Remote Management Card: User's Manual

Remote Management Card
RMCARD205 / RMCARD305
User’s Manual
The Remote Management Card allows a

UPS system and environmental sensor to
be managed, monitored, and configured.
Copyright © 2018 CyberPower Systems, Inc. All rights reserved.

K01-E000001-09
TABLE OF CONTENTS
Introduction ............................................................................................................... 3
Installation Guide ...................................................................................................... 6
Web Interface ......................................................................................................... 10
Command Line Interface ......................................................................................... 35
Reset to Factory Default Setting / Recover from a Lost Password .......................... 53
RMCARD Firmware Upgrade .................................................................................. 54
Save and Restore Configuration Settings ............................................................... 59
Troubleshooting ...................................................................................................... 60
Conformance Approvals.......................................................................................... 61
Appendix 1: IP Address Identification for CyberPower Remote Management Card ................ 62
Appendix 2: How to Configure a RMCARD User Account in Authentication Servers .............. 64
Appendix 3: UPS Firmware Upgrade ...................................................................... 65
Appendix 4: Software Support ................................................................................ 66
Appendix 5: RMCARD Adapter Guide .................................................................... 68

CyberPower Remote Management System
Introduction
Overview
The CyberPower Remote Management Card allows for remote monitoring and management of a UPS
attached to a network. After installing the hardware and configuring an IP address, the user can access,
monitor, and control the UPS from anywhere in the world! Simply use a web browser, command line
interface or SSH client to access your UPS. Servers and workstations can be protected by the UPS
utilizing PowerPanel® Business Remote to gracefully shutdown when signaled by the Remote
Management Card.
Features
 Real time UPS monitoring
 Remote management and configuration of the UPS via Web Browser, NMS or Command Line
Interface (SSH and Telnet)
 Local management and configuration of the UPS via serial connection
 Trigger servers/workstations to shutdown during a power event to prevent data loss or corruption
 Schedule shutdown/start-up/reboot of the UPS remotely
 Event logging to trace UPS operational history
 Graphic data logging to analyze power conditions
 Save and restore configuration settings including current UPS and ATS parameter configuration.
 Event notifications via Email, SNMP traps, Syslog, and SMS
 Remote UPS Firmware Upgrade via Web Interface and FTP in Select UPS Models
 Support IPv4/v6, SNMPv1/v3, HTTP/HTTPs, DHCP, NTP, DNS, SMTP, SSH, Telnet, FTP and
Syslog protocol
 Support Email Secure Authentication Protocols: SSL, TLS
 Support External Authentication Protocols: RADIUS, LDAP, LDAPS, Windows AD
 SNMP MIB available for free download
 User upgradeable firmware via FTP, CyberPower Upgrade and Configuration Utility and Secure
Copy Protocol (SCP)
 Upgrade firmware and upload configuration files to multiple units at once
 Multi-language user interface
 Quick installation
 Hot-swappable
 Cisco EnergyWise Compatible
 Support Environmental Sensor (ENVIROSENSOR)
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System Requirements
 A 10/100Mbps Ethernet connection to an existing network
 Web Browser or SSH client
 (Optional) NMS (Network Management System) compliant with SNMP
Application
Unpacking
Inspect the Remote Management Card upon receipt. The package should contain the following:
 CyberPower Remote Management Card
 RJ45/DB9 Serial Port Connection Cable
 Quick Start Guide
 Spare Jumper
 RMCARD205 Front Panel (with RMCARD305 only)
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Front Panel
RMCARD205
1. Universal Port
2. Ethernet Port
RMCARD305
3. Tx/Rx Indicator
4. Link Indicator
LED Status Indicators

Link LED Condition
The Remote Management Card is not connected to the Network/ or the
Off
Remote Management Card power is off
On (Yellow) The Remote Management Card is connected to the Network
Tx/Rx LED
Off The Remote Management Card power is off
On (Green) The Remote Management Card power is on
- Receiving/transmitting data packet
Flashing (Green)
- Reset finished
5
Installation Guide
Step 1. Hardware Installation
Note: The CyberPower Remote Management Card is hot-swappable, so you do not need to turn off
the UPS to install it.
1. Remove the two retaining screws from the expansion slot and remove the cover.
2. Install the CyberPower Remote Management Card into the expansion slot.
3. Insert and tighten the retaining screws.
4. Connect an Ethernet cable to the Ethernet port of the CyberPower Remote Management Card.
5. (Optional) To connect an environmental sensor, use a RJ45 Ethernet cable. Connect one end to the
Universal port on the RMCARD and the other end into the sensor. For more information, please see
the ENVIROSENOR user’s manual.
RMCARD205
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RMCARD305
Step 2. Configure the IP address for the CyberPower Remote Management Card
Note: These instructions are for Windows OS. For other OS please refer to Appendix 4.
Method 1: Using the Power Device Network Utility

1. Install the Power Device Network Utility available for download at www.cyberpowersystems.com.
2. After installation completes, run the “Power Device Network Utility”.
3. The main window of the Power Device Network Utility program is shown in Figure 1. The
configuration tool will display all CyberPower Remote Management devices present on the local
network subnet. The "Refresh" button is used to search the local network subnet again.
Figure 1. The main window of the “Power Device Network Utility” program.
4. Select the Remote Management Card you are setting up. Click on the Tools menu and select “Device
Setup” or double click the device you want to configure.
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5. You can modify the IP Address, Subnet Mask, and Gateway address for the Device MAC Address
listed in the Device Network Settings window, as shown in Figure 2. The factory default IP Address is
192.168.20.177 and the default Subnet Mask is 255.255.255.0.
Figure 2. The Device Network setting window.
6. Modify the IP, subnet mask or gateway address. Enter the new addresses into the corresponding
fields and then click “Save”.
7. You will need to enter a User Name and Password for the Remote Management Card in the
authentication window, as shown in Figure 3.
- Default user name: cyber
- Default password: cyber
Figure 3. Authentication window.
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8. If the IP address change is successful, you will see a message confirming the IP set up is OK, as
shown in Figure 4.
Figure 4. Setup IP Address successfully message.
9. In case the change is not successful, for example, if the IP address change is unsuccessful you will
see a warning message. Attempt to make the desired changes again. If the problem persists please
see the Troubleshooting section for help.
Method 2: Using a command prompt

1. Obtain the MAC address from the label on the Remote Management Card. Each Management Card
has a unique MAC address.
Note: The MAC address is labelled on the card.
2. Use the ARP command to set the IP address.
Example:
To assign the IP Address 192.168.10.134 for the Remote Management Card, which has a MAC
address of 00-0C-15-00-FF-99 you will type in the following in the command prompt from a PC
connected to the same network as the Remote Management Card.
(1) Type in “arp -s 192.168.10.134 00-0C-15-00-FF-99” for Windows OS; type in ”arp –s
192.168.10.134 00:0c:15:00:ff:99” for Mac OS, then press Enter.
3. Use the Ping command to assign a size of 123 bytes to the IP.
(1) Type in “ping 192.168.10.134 -l 123” then press Enter.
(2) If the replies are received, your computer can communicate with the IP address.
To select an available IP address for the Remote Management Card, please refer to Appendix 1.
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Web Interface
Login User Account
You will need to enter a User Name and Password to login to the interface, and can select a preferred
language after login. There are two user account types.
1. Administrator
- Default user name: cyber
2. View only
- Default username: device
You will be asked to reset a username and password upon the first login. The administrator can access
all functions, including enable/disable the view only account. The viewer can access read only features
but cannot change any settings.
Note: 1. The Administrator account is also used for the FTP login, Power Device Network Utility, and
Upgrade and Configuration Utility.
2. Only one user can log in and access the device at a time.
Web Content
Note: English is the default language and you can change to a preferred language.
[Summary] Provide an overview of the system operation and the items that are auto refreshed;
however, different UPS system models may have different items displayed.
Item Definition
Display the current operating condition of the UPS and environmental
Current Condition
sensor.
UPS Status
Battery Capacity Graph of the percentage of the current UPS battery capacity.
Load Graph of the load of UPS as a percentage of available Watts.
Remaining Runtime Length of time the UPS can support its load on battery power.
System Data
Name The name given to the UPS.
Location Location description given to the UPS.
Contact The person to contact about this UPS.
Uptime. Length of time the system has been working continuously
Envir Status
Temperature Graph of the current temperature reading of the environmental sensor.
Humidity Graph of the current humidity reading of the environmental sensor.
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Item Definition
Envir Data
Name The name of the environmental sensor.
Location The location of the environmental sensor.
A list of the five most recent device events. All events are related to
Recent Device Events
configuration changes.
[UPS] The following items can be displayed/configured through the UPS page; however, different UPS
models may have different items displayed/configured.
[UPS->Status] Display the basic information about the current UPS status. Items displayed are auto
refreshed.
Item Definition
Input
Status The current status of the utility power supplied to the UPS.
Voltage The current input voltage of the utility power supplied to the UPS.
Frequency The current frequency of the utility power supplied to the UPS.
Output
The current status of the output power the UPS is supplying to
Status
connected equipment.
Voltage The output voltage the UPS is supplying to the connected equipment.
Frequency The output frequency the UPS is supplying to the connected equipment.
The power draw of the connected equipment expressed as a
Load
percentage of the total UPS load capacity and displayed as watts.
Current The output current the UPS is supplying to the connected equipment.
Non-Critical Load (NCL) The present status of NCL outlets.
Energy Device energy meter reading in units of kWh.
Battery
Status The present status of the UPS battery.
The present capacity of the batteries, expressed as a percentage of full
Remaining Capacity
charge.
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Item Definition
The amount of estimated time that the UPS can supply power to its
Remaining Runtime
load.
Voltage The present voltage of the UPS battery.
System
Status The present operating status of the UPS.
Temperature The operating temperature of the UPS.
[UPS->Battery Status] Display the information of the built-in battery and the Extended Battery Modules
(EBM) including battery pack temperature, voltage of each battery within its pack and battery pack
equalization status.
Item Definition
The last date that the battery status is updated.
Last Update Date
Update: Use this function to get the latest battery status.
Pack The current number of UPS/EBM battery pack.
Temperature The current temperature reading of UPS/EBM battery pack.
Voltage The current voltage reading of each UPS/EBM battery.
Display the current battery voltage equalization status of UPS/EBM
battery pack.
Equalization Status
Active: The battery pack equalization function is active.
Inactive: The battery pack equalization function is not active.
[UPS->Information] Display the technical specifications of the UPS.
Information Description
Model The model name of the UPS.
Serial Number The serial number of the UPS.
Voltage Rating The nominal output voltage rating (Volts) of the UPS.
Working Frequency The operating frequency of the UPS output power.
Power Rating The Volt-Amp rating of the UPS.
Current Rating The output current rating (Amps) of the UPS.
Load Power The power rating (Watts) of the UPS.
Battery Voltage Rating The operating DC voltage rating of the battery power.
The revision number of the UPS firmware.
Firmware Version Update: Use this function to upgrade the UPS firmware. For further
information, please refer to Appendix 3.
USB Version The revision number of the UPS USB firmware
LCD Version The revision number of the UPS LCD firmware
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The date that the batteries were last replaced. This must be set manually
Battery Replacement Date after the batteries have been replaced or when the unit is first installed. If
this date has not been set, it is recommended that it be set immediately.
NCL Bank The amount of Non-Critical Load banks.
The amount of the external battery modules connected to the UPS. The
Extended Battery Modules number of modules is configured manually, and the configurations will
vary by model.
When clicking the “Find it” button, either the alarm will beep or the
Installation Place indicators will flash on the UPS to alert users of the specific location. This
helps users to identify a specific UPS in a multiple UPS installation.
[UPS->Configuration] Configure the parameters of the UPS.
Item Definition
Supplied Power
Voltage Set the UPS output voltage that is supplied to the connected equipment.
Utility Power Failure Condition
When the UPS detects the utility voltage is out of range, the UPS will
switch to battery mode to protect the equipment plugged into the UPS.
Low sensitivity has a looser voltage range and the supplied power may
vary more widely. The power from fuel generator may cause the UPS to
Utility Sensitivity
switch to battery mode more frequently, and the low sensitivity is
recommended. The UPS switches to battery mode rarely and also saves
more battery power. High sensitivity allows the UPS to supply more
stable power to equipment and switches to battery mode frequently.
High/Low Input (or When the utility power voltage or output voltage (depending on UPS
Output) Voltage model) is higher/lower than the threshold, the UPS will supply battery
Threshold power to the connected equipment.
Sets the acceptable range of the input frequency. The UPS will supply
Frequency Tolerance
battery power to the connected equipment if it is out of tolerance.
Operation
Normal Normal operating mode of the UPS.
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Item Definition
If the UPS uses generator as its input power, this option should enable
the UPS to function normally. If this option is selected, the UPS will be
Generator Mode
forbidden to enter Bypass Mode or ECO Mode to protect the connected
equipment.
Economy mode. The UPS will enter Bypass Mode when the input
voltage/frequency is within the configured threshold. Once the utility
ECO Mode
voltage/frequency exceeds thresholds, the UPS will switch to Normal
operation. This mode will significantly increase UPS system efficiency.
Determines whether to allow the UPS to enter Manual Bypass Mode. If
Manual Bypass
this option is enabled, the UPS will be forced to enter Bypass Mode.
Note: The UPS may automatically enter Bypass Mode per these
Bypass
configured settings.
No Bypass: If this option is selected, the UPS will not enter Bypass Mode
and will stop supplying output power.
Check Volt/Freq: If the utility voltage is in the range of the voltage
thresholds and the utility frequency is in range of the frequency tolerance,
Bypass Condition the UPS will enter Bypass Mode. Otherwise the UPS will stop supplying
output power.
Check Volt Only: Only if the utility voltage is in the range of the voltage
thresholds, the UPS will enter Bypass Mode. Otherwise the UPS will stop
supplying output power.
Bypass When UPS Off When the UPS turn off, the UPS switch to Bypass Mode.
After utility power is restored, the UPS turns on automatically and
Power Restore supplies power to the connected equipment. The following settings are
used to configure the UPS restore behavior:
When this option is enabled, the UPS will restore output immediately
Automatic Restore when the utility power restores. When this option is disabled, the UPS will
not restore output until it is turned on manually at a later time.
When utility power restores, the UPS will start to recharge until the
Recharged Delay
specified time has elapsed before restoring output power.
When utility power restores, the UPS will start to recharge until the
Recharged Capacity
specified battery capacity is met before restoring output power.
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Item Definition
The Returned Delay will take effect every time when the UPS is turned
Returned Delay
on.
When the UPS is in Battery Mode and utility power is restored, the UPS
will wait for the specific delay time to change Battery Mode to Line Mode.
Line Stable Delay
When the UPS battery is lower than the Low Battery Threshold and utility
power is restored, the UPS will return to Line Mode immediately.
Battery
When the UPS supplies battery power and the remaining capacity is
Low Battery Threshold
lower than this threshold, the UPS will sound an alarm.
Set the amount of external battery modules. This allows for an accurate
External Battery
runtime estimation based upon the total number of batteries connected to
Modules
the UPS.
The UPS will cyclically perform the battery test automatically to ensure
the batteries have full functional.
Periodical Battery Test Note: Only Online (OL) series support the Smart Battery Management
(SBM) feature. SBM carries out battery tests, even if Periodical
Battery Test setting is disabled.
System
Set the ability of the UPS to start in the absence of input power. When
Cold Start
this option is enabled, the UPS can be turned on with battery power.
If this option is enabled, the UPS will issue an audible alarm when
Audible Alarm supplying battery power, when output is overloaded, or other conditions
are present (varies by UPS model).
This configures the UPS dry relay to function when the selected condition
occurs. Refer to the UPS manual for further information about advanced
UPS dry relay functions. The Dry Relay Function can be configured to be
activated under the following power conditions:
(1) Utility Failure: The utility power fails and the UPS is using battery
power.
Dry Relay Function
(2) Low Battery: The battery capacity is too low to support the connected
computers to shut down.
(3) Alarm: The UPS is issuing the audible alarm due to the occurrence of
warning events, such as overload.
(4) Bypass: The UPS has switched to Bypass Mode.
(5) UPS Fault: The UPS could be malfunctioning due to hardware fault.
When no UPS button is pressed and no power event occurs during this
Screen Save Time
time, the LCD screen will go to sleep.
Wiring Fault Detecting If this option is enabled, the UPS will detect if the input wiring is not
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grounded or is reversed. It is recommended to insure the UPS wiring has

a ground connection first.
When the UPS is in Battery Mode with 0% for the time configured, the
Over Discharge
RMCARD will switch the UPS to Sleep Mode and the output will be
Protection
turned off.
If this option is enabled, the UPS will enter sleep mode after all
PowerPanel® Remote shundown +2 minutes.
Enter Sleep Mode After Note: For PowerPanel® Business Edition Clients, if this option is
All Remote Shutdown enabled, the UPS will enter sleep mode after utility power fails and
remaining MSDT+2 minutes. For more information about MSDT please
reference the help page in UPS -> PowerPanel List.
Non-Critical Outlet Bank
When supplying battery power, the UPS will power off this NCL outlet
Turn Off Threshold
bank if the remaining battery capacity is lower than this threshold.
When supplying battery power, the UPS will power off this NCL outlet
Turn off Delay
bank after this delay time is met.
When utility power is restored, the UPS will restore the output of this NCL
outlet bank after the delay time is met. This prevents excessive power
Turn On Delay
consumption caused by all the connected equipment starting at the same
time.
[UPS->Master Switch] Switch the output power of the UPS to be on or off.
Item Definition
Reboot UPS Turns the UPS off and back on
Turn UPS Off Turns the UPS off.
This command is available in Utility Power Failure Mode. It puts the
UPS Sleep UPS in sleep mode until power is restored.
Note: Some UPS models may not support this command.
Reset Resets the pending action to turn the UPS off.
Turn UPS On Turns the UPS on.
Amount of time the UPS waits before it turns off in response to a
Shutdown/Sleep Delay
"Reboot UPS", "Turn UPS off" or "UPS Sleep" command.
After the UPS is turned off, Reboot Duration defines how long the UPS
Reboot Duration
waits before it turns back on response to "Reboot UPS" command.
Select this option to warn PowerPanel® Business Remote before
Signal PowerPanel®
turning the UPS off. The Shutdown Delay (MST, Max Clients Shutdown
Remote to Shutdown
Time) for the UPS can be changed to insure a graceful shutdown.
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[UPS->Bank Control] Display the current state of each outlet Bank, and it provides on/off control for
the Non-Critical Outlet Bank. Outlet Number and Device Name displays the device name associated
with the specific outlet.
Item Definition
Bank Control Options
ON Turns non-critical bank on immediately.
OFF Turns non-critical bank off immediately.
Device Name Identification
UPS outlet number as designated by the outlet configuration (varies by
Outlet #
UPS model).
Device Name Device Name assigned to this outlet.
[UPS->Diagnostics] The UPS/Diagnostics page provides the ability to verify UPS batteries are in
adequate working conditions. You can also complete a runtime calibration to insure an accurate
estimation for the connected load.
Item Definition
The Battery Test will force the UPS to switch to battery power for 10
seconds. This allows the user to verify the battery conditions and
provides information about the battery, including the results and date of
Battery Test
the last battery test. Click the “Start” button to begin a battery test. The
information will be reported after a battery test completes.
Note: “N/A” means the UPS model does not have this function.
The results of the most recent battery test.
Passed: The battery performed normally during the test.
Failed: The battery test did not pass.
Last Test Result Follow the steps below if the battery test fails:
Repeat the battery test and replace the batteries if the test fails again.
Contact CyberPower for assistance if the battery test fails after the
batteries have been replaced.
Last Test Date The date of the most recent battery test.
The Runtime Estimation function discharges the UPS batteries from
the battery capacity, at the time the estimate is requested, to near zero
capacity with the current load. The results of the runtime estimation
show the runtime, status of estimation, and the date of the last
Runtime Estimation
estimation. When the runtime estimation is initiated, the connected
equipment will be run on battery power until the batteries are
discharged to near zero capacity. Once the batteries are discharged to
this point, the connected equipment will run on utility power. The
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Item Definition
batteries will then be recharged automatically after the estimation is
done.
Note: This estimated runtime may vary based on the load and the level
of charge on the batteries when the runtime estimation is initiated. The
Runtime Estimation batteries will be recharged then automatically after the estimation is
done.
Users can click the “Start” button to initiate the runtime estimation. Click
the “Abort” button to interrupt the runtime estimation. The result will be
reported after the runtime estimation is finished or canceled
Estimated Runtime The estimated runtime of the batteries with the current load.
The results of the last Runtime Estimation.
Passed: The runtime estimation was completed and the batteries
Last Estimation Result
are good.
Canceled: The runtime estimation was interrupted.
Last Estimation Date The date the last runtime estimation was performed.
[UPS->Schedule]: Sets the UPS to automatically shutdown and restart at scheduled times
(Once/Daily/Weekly). The Schedule page manages scheduled shutdowns and lists all configured
schedules. Each schedule row displays the details of when the schedule will take effect.
[Once]: The user may set one time event for the UPS to shutdown/restart.
[Daily]: Set a daily re-occurrence for the UPS to shutdown/restart.
[Weekly]: Set a weekly re-occurrence for the UPS to shutdown/restart.
1. Click [Once], [Daily] or [Weekly] option and Click “Next>>”, Enter the date and time to shut down the
UPS. Select [Never], [Instant], or the date and time for the UPS to turn back on. Select the bank to be
controlled, and click “Shutdown Clients” to set all clients to perform a graceful shutdown. You can
enter a “Name” for this Schedule.
2. Click “Apply” to add the item to the Schedule. Click “Reset” to return to default settings..
3. Saved settings are listed in [Schedule] menu.
4. If you want to delete the scheduled action, simply click the Name of the item listed in [Schedule] menu,
and click “Delete”.
Note: The management system allows up to 10 schedule entries.
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[UPS->Wake on Lan] This function is used to wake a computer through the network. Enter the IP
address of that computer when it is on and the system will search its MAC address accordingly. The
maximum number of IP addresses that can be set is 50.
Item Definition
PowerPanel® Remote
Load/Sync with Enable this option to Load and Synchronize WoL Client List with
PowerPanel® Remote PowerPanel® Remote List.
List
Wake Conditions
When selected, this option will enable the RMCARD to send the WoL
UPS Turn On signal to the connected PowerPanel® Remote computers when the UPS
turns on.
When selected, this option will enable the RMCARD to send the WoL
Utility Power Restore
signal to the connected PowerPanel® Remote computers when utility
and Output is Supplied
power is restored and UPS output is on.
When the option “Load/Sync with PowerPanel® Remote List” is
WoL Client List
enabled, it will list PPB Remote PC IP/MAC here.
WoL Manual List Wake on Lan manual list.
Note: The PowerPanel® Remote computer's BIOS settings need to support WoL and be configured
accordingly.
[UPS->EnergyWise] The EnergyWise initiative focuses on reducing the energy consumption of all
devices connected to a Cisco network. Through this compatibility, the CyberPower Remote
Management Card is recognized to work with other EnergyWise-enabled entities and can be easily
monitored and controlled to achieve the best energy performance under the EnergyWise operation
framework.
Item Definition
Configuration
Version The version of EnergyWise supported.
EnergyWise Enable CISCO EnergyWise support.
The port number used to communicate with EnergyWise devices (must
Service port
be the same as that configured in the network switch).
Domain Name The domain name of the EnergyWise solution (must be the same as
that configured in the network switch).
Off-State Cache Enable/Disable the endpoint entries to be stored in the cache of the
switch's EnergyWise list after a reboot.
Secure Mode Enable EnergyWise use of a shared secret.
Shared Secret The secret for the EnergyWise domain.
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Item Definition
EnergyWise Parent/Children List shows all EnergyWise entities and
Node List
allows users to configure EnergyWise Entity attributes.
Name The name used to identify each outlet.
This parameter is a string used to describe the function of the entity
Role
(max length 31 characters).
This parameter is a string used to describe the entity (max length 31
Keywords
characters).
This parameter is a value between 1 and 100 that shows the entity’s
importance
importance high to low.
[UPS->PowerPanel® List] Display the Information of the connected PowerPanel® Business. The
connection is established by PowerPanel® Business. The listed will be removed if disconnected for 1
hour.
Item Definition
Configuration
Max Remote Shutdown
The max time that all the connected Remote require to shutdown.
Time (MST)
Max Clients Shutdown The max value required from the moment utility power fails until all the
Delay Time (MSDT) clients gracefully shutdown.
The type of PowerPanel® Business
Type • Remote
• Management
The shutdown condition of PowerPanel® Business
• None
Shutdown Condition • Power Failure
• Low Battery
• Runtime Insufficient
The status of PowerPanel® Business
• Connecting
Status • Normal
• Shutdown is processing
• Shutdown is complete
Note: It is not suggested to have the PowerPanel® Business Edition or PowerPanel® Business
connection to the RMCARD at the same time.
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[Envir] Following items can be displayed/configured through the Envir page. Note that Envir Tab only
appears when an ENVIROSENSOR is connected to the RMCARD.
[Envir->Status] Display the basic information of the environmental sensor and contact closure inputs.
Item Definition
Information
Name The name of the environmental sensor.
Location The location of the environmental sensor.
Temperature
Current Value The current environmental temperature.
Maximum The highest temperature and time detected by the environmental sensor.
Minimum The lowest temperature and time detected by the environmental sensor.
Humidity
Current Value The current environmental humidity.
Maximum The highest humidity and time detected by the environmental sensor.
Minimum The lowest humidity and time detected by the environmental sensor.
Display the name and status (Normal/Abnormal) of each input dry relay
Contact
contact.
[Envir->Configuration] Configure the parameters of the environmental sensor.
Item Definition
Information
Name The name used to identify the environmental sensor.
Location The place where the environmental sensor is located.
Temperature
High Threshold Upper limit for normal temperature.
Low Threshold Lower limit for normal temperature.
The point at which the difference between the High and Low temperature
Hysteresis
threshold changes from abnormal to normal.
Rate of Change The rate used to define an abnormal change in temperature.
Unit The unit of temperature measurement.
Humidity
High Threshold Upper limit for normal humidity.
Low Threshold Lower limit for normal humidity.
The point at which the difference between the High and Low humidity
Hysteresis
threshold changes from abnormal to normal.
Rate of Change The rate used to define an abnormal change in humidity.
Enter the name of each input dry contact relay and use the dropdown
Contact
menu to define the normal status of each one.
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[Logs->Event Logs] Display the list of events and a brief description of each event along with the date
and time stamp.
Note: 1. The recordable events are listed under “System->Notifications->Event Action.”
2. The recorded time is using the 24-hour clock format.
[Logs->Status Records] This page is used to view the logs of the UPS status and environment status;
however, different products may have different items displayed.
All items have the same definition as they are in the UPS status or environmental status.
• Input min (V): The minimum input voltage of the utility power from the previous record.
• Input max (V): The maximum input voltage of the utility power from the previous record.
• Input (Hz): The current frequency of the utility power supplied to the UPS.
• Output (V): The output voltage of the UPS supplying to the connected equipment.
• Output (Hz): The output frequency of the UPS supplying to the connected equipment.
• Load (%): The percentage of the total UPS power being supplied to the connected equipment.
• Capacity (%): The percentage of the current UPS battery capacity.
• Remaining Runtime: The estimated duration of time that the UPS can support the connected load
in battery mode.
• Temperature (°C or °F): The current temperature of the environmental sensor.
• Humidity (%RH): The current humidity of the environmental sensor.
[Logs->Energy Records] Energy Records page displays a list of energy records along with a date and
time stamp.
Item Definition
Energy Energy used by the device during a specific interval, measured in kWh.
Cost Cost of the energy used by the device during a specific interval.
CO2 CO2 emissions of the device during a specific interval.
Accumulated Energy Cumulative energy used by the device since the last reset, measured in kWh.
Accumulated Cost Cumulative cost of the energy used by the device since the last reset.
Accumulated CO2 Cumulative CO2 emissions from the device since the last reset.
[Logs->Graphing] This page is used to display the data of the Status Record. The graphing function
makes the status records easier to view.
Item Definition
The period used to draw the graph. Longer periods will require more time to
Graph Period
be displayed.
The data used to draw the graph. The more data selected, the more graphing
Graph Data
time is needed.
22
Item Definition
Selecting “Display All Nodes in Detail” will display all the points along the line;
Graph Node
moving the cursor on the data point will show the information of that point.
Launch Graph in New Checking this box will open the graph in detail in a new page.
Window
[Logs->Maintenance] This page is used to select “Event Logs” and “Status Records” settings. The
application provides information on how many events are recorded before it is full.
Item Definition
Event Logs
Clear All Logs Clear the existing event logs.
The number of the existing event logs and the maximum number of the event
The Number of
logs that can be recorded. Once the maximum number is reached, new events
Events
overwrite oldest events in memory.
Save Event Logs Save the existing event logs as a text file.
Status Records
Set the frequency status data is recorded. A smaller interval will provide more
Recording Interval frequent recordings but exhaust available memory quicker. A larger interval
will provide less frequent recordings, but save data for a longer period of time.
Clear All Records Clear the existing status records.
The time that records have been kept. A smaller recording interval leads to
less remaining time while a larger recording interval leads to more remaining
Remaining Time
time. Once the maximum number is reached, new status records overwrite
oldest status records in memory.
Save Status Records Save the status records as a text file.
Note: Event Logs and Status Records use a First In First Out memory. Oldest data will be rewritten
once memory is full.
[Logs->Syslog] Allow users to set syslog server and send test message.
Item Definition
Syslog Enable or disable Syslog function.
Facility Code Select Syslog facility.
Server IP The IP address of Syslog server.
Server Port The UDP port used by the Syslog server.
Item Definition
Send Test Send test message to Syslog server.
23
[System->General->Time] Display the system date and time and allow users to set it manually or by
using the NTP (Network Time Protocol) server.
Item Definition
Displays the current date and time on the card status and time until the next
Current Settings
Network Time Protocol (NTP) update.
System Time Configuration
Time Zone Choose the RMCARD time zone in GMT(Greenwich Mean Time).
Enter the IP address/domain name of NTP servers, and set the frequency to
Using NTP server update the date and time from NTP server. Click "Update right now" to update
immediately.
Manual Setup Enter the date and time in the designated format.
[System->General->Identification] Assign the system’s name, contact, and location.
Item Definition
Name The name of the equipment.
Location Where the power equipment is located.
Contact The person to contact about this equipment.
[System->General->Daylight Saving Time] Adjust the clock daylight saving time.
Item Definition
DST Configuration
Disable Disable DST.
Set traditional US DST settings
Tradition US DST Start: 2:00, second Sunday in March.
End: 2:00, first Sunday in November.
Manual DST Manual DST date time rules.
[System->Security->Authentication] Set for login authentication and software authentication.
Item Definition
Login Authentication
Local Account Use local account Administrator or Viewer settings to log in.
Use RADIUS configuration settings to log in. If RADIUS authentication
RADIUS , Local Account
fails then Local Account settings will be used to log in.
RADIUS Only Use RADIUS configuration settings to log in.
Use LDAP configuration settings to log in. If LDAP authentication fails
LDAP , Local Account
then Local Account settings will be used to log in.
LDAP Only Use LDAP configuration settings to log in.
24
Item Definition
Software Authentication
The Authentication Phrase used to communicate with PowerPanel®
Secret Phrase Business Remote.
Note: For more information, please refer to Appendix 4.
[System->Security->Local Account] This page is used to configure the login account.
Administrator Administrator has full access to read/write configuration settings.
Viewer Viewer has restricted access to read only.
This setting determines what IP address is allowed to access the
device using either Admin or Viewer accounts. If you want to access
RMCARD from any IP address, you can set one of them as 0.0.0.0 or
Admin/Viewer Manager IP 255.255.255.255.
Note: A range of IP addresses can be allowed by entering the subnet
mask. For example 192.168.20.0/16 means the IP which has subnet
of 192.168.0.0 can be allowed to access.
Change Administrator account:

1. Enter User Name
2. Enter Current Password
3. Set the Manager IP (optional)
4. Enter New Password
5. Enter Confirm Password
6. Click “Apply”
Note: The maximum length of both User Name and Password is 63 characters.
Change Viewer account:
1. Select “Allow Access” to enable the Viewer account
2. Enter the User Name
3. Set the Manager IP (optional)
4. Enter New Password
5. Enter Confirm Password
6. Click “Apply”
Note: The maximum length of both User Name and Password is 15 characters.
25
[System->Security->RADIUS Configuration] After setting the proper RADIUS server, the Remote
Management Card can use user name and password set on the RADIUS server to login.
Item Definition
Server IP The IP address of RADIUS server.
Shared Secret The shared secret of RADIUS server.
Server Port The UDP port used by the RADIUS server.
Test RADIUS server using user name and password settings. If
Test Setting
authentication is successful the settings will be saved.
Skip Test Save RADIUS server settings without testing.
Note: Please refer to Appendix 2 for the account configuration in RADIUS servers.
[System->Security->LDAP Configuration] After setting the proper LDAP server, the Remote
Management Card can use user name and password that set on the LDAP server to login.
Item Definition
LDAP Server The IP address of LDAP server.
LDAP SSL Enable to communicate with LDAP server by LDAPS.
Port The TCP port used by the LDAP(S) server.
Base DN The Base DN of LDAP server.
Login Attribute The Login Attribute of LDAP user entry (for example: cn or uid).
Generic LDAP Server Select LDAP server type as OPENLDAP.
Active Directory Select LDAP server type as Windows AD.
AD Domain The AD Domain of the Active Directory server.
Test LDAP(S) server using user name and password settings. If
Test Setting
authentication is successful the settings will be saved.
Skip Test Save LDAP(S) server settings without testing.
Note: Please refer to Appendix 2 for the account configuration in LDAP & Windows AD servers.
[System->Security->Session Control] Set for timeout setting for open sessions to automatically log
off.
Item Definition
The period (in minutes) that the system waits before automatically
Timeout
logging off.
26
[System->Network Service->TCP/IPv4] Display the current TCP/IPv4 settings. Set DHCP and DNS
server settings.
Item Definition
Displays the current TCP/IP settings: IP address, subnet mask, gateway,
Current Configuration
and DNS server.
Select the “Enable DHCP” option and click “Apply” to get IP address,
Subnet Mask, and Gateway from DHCP server. Select the “Obtain DNS
DHCP
Address from DHCP” and click “Apply” to get the IP of DNS from the
DHCP server.
Manual Enter the TCP/IP settings directly and click “Apply”.
[System->Network Service->TCP/IPv6] Display and configure the current IPv6 settings.
Item Definition
IPv6 Interface Displays the current IPv6 address.
IPv6 Gateway Displays the current IPv6 gateway.
IPv6 Configuration
Access Set the IPv6 service to either Enable or Disable.
Address Mode
The IPv6 address is assigned through one of the following methods as
Router Control configured in the router settings: Stateless Address Auto-configuration,
Stateless DHCPv6 or Stateful DHCPv6.
Manual The IPv6 address is assigned manually.
Manual IPv6 Address Enter the IPv6 address directly when the Manual setting is selected.
[System->Network Service->SNMPv1 Service] Allow users to use a NMS and configure the
appropriate SNMPv1 settings.
Item Definition
SNMPv1 Service
Allow Access Set the SNMP service to either Enable or Disable.
SNMPv1 Access Control
The name used to access this community from a Network Management
Community
System (NMS). The field must be 1 to 15 characters in length.
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Item Definition
NMS access can be restricted by entering a specific IP address or an IP
network subnet mask. The following subnet mask rules apply:
• 192.168.20.255: Access only by an NMS on the 192.168.20 segment.
IP Address
• 192.255.255.255: Access only by an NMS on the 192 segment.
• 0.0.0.0 (the default setting) or 255.255.255.255: Access by any NMS
on any segment.
The allowable action for the NMS through the community and IP address.
• Read Only: GET command allowed any time; SET command
restricted.
Access Type
• Write/Read: GET command allowed any time; SET command allowed
anytime unless a user session is active.
• Forbidden: GET and SET commands are restricted.
[System->Network Service->SNMPv3 Service] Allow users to use a NMS and configure the
appropriate SNMPv3 settings.
Item Definition
SNMPv3 Service
Allow Access Set the SNMPv3 service to either Enable or Disable.
SNMPv3 Access Control
The name to identify SNMPv3 user. The field must be 1 to 31 characters in
User Name
length.
Authentication The password used to generate the key used for authentication. The field
Password must be 16 to 31 characters in length.
The password used to generate the key used for encryption. The field
Privacy Password
must be 16 to 31 characters in length.
NMS access can be restricted by entering a specific IP address or an IP
network subnet mask. The following subnet mask rules apply:
• 192.168.20.255: Access only by an NMS on the 192.168.20 segment.
IP Address
• 192.255.255.255: Access only by an NMS on the 192 segment.
• 0.0.0.0 (the default setting) or 255.255.255.255: Access by any NMS
on any segment.
Authentication Type The hash type for authentication.
Privacy Type The type of data encryption/decryption.
Note: The privacy protocol cannot be selected if no authentication protocol is selected.
28
[System->Network Service->Web Service] Select Enable to allow access to the HTTP or HTTPS
Service and configures the TCP/IP port for them.
Item Definition
Access
Enable the access to HTTP or HTTPS service. The HTTPS supports
encryption algorithm list as follow:
‧ AES (256/128 bits)
‧ Camellia (256/128 bits)
Allow Access
‧ 3DES (168 bits)
‧ DES (168 bits)
‧ RC4 SHA (128 bits)
‧ RC4 MD5 (128 bits)
Http Settings
Http Port The TCP/IP port of the Hypertext Transfer Protocol (HTTP) (80 by default)
Https Settings
The TCP/IP port of the Hypertext Transfer Protocol Secure (HTTPS) (443
Https Port
by default)
‧ Valid Certificate (or Invalid Certificate): Click to view Certificate
detailed information.
‧ Upload Certificate: Click to upload a certificate and replace the
Certificate Status
current one.
Note: The format of uploading certificate must in a standard PEM (Privacy
Enhanced Mail).
[System->Network Service->Console Service] Select Enable to allow access to the Telnet or SSH
Service and configures the TCP/IP port that Telnet or SSH uses to communicate.
Item Definition
Access
Enable the access to Telnet or SSH version 2, which encrypts
Allow Access
transmission of user names, passwords and data.
Telnet Settings
Telnet Port The TCP/IP port (23 by default) that Telnet uses to communicate.
29
Item Definition
SSH Settings
SSH Port The TCP/IP port (22 by default) that SSH uses to communicate.
Display the status of hostkey fingerprint to show whether it is valid or
invalid.
Hostkey Status ‧ Upload Hostkey: Click to upload a Hostkey and replace the current
one.
‧ Export Hostkey: Click to export a current Hostkey.
Hostkey Fingerprint The hostkey fingerprint uploaded by users will be displayed in this field.
Note: To enhance security, users can change port setting to any unused port from 5000 to 65535.
Users must then specify the non-default port to obtain access. Telnet clients require users to
append either a space and the port number or a colon and the port number to the command
line to access the control console.
[System->Network Service->FTP Service] Allow users to Enable/Disable the FTP server service and
configure the TCP/IP port of the FTP server (21 by default).
Item Definition
Allow Access Enable the access to FTP server.
The TCP/IP port of the FTP server (21 by default). Users can change port
Service Port
setting to any unused port from 5000 to 65535 to enhance security.
Note: The FTP server is used for upgrading Firmware. For more details about the upgrade process,
please refer to “Firmware Upgrade” section.
[System->Notifications->Event Action] Configure notification settings for every Device Event. Events
are categorized for ease of management.
• Log: Record the event in the “Event Logs”.
• E-mail: Send an email to a specific user (An available SMTP server is necessary).
• Trap: A SNMP trap sent to a specific IP address.
• SMS: Send a short message to a specific mobile phone number (An available SMS service provider
is needed).
[System->Notifications->SMTP Server] After setting the proper SMTP server, event notification email
can be sent to recipients when specific events occur.
Item Definition
The service provider of e-mail account. There are two options:
Service Provider
General and Gmail.
Select General as service provider. Complete all field settings and
General
click Apply to save.
30
Item Definition
Select Gmail as the service provider. Click Authorize for an
Gmail authorization to send a mail notification. Then complete the sender
name and click Apply to save the settings.
The IP address or Host Name of the SMTP server used to send email
SMTP server address
notifications.
Sender's E-mail Address Email address used to send the email notification.
Authentication Select this option if the SMTP server requires to authenticate the user.
Account used for Authentication with a maximum length of 63
Account
characters.
Password used for Authentication with a maximum length of 63
Password
characters.
Secure connection Enable TLS or SSL security.
Service port The port number used to communicate with the SMTP server.
[System->Notifications->E-mail Recipients] Set up to five email recipients to receive notifications

when configured Events occur.
To add a new recipient, click “New Recipient”. To modify or delete an existing Recipient, click the
e-mail address of that recipient. To check if SMTP setting and the email recipients are set correctly,
click “TEST” button to send a test message.
[System->Notifications->Trap Receivers] Setup up to 10 SNMP TRAP receivers by IP address (IPv6
supported). SNMPv1 and v3 is supported. The listed TRAP receivers will be notified when device
Events occur.
To add a new receiver, click “New Receiver”. To modify or delete an existing receiver, click the IP
address or name of that receiver. To check if the traps can be received correctly, click “TEST” button.
31
[System->Notifications->SMS Service] Short Message Service (SMS) is a communication service

used by mobile communication systems. Using standardized communication protocols will allow the
interchange of short text messages between mobile devices. The system provides 4 methods for
users to choose how they want to send the messages.
Item Description
Select the Clickatell option in the SMS Method field. Complete all the
account details including Username, Password and HTTP API ID fields.
For example:
Service provider is Clickatell
User Name Name
Password Passwd
HTTP API ID 3234599
This specification from the SMS provider is required before using the
HTTP GET method. Select the Using HTTP GET option in the SMS
Method field. Insert the E_PHONE_NUMBER as recipient's mobile
phone number and the E_PHONE_MESSAGE as event message,
Service provider accepts described by the SMS provider specification, and fill in the URL field.
HTTP GET The expressions will be replaced by relevant content before the
message is sent by the SMS provider.
For example:
URL http://ServiceProviderURL?user=Name&password=Passwd&
api_id=3234599&to=E_PHONE_NUMBER&text=E_MESSAGE
This specification from the SMS provider is required before using the
HTTP POST method to deliver messages via SMS providers. Select the
Using HTTP POST option in the SMS Method field. Insert
E_PHONE_NUMBER as recipient's mobile phone number and
E_PHONE_MESSAGE as the event message, described by the SMS
Service provider accepts provider specification, and fill in the POST URL and POST BODY fields.
HTTP POST The expressions will be replaced by the relevant content before the
message is sent by the SMS provider.
For example:
URL http://ServiceProviderURL
Content user=Name&password=Passwd&api_id=3234599&to=E
_PHONE_NUMBER&text=E_MESSAGE
32
Item Definition
This specification from a SMS provider is required before using the
E-mail to deliver the messages via SMS providers. Select the Using
E-mail option in the Service Provider field. Insert E_PHONE_NUMBER
as recipient's mobile phone number and the E_PHONE_MESSAGE as
event message, described by the SMS provider specification. Fill in the
Service provider accepts Recipient’s Address, Subject and Content. The expressions will be
E-mail (SMTP) replaced by the relevant content before the message is sent by the
SMS provider.
For example:
Address [email protected]
Subject TestSubject
Content E_PHONE_NUMBER&text=E_MESSAGE
[System->Notifications->SMS Recipients] Users can set up to 10 mobile phone numbers as SMS

recipients. The Recipients will receive a short message notification when configured events occur.
To add a new recipient, click “New Recipient”. To modify or delete an existing Recipient, click the
mobile number or Name of that recipient. To test SMS settings, click “TEST” button and see if the test
message is correctly received.
[System->Reset/Reboot] Reset or reboot the RMCARD system.
Item Definition
Reboot System Restart the system without turning off and restarting the UPS.
Reset the system to factory default setting. The system will restart.
Reset System
This action will not turn off or restart the UPS.
Reset System (TCP/IP Reset the system to factory default setting but reserving TCP/IP. The
Settings Reserved) system will restart This action will not turn off or restart the UPS.
33
[System->About] Display system information for the Remote Management Card.
Item Definition
Model Name Model name of the Remote Management Card.
Hardware Version The hardware version of the Remote Management Card.
The current firmware version installed on the Remote Management
Firmware Version
Card.
Firmware Updated Date The last date the firmware was updated.
Serial Number Serial number of the Remote Management Card.
MAC Address MAC address of the Remote Management Card.
Click “Save” to save the RMCARD configuration file. The text file name
Save Configuration
will have a default format of YYYY_MM_DD_HHMM.txt.
Use this function to restore a configuration that had been previously
saved. Click “Choose File” to select the location of the saved
configuration file and click “Submit”.
Restore Configuration Note: The saved Configuration file includes security information such
as user name and password. After you complete the Restore
Configuration, its suggested that you delete the file to keep sensitive
information safe and secure.
Click the "Save" button to save all diagnostic information to a file. The
saved information includes Event Logs, Status Records and other
Diagnostic Information RMCARD/UPS/ATS information. Its suggested to have this
information saved when contacting CyberPower Technical Support for
assistance.
34
Command Line Interface
How to log on
Users can log on to the command line interface through either console network access (Telnet or SSH)
or local access (Serial port).
1. Network access to the command line interface
When user logs in with the admin username and admin password through Telnet or SSH, there are two
types of interfaces available. One is the command line interface (CLI) and the second is a menu
interface. The default is CLI. If the user wants to change to the menu interface, type in the [menumode]
command. To switch back to CLI, it is necessary to logout and login to the RMCARD.
How to use telnet access command line interface
Step 1: Need to make sure the computer has access to the RMCARD installed network. At a command
prompt, type telnet and the IP address for the RMCARD (for example, telnet 139.225.6.133,
when the RMCARD uses the default Telnet port of 23), and press Enter.
Step 2: Enter the user name and password (by default, user name: cyber, password: cyber)
How to use SSH access command line interface
SSH is highly recommended for using to access the command line interface. SSH encrypts user
names, passwords, and transmitted data. To use SSH you must first configure SSH and install an SSH
client program (eg. PuTTY, HyperTerminal, or Tera Term) on your computer.
Note: If using PuTTY to configure SSH access, please configure Line discipline of Terminal to “Force
off”, as shown in Figure 5.
Figure 5. The PuTTY Configuration window.
35
2. Local access to the command line interface

To log on via serial connection, the PC/server must be connected directly to the Universal port of the
RMCARD using the included RJ45/DB9 Serial Port Connection Cable, and perform the following steps.
Step 1. Open Hyper Terminal software (eg. PuTTY, HyperTerminal, or Tera Term) on your PC and select
a name and icon for the connection.
Step 2. Setup the COM port settings using the following values
*Bits per second: 9600
*Data bits: 8
*Parity: None
*Stop bits: 1
*Flow control: None
Step 3. Press Enter to enter the Authentication menu.
Step 4. Enter the user name and password of the RMCARD at the Authentication menu.
Note: Serial connection can only access Command Line Mode and cannot support Menu Mode.
How to use the Command Line Interface

While using the command line interface, you can also do the following:
1. To close the connection to the command line interface  Type “exit” and press Enter
2. To switch mode as Menu Mode  Type “menumode” and press Enter
3. To view a list of available commands or arguments  Type “?” (Eg. date ?).
4. To view the command that was typed most recently in the session  Press the UP/DOWN arrow
key. (The session can remember up to ten previous commands.)
5. A command can support multiple options  To define the date as March 21, 2015 (Eg. date yyyy
2015 mm 3 dd 21)
Command Response Codes
When the command or arguments is not recognized or is incorrect, the console interface will display [^]
underneath the wrong command or argument. The following error message will be displayed:
RMCARD doesn’t know this command.
Command not found
Console interface display the list of available commands.
The parameter type or format is not allowed.
Parameter Error
Console interface display the list of available value or format.
36
Command Descriptions
ups
Description: Show the information about UPS, input, output. And use master switch to control UPS.
Option Argument Description

info show Display UPS information
input show Display UPS input information
output show Display UPS output information
Example 1:
To view UPS information
CyberPower > ups info show
UPS information
Model: OL1000XL
Voltage Rating: 100V
Working Frequency: 40~70 Hz
Power Rating: 1000 VA
Current Rating: 10 Amp
Load Power: 900 Watts
Battery Voltage Rating: 36 V
USB Version: 0.1B
Next Battery Replacement Date: 10/08/2018
NCL Bank: 1
Extended Battery Pack: 4
upsctrl
Description: Enable to use UPS Master Switch.

off delay / reboot duration
Turns the UPS off and back on. There is
(eg. 10/10)
one string include off delay (in seconds)
off delay:
reboot and reboot duration (in seconds) ,
0 | 10 | 20 | 30 | 60 | 120 | 180 | 300 | 600
ex: 10/10 means off delay in 10 seconds
reboot duration:
and reboot duration in 10 seconds.
10 | 20 | 30 | 60 | 120 | 180 | 300 | 600
on Turns the UPS on.
Turns the UPS off. Argument means Turn
off 0 | 10 | 20 | 30 | 60 | 120 | 180 | 300 | 600
Off Delay in seconds.
37

This command is available in Utility Power
Failure Mode. It can make UPS in sleep
sleep 0 | 10 | 20 | 30 | 60 | 120 | 180 | 300 | 600
mode until power restore. The argument
means Sleep Delay in seconds.
Example 1:
To reboot UPS turn off delay 10sec and reboot duration 20sec.
CyberPower > upsctrl reboot 10/20
upscfg
Description: Show and configure UPS supply power, UPS sensitivity, UPS high voltage threshold, UPS
low voltage threshold, UPS bypass condition, UPS bypass high threshold, UPS bypass low threshold,
UPS recharge delay, UPS recharge capacity, UPS working mode, and UPS return delay.

show
Sets the output voltage which is supplied to the
outpwr <output power in VAC>
connected equipment.
Low sensitivity has a looser voltage range and the
supplied power may vary more widely.
The power from fuel generator may cause the UPS
to switch to battery mode more frequently, and the
low sensitivity is recommended. The UPS switches
sen high | medium | low
to battery mode rarely and also saves more battery
power.
High sensitivity allows the UPS to supply the more
stable power to equipment and switches to battery
mode frequently.
When the utility voltage (or output voltage) exceeds
hvlimit <high threshold in VAC> the threshold, the UPS will supply battery power to
the connected equipment.
When the utility voltage (or output voltage) exceeds
lvlimit <low threshold in VAC> the threshold, the UPS will supply battery power to
the connected equipment.
38

No Bypass－If this option is selected, the UPS will
not enter Bypass mode and will stop supplying
output power.
Check Volt/Freq－If the utility voltage is in the range
of the High/Low Bypass Voltage and the utility
nobypass | freqvolt frequency is in the range of the Frequency
bypasscond
| voltonly Tolerance, the UPS will enter Bypass mode.
Otherwise the UPS will stop supplying output power.
Check Volt Only－Only if the utility voltage is in the
range of the High/Low Bypass Voltage, the UPS will
enter Bypass mode. Otherwise the UPS will stop
supplying output power.
Set high bypass voltage in percentage. If the utility
bypasshvlimit 10 | 15 voltage exceeds thresholds, the UPS will be
forbidden to enter Bypass mode.
Set low bypass voltage in percentage. If the utility
bypasslvlimit 10 | 15 | 20 voltage exceeds thresholds, the UPS will be
forbidden to enter Bypass mode.
Set the recharge delay in seconds. When the utility
0 | 60 | 120 | 180 | 300 | power restores, the UPS will start to recharge until
rechargedelay
600 | 1200 | 1800 | 3600 the specified delay is expired before restoring output
power.
Set the recharge capacity in percentage. When the
utility power restores, the UPS will start to recharge
rechargecap 0 | 15 | 30 | 45 | 60 | 75 | 90
until the specified battery capacity is met before
restoring output power.
39

normal－Normal working mode of the UPS.
eco10%－On-line UPS enters Economy 10% mode.
eco15%－On-line UPS enters Economy 15% mode.
generator－If the UPS uses generator as its input
power, this option should enable the UPS to function
normal | eco10% | eco15%
workmode normally. If this option is selected, the UPS will be
| generator | bypass
forbidden to enter Bypass mode to protect the
powered equipment.
bypass－Determines whether to allow the UPS to
enter Manual Bypass mode. If this option is enabled,
the UPS will be forced to enter Bypass mode.
When the utility power restores, the UPS will start to
recharge until the specified delay is expired before
returndelay 0 ~ 600
restoring output power. The numbers in the range 1
to 600 seconds are numbers divisible by 5.
Example 1:
To view the available value voltage this UPS output power can be set.
CyberPower > upscfg supply?
100
110
115
Example 2:
To define bypass condition as check utility voltage only
CyberPower > upscfg bypasscond voltonly
Example 3:
To define UPS recharge delay as 2 minutes
CyberPower > upscfg rechargedelay 120
Example 4:
To set On-line UPS mode to generator mode
CyberPower > upscfg mode generator
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upsbatt
Description: Show information of battery, and execute the battery test and battery runtime calibration.

show Display all battery information for this UPS
test Execute the battery test immediately.
cal start | stop Start or stop Runtime calibration.
rdyyyy <number of year> Set year of battery replacement date by AD.
rdmm <number of month> Set month of battery replacement date.
rddd <number of date> Set day of month.
Example 1:
To execute battery selftest.
CyberPower > upsbatt test
Example 2:
To start battery runtime calibration
CyberPower > upsbatt cal start
Example 3:
To set the battery replacement date as May 29, 2018.
CyberPower > upsbatt rdyyyy 2018 rdmm 5 rddd 29
date
Description: Show and configure timezone, date format, date, time.

show Display system date information for RMCARD
Choose the RMCARD time zone in GMT (Greenwich
timezone <time zone offset>
Mean Time).
mm/dd/yyyy | yyyy/mm/dd |
format dd.mm.yyyy | mmm-dd-yy | Set system date format
dd-mmm-yy | yyyy-mm-dd
yyyy <number of year> Set year of system date by AD.
mm <number of month> Set month of system date.
dd <number of date> Set day of month.
time <00:00:00> Set system time.
Example 1:
To define timezone offset as +08:00
CyberPower > date timezone +0800
Example 2:
41
To define the date as March 21, 2015

CyberPower > date yyyy 2015 mm 3 dd 21
Example 3:
To define the time as 13:45:12
CyberPower > date time 13:45:12
ntp
Description: Show and configure NTP server IP, NTP update interval time.

show Display all NTP information for RMCARD
If enable was set, System will set date and time from
access enable | disable
NTP server.
Set the IP address/domain name of primary NTP
priip <primary ntp server ip>
servers
Set the IP address/domain name of secondary NTP
secip <secondary ntp server ip>
servers
now－Choose Update right now to update
immediately.
update now | 1-8760
1-8760－Set the frequency to update the date and
time from NTP server.
Example 1:
To enable NTP server define date and time of RMCARD
CyberPower > ntp access enable
Example 2:
To setup primary NTP server IP as “192.168.26.22”
CyberPower > ntp priip 192.168.26.22
Example 3:
To update time by NTP immediately
CyberPower > ntp update now
42
sys
Description: Show and configure identification of RMCARD, reset RMCARD.

show Display all system information for RMCARD
name <system name> Set name of the equipment.
location <system location> Set the location of power equipment.
contact <system contact> Set the person to contact about this equipment.
Reboot－Reboot RMCARD
notcpip－Reset the System to default setting but
reset reboot | notcpip | all reserving TCP/IP settings, and restart it.
all－Set all to reset the System to default setting and
restart it.
Example 1:
To view all information of system
CyberPower > sys show
Name: RMCARD305 (205)
Location: Server Room
Contact: Admainistrator
Model: RMCARD305 (205)
Hardware Version: 1.1
Firmware Version: 1.0.3
Firmware Update Date: 03/08/2015
Serial Number: TALGY2001975
MAC Address: 00-0C-15-00-B9-42
Example 2:
To reset RMCARD to default parameter.
CyberPower > sys reset all
43
dst
Description: Show and configure type of Daylight Saving Time.

show Display all DST information for RMCARD
disable－Disable DST.
us－Tradition US DST
manual－Manual DST date time rules.
After finish this command, input start and end time step by
step.
The parameters of Week of month:
mode disable | us | manual
first | second | third | forth | last
The Parameters of day of week:
Mon | Tue | Wed | Thu | Fri | Sat | Sun
The parameters of month:
Jan | Feb | Mar | Apr | May | Jun | Jul | Aug | Sep | Oct |
Nov | Dec
Example 1:
Manual set Daylight Saving Time
CyberPower > dst type manual
Start time (0~23): 2
Start week of month: second
Start day of week: Sun
Start month: Mar
End time (0~23): 2
End week of month: first
End day of week: Sun
End month: Nov
Example 2:
To view DST setting
CyberPower > dst show
DST: Manual DST Date Time
Start: 02:00, the second Sunday of Mar
End: 02:00, the first Sunday of Nov
44
login
Description: Show and configure authentication for login.

show Display all login information for RMCARD
local－User to login Remote Management Card with
user name and password that configured in Local
Account.
radiuslocal－User to login Remote Management Card
with user name and password for authenticate with
RADIUS server first. If the RADIUS server fails to
respond, the user name and password that configured
in Local Account will be used.
local | radiuslocal | radiusonly－User to login Remote Management Card
type radiusonly | ldaplocal | with user name and password for authenticate with
ldaponly RADIUS server only.
ldaplocal－User to login Remote Management Card
LDAP server first. If the LDAP server fails to respond,
the user name and password that configured in Local
Account will be used.
ldaponly－User to login Remote Management Card
LDAP server only.
The Authentication Phrase used to communicate with
secretphrase <Authentication Phrase>
PowerPanel® Business Remote.
The period (in minutes) that the system waits before
timeout 1~10 auto logging off. The range of argument is from 1 to 10
(in minutes).
Example 1:
To change authentication type to Radius, Local Account
CyberPower > login type radiuslocal
45
admin / device
Description: Show and configure the primary/secondary manager IP, username, password of
admin/device user.

show Display all admin or device information for this RMCARD
primip <primary manager IP> Set primary manager IP of admin/device
secmipac enable | disable Enable or disable secondary manager IP of admin/device
smip <secondary manager IP> Set secondary manager IP of admin/device
name <user name> Set user name of admin/device
passwd <user password> Set user password of admin/device
Example 1:
To define primary admin manager IP as 192.168.26.0/24
CyberPower > admin pmip 192.168.26.0/24
Input admin password : cyber
Pass
radius
Description: Show and configure information of radius server.

show Display all Radius server information for RMCARD
Add radius server then input radius server IP/Secret/Port
add
appear later on.
priip
<radius server IP> Set the IP address of primary/secondary RADIUS server.
secip
priport Set the UDP port which is used by the primary/secondary
<radius server port>
secport Radius server
prisecret
<radius server secret> Set the shared secret of primary/secondary Radius server.
secsecret
pridel
Delete primary/secondary Radius server
secdel
Example 1:
To add radius server
CyberPower > radius add
Radius Server IP: 192.168.26.33
Radius Server Secret: testsecret
Radius Server Port: 1812
Example 2:
46
To view radius server information

CyberPower > radius show
Primary Radius Server
Server IP: 192.168.26.33
Server Secret: testsecret
Server Port: 1812
ldap
Description: Show and configure information of LDAP server.

show Display all LDAP server information for RMCARD
Add LDAP server then input information for
add
requirements appear later on.
pritype
openldap | ad Set the type of LDAP server.
sectype
priip Set the IP address of primary/secondary LDAP
<LDAP server IP>
secip server.
prissl
enable | disable Enable or disable using LDAPS.
secssl
priport Set the TCP port which is used by the
<LDAP server port>
secport primary/secondary LDAP server.
pridn
< LDAP server base DN> Set the Base DN of primary/secondary LDAP server.
secdn
priaddomain Set the AD Domain of the primary/secondary Active
< LDAP server AD domain>
secaddomain Directory server.
priattr Set the Login Attribute of primary/secondary LDAP
< LDAP server login attribute>
secattr user entry.
pridel
Delete primary/secondary LDAP server.
secdel
Example 1:
To add LDAP Server
CyberPower > ldap add
Input LDAP Server Type [openldap | ad]: ad
Input IP address: 192.168.26.33
Use SSL [enable | disable]: disable
Input LDAP port: 389
Input base DN: dc=cyber,dc=com
Input login attribute: cn
47
Input AD Domain: cyber.com

Example 2:
To view information about LDAP Server
CyberPower > ldap show
Primary LDAP Server
Type: Windows AD
LDAP Server: 192.168.26.33
LDAP SSL: Disable
Port: 389
Base DN: dc=cyber,dc=com
Login Attribute: cn
AD Domain: cyber.com
tcpip
Description: Show and configure IPv4 IP, netmask, gateway, DNS.

show Display all IPv4 information for RMCARD
dhcp enable | disable Enable or disable DHCP
Auto－Obtain DNS Address from DHCP when DHCP
enable
dns manual | auto
Manual－Obtain DNS Address by manual when DHCP
enable.
ip <system IP> Set IP Address of system
netmask <system netmask> Set netmask of system
gateway <system gateway> Set gateway of system
dnsip <system dns> Set DNS of system
Example 1:
To disable DHCP and define IP address to 192.168.26.33
CyberPower > tcpip dhcp disable ip 192.168.26.33
48
tcpip6
Description: Show and configure status of IPv6 router control, IPv6 manual IP.

show Display all IPv6 information for RMCARD
access enable | disable Enable or disable IPv6 service.
The IPv6 address is assigned through the method (Stateless
routerctrl enable | disable Address Autoconfiguration, Stateless DHCPv6 or Stateful
DHCPv6) which is decided by router setting.
manual enable | disable Enable or disable IPv6 manual ip.
ip <manual IPv6 IP> Set manual IPv6 ip.
Example 1:
To define IPv6 manual IP address then show the information of IPv6
CyberPower > tcpip6 manualip 2001:cdba:0:0:0:0:3257:9652 show
Access: Enable
Router Control: Enable
Manual: Enable
Manual IPv6 Address: [2001:cdba::3257:9652]
snmpv1
Description: Show and configure status of SNMPv1.

show Display SNMPv1 status for RMCARD
access enable | disable Enable or disable SNMPv1.
snmpv3
Description: Show and configure status of SNMPv3.

show Display SNMPv3 status for RMCARD
access enable | disable Enable or disable SNMPv3
49
web
Description: Show and configure web access type, http port and https port.

show Display all web information for RMCARD
http－Enable the access to http service.
access http | https | disable https－Enable the access to https service.
disable－Disable web service
The TCP/IP port of the Hypertext Transfer Protocol
httpport <http port>
(HTTP) (80 by default)
The TCP/IP port of the Hypertext Transfer Protocol
httpsport <https port>
Secure (HTTPS) (443 by default)
Example 1:
To change the HTTP server port to 5000
CyberPower > web httpport 5000
console
Description: Show and configure console network access type, telnet port and SSH port.

show Display all console information for RMCARD
telnet－Enable the access to Telnet
access telnet | ssh | disable ssh－Enable the access to SSH
disable－Disable console service
The TCP/IP port (23 by default) that Telnet uses to
telnetport <telnet port>
communicate.
The TCP/IP port (22 by default) that SSH uses to
sshport <ssh port>
communicate.
Example 1:
To set SSH server port to 5000 and enable the access to SSH
CyberPower > console sshport 5000 access ssh
ftp
Description: Show and configure FTP access type and TCP/IP port of FTP.

show Display all FTP information for RMCARD
access enable | disable Enable or disable FTP server
port <ftp port> The TCP/IP port of the FTP server (21 by default).
Example 1:
50
To enable FTP service

CyberPower > ftp access enable
eventlog
Description: View and clear the eventlog of RMCARD and UPS.

Displays the list of events and a brief description of each
show
event along with the date and time stamp.
clear Clear the existing event logs.
Example 1:
CyberPower > eventlog show
12/11/2015 03:32:08 Admin login from 192.168.26.33.
……………………………………..
Then use the following keys to navigate the event log.
Key Description
SPACE View the next page of event log.
Q Close the event log and return to command line interface.
Example 2:
To clear all event logs.
CyberPower > eventlog clear
Do you want to clear all eventlog [yes / no]: yes
syslog
Description: Show and configure information of SYSLOG server.

show Display all syslog information for RMCARD
Add syslog server then input syslog server IP /Port
add
appear later on.
access enable | disable Enable or disable syslog.
kernel | user | mail | system |
auth1 | syslog | link | news |
uucp | clock1 | auth2 | ftp |
facility ntp | logaudit | logalert | Set Syslog facility.
clock2 | local0 | local1 |
local2 | local3 | local4 |
local5 | local6 | local7
51

s1ip
s2ip
<SYSLOG server IP> Set the IP address of Syslog server for 1 to 4 servers.
s3ip
s4ip
s1port
s2port Set the UDP port which is used by the Syslog server 1 to
<SYSLOG server port>
s3port 4 servers.
s4port
s1test
s2test
Send test message to Syslog server for 1 to 4 servers.
s3test
s4test
s1del
s2del
Delete Syslog server for 1 to 4 servers.
s3del
s4del
Example 1:
To add Syslog server.
CyberPower > syslog add
Syslog Server IP: 192.168.26.33
Syslog Server Port: 514
Example 2:
To view information of syslog
CyberPower > syslog show
Syslog: Enable
Facility Code: user
Server1
IP: 192.168.26.33
Port: 514
menumode
Description: Switch mode as Menu Mode.
exit
Description: Close the connection to the command line interface.
clear
Description: Clear the console screen.
52
Reset to Factory Default Setting / Recover from a Lost Password

To reset the CyberPower Remote Management Card to its factory default setting (including web log-in
user name and password), please following these steps:
RMCARD205
RMCARD305
1. Remove the card from the UPS without turning the UPS/ATS PDU off.
2. Remove the jumper from the reset pins as illustrated. Do not dispose of the jumper.
3. Insert the card into the expansion port on the UPS/ATS PDU.
4. Wait until the green Tx/Rx LED is flashing (the frequency of the ON/OFF flashing is once per second).
5. Remove the card again.
6. Place the jumper back onto the Reset pins.
7. Install card into the expansion port again and tighten the retaining screws.
53
RMCARD Firmware Upgrade

By upgrading the firmware, you can obtain both the new features and updates/improvements to existing
functionality. FTP service needs to be Enabled before attempting to execute a Firmware Upgrade. You
can check the “Firmware version” on the [System->About] page on the web user interface of the
RMCARD. There are two files to update in order to upgrade the firmware version.
- A. cpsrm2scfw_XXX.bin
- B. cpsrm2scdata_XXX.bin
Note: To ensure keeping RMCARD firmware up to date, please visit CyberPower website every 3
months to see if there is any updated firmware version available.
Note: Please do not turn the UPS off when processing the Firmware upgrade.
Note: To update the RMCARD firmware successfully, please check whether the connections to Port 20
and 21 in firewall are not blocked.
Method 1: Using FTP command

Use the following steps to upgrade the firmware:
1. Download the latest firmware
2. Extract the downloaded files to “C:\”
3. Open a command prompt window
4. Login to the CyberPower Remote Management Card with FTP command, in the command prompt
type:
(1) ftp
(2) ftp> open
(3) To [current IP address of RMCARD] [port]; EX: To 192.168.22.126 21
(4) Input USER NAME and PASSWORD (same as the administrator account in web user interface,
see page 6 for default factory settings)
5. Upload file A, type:
ftp > bin
ftp > put cpsrm2scfw_XXX.bin
6. Upload is now complete, type:
ftp > quit
7. The system will reboot after you type “quit”
8. Login to the FTP again as step 4
9. Upload file B, type:
ftp > bin
ftp > put cpsrm2scdata_XXX.bin
ftp > quit
11. The system will reboot after you type “quit”
Method 2: Using Upgrade and Configuration Utility (Bulk firmware upgrade tool)
54
1. Install the CyberPower Upgrade and Configuration Utility tool available for download at
www.CyberPower.com.
2. After installation completes, run the “Upgrade and Configuration Utility”.
3. The main window of the Upgrade and Configuration Utility tool program is shown in Figure 6. The
configuration tool will display all CyberPower Remote Management devices present on the local
network subnet. The "Discover" button is used to search the local network subnet again.
Note: You can click “View” to select the items you want to view.
Figure 6. The main window of the “Upgrade and Configuration Utility” program.
4. Check the boxes to select the devices you wish to upgrade, and select “Update” on the right to update
the device user account and password. Once the update is confirmed the status icon next to the IP
Address will change from orange to green.
Note: You must update the device user account and password credentials before firmware
upgrade.
5. Select the devices you wish to upgrade by checking their respective checkbox and select “Upgrade
Firmware”.
Note: You can upgrade the firmware of multiple devices that use the same firmware files (Bulk
firmware upgrade).
6. Select the Firmware and Data files and click “OK” to implement firmware upgrade, as shown in
Figure 7.
55
Figure 7. The File Locations of Firmware & Data window.

7. Click “Yes” to start firmware upgrade on selected devices, as shown in Figure 8.
Figure 8. Confirm Upgrade Firmware message window

8. If the firmware upgrade is implemented, you will see the Result in the main window, as shown in
Figure 9.
Figure 9. Firmware upgrade success in the main window.
56
Method 3: Using Secure Copy (SCP) command

Use the following steps to update firmware via SCP.
Note: Only firmware version 1.12 and above supports the functionality to update firmware via SCP.
For Windows Users:

1. Download any PuTTY Secure Copy client (PSCP) utility.
2. Save the firmware files and the PSCP Utility in the same folder.
3. Open the Command Line Interface and change the path to where the firmware files and the PSCP
Utility are saved.
4. Enter the following command to perform the firmware update:
pscp –scp <filename> <user>@<IP address of RMCARD>:
Note:
(1) The SSH setting on the RMCARD must be Enabled.
(2) <filename> is the filename of the firmware file. There are two firmware files to upload:
cpsrm2scfw_XXX.bin and cpsrm2scdata_XXX.bin . In order to upgrade the firmware version
both files need to be uploaded. Only one firmware file can be uploaded at a time, it is
recommended to upload the firmware file cpsrm2scfw_XXX.bin first followed by the data file
cpsrm2scdata_XXX.bin.
(3) <user> is the username of the SSH account on the RMCARD.
(4) Ensure to add “:” after the IP address.
For example:
pscp –scp cpsrm2scfw_xxx.bin [email protected]:
Note: cpsrm2scfw_xxx.bin is the firmware file of the version being updated.
5. After executing the command, a message may appear asking if you trust the host. To continue type
"y” for yes within 10 seconds.
6. On the next screen enter the RMCARD password. The firmware file transfer may take a couple
minutes to complete. Please wait until the progress indicator displays 100%. The system will
automatically log out and reboot after the transfer is complete.
7. Repeat steps 4 through step 6 to upload the data file cpsrm2scdata_XXX.bin to complete the
firmware update process.
8. If the firmware file transfer is unsuccessful you will see an error message. Attempt to retype the
command and execute it again.
57
For Linux, MacOS and Unix Users:

1. Install the related distribution of an SSH or SCP client, for example Openssh client.
2. Open the Terminal and change the path to where the firmware files are saved.
3. Enter the following Command to perform firmware update:
scp <filename> <user>@< IP address of RMCARD>:
Note:
(1) The SSH setting on the RMCARD must be Enabled.
(2) <filename> is the filename of the firmware file. There are two firmware files to upload:
cpsrm2scfw_XXX.bin and cpsrm2scdata_XXX.bin . In order to upgrade the firmware version
both files need to be uploaded. Only one firmware file can be uploaded at a time, it is
recommended to upload the firmware file cpsrm2scfw_XXX.bin first followed by the data file
cpsrm2scdata_XXX.bin.
(3) <user> is the username of the SSH account on the RMCARD.
(4) Ensure to add “:” after the IP address.
For example:
scp cpsrm2scfw_xxx.bin [email protected]:
Note: cpsrm2scfw_xxx.bin is the firmware file of the version being updated.
4. After executing the command, a message may appear asking if you trust the host. To continue type
"y” for yes within 10 seconds.
5. On the next screen enter the RMCARD password. The firmware file transfer may take a couple
minutes to complete. Please wait until the progress indicator displays 100%. The system will
automatically log out and reboot after the transfer is complete.
6. Repeat steps 3 through step 5 to upload the data file cpsrm2scdata_XXX.bin to complete the
firmware update process.
7. If the firmware file transfer is unsuccessful you will see an error message. Attempt to retype the
command and execute it again.
58
Save and Restore Configuration Settings
Figure 10. Save/Restore Configuration in the main window.
You can easily save and restore the device configuration to your local PC on the [System->About], as
shown in Figure 10.
To save the configuration file, click “Save” to save the configuration to your local PC. The text file will
have a default format of YYYY_MM_DD_HHMM.txt. To restore a configuration, click “Browse” to the
location of the saved configuration file and click “Submit” to restore a configuration that has been
saved earlier.
Note: Only firmware version 1.1.5 and above support the save and restore configuration functionality
with current UPS and ATS parameter configuration.
59
Troubleshooting
Problem Solution
1. Check the LED status, it is normal when the yellow and green
LEDs are both on.
If green LED is off :
Unable to configure the ►Check if the Remote Management Card is properly seated in
Remote Management the device and the device has power.
Card using method 1 or If yellow LED is off :
method 2 ►Ensure the network connection is good.
2. Ensure the PC being used is on the same local network subnet
as the CyberPower device you are trying to communicate with.
3. Ensure the Jumper on the Reset Pin is correctly installed.
1. Use method 1 and/or method 2 to get/set a correct IP address for
the Remote Management Card.
Unable to ping the Remote
2. If the PC being used is on a different network subnet from the
Management Card
Remote Management Card, verify the setting of subnet mask
and the IP address of gateway.
Lost the user name and Please refer to the “Reset to Factory Default Setting / Recover from
password a Lost Password” section.
IP: 192.168.20.177
Default Network Setting Subnet mask: 255.255.255.0
DHCP: On
1. Ensure you can ping the RMCARD.
Unable to access the Web 2. Ensure you are specifying the correct URL.
Interface 3. Ensure the HTTP/HTTPS access is enabled by logging in to the
card via CLI (Telnet or SSH client).
Unable to operate a SNMP SNMPv1: Verify the community name.
get/set SNMPv3: Verify the user profile configuration.
1. Ensure the trap types (SNMPv1/SNMPv3) and trap receiver are
configured correctly.
Unable to receive traps
2. Ensure the IP address of gateway is configured correctly if the
RMCARD and NMS are on a different network.
60
Conformance Approvals
FCC Warning
This equipment has been tested and found to comply with the limits for a Class A Digital Device,
pursuant to Part 15 of the FCC Rules. These limits are designed to provide reasonable protection
against harmful interference in residential installation. This equipment generates, uses and can radiate
radio frequency energy and, if not installed and used in accordance with the instructions, may cause
harmful interference to radio communications. Operation of this equipment in a residential area is likely
to cause harmful interference in which case the user will be required to correct the interference at his
own expense.
Any special accessories needed for compliance must be specified in the instruction.
This device complies with part 15 of the FCC Rules. Operation is subject to the following two conditions:
(1) This device may not cause harmful interference, and (2) this device must accept any interference
received, including interference that may cause undesired operation.
The Class A digital apparatus meets all requirements of the Canadian Interference-Causing
Equipment Regulation.
Cet appareil numerique de la class A respecte toutes les exigencies du Reglement sur le materiel
brouilleur du Canada.
European Union
This is a class A product. In a domestic environment this product may cause radio interference in which
case the user may be required to take adequate measures.
WARNING: This product can expose you to chemicals including Styrene, which
is known to the State of California to cause cancer, and Bisphenol-A, which is known
to the State of California to cause birth defects or other reproductive harm.
For more information go to www.P65Warnings.ca.gov.
61
Appendix 1: IP Address Identification for CyberPower Remote

Management Card
Overview
All devices on a computer network need to have an IP address. Each device’s IP address is unique. The
same address cannot be used twice. In order to assign an IP address to the CyberPower Remote
Management Card, you must determine the range of the available IP addresses, and then choose an
unused IP address to assign to the Remote Management Card.
Note: You may need to contact your network administrator to obtain an available IP address.
Procedures to find an IP address:

1. Locate the subnet of the CyberPower Remote Management Card.
One way to determine the range of possible IP addresses is to view the network configuration on a
workstation. Click on [Start] and select [Run]. Type “command” into the open box and click [OK]. At
the command prompt type “ipconfig /all” and press [Enter]. The computer will display network
information as listed below:
Ethernet adapter
Connection-specific DNS Suffix………: xxxx.com
Description……………………...: D-Link DE220 ISA PnP LAN adapter
Physical Address………………: 00-80-C8-DA-7A-C0
DHCP Enabled………………….…: Yes
Autoconfiguration Enabled…: Yes
IP Address………………….……: 192.168.20.102
Subnet Mask…………………...…: 255.255.255.0
Default Gateway……………..…: 192.168.20.1
DHCP Server…………………...…: 192.168.20.1
DNS Servers…………………...…: 211.20.71.202
168.95.1.1
62
2. Select an IP Address for the CyberPower Remote Management Card

Verify the IP Addresses for the computer and the Remote Management Card belong to the same subnet.
Refer to the above network information, the possible IP Address for the Remote Management Card
could be 192.168.20.* (* hereafter represents any number between 1 and 255). Similarly, if the Subnet
Mask is 255.255.0.0, the IP Address for Remote Management Card could be set up as 192.168.*.* to
reach the same subnet with the computer.
To verify there is no other equipment connected to the network using the same IP Address, run “Ping
192.168.20.240” at the DOS Mode prompt when the IP Address you would like to set is
192.168.20.240. If the response is presented as below, the IP address is most likely not used and
may be available for the CyberPower Remote Management Card.
Pinging 192.168.20.240 with 32 bytes of data:
Request timed out.

Request timed out.
Request timed out.
Request timed out.
If the response is shown as below, the IP address is in use. Try another IP address until an available
address is found.
Pinging 192.168.20.240 with 32 bytes of data:
Reply from 192.168.20.240: bytes=32 time<10ms TTL=64

63
Appendix 2: How to Configure a RMCARD User Account in

Authentication Servers
RADIUS
1. Add a new attribute to RADIUS Dictionary as the Cyber vendor:

3808 – Vendor
2. Add two new specific attributes to RADIUS server interface under the vendor:
(1)Cyber-Service-Type (integer variable)
Cyber-Service-Type can accept three integer parameter values:
1 – Administrator
2 – Viewer
3 – Outlet User
(2)Cyber-Outlets (string variable)
Cyber-Outlets can accept a string describing outlet numbers. This attribute will let the outlet user
access and control the designated outlets. For example, Cyber-Outlets=“1,2,5” allows the user to
control outlets 1, 2 and 5.
The example of the Dictionary File:

VENDOR Cyber 3808
BEGIN-VENDOR Cyber
ATTRIBUTE Cyber-Service-Type 1 integer
ATTRIBUTE Cyber-Outlet 2 string
VALUE Cyber-Service-Type Admin 1
VALUE Cyber-Service-Type Viewer 2
VALUE Cyber-Service-Type Outlet 3
END-VENDOR Cyber
LDAP & Windows AD

Add one of the attributes below to description on the OpenLDAP or Windows AD interface for
indicating the user account type and authentication:
1. cyber_admin (Administrator)
2. cyber_viewer (Viewer)
3. cyber_outlet=“string” (Outlet user)
The string entered in cyber_outlet designates what outlets the Outlet User can access and control. For
example, cyber_outlet=“1,2,5” allows the user to control outlets 1, 2 and 5.
64
Appendix 3: UPS Firmware Upgrade

You can check the “Firmware version” on the [UPS->Information] page on the web user interface of the
RMCARD.
Method 1: Using Web Interface

1. Turn off the UPS via the [UPS->Master Switch].
2. Go to Firmware Version page via the [UPS->Information->Firmware Version].
3. Upload the UPS firmware by clicking Update then Choose File to select the location of the UPS
firmware file.
4. Click Submit to implement the update, and an upgrade success window will show up after upgrade
has completed.
5. Turn on the UPS via [UPS->Master Switch].
Method 2: Using FTP Command

FTP service needs to be Enabled before attempting to execute a Firmware Upgrade.
Use the following steps to upgrade the firmware via FTP:
1. Turn off the UPS.
2. Extract the update file to “C:\”
3. Open a command prompt window
4. Login to the CyberPower Remote Management Card with FTP command, in the command prompt
type:
(1) ftp
(2) ftp > open
(3) To [current IP address of RMCARD] [port]; EX: To 192.168.22.126 21
(4) Input USER NAME and PASSWORD (same as the administrator account in web user interface,
see page 6 for default factory settings)
5. Upload the file, type:
ftp > bin
ftp > put XXX.bin
ftp > quit
7. Turn on the UPS.
Note: 1. It may take about 5 mins to complete the update. Please do not carry out any other actions or
pull ou the RMCARD during the UPS firmware update process.
Note: 2. The update progress can only display in web interface.
Note: 3. If you see a message "Uploaded an invalid UPS firmware" after uploading the UPS Firmware
file via Web interface, please check:
65
(1) The file is Binary file for UPS firmware.

(2) The UPS firmware file is supporting the UPS Model.
Appendix 4: Software Support
PowerPanel® Business Remote is used to perform a graceful operating system shutdown when
protected by a UPS/ATS PDU with a remote management card installed. PowerPanel® Business
software is available on CyberPower Systems official website. Please visit www.CyberPower.com and
go to the software section for free download.
Communicate with PowerPanel® Business Remote

The remote management card requires to authenticate with PowerPanel® Business Remote via a
shared secret phrase, as shown in Figure 11.
Note: The default secret phrase is ’powerpanel.encryption.key’.
Figure 11. RMCARD System>Authentication web UI.
Note: PowerPanel® Business software supports automated graceful shutdown of VMware ESX/ESXi
hosts as well as other virtualization platforms such as Microsoft Hyper-V and Citrix.
66
Obtain IP Address for Linux Operating System

The instructions in ‘Configure the IP address for the CyberPower Remote Management Card’ section
are for Windows OS. For Linux Operating System, please use PowerPanel® Business Remote
software to scan and obtain the IP address. To do this, go to [Power->Configuration] on the
PowerPanel® Business Remote web interface, as shown in Figure 12. For more information, please
refer to PowerPanel® Business User’s Manual.
Figure 12. The PowerPanel® Business Remote web interface.
67
Appendix 5: RMCARD Adapter Guide
Remove the Adapter to convert an RMCARD305 to an RMCARD205
Step 1. Remove the Step 2. Remove the Step 3. Remove the Step 4. Attach the
two screws from the card from the adapter. screw holding the RMCARD205 front
adapter holding the RMCARD305 front panel to the card.
card in place. panel to the card.
Add the adapter to convert an RMCARD205 to an RMCARD305
Step 1. Remove the Step 2. Screw on the Step 3. Insert the card Step 4. Use the two
screw holding the front RMCARD305 front into the adapter. adapter screws to
panel to the card and panel to the card. Ensure that the card is secure the card in
remove the securely seated in place.
RMCARD205 front place.
panel.
Note: The RMCARD Adapter Kit is not included with the RMCARD205. Please contact CyberPower for
ordering information or Technical Support.
Note: RMCARD205 is designed for the 43x18mm (1.69x0.71inch) SNMP card expansion port of
CyberPower PR, OR, and 1-3kVA OL series UPS, and ATS PDU.
RMCARD305 is designed for the 57x23mm (2.24x0.91inch) SNMP card expansion
68
port of CyberPower OL6-10kVA series UPS.
69
CyberPower Systems, Inc.
www.cyberpowersystems.com
For USA and Canada:

4241 12th Ave East, Suite 400
Shakopee, MN 55379
Toll-free: (877) 297-6937
For all other regions:

Please visit our website for local contact information.
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Remote Management Card: User's Manual

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Remote Management Card

The Remote Management Card allows a

Copyright © 2018 CyberPower Systems, Inc. All rights reserved.

Installation Guide ...................................................................................................... 6

Web Interface ......................................................................................................... 10

Command Line Interface ......................................................................................... 35

Reset to Factory Default Setting / Recover from a Lost Password .......................... 53

RMCARD Firmware Upgrade .................................................................................. 54

Save and Restore Configuration Settings ............................................................... 59

Appendix 1: IP Address Identification for CyberPower Remote Management Card ................ 62

Appendix 2: How to Configure a RMCARD User Account in Authentication Servers .............. 64

Appendix 3: UPS Firmware Upgrade ...................................................................... 65

Appendix 4: Software Support ................................................................................ 66

Appendix 5: RMCARD Adapter Guide .................................................................... 68

LED Status Indicators

Step 1. Hardware Installation

Method 1: Using the Power Device Network Utility

Figure 2. The Device Network setting window.

Figure 3. Authentication window.

Figure 4. Setup IP Address successfully message.

Method 2: Using a command prompt

Login User Account

[UPS->Information] Display the technical specifications of the UPS.

[UPS->Configuration] Configure the parameters of the UPS.

grounded or is reversed. It is recommended to insure the UPS wiring has

[UPS->Master Switch] Switch the output power of the UPS to be on or off.

[Envir->Configuration] Configure the parameters of the environmental sensor.

[System->General->Identification] Assign the system’s name, contact, and location.

[System->General->Daylight Saving Time] Adjust the clock daylight saving time.

[System->Security->Authentication] Set for login authentication and software authentication.

[System->Security->Local Account] This page is used to configure the login account.

Change Administrator account:

[System->Network Service->TCP/IPv6] Display and configure the current IPv6 settings.

[System->Notifications->E-mail Recipients] Set up to five email recipients to receive notifications

[System->Notifications->SMS Service] Short Message Service (SMS) is a communication service

[System->Notifications->SMS Recipients] Users can set up to 10 mobile phone numbers as SMS

[System->Reset/Reboot] Reset or reboot the RMCARD system.

[System->About] Display system information for the Remote Management Card.

Command Line Interface

Figure 5. The PuTTY Configuration window.

2. Local access to the command line interface

How to use the Command Line Interface

Command Response Codes

Option Argument Description

Option Argument Description

Option Argument Description

Option Argument Description

Option Argument Description

Option Argument Description

Option Argument Description

Option Argument Description

To define the date as March 21, 2015

Option Argument Description

Option Argument Description

location <system location> Set the location of power equipment.

Option Argument Description

Option Argument Description

Option Argument Description

Option Argument Description