surround sound effect.
Equalizer Adjust sound based on different frequencies.
Voice Zoom Emphasize voice.

Dialog enhancer Emphasize voice when [Sound mode] is set to [Dolby Audio].
[Volume level]
Setting Description
Volume offset Adjust the sound level of the current input relative to other
inputs.
Dolby Dynamic Compensates for audio level difference between channels

Range (only for Dolby Digital audio).
MPEG audio Adjusts MPEG audio sound level.

level
HE‑AAC Compensates for audio level difference between channels

Dynamic Range (only for HE‑AAC audio).
HE‑AAC audio Adjusts HE‑AAC audio sound level.

level
Related topics
[29]
Using the TV with Other Devices

USB devices
Blu-ray and DVD players
Cable/satellite box
Displaying the iPhone/smartphone or iPad/tablet app screen on the TV

Computers, cameras, and camcorders

Audio system (such as an AV receiver or sound bar)
Video game consoles
Experiencing 3D surround with a neckband speaker or headphones (BRAVIA XR models
only)
Bluetooth devices
BRAVIA Sync-compatible devices
Viewing pictures in 4K from compatible devices
BRAVIA Connectivity Guide
[30] Using the TV with Other Devices
USB devices
Playing content stored on a USB device
Information about USB devices used for storing photos and music
Supported files and formats
[31] USB devices | USB devices
Playing content stored on a USB device
Connecting a USB device

Connect a USB storage device to the USB port of the TV to enjoy photo, music, and
video files stored on the device.
(A)

(A) USB storage device
Enjoy photos/music/movies stored on a USB device

You can enjoy photos/music/movies stored on a USB device on the TV screen.
1 If the USB device connected to the TV has a power switch, turn it on.
2 Press the HOME/ (HOME) button, and select Apps from the Home menu,
then select [Media Player].
If the supplied remote control has an APPS button, you can press the APPS
button.
3 Select the USB device name.
4 Select the folder, and select the file to play.
To check the supported file formats

Note
Some photo images or folders take time to display depending on the image
dimension, file size, and number of files in a folder.
Displaying the USB device may take some time because the TV accesses the USB
device every time the USB device is connected.
All USB ports on the TV support Hi-Speed USB. The blue USB port supports
SuperSpeed (USB 3.1 Gen 1 or USB 3.0). USB hubs are not supported.
While accessing the USB device, do not turn off the TV or USB device, do not
disconnect the USB cable, and do not remove or insert recording media. Otherwise,
data stored on the USB device may be corrupted.
Depending on the file, playback may not be possible, even when using the
supported formats.

Hint
For other information, see “Frequently Asked Questions” on the Sony Support Site.
Related topics
Information about USB devices used for storing photos and music
No picture from a connected device.
Information about USB devices used for storing

photos and music
The USB ports on the TV support FAT16, FAT32, exFAT, and NTFS file systems.
When connecting a Sony digital still camera to the TV with a USB cable, USB
connection settings on your camera need to be set to “Auto” or “Mass Storage” mode.
If your digital still camera does not work with your TV, try the following:
Set the USB connection settings on your camera to “Mass Storage”.
Copy the files from the camera to a USB flash drive, then connect the drive to the TV.
Some photos and movies may be magnified, resulting in low picture quality.
Depending on the size and aspect ratio, images may not be displayed in full screen.
It may take a while to display a photo, depending on the file and/or settings.
In no event shall Sony be liable for recording failure or any damage or loss of recorded
contents caused or associated with the TV’s malfunction, the USB device’s
malfunction, or any other problem.
Related topics


Photos
Music
Videos
Audio sampling rates (for videos)
External subtitles
[34] Supported files and formats | Supported files and formats | Supported files and
formats
Photos
Use case : USB / Home Network
File Format Extension
JPEG *.jpg / *.jpe / *.jpeg
HEIF *.heic / *.heif / *.hif
ARW *1 *.arw
*1
ARW is only to be used for playing back files.
Other supported files and formats
Music
Videos
External subtitles

formats
Music
mp4
Extension: *.mp4 / *.m4a
Description Sampling Rate
AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k
HE-AAC v1 / v2 24k / 32k / 44.1k / 48k
3gpp
Extension: *.3gp / *.3g2
AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k
HE-AAC v1 / v2 24k / 32k / 44.1k / 48k
Asf
Extension: *.wma
WMA9 Standard 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k

ogg
Extension: *.ogg
Vorbis 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k
Other
LPCM *1 32k / 44.1k / 48k
Extension: *.mp3
MP1L1 / MP1L2 / MP1L3 / MP2L1 / MP2L2 32k / 44.1k / 48k
MP2L3 16k / 22.05k / 24k
MP2.5L3 8k / 11.025k / 12k
Extension: *.wav
WAV *2 32k / 44.1k / 48k / 88.2k / 96k / 176.4k / 192k
Extension: *.flac
FLAC 16k / 22.05k / 32k / 44.1k / 48k / 88.2k / 96k / 176.4k / 192k

Extension: *.aac
AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k
HE-AAC v1 / v2 24k / 32k / 44.1k / 48k
*1 The use case of LPCM is Home Network only.

*2
The use case of WAV is 2ch only.

Photos
Videos
External subtitles
formats
Videos
MPEG1 (*.mpg / *.mpe / *.mpeg)

Subtitle Type : External
Video Codec Audio Max. / Min.

Max. Frame Rate
(Profile@Level) Codec Resolution
MPEG1 MPEG1L2 1920x1080 / 1920x1080@30fps /

QCIF (176x144) 1280x720@60fps

MPEG2PS (*.mpg / *.mpe / *.mpeg)

Video Codec Max. / Min.

Audio Codec Max. Frame Rate
(Profile@Level) Resolution
MPEG2 MP@HL, MPEG1L1 / 1920x1080 / 1920x1080@30fps

MP@H14L, MPEG1L2 / LPCM QCIF / 1280x720@60fps
MP@ML / AC3 (176x144)
MPEG2TS
Extension : *.m2t
Subtitle Type : Internal (Except for Brazilian models) / External (For Brazilian models only)
Max. /
Video Codec
Audio Codec Min. Max. Frame Rate
(Profile@Level)
Resolution
MPEG2 MPEG1L1 / MPEG1L2 / 1920x1080 1920x1080@30fps

MP@HL, AAC-LC / HE-AAC v1 / / QCIF /
MP@H14L, HE-AAC v2 / AC3 / E-AC3 (176x144) 1280x720@60fps
MP@ML
Extension : *.m2ts / *.mts

AVC / H.264 MPEG1L1 / MPEG1L2 / 1920x1080 1920x1080@60fps

BP@L3, AAC-LC / HE-AAC v1 / / QCIF

[email protected], HE-AAC v2 / AC3 / E- (176x144)
[email protected] AC3
MP4 (*.mp4)
Max. /
Video Codec
(Profile@Level)
Resolution
AVC / H.264 AAC-LC / HE-AAC v1 / 1920x1080 1920x1080@120fps

BP@L3, HE-AAC v2 / AC3 / E- / QCIF
[email protected], AC3 / AC4 / MPEG1L1 / (176x144)
[email protected] MPEG1L2
MPEG4 SP@L6, AAC-LC / HE-AAC v1 / 1920x1080 1920x1080@30fps

ASP@L5, HE-AAC v2 / AC3 / E- / QCIF / 1280x720@60fps
ACEP@L4 AC3 / MPEG1L1 / (176x144)
MPEG1L2
AVC / H.264 AAC-LC / HE-AAC v1 / 3840x2160 3840x2160@60p /

[email protected], HE-AAC v2 / AC3 / E- / QCIF 1920x1080@120fps
[email protected], AC3 / AC4 / LPCM (176x144)
[email protected] *1
HEVC / H.265 AAC-LC / HE-AAC v1 / 3840x2160 3840x2160@60p /

[email protected], HE-AAC v2 / AC3 / AC4 / QCIF 1920x1080@120fps
[email protected] / E-AC3 (176x144)
*1
This line includes the XAVC S format use case. The maximum supported bitrate for
XAVC S is 100 Mbps.

avi (*.avi)

Xvid MPEG1L1 / MPEG1L2 / 1920x1080 / 1920x1080@30fps

MPEG1L3 / AC3 / E- QCIF /
AC3 (176x144) 1280x720@60fps
Motion JPEG μ-LAW / PCM (U8) / 1280x720 / 1280x720@30fps

PCM (S16LE) QCIF
(176x144)
Asf (*.asf / *.wmv)


Max. Frame Rate
VC1 AP@L3, WMA9 1920x1080 / 1920x1080@30fps /

MP@HL, SP@ML Standard QCIF (176x144) 1280x720@60fps
MKV (*.mkv)
Subtitle Type : Internal / External
Max. /
Video Codec
(Profile@Level)
Resolution
Xvid DTS core / AC3 / AAC- 1920x1080 1920x1080@30fps

LC / E-AC3 / HE-AAC v1 / QCIF / 1280x720@60fps

/ HE-AAC v2 / MPEG1L1 (176x144)

/ MPEG1L2 / Vorbis
AVC / H.264 DTS core / AC3 / AAC- 1920x1080 1920x1080@60fps

BP@L3, LC / E-AC3 / HE-AAC v1 / QCIF
[email protected], / HE-AAC v2 / MPEG1L1 (176x144)
[email protected] / MPEG1L2 / Vorbis
MPEG4 DTS core / AC3 / AAC- 1920x1080 1920x1080@30fps

SP@L6, LC / E-AC3 / HE-AAC v1 / QCIF / 1280x720@60fps
ASP@L5, / HE-AAC v2 / MPEG1L1 (176x144)
ACEP@L4 / MPEG1L2 / Vorbis
VP8 DTS core / AC3 / AAC- 1920x1080 1920x1080@30fps

LC / E-AC3 / HE-AAC v1 / QCIF / 1280x720@60fps
/ HE-AAC v2 / MPEG1L1 (176x144)
/ MPEG1L2 / Vorbis
VP9 Profile 0, DTS core / AC3 / AAC- 3840x2160 3840x2160@60fps

Profile 2 LC / E-AC3 / HE-AAC v1 / QCIF
/ HE-AAC v2 / MPEG1L1 (176x144)
/ MPEG1L2 / Vorbis
AVC / H.264 DTS core / AC3 / AAC- 3840x2160 3840x2160@60p /

[email protected], LC / E-AC3 / HE-AAC v1 / QCIF 1920x1080@120fps
[email protected], / HE-AAC v2 (176x144)
[email protected]
HEVC / H.265 DTS core / AC3 / AAC- 3840x2160 3840x2160@60p /

[email protected], LC / E-AC3 / HE-AAC v1 / QCIF 1920x1080@120fps
[email protected] / HE-AAC v2 (176x144)
3gpp (*.3gp / *.3g2)

Max. /
Video Codec
(Profile@Level)
Resolution
MPEG4 AAC-LC / HE-AAC v1 / 1920x1080 1920x1080@30fps

SP@L6, HE-AAC v2 / AC3 / E- / QCIF /
ASP@L5, AC3 / MPEG1L1 / (176x144) 1280x720@60fps
ACEP@L4 MPEG1L2

BP@L3, HE-AAC v2 / AC3 / E- / QCIF
[email protected], AC3 / MPEG1L1 / (176x144)
[email protected] MPEG1L2
MOV (*.mov)
Max. /
Video Codec
(Profile@Level)
Resolution

BP@L3, HE-AAC v2 / AC3 / E-AC3 / QCIF
[email protected], / MPEG1L1 / MPEG1L2 / (176x144)
[email protected] μ-LAW / PCM (U8) / PCM
(S16BE) / PCM (S16LE)
MPEG4 AAC-LC / HE-AAC v1 / 1920x1080 1920x1080@30fps

SP@L6, HE-AAC v2 / AC3 / E-AC3 / QCIF /
ASP@L5, / MPEG1L1 / MPEG1L2 / (176x144) 1280x720@60fps
ACEP@L4 μ-LAW / PCM (U8) / PCM

Motion JPEG AAC-LC / HE-AAC v1 / 1280x720 / 1280x720@30fps

HE-AAC v2 / AC3 / E-AC3 QCIF
/ MPEG1L1 / MPEG1L2 / (176x144)
μ-LAW / PCM (U8) / PCM
WebM (*.webm)

Max. Frame Rate
VP8 Vorbis 1920x1080 / QCIF 1920x1080@30fps /

(176x144) 1280x720@60fps
VP9 Profile 0, Vorbis 3840x2160 / QCIF 3840x2160@60fps

Profile 2 (176x144)

Photos
Music
External subtitles
formats

Audio Codec Sampling Rate
LPCM 44.1k / 48k
MPEG1L1 / MPEG1L2 32k / 44.1k / 48k
MPEG1L3 32k / 44.1k / 48k
AAC-LC 16k / 22.05k / 24k / 32k / 44.1k / 48k
HE-AAC v1 / v2 24k / 32k / 44.1k / 48k
AC3 32k / 44.1k / 48k
AC4 44.1k / 48k
E-AC3 32k / 44.1k / 48k
Vorbis 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k
WMA9 8k / 11.025k / 16k / 22.05k / 32k / 44.1k / 48k
DTS core 32k / 44.1k / 48k
μ-LAW 8k
PCM (U8) 8k
PCM (S16LE) 11.025k / 16k / 44.1k
PCM (S16BE) 11.025k / 16k / 44.1k
Photos
Music
Videos

External subtitles
formats
External subtitles
Use case : USB
File Format Extension
SubStation Alpha *.ass / *.ssa
SubRip *.srt
Photos
Music
Videos
Blu-ray and DVD players

Connecting a Blu-ray or DVD player
Watching Blu-ray and DVD discs
[40] Blu-ray and DVD players | Blu-ray and DVD players

Connect a Blu-ray/DVD player to the TV.
Use a connection method below based on the terminals available on your TV.
Note
The available terminals depend your model/region/country.
Hint
You can also connect a cable/satellite box in the same way as a Blu-ray/DVD player.
HDMI connection
For optimum picture quality, we recommend connecting your player to the TV using an
HDMI cable. If your Blu-ray/DVD player has an HDMI jack (socket), connect it using an
HDMI cable.
(A)
(B)
(A) Blu-ray/DVD player (same as connecting a cable/satellite box)

(B) HDMI cable (not supplied)*
*
Be sure to use an authorized Premium High Speed HDMI™ Cable(s) bearing the HDMI
logo.
Composite connection
If your Blu-ray/DVD player has composite jacks (sockets), connect them using a
composite video/audio cable.

(A)
(B)
(C)
(A) Blu-ray/DVD player (same as connecting a cable/satellite box)

(B) Analog Extension cable (supplied)*
(C) RCA Cable (not supplied)
*
Whether the Analog Extension cable is supplied depends on your model/region/country.
Cable that connects to the video input jack
The 3.5 mm jack of the Analog Extension Cable has 4 poles.
(A)
(B) (C) (D) (E)
(A) 3.5 mm
(B) Left for Audio signal.
(C) Video signal.

(D) Ground.
(E) Right for Audio signal.
Related topics
[41] Blu-ray and DVD players | Blu-ray and DVD players

You can watch content from Blu-ray/DVD discs or other content supported by your player
on the TV.
1 Turn on the connected Blu-ray/DVD player.

Blu-ray/DVD player.
3 Start playback on the connected Blu-ray/DVD player.
Hint
If you connect a BRAVIA Sync-compatible device with an HDMI connection, you
can operate it by simply using the TV’s remote control. To operate the BRAVIA Sync
device from the TV screen. Press the INPUT or (Input) button on the remote
control while watching content from the HDMI input, press the (Up) button on
the remote control, and select [Control menu]. (You can also display the operation
menu by pressing the DISPLAY button on the remote control.)
Related topics


Cable/satellite box
Connecting a cable/satellite box
[43] Cable/satellite box | Cable/satellite box
Connecting a cable/satellite box

Connect the cable/satellite box to the TV.
Connect it to the input on your TV.
For details, refer to the Connecting a Blu-ray or DVD player page.
[44] Cable/satellite box | Cable/satellite box
How to control the cable/satellite box using the TV

remote control
Performing [Cable/Satellite box control setup] in [Cable/Satellite box setup] allows you to
control a cable/satellite box using the TV’s remote control.
1 Press the (Quick Settings) button on the remote control, then select
[Settings] — [Channels & Inputs] — [External inputs] — [Cable/Satellite box
setup] — [Cable/Satellite box control setup].
2 Follow the on-screen instructions.

Note
When operating the TV’s remote control, point it at the cable/satellite box.
Depending on the external devices, some buttons may not respond.
If you press and hold a button on the remote control, the operation may not work.
Instead, try pressing the button repeatedly.
The availability of this function depends on your model/region/country.
Related topics

TV's remote control. (Cable/satellite box control compatible models only)
Displaying the iPhone/smartphone or iPad/tablet

app screen on the TV
Chromecast built-in™ or AirPlay allows you to display (cast) your favorite websites and
app screens on your mobile device directly to the TV.
Using Chromecast built-in

1 Connect a mobile device such as a smartphone or tablet to the same home
network that the TV is connected to.
2 Launch a Chromecast built-in supported app on the mobile device.
3 Select the (cast) icon in the app.
4 Select the TV as the cast destination.

The screen of the mobile device is displayed on the TV.

Note
An Internet connection is required to use Chromecast built-in.
Using AirPlay
This TV supports AirPlay 2.
1 Make sure your Apple device is connected to the same network as your TV.
2 The procedure depends on the content that will be displayed on the TV as

follows.
To display video, tap (AirPlay Video).
To display photos, tap (Action share).
To play music, tap (AirPlay Audio).
To display the screen of a mobile device, tap (Mirroring).
(In some apps, you may have to tap another icon first.)
3 Select AirPlay on a mobile device such as an iPhone or iPad, and select the
TV to use with AirPlay.
Hint
The TV supports Apple HomeKit.
You can control the TV with a mobile device such as an iPhone or iPad by pressing
the INPUT or (Input) button on the remote control, selecting (AirPlay), and
following the on-screen instructions to setup Apple HomeKit.
Available operations vary depending on the version of the app and software.
If you select [On (Powered on by apps)] in [Remote start], you can turn on the TV
with apps on a mobile device such as an iPhone or iPad.
Note
An internet connection is required to use AirPlay.
Operation of a mobile device such as iPhone or iPad varies depending on the OS

version.
iPhone, iPad, AirPlay and HomeKit are trademarks of Apple Inc., registered in the
U.S. and other countries.
Related topics


Connecting a computer and viewing stored content
Connecting a camera or camcorder and viewing stored content
Computer video signal specifications
[47] Computers, cameras, and camcorders | Computers, cameras, and camcorders
Connecting a computer and viewing stored

content
To connect a computer
Use an HDMI cable to connect your computer to the TV.
(A)
(B)

(A) Computer
* Be sure to use an authorized Premium High Speed HDMI™ Cable(s) bearing the HDMI
logo. We recommend an Ultra High Speed HDMI™ Cable when connecting to a computer
that supports 4K 120Hz.
To check the video signal specifications
To view content stored on a computer

After connecting the computer, press the INPUT or (Input) button, then select the
input the computer is connected to.

Note
For optimum picture quality, we recommend that you set your computer to output
video signals according to one of the timings listed in “Computer video signal
specifications”.
Depending on the connection status, the image may be blurred or smeared. In this
case, change the computer’s settings and select another input signal from the
“Computer video signal specifications” list.
Connecting a camera or camcorder and viewing

stored content

To connect a camera or camcorder

Connect your Sony digital still camera or camcorder using an HDMI cable. Use a cable
that has an HDMI mini jack (socket) for the digital still camera/camcorder end, and a
standard HDMI jack (socket) for the TV end.
(A) (B)
(C)
(A) Digital still camera

(B) Camcorder
(C) HDMI cable (not supplied)*
*
Be sure to use an authorized Premium High Speed HDMI™ Cable(s) bearing the HDMI
logo.
To view content stored on a digital still camera/camcorder

1 After connecting the digital still camera/camcorder, turn it on.

digital still camera/camcorder.
3 Start playback on the connected digital still camera/camcorder.
Hint
If you connect a BRAVIA Sync-compatible device, you can operate it by simply

using the TV’s remote control. Make sure that the device is BRAVIA Sync-
compatible. Some devices may not be compatible with BRAVIA Sync even though
they have an HDMI jack (socket).
Related topics

(Resolution, Horizontal frequency/Vertical frequency)
640 x 480, 31.5 kHz/60 Hz

800 x 600, 37.9 kHz/60 Hz
1024 x 768, 48.4 kHz/60 Hz
1152 x 864, 67.5 kHz/75 Hz
1280 x 1024, 64.0 kHz/60 Hz
1600 x 900, 56.0 kHz/60 Hz
1680 x 1050, 65.3 kHz/60 Hz
1920 x 1080, 67.5 kHz/60 Hz *
3840 x 2160, 67.5 kHz/30 Hz
3840 x 2160, 135.0 kHz/60 Hz (8 bits)
*
1920 x 1080 timing, when applied to the HDMI input, will be treated as a video timing
and not computer timing. This will affect the [Screen] settings in [Display & Sound]. To
view computer content, set [Wide mode] to [Full], and [Display area] to [+1]. ([Display
area] is configurable only when [Auto display area] is disabled.)
Note
The picture may be blurry and may not be displayed correctly depending on your
connection status. In this case, change the computer’s settings and select a

different input signal in “Supported computer input signals”.
Audio system (such as an AV receiver or sound

bar)
Outputting audio from an audio system
Connecting an audio system
Adjusting an audio system
Using the TV as a center speaker (only models with TV center speaker mode)
Pass-through audio formats supported with eARC
[51] Audio system (such as an AV receiver or sound bar) | Audio system (such as an AV
receiver or sound bar)
Outputting audio from an audio system

You can connect audio systems such as AV receivers or sound bars to the TV. Select a
connection method below according to the specifications of the audio system you want
to connect.
Connecting with an HDMI cable (For details, carefully read “Connection using an HDMI
cable” below.)
Connecting with a digital optical cable
For connection methods, refer to the Connecting an audio system page.
Note
Refer to the instruction manual of the device to be connected.
Connection using an HDMI cable

This TV supports Audio Return Channel (ARC) or Enhanced Audio Return Channel
(eARC). You can use an HDMI cable to output audio from audio systems that support
ARC and eARC.
On TVs that support eARC, you can output (pass-through) audio signals from external
input devices connected to the TV to eARC supported audio systems by using the HDMI
terminal bearing the text “eARC/ARC”.
For connection methods, refer to the Connecting an audio system page.
Note
The location of the HDMI terminal that supports eARC/ARC varies depending on
the model. Refer to the included Setup Guide.
Related topics

See the illustrations below to connect an audio system such as an AV receiver or sound
bar.
Note
The available terminals depend your model/region/country.
HDMI connection (ARC supported)
1 Connect the TV and audio system with an HDMI cable.

Connect to the TV’s HDMI input terminal bearing the text “ARC” or “eARC/ARC”.
(A)
(B)
(ARC)
(eARC/ARC)
(A) AV receiver or sound bar

* We recommend authorized Premium High Speed HDMI™ Cable(s) bearing the
HDMI logo.
2 Adjusting an audio system
Note
For ARC connections, voice recognition performance may degrade (only TVs with a
built-in MIC).
HDMI connection (eARC supported)

1 Connect the external input device and TV with an HDMI cable. Connect the
TV and audio system with another HDMI cable.
Connect the audio system to the TV’s HDMI input terminal bearing the text “ARC”
or “eARC/ARC”.

(A)
(B)
(eARC/ARC)
(C)
(eARC)
(D)
(A) External input device (such as a Blu-ray/DVD recorder)

(B) HDMI cable (not supplied)
(C) AV receiver or sound bar
(D) HDMI cable with Ethernet (not supplied)*
*
We recommend authorized Premium High Speed HDMI™ Cable(s) bearing the
HDMI logo.
[Settings] — [Display & Sound] — [Audio output] — [eARC mode] — [Auto].
3 Select [Speakers] — [Audio system].
4 Enable the audio system’s eARC feature.

Refer to the instruction manual of the device.
Note
You cannot select [eARC mode] if the text-to-speech function for on-screen text
within the TV’s accessibility features is enabled.
If audio is being output from an eARC supported device while you are watching
HDMI input, the TV operates as follows:

audio from system sounds and audio responses is not output, and
the voice recognition performance of the built-in MIC may degrade (only TVs with a built-in
MIC).
Digital optical cable connection
1 Connect the TV and audio system with a digital optical cable.

Connect to the audio system’s digital optical input terminal.
(A)
(B)
(A) AV receiver or Sound bar

(B) Optical audio cable (not supplied)
Hint
For more information, please visit the Sony support website.
Support Site
Related topics
No sound but good picture.

No audio or low audio with a home theater system.

After connecting an audio system to the TV, adjust the TV’s audio output from the audio
system.
Adjusting an audio system connected with an HDMI cable or

digital optical cable
1 After connecting the TV to your audio system, press the (Quick Settings)
button on the remote control, then select [Settings] — [Display & Sound] —
[Audio output] — [Speakers] — [Audio system].
2 Turn on the connected audio system, then adjust the volume.

If you connect a BRAVIA Sync-compatible device with an HDMI connection, you
can operate it by simply using the TV’s remote control.
Note
You need to configure the [Digital audio out] settings according to your audio
system. Press the (Quick Settings) button on the remote control, then select
[Settings] — [Display & Sound] — [Audio output] — [Digital audio out].
If the audio system is not compatible with Dolby Digital or DTS, set [Settings] —
[Display & Sound] — [Audio output] — [Digital audio out] to [PCM].
The [Digital audio out] settings are disabled when using audio signals that are
passed through from the HDMI input and using eARC.
Hint
If a specific audio system is connected with an HDMI cable, you can adjust the
output timing of the picture and sound.
Adjusting the AV sync setting
For details about supported models, refer to the support site.
Support Site
Related topics


Using the TV as a center speaker (only models with

TV center speaker mode)
Models with a TV center speaker mode have CENTER SPEAKER IN terminals or S-
CENTER SPEAKER IN terminals on the back of the TV.
On TVs with S-CENTER SPEAKER IN input, you can use the TV as a center speaker in
the following cases.
When a sound bar with an S-CENTER OUT output/jack is connected
By using the TV as a center speaker, conversations sound natural because you can hear
them from the screen and its vicinity.
Hint
Some models have both CENTER SPEAKER IN and S-CENTER SPEAKER IN
terminals.
1 Connect the device to the TV while referring to “Connecting an AV receiver

with a speaker cable” or “Connecting a sound bar (only models with S-
CENTER SPEAKER IN terminals)” below.
2 Press the (Quick Settings) button on the remote control, change [Settings]
— [Display & Sound] — [Audio output] — [Speakers] to [Audio system].

Connecting an AV receiver with a speaker cable

Connect the TV and AV receiver with a speaker cable.
(A)
(B)
(A) AV receiver
(B) Speaker cable (not supplied)
Use a speaker cable (not supplied) to connect the AV receiver to the CENTER SPEAKER
IN terminal of the TV.
When connecting, make sure to twist the ends of the speaker cable and insert them into
the connection terminals of the TV and AV receiver.
The CENTER SPEAKER IN terminal varies depending on the model. Refer to the figures
below when connecting the speaker cable.

*Strip about 10 mm (13/32 inches) of insulation from the speaker cable at each end.
Note
To prevent the wires of the speaker cable from touching each other, make sure not
to strip too much of the speaker cable.
Connect the speaker cable properly so that the polarities (+/-) between the TV and
AV receiver match.
Connecting a sound bar (only models with S-CENTER

SPEAKER IN terminals)
Connect the TV and sound bar with the TV center speaker mode cable supplied with
sound bar/home theater system.
When a sound bar is connected, center audio is output from both the TV and sound bar,
allowing you to enjoy both impactful sound from the sound bar and natural
conversations.
(A)

(A) TV center speaker mode cable (supplied with sound bars that have S-CENTER OUT
terminals)
Note
Even when connecting a sound bar with an S-CENTER OUT terminal, it must be
connected to the TV with an HDMI cable like a normal sound bar.
Also refer to the instruction manual of the audio system with an S-CENTER OUT
terminal.
Related topics

Confirm that you can pass-through the following audio formats.
7.1 channel linear PCM: 32/44.1/48 kHz 16 bits

Dolby Digital
Dolby Digital Plus
DTS
Dolby TrueHD
DTS-HD MA
Dolby Atmos
DTS:X Master Audio
MPEG2 - AAC/MPEG4 - AAC
For details, refer to the support page.
Support Site

Related topics
Video game consoles
Connecting
Connect an HDMI-supported video game console to your TV with an HDMI cable.
(A)
(B)
(A) Video game console

(B) HDMI cable (sold separately)
Hint
A Premium High Speed HDMI™ Cable(s) is fine for general purposes, but if you will
connect a video game console that supports 4K 120Hz, use the HDMI cable
included with the game console, or an Ultra High Speed HDMI™ Cable.
The type and position of the HDMI port differs depending on your TV. Refer to the
provide documentation included with the TV.
Changing HDMI input settings

After connecting, set the connected HDMI input port.
To maximize the performance of your TV and video game console, set the [HDMI signal

format].
Auto setup
1 With the video game console turned on, connect it to the TV with an HDMI
cable.
Set by following the instructions on the TV screen.
Manual setup
following in order.
[Settings] — [Channels & Inputs] — [External inputs] — [HDMI signal format]
Select the optimal format for your video game console.
Hint
If you connect a video game console that supports 4K 120 Hz video output, set to
[Enhanced format (4K120, 8K)].
If you connect a video game console that supports VRR, set to [Enhanced format
(VRR)].
Note
When connecting a video game console that supports 4K 120Hz and VRR, check
the label of the HDMI input ports on the TV and connect to the HDMI input port that
is labeled 4K 120Hz or 4K 120Hz 8K, or connect to the HDMI input port that is
displayed as [Enhanced format (4K120, 8K)] or [Enhanced format (VRR)] for HDMI
signal format].
The available [HDMI signal format] depend on the model. They may also not be
supported depending on the model/region/country.
If [Enhanced format (VRR)] is set, slight brightness fluctuations (flicker) may occur
on the TV screen depending on the frequency of the content output from the

connected video game console.
Related topics
Connecting terminal
Experiencing 3D surround with a neckband

speaker or headphones (BRAVIA XR models only)
If you connect the transmitter to the TV, you can use a neckband speaker or Sony brand
headphones to experience 3D surround (spatial sound).
For details, refer to the URL below.
https://www.sony.net/bravia-xr-3ds
The locations of the optical digital audio output jack and USB port varies depending on
the model. Refer to the Setup Guide.
Bluetooth devices
Connecting a Bluetooth device
Supported Bluetooth profiles
[59] Bluetooth devices | Bluetooth devices

To pair the TV with a Bluetooth device

Only for Bluetooth A2DP-supported models that can use Bluetooth audio devices such
as headphones or speakers.
Bluetooth A2DP-supported models that support Bluetooth audio devices have [A/V sync]
in [Settings] — [Display & Sound] — [Audio output].
1 Turn the Bluetooth device on and put it in pairing mode.

To put your Bluetooth device in pairing mode, refer to the instruction manual
of the device.
[Settings] — [Remotes & Accessories] — [Pair accessory] to put the TV in
pairing mode.
Available Bluetooth devices will be displayed.
3 Select the desired device, then follow the on-screen instructions.

If you are prompted to enter a passcode, refer to the instruction manual of
the device.
After pairing is completed, the device connects to the TV.
To connect to a paired Bluetooth device

[Settings] — [Remotes & Accessories].
2 Select a paired but unconnected device.
3 Select [Connect].
Related topics

Operation cuts out, or a device does not work.

system/TV speakers at the same time.

If a Bluetooth audio device is connected, there may be a delay between the picture and
sound due to the properties of Bluetooth. You can adjust the delay between the picture
and sound with the A/V sync setting. (Only for Bluetooth A2DP-supported models that
can use Bluetooth audio devices.)
Bluetooth A2DP-supported models that support Bluetooth audio devices have [A/V sync]
in [Settings] — [Display & Sound] — [Audio output].
[Settings] — [Display & Sound] — [Audio output] — [A/V sync] — the desired
option.
Hint
You can also adjust the output timing of the picture and sound if a specific audio
system is connected with an HDMI cable. For details about supported models, refer
to the support site.
Support Site
Note
Depending on the connected Bluetooth audio device, the picture and sound may
not match even when the [A/V sync] setting is set to [On] or [Auto].
To prevent the TV from displaying a black screen immediately after turning it on
when a sound bar is connected wirelessly (Bluetooth), set the [A/V sync] setting to
[On].

If [Picture mode] is set to one of the options below, the output timing of the picture
and sound is not adjusted even when the [A/V sync] setting is set to [Auto].
[Game]
[Graphics]
[Photo]
To adjust [A/V sync] when in any of these modes, select [On].
The responsiveness of the TV while playing video games may feel slower due to the
[A/V sync] setting adding a delay to the output timing of the picture. For games that
are dependant on response time, we do not recommend you use a Bluetooth
device and recommend that you use the TV speakers or a sound bar with a wired
(HDMI cable/digital optical cable) connection instead.

The TV supports the following profiles:
HID (Human Interface Device Profile)

HOGP (HID over GATT Profile)
A2DP (Advanced Audio Distribution Profile)
AVRCP (Audio/Video Remote Control Profile)
SPP (Serial Port Profile)
Related topics

BRAVIA Sync overview

Using features available for BRAVIA Sync-compatible devices
Adjusting BRAVIA Sync settings
[63] BRAVIA Sync-compatible devices | BRAVIA Sync-compatible devices

If a BRAVIA Sync-compatible device (e.g., Blu-ray player, AV receiver) is connected with
an HDMI cable, you can operate the device with the TV’s remote control.
Related topics

Using features available for BRAVIA Sync-

compatible devices
To operate BRAVIA Sync-compatible devices from the TV, use the INPUT or (Input)
button on the remote control to select the device you want to operate.
Blu-ray/DVD player

Automatically turns the TV on and switches the input to the connected Blu-ray/DVD
player when the Blu-ray/DVD player starts to play.
Automatically turns the connected Blu-ray/DVD player off when you turn the TV off.
Allows operations such as menu operation and playback with the (Up) / (Down)
/ (Left) / (Right) buttons on the TV remote control.
AV receiver
Automatically turns the connected AV receiver on and switches the sound output from
the TV speaker to the audio system when you turn the TV on. This function is only
available if you have previously used the AV receiver to output the TV’s sound.
Automatically switches the sound output to the AV receiver by turning the AV receiver
on when the TV is turned on.
Automatically turns the connected AV receiver off when you turn the TV off.
Adjusts the volume (VOL or (Volume) +/- buttons) and mutes the sound ( MUTE or
(Mute) button) of the connected AV receiver through the TV’s remote control.
Video camera
Automatically turns the TV on and switches the input to the connected video camera
when the camera is turned on.
Automatically turns the connected video camera off when you turn the TV off.
Allows operations such as menu operation and playback with the (Up) / (Down)
/ (Left) / (Right) buttons on the TV remote control.
Note
“BRAVIA Sync control” (BRAVIA Sync) is only available for connected BRAVIA
Sync-compatible devices that have the BRAVIA Sync logo.
Related topics



When BRAVIA Sync is set up, you will be able to turn off a connected device with the TV
or set a device connected via HDMI cable to be operated with the TV’s remote control.
1 Turn on the connected device.
2 To enable [BRAVIA Sync control], press the (Quick Settings) button on the
remote control, then select [Settings] — [Channels & Inputs] — [External
inputs] — [BRAVIA Sync settings] — [BRAVIA Sync control].
3 Activate BRAVIA Sync on the connected device.

When a specific Sony BRAVIA Sync-compatible device is connected and
powered on and [BRAVIA Sync control] is enabled, BRAVIA Sync is
automatically activated on that device. For details, refer to the instruction
manual of the connected device.
Available options
Available options are shown below. (Options vary depending on your
model/region/country.)
[Device auto power off]

If disabled, the connected device does not turn off automatically when the TV is turned
off.
[TV auto power on]

If disabled, the TV does not turn on automatically when the connected device is turned
on.
[BRAVIA Sync device list]

Displays the BRAVIA Sync device list.
[Device control keys]

Allows you to set buttons to control an HDMI connected device.
Related topics

Viewing pictures in 4K from compatible devices

Viewing pictures in 4K resolution
Settings for viewing pictures through HDMI input with higher quality
[67] Viewing pictures in 4K from compatible devices | Viewing pictures in 4K from

compatible devices

You can connect a digital still camera/camcorder that supports HDMI 4K output to HDMI
IN of the TV to display high resolution photos stored on the camera. You can also display
high resolution photos stored in connected USB devices or your home network. A picture
with a 4K or higher resolution can be displayed in 4K resolution (3840×2160).
The availability of this function depends on your region/country.
(A) (B) (C) (D)

(A) Digital still camera

(B) Camcorder
(C) USB device
(D) Network device
To view pictures stored on a USB device or network device in 4K resolution
1 Connect the USB device or network device to the TV.
button.
3 Select the USB device name or network device name.
4 Select the folder, and then select the file to play.
To view pictures stored on a digital still camera/camcorder
1 Connect a digital still camera or camcorder that supports HDMI output to the
HDMI IN jack (socket) of the TV, using an HDMI cable.

device.
3 Set the connected device to 4K output.
4 Start playback on the connected device.
To view pictures in 4K resolution with higher quality

You can set the HDMI signal format to Enhanced format to view pictures in 4K resolution
with higher quality.
For information about Enhanced format or changing the settings, refer to the Settings for
viewing pictures through HDMI input with higher quality page.
Note
A 3D picture cannot be displayed.
If you change the picture by pressing the (Left) / (Right) buttons, it may take
a moment for the picture to be displayed.
Related topics

USB devices
[68] Viewing pictures in 4K from compatible devices | Viewing pictures in 4K from

compatible devices
Settings for viewing pictures through HDMI input

with higher quality
To display a picture from a device connected to the HDMI input terminal in a higher
quality HDMI format*1, set [HDMI signal format] in [External inputs].
*1
Such as 8K, 4K 100/120 Hz, 4K 60p 4:2:0 10 bit, 4K 60p 4:4:4, or 4:2:2
HDMI signal format

To change the HDMI signal format setting, press the (Quick Settings) button on the
remote control, then select [Settings] — [Channels & Inputs] — [External inputs] — [HDMI
signal format] — the HDMI input you want to set.
Follow the on-screen instructions, and set the HDMI signal format from the HDMI input

terminal to a suitable format below. Available HDMI signal formats depend on your model
and HDMI input.
Standard format
Enhanced format
Enhanced format (Dolby Vision)
Enhanced format (4K120, 8K)
Enhanced format (VRR)
Note
Support for the display of 4K 100/120 Hz and 8K picture depends on your
model/region/country.
Support for the Variable Refresh Rate (VRR) feature depends on your model.
When using Enhanced format, picture and sound may not be output correctly. In
this case, connect the device to an HDMI IN that is in [Standard format], or change
the HDMI signal format of HDMI IN to [Standard format].
Only set to Enhanced format when using compatible devices.
When you watch 4K picture with High-Quality, use a Premium High Speed HDMI™
Cable(s) that supports speeds of 18 Gbps. For details on a Premium High Speed
HDMI™ Cable(s) that supports 18 Gbps, refer to the cable specifications.
To display 4K 100/120 Hz or 8K picture, an Ultra High Speed HDMI™ Cable that
supports 48 Gbps is required. Refer to the cable specifications to find out whether a
cable supports 48 Gbps.
Related topics
BRAVIA Connectivity Guide

Descriptions about connecting devices to the TV are also available on the Sony support
website. Refer to it as necessary.
https://www.sony.net/tv_connectivity_guide/
[70]
Connecting to a network
Viewing Internet content
[71] Connecting to a Network
Connecting to a network
Connecting to a network using a wireless connection
[72] Connecting to a network | Connecting to a network

A wired LAN connection allows you to access the Internet and your home network.
Make sure to connect to the Internet or home network via a router.

(B)
(E)
(A)
(C) (D)
(A) LAN cable

(B) Computer
(C) Router
(D) Modem
(E) Internet
1 Set up your LAN router.

For details, refer to the instruction manual of your LAN router, or contact the
person who set up the network (network administrator).
Note
It is strongly recommended for security purposes to connect your TV to the Internet
via a router/modem that includes router functionality. Direct connection of your TV
to the Internet may expose your TV to a security threat such as extraction or
tampering of content or personal information.
Contact your service provider or network administrator to confirm your network
includes router functionality.
The network-related settings that are required may vary depending on the Internet
service provider or router. For details, refer to the instruction manuals provided by
the Internet service provider or those supplied with the router. You can also contact
the person who set up the network (network administrator).
Related topics
The TV cannot connect to the Internet/Network.


[73] Connecting to a network | Connecting to a network
Connecting to a network using a wireless

connection
Using Wi-Fi Direct to connect to the TV (no wireless router required)
[74] Connecting to a network using a wireless connection | Connecting to a network using

a wireless connection | Connecting to a network using a wireless connection
Using Wi-Fi to connect the TV to the

Internet/Network
The built-in wireless LAN device allows you to access the Internet and enjoy the benefits
of networking in a cable-free environment.
(A)
(B) (C)
(D)
(A) Computer
(B) Wireless router
(C) Modem
(D) Internet

1 Set up your wireless router.

For details, refer to the instruction manual of your wireless router, or contact the
person who set up the network (network administrator).
[Settings] — [Network & Internet].
3 Select a network you want to connect to and set the password.

If your TV can not connect to the Internet/Network, refer to The TV cannot connect
to the Internet/Network. page.
To turn off the built-in wireless LAN
1 To disable [Wi-Fi], press the (Quick Settings) button on the remote control,
then select [Settings] — [Network & Internet] — [Wi-Fi].
Hint
For smooth video streaming:
Change the setting of your wireless router to a high-speed networking standard such as
802.11n if possible.
For details on how to change the setting, refer to the instruction manual of your wireless
router, or contact the person who set up the network (network administrator).
If the above procedure does not deliver any improvement, change the setting of your
wireless router to 5GHz, which may help improve the video streaming quality.
The 5GHz band may not be supported depending on your region/country. If the 5GHz band
is not supported, the TV can only connect to a wireless router using the 2.4GHz band.
Note
It is strongly recommended for security purposes to connect your TV to the Internet
via a router/modem that includes router functionality. Direct connection of your TV
to the Internet may expose your TV to a security threat such as extraction or
tampering of content or personal information.

Contact your service provider or network administrator to confirm your network

includes router functionality.
The network-related settings that are required may vary depending on the Internet
service provider or router. For details, refer to the instruction manuals provided by
the Internet service provider or those supplied with the router. You can also contact
the person who set up the network (network administrator).
If you select the [Show password] option in the password entry screen, the exposed
password may be seen by other individuals.
Related topics
Network (Internet/home)/apps
Using Wi-Fi Direct to connect to the TV (no wireless router required)
[75] Connecting to a network using a wireless connection | Connecting to a network using

a wireless connection | Connecting to a network using a wireless connection
Using Wi-Fi Direct to connect to the TV (no

wireless router required)
You can connect a device to the TV wirelessly, without using a wireless router, and then
stream videos, photos, and music that is stored on your device directly to the TV.
Note
Wi-Fi Direct connects smartphones and computers directly to the TV instead of
through the Internet, so streaming video content that requires an Internet
connection cannot be played back on the TV.

[Settings] — [Network & Internet] — [Wi‑Fi Direct] — [Wi‑Fi Direct settings].
2 Select the TV name displayed on the TV screen with the Wi-Fi Direct device.
If the device does not support Wi-Fi Direct, select the [Show Network
(SSID)/Password].
3 Operate the Wi-Fi Direct/Wi-Fi device to connect with the TV.
4 Send content from the Wi-Fi Direct/Wi-Fi device to the TV.

For details, refer to the instruction manual of the device.
If connection is not successful
When the standby screen for the Wi-Fi Direct setting is displayed, select [Show Network
(SSID)/Password] and follow the on-screen instructions to complete the set-up.
To connect another device
Follow the steps above to connect devices. Up to 10 devices can be connected at the
same time. To connect another device when 10 devices are already connected,
disconnect an unnecessary device, then connect the other device.
To change the name of the TV shown on the connected device

[System] — [About] — [Device name].
To list connected devices/deregister devices
[Network & Internet] — [Wi‑Fi Direct] — [Show device list/Delete].
To deregister a device, select the device in the list to delete, then press the (Enter)
button. Then, select [Yes] on the confirmation screen.
To deregister all devices, select [Delete all] in the list, then [Yes] in the confirmation
display.

Adjusting home network settings
Playing content from a computer
Playing content from a media server
[77] Home network features | Home network features

You can adjust the following home network settings.
To check the server connection

[Network & Internet] — [Home network] — [Server diagnostics] — follow the on-screen
instructions to perform diagnostics.
To use the renderer function

[Network & Internet] — [Home network] — [Renderer] — the desired option.
[Renderer]
Enable the renderer function.
You can play photo/music/video files in a controller (e.g., digital still camera) on the TV
screen by operating the device directly.
[Renderer access control]

Select [Auto access permission] to access the TV automatically when a controller
accesses the TV for the first time.
Select [Custom settings] to change the access permission settings of each
controller.
To use the remote device
[Network & Internet] — [Remote device settings] — the desired option.
[Control remotely]
Enable operation of the TV from a registered device.
[Deregister remote device]

Deregister a device to disable operation of the TV from that device.
Playing content from a computer

You can enjoy content (photo/music/video files) stored on a network device located in
another room, if you connect the TV to a home network via a router.

(A)
(D)
(C)
(B)
(A) Computer (Server)

(B) Router
(C) Modem
(D) Internet
1 Connect the TV to your home network.
button.
3 Select the network device name.
4 Select the folder, and then select the file to play.

Note
Depending on the file, playback may not be possible even when using the
supported formats.
Related topics

Playing content from a media server

You can play photo/music/video files in a controller (e.g., digital still camera) on the TV
screen by operating the controller directly, if you connect the TV to a home network via a
router. The controller should also be renderer-compatible.
(A)
(D)
(C)
(B)
(A) Digital still camera (Controller)

(B) Router
(C) Modem
(D) Internet
1 Connect the TV to your home network.
2 Operate the controller to start playing the content on the TV screen.
Related topics
Viewing Internet content

You can use video streaming services such as YouTube™ and Netflix to watch Internet
content. The available services vary depending on your country and region. You can
launch these services by selecting their apps in the Home Menu. If a Google Account is

set on the TV, you can also select content that is displayed in the Home Menu.
Note
An Internet connection is required to watch Internet content.
Video streaming services such as Netflix and Amazon Prime are paid services.
Supported video streaming services depend on the model/region/country, and
some models/regions/countries do not support such services.
Hint
Even if a Google Account is not setup on the TV, you can still see videos from, for
example, YouTube displayed on the Home Menu, as long as the TV is connected to
the Internet. To install new apps such as those for video streaming services, you
must setup/add a Google Account on the TV.
Related topics
Installing apps
Accounts & Sign In
Home menu
[81]
Settings
The menus displayed in the TV settings vary depending on your model/region/country.
Using the Quick Settings

Channels & Inputs Channels and External inputs, etc.
Display & Sound Picture, Screen, Sound and Audio output, etc.

Network & Internet

Accounts & Sign In Configure the Google Account or add other accounts.
Privacy You can restrict installation of apps from unknown sources.
Apps
System Date & Time, Language, Sound, Accessibility, Parental controlsand LED
indicator, etc.
Remotes & Accessories Remote control and Bluetooth settings.
Help & Feedback Provides help from Sony and Google.
Timers & Clock Timer, Sleep timer, Alarm, Clock display, etc.
[82] Settings

If you press the (Quick Settings) button on the remote control, you can quickly access
features such as [Picture mode], [Sleep timer], and [Picture Off] on the current screen,
and settings such as [Audio output] depending on the connected devices. You can also
display [Settings] from [Quick Settings].
Note
The menus displayed in the TV settings vary depending on your
2 Move the focus to change a setting or select it.

To change the settings that are displayed
2 Move the focus left or right, and select (Edit).
3 Select the desired setting.
4 Select [Close].
Hint
To change the order or hide a displayed item, press and hold the (Enter) button
on the remote control with that item highlighted, and [Move] and [Hide] will be
displayed. If you select [Move], use (Left) / (Right) on the remote control to
move the item to the desired position, and then press the (Enter) button on the
remote control.
With [BRAVIA notifications] in Quick Settings, you can check if there are
notifications such as software updates and low battery levels in the remote control.
[83] Settings
Channels & Inputs
[Settings] — [Channels & Inputs] — the desired option.
Available options
[Channels]
Configures the settings related to receiving broadcast programming.
[Preferences (Channels)]

Configures [Captions].
[Info banner]
Display program information when channel is changed.
[EWBS Auto-On]
Broadcast signal may transmit emergency information and notify users by powering on
the TV when the TV is in standby/networked standby mode.
To enable this feature, select [On] in [EWBS Auto-On] screen during Initial Setup or
press the (Quick Settings) button on the remote control, then select [Settings] —
[Channels & Inputs] — [Preferences (Channels)] — [EWBS Auto-On] to change the
settings.
Note
The power consumption will increase if [On] is set.
The availability of this function depends on your region/country.
[External inputs]
Configures the settings of the external inputs and BRAVIA Sync.
For details about BRAVIA Sync, refer to BRAVIA Sync-compatible devices.
[TV button shortcut]

If an external input such as a connected tuner is set, it will be displayed when the TV
button on the remote control is pressed.
[84] Settings
Display & Sound
[Settings] — [Display & Sound] — the desired option.

Available options
[Picture]
Configures display settings that adjust the picture quality, such as screen brightness.
To adjust the picture quality to your preferences, refer to the Adjusting the picture
quality page.
[Screen]
Adjusts the screen size and position.
[Sound]
Configures settings that adjust the sound.
To adjust the sound quality to your preferences, refer to the Adjusting the sound
quality page.
[Audio output]
Configures selection settings related to speakers.
[Expert panel settings](only models equipped with an OLED panel)

Use when setting [Pixel shift] or manually performing [Panel refresh].
For details, refer to OLED panel (only models equipped with an OLED panel).
[85] Settings
Network & Internet

Configures settings for such things as wireless LANs, wired LANs, and home networks.
Related topics
[86] Settings

Accounts & Sign In
[Settings] — [Accounts & Sign In] — the desired option.
Available options
When a Google Account is set on the TV

Configure the Google Account or add other accounts.
When a Google Account is not set on the TV
[Accounts & Sign In] cannot be used. To set a Google Account, set up Google TV from
the settings menu.
[87] Settings
Privacy
You can restrict the installation of apps from unknown sources.
[88] Settings
Apps
Allows you to configure or uninstall apps, or clear the cache.
Related topics
Installing apps

[89] Settings
System
[Settings] — [System] — the desired option.
Note
Depending on the settings of the TV, some options may not be displayed or
available.
Available options
[Accessibility]
Configures the settings of accessibility features and services for helping users
navigate their devices more easily.
[About]
Displays information about the TV.
Here, you can reset your TV
[Date & Time]

Configures the current time and auto clock display.
[Language]
Selects the menu language. The selected menu language will also set the voice
recognition language.
[Keyboard]
Configures the settings of the on-screen keyboard.
[Storage]
Changes the settings related to data storage.

[Ambient mode]
Configures what is displayed on the screen when the TV is not operated after a certain
amount of time while displaying content other than broadcasts and videos.
[Power & Energy]

Configures the settings related to saving energy and the startup TV screen.
[Cast]
Configures the operation permissions when casting from an external device.
[Restart]
Restarts the TV.
[Parental controls]
Configures the parental lock settings for restricting usage of items such as [Channels &
External inputs], [Apps] and [Screen time].
[Region]
Sets your location to receive region-specific information. (This option may not be
available depending on your region/country.)
[LED indicator]
Configures the [Operational response] and [Voice detection status]* settings. (The
displayed menu varies depending on the model.)
[Sound]
Configures the [System sounds] setting.
[Apple AirPlay & HomeKit]

Configures the settings for Apple AirPlay & HomeKit.
[Picture adjustments lock]

Locks the picture adjustments to prevent them from being changed. (This option may
not be available depending on your region/country.)
[Initial setup]

Sets up the basic features such as network and channels for first time use.
[Retail mode settings]

Enriches the display for shop front use by setting [Demo mode], etc.
* Only TVs with a built-in MIC
[90] Settings
Remotes & Accessories
[Settings] — [Remotes & Accessories] — the desired option.
Available options
You can enable or disable Bluetooth, or register Bluetooth devices.
[Bluetooth]
Enables or disables Bluetooth.
[Pair accessory]
Pairs Bluetooth devices.
[Remote control]
Setup for pairing the Voice Remote Control.
Related topics
Bluetooth devices
Remote control
[91] Settings

Help & Feedback

Help from Sony can be displayed here. If a Google Account is set on the TV, you can also
give Google feedback.
[92] Settings
Timers & Clock

In Timers & Clock, you can set the Timer, Sleep timer, Alarm, and Clock display.
Adding Timers & Clock to the input selection screen

1 Press the INPUT or (Input) button.
Available devices and apps are displayed at the bottom of the screen.
2 Press the (Right) button on the remote control and select (Edit).
3 Select Timers & Clock and press the Enter button.

Timers & Clock is added.
To configure settings for Timers & Clock
1 Press the INPUT or (Input) button on the remote control and select the
following.
(Timers & Clock icon) — the desired setting
Available options
[Timer]
Turns on the TV to the desired channel or input at a preset time.
[Sleep timer]

Turns off the TV after a preset time.
[Alarm]
Plays a sound after a preset time.
[Clock display]
Displays the clock on the TV screen always or at every hour.
Note
For models equipped with an OLED panel, constant display of the clock is not
available to prevent image retention.
Related topics
Selecting inputs
[93]
Troubleshooting
Start here Experiencing trouble? Start here.
Picture (quality)/screen
Keyboard
Broadcast reception
Sound
Remote control/accessories
Power
Connected devices
LED

[94] Troubleshooting
Start here
Self diagnostics
Software updates
If a full reset (restart) of the TV is required
[95] Start here | Start here
Self diagnostics
Check if the TV is working properly.

1 Press INPUT or (Input) on the remote control and select [Help]. If [Help]
does not exist, select [Edit] and add [Help].
2 Select [Status & Diagnostics] — [Self diagnostics].
Hint
You can also check the following symptoms in [Status & Diagnostics].
[Internet connection diagnostics]

[External device connection diagnostics]
[Picture/Sound test]
If the problem persists, try the following.
Reset (restart) the TV. For details, refer to If a full reset (restart) of the TV is required.
Check and try Software updates.
Support Site

Software updates
Sony will provide software updates from time to time in order to enhance functionality
and provide users with the latest TV experience. The easiest way to receive software
updates is via an internet connection to the TV.
To check for software updates automatically
1 Press INPUTor (Input) on the remote control and select [Help]. If [Help]
does not exist, select [Edit] and add [Help].
2 Enable [Automatically check for update] in [Status & Diagnostics] — [System

software update].
Hint
To update the software manually, select [Software update].
You can check the BRAVIA notifications or support website for a list of changes
made by the software update.
Note
When [Automatically check for update] is disabled, the TV cannot receive
notifications even when a software update is available.
Updating software via USB storage device

If you do not have a network connection, you can also update the software by using a
USB storage device. Use your computer to download the latest software from the Sony
support website onto a USB storage device. Insert the USB storage device to a USB port
on the TV and the software update will start automatically.

If you will update the TV software by using a USB storage device, you should read the
cautions for update by USB storage device on the website.
For more about the support site, please see the Support Site page.
Related topics

If you have trouble such as the picture not displaying on the screen or the remote control
not working, reset the TV with the following procedure. If the problem persists, try the
factory reset procedure below.
If an external USB device is connected to the TV, disconnect the USB device from the TV
before resetting.
Power Reset
1 Restart the TV with the remote control.
Press and continue holding the power button on the remote control for about 5
seconds until the TV restarts (a shutting down message will appear).
If the issue persists, unplug the TV and press the power button on the TV once.
Then wait 2 minutes before turning on the TV. Depending on the model, you can
press and hold the power button on the TV (40 seconds or longer) until it turns off
and restarts.
2 Unplug the AC power cord (mains lead).

If the problem persists after step 1, unplug the TV power cord (mains lead) from
the electrical outlet. Then press the power button on the TV, and release it. Wait

for 2 minutes, and plug the power cord (mains lead) back into the electrical outlet.
Hint
TV models with 1 button on the TV (power button only) can also be restarted using
the power button. Press the power button on the TV to display the operation menu,
select [Restart] in the menu, and then press and hold the power button to restart
the TV.
Your personal settings and data will not be lost after the TV restarts.
Factory data reset

If the problem persists after a power reset, try a factory data reset.
Note
Performing a factory reset will delete all of the TV’s data and settings (such as Wi-Fi
and wired network setting information, Google Account and other login information,
Google Play and other installed apps).
[Settings] — [System] — [About] — [Reset] — [Factory data reset].
2 Delete everything.
If you have set a PIN code on your TV, you will be prompted to input it.
After the factory reset process completes successfully, the TV will start the Initial
Setup wizard. You must agree to the Google Terms of Service and Google Privacy
Policy.

For troubleshooting information, you can also refer to “Frequently Asked Questions” in
our support site below.
http://www.sony.net/androidtv-faq/
Picture (quality)/screen
No color/Dark picture/Color is not correct/Picture is too bright.
Distorted picture./The screen flickers.
High resolution HDR pictures are not displayed.
OLED panel (only models equipped with an OLED panel)
[100] Picture (quality)/screen | Picture (quality)/screen
No color/Dark picture/Color is not correct/Picture

is too bright.
Check the antenna/cable connection.
Connect the TV to the AC power (mains), and press the power button on the TV or the
remote control.
Press the (Quick Settings) button on the remote control, and select [Settings] —
[Display & Sound] — [Picture] to make adjustments.
For details, refer to Adjusting the picture quality page.
Press the button on the remote control, and check [Brightness] and [Power saving]
on the Quick Settings screen.
You cannot set [Brightness] when [Power saving] is set to [High]. Change the [Power
saving] setting.
Note
Picture quality depends on the signal and content.

The picture quality may improve if you change it in [Picture] under [Settings].
[Display & Sound] — [Picture] — [Brightness], and adjust [Brightness] or [Contrast].
Related topics
Display & Sound
Distorted picture./The screen flickers.
Check the connection and position of the antenna and

peripheral devices
Keep the antenna/cable away from other connecting cables.
When installing an optional device, leave some space between the device and the TV.
Make sure that the antenna is connected using a high quality 75-ohm coaxial cable.
Check the [Motion] setting

[Display & Sound] — [Picture] — [Motion] — [Motionflow] — [Off].
Change the current setting of [CineMotion] to [Off].
[Display & Sound] — [Picture] — [Motion] — [CineMotion].
High resolution HDR pictures are not displayed.
*
The following are required to watch high resolution HDR pictures such as 4K (50p/60p)*.
Connect the 4K (50p/60p)* playable device.

Use a Premium High Speed HDMI™ Cable(s) that supports 18 Gbps.
Set [HDMI signal format] to [Enhanced format] by selecting [Settings] — [Channels &
Inputs] — [External inputs] — [HDMI signal format] — the HDMI terminal you want to
set.
Check whether the connected device has the latest settings or firmware.
* Availability depends on your model/region/country.
OLED panel (only models equipped with an OLED

panel)
The screen becomes darker after a certain period of time. (only models equipped with an
OLED panel)
The message [Panel refresh did not finish] is displayed. (only models equipped with an
OLED panel)
You are concerned about an image retention. (only models equipped with an OLED
panel)
A white line, or a red, green, or blue line appears on the screen. (only some models
equipped with an OLED panel)
[104] OLED panel (only models equipped with an OLED panel) | OLED panel (only models
equipped with an OLED panel) | OLED panel (only models equipped with an OLED panel)
The screen becomes darker after a certain period

of time. (only models equipped with an OLED
panel)

If the whole image or part of the image remains still, the screen will gradually become
darker to reduce image retention. This is a feature to protect the panel, and is not a
malfunction.
The message [Panel refresh did not finish] is

displayed. (only models equipped with an OLED
panel)
If the TV is turned on, the AC power cord (mains lead) is unplugged, or the ambient
temperature falls outside of the range between 10°C (50°F) and 40°C (104°F) during the
panel refresh, the process will not complete and this message will appear. Start the
procedure again from the beginning.
Hint
Depending on your model, a panel refresh may take up to an hour to complete.
You are concerned about an image retention. (only

models equipped with an OLED panel)
If the same image is displayed repeatedly or for long periods of time, image retention may
occur. This issue is not a malfunction.
The TV has two functions, [Pixel shift] and [Panel refresh], that are designed to reduce
image retention.
You can perform a [Panel refresh] when necessary.

[Settings] — [Display & Sound] — [Expert panel settings] — [Panel refresh].
Hint
[Pixel shift] is a feature that helps prevents image retention by automatically moving
the image at fixed intervals. Under normal circumstances, keep this option enabled.
To reduce image retention, we recommend that you turn off the TV on a daily basis
for more than four hours using the remote control or the power button on the TV.
Note
Manually perform panel refresh only when image retention is particularly noticeable.
Avoid performing it more than once a year because it may affect the usable life of
the panel.
Images that include clocks and bright colors easily cause image retention. Avoid
displaying these types of images for long periods of time, otherwise image retention
may occur.
A white line, or a red, green, or blue line appears

on the screen. (only some models equipped with
an OLED panel)
The panel refresh feature is running. A white line, or a red, green, or blue line may be
displayed on the screen during the panel refresh. This is not a malfunction of the TV.
Hint
Depending on your model, a panel refresh may take up to an hour to complete.
In the following cases, the panel refresh will not finish and a message will be

displayed.
The room temperature is outside the range of 10°C (50°F) and 40°C (104°F) during a panel
refresh (only for some models).
The TV is turned on.
The power cord is disconnected.
If the message is displayed, refer to the panel refresh description in the manual
supplied with your TV for details.
Keyboard
You cannot operate the current screen after the on-screen

keyboard is displayed.
To return to operation of the screen behind the on-screen keyboard, press the BACK/
(BACK) button on the remote control.
Broadcast reception
Check these things first to troubleshoot your TV reception.
You cannot view digital channels.
You cannot receive or select channels.
[110] Broadcast reception | Broadcast reception
Check these things first to troubleshoot your TV

reception.

Make sure that the antenna cable is firmly connected to the TV.
Make sure that the antenna cable is not loose or disconnected.
Make sure that the cable or cable connector of antenna is not damaged.
To watch streaming content, connect the TV to the Internet.
Hint
Support Site
Related topics


Ask a local installer if digital transmissions are provided in your area.
Upgrade to a higher gain antenna.
Related topics
Check these things first to troubleshoot your TV reception.


Perform [Auto program] to add receivable channels to the TV memory.
Press the (Quick Settings) button, then select [Settings] — [Channels & Inputs] —
[Channels] — [Cable/Antenna] — [Auto program].

Check that [Signal type] is set correctly.

Press the (Quick Settings) button, then select [Settings] — [Channels & Inputs] —
[Channels] — [Cable/Antenna] — [Signal type].
[Antenna]
Set to receive and select antenna channels.
[Cable]
Set to receive and select cable channels.
Related topics
Sound
You are concerned about a delay between the picture and sound.
No TV sounds such as operation sound or audio response.
You cannot establish an eARC connection.
You cannot use voice search with the built-in MIC (only TVs with a built-in MIC).
The TV's built-in MIC picks up sound from the surroundings (only TVs with a built-in
MIC).
[114] Sound | Sound


Connect the TV to the AC power (mains), and press the power button on the TV or the
remote control.
Check the volume control.
Press MUTE or (Mute) or VOL or (Volume) + button to cancel muting.
Press the (Quick Settings) button, then select [Audio output] — [TV speakers].
If headphones or Bluetooth audio devices are connected, sound is not output from the
TV speakers or audio system connected via eARC/ARC. Remove the headphones or
disconnect the Bluetooth audio device.
Related topics
[115] Sound | Sound

[Display & Sound] — [Audio output] — [Speakers] — [Audio system].
If the audio system is not compatible with Dolby Digital or DTS, set [Settings] —
[Display & Sound] — [Audio output] — [Digital audio out] to [PCM].
Check if the [Digital audio out volume] setting of the TV is at maximum.
Press the (Quick Settings) button on the remote control, then select:
[Settings] — [Display & Sound] — [Audio output] — [Digital audio out volume]
When using HDMI input with Super Audio CD or DVD-Audio, DIGITAL AUDIO OUT
(OPTICAL) may not provide an audio signal.
Related topics

[116] Sound | Sound
You want to output sound from the

headphones/Bluetooth audio device and audio
To output sound from both the headphones/Bluetooth audio

device and TV speakers
The TV cannot output sound from both the headphones or Bluetooth audio device and
the TV speakers at the same time.
To output sound from both an audio system connected via

eARC/ARC and TV speakers
Sound can be output from both an audio system connected to the TV and the TV
speakers at the same time by satisfying the following conditions.
Connecting the TV and audio system using a digital optical cable

Setting [Digital audio out] to [PCM]
For details about digital optical cable connections, refer to the Connecting an audio
system page.
[117] Sound | Sound
You are concerned about a delay between the

picture and sound.
If a Bluetooth audio device is connected

The picture and sound do not match because the sound is delayed due to the properties
of Bluetooth. You can adjust the output timing of the picture and sound with the A/V sync

setting.
1 Set [A/V sync] to [Auto] or [On]. Press the (Quick Settings) button on the
remote control, then select [Settings] — [Display & Sound] — [Audio output]
— [A/V sync].
If a specific audio system is connected with an HDMI cable

You can adjust the output timing of the picture and sound. For details about supported
models, refer to the support site.
Support Site
Related topics

[118] Sound | Sound
No TV sounds such as operation sound or audio

response.
If the TV is connected via eARC or [Pass through mode] is set to [Auto], TV sounds such
as those from remote control operation or voice responses are not output because audio
signals from the HDMI input are passed through to the eARC audio system. To output
those sounds from the TV, try the following.
Stop watching the HDMI input device.

Set [eARC mode] to [Off].
[Display & Sound] — [Audio output] — [eARC mode] — [Off].
Set [Pass through mode] to [Off].

[Display & Sound] — [Audio output] — [Pass through mode] — [Off].
[119] Sound | Sound
You cannot establish an eARC connection.

[eARC mode] does not work when the text-to-speech function for on-screen text
within the TV’s accessibility features is enabled.
Connect the audio system to an HDMI cable with Ethernet.
Connect the audio system to the TV’s HDMI input terminal bearing the text “ARC” or
“eARC/ARC”.
Configure the settings as follows.
[Settings] — [Display & Sound] — [Audio output] — [eARC mode] — [Auto]
[Settings] — [Display & Sound] — [Audio output] — [Speakers] — [Audio system]
Enable the audio system’s eARC feature.
Related topics
[120] Sound | Sound
You cannot use voice search with the built-in MIC

(only TVs with a built-in MIC).
Check if the Built-in MIC Switch is on. The voice recognition performance of the built-in
MIC may also degrade in the following cases.
When eARC features are enabled

When a sound bar is connected
When [Pass through mode] is set to [Auto]

[121] Sound | Sound
The TV's built-in MIC picks up sound from the

surroundings (only TVs with a built-in MIC).
Change the sensitivity of the TV's built-in MIC to [Medium] or [Low].
Press the (Quick Settings) button on the remote control, and select the following in
order.
[Settings] — [System] — [Built-in MIC sensitivity]
You can connect to the Internet, but not to certain apps and services.
[123] Network (Internet/home)/apps | Network (Internet/home)/apps

If the wireless network does not connect or disconnects, try the following.
Press the (Quick Settings) button on the remote control and check that the
following setting is enabled.
[Settings] — [Network & Internet] — [Wi-Fi]
Check the installation location of the TV and wireless router. Signal condition may be
affected by the following:
Other wireless devices, microwaves, fluorescent lights, etc., are placed nearby.
There are floors or walls between the wireless router and TV.
Turn the wireless router off and then on again.
If the network name (SSID) of the wireless router to which you want to connect is not

displayed, select [Add new network] to enter a network name (SSID).
If the problem is not resolved even after the procedures above or if you cannot connect
even with a wired network, check the status of the network connection.
Checking the status of the network connection

[Settings] — [Network & Internet] — [Network status] — [Check Connection].
Check your network connections and/or server’s instruction manual for
connection information, or contact the person who set up the network (network
administrator).
Hint
The solution varies depending on the network status check. For solutions based on
each issue, see “Frequently Asked Questions” on the Sony Support Site.
Note
If the LAN cable is connected to an active server and the TV has acquired an IP
address, check your server’s connections and configurations.
[Network & Internet] — [Network status].
Related topics

[124] Network (Internet/home)/apps | Network (Internet/home)/apps
You can connect to the Internet, but not to certain

apps and services.

The date and time settings of this TV may be incorrect. Depending on certain apps
and services, you may not be able to connect to those apps and services if the time is
incorrect.
If the time is incorrect, press the (Quick Settings) button on the remote control, then
select [Settings] — enable [Automatic date & time] in [System] — [Date & Time].
Check that the LAN cable and AC power cord (mains lead) of the router/modem* has
been properly connected.
* Your router/modem must first be setup to connect to the Internet. Contact your
Internet service provider for router/modem settings.
Try using apps later. The app content provider’s server may be out of service.
Hint
Support Site
Related topics

Remote control/accessories
The remote control does not operate.
You want to disable the remote control backlight. (only remote controls that feature
backlight)
[126] Remote control/accessories | Remote control/accessories

Check if the TV is working properly

Press the power button on the TV to determine if the problem is with the remote
control or not. For the location of the power button, refer to the Reference Guide
supplied with the TV.
If the TV is not working, try resetting it.
Check if the remote control is working properly

Point the remote control at the remote control sensor located at the front of the TV.
Keep the remote control sensor area clear from obstacles.
Fluorescent light can interfere with remote control operation; try turning off any
fluorescent light.
Check that the orientation of each battery matches the positive (+) and negative (-)
symbols in the battery compartment.
Battery power may be low. Remove the remote control cover and replace the batteries
with new ones.
Sliding type
Push-release type

Note
Remote controls with a MIC button or Google Assistant button are connected to the
TV using Bluetooth. Radio interference may occur in the following situations and
cause issues such as poor operation of microphone or remote control because
Bluetooth radio waves use the same frequency as radio waves emitted from
microwaves and wireless LANs (IEEE802.11b/g/n).
There are people or obstacles (such as metal objects or walls) between the TV and remote
control.
A microwave is being used nearby
There is a wireless LAN access point nearby
The TV and remote control are unpaired
In these cases, try the following solutions.
Use the remote control closer to the TV
Remove obstacles between the TV and remote control
Use the remote control when a microwave is not in use
Turn off other Bluetooth devices
Check the TV’s Bluetooth setting and turn it on and off
Press the (Quick Settings) button on the remote control and select the following in order.
If [Settings] — [Remotes & Accessories] — [Bluetooth] is disabled, enable it. If it is enabled,
disable and then enable it again.
Set wireless LAN access points and microwaves at least 10 m away from the TV
If the 5 GHz band (IEEE802.11a) is available in the wireless LAN, connect to the 5 GHz band
Pair the remote control again
Press the (Quick Settings) button on the remote control and select the following in order.
[Settings] — [Remotes & Accessories] — [Remote control] — [Connect via Bluetooth] —
[Connect a new remote] — follow the on-screen instructions to reconnect the remote
control.
If you cannot operate the TV with the supplied remote control, select the above in order until

[Connect a new remote] using another Sony TV's remote control, and then try connecting
again with the supplied remote control.
Depending on your model, a Bluetooth remote control is supplied and already
paired with the TV. At the time of shipment, the supplied paired remote control
cannot be used to operate other TVs. When checking remote control operation, use
with the TV with which the remote control was supplied.
Reset the remote control

If the remote control does not operate correctly due to poor battery contact or static
electricity, the problem may be resolved by resetting the remote control.
1 Remove the batteries from the remote control.
2 Press the power button on the remote control for three seconds.
3 Install new batteries into the remote control.
If the problem persists, refer to If a full reset (restart) of the TV is required and Frequently
Asked Questions for Troubleshooting pages.
Note
When you unplug the TV and plug it in again, the TV may not be able to turn on for
a while, even if you press the power button on the remote control or the TV. This is
because it takes time to initialize the system. Wait for about 10 to 20 seconds, then
try again.
Related topics
[127] Remote control/accessories | Remote control/accessories

You want to disable the remote control backlight.

(only remote controls that feature backlight)
You can turn off the remote control backlight.
1 Press and hold the VOL or (Volume) - button and HOME/ (HOME)
button on the remote control at the same time for 2 seconds.
Release when the MIC LED on the remote control lights up twice.
To enable the remote control backlight again, perform the procedure above.
Power
The TV cannot be turned off using the remote control.
The TV turns off automatically.
The TV turns on automatically.
The TV does not turn on.
[129] Power | Power
The TV cannot be turned off using the remote

control.
The batteries in the remote control may be depleted. Replace them with new ones or turn
off the TV using the power button on the TV.
You can press and hold the power button on the TV to turn it off.
Note
The location of the power button on the TV varies depending on your
model/country/region.

Example of model with the power button under the LED
Hint
For TV models with 1 button on the TV (power button only), you can press the
power button on the TV to display the operation menu and adjust the volume or
change channels.
When the battery level of the remote control is low, you will see a notification on the
HOME menu.
Related topics

Home menu
[130] Power | Power
The TV turns off automatically.

The screen may have been turned off due to [Sleep timer] settings.
Check the [Duration] setting of [Timer].

If the time set in [Turn off TV after] elapses, the power turns off automatically.
To check the settings, press the (Quick Settings) button on the remote control and
select the following in order.
[Settings] — [System] — [Power & Energy] — [Energy saver] — [Turn off TV after]
(US, CA and MX models only) Check if [Auto shut-off] in [Power & Energy] is activated.
Related topics
Timers & Clock
[131] Power | Power
The TV turns on automatically.

Check if the [Timer] is activated.
Disable the [TV auto power on] setting in [BRAVIA Sync settings].
Related topics

Timers & Clock
[132] Power | Power
The TV does not turn on.

Perform the procedures in the order below until the problem is solved.
1. Check if the TV turns on with the remote control.

Point the remote control at the sensor on the front of the TV and press the power button
on the remote control.

Check if the TV turns on.

If the TV does not turn on, try resetting (restarting) the TV.
2. Check if the TV turns on with the power button on the TV.

Press the power button on the TV and check if the TV turns on.
For the location of the power button, refer to the Reference Guide.
If the TV turns on with this procedure, there may be a problem with the remote control.
Refer to the following topic.
3. Unplug the AC power cord (mains lead).

Unplug the TV power cord (mains lead) from the electrical outlet. Then press the power
button on the TV and wait for 2 minutes, and plug the power cord (mains lead) back into
the electrical outlet.
Hint
When you unplug the TV and plug it in again, the TV may not be able to turn on for
a while, even if you press the power button on the remote control or TV. This is
because it takes time to initialize the system. Wait for about 10 to 20 seconds, then
try again.
Related topics

Connected devices

You cannot select a connected device.
You cannot find a connected BRAVIA Sync HDMI device.
You cannot turn off the cable/satellite box using the TV's remote control.
An external device (such as a cable/satellite box) cannot be controlled using the TV's
remote control. (Cable/satellite box control compatible models only)
[134] Connected devices | Connected devices

Turn the connected device on.
Check the cable connection between the device and TV.
Press the INPUT or (Input) button to display the list of inputs, then select the
desired input.
Correctly insert the USB device.
Make sure that the USB device has been properly formatted.
Operation is not guaranteed for all USB devices. Also, operations differ depending on
the USB device features or the video files being played.
Change the HDMI signal format of the HDMI input that does not display a picture to
standard format. Press the (Quick Settings) button on the remote control, then
select [Settings] — [Channels & Inputs] — [External inputs] — [HDMI signal format] —
the HDMI input you want to set.
Related topics

You cannot select a connected device.

Check the cable connection.
Related topics
You cannot find a connected BRAVIA Sync HDMI

device.
Check that your device is BRAVIA Sync-compatible.
Make sure that [Control for HDMI] is set up on the BRAVIA Sync-compatible device
and [BRAVIA Sync settings] — [BRAVIA Sync control] is set up on the TV.
Related topics
You cannot turn off the cable/satellite box using

the TV's remote control.
An external device (such as a cable/satellite box)

cannot be controlled using the TV's remote

control. (Cable/satellite box control compatible
models only)
Make sure that your TV supports the external device.

If you press and hold a button on the remote control, the operation may not work.
Instead, try pressing the button repeatedly.
Depending on the external devices, some buttons may not work.
Related topics

Check if the device is turned on.
Replace the batteries of the device.
Re-register the device.
Bluetooth devices use the 2.4GHz band, therefore communication speed may
deteriorate or cut out occasionally due to wireless LAN interference.
If household electric appliances (e.g., microwaves or mobile devices) are placed
nearby, radio wave interference is more likely to happen.
The TV or device may not work on a metal rack due to wireless communication
interference.
For usable communication distances between the TV and other devices, refer to the
instruction manuals of the devices.
When multiple Bluetooth devices are connected to the TV, the quality of Bluetooth

communication may deteriorate.
Related topics
Bluetooth devices
LED
The Operational response LED blinks in red.
[141] LED | LED
You want to disable the LED so that it does not

light up or blink.
You can use the settings below to turn off the LED.
To turn off the Operational response LED (white LED)

[System] — [LED indicator] — disable [Operational response].
To turn off the Operational response LED (amber LED)/voice

function LED (amber LED) (only TVs with a built-in MIC)
To turn off the amber voice function LED when the Built-in MIC switch is turned off, or to
turn off the amber operational response LED when the Built-in MIC switch is on, in
[Settings] — [System] — [LED indicator], disable [Voice detection status].
Related topics

[142] LED | LED
The Operational response LED blinks in red.

Count how many times it flashes (interval time is three seconds).
Reboot the TV by disconnecting the AC power cord from the TV for two minutes, then
turn on the TV.
If the problem persists, disconnect the AC power cord, and contact Sony Customer
Support with the number of times the Operational response LED flashes.
[143]
Index/Other
Index
Using the Help Guide
Specifications
Support Site
Keeping the TV updated
Trademark information
[144] Index/Other
Index
TV programs
GUIDE/ (Guide) Channels

Interactive broadcasts Parental lock
Picture/display
4K pictures Language
HOME menu Expert panel settings
Picture Pixel shift
Date & Time Panel refresh
Sound/voice
Voice search, using
Sound
Remote control
Voice search Inputs
HOME/ (HOME) SYNC MENU
Quick Settings
Connections
Bluetooth
Chromecast
BRAVIA Sync
Internet
External devices
Blu-ray/DVD players, connecting Computers
USB memory devices, etc. Digital cameras, camcorders

Audio systems
Apps
YouTube™
Netflix
File playback
Computers Digital cameras, camcorders
Other
Restart System software update
Accessibility
[145] Index/Other
Using the Help Guide

This Help Guide explains how to use this TV. You can also refer to the Setup Guide for
descriptions about TV installation, and the Reference Guide for information such as
specifications, and wall mounting of this TV.
Help Guide versions

There are two versions of the Help Guide: the built-in version and the online version. The
online Help Guide includes the latest information.
The online Help Guide is automatically displayed when the TV is connected to the
internet, otherwise the built-in Help Guide is displayed.

Note
To use the latest features described in the Help Guide, you may need to update the
TV’s software. For details about software updates, see the Software updates page.
The names of settings in the Help Guide may differ from those displayed on the TV
depending on the TV’s release date or your model/country/region.
The images and illustrations used in the Help Guide may differ depending on your
TV model.
Design and specifications are subject to change without notice.
The Help Guide contains descriptions common across all models/regions/countries.
Some descriptions of features do not apply depending on your
Hint
To see if your TV is equipped with one of the functions described in the Help Guide,
refer to the Reference Guide or the Sony website.
This Help Guide is written for all regions/countries. Some descriptions contained in
this Help Guide do not apply to some regions and countries.
Related topics

[146] Index/Other
Specifications
You can find the specification information on the Sony support website:
Please visit the product page of your TV and refer to Specifications. For more about the

support website, see the Support Site page.
Note
A Specifications page may not be available depending on your model. In such
cases, please refer to the Reference Guide.
Related topics
[147] Index/Other
Support Site
For the latest information and Online Help Guide, please visit the Sony support website:
USA:
https://www.sony.com/tvsupport
Canada:
https://www.sony.ca/support
Brazil:
https://esupport.sony.com/BR/
Latin America:
https://esupport.sony.com/ES/LA/
Philippines:
https://www.sony-asia.com/support/

[148] Index/Other
Keeping the TV updated

The TV acquires data such as program guides while it is in standby/networked standby
mode. To keep your TV updated, we recommend that you turn off the TV normally by
using the power button on the remote control or TV.
[149] Index/Other
Trademark information
Vewd® Core. Copyright 1995-2021 Vewd Software AS. All rights reserved.
The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth
SIG, Inc. and any use of such marks by Sony Group Corporation and its subsidiaries is
under license.
Wi-Fi®, Wi-Fi Alliance® and Wi-Fi Direct® are registered trademarks of Wi-Fi Alliance.

The Wi-Fi CERTIFIED™ Logo is a certification mark of Wi-Fi Alliance.
Disney+ and all marks and logos are trademarks of Disney Enterprises, Inc., used with
permission.
Amazon, Prime Video and all related logos are trademarks of Amazon.com, Inc. or its
affiliates.
BRAVIA and BRAVIA XR are trademarks or registered marks of Sony Group

Corporation or its affiliates.
All other trademarks are the property of their respective owners.

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About Manuals

Reference Guide (this manual) / Safety Documentation

Setting menus are subject to change without notice.

For information related to certificate number, refer to the

Notice for customers in Canada

The length of the M6 machine screw differs depending

Recommended Measures to Secure the

2 Secure the TV to the Stand.

 VOL +/– (Volume)

 AUDIO: Select the sound of

 YouTube™ / NETFLIX / Disney+ /

Using the optional Wall-Mount Bracket

3 Attach the Wall-Mount Bracket (not

• Be sure to store the unused screws and

1.5 N∙m/1,5 N∙m

© 2021 Sony Corporation Printed in Mexico

Help / Aide / Ayuda / Ajuda

Getting Started [1]

Useful features [12]

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Useful features when watching TV [24]

Using the TV with Other Devices [29]

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Connecting to a Network [70]

Home network features [76]

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Using the Quick Settings [82]

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No picture from a connected device. [134]

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[2] Getting Started

[3] Remote control | Remote control

Upper buttons on the remote control

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Display a list of installed apps.

Middle buttons on the remote control

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[4] Remote control | Remote control

Middle buttons on the remote control

INPUT or (Input select)

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Assistant (or MIC) button on the

(Up) / (Down) / (Left) /

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Switch to a TV channel or input and

Upper buttons on the remote control

[5] Remote control | Remote control

Lower buttons on the remote control

VOL or +/- (Volume)

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service can be turned on or

(Fast rewind) / (Play) /

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DISPLAY or (Info/Text reveal)

Upper buttons on the remote control

[6] Getting Started

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other USB input.