NCR Final q1 Eng9 m3 Val. 2

9 Department of Education
National Capital Region

SCHOOLS DIVISION OFFICE
MARIKINA CITY
ENGLISH
First Quarter – Module 3
Communicative Styles
Writer: Mary Grace T. Frondozo

Illustrator: Marexcza Z. Salinas
Layout Artist: Shiela Mae A. Cancino
City of Good Character

DISCIPLINE • GOOD TASTE • EXCELLENCE 0
What I Need to Know
Welcome, our dear English 9 learner! This module is specially designed to

help you understand the value of communication. In general, you are going to
discover how to:
Give the appropriate communicative styles for various situations (EN9V-IIb-27)
Specific concepts and tasks are also carefully prepared to help you do the
following which are connected to our main lesson:
1. differentiate verbal and non-verbal communication;

2. give response in a form of verbal/ nonverbal communication;
3. determine the communicative styles;
4. use appropriate communicative styles in situations.
What I Know
Read the given passages then answer the questions below. Choose from the
given options.
“No, no, I’m sorry, I’m going to have to interrupt you,” she was saying, and I could
see she was talking to two boys sitting on the benches immediately in front of her.
Her voice wasn’t exactly strange, but she was speaking very loudly, in the sort of
voice she’d use to announce something to the lot of us, and that was why we’d all
gone quiet. “No, Peter, I’m going to have to stop you. I can’t listen to you anymore
and keep silent.” - Kazuo Ishiguro
1. Which line suggests that the woman is already tired of listening to Peter?
A. she was speaking very loudly
B. she was talking to the two boys
C. “No, Peter, I’m going to have to stop you.”
D. “I can’t listen to you anymore and keep silent.”
2. Which nonverbal cue suggests that the woman is quite alarmed and annoyed?
A. she was speaking very loudly
B. she was talking to the two boys
C. “No, Peter, I’m going to have to stop you.”
D. “I can’t listen to you anymore and keep silent.”

HARRY: You wish me dead?
ALBUS: No! I just wish you weren't my dad.
HARRY (seeing red): Well, there are times I wish you weren't my son.
There's a silence. ALBUS nods. Pause. HARRY realizes what he's said.
No, I didn't mean that . . .
ALBUS: Yes. You did.
HARRY: Albus, you just know how to get under my skin . . .
ALBUS: You meant it, Dad. And, honestly, I don't blame you.
There's a horrible pause.
You should probably leave me alone now.
HARRY: Albus, please . . .
- J. K. Rowling
1. What is the passage all about? What seems to be the conflict?

__________________________________________________________________________________
2. Can we consider the conversation as intimate and personal? Why or why not?
__________________________________________________________________________________
3. Can we consider the conversation as consultative and formal? Why or why not?
__________________________________________________________________________________

Lesson
Verbal & Nonverbal Communication
1
What’s In
Unjumble the letters to guess the right words. The definitions may serve as
your hint. Write your answer on the space provided after the number.
NOCTMIUMNAIOC ASGEESM LEGGUAAN TEGSURE
the process of the content the a system of a movement of

passing on sender wants to communication part of the body,
information send to the receiver used by a to express an idea
between two or particular country or meaning
more people or community
1. _____________ 2. _____________ 3. _____________ 4. ____________
What’s New
A. Before Reading Activity

One of your challenges as a teenager is dealing with people in various
conditions.
o What is the right thing to say? How would you properly respond?
_____________________________________________________________________
_____________________________________________________________________

B. During Reading Activity
Read the passage below and answer the questions that follow.
“In that direction,” the Cat said, waving its right paw round, “lives a Hatter: and
in that direction,” waving the other paw, “lives a March Hare. Visit either you like:
they’re both mad.”
“But I don’t want to go among mad people,” Alice remarked.
“Oh, you can’t help that,” said the Cat: “we’re all mad here. I’m mad. You’re
mad.”
“How do you know I’m mad?” said Alice.
“You must be,” said the Cat, “or you wouldn’t have come here.”
- C.S. Lewis, Alice in Wonderland
C. After Reading Activity

Let us analyze the conversation between Alice and the Cat by answering the
following questions. For nos. 1-3, write the letter of your answer before the number.
1. Does the passage above show communication?

A. Yes B. No C. Maybe D. Not sure
2. Who is the receiver of the message?

A. Hatter B. The Cat C. March Hare D. Alice
3. Who is the sender of the message?

A. Hatter B. The Cat C. March Hare D. Alice
4. What is the message about?

_____________________________________________________________________________
5. Is Waving its right paw round, a verbal message? What does it mean?
____________________________________________________________________________

What Is It
When you cross your arms, people may assume that you are either feeling
cold or you express disagreement. In every action, there are a lot of possible
messages and interpretations.
This is how communication works. The process of communication refers to
the passage of information or message from the sender through a selected channel
to the receiver. As shown in the diagram below, communication is cyclic or repeated.
MESSAGE
SENDER RECEIVER
FEEDBACK
Try this. Fill in the blanks with the correct words from the diagram.
The (1) ______________ begins the communication by sending a message. A

message is an information which may be sent either in written or spoken form.
Symbols and gestures may also be used.
The sender transmits the message directly or through a
(2) ______________ or medium like telephone and letter.

The one who gets the message is called (3) ______________. The latter, either
directly or through a channel, will then give a (4) ______________ to the sender.
Sometimes, there is breakdown in communication if there is

(5) ______________ . It may be defined as anything that might interfere with
communication or reduce the chance of successful communication. Passing traffic,
loud music and faulty channel are just some of the examples of this.

Communication can either be verbal or nonverbal. Both types may be written
or spoken.
Verbal Communication uses words to share information with others.

You could converse either face to face, or over the phone, or even via voice notes or
chat rooms, etc. It all comes under the verbal communication. This form of
communication is an effective form.
Example: Jerome: You’ve been awfully quiet. Are you okay?

Johna: Yes, I’m okay.
Nonverbal Communication are relayed without the transmission of words.

This form of communication mainly aides verbal communication. It supplements it
with gestures, body language, symbols, and expressions.
Example: Jerome: You’ve been awfully quiet. Are you okay?
Johna: (Gently nods)
Try this. Verbal or Nonverbal?
_____ 6. Facial expressions, gestures and symbols
_____ 7. A news article in the local newspaper

_____ 8. A very comprehensive email from your teacher
_____ 9. Communication without words
_____ 10. Communication with words

What’s More
Answer the activities that follow to practice your knowledge and skill about
verbal and nonverbal communication.
Activity 1
Read the passage below. Match the concept in column A with the information
listed in column B according to the passage.
(Note: SFX is an abbreviation for special effects)
AGNES: (To herself) I won't pick it up. I won't let them hear
me. I'll be quiet -- and they'll think -- But if I don't call
someone now while they're still down there there'll be no time.
SFX: PICKS UP PHONE. DIALS OPERATOR
AGNES: (To herself) I've got to get that operator.
OPERATOR: Your call, please?
AGNES: (Whisper) Operator! Operator! -- I -- I'm in desperate

trouble – I…
OPERATOR: I’m sorry, I cannot hear you. Please, speak louder.
AGNES: …I don't dare speak louder. There's someone listening.

Can you hear me now?
OPERATOR: I’m sorry…
AGNES: But you've got to hear me! Please, please. You've got
to help me. There's someone in this house -- someone who's going
to murder me -- and you've got to get in touch with the…
SFX: CLICKS ON TELEPHONE
AGNES: There it is! Did you hear it? He's put it down. He's
put down the extension phone. He's coming up the stairs. Give me
the police department.
OPERATOR: One moment, please, I will connect you.
SFX: DIALING, RINGING
AGNES: OK. Hurry. I can hear him. Oh, no. Please, oh, god, hurry.
– (begins a scream, barely audible at first, then
gradually louder until it merges with train whistle)
Lucille Fletcher, Sorry, Wrong Number

A 1. Message B A. telephone
2. Receiver B. low voice
3. Channel C. Operator
4. Noise D. Agnes
5. Sender E. There's a murderer
Activity 2
Analyze the situations then write your possible feedback. Follow the label
inside the parentheses.
Situation 1
The message: Your sister stomps her feet and crosses her arms while looking at
you.
Your feedback (verbal): _________________________________________________
Situation 2
The message: A: When did this happen?
B: Yesterday. I was playing and I fell down.
A: Can you move it at all?

B: Only a little.
A: Can you walk on it?
Your feedback (nonverbal): _____________________________________________
Situation 3
The message: Hi, welcome to your new school. I’m Ms. Mendoza.
Your feedback (verbal + nonverbal): ____________________________________

Activity 3
Study the pictures below and fill in with the likely trail of conversation. If
possible, include the expected nonverbal cues.
Idea: Academic Challenges

______________________________________________________
______________________________________________________
Idea: Physical Challenges

______________________________________________________
______________________________________________________
What I Have Learned
Today, you learned about verbal and nonverbal communication

through examples and activities. Complete the chart below by choosing the
right phrases from the wordpool. Write only the letter of your answer.

A. uses words D. uses language
B. does not use words E. Example: Thumbs up
C. gestures or actions F. Example: “Excellent job!”
2. 5.
______ ______
1. _ 3. 4. _ 6.
______ ______ ______ ______
_ _ _ _
Verbal Nonverbal
What I Can Do
Comic Strip is a sequence of drawings in boxes that tell an amusing story,

typically printed in a newspaper or comic book. Its purpose is to entertain or inform.
Go back to the excerpt of Sorry, Wrong Number in Activity 1 (p. 6-7). In order
to survive, the main character’s challenge is to conquer her fear. If you were Agnes,
what would you rather say or do? Show another trail of conversation through a comic
strip. Feel free to add images of characters.
Sample Output:
Agnes breathes deeply and

I’m sorry, I speaks louder this time.
cannot hear
you. Please,
Please give
speak
louder. me the
police
department.
This is an
emergency.
Your Output:

List down the possible non-verbal clues that you would do if you were Agnes or if you
were going to show your response to Agnes.
Possible Nonverbal Cues Meaning/Interpretation
Assessment
The Lottery is a short story written by Shirley Jackson. It is about a

community that holds a lottery with a very dreadful prize. Read the excerpt below
and answer the questions that follow.
(1) “Tessie,” Mr. Summers said. There was a pause, and then Mr. Summers
looked at Bill Hutchinson, and Bill unfolded his paper and showed it. It was
blank.
(2) “It’s Tessie,” Mr. Summers said, and his voice was hushed. “Show us her
paper, Bill. “

(3) Bill Hutchinson went over to his wife and forced the slip of paper out of her
hand. It had a black spot on it, the black spot Mr. Summers had made the night
before with the heavy pencil in the coal company office. Bill Hutchinson held it
up, and there was a stir in the crowd.
(4) “All right, folks,” Mr. Summers said. “Let’s finish quickly. “
(5) Although the villagers had forgotten the ritual and lost the original black box,
they still remembered to use stones. The pile of stones the boys had made earlier
was ready; there were stones on the ground with the blowing scraps of paper that
had come out of the box Delacroix selected a stone so large she had to pick it up
with both hands and turned to Mrs. Dunbar. “Come on,” she said. “Hurry up. “
(6) Mrs. Dunbar had small stones in both hands, and she said, gasping for
breath. “I can’t run at all. You’ll have to go ahead and I’ll catch up with you.”
(7) The children had stones already. And someone gave little Davy Hutchinson a
few pebbles.
(8) Tessie Hutchinson was in the center of a cleared space by now, and she held
her hands out desperately as the villagers moved in on her. “It isn’t fair,” she
said. A stone hit her on the side of the head. Old Man Warner was saying, “Come
on, come on, everyone. ” Steve Adams was in the front of the crowd of villagers,
with Mrs. Graves beside him.
(9) “It isn’t fair, it isn’t right,” Mrs. Hutchinson screamed, and then they were
upon her.
- Shirley Jackson, The Lottery (Excerpt)
1. What is the symbol indicating that someone wins the lottery?

A. A blank paper C. A rough stone
B. A black box D. A black spot
2. In paragraph 1, which nonverbal cue signifies “letting the meaning

sink in”?
A. “Tessie,” Mr. Summers said.
B. A pause
C. Mr. Summers looked at Bill Hutchinson
D. Bill unfolded his paper
3. What is the meaning of Bill’s blank paper?

A. He is not the winner of the lottery.
B. He is the winner of the lottery.
C. He may draw the next winner of the lottery.
D. He may forfeit the winner of the lottery.

4. In paragraph 3, which nonverbal cue suggests that the people
react and move slightly?
A. Bill Hutchinson went over to his wife
B. He forced the slip of paper out of Tessie’s hand
C. Bill held the paper up
D. There was a stir in the crowd
5. Who is the winner of the lottery?

A. Bill C. Tessie
B. Mr. Summers D. Mrs. Dunbar
6. Which verbal or nonverbal cue reveals the winner of the lottery?

(1 pt.) _________________________________________________________
_________________________________________________________________
7. Which verbal cue shows Mr. Summers’ indifference and lack of
empathy? (2 pts.) ______________________________________________
_________________________________________________________________
8. In paragraph 8, what is the nonverbal cue? What does it suggest?

(2 pts.) _________________________________________________________
_________________________________________________________________
Additional Activities
In The Lottery, there is a terrifying ritual that people blindly follow. The author
clearly suggests a big challenge for its readers: the importance of questioning a
practice or tradition.
Are you up to this challenge? Get your friends’ or relatives’ opinion on the
practices and societal issues below. Take note of the verbal and nonverbal messages
of your interviewees.
1. K-Pop Invasion
One study revealed that Filipino youths’ excessive exposure to Korean Pop
Culture (KPop) slowly takes away the local values and traditions. For example,
teenagers use skin whitening soaps and creams because of their new beauty
standards. Plastic surgery seems acceptable now too. Do we have to limit teen’s
exposure to KPop?
Verbal Response: __________________________________________________
Nonverbal Cues:____________________________________________________
2. Nepotism

Nepotism is a favoritism given to relatives in various fields like business, politics,
entertainment and sports. In the Philippines, there are municipalities where
members of the same family hold public positions. Corruption and unfair practices
are just some of its ill effects. Should we still allow nepotism in the government?
Verbal Response: __________________________________________________

Nonverbal Cues:____________________________________________________
Lesson
Communicative Styles
2
What’s In
Arrange the letters to build three and four-letter words. The big test is
to find the word that uses all the letters.
1 M O F A R L
2 C U A A S L
3 F I N O L M A R

What’s New
A. Before Reading Activity

o As a student, you often talk to people from different walks of life, is
there a difference in the way you talk to people?
_____________________________________________________________________
o How do you talk to your teacher? To your friend?
_____________________________________________________________________
B. During Reading Activity
Read the conversation below between Keiko and Eri-Chan.
C. After Reading Activity

Let us analyze the conversation between Keiko and Eri-Chan by answering
the following questions.
1. Does the passage above show communication? How?

_________________________________________________________________

2. Based on the conversation, how are the two girls related?
_________________________________________________________________
3. What is the comic strip about?

_________________________________________________________________
4. Is the conversation formal or informal? Explain.

_________________________________________________________________
5. If you were Eri-Chan, how would you respond to Keiko’s last dialog?
_________________________________________________________________
What Is It
As a teenager, you are already aware of how you should talk to particular
types of people. Today, we are going to explore that through the discussion of
Communicative Styles.
According to Martin Joos (1976), Communicative Style or Speech Style
means the form of language that the speaker uses which is characterized by the
degree of formality.
Example: You may greet your friend casually like “Hey!” but not your parent
or teacher under normal situations.
There are four Communicative Styles:
1. Frozen
Frozen style is a style which is intended to be remembered and used in very

formal setting such as in palace, church ritual, speech for state ceremony, and
some other occasions. Usually, this style involves very large group of people whose
members are known to one another.
Example: Pledges, anthems, marriage ceremonies, laws, etc.
Try this: Identify if Frozen or Not Frozen
_____ 1. Jenny is attending the Sunday Mass now.
_____ 2. Joanne recites the Lord’s Prayer.

_____ 3. Rose talked to the priest after the mass.

2. Intimate
Intimate speech is used in conversation between people who are very close
and know each other quite well because they have the maximum of shared
background information.
Example: Couple talking about their future plans, family sharing ideas, very
close friends sharing secrets, etc.
Try this: Identify if Intimate or Not Intimate
_____ 4. Joanna attends the seminar about Teenage Pregnancy.

_____ 5. Grace gives her mother a message for her birthday.
3. Casual
This is an informal communication between groups and peers. Casual style
is used in conversation between friends and insiders who have something to share
and have shared background information but don’t have close relations.
Example: Phone calls, everyday conversation with friends, chats, etc.
Try this: Identify if Casual or Not Casual
_____ 6. The lawyer discussed the case with his client.
_____ 7. Richard asked his classmate for the teacher’s instructions.
4. Consultative
This style is used in semi-formal communication. Sentences tend to be
shorter and spontaneous and the speaker does not usually plan what he/she will
say.
Example: Doctor-patient conversation
Try this: Identify if Consultative or Not Consultative
_____ 8. The seminar participant asks the speaker a question.

_____ 9. Maricell calls her best friend to ask for advice.
_____ 10. The Health Secretary delivered a speech yesterday.

What’s More
Answer the activities that follow to practice your knowledge and skill about
verbal and nonverbal communication.
Activity 1
Read the following conversations and identify which communicative style is
being used. Write the letter of your answer on the space before the number.
A. Frozen B. Casual C. Intimate D. Consultative
____ 1. “I am your sister. I adore you so much. But… Oh well.”
____ 2. Anchor: The activists were allegedly and harshly dispersed by the
authorities.
____ 3. Dre: Ma’am, will we get the same result if we use the other formula?
Ms. Ramos: Based on the researches made, yes.
____ 4. Priest: Let us all stand to honor the gospel.
____ 5. Jackie: OMG! You’re here too!
Jocelyn: I know right! What a coincidence.
____ 6. Host: Let us all stand to welcome her Majesty, the Red Queen!
____ 7. Lenny: Ms. Lu, with my current class standing, will I be accepted in UP?
Ms. Lu: Yes. And other universities too. Please read the guidelines.
____ 8. “Honey, I am your number one fan.”
____ 9. “Hey mate! I didn’t see you in History class.”
____ 10. Speaker: People, this is the right time to speak. Let us end this tyranny!
Activity 2
Group the words/group of words listed below according to communicative
style.
FROZEN CASUAL INTIMATE CONSULTATIVE
1. 3. 6. 8.
2. 4. 7. 9.
5. 10.
A. Teacher-student conversation about the research project
B. Husband-wife talk about their feelings for each other
C. The University president delivering a speech
D. Guidance Counselor advises a student about absences

E. A patient asking the dermatologist about her skin allergy
F. The students recite the DepEd Mission and Vision.
G. Paulo invites his friend over to his house to play basketball.
H. A grandmother promises her grandson a gift for his birthday.
I. Jewel asks her classmate about the assignment in Filipino.
J. Jordan talks to her fellow club members about a project.
Activity 3
Match the Verbal message in Column A with the appropriate nonverbal
message in Column B. Then read the sentences again to identify the communicative
style.
COLUMN A COLUMN B
STYLE
VERBAL MESSAGE NONVERBAL
MESSAGE
1. Weather Forecaster: As you can see here, A. Looks down,

___________ the Southern part of the country will have closes eyes and
cloudy skies with scattered thunderstoms purses lips
and rainshowers.
2. Ruby: Tell me honestly, did I do well in the B. Points at the

report? on-screen map
Malou: Are you kidding? It was fantastic. Well
___________ there was a minor technical problem but
things like that happens right? You did well
even in the Q & A part.
Malou: Oh, that is a relief.

3. C. Holds chest
and breathes
___________ deeply
4. D. Points at
himself
___________
What I Have Learned
Today, you learned about communicative styles through examples and

activities. Study the given situations below and create your own dialog.
SITUATION DIALOG
1. You are in an online Mathematics __________________________________

class and you failed to hear what __________________________________
your teacher just said. You think it __________________________________
is important. What would you say? __________________________________
2. You are working on a group project __________________________________

and one of your classmates does not __________________________________
participate well. She always says she __________________________________
doesn’t have internet connection but __________________________________
she always shares memes and videos
online. What would you tell her?

3. You are hungry and you ask your __________________________________
mother for food. She does not __________________________________
answer. You ask her again and she __________________________________
remains quiet. You know now that __________________________________
she’s not okay. How would you talk
to her?
4. You are delivering your speech as __________________________________

a performance task in your English __________________________________
Class. You suddenly forget the next __________________________________
part. What would you say? __________________________________
Criteria Points
The output is original. 5 pts.
The output is factual/creative and accurate. 5 pts.
The output is presentable and well-prepared. 5 pts.
The output has little error in grammar. 5 pts.
What I Can Do
Study the pictures and scenes below and create your own dialogue using the
appropriate style. Be guided by the given prompts.
Maria Clara is the female protagonist in Noli Me

Tángere by José Rizal. Because of her actions, she
became the symbol of purity and femininity. She is the
fiancée of the male protagonist, Crisóstomo Ibarra.
Questions: How does Crisostomo confess his love for
Maria? How does Maria Clara respond?
Ibarra: ______________________________________________
___________________________________________________
Maria Clara: ________________________________________
_____________________________________________________

Lapu Lapu was a chieftain of Mactan in the Visayas.
Filipinos consider him as the first Filipino hero because
he was able to fight Spanish colonization by defeating
the Portuguese explorer Ferdinand Magellan.
Questions: How do you think Lapu Lapu convinced his
people to fight and defend their land?
Lapu Lapu:
__________________________________________
_____________________________________________________
_____________________________________________________
Criteria Points
Assessment
Between 1941 and 1945, the holocaust happened wherein Jews were
brought to concentration camps and about 6 million of them were killed. The
passages below are from the diary of Anne Frank. Anne and her family hid in an
attic to avoid the holocaust. Read the passages and answer the questions that
follow.
October 9th 1942: “Today I have nothing but dismal and depressing news to
report. Our many Jewish friends and acquaintances are being taken away in
droves. The Gestapo is treating them very roughly and transporting them in
cattle cars to Westerbork, the big camp in Drenthe to which they’re sending all
the Jews. Miep told us about someone who’d managed to escape from there. It
must be terrible in Westerbork. The people get almost nothing to eat, much less
to drink, as water is available only one hour a day, and there’s only one toilet and
sink for several thousand people. Men and women sleep in the same room, and
women and children often have their heads shaved. Escape is almost impossible;
many people look Jewish, and they’re branded by their shorn heads. If it’s that
bad in Holland, what must it be like in those faraway and uncivilized places
where the Germans are sending them? We assume that most of them are being
murdered. The English radio says they’re being gassed. Perhaps that’s the
quickest way to die. I feel terrible. Miep’s accounts of these horrors are so
heartrending… Fine specimens of humanity, those Germans, and to think I’m

actually one of them! No, that’s not true, Hitler took away our nationality long
ago. And besides, there are no greater enemies on earth than the Germans and
Jews.”
October 20th 1942: “My hands still shaking, though it’s been two hours since
we had the scare… The office staff stupidly forgot to warn us that the carpenter,
or whatever he’s called, was coming to fill the extinguishers… After working for
about fifteen minutes, he laid his hammer and some other tools on our bookcase
(or so we thought!) and banged on our door. We turned white with fear. Had he
heard something after all and did he now want to check out this mysterious
looking bookcase? It seemed so, since he kept knocking, pulling, pushing and
jerking on it. I was so scared I nearly fainted at the thought of this total stranger
managing to discover our wonderful hiding place…”
1. What is the first diary entry about? (2 pts.)

__________________________________________________________________
2. What is the second diary entry about? (2 pts.)

__________________________________________________________________
3. Which communicative style did Anne Frank use in both entries? Prove. (2 pts.)
________________________________________________________________________
________________________________________________________________________
________________________________________________________________________
4. Conversational communication is characterized by effortlessness and

unpreparedness of speech. It is “free-flowing” which means the thoughts and ideas
are freely imparted or shared. Are the diary entries conversational? Why or why
not? (2 pts.)
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________
5. Imagine you are Anne’s friend and she tells you about the October 20th incident.
What would you tell her? (2 pts.)
_________________________________________________________________________
_________________________________________________________________________
_________________________________________________________________________

Additional Activities
Just like Anne Frank, narrate the most notable day in your life. Choose an
event that you were able to greatly help someone or the moment that you made a
difference. Do it in form of a Vlog. If there are means, your teacher might ask you
to record and upload it. Guided by the appropriate communicative style, write your
script in the box below. Be guided by the given questions and rubric.
1. When and where did the event happen?

2. How were you able to help or make a difference?
3. Can you consider that your personal legacy? Why?
__________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
______________________________________________________________________________
Criteria Points
References
1. Points to remember about verbal and nonverbal cues from
https://frontlearners.com/blended/pluginfile.php/6380/mod_resource/con
tent/8/index.html
https://www.tutorialspoint.com/effective_communication/effective_commun
ication_process.htm#:~:text=The%20process%20of%20communication%20re
fers,in%20the%20form%20of%20feedback.
2. Images, passages and statements (Lesson 1) from
https://search.creativecommons.org/photos/c00735e0-99fb-464b-86cd-
af43f9d0cedd
https://search.creativecommons.org/photos/c5ed7eb8-5c05-4bc7-9ced-
7fcf3d1326b5
https://www.hrw.org/world-report/2020/country-chapters/philippines

https://search.creativecommons.org/photos/3ced5a37-e244-40be-a636-
8672fe900f7c
https://search.creativecommons.org/photos/dddf289f-ae8a-459d-be05-
1ac821f0e45c
3. Points to remember about communicative styles from

https://frontlearners.com/blended/pluginfile.php/6394/mod_resource/con
tent/11/index.html
https://elcomblus.com/speech-styles-definition-types-and-examples/
https://oralcom.wordpress.com/2016/10/14/types-of-speech-styles/
4. Images, passages and statements (Lesson 4) from

https://commons.wikimedia.org/wiki/File:I_Won%27t_Cry_Daddy.jpg
https://commons.wikimedia.org/wiki/File:Judge_Rummy_(1927-01-24).jpg
https://commons.wikimedia.org/wiki/File:Okashina_Okashi_First_Comic.gif
https://search.creativecommons.org/photos/18b78f75-ed27-459e-8445-
42b5ee858037
https://search.creativecommons.org/photos/4e433c64-00c9-4118-a14a-
85be3348a0f3

Development Team of the Module
Writer: Mary Grace T. Frondozo (THS)

Editor: Christine F. Guevara (Teacher Validator – BNHS)
Internal Reviewer: Janet S. Cajuguiran (EPS-English)
External Reviewer: Early S. Parungao – Callueng (PNU Professor)
Illustrator: Marexcza Z. Salinas (PHS)
Layout Artist: Shiela Mae A. Cancino (SRNHS)
Management Team:
Sheryll T. Gayola
Assistant Schools Division Superintendent
OIC, Office of the Schools Division Superintendent
Elisa O. Cerveza
Chief, CID
OIC, Office of the Assistant Schools Division Superintendent
Janet S. Cajuguiran
EPS-English
Ivy Coney A. Gamatero

EPS – LRMS
For inquiries or feedback, please write or call:
Schools Division Office- Marikina City
Email Address: [email protected]
191 Shoe Ave., Sta. Elena, Marikina City, 1800, Philippines
Telefax: (02) 682-2472 / 682-3989


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9 Department of Education

National Capital Region

Writer: Mary Grace T. Frondozo

City of Good Character

Welcome, our dear English 9 learner! This module is specially designed to

1. differentiate verbal and non-verbal communication;

City of Good Character

ALBUS: No! I just wish you weren't my dad.

No, I didn't mean that . . .

ALBUS: Yes. You did.

HARRY: Albus, you just know how to get under my skin . . .

There's a horrible pause.

You should probably leave me alone now.

HARRY: Albus, please . . .

1. What is the passage all about? What seems to be the conflict?

City of Good Character

NOCTMIUMNAIOC ASGEESM LEGGUAAN TEGSURE

the process of the content the a system of a movement of

1. _____________ 2. _____________ 3. _____________ 4. ____________

A. Before Reading Activity

City of Good Character

“But I don’t want to go among mad people,” Alice remarked.

“How do you know I’m mad?” said Alice.

C. After Reading Activity

1. Does the passage above show communication?

2. Who is the receiver of the message?

3. Who is the sender of the message?

4. What is the message about?

City of Good Character

The (1) ______________ begins the communication by sending a message. A

The sender transmits the message directly or through a

(2) ______________ or medium like telephone and letter.

Sometimes, there is breakdown in communication if there is

City of Good Character

Verbal Communication uses words to share information with others.

Example: Jerome: You’ve been awfully quiet. Are you okay?

Nonverbal Communication are relayed without the transmission of words.

Try this. Verbal or Nonverbal?

_____ 6. Facial expressions, gestures and symbols

_____ 7. A news article in the local newspaper

_____ 9. Communication without words

_____ 10. Communication with words

City of Good Character

SFX: PICKS UP PHONE. DIALS OPERATOR

AGNES: (To herself) I've got to get that operator.

OPERATOR: Your call, please?

AGNES: (Whisper) Operator! Operator! -- I -- I'm in desperate

OPERATOR: I’m sorry, I cannot hear you. Please, speak louder.

AGNES: …I don't dare speak louder. There's someone listening.

OPERATOR: I’m sorry…

SFX: CLICKS ON TELEPHONE

OPERATOR: One moment, please, I will connect you.

SFX: DIALING, RINGING

Lucille Fletcher, Sorry, Wrong Number

City of Good Character

2. Receiver B. low voice

5. Sender E. There's a murderer

Your feedback (verbal): _________________________________________________

1. _______ 2. _ 3. _ 4. ______