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Owner’s Manual
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SmartOnline Single-Phase 10kVA ™

Intelligent True On-Line UPS Systems

(Rackmount/Tower)
For all UPS system modules (power module, transformer module and battery module)
sold separately or combined. Select UPS system modules may include separate instruction
or warning sheets which should be used in conjunction with this manual.
Not suitable for mobile applications.

Important Safety Warnings 2

Mounting 3

Features 5

Connection 8

Optional Connection 10

Power ON/OFF 11

Manual Bypass Operation 12

Operation 14

Service/Warranty & Warranty Registration 17

1111 W. 35th Street, Chicago, IL 60609 USA

www.tripplite.com/support
Copyright © 2010 Tripp Lite. All rights reserved.
 Important Safety Warnings
SAVE THESE INSTRUCTIONS. This manual contains important instructions and warnings that should be followed during the installation and
maintenance of this product.

UPS Location Warnings

• Install the UPS system indoors, away from excess moisture or heat, direct sunlight, dust and conductive contaminants.
• Install the UPS system in a structurally sound area. The UPS system is extremely heavy; use caution when moving or lifting the unit.
• Only operate the UPS system at indoor temperatures between 32° F and 104° F (between 0° C and 40° C). For best results, keep
indoor temperatures between 62° F and 84° F (17° C and 29° C).
• Leave adequate space around all sides of the UPS system for proper ventilation.
• Do not install the UPS system near magnetic storage media, as this may result in data corruption.
•D  o not mount the unit with its front or rear panel facing down (at any angle). Mounting in this manner will seriously inhibit the unit's
internal cooling, eventually causing product damage not covered under warranty.

UPS Connection Warnings

• The power supply for this unit must be single-phase rated in accordance with the equipment nameplate. It also must be suitably grounded.

Equipment Connection Warnings

•  Use of this equipment in life support applications where failure of this equipment can reasonably be expected to cause the failure of
the life support equipment or to significantly affect its safety or effectiveness is not recommended. Do not use this equipment in the
presence of a flammable anesthetic mixture with air, oxygen or nitrous oxide.
• Connect the grounding terminal of the UPS power module and/or transformer module to a grounding electrode conductor.
• The UPS is connected to a DC energy source (battery). The output terminals may be live when the UPS is not connected to an AC supply.

Maintenance Warnings
• The UPS power module, transformer module and battery module do not require routine maintenance. Do not open them for any
reason. There are no user-serviceable parts inside.

Battery Warnings
• Do not operate the UPS system without connecting it to an external battery module.
• Connect only Tripp Lite battery modules to the UPS power module’s external battery connector.
• Batteries can present a risk of electrical shock and burn from high short-circuit current. Observe proper precautions. Do not dispose
of the batteries in a fire. Do not open the UPS or batteries. Do not short or bridge the battery terminals with any object. Unplug and
turn off the UPS before performing battery replacement. Use tools with insulated handles. There are no user-serviceable parts inside
the UPS. Battery replacement should be performed only by authorized service personnel using the same number and type of batteries
(Sealed Lead-Acid). The batteries are recyclable. Refer to your local codes for disposal requirements or visit www.tripplite.com/
UPSbatteryrecycling for recycling information. Tripp Lite offers a complete line of UPS System Replacement Battery Cartridges
(R.B.C.).Visit Tripp Lite on the Web at www.tripplite.com/support/battery/index.cfm to locate the specific replacement battery for
your UPS.
• Do not open or mutilate the batteries. Released electrolyte is harmful to the skin and eyes, and may be toxic.
• Fuses should be replaced only by factory authorized personnel. Blown fuses should be replaced only with fuses of the same number
and type.
•S  ervice and repair should be done only by trained personnel. During any service work to the UPS system, it should be turned off or
manually bypassed via the transformer module. Note that potentially lethal voltages exist within this unit as long as the battery supply
is connected.
• Do not connect or disconnect a battery module while the UPS system is operating from the battery supply or when the transformer
module is not in bypass mode (if the UPS system includes a transformer module).
• During “hot-swap” battery module and/or power module replacement the UPS system will be unable to provide battery backup in the
event of a blackout.

2
 Mounting (Rack)
Mount the equipment in either a 4-post or 2-post rack or rack enclosure. The user must determine the fitness of hardware and procedures
before mounting. If hardware and procedures are not suitable for the application, contact the manufacturer of the rack or rack enclosure.
The procedures described in this manual are for common rack and rack enclosure types and may not be appropriate for all applications.

4-Post Mounting
1 Connect the two segments of each shelf A using the included attached screws and
wing nuts B . Leave the screws slightly loose so that the shelves can be adjusted in B
the next step.

A B
1

2  djust each shelf to fit the rack, then mount them in the lowest available space of
A
the rack with the screws, nuts and washers provided C . The support ledges should
face inward. Tighten the wing nuts that connect the shelf segments D .
C

2 D

3  ttach mounting ears E to the front mounting holes of the equipment F using the
A
screws provided G . The ears should face forward.

E G
3

4 Using an assistant, lift the equipment and slide it onto the mounting shelves. Attach
the equipment to the rack by passing the screws, nuts and washers
(user-provided) H through the mounting ears and into the rack rails.

Note: Place the transformer module between the power module and the battery
module, with the battery module in the lowest available rack space.
H

2-Post (Telecom) Mounting

To mount the equipment in a 2-post rack, purchase a Tripp Lite 2-Post Rackmount
Installation Kit (model: 2POSTRMKITWM, sold separately) for each module
installed. See the 2POSTRMKITWM owner's manual for complete mounting
instructions.

3
 Mounting (Tower)
Mount all modules in an upright, tower position using the included base stands. The user must determine the fitness of hardware and
procedures before mounting.

1  he UPS system is shipped with base stands A and extensions B that can be used
T
to tower mount the UPS power module, battery module and transformer module.

 djust the stands to a width of 15.375 inches (39 cm) for three modules. Align the
A
feet approximately 10 inches (26 cm) apart. Have one or more assistants help place
the modules on their sides within the base stands. The control panel of the UPS
should be nearer the top of the UPS system and facing outward. Note: Place the
transformer module between the power module and the battery module.
B

A
1

2 Rotate the power module’s control panel for easy viewing while the UPS system is
tower mounted. Insert a small screwdriver (or other tool) in the slots on either side
of the control panel. Pop the panel out, rotate it and pop it back into place.

4
 Features
There are three separate UPS system modules (a power module, a transformer module and a battery module). Become familiar with the
location and function of the features on each module before installing and operating the UPS system. Note: The power module is the only
module which includes a control panel.

UPS Power Module Control Panel 11 10 9 8 7 6

12 12

2 3 4 5

1. LCD DISPLAY: This backlit (16 × 2 character) dot-matrix display indicates a wide range of UPS system operating conditions and
diagnostic data. It also displays UPS settings and options when the UPS system is in setup mode.
2. ON/MUTE BUTTON: Press this button and hold it until the UPS system beeps to turn the UPS system’s inverter ON. If the UPS
system’s battery alarm is sounding, press this button to silence it.
3. SCROLL DOWN/EXIT SETUP BUTTON: Use this button to browse through different options and power readings on the LCD
display. Pressing it momentarily causes the LCD screen to display a different power reading (see “Operation”). Pressing it and the
SCROLL UP Button together puts the UPS system in setup mode, where this button is used to scroll through setup options and to exit
setup mode.
4. SCROLL UP/SELECT BUTTON: Use this button to browse through different options and power readings on the LCD display.
Pressing it momentarily causes the LCD screen to display a different power reading (see “Operation”). Pressing it and the
SCROLL DOWN Button together puts the UPS system in setup mode, where this button is used to select setup options.
5. OFF BUTTON: Press this button until the UPS system beeps to turn the UPS system’s inverter OFF.
6. O/P (OUTPUT) LED: This green light will illuminate to indicate the UPS system is supplying AC power to connected equipment.
7. DC/AC (INVERTER) LED: This green light will illuminate to indicate the UPS system’s DC/AC inverter is activated.
8. BYPASS LED: This green light will illuminate when the UPS system is providing filtered mains power without engaging its converter
or inverter. If this LED is lit, connected equipment will not receive battery power in the event of a blackout.
9. AC/DC (Converter) LED: This green light will illuminate to indicate the UPS system’s AC/DC converter is charging the connected battery
module or modules.
10. BATTERY LED: This red light will illuminate when the UPS system is discharging the battery to provide connected equipment with
AC power. An alarm will sound which can be silenced by pressing the ON/MUTE Button. This LED will remain lit after the alarm is
silenced.
11. I/P (INPUT) LED: This green light will illuminate to indicate an AC input supply is present.
12. ACCESS SLOTS: To rotate the control panel, insert a flathead screwdriver into the slots and gently lever the panel out. Turn the control
panel to the desired orientation and reinsert it, taking care not to twist or yank the cables connecting the controls to the rest of the UPS
system power module.

5
 Features (Rear Panel)
Power Module with SUPDM710HW PDU SUPDM710HW (Detachable Hardwire PDU)

2
3
7

4 5 6 8

Transformer Module 14 12

10 9 11 13 15 16

Battery Module

18 17

6
 Features (Rear Panel) continued

Power Module Feature Description

1. Output Terminal Block: Use these terminals to connect the power module to equipment or to the transformer module. Unscrew and
remove the cover over the block for access.
2. Input Terminal Block: Use these terminals to connect the power module to utility power or to the transformer module. Unscrew and
remove the cover over the block for access.
3. External Battery Connector: Use this to connect one or more Tripp Lite battery modules to the power module. Remove the cover for
access. The power module will not start without a connection to a charged battery module. Refer to the battery module owner’s manual
for connection instructions and safety warnings.
4. EPO (Emergency Power Off) Port: The power module features an EPO port that may be used to connect the power module to a contact
closure switch to enable emergency power off. See “Optional Connection” section for details.
5. RS-232 Communication Port: This female DB9 serial port may be used to connect the UPS system to a workstation or server. It uses the
RS-232 protocol to communicate with a connected computer. It can be used with Tripp Lite's PowerAlert software and the included
serial cable to monitor and manage the UPS remotely over a network and to automatically save open files and shut down equipment
during a blackout. See “Optional Connection” section for details.
6. Dry Contact Interface Port: This female DB9 port sends contact-closure signals to indicate line-fail and low-battery status. See
“Optional Connection” section for details.
7. Accessory Slot: Remove the small cover panel to install optional accessories to monitor and control the UPS system remotely. Visit
Tripp Lite on the Web (www.tripplite.com) to learn about available SNMP, network management and connectivity products that may be
installed in this slot.
8. Exhaust Fan: The fan cools and ventilates the interior of the power module.

Transformer Module Feature Description

9. Utility Input Terminal Block: Use these terminals to connect the transformer module to utility power. Unscrew and remove the cover
over the block for access.
10. Equipment Output Terminal Block: Use these terminals to connect equipment to the transformer module. Unscrew and remove the
cover over the block for access.
11. Hardwire Terminal Block for Power Module Connection: Use these terminals to connect the transformer module to the power
module’s input and output terminal blocks. See “Connection” section for details.
12. Over-temperature Reset Breaker: This circuit breaker trips if the unit’s temperature is too high.
13. AC to UPS Breaker: This double-pole circuit breaker controls the transformer module’s power output to the UPS power module.
14. Output Breaker: This triple-pole circuit breaker controls the transformer module’s power output to connected equipment.
15. Manual Bypass Switch: This dial is used to circumvent the UPS power module while still supporting connected equipment when
performing power module maintenance or replacement. While this switch is on BYPASS, connected equipment will receive filtered AC
mains power from the transformer module, but the equipment will not receive battery power in the event of a blackout. See “Manual
Bypass Operation” section for complete bypass procedure.

WARNING! Failure to follow the bypass procedure completely will not adequately power down the UPS power module, resulting
in the continued risk of death or injury from potential contact with high voltage.

16. Input Voltage Select Switch: Use this switch to set the transformer module's input voltage (200V, 208V or 240V AC). See “Connection”
section for details.

Battery Module Feature Description

17. Input Connector: Use this connector to daisy chain additional battery modules to the first. Remove the cover panel for access. Refer
to the battery module owner’s manual for connection instructions and safety warnings.
18. Output Cable: Use this cable to connect the battery module to the power module or to another battery module. The power module will not start
without a connection to a charged battery module. Refer to the battery module owner’s manual for connection instructions and safety
warnings.

7
 Connection
 Hardwire Cautions
• The UPS power module must be connected to a battery module.
• When making wiring connections, observe the appropriate local cable connection regulations, such as National Electrical Code (NEC) in
the U.S., at all times. Be sure to install an easily accessible disconnect switch in the installation wiring to cut off the UPS system’s AC
input during fires and other emergencies. Ensure that cables are fitted with cable sleeves and secured by connector clamps. Tighten
connections with a torque of not less than 24-28 inch-pounds (2.7-3.2 NM).
• Make sure that all equipment is properly grounded.
• Using cables of improper size may damage equipment and cause fire hazards. Choose appropriate cabling and protection circuits to make
wiring connections (ground conductors must be the same size and type as the power conductors used):

RATED INPUT CURRENT RATED OUTPUT CURRENT RATED OUTPUT CURRENT OUTPUT PROTECTION
200 - 240V (1Ø, 2-Wire + PE) 200 - 240V (1Ø, 2-Wire + PE) 120V (1Ø, 2-Wire + PE) CIRCUIT

10kVA Models 50A 6 AWG (16 mm2) 50A 6 AWG (16 mm2) 2 × 50A 6 AWG (16 mm2) 63A

Connecting Modules to Each Other and to Utility Power and Equipment

Power Module + Transformer Module + Battery Module

1 Hardwire the power module to the transformer module.
Using a screwdriver, remove the panel covering the power module’s input and output
terminals A . Remove the top of the box B covering the transformer module’s
terminals. With the included wiring harness, connect the power module’s input and A
output terminals to the corresponding terminals on the transformer module C .
B
Corresponding Terminals Between Power Module and Transformer Module:

POWER MODULE TRANSFORMER MODULE

INPUT L1 TO UPS L1
1 C
INPUT L2 TO UPS L2(N)
INPUT (GROUND) TO UPS (GROUND)

OUTPUT L1 FROM UPS L1

OUTPUT L2 FROM UPS L2(N)

OUTPUT (GROUND) FROM UPS (GROUND)

POWER MODULE TRANSFORMER MODULE DETAIL

DETAIL

8
 Connection continued

2 Hardwire the transformer module to the equipment.

Pass a user-supplied cable through the box’s left knockout and connect it to the
transformer module’s output terminals D . See the AC output voltage diagram E to
determine which terminal connections will provide voltage appropriate to the
application. Connect the other end of the cable to the equipment.
D

TRANSFORMER MODULE 2
DETAIL

3 Hardwire the transformer module to a utility power source.

Connect a user-supplied cable to the transformer module’s input terminals F .
Connect the other end of the cable to a utility power source. Replace the panels
covering the power module and transformer module terminals.

TRANSFORMER MODULE
DETAIL
3

4 Select the transformer module’s input voltage.

Using a screwdriver, remove the panel covering the transformer module’s input
voltage selection switch G . Set the switch to match the facility’s input voltage,
then use the power module’s control panel to configure input voltage on the LCD NORMAL 240V AC

screen (see “Configure UPS Input and Output” in the “Power ON/OFF” section.
IMPORTANT NOTE: If the facility's input voltage is 200V AC, set the
transformer module’s switch to 240V AC, but configure the power module to BY
PASS
200V AC. If the facility’s input voltage is either 208V AC or 240V AC, the 208V AC

transformer module and power module settings must match. The factory default
G
settings for both modules is 208V.
Transformer Module Power Module 4
Facility Input Voltage Setting Input Voltage Setting
Input Voltage (Rear Panel Switch) (Control Panel LCD)
240V AC 240V AC 240V AC
208V AC 208V AC 208V AC
200V AC 240V AC 200V AC
I
5 Connect the battery module to the power module.
Consult the owner’s manual that came with the battery module. Fully insert the H
connector on the end of the battery module’s cable H into the connector on the rear
panel of the power module I . Small sparks may occur; this is normal. NOTE: the
power module does not contain internal batteries and will not supply power to
connected equipment until a battery module is connected. Battery modules are fully
charged prior to shipping. However, if the battery module has been stored for an
extended period, allow the battery module to recharge for 12 hours after the UPS J
system is connected to a utility power source. If additional battery backup runtime
is required, connect additional battery modules in a daisy-chain, with each module’s
cable inserted into the previous module’s connector J . 5
9
 Optional Connection
The following connections are optional. The UPS system will function properly without
these connections.

RS-232 Serial Communication Connection

Use the included cable to connect the power module’s “RS-232” port to the communication
port on a computer. This will allow full network monitoring and control of the UPS
system. Install the Tripp Lite PowerAlert software appropriate to the computer’s
operating system.

Contact-Closure Communication Connection

Use a user-supplied contact-closure DB9 cable to connect the power module’s “Dry-
Contact” port to the communication port on a computer or other equipment. This will
allow basic contact-closure signals to be sent to and from the UPS system. Refer to the
following diagram and table to determine the signals carried by this port. Install the
Tripp Lite PowerAlert software appropriate to the computer’s operating system.

DRY CONTACT INTERFACE DIAGRAM

lm in. > 3.3 mA


LOW BATTERY
REMOTE SHUTDOWN SIGNAL
BACK-UP
NO FROM EXTERNAL
NO

COM NC
DRY CONTACT INTERFACE TABLE
COM NC

5 9 4 8 3 7 2 6 1
UPS Operating Pin 8,3 Pin 1,3 Pin 6,3
Mode

Normal OPEN OPEN *
SIGNAL FROM COMPUTER
Back Up CLOSE * *
>2 sec
 
12 V Low Battery CLOSE CLOSE *
MAXIMUM CAPACITY OF DRY CONTACT: AC250V/3A • DC30V/3A
Fault * * CLOSE
0 * Inactive: may be in either state

EPO Port Connection

This optional feature is only for those applications which require connection to a facility’s
Emergency Power Off (EPO) circuit. When the power module is connected to this circuit,
it enables emergency shutdown of the output. Using the included cable, connect the
power module’s EPO port to a user-supplied remote switch. The pin assignments for the
EPO port are shown in the diagram. Note: If there is a short between pins 2 and 3, 2
and 5, 4 and 5, or 3 and 4, the UPS system will power off. Do not connect a telephone
line to this port.
EPO PIN ASSIGNMENT
12V

1
X
2

4
1K
5

6
X

10
 Power ON/OFF
Turn UPS ON
1. Turn on the breaker for the UPS system’s utility power source.
2. Make sure the transformer module’s manual bypass switch A  is in the “NORMAL” position.
3. Turn on the transformer module’s AC-to-UPS and output circuit breakers B . This will energize the UPS power module and the control
panel’s LCD screen C will display “BYPASS MODE”.
4. Configure the UPS system in setup mode. Enter setup mode by holding down buttons E and F at the same time.
5. Scroll through the setup options (using the scroll button E ) and press the “SELECT” button F to select the appropriate settings:
• Input & Output Voltage: Select 200V, 208V or 240V AC.
• Output Frequency: The UPS system will auto-select 50 or 60 Hz to match the input.
• Economy Mode: The UPS system can provide on-line operation with zero transfer time. It can also operate in a more energy-efficient
line-interactive mode. Select “ECONOMY ON” for line-interactive mode. Select “ECONOMY OFF” for on-line mode.
6. After configuring the options, exit setup mode with the scroll button E .
7. Press the control panel’s “ON” button D until the UPS system beeps, then release the button.
8. The UPS system will perform a brief self-test and show the results on the control panel LEDs and LCD screen C . See “Startup Self-Test”
in the “Operation” section for the display sequence.
9. After the self-test is complete, the LCD screen C should display “ONLINE MODE” or “ECONOMY MODE”, depending on which
option was selected. The UPS system is now turned on.

Turn UPS OFF

1. Press the control panel’s “OFF” button G until the UPS system beeps, then release the button. The LCD screen C will display “BYPASS
MODE”. The inverter is now turned off, but the UPS system is not fully deactivated and the load is still energized.
2. Turn off the transformer module’s AC-to-UPS and output circuit breakers B . The load is no longer energized and the LCD screen C is
dark.
3. Turn off the breaker for the UPS system’s utility power source. The UPS system is now turned off.

UPS Cold Start

During a blackout or other input power failure, the UPS system can be “cold started” from battery. (The battery must be at least partially
charged.) Note: The UPS system's output settings cannot be configured while operating from battery. It will use the previously configured
output settings.
1. Make sure the transformer module’s manual bypass switch A  is in the “NORMAL” position.
2. Turn on the transformer module’s AC-to-UPS and output circuit breakers B .
3. Press the control panel’s “ON” button D until the UPS system beeps, then release the button. The UPS system’s inverter will begin to
operate. Note: Some electronic equipment draws more current at startup. When starting from battery, consider reducing the initial load.
4. The UPS system will perform a brief self-test and show the results on the control panel LEDs and LCD screen C . See “Startup Self-Test”
in the “Operation” section for the display sequence.
5. After the self-test is complete, the LCD screen C should display “ON BATTERY MODE” and an alarm should sound.
6. The UPS system will now provide power to connected equipment until the battery is discharged.

B
C

A
D E F G

UPS System (Rear Panel) Control Panel

11
 Manual Bypass Operation (For Power Module Maintenance or Replacement)
This procedure details how to service or replace the power module while continuing to supply utility power to equipment connected to the
transformer module. Note: Since the power module and battery module will be disconnected during the procedure, they will be unable to
supply battery backup power to connected equipment in the event of a utility power failure.
Warning: Failure to follow this procedure completely will not adequately power down the UPS power module, resulting in the
continued risk of death or injury from contact with high voltage. See additional warnings on next page.
1. Disable PowerAlert software and disconnect any communication cables from the power module’s communication ports A .
2. The control panel’s LCD screen B should display “BYPASS MODE” or be completely off. If not, press the “OFF” Button C until the
UPS system beeps, then release the button. The control panel’s LCD screen should now display “BYPASS MODE”.
3. Turn the transformer module’s bypass switch D to “BYPASS”.
4. Turn off the transformer module’s double-pole AC to UPS breaker E .
5. Disconnect the battery module cable from the power module’s battery connector F .
6. Unscrew and carefully remove the SUPDM710HW detachable hardwire PDU G from the rear panel of the UPS power module.
Warning: Use extreme caution when handling the PDU. Do not allow the contacts to touch any surface.
7. Loosen the screws H in the PDU contact cover I . Slide the cover over the contacts J . Tighten the screw K to secure the cover. Either
use the included brackets to hang the PDU from the rack rail or allow the PDU to rest on the transformer module.
8. Remove and replace the power module L . Warning: The power module is heavy. Use an assistant if necessary.
9. Confirm that the transformer module’s double-pole AC to UPS breaker E is turned off.
10. Loosen the screw K in the PDU contact cover I . Slide the cover away from the contacts J . Tighten the screws H to secure the
cover.
11. Carefully reattach the detachable PDU G to the rear panel of the UPS power module and tighten the four connector screws.
12. Reconnect the battery module cable to the power module’s battery connector F .
13. Turn on the transformer module’s double-pole AC to UPS breaker E .
14. Turn the transformer module’s bypass switch D to the “NORMAL” position.
15. The control panel’s LCD screen B should display “BYPASS MODE”.
16. Configure the UPS system in setup mode. Enter setup mode by holding down buttons M and N at the same time, then use button M  to
scroll through the setup options and press the “SELECT” button N to select the appropriate settings:
• Input & Output Voltage: Select 200V, 208V or 240V AC.
• Output Frequency: The UPS system will auto-select 50 or 60 Hz to match the input.
• Economy Mode: The UPS system can provide on-line operation with zero transfer time. It can also operate in a more energy-efficient
line-interactive mode. Select “ECONOMY ON” for line-interactive mode. Select “ECONOMY OFF” for on-line mode.
17. After configuring the options, exit setup mode with button M .
18. Press the control panel’s “ON” button O until the UPS system beeps, then release the button.
19. The UPS system will perform a brief self-test and show the results on the control panel LEDs and LCD screen B . See “Startup Self-
Test” in the “Operation” section for the display sequence. After the self-test is complete, the LCD screen should display “ONLINE
MODE” or “ECONOMY MODE”, depending on which option was selected. The UPS system is now turned on.
20. Restore any disconnected communication cables A and enable PowerAlert software.

A G
B E

O M N C
D

Control Panel UPS System (Rear Panel)

12
Manual Bypass Operation (For Power Module Maintenance or Replacement)
K J

SUPDM710HW PDU UPS Power Module Removal/Replacement

Contacts on Power Module Contacts on Detachable PDU

Warning—High Voltage Warning—High Voltage

Disconnect the battery module from the power module Turn off the transformer module's AC to UPS breaker
to de-energize these contacts. to de-energize these contacts.

13
 Operation
Startup Self-Test
After the UPS system is turned ON, it will enter diagnostic mode and perform a brief self-test lasting about 15 seconds. The results of the self-
test are shown on the LCD screen in the sequence below.

STARTED WITH COLD

AC INPUT START*

DIAGNOSTIC MODE DIAGNOSTIC MODE

FREQ OUT = XXHz FREQ OUT = XXHz
 
DIAGNOSTIC MODE DIAGNOSTIC MODE
INPUT AC OK INPUT AC BAD
 
DIAGNOSTIC MODE DIAGNOSTIC MODE
INPUT AC OK INPUT AC BAD
 
DIAGNOSTIC MODE DIAGNOSTIC MODE
BATTERY OK BATTERY OK
 
DIAGNOSTIC MODE DIAGNOSTIC MODE
CHARGER OK AC/DC OK
 
DIAGNOSTIC MODE DIAGNOSTIC MODE
AC/DC OK TESTING INVERTER
 
DIAGNOSTIC MODE ON BATTERY MODE
TESTING INVERTER LOAD = XXX% X.XXKW

ONLINE MODE
LOAD = XXX% X.XXKW

*Note: If the UPS system is cold started, its BATTERY LED will be lit.

Failed Self-Test
If a problem is detected during the self-test, the LCD screen will display a error message. If the UPS system displays any of the following
messages, visit www.tripplite.com/support.

BAD BATTERY!
CALL FOR SERVICE

CHARGER FAILURE!
CALL FOR SERVICE

AC/DC FAILURE!
CALL FOR SERVICE

INVERTER FAILURE!
CALL FOR SERVICE

OUTPUT FAILURE!
CALL FOR SERVICE

FAN FAILURE!
CALL FOR SERVICE

14
 Operation continued

Normal Operation
During normal operation, the first line of the control panel's LCD screen shows which operating mode the UPS system is in: Online,
Economy, On Battery or Bypass.

Online Mode: The UPS system provides AC power while utility power is available and switches to On Battery mode instantly (zero transfer
time) if AC power is interrupted.

Economy Mode: The UPS system provides AC power at high efficiency while utility power is available and switches to On Battery mode
quickly if AC power is interrupted.

On Battery Mode: The UPS system provides AC power from battery backup as long as battery power lasts. It switches back to Online or
Economy mode if utility power is available and shuts down if it runs out of battery power.

Bypass Mode: The UPS system provides AC power while utility power is available and shuts down if AC power is interrupted.

The second line of the LCD screen shows basic power conditions. Push the SCROLL buttons to browse through these basic power conditions in
the sequence shown below.

XXXX MODE
LOAD = XXX% X.XXKW
 
XXXX MODE
IN = XXXV XX.X Hz
 
XXXX MODE
OUT = XXXV XX.X Hz
 
XXXX MODE
BATTERY = XXXVDC


On Battery Alarm
When in the On Battery mode, the UPS power module will beep to indicate that it is using battery power to support connected equipment. If
its connected batteries are at more than half capacity, it will beep every two seconds. If its connected batteries are below half capacity, it
will beep twice a second. If its connected batteries are nearly depleted, the UPS power module will beep continuously.

To silence the On Battery Alarm, press the “ON/MUTE” button.

Overload Messages
When the UPS system detects an output overload, the LCD screen will show the following:

OVERLOAD!
LOAD = XXX% X.XXKW

The UPS system will then begin a countdown. If the UPS system is still overloaded at the end of the countdown, the UPS system will
automatically go to bypass mode to protect the inverter. The duration of the countdown varies with the severity of the overload, as follows:

Overload Condition Countdown Duration

102% - 125% 1 Minute
125% - 150% 30 Seconds
>150% Immediate

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 Operation continued

Bypass Messages
While in bypass mode, the UPS system monitors its input voltage and passes that input power along to connected equipment. The UPS
system will not provide battery backup in bypass mode.
If the output voltage deviates from an acceptable range (between 15% higher and 20% lower than nominal), the UPS system displays the
condition on its LCD and stops supplying output power to its load. If power levels return to an acceptable level, the UPS resumes supplying
power to the load, and its LCD reports that output voltage was too high or too low at one time, but has returned to nominal.

BYPASS VOLTAGE LCD DISPLAY

CONDITIONS MESSAGES

>15% Higher NO OUTPUT

Than Nominal BYPASS AC TOO HI

>20% Lower NO OUTPUT

Than Nominal BYPASS AC TOO LO

Was Too High, BYPASS MODE

Now Nominal BYPASS AC WAS HI

Was Too Low, BYPASS MODE

Now Nominal BYPASS AC WAS LO

Shutdown Messages
The UPS system will shut down and the LCD will display a message if it detects one of the following conditions. Note: During all these
conditions, the “Input,” “Output” and “Bypass” LEDs will be illuminated.
SHUTDOWN LCD DISPLAY
CONDITIONS MESSAGES

Extended SHUT DOWN

Overload OVERLOAD XXX%

Output Short SHUT DOWN

Circuit O/P SHORT CIRCUIT

Remote Shutdown SHUT DOWN

Command (Via DB9) REMOTE COMMAND

Remote Shutdown SHUT DOWN

Command (Via EPO) EMERGENCY STOP!

Internal SHUT DOWN

Faults + DC BUS HIGH

SHUT DOWN
+ DC BUS LOW

SHUT DOWN
- DC BUS HIGH

SHUT DOWN
- DC BUS LOW

SHUT DOWN
OVERTEMPERATURE

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 Service/Warranty
Service
Your Tripp Lite product is covered by the warranty described in this manual. A variety of Extended Warranty and On-Site Service
Programs are also available from Tripp Lite. For more information on service, visit www.tripplite.com/support. Before returning your
product for service, follow these steps:

1. Review the installation and operation procedures in this manual to insure that the service problem does not originate from a misreading
of the instructions.

2. If the problem continues, do not contact or return the product to the dealer. Instead, visit www.tripplite.com/support.

3. If the problem requires service, visit www.tripplite.com/support and click the Product Returns link. From here you can request a
Returned Material Authorization (RMA) number, which is required for service. This simple on-line form will ask for your unit’s model
and serial numbers, along with other general purchaser information. The RMA number, along with shipping instructions will be
emailed to you. Any damages (direct, indirect, special or consequential) to the product incurred during shipment to Tripp Lite or an
authorized Tripp Lite service center is not covered under warranty. Products shipped to Tripp Lite or an authorized Tripp Lite service
center must have transportation charges prepaid. Mark the RMA number on the outside of the package. If the product is within its war-
ranty period, enclose a copy of your sales receipt. Return the product for service using an insured carrier to the address given to you
when you request the RMA.

2-Year Limited Warranty

TRIPP LITE warrants its products including batteries to be free from defects in materials and workmanship for a period of two years from the date of initial purchase. After 90 days
from the date of purchase, TRIPP LITE’s obligation under this warranty is limited to replacing parts on such defective products. To obtain service under this warranty, you must call
TRIPP LITE or an authorized TRIPP LITE service center. Products must be returned to TRIPP LITE or an authorized TRIPP LITE service center with transportation charges
prepaid and must be accompanied by a brief description of the problem encountered and proof of date and place of purchase. This warranty does not apply to equipment which
has been damaged by accident, negligence or misapplication or has been altered or modified in any way. This warranty applies only to the original purchaser who must have properly
registered the product within 10 days of purchase.

The warranties of all TRIPP LITE surge suppressors are null and void if they have been connected to the output of any UPS system. The warranties of all TRIPP LITE UPS
Systems are null and void if a surge suppressor has been connected to its output receptacles.

EXCEPT AS PROVIDED HEREIN, TRIPP LITE MAKES NO WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE. Some states do not permit limitation or exclusion of implied warranties; therefore, the aforesaid limitation(s) or exclusion(s) may not apply to the purchaser.

EXCEPT AS PROVIDED ABOVE, IN NO EVENT WILL TRIPP LITE BE LIABLE FOR DIRECT, INDIRECT, SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES ARISING
OUT OF THE USE OF THIS PRODUCT, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGE. Specifically, TRIPP LITE is not liable for any costs, such as lost profits
or revenue, loss of equipment, loss of use of equipment, loss of software, loss of data, costs of substitutes, claims by third parties, or otherwise.

Regulatory Compliance Identification Numbers

For the purpose of regulatory compliance certifications and identification, this Tripp Lite product has been assigned a unique series number. The series number can be found on
the product nameplate label, along with all required approval markings and information. When requesting compliance information for this product, always refer to the series
number. The series number should not be confused with the marking name or model number of the product.

WARRANTY REGISTRATION
Visit www.tripplite.com/warranty today to register the warranty for your new Tripp Lite product. You’ll be automatically entered into a drawing for a chance to win a FREE Tripp Lite
product!*
* No purchase necessary. Void where prohibited. Some restrictions apply. See website for details.

The policy of Tripp Lite is one of continuous improvement. Specifications are subject to change without notice.

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Notes

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Notes

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1111 W. 35th Street, Chicago, IL 60609 USA
www.tripplite.com/support
201002175 • 932982-EN