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    SIPOC Presentation

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    SMAK
    The document discusses SIPOC (Suppliers, Inputs, Process, Outputs, Customers) diagrams which are used to map out and understand a process by identifying the key elements including suppliers, inputs, steps, outputs, and customers of the process. It provides examples of a completed and template SIPOC diagram and definitions for the different elements. The purpose of a SIPOC diagram is to help define the scope of a process improvement project by understanding the inputs, outputs, stakeholders, and steps in a process.

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    SIPOC Presentation

    Uploaded by

    SMAK
    42 views12 pages
    The document discusses SIPOC (Suppliers, Inputs, Process, Outputs, Customers) diagrams which are used to map out and understand a process by identifying the key elements including suppliers, inputs, steps, outputs, and customers of the process. It provides examples of a completed and template SIPOC diagram and definitions for the different elements. The purpose of a SIPOC diagram is to help define the scope of a process improvement project by understanding the inputs, outputs, stakeholders, and steps in a process.

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    The document discusses SIPOC (Suppliers, Inputs, Process, Outputs, Customers) diagrams which are used to map out and understand a process by identifying the key elements including suppliers, inputs, steps, outputs, and customers of the process. It provides examples of a completed and template SIPOC diagram and definitions for the different elements. The purpose of a SIPOC diagram is to help define the scope of a process improvement project by understanding the inputs, outputs, stakeholders, and steps in a process.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    42 views12 pages

    SIPOC Presentation

    Uploaded by

    SMAK
    The document discusses SIPOC (Suppliers, Inputs, Process, Outputs, Customers) diagrams which are used to map out and understand a process by identifying the key elements including suppliers, inputs, steps, outputs, and customers of the process. It provides examples of a completed and template SIPOC diagram and definitions for the different elements. The purpose of a SIPOC diagram is to help define the scope of a process improvement project by understanding the inputs, outputs, stakeholders, and steps in a process.

    Copyright:

    © All Rights Reserved
    Download as PDF, TXT or read online from Scribd
    Download as pdf or txt
    of 12

    SIPOC DIAGRAM

    Best-In-Class Template
    Analysis and Recommendation
    Purpose of a SIPOC Diagram
     Identifies all elements of a Process Improvement Project
    before work begins
     Helps define and refine a complex project that might not be
    well scoped
     Helps answer questions such as:
     Where does the process start and end?
     What are the major steps in the process?
     What are the primary process inputs and outputs?
     Who are the key customers of the process (both internal and external)?
     Who are the key suppliers of the process (both internal and external)?
     What are the requirements of the customers?
     Provides a deep understanding of the current process
    SIPOC Diagram Example
    Suppliers Inputs Process Outputs Customer
    (Specifications) (Name) (Requirements)

    Step/Activity1

    Step Activity #2

    .
    .
    .

    Step Activity #n
    SIPOC Diagram Example
    SIPOC Diagram Example
    SIPOC Diagram Example
    Process: Name of Process
    Process Inputs (x) Type Process Step Outputs (y)
    Input 1:
    Input 2:
    Input 3:
    Input 4: STEP ONE
    Input 5:
    Input 6:

    Process Inputs (x) Type Process Step Outputs (y)


    Input 1:
    Input 2:
    Input 3:
    Input 4: STEP TWO
    Input 5:
    Input 6:

    Process Inputs (x) Type Process Step Outputs (y)


    Input 1:
    Input 2:
    Input 3:
    Input 4: STEP THREE
    Input 5:
    Input 6:
    Matrix Comparison- SIPOC Diagrams

    4
    #

    #
    OC

    OC

    OC

    OC
    SIP

    SIP

    SIP

    SIP
    Supplier X X X
    Inputs X X X X
    Processes As
    Text X X
    Process Flow
    Charted X X
    Outputs X X X X
    Customers X X X
    Enablers X X
    Input Metrics X
    Process Metrics X
    Output Metrics X
    Metrics by Type X
    Multi Process
    Capable X
    Best-in-class SIPOC Diagram (completed)
    Best-in-class SIPOC Diagram (template)
    SIPOC Operational Definitions
     Suppliers: The individuals, departments, or organizations that
    provide the materials, information, or resources that are worked
    on in the process being analyzed

     Inputs: The information or materials provided by the suppliers.


    Inputs are transformed, consumed, or otherwise used by the
    process (materials, forms, information, etc.)

     Process: The macro steps (typically 4-6) or tasks that


    transform the inputs into outputs: the final products or services

     Outputs: The products or services that result from the process.


    SIPOC Operational Definitions
     Customers: The individuals, departments, or organizations
    that receive the outputs, the products or services, generated by
    the process

     Input Metric: Quantitative measurements used to define


    quality, time or cost of the inputs

     Process Metric: Quantitative measurements used to define


    quality, time or cost of the process

     Output Metric: Quantitative measurements used to define


    quality, time or cost of the output
    Sources
    http://finance.isixsigma.com/library/content/c060322a.asp

    http://www.army.mil/armybtkc/focus/cpi/tools3.htm#img1

    http://www.asq.org/sixsigma/tools-exchange/docs/sipoc-diagram-template.doc

    http://www.isixsigma.com/library/content/c010429a.asp

    http://www.minitab.com/products/qualitycompanion/tools/sipoc.aspx

    http://www.pd-trak.com/sixsigma.htm

    http://www.powerandsystems.com/EN/resources/articles_associates/lilla.html

    http://www.willdo.com.au/Downloads/ProcessImprovementModulesDemo.doc

    http://www.anticlue.net/archives/000760.htm

    Information Source: Peter S. Pande, Robert P. Neuman, Roland R. Cavanagh, The Six Sigma Way – Team
    Handbook, (New York, McGraw-Hill, 2002)

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