Shafraz Nizamdeen: BSC Management Information System

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Shafraz Nizamdeen

BSC Management Information System

I take direct responsibility for turning an idea into a profitable


finished product through assertive risk-taking and innovation. I
take initiative, regardless of the boundaries in the constant
pursuit of innovative products, services, or concepts. Help the
organisation carve out business applications, products, and
SaaS/PaaS apps as a new profitable business venture. Work
equally with engineering, marketing, digital, finance, HR, and
sales teams in order to achieve the overall business vision.
Create Go to market strategy, and product launch strategy
and guide the marketing team to develop sustainable and
effective marketing plans. Help build investor relations, pitch for
investments, and develop market expansion plans. I have
comprehensive knowledge of technologies and how they can
be applied to the business. Proven track record at a senior level of leading staff within an IT
environment. Successful in implementation of many complex projects with delivering on time and under
budget. Vast experience in Contract management, negotiation, and monitoring. I am effective in
working with both teams and individuals. I get along with any individual regardless of personality,
attitude, and social status and I manage and motivate my team in order to keep delivering results
beyond expectations. Ability to understand, describe and manage complex IT systems, services and
operations. I have demonstrated special skills in e-commerce and startup businesses as I embrace
change quickly and l live a fast-paced lifestyle too.

Contact Work History


Address 2021-08 - Consultant Snr. Business Manager
Riyadh, Saudi Arabia 12836 2022-06
KeenEye Solutions PVT, Colombo
Phone ● Helped KE in their first ever HR Tech app
+966 56 70 56 397 ● Worked in building MVP, perfect product-market fit,
E-mail building GTM strategy, and Product Roadmap
[email protected] ● Awarded second place in South Asian Startup Pitch
Competition
● Https://startup.network/startups/448443.html
Skills
Business 2012-12 - Head of IT
start-up Very Good 2019-12
Digital Commerce Lanka PVT LTD, Colombo
● Wow.lk was one of the pioneer startups and within a
Business few years it became part of one of the largest
consultant Very Good telecom companies in Sri Lanka
● I manage a distributed scrum team and
infrastructure team and also headed the content
management team.
Business I joined anything.lk as a consultant (Software
operations Good Engineering) for Magento e-commerce Project.
expertise Upgraded to Mage 1.9 and developed many plugins
and features that include: Books catalogue, Vegetable
catalogue, GAS orders with distributed service centres
Advanced problem-solving in Colombo, Wish List, Gift List, Amex & Visa Master
integration, Integration to bank Volets such as Sampath
Vishwa, DFCC, FriMi.
Project planning and In 2017 I was offered Snr. Manager Position for their
development software development team and had worked with
Leading telco Dialog Axiata tech team in transforming
the entire portal from Magento to Oracle ATG. I played
Lean manufacturing and the dual role of product owner and also build a parallel
design team of developers to take up the maintenance of the
entire development.
Later Was promoted to Head of IT, Infrastructure,
Business process Operations, and Digital Content.
re-engineering

2009-02 - Consultant
Software Development 2012-12
E-Synergy Solutions, Colombo
Lifecycle
● Implemented Business Continuity management
BS25999 for Dubai holdings and was successful in
completing first Audit with only a few
Functional & Business
recommendations.
Requirements
● Duration: 4 months. Role: Consultant Implementor
Other Projects:
Client: Canadian Client
Startups and turnarounds
The client is a leading online beautician training
background
business
Project: White Labeled online real-time RTMP video
streaming and broadcasting project (like youtube)
Team Bonding
Fully A-Z customizable and very robust RTMP (Red5)
Video streaming and archiving system for beauticians in
Canada.
Systems Design
Business Problem:
Documentation
● Users should be able to subscribe online and register
for pre-scheduled training and demos through this
Contract Management platform.
● Training schedules and Calendars are created for
the session and upcoming events.
● At the scheduled time both the trainer and
subscribers will be notified via email to join the session
and,
● once the session is ongoing both can interact using
the chat window created specifically for the event.
● Streams are saved into mp4 format and archived
and paid subscribers can have access to the same
via their training history and in their timeline.
● Upgrade was planned to develop the online
payment integration and billing.
Role Played
Project Manager (Technical), R&D - 5 members / 5
months
Technology Stack
Red5, RTMP, Flex, Java
Client: WTCM Group
The client is a leading online beautician training
business
Project: Business portal for World Trade Center Media
Group
100% secure business portal for entrepreneurs
connecting under WTC Zurich, Munich, Cologne,
Dresden, Frankfurt
Business Problem:
● Business professionals will be given a gold card to
connect and operate inside the portal which will
handle the authentication of each member.
● Each user will have their own space for networking,
contact building, trade partnership, and many other
business-related communications.
● The encrypted portal will support maintaining
business confidentiality and at the same time build
trust between the members in the transactions and
dealings.
● Features include newsletters, Bulletin boards, events
planning, travel and hotel booking, partner
concierge services and many more to be
developed.
Role Played
Project Manager (Technical) - 12 members / 15 months
Technology Stack
Red5, RTMP, Flex, Java

2008-06 - Project Manager, Business Analyst


2009-01
Teamwork Technology, COLOMBO, STOCKHOLM
● Client: addici
addici is a leading service and manpower
outsourcing company in Sweden that provides wide
range of services to its clients with generalized to
specific needs.
Project: Click4Service
The solution enables the client to match the online
service request coming in from its customers with its
internal service repository. The solution also includes a
configurable customer interface, supplier interface,
user administration and permissions, customer object
mapping, service templates, invoice and contract
maintenance, and many other services. The system
integrates the Procurement engine (e-procurement)
Supplier invoicing repository (ELF) and many other
customer portals that interface with the solution to
enable uninterrupted service.
Role Played
Project Manager - 7 months (Maintenance project)
Technology Stack
Microsoft .NET Framework 2.0, C#, Microsoft Visual
Studio .NET 2005, MSSQL 2005, Telerik RadControls for
ASPNET AJAX Q1 2008

2006-04 - Project Manager


2008-05
Ecode Lanka Software PVT LTD, Colombo
● Started as a SE and got quickly promoted to lead
Agile teams and worked in many .net, PHP and java
based web apps.
Client: Keyjob training
Key Job Training is one of the leading training and
consultation services providers in Belgium that provides
training on multiple disciplines to individuals and groups.
Project: ARP.net (Agile project)
Fully A-Z customizable and very robust email-based
auto responder and follow-up handling application that
caters to over 10,000 subscribers via online subscriptions.
Features include Personalized Mails, Bounce Detection,
and Total Administration over the web.
Business Problem:
● Capture form subscription from partner websites, and
manual subscription through the admin portal.
● The site admin should be able to generate
subscription forms dynamically to place on partner
websites.
● Should be able to manage Autoresponders
(Categorized email chains)
● Email Template management
● Administration & Application Settings
● Email bounce handler - SMTP "OnArrival" Event
Binding
● Email Follow-up Engine and scheduler - Windows
service
Role Played
Project Manager (Technical) - 5 members / 5 months
Technology Stack
C#, ASP.NET, ADO.NET, HTML, SQL Server 2000, Extensive
Stored Procedures and Query Optimization, Windows
Service Installer Techniques, Threads, Delegates, Event
Logging, 3-Tier Architecture, Master Pages, Application
Blocks, Design Patterns.
Project: KJT ERP
I have worked closely with the client and the BA to
develop the initial concept of the ERP application.
Project is intended to be an agile project with 10
members cross functional team. The solution includes
modular architecture that caters different functions of
the organization. And SOA enables the system to
seamlessly integrate with other applications across the
organization.
Business Problem:
● Active directory single sigh on authentication.
● Role based authorization.
● Functional modules: Sales, Marketing, Logistic, HR,
Accounting, Administration, Course and Project
Maintenance.
● Online course booking portal, web service for partner
sites.
Role Played
Project Manager – Initial planning, Concept
development, Prototyping and training. 4 months
Technology Stack
ASP.NET, Microsoft .NET Framework 3.0, C#, Microsoft
Visual Studio 2005, Microsoft SQL Server 2005, WWF, WCF
Project: KJT WEB
Comprehensive Multi-language Web front created from
JSP based CMS that integrates online course booking
system to provide constant updates of their courses.
www.keyjob.be
Role Played
Project Coordinator - 5 member team / 3 months
Technology Stack
CMS (SriPress), JSP, Postgres SQL, Web Service Client,
JavaScript, CSS
Project: KJT Partner Sites
Static sites created for Keyjob Training Partners with
Web Service Clients that retrieves the Course details
from the online booking system.
www.time-smart.be
www.posa.be
Role Played
Project Manager - 2 members / 2 months
Technology Stack
HTML, JavaScript, ASP.NET, CSS
Client: MAYERLINE
Fashion storefront of Europe, Mayerline brings fashion to
its maturity. Branched out throughout the Belgium it has
the largest fashion chain of its kind.
Project: Intranet (Agile project)
Official Intranet Site for their internal affairs with features
such as Problem Solver Forum, Customer Card Printer,
Price Tag Printer, Dynamic PDF Form Generator, Email
Handler and Document Viewer.
Intranet solution enables braches to communicate,
maintain and resolve issues related to day-to-day
business activities.
Single sign-on from any of its branches while
maintaining the sources of issues originated.
Administration and Content Management inbuilt to the
system
Role Played
Project Manager (Technical) – 5 member team / 3
months
Technology Stack
ASP.NET, C#, Java Scripts, ADO.NET, HTML, CSS,
iTextSharp for PDF Generation, SQL Server 2000, 3-Tier
Architecture, Application Blocks, Dreamweaver HTML
Standards.
Project: www.mayerline.be
Mayerline is an esthetic multi-lingual storefront with cool
features like AJAX-Style Animated Slide-Show clothing
Collections, Look-Books, Dynamic Shops locator and
context sensitive Home Page. Inbuilt Content Manager
enables the administration of web content and product
details.
Role Played
Project Manager - 5 member team / 3 months
Technology Stack
Microsoft .NET Framework 2.0, ASP.NET, C#, Web
Services and Cookies, AJAX, Java Scripts, MSSQL 2000,
HTML, ADO.NET, XML, 3-Tier Architecture, Master Pages,
Application Blocks, Design Patter
Client: TRANSLINE (Agile project)
Site owned by a group of transportation companies
based in different ports in Europe
Project: www.eurotranscon.com
Fully ASP.NET AJAX Forum for containers handling
companies to optimize their transportation needs.
Business Problem:
● Online registration
● Subscriber Management
● Specialized categories of forum threads
● Email notification
● Follow-up replies and notifications
● Container reuse authorization workflow
● Auto Inactivation and Purging of messages
Role Played
Project Manager (Technical) - 5 members / 5 months
Technology Stack
Microsoft .NET Framework 2.0, ASP.NET AJAX extensively
with custom Java Scripts, JSON, C#, ADO.NET, HTML,
XML, SQL Server 2000, 3-Tier Architecture, Master Pages,
Application Blocks, Design Patterns.
Client: COPRO (Agile project)
COPRO is a semi-government organization in Belgium.
The objective of COPRO is to organize, coordinate,
harmonize and encourage quality in the construction
sector. Concretely, this objective can be realized by
means of controls of quality on construction products as
on their integration on sites.
Project: www.copro.eu
Multi-lingual dynamic website with an extensive search
feature on Catalog Products, Quality Marks, License
Files, Technical Files, Tests and Test Locations. Flexible
breadcrumb and on-demand loading tree that enables
easy navigation back and forth.
Business Problem:
● Interactive web content management system with
comprehensive template parser.
● A sophisticated search engine that allows visitors to
browse COPRO Product details, Companies, License
numbers, Certification systems, Technical Data
Sheets, tests, and laboratories.
● Interactive drill down-type search enables the visitors
to jump back and forth from different search types.
● Matrix-like search results enable a quick view of tests
and their corresponding test locations and vice
versa.
Role Played
Project Manager (Technical) - 5 members / 4 months
Technology Stack
ASP.NET, C#, JAVASCRIPT, ADO.NET, HTML, SQL Server
2000, 3-Tier Architecture, Master Pages, Delegates, User
Controls, Application Blocks, Design Patterns, Query
Optimization, Dreamweaver HTML Standards.

Other Minor Projects:


TimeTracker6 – Web based Project Time Management
Tool
ProjectPlanner7 – Web-based Project Planning Tool

2003-06 - Software Engineer


2005-08
Qvisions, Doha
Client: QASCO
The first integrated steel plant in the Arabian Gulf.
Commercial production commenced in 1978 with the
company becoming completely owned by the
Government of Qatar in 1997.
Project: www.qasco.com
Fully CMS-driven portal solution with custom plug-in
development.
Business Problem:
● Interactive web content management system
● Candidates should be able to register online for
current vacancies, Online Job Application - Plug-in
● Visitors should be able to view current open tenders
and the archive, Open Tender - Plug-in
● Customers must be able to track their orders and
deliveries schedules, Order Tracking – Plug-in
● Customers must be able to report and track
customer issues - Plug-in
● Interactive animation of the Manufacturing process
● Kids Corner: Quiz - Plug-in
● Image Gallery
● Forum
● Visitor Feedback
Role Played
R&D Engineer, Software Engineer - 3 members / 6
months
Technology Stack
TYPO3, TYPO3 PLUG-IN, PHP, MYSQL, FLAHS, JAVASCRIPT,
TYPOSCRIPT, CSS
Client: Mercure Grand Hotel Doha
On the Persian Gulf and in the heart of the city, the
hotel is located in the business district near the
traditional Arab souk and the National Museum.
Project: Authentication Gateway
Linux-based solution for the hotel's WIFI infrastructure
with cost-effective and reliable service.
Business Problem:
Hotels business and other clients should be able to
easily get connected to the local network (wired
and/or wireless) with minimal configurations.
Users should be able to get registered through the front
desk during the check-in process. Or he should be able
to register himself through the internal website.
When user plugs in the Notebook PC (wired wireless) a
dynamic IP will be assigned (Different IP Range from the
internal network) with all the other settings like
Gateway, and DNS.
Users' first attempt at a website will be redirected to the
Internal Portal, where he/she can get registered or use
their credentials to get authenticated.
All authentication requests will be forwarded to the
firewall and on successful verification, a firewall rule will
be created to get the user to the outside of the internal
network. If the browser supports the user will be
redirected to the original site he initially requested.
Should be able to push data for finance, front desk, and
billing
Role Played
R&D Engineer, Software Engineer - 3 members / 4
months
Technology Stack
NOCAT (nocat.net), LINUX (REDHAT 9), IPTABLES, SQUID,
PERL, MYSQL, APACHE, PGP, SSL
Online Business Directory for Qatar Business Directory
(Middle East Information and Publications WLL
Ecommerce Web Store www.officeoutletme.com
Integrating to ACCPAC database to the online web
portal.
Web sites like www.manazil.com / www.qmsf.org
Role Played
Front End, Back End, BA
Technology Stack
PHP, MYSQL, APACHE, CSS, HTML, JAVASCRIPT, XML,
TYPO3, PERL, LINUX, DREAMVIEWER, PHOTOSHOP.

2001-07 - Analyst Programmer


2003-02
NIBM, Colombo
● Analyzed and developed the first automated license
issuing system for Import export Control department
of Sri Lanka
● Project Duration: 2 years
● Team Size: 2
● Tech Stack: Visual Basic 6, MS SQL Server, ODBC, LAN
network
● Components built: Core Services, Relation Data
Model, Users and Roles, Client Access Control, Client
Module, Licenses Module, Print Controller, and
encrypted serial number controller, Report, and
Dashboard.
● Project Completed successfully and launched by
Trade, Commerce, and Consumer Affairs Minister
'Hon Ravi Karunanayaka'

Education
2001-04 - Bachelor of Science: Management Information Systems
2003-03 University College Dublin, NIBM - Colombo, Dublin
For the Pre-qualification, for the second year, I had
completed one year Diploma and Subsequently a
Higher Diploma in order to. qualify for BSc Program.

Higher Diploma in Computer-Based Information


Systems, NIBM, Sri Lanka (2000)
Diploma in System Analysis and Design, NIBM, Sri Lanka
(1999)

Successfully completed all levels of the Course with


Second Class Upper Division awarded on 24th March
2003

Lead Auditor
RABQSA - Bangalore
Quality Management System ISO 9001:2008
Information Security Management Systems ISO
27001:2005
Information Technology Service Management ISO
20001-5

Quality Management System - requirements


Information Security Management Systems -
requirements
Information Technology Service Management -
requirements

Auditing Business Continuity Management Systems BS


25999-2:2007
Lead Auditor in Business Continuity Management
System

Management System Audit Techniques


Leading Management System Audit Teams

Certifications
2007-07 PMP PMBoK 4- PMI USA (EXPIRED 2017)

2011-06 PMI - RMP Training - PMS

2013-09 PMI - ACP Training

2011-01 Lead Auditor training ISMS, ITSM, QMS and BCM

2008-12 IELTS 7 Band, Practical English JMC, English Course done


at Royal Institute

2013-08 Advanced Project Management PMBoK 5


Awards
WOW.lk Emerging Leader of the Year 2015 -
Awarded by Dialog Axiata PLC
Outstanding Employee of the month February 2015
Best Web 2012 anything.lk Overall Gold Award
Best Web 2015 wow.lk e-commerce Gold Award

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