PLANMED SOPHIE
MAMMOGRAPHY X-RAY UNIT

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TECHNICAL MANUAL

En 788405/11
 

TABLE OF CONTENTS

Chapter A GENERAL & TECHNICAL DATA

1 WARNINGS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-1
2 MANUAL VERSIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
3 UNIT MODELS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-2
4 SOFTWARE REVISIONS & COMPATIBILITY . . . . . . . . . . . . . . . . . . . . A-3
5 HOW TO FIND INFORMATION IN THIS MANUAL . . . . . . . . . . . . . . . . . A-4
6 TECHNICAL SPECIFICATIONS (TOSHIBA E7272 X-RAY TUBE) . . . . A-5
7 USER’S STATEMENT FOR PLANMED SOPHIE
(TOSHIBA E7272 X-RAY TUBE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
7.1 Definition of measurement criteria. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-7
7.2 Toshiba E7272 x-ray tube ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-9
7.3 Cooling curves for x-ray tube. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-10
8 TECHNICAL SPECIFICATIONS (TOSHIBA E7290 X-RAY TUBE) . . . A-11
9 USER’S STATEMENT FOR PLANMED SOPHIE
(TOSHIBA E7290 X-RAY TUBE) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-13
9.1 Toshiba E7290 x-ray tube ratings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-15
9.2 Cooling curves for x-ray tube. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . A-16

Chapter B UNPACKING & INSTALLATION

1 PRE-INSTALLATION REQUIREMENTS . . . . . . . . . . . . . . . . . . . . . . . . B-1
1.1 Tools required . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
1.2 Environmental requirements . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
1.3 Space requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-1
1.4 Radiation protection . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
1.5 Power requirement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-2
2 UNPACKING THE UNIT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
2.1 General about unpacking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
2.2 Step-by-step unpacking instructions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-3
2.3 Driving the unit out of the transportation position . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-5
2.4 Attaching the unit to the floor. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-6
2.5 Unpacking the accessories . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-7
3 ATTACHMENT OF ACCESSORIES . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
3.1 Compression paddles . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
3.2 Remote control attachment (optional for the mobile unit) . . . . . . . . . . . . . . . . . . . . . . B-8
3.3 Mobile Sophie special accessories attachment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
3.4 Exposure warning light (option). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
3.5 Printer (option). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
3.6 ADMARK darkroom film-marking system . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-8
4 SETUPS AND CHECKS PRIOR TO USE . . . . . . . . . . . . . . . . . . . . . . . B-9
5 RE-PACKING & TRANSPORTATION OF THE SOPHIE UNIT . . . . . . . B-10
5.1 Driving the unit into the transportation position . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-10
5.2 Transporting the unit on its own wheels (non-mobile unit). . . . . . . . . . . . . . . . . . . . . B-10
6 MOBILE SOPHIE HANDLING & TRANSPORTATION . . . . . . . . . . . . . B-11
6.1 Preparing the mobile unit for use after transportation . . . . . . . . . . . . . . . . . . . . . . . . B-11
6.2 Preparing the mobile unit for transportation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . B-12

Chapter C KEYBOARD FUNCTIONS & MODES

1 KEYBOARD OVERVIEW . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-1
2 USER MODE FUNCTIONS SHORT-FORM . . . . . . . . . . . . . . . . . . . . . . C-2
2.1 Normal user functions . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
2.2 Special user settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-2
3 SERVICE MODE FUNCTIONS SHORT-FORM . . . . . . . . . . . . . . . . . . . C-4
3.1 How to enter / exit the service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4

Technical Manual Sophie Mammography X-ray unit TOC-1

 

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3.2 Meaning of displays in the service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-4

3.3 Service mode settings & special displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-5
4 SERVICE MODE FUNCTION DETAILS . . . . . . . . . . . . . . . . . . . . . . . . . C-7
4.1 Transport position  . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-7
4.2 Display of internal temperatures . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-7
4.3 Displaying the real density value . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8
4.4 Displaying the exposure counter . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8
4.5 Displaying the recent 49 error messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-8
4.6 Print a list of the recent 49 errors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9
4.7 Ignore errors temporarily. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-9
4.8 Diagnostic display of internal signals . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . C-10

Chapter D HELP AND ERROR MESSAGES

1 GENERAL ABOUT ERROR DISPLAYS . . . . . . . . . . . . . . . . . . . . . . . . . D-1
1.1 Stop-message . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
1.2 Help messages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
1.3 Error messages. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-1
2 HELP MESSAGES SHORTFORM TABLE . . . . . . . . . . . . . . . . . . . . . . . D-2
3 ERROR MESSAGES SHORTFORM TABLE . . . . . . . . . . . . . . . . . . . . . D-4
4 DETAILED ERROR MESSAGE EXPLANATIONS . . . . . . . . . . . . . . . . . D-8
4.1 ERRORS 00-09 (User related, not stored in internal error list) . . . . . . . . . . . . . . . . . . D-8
4.2 ERRORS 10-16 (X-ray safety and AEC-sensor related) . . . . . . . . . . . . . . . . . . . . . . . D-9
4.3 ERRORS 20-29 (motion and compression related) . . . . . . . . . . . . . . . . . . . . . . . . . D-10
4.4 ERRORS 30-38 (tube head and power supply related) . . . . . . . . . . . . . . . . . . . . . . D-12
4.5 ERRORS 40-49 (sensor & switch related) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-13
4.6 ERRORS 50-59 (temperature & special sensor related). . . . . . . . . . . . . . . . . . . . . . D-15
4.7 ERRORS 60-68 (serial communication & CPU voltage related) . . . . . . . . . . . . . . . . D-16
4.8 ERRORS 71-78 (CPU software related) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-16
4.9 ERRORS 80-87 (CPU hardware related) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-17
4.10 ERRORS 90-97 (Erroneous sensor signals) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . D-18

Chapter E PREVENTIVE MAINTENANCE

1 SYSTEM MAINTENANCE . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
1.1 Cleaning . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
1.2 Operator’s maintenance schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-1
2 PREVENTIVE MAINTENANCE CHECKS . . . . . . . . . . . . . . . . . . . . . . . E-2
2.1 Preventive maintenance schedule. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
2.2 Calibration and verification of the instruments . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-2
2.3 Determining half value layer (HVL / beam quality) . . . . . . . . . . . . . . . . . . . . . . . . . . . E-3
2.4 Checking X-ray tube efficiency (radiation output) . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-4
2.5 Focal spot size measurement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-4
2.6 Image quality evaluation . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-5
2.7 Verifying AEC-system control limits. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-5
3 OTHER PREVENTIVE CHECKS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-6
3.1 Verifying compression force measurement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-6
3.2 Verifying filament pre-heating voltages . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-6
3.3 Verifying the anode voltage (kV) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-6
3.4 Verifying the tube current (mA) and the exposure time (Toshiba E7272 x-ray tube) . . E-8
3.5 Verifying the tube current (mA) and the exposure time (Toshiba E7290 x-ray tube) . . E-9
3.6 Verifying x-ray beam alignment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-10
3.7 Verifying light-field beam illumination . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-10
3.8 Verifying visually defined x-ray fields . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-11
3.9 Verifying electrical safety. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . E-11

Chapter F ADJUSTMENT & CALIBRATION

1 SPECIAL REGIONAL & INITIAL SETUPS . . . . . . . . . . . . . . . . . . . . . . F-1
1.1 Regional setups before using the unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1
1.2 Other setups before using the unit . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-1

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2 KEYBOARD-CONTROLLED (in normal mode) . . . . . . . . . . . . . . . . . . F-3

2.1 Automatic kV mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-3
2.2 Automatic rhodium/molybdenum filter selection mode . . . . . . . . . . . . . . . . . . . . . . . . F-3
2.3 Default magnification factor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-4
2.4 Automatic release of compression after exposure. . . . . . . . . . . . . . . . . . . . . . . . . . . . F-4
2.5 Initial descent speed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-4
2.6 Compression speed decrease rate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-5
2.7 Intermediate compression stopping force . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-5
2.8 Twincomp compression on/off . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-5
2.9 Lift motor crawling speed. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-5
2.10 Setting correct time and date . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-6
2.11 Density offset adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-6
2.12 AAEC contrast adjustment. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-6
2.13 Automatic film labeling (on/off). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-6
2.14 Disabling bucky grid movement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-7
2.15 Alarm sound frequency (loudness) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-7
2.16 Dimming the displays. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-7
2.17 mA limit (on/off) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-7
3 KEYBOARD-CONTROLLED (in service mode) . . . . . . . . . . . . . . . . . . F-8
3.1 How to enter the service mode . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-8
3.2 Factory preset (recalling settings for all parameters). . . . . . . . . . . . . . . . . . . . . . . . . . F-9
3.3 C-arm upright position calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-12
3.4 Breast thickness measurement calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-12
3.5 Compression force measurement calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-13
3.6 X- ray tube filament preheating voltage calibration . . . . . . . . . . . . . . . . . . . . . . . . . . F-14
3.7 AEC-sensor calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-15
3.8 kV-value fine-adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-16
3.9 Special system parameters setup . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-17
4 FINE TUNING SOPHIE AEC FOR NONSTANDARD FILM/SCREEN
COMBINATIONS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-24
4.1 Background . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-24
4.2 Testing the AEC for proper tracking. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-24
4.3 Adjusting the thickness, tube potential and time compensations . . . . . . . . . . . . . . . F-24
4.4 Adjusting the filter and imaging mode adjustments. . . . . . . . . . . . . . . . . . . . . . . . . . F-26
5 MECHANICAL ADJUSTMENTS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-28
5.1 MAG/LOAD mechanism positional calibration. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-28
5.2 UP/DOWN mechanism positional calibration . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-28
5.3 X-ray beam adjustment (Toshiba E7272 X-ray tube). . . . . . . . . . . . . . . . . . . . . . . . . F-29
5.4 X-ray beam adjustment (Toshiba E7290 X-ray tube). . . . . . . . . . . . . . . . . . . . . . . . . F-35
5.5 Light field beam adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-42
5.6 Filter position adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-43
5.7 Twincomp paddle damper adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-43
5.8 Gas spring tension adjustment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-43
6 ADJUSTING SENSORS & SWITCHES . . . . . . . . . . . . . . . . . . . . . . . . F-44
6.1 Collimator mechanism limit sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-44
6.2 Compression mechanism limit sensors. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-49
6.3 MAG/LOAD mechanism limit sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-52
6.4 Labeling head disk position sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-54
6.5 C-arm rotation sensor . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-54
6.6 UP/DOWN mechanism sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-58
6.7 Cassette table size identification switches. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-61
6.8 Lower paddle identification switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . F-64

Chapter G TROUBLESHOOTING & FAULTFINDING

1 DISPLAYING INTERNAL SENSOR SIGNALS . . . . . . . . . . . . . . . . . . . . G-1
2 ELECTRICAL PROBLEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1
2.1 Unit completely dead. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-1
3 MOTOR & MOTION RELATED PROBLEMS . . . . . . . . . . . . . . . . . . . . . G-2
3.1 DC motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-2
3.2 Stepper motors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-3

Technical Manual Sophie Mammography X-ray unit TOC-3 

 

TABLE OF CONTENTS

4 MECHANICAL PROBLEMS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-6

4.1 Paddle holder related . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-6
5 BEFORE CALLING FOR ASSISTANCE . . . . . . . . . . . . . . . . . . . . . . . . G-8
5.1 General required information. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-8
5.2 How to report image quality problems. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-8
5.3 How to contact Planmed head office . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . G-8

Chapter H PARTS REPLACEMENT & REPAIR

1 REMOVING & REPLACING COVERS . . . . . . . . . . . . . . . . . . . . . . . . . . H-1
1.1 Base covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-2
1.2 Telescopic column covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-2
1.3 Stationary column covers . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-3
1.4 C-arm covers. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-4
1.5 Hood . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-6
1.6 Cassette table cover . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-7
1.7 Collimator cover. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-7
2 SOFTWARE VERSION UPDATING . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-8
2.1 Replacing software chips. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-8
3 REPLACING FUSES . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-10
3.1 Mains fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-10
3.2 Power supply fuses . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-10
4 LIGHTFIELD BULB REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . . H-12
5 REPLACING THE X-RAY TUBEHEAD . . . . . . . . . . . . . . . . . . . . . . . . . H-13
5.1 Preparations before changing the tubehead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-14
5.2 Removal of the tubehead . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-17
6 REPLACING THE POWER SUPPLY . . . . . . . . . . . . . . . . . . . . . . . . . . H-18
7 REPLACING CIRCUIT BOARDS . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-19
7.1 Location of PC-boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-19
7.2 Boards in the base & column . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-20
7.3 C-arm pc-boards . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-20
7.4 Tubehead assembly boards. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-22
7.5 Keyboards & displays . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-22
8 REPLACING SENSORS & SWITCHES . . . . . . . . . . . . . . . . . . . . . . . . H-23
8.1 Placement of sensors & switches . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-23
8.2 Limit sensors . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-24
8.3 Lift motor rotation sensor replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-24
8.4 C-arm motor rotation sensor replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-25
8.5 MAG-motor rotation sensor replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-25
9 MOTOR REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-26
9.1 Lift motor replacement. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-26
9.2 C-arm rotation motor replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-28
9.3 Compression motor replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-34
9.4 Magnification motor replacement . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-35
10 REPLACING THE LABELING HEAD . . . . . . . . . . . . . . . . . . . . . . . . . . H-37
11 GAS SPRING REPLACEMENT . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-38
11.1 C-arm is functional . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-38
11.2 C-arm is not rotating . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-38
11.3 Replacing the gas-spring . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-38
12 REPLACING PARTS IN COMPRESSION MECHANISM . . . . . . . . . . . H-39
12.1 Replacing the twin-comp damper. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . H-39

Chapter I SCHEMATICS & DIAGRAMS

COPYRIGHT PLANMED 2000-10

PUBLICATION NUMBER 788405 revision 11

TOC-4 Sophie Mammography X-ray unit  Technical Manual

 

Chapter

A GENERAL & TECHNICAL DATA

1 WARNINGS

WARNING 
THE FOLLOWING WARNINGS, CAUTIONS AND NOTES MUST ALWAYS BE CONSIDERED 
WHILE SERVICING, IN ORDER TO AVOID EITHER PERSONAL INJURY OR DAMAGE TO 
THE UNIT.

CAUTION RADIATION SAFETY RULES 

Some procedures described in this manual produces X-ray radiation. Always follow rules 
for radiation safety.

Never touch or scratch the surface of the x-ray tube radiation window. The window is 
made of beryllium that can be harmful if inhaled or swallowed.

Never attempt to open the TUBE-HEAD. It does not contain any serviceable parts and this 
would make it inoperable and void the warranty.

Never make any exposures without the Mo/Al filter in the beam, or without the beam limit- 
ing device (collimator) in place. Otherwise the radiation safety cannot be guaranteed.

CAUTION ELECTRICAL SAFETY RULES 

The unit contains hazardous voltages. While servicing internal parts, always disconnect 
the unit from the mains (if possible) by removing the plug from the wall outlet, and wait for 
2 minutes before touching any electrical parts.

Always replace the fuses with ones of the same type and rating. Otherwise patient, opera- 
tor or equipment safety cannot be guaranteed.

The circuit boards can be damaged due to static discharges and requires careful handling 
and storage.

CAUTION GENERAL SAFETY RULES 

The unit must be serviced only by qualified personnel, trained by PLANMED Repairs and 
parts replaced by unqualified personnel carry no warranty.

Periodical maintenance as described in this manual must be performed on a regular basis,

to ensure the safety and image quality of the unit.

Some procedures described in the unit could jeopardize the function of the unit, if not fol- 
lowed as stated.

Technical Manual Sophie Mammography X-ray unit A-1

 

Chapter A - GENERAL & TECHNICAL DATA USER’S STATEMENT FOR PLANMED SOPHIE (TOSHIBA

7 USER’S STATEMENT FOR PLANMED SOPHIE (TOSHIBA E7272 X-RAY

TUBE)

Radiation leakage technique factors

The maximum-rated peak tube potential is 35 kVp and the maximum rated continuous tube cur-
rent is 3.5mA for the maximum-rated peak tube voltage.

Minimum filtration
The Beam-limiting device contains three different filtrations 30µm molybdenum, 25µm rhodium
and 0.50mm aluminum. The measured half-value layers are 0.343mmAl, 0.373mmAl  and
0.377mmAl  at 30kVp. These measured values correspond to aluminum equivalents of 0.55 -
0.65mmAl.

Rate line voltage

208 - 240V~ ±10%. Line voltage regulation 10%.

Maximum line current

Maximum 22 Amperes at absolute minimum stated mains voltage (187V~)

Technique factors that constitute the maximum line current condition

27kV / 110mA

Generator rating and duty cycle

3kW. The duty cycle and wait period can be calculated using the following formulas:
• Wait period = Tw = kV* mA* exp. Time / 500W
• Duty Cycle = 1 / (1 + kV* mA / 500W)

Maximum deviation of peak tube potential from indicated value

±2kV

Maximum deviation of tube current from indicated value

±5mA large focal spot, ±1mA small focal spot

Maximum deviation of exposure time tube current product from indicated value
±4mAs or ±10%, whichever is larger

Maximum deviation of exposure time from indicated value

±5%

7.1 Definition of measurement criteria

Exposure time
The beginning and end points of the exposure time are defined at  70%  of the peak radiation
waveform measured with a calibrated x-ray monitor.

Peak tube potential

Is defined as the measured high voltage mean value measured with a calibrated non-invasive
kVp meter.

Tube current
Is defined using the resistance and voltage over the feedback resistor measured with a calibrated
multimeter. The mA value is then the voltage divided by the resistance.

mAs product
Is defined as the product of the exposure time and the tube current measurements.

The nominal x-ray voltage together with the highest x-ray tube current obtainable
from the high-voltage generator when operated at its nominal x-ray tube voltage
35kV 80mA / 60Hz - large focal spot, 35kV 70mA / 50Hz - large focal spot
35kV 16mA / 60Hz - small focal spot, 35kV 14mA / 50Hz - small focal spot

Technical Manual Sophie Mammography X-ray unit A-7 

 

Chapter A - GENERAL & TECHNICAL DATA USER’S STATEMENT FOR PLANMED SOPHIE (TOSHIBA

The highest x-ray tube current together with the highest x-ray tube voltage obtainable
from the high-voltage generator when operated at its highest x-ray tube current
120mA 24kV / 60Hz - large focal spot, 110mA 24kV / 50Hz - large focal spot
22mA 26kV / 60Hz - small focal spot, 22mA 24kV / 50Hz - small focal spot 

The x-ray tube voltage and x-ray tube current which result in the highest electric output
power
27kV 110mA / 60Hz - large focal spot, 34kV 80mA / 50Hz - large focal spot
26kV 22mA / 60Hz - small focal spot, 24kV 22mA / 50Hz - small focal spot

The nominal electric power for a load time of 0.1s and at the nominal x-ray tube voltage
35kV 80mA / 60Hz - 2800W large focal spot, 35kV 70mA / 50Hz - 2450W large focal spot
35kV 16mA / 60Hz - 560W small focal spot, 35kV 14mA / 50Hz - 490W small focal spot

Reference current time product

large focal spot: for all kV values 40mA / 0.1s / 4mAs
small focal spot: for all kV values 10mA / 0.1s / 1mAs

The lowest current time product within the specified range of compliance
large focal spot: 30mA / 0.1s / 3mAs
small focal spot: 10mA / 0.1s / 1mAs

The nominal shortest irradiation time in the AEC-mode

20ms

A-8 Sophie Mammography X-ray unit  Technical Manual

 

Chapter A - GENERAL & TECHNICAL DATA USER’S STATEMENT FOR PLANMED SOPHIE (TOSHIBA

7.2 Toshiba E7272 x-ray tube ratings

Manual exposures
With manual exposures the tube kV, mAs and focal spot can be selected by the user. The mA
value is automatically determined by the selected kV value, and the exposure time is determined
by the selected mAs value. The mA value used is always the highest possible value, that
depends on the kV value, focal spot, exposure time and line frequency (see following table on the
next page). The maximum exposure time is 6.0 sec. for the large focal spot, and 9.9 sec. for the
small focal spot. The minimum mAs value is 10 mAs and it can be increased in approx. 20%
steps to the maximum (see values below). The maximum mAs value for the large focal spot is
either 300, 500, 550 or 600 mAs, depending on the value of the service mode parameter 6. The
maximum mAs value for the small focal spot is 200 mAs.
The possible mAs values are: 10, 12, 14, 16, 18, 20, 25, 30, 35, 40, 50, 60, 70, 85, 100, 120, 140,
160, 180, 200, 225, 260, 300, 350, 400, 450, 500, 550, 600.

Automatic exposures
Automatic exposures are terminated when the radiation detector indicates that the required dose
has been reached. In this mode the kV is selected by the operator and mA is chosen to be the
maximum allowed mA for the selected kV and Hz (line frequency).
If the exposure time is longer than 1 sec (5 sec for the small focal spot) then a falling load tech-
nique is used. The exposure is started at the mA as specified in the following tables. The accu-
mulated dose is checked at 0.45 sec (2.45 sec for the small focal spot) and if it has reached more
than half of the required dose, the exposure can be continued at the same mA level, and will be
terminated within 1 second (5 seconds for the small focal spot) - well before the tube is over-
loaded.
If the accumulated dose is detected to be less than half of the required, a longer exposure time
than the one specified for the tube current can be expected. Therefore the tube current is
reduced at this time (after 0.45 or 2.45 sec exposure) to a lower mA that, when added to the
already produced tube loading, will not exceed the maximum tube rating. The falling load current
levels are listed in the two following tables.

Thermal ratings
Two separate methods are used to protect the tube from overload. One is measuring the tube
head enclosure temperature and if it exceeds 60 °C no further exposures are allowed until it falls
below 60 °C.
The other method keeps the average input power into the tube below or equal to 500W. The
exposure parameters are limited as indicated by the following tables, but this feature forces a
waiting time between the exposures to ensure that the average power into the tube never can
exceed this limit. For example if an exposure of 24 kV, 100 mA, 1 sec is performed a wait period
of 5 seconds is calculated and no further exposures are allowed until this time has elapsed.

There is no way to bypass these safety feature under any circumstances, and it is thus virtually
impossible to overload the X-ray tube.

Technical Manual Sophie Mammography X-ray unit A-9 

 

Chapter A - GENERAL & TECHNICAL DATA USER’S STATEMENT FOR PLANMED SOPHIE (TOSHIBA

Table 2: Maximum mA for Tube E7272 vs. different modes and line frequencies

MANUAL EXPOSURE MODE AUTOMATIC (AEC) EXPOSURE MODE

Large focal spot Small focal spot Large focal spot Small focal spot
(0.3 mm) (0.1 mm) (0.3 mm) (0.1 mm)

0-1 1-5 1-6 0-5 >5 0-1 0.45 - 5 0.45 - 6 0-5 2.45 -10
sec sec sec sec sec sec sec sec sec sec

kV 50 60 50 60 50 60 50 60 50 60 50 60 50 60 50 60 50 60 50 60
Hz Hz Hz Hz Hz Hz Hz Hz Hz Hz Hz Hz Hz Hz Hz Hz Hz Hz Hz Hz
20 70 70 70 70 80 80 20 20 20 20 70 70 70 70 80 85 20 20 18 20
21 80 80 80 80 90 90 20 20 18 20 80 80 80 80 90 95 20 20 18 18
22 90 90 90 90 100 100 22 22 18 18 90 90 90 90 100 105 22 22 16 18
23 100 100 100 100 100 100 22 22 18 18 100 100 98 100 98 108 22 22 16 18
24 110 110 100 100 90 90 22 22 16 18 110 110 98 108 93 103 22 22 16 17
25 100 110 90 100 90 90 20 22 16 16 100 110 95 97 90 92 20 22 14 15
26 100 110 90 90 90 90 20 22 16 16 100 110 91 98 89 96 20 22 14 15
27 100 110 80 90 80 80 18 20 14 16 100 110 87 87 83 83 18 20 14 14
28 90 100 80 90 80 80 18 20 14 14 90 100 85 88 79 82 18 20 12 14
29 90 100 80 80 80 80 18 20 14 14 90 100 82 88 78 84 18 20 12 13
30 90 90 80 80 70 70 16 18 12 14 90 90 80 77 79 72 16 18 13 13
31 80 90 70 80 70 70 16 18 12 14 80 90 77 78 73 72 16 18 10 12
32 80 90 70 80 70 70 16 18 12 12 80 90 75 78 69 72 16 18 10 11
33 80 90 70 70 60 60 16 16 12 12 80 90 72 78 67 73 16 16 10 11
34 80 80 70 70 60 60 14 16 12 12 80 80 70 68 65 65 14 16 11 10
35 70 80 60 70 60 60 14 16 10 12 70 80 67 68 64 65 14 16 11 10

7.3 Cooling curves for x-ray tube

ANODE THERMAL CHARACTERISTICS

210 700
200
 TUBE HOUSING
HEAT DISSIPATION CAPACITY
180 600
COOLING 707W
160
500
   ) 140
   J 565W    )
   k
   (    U
   H
   E 120    k
   (
   G    E 400
   A    G
   A
   R 424W    R
   O 100    O
   T
   T    S
   S    T 300
   T 80    A
   E
   A    H
   E
   H 283W
60 200

40
141W
100
20

0 0
0 1 2 3 4 5 6 7 8 9 10 0 50 100 150 200 250

 TIME (min)  TIME (min)

A-10 Sophie Mammography X-ray unit  Technical Manual

 

Chapter B - UNPACKING & INSTALLATION UNPACKING THE UNIT

2 UNPACKING THE UNIT

2.1 General about unpacking

Unpack the unit indoors in a convenient place, preferably as close as possible to the final instal-
lation location. The unit can be transported to the final location on its own wheels. The only limit-
ing factors can be narrow doors or lifts and the fact that you need a mains outlet (208-240VAC)
within 3 meters from the unpacking location. Unpacking the mobile version is similar to what is
described below.

2.2 Step-by-step unpacking instructions

a) Open and remove the 8 screws on the top of the crate cover. Lift and remove the top cover.
Remove the four large Allen head bolts (item 1). Remove the accessory box from the crate.
b) Remove the 8 screws (item 2) around the base of the crate and lift the rectangular crate carefully
up and away.

m  B  
e 
R   a 
k  f  
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e m  e s  e u  
o  o f  u   n 
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F 
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R AG 
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a  u   t  
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 FRAGILE FRAGILE FRAGILE FRAGILE FRAGILE

Accessory box

  s
  p
  e
 .
   8
   9
OB L
CC 
OBL

LAT 

LA T 

   6
SI N 
DEX 

k V 
kV 

   C
m As 
m As 

   A
C 
T L

   P
kg 
3 
EXP  R 
2  h 
R 
EADY  Al  AAEC 
1 PR 
ET  Mo  AEC 

   S
MAN 
3  2  1

CAUTI O 
N :X- R 
ATT  AY S 
EN TION :R AYO 
N S- 
X 

Technical Manual Sophie Mammography X-ray unit B-3 

 

Chapter B - UNPACKING & INSTALLATION UNPACKING THE UNIT

c) Unpack the transportation handle from the accessories box and install it at the top of the unit, as
illustrated. The screws are already in the handle.
d) Remove the 3 screws that hold the wooden rear support bar in place (item 3). Remove the eight
screws that hold the wooden front support bars in place (item 4). Remove the support bars and
the rear foam cushion.
 Transportation handle

OB 
L
CC 
O 
B L

LAT 
LAT 

SIN 
D E 
X 

kV 
kV 

m 
As 
m 
As 

CTL

k g 

3 
E XP 
2  R 
h 
RE A D 
Y  Al  AAE C 
1 P RE 
T  M o  AEC 
M 
AN 
3  2  1

CAUT  O
I N: X -RAY 
ATTE 
NTI O N:RAY 
  S 
ONS  -X 

  s
  p
  e
 .
   8
   9
   5
   C
   A
   P
   S
4

e) Slide the unit carefully to the rear (by pulling from the handle) until you reach the point of balance.
f) Carefully let the unit wheels touch the floor and wheel the unit close to the place where it’s going
to be installed or used.

CAUTION Be careful not to drop the unit when levelling it down to the floor. It’s quite heavy and must 
be handled by a strong person(s). It’s always a good idea to use a helping hand or two.

CAUTION NEVER lift it from the FOOT-PEDALS, C-ARM or HOOD. When handling the unit, lift the 
unit from the metal base and/or the transportation handle.
 

1 2

  s
  p
  e
 .
   8
   9
   t
  e
   l
   l
  a
   P

B-4 Sophie Mammography X-ray unit  Technical Manual

 

Chapter B - UNPACKING & INSTALLATION UNPACKING THE UNIT

2.3 Driving the unit out of the transportation position

a) Move the unit to the location where it’s going to be used.
b) Make sure that there is enough room around the unit so that the C-arm can rotate without hitting
any obstacles. Plug the unit to a mains (208-240V~) outlet and switch it on.
c) Wait for the unit to perform its self-tests (about 10 seconds). Drive the unit to the normal
operating position by pressing the CTL-key and then pressing and holding the CC-key for three
seconds, or drive the C-arm 300mm upwards with the C-arm/cassette table up switch.
d) Remove the C-arm locking knob by turning it clockwise. Insert the cover plug to the hole.
e) The transportation handle can now be removed, and the supplied plastic plugs inserted to cover
the holes in the hood.
  s
  p
  e
 .
   8
   9
   f
   f
  o
  n
  o
CTL CC

3 sec

  s
  p
  e
 .
   8
   9
ON/OFF switch   s
  o
  p
  r
   t

CAUTION Do not rotate C-arm in its lowest position when the C-arm locking knob is in its place.

CAUTION Never transport the unit without first driving it down to the transport position.

Technical Manual Sophie Mammography X-ray unit B-5 

 

Chapter B - UNPACKING & INSTALLATION UNPACKING THE UNIT

2.4 Attaching the unit to the floor

It is recommended to bolt the unit to the floor. The stability of the unit must be checked after
installation.
a) Turn off the unit and unplug it from the mains.
b) Remove the base covers, see section “Base covers” on page H-2.
c) The unit can be bolted either with five (A) or with three screws (B) according to the figure below.
It is recommended to use five screws. Note, that if you are going to use three fastening screws,
move the levelling feet from the front side holes to the rear ones.
A A Use either holes labeled A or
holes labeled B.
Rear
  s
  p
  e
 .
   8
   9
   1
   0
  x
   i
   F

B B
In case you use the holes labelled B,
cm kg
move the levelling feet from side holes
labelled A to side holes labelled B.

A A

Front

A/B
d) Level the unit if the floor is uneven. The unit has small feet in the fastening holes that can be
adjusted with an Allen key. See figure below.

  s
  p
  e
 .
   l
  e
  v
  e
   l

60mm ø12
C-arm locking knob Cover strip

Level the unit.

e) Use the base as a template and mark the positions of the five/three fastening screw holes to the
floor. Drill the holes (12mm in diameter and 60mm deep) and insert the 12x60 expansion
anchors into the holes.
f) Fasten the unit to its place with three 8x70 DIN 571 screws. Replace the removed covers.
g) Remove the C-arm locking knob and attach the cover strip to its position.

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Chapter B - UNPACKING & INSTALLATION UNPACKING THE UNIT

h) Check the attachment of the unit. The unit must stay in its position when it is pulled forward as
described below.
• Drive the C-arm to the uppermost and upright position.
• Pull the unit forward at the side handles with a force of at least 220 N (22 kg, 50 lbf).

220N (50lbf)

  m
  m
   0
   6
   1

   S
   P
   E
 .
   8
   9
   t
  s
  e
   T

2.5 Unpacking the accessories

The following minimum set of accessories should be found inside the crate, in every shipped unit:
• Upper compression paddles (4 pcs): TWINCOMP, Normal, Spot, Biopsy
• Lower compression paddle 18x24cm
• Remote control box and 10m cable (delivered, but optional for the mobile unit)
• Transportation handle
• Chin guard
• Radiation shield (only with the mobile unit model)
• Rear control panel (only with the mobile unit model)

Unpack carefully the accessories from the boxes found inside the crate. Note that the unit is nor-
mally delivered without cassettes.

NOTE The small accessories bag is located under the right cover strip of the unit base.

Technical Manual Sophie Mammography X-ray unit B-7 

 

Chapter B - UNPACKING & INSTALLATION ATTACHMENT OF ACCESSORIES

3 ATTACHMENT OF ACCESSORIES

3.1 Compression paddles

Please refer to the User’s manual for instructions how to insert the upper compression paddle,
the lower compression paddle or the Bucky device.

3.2 Remote control attachment (optional for the mobile unit)

NOTE There are two types of the remote control box, the traditional and the extended (that has 
an additional READY-light). They unit must be programmed accordingly, depending of 
which box is in use. See paragraph “12. Setting type of remote control box” on page F-18 
for details.

Attach the remote control box to the rear of the radiation shield to be used, or to any other conve-
nient location that is shielded from radiation. According to local radiation safety regulations, there
must often be a visual contact between the patient and the operator. Please take this into
account when finding a proper location for the remote box.
Connect the remote box to the unit with the supplied cable. It’s NOT recommended to cut the
excess length. The cable should be attached to the walls or put in a cable viaduct, never let the
cable lye on the floor where it can be damaged. Please notice that the remote cable has one
male an one female connector. The male connector is the one that is connected to the unit.

3.3 Mobile Sophie special accessories attachment

The rear control panel and the folding radiation shield must be attached to the unit. Connect the
rear control panel cable to the free connector coming out through the hood and push the excess
of the cable (and the connectors through the hole).

3.4 Exposure warning light (option)

An optional exposure warning light can be connected to the remote box. The light must be pow-
ered from an external power source, since the box contains only a circuit breaker relay. See the
schematics for details.

3.5 Printer (option)

To be able to attach a label-printer to the unit, you need an PLANMED manufactured adapter
(please refer to the Spare Parts Manual) to connect to the remote control cable. This adapter is
then connected to the printer with a straight 25-pin RS-232 cable.

3.6 ADMARK darkroom film-marking system

Please refer to the ADMARK manual how to install and use it with the SOPHIE mammographic
unit.

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Chapter B - UNPACKING & INSTALLATION SETUPS AND CHECKS PRIOR TO USE

4 SETUPS AND CHECKS PRIOR TO USE

Before using the unit for patient work, some initial setups and checks must be performed. Con-
tinue with the setups described in “SPECIAL REGIONAL & INITIAL SETUPS ” on page F-1.

Technical Manual Sophie Mammography X-ray unit B-9 

 

Chapter C - KEYBOARD FUNCTIONS & MODES USER MODE FUNCTIONS SHORT-FORM

Table 10: Special user settings (Continued)

USER MODE
KEY SEQUENCE FOR DETAILS, PLEASE REFER TO
FUNCTION

TWINCOMP “Twincomp compression on/off”  on

COMPRESSION CTL CTL page F-5
ON/OFF
hold for
3 seconds

LIFT MOTOR “Liftmotor crawling speed”  on

CTL SIN CTL
CRAWLING SPEED page F-5

hold for
3 seconds

TIME & DATE “Setting correct time and date”  on

CTL 3 2 1 CTL
ADJUSTMENT page F-6

TRANSPORT
hold for
“Transport position” on page C-7
CTL CC
POSITION 3 seconds
(TO/FROM)
DENSITY “Density offset adjustment”  on
CTL CTL
COMPENSATION page F-6
ADJUSTMENT
hold for
3 seconds

AAEC CONTRAST “AAEC contrast adjustment”  on

CTL CTL
ADJUSTMENT page F-6

hold for
3 seconds

AUTOMATIC “Automatic film labeling (on/off)”  on

CTL LAT CTL
FILM LABELING page F-6
(ON/OFF)
hold for 3 seconds
 right LAT key

DISABLE “Disabling bucky grid movement”  on

CTL CTL
BUCKY GRID page F-7
MOVEMENT hold for
3 seconds
ALARM SOUND “Alarm sound frequency (loudness)”
CTL CTL
FREQUENCY on page F-7
(loudness)
hold for
3 seconds

IGNORE hold for “Ignore errors temporarily”  on

CTL
ERRORS 3 seconds page C-9
TEMPORARILY
DIMMING THE DIS- “Dimming the displays” on page F-7
CTL   DEX
hold for
PLAYS 3 seconds

mA LIMIT “mA limit (on/off)” on page F-7

CTL kV hold for
3 seconds

SERVICE MODE
hold for
“How to enter the service mode”  on
CTL hidden
ENTRY key 4 seconds page F-8

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Chapter C - KEYBOARD FUNCTIONS & MODES SERVICE MODE FUNCTIONS SHORT-FORM

3 SERVICE MODE FUNCTIONS SHORT-FORM

CAUTION Some of the functions in the service mode may be jeopardize the proper operation of the 
unit. Never use special service mode functions if you are not familiar with how they oper- 
ate. The service mode is only intended for the trained technician.

The service mode provides easy diagnostics and special setup and calibration functions. Addi-
tionally there are also some special control and display modes that are not normally available.
The normal time-of-day display is replaced in the service mode with a temperature display. The
unit operates normally and exposures can be made in the service mode, but with few exceptions.
The unit also ignores user related errors (missing cassettes etc.) and can make exposures as
long as no safety hazards are violated (open feedbacks etc.)

3.1 How to enter / exit the service mode

12:45 kg Normal mode

CTL hidden
key
Ahhh kg Entering service mode...
press hold for
first 3 seconds . Service mode entered...
32 C kg

a) Press the CTL-key so that its LED turns on.

b) Press and hold the HIDDEN-key for 3 seconds (Above the right oblique view key). The time/ 
force -display shows briefly the message “Ahhh ” and then turns to display the temperature of
the tube head. This is an indication of a successful entry into the service mode.

To exit from the service mode

Press the HIDDEN-key briefly, or turn off the unit temporarily.

3.2 Meaning of displays in the service mode

Some of the normal displays have additional meanings in the service mode. Please see the fol-
lowing table.

Table 11: Meaning of displays in the service mode

DISPLAYS DURING STANDBY DURING EXPOSURE

Tube head or power supply temper- Briefly after the exposure; time differ-
12:45 kg ature (°C), waiting time (blinking), ence (in milliseconds) between the
breast thickness, help & error mes- anode motor windings. Used only for
sages factory diagnostic purposes.
Breast thickness Actual measured X-ray tube cathode
0.6 filament voltage (V)
Selected kV Actual measured X-ray tube anode
28 kV
voltage (kV)
Selected mAs Actual measured X-ray tube anode
110 mAs
current (mA)

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Chapter C - KEYBOARD FUNCTIONS & MODES SERVICE MODE FUNCTIONS SHORT-FORM

3.3 Service mode settings & special displays

NOTE Make sure that the unit is in the service mode before performing the functions described 
in the following table. Some key sequences might have another meaning if not in the ser- 
vice mode.

Generally special service modes are entered by pressing the CTL-key (so that it’s led turns on)
and the respective key either briefly or by holding it for three (3) seconds, please refer to the
shortform tables. Many of the special service modes require that you exit by pressing the CTL-
key. In those modes the CTL-key LED is kept blinking as a reminder to press the CTL-key again
to exit.
The following table is a short-form of all available special service mode keyboard functions. Enter
the service mode first before performing any of the mentioned functions (see page C-4).

Table 12: Service mode keyboard function short-form

SERVICE MODE FOR DETAILS, PLEASE

FUNCTION KEY SEQUENCE IN SERVICE MODE
REFER TO

DISPLAYING service
“Display of internal temper-
CTL CTL
INTERNAL mode atures” on page C-7
TEMPERATURES

C-ARM UPRIGHT service

“C-arm upright position
CTL CC CTL
POSITION mode calibration” on page F-12
CALIBRATION hold for
3 seconds
BREAST service
“Breast thickness mea-
CTL
THICKNESS mode surement calibration” on
MEASUREMENT hold for page F-12
CALIBRATION 3 seconds
COMPRESSION service
“Compression force mea-
FORCE mode
CTL LAT 15kg CTL
surement calibration” on
MEASUREMENT page F-13
hold for 3 seconds
CALIBRATION left LAT key

SPECIAL SYSTEM service

“Special system parame-
CTL
PARAMETERS mode mAs CTL
ters setup” on page F-17

hold for
3 seconds

X-RAY TUBE service

“X- ray tube filament pre-
CTL
FILAMENT mode heating voltage calibration” 
VOLTAGE on page F-14
hold for
CALIBRATION 3 seconds tube type C A

mAs
EXP
large focus bias setting
hold until
kV finished

small focus bias setting

CTL
exit without
programming

Technical Manual Sophie Mammography X-ray unit C-5 

 

Chapter C - KEYBOARD FUNCTIONS & MODES SERVICE MODE FUNCTIONS SHORT-FORM

Table 12: Service mode keyboard function short-form (Continued)

SERVICE MODE FOR DETAILS, PLEASE

FUNCTION KEY SEQUENCE IN SERVICE MODE
REFER TO

AEC-SENSOR service phan- “AEC-sensor calibration” 

CTL 3 2 1 CTL
CALIBRATION mode
EXP on page F-15
tom
hold for
3 seconds hold until
finished

DISPLAY OF REAL service

“Displaying the real density
CTL CTL
DENSITY VALUE mode value” on page C-8

EXPOSURE service
“Displaying the exposure
CTL mAs CTL
COUNTER mode counter” on page C-8
DISPLAY

DIAGNOSTIC service
“Diagnostic display of
CTL
DISPLAY OF mode CTL
internal signals” on
INTERNAL SIG- hold for page C-10
NALS 3 seconds

DISPLAY RECENT service

“Displaying the recent 49
CTL OBL CTL
49 ERROR MES- mode error messages” on
SAGES hold for 3 seconds page C-8
left OBL key
PRINT RECENT 49 service hold for 3 seconds “Print a list of the recent 49
OBL
ERROR MES- mode left OBL key errors” on page C-9
SAGES
kV-VALUE FINE- service hold for
“kV-value fine-adjustment” 
CTL kV
ADJUSTMENT mode
3 seconds on page F-16

kV

CTL

mAs

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Chapter D - HELP AND ERROR MESSAGES ERROR MESSAGES SHORTFORM TABLE

Table 14: Error Codes Short Form Table (Continued)

Er ERROR MESSAGE EXPLANATIONS

Er60 TUBE CPU internal ± 15VDC voltage is out of limits

Er61 Failure or sporadic disturbance in serial communication between TUBE- and REAR-CPU or non compatible
software versions

Er62 Failure or sporadic disturbance in serial communication between REAR CPU and external test device

Er63 Error in STOP communication line between TUBE- and REAR-CPU

Er64 Error in exposure communication line between TUBE- and REAR-CPU

Er68 Both switches (paddle down and paddle up) of one foot control are pressed down.

Er71 Software chip (EPROM) failure on TUBE CPU

Er72 Software chip (EPROM) failure on REAR CPU

Er73 REAR CPU attempted to execute an illegal program instruction

Er74 REAR CPU watchdog reset occurred (please contact Planmed)

Er75 REAR CPU illegal interrupt detected (please contact Planmed)

Er76 REAR CPU timer interrupt error (please contact Planmed)

Er77 REAR CPU stack overflow (please contact Planmed)

Er78 Time-of-day clock oscillator (32768 Hz) not oscillating or out of tolerance

Er79 TUBE-CPU stack overflow (please contact Planmed)

Er80 REAR CPU parameter memory (EEPROM) failure

Er81 TUBE CPU parameter memory (EEPROM) failure

Er82 REAR CPU CONFIG-register contains wrong data

Er83 TUBE CPU CONFIG-register contains wrong data

Er84 REAR CPU parameter memory (EEPROM) is empty or erased

Er85 Flat battery on REAR CPU (RAM stand-by NiCad battery is drained or has failed)

Er86 Short mains voltage abruption or drop was detected, or error in detection circuitry

Er87 Illegal country code or country code not set

Er 88 Battery back-up memory (RAM) is erased

Er 89 Wrong type C-ram rotation motor sensor in the EEPROM memory

Er90 Wrong type of rotation motor rotation sensor (must be a HEDS-type sensor if Stereotactic system is used)

Er91 Error in the STEREOTACTIC-sensor system (both end limit sensors are on simultaneously)

Er92 Error in the MAG/LOAD movement sensor system (simultaneous signals from both end limit sensors)

Er93 Error in the compression system end limit sensors (simultaneous signals from both end limit sensors)

Er94 Error in the C-arm rotation sensor system (simultaneous signals from the reference and/or limit sensors)

Er95 Error in the lift mechanism sensor system (simultaneous signals from both end limit sensors)

Er96 Error in the Bucky mechanism or in the sensor or in the movement of the mechanism. (This error is NOT dis-
played, but is stored in the error list)

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Chapter D - HELP AND ERROR MESSAGES ERROR MESSAGES SHORTFORM TABLE

Table 14: Error Codes Short Form Table (Continued)

Er ERROR MESSAGE EXPLANATIONS

Er97 No pulses from the MAG/LOAD motor rotation sensor, or the motor does not rotate even if commanded

Technical Manual Sophie Mammography X-ray unit D-7 

 

Chapter D - HELP AND ERROR MESSAGES DETAILED ERROR MESSAGE EXPLANATIONS

4 DETAILED ERROR MESSAGE EXPLANATIONS

The purpose of the error messages is to make faultfinding easier. The internal list of the last 49
error occurrences is of a great help since it contains additional information, such as time, date
and other exposure parameters and settings when the error occurred. Please refer to paragraph
“SERVICE MODE FUNCTIONS SHORT-FORM” on page C-4 how to display (or print) the error
list. This chapter discusses in greater detail the errors and gives background information about
reasons for the errors. If you need further assistance with faultfinding, please refer to paragraph
“TROUBLESHOOTING & FAULTFINDING” on page G-1.

4.1 ERRORS 00-09 (User related, not stored in internal error list)

These errors usually indicate that some external circumstance causes a situation where the unit
refuses to continue with the exposure. These errors can easily be corrected by the user. How-
ever, some of these errors could be caused by a malfunctioning sensor, cable or switch and the
following explanations should help in detecting the problem.

ER00 - Exposure switch was released too early during exposure

The most probable cause (if the switch really was pressed firmly during the whole exposure) is a
bad exposure switch or faulty spiral cable, or interconnection cable. The signal from the switch
can be viewed in the service mode for easier faultfinding. The signal goes from the switch to the
remote control box, and from here to the BASE PCB and REAR CPU.

ER01 - Magnification is not possible with Bucky installed

Remove the Bucky cable plug from the connector under the cassette table. If this error appears
even with no Bucky connected, there is a problem in indentifying if the Bucky is connected or not.
The identifying signal can be monitored in the service mode for easier faultfinding. The Bucky
signals goes to the TUBE CPU. Check the wiring and as a last remedy, change the TUBE CPU.

ER02 - Bucky is not inserted but cable is connected

If the Bucky grid is inserted with the attaching pins all the way down into the holes, and the error
still occurs, then there is a problem in identifying the compression paddle through the rear fin-
gers. There are two microswitches (one inside each pin hole) identifying the paddle size and
existence. Check the operation of these switches, their signals can be viewed in the service
mode for easier faultfinding. There could be a bad microswitch or a faulty cable or connector. The
signals from these switches goes through the FRONT COLLECTOR PCB and REAR COLLEC-
TOR PCB boards to the REAR CPU.

ER03 - No or too low signal from the AEC-sensor

The TUBE CPU doesn’t get any signal from the AEC SENSOR PCB during the exposure or very
little radiation is reaching the selected sensor. Check first if there are any foreign objects
obstructing the beam. Check that the small focus has not been accidentally selected instead of
the normal size one. Check if the other two sensors give the same error. If not, then the AEC
sensor assembly must be replaced. If the tube is really producing a beam that reaches the sen-
sor (check with a fluorescent screen) and this error still occurs it is an indication that the AEC
sensor signal is not reaching the TUBE CPU. Probably the AEC-sensor PCB produces a signal
but there is a break or bad contact somewhere. Check the wiring from the sensor to the TUBE
CPU. Change the AEC-sensor assembly. The last one to change is the TUBE CPU or POWER
SUPPLY.

ER04 - The cassette is not properly positioned

The cassette rear edge is not touching the labeling head assembly front edge where the sensing
button is located. If the button is pressed and the error still repeats, then there is a problem with
the sensing microswitch or its cabling. Check that the microswitch is not mechanically damaged
or obstructed. The switch signal can be monitored in the service mode for easier faultfinding.
Check the wiring starting from inside the labeling device. The signal goes from the switch through
the LABELING PCB and SHELF COLLECTOR PCB to the TUBE CPU. Change the TUBE CPU
as last remedy.

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Chapter D - HELP AND ERROR MESSAGES DETAILED ERROR MESSAGE EXPLANATIONS

ER05 - Cassette was not removed since the previous exposure

If the cassette was removed but this error still appears, perform the same checks as in ER04.

ER06 - The cassette table edges are not firmly against the cassette side
There are two microswitches under the cassette table indicating that the table is in either extreme
position. Check that nothing is obstructing the table movement. If however this error appears
even if the cassette table is fully in either extreme position then there is a problem with the
switch(es) or in the cabling. The switch signals can be monitored in the service mode for easier
faultfinding. Check the condition of the microswitches and that all cables and connectors are
firmly connected. The signals goes from these switches through the SHELF COLLECTOR PCB
to the TUBE CPU.

ER07 - Cassette size identification problem

A large cassette is not allowed with a small lower compression paddle. The side edges of the
narrow compression paddle would interfere with the cassette table. If you use an allowed combi-
nation (or no lower compression paddle at all) and this error still occurs, then there is a problem
in either the paddle size recognition or the table position recognition. Make the same tests as in
errors ER02 and/or ER06

ER08 - Cassette size identification problem

A small cassette is not allowed with a large lower compression paddle. The film labeling device is
so much forward that it would collide with the lower compression paddle. If you use an allowed
combination (or no lower compression paddle at all) and this error still occurs, then there is a
problem in either the paddle size recognition or the table position recognition. Make the same
tests as in errors ER02 and/or ER06.

ER09 - No projection angle is selected

Exposure is not allowed if the cassette table is in the load position or if no projection is selected.

4.2 ERRORS 10-16 (X-ray safety and AEC-sensor related)

These errors are related to built-in safety circuitry, monitoring the performance of the x-ray tube
during the exposures. All these errors stop the radiation immediately even in the middle of an
exposure. The partially exposured film should be developed to see if a retake is necessary

ER10 - X-ray tube anode (kV) voltage overshoot

This condition is monitored (by the TUBE CPU hardware) during the whole exposure and if the
anode voltage rises above 40 kV the exposure is immediately aborted and this error indicated.
Possible reasons are: Partial x-ray tube arcing (current spikes can cause the voltage regulating
electronic servo to overshoot). This kind of sparking can occur now and then without any special
reason, and should be considered a normal phenomenon. If however the occurrence frequency
becomes too high, it could be an indication of a degrading tubehead. If this error occurs con-
stantly it is probably caused by a faulty POWER SUPPLY or TUBE CPU or TUBE HEAD (replace
in this order). A bad galvanic contact between the power supply heatsink surface (the small rect-
angular surfaces under the power supply bottom) and the mating tubehead cast surfaces, could
cause this error, so these surfaces must be totally clean and grease-free, and the power supply
firmly tightened to the tube-head (not too tight).

ER11 - X-ray tube anode (kV) voltage dropped suddenly

This condition is monitored (by the TUBE CPU hardware) during the whole exposure and if the
voltage suddenly drops more that 6 kV below the actual setting, the exposure is aborted and this
error indicated. Possible reasons are: X-ray tube housing arcing (a knocking sound can be
heard) ether spuriously (should be considered quite normal if it doesn’t occur frequently). Make
the same tests as in ER10.

ER12 - X-ray tube filament pre-heating voltages are not calibrated

See paragraph “X- ray tube filament preheating voltage calibration” on page F-14 for details how
to perform the calibration. The TUBE CPU has EEPROM nonvolatile memory that contains
parameters such as the preheat voltages for the x-ray tube filaments, and AEC-sensor calibra-
tion values. These parameters must be re-calibrated whenever the TUBE CPU is replaced
(alone, or together with the POWER SUPPLY).

Technical Manual Sophie Mammography X-ray unit D-9 

 

Chapter D - HELP AND ERROR MESSAGES DETAILED ERROR MESSAGE EXPLANATIONS

ER72 - Software chip (EPROM) failure on the REAR-CPU

Check that the EPROM is properly inserted in its socket on the REAR CPU (all pins make a good
contact). If so, it could be that the content of the ERPOM is not valid. Replace it with a new soft-
ware chip before continuing to use the unit. When replacing software, please use only compatible
versions.

ER73 - REAR-CPU illegal program instruction

If this occurs repeatedly try first to replace the software chip (EPROM) with a new one or replace
the software chips in the unit to the most recent revision number. If this doesn’t help, then replace
the REAR-CPU board.

ER74, ER75, ER76, ER77 REAR CPU program errors

Replace the software in the unit (both REAR CPU and TUBE CPU) to the latest compatible revi-
sions. If this doesn’t help, please contact your PLANMED dealer.

ER78 - REAR-CPU low frequency clock oscillator problem

The 32768 Hz oscillator is not oscillating at all or is out of tolerance. In this case also the time-of-
day clock would not advance or run at wrong speed. Replace the REAR-CPU.

ER79 - TUBE-CPU stack overflow

Please contact Planmed.

4.9 ERRORS 80-87 (CPU hardware related)

Many of these error relate to wrong information in the EEPROM memory inside the CPU chips on
respective board. Since the CPU chip is soldered directly to the board and is factory initialized, it
is not possible to replace only the chip on the field. Please replace the whole board for repair at
the PLANMED factory. Please remember that the possibility for these errors is very low. They are
added to the error list just because of maximal system and patient safety.

ER80 - REAR CPU parameter EEPROM-memory failure

The CPU chip on the REAR CPU board is faulty and cannot be programmed. Replace the REAR
CPU board.

ER81 - TUBE CPU parameter EEPROM-memory failure

The CPU chip on the TUBE CPU board is faulty and cannot be programmed. Replace the TUBE
CPU board.

ER82 - REAR CPU CONFIG register contains wrong data

The CPU chip on the REAR CPU board contains wrong data in one of its configuration registers
(this error occurs also if the chip is replaced with a wrong type, or if the chip initialization data is
wrong or corrupted). Replace the REAR CPU board.

ER83 - TUBE CPU CONFIG register contains wrong data

The CPU chip on the TUBE CPU board contains wrong data in one of its configuration registers
(this error occurs also if the chip is replaced with a wrong type, or if the chip initialization data is
wrong or corrupted). Replace the TUBE CPU board.

ER84 - REAR-CPU parameter EEPROM-memory is empty or erased

The CPU chip on the REAR CPU board contains a list of some system parameters that is miss-
ing. Replace the REAR CPU board.

ER85 - Flat NiCad battery for the batter y back-up memory (RAM)
This error message could occur if the unit has been switched off for a prolonged period (1 to 3
months or longer), or if the unit is not used more than a few minutes per day. In this case this
error doesn’t mean necessarily that there is something wrong with the unit. The time-of-day clock
as well as many user selected parameters are stored in a memory on the REAR CPU board that
relies on constant voltage backup. This voltage is supplied by a rechargeable NiCad battery
when the unit is switched off, and the battery is charged whenever the unit is on.
If the unit is used on a regular basis but this error still appears repeatedly, the battery is faulty or
the electronics on the REAR CPU board is excessively loading the battery. In this case replace
the complete REAR CPU.

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Chapter D - HELP AND ERROR MESSAGES DETAILED ERROR MESSAGE EXPLANATIONS

ER86 - Short main voltage abruption was detected

This error can occur because a bad connection in the internal mains cabling, of if the impedance
of the incoming mains is too high (if more than 1¾ and at extremely low mains voltage). If the
mains is OK, there could be a problem with the detection circuitry.

ER87 - Country code not set

Before the unit can be operated and fulfils regional requirements, the country code must be set
(please see “Regional setups before using the unit” on page F-1 for instructions). This country
code is normally cleared in new units at the PLANMED factory, especially if the end customer is
not known. Spare REAR CPU:s (that contain this data) are also cleared at the PLANMED factory
to guarantee that this code is set initially by the service technician, before operating the unit with
patients.

ER88- Battery back-up memory (RAM) contents not valid

A parameter in the memory has a wrong value. Check the parameters according to the tables
given in paragraph “Factory preset (recalling settings for all parameters)” on page F-9.
If appears more than once, replace the REAR CPU board.

ER89 - Wrong type of C-arm rotation motor sensor in the EEPROM memory
There are two different types of C-arm rotation sensors. The HEDS-type rotation sensor is nowa-
days standard in all units. If the EEPROM memory contains a wrong sensor type, the C-arm
upright position must be calibrated. See section “C-arm upright position calibration” on page F-12
for details how to calibrate the position.

4.10 ERRORS 90-97 (Erroneous sensor signals)

ER90 - Wrong type of rotation sensor in C-arm rotation motor (during STEREOTACTIC)
The STEREOTACTIC system requires that the C-arm rotation motor is equipped with a HEDS-
type rotation sensor (the small black bow at one end of the motor). This sensor is nowadays
standard in all units, with or without STEREOTACTIC added. However, the traditional motor rota-
tion sensor (the internal non-visible HALL sensor) cannot be used in units with the STEREOTAC-
TIC system installed. See “Lift motor replacement” on page H-26 for details how to replace the
motor.

ER91 - Error in STEREOTACTIC system sensor signals

The two end limit sensor signals cannot be active simultaneously (mechanically impossible). If
this would still happen, then this error is generated. Check the sensors and the wiring. The sen-
sor signals are visible on LEDs on the SHELF COLLECTOR PCB and can also be displayed in
the service mode.

ER92 - Error in MAG/LOAD mechanism sensor signals

The two end limit sensor signals cannot be active simultaneously (mechanically impossible). If
this would still happen, then this error is generated. Check the sensors and the wiring. The sig-
nals are visible on LEDs on the SHELF COLLECTOR PCB and can also be displayed in the ser-
vice mode.

ER93 - Error in the compression mechanism sensor signals

The two end limit sensor signals cannot be active simultaneously (mechanically impossible). If
this would still happen, then this error is generated. Check the sensors and the wiring. The sig-
nals are visible on LEDs on the FRONT COLLECTOR PCB and can also be displayed in the ser-
vice mode.

ER94 - Error in C-arm mechanism sensor signals

The two end limit sensor signals, or the ROTATION REFERENCE sensor signal cannot be active
simultaneously (mechanically impossible). If this would still happen, then this error is generated.
Check the sensors and the wiring. The signals are visible on LEDs on the REAR COLLECTOR
PCB and can also be displayed in the service mode.

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Chapter D - HELP AND ERROR MESSAGES DETAILED ERROR MESSAGE EXPLANATIONS

ER95 - Error in lift mechanism sensor signals

The two end limit sensor signals cannot be active simultaneously (mechanically impossible). If
this would still happen, then this error is generated. Check the sensors and the wiring. The sig-
nals are visible on LEDs on the REAR COLLECTOR PCB and can also be displayed in the ser-
vice mode.

ER96 - Error in Bucky mechanism or sensor signal

This error indicates missing steps in the stepper motor that controls the Bucky grid movement. If
the grid is totally jammed or the sensors is faulty, then ER24 is generated. If there are visible
(grid) lines on the film, please check the error list for ER96 occurrences. Check the proper opera-
tion of the grid movement with the help of the service mode. The grid plate should not hit either
side of the support mechanism during the reciprocating movement.

NOTE The error ER96 is NOT displayed, it is only stored in the internal error list. If the exposed 
films have signs of grid lines (especially with exposure times longer than 0,4 sec), check 
the error list for ER96 occurrences.

ER97 - No pulses from the MAG/LOAD motor rotation sensor

a) If the motor doesn’t rotate: please check for mechanical obstruction, check motor condition and
cables going to the MAG PCB, and from here to the POWER SUPPLY and TUBE CPU.
b) If the motor rotates: Check the rotation sensor wires to the MAG PCB. The motor rotation sensor
could be faulty, the magnet is with the wrong pole against the sensor (after replacing parts), or
the magnet too far from the sensor. The signal can be monitored in the service mode.
c) If this error occurs after the initial self test: the STOP signal does not reach the TUBE CPU board.
Follow this signal all the way from the REAR CPU board to the TUBE CPU, there is a break
somewhere. If no error is found and the STOP circuitry is otherwise operational, then replace the
TUBE CPU board.

Technical Manual Sophie Mammography X-ray unit D-19 

 

Chapter D - HELP AND ERROR MESSAGES DETAILED ERROR MESSAGE EXPLANATIONS

D-20 Sophie Mammography X-ray unit  Technical Manual